HOSPITALITY
Hotels offer a world of possibility Two young men in the Hamilton Princess & Beach Club’s Leadership Development Programme share their stories of success
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WȃV D ZHOO ZRUQ FOLFK« EXW IDLOXUH LV RɓHQ a step towards success. Tah-mi Williams was studying sports management at university in the UK when he found himself doing poorly in one of his courses. He decided to return home for a half semester and has never looked back from that decision. “I was pretty down at the time,” he recalls. “I felt like I had wasted my mom’s money, but it gave me time to think, and
I realised that hospitality was actually a EHWWHU ̰W Ȇ Having previously worked summer jobs at the Grotto Bay Resort and for the BTA at its Visitor Travel Centres, Tah-mi returned to the UK to study hospitality at the University of Salford in Manchester, earning an associates in hospitality followed by a bachelor’s in business with tourism management. He also spent three years working at
the Holiday Inn in Salford, an experience he highly recommends to others making their way in the industry. “It was a bit tough working and studying but it was worth it,” he says. “You learn a lot and experience new cultures. You also understand certain levels of service.” His job in the UK also added to his resume and helped him attain his current position in the Hamilton Princess & Beach Club’s Leadership Development Programme, in the food and beverage department. “I had to apply and there were several LQWHUYLHZV EXW , ZDV FRQ̰GHQW EHFDXVH , had a good resume and it felt like a good ̰W Ȇ KH VD\V 7KH PRQWK SURJUDPPH FRYHUV all aspects of food and beverage management for the hotel’s restaurants and other guest services. Tah-mi says he is learning about payroll, scheduling, customer relations, and events while “jumping in to help wherever it is needed”. “I also produce regular reports on everything from total sales and patron 7DK PL :LOOLDPV
Your Future 2022
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