e-Insight August 2020 - Non-Member by Big I Illinois

AUGUST 2020

INSIGHT NEW TRENDS

IN THE INDUSTRY

Key Post-Covid Trends Insurers Should Tap Into Trends Impacting Traditional Auto Insurance PLUS

Sneak Peak at Virtual CONVO Speaker

Recruiting new talent. Target marketing. Competing for new business. Perpetuation planning.

As an independent agent, the path forward isn’t always clear. With Keystone, the best resources are at your fingertips to help you carve out clarity from our industry’s complexities. We connect you to a community of like-minded independent agents, provide access to relationships that extend beyond your geographic reach, and employ the expertise that expands opportunities for you and your clients.

Success is a journey. Let us be your guide.

Because independence works better together. ©2018 Keystone Insurers Group ®. All rights reserved. This does not constitute an offer to sell a franchise in any state in which the Keystone Insurers Group franchise is not registered.

Contact Matthew Fink: 570-473-4346 mfink@keystoneinsgrp.com keystoneinsgrp.com

Editor & Graphic Design - Rachel Romines

Advertising - Tami Hubbell

August 2020

CONTENTS 9

5 9 10 12 18 24 26 27

INSIGHT - APEX Award Winner One Thing Leads to Sales Success

By John Chapin

Four Lessons From Coronavirus for Improving Work Performance

By John Graham

Five Trends Impacting Traditional Auto Insurance

By Denise Garth

The Four Key Post-Covid Trends Insurers Should Tap Into

By Roger Peverelli and Reggy de Finiks

12 Trends for 2020 in the New Normal

By Patricia Moore

Is Your Agency Human-Optimized?

By Ryan Hanley

Virtual CONVO 2020

In This Issue

7 17 28

Trusted Choice

e-Insight Associate News

31 32 34

IIA of IL News Agency Members in the News Classifieds

The Independent Insurance Agents of Illinois (IIA of IL) has been providing members with a sustainable competitive advantage since 1899. info@iiaofil.org | www.iiaofil.org | (800) 628-6436 or (217) 793-6660 | Fax: (217) 793-6744

2009 • 2010 • 2011 • 2012 • 2013 2014 • 2015 • 2016 • 2017 • 2019 • 2020

Insight is the official publication of the Independent Insurance Agents of Illinois (IIA of IL). The magazine is published monthly for the members of the IIA of IL, with the office located at 4360 Wabash Avenue, Springfield, Illinois 62711-7009; Consumer Website: www.ChooseIndependent.com. The IIA of IL welcomes letters discussing concerns of the insurance industry, articles, editorials, other matters of interest to the membership. The editor reserves the right to edit and select submissions for publication. Address submissions for review to Rachel Romines at rromines@iiaofil.org. For advertising information, contact Tami Hubbell at thubbell@iiaofil.org.

ADVERTISERS

Board of Directors Executive Committee

Chairman of the Board | Patrick Muldowney (312) 595-7192 | patrick.muldowney@alliant.com

AMERISAFE

President | Bill Wirth (618) 939-6368 | billw@wirthagency.com

APPLIED UNDERWRITERS

President-Elect | George Daly (708) 845-3311 | george.daly@thehortongroup.com

BERKSHIRE HATHAWAY GUARD INS. GROUP

GRINNELL MUTUAL REINSURANCE COMPANY

IIA OF IL BUSINESS INTELLIGENCE

IIA OF IL SOLUTION CENTER

IMT INSURANCE

INSURANCE PROGRAM MANAGERS GROUP

2 Cover Tip

KEYSTONE INSURANCE GROUP OMAHA NATIONAL

PIE INSURANCE

SOCIETY INSURANCE

WA SCHICKEDANZ/INTERSTATE RISK PLACEMENT

WEST BEND MUTUAL INSURANCE CO.

IIA of Illinois Staff Director of Information and Technology Shannon Churchill - (217) 321-3004 - schurchill@iiaofil.org

Director of Government Relations Evan Manning - (217) 321-3002 - emanning@iiaofil.org

Director of Education and Agency Resources Brett Gerger - (217) 321-3006 - bgerger@iiaofil.org

Office Administrator Kristi Osmond - (217) 321-3007 - kosmond@iiaofil.org

Accounting & Admin Services Tami Hubbell - (217) 321-3016 - thubbell@iiaofil.org

Director of Communications Rachel Romines - (217) 321-3024 - rromines@iiaofil.org

Director of Human Resources, Board Admin Jennifer Jacobs - (217) 321-3013 - jjacobs@iiaofil.org

Director of Membership Services Tom Ross, CRIS, CPIA - (217) 321-3003 - tross@iiaofil.org

Sr. Vice President/Chief Financial Officer Mark Kuchar - (217) 321-3015 - mkuchar@iiaofil.org

Products & Services Administrator Janet White, CISR - (217) 321-3010 - jwhite.indep12@insuremail.net

Chief Executive Officer Phil Lackman - (217) 321-3005 - plackman@iiaofil.org

Director of Prof. Liability & Ins. Products Carol Wilson, CPIA - (217) 321-3011 - cwilson.indep12@insuremail.net

Central/Southern Marketing Representative Lori Mahorney - (217) 415-7550 - lmahorney@iiaofil.org

Planning & Coordination | Cindy K. Jackman, CIC, CISR (800) 878-9891 x8745 | cjackman@arlingtonroe.com Young Agents | Allyson Padilla (618) 393-2195 | allyson@blanksinsurance.com

Find us on Social Media

11-Time Winner AWARD OF EXCELLENCE

Magazines, Journals & Tabloids Print - +32 Pages

INSIGHT Rachel Romines

Director of Communications

Independent Insurance Agents of Illinois

The Silver Lining® shines through on claims survey West Bend is Number 12 and earns B+ on Crash Network’s 2020 Insurer Report Card

When more than 1,000 collision repair shops around the country graded auto insurers on how they handle claims, West Bend ranked Number 12 of 79 and earned a B+ rating! This ranking highlights West Bend’s exemplary claims service, not just price and brand recognition. We’re proud to be included on this list as it shows repair shops how we take care of our customers. Crash Network is an independent source of news, views, and information vital to the collision industry. Find out more at https://www.crashnetwork.com/irc.php.

TRUSTED CHOICE® & BIG “I

MEMBER RESOURCES Gain a competitive edge by utilizing our tools to strengthen your online presence, reimbursement benefits, referral support initiatives and education-rich training programs.

FREE BRANDING RESOURCES Content to Share

Access our database of premade consumer marketing materials including articles, images and infographics for use on social media or to share with potential and current clients. More content is always being developed.

SOCIAL MEDIA GRAPHICS

ARTICLES

INFOGRAPHICS

Customized Advertisements Let us customize a campaign ad in a format of your choice, from radio, TV and various print materials. Trusted Choice marketing materials are designed with your agency in mind, and our in-house designer will customize these materials for you.

VIDEOS

PRINT ADS

EMAIL BLASTS

DIRECT MAILERS

Trusted Choice Logo Download Take advantage of the National branding power of Trusted Choice by accessing a variety of logo options for use on your agency website, printed materials and in other marketing efforts.

TRAINING PROGRAMS Advertising 101

This online training offers step-by-step strategies to create the right message, form a plan and create the perfect pitch! Advertising 101 is a nine-part series designed to help you understand, design and execute a successful advertising campaign. Learn about advertising goals, market research, budgeting, strategy, media, advertising agencies, ad content and measurement. august 2020

The Power of 30 Seconds™

A training series designed to help you maximize the experience of customers calling your agency on the phone. The training has three sections that focus on workflow, soft skills and automation. Once you complete the training, feel free to take a short quiz and receive a certificate of completion.

www.trustedchoice.com/agents insight

TRUST US IN THIS TIME OF UNCERTAINTY Many people continue to work from home as the pandemic lingers, and that comes with its own risks. Our Cyber Liability and Breach Response coverage can protect companies and their employees from cyber threats. Trust in Tomorrow.® Talk to us today. AUTO | HOME | FARM | BUSINESS

grinnellmutual.com “Trust in Tomorrow.” and the “Grinnell Mutual” are registered trademarks of Grinnell Mutual Reinsurance Company. © Grinnell Mutual Reinsurance Company, 2020.

LET US UN-SHATTER THAT BAY WINDOW FOR YOU. HOMEOWNERS INSURANCE THAT’S DESIGNED TO BE WORRY FREE A home is one of the most valuable assets. Whether it is a current homeowner, someone looking to own, or someone renting a home, financial protection is needed for the important things in life. A homeowners policy from IMT Insurance can help your policyholders Be Worry Free. Learn how you can represent IMT Insurance at imtins.com/contact.

AUTO | HOME | BUSINESS

POLICYHOLDER RETENTION RATE

OVER

90%

When you only do one thing, you better do it well and workers’ comp is all we’ve ever done for over 30 years.

amerisafe.com - 800.897.9719

*Policyholder retention rate based on voluntary business that we elected for renewal quote: 93.1% in 2019. © 2020 AMERISAFE, Inc. AMERISAFE is a registered trademark of AMERISAFE, Inc. SAFE ABOVE ALL and the AMERISAFE LOGO are trademarks of AMERISAFE, Inc. All rights reserved.

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august 2020

Tried-and-true bar coverage with no surprises. Small detail. Big difference. Nobody understands the unique challenges of protecting bars better than Society. We stay on top of industry trends to deliver the most comprehensive – and reliable – coverage available. If you specialize in bars and are interested in an agency appointment, give us a call at 888-5-SOCIETY or visit societyinsurance.com.

AmGUARD • EastGUARD • NorGUARD • WestGUARD

We’re here to help Agents, during this uncertain time, let us help you write new and renewal business. As part of the Berkshire Hathaway group, we’re financially strong and ready to help. WE OFFER: Payment flexibility Responsive claims handling Quality customer service

Commercial & Personal Lines • Apply to be an agent at www.guard.com/apply/ 16

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august 2020

e INSIGHT -

online journal at www.iiaofil.org/Resources/Insight

AU GU ST 20

INSIGH T NEW

IN TH TRENDS E IND USTR Y

Key Po st-Cov id Tren ds Ins Trends urers S Impac hould ting Tra Tap In ditiona to PLUS l Auto Insura nce Sneak Vir tua Peak at l Speake CONVO r

Middle Market

TRENDS and the

ERA OF UNCERTAINTY Strategies for addressing a challenging market

By Peter McMurtrie and Linda Stueber, Nationwide

In this monthâ&#x20AC;&#x2122;s e-Insight. august 2020

insight

Is Your Agency

Human-Optimized?

By Ryan Hanley

Nothing has changed. COVID-19, social unrest, political division, automation, widespread consolidation...none of it matters (at least not for the success of your agency). People still need insurance. Period. In fact, many of the agencies I’ve spoken with recently are up year-over-year in gross revenue. How is this possible? They’re rapidly deploying “Humanoptimized” tools and processes in their agency. That doesn’t mean they’re chasing the next CRM, engaging in drawn-out discussions on the pros and cons of each agency management system, nor are they over-indulging in insurtech porn. Simply put, they’re adding human touches where humans increase value and removing human touches where they do not. This is the mission of the next generation of independent insurance agencies and nothing in the current political, societal, or economic environment has changed that mission. If anything, the dynamic nature of the obstacles we currently face has expedited the need for the transition to a human-optimized agency. Now is not a time to hide in your turtle shell or stick your head in the sand like some Ostrich meme. Now is a time for decisions and action. Will you be able to purchase the perfect technology? No. Choose a tool and move forward. Will you find the perfect game plan? Nope. Choose an action plan and move forward Will you make mistakes? Absolutely. Choose to accept failure as part of the process and move forward. You’re going to get frustrated. You’re going to spend money and time on tools that don’t work. You’re going to question your decisions (daily, if not hourly). Join the club. No one knows what they’re doing (and that’s ok), because we’ve entered a new era in the history

of independent agents...the era in which we reclaim our throne. The last forty years have been our Hero’s Journey. We were safe and comfortable. We knew our place in the world and the world was comfortable with how we fit in. Then the internet happened. Our world changed and we were forced to travel unknown lands. It was in these lands that we encountered technologists and venture capitalists. We battled these strangers, acquiring skills and scars alike. As a result of these trials, we return world stronger, fiercer, more dynamic, and diverse...we return the Hero. The old obstacles feel like anthills. So download still doesn’t really work...whatever. So carriers continue to decrease commission and push into the D2C space...big deal. So direct competitors continue to commoditize the market...who cares? You have a superpower that tech companies, insurance carriers, and D2C competitors will never have...YOU AND YOUR PEOPLE. Stop playing their game. They envy you. Yes, every insurtech startup, carrier call center, and direct competitor would die to have the human connection with their clients that your agency takes for granted. This means, as crazy as this may sound, they are fighting from behind, not you. Humans are the hard part, not technology or advertising or automation. Your mission, should you choose to accept it, is to optimize the humans in your agency to serve the clients you want to serve. This idea sits at the core of my agency, Rogue Risk, and provides a construct for every decision we make, every day with every client. My belief is that in maximizing the value of our humans we will maximize our value to our clients and ultimately (and selfishly) the value of our agency. Is your agency human-optimized? Ryan Hanley is the owner of Rogue Risk LLC in New York and will be a featured speaker at Virtual CONVO 2020.

Sneak Peak at Ryan Hanley’s Virtual CONVO Session:

The insurance industry just experienced five years of customer experience push in less than five months. Work from home isn’t a luxury anymore. You’re rapidly implementing VOIP phone services and moving your Agency Management System to the cloud. Automation is creeping into every aspect of your business. What the heck is going on?! The clients you serve today act differently than the clients you’ve spent a lifetime serving. Don’t panic, now more than ever the human advantage of independent insurance agencies is showing it’s true value. In this session we’re going to explore exactly what you should and should not be focusing on in order to build your own version of the human-optimized agency. 26

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august 2020

CONVO is going virtual! VIRTUAL ReTHINK • ReINVENT • ReIMAGINE

October 6-8, 2020

Tuesday & Wednesday: Full Day • Thursday: Half Day

YOUR CONFERENCE... YOUR WAY Moving CONVO to a virtual platform provides additional opportunities for education topics, speakers, and networking. Virtual CONVO will feature a variety of education sessions to meet the needs of your staff while providing up to 12 hours of IL Continuing Education. Register by September 1 to receive a special gift! ENHANCING YOUR KNOWLEDGE... EXPANDING YOUR OPPORTUNTIES

august 2020

www.ILConvention.com

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INSIGHT | associate news Thank you to our Associate Members.

Diamond Level Members

Platinum Level

Progressive Surplus Line Association of Illinois

Gold Level AAA Insurance Arlington/Roe

Silver Level Grinnell Mutual Reinsurance Company Imperial PFS IMT Insurance

Nationwide West Bend Mutual Insurance Co.

Bronze Level A. J. Wayne & Associates AFCO Credit Corporation AMERISAFE AmWINS Brokerage of the Midwest, LLC Auto-Owners Insurance Co. Berkshire Hathaway Guard Insurance Companies Columbia Insurance Group Continental Western Group Donald Gaddis Company, Inc. Donegal Insurance Group Encompass Insurance Encova Insurance Erie Insurance Group Foremost Insurance Group Forreston Mutual Insurance Company Frankenmuth Insurance Grange Insurance Illinois Mine Subsidence Insurance Fund Illinois Public Risk Fund Indiana Farmers Insurance Insurance Program Managers Group J C Restoration J M Wilson Kemper Keystone Insurance Group, Inc. 28

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Liberty Mutual/Safeco Insurance Madison Mutual Insurance Company MarshBerry & Company Maximum Independent Brokerage, LLC Mercury Insurance Group MetLife Auto & Home Midwest Insurance Company miEdge PEOPLE Previsor Insurance ProAg Management Inc RT Specialty - Naperville Selective Insurance Company of America ServiceMaster DSI Society Insurance Specialty Risk of America Transcom General Agency Travelers UIG - The Agent Agency United Fire Group Universal Property & Casualty Utica National Insurance Group W. A. Schickedanz Agency, Inc./Interstate Risk Placement Western National Insurance Westfield august 2020

associate news | INSIGHT Grinnell Mutual Recognized as Top 50 Property and Casualty Insurance Company

Grinnell Mutual has been recognized by Ward Group as one of its 2020 Top 50 Property and Casualty Performers for the fifth year in a row. Ward Group, the leading provider of benchmarking and best practices for the industry, analyzed the financial performance of nearly 3,000 property-casualty insurance companies based in the United States and identified the top performances based on objective data and subjective quality measures. Each company must pass primary safety and consistency tests and are measured and scored along five-year average returns on equity, assets, total revenue, growth in revenue, growth in surplus, and combined ratio. “It is always an honor for Grinnell Mutual be recognized by Ward’s as a top 50 property and casualty insurance company. To be part of that list five years running is an accomplishment we’re very proud of,” said Jeff Menary, president and CEO of Grinnell Mutual. “We’re grateful to our employees, members, and agents, who always put in the work to ensure our continued growth and financial security.” Ward Group is in its 30th year of conducting the analysis.

Dina Schultz Named Senior Vice President of Pekin Insurance

Pekin Insurance has announced the newest member of its Executive Team, Dina Schultz. Schultz was recently named the Senior Vice President (SVP) and Chief Operating Officer (COO) of The Farmers Automobile Insurance Association and SVP of Pekin Life Insurance Company. Prior to joining the Executive Team, Schultz was SVP and COO at Society Insurance in Wisconsin. In her tenure there, she oversaw the strategic leadership of internal operations. Additionally, she led strategic planning that successfully shaped and guided the future growth of the company. She also served as the Vice President of Sales and Marketing, where she implemented a new brand and expanded into other states. Schultz spent 10 years at Missouri Employers Mutual, the state’s leading workers compensation carrier. While she served as COO, the company grew from a startup to $150 million in revenue. Schultz has served as a board member of the Wisconsin Restaurant Association and is a past president of the University of Wisconsin, Fond du Lac Foundation. She is an active member of the National Alliance of Mental Illness (NAMI) - Dane County, a Rotarian of the Fond du Lac Rotary Club, and previous board member of the Cops for Kids Foundation in Fond du Lac, Wisconsin. A native of Camp Point, Illinois, Schultz earned a Bachelor of Science degree in Marketing, Public Relations, and Advertising with a minor in Psychology from Stephens College.

august 2020

FCCI Insurance Group Names Cina Welch as President and CEO

The FCCI Insurance Group board of directors is pleased to announce its selection of Christina ‘Cina’ Welch as president & CEO. Welch began her career with FCCI in 1998 as attorney in the legal department and has held varied and progressively complex roles during her tenure, taking on the role in 2018 of executive vice president, general counsel, and chief audit & compliance officer. “We are delighted to welcome Cina to her new role with FCCI,” said Jack Cox, FCCI’s chairman of the board. “We were fortunate to have a number of exceptional internal candidates. We feel confident in our decision and look forward to what Cina’s leadership will bring to FCCI in the coming years.” Welch’s many accomplishments include the development of FCCI’s Data Security Incident Response and Information Security programs; building a robust Enterprise Risk Management program; managing FCCI’s Business Continuity Management program – including the corporate COVID-19 response; and leading the company’s geographic expansion efforts. To learn more about FCCI Insurance Group, visit www. fcci-group.com.

J.C. Restoration – The Official CLEANUP Hitter Sponsor on Both Sides of Town J.C. Restoration, Inc. (JCR) is proud to announce they have signed on as a 2020 CLEANUP Hitter sponsor for both Chicago baseball teams in town. JCR will be featured as the official CLEANUP Hitter sponsor on WGN Radio 720 for the Chicago White Sox, which consists of live in-game mentions. On 670 The Score, the restoration company will be featured after the games as the Post-Game CLEANUP Hitter Recap sponsor for the Chicago Cubs. In baseball, the CLEANUP hitter is the fourth hitter in the lineup. This is the player with the most power on the team and their most important job is to bring runs in - the CLEANUP hitter “cleans up the bases”! This partnership is a perfect match since JCR is the premier disaster restoration company in the Chicagoland area – from North to South. From water and fire damage restoration, to emergency clean-up and board-up, to full reconstruction services, JCR is the CLEANUP partner of home and business owners in greater Chicago. To mark the new partnership, JCR has created a new phone number so baseball fans will be able to easily reach them: (331) CLEANUP.

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august 2020

iia of il news | INSIGHT

Education Classes View the latest information at www.iiaofil.org/education.

august

4 6 6 11 11 12 13 19 19 20 20 24 24 25 25 25 26 26 26 27

Pre-Licensing - Property & Casualty Springfield Pre-Licensing - Life & Health Springfield Agents E&O Webinar E&O Roadmap To Homeowners Endorsements Webinar E&O Roadmap To Cyber & Privacy Insurance Webinar CISR - Insuring Commercial Property Webinar E&O: Commercial Property Coverage Gaps Webinar Culture, Ethics, and E&O Webinar E&O Roadmap To Policy Analysis Webinar Ethical Dilemmas Webinar E&O Roadmap to Identity Theft Webinar E&O Roadmap to Personal Auto & Umbrella Webinar Pre-Licensing - Life & Health Springfield CISR - Elements of Risk Management Rolling Meadows CISR - Commercial Casualty 1 Webinar E&O: Roadmap to Personal Auto & Umbrella Webinar E&O Risk Management Webinar

september

2 2 8 8 9 10 15 16 16 17 22 22 23 23 24 24 28

Pre-Licensing Course Life & Health Rolling Meadows CISR-Commercial Casualty 1 Orland Park E&O Roadmap To Homeowners Endorsements Webinar E&O Roadmap To Cyber & Privacy Insurance Webinar E&O Roadmap to Identity Theft Webinar E&O Roadmap to Homeowners Insurance Webinar Ethics and E&O Webinar E&O Roadmap To Policy Analysis Webinar CIC-Agency Management Springfield Agents E&O Webinar Pre-Licensing-Property & Casualty Springfield CISR-Insuring Personal Residential Property Rolling Meadows Ethics and Agent Liability Webinar E&O Risk Management Webinar CISR-Agency Operations Springfield E&O: Commercial Liability Coverage Gaps Webinar E&O Roadmap to Personal Auto & Umbrella Webinar

New Members

member agencies

CIC - Insurance Company Operations Webinar

Redmon Insurance Agency, LLC Collinsville

Pre-Licensing - Property & Casualty Springfield

Rigel Hines and Associates Corp Tinley Park

CISR-Insuring Personal Auto Exposures Webinar

august 2020

Rocchetta, Inc. Skokie insight

INSIGHT | agency members in the news

In Memoriam

Donald S. Blank Donald S. Blank, 91, of Olney, died July 20, 2020 at Carle Hospital. Don was born October 13, 1928 in Stringtown, Illinois, the eldest son of Sylvester Henry “Joker” and Mary (Michl) Blank. As a youth, Don attended St. Henry’s seminary in Belleville, then later travelled west to Wyoming with his brother Jarl for adventure and a brief stint working at Pure Oil. Returning to Olney in 1950, Don partnered with his father Joker, where he went on to lead his family legacy, Blank’s Insurance Agency. Don contributed actively in business, community, and his church. He was active numerous years with the Independent Insurance Agents of Illinois (IIA of IL) and received the Cartwright Award, the highest honor for a IIAI member agent for industry service, activity on behalf of member agents, and community activity over his career. He was a fourth-degree member of the Knights of Columbus and celebrated 50 years in the organization as well as serving as chairman of the St. Joseph School board and various other community organizations. Don fell in love with his wife Julia (Herman) and the two were married March 5, 1957. He was such a beloved, funloving father, grandfather, and great-grandfather and warm friend to all. His hobbies included winemaking, history, reading, stamp collecting, nature, photography, and of course, raising his voice in song along with the heavenly St. Joseph Choir. Don is survived by his Daughters: Jane (Rich Siil) Blank of Chicago, Julie (Tom) Hearring of Olney, Emily (Greg) Dowell of Barrington, Stephanie (Joe) Fasone of Oak Park, and Melissa Blank of Chicago; Sisters, Margery Jean Lee

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and Dee Ann Russel; Grandchildren: Jamia (John) Joyce of Claremont, Allyson (Angel) Padilla of Olney, Eliza (Spud) Dick of Indianapolis, IN, Jimmy Dowell of Chicago, and Sophia Fasone; Great-Grandchildren: Madelyn Dunn, Ella Eimer, Sean Joyce, AJ, Bennett, and Cruz Padilla, and Mackenzie Dick. Don was preceded in death by his parents, wife, sisters, Joyce and Jackie, and brother, Jarl. “Don’s contributions to the association were many and significant, from his service as a Regional Director to his leadership as Chairman of the Long Range Planning and Education Committees,” said Phil Lackman, IIA of IL CEO. “He was the first to step up and volunteer for projects and Task Forces. But the most telling evidence of Don’s many contributions to the Association was his receipt of the Cartwright Award, the highest honor presented by the IIA of IL, in 1995. Don has the distinction of being one of the few Cartwright Award recipients who have not served as a Past President of the Association. The loss of Don Blank will be felt throughout our Association. It was an honor to know him.” Don’s association legacy will live on through his daughter, Julie Hearring, President of the Association in 1999, and his granddaughter, Allyson Padilla, current Young Agents Committee Chair. The IIA of IL Board of Directors and staff extend our deepest condolences to Don’s family and friends.

august 2020

agency members in the news | INSIGHT Christine Bailey, Mark Bailey Named Top Forty Under 40

Christine Bailey and Mark Bailey of Bailey Family Insurance in Springfield have been named to Springfield Business Journalâ&#x20AC;&#x2122;s annual Top Forty Under 40 list. The Springfield Business Journal proudly features 40 leaders who are under the age of 40 in the Springfield and neighboring business communities. These individuals are selected based on their contributions to the local business community and the community in which they reside. They represent, in part, the future of business in the community and in central Illinois. The selecteesâ&#x20AC;&#x2122; career paths, educational background, and community affiliations are varied. They represent the best and brightest from a wide range of occupations. To view the Forty Under 40 profiles, go to https:// springfieldbusinessjournal.com/awards-program/fortyunder-40/.

august 2020

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INSIGHT | classifieds for the insurance professional by the insurance professional

COMMERCIAL LINES ACCOUNT MANAGER POSITION AVAILABLE

25. The Commercial Lines Account Manager reports to the AVP of Commercial Lines. This position is responsible for assisting clients and sales executives, in all aspects of customer service and marketing by managing an assigned book of business. A full job description is availabe upon request. Dansig Inc. is an Equal Opportunity Employer. Contact:

Tina Suzewitz Dansig Insurance Risk Advisors (217) 451-9101 tinas@dansig.com

AGENTS, AGENCIES, BOOKS OF BUSINESS, PRODUCERS AND ACCOUNT MANAGERS WANTED.

32. Searching for something different or a better deal? Tired of the cookie-cutter option, the one-size fits all approach in making a deal? Looking for something better suited to your immediate and future plans? Share your story with Olson. We will help put your plans into action. You will find us nimble, direct, and great listeners. The Olson promise is to customize each deal. We are all about collaboration and being true partners. The deal must work for you before it can ever work for us. Whether for yourself, your agency, your staff or location - run your story by us. Today, tomorrow, or further down the road Olson is always ready to strike a deal and craft a winning plan with you. Our relationship manger, Jim Sandberg and our founderâ&#x20AC;&#x2122;s son, Jeff, hope to hear from you, soon!

Jim Sandberg Olson Insurance Group/Norman G. Olson Company (708) 986-1115 Jim.S@Olson-Ins.com JeffOlson@Olson-Ins.com

AGENCY/AGENTS/PRODUCERS WANTED

02. Forest Park/Oak Park agency for over 60 years, will meet your needs by providing space, markets, marketing & sales support, automation, merging with or purchasing your agency. Perpetuation/ Succession Plans, BuySell Agreements also available. We have experienced, educated and dedicated staff for you and your clients. Have access to our numerous companies, office services and many other resources. Retain ownership in your book with contingency. Please look closely at us- we are an agency you want to do business with! Weâ&#x20AC;&#x2122;ve done it before, we know how- we make it easy! Visit our website at forestagency.com/agents.html, or call for a confidential discussion and a list of Agency benefits. Dan Browne will provide an agency evaluation/appraisal at little cost to you. Please call:

Dan Browne or Cathy Hall Forest Insurance (708) 383-9000 www.forestinsured.com/mergers-acquisitions

OPPORTUNITIES/SPACE AVAILABLE/RETAIN OWNERSHIP

13. We are a 100 year old Northbrook agency looking to discuss any mutually beneficial opportunity. Our producers, mergers, clusters and agency purchases receive 50% commissions on new and renewal business without any expenses. We can provide: office space, phones, agency management system, service renewals and changes. The companies we represent are: Badger Mutual, Employers Mutual, General Casualty, Guide One, Hartford, Kemper, Progressive, Rockford Mutual, Safeco, State Auto, Travelers and Met Life. Contact:

Nancy Solomon Martini, Miller & Schloss, Inc. (847) 291-1313 Ron@martini-miller.com

AGENCY WANTED

20. Since 2004, Central Illinois Agents Group LLC has been providing independent agents with a variety of markets with contingency opportunities. Agents have availability to several markets that they may not be able to sustain or maintain on their own. We have markets for personal, commercial, agricultural and crop insurance lines. Let us help you get to the next level.

Visit www.ciagonline.com for contact information.

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august 2020

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HAPPY, HEALTHY, PRODUCTIVE EMPLOYEES That’s why we developed In-Sight 360 to manage all health, injury and absence events with one team focused on positive outcomes.

THIS CHANGES EVERYTHING.

LEARN MORE: 888-377-5845 • IPMG.COM/IN-SIGHT

Expect big things in workers’ compensation. Most classes approved, nationwide. It pays to get a quote from Applied.® For information call (877) 234-4450 or visit auw.com. Follow us at bigdoghq.com.

e-Insight August 2020 - Non-Member

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