e-Insight - January 2020 - Non-Member

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JANUARY 2020

INSIGHT

IF YOUR AGENCY COULD TALK, WHAT WOULD IT SAY?

Plus, Is Your Employee Handbook Ready for 2020? How to Become Great at Selling


© SECURA Insurance

MORE ABOUT CURT • Knows a skid steer from a black angus • Solid Midwest work ethic

KORY

• Two decades of • Signed a free insurance experience agent contract with the St. Louis Rams • Knows good coverage from blown coverage • A decade of insurance experience

Most valuable player An original farm boy

Meet Kory, one of our Specialty Lines experts. He and others on his team are in a league of their Meet of ourtoFarm-Ag Hebusiness. and others onsolid his team were so own Curt, whenone it comes insuringexperts. Specialty Their game planfarm and kids fast themselves, turnaround set they’ve got first-hand, practical knowledge about a farmer’s insurance needs. It’s the born-andyou up for big wins. It’s the expertise we look for in a dream team. And they’re supported by our raised of expertise we look for inclients a team. Andinthey’re supported by our caring claims group caringkind claims group who’ll get your back the game. so your clients can get back to the work at hand, just like they’ve done for generations.

SECURA Specialty. It’s how you win. secura.net/specialty SECURA Farm-Ag. It’s how you grow. secura.net/farm-ag

Commercial | Personal | Farm-Ag | Specialty Commercial | Personal | Farm-Ag | Specialty


Editor & Graphic Design - Rachel Romines

|

Advertising - Tami Hubbell

January 2020

CONTENTS 8

11

8 11 14 18

Why Salespeople Don’t Make More Sales

By John Graham

How to Become Great at Selling

By John Chapin

If Your Agency Could Talk, What Would It Say?

By Roger Sitkins

Is Your Employee Handbook Ready for 2020?

By Jennifer Jacobs

14

18

In This Issue

The Independent Insurance Agents of Illinois (IIA of IL) has been providing members with a sustainable competitive advantage since 1899.

6 7 13 20 21

Big ‘I’ ACORD Forms Info Trusted Choice

e-Insight Associate News

23 24 25 26

Board of Directors Profiles Industry News People in the News Classifieds

IIA of IL News

info@iiaofil.org | www.iiaofil.org | (800) 628-6436 or (217) 793-6660 | Fax: (217) 793-6744

2009 • 2010 • 2011 • 2012 • 2013 2014 • 2015 • 2016 • 2017 • 2019

Insight is the official publication of the Independent Insurance Agents of Illinois (IIA of IL). The magazine is published monthly for the members of the IIA of IL, with the office located at 4360 Wabash Avenue, Springfield, Illinois 62711-7009; Consumer Website: www.ChooseIndependent.com. The IIA of IL welcomes letters discussing concerns of the insurance industry, articles, editorials, other matters of interest to the membership. The editor reserves the right to edit and select submissions for publication. Address submissions for review to Rachel Romines at rromines@iiaofil.org. For advertising information, contact Tami Hubbell at thubbell@iiaofil.org.


ADVERTISERS

Board of Directors Executive Committee

Chairman of the Board | Patrick Muldowney (312) 595-7192 | patrick.muldowney@alliant.com

28

APPLIED UNDERWRITERS

President | Bill Wirth (618) 939-6368 | billw@wirthagency.com

25

BERKSHIRE HATHAWAY GUARD INS. GROUP

President-Elect | George Daly (708) 845-3311 | george.daly@thehortongroup.com

16

CIRCLES CONCIERGE SERVICE

Vice President | Jay Peterson, AFIS, LUTCF (217) 935-6605 | jay@peterson.insurance Secretary/Treasurer | Bennie Jones (312) 960-6206 | bjones@rmsoa.com IIABA National Director Gregory A. Sandrock, CIC, AFIS (815) 438-3923 | gregsandrock@2cornerstone.com

Regional Directors Region 1 | Lisa Lukens (618) 942-2556 | salibainsurance@gmail.com Region 2 | Joseph Heneghan (618) 639-2244 | joe.heneghan@hwcrins.com

5

GRINNELL MUTUAL REINSURANCE COMPANY

27

INSURANCE PROGRAM MANAGERS GROUP

12

IIA OF IL LEGAL SERVICES HOTLINE

24

JM WILSON

Cover Tip 2 10

OMAHA NATIONAL SECURA WEST BEND MUTUAL INSURANCE CO.

Region 3 | Christopher Leming (217) 321-3185 | cleming@troxellins.com Region 4 | Bart Hartauer, CIC (815) 223-1795 | hartauer@hartauer.com Region 5 | Nick Gunn, CIC (309) 691-1300 | nickgunn@nixonagency.com Region 6 | Thomas Evans, Jr. (779) 220-6564 | tevans@crumhalsted.com Region 7 | Neidra Crosby, CPIA, CISR (708) 597-8731 | ncrosby@insxchg.com Region 8 | Andrew Allan (773) 891-8000 | aallan@lakeviewins.com Region 9 | Ed Boltz, JD (630) 443-7300 | eboltz@crumhalsted.com Region 10 | Christopher Bassler, CLCS (847) 480-0800 | cbassler@basslerins.com At-Large Director | William Durkin (312) 629-0725 | durkinb@danielandhenry.com At-Large Director | Michael-Charles Hilson (708) 333-3378 | mhilson@gbgins.com At-Large Director | Ryan Hite (309) 688-7316 | ryan.hite@eaglerockins.com At-Large Director | Patrick Taphorn, CIC, CSRM (309) 347-2177 | ptaphorn@unland.com

Committee Chairs Budget & Finance | Bennie Jones (312) 960-6200 | bjones@rmsoa.com Education | Teresa Fleming, CIC, CISR (815) 849-5219 | tess@leffelmanassoc.com Farm Agents Council | Randy Jacobs (309) 365-3231 | rjacobs@mtco.com Government Relations | Kevin Lesch (630) 830-3232 | klesch@arachasgroup.com IIAPAC | Dustin Peterson (217) 935-6605 | dustin@peterson.insurance

IIA of Illinois Staff Director of Information and Technology Shannon Churchill - (217) 321-3004 - schurchill@iiaofil.org

Director of Government Relations Evan Manning - (217) 321-3002 - emanning@iiaofil.org

Director of Education and Agency Resources Brett Gerger - (217) 321-3006 - bgerger@iiaofil.org

Office Administrator Kristi Osmond - (217) 321-3007 - kosmond@iiaofil.org

Accounting & Admin Services Tami Hubbell - (217) 321-3016 - thubbell@iiaofil.org

Director of Communications Rachel Romines - (217) 321-3024 - rromines@iiaofil.org

Director of Human Resources, Board Admin Jennifer Jacobs - (217) 321-3013 - jjacobs@iiaofil.org

Director of Membership Services Tom Ross, CRIS, CPIA - (217) 321-3003 - tross@iiaofil.org

Sr. Vice President/Chief Financial Officer Mark Kuchar - (217) 321-3015 - mkuchar@iiaofil.org

Products & Services Administrator Janet White, CISR - (217) 321-3010 - jwhite.indep12@insuremail.net

Chief Executive Officer Phil Lackman - (217) 321-3005 - plackman@iiaofil.org

Director of Prof. Liability & Ins. Products Carol Wilson, CPIA - (217) 321-3011 - cwilson.indep12@insuremail.net

Central/Southern Marketing Representative Lori Mahorney - (217) 415-7550 - lmahorney@iiaofil.org

Planning & Coordination | Cindy K. Jackman, CIC, CISR (800) 878-9891 x8745 | cjackman@arlingtonroe.com Young Agents | Allyson Padilla (618) 393-2195 | allyson@blanksinsurance.com

Find us on Social Media


TRUST US WITH YOUR FUTURE At Grinnell Mutual, we grow long-term relationships with agents and their customers. Partner with us and you’ll build more than just a book of business. Together, we’ll build trust by taking care of your customers. Trust in Tomorrow.® Talk to us today. AUTO | HOME | FARM | BUSINESS

grinnellmutual.com “Trust in Tomorrow.” and “Grinnell Mutual” are registered trademarks of Grinnell Mutual Reinsurance Company. © Grinnell Mutual Reinsurance Company, 2020.


ACORD Forms Agreement The Independent Insurance Agents & Brokers of America (Big ‘I’) and ACORD have launched a new Big ‘I’ member benefit. Starting January 1, 2020, Big ‘I’ members with annual P&C gross revenue of less than $50 million will receive a complimentary license to use ACORD forms. On Jan. 1, 2020, ACORD began to charge all users of ACORD forms an End User License (EUL) fee including agents, brokers, and carriers. Most agents used to access ACORD forms via their agency management systems or other ACORD-authorized third-party forms redistributors. The Big ‘I’ has negotiated an agreement with ACORD, wherein Big ‘I’ will cover the cost of the End User Licenses when accessing via a management system or redistributor, or provide an EUL discount when accessing directly through ACORD Advantage Plus Program. The result of this agreement is that your agency will not have to pay the End User License fee to ACORD, and agents will experience no change in your management system workflow or use of ACORD forms - with the exception of an initial, and then annual, validation to confirm Big ‘I’ membership. This will be executed via

Frequently Asked Questions What has changed with ACORD form and agent access?

ACORD implemented a new fee structure for End User Licenses (EUL) beginning January 1. Previously, the license fees were built into management system fees for both forms and end-user licenses.

How does this affect Big ‘I’ member agencies?

The Big ‘I’ has worked to ensure that our members will not incur EUL fees when accessing necessary ACORD forms. All Big ‘I’ members with less than $50 million in P&C revenue will receive a Forms End User License free of charge as part of their membership. (NOTE: The $50 million annual revenue threshold does not include nonP&C revenue such as from Benefits and other lines of business.)

How does this affect my current agency workflow?

Agents will be directed by their management system provider to navigate to the ACORD Forms License website (https://www.acord.org/FormsLicense). Agents will then need to register as a site visitor (if they are not already registered) and use a very short process to validate they are a covered Big ‘I’ agent. Once that is completed, the agency rep simply goes back into their management system workflow to begin accessing forms. NOTE: This initial validation workflow will need to be done once after January 1, and then annually.

Does everyone in my agency need to navigate to the ACORD Forms License site to obtain a license? ACORD confirms that qualifying agencies should obtain the license at the company level - this means one license for each agency entity, so only one person from each 6

insight

a clickthrough acceptance. The Big ‘I’ understands that there could be some issues regarding membership authentication that are being finalized by the agency management system companies and ACORD, and agents have seen some notices from their management system providers. The Big ‘I’ has spoken with ACORD CEO Bill Pieroni, as well as some of the larger AMS providers, and be assured that despite any authentication problems, Big ‘I’ members covered by our agreement will not have to pay the new ACORD license fee after January 1. Further, Big ‘I’ members will still have access to ACORD forms on their agency management systems, as they do now - no disruption in workflow. The Big ‘I’ is working to ensure that as the agency management companies work out the authentication process, members will not be affected negatively. Agents using a management system will be directed to access the ACORD Forms License website and follow a very short process to claim their complimentary license. They then return to the management system workflow, acknowledge that they have obtained the license, and return to accessing the needed ACORD forms. This process will be required annually.

agency company (i.e. with the same agency name) would need to sign in to the ACORD Forms License website and obtain a license for your agency name. For agencies named differently under one agency parent, each agency name will have to obtain a license.

What if I don’t use a management system, my management system doesn’t have the specific form I need, or I don’t use another authorized forms redistributor?

In these scenarios, agents will need to subscribe to one of two ACORD fee-bearing programs based on agency revenue. More information on both scenarioes can be accessed at acord.org/forms.

How will ACORD know that I am a qualifying Big I member agency?

The Big ‘I’ has worked with ACORD to identify all member agencies under $50 million in annual P&C revenue. This validation will be transparent to agency users. We will share the absolute minimum information possible.

What if ACORD does not recognize my agency as a qualifying Big ‘I’ member during the validation process?

The Big ‘I’ is working to ensure all qualifying members are listed as accurately as possible. If you encounter issues, first contact ACORD at (845) 620-1700. If ACORD determines the issue is related to our Big ‘I’ membership database, you can then email Logon@iiaba.net, describing the issue. For additional information, go to www.independentagent. com/ACT/Pages/efficient/Workflow/big-i-members-recieveacord-forms.aspx. january 2020


Free to do what's right for you.SM

Resources for Your Agency Logos

Members can utilize an entire library of logos in different sizes, colors and formats based on their individual needs.

Content to Share

Access to a substantial library of consumer oriented, shareable content helps position Trusted Choice independent agents as insurance thought leaders to prospective clients. Members can use all of this content in agency newsletters, blog posts and social media.

Training

Several training tools are available to help your agency grow and improve the customer experience. For example, the Power of 30 Seconds is a critical tool that coaches Trusted Choice members on improving phone skills for inbound sales calls to help you close more sales and create lasting bonds with new clients

Made For You

A host of resources can be customized for your agency at no charge. Trusted Choice marketing materials are designed with your agency in mind, and our in-house designer will customize these materials with your agency information and logo. - Advertising - Postcards/Mailers - Email Blasts - Video - Website and Social Media Reviews with actionable take-aways for continuous improvement

Money

Members can take advantage of our Marketing Reimbursement Program which offers your agency money back for a variety of co-branding options including the use of Trusted Choice branding in your marketing and advertising efforts, as well as investing in your digital presence.

Ideas

Leverage the creative ideas other Trusted Choice member agents are doing in their local marketplace, or share how your agency promotes your business to your local community. This user-submitted resource showcases all of the great marketing and promotional activities taking place with Trusted Choice members from around the country.

Get Referrals

Want to boost your inbound sales referrals? Need to grow your book of business this year? Claim your Advantage Profile at TrustedChoice.com,our consumer website that enjoys traffic from millions of consumers every year. TrustedChoice.com delivers thousands of referrals to Trusted Choice members each month through an online platform. Donâ₏™t miss out on real-time referrals for your agency.

Help

Questions on how to make the most of your Trusted Choice membership? Need ideas on how to boost your social media presence or get involved with a cause-based marketing campaign? The Trusted Choice staff is ready to assist either by phone, email or live chat. Go to trustedchoice.com/agents for details.

january 2020

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Pamper your customer’s business with a policy from West Bend. Your customer’s business is their pride and joy. Now help them nurture it. An insurance policy from West Bend is the best way to keep it happy, healthy, and profitable. So wrap it in the cozy warmth of the Silver Lining®.




e INSIGHT -

online journal at www.iiaofil.org/Resources/Insight

JA N U AR Y 20

20

INSIGH T

IF YOUR AG WHAT WENCY COULD TA OULD IT SAY? LK,

DIGITA

IN THEL TRANSF ORMAT INSUR ION ANCE INDUS TRY

Plus, Is Your

Employe Ready foe Handbook r 2020? How to B e Great at come Selling

Learning Trends and Predictions for 2020 In this month’s e-Insight. january 2020

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IF YOUR AGENCY COULD TALK, WHAT WOULD IT SAY?

How To Become Your Best Version Possible By Roger Sitkins



You may not be ready for the unexpected, but Circles is.

IIA of IL Concierge Service • Your Personal Assistant • The IIA of IL has added Concierge Services to our catalog of products and services. Enhance your quality of life with a personal assistant. Your highly trained personal assistant will allow you to focus on your business and personal needs. Easily schedule your personal tasks with your concierge by phone, email or web portal, 24-hours a day, 7-days a week, 365-days a year. For pennies on the dollar, the IIA of IL Concierge Service allows you to regain more of your precious time on what is most important to you. Your Concierge Service is a plus one service, allowing your significant other to enjoy the benefits of a personal assistant. On average, Circles saves users two and a half hours per request allowing you more time to focus on the things that matter most to you.

CIRCLES CONCIERGE IS READY TO ASSIST YOU Whether it’s a DIY project that has gone awry, storm damage from a weather event, or a fender bender involving your car, the team at Circles is available to assist with all your repair, replacement, and • • • • • • • • • • • •

Locating electricians, plumbers, contractors/repair services Debris and tree removal companies Car rentals Hotel and short term lodging options Pet boarding Disaster recovery services Home cleaning companies Locating crisis support programs in your area Public transit and commuting details Product reviews and research Volunteer opportunities And anything else you may need!

www.iiaofil.org/Circles





INSIGHT | associate news Thank you to our Associate Members.

Diamond Level Members

Platinum Level Progressive

Gold Level AAA Insurance Arlington/Roe Blue Cross/Blue Shield of IL Surplus Line Association of Illinois

Silver Level Grinnell Mutual Reinsurance Company Imperial PFS IMT Insurance A. J. Wayne & Associates AFCO Credit Corporation AMERISAFE AmWINS Brokerage of the Midwest, LLC Aon Programs Auto-Owners Insurance Co. Berkshire Hathaway Guard Insurance Companies Burns & Wilcox, Ltd. Chicagoland Carstar Columbia Insurance Group Continental Western Group Donald Gaddis Company, Inc. Donegal Insurance Group Encompass Insurance Encova Insurance Erie Insurance Group Foremost Insurance Group Forreston Mutual Insurance Company Frankenmuth Insurance Grange Insurance Illinois Mine Subsidence Insurance Fund Illinois Public Risk Fund Indiana Farmers Insurance Insurance Program Managers Group J C Restoration J M Wilson Kemper Keystone Insurance Group, Inc. KPA, LLC dba Succeed/KPA 20

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Nationwide West Bend Mutual Insurance Co.

Bronze Level Larry Gordon Agency Liberty Mutual/Safeco Insurance Madison Mutual Insurance Company MarshBerry Maximum Independent Brokerage, LLC Mercury Insurance Group MetLife Auto & Home Midwest Insurance Company miEdge NatGen Premier NHRMA Mutual Workers’ Compensation PEOPLE Previsor Insurance ProAg Management Inc PuroClean RT Specialty - Naperville Selective Insurance Company of America ServiceMaster DSI Society Insurance Specialty Risk of America Transcom General Agency Travelers UIG - The Agent Agency United Fire Group Universal Property & Casualty Utica National Insurance Group W. A. Schickedanz Agency, Inc./Interstate Risk Placement Western National Insurance Westfield january 2020


iia of il news | INSIGHT

Education Classes january

6 8 13 14 14 16 21 21 22 22 30 30

Pre-Licensing Course Property & Casualty Mt. Vernon Pre-Licensing Course Life & Health Mt. Vernon Pre-Licensing Course Life & Health Peoria E&O: Commercial Liability Coverage Gaps Webinar E&O: Roadmap to Homeowners Insurance Webinar Ethics-Walking a Straight Line Webinar Pre-Licensing Course Property & Casualty Springfield Pre-Licensing Course Property & Casualty St. Charles Ethics & E&O: Synergy Not Rivalry Webinar CIC-Agency Management Rolling Meadows IIA-E&O: Roadmap to Policy Analysis Webinar FAC Mid-Winter Meeting Springfield

february

3 5 5 11 11 18 18 19 24 24

Pre-Licensing-Property & Casualty Peoria Pre-Licensing Course Life & Health Peoria Pre-Licensing Course Life & Health Rolling Meadows E&O: Roadmap to Personal Auto & Umbrella Webinar E&O: Commercial Property Coverage Gaps Webinar CISR-Commercial Casualty 1 Rolling Meadows Pre-Licensing-Property & Casualty Springfield CIC-Commercial Multiline Rolling Meadows Ethical Dilemmas Webinar Pre-Licensing Course Life & Health Springfield

Online Education www.iiaofil.org January & February Featured Online Classes Personal Auto Hot Topics | Ethics | Ethics & E&O Aging Parents & Insurance Decisions | Personal Auto Policy E&O: Roadmap to Homeowners | Workers Comp Additional Insureds and Certificates of Insurance Contractual Liability | Business Auto | And More!

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Farm Agents Council a division of the Independent Insurance Agents of Illinois

90th Annual Mid-Winter Meeting January 30-31

Crowne Plaza, Springfield

• Legislative Update •

• Building a Revenue Net for Producers •

• Farm Property - The ‘Family Farm’ Market • • Tradeshow • • Networking • Go to

ILFarmAgents.com for details.

conference

April 22-23

DoubleTree by Hilton Oak Brook Education Sessions will be released soon.

ILYoungAgents.com


Board of Directors Profiles

Bennie Jones Secretary/Treasurer

Risk Management Solutions of America, Inc., Chicago, IL President Number of Years with Agency: 30 Year You Started in Insurance: 1980 Education: Bachelors in Business Administration and Finance Current or Past Civic, Political, or Community Service Activities: - Family Focus Board Member - 29 years (served as president and currently vice president) - Sunday School Teacher - 21 years - Chessmen of the Northshore - Former Deacon and Trustee Board President and Member What do you feel are major challenges facing our Association today? Growth and finding ways to stay relevant to the members. I also feel we will need to find or develop diverse(race, gender and age) leadership from a board and staff level. What suggestions do you have to respond to these challenges? I believe we are on the right track with the development of products and the expansion of thought on locating leaders.

What do you see at the greatest benefit to IIA of IL membership? The current offerings of services and the willingness of members to help when needed. I don’t discount the political advocacy as still a major benefit and would have put it first but you don’t need to be a member to receive that benefit. What advice do you have to share with someone considering a volunteer position with the IIA of IL? It is a great opportunity to expand your knowledge of the entire industry and how things work together. I also believe you will get more out of the experience than you could ever put in.

Christopher Leming Region 3 Director

Troxell, Springfield, IL Senior Vice President Number of Years with Agency: 20 Year You Started in Insurance: 1997 Current or Past Civic, Political, or Community Service Activities: - SPARC, Board member, 2013-Present - Springfield Sports Hall of Fame, President, 2003-Present - Springfield Public Schools Foundation, Board Member, 2008-2016 - American Business Club, Member, 2000-Present - Knights of Columbus, Member, 2010-Present - Vision for Hope, Ambassador, 2015-Present What do you feel are major challenges facing our Association today? Emergence of online direct writers that have “pick your own” pricing/coverage. This does not necessarily do the insureds justice and leads to a poor industry reputation. january 2020

What suggestions do you have to respond to these challenges? Continue to educate insureds that protecting their assets doesn’t always come cheap. It is important to have the right coverage so that when you need it, you have it. What do you see as the greatest benefit to IIA of IL membership? Legislative and regulatory advocacy, education, and community. insight

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INSIGHT | industry news West Bend Mutual Insurance Honored with National Workplace Award for Tenth Straight Year

For the tenth year in a row and for the seventh overall in the insurers/providers category, Business Insurance magazine and the Best Companies Group have named West Bend Mutual Insurance Company one of the nation’s top places to work in the large property/casualty insurer category. West Bend, one of 100 companies nationally recognized in the 2019 Best Places to Work in Insurance program, ranked fourth in the large company category. The national awards program is designed to identify, recognize, and honor the best places of employment in the commercial insurance industry, benefiting the industry’s economy, its workforce, and businesses. Companies participating in the program include property/casualty insurers, group life/health insurers, reinsurers, third-party administrators, and agents/brokers.

West Bend offers their associates many amenities, including continuing education courses held in a state-of-the-art training facility; an on-site bank and medical clinic; a 7,100-square-foot fitness center; a variety of fitness classes; three miles of walking trails; on-site massage therapist; and wellness programs that include health risk assessments.

JM Wilson Celebrates 100th Anniversary

2020 will mark the 100 Year Anniversary for J.M. Wilson and the company plans to celebrate throughout the year. JM Wilson Corporation was established in 1920, shortly after founder James M Wilson Sr, returned home from WWI, as a decorated war hero. The firm began as a wholesale bond writer, before becoming a Managing General Agency in 1948, and expanding their portfolio to Excess and Surplus Lines in 1966. With expansion into new markets, the size of the company grew as well. Over the past 30 years, JM Wilson has opened branch offices in 7 states across the country with the ability to underwrite in 40 states. As the firm begins its centennial celebration, there are no signs of slowing down. The past year for JM Wilson has been another year of growth, innovation, and prestige. JM Wilson was recognized as a Top Insurance Workplace, as well as a 5 Star MGA, by Insurance Business America. More recently, the creation of a marine department will bring more opportunity to serve independent agents. JM Wilson is excited for 2020 and the future as the corporation continues to grow under the leadership of president, David P. Wilson, grandson of the founder, James M. Wilson.

EVERY RISK IS AN OPPORTUNITY COMMERCIAL TRANSPORTATION | BROKERAGE | MARINE PROPERTY & CASUALTY | SURETY | PERSONAL LINES

(800) 666-5692 | JMWILSON.COM 100th Insurance Insight.indd 24 JM Wilson insight

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12/5/19 10:44 AM

january 2020


people in the news | INSIGHT President and CEO of EMC Insurance Companies Set to Retire

Bruce Kelley has informed the Employers Mutual Casualty Company (EMC) Board of Directors that he is retiring from EMC Insurance Companies in March 2020. In anticipation that Kelley may be retiring at some point in the future, the board has been working over the last several years on a succession plan to assure a smooth transition for the leadership of EMC when the time came. As part of that transition process now that Kelley has announced a retirement date, Kelley will resign as President and Treasurer of EMC Insurance Companies on Jan. 3, 2020. As of that date, Scott Jean will be named President and Treasurer of EMC reporting directly to the EMCC Board of Directors. On March 11, 2020 Kelley will retire as Chief Executive Officer, and Jean will become President, Treasurer and CEO for EMC Insurance Companies. The Board of Directors conducted a thorough succession planning process to select Kelley’s replacement and is fortunate to find an excellent candidate in Jean to assume leadership of the organization. Jean is an outstanding leader with wide experience across the insurance industry, both in finance and strategy. The Board is confident he is the right person to lead EMC into the future.

Member Agencies Named Insurance Journal’s 2019 Best Agency to Work For - Midwest

The Bulow Group (TBG) in Tinley Park, has a motto: “When other agencies are all going in the same direction, we choose to go in a different direction.” To Mike Bulow, who with his brother, Tom Bulow, owns TBG, the saying represents one of the guiding principles by which the agency operates. That is, “we block out distractions and what other agencies are doing. We stick to our game plan and growth plan,” he said. The agency’s 13 employees clearly appreciate the game plan and the direction in which they’re headed. They nominated and through their responses to Insurance Journal’s “Best Agencies” survey, elevated The Bulow Group to IJ’s Gold 2019 Best Agency to Work For Midwest. DSP Insurance Services, Inc. in Schaumburg has been named IJ’s Bronze 2019 Best Agency to Work For – Midwest. Congratulations to both agencies on this terrific accomplishment!

AmGUARD • EastGUARD • NorGUARD • WestGUARD

Thank YOU!

HAPPY NEW YEAR to our agents, policyholders, employees, and friends who made this past year a successful one for Berkshire Hathaway GUARD. We look forward to working with you again in 2020! APPLY TO BE AN AGENT AT:

WWW.GUARD.COM/APPLY/

january 2020

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INSIGHT | classifieds for the insurance professional by the insurance professional

AGENCY FOR SALE.

27. Long-time Metro East agency for sale. 1.8MM premium, 70% commercial. Great opportunity for young agent who wants to be his/her own boss. Owner to stay on to assist in transition. Serious inquiries only.

Tami Hubbell thubbell@iiaofil.org Reference #AFS27

AGENCY/AGENTS/PRODUCERS WANTED.

02. Forest Park/Oak Park agency for over 60 years, will meet your needs by providing space, markets, marketing & sales support, automation, merging with or purchasing your agency. Perpetuation/ Succession Plans, BuySell Agreements also available. We have experienced, educated and dedicated staff for you and your clients. Have access to our numerous companies, office services and many other resources. Retain ownership in your book with contingency. Please look closely at us- we are an agency you want to do business with! We’ve done it before, we know how- we make it easy! Visit our website at forestagency.com/agents.html, or call for a confidential discussion and a list of Agency benefits. Dan Browne will provide an agency evaluation/appraisal at little cost to you. Please call:

Dan Browne or Cathy Hall Forest Agency (708) 383-9000 www.forestagency.com/contact-us/mergersacquisitions/

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AGENCY WANTED.

20. Since 2004, Central Illinois Agents Group LLC has been providing independent agents with a variety of markets with contingency opportunities. Agents have availability to several markets that they may not be able to sustain or maintain on their own. We have markets for personal, commercial, agricultural and crop insurance lines. Let us help you get to the next level.

Visit www.ciagonline.com for contact information.

OPPORTUNITIES/SPACE AVAILABLE/RETAIN OWNERSHIP

13. We are a 100 year old Northbrook agency looking to discuss any mutually beneficial opportunity. Our producers, mergers, clusters and agency purchases receive 50% commissions on new and renewal business without any expenses. We can provide: office space, phones, agency management system, service renewals and changes. The companies we represent are: Badger Mutual, Employers Mutual, General Casualty, Guide One, Hartford, Kemper, Progressive, Rockford Mutual, Safeco, State Auto, Travelers and Met Life. Contact:

Nancy Solomon Martini, Miller & Schloss, Inc. (847) 291-1313 Ron@martini-miller.com

january 2020


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