e-Insight - September 2022 - Non-Member

Who’s Your Best Client? Is Your Retention Strategy HasData-Driven?SellingChanged? Plus Meeting EXPECTATIONSSHIFTINGClients’

SECURA’s team of insurance experts is making insurance genuine. They are here to support you and your clients. Our underwriting teams are quick to reply, open-minded, and know their stuff. Plus they are backed by our caring claims group who will get your clients back on their feet. relationshipsHonestInterestedinbuildingarelationship?Contactusatsecura.net/IL-agents. Hear from our experts. Want to learn more about what SECURA has to offer? Scan the QR code or visit secura.net/IL-agents for more information about the SECURA team. Commercial | Personal | Farm-Ag | Specialty Tricia B. PersonalUnderwriterLines Tyler AgribusinessH.LinesUnderwriter Kelly CommercialL.LinesUnderwriterTyler S. SpecialtyUnderwriterLines Matthew B. SalesIllinoisManager

The IIA

By Carey Wallace

How to Kill Agency Profitability

By Frank Pennachio

IL welcomes letters discussing concerns of the insurance industry, articles, editorials, other matters of interest to the membership. The editor reserves the right to edit and select submissions for publication. Address submissions for review to Rachel Romines at

By Randy Schwantz

IL). The magazine is published monthly for the members

Consumer Website:

For advertising information,

at

In ThiseTrustedBrett’sPresident’sIssueMessage2SenseChoice-Insight7 9 11 17 info@iiaofil.org | www.iiaofil.org | (800) 628-6436 or (217) 793-6660 | Fax: (217) 793-6744 Editor & Graphic Design - Rachel Romines | Advertising - Tami Hubbell Associate News Agency Members in the News IIA of IL ClassifiedsNews 28 31 33 34 232022September 2009 • 2010 • 2011 • 2012 2013 • 2014 • 2015 • 2016 2017 • 2019 • 2020 • 2021 • 2022 24 WINNER 14 26

office

Avenue, Springfield, Illinois

of IL,

Digitizing Your Insurance Agency Operations

Meeting Clients’ Shifting Expectations By Nationwide Is Your Retention Strategy Data-Driven?

Has Selling Changed?

CONTENTSInsightReceives13thAPEXAwardCONVO2022-Schedule&SessionHighlightsWho’sYourBestClient?CreatingYourAvatar

Tami

Travelers 8 12 14 18 21 23 24 26 The Independent InsuranceAgents of Illinois (IIA of IL)has been providing memberswith a sustainable competitiveadvantage since 1899. Insight is the official publication of the Independent Insurance Agents of Illinois (IIA

By John Chapin By of of the IIA with the located at 4360 Wabash 62711-7009; www.ChooseIndependent.com. of rromines@iiaofil.org. contact Hubbell thubbell@iiaofil.org.

Government Relations | Patrick Taphorn, CIC, CSRM (309) 347-2177 | ptaphorn@unland.com IIAPAC | Dustin Peterson (217) 935-6605 | dustin@peterson.insurance

Director of Communications Rachel Romines - (217) 321-3024 - rromines@iiaofil.org

Director of Prof. Liability & Ins. Products Carol Wilson, CPIA - (217) 321-3011 - cwilson.indep12@insuremail.net

Young Agents | Renee Crissie (224) 217-6577 | renee@crissieins.com

Planning & Coordination | Nick Gunn, CIC (309) 691-1300 | nickgunn@nixonagency.com

Accounting & Admin Services Tami Hubbell, CIC - (217) 321-3016 - thubbell@iiaofil.org Director of Human Resources, Board Admin Jennifer Jacobs, SHRM-CP - (217) 321-3013 - jjacobs@iiaofil.org Sr. Vice President/Chief Financial Officer Mark Kuchar - (217) 321-3015 - mkuchar@iiaofil.org Chief Executive Officer Phil Lackman, IOM - (217) 321-3005 - plackman@iiaofil.org

Chairman of the Board | George Daly (708) 845-3311 | george.daly@thehortongroup.com

President-Elect | Kevin Lesch (630) 830-3232 | klesch@arachasgroup.com

Central/Southern Marketing Representative Lori Mahorney, CISR Elite - (217) 415-7550 - lmahorney@iiaofil.org

IIABA National Director Gregory A. Sandrock, CIC, AFIS (815) 438-3923 | gregsandrock@2cornerstone.com

Technology | Brian Ogden (217) 632-2206 | brian@ogdeninsurance.com

Farm Agents Council | Steve Foster (217) 965-4663 | s.foster@ciagonline.com

Board

Secretary/Treasurer | Cindy Jackman, CIC, CISR (800) 878-9891 x8745 | cjackman@arlingtonroe.com

IIA of Illinois Staff 29162032303656 Cover Tip 2225352 APPLIED UNDERWRITERS ARLINGTON/ROE BERKSHIRE HATHAWAY GUARD INS. COMPANIES EBRMCLICKVSC GRINNELL MUTUAL JMIPMGWILSON OMAHA NATIONAL UNDERWRITERS, LLC SECURA INSURANCE UFG UTICAINSURANCENATIONAL INSURANCE GROUP WEST BEND MUTUAL INSURANCE CO. Find us on Social ADVERTISERSMedia

Committee Chairs Budget & Finance | Cindy Jackman, CIC, CISR (800) 878-9891 x8745 | cjackman@arlingtonroe.com Education | Lisa Lukens (618) 942-2556 | salibainsurance@gmail.com

Director of Membership Services Tom Ross, CRIS, CPIA - (217) 321-3003 - tross@iiaofil.org Products & Services Administrator Janet White, CISR - (217) 321-3010 - jwhite.indep12@insuremail.net

President | Jay Peterson, AFIS, LUTCF (217) 935-6605 | jay@peterson.insurance

ExecutiveDirectorsofCommittee

Director of Government Relations Evan Manning - (217) 321-3002 - emanning@iiaofil.org Office Administrator Kristi Osmond, CISR - (217) 321-3007 - kosmond@iiaofil.org

Director of Information and Technology Shannon Churchill - (217) 321-3004 - schurchill@iiaofil.org Director of Education and Agency Resources Brett Gerger, CIC - (217) 321-3006 - bgerger@iiaofil.org

Vice President | Allyson Padilla (618) 393-2195 | allyson@blanksinsurance.com

An

Independent, Authorized General Agent for Independent Licensee of Blue Shield

the

Association

“Trust in Tomorrow.” and the “Grinnell Mutual” are registered trademarks of Grinnell Mutual Reinsurance Company. © Grinnell Mutual Reinsurance Company, 2022. grinnellmutual.com ™COMPASS AUTO | HOME | FARM | BUSINESS TRUST US TO KEEP OUR EYES ON THE ROAD Our competitive auto product, Grinnell Compass Auto, offers all of Grinnell Mutual’s trusted services plus personalized quotes. We’re here when your customers need us, so they can focus on the road ahead. Trust in Tomorrow.® Contact us today.

CONVO is just around the corner, and I look forward to seeing you all there!

As I finish my year as President, it is time to look back and review the year that has gone by very fast. Your Association has had a very busy and positive year as we try and get back to life as we knew it before the pandemic changed the way we do virtually everything. Over the past couple of years, we have been focused on some goals for the IIA, and I would like to update where we are on some of those items :

IIAPAC- We have increased the participation level but still need to get more members involved. In the current political environment, we need to make sure our voices are heard when regulators look at making changes that affect our industry.

Diversity and Inclusion Initiative - This was established under President Daly, and we have made great strides in this area. However, there is still work to be done, so we will make this a continued mission of your Association going forward.

We also have several new projects that you all will be excited to learn about soon that will make our Association better and stronger for the future.

Jay Peterson - IIA of IL President - (217) 935-6605 - jay@peterson.insurance

Year in Review

It has been my honor and pleasure to serve as President of the IIA for the past year, and I would like to thank you all for entrusting me with this position. I would also like to thank Sarah and my family for their support, as well as my staff for keeping everything going when I have been out. Thank you to our Executive Committee, Regional Directors, Committee Chairs and Committee Members, At- Large Directors, and all other volunteers that help us throughout the Lastly,year.Ineed to thank the entire IIA staff for all of their hard work. We are so fortunate to have this group working to support all of us. Phil Lackman has assembled an outstanding team that does an amazing job. We could not do it without all of them.

september 2022 insight 7 president's message | INSIGHT

CONNECT - We need more members to join this platform and participate in your appropriate groups. This is a great tool for us to improve communication within our TechnologyAssociation.

JayRespectfully,ILConvention.com.Peterson

We are back in Springfield at the Crowne Plaza, October 4-6. Look for details later in this issue, or go to

Committee – Last year, we transitioned the task force to a committee, and they have been very active. The membership can look forward to seeing the results of their hard work soon.

13-Time Winner AWARD OF EXCELLENCE Magazines, Journals & Tabloids Print (Entire Issue - Over 32 Pages Plus Cover)

Rachel Romines Director

of Communications Independent Insurance Agents of Illinois INSIGHT

CONTACT US: trusted.choice@iiaba.net www.trustedchoice.com/agents

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september 2022 insight 11 FREE BRANDING RESOURCES

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Wednesday, October 5 7:00 – 8:00 a.m. Continental Breakfast 8:00 a.m. – Noon General Session (CE) - The Evolution of Insurance - IIA of IL Award Presentations Noon – 1:00 p.m. - Food Truck Lunch 1:00 – 4:00 p.m. - Breakout Sessions (CE) 3:30 – 6:30 p.m. - Tradeshow - 120+ Vendors 6:30 – 11:00 p.m. - Big Party: Dinner, Dancing, Music, Thursday, October 6 7:00 – 8:30 a.m. Hot Breakfast 8:30 – 11:30 a.m. Keynote Session (CE) - State of the Address - Forecast... Resources, and

10:00 a.m. – 4:00 p.m. - Independent Agent Invitational Golf Outing (Piper Glen Golf Club - Separate Registration) 1:00 – 4:00 p.m. - E&O Considerations of Hyperinflation (CE) 5:00 – 6:00 p.m. - Welcome Reception with hors d’oeuvres 6:00 – 8:00 p.m. - Dinner Break/Dutch Dine Arounds 8:00 – 11:00 p.m. - Casino Night

iia of il October 4-6

Association

We believe investing in yourself as an insurance professional is the best way to ensure career growth and expand your knowledge base. Depending on what you are looking for, either learning more about the industry’s top trends and issues, or meeting your CE requirements for the year (or possibly a little bit of both), CONVO education sessions will meet your needs. Learn about the latest topics and news that matter most to you from leading experts and your peers while earning up to 12 hours of IL continuing education credit.

Industry Insights

Crowne Plaza, Springfield, IL

Learn Together

Election Analysis 12 insight september 2022 Schedule RAFFLE MEGA $10,000 GRAND PRIZE 2nd: $500 • 3rd: $250 4th: $100 • 5th: $50 $20 each Go to www.iiaofil.org/MegaRaffle or scan this code. Proceeds from raffle go to IIAPAC. Winners are drawn Wednesday, October 5 during the Big Party! Need not be present to win.

Drinks

Tuesday, October 4

Earn Up To 12 Hours CE!

Association

*Applicable towards three hours of the necessary credit for the E&O discount

72% of consumers say they would prefer to learn about a product or service by way of video. So, how can insurance professionals capitalize on this statistic? The answer is video proposals. In this session we’ll discuss why video proposals work, what software to use, and how to increase your hit ratio.

Most consumers don’t want to be “sold”, especially in the modern marketplace. Using negotiation tactics and sales psychology can reduce the friction between you and the prospect and give you the upper hand in the sales process.

Considerations of Hyperinflation will review the increasing E & O exposure for agents for property and well as both business and personal auto physical damage. Exploring both procedural and knowledge-based errors that could trip up even the most experienced agent.

This three-hour continuing education class is interactive and fast paced. Participants sit as “jurors” and decide personal lines and commercial coverage and liability cases (all of which have been decided by appellate courts within the last few years). The participants deliberate and then compare their verdicts to the result in the real-world case on which the case is based. The actual outcome of the case and lessons to be gained from it are discussed.

The cyber insurance market grew at the intersection of cybersecurity and insurance and might be hard to understand for the non-initiated. This session will cover the basics that agents, brokers, businesses, and security professionals should know about when approaching cyber insurance. Topics include: types of coverages available, difference between packaged and standalone cyber, myths about cyber insurance, and what to look for when seeking insurance.

PFTA & Other Regulatory Compliance Guidance (Brett Gerger)

Illinois Department of Insurance Director, Dana Popish Severinghaus will enlighten attendees on the status of the department, covering current initiatives and discussing future endeavors.

E&O Considerations of Hyperinflation (Nicole Broch)

Keynote presenter, Amy Walter, will join us to provide her commentary on the Midterm Elections, and the National Political Climate. She will preview the 2023 Presidential Election and discuss the potential impact all of this will have on small businesses.

Details & Registration at ILConvention.com That’s not all! View all session descriptions on the website! september 2022 insight 13

*Satisfies the IL Ethics credit requirement.

Going back to our advocacy roots, Hannah Meisel will provide insight into the upcoming Illinois General Election covering contested races from the Governor’s Office through the Senate & House.

Agents often struggle to differentiate themselves from competitors (and even non-competitors) in their marketplace. This session is designed to help agents break out of the norm and distinguish themselves from the pack. Discussion topics include: developing a unique value proposition, how to avoid blending in, real examples of stand-out businesses, and creating a remarkable customer experience.

Selling with Video Proposals (Derek Hayden)

Keynote Session: Industry & Election Forecast…Association Resources, Industry Insights &Election Analysis (Phil Lackman, Charles Symington, Dana Popish Severinghaus, HannahMeisel, and Amy Walter)

Session Highlights

Kicking off the session, IIA of IL leadership will discuss the trends and challenges facing the independent agency system. The Association will share what they are doing to stay ahead of the curve to provide a sustainable competitive advantage for member agencies.

Winning with Sales Psychology (Derek Hayden)

General Session: The Evolution of Insurance (Steve Anderson & Agency Panelists)

Steve Anderson will lead us in a journey through “The Evolution of Insurance”. We will use where we have been to understand what is coming next. Steve will lead a panel of insurance professionals who will share what their agencies have done to combat some of the challenges agencies are facing from technology to staffing to increasing competition. We will also recognize our award recipients including Agent of the Year, Agency of the Year, Young Agent of the Year and more.

Inflation has been a factor in both commercial property and personal residential risk for a long time – but never like this! E & O

Cyber Insurance 101 (Alexis Cierra Holt)

Stand Out in Your Marketplace (Derek Hayden)

16 insight SERVICES AND RESOURCES: » Workers’ compensation claims management » Property and liability claims management » Auto liability and physical damage claims management » Professional liability claims management » Strong emphasis on public entity and long-term care sectors » Nurse case management » Risk management/loss control » Medical bill review » Pharmacy benefit management » Aggressive litigation management » Utilization review » Electronic claim reporting with immediate acknowledgment and adjuster assignment » 4-hour assigned adjuster contact on every claim » Online claim review including adjuster notes and financials » Industry leading analytics with national database for benchmarking purposes For more information please contact: MIKE CASTRO Sr. VP, Claims Management Services 630.485.5895Mike.Castro@ipmg.com BOB SPRING VP, New Business 630.485.5885Bob.Spring@ipmg.comDevelopment INSURANCE PROGRAM MANAGERS GROUP CLAIMS MANAGEMENT SERVICES IN THE WORLD OF INSURANCE, CLAIMS DO HAPPEN. IPMG’s Claims Management Services division (CMS) is that partner. As a full-service claims management company, IPMG CMS accepts the responsibility and expects to be held accountable for the results we achieve on behalf of our clients. INTERNAL QUALITY CONTROL AND COST CONTAINMENT PRACTICES: » Adjuster book of business analysis – to ensure workload does not affect service levels » Closing ration analysis – a monthly review to ensure adjusters are achieving maximum production » Claims diary tracking » Formal litigation handling guidelines and practices » Comprehensive medical bill review – average 59% cost reduction » Pharmacy benefit program – average 35% cost reduction » ISO claims search » Medicare section 111 data reporting and compliance

Zviki

Ishay, PropertyCasualty360

september 2022 insight 17 online journal at www.iiaofil.org/Resources/Insight INSIGHTeWho’s Your Best Client?Is Your Retention StrategyHasData-Driven?SellingChanged? Plus Meeting EXPECTATIONSSHIFTINGClients’ In this month’s e-Insight. 5 Key Ways to Automate Insurance Sales Workflows

By Ben

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Thank you to our Associate Members. Gold Level

Cowbell Cyber CRC CRDNGroupofChicago (formerly Restoronics)

BluSky Restoration Contractors

INSIGHT | associate news

J M LibertyWilsonMutual/Safeco Insurance Madison Mutual Insurance Company Main Street America Insurance Marble Box MarshBerry Maximum Independent Brokerage, LLC Mercury Insurance Group Midwest Insurance Company

A. J. Wayne & Associates

28 insight

AmTrustAMERISAFENorth America

DSI Society Insurance SPRISKA - Specialty Risk of America Synergy Select The McGowan Companies Travelers UFG Insurance UIG - The Agent Agency Utica National Insurance Group W. A. Schickedanz Agency, Inc./Interstate Risk Placement

Western National Insurance Westfield Bronze Level Imperial PFS IMT Insurance West Bend Mutual Insurance Co. Diamond Level Silver Level Platinum Level Progressive Surplus Line Association of Illinois

Donegal Insurance Group

Continental Western Group Cornerstone National Insurance Company

Illinois Public Risk Fund Indiana Farmers Insurance Insurance Program Managers Group

Forreston Mutual Insurance Company

Frankenmuth Insurance Grange HomeownersInsuranceofAmerica Insurance Company

Donald Gaddis Company, Inc.

NHRMANationwideMutual Workers’ Compensation Pouch PrevisorInsuranceInsurance & Missouri Employers Mutual PuroClean Emergency Restoration Services Rockford Mutual Insurance Company RT Specialty - Naperville Sensa, ServiceMasterInc.

AAA BlueCross/BlueArlington/RoeInsuranceShield of IL Grinnell Mutual Reinsurance Company Keystone Insurance Group, Inc. Pekin Insurance

Badger Mutual Insurance Company Berkley Management Protection Berkshire Hathaway Guard Insurance Companies

ColumbiaClickVSCChubb Insurance Group

EMC FamilyEncovaInsuranceInsuranceFinancialSolutions Group

Illinois Mine Subsidence Ins. Fund

Auto-Owners Insurance Co.

september 2022 insight

•

2022 JM Wilson INS INSIGHT OUTLINES.indd 2 12/6/21 3:11 PM

•

SECURA Insurance Promotes Carol Wedig to Vice President – Information Technology

Wedig earned her Bachelor of Business Administration in Human Resources Management/Management Information Systems from the University of Wisconsin Oshkosh and her MBA in General Business from the University of Wisconsin – Madison.

CEO, Named as one of the Top 20 Most Dynamic Business Leaders of 2022

29 associate news | INSIGHT

Rockford Mutual Insurance Company is very proud to announce CEO, Kent Shantz, has been named one of the Top 20 Most Dynamic Business Leaders of 2022 by The Corporate Magazine

Rockford Mutual Insurance Company

Christina George, the Managing Editor of The Corporate Magazine says, “Kent Shantz, President & CEO of Rockford Mutual Insurance Company, is armed with intuitive and entrepreneurial thinking that has shaped his leadership style, harnessing a “people first” approach to enhance the company productivity. Kent ensures that every associate at RMIC utilizes their skills and creativity. He is being featured as one of the Top 20 Most Dynamic Business Leaders of 2022 who is a true inspiration.”

IMT Insurance Awards $36,000 to

The Corporate Magazine is a pioneering magazine owing to unique coverage of news, articles & industry leaders concentrating on transforming various arenas. The publication’s Top 20 Most Dynamic Business Leaders recognition aims to highlight leaders who are transforming their industry with unique solutions.

•include:Dimond

SECURA Insurance promoted Carol Wedig to Vice President – Information Technology effective Sept. 6, 2022. Wedig joined SECURA’s Human Resources Department in January 2002. During her time with the company, she has held a variety of roles in HR, Personal Lines, Commercial Lines, and IT, most recently as Vice President – Continuous Improvement. In this role, she led multiple teams focused on process improvement, project management, automation, and driving targeted business growth.

CommunityLocalProjects

IMT Insurance, a leading provider of personal and commercial insurance products in the Midwest, recently announced its list of 2022 Community Contest winners. The IMT Community Contest awards monetary gifts to community projects and organizations within the states the company does business. This year, more than 125 entries were submitted, and 54 awards of either $500 or $1,000, totaling $36,000, were gifted to local projects and organizations. Illinois member agencies Bros Insurance, Jacksonville, IL Student School Supplies, Jacksonville PublicFoundationSchools Lee/O’Keefe Insurance Agency, Springfield IL • McClernand Club Compass Meals , Compass for Kids IMT Insurance is honored to partner with this year’s nominating Independent Insurance Agents. Their superior performance and enduring commitment enable IMT to continue living up to its slogan, “Be Worry Free!”

30 insight We put the needs of our agency producers first. What does that look like? It looks like a family history of valuing and trusting business relationships, and a goal of serving you. Our focus is on developing lasting partnerships so we can tailor our solutions to your agency’s needs and help you expand your book of business. Our collaborative teams work to get the best market in the shortest time. Our core pillars of honesty, integrity and trust mean we stand by our word and are committed to helping you find the right solution. 800.878.9891 ArlingtonRoe.com Aviation | Bonds | Cannabis | Casualty | Commercial Agribusiness | Farm Healthcare & Human Services | Personal Lines | Professional Liability | Property | Transportation | Workers’ Compensation Partnerships are our priority. You focus on others, so let us focus on you. Managing General Agents | Wholesale Insurance Brokers Let us help you find the right solutions.

“We are proud to have a large presence with our national association,” said Phil Lackman, IIA of IL CEO. “Having Illinois agents participate and lead on several IIABA Committees, and Task Forces confirms Illinois’ role as a leader within the Independent Agency system and provides tangible benefits for our members.”

Randy was long-time secretary/treasurer of the Farm Agents organization before it was merged with the IIA of IL in 2018. He served on the IIA of IL Board of Directors as the Farm Agents Council (FAC) Representative from 20182021. Randy was an integral part of the FAC and the IIA of IL, and he will be missed by many.

In 1995, Randy joined his father-in-law at Payne Insurance Agency and eventually purchased the business.

In

IIA of IL member Connor & Gallagher OneSource (GCO) in Lisle, IL is celebrating their 25th anniversary this year. GCO serves companies and their employees across 46 states.

Randy was born September 5, 1965, in Bloomington, IL, the son of D. Duane and Charlene Jacobs. He married his high school sweetheart, Amy Payne on August 13, 1988, in Bloomington, IL. She survives along with their three sons: Grant Jacobs of Sullivan, IN, Nate Jacobs of Memphis, TN, and Carter Jacobs of Lexington; and his mother, Charlene Jacobs of Lexington.

Memoriam

Connor & Gallagher OneSource Celebrates 25th Anniversary

Congratulations! Illinois Agents Appointed to IIABA Committees IIA of IL is pleased to announce the following members have been appointed to serve on IIABA Committees for the 2022-2023 fiscal year: Crop Insurance Subcommittee Luke Sandrock, Cornerstone Agency, Inc. – Tampico Health Care Subcommittee Chair Mike Wojcik, The Horton Group - Orland Park Large Agents & Brokers Council George Daly, The Horton Group - Orland Park Agents Council for Technology Shannon Churchill, IIA of IL – Springfield, IL

agency members in the news | INSIGHT

Randy D. Jacobs, 56, of Lexington, IL, passed away Monday, August 1, 2022, at home with his family.

insight 31

The IIA of IL Board of Directors and staff send our deepest condolences to everyone who had the privilege of knowing Randy.

september 2022

32 insight september 2022 APPLY TO BE AN AGENT: WWW.GUARD.COM/APPLY/ Workers’ Compensation We distinguish our Workers’ Compensation coverage by providing value-added services before, during, and after a claim. Upfront loss control measures Responsive claims handling Facilitation of quality medical care (when an accident does occur) We’ve been successfully protecting our policyholders and their employees since 1983. Browse all of our products at www.guard.com. Our Workers’ Compensation policy is available nationwide except in monopolistic states: ND, OH, WA, and WY. IIAPAC Independent Insurance Agents Political Action Committee Fundraiserfor RAFFLE MEGA $10,000 GRAND PRIZE2nd: $500 • 3rd: $250 4th: $100 • 5th: $50 $20 each Go to www.iiaofil.org/MegaRaffle or scan this code.

Virtual

september 2022 insight 33 october

CISR-Agency Operations Virtual Pre-Licensing-Property & Casualty Virtual Pre-Licensing-Life & Health E&O:IdentityVirtual Red Flags, and Money Laundering Webinar CISR-Commercial Casualty 1 FloodVirtualInsurance, FEMA, and the NFIP

for

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Policy Analysis Webinar september iia of il news | INSIGHT 3 10 12 13 17 19 19 25 25 25 26 26 27 6 7 8 13 14 15 19 21 21 22 26 28 Main Street America Insurance Elgin, IL New bronzeMembersassociatemember For information regarding IIA of IL membership or company sponsorship, contact Tom Ross, Director of Membership Services, at (217) 321-3003, tross@iiaofil.org. In Person orInVirtual!PersonorVirtual! AMA Insurance Agency,Chicago,Inc.IL McCarthy and Company,Roselle,LLCIL Mudd Insurance and Risk Advisors,Freeburg,LLCIL SRM Group, Belleville,LLCIL NewmemberMembersagency Gainsco Auto Insurance Dallas, TX copper associate members

E&O-Roadmap to Homeowners E&OWebinarRoadmap To Cyber & Privacy Webinar

IIA of IL Education Classes

WhyWebinarGood

People Do Bad Things: Agency Ethics Webinar CIC-Commercial Casualty Virtual E&O - Roadmap to Policy Analysis Webinar E&O: Duties, Best Practices, Operations, Workflows, Webinar

Endorsements E&OWebinarRoadmap to Personal Auto

CISR-Personal

Agent’sWebinarE&O:

E&O-Roadmap

Pre-Licensing-Property & Casualty E&O Roadmap to Personal Auto & Umbrella Ins Ethics:WebinarEssentials the Insurance Producer Webinar Residential Property Springfield or Virtual Class E&O Roadmap To Cyber & Privacy Insurance Webinar Lines Miscellaneous Virtual Class Pre-Licensing-Life & Health Virtual CIC-Commercial Multiline Springfield or Virtual Class E&O:Identity Theft, Red Flags, and Money Laundering Defenses and Preventions Webinar to Homeowners - Roadmap to

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CareerPlug’s hiring software helps agents attract more qualified candidates, identify the right candidates with confidence, and improve hiring results.

INSIGHT | classifieds

CareerPlug will provide IIA of IL members access to a free account that can be used to post jobs, manage applicants, and improve the organizations’ employment brand. Association members can also access a “Pro” version of CareerPlug for a special rate to take hiring to the next level. Learn more about CareerPlug and check out the brand new IIA of IL job board at www.iiaofil.org

AGENCY/AGENTS/PRODUCERS

WANTED 17. We are an Independent family-owned agency located in the Chicago area. We are looking to expand through growth and acquisition. If you have a small to medium sized agency and are looking to sell, call or send us a message. We are looking for Personal and Commercial Lines accounts with preferred companies. We look forward to hearing from you. GALO Insurance Agency, Inc (847) steve@galoagency.com832-0888

SAID NO AGENTufginsurance.com/onlineEVER.

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