AGENCY OPERATIONS
HOW TO CULTIVATE A GROWTH MINDSET The line it is drawn The curse it is cast The slow one now Will later be fast As the present now Will later be past The order is rapidly fadin’ And the first one now Will later be last For the times they are a-changin’
- Bob Dylan Ah, yes. The times they are a-changin’ – at an incredibly fast pace. Order has rapidly faded, our way of life and work has shifted, and we’re all grasping for ways to keep pace and adjust. Whether you’re a remote worker or you’re an employer looking to hire someone who will work from home, success today is dependent on your ability to cultivate essential work-from-home skills including collaboration, communication, adaptability, teamwork, empathy, and selfmotivation. To this long list you can now add another important quality: a growth mindset.
20 | MARCH 2022 |
wisconsin INDEPENDENT AGENT
The term “growth mindset” was coined by psychologist Carol Dweck in 2007 and is normally associated with students and education. But having a growth mindset in business has never been more important than now. People who have a growth mindset believe that their abilities can be developed through hard work. Those who have a fixed mindset, by contrast, believe that their abilities (such as intelligence) are fixed and can’t be changed. Those with growth mindsets understand that they can always improve and learn more if they put in the hard work. A person with a fixed mindset might say, “I’m not good at playing golf,” and therefore won’t try to improve. A person with a growth mindset will continue to practice golf, even if they struggle. In a constantly evolving workplace setting, you can see why having a growth mindset can be so beneficial. Employees who have a growth mindset are always willing to learn and try new things, because they believe they can develop any ability with a little hard work. They even view setbacks and failures as signs that they should continue trying to develop their skills, not as signs they should give up. A growth mindset can help you overcome the constant unforeseen barrage of changes and challenges.