Golden Rules to Win Hearts of Customers! Customers are God for businesses and why not, because of them the business exists. Like we follow many customs and rituals to make God happy so that the almighty will take care of our life and make it smooth. Similarly, businesses and marketers are following many tricks to win the heart of customers so that they can boost their sales and make profits. As a customer the most important thing that matter is the experience he received. Customer experience is one of the most important pillar on which the success of a business depends especially in the case of online business. So making it strong by adding ingredients like easy web login, quick and responsive customer support, offering great products or services etc. is very essential. There are many ways that help businesses to make customers happy. Here I am going to list down some of the best methods. ● Offer easy website login: In most of the cases people leave websites that have complex registration or login process. I also don't like such websites and hope you too. Users don't like spending time on registration. So, you need to offer them simple and quick way of website login. Social login is a great alternative here. It allows users to login using social media accounts. For businesses that have multiple websites can go with single signon method, it also reduces the login complexity by allowing users to login number of websites of the same organization using only one credential. The technique not only saves users valuable time but also provides firstparty data to the businesses. ● Provide Simple Navigation: The other important factor that decides the future of your business is simple navigation. You get success in driving users attention to your website, but what happens if they are not able to find the products that they are looking? They simply leave your website. They not only leave but also share their bad experience with others too. Always keep the navigation of website as simple as possible. Simple navigation makes them happy and boost up them to make a purchase. ● Add positive reviews:
People believe what others are saying. Adding positive reviews and feedbacks along with your products will help you in building users trust on your business. Adding a brief description about the products is also a good approach to build trust among users. More you feel the pain of customers, more you will understand their needs and demands. Put yourself in customer shoes to know what they are expecting from your business and how you can provide them the best. If you succeeded in doing so, you will win the race of winning customers heart. Source: http://www.sooperarticles.com/businessarticles/businessideasarticles/goldenruleswinhearts customers1516863.html