YACHT MANAGEMENT

01

02 03 04

THE IMPERIAL DIFFERENCE

Imperial’s in-house ‘Operational Manual’ puts stringent safety standards at the very heart of the superyacht experience. The online administration programme keeps the superyacht owner firmly in control. All yacht-related expenses are carefully co-ordinated and controlled by a dedicated Financial Manager. All technical and practical issues are addressed directly by the yacht’s Operational Manager. Imperial’s crew are highly experienced professionals, primed with year-round internal training programmes. All yachts are rigorously maintained and kept in a state of perpetual readiness. Imperial backup is on hand 24 hours a day, every day, all year round and in all parts of the world.

... Integrated through-life solutions for the care & operation of your superyacht

With six specialist teams allocated to each and every yacht, Imperial’s 360-degree Global Superyacht Management Service is perfectly set up to help you relax and enjoy your investment. In addition to worldwide, 24-hour, year-round support, every technical, practical and logistical issue is covered. From budget control to crew recruitment and training; from yacht maintenance to compliance and safety; and from marketing to charter, finance and insurance, Imperial takes charge of every element with patience, expertise and discretion.

First-class crew In addition to appointing only the most experienced Captains and crew, Imperial conducts year-round training programmes to keep all personnel at prime capability. Contracts and confidentiality agreements are drawn up and a dynamic Crew Management Service encompassing a network of proven candidates ensures that Imperial can respond immediately to effect to any urgent demands. With a 98% satisfaction rate for all crew placed on-board yachts under our management, it is one of the industry’s most effective systems.

Day-to-day operations Whether for charter, for sale or for a fastidious owner who needs to know that his yacht is in a full state of readiness, Imperial’s operational management expertise is a vital asset. The Technical Manager provides support and assistance to the engineers, Captains and deck crew in order to co-ordinate and supervise maintenance, as well as undertake refit work and class and flag surveys; the Interior Manager helps keep housekeeping, crew training, safety drills and service standards up to par; and the Operational Manager takes charge of all maintenance schedules and technical tasks, as well as provisioning, berthing, fuelling and passage-making. With responsibility for the yacht’s daily operations, including quality control, shoreside support and all logistical considerations, this seasoned marine professional can resolve any yachtrelated issue, at any time of year and in any part of the world.

Internal training All Imperial crew is trained to meet the company’s stringent internal standards. Rigorous safety procedures lie at the very heart of that – and as well as extensive instruction on the proper use of all marine and watersports equipment, training programmes include regular drills for practical safety, emergency response and first-aid. Project management Imperial is able to provide support and assistance at every step of a project, from global management to complete vessel refit. Whether a yacht was built under Imperial supervision or not, the company’s extensive construction portfolio, allied to its specialist shipyard-based teams, ensures a bespoke service, rigorously in line with briefs, schedules and budgets.

Finance & registration Maritime regulations vary throughout the world, according to yacht size, homeport, ownership and registration, so compliance requires expert knowledge. Imperial is meticulous in ensuring that yachts under its care are properly registered, with appropriate VAT status and the correct documents, so you will always pass customs inspections, whatever the jurisdiction. Imperial also enjoys established relationships with companies and brokers who specialise in superyacht insurance, so it is well placed to source the best provider, negotiate the right rate and ensure that, in the event of damage or loss, all elements of your contract are properly observed.

Financial management While some owners are keen to generate charter income from their yachts, others prefer to reserve them for private entertainment. Either way, Imperial puts precise protocols in place to govern how your vessel operates on a day-to-day basis and a designated Financial Manager is a key part of that. In addition to organising budgets and accounts, checking component orders and paying invoices, the Financial Manager prepares regular financial reports for the owner, providing a clear picture of a yacht’s running costs and avoiding any unnecessary expenses. Payroll, compliance and safety issues are taken care of and Imperial can also organise export finance and yacht leasing in association with leading financial institutions like BNP Paribas, ING or UBS.

...

01 LANA's team at work 02 Our crew receive a 98% satisfaction rating under our management 03 Highly trained Captain & Bridge team on FLYING FOX 04 Imperial's Interior Department has trained the stewardess on-board to create the perfect soiree 05 Highly trained galley and interior team

05