CXO Speak
Future tech trends to fuel growth at Edelweiss General Insurance Shared mobility, smart vehicles, electric vehicles and a prevention-based approach to contribute significantly to sustainable growth at Edelweiss General Insurance, says Shanai Ghosh, ED and CEO, Edelweiss General Insurance
Abhishek Raval abhishek.raval@expressindia.com
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delweiss General Insurance (EGI) has built a sustainable and customer-centric technology architecture that enables seamless integrations with multiple solutions and is highly scalable. As the first cloud native insurer in India, EGI is a complete micro-services and API driven platform. “We have worked on getting our technology foundation right. While most companies adopt an outside-in
approach – the front-end applications followed by the backend, we opted to do the reverse. This has helped us build a robust foundation, adaptable for scaling up faster,” says Shanai Ghosh, ED and CEO, Edelweiss General Insurance. The company is one of the first in India to have implemented an integrated application portfolio across the entire lifecycle of the customer when it comes to insurance. It provides a holistic view of data, while parallelly enabling an integrated view of the customer lifecycle.
24 I COMPUTER RESELLER NEWS I MARCH, 2020 I crn.in
EGI has also adopted the entire SAP suite and is probably the only company in South Asia to host it over a virtual private cloud. This is the kind of futureready technology architecture built by the company. “It gives us agility, flexibility, scalability and cost efficiency. Cloud offers many other applications like analytics, API and programming capabilities, which are most suitable for a new age insurer like us,” says Ghosh. The general insurer is also looking at voice-based UI as a platform, because it
