CEO Message

Jim Malkus Chief Executive Officer

Many times, I sit down to write this article and wonder what to write about…this edition…not a problem…

We’re now 7 weeks into working with our new ownership, Global Industrial. It’s been a whirlwind of activity here in the corporate office (and remains so), but I want to share some observations:

1. Global is professional and methodical. They are tackling four initiatives first – Partner ordering site (done), eCommerce reskinning (in process), exploring appliance opportunities (in process) and looking into vendor cost reductions from combined volumes (in process).

2. The Global team is genuinely excited to have us on board. They constantly tell me this and show it in their attitudes and enthusiasm.

3. There is an enormous amount of integration work that needs to be done – accounting, finance, legal, licensing, etc. Julie, Ashley, Pam and Robin are doing the majority of this work, and it is impressive.

4. Global is still learning how we work and how our Partners do their jobs. They wrote a large check in order to help us grow our business, not to change us over to their way of doing business.

I have believed all along that this will be a big positive for us; I am more convinced of that today than ever before. I see opportunities on the costing side, I see opportunities with the eCommerce tool, I see opportunities with leads as we head down the road. I think this will be a take-off point for our Partner Program and its growth.

I know this change generates enormous uncertainty, but I think the Global team is answering the question daily that they are here to help and here to stay. I look forward to working with everyone to take advantage of these opportunities and to continue to grow the Indoff Partner Program together.

Stay safe, stay well, enjoy your summer and thank you all for all you do for Indoff.