Top 10 Leading Consultants To Watch In 2021 by inory magazine

www.abmarchitects.com

Editor’s note The consulting industry can trace its roots back to the late 19th century, when the world’s first modern consulting firms were founded. From the turn of the century, nearly two decades down the line, the consulting industry has developed into one of the most mature sectors in the professional services industry, Disruptive technology, the rise of new business models, and the pressures exerted by intense global competition are transforming the marketplace big-time. Any entity without a cutting-edge strategy & cunning management is identical to a ship without rudder. However, building a vigorous strategic plan and its successful execution demands an interference of top-notch consulting firms that apply several tools and unique methodologies to make the business successful. Unboxing the buried value residing in the intellectual know-how, strategy masters are allowing businesses to experience growth like never before. This dire need for management & strategy consultants has given birth to numerous entities Acceptance in the consultancy industry depends solely upon the knowledge and experience that are used to render the services. In our current edition, we have featured “Top 10 Leading Consultants to Watch in 2021” We have introduced profiles of Arkitechno, Aspire Software consultancy, BDB India Private Limited, Bramma Learning Solutions, Delcons Structural Consultants, DRA Consultants, iQuest Management Consultants, Mahimtura Consultants, RvaluE Consultant, Square Consultants, Do flip over every single page to unveil the secret of the success of these start up!

Prachi Sharma

- Editor in Chief

Structural Consultants A Prominent Industry-Leader in The Field of Structural Design and Analysis Alongside the advancements and ample opportunities, the Indian structure engineering sector is witnessing a remarkable growth. In the quest of becoming a global superpower, the country is making a significant stride towards the development of each sector. Welcoming this opportunity an absolute passion and analytical creativity about structures saw the birth of Pune-based Delcons Structural Consultants in 1991. Through its journey of over 3 decades, Delcons evolved as the prominent industry-leader in the field of Structural Design and Analysis.

Mr. Bal Kulkarni – Director of

Delcons Structural Consultants, opted for civil Engineering as a profession as Structures was his passion from childhood and he graduated with an Engineering degree from College of Engineering Pune in 1986. After practicing Structural Design with some eminent Indian firms of late eighties, decided to develop his own style as he wanted to create a niche of his own to leave a mark of his style in his Structural Engineering Designs and Solutions. Wanting to 8

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give people more than they expect to get, exploiting state-of-the-arttechnology available and doing things promptly and delivering on time paved the path of Delcons. Mr. Bal Kulkarni after his graduation was selected in a campus interview to work with Tata Consulting Engineers. There he worked on various projects, BMC water Sewage projects tendering & designs, factory buildings for Modi Rubber and Seismic analysis of nuclear structures among others. With Y.S. Sane he was working on Industrial and residential structures on a large scale and visiting sites for checking of designs. Since 1992 he started DELCONS which has grown into a full-scale consultancy with projects Pan India and abroad also. He has worked in at least 10 countries outside India. Apart from academics, Bal was a person of all events which is seen from the activities he participated in – he was captain of the college cricket team and also represented the college in Hockey & Football but his first passion was Baseball. Bal was captain of the Maharashtra Junior and Senior Baseball Teams and has a National Record

of maximum home runs in a tournament to his credit. Extremely well-read, absolutely reflective and abundantly social persona of BAL has earned him a lot of respect and status in his circles at home as well as abroad. That makes BAL a trusted friend-philosopher-guide for many and being the Structural Consultant for their respective projects comes naturally. In his early fifties, BAL is more energetic, more excited and more efficient than many of the youngsters around and his sensitivity and sensibility remain unmatched and ripening with every passing day. An Athlete’s physique, an Artist’s heart and an Engineer’s genius compliments his ability to understand and empathize with people’s concern making him a popular choice even for concerns other than structural analysis. This way a huge honeycomb of friends and well-wishers has developed around BAL and even today, in the busiest of rush hour and packed routine, he feels more than happy to reciprocate their feelings and affection. About making a choice between Corporate Career and Entrepreneurship, Bal said, ‘I would February 2021

say what I always believed, ‘Growth and Comfort do not Coexist!’ and I refuse to stay in a lethargic comfort zone – exactly what a corporate career eventually leads to; that is one. On the other hand, I wanted to give people more than they expect to get and this would have been utterly impossible in a 9 to 5 job as I couldn’t have met and interacted with so many people to understand their needs and find ways to cater to those. And last but not the least, my steadfast belief that Engineers are Solution-providers, impetus to my intellectual hunger is much needed to burn few grey cells regularly. And need I mention my appetite to see more, do more, learn more and solve more?’ Refusing to settle in a comfort zone and exploring the solutions to the situation day in and day out spells the work culture for Delcons and this attitude and approach fosters its growth day-by-day. Besides, it helps build client’s confidence in Delcons ability to probe into things and come out with a most sensible solution to any situation or problem! Mr. Bal Kulkarni elaborates the evolution of the name ‘Delcons’ as it is derived from combination of ‘DEL’ and ‘CON’, ‘Del’ is a term borrowed from Calculus. Isaac Newton – the most intelligent science genius ever – introduced ‘Del’ as an integral that goes beyond the ‘x’ that is imagined to solve any equation. ‘Del-x’ is the theme that fascinated Bal and practicing as a 9 inory

‘Consultant’ offered the ‘CON’ to go with the Del making it ‘DelCons’! ‘360° approach to any project, irrespective of its size, type or location and, going that extra mile to offer customized, out-of-the-box yet practical and cost-effective solution to any requirement with efficient and timely deliverables backed by considerate response to every client concern – no matter what size, shape and form it comes in, would be the first and foremost success mantra’, says Bal. February2021

In his profession, among his many achievements, Bal was most applauded for the structural design of the world cup stadium in Guyana West Indies. The roof was of a unique unsupported type totally prepared and fabricated in India and shipped to the West Indies. Another noteworthy work was designing Dome Roof for Pune Municipal Corporation GB Hall, an effort recognized and awarded as Special Structure by AESA. His other projects are awarded at local and national levels also. ‘It is not just the Structure that we Design or Analyse, but as our mission statement goes – Structure the Identity to Endure the Relation – we are keen on building, developing and strengthening every relation that we form with our patrons as well as stakeholders to last for the life’, Bal explained. ‘However philosophical it may sound, relation spell evolution for us and we believe in building the bonds of steel that we otherwise use for reinforcement!’At Delcons, it’s a concrete strategy to reinforce associations. To make its

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vision a reality, it is the primary responsibility of the firm’s principal to direct operations, project management, and client relations with each project being managed and designed by a qualified project engineer with competent AutoCAD and Admin support. It is the firm’s policy that the principal be thoroughly involved with each project from inception to completion to ensure that the client remains central focus through

proper quality control. Guided by the vision – Reinforcing Dreams, Strengthening Bonds – Delcons is committed to provide client-satisfaction through longterm and mutually beneficial relationships. Delcons understand that a successful project integrates the design and construction requirements into a whole. By soliciting the input of the Client and services agencies during the early stages of the planning process, Delcons solutions complete the project with less cost and fewer changes. Therefore, Delcons services result in creative, innovative, and cost-effective solutions that satisfy the project design needs while adhering to the project budget and schedule. ‘We believe in Documentation - it is the only thing that can facilitate the organization of all the endeavours for a common goal. Creating a Brief therefore is very crucial at February 2021

DELCONS. A brief is the most important piece of information issued by a client to an agency. It’s from the brief that everything else flows. Therefore, it’s essential that every effort be taken to prepare the best possible documentation of what is required. We aspire to support sustainable solutions by continued technical excellence; advancing safety and innovation across the built environment to protect and influence environment responsibly.’

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Talking about Challenges Bal said, ‘Globalization brought the world together and Multinational companies found India as their favourite destination for many reasons. This forced the Indian Market to adopt International Trends and Standards to cater to the diversified needs of the client – ‘One Stop Solution’ being a major one. This phenomenon, posed as a challenge, soon became the opportunity for us. Another major aspect was the choice of alternatives. The technological advancements in every sector offered a plethora of options for virtually any design solutions and the clients wanted to explore as many as possible alternatives before making a wellinformed decision. It becomes a task at times!’

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‘Last but not the least, clients expected most cost-effective solutions to remain competitive in a cost-conscious market and hence required consultants to offer value-for-money in every aspect of the project. Offering most feasible options to choose from and still remain cost-effective is a real challenge given to the market condition and competition’, Bal exclaimed. “Delcons has satisfied customers all over and has set new standards in quality and delivery time of all types of Structural Analysis Deliverables. The unique quality of Delcons to interact humanely, execute techno-logically and deliver professionally could be termed as its USP that is the biggest differentiator that sets Delcons apart and above the competition!” Bal spells success of DELCONS as, ‘Never say NO’ attitude that helped us welcome clients for everything that we could cater to and even for something that was new to us. We used every challenge to find an opportunity to grow and develop ourselves as the solution-provider and it won’t be an overstatement if we say that we literally wait for new problems every single day as we wholeheartedly believe that only challenges can test you, try you and teach you to learn new things to freshen your knowledge, sharpen your skills and develop your abilities. Inviting and confronting problems rather than avoiding and sweeping them under the carpet kept us alert and responsive. 12 inory

A Dedicated Team and Future Prospects Being the progressive firm that Delcons has been since its inception, we are conditioned to always look further to understand what is trending gazing at the future market. That’s why we are presumed to be the market leader in our domain and what we take up as a project soon becomes a trend. Succession planning is a crucial aspect of Delcons Vision and with the active involvement and proactive support of the next generation, Delcons is painting a big picture for the coming years by drawing from the rich experience it has and legacy it enjoys. ‘We are living in interesting times and therefore the Road ahead is filled up with as many opportunities as challenges and we are committed to make most of it by collaboration of knowledge and technology and experience February 2021

and enthusiasm! Having said that, we are focusing on a few segments as those are going to flourish in the near future, we believe.’ ‘Steel Structures have immense potential in the given scenario, in general and with the context of ‘New Normal’, in particular. That is one area we would be devoting our energy and efforts to. Like the Developed societies, Structural Health has started to get attention of the policy-makers in this part of the world as well and that would be another focus area wherein, we would like to contribute with years of our experience and expertise in Structural Audit, Diagnostics and Remedial consultation.’ Talking about Covid-19 crisis, ‘Putting the state-of-the-art communication technology to its best use, we not only kept in touch with the clients and associates but with our entire TEAM on regular basis through video conferencing twice a day. As the workload was little less in the lockdown period, we utilized the spare time to take our team through new tools and technologies and sharpened the saw by honing their respective skillsets. We made a point that the inflow of work, the workflow of our functions

and outflow of deliverables is undisturbed while learning and practicing few new things that offered us an edge over the competition and helped us progress a step forward. We could manage to run our business from home without resorting to any layoff but preparing our team for the future and in this context the situation proved to be an enabler for us rather than a setback’, said Bal. DELCONS has about 12,000+ successfully completed projects in India along with few international projects at locations like Malaysia, Dubai, Kuwait and other Gulf countries while few more from US and Europe are in the pipeline. The structural design of Townships, Commercial, Industrial complexes at many location pan India and the structural audit of structures in distress is also carried out by DELCONS as it is working on about 400+ projects every year, including but not limited to, RCC Structural Design, Steel Structural Design, Structural Analysis and Audit, Structural Valuation as a registered valuer, in and around Pune. Commenced in 1991, Delcons grew step by step and after successfully leading the domain for two decades, the enterprise reached such a level where it became imperative to transform into a Private Limited Company for both techno-commercial and operational reasons. One thing led to another and here we are at Delcons Consultants India Private Limited since a decade now!

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February2021

Aspire Software Consultancy leveraging technology to accelerate business of clients

Lalit Mendapara CEO

Aspire Software consultancy is an experienced, innovative and dynamic IT company spearheading with a focus to provide Software Outsourcing & Offshore Software Services for individuals, small and medium sized businesses, and corporate clients, to make their presence globally. As a prominent software outsourcing company, we incorporate all the essential elements to keep us ahead of competition and take the satisfaction levels of our clients to a new high. When it comes to offshore development, Aspire Software Consultancy presents you options that you would find nowhere else. Information Technology (IT)emerged as one key enabler for small and medium enterprises (SMEs)in automating their operations, seeking new opportunities and augmenting their strategic

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business positioning in national and international markets. However, the changing landscape of IT and inability of SMEs due to problems inherent in their size and structure makes it difficult for them to take appropriate decisions to benefit from the IT technologies. To overcome from this complex situation, SMEs are today outsourcing their IT services which not only render them access to number of new technologies but also aid them in reducing their initial capital requirements. Housing experienced(2-17 years), certified (Microsoft, Salesforce and other technologies) and innovative software designers, graphic designers & QA teams, and dedicated scrum masters, Aspire Software Consultancy(ASC) provides software development outsourcing and offshore software services for individuals, SMEs and corporate clients, to make their

presence globally. Established in 2007, ASC has grown tremendously over a decade and proffers complete & comprehensive solutions for all kinds of IT (product engineer) Projects, Software development (cloud computing, Microsoft.net technology, MS dynamic CRM, and Salesforce development), Web development (e-Commerce website development), and Application development (desktop application, mobile development and enterprise solution development). This ISO 9001:2015 and NASSCOM certified company offers all its services at the most reasonable price that is usually beneficial to small enterprises. ustomer centric firm develops secure and easy-to-handle software customized for proprietary and other use, only after understanding the client’s requirement indepth. The

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scrum masters conduct daily scrum call with clients to gather their requirement, specifications and keep watch on the software execution life cycle at each stage whereas testing engineers examine software and quality analysts ensure that software delivered meet the defined quality standards. Alongside, the in-house team of creative graphic designers deploy latest UI/UX tools (AJAX, Angular, React and Jquery) to formulate UI prototypes and mock ups and user-friendly attractive front end. ASC implements agile methodology to execute end-to-end projects. “We believe in making our customer happy and aim to achieve 100 percent customer satisfaction by offering innovative, robust and scalable IT solutions with end-to-end customization,” avers Lalit Mendapara,

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CEO & Co-Founder, Aspire Software Consultancy. Besides pioneering in Salesforce. com lightning-based development, ASC bestows offshore development services to overseas customers and resources for contractbased work wherein clients are given full flexibility to conduct interview process and select their own resources. The venture’s energetic, young and dynamic team makes the great working environment and always suggests newfangled solutions to the customer. ASC frequently upgrades its employees with latest technologies and methodologies to compete with growing industry needs whereas its state-of-the art infrastructure encompasses 200+ employees’ capacity with 24 hrs power backup and good high-speed internet encourages associates to work

with overseas clients from US, UK, Australia and Europe whilst beating the time differences. “We have many clients with whom we are working from more than five years and meeting their software needs with our distinct software services and expert IT professionals,” affirms Bakul, CEO & Co-Founder. These unique features have brought big names to its clientele, like Tavant Technology, CA Technology, Broker Engine, Jac Travel, Maximus Auto Group, Hawthorne Retail Partners and United Cloud Solutions to name a few. Growing revenue at 30 percent YOY, ASC has futuristic plan of increasing head count to 100.

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Cartesian

Sandeep Mittal, Managing Director

Shikha Lath, Director Marketing

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Global Analytics Services Firm Specializing in Customer, Marketing and Business Analytics

Cartesian Consulting is global analytics consulting firm. Set up in 2009, specialize in analytics that helps businesses improve customer value, marketing spends, and business decisions. Sandeep Director

Mittal,

Managing

An engineer (Pune University) and MBA (IIM-Calcutta), Sandeep 16 inory

founded his first start-up (an IT consulting firm) whilst still in college, started and edited an underground online magazine for Rock Music in India, and worked in Direct Marketing and CRM (at DIREM and Direxions) for a decade prior to creating Cartesian as it is today. He has worked on the marketing challenges of top domestic and global brands across

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Retail, Ecommerce, Financial Services, Telecom, and evangelises data driven marketing by speaking and writing on the subject regularly. Sandeep still stays connected with music; writing and recording songs in a little home studio, and playing with a band on weekends. Shikha Lath, Director Marketing February 2021

Shikha joined Cartesian in 2013 after over 13 years of marketing, CRM, loyalty and direct marketing experience across organizations like P&G, JWT and Direxions. She has been the driving force behind some of the best CRM work in the Indian market and specialises in bringing information and insights to life through communication and campaigns. She has worked with some of the best brands in the country in helping them build their CRM and Loyalty Strategy. At Cartesian, her mandate is threefold, to make us known globally through high impact marketing initiatives, to introduce new clients across geographies to the power of analytics and data-driven thinking, and to ensure that we hire high calibre analytics professionals to service our clients. She did her Masters from Bangalore University and followed it up with a Business Course at University of Houston. Sandeep says, our consulting practice provides bespoke analytics

to over 70 domestic and global brands, with projects spanning Customer Analytics, Media and Attribution analytics, Promo Optimization, Demand Forecasting, Pricing and Promo Optimization, Store analytics, Retail analytics and the application of AI to business needs. The verticals we cater most often to are BFSI, Retail, QSR, Hospitality and eCommerce. Our analytics practice is widespread, with a strong focus on predictive modeling, reinforcement learning, the use of neural nets, NLP and computer vision, and the building of interpretable machine learning models. We also evangelize the use of a wide array of technologies to build our models and bring in domain expertise that comes from having hundreds of projects under our belt. Cartesian Consulting Product division has launched two products – SOLUS and KYTE. Our Segment of One Engine is SOLUS which drives hyper-personalization at

scale and KYTE is an AI tool that aids crafting of communication. Having set up our AI lab in 2017 we’re constantly pushing ourselves to convert our IP into consumptionready solutions. Our services are available to marketers and heads of organizations wishing to put decision sciences to use in a manner that impacts business. These services are delivered with choices of consultative, implementation and ongoing operations components with the end goal being embedded decision sciences. When it comes to driving customer value, we have found that there are 4 priorities that come up irrespective of which industry we’re talking to – Retail, Ecommerce, Hospitality, Telecom, Financial services.

Aniruddha Deshpande, Director Brian Almeida, Director 17 inory

February2021

A Renowned Name Providing End-To-End project management consultancy

Rajesh Roychoudhury - CEO Arkitechno has been a leader in roads, expressways, water & irrigation, environment, buildings & townships throughout India and some other strategic parts of the globe for almost two decades now. We carry out all forms of engineering projects as engineers, architects, planners, transaction advisors, quality auditors and project management consultants. In 1997, Arkitechno started their operations under the guidance of industry expert Rajesh Roy Choudhury, an entrepreneur by nature who always had the dream of starting an elite consultancy firm in the engineering and infrastructural realm that provides integrated consultancy services to its customer. Evolving with the changing market requirements today Arkitechno has set a niche for itself with its unique offerings and expertise in this domain.

Rajesh Roy Choudhury, Founder and Managing Director Born in an engineering family, Rajesh developed keen interest in engineering and infrastructure from a young age onwards. To realize his dream of starting an elite engineering consultancy firm he completed his B Tech in civil engineering from utkal university. Rajesh says, we provide the full range of skills for every

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aspect of the civil sector, right from the project development stage through to the end-use quality audits. Our vast and highly skilled team enables us to take on large-scale and ever increasingly time stringent projects. The high level of expertise, a cumulative of 150 years at Arkitechno, gives the added capacity to create exceptional engineering solutions. Our 300+ strong work-forces primarily consist of planners, engineers, economists, analysts, architects, IT professionals, environment specialists and project managers. We are at the cutting edge of the civil engineering sector, and develop unique tools to help attain the objectives of today’s infrastructure projects, which are always safe, reliable, costeffective, and quality based. Projects involving designing, monitoring, modernization of roads, railways, bridges, dams and quality audits for pre & post constructed structures are essential engineering solutions that we have been carrying out for almost all states of India. For all projects entrusted to us, we have tried to mobilize the effective technical inputs for constant quality and engineering solutions. Optimizing the progress of work for an undertaken project, we are pioneering the use of ITeS based project monitoring systems for day-to-day updates, monitoring and supervision. Whether we are developing roads and highways, planning cities and townships, erecting

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tall buildings, or providing any other of our myriad multidimensional services, we always strive to achieve worldclass standards. At Arkitechno, we are driven to discover new ways to turn ideas into reality. This passion is behind many of India’s iconic architectural, engineering, infrastructure and planning projects. It is also behind the firm’s relentless pursuit of technical excellence and willingness to invest in research and innovation. The mission is simple – to help make our country the best it can be. We visualize ourselves at the forefront of engineering and architectural excellence in India, and aim to be the first name that crops up in people’s minds when they think about the same. ARKITECHNO has a reputation for pioneering innovations for fresh approaches to age-old challenges. The firm’s creative spark and intellectual independence has been there from its very beginning. Here we are driven to discover new ways to turn ideas into reality. This passion is behind many of India’s iconic architectural, engineering, infrastructure and planning projects. It is also behind the firm’s relentless pursuit of technical excellence and willingness to invest in research and innovation. Arkitechno is an innovative architectural studio that has not only grown in numbers but also in geographies. We can be held credible for over 1000 infrastructure projects including architectural designing, engineering, and supervision of township, mixed use development, retail complexes, corporate hubs, individual buildings and residential projects for the public and private sectors at a nationwide level. When Arkitechno provides architectural services, they are always delivered by a multidisciplinary team committed to creating integrated designs, with sustainable outcomes being a key driver in design and execution.

In the past, we have carried out detailed environmental, ecological and socio-economic investigations, and have undertaken impact assessment for major infrastructure development schemes. From identifying strategic options to monitoring and evaluation on completion of projects, we can handle environmental and socio-economic issues to be addressed at various stages of the project. We have always met, and even gone beyond, the regulatory requirements of the MoEF, GOL, and funding agencies’ guidelines like The World Bank, The Asian Development Bank, CIDA and IL&FS for Environmental and Social assessments in development projects. Arkitechno undertakes environmental assessment of large infrastructure projects to assess the projects’ potential environmental risks. This entails review of natural environment (air, water and land), human health and safety, project-related social issues (involuntary resettlement, indigenous peoples and cultural property), trans-boundary issues, and global environmental aspects. Design of environmental management plans, mitigation measures and social resettlement plans are some of the key areas of our expertise. Planning to enter new markets, Arkitechno is making every single effort to extract the best use of all the opportunities that are coming their way and develop into a globally recognized brand. Whether it is about developing roads and highways, planning cities and townships, erecting tall buildings, or providing any other of its myriad multidimensional services, Arkitechno always makes every effort to deliver world class standards. It is this attitude that has helped the company to win various prestigious awards and create an impressive client portfolio which consists of companies like ONGC, LIC, Indian Overseas Bank, and Sterlite Energy. Arkitechno thrives on its creative spark and intellectual independence which has been there from its very beginning and has eventually helped the firm set a spot for itself in this competitive domain.

We work with clients across Asia as well as the globe – from home owners to large-scale building developers. Our design and drawing services span residential extensions, official premises and new builds to multi-disciplined architectural development projects. Ultimately, Arkitechno is always committed to delivering high-quality projects that represent innovative design and excellent value for money.

Successful projects require environmentally sound designing and socially acceptable implementation. An area to which we continue to contribute regularly as with our other areas of endeavour. Arkitechno has always been able to maintain itself in the forefront of consulting services by becoming a generator of new ideas, methods and techniques for social and environmental assessments.

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February2021

BDB India Private Limited: Strategy Consulting & Market Research BDB India Private Limited is a leading global business strategy consulting and market research company in India. BDB has been a pioneer in market research, consulting related to growth in sales and profit, and more. BDB was established in 1989 in Pune, and specializes in the core engineering domain. Over the years, we have also developed strategies for companies in agriculture, healthcare, and consumer goods business segments.

overall developments taking place in the industry and economic scenario of India. Apart from this Mr Mani is also responsible for managing and guiding the project team. BDB has been providing clients with solutions to expand their businesses in the Indian and international marketplace.

In the late seventies and early eighties of the twentieth century, familiarity with the analysis of the fast-moving consumer goods markets was growing in India, yet industrial markets and their analysis remained a little-known science.

Mr K C Mani has been working with BDB India for the last two decades. He has acquired vast knowledge in Marketing & Market Research, strategic management and in the socio-economic implications of global markets. He has hands on experience in carrying out consulting assignments for Private and Public sector organizations based in India and abroad. Mr Mani joined the consulting industry after completing M Sc Mathematics from Calicut University and MBA from Pune University. Having travelled extensively over Asia, Europe and USA, he has been instrumental in developing business relations with overseas clients and industry bodies. He has also worked in engineering, agriculture, health care, educational, infrastructure and service-related assignments and is well versed with the

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Over the years, our client base has expanded to cover companies in all sectors of commerce across the world. We have found phenomenal success in the relentless endeavour to enlarge the role of conventional market research to full-fledged Business Research and in eventually deriving from it a pragmatic, time-framed, result oriented Business Expansion Strategy.

By that time, however, market research had become an integral tool of successful marketing managers in Europe and elsewhere in the developed world. All decisions dealing with markets and customers were mainly taken on the basis of market research inputs; whether it was expansion of existing markets, identification of new markets, product cycle computation, product promotion, measurement of customer satisfaction, channel development, or any other aspects of business development and expansion.

Late Mr R V Krishnan FOUNDER

By contrast, in the absence of such cutting-edge market analysis during the eighties, the Indian industry was

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obviously at a significant disadvantage and even the brightest of marketing managers had to dig out the required information when making even the smallest decisions as no stats were available readily. To assist industrial marketing professionals in India, expand their businesses rapidly by taking informed decisions confidently and fearlessly, BDB created a specialized market research facility, exclusively for industrial or B2B markets. Starting up in the industrialized region of Pune, Maharashtra, BDB brought every modern tool of market analysis and research to the doorstep of the engineering and process industry. In 1991, some consumer durable companies asked BDB to start researching their markets also. Learning and delivering has always been fun at BDB and so BDB’s young team of analysts dived headlong to meet these new challenges. This was just the beginning of BDB’s wondrous voyage! 1992-93 was the time of export awakening in India and many enterprises were exploring ISO certification. Customer satisfaction measurement was an inseparable part of the exercise, and BDB developed one of the finest analytical packages for customer satisfaction measurement and analysis. This exciting new science was christened BDB-Q-SAMM and ever since BDB has been the undisputed leader in the satisfaction measurement space. Actually, this BDB capability has since been expanded to qualitative measurement of every kind – employee satisfaction, channel satisfaction and so on. By 1995-96, BDB was researching the pharmaceutical and healthcare markets. Soon machine tool sector, agro machinery sector, construction machinery sector and agro chemicals sector followed. By the turn of the century, many international

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organizations wanting to enter India knew that BDB’s research was the only one to be trusted – after all there were occasions when BDB’s research dissuaded clients’ from entering into India, because the timing would not have been right. By 2000, BDB was widely recognized as a specialized provider of failsafe strategies for growth of businesses through incisive research and analysis. BDB was considered a reliable analyser of business paradigms and was often called upon to use their formidable knowledge of business linkages that determined the dependence of one business on others. BDB had come to be known as business researchers. Between 2001 and 2005, BDB concentrated on consolidating its strengths and knowledge in every industry segment it had worked in. As a result, in 2006-07, BDB developed a brand-new model of offering research and strategy consultancy expertise in 15 independent industry segments. Through this BDB could offer accurate and timely information to clients that helped them make strategic decisions and meet their business requirements. This novel offer of industry-specific expertise was a first-of-its-kind, has been appreciated by almost every industry segment and is available in BDB’s large and precious repository of reference letters and words of admiration from corporates and individuals from prestigious business houses across India and other parts of the world.

Everyone in BDB enjoys the freedom of working in a uniquely creative and an intellectually-fulfilling work environment. Once again, BDB is perhaps the only commercial organization that is determined to encourage everyone in the company to live a full and complete life, thereby recognizing that there is a life beyond the office. Forever positive and true to character, BDB has now pledged to quantumleap on its strengths and at BDB, 2017-2025 has been christened Quality Resurgence Period or QRP. QRP aims to reinforce and multiply BDB’s strengths in every way so that each customer is served even better. QRP has three components: company infrastructure, company-customer interface and company executives. A complete overhaul of quality is being targeted in each of these areas. In case of the company executives, quality transformation has to be at both levels, professional as well as personal. BDB shall stay steadfast on the path of providing various industries with thorough and accurate analyses of complex business situations and continue to develop ingenious road maps for rapid growth, enduring success in the global marketplace.

Another factor BDB perhaps specializes in is customer retention, which seems a daunting task for most companies. Customers keep coming back to us as they are assured of our quality of work. A few customers have been with us for a number of years. During these past twenty-eight years, BDB has invested in inimitable ways to build a people’s organization where every member of the BDB team feels integrated with BDB’s customeroriented, knowledge-driven culture.

February2021

Consultancy Services for Improvement and Rejuvenation of Existing Services

RA Consultants limited was originally incorporated in Mumbai as a proprietary firm in the year 1990 under the name and style of Dinesh Rathi and Associates. Thereafter a company was formed by the promoters Dinesh Rathi and Uma Rathi under the name and style of DRA consultants Private Limited issued by Assistant Registrar of companies.

Dinesh Rathi Director of Dra

Consultants having Over 25 years of experience in Consulting services in Industrial and Urban Utilities. The core strength is in Water and energy efficiency. Major experiences in Urban water management, 24x7 water supply projects, Water Audits, Energy Audits, Water recycle and re usage, Industrial utilities like compressed air, cooling water, fuel oil system, Designed and implemented many performance-based contracts for urban local body. Transaction advisory services in Public Private Partnership contracts in water sector and has most successful experience in India in terms of size of project or number of projects who achieved financial closer and completed the contracts. He has worked on complex urban governance issues pertaining to water

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n waste water management and helping governments for implementation of reforms and fixation of telescopic tariff structure to achieve the cost recovery and water conservation.

Dinesh says, DRA Consultants Limited provides wide range of advisory services in Urban and Industrial sector with specialized expertise in 3-R (Reduce-Recycle-Reuse), 3-P (Public– Partnership) & Performance audits apart from other fortes. By devising innovative solutions for improvement in the present utilities, DRA has brought about significant changes. DRA’s projects in water supply, conservation, cost reduction and energy conservation hold testimony to the impact that solutions can have on the herculean challenge the cities of developing countries/Industry face in the present scenario. Established in the year 1990, DRA Consultants Ltd. is an ISO 9001 – 2008 certified company and distinctly identified as leader of this domain in India. We have emerged as a company, with work ethics that stand as a benchmark for our peers. We have kept our core values intact and are widely recognized for this. DRA Consultants Ltd. is known for its superior technical expertise, reliability and more importantly for providing innovative solutions to the most complex challenges. From the time of its inception for more than two decades, DRA Consultants Ltd. has proved its efficiency in completion of

work within scheduled time frame and value for money to its clients. DRA has actively been involved in a number of urban Infrastructure projects all over the country including Water, Sewerage, Drainage, Roads, Street Lighting, Urban amenities etc. DRA has successfully completed more than 15 projects under JnNURM phase-1. We also have unparalleled experience in project management and hold expertise in accomplishing every task from conceptualization of a project to its commissioning. We are involved in Preparation of Master Plans, Feasibility Report, Investment planning, Procurements, Bid preparation, Bid process management, execution planning, Quality assurance plan, cost control, Project schedules, Commissioning, Trial Runs, Performance monitoring etc. DRA has vast experience in Industrial Utilities and Urban Infrastructure Projects. More than 20,000 million INR worth projects are undertaken by DRA as Project Management Consultant. DRA is the foremost name in complete water management consultancy in the country and provides services to different industries and a number of governments as well as municipal corporations. DRA holds expertise in water supply, wastewater treatment and water monitoring, etc. DRA provides technical, commercial, legal & financial advisory services in sector

February 2021

Dinesh Rathi Director include setting up sustainable water & wastewater tariff & bylaws for Urban Local Bodies/Board. Municipal corporations have turned towards DRA to solve their water woes from years. With several projects working successfully all over the country DRA has proved its worthiness in return for the confidence show by government agencies and private sector companies. DRA is amongst the first technical service provider in India for conducting Municipal / Industrial / Building Water Audits. Like energy DRA has conducted many successful investment grade Water audits. The Water Audit project of DRA was first in urban sector implemented successfully under National Urban Renewal Mission of Govt of India. NRW project of DRA has been given “National Urban Water Award” by president of India One of our signature projects is the 24×7 water supply scheme undertaken by Nagpur Municipal Corporation under the Jawaharlal Nehru National Urban Renewal Mission. This ambitious project has gathered attention not just from across the country but even abroad. Reason being the 24×7 water supply scheme for uninterrupted supply of potable water has never been taken up at such a large scale before. Research teams from a number of states / countries including France,

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etc. have toured the city to know more about the project. The sheer magnitude of the project is staggering and has come forth as a model for other cities. DRA has been appointed as consultants for the project from conceptual stage. DRA has unmatched record in Water PPP contracts in India. From small monitoring project to full city water concession, Water recycling PPP projects are considered as pioneer in India and recognized world over. One of the projects has won “Deal of The year” by Global water Intelligence in 2012-13. Recognized by IFC amongst first ten emerging partnership. DRA is an Energy Service Company (ESCO), which conducts energy audits and prepares Investment grade energy efficiency projects from concept to commissioning. DRA is one of the pioneers in investment grade audits, several of which have successfully been implemented by clients. DRA has vast experience in energy audits from cement plants etc. The Energy Audit project of DRA was first in urban sector and implemented successfully under National Urban Renewal Mission of Govt. of India. DRA has twice awarded first prize at State level and projects have won as many national awards.

competence in water and energy projects. DRA conducted the first Air and Water Audit for Larsen & Toubro Ltd. in 1993. Results of the audit were so effective, that DRA went on to become the preferred consultant for Larsen & Toubro Ltd. Gujarat Ambuja, Grasim Industries and completed over 150 assignments for these companies across India. Since then, DRA has assumed a place among the forerunners in water-energy efficiency projects in the country and have been chosen for a number of major projects above several noted market players. DRA is a professional Engineering Services Provider with specialization in the field of Industrial Utilities Design, Piping, Flow audits, Field Investigations, GIS, and Surveys etc. More than 150 engineering assignments in Industrial utility (compressed air, process water, effluent recycle and reuse, process piping etc.), Engineering Survey for 14000 km Cross country pipeline, Topographical surveys for Air-Port, MRTS and mega power plants shows our capabilities in engineering services.

As a professional engineering service provider, we have exhibited exemplary

February2021

Icubeswire We offer solutions for marketing needs ranging from : • Performance Social (SMO & SMM) • Online Reputation Management (ORM) • Listening • Digital Media Buying • Planning • Programmatic and Digital Creative

We affiliate more than 10,000 publishers across : • Social • Search • Email • Display • Rich Media • Videos and Programmatic

1305, 13th Floor, Saki Vihar Rd, Tunga Village, Chandivali, Powai, Mumbai, Maharashtra 400072

Next Level Leadership to Drive Change Change is the new norm in business these days, requiring CEOs and their executive teams to pivot and move more quickly than ever. While some companies are blessed with high-performing C-teams that can swiftly define a strategy to address the shifting market and environment, the best companies recognize that unless they are also able to mobilize their next level leaders, there are significant risks to their strategies and even more important, to the execution of those strategies. I’ve had the honour of working with the senior executive teams from companies of all sizes across many different industries – from retail to biotech to technology. And while I have seen varying levels of success, those companies who manage to engage and inspire their next level leaders share several common traits. To ensure that you leverage your next level leaders to become passionate drivers of change in your organization, consider these best practices: Bring your next level leaders into the fold: While your most senior leaders may develop your strategy and vision, provide your next level leaders with the opportunity and shared experience of fleshing out that strategy…testing it… internalizing it. They’ve got to feel like it’s their strategy, not just the CEO’s. You have to ensure they feel connected to it emotionally so that they can live and breathe it every day. When they have that kind of a connection to the strategy and 26 inory

vision, they’ll have the guardrails and drive to bring it all to life through execution. Help them embrace the accountability mindset: Your leaders are human – which means that change may trigger fear and unconscious beliefs that undermine your ultimate goals: “This is too hard.” “We don’t have the right resources.” “It’s going to take too long.” “There’s no way we’re going to get this done.” “Leadership doesn’t understand why our team is different.” Whatever the story is, we’ve got to help these next level leaders understand the power of a mindset shift. Mindset is a choice. And when your teams recognize that replacing these limiting beliefs with new, empowering beliefs – “I can drive the change.” “I set the course.” “I always have the ability to impact the system.” – possibilities open up. In my experience, this is the single biggest driver of behavior change. Spell out your expectations and then model, model, model: Change often requires a shift in behavior, and in many cases, even in culture. Don’t leave your leaders guessing. Be explicit about the expected behaviours. Is innovation critical at this point in time? Is cross-functional collaboration paramount for smooth execution? Are agility and timely decisionmaking muscles that need to be rebuilt? Tell them…but it’s not enough to just tell them – your most senior leaders need to be modeling these behaviors because the entire

organization takes cues from their every move. Even one misstep can cause a serious setback. So live into and demonstrate the expected behavior…unceasingly. Wash, rinse, repeat: This is not a one-time job. You need to be in a cadence of bringing this team of next level leaders together to embed, reinforce, and sustain the change you are trying to make. Invite them to “Top 100” (leader) Summits, organize functional team meetings, and make sure they are included in regular communication from the top. These are all important ways to create momentum within the team as well as generate opportunities for monitoring progress, both for successes and improvement areas. What’s more, if you’re able to bring the entire next level leader cohort together regularly, there’s an additional major benefit – they develop a sense of community that supports each other, is committed to each other, and learns from each other. Going down this path is no easy task. It takes an executive team that is deeply committed to training, development, succession planning, and upskilling their next-level leaders, but the payoffs are great. Companies who make this type of investment in these leaders, create teams of people that are fired up, on board, inspired, and committed to be the change agents required to lead business and organizational transformation.

February 2021

Hypothesis-based problem solving The Consultant’s way A hypothesis based problem-solving approach is looking at the bigger picture and taking a broad view of the situation, making logical assumptions for potential causes based on the available data and quickly ruling out options which don’t relate to those data. Then you end up with a few potential areas to investigate. Acquire more data, test and revise the hypothesis until it leads to the ultimate solution. Non-Hypothesis based Approach In a non-hypothesis-based approach you might try to find the solution everywhere and ask yourself: •Is it because his customers are leaving him? •Did they change their buying habit? •Is there a cheaper product available on the market so customers are not buying his product anymore? Hypothesis-based Approach But in a hypothesis-based approach You know profit is declining and you also know Profit = Revenue – Cost So, either the revenue (sales) has gone down or cost has gone up. Quickly looking at the numbers you find out costs are at the same level for the last 5 years. So the problem lies with the Sales. If Sales has gone down, then it can be because of the change in volume or price. Check the change in price and you find out the price is constant for the last 5 years. So volume has declined in-line with revenue. That means either his company’s market share has decreased or the market size has decreased. So effectively in a short period and minimum analysis you know which specific areas you are going to investigate further to solve business problem.

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February2021 August 2020

Offering Specialized Recruiting Services

Quest is a boutique consulting firm specializing in the areas of Talent Acquisition & Human Capital management. We believe our core to lie in the area of recruitment as we continue to evolve to include everything from HR Consulting to Employer Branding into our foray. We started in the year 2000 and have since evolved to become one of the biggest recruitment houses in the country. With a strong foothold in the domestic market, we boast of almost all the big names as our clients. We have also gained a very strong hold in the international market with our 10-year-old office in UAE and continue to expand our reach across the globe.

Devesh Upadhyaya - Founder and CEO

Offering Specialized Recruiting Services 28 inory

Our processes and practices coupled with an acute understanding of the industry are what makes us your preferred partner for everything ‘talent’. The importance of a recruitment consulting firm is unparalleled in today’s cutthroat world, since organizations need to hawk the best talents within limited timeframe utilizing available resources. Recruitment consultants can not only supply the exact human resource needed, but also make it an efficient and smooth process for both the parties. Yet, while partnering with recruitment companies, the February 2021

main challenge that companies face is recruitment firms’ inability in distinguishing different IT spectrum and their lack of specialization in the respective divisions. But incorporated in 2000, iQuest Management Consultants, a globalstandard recruitment consultant, wanted to make it simple by providing specialization in each IT division homing separate departments each enriched with experts in those respective fields. This facilitates the company to cull the best talent for its clients, who don’t have the time, expertise or resources to do it themselves. Quite frequently, companies with dedicated HR departments also seek the expertise that iQuest brings in the field of talent acquisition. Besides offering a superior quality of service, iQuest also endows its clients with the talents that they seek within the framework of a limited timeline and budget. Renowned for being one of the best in industry research, especially in IT recruitment, the company allows clients to tap talent pools that are deeper and better than what clients pay for. Fathered by Lt. Col. Devesh Upadhyaya (Retd.), Founder & CEO, iQuest offers comprehensive Recruitment, Executive Search and Contract Staffing solutions for IT, Construction, Manufacturing & Engineering, Retail & Hospitality, Logistics, and Healthcare / Medical domains amongst many others. iQuest offers customized staffing solutions with confidentiality and ethical practices helping companies with 30-minutes response time and six-hours turn-around time. Home to over 150 trained professional recruiters; this organization has always maintained a CV hit rate of around 70 percent. Devesh explains, “Our compliance and quality assurance contact centre teams offer 29 inory

peace of mind, as they are well aware of every detail of headhunting process. Though we are keeping up with the latest technologies such as employment portals, social hiring & professional networking sites, we still cater to the traditional style of headhunting, referencing, and developing databases. We combine all the recruiting processes to lead a happy clientele”. Having sufficed staffing needs of more than 50 companies on the voyage that include names such as IBM, TCS, Tech Mahindra, Housing.com, Amazon, and Samson amongst many others, iQuest dreams of being recognized as one of the Top 10 Consultants globally. As a first step towards this goal, the company has set up an office in Dubai. With a widespread clientele across the globe - Middle East, Mauritius, Japan, Singapore and other APAC countries, iQuest has added a new feather to its cap with the prestigious ‘Indo-Global HR Excellence Award-2015’ and has also been recognized by Monster as one of India’s top recruitment partners. It is also a proud member of the renowned Executive Recruiters Association (ERA). The company feels that its Founder & CEO as the strength of the company, since he has a strong grip on managing people by constantly supporting and motivating them. This 15-yearold consultancy has fortified its workforce with continuous training from external and internal resources, besides reinvigorating them with flexible timings. iQuest’s women employees who occupy a mammoth 80 percent of workforce also enjoy flexible timings for their family responsibilities keeping safety & security aspect in mind. The company has also taken care

of growth opportunities within the organization. “We have employees who are with us for more than ten years. We emphasize more on developing and promoting capable people rather than hiring an outsider for the top management role. People stick with us for the plethora of growth opportunity we offer,” integrates Devesh. The company has segregated its people into diverse teams to sharply cater to various domains in IT services such as web or application design and development, project management, QA, testing and verification, Sales and marketing across domains - covering the entire IT spectrum. With the advent of new technologies, iQuest will keep creating such teams, which specialize in the respective technologies. Amidst plans of exploring further global shores, iQuest is also open to mergers and acquisitions and remains debt-free as it is now. Devesh concludes, “Firstly, our vision is to go global. Then our sights are set at the top of the pyramid. With our head-office in Pune, corporate office in UAE and regional offices in Bangalore, Mumbai, Hyderabad, Chennai & Noida, we’ll expand to other locations in near future.

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dedicate to provide the most cost-effective & unique design solutions for Total Client Satisfaction. Mahimtura Consultants is a single-stop answer for all engineering & design demands. We have the capability of handling any type of project, be it a diminutive dream home or a massive multi-use township complex, our services are provided right from concept development to the overall completion & execution of the project in a timely fashion. In 1949, late Shri Ramanlal Mahimtura established M/s R.H. Mahimtura Consulting Engineers with a petite team of passionate engineers. In 1981, the company was renamed to Mahimtura Consultants Pvt. Ltd., the pioneering structural & civil engineering giant we know today. With more than 68 years of experience in the construction industry we have grown into a national multi-disciplinary organization with 9 different offices spread across India. Mr. Sailesh R. Mahimtura director at Mahimtura Consultants displayed a relentless fondness towards structural designing with a certain inherent zeal. This resulted in obtaining an engineering qualification with a B.S Civil from Michigan Technological University, US in 1978. Contemplating a career in real estate, He has successfully completed Diploma in Business Management at St. Xavier’s College, Mumbai. has

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obtained expertise in modeling tall structures (40 storey and above), as he is also professionally trained in space analysis and finite element analysis. has completed an intensive course in Project Management and in conservation repairs targeted towards restoration of heritage structures. This course also renders the recipients with capabilities to design and repair concrete and steel structures. he is a man of modern age, keeps an eye on the ever-developing technologies around the world with his extensive studies; when he is not indulging himself into his personal love for music in daily life. After receiving his degree in Civil engineering, Sailesh Mahimtura put his qualifications to work when employed as a ‘Junior Design Engineer’ in US in the year of 1977. After returning back to India, he assumed the responsibilities of running M/s. Mahimtura Consultants Pvt. Ltd, as the Managing Director. After launching his company in the real estate market to an extremely successful position; He continues to watch over the company as a mentor. In the years which saw the company rise as a structural designing firm. tooking part in successful completion

of some of the highly acclaimed mega-projects, serving for many of the biggest clients in the market. With each accomplishment, Mahimtura Consultants Pvt. Ltd gradually became the massive enterprise it is today. The company has triumphantly completed variety of projects ranging from intricately designed mega-structures to a simpler version of some architectural designs. It was only 15 years back, as the company in the able hands of Sailesh, propagated the high-rise trend in the biggest cities of nations such as Mumbai. Today, the Mahimtura Consultants provides their consultancy services with wide range of projects throughout the nation. From Kadala port to Siliguri and from Dharmashala to Kochi; the company offers its services to all corners of India. Mahimtura Consultants now has a dominant presence with 8 design offices located within the top cities around the nation such as Navi Mumbai, Pune, Goa, Bangalore, Chennai, Surat and at New Delhi. Under the guidance of Sailesh. MCPL helps to realize the dreams of many including the designers in the reality. With ‘state of the art’ technical expertise, MCPL offers structural designing tasks with practical and economical costs made

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compliance certification, and repair & rehabilitation services. We provide engineering services for residential & commercial buildings, hotels, roads & highways, bridges & flyovers, airports, temples, hospitals, sports complexes and malls. Mahimtura Consultants offers a wide range of services & expertise pertaining to all aspects of the construction industry. Our services are highly valuable & dynamic as we have the capacity to adapt and deliver various integrated end-to-end solutions to any complex situation. Our competence with the latest construction methods & sustainable technologies has earned us an enviable track record of being able to excel and deliver on the most challenging of projects.

MR. SAILESH R. MAHIMTURA CHAIRMAN & MANAGING DIRECTOR

possible by optimal design optimization process. Various clients and architects see their dreams projects completed, as the 550 of the finest engineers work under the mentorship of Sailesh. Sailesh says, our strength lies in our dedication to our clients, as we offer unparalleled designs to meet your every need. At Mahimtura Consultants we take an enthusiastic initiative in all of our projects & strive for nothing less than excellence. Client satisfaction is of paramount importance to us and we strive to exceed client expectations by addressing each requirement in a unique and valued manner. We utilize our experience and awareness of market design trends to encourage extremely effective designs and provide guidance and foresight to our clients. Our facilities & softwares are all up-to-date and we have the ability to tackle any engineering obstacle while simultaneously pushing the limits of innovation.

We believe it is our professional duty to work actively with our clients & collaborate with fellow consultants throughout the life of a project to ensure the highest quality in our output. Our interactions are done in a very handson manner where we combine our innovative thinking process with critical decision making to achieve the most for our clients. We are committed to working in a creative manner where we can push the limits of innovation while never losing sight of our clients’ long-term objectives & goals. At Mahimtura Consultants we are always making new pathways to succeed further in the holistic development of the construction industry. We take it as our authentication that our clients continue to remain in high spirits with our services through the development of numerous long-term business relationships and the repeat business we receive from our respected clients.

Due to the versatility of our engineering teams, we are able to offer a wide range of services, such as - project management, township planning, infrastructure development, structural & civil engineering, quantity surveying, value engineering,

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February2021

RvaluE Consultant

Changing Business Needs, Growing Companies Redesign Staff Functions to Achieve Value and Excellence

Ravi Ramakrishnan Founder & CEO

RvaluE Consulting provides customized consulting services to help organizations realize the full potential of Shared Services and Business Process Outsourcing. We clearly believe that Business Process Management (BPM) and Business Services is all about realizing value across the process value chain with an end-to-end perspective. RvaluE is an ITSqc Authorized Organization and one of the few globally qualified consulting organizations for implementing eSourcing Capability Model. eSCM was initially developed by Carnegie Mellon University (CMU), and is now a global best practices model for Shared Services, BPO and ITO operations. We look at the business through the eyes of our customers. We focus our energies constantly in understanding, anticipating, meeting and exceeding our customers’ demands. We consistently provide our customers quality services, good value to their satisfaction with a commitment to deliver. Our client base includes large Multinational and Indian companies across the globe. In the last few years, we have set up and partnered with more than 10 SSCs within India and overseas in multiple functions including F&A, Marketing, HR and Supply Chain. We have worked with large domestic and global corporations in multiple domains – Banking, Financial Services, Insurance, Pharmaceuticals, Retail, Manufacturing, Telecom etc.

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Ravi Ramakrishnan is the Founder CEO of RvaluE Consulting and RvaluE Learning Systems (RvaluE LS). He is a Chartered Accountant, Cost Accountant (Rank Holder in CA Final and ICWA Inter & Final) and Company Secretary, with 35 years of corporate experience in domestic and global operations, and exposure to professional, family and global work environments in manufacturing as well as service industries. His vision is to enable people and clients to realize their value and potential in this globalization era. Having worked with large corporations like Hindustan Unilever, Murugappa Group, Eicher Group and American Express, with Commercial/CFO/ Business responsibilities, Ravi combines strategic and operational experience in International Business, Enterprise Risk Management, Sox Compliance, Sales & Marketing, Mergers & Acquisitions, Spin offs and Disinvestments, Financial Institutions & Banks, Treasury & Capital markets and Corporate Planning. Ravi moved into the off shoring and Business Services (SSC/ BPO) domain in 1997, as part of the global leadership team at American Express for their Global Financial Operations. At Amex, as Vice President & Business Leader, he was part of the Global Leadership Team to set up the pioneering global captive F&A Center, enabled ‘Finance Transformation’ delivering cost saves, led large global teams with process ownership for Global Accounting and created ‘global centers of excellence’, working with customers across the globe. Over the last 10 years, he has worked on several

February 2021

assignments relating to Global Business Services with many Fortune 500/ET 500 corporations like Ranbaxy, ICICI Bank, Aviva, Dr Reddys, Genpact, Centurion Bank, HP, Principal, EXL, Future Group, Volvo Eicher, Brandix, Good Hope, SRF, Allianz, Hewitt and the like. Recognized as a ‘Thought Leader’ in BPM, Ravi is passionate about creating the ‘Global India’ that combines the power of global off shoring and domestic expertise. He set up RvaluE Consulting in 2004 for business services and RvaluE LS for capability consulting and learning services. He is also the Founder Member of Shared Services Forum (SSF). The Forum initiated National Conclave in BPM & Shared Services in 2011 and has spread the power of BPM adoption for Global India. RvaluE has brought out the firstever survey of Indian Organizations on Shared Services in 2012 and first-ever Book on BPM in 2013. Over the years, being recognized as a pioneering leader in Shared Services/BPO/BPM, RvaluE has set up over 10 Shared Services and advised companies on off shoring, captives, outsourcing, sourcing advisory in SSC/BPO. By deploying the ‘SET’ framework -Shape, Execute & Transform, RvaluE Team advises many global and domestic corporates to strategize, set up and expand SSC & BPO Operations, transitioning thousands of FTE work across globe in varied domains like BFSI, Pharma, Manufacturing, Apparel, Retail, Plantations, and multiple functions like Ops, F&A, HR, SCM, IT and Marketing. RvaluE Consulting

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is an Authorized Organization, certified by ITSqc, Carnegie Mellon University, USA to implement eSCM (eSourcing Capability Model), an emerging global standard for the SSC/BPO/KPO/ITO space. Ravi is a speaker at national and international conferences of our Institute and other forums on varied topics relating to business, finance, business processes, shared services, KPO/BPO, leadership development and organizational effectiveness. He contributed a professional development publication for the Institute of Chartered Accountants of India on BPO – A Perspective for the Accounting Profession. He has evolved the Performance Framework - E to the power of 4(E4) - Energy, Engagement, Execution and Excellence. He is a Master Trainer for many other global programs, and brings extensive expertise in business functions/ processes and SSC/BPO to enable team performance and organizational results. Ravi believes in partnerships with a collaborative approach and brings unique value to business growth and capability development through his global exposure, strategic leadership, direct operational experience in business services and successful execution / change enabling leadership skills.

February2021

The Entrepreneurial mindset of Successful Consultants “Our mindsets are the mental lenses we use to view the world. They shape and drive our ability to think, learn, and behave in the most effective ways. As such, they are foundational to our life success, work success, and leadership success. Thus, if we can improve our mindsets, we can improve our life, work, and leadership.” The first is mindset. Consultants that want to be successful – they want more clients, a higher income and more freedom – can only achieve this once they have chosen the mindset of success. The mindset of success occurs when you decide to stop waiting for everything to line up perfectly before taking action. Decisions that you may have put off for one reason or another before, start being made on the spot. The mindset of success is when you understand that being uncomfortable is how you challenge yourself. The most successful consultants I’ve worked with and coached are those that know they must push themselves to step out of their comfort zones because staying where they are and keeping the status quo means they’ll continue to see the same results they always have. The second critical factor in becoming successful is having the right model. Too often I hear consultants say “When I have more clients I’ll invest in my business” or “When I get more money, I’ll take a holiday.”

sudden something will magically change that will deliver the result they want. If you’ve been trying to get more clients or achieve anything in life for a while and haven’t been seeing the results you want – doing more of what you’ve been doing isn’t going to give you better results. In fact, it means you’ll just end up working harder to see the same results you always have seen. The most successful consultants understand that the model they know, the strategies, approaches, and structures they’ve used have gotten them to where they are right now. But they won’t get them to the next level. In order to reach that higher level of success (regardless of what success is for you) requires a different model. The consultant running a $80,000 year consulting practice knows how to do that successfully. But if they want to reach $150k or $200k a year that won’t happen with the model they are currently using. Because if it could, if it was simply applying what they already know, they would have seen those results already. This is why the most successful people in all areas of life, whether athletes, singers, CEOs and consultants all have trainers, coaches and mentors who they learn the next level model from. The fastest way to go from where you are to where you want to get to is to shift your mindset and grab a hold of, study, and apply the right model to get you there.

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February 2021

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February2021

Providing Tailor-Made Solutions & Innovation in Consulting Paradigm

ast changing consumer habits and the influence of social media in purchasing decision make it imperative for the brand owners to regularly review their branding strategies and understand where, when and how to spend their valuable and increasingly limited resources. A branding solution designed without understanding the needs of the consumer can easily go helter-skelter. Independent market research reports are helpful but, often, organizations need expert help in conceiving a right strategy to figure out what works for their brand. Weighing challenges and opportunities in brand management and consultancy, Rohan Bhatt, Founder and Chief Consultant, conceived SQuare Consulting and Management Services in 2007. His sole idea behind founding the company was to alleviate businesses from issues they face while establishing their brands and solve problems in a more organized and standardized way. Broadly, SQuare provides consultancy services to companies operating in hospitality industry, franchise businesses and supports branding and marketing campaigns for many others. The hospitality consulting division at SQuare constantly strives to raise the standards of its services such as concept development and 36 inory

execution, which are based on market research and economic feasibility study by the company. For brand franchises, SQuare strives to build an efficient and selfsustaining ecosystem. In addition, SQuare consulting ascertains that the right kind of communication channels are established and brand identity is built in line with the brand promotion strategies of the company. Square’s Brand consulting division is exclusively focused on developing strategies and execution plans with most efficient and costeffective approaches. Yash Bhatt, Co-founder and Head for PR & CR, adds, “We believe in developing businesses as a system and as a brand at the same time.” During its burgeoning years, SQuare focused on Project Consulting Services. But, gradually over the year’s Company’s business model has been re-shaped to deliver multitude of services. Today, the company is counted among key players in the hospitality, franchising, and marketing sectors. Although SQuare stumbled during its initial years due to its lack of expertise and inefficient business model, soon, with hard work, determination and right set of business strategies, SQuare turned things around to emerge as a profitable enterprise. Abiding

by its guiding ideologies, SQuare consulting has established itself as a pioneer in the business consulting and advisory services industry. The business verticals it caters to are considered exclusive and quite demanding in terms of deliverables and execution challenges. SQuare works for clients across business verticals and industries. Its first consulting contract with MPropertyVenture changed the dynamics of the company’s business directions. And, today it has countless clients. Rohan adds, “Our out-of-the-box thinking and determination to keep clients in the most comfortable position helps them run their business better.” Going forward, the company envisions becoming one stop shop for branding solutions for hospitality and franchising industry. Additionally, it plans on capability expansion by hiring more versatile experts in the domain. It also plans to further deepen its offerings in existing sections. Creating a longlasting business model which consistently helps businesses and creating more jobs for freelancers and professionals are the other areas the company wants to explore. With its outbound services and dedication towards client’s success, SQuare has achieved immense appreciation, which has helped them in creating a brand for itself February 2021

Rohan-Bhatt-CEO

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February2021