Wiadomosci 42 wer ang

TA BLE O F CO NT EN TS

Dear Readers, A WOR D F RO M TH E BOARD CUR R E N T E V E N TS

2 3-13

NE W I T E M S

14-24

TO P I C O F T H E N U M BE R

25-31

G A R AG E

32-41

S U P P L I E R S AN D PRODU C TS

42-76

SPORT

77

MOTO PAS S I O N

79

TAKE I T E ASY

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Supplements: Garage Equipment Supplement – March 2012 Technical supplement – Car air-conditioning Dayco Comma

Magazine WIADOMOŚCI Inter Cars SA Address: Inter Cars SA ul. Gdańska 15, 05-152 Czosnów tel.: 22 71 41 420, 22 71 41 425, 22 71 41 446 www.intercars.com.pl Editor-in-chief: Joanna Król Editing team: A. Fiedorczuk, M. Zmysłowska Cooperating editors: P. Bok, T. Borek, M. Bobrowski, M. Ciesielska, Z. Dzido, A. Dziuba, W. Jagodziński, R. Jaskułka, D. Kochański, S. Koniec, M. Koźbiał, A. Lewandowski, K. Mędrkiewicz, K. Nowak, Mec. Wojciech Olewniczak, D. Panek, I. Sar, A. Schmidt, T. Sondij, S. Szafrańska, M. Szarpak.

Design: Pogotowie Graficzne Montage: Studio Yelow Robak Wojciech Correction: Karolina Kuczyńska Cover: Studio Yelow Robak Wojciech Printing: Elanders Polska Translation: FCE Training Centre; fce_tc@o2.pl Marketing office: J. Król, tel. 22 71 41 420, e-mail: Joanna.Krol@intercars.eu Maria Zmysłowska, tel. 22 71 41 446, email: Maria.Zmyslowska@intercars.eu Subscribtion and suggestioins: wiadomosci@intercars.eu Cover: Photo Ford Polska.

The photo of Ford Fiesta presented on the cover can differ from the real main prize.

The year 2012 will bring us some changes in issues. From now on we will meet more often printing WIadomości Inter Cars. Thanks to this you will be more up to date with all the latest news from the industry and automotive market and with the latest Inter Cars offer. New year will also bring some fresh ideas. One of them is the e-issue of the magazine. E-issues are electronic equivalents of traditional printed magazine, but enriched with multimedia contents(videos, animations), with active links (hyperlinks) to particular web pages. Such innovation is offered to those who prefer to look through the press on the screen of their computers. More traditional Customers will still be offered the paper issue, with new parts and contents.

Taking care of further dynamic development of our cooperation and good communication with our readers we have launched two new columns with financial and law advices. We are also enlarging the “Garage” part of our magazine, with technical advices, mostly filling it with more information regarding the truck market. Seasonal topics will be touched in „the topic of the number” and in our technical supplements. New authors will be presented, e.g. Rafał Kosiński, Practical Skills Academy Expert, with which we are cooperating regarding practical trainings. Sport fans will find something for themselves as well, e.g. reports from spectacular sporting events or exclusive rewards, such as softshell jackets, MP5 players and the most modern tablets and coffee machines. Two contests are also very interesting for motorization fans, “Hawk eye” and “Take it easy” are concerning the history of Polish automotive industry.

I would also like to invite you to take part in our most recent promotion called Garage Maters’ Gala (GMG), where you can win 12 Ford Fiesta vehicles! You will find all the relevant information regarding the whole event in the article, and readers using e-issue will also be able to get to the event webpage using active hyperlinks.

I send you my best regards and wish you all a pleasant reading, Joanna Król

– is the electronic form of paper magazine. Visit us at www.intercars.com.pl/wiadomosci

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A WOR D FROM TH E BOARD

Taking your opportunity Krzysztof Oleksowicz I n t e r C a r s SA F o u n d e r, M e m b e r o f t h e B o a r d

to perform periodic checks of their cars not in OE garages, but in independent ones. According to Alfred Franke, the President of Automotive Spare Parts Distributors Association, 20-30% of new cars owners can now be using the independent garages to perform periodic checks. And 4-5 years ago the number of drivers servicing their cars within guarantee period in independent garages was almost equal zero. The reason for new cars owners for passing from OE garages to independent garages is not only advantage of lower prices, according to Tadeusz Kuncy, GIPA Poland Director, but also bad coverage of OE servicing chain. We mean here mostly makes which market share in registered cars is less than 3 % in our country. They are e.g. Volvo, Mitsubishi and even Citroen or Peugeot. It is a well known fact that the barrier for the driver, which drives the driver away from visiting OE garage is the distance longer than 50 kilometres.

Facing those two extreme information, we need

Dear All! The beginning of the year always brings lots of new hopes and dreams, but also lots of fears. The first are usually concerning some kind of improvement of our life, health or personal or economical situation. Very often they fill us with new energy to take some actions and give us new perspective. But sometimes they also take away reasonable judgement of reality. Fears on one hand scare us with threats that we can meet on our way, taking away the will and power to take up challenges. But on the other hand they help us not to be too optimistic and to rationalize our current undertakings. So each situation, in which we can be, can be a good chance to develop and grow, or totally opposite – to stop and become passive.

The same rules apply to our industrial environment, which is the independent automotive industry of spare parts and services. On one hand we are experiencing the crisis, which is expressed

Inter Cars S.A. is a good partner not only for prosperity times but also for the crisis. That is why cooperation with us is a guarantee of taking advantage of all the opportunities which are offered by not easy industrial environment. to ask ourselves a questions, how to get advantage from such a situation on the market, no matter if we have a negative or positive point of view on it?

Inter Cars S.A., as one of the biggest spare parts distributors for passenger cars and trucks in Europe, is a good partner not only in the prosperity time, but also in the time of crisis. More than 20 years of our history proves that we are a stable and loyal partner for our Customers. The

by a decreased number of vehicles on the roads. Because of constantly growing fuel prices, quotation from ING Bank Śląski webpage, 58% of drivers going by private cars stated that within the last 12 months they limited the number of kilometres covered in their cars. Every twentieth (5%) moved to public transport.

On the other hand Gazeta Prawna Daily Paper on their webpage gives information about still growing number of new cars’ owners, who decide

Did you limit the kilometres covered in your car within the last 12 months, or resigned completely from using your car?

hard to say/I have no car - 12%

no, my company pays for my fuel - 4% yes, I drive less often because of increasing fuel prices - 49%

no, as long as I can afford it, I will drive my car - 30%

Source: ING Bank Śląski, n=50 710

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yes, I moved to public transport, in order not to get stuck in traffic jams - 5%

mission from the very beginning of Inter Cars S.A. was constant improvement of Customer service level, by assuring the best availability and biggest variety of the offer, together with minimizing the time of delivering the goods to garages. Moreover our company looks after the process of constant enlargement of investment offer, in the area of Garage Equipment, and also trainings and technical support for Customers, called Technical HelpDesk. It would be impossible to prepare such a wide offer without close cooperation with spare parts manufacturers of Premium brands. Those manufacturers set the most modern trends in automotive industry development, because they are responsible for more and more complicated orders from car manufacturers. Thanks to cooperation with those manufacturers, we as Inter Cars S.A. have quick access to knowledge regarding the construction of most modern cars. That is why cooperation with us is a guarantee of taking advantage of all the opportunities which are offered by not easy industrial environment.

Besides all actions directly connected with independent automotive spare parts and services market, Inter Cars S.A. also supports initiatives for all companies from our industry, taken by Automotive Spare Parts Distributors and Manufacturers Association SDCM. As an example of efficiency of actions taken by SDCM I would like to quote information given above from Gazeta Prawna Daily Paper. We can see clearly that all the years of educating the drivers were not in vain. It is only a pity that not all distributors and manufacturers want to support solutions which are favourable for all participants of automotive market.

That is why I strongly recommend regular visits to SDCM website at www.sdcm.pl, where you will be able to find current list of companies, which care for development and well being of garages in Poland.

C UR R ENT E V EN TS

Joanna Król

Inter Cars gives

away cars!

Winners of last years’ Garage Masters’ Gala, Mikołajki 2011 r. The winner left the Gala in their new Skoda cars.

Garage Masters’ Gala is a recurrent event organized for Customers of Inter Cars S.A. Company.

Just like EXPO of Spare Parts, Tools and Garage Equipment, this event is now also a fixed part of annual schedule of events organized by the Company.

The idea of these meetings is to honour the best Customers of Inter Cars S.A., presenting the most modern solutions offered by the industry and also delivering positive emotions and experiences. But the most important and priceless seems to be common bonding event and possibility of meeting together with professionals from the industry.

Not without a reason Garage Masters’ Gala is called “GALA”. All the best Customers of Inter Cars S.A. together with their partners, sponsors of the event, VIP club members and chain garages take part in the event. This elite group of people will meet in the middle of June in Gołębiewski Hotel in Karpacz. Customers, who already took part in the event in previous years know, that this is a meeting of industry professionals – people who are engaged with whole their hearts in development and improvement of automotive industry. They know that it is worth participating in the event.

HOW CAN I PARTICIPATE IN THE GALA? In order to be in Karpacz you need to work hard for several months. The promotion started on the 1st February, and will be finished on 15th May 2012. - during this period you need to generate the highest turnover on product lines made by competition sponsors. The most important, strategic partners of the promotion are CASTROL, BOSCH and RUVILLE Companies.

Choosing their products and recommending them to your Customers you are rewarded with points – the more the better.

ON THE WAY TO GALA Because the promotion lasts almost for 4 months, Inter Cars decided to reward the best Customers in so called monthly periods. What does it mean? This means that within Garage Masters’ Gala there is an additional promotion which refers to particular suppliers. Within the promotion there will be three special campaigns, on the following dates: 15.02 – 15.03, 16.03 – 15.04, 16.04 – 15.05.

Of course each Customer, who owns a garage

IN A NUTSHELL Promotion:

1 Feb. – 15 May 2012 Finale:

15-17 June 2012 Karpacz, Gołębiewski Hotel

The Customers take part in three cate

gories:

Garage, garage – shop, truck market The main prize:

12 Fords Fiesta Trend 1,25 Duratec Monthly prizes:

Laptops, smartphones, vouchers On the way to Gala are special campaig ns=, thanks to which you are able to get fantastic prizes even within the promotion period. or garage – shop on Passenger Cars Market or a garage, garage – shop or transport company on Truck Market, can take part in special promotion. Only export Customers are excluded from the promotion. Purchasing goods from product range of particular manufacturers selected for the Gala, you will be rewarded with modern and practical prizes, useful not only in everyday life, but also in your business life. There are hundreds of laptops, smartphones and purchase vouchers within your reach. Prizes will be rewarded just after each special promotion is finished.

Strategic sponsors:

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www.GMW.intercars.com.pl

Here you will find answers for FAQs.

For your convenience we have prepared a webpage meant particularly for this promotion, information posters and leaflets available in all IC Branches. Every two weeks we are sending you a special “Gala” newsletter with the most recent information regarding the event.

You can also use hotline 801 80 20 20 where our consultants will serve you with all the necessary information regarding the promotion.

All this activities are supposed to make communication between Inter Cars S.A. and garages easier and more efficient. We would also like you to check the number of points you have gained and your place in rankings, and follow all the latest information regarding the Gala.

In the rules of promotion you can find information about how many points you are able to get depending on the product line.

Here you can find rankings in the following three categories: Truck market (garage, garage-shop, transport companies); passenger cars market (garages) and passenger cars market (garage-shops).

Each Customer can check the distance which is between him and the first prize in the contest.

INVESTMENT IN GARAGE DEVELOPMENT Competition between garages is not the most important. Really everyone in this promotion will be the winner, because he will be using Premium products in his garage. These products stand for quality and safety for the driver. Assembling them you are investing in development of your garage.

Customers become loyal towards you because you offer them reliable and durable spare parts.

Why it is worth to compete till the last moment in Garage Masters’ Gala?

Radosław Grześkowiak Marketing and Advertising Department Director.

The rules of additional Garage Maters’ Gala promotion were constructed in such a way, to make it possible for the biggest number of Customers to be rewarded with the biggest possible number of prizes. This year we decided to focus on replacement cars for garages. Those will be middle class vehicles – Fords Fiesta Trend 1.25 Duratec with air-conditioning. Those garages which within the promotion period get the biggest

Media patronage:

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number of points in their class for purchasing promotional goods will become their owners.

This way we will reward 9 cars – 3 for garages, garage-shops and truck garages. But we have a surprise for you. All participants, who within the promotion period will gather the right number of points, allowing them to participate in Garage Masters’ Gala Finale in Gołębiewski Hotel in Karpacz, will have the chance to get one of 3 additional Ford Fiesta cars sponsored by strategic partners of the campaign, that is BOSCH, CASTROL and RUVILLE. That is why it is worth to participate in the promotion actively till the last moment and to gather points. Thanks to this the fate will have the chance to favour you, and you will have the possibility to become the owner of one of those vehicles, and additionally you will have a chance to participate in all attractions we have prepared especially for you for the Garage Masters’ Gala.

C UR R ENT E V EN TS

What according to you are the advantages of cooperating with independent garages?

This year’s Garage Masters’ Gala will be full of stars.

Especially for Gala guests: Sławomir Kosek

Leszek Radzikowski

Robert Bosch Sp. z o.o., Automotive Aftermarket Marketing Department

National Distributor Sales Manager

The most recent years is a fast development of automotive technology. ABS and ESP systems, more and more modern injection control systems for Diesel and petrol engines, Park Assist systems, Adaptive Cruise Control systems, blind spot monitoring systems, stability control systems in curves, lane control systems, driver’s concentration control system, low speed anti-collision systems, road signs recognition systems, windscreen information displays with night-vision device and many more will in the near future become a standard equipment of each car. So all garages offering only mechanical services will soon become obsolete.

The result of such progress is that less and less repairs can be performed by the user and that less and less part of repair services is the price of spare parts, but the bigger and bigger part is the cost of using diagnostic devices and special technical knowledge of employees.

Bosch Company takes active part in creating new trends in the industry. Because of the fact that they are an important supplier of parts, systems and whole solutions for the first assembly, they are creating them together with car manufacturers. Thanks to this they are able to offer them on aftermarket as well, with suitable quality, just like in OE garages. We are offering garages special diagnostic devices prepared to cooperate with all the systems created by our Company for the first assembly. Those devices are optimized in order to cooperate with the biggest possible range of vehicles and systems, communicate with vehicles correctly and also to be user friendly as much as possible.

Modern servicing garage must meet the expectations of the most demanding Customers. Not only the quality of used parts is important, but also technical knowledge, the right customer care, availability of gaining new Customers and promotion of the garage in the market. The biggest chance of success have those garages which invest in top quality, and those gathered round a strong brand, such as e.g. Castrol. Cooperation with a well known brand is the sign for the Customers that they can trust such a garage and expect good quality products and services in it. Garages cooperating with Castrol Company are offered such added values as trainings, technical support and constant process of supporting independent garages with investment contracts, which are to increase the level of offered services. Being one of official UEFA Euro 2012 ™ sponsors, we have prepared also a great campaign for garages, connected with Euro Championships, where the tickets and other football gadgets are given as rewards.

The garages are offered the access to a vide range of products in order to meet Customers’ needs regarding the most efficient oils.

Garage Masters’ Gala, in which Castrol is one of the strategic sponsors, will be a meeting of the best garages, investing in top quality of services and goods. The winners of the campaign organized by our strategic partner – Inter Cars S.A. will be rewarded with very valuable and attractive prizes, sponsored also by Castrol Company. We wish all participants of the contest good luck and great fun during the Gala in Karpacz.

Marcin Kondraciuk Egon von Ruville, Key Account Manager for Eastern Europe

Having reliable and trustworthy business partners and suppliers is nowhere so important as in repair business. RUVILLE Company from Hamburg offers a wide variety of repair kits adapted to customers’ needs internationally. Suitable for garages and also for wholesalers.

The offer is carefully selected and constantly de-

veloped, depending on the conditions on the market. RUVILLE kits are based on competence, innovation and creation of the Company and they deliver effective and professional repair solutions. Their basis is assumption that quality, reliability and value for money are the most important things. And this is how it works for 90 years now! Complete solutions with OE quality save time and money for garages and Customers.

Your trust is crucial for us. Together with our oldest customer in Poland – Inter Cars S.A. Company - we will be trying to put emphasis on this matter during Garage Masters’ Gala in Karpacz, right now we wish you all great fun.

Maciej Maleńczuk Maciej Maleńczuk Extraordinary artist, composer, musician, singer, actor, poet... Which of those will be presented in Karpacz?

You will find out in June.

Neo-Nówka Cabaret N Nó k C b t Polish cabaret composed of students from Wrocław. For almost 12 years they have created several stage and TV programmes. In this period they have received countless rewards at all cabaret festivals. The group does not avoid difficult subjects, but presents them in an easy and subtle way. They are natural and uncompromising.

Special highlight of the evening will be the concert of Perfect, which does not have to be introduced to anyone, because the name says it all. You will hear the most popular hits during the concert! It is going to be a full of fun and music evening.

More information at www.GMW.intercars.com.pl

More information regarding Garage Masters’ Gala and attractions waiting for you to be found in the next issue of IC Wiadomości.

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Advices legal and financial

C U R R E N T E V E N TS

Dear Readers, I am sure that not once and not twice in your business life you have met many doubts regarding financial, accountancy and legal wording. Many times when reading some law act or regulation you are thinking: “All right, but what does this mean for me? What does it mean for my company?” Next you need to browse the problem in different Internet forums, reading lots of comments and opinions. But are they reliable and trustworthy? Taking into consideration your good and developing our cooperation, we have a new proposal for our readers, new column in which we will be presenting all necessary and really interesting for you information.

From now on you can send questions regarding financial, accounting and legal matters, and our experts will try to reply them is the friendliest and easiest way possible.

Difficult subjects please send till 15.04.2012 to below address: wiadomosci@intercars.eu or by post to: Wiadomości IC Inter Cars SA Str. Gdańska 15 05-152 Czosnów Replies to the most interesting or most often repeated questions will be published in this column.

You are more than welcome! First advices in May.

EXTRA LEGAL ADVICES

Customers, besides marketing support and technical support, will also receive from Inter Cars S.A. a free of charge counsellor’s services from layers.

IMPORTANT! THE SERVICE IS DEDICATED ONLY FOR CHAIN CUSTOMERS. BEFORE TAKING A DIFFICULT DECISION CONTACT US. WE WILL PRESENT YOU ALL POSSIBLE SOLUTIONS AND THEIR CONSEQUENCES. IT WILL HELP YOU TAKE THE MOST REASONABLE AND SUITABLE DECISION. YOU CAN CONTACT US BY: SALES REPRESENTATIVE, BRANCH IN YOUR REGION OR BY E-MAIL ADDRESS GIVEN IN SERVICE NEWS NEWSLETTER NO 13/MARCH 2012.

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Comparable quality, price not necessarily Modern cars manufactured nowadays are composed of about 1520 thousand parts. Toyota even gives the number 30 thousand, which includes all, even the smallest parts such as screws!

Most of those elements are not changed in the period of running the car. The rest are easily available from independent aftermarket, that is without the logo of a car manufacturer.

Thanks to such parts the cost of running the car can be much lower.

Car manufacturers order their parts with their own logo, no matter who produces them. Similar (but not always the same) parts are also offered in OE garages – also with car manufacturer’s logo. This is how they create the impression that all those parts are produced in factories belonging to those Companies.

But most of the parts, e.g. electronic elements, lighting, engine parts, suspension, brakes, drive transmission systems, are manufactured by independent companies – specialized manufacturers, having their own research and testing centres and experienced constructors and designers. They are companies such as, Bosch, Brembo, Magneti Marelli, Delphi, Valeo, TRW Automotive and hundreds of other companies in Poland, and thousands of them in Europe. „Those companies deliver a part of their production to car manufacturers for the firs assembly, and a part of it they offer to independent aftermarket via the chain of wholesalers, shops and automotive garages. They are the same elements, with only different packaging, logo and of course price” – explains Alfred Franke, the President of Automotive Spare Parts Distributors and Manufacturers Association.

Independent manufacturers have a very wide offer of parts for many makes and models of cars, e.g. Brembo has about 1,600 references of brake disks and drums, and TRW has over 1,400 different kinds of brake pads, what covers 98% of European fleet of cars. Of course not all those parts are manufactured only and exclusively for car manufacturers and their needs. They are delivered to the market called parts with comparable quality. Their quality is confirmed by their manufacturer or bay the distributor, and they bare legal responsibility, so the quality must be equal the parts which are used for the first assembly by car manufacturers. But their price is very often much lower.

The legal side of this spare parts is regulated

For example: Model: Audi A6 from 2006 Product: Xenon bulbs change Authorized OE garage: 1360 PLN (960 PLN for the bulbs and 400 PLN for the cost of work)!

Independent garage: 370 PLN (270 PLN for the parts and 100 PLN for the cost of work).

by European Commission Directive 461/2010 together with guidelines, known in Poland as GVO. This directive not only classifies the parts, but also describes in what situations and which of those parts can be used in order not to lose the guarantee for the car, if we have it.

Arising from guarantee, free of charge repair in case of a malfunction, can be performed only in authorized OE garage, but periodic check and maintenance services connected with changing running parts can be performed in an independent garage, using original parts (no matter if they are in car manufacturer’s packaging or the packaging of their real manufacturer) or using parts with comparable quality. In case of cars, which are no longer under guarantee, we have a completely free choice.

In European Union there are over 90 Directives regarding homologation and certification of automotive spare parts. This means that parts, which are sold in independent garage, can guarantee the Customers the right level of safety and also environmental protection.

Source: SDCM www.sdcm.pl

80% of parts used for assembling the cars in factories are developed and manufactured by independent parts manufacturers.

20% of parts are manufactured by car companies (mostly construction elements, which are usually not changed).

How old are cars in Poland?

THE AVERAGE AGE OF CARS IN POLAND ACCORING TO RESEARCH COMPANIES: MotoFocus - 11 years EurotaxGlass’s - 12 years

GiPA survey, performed in 2011 shows that the average Samar -11 and 12 years age of passenger car in Poland is equal 11.47 years, and the average age of commercial vehicle with loading capacity Otomoto.pl. – nearly 10 years. up to 3.5 ton is even lower.

HOW DOES IT LOOK COMPARING TO EUROPEAN UNION? THE AVERAGE AGE OF CARS IN EUROPEAN UNION: Germany – 8 years, Sweden – 10 years, Slovakia - 11 years Finland – 11.6 years.

Sebastian Sokal

We are launching a new sports column, where we will be printing the most interesting, the most spectacular information not only from motor sports.

EXPLOSION ON THE TRACK During Daytona 500 rally there has been a spectacular fire eruption.

Juan Pablo Montoya (former F1 driver) slammed into a jet dryer under caution, which was transporting over 200 gallons of jet fuel.

It is unbelievable, but… no-one got seriously hurt in the crash! http://www.sport.pl/moto/1,64997,11247640,Daytona_500__Wielka_kraksa__ wybuch_na_torze__WIDEO_.html

HOŁOWCZYC THIRD IN RALLY IN USA Hołek third in Rally in the 100 Acre Wood (USA)!

Together with Maciej Wisławski, Hołek managet to get the third place driving his Mitsubishi Lancer Evo IX. For the sixth time in his career Ken Block won the rally in his Ford Fiesta HFHV. http://sport.onet.pl/motorowe/rajdy-samochodowe/holowczyc-trzeci-w-rajdzie-w-usa,1,5037928,wiadomosc.html

KNOCKOUT Wladimir Kliczko knocked out in the fourth round Jean-Mark Mormeck during a boxing gala in Dusseldorf, and this way kept his champion belt of heavy weight IBF, WBO, WBA federation. http://www.sport.pl/boks/1,64992,11278982,Boks__Kliczko_znokautowal_Mormecka.html

OLEKSOWICZ IN THE FIRST TEN Kajetan Kajetanowicz won the 8th Lotos Rally!

The second place went to Tomacz Kuchar (Subaru Impreza), and the third for Maciej Rzeźnik (Peugeot 207 s2000). 10th place was taken by Krzysztof Oleksowicz in his Subaru Impreza. http://sport.onet.pl/motorowe/rajdy-samochodowe/8-rajd-lotos-baltic-cup-zwyciestwo-kajetana-kajeta,1,5031565,wiadomosc. html

Legal advices

C UR R ENT E V EN TS

M e c . Wo j c i e c h O l e w n i c z a k

ASO rules, ASO advices, ASO will never betray you?

In this column we will be publishing legal advices regarding automotive industry and garage services. Below example describes the situation of Mr Hare and Mr Wolf, representing independent and OE garage, who met in the court of law in order to settle a dispute, which is so much up-to-date at the moment.

Engineer Hare entered law court building very unwillingly. He did not like the whole administration of justice, layers, their self-righteousness and hardihood. But he had no choice – he was sued. Mr Wolf – his former business partner, today owner of OE garage in the capital city of a voivodeship, was already in the court. “XZX’ Chambers talked him into a case, a spectacular case – as they said. „We will get that Hare, others will stop disturbing you and of course our brand!” – in this place they turned to the representative of a well known brand. „The independent should be repairing bicycles” – giggled in their silky suits the layers of Mr Wolf.

The Court asked who was the author of the slogan „We repair LEPO and VW”, Mr Hare relied according to the truth – „My grandfather created this slogan in the 30s”. „Do you know the procedure XYZ necessary for the right opening of the door of repaired cars made by KARLAR?” - asked one of the silky layers. „I have passed matriculation, I also have an engineer diploma, and thirty years of experience, full equipment of the garage, I know this procedure, but I try to open the door using a door handle” – replied Mr Hare with a little irritation.

Leaving the court of law, Mr Hare wanted to say goodbye to Mr Wolf, send his greetings to his wife. But he did not manage. In his ears he could still hear judge’s words – „The defendant had the full right to hang his advertisements in the form he had done it, and to distribute leaflets showing the logos and using brand names of well known automotive companies – because the advertisement described, precisely and truly, in compliance with the law, his business activities, which was repairing the cars of those well known makes – in a professional way”.

Above publication included law and common sense placement.

The names of people and companies were hanged for above publication.

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C U R R E N T E V E N TS

ShowCar 2012 Rafał Jaskułka

Invest in yourself and your employees – is a slogan which is a motto of the innovative Inter Cars S.A. project – ShowCar. In cities of Poland there will be free of charge technical trainings.

Taking care of comfort of participants and top quality of trainings being performed in our new training truck, which had its premiere during the 11th EXPO of Spare Parts, Tools and Garage Equipment of Inter Cars S.A. The new car is air-conditioned and heated training room, most modern multimedia devices (e.g. first LCD television sets, which just by pushing one button convert standard 2D picture into a 3D one), comfortable chairs and lots of other conveniences. “Together with our business partners we have prepared lots of attractive trainings for the year 2012, so that everyone can find something interesting for him. Trainings will take place nearby Inter Cars S.A. branches in selected cities. “ - emphasises Rafał Jaskułka, Event Department Manager of Inter Cars S.A., responsible for the ShowCar project.

TRAINING SHCEDULE FOR THE COMING MONTHS: Katowice Radom Puławy Pruszków Grudziądz Bielsko-Biała Tychy Legionowo Warszawa, ul. Płowiecka Piekary Śląskie Biała Podlaska

27.02 – 02.03 05.03 – 09.03 12.03 – 16.03 26.03 – 30.03 02.04 – 05.04 16.04 – 20.04 23.04 – 27.04 07.05 – 11.05 14.05 – 18.05 21.05 – 25.05 28.05 – 01.06

To cooperate within the project, Inter Cars S.A. invited the following suppliers: ATE – servicing modern brake systems using ATE tools.

BOSCH – Sensors’ diagnostics and influence on engine work. Malfunction symptoms.

BOSCH – Diagnostics and repairs of modern brake systems.

CONTITECH – Construction, change and regulation of timing elements and belt drive.

DENSO – Product trainings.

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JOHN BEAN – Passenger cars suspension measurement and regulation methods using measuring devices with 3D John Bean.

LAUBER – Assembling remanufactured parts.

RUVILLE – Timing systems, water pumps and bearings.

SNAP-ON - Sensor diagnostics and system elements using Snap-on Diagnostics testers.

There will also be trainings offered by ELRING, FEBI, MAHLE, TEXTAR companies.

In March and October we will be realizing a simultaneous technical training programme with Bosch Company. We will be using the black car for this purpose, the same one which started the ShowCar programme.

• Wrocław, Długołęka, Wrocławska 33b, 05.03 - 09.03 • Kłodzko, 12.03 – 16.03 • Wrocław, Długosza 60, 19.03 – 23.03 • Łódź, Dąbrowskiego, 26.03 – 30.03 • Bielsko-Biała, 01.10 – 05.10 • Kutno, 08.10 – 12.10 • Gorzów Wielkopolski, 15.10 – 19.10 • Szczecin, Zimowa, 22.10 – 26.10 ShowCar are not only trainings, but also exhibition of garage equipment available in Inter Cars S.A. offer. You will be able to see devices made by ATE, Contitech, Sealey, Toptul, Profitool, Hans, Snap-op, Bosch and many other manufacturers, all available in Garage Equipment Department offer. There will be a special promotion prepared for participants of the trainings, for purchasing all goods from Garage Equipment offer.

ShowCar project met a very big interest not only among our Customers, but also among branches and suppliers. We asked participants of the third edition of ShowCar project to give us a short comment regarding their opinion about it.

TRAINING ISSUES IN THE PROGRAMME SHOWCAR BOSCH: • Sensors’ diagnostics and influence on engine work. Malfunction symptoms.

• Diagnostics and repairs of modern brake systems.

• Diagnostics and repairs of Common Rail systems.

• Car diagnostics – diagnostic devices for Common Rail injection systems of EPS type; diagnoscopes FSA series; KTD error code readers; suspension toe in.

„A very good idea, each year we can notice still growing interest and bigger number of participants of trainings within ShowCar project. The car itself presents very well and causes big interest of people passing by the branch, which is also an additional promotion for each branch (getting more retail customers). Trainings on the trailer are something absolutely different that classical trainings inside a room, not each room is air-conditioned, but the trailer always offers ideal temperature for trainings, which is even more important in the summer.

The subjects of the trainings are varied, which means that each customer will be able to find some interesting topic for him.”

Katarzyna Pawlik, Inter Cars Rybnik Group „Each training within the ShowCar project, in which we are participating, is a chance for us to present our products, show new items in the offer, share knowledge regarding the right assembly of running parts on a car. We are also passing information regarding servicing with our devices for servicing and maintenance modern brake systems.

Trainings are also a chance to meet directly with mechanics, garage owners, to get to know the real problems which appear in garages, thanks to which we are able to adapt our offer to the real needs of the market. Our trainings present issues which might appear when servicing modern cars

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ShowCar 2012 in garages. Our Training Department prepares carefully all the materials for trainings, which always meet market and garage needs and expectations.

Mobile meetings with mechanics is a very attractive way of encouraging people to take part in trainings. It is an automotive industry, so the idea of meeting on board of a trailer is a 100% good idea.

It is for sure an attraction for the participants. It allows fast moving, which means that in a short time we are able to visit many places and many customers.”

Marek Warmus, ATE

„The decision about ContiTech participation in ShowCar project was a typical “bang on”. After the first training in Legionowo we knew, that is was the right decision. Inter Cars S.A. creating its ShowCar project took us to a week long event, during which each participant takes part in five training days conducted by leading suppliers. During this time everyone has a chance to get to know the offer, garage programmes, can get technical support. For us the most important is the possibility of contact with industry professionals and together developing our common passions. I do believe, that for many of us work goes together with passion.

ContiTech trainers develop themselves together

with trainings, we are always reacting quickly and responding all the signals coming from the market, that is why each participant is always up-to-date with the most modern news, which are given to us directly from our headquarters in Germany. During trainings we are realizing topics connected with the right parts matching, proper disassembly and assembly of belts in timing systems, reasons of belt malfunctions and ways of preventing them, together with legal aspects connected with spare parts assembly.

Besides information aspect of the trainings, all the participants are given a ContiTech training participation certificated and additionally they can buy a Tüvpol Certificate (TÜV Thüringen branch).

For ContiTech, participating in ShowCar training project is now a fixed element of annual training schedule.”

Jacek Sozański, ContiTech Poland.

C1 contest In previous years Inter Cars S.A. customers were offered a possibility of renting Citroen C1 as a substitute car for their garages.

Those who decided to take advantage of this possibility were invited to take part in interesting activity, of course in motor sport atmosphere. Each of invited Customers, C1 owners, set one driver to take part in a competition. Despite a freezing weather and wet surface, C1s were equipped with standard road tyres, with no spikes. Participants took the competition very seriously and professionally, that is why they started the day with a training of fast and safe driving. Precious and practical advices and tips were given by Piotr Wróblewski - owner of a Rally School. After the theoretical part, participants could use the knowledge in practice, driving the trial rounds. Everybody set behind the wheels of their cars and tried to go through the track as fast as possible.

Additional attraction for the participants was co-drive with Bartek Ostałowski in his Nissan Skyline R34 and co-drive with Krzystof Oleksowicz testing his Subaru Impreza N14. Those of you who do not know it yet, we want to inform that Bartek’s extraordinary skills are that he drives his car in a drift using his feet! At present he has international FIA racing driver licence.

Inter Cars S.A. customers still have an opportunity to organize a replacement car for their garage.

Chain garages cooperating with us will get special leasing or hire purchase conditions: Lancia, Ford Fiesta i Skoda Fabia.

Details available from Inter Cars S.A. sales representatives.

Information regarding leasing contracts, tel.: +48 22 714 14 79 , 714 15 64 Information regarding ordering cars, tel.: +48 22 714 17 34

„Each year the cars become more and more complicated, and this forces garage owners to invest in the right devices and tools allowing them to repair and maintain the cars in a proper way.

Without the right technological equipment, and also necessary technical knowledge of mechanics, servicing such modern cars would just be not possible” – says Radosła Grześkowiak, Marketing and Advertising Director of Inter Cars S.A. „In line with technological advancement of cars and with growth of customers’ wallets, their expectations regarding a garage are also growing.

Today having the right reception and waiting room and other facilities which will be noticed by the Customer is one of the most crucial points.

Modern garage must also have a replacement car for their Customers. Most drivers leaving their car even only for one day, expect that the garage will correctly diagnose the malfunction and repair it, but also that it will offer them a replacement car for the time of repair.

In the past mostly OE garages offered their customers replacement cars, but nowadays more and more independent garages also have replacement cars in their offer. Also expectations regarding the make and model of a replacement cars have gone up. Very few customers will be satisfied with a more than 10 year old car from the lowest market segment. Customer now expects quite new and reliable car with air-conditioning and other systems commonly installed in modern cars. Just the fact of having a replacement car in the offer has a great influence on choosing this particular garage to perform the necessary repairs, as opposed to the one which does not offer such an advantage. This means that the garage gains new loyal customers, satisfied with the service, as a result it becomes more competitive on the market. In other words a replacement car for the customer is the same investment in its development as purchasing modern devices and tools”- convinces R. Grześkowiak.

Finally the best lap time was recorded and the winner were: I place: Kacper Małecki II place: Filip Małecki III place: Tomasz Dębowski

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Maciej Bobrowski,, Katarzyna Mędrkiewicz

Another schools, another HR “Young HR” is a programme created by Inter Cars S.A., which is aimed to cooperate with the schools, by e.g. equipping them with the most modern diagnostic and repair devices for automotive industry. It also delivers the necessary knowledge for educating young HR; it is also a “work trampoline” which helps young people to start their adult lives. The programme supports knowledge contests, and apprentices for the best students.

In January this year we have launched Regional Training Centre in cooperation with Practical Training Centre in Grudziądz. The grand opening was visited by vice president of Grudziądz city – Przemysław Ślusarski, the Chairperson of Education Commission in town council in Grudziądz – Joanna Iwanowsa and PTC Director, together with Inter Cars S.A. representatives. The meeting was also participated by BOSCH and CASTROL representatives – the sponsors of the campaign, and also ITS representative, who bare the patronage of the programme. Also teachers and employees of neighbouring garages were present.

During the event in Grudziądz, invited guests could hear the speech about current situation in Polish vocational schools. They could get to know all the advantages of participating in Young HR programme. On behalf of Grudziądz city, vice president of the city collected tools and devices which will be used at school for HR education.

In February this year Inter Cars S.A. have given another part of diagnostic devices worth 120 thousand PLN to Construction Engineering School in Gorzów Wlkp. It is one of five schools in Poland covered with the programme „Young HR”, and supervising is performed by Inter Cars S.A. Szczecin Group.

The basic thing is to build in garage owners’ minds an opinion that the basis of proper prosperity of a garage is well educated and specialized group of garage employees. In the future, garage owners, thanks to their generosity and openness to new ideas and creating new workplaces for graduates of the schools covered with “Young HR” programme, will get measurable benefits. They will be able to concentrate on core activities and the need of training a mechanic fro the very beginning will not create

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„Thanks to right education the chances of getting into adult work life for young generation are growing. Besides highly skilled educating team, we also need highly sophisticated equipment.

It is especially important within the process of vocational schooling, where theoretical knowledge has to be supported with thorough practical trainings. That is why we came here with several representatives of companies supporting “Young HR” programme, to give you the necessary tools and garage equipment, which are really needed during practical trainings. Thanks to them the students will be able to learn various ways of diagnostic methods and repairing modern cars”– said during the event Robert Kierzek, the President of Inter Cars S.A.

The President of Inter Cars S.A. Robert Kierzek received from the Headmaster and the Students a statue. The official part took part in school hall in the presence of teachers and pupils of automotive profile classes. The event was made more official by the performance of special orchestra conducted by one of school graduates and a show of ballroom dancing. At the end all guests could try great dishes prepared by the employees of the school’s kitchen.

„We realize that vocational education must involve current and dynamic development of automotive market and industry, which are felt in our everyday life” – added Tadeusz Najdora, Headmaster of the school.

additional costs and will also save time. School at Okrzei street forms future constructing and building specialists since 1957, and for automotive industry since 1st September 1973. Till today over 2,000 mechanics and over 1,500 automotive technicians have graduated the school.

The number of graduates shows the potential and new workplaces in automotive industry.

The following people participated in the event: Alina Nowak – vice president of Gorzów City, Maciej Szykuła – vice voivode of Lubuskie Voivodeship, Radosław Wróblewski – official from school inspectorate, Representatives of Town Council of Gorzów Wlkp, representatives of Education Department of Gorzów Wlkp, Włodzimierz Fleischer – the Chairman of Engineer and Technician Mechanics Association, Monika Budnik – the Chairman of Automobilklub in Gorzów, and many other important people.

Inter Cars S.A. Szczecin Group and Headmaster of the School in Gorzów Wlkp. would like to thank all the guests for coming to the grand event and showing approval to „Young HR” initiative.

Strategic partners of “Young HR” programme are:

Partnerami programu są:

CONTACT Coordinator of the project (Inter Cars S.A.) is Maciej Bobrowski, tel. 669 900 761 Coordinator of the project implemented in Gorzów is Katarzyna Mędrkiewicz, tel.: 603 914 715

CONTEST

Read Wiadomości

HAWK EYE

In March issue of WIADOM

OSCI IC you need to

and win prizes …

RESULTS OF THE CONTEST “TAKE IT EASY” FROM IC NEWS 41.

The car presented in the photo was Toyota 2000 GT. The company which first used ed independent suspension of rear wheels and disk brakes on each of the four wheels els was Jaguar in E-type model.

The list of the winners from no 41: (the sponsor of the prize in the contest iss Robert Bosch LTD. Company.)

DVD Set goes to: Kamil Stosio (Dąbrowa Górnicza) Car GPS system goes to: Piotr Gnielczyk (Zabrze) i Halina Baniukiewicz (Sosnowiec).

Home appliance set (kettle and toaster) goes to: Arkadiusz Nadolny (Krzemienie-wo), Tomasz Michałek (Kraków), Krzysztof Potrz (Lewin Brzeski).

DVD films go to: Barbara Szarf (Będzin), Marta Stępień (Dąbrowa Górnicza), Aron Strzelski (Krzemieniewo), Jacek Naskręt (Krzywiń), Michał Rudowski (Dąbrowa Górninicza),Michał Gwiazda (Olsztyn).

find the answer to the follow What is the subject of ing question: tra programme in 2012? inings performed by ContiTech company wit hin the ShowCar a) Methods

of measurin b) Diagnostics and rep g and adjusting elements of timing systems c) Construction, changairs of modern timing systems d) Timing systems – asse and regulation of timing elements and belt dri ve The correct answer needs embling remanufactured products The main prize is MP5 plato be sent till 20.04.2012.

The sponsor of the contes yer and 3 additional consolation prizes: Softs hell 4F jacket. t is IC Premia Plus Loyalt y programme.

Correct answers with all surname, full address witcontact data and address for delivery of the rew be sent by e-mail to wia h post code, telephone number and your size ards (name, for domosci@intercars.eu wit to address: h the subject of the mailthe jacket) must “Hawk eye”, or Redakcja Wiadomośc i IC „Soko Inter Cars SA, ul. Gdańli wzrok ” ska 15, 05-152 Czosnó w Have fun with us!

SOLUTION OF “HAWK EYE” CONTEST FROM 41 IC WIADOMOŚCI The correct answer was to be found on page 27 and it was: Steyr Winners and prizes: MP4 walkman goes to: Ewa Hołdyk (Kodrąb), Gadget sets go to: Marek Lulewicz (Wasilków) i Marcin Ksoń (Zawiercie).

The rewards will be sent by a courier.

CONGRATULATIONS FOR THE WINNERS!!

strong

adventure

VIP club is Inter Cars S.A. project, in order to honour the biggest Customers.

It helps building positive partner and business relations between Inter Cars S.A. Customers and suppliers. Servicing garages and shops with garages can take part in this Elite Club.

Forte adventure in French means a strong adventure, to which we have invited 120 people from VIP Club Gold.

Also suppliers: Lotos, Castrol, Delphi and Valeo participated in this event.

This trip was the last one within the II edition of VIP Club.

Next edit

ion of VIP Club will launched be in July 20 We want 12. to remind you that p ople intere ested in a m embership in VIP Clu b must ge nerate pa cular turn rtiover leve l with Inte S.A. In ne r Cars xt issues o f IC Wiado sci we will mopresent y ou detaile turnover d levels for purchase s.

The last week of February VIP Club Gold members spent on a picturesque, but at the same time very mysterious Fuerteventura Island. It is a Spanish island, in the eastern part of Canary Islands, on the Atlantic Ocean. The participants could go to nearby Lanzarote island to see the “cosmic” scenery of Volcanoes’Way. Whilst in Poland there were minus temperatures, VUP Club Members were sunbathing along volcano seaside of Fuerteventura island and also swam on a luxurious catamaran.

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Another cars

given away!

In July 2011 the promotion “Castrol for EURO 2012” was started, in which you could get Peugeot 107 cars and tickets for matches during EURO 2012.

Inter Cars SA Customers were competing in purchasing Castrol products in three categories. Promotion lasted from July till December 2011 and was supported with monthly additional rewards (tickets for matches during Euro 2012).

The cars were prepared and marked with Inter Cars S.A., Motointegrator.pl and Castrol logos and were officially handed to their new owners on 27th February this year in Kajetany, in Inter Cars S.A. logistic centre. Car keys were passed by Castrol Representative – Katarzyna Warych. Besides the main prize, there were also six monthly rewards

Milena Tybulczuk from Autopia Darek Tybulczuk collects the car keys to Peugeot 107 from Katarzyna Warych – Sales Engineer for Mazovia region (Castrol).

The list of winners, who got Peugeot 107 cars Category Garage

Winners 1. place – CEZARY ZAJĄC, Warszawa, (Cezary Zając) 2. place – AUTOPIA DAREK TYBULCZUK, Konstantynów Łódzki, (Milena Tybulczuk) 3. place – AUTO - PERFEKT MARIAN FORNALIK, Piotrków Trybunalski, (Marian Fornalik)

Shop with a garage

1. place – AUTO-CENTRUM MIKOŁAJ MOŃKA, Zawady, (Mikołaj Mońka) 2. place – RYCAR SP. Z O.O., Białystok, (Paweł Kukiełka)

Shop without a garage

1. place –P.H.U. MATUZ BIS SPÓŁKA JAWNA Z.M. MATUSZCZAK, Kościan, (Patrycja Matuszczak-Żurczak)

Promotion zone!

Małgorzata Koźbiał

WIN customers’ trust

In the most recent issue of our “breakfast paper” – IC Zone, we are presenting the newest promotional offer of Inter Cars S.A. The third issue this year of Passenger IC Zone presents vide range of engine parts for well known makes, such as: Citroen, Dacia, Fiat, Ford, Mercedes, Renault and other. Bimonthly “Heavy Duty Zone” in the latest issue (2/2012) presents a wide range of clearance lights made

by Waś company and special offer of brake pads made by manufacturers such as: Beral, Ferodo, Fomar, Knorr, Lumag, TRW, Textar and Wabco.

Find also our wide range of accessories, cosmetics and goods for looking after your vehicles, together with seasonal new items.

Both “Zones” are in force since 1st Match: - passenger one till 31.03.2012, truck one till 30.04.2012 or till stock lasts.

Thanks to high turnover the Customers could win 50 tickets for matches during Euro 2012! Ticket voucher will be distributed via Sales Representatives. Congratulations for the winner! We wish you all pleasant and safe driving and great emotions during Euro 2012!

Everything

for motorcycles In March a new offer for the coming motorcycle season has been released, meant for service garages and for two wheel fans. On 16 pages of the offer prepared by Garage Equipment Department you will be able to find practically everything what might be necessary to repair motorcycles.

Purch Purchasing hasing i prod products ducts by

by SSACHS ACHS AC HS aand nd d LLEMEM FORDER from Inter Cars SA and filling a form you willl get an original cap with logo of organizer and Polish emblem, generating a particular turnover you have a chance to get football fan sets!

Filtron celebrates 30th anniversary On the occasion of 30th anniversary of WIX FILTRON, you can n get valuable rewards and attractive trips. The company preepared 15 tickets to Majorca and USA! Details of promotion on www.intercars.com.pl

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All papers can be found at www.intercars. com.pl , after clicking on: Trade offer.

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150 branches in Poland!

NEW BRANCHES On 5th March 2012 Inter Motors branch in Katowice started sales ul. Obroki 77, 40-833 Katowice tel: +48 32 605 67 90 On 15th of February a branch in Milanówek stared operating ul. Nowowiejska 2c, 05-822 Milanówek tel: +48 22 432 42 42 e-mail: ic.mil@intercars.eu Opening hours: Mon.-Fri.: 08:00:00 - 18:00, Sat.: 08:00-14:00 On 15th of Feb a branch in Stalowa Wola stared operating ul. Przemysłowa 11, 37-450 Stalowa Wola tel: +48 695 779 490 e-mail: ic.rst@intercars.eu Opening hours: Mon.-Fri.: 08:00:00 - 18:00, Sat.: 08:00-14:00

OPENING OF BRANCH IN WODZISŁAW ŚLĄSKI The branch started operating in 2004, as the third branch in Rybnik Group. After several years, watching dynamic development and increase of development possibilities, the premises were made bigger. Customers could watch decorating works even in July 2011, because ShowCar event took place there, with the whole training cycle. In October 2011 construction works of new Inter Cars S.A. building were finished at 131c Koszycka Street, with total floor area of 620 m2. Because of this there was a special event organized for the Customers of Inter cars S.A. The Customers could discuss their opinions with representatives of Bosch, Delphi, Continental and Valeo companies, and also with representatives of Inter Cars S.A. to a new address ul. Milczańska 48, 61-248 Poznań Other contact details remain the same.

CHANGE OF LOCATION Poznań Moto Branch PMO moved from Dąbrowskiego 181 in Poznań

Gniezno Branch

moved from 6 Fabryczna in Gnieźno to a new address Parkowa 24 , 62-200 Gniezno Other contact details remain the same.

Organizatorzy konkursu:

Choose the Miss of Inter Cars 2012 Iwona Z., 28, Warszawa

Anastazja K., 23, Warszawa

Iwona P., 28, Warszawa

Natalia T., 23, Warszawa

Klaudia L., 22, Elbląg

Barbara K., 18, Warszawa

Inter Cars S.A. together with Hit Fotomodels, Choc-light and Silver Photography organized a new contest All Customers of Inter Cars S.A. are invited to take part in the contest. Voting takes place via www.intercars.com.pl webpage The model who receives the biggest number of votes in the first stage of the contest will win a photo session to IC Wiadomości and will be presented on the cover. The second stage of the contest will take place in May, other in July and August 2012. Have fun with us!

The contest is divided into several stages.

Each of them will select 3 models, who will get the biggest number of votes from internet voting. Those models you will meet during a finale Gala. The finale Gala of Miss Inter Cars Contest will take place during 12th EXPO of Spare Parts, Tools and Garage Equipment (31.08 – 2.09.2012, Warsaw – Bemowo airport), during which the miss and two vice Misses will be chosen.More information about the contest at www.intercars.com.pl and www.silverphotography.pl

Benita B., 23, Ząbki

Monika B., 24, Warszawa

Agata P., 22, Warszawa

Daria S., 19, Legionowo

Magdalena Z., 20, Nowy Kozłów

Karolina D., 21, Konin

Models interested in participating in the contest are asked to fill in the form on www.silverphotography.pl

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