WELCOME NOTE FROM Managing Director Shashank M Co-Founder & CEO Shankar VS Chief Editor Ujal Nair Assistant Editor Medhaj Nair Head of Operations Kevin Harris Head of Production Shank Mendez Head of Research Laura Edwards Head of Media Sales Charles Grey Media Sales Manager Chris Young Advertising contact chris@intlbm.com Content Managers: Daniel Edwards, Sumana Shankar Business Development Paul Cooper, Alisha Taylor, Jane Sanders, James Smith, Jason Graphic Designer R Ravi Kumar Account Manager Agnes Wong Offies:
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EDITOR Positive First Quarter brings hope for positivity in 2022 Geopolitical tensions are brimming to the core in various parts of the globe. Some of these tensions stem from the border disputes, some from their respective allegiances. The internal turmoil in some of the countries are mushrooming as part of an after-effect of the two-year pandemic. Most economies have reported signs of a turnaround in the first quarter of 2022.
As part of remedial measures, the central banks are taking stringent measures to bring back the growth rate and control the inflation rates. The recent announcements from governments across the globe indicate weak fiscal support leading to slower productivity, lower employment growth and higher inflation levels. In this April 2022 issue, we observe that the consumers’ sentiments are set to go lower as we approach the end of the year largely due to tighter monetary policies and high inflation levels pinching into the common man’s savings. In this issue, you will find a summary of a study by Market Xcel that explores consumer sentiments in this post-pandemic era. There is also an interesting study as to why Gen Z is not so keen to opt for a traditional bank account. The same study also gives us an interesting peek into spending habits and the latest trends in the digital payment ecosystem. After the pandemic, it was destined for the healthcare industry to see some paradigm shift, not just in the core pharmaceuticals but also in the medical equipment sector. This issue also covers some interesting studies on the new disruptions to be expected in therapeutic solutions and the 3D Scanning market. With heavy sanctions being levied on Russia for its infiltration of Ukraine, most of the commodities have flared up across global indices. The first quarter of 2022 opened with a bright future but analysts are already calculating the level of erosion by the end of the year.
Ujal Nair Chief Editor Be sure to check out our website at
www.intlbm.com
Connect with us on Twitter: @interna11168480 and Facebook:@intlbm Instagram: @intlbm.
Cover Story AsiaPay: Best in Business for Simplifying Payments
26 Joseph Chan
Founder & CEO | AsiaPay
Content 62% of Gen Z’s don’t have any bank account at all 06
April Showers and Powers at the Towers 10
Mastercard Network International NBS Bank Plc partners for surging DPA in Malawi 24
Women Viewed Happier compared to Men who are Angrier - UOE Study 36
Business Sales & Marketing: Best Tactics For 2022
Digital Therapeutics Changing the Future of Care
14
40
Increase Your Sales With these 7 Strategies
Hyundai Motor Group Aramco, Kaust join forces for clean mobility evelopment
18
45
Banking
62% of Gen Z’s don’t have any bank account at all - Thunes Survey To achieve growth and success past 2030, business-
media where Gen Z spend their money but increas-
es must start to understand the living, shopping,
ingly where they are making it too, with a growing
and financial habits of Gen Z or Zoomers (consum-
range of content monetisation options offered by
ers aged between 16 and 24) now – and accept that
TikTok, YouTube, Patreon, Clubhouse, and Twitch.
they are very different from previous generations. This demographic, who never knew life without the
Mobile Wallets and Money Management: Gen Z
internet and smartphones, currently represents the
has little enthusiasm for traditional financial prod-
largest population group on earth. Members of this
ucts – be it bank accounts or credit cards. 62% of
age group account for almost 2.5 billion people, sur-
Gen Z’s don’t have any bank account at all. Mobile
passing Millennials in 2019.
wallets are however growing rapidly and in some emerging markets, almost 50% of Zoomers now
To shed some light on Zoomers, the global pay-
use this type of account.
ments platform Thunes conducted a world-wide study into their shopping, social, and payment pref-
Shopping: Zoomers spend a slightly larger propor-
erences. They interviewed 6,500 people between the
tion (19%) of their money online shopping than they
ages of 16 and 24 from 13 developed and emerging
do on socialising, eating out, and entertainment –
countries around the world.
this is the case in developed and emerging markets. Cash Is Down, But Not Out: About a quarter of
Thunes’ Gen Z: The Future of Spending survey:
Zoomers in western markets almost never use
some highlights
cash. Physical currency remains important in offline spend in emerging markets, but its influence is in
Social Media: Gen Z is influenced by social media
decline. This is not surprising given the choice and
more than any other generation. 8 out of 10 said they
accessibility of digital tools.
use social media on multiple occasions throughout
06
the day. Three-quarters of Zoomers also check in
Focus on Brand and UX: One of the most impor-
multiple times each day in emerging markets, with
tant drivers for Zoomers considering purchase and
two-thirds stating that they have purchased prod-
payment methods is brand trust – it became the #1
ucts they first discovered online. Not only is social
factor for choosing a primary payment method in
Banking
07
Banking
7 countries. This is the case in
Another important aspect of
providers, and consumer brands
Western and emerging markets.
their lives that we wanted to ex-
looking to capitalise on Zoomers
User experience was identified as
plore is their relationships with
and their online spending hab-
the second most popular factor,
money and their affection for
its must consider all the factors
which, in an online world, affects
mobile-driven payment methods.
above. Gen Z will be influenced
loyalty too.
As a company that embraces the
first, not by price or even range
diversity of Payments and builds
or scarcity, but by their social cir-
Thunes CEO Peter De Calu-
the next-generation Payments in-
cles, brand engagement online,
we said: “To many, Gen Z is a
frastructure for the world, we will
and trendy, convenient, trustwor-
misunderstood and overlooked
use these insights to shape our
thy payment options.
generation. This is a generation
Payment capabilities and solu-
to which “dial-up” and “desktop”
tions for the large group of the In-
Peter De Caluwe said: “Failure to
are meaningless words and who
ternet businesses that we serve,”
recognise the imminent influence
don’t just think “mobile-first”, but
he added.
of the digitally native Zoomer could result in a once perfectly
live and breathe in apps, social media, digital platforms and soon
Mobile wallets are gaining trac-
shoppable brand witnessing slip-
– the metaverse. We should start
tion, particularly in emerging
ping sales.”
to take this generation serious-
markets where bank accounts
ly as the revenues and strategic
have been historically difficult to
plans of many businesses – es-
access and financial exclusion
pecially those that are relying on
is widespread. Mobile providers
fast growth – are dependent on
have led a digital payments revo-
them”.
lution in Asia, while in Africa, the major telecoms providers have
“We knew that social media
offered similar digital payments
would be a key part of a Zoom-
solutions.
er’s daily life, but what our survey
08
helped to reveal is the extent to
As the world moves online, so-
which they are driving spend-
cial media, content and enter-
ing activity in this demographic.
tainment
platforms,
payment
Blog received over mail
09
Business
Recently, the US levied sanctions on Russia’s tech
with the economy returning to normal levels. On the
companies, and increased geopolitical tensions af-
other hand, the US continues to face labor shortag-
fected investor risk appetite, sending the US dollar
es, putting several sectors of the economy under
index higher. All major US indices recorded losses
significant pressure.
on the last day of March ahead of the all-important NFP report. The US Labor Department is scheduled to release its jobs report for March shortly after recording a spike in payrolls in February. With the Fed set to raise interest rates again, the upcoming jobs report is expected to offer some insight into the extent of the hike. Analysts expect the US to report another strong rise in jobs and an easing of the unemployment rate in March. Non-farm payrolls are projected to rise by 490,000, following 678,000 job additions in the previous month. With this, the US would have recovered more than 90% of the jobs lost during the pandemic. The unemployment rate is expected to ease to 3.7%, from the previous reading of 3.8%. The US labor market has recovered significantly from the worst days of the pandemic when the country recorded more than 20 million job losses. Monthly job additions have risen sharply, averaging more than half a million over the past 12 months, versus the monthly average of 164,000 in 2019. Although the high job additions point to an economic recovery being underway, it also serves as a reminder that the strong growth is likely to ease soon
10
Business
The country created 11.3 million jobs during February, but merely 6.7 million of those were filled. The US also recorded weekly jobless claims at around 202,000, slightly higher than the consensus estimates, but in line with the pre-covid levels. The labor force participation rate came in at 62.3% for February, below the pre-pandemic figure of 63.4%. Wages rose slightly last month, and continue to lag inflation, with the latest CPI data showing inflation surging to a 40-year high in February. Markets will monitor updates from the Federal Reserve after the release of the jobs report, as this is expected to impact the central bank’s rate decision. Now for the meaty analysis. As the Fed begins to raise interest rates to slow down inflation, expressing confidence that it can achieve a “soft landing” for the economy. Investors appear to be buying it for now. While bond markets are sending mixed signals, equities have continued to rise since the Fed raised rates by 25 basis points in mid-March. Major U.S. stock indices are back to roughly where they were in early February, erasing recent losses around the Russia-Ukraine conflict. Importantly, the nature of the rally has shifted, as “short-covering,” a technical move that typically leads to sharp gains, has given way to something more fundamental: growing investor risk appetite, as told by the options market. These developments indicate markets may be counting on a “Goldilocks” scenario, where policymakers tame inflation with limited damage to economic growth and keep long-term rates low by historical standards. Such market confidence could possibly be well overrated due to the following three reasons;
11
Business • Stocks may be appearing overvalued – Earnings yields are low and price/earnings ratios are high
Stanley economics team now projects rate hikes of 50 basis points in both May and June.
relative to historical trends when considering prior periods of higher-than-expected inflation. Spe-
All in all, instead of a policy cycle that is short and
cifically, over the past 70 years or so, when the
sweet and which continues to buoy passive indi-
Consumer Price Index ran between 6% and 8%,
ces, I see a roller coaster or a bumpier path, where
S&P 500 price/earnings ratios averaged about
policymakers are at least forced to acknowledge
12. Today, that multiple is about 20. By another
the degree of difficulty in executing the soft landing
measure, the return premium that equity inves-
some optimistic investors are expecting. Investors
tors get for taking on risk appears low today,
should consider using rallies to take profits in pas-
despite a litany of new and increasing risks in-
sive indices and re-invest assets towards active
cluding a maturing business cycle and ongoing
management, looking to build a balanced portfolio
geopolitical strife.
with growth companies at reasonable prices. Also consider Treasuries, which I believe are now trading
• Markets may not be effectively pricing in the im-
closer to near-term fair value.
pact of the Fed’s balance-sheet reduction and liquidity withdrawal – The Fed has yet to announce
Close at home, Crude oil sees wild swings led by
details of such plans, and already US financial
geopolitics and the new Covid-19 outbreak. Crude
conditions have begun to tighten and are back to
oil prices witnessed record high volatility during the
pre-COVID levels. Consensus expectations say
last few weeks mainly led by the Russia/Ukraine war
the Fed will drain at least $560 billion over the
that was exacerbated by increasing Covid-19 cases
rest of 2022, an action that would be equivalent
in China. Intraday Brent crude oil prices reached as
to another quarter-percentage-point rate hike. As
high as USD 139/b after the US and several other
we have commented before, the Fed has limited
countries in Europe announced banning the import
experience with these operations, and execution
of Russian crude and natural gas by the end of this
risk is high. Remember the Fed quickly aborted
year, while many other countries lowered the pur-
its 2018 balance sheet run-off when markets re-
chase from Russia. The EU is also said to be work-
sponded with heightened volatility.
ing on a strategy to reduce the dependence on Russian natural gas by 80% by the end of the year.
• Market perceptions of the Fed’s resolve may be off – Investors seem to be looking for the “Fed
The restraint observed by OPEC+ in terms of adding
put,” when policymakers limit market declines by
barrels also supported the surge in crude oil prices.
easing monetary conditions. This hope may be
On the other hand, the crude price quickly receded
misplaced, given the Fed’s recent hawkish rhet-
to the USD 100/b mark on 15-Mar-2022 after de-
oric, with governors acknowledging a need to
mand growth expectations were seriously affected
move more aggressively on tightening, including
with China announcing lockdowns in some of the
the possibility of half-point rate hikes, as opposed
key global supply chain hubs this week after new
to the typical quarter-point ones. It’s possible that
Covid-19 cases reached a two-year high level. In ad-
some of this positioning may be politically driv-
dition, news of advancing cease-fire talks between
en, but there is growing potential that the cen-
Russia and Ukraine also led to the price decline.
tral bank will need to prioritize taming inflation over backstopping markets. In fact, the Morgan 12
The bulk of the earlier gain in oil prices came from
Business the supply side with the key question of replacing Russian oil with other suppliers. However, with an already tight oil market even before the war, the shortfall is expected to worsen in the near term. OPEC+ said it will stick to its policy of increasing output by 0.4 mb/d next month while some producers in the group face production issues offsetting the overall increase. OPEC monthly production increased by 380 tb/d during February-2022 to reach 28.6 mb/d, according to Bloomberg, the highest since April-2020. Crude production is also ramping up in US and Canada, while also tapping strategic reserve, albeit on a marginal scale, to counter the short-term undersupply issue. Moreover, talks with Iran on the nuclear deal, which would also ease restrictions on Iran’s oil exports, were suspended due to Russian demand for an exception to trade with Iran. Meanwhile, in order to overcome the issue of banning of imports from Russia that led to a record discount on Russian crude, producers in the country are offering flexible financing terms to attract buyers. The country is also offering to sell crude in exchange for local currency, as seen in the case of the Chinese Yuan as well as Indian INR. It was reported that India is considering Russian oil at discounted prices and through a Rupee/Rubble mechanism to continue broader bilateral trade between the two countries. On the demand side, the stronger-than-expected growth in the Chinese economy during the first two months of 2022 supported sentiments in the market that was partially offset by the new covid restriction with almost 45 million people in lockdown. The country reported a 7.5% increase in industrial output during the first two months of the year while retail sales and investments increased by 6.7% and 12.2%, respectively. The blog was received on Mail.
13
Business
14
Business
Every year, the marketplace changes, new technologies emerge, new trends become mainstream, and new tactics are added to every marketer’s toolbox. In B2B marketing, things tend to change even faster. That’s why we’ve put together a list of the top B2B marketing tactics for 2022. These strategies will help you get ahead of the curve and keep your company at the cutting edge of sales and marketing technology.
15
Business
Look for Diversification Opportunities Most marketing budgets these days don’t allow companies to pursue every distribution channel simultaneously. You must carefully select those that are most likely to generate high returns on your investment. Find ways to diversify your strategy by thoroughly researching your target audience. Next, determine niche sub-channels where you can cut through the marketing noise, such as YouTube, social media groups, etc. Diversify your strategy with the confidence that the payoff will prove to be worthwhile.
What Are the Benefits of Organic Growth on TikTok Organic growth is slower than buying followers, but it’s a great TikTok booster strategy for building a successful business account. This means that your followers will come from real people who have discovered your content naturally and decided to follow you based on what they saw there (not because they were paid or incentivized). You’ll also avoid getting blocked by Instagram for spamming other accounts too often (which happens when using bots).
Consider Paid Social Ads Facebook ads are already used by 86% of social marketers, and the platform’s advertising revenue is increasing. Meanwhile, paid advertising options have appeared on Instagram, Pinterest, Twitter, and other platforms. Social media platforms are fine-tuning their algorithms, making it clear to brands that they need paid promotion in order to be seen. If you want to keep or gain traction through your social strategy, you must embrace paid social.
The Best Way to Find Your Next Big Client If you are looking for a professional way to keep up with your future Linkedin leads, try using a tool such as Linked Helper. This marketing automation software is one of the best LinkedIn lead generation tools to help you find your next client, allowing you to get a better position in the market. The more people you connect with, the more opportunities you have to generate leads and make sales. The easiest way to get started is to visit the site and see for yourself.
Concentrate on Your Existing Content Most marketers today understand that they must create large amounts of content to build a traffic base. But unfortunately, they frequently focus on creating new content while ignoring the value of their existing assets. Pro marketing tip: If you want to compete in today’s markets, it’s critical to maximize the use of your current content. You can, for example: • Determine your most popular content and use this information to inform future content creation. • Republish old content with new data, visuals, or perspectives to increase reach. • Repurpose old content as an infographic, video, slide, or deck. You can also make an ebook guide or report from a series of blog posts. 16
Business
Create Brand Advocates When making a purchase decision, people look for recommendations from their peers. Your existing customers are a valuable resource for reaching new audiences and driving conversions. Create campaigns to incentivize your brand advocates to spread your message if you want to make the most of them. For example, you could start an online community or offer rewards for referrals.
Constantly Improve the User Experience Developing a message for your target audience is only the first step toward online marketing success. No matter how good your content is, it will not drive conversions unless accompanied by an excellent website user experience (UX). As a result, make sure you’re constantly testing and optimizing UX to achieve marketing objectives (this includes increasing site speed and navigation).
Strategies for Connecting Online and Offline Virtual and in-person events are increasingly being used by businesses to influence audiences and drive sales, but they are frequently thought of as separate from online marketing initiatives. First, determine what actions you want your audience to take following the event. Then, create a virtual or in-person experience that will support them on their journey.
Emphasize Authenticity Consumers today are well aware that the content produced by businesses is agenda-driven. As a result, they are unlikely to respond positively to sales content, so brands must devise better strategies for establishing genuine relationships with their audiences. Creating live content is a great way to prioritize authenticity in your marketing. Make mistakes and go with the flow — you’ll be surprised at how positively your audience will respond.
Make a Memorable Message There are only so many ways you can use marketing to promote your products and services directly. However, it is sometimes worthwhile to deviate from your main marketing plan to tell stories that make your brand more memorable and likable. The more inventive you are with your storytelling, the more likely you will stand out and improve your brand image.
Final Thoughts A solid marketing strategy necessitates more than simply adjusting your priorities year after year. To stand out from the crowd, you must constantly look for new technologies and opportunities. Keep up with the latest tech and marketing tips to stay on top of the important trends and changes you should be taking advantazge of. Blog by Viktor 17
Business
07 Make It Simple for Your Customers to Buy From You 06
Emphasize Your Unique Value
05
Offer Added Value
04 Focus on Lead Generation 03 Use the Potential of Social Media 02 Use the Potential of Social Media 01 Improve Your Marketing Strategies
18
Business
Whether you are starting a new business, or you are trying to grow an existing one, selling your services or products is the only way for your company to survive and thrive. There are many ways to boost your sales, and to do it you should use any communication channel available to you. You need a clear and valuable proposal and profound knowledge of your ideal client and the market.
19
Business Below is a more detailed explanation of seven key strategies you can implement to increase your sales and have a reliable cash flow.
1
Improve Your Marketing Strategies
Businesses don’t become successful on their own. Marketing is necessary to attract people to your brand and grow your business, and therefore indispensable for gaining sales. Whether you will focus only on digital marketing or you will use some forms of traditional marketing as well, investing in the right agencies can bring you high ROI.
2
Use the Potential of Social Media
The potential of social media for businesses is endless. In recent years, for many businesses Instagram, Facebook, TikTok, LinkedIn, YouTube, and other platforms have become rich sources of new customers or clients. Thanks to these platforms, their popularity, and their features, you can show how valuable your brand is and build meaningful relationships with big audiences. But social media isn’t as easy for businesses. To make your accounts true assets for your company, you have to learn, work, strategize, create content and interact with your audience. Many companies choose to outsource their social media efforts. This will allow you to concentrate on other aspects of your business, and increase your efficiency. Moreover, if you invest in a TikTok agency separately, instead of trying to learn how this relatively new network works, your campaigns will be created by professionals with vast knowledge of the platform and marketing. But even with the older platforms, like Facebook, and even if you are using them regularly in your private life, running a business account is different, and you may be unable to utilize it to its fullest potential.
20
Business
3
Focus on Lead Generation
Depending on the type of business you are running and what you are selling, you can use many different techniques to turn leads into customers, and you can experiment until you find what works best for you. However, to be able to close more sales first you must find a way to attract prospects and turn them into leads. Like with your social media strategy you can outsource lead generation. Some tactics that you can use for lead generation include: • Providing personalized user experience (chatbots, geolocation, etc.); • Optimizing your website (landing pages, eye-catching call to action buttons, etc.); •
Optimizing your social media;
• Creating gated content (e-books, courses, guides, white papers, online tools, etc.); • Providing discounts or coupons; • Sending out newsletters.
4
Make Customer Satisfaction a Priority
With the huge competition across industries, it’s very easy for people to decide to stop buying from businesses that don’t put customers’ interests at the center and don’t provide good customer service. Good customer service, on the other hand, can convert leads into customers, encourage returning customers, build loyalty and establish you as a trustworthy brand in your field. It’s crucial for the success of any business. To keep your customers satisfied, your employees should be trained in customer service. They have to show respect and understanding and be helpful. Nowadays, a huge part of the communication between businesses and consumers happens in the digital world, and omnichannel experience is crucial. Thanks to advances in technology, you can use many different tools dedicated to customer services, and improving customer experiences. You can choose AI-based software and bots, customer relationship management software (CRM), customer experience management tools, customer service software designed for specific businesses, and so on. 21
Business
5
Offer Added Value
More and more businesses offer additional services as an effective tactic to take every sale beyond a simple transaction between them and their customer. Some services that will add value for your customers include free delivery, free trial period, prolonged warranty period, free return, free installation, gifts that will add value to the product they’ve bought, and so on.
6
Emphasize Your Unique Value
Knowing what separates you from your competition you can create your unique selling point. Standing out from your competition is always important when you are trying to increase sales. Your so-called competitive advantage should be emphasized when you promote your products or services to your target audience, in a clear way.
7
Make It Simple for Your Customers to Buy From You
Thanks to all the technology dedicated to online businesses, especially when it comes to eCommerce, consumers expect to be able to make their purchases fast. Everything about the process should be as easy and convenient as possible. Navigating through your official website, finding products or services, clear descriptions, and pricing, are essential for online sales.
22
Business Conclusion The only way your business can work successfully is if you manage to sell your products or services. Without that, there is no profit and your business can’t thrive. More than that, if your sales aren’t constant, it can be virtually impossible to always be able to cover operating expenses and function properly. These tactics should help start growing your sales. Start implementing them and soon you may have more consistent sales. Article by Viktor
23
Finance
24
Finance Mastercard and Network Interna-
multiple layers of security to en-
accelerate the move from cash
tional recently re-affirmed their
sure that the customer’s financial
to digital solutions.”
shared commitment to drive the
data is always secure and private. According to Gabriel Swanepoel,
adoption of digital payments and support emerging markets’ tran-
Governments and NGOs across
Country Manager for Mastercard,
sition to a cashless economy by
Africa are publicly supporting
Southern Africa, people and busi-
announcing a strategic partner-
digital payments and less reli-
ness are increasingly turning to
ship with NBS Bank plc in Malawi.
ance on hard cash to secure the
digital and remote payments, a
As per the trio’s statement and
financial inclusion of more peo-
shift that has been accelerated
industry sources, this will be the
ple. With the growth of the digi-
by the COVID-19 pandemic.
first implementation of an inno-
tal world, millions of people and
vative digital payment’s platform
businesses are gaining access to
“Utilizing the innovative capa-
launched by Mastercard and Net-
financial services and digital pay-
bilities of both Mastercard and
work International last year.
ments on their gadgets.
Network International, we can support NBS Bank in their digital
NBS Bank also claimed to launch
“As a caring bank and in line with
transformation efforts so that
a Mastercard virtual (non-plastic,
NBS Bank’s philosophy of ‘taking
they can provide an enhanced
non-physical) payment solution
banking to the people’, we are ex-
payment experience to their cus-
that will enable its customers
cited to partner with Mastercard
tomers. This in turn will enable
to make a wide range of e-com-
and Network International to of-
more people and businesses
merce payments to merchants
fer our customers enhanced pay-
to benefit from a growing digi-
that accept Mastercard locally
ment capabilities that will enable
tal economy and world beyond
and internationally. For instance,
them to make a wide range of
cash,” stated Swanepoel.
virtual cardholders can pay for
payments all from the devices in
subscription streaming servic-
their pockets,” says Kwanele Ng-
Mastercard and Network Interna-
es, advertising on social media
wenya, CEO of NBS Bank. “This
tional have a long-standing part-
platforms, online shopping as
partnership will also help to ac-
nership, including Mastercard’s
well as travel and bills. It will also
celerate financial inclusion and
strategic investment in Network
allow small business owners
empower the most vulnerable in
International and a shared com-
to purchase from international
society.”
mitment to developing innovative payment solutions that will grow
suppliers. ”Our partnership with Mastercard
electronic transactions across
NBS Bank further reported that
is focused on rapidly growing
the MEA region.
for payment towards the pur-
electronic payment usage across
chases using the virtual payment
our region, and this agreement
solution, NBS Bank clients will
with NBS Bank is a major step to-
receive a 16-digit card number,
wards meeting that goal,” added
security code, and expiry date,
Chris Wood, Regional Managing
which they will use to complete
Director, Processing- Southern
an online purchase much like they
Africa and PALOPS, Network In-
would with a physical card. The
ternational. “We look forward
payment solution also features
to working with NBS Bank to 25
Finance
Joseph Chan Founder & CEO AsiaPay
26
Finance
Joseph Chan Founder & CEO AsiaPay
We are optimistic that Indodana PayLater feature in the AsiaPay system will bring a good impact to the increase in digital transactions at AsiaPay merchants as well as supporting the acceleration of the financial inclusion in Indonesia.
27
Finance
AsiaPay: Best in Business for Simplifying Payments
Joseph Chan Founder & CEO | AsiaPay
28
The Digital Money transactions
mainly attributed to the increas-
kind of business of various sizes
saw a real boost with larger pen-
ing popularity of eCommerce
with the aim for maximizing sales
etration of the internet at the be-
websites, growing internet pen-
revenue and productivity of the
ginning of 2000. From sending
etration, and the pandemic-in-
partner merchants.
bank receipts over telegram to
spired contactless payment solu-
bank transactions carried out in
tions. The COVID-19 pandemic
The fintech company had re-
the palm of our hands, payment
has only bolstered the technolog-
cently announced a partnership
solutions have progressed very
ical possibilities, making it acces-
with BimoPay’s digital payment
rapidly in the past two decades.
sible to merchants and vendors
service platform for providing
The rising popularity of eCom-
of all sizes and customers of all
consumers a seamless, flexible
merce
ages across the region.
installment payment option. It
pushed the development of se-
Founded in 2000, AsiaPay, a Hong
also partnered with Sleekflow to
cure and comfortable payment
Kong-based digital payment solu-
introduce an all-in-one chat solu-
solutions across sectors.
tion and technology vendor, re-
tion to deliver all kinds of financial
cently won the title of ‘Best Pay-
solutions over an online chat ses-
According to a report from Al-
ment Solutions Provider Pan Asia
sion. In order to understand what
lied Market Research, the global
2022’. It offers multi-currency,
the payment solution provider
payment processing solutions
multi-lingual, multi-card, and mul-
has in store for the coming fu-
market was valued at USD 39.57
ti-channeled payment solutions,
ture, we spoke to the founder and
billion in 2020, and is projected to
bundled with their advanced func-
the CEO of AsiaPay, Joseph Chan
reach USD 146.45 billion by 2030,
tionalities including fraud detec-
to get more insights into the pay-
growing at a CAGR of 13.7% from
tion, tokenisation and more. They
ment industry.
2021 to 2030. This growth is
reserve the capacity to serve any
websites
has
further
Finance
Digital
Approach
across
platforms,
across
verification, making it easy to offer local payment
enterprises
methods, securely, anywhere they do business.
Digitization has made globalization a reality even for
Joseph Chan reveals, “We provide cutting-edge
small business owners. Payment technology solu-
products and services, we simplify compliance,
tions have become far more accessible for every-
fraud, and security to our merchants. Our latest Xe-
one. Small and medium enterprises require a com-
cure3D solution is now EMV 3-D Secure 2.0 ready
prehensive, global approach to payment processing
and includes 3DS SDK, 3DS Server (3DSS), Access
compliance that evolves in response to their require-
Control Server (ACS) and Cardholder Management
ments. They require a platform that manages local
System (CMS).”
licensing and regulations to maintain payment compliance and also provides built-in AML, CTF, tokeni-
AsiaPay, along with Indodana, an Asian leader for
zation and encryption, and KYC and KYB identity
the ‘buy now pay later’ platform, have come
29
Finance payment transactions from any
Server (ACS) and Cardholder
web-connected device. AsiaPay
Management System (CMS), is
enables merchants to securely
fully compliant with the security
AsiaPay provides multi-payment
accept the most popular digital
requirements of EMVCo, the card
methods ranging from one-stop
payment methods from credit
networks worldwide and Pay-
comprehensive credit and debit
cards, internet banking, and more
ment Card Industry 3-D Secure
cards, eBanking, QR payments,
on a single platform.
(PCI-3DS). ACS readily supports
Easy
Payment
choices
for
businesses
Visa, MasterCard and UnionPay
and P.O.S. It also comes with a multi-currency payment feature
Its latest Xecure3D solution, a
International. 3DSS has already
that accepts payments from
3D secure solution, is now EMV
supported Visa, MasterCard, Un-
cross-border
Asia-
3-D Secure 2.0 ready. The 3D
ionPay International, American
Pay also runs a multi-channel
solution, including 3DS SDK, 3DS
Express, and soon will cover Dis-
platform that allows convenient
Server (3DSS), Access Control
cover and JCB.
countries.
AsiaPay is popular among its customers for • One-stop payment management (Single platform for multi-card, multi-currency, multi-acquirer processing and settlement controls) • Comprehensive payment coverage (Widest range of credit, debit payment options and acquirers, covering 100+ banks and payment brands) • Multiple Payment Channel Capability • Comprehensive Risk and Anti-Fraud controls (PCIDSS compliant since 2006, with built-in anti-fraud and risk management system) • Robust and Certified Technology (3-D Secure and Digital Wallet Vendor for Visa, Mastercard, American Express, JCB, Discover Global Network and UnionPay in Asia-Pacific) • Reliable and High Availability + 99. 9% • Flexible and Highly Customizable 30
Finance • Extendable and Expandable • Proven Track Record and Solid Industry Expertise • Broadest World-class Enterprise Service in 13 operative offices in Asia-Pacific • Anti-fraud and Security (Anti-fraud/ Customized Payment Page/ Member Payment/ Card Tokenization / VTS) • Processing (AppPay/ PayBooth/ Payment Link/ QR Code/ Recurring Payment/ Batch Payment/ Voucher Payment/ Event Payment/ API/SDK Library) • On-Us Processing (Instalment Payment/ Card Promotion Discount/ Loyalty Point Redemption) • Module (Shopping Cart/ Hotel Reservation System/ Event Enrolment System) • Big Data (Payment Analyzer) • Regional (Multi-Currency Processing /DCC & MCP/ Multi-Lever Report) Demarcating the path of growth Exploring the darker side of the prospect, the digital payment solutions are laced with issues ranging from third-party payment service charges to the unavailability of proper connectivity. No matter how tough the security protocols are, customers are always looming under the anxiety of sharing their transactions and account details with third-party services. Joseph Chan is confident for the safety of his partners and customers with the implementation of several security solutions, including 3-D Secure, Master SecureCode, American Express SafeKey, Verified by Visa, J/Secure Works and more.
The AsiaPay founder is pragmatic towards the rising popularity of mobile wallets, mobile point of sale, contactless payments, Artificial Intelligence and Machine Learning-based security, Biometric authentication, the EMV technology, AI smart speaker payment, and more. Article by Ujal Nair 31
Life Style
32
Life Style
Top Brands have taken Centre stage in the life of
Indian Urban Consumer ‘The New Norm’ has meant that organizations and
personal care brands.
brand marketers have not just grappled with dynamic changes but many sectors have witnessed par-
In the top 10 brands’ ranking, the age-old favorites
adigm shifts in consumer behavior and purchase
have been nudged out by new-age digital brands like
over the last two years and as consumers continue
Airtel, Jio, Google, WhatsApp, Facebook, Amazon,
to struggle to return to pre-pandemic routines.
YouTube, and Netflix. Only two grand old brands made the list – Amul and Colgate. Surprisingly, Am-
Leading Market research and insights firm Market
azon is the only eCommerce brand in the top 10 and
Xcel, today unveiled ‘BrandXcel’, a first of its kind
Amul is the only food brand. Tech-based niche ena-
exhaustive study delving into ‘The New Emerging
blers like Swiggy, Zomato, and Big Basket dominat-
Consumer’, post the pandemic. The study takes a
ed the 11-20 ranks.
unique and refreshing view of consumer behavior by analyzing their brand preferences at different times
BrandXcel also categorizes the top 100 brands
of a routine day and decoding preferences of the ‘Di-
and their impact into 6 distinct segments to depict
gi-gen’, as BrandXcel coins the millennial and Gen Z
population size, providing unique insights to mar-
consumers.
keters, to better understand consumer goals and buying behavior. POPULOUS MEGAPOLIS includes
The study by Market Xcel offers a deep dive into
brands with high impact and high brand population;
product categories and features the top 50 brands
OVERCROWDED MEGAPOLIS features brands with
by Day Parts. The survey ranks the preference for
medium impact and high brand population; CAPA-
personal care brands high in the mornings, food tech
CIOUS MEGAPOLIS lists high impact and medium
and delivery brands at noon and at night, e-com-
brand population; TRANSFORMATIONAL MARKET
merce brands also in the noon, and OTT brands at
includes brands with medium impact and medium
night time.
brand population; EXPAND & ACCELERATE includes brands with medium impact and low brand popula-
Colgate, Lifebuoy, and Closeup have emerged as
tion and RENEW & REFRESH features brands with
the key morning brands. The afternoon timeframe
low impact and low brand population.
is a highly populated one dominated by a mix of digital, mobile, food-tech, internet-related, payment
Speaking about the study, Manish Narang, Found-
gateway, and personal care brands. Nighttime,
er, MarketXcel, stated, “BrandXcel is our continued
though not as highly populated as the afternoon,
effort to stay on top of the game when it comes
also includes internet-related, mobile, shopping, and
to analyzing consumer behavior shifts and brand
33
Life Style impact. While in our two decades
their identity more meaningful
of providing research services,
in such times. An assessment
brands rank high on the list
we have always witnessed the
of brand ranking offers market-
of the ‘Digi-gen’, which are
consumer evolve and grow with
ers an opportunity to reflect on
a combination of a need for
the times, the pandemic in the
changed consumer behavior and
immediacy, intimacy/ person-
last two years had us all witness
its impact in the post-pandemic
alization, and on-demand &
such a paradigm change for the
era. Combined with thought lead-
always on! The most success-
first time and we wanted to be
ership and opinion pieces from a
ful brands are those that have
the first to delve into it and also
few of the country’s best market-
demonstrated an intimate un-
use the opportunity to take a dif-
ing minds, and easy to consume,
derstanding of the Digi Gen.
ferent and refreshed approach
the coffee table book presenta-
to the study. Hence the mapping
tion of the survey and its findings
of brand preference by dayparts.
will ensure Brandxcel is the blue
BrandXcel aims to provide mar-
book for marketers to wade into
keters with few insights into what
the new norm.”
the Indian Urban Consumer is Findings and insights
looking for now. Vishal Oberoi, CEO, of Market Xcel, elaborated on the survey methodology
stated,
“Market
Xcel studies over 1000 brands and looked at the top 100 more closely and derived insights from the study that included over 8750 people from the target Group aged 18-55 years and living in the tp 25 Indian cities including metro, Tier I and Tier II. The survey covered all four regions of the country and we adopted a hybrid approach for data collection that included web-based interviews and in-person CAPI”
rector, MarketXcel, added, “The changing basket of brands that consumers find relevant now offers an opportunity to understand the underlying traits that make 34
the
most
functional
• Brands that have collaborated better with the digital eco-system (e.g., Telcos with OTT, DTH, eComm, & other relevant surrounding Apps) in order to cater to the compelling need of the DigiGen, even if it pos-
• Personal care brands are at
es competition, seem to mean
a peak in the morning, Food
more to consumers. Hence,
tech/delivery brands in the af-
we can see Food tech, OTT,
ternoon and nighttime, E-com-
eCommerce as well as Mo-
merce brands like Big Basket
bile networks, and other such
dominate the afternoon period
brands in the top 50.
and OTT brands dominate the nighttime. • ITC’s Aashirvaad’s association with evening and night indicates a change in the breakfast consumption pattern of Indians as roti/pancake is largely being prepared during the night. • Haldiram’s dominance in the evening and at night show In-
Ashwani Arora, Executive Di-
• Also,
• Byju’s,
Vedantu,
Meesho,
Dailyhunt, 1Mg, Udaan, and Sharechat garnering consumer recall in start-up rankings. • Hygiene, home care and laundry brands like Harpic, Surf Excel, and Godrej products are relevant throughout the day against the conventional belief that they matter only at a certain time.
dia’s preferred snack timing. • When it comes to categories, Food (CPG), Personal Care, Mobile Phones, e-commerce, and Haircare were the Top 5 in the recall.
According to the findings from BrandXcel, the lists of the top brands under different categories are: – Colgate tops personal care, Amul tops Food, Pepsico tops
Life Style Beverages, Clinic Plus tops Haircare, Amazon tops e-commerce, Honda tops automobiles, LIC tops BFSI, Lakme tops cosmetics and Aaj Tak tops Media and Entertainment among others. Market Xcel has captured the market research findings in an exclusive coffee table book format, BrandXcel features expert marketing insights from Rama Bijapurkar, Hitu Chawla, Amit Kumar Shrivastava, P Madhavan, Chitra Narayanan, Karthik Srinivasan, Lloyd Mathias, Achint Setia, Anuja Mishra, Mohan Krishnan, Rajesh Kurup & Jayen Mehta, among others. Press Release received on Mail
35
Life style
36
Life style
Faces and voices are more likely to be
When comparing the size of the effects,
judged as male when they are angry, and
it was found for both faces and voices
as female when they are happy, a new Uni-
that emotion influenced the perception of
versity of Essex research has revealed. The
sex more than the other way around. It is
study led by Dr. Sebastian Korb from the
thought this may be due to an unconscious
Department of Psychology, University of
activation of the amygdala – an important
Essex found that how we understand the
emotion center in the brain.
emotional expression of a face or voice is heavily influenced by perceived sex, and
This almond-shaped cluster of neurons lo-
vice versa. The paper, published in the jour-
cated deep in the brain allows us to rapidly
nal Emotion, reveals that both men and
detect and react to threats, such as an an-
women subconsciously make the same
gry attacker but is not involved in determin-
mistakes.
ing a person’s sex. It is also speculated that being biased to perceive males as angry is
Dr Sebastian Korb, from the Department
an evolutionary advantage as it prepares
of Psychology, hopes the research will be
for a fight or flight response.
expanded and could help make us more aware of our built-in biases. He said: “This
It remains unclear what the precise cause
study shows how important it is not to rely
for these emotion perception biases could
too much on your first impressions, as they
be, but gender stereotypes about how men
can easily be wrong.
and women are expected to feel and show emotions are likely to play a role. Therefore,
“Next time you find yourself attributing hap-
Sebastian Korb and collaborators hope to
piness or sadness to a woman be aware of
be able to further investigate the phenom-
your bias and possible misinterpretation.
enon across different cultures in future re-
Interestingly there wasn’t a gender divide
search.
in the way the perceived sex of a face affected emotional judgments – but wom-
The blog received on Mail
en were slightly more sensitive to subtle changes in emotion overall.” The research used 121 avatar faces and 121 human voices created by modifying the emotional expression in degrees from happy to angry, and the sex on a sliding scale from male to female. A total of 256 participants in three studies were shown the mock-ups or played the voices and asked to judge emotions and whether someone was male or female. 37
Technology
Global 3D scanners market to grow at a CAGR of +14%: FMI study 3D scanners have been witnessing huge adoption for commercial use cases. In addition, the flexibility of 3D scanning technology to be customized as per professional requirements in several industries has boosted its adoption across prominent end-use industries. Case in point, in the healthcare sector, 3D scanners are leveraged to model body organs in three dimensions, which is utilized to create prosthetics. 38
Technology are expected to expand at the highest CAGR over the coming years.
They can also be used to facilitate wound management and form body implants. Against this backdrop, the global 3D scanners market would grow at an impressive CAGR in excess of 14% over the forecast period of 2022-2030. The coronavirus (COVID-19) pandemic has hit the profit margins of
electronics
manufacturers,
globally. As such, players in the 3D scanners market are confronting raw material shortages with weeks of delays, on an average. Further, manufacturing and automotive industries are key revenue creators for the 3D scanners market, and the pandemic has severely affected these industries too. Consequently, the 3D scanners market would witness a notable drop in demand from these industries. A majority of manufacturers are forecasting a decline in sales over the first two quarters of 2020, and over 60% players are projecting business operations to recover by October 2022. Key Takeaways of 3D Scanners Market Study • 3D scanners/hardware will continue to hold leading market share over the following decade. • Among all the services, 3D design and modeling services
Furthermore, handheld 3D scanners are utilized to record the interiors of damaged vehicles, allowing internal damages to be re-
• Market players continue to capitalize on portable/handheld 3D scanners, while robot-mount 3D scanners would offer potential value-capture opportunities.
corded, measured, and analysed.
• Short range (less than 1m) 3D scanners would capture a prominent revenue share; long range (more than 300.1m) 3D scanners to witness adoption upsurge in the coming years.
More Valuable Insights on 3D
• Healthcare and manufacturing industries would remain the key end users of 3D scanners; the latter to show the most worthwhile prospects in the near term.
As such, 3D scanners tick all the boxes of safety, speed, and flexibility, to offer complete collision detection as well as reduce the impact of traffic flow.
scanners Market In its latest report, ESOMAR-certified market research and consulting firm offers an unbiased analysis of the global 3D scanners market, providing historical data for the period of 2015-2021 and forecast statistics for 2022-2030. To understand the opportunities in the 3D scanners market, the market is segmented on the ba-
North America continues to engage market players; East Asia to offer potential growth avenues.
sis of component (3D scanners/
Increasing Usage of 3D Laser Scanners in Collision Detection to Drive Market
medium range, long range), and
·
hardware, 3D scanning software, services), type (portable/handheld, desktop-based, fixed-mount, robot-mount), range (short range, end user (automotive, aerospace & defense, civil & architecture, healthcare, education, manufac-
3D scanners are used in collision avoidance as well as in vehicle navigation applications. These scanners come with features such as high accuracy of recorded measurements, making 3D scanners immensely useful for use cases, including reconstruction and collision detection.
turing, media & entertainment, others), across six major regions.
Blog received on Mail
39
Technology
40
Technology
Healthcare Industry Embracing Digital Disruption to
limitations of place, time, and availability of health-
Improve the Value of Care
care resources.
The healthcare industry is undoubtedly in the midst
These software-driven intelligent and accessi-
of a digital revolution. This transition to digital
ble therapeutic solutions empower patients and
health is a promising global strategy for address-
healthcare providers with high-quality, safe, and ef-
ing the challenges in the healthcare industry. Today,
fective data-driven interventions. Digital therapeu-
healthcare accessibility and continuity of care are
tics are the key to shifting from reactive healthcare
needed. We are witnessing a growth in healthcare
to proactive holistic care. By leveraging technolo-
consumerism, where patients and consumers are
gies such as artificial intelligence/machine learn-
more active and engaged, keen to track their own
ing (AI/ML), augmented reality/virtual reality (AR/
health, and more open to taking proactive and pre-
VR), m-health applications, and gamified platforms,
ventive measures. Digital therapeutics are emerg-
these evidence-based digital intervention programs
ing and disruptive technologies that overcome the
provide remote, on-demand access to personalized 41
Technology therapies for a range of medical
are given as adjunctive therapy
the first country in Europe to fa-
conditions.
with pharmacological agents to
cilitate reimbursement for digital
improve the effectiveness and
therapeutic products. Also, the
By analyzing volumes of patient
management of prescribed inter-
USFDA developed new guidance
data and by using advanced ana-
vention, especially for complex
documents for improving the
lytics, AI provides more personal-
indications such as diabetes,
availability of digital therapy for
ized support. Moreover, by using
obesity, and hypertension.
mental health conditions. The industry is witnessing more chang-
the predictive analytics capabilities of AI, the patient data is used
The COVID-19 pandemic has ac-
es and encouraging innovations,
to create a powerful modeling
celerated the adoption of virtu-
with Germany and the US paving
tool, which anticipates patient
al and home care technologies,
the way and more digital thera-
prognosis and needs. Virtual
boosting the digital therapeutics
peutic product approvals from
and augmented reality work as
industry. During the pandemic,
regulatory bodies.
visualization aids in digital ther-
digital therapeutics helped tack-
apies and create an immersive
le the crisis of healthcare worker
Providing Effective and Precise
environment. They are helpful in
shortages and limited resources
Care for a Range of Indications
self-guided rehabilitation exer-
and provided care for those avoid-
cises for pain management and
ing in-clinic visits. The pandemic
With
mental health disorders treat-
also brought in its share of men-
dence-based therapy programs,
ment. The use of gamification in
tal health conditions, such as de-
digital therapeutics show great
digital therapeutic platforms im-
pression, anxiety, and stress, and
value across a range of indica-
proves and promotes behavioral
affordable and accessible digital
tions. Most digital therapeutics
change in patients; it is applied
therapeutics were instrumental
are focused on mental illnesses,
in chronic disease management
in managing these conditions.
followed by digital therapeutics
platforms and behavioral therapy
Following the onset of the COV-
for chronic illnesses, such as di-
platforms.
ID-19 pandemic, the digital thera-
abetes and hypertension.
personalized
and
evi-
peutics industry saw remarkable Gamification improves patient
growth in private venture funding
Digital therapeutics for physical
engagement and resilience. For
investments, especially the men-
therapy or rehabilitation is more
chronic conditions such as dia-
tal health industry.
engaging
conventional
in-clinic, in-person physical ther-
betes, hypertension, and mental
42
than
health disorders, a behavioral
COVID-19 also changed the reg-
apy. The immersive environment
change is required for end-to-
ulatory scenario, making reg-
using AR/VR and the gamified re-
end disease management, which
ulators more willing to accept
ward-driven platform improve en-
pharmacological therapies are
digital therapeutics and proac-
gagement, adherence, and clin-
unable to deliver. Digital thera-
tively developing guidelines and
ical outcomes. Pharmaceutical
peutics are given as monothera-
approval pathway regulations for
companies have not had much
py, such as digital cognitive-be-
their use. There are examples of
success
havioral
for
several regulators evaluating and
tive diseases such as Alzheim-
mental health conditions, or they
enabling changes. Germany was
er’s or multiple sclerosis. Digital
therapies
(CBT)
with
neurodegenera-
Technology therapeutics is an avenue sev-
in digital therapeutics R&D and
of digital therapy. It’s also impor-
eral pharmaceutical companies
tech development.
tant to highlight the value of the real-world data, which will help
are exploring through partnerships and collaborations, such as
Digital therapeutics will not re-
analyze population health out-
Boehringer Ingelheim partnering
place drugs; however, when dig-
comes and population health
with Click Therapeutics to devel-
ital therapy is combined with
management.
op a digital therapeutic for pa-
pharmacotherapy, it improves
tients with schizophrenia.
patient engagement and med-
Final Word: The Future of Care
ication adherence, induces be-
Demands a Digital Therapeutic
Cancer therapy is often long-term
havioral changes, provides tai-
Enabled Care Ecosystem
and complex and comes with
lored dosages, and educates and
harsh side effects. Oncologists
guides patients on side effects
The future of healthcare will un-
have turned to digital therapies
and self-managing techniques.
dergo a paradigm shift from a
and technologies to improve the
The industry is seeing an influx of
prescriptive to a more predictive
outcome of patients receiving
several successful digital thera-
and holistic care approach. Dig-
cancer therapy. This is anoth-
peutics start-ups, and a few have
ital therapeutics will be used to
er disease industry witnessing
reached unicorn status quickly.
predict and manage a patient’s
collaborations and partnerships
However,
and
future health rather than react-
between big pharma and digital
Medtech companies should cap-
ing to symptoms. This emerging
companies. For example, Volun-
italize on the growth potential of
treatment approach will undoubt-
tis and Bristol-Myers Squibb are
digital therapeutics through tech-
edly have an immense impact,
developing digital therapeutics
nology convergence. This con-
especially with the integration of
for
vergence can be initiated through
advanced AI analytics and better
disorder management is associ-
partnerships
acquisitions
healthcare interoperable solu-
ated with behavioral and lifestyle
with a software technology or
tions. This will help reduce the
changes, and digital tools enable
digital health company.
disease burden and be a great
oncology.
Gastrointestinal
pharmaceutical
and
value proposition for insurance
such changes. Digital therapeutics also offer
providers and public health agen-
Key Growth Opportunities for
great value to payers, especially
cies because of the cost savings.
Digital Therapeutics
those interested in providing value-based care. Digital therapy of-
Digital therapeutics offer an at-
fers improved clinical and health
tractive
economic outcomes by better
value
proposition
to
pharmaceutical companies with
managing
health
conditions,
beyond-the-pill, holistic care ben-
reducing disease progression,
efits. As clinical evidence of im-
and lowering overall healthcare
proved health outcomes grows,
costs. It is essential to document
pharmaceutical companies are
efficacy and health outcomes
embracing digital therapeutics
associated with the therapy, so
and expanding their investments
payers are aware of the benefits
43
Technology
Hyundai Motor Group, Aramco, Kaust join forces for clean mobility development Hyundai Motor Group, announced recently that
combustion engine (ICE) vehicles during its tran-
it has agreed with the Saudi Arabian Oil Com-
sition to battery electric vehicles (BEV) and fuel
pany (Aramco) and King Abdullah University of
cell electric vehicles (FCEV).
Science and Technology (KAUST), to jointly research and develop an advanced fuel for an ultra
Alain Raposo, Executive Vice President of Hyun-
lean-burn, a spark-ignition engine that aims to
dai Motor Group, leading the Electrified Propul-
lower the overall carbon dioxide emissions of a
sion Technical Unit stated: “BEVs and FCEVs
vehicle.
will be Hyundai Motor Group’s ultimate technologies to achieve carbon-neutral mobility,
44
Hyundai Motor Group also added that it is
while eco-friendly ICE technology that combines
conducting various R&D activities for curbing
eco-friendly fuel and ultra-lean burn engine will
the greenhouse gas emissions from internal
be the key to effectively reduce greenhouse gas
Technology emissions during our transition
collaboration is expected to cre-
tests to be conducted will be
to EVs.”
ate synergies leveraging each
done by researchers in the Clean
participant’s expertise.
Combustion
Hyundai Motor Group also fur-
Research
Center
(CCRC) at KAUST. Professor Don-
ther added that, unlike conven-
The joint study aims to verify how
al Bradley, Vice President for Re-
tional fuel manufacturing, e-fuels
much greenhouse gas emissions
search at KAUST, said: “Building
are synthesized from green hy-
can be reduced when e-fuel is
more efficient and less polluting
drogen—produced by water elec-
used in hybrid electric vehicles
transport systems is a critical
trolysis using renewable electric-
instead of conventional fuel. In
contribution to the circular car-
ity—and carbon dioxide, resulting
addition, the joint R&D aims to
bon economy approach to tack-
in 80% lower lifecycle emissions.
numerically confirm the effect of
ling climate change. Our Clean
The ultra-lean burn engine is an
reducing greenhouse gas emis-
Combustion Research Center is
eco-friendly technology that in-
sions through simulation and
ideally placed to support this sig-
creases thermal efficiency and
engine testing. Hyundai Motor
nificant development with its ex-
fuel economy compared to con-
Group expects to achieve car-
cellent record in the development
ventional engines leading to fur-
bon neutrality in an effective way
and optimization of low-carbon
ther reduction of greenhouse
by significantly reducing carbon
fuels. We look forward to working
gases.
emissions generated by conven-
closely with our colleagues in Ar-
tional petroleum fuels through
amco and Hyundai on this excit-
the new engine technology.
ing project.”
search and potentially develop
“As hybrid electrical vehicles are
Hyundai Motor Company and
an advanced fuel formulation for
rolled out, the real challenge now
Kia Corporation have each an-
use in combination with a novel
lies in making strides with optimal
nounced Carbon Neutrality 2045
combustion
Hyundai
fuels and exceptional combus-
roadmaps, committing to be-
Motor Group, with its automotive
tion systems. The Aramco team
come carbon neutral in their glob-
and technology leadership, will
provides fuel design and blending
al products and operations by
provide a state-of-the-art, ultra-
know-how to improve Hyundai
2045. The firms stated to make
lean-burn gasoline engine for use
Motor Group engine combustion
investments in cleaner trans-
by the research team.
performance and the outcome
portation and greener energy
could lead to the application of
solutions to achieve a better and
Aramco stated that its primary
synthetic e-fuels. This is a space
more sustainable future.
aim is for leveraging its advanced
in which we are pushing bounda-
fuels technology to carefully de-
ries and we are excited to be part
sign an effective fuel formulation.
of it,” said Ahmad O. Al-Khowait-
KAUST will oversee the mode-
er, Aramco’s Chief Technology
ling and verification of technol-
Officer.
Over the next two years, all three firms will be collaborating to re-
system.
ogies, including engine testing, by offering a state-of-the-art
As per the three firm’s partner-
combustion research center. The
ships, and sources reports, the
45