IRCE 2016 Event Guide

MAIN STAGE SPEAKERS:

DELL Greg Bowen

Vice President, Dell Commerce Services

NASA John Yembrick

Social Media Manager

STEVE MADDEN Mark Friedman

President, E-Commerce

TIGERFITNESS.COM Marc Lobliner Chief Marketing Officer

EVENT GUIDE JUNE 7-10, 2016

CHICAGO MCCORMICK PLACE WEST

CONFERENCE SPONSOR:

DIAMOND SPONSORS:

OFFICIAL PUBLICATION AND MEDIA SPONSOR:

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IRCE 2016

Inside the Guide Welcome to IRCE......................................................................................... 3 What’s Happening at IRCE ....................................................................4 Daily Agendas-At-A-Glance .................................................................. 7 DAILY AGENDAS A comprehensive listing of what you can expect each day Pre-Conference Agenda: June 7........................................................ 14 E-Commerce Technology Workshop.......................................14 Amazon & Me Workshop...............................................................16 B2B Workshop....................................................................................19 Main Day 1 Agenda: June 8...................................................................22 Success Strategies for Top Executives Track.....................22 Retail Chains Track...........................................................................24 Marketing Must-Haves Track................................................... 27 Small But Mighty Track..................................................................28 Fulfillment, Customer Service & Operations Track......... 30 Main Day 2 Agenda: June 9................................................................. 34 Design & Merchandising Track.................................................. 34 Managing Technology Track.......................................................36

REGISTRATION HOURS Tuesday, June 7 7 a.m.-6 p.m.

Wednesday, June 8 7 a.m.-5:30 p.m.

Thursday, June 9 7 a.m.-4 p.m.

Friday, June 10 7:30 a.m.-Noon

EXHIBIT HALL HOURS Tuesday, June 7 4-6:30 p.m.

Wednesday, June 8 9 a.m.-6:30 p.m.

Thursday, June 9 9 a.m.-4 p.m.

Friday, June 10 Exhibit Hall is Closed

Social Commerce & Marketing Track......................................39 Marketing: New Frontiers Track...............................................40 Video in E-Retail Track..............................................................42 Post-Conference Agenda: June 10.................................................. 45 Social Workshop.............................................................................. 45 Google & You Workshop...............................................................47 Mobile Workshop............................................................................. 48 IRCE 2016 Speakers..................................................................................52 Networking at IRCE 2016.....................................................................60 The Exhibition............................................................................................. 63 Shuttle & Attendee Resource Center............................................. 65

COAT & BAGGAGE CHECK HOURS Tuesday, June 7 7:30 a.m.-7 p.m.

Wednesday, June 8 7:30 a.m.-7 p.m.

Thursday, June 9 7:30 a.m.-5 p.m.

Friday, June 10 7:30 a.m.-4 p.m.

Favorite Flavors - IRCE staff recommendations...................... 66 Onsite Dining at McCormick Place.................................................. 68 Exhibit Hall Guide & Floor Plan............................................ Fold out Exhibitor Listings.......................................................................................73 Exhibitors by Booth Number.............................................................126 Exhibitors by Category........................................................................ 130 Advertiser Index.......................................................................................135 Thank You to Our Marketing Sponsors........................................136 Thank You to Our Sponsors............................................. Back Cover

Published by IRCE, a division of Emerald Expositions, the Event Guide is the exclusive and official directory of the 2016 Internet Retailer Conference + Exhibition. IRCE makes no warranties, expressed or implied, related to the content.

Information contained herein is subject to change without notice. No part of this publication may be reproduced, stored or transmitted without written permission from IRCE. © 2016 Emerald Expositions, Inc., all rights reserved.

Publishing Partner for IRCE 2016: Ascend Integrated Media LLC, 6710 W 121st St., Suite 100, Overland Park, KS, 66209, 913-469-1110

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EVENT GUIDE

Welcome

to IRCE 2016

TUESDAY, JUNE 7: PRE-CONFERENCE WORKSHOPS Features 3 concurrent day-long workshops 8:30 a.m.-4:45 p.m.

E-Commerce Technology Workshop

Welcome to IRCE 2016. We are excited to have you join us in Chicago as we kick off our 12th year as the retail industry’s leading e-commerce conference and exhibition. Each year, we strive to enhance your experience and provide you with the tools you need at an event this large, and we’re happy to provide you with new and improved features for 2016.

New for 2016, we’ve expanded the marketing program to include more focused content and sessions, and we’ve split the track into two days – featuring Marketing Must-Haves on June 8 and Marketing: New Frontiers on June 9. In addition, we’ve aligned the timing of our sessions, making it easier than ever to allow you to move between tracks, and hit the sessions that really matter to your business.

Amazon & Me Workshop

B2B Workshop

WEDNESDAY, JUNE 8: MAIN DAY 1 General session: 8:15 a.m.-9:30 a.m.

Keynote: GREG BOWEN Dell, Vice President, Dell Commerce Services

Special Guest: JOHN YEMBRICK NASA, Social Media Manager

Plus 5 breakout tracks

Success Strategies for Top Executives Track

Retail Chains Track

Marketing Must-Haves Track

Small But Mighty Track

Fulfillment, Customer Service & Operations Track

THURSDAY, JUNE 9: MAIN DAY 2 General session: 8:15 a.m.-9:30 a.m.

The Exhibit Hall has some updates!

We’ve reinvented spaces to help provide you with all of the networking and amenities you need. The BackYard is back, and we’ve added new lounges such as the Recharge Lounge and the Refresh Lounge – the perfect spot to quench your thirst.

When you attend IRCE, you’re benefiting your business threefold: with insightful and helpful conference sessions, numerous opportunities for networking, and hundreds of solution vendors at your fingertips in the Exhibit Hall. We hope you take advantage of all that IRCE offers.

Keynote: MARK FRIEDMAN Steve Madden, President, E-Commerce

Featured: MARC LOBLINER TigerFitness.com, Chief Marketing Officer

Plus 5 breakout tracks

Design & Merchandising Track

Managing Technology Track

Social Marketing: New Video in Commerce & Frontiers Track E-Retail Track Marketing Track

FRIDAY, JUNE 10: POST-CONFERENCE WORKSHOPS Features 3 concurrent day-long workshops 8:30 a.m.-3:30 p.m.

Best, Joan Dyer, Director of Marketing, IRCE | Emerald Expositions Kim Runner, Director of Sales, IRCE | Emerald Expositions

Social Workshop

June 7-10, 2016 • Chicago • McCormick Place West

Google & You Workshop

Mobile Workshop

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IRCE 2016

What’s

HAPPENING at IRCE 1

The Official IRCE App

We have an enhanced mobile app for IRCE 2016! The free app allows you to connect with your fellow attendees and exhibitors and also view the latest and greatest information, including: • Real-time conference and event schedules, including speaker information • Ability to pre-plan your conference agenda by choosing your favorite sessions • Plan out your exhibit hall route and who you will visit • Be on top of what’s happening with alerts and push notifications Download the app now to ensure you have the latest information at your fingertips. To download, visit the Apple App Store or the Google Play Store and search IRCE.*

2

IRCE LINK

IRCE is all about making meaningful connections and networking with industry leaders and peers. IRCE LINK is here to make connecting even easier.

LINK allows you to set up one-on-one meetings with fellow attendees, and even helps you narrow down your search by job titles, company sizes or industries.

The easy-to-use tool will facilitate a 30-minute meeting and assign you space to meet in the LINK Lounge, which is located in the Exhibit Hall. Happy networking!

3

Enhanced Exhibit Hall

The Exhibit Hall is a destination, and IRCE has reinvented spaces within it to provide you with even more amenities, places to network, and breaks – making sure you have everything you need to succeed at a conference this large and intensive. Visit the Refresh Lounge for some beverages or plug in at

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the Recharge Lounge. Plus, all lunches, breaks and evening networking parties take place in the Exhibit Hall, making it THE place to be.

4

MarketingSherpa Media Center

5

The Networking Event of the Year

6

Cover More with Aligned Sessions

The MarketingSherpa Media Center is back at IRCE for the third year recording live interviews with IRCE speakers and other industry leaders. Come by to hear the inside scoop and behind-the-scene stories from your favorite speakers, and sign up to receive all of the videos straight to your inbox after the event. Plus, bring your creative samples by the MECLABS Institute Marketing Lab (MarketingSherpa’s parent research organization) to receive instant feedback on how you can improve the effectiveness of your campaigns from our optimization experts.

Sponsored by:

Make connections and forge new partnerships at IRCE, with multiple opportunities to share ideas, voice opinions and meet your peers. In addition to the LINK Lounge, there are two cocktail events to mix and mingle, the BackYard – the perfect place to play some old-school games – and hot-spots within the Exhibit Hall, such as the Refresh Lounge and Gourmet Coffee Station to meet, network, and connect.

Get the most out of your time at IRCE by effortlessly moving between tracks.

We’ve aligned the timing of our sessions, lunches and breaks to allow you to design the perfect conference that fits your needs. Attend any session taking place in any track, discover new concepts and ideas, and get inspired!

*Available for iPhone, iPad, Android and HTML5 for Blackberry

Visit us at irce.com

EVENT GUIDE

Tuesday June 7: Pre-Conference Workshops E-COMMERCE TECHNOLOGY WORKSHOP Declutter: Tools to Take You Further 7-8:30 a.m.

8:30-8:45 a.m.

8:45-9:30 a.m.

Registration Welcome and Introduction Out with Omnichannel, In with Personalization and Customer Centricity

AMAZON & ME WORKSHOP 2016 Your Best Amazon Year Yet

7-8:30 a.m.

8:30-8:45 a.m.

Vendor Central 101: Top Strategies for Getting Started Seller Central 101: Marketplace Listings Best Practices

CTO and CMO Mashup: Impact of Technology on Marketing

9:15-9:45 a.m.

10:1510:30 a.m.

Break (sponsored by Kibo)

9:45-10:15 a.m.

10:3011:15 a.m.

New Ways to Sell — Expanding Your Reach

11:15 a.m.12:15 p.m.

Making Sure Your Technology Keeps You in Touch With Your Customers—Wherever They Are Lunch (sponsored by Kibo)

1:15-1:35 p.m.

Let’s Get Tactical: Pricing Strategies and Tools

1:35-1:55 p.m.

Let’s Get Tactical: Shipping and Logistics

1:55-2:20 p.m.

Let’s Get Tactical: Analytics

2:20-2:35 p.m.

Break (sponsored by Kibo)

2:35-3:15 p.m.

Selling from Around the World — Addressing Global Technology Considerations

10:1510:30 a.m.

Merchandising for Enhanced Visibility Break (sponsored by ROI Revolution)

10:30-11 a.m.

Get Discovered: Advertising Strategies for Retailers

11-11:45 a.m.

How to Own the Buy Box

11:45 a.m.12:15 p.m.

Climbing the Ranks: Product Reviews and Seller Reputation

12:15-1:15 p.m.

Lunch (sponsored by ROI Revolution)

1:15-2 p.m.

Techniques to Drive Profits and Sales for Manufacturers

2-2:30 p.m.

Analyzing Your Marketplace Data

2:30-2:45 p.m.

Break (sponsored by ROI Revolution)

3:15-3:35 p.m.

Innovation Now, Best Practice in 2017: Social Commerce

2:45-3:30 p.m.

Amazon 2016 and Beyond

3:30-4:15 p.m.

Bring Your Burning Questions: Wrap-up Q&A

3:35-3:55 p.m.

Innovation Now, Best Practice in 2017: iBeacons and Wearables

3:55-4:20 p.m.

4-6:30 p.m.

Innovation Now, Best Practice in 2017: Innovation Tools

7-8:30 a.m.

Registration

8:45-9 a.m.

Welcome and Introduction: B2B E-Commerce Is Happening

9-9:30 a.m.

Betting on B2B E-Commerce for Growth

Welcome and Introduction

8:45-9:15 a.m.

9:3010:15 a.m.

12:15-1:15 p.m.

Registration

B2B WORKSHOP B2B E-Commerce: The Future is Digital

A CAN’T-MISS NETWORKING OPPORTUNITY!

9:30-10:15 a.m.

Full-Steam Ahead to $1 Trillion+ Sales

10:1510:30 a.m.

Break (sponsored by NetSuite)

10:30-11 a.m.

The B2B Customer Journey: When to Offer Guideposts and When to Step Out of the Way

11-11:45 a.m.

How Well Can Buyers Really Use Your Site?

11:45 a.m.12:45 p.m.

Lunch (sponsored by NetSuite)

12:451:30 p.m.

Selling Complex Products?

Build the Right Set of Online Selling Features

1:30-2 p.m.

The Foundation of B2B E-Commerce Success: Your Product Information Strategy

2-2:45 p.m.

Does E-Commerce SelfService Top the Performance of Sales Reps?

2:45-3:15 p.m.

Using Mobile Technology to Keep Sales Reps in the Game—And Hitting Home Runs

3:15-3:30 p.m.

Break (sponsored by NetSuite)

3:30-4 p.m.

Helping Small Businesses Shop - Wherever They May Be

4-4:45 p.m.

You Can Make a Retail Site Work in the B2B World—If You Know What You’re Doing

WELCOME RECEPTION IN THE EXHIBIT HALL sponsored by

June 7-10, 2016 • Chicago • McCormick Place West

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IRCE 2016

Wednesday June 8: Main Day 1 SUCCESS STRATEGIES FOR TOP EXECUTIVES TRACK Managing for Today and Stewardship for Tomorrow 7-8:15 a.m.

8:15-8:30 a.m.

RETAIL CHAINS TRACK Exploit Store Assets to Fuel All Selling Channels

MARKETING MUST-HAVES TRACK Find New Ways with Tried and True Tactics

Registration & Breakfast (sponsored by ROI Revolution) Welcome and Introduction

8:30-9 a.m.

KEYNOTE: 180 Countries, 34 Languages, One Platform: How the New, Global Dell.com Keeps Customers Happy Around

9-9:30 a.m.

SPECIAL GUEST: A Social Strategy Tailored for All of Humanity | John Yembrick, Manager, Social Media, NASA

9:3010:30 a.m.

Break in Exhibit Hall (Sponsored by Maropost Marketing Cloud | Refresh Lounge, Booth #629)

10:30-11 a.m.

What Shoppers Want From Online and Omnichannel Retailers in 2016

From Clicks to Bricks: Using Stores to Grow Digital and Vice Versa

The New Tactics Driving Affiliate Marketing Today

11-11:30 a.m.

The Zen of Financial Intelligence

An Omnichannel Odyssey: Toppling Silos to Gain a 360-Degree View of the Shopper

Search? Display? Finding the Right Balance

11:30 a.m.1:15 p.m.

Lunch Break in Exhibit Hall (Sponsored by ZenContent)

1:15-1:45 p.m.

The Secrets Behind 10x Growth

Dynamic Pricing: Lessons from Leaders and Laggards

Five Paid Search Strategies for Capitalizing on Buyer Intent

1:45-2:15 p.m.

People Are People: Success Stories Online From Those Who Know The Deal

Speedy Store-Based Fulfillment – A Game of Tag, You’re It

Step One: Get Content. Step Two: What Kind?

2:15-3:15 p.m.

Break in Exhibit Hall (Sponsored by Maropost Marketing Cloud | Refresh Lounge, Booth #629)

3:15-3:45 p.m.

How and Where To Find Top E-Commerce Talent

Engaging Shoppers in Store: Are Beacons a Good Option or a Distraction?

20 Ways to Lose SEO Rankings

3:45-4:15 p.m.

What the Growing Role of Apps Means for Retailers and Brands

Unlock the Secret to Store Incentives that are Fair and Fruitful

Personalization + Email = Cart Recovery: A “Unique” Look

4:15-4:45 p.m.

Outsourcing Technology: A Growth Strategy for Everyone?

Seeking Nirvana: Unified Commerce to Enable ‘Buy Anywhere, Ship Anywhere’

Lightning Round: Two Dozen Quick Fixes to Boost Your Online Marketing and Conversion

4:30-6:30 p.m.

COCKTAIL RECEPTION IN EXHIBIT HALL sponsored by

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EVENT GUIDE

FOR A DETAILED DESCRIPTION OF EACH EVENT AND ITS LOCATION, SEE PAGE 14.

SMALL BUT MIGHTY TRACK Big Wins and Great Saves on a Shoestring

FULFILLMENT, CUSTOMER SERVICE & OPERATIONS TRACK The Backroom: The Hub That Keeps Customers Happy and Loyal

the World | Greg Bowen, Vice President, Dell Commerce Services, Dell

How I Got Profitable

How Well-Executed Operations Are Key to Customer Satisfaction

Why the Top 500 Should Be Terrified of the Second 500

Managing Drop Shipping in Times of Crisis

STAY connected with complimentary Wi-Fi!

IRCE_HOTSPOT Prescriptions for the Growing Pains of Mid-Market E-Retailers

The Data You Need to Turn Order Fulfillment Into a Competitive Advantage

To VC or Bootstrap? Pros & Cons to Fund Your Startup

The Many Ways Fraud Can Happen—And the Many Ways to Fight Back

33 Tactics to Engage and Retain More Customers—Across Every Channel

Taming the Returns Beast: How One Retailer Wrote the Book on Product Returns

Curation + Comedy + Connection = Word of Mouth That Moves the Needle

Making Sure Your Customer Service Reps Know More Than Your Customers

My Worst Idea and What I Learned

How One Retailer Bumped Up Sales by Spending on Customer Service

sponsored by:

A very special

THANK YOU

to our Conference Sponsor:

Another GREAT chance to network!

June 7-10, 2016 • Chicago • McCormick Place West

9

IRCE 2016

ThursdayJune 9: Main Day 2 DESIGN & MERCHANDISING TRACK Clicking the Buy Button: How to Turn Shoppers into Buyers 7-8:15 a.m.

MANAGING TECHNOLOGY TRACK Creating a Technology Strategy that Leads to E-Retail Success

SOCIAL COMMERCE & MARKETING TRACK Trading Cautious for Audacious

Registration & Breakfast (Sponsored by ROI Revolution)

8:15-8:45 a.m.

KEYNOTE: How Steve Madden Keeps it Edgy at Every Touchpoint, Digital and Beyond | Mark Friedman, President,

8:45-9:15 a.m.

FEATURED: Stamina – Not Shortcuts – Gets Your Social Endorphins Pumping | Marc Lobliner, Chief Marketing Officer,

9:15-9:30 a.m.

The Top 500: Riding the Wave of E-Commerce Opportunity | Mark Brohan, Vice President, Research, Internet Retailer

9:3010:30 a.m.

Break in Exhibit Hall (Sponsored by Maropost Marketing Cloud | Refresh Lounge, Booth #629)

10:30-11 a.m.

Two Years Later: How Did that Redesign Work Out for You?

Navigating the Crucial Intersection of Technology and Marketing

Millennials on Your Mind? Snapchat Should Be, Too

11-11:30 a.m.

Good Isn’t Good Enough: How to Meet the Highest Standards for a Website’s Simplicity and Usability

One Retailer’s Journey to the All-Important Product Information Database

Social Selling When Your Budget is Zero

11:30 a.m.1:15 p.m.

Lunch Break in Exhibit Hall (Sponsored by ZenContent)/Win the Wheels Giveaway

1:15-1:45 p.m.

Reviews Happen: A Strategy for When and How to Respond

Out of Many, One: Getting Past Legacy Systems to a Streamlined Technology for Today

Sneak Peek: What’s Next at Facebook

1:45-2:15 p.m.

Getting Your Customers to Do Your Merchandising—How to Acquire User-Generated Content and What to Do With It

Overcoming the Analytics Staffing Challenge: How to Find Digital Analysts, Motivate Them, Then Measure What They’re Doing

Demystifying the Magic of Going Viral

2:15-3:15 p.m.

Break in Exhibit Hall (Sponsored by Maropost Marketing Cloud | Refresh Lounge, Booth #629)

3:15-3:45 p.m.

The Small Things That Add Up: How to Find What Design Factors Influence Conversion Rates

Relief from Data Exhaustion: How Retailers Can Get the Most of Their Analytics

Oops. We Didn’t Mean That: How to Avoid – or Recover from – That Unfortunate Post

3:45-4:15 p.m.

35 Conversion Rate Optimization Tests – And 35 Surprises

Taking the Re-Platforming Plunge: How One Retailer Made Sense of the Technology Options

Converting Social Channels to Service Channels

4:15-4:45 p.m.

What Do Mobile Users Want? A Recipe for Success

Keeping a Lid on Tech Costs: Growing Sales Without Growing Tech Investments

Storytelling Selling to Lift Conversions

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EVENT GUIDE

FOR A DETAILED DESCRIPTION OF EACH EVENT AND ITS LOCATION, SEE PAGE 14.

MARKETING: NEW FRONTIERS TRACK New Tools and Tactics to Connect with Shoppers

VIDEO IN E-RETAIL TRACK The Merchandising Tactic That Really Engages Shoppers

The Official IRCE App We have an enhanced mobile app for IRCE 2016!

The FREE app allows you to connect with your fellow attendees and exhibitors and view the latest and greatest information, including:

E-Commerce, Steve Madden TigerFitness.com

Data and Automation Drive the Future of All Marketing Communications

Secrets of Successful Videos from a Viral Video Master

Content Strategy for Shopper Engagement, Entertainment and Education

Three Metrics to Help Retailers Measure Video Program ROI

• Real-time conference and event schedules, including speaker information • Pre-plan your conference agenda by choosing your favorite sessions • Plan out your exhibit hall route and who you will visit • Be on top of what’s happening with alerts and push notifications

Paid Content and Context: The Do’s and Don’t’s of Native Advertising

10 Tips for Using Video (and Visual Content) to Increase Conversion Now

10 Things Retailers Need to Know About the Rise of Ad-Blocking

Video at Scale: How One Retailer Expanded Its Online Video Program

How Your CRM Data Can Supercharge Paid Search and Social Targeting

Video on an iPhone – Or: It Doesn’t Take Huge Resources to Create Great Videos

A very special

THANK YOU

to our Conference Sponsor:

The Hidden Gold in Post-Purchase Marketing

Using Email to Bring Videos to Your Customers

What’s Your Company’s Marketing DNA?

Some Videos That Are Great—All for Different Reasons

June 7-10, 2016 • Chicago • McCormick Place West

To download, visit the Apple App Store or the Google Play Store and search IRCE.*

*Available for iPhone, iPad, Android and HTML5 for Blackberry

11

IRCE 2016

Friday June 10: Post-Conference Workshops SOCIAL WORKSHOP Find Your Voice. Craft Your Plan

7:30-8:30 a.m.

Registration

8:30-9:15 a.m.

Going Beyond the Boost — Getting Started with a Social Media Promotion Strategy

9:15-9:45 a.m.

9:45-10:15 a.m.

10:1510:30 a.m.

10:30-11 a.m.

Soup to Nuts on Social — Engaging on Multiple Platforms What You Need to Know about Pinterest, Instagram and Google Buy Buttons Break 5 Ways to Drive Social Media Engagement You Can Deploy Tomorrow

11-11:45 a.m.

How to Get Shoppers to Create Great Content Money Can’t Buy

11:45 a.m.12:15 p.m.

Boost Brand Awareness Via Instagram

12:15-1:15 p.m.

Lunch

1:15-2 p.m.

Social Media in the Age of Mobile – Strategies to Achieve a Higher ROI

2-2:30 p.m.

Licit or Complicit: Are You Coloring Inside the Lines on Legal Matters?

2:30-3:30 p.m.

Review & Rethink: Social Tactics to Shun and Good Ones to Clone

GOOGLE & YOU WORKSHOP Staying in Step With an Ever-Changing Platform 7:30-8:30 a.m.

Registration

8:30-9 a.m.

The State of E-Commerce Search

9-9:30 a.m.

How E-Retailers Are Driving Sales from Google Searches

9:30-10 a.m.

10-10:15 a.m.

10:15-11 a.m.

11-11:30 a.m.

11:30 a.m.12:30 p.m.

12:30-1:30 p.m.

Google Shopping Campaigns—How Segmentation Boosts Return on Ad Spend

7:30-8:30 a.m.

Registration

8:30-9 a.m.

The State of Mobile Commerce 2016: Trends and Lessons from the Internet Retailer Mobile 500

9-9:45 a.m.

How To Bring In Big Conversions on Small Screens

9:45-10:15 a.m.

Mobilegeddon: What We’ve Learned After a Year

10:15-10:30 a.m.

Break

Google Product Listing Ads Making Them Work for You

10:30-11:15 a.m.

Start Me Up: Going Responsive, Getting it Right

Paid Marketing on Google in 2016: What’s New and What Matters

11:15 a.m.-Noon

Turning Data in Action: The Keys to Mobile App Engagement

Break (Sponsored by GrayHair)

Does Your SEO Stand Up to Google Search: Live Site Reviews Lunch (Sponsored by GrayHair)

1:30-2:15 p.m.

Keys to Profitable Growth With Google Shopping

2:15-2:45 p.m.

Mobile SEO: Why You Need to Know How to Optimize for Google on the Go

2:45-3:30 p.m.

MOBILE WORKSHOP Making the Right Moves in Mobile

Knowing and Using Google’s Free Tools

Noon12:30 p.m.

12:30-1:30 p.m.

1:30-2:15 p.m.

More Than Sales: Tap the Full Power of Your Mobile Site and Apps Lunch Unlocking Your Own Data to Fuel Mobile Marketing

2:15-3 p.m.

Apps: Find the Right Users and Find Success

3-3:30 p.m.

Catch The Retail App Wave: A Top 10 List of Best Practices

Whether you are a small, medium or large business, IRCE has tracks and workshops designed for your needs. Explore full descriptions of each session beginning on page 14.

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IRCE 2016

Agendas

Pre-Conference+Main Days+Post-Conference

JUNE 7

PRE-CONFERENCE WORKSHOPS 8:30 a.m.-4:20 p.m.

Ballroom E

E-Commerce Technology Workshop Declutter: Tools that Take You Further

Without a roadmap, investigating technology enablers to support digital selling is intimidating. This workshop covers a wide range of solutions to improve marketing and personalization, questions to ask before considering big initiatives such as replatforming or entering markets abroad. Attendees will come away with an understanding of the foundational components that enable e-commerce, along with advanced innovations.

Sponsored by Kibo

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8:30-8:45 a.m.

Welcome and Introduction

Speaker: Bernardine Wu, Chief Executive Officer, Founder, FitForCommerce This year’s E-Commerce Technology Workshop will cover major e-commerce technology topics while introducing innovations. The workshop kicks off with perspective on the overall e-commerce market and trends, as well as the framework to keep in mind as attendees learn from a variety of peers and experts throughout the day.

8:45-9:30 a.m.

Out with Omnichannel, in with Personalization and Customer Centricity

Speakers: John Minardi, Senior Director, Enterprise Digital, CVS Health; Daniel Moure, Chief Marketing Officer, PureFormulas.com Innovative brands are leading the way in defining the next generation of customer experience with e-commerce personalization, delivering more accurate, relevant and personalized touchpoints both in store and online. These companies are optimizing customer interactions over mobile devices, building brand loyalty by giving each customer a voice, and creating unique customer experiences as part of a customized journey to increase engagement and drive sales. This session will cover the different paths of the customer journey and explore the varieties of technologies needed to address loyalty, targeted discounts and personalization and how those technologies can be integrated into an existing e-commerce platform.

9:30-10:15 a.m.

CTO and CMO Mashup: Impact of Technology on Marketing

Speakers: Jason Roussos, Chief Marketing Officer, Living Direct; Justin Aronstein, Director, UX, Analytics, Living Direct With marketing becoming increasingly technology-based, it is not surprising that marketing technology is one of the fastgrowing budget line items. The question often arises as to whether technology investments belong in the marketing or in the technology budget. This session will cover how technology impacts marketing and how marketing impacts technology.

Living Direct’s CMO and the head of technology pair up to share how they work together to streamline marketing technologies and investment and avoid friction between two departments that sometimes speak different languages.

10:15-10:30 a.m.

Break

Sponsored by Kibo

10:30-11:15 a.m.

New Ways to Sell — Expanding Your Reach Speakers: Charles Hunsinger, Vice President, Customer Technologies, L.L.Bean; Bernardine Wu, Chief Executive Officer, Founder, FitForCommerce Emerging technologies have changed how we communicate and interact, not only with each other, but also with brands and retailers. The lines between discovery, research, shopping and entertainment continue to blur and competition for the consumer’s attention and wallet seems to intensify by the minute. This session

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EVENT GUIDE

But more recently, multichannel retailers are also offering services such as “pick up in store,” adding complexity to the supply chain and distribution methods.

This session will help you determine what shipping and logistics strategy is right for your online business and how to find the technology that will enable you to execute your strategy.

11:15 a.m.-12:15 p.m.

1:55-2:20 p.m.

Making Sure Your Technology Keeps You in Touch With Your Customers — Wherever They Are

12:15-1:15 p.m.

A boxed lunch will be served adjacent to the session rooms.

Sponsored by Kibo.

1:15-1:35 p.m.

Let’s Get Tactical: Pricing Strategies and Tools

2:35-3:15 p.m.

Selling from Around the World — Addressing Global Technology Considerations Speaker: Jim Ramsey, Head of Technology, Maclaren Services To expand globally, retailers face key challenges in creating a strong and focused plan on strategy, technology and operations. This session will examine the considerations surrounding the most appropriate delivery models (software as a service, on-premises, outsourced), the key integration required across regions and the use of technology to address the implications of localization needs.

1:35-1:55 p.m.

Let’s Get Tactical: Shipping and Logistics

Speaker: Josh Ehren, Director, E-Commerce, Digital Lab, VF Corp.

Shipping is a key factor in impacting cart abandonment. To combat this, online retailers can offer free shipping or flat fees.

June 7-10, 2016 • Chicago • McCormick Place West

3:35-3:55 p.m.

Innovation Now, Best Practice in 2017: iBeacons and Wearables

Speaker: Kartik Subramanian, Director, Mobile Product, API, Innovation, Walgreens iBeacons and wearables have been around a few years now, but how do you efficiently utilize them in your overall omnichannel offering? As adoption rate increases and consumers expect these technologies from retailers, it is critical to find technologies that complement your brand and culture. This session will detail how to integrate popular consumer technology into your overall technology systems so you are serving your customers and increasing sales.

3:55-4:20 p.m.

Innovation Now, Best Practice in 2017: Innovation Tools

Speaker: Justin Hughes, Vice President, Product Development, Trunk Club With a deluge of retail innovations and new technologies in the market, how do you narrow down the options to only those relevant to your organization? In this session, our speaker will cover some of the most promising technology innovations that are helping his company stay ahead of the curve today.

4-6:30 p.m.

Welcome Reception in Exhibit Hall

This reception will kick off the opening of the Exhibit Hall. Open to all IRCE attendees and featuring complimentary beer, wine and soft drinks, this is the perfect time to get acquainted and browse the 600+ solution vendors.

Sponsored by IBM

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Post-Conference Workshop

Speaker: Marta Dalton, Director, E-Commerce, Coca-Cola What factors should determine your pricing? How should you integrate dynamic pricing into your existing pricing strategies?

Is personalized pricing something you should be doing? Our speaker will cover pricing strategies and tools with a detailed look at the technology that makes pricing strategies possible.

Break

Sponsored by Kibo

Speaker: Sarah Veit Wallis, Vice President, General Manager, Lifestyle, Walmart Shopping is often a social experience, so brands and retailers are exploring social commerce strategies to leverage the interactions and engagements to ultimately convert to a sale. In this session, an early entry to social media will outline the various technology tools it uses to monitor and measure performance across all social platforms and how these systems keep everyone looped in on progress and new initiatives planned.

Main Day 2

Lunch

2:20-2:35 p.m.

Innovation Now, Best Practice in 2017: Social Commerce

Main Day 1

Speakers: Kevin Ertell, Senior Vice President, Digital, Sur La Table; Kathy Kimple, Vice President, Senior Consultant, FitForCommerce Today’s retail reality is about customer centricity. Online, in-store, mobile and social channels are finally merging in today’s retail world, allowing consumers to enjoy a uniform but tailored total shopping experience. For many retailers, successfully accomplishing these challenges means significant changes to their e-commerce solution. For some, that means replatforming and for others, leveraging different technology pieces. In this session, we explore the technologies and methodologies that allow for a cohesive experience by laying the groundwork (e-commerce platforms and tech stack) while uncovering technology innovations that warrant consideration today.

Let’s Get Tactical: Analytics

Speaker: Amy Madonia, Former Vice President, E-Commerce, Marketing, Donna Morgan & Ali Ro Retailers have been collecting and analyzing data to understand their customers and their shopping behaviors.

Analytics give insight into what has worked and why. Retailers now need to identify the data that they need to make business decisions around customers, tracking their actual behavior. Only real data will allow predictive analysis and recommendation engines to be effective. This session will address the best technology to suit your data analytics needs.

3:15-3:35 p.m.

Pre-Conference Workshop

will cover how brands and retailers are leveraging advanced technologies to move customer interactions beyond the four walls of the retail store and the e-commerce storefront. Our speakers will illustrate how you can take advantage of emerging technologies to expand your reach, stay ahead of the competition and accelerate sales.

IRCE 2016

8:30 a.m.-4:15 p.m.

Ballroom D

Amazon & Me Workshop 2016 Your Best Amazon Year Yet

Retailers and brand manufacturers are eager to learn about the latest Amazon developments and selling opportunities that will catapult the business to the next level. 2016 can be the year to make this happen. This workshop will provide Amazon veterans and newcomers alike with the knowledge, insights and tactics to drive sales, profits and sustainable growth.

Sessions are tailored for both first-party vendors and third party sellers ready to develop a robust and comprehensive Amazon strategy.

Sponsored by ROI Revolution

8:30-8:45 a.m.

Welcome & Introduction

Speaker: Scot Wingo, Executive Chairman, Co-Founder, ChannelAdvisor Corp.

Amazon & Me Workshop Chairman Scot Wingo will give an overview of the day’s agenda and a roadmap for retailers and branded manufacturers. From getting products listed on Amazon, to fulfilling orders, managing feedback and analyzing performance, the 2016 Amazon & Me framework will provide everything you need to know to maximize sales and profits on Amazon. This workshop will cover the entire process of selling on Amazon from both first-party and thirdparty seller perspectives.

8:45-9:15 a.m.

Vendor Central 101: Top Strategies for Getting Started

Speaker: Chad Brandon, Key Account Manager, Amazon, ASICS Amazon has the most unusual requirements for your product data.

Managing your Amazon product listings in Vendor Central, the web interface for manufacturers (also called first-party sellers), can be very confusing and require tedious manual input. This session will provide top strategies to ensure your product information is properly uploaded to Vendor Central and give tips on

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automating the process. All attendees, including retailers, will gain a deeper understanding of the Amazon ecosystem.

9:15-9:45 a.m.

Seller Central 101: Marketplace Listings Best Practices

Speaker: Dave Madoch, Director, E-Commerce, Toynk Toys The key to Amazon Marketplace success is creating comprehensive product listings using Amazon Seller Central, which is open to all merchants. Amazon has an extensive set of data requirements for each of its categories. This session will cover how to efficiently organize your product data and attributes for optimal performance on Amazon, what it’s like to work within the Amazon Brand Registry to manage your content and best practices for quantity management and correcting product listing errors.

9:45-10:15 a.m.

Merchandising for Enhanced Visibility

11-11:45 a.m.

How to Own the Buy Box

Speakers: Jason Stuempfig (pictured), Chief Operating Officer, ShoeMetro; Marina Macartney, Director, Marketplace, Swiss Watch International The Buy Box is a coveted piece of Amazon real estate. Using Fulfillment By Amazon is a great way to tap into Amazon’s Prime audience, a highly loyal group that converts and spends more than non-Prime shoppers, and get access to the Buy Box. This session will cover the intricate details of repricing on Amazon to win the Buy Box and still make money, as well as leveraging Amazon’s massive fulfillment center network to increase the speed and efficiency of your fulfillment.

11:45 a.m.-12:15 p.m.

Climbing the Ranks: Product Reviews and Seller Reputation

Sponsored by ROI Revolution

Speakers: Joseph Jaconi (pictured), General Manager, Co-Founder, Tech Armor; Dave Rifkin, President, Chief Executive Officer, MicroFiber Products Online A solid seller reputation and positive customer feedback form the backbone of a successful Amazon business. This session will outline five steps retailers can take to solicit feedback, encourage positive product reviews and respond to negative feedback in constructive ways to protect brand image and even convert complainers to advocates.

10:30-11 a.m.

12:15-1:15 p.m.

Speaker: Fahim Naim, Founder, eShopportunity Once you have Amazon selling your products, as a brand you still have many levers you can pull to merchandise your products and drive more sales. This session will cover the best practices for product merchandising on Amazon such as A+ Pages enhanced content, SEO and more.

10:15-10:30 a.m.

Break

Get Discovered: Advertising Strategies for Retailers

Speakers: Matt Kubancik, President, Founder, Street Moda; Anna Nason, Online Marketing Manager, Data Feeds: CSE, Marketplaces, FTD Companies Inc. Your product listings are live on Amazon – now it’s time to get discovered.

This session will cover advertising, categorization and promotion strategies on Amazon to increase your visibility on the Marketplace. Attendees will walk away with five strategies to help move their product listings higher on the Amazon search results page, including product reviews, so you can get found fast.

Lunch

A boxed lunch will be served adjacent to the session rooms.

Sponored by ROI Revolution

1:15-2 p.m.

Techniques to Drive Profits and Sales for Manufacturers Speakers: Eric Heller, Chief Executive Officer, Founder, Marketplace Ignition; Scott Ohsman, Chief Executive Officer, Founder, The Cairn Company Once you have listed your products and merchandised them, what else can you do to drive more sales? How can you utilize the data provided by Amazon via Vendor Central to increase profits? This session will cover techniques and marketing programs, such as Amazon Vine and Subscribe & Save, which manufacturers selling directly to Amazon can leverage to grow Amazon success.

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EVENT GUIDE

2-2:30 p.m.

Speaker: Alison Held, Product Manager for Marketplaces, ChannelAdvisor What are you doing with all that data?

Now that your Amazon orders are piling up, it’s time to make informed decisions to take your Amazon sales to the next level. This session will provide five strategies for analyzing data to improve your Amazon performance, better understand the demand for your products and avoid stockouts.

2:30-2:45 p.m.

Break

Sponsored by ROI Revolution

2:45-3:30 p.m.

Amazon 2016 and Beyond

8:45 a.m.-4:45 p.m.

Ballroom A

B2B Workshop B2B E-Commerce: The Future is Digital

Just as e-commerce revolutionized consumer shopping and buying, it is transforming B2B commerce. This workshop will prepare manufacturers, distributors and wholesalers to compete in the new world of B2B e-commerce. It will feature real-life stories of challenges and success, guidance on what to offer on a website and what’s best sold by reps, how to make sure websites are performing up to expectations, how to integrate e-commerce into an operation and how to achieve staff buy-in.

Sponsored by NetSuite

Speakers: Fahim Naim, Founder, eShopportunity; Scot Wingo, Executive Chairman, Co-Founder, ChannelAdvisor Corp.; Chad Brandon, Key Account Manager, Amazon, ASICS The last session of the Amazon & Me Workshop will be a wrap-up of the day’s content and themes. Speakers from earlier in the day will open the mics to answer attendees’ questions about aspects of selling on Amazon that were not answered in the course of the day or to provide more detail about areas that were discussed.

Our panel of speakers will encourage attendees to participate and provide insights based on their own experience using Amazon systems. The goal is to leave no stone unturned and no question unanswered.

Speaker: Paul Demery, Editor, B2BecNews E-commerce in commercial selling is developing fast. Companies that don’t harness the power of the Internet to make buying easier for their customers and to gain the efficiencies that e-commerce provides will soon be at a competitive disadvantage. The editor of Vertical Web Media’s B2BecNews and chair of the B2B workshop will lay the groundwork for today’s discussions with an overview of the leaders in the adoption of e-commerce in B2B selling.

4-6:30 p.m.

Welcome Reception in Exhibit Hall

This reception will kick off the opening of the Exhibit Hall. Open to all IRCE attendees and featuring complimentary

Welcome and Introduction: B2B E-Commerce Is Happening

9-9:30 a.m.

Betting on B2B E-Commerce for Growth

In this presentation that kicks off the B2B Workshop, our speaker will detail the value the company finds in transformation to an e-commerce business model and the journey the company has embarked upon—in technology, management, staffing and business processes—to make

June 7-10, 2016 • Chicago • McCormick Place West

Full-Steam Ahead to $1 Trillion+ Sales

Speaker: Andy Hoar, Principal Analyst, Forrester Research As the B2B world conducts more commerce on the web, companies of all sizes will reap more revenue; as a result, all will have to possess a deep understanding of how the transformation to B2B e-commerce happens. A leading industry analyst will discuss key trends in B2B e-commerce from the viewpoints of customers’ demands and sellers’ strategies.

How are online buyers’ expectations shifting? What are manufacturers, distributors and wholesalers doing to meet those demands, stand out from the crowd of competitors, and operate more effectively and efficiently as sellers of products and services? Our speaker will provide a look behind the scenes at e-commerce business strategies and related technology investments.

10:15-10:30 a.m.

Break

Sponsored by NetSuite

10:30-11 a.m.

The B2B Customer Journey: When to Offer Guideposts and When to Step Out of the Way

Speaker: Adrienne Hartmann, Director of E-Commerce, Government and Customer Insights, J.J. Keller & Associates What’s a likely course for a B2B buyer, from researching through purchasing to the final sale – and how can sellers best interact with buyers along the way? Our speaker will share her experiences in how her company uses the web to acquire customers, engage them, close more deals, and build a loyal following. Steps in this process can involve knowing which content – such as product brochures or promotional offers – to display with search marketing and display ads; knowing when and how to reach out with e-mail or live chat; and when a sales rep should step in with the personal touch. J.J. Keller sells compliance manuals, online training courses and services to help companies deal with government regulations in such areas as workplace safety, transportation, human resources and handling of hazardous materials, so every customer need is different. Its customers include 91% of the Fortune 500.

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Post-Conference Workshop

8:45-9 a.m.

Bring Your Burning Questions: Wrap-up Q&A

9:30-10:15 a.m.

Main Day 2

3:30-4:15 p.m.

e-commerce a reality for resellers and retail customers.

Main Day 1

Speaker: Gene Munster, Research Analyst, Piper Jaffrey Amazon spends more than $15 billion a year on research and development, more than any retailer in the United States and even more than most technology companies. This session will examine the latest Amazon innovations to illustrate how initiatives like drone, grocery and restaurant delivery, along with other developing projects, impact your Amazon business in the near- and longer-term future.

beer, wine and soft drinks, this is the perfect time to get acquainted and browse the 600+ solution vendors.

Sponsored by IBM

Pre-Conference Workshop

Analyzing Your Marketplace Data

IRCE 2016

11-11:45 a.m.

How Well Can Buyers Really Use Your Site?

Speakers: Sonesh Shah, Director, Digital, Robert Bosch Tool Corp.; Scott Kincaid, Vice President of User Experience, Usability Sciences Developers and clients can be so close to a project that they don’t really understand how actual customers shop a site. The only way to know for sure is to observe real customers trying to accomplish a task.

Our speakers performed a usability study focusing on subjects attempting to buy items and gather information on B2B web sites. You can test your own knowledge of web site design when our speakers share the videos, with user commentary, then ask the audience to vote on which next steps the users took. This session will open eyes as to what seems obvious to business owners but obscure to customers.

11:45 a.m.-12:45 p.m.

Lunch

A boxed lunch will be served adjacent to the session rooms.

Sponsored by NetSuite.

12:45-1:30 p.m.

Selling Complex Products?

Build the Right Set of Online Selling Features

Speakers: Gene Alvarez, Managing Vice President, Gartner Inc.; Matt Clark, Global Director of E-Commerce, Newark element 14 A seemingly simple B2B shopping task, such as buying an electronic component, can involve many steps – some complex, some simple. Buyers and sales reps alike make many assumptions, some spoken and some tacit, when working together on an order. On the Internet, however, buyers have to spell out everything they need. An e-commerce platform that misses a step or presents vague options will fail as a selling medium. Our speakers will address the multiple e-commerce technology platform options that companies can install and explain the features that can be important to buyers involved in complex purchases. Our first speaker has many years experience in analyzing and recommending e-commerce platforms.

Our second speaker represents a manufacturer that has invested in creating an up-to-the-moment B2B e-commerce website that streamlines buying. They will discuss how the right web site features can ease the purchase of complex products and earn the loyalty of repeat customers.

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1:30-2 p.m.

The Foundation of B2B E-Commerce Success: Your Product Information Strategy

Speaker: Julie Schmitt, E-Commerce Marketing Analyst, Tops Products/RR Donnelley When a ground up rebuild of an e-commerce system is necessary, one of the first areas ripe for change is usually the catalog. Creating a consolidated Product Information Management system can easily become the initiative around which development of an e-commerce strategy revolves. Our speaker will talk about how one company developed its product management platform, the staff and monetary resources it required and how it underlay the rest of the e-commerce implementation.

2-2:45 p.m.

Does E-Commerce Self-Service Top the Performance of Sales Reps?

Speakers: Justin Racine, Director, Marketing, E-Commerce, Geriatric Medical Supply; Dwayne Doshier, Director, Customer Growth Services, Insite Software As executives compare e-commerce strategies to traditional selling through account managers and field sales reps, it’s helpful to view data on what works.

Our speakers will discuss how to use an online dashboard to gain a comprehensive look at such data as sales of product categories and particular SKUs via self-service e-commerce and through sales reps. Companies can use that data to determine which products sell well without discounted prices through online self-service and which require a sales rep’s expertise. Companies can also view customer satisfaction ratings for the purchase of the same products sold through self-service e-commerce and through sales reps, then decide what they need to do to improve customer satisfaction through each channel.

Our speakers will explain how using dashboard analytics provides executives with the perspective to ensure both their e-commerce system and their sales reps are performing at the highest levels for the best return on investment, and how they can use dashboard data to determine the steps to improve performance.

2:45-3:15 p.m.

Using Mobile Technology to Keep Sales Reps in the Game — and Hitting Home Runs

Speaker: Brian Finkle, Director of E-commerce, Evergreen Enterprises of Virginia As more companies buy products through self-service e-commerce, sales reps face the challenge of evolving to make their contributions more valuable in customer relationships. One way to change is through the use of mobile devices that field sales reps can use to help customers research and buy products. As customers place more orders through self-service online methods, sales reps can be freed from helping customers place basic orders.

And, equipped with the right tools tied to such information as available inventory and customers’ contract pricing, reps can spend more time helping customers place larger, higher-margin orders and develop new business with prospects. Our speaker will explain how a field sales rep

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EVENT GUIDE

Pre-Conference Workshop Main Day 1

3:15-3:30 p.m.

Break

Sponsored by NetSuite

Helping Small Businesses Shop - Wherever They May Be Speaker: Hayden Kwast, Manager of E-Commerce and Marketing, Olam Coffee Small business owners and procurement managers have a lot to juggle, and many travel frequently. A thorough mobile strategy is essential for any company that wants to target sales to these innovative, busy buyers. Olam Coffee, a coffee supply chain management company that connects coffee roasters with coffee producers, has experienced a significant

4-4:45 p.m.

You Can Make a Retail Site Work in the B2B World — If You Know What You’re Doing

Speakers: Pam Schechtman (pictured), Vice President, Corporate E-Channel, Enesco; Ken Burke, Founder, MarketLive As retailers take on more sales to business buyers – such as bulk sales of gifts or uniforms to corporations – they need e-commerce sites that deliver the basics to B2B buyers: a retail-like set of site features that make finding and purchasing products fast and easy and a complementary set of B2B features that

June 7-10, 2016 • Chicago • McCormick Place West

ensure the buyer is acting within authority and within budget. Beyond that, buyers want extensive product specs and installation instructions; the ability to share planned purchases with colleagues and supervisors before completing a purchase; and the option to pay with purchase orders integrated with their accounts/ payable system. Our speakers, one a provider of e-commerce technology and the other a B2B seller, will share insights on how to design an effective site for B2B e-commerce.

4-6:30 p.m.

Welcome Reception in Exhibit Hall

This reception will kick off the opening of the Exhibit Hall. Open to all IRCE attendees and featuring complimentary beer, wine and soft drinks, this is the perfect time to get acquainted and browse the 600+ solution vendors.

Sponsored by IBM

21

Post-Conference Workshop

3:30-4 p.m.

jump in online sales since deploying a mobile commerce strategy in early 2015. Olam’s e-commerce & marketing manager will discuss how Olam synced its marketing initiatives and e-commerce platform to launch and maintain an effective mobile strategy.

Main Day 2

can, for example, spend more time helping customers choose the best selection of merchandise, and view available and planned inventory to prepare for peak seasons, while using tablets to display detailed images of new products.

IRCE 2016

June 8

Main Day 1 8:15-8:30 a.m.

Welcome and Introduction

Speakers: Joan Dyer, Director, Marketing, IRCE | Emerald Expositions; Kim Runner, Director, Sales, IRCE | Emerald Expositions; Kurt Peters, Executive Editor, Internet Retailer

8:30-9 a.m.

KEYNOTE: 180 Countries, 34 Languages, One Platform: How the New, Global Dell.com Keeps Customers Happy Around the World

Greg Bowen, Vice President, Dell Commerce Services, Dell Today, as consumers’ expectations of the online shopping experience ratchet up at an ever-faster pace, shopper preferences and marketing opportunities can emerge or evaporate in a near-instant.

For online retailers that operate on a global scale, it’s even more challenging to manage these fast pivots seamlessly across multiple countries, cultures and languages. Computer industry giant Dell has met that challenge head-on with a monumental replatforming effort: a custom-built e-commerce infrastructure that unites its online properties around the world on a single platform. Now live after 18 months of development, the new platform gives the company unprecedented speed in executing changes large and small to online marketing and merchandising that must meet customer demands across 180 countries and 34 languages. Combining a response agility more typical of smaller retailers with Dell’s own scale and resources as a global leader, the new platform is delivering impressive results, with the responsive design that was part of the platform rollout having already produced a 50% lift in the conversion rate from mobile devices and a 70% increase in customer satisfaction.

In this Keynote Address, Dell’s vice president of Dell Commerce Services will showcase examples of what the new

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platform enables in added functionality and Dell.com’s ability to respond rapidly to market opportunities around the world, as well as what that’s achieved for Dell. The winning outcome of Dell’s massive replatforming demonstrates for online retailers of all sizes why speed and agility are critical engines in driving success in today’s fast-changing online environment.

A very special

THANK YOU

to our Conference Sponsor:

9-9:30 a.m.

SPECIAL GUEST: A Social Strategy Tailored for All of Humanity

John Yembrick, Manager, Social Media, NASA As NASA’s social media chief, John Yembrick has a mission “to bring space down to Earth” for everyone, inspiring a band of social enthusiasts to alert a new generation of Americans: Space rocks. Like many retailers, NASA does not have a big budget for social media initiatives and yet its highly diversified portfolio — nearly 500 social accounts across 12 platforms — elevate mankind from mere observer of space exploration to participant by connecting Earth dwellers with astronauts via online Q&As, hosting live events called NASA Socials and providing followers the virtual experience of a spacewalk via spectacular video footage of our planet from outside the International Space Station. In its quest to provoke that “aha!” moment among those for whom space is too distant a concept, NASA explores new ways social media is woven into our lives and positions itself at the center of that universe. Attendees will be inspired to view their own brands through fresh eyes and explore uncharted territory to reach a broader audience through social media.

9:30-10:30 a.m.

Break in Exhibit Hall

Sponsored by Maropost Marketing Cloud | Refresh Lounge, Booth #629

10:30 a.m.-4:45 p.m.

Ballroom E

Success Strategies for Top Executives Track Managing for Today and Stewardship for Tomorrow

This track will cover the landscape on the strategic thinking retail company leaders must use in assessing opportunities and challenges. It will show how critical decisions made at top management levels pull the key levers that drive e-commerce results and company growth — increasing revenue and containing costs — at the implementation level.

10:30-11 a.m.

What Shoppers Want From Online and Omnichannel Retailers in 2016 Speakers: Gian Fulgoni, Executive Chairman Emeritus, Co-Founder, comScore; Bala Ganesh, Director, Retail Marketing, UPS The fifth year of a joint survey from UPS, comScore and The E-Tailing Group team polls 5,800 avid online shoppers on the online shopping experience, touching on broad-ranging topics from mobile and social media to product marketing, new technology, loyalty and more. Survey findings show that 83% of shoppers are

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EVENT GUIDE

11-11:30 a.m.

The Zen of Financial Intelligence

11:30 a.m.-1:15 p.m.

1:15-1:45 p.m.

The Secrets Behind 10x Growth

Speaker: Timothy Peterson, President, Dataglam Omnichannel Consulting The most successful Internet retailers are not nameless, faceless, and robotic. Rather, they recognize that humans respond to the same treatment online that they do across all channels. In this session we’ll hear the expert perspective of a veteran e-retailer on how new technologies are creating and supporting the human connection online and how this is playing out in specific brands. Our speaker will examine how what’s always worked in customer interactions in-store is now coming to the fore online to drive conversions

2:15-3:15 p.m.

Break in Exhibit Hall

Sponsored by Maropost Marketing Cloud | Refresh Lounge, Booth #629

3:15-3:45 p.m.

How and Where To Find Top E-Commerce Talent

Speaker: David Redlich, President, CoFounder, ReStockIt.com It’s no surprise that two of the top speakers at IRCE 2015 used the opportunity to announce from the conference stage to the general audience of nearly 7,000 e-commerce professionals that their companies were actively hiring. The right marketing and operational strategies and technology are critical to maintaining and growing a successful e-commerce business, but they require talented staff to create, execute and run them. It takes creativity to connect successfully with the best employee prospects. In this session, you’ll garner new ideas on how and where to reach them and how to communicate your opportunities in a way that nets the best results.

4:15-4:45 p.m.

Outsourcing Technology: A Growth Strategy for Everyone?

Speakers: Richard Sejean (pictured), Director, E-Commerce, Browns Shoes Inc.; Andy Lee, Manager, E-Commerce, D-Link There’s a strong argument that it makes sense to outsource most technology.

Many e-commerce startups use Amazon Web Services as a host – AWS will even provide a credit for startups that use it.

Many inexpensive e-commerce applications allow an e-retailer to get up and running for as little as a few hundred dollars a month.

But can what works so well for start-ups also deliver benefits to established e-retailers with entrenched systems already in place? This session will cover how to determine the capabilities of an outsource service provider and also what will be required of your company to make the relationship work. You’ll learn the questions to ask to figure out whether, and when, buying capacity outside of your own four walls vs. relying on your own technology could make sense for your e-commerce business, no matter what its size.

4:30-6:30 p.m.

Cocktail Reception in Exhibit Hall

Grab some complimentary beer, wine or soft drinks and meet with some exhibitors before heading out to the numerous networking events, parties and more hosted throughout Chicago.

Sponsored by Circle Commerce

Post-Conference Workshop

Speakers: Bryan Lalezarian (pictured), Chief Executive Officer, MeUndies; Robert J. Moore, Chief Executive Officer, CoFounder, RJMetrics What do high-growth e-commerce companies have in common? They’re experts at leveraging the Internet’s unique capabilities to drive repeat purchases among customers. In contrast to industry statistics showing that only 32% of online customers purchase a second time, more than half of these companies’ revenue comes from repeat buyers. The lifetime value of their customers is 79% higher than average, and the top 1% of their customers are worth 18 times more than the average customer.

Retailers of all sizes will learn the tactics that increase repeat purchases and AOV, and the metrics to watch in benchmarking

People Are People: Success Stories Online From Those Who Know The Deal

3:45-4:15 p.m.

What the Growing Role of Apps Means for Retailers and Brands Speakers: Michael Molitor, Senior Vice President, E-Commerce, Kohl’s; Samuel Yang, Vice President, Americas, App Annie Consumers’ growing adoption of mobile is shaking up how consumers search and shop. And that means online marketers will need to strategize – and spend – differently if they rely on search to reach customers. Most of the time a consumer using a smartphone, unlike a desktop user, does not start with search on a browser.

June 7-10, 2016 • Chicago • McCormick Place West

Main Day 2

Lunch Break in Exhibit Hall

Sponsored by ZenContent

1:45-2:15 p.m.

Instead she goes right to her favorite app.

Google is not present in that app in most cases, nor are most advertising networks.

With smartphone users increasingly spending their online time in mobile apps instead of the open web, this session will examine how apps are changing traditional online marketing and what e-retailers must to do thrive in the new environment.

Main Day 1

Speakers: Carla Sancho, Chief Marketing Officer, Weddingcollectibles.com; Parag Mamnani, Founder, Chief Executive Officer, Webgility To increase revenue, both new and seasoned e-commerce businesses must distill data to its purest form for analysis.

This presentation will identify the specific elements key to e-commerce that every online seller must know about their business to drive results. Our speakers will provide a simple formula for finding, mastering and leveraging this information to increase profits from online sales.

You’ll learn the right questions to ask – for example, in determining their most profitable items, should e-retailers include all costs such as marketplace fees or return rates? This session will cover where to find answers and how to use them to scale up.

their own efforts against the best practices our speakers will share.

Pre-Conference Workshop

satisfied with desktop shopping but only 65% with mobile shopping; 43% of shoppers discover new products via social media; shoppers are willing to wait eight days for deliveries when shipping is free but only six when paying for it, and other useful planning data. Our speakers will provide insights into consumer behavior and offer guidance on how e-retail executives can adapt their approaches to drive sales and profits.

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IRCE 2016

10:30 a.m.-4:45 p.m.

Ballroom A

Retail Chains Track Exploit Store Assets to Fuel all Selling Channels

Physical stores represent a significant investment and retailers seek new ways to leverage these assets to support all selling channels. The store pickup option for goods ordered online has grown in popularity and many are taking the service to new levels.

Others are focusing on creating interactive experiences in store using beacons and touchscreens. This track will explore initiatives that blur the lines between the physical and digital to keep customers shopping wherever they like.

10:30-11 a.m.

From Clicks to Bricks: Using Stores to Grow Digital and Vice Versa

Speaker: Karl Bracken, Senior Vice President, Supply Chain Transformation, Target Corp.

Just a few years ago, retail supply chains primarily moved products from vendors through distribution networks to the store shelf. While that infrastructure is still in place, consumers and their expectations have dramatically changed. Retailers are re-engineering their supply chains to use their physical assets – like stores – in new ways, providing even more convenience and choice to consumers. The result?

Greater loyalty and growing sales. In this session, Target SVP Karl Bracken will share insights and lessons from Target’s journey as they’ve rolled out flexible fulfillment capabilities like order pickup and shipfrom-store, and seen the benefits for digital growth.

11-11:30 a.m.

An Omnichannel Odyssey: Toppling Silos to Gain a 360-Degree View of the Shopper

Speaker: Tiffany Cooley, Vice President, Marketing, Bon-Ton Stores For retailers with a traditional heritage, like department store chains, knocking down data silos to get a 360-degree view of the customer is especially difficult because old

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school thinking is hard to shake. Bon-Ton Stores is tackling this challenge with a new Internet-enabled data infrastructure that will provide heightened visibility into online and offline shopper behavior while at the same time, shifting the cultural mindset to blur the lines of channels and customer touchpoints. In this session, Bon-Ton’s vice president of marketing will outline how the 270-store chain is moving toward a technology-enabled and people-powered omnichannel culture to bring consistency to brand interactions across all channels and drive sales in-store and online.

11:30 a.m.-1:15 p.m.

Lunch Break in Exhibit Hall

Sponsored by ZenContent

1:15-1:45 p.m.

Dynamic Pricing: Lessons from Leaders and Laggards

Speaker: Paula Rosenblum, Managing Partner, Retail Systems Research The Internet has changed the pricing game, granting shoppers power to haggle and a competitive edge to e-retailers that turn this transparency to their advantage.

When it comes to strategy, execution and perception of dynamic pricing’s impact in store and online, there is a deep divide between e-retailers pacing ahead of the industry and those trailing behind on comp sales. Which are you? This session will pose questions to help determine if you need to up your pricing strategy game: Do you measure effectiveness of promotions and eliminate poor performers? How do you balance the need to get more sophisticated with pricing against the fear that consumers will rebel or game the system? This session will reveal startling disconnects between pricing strategies of leaders that focus on the customer and process improvement versus laggards that naively seek a silver bullet technology solution rather than monitor competitors’ pricing activity – and their own. Benchmark your company against the leaders and get ready to rethink your approach on dynamic pricing.

1:45-2:15 p.m.

Speedy Store-based Fulfillment — A Game of Tag, You’re It Speakers: Rory Hudson, Vice President, Information Technology, Zumiez; David Potts, Chief Executive Officer, Founder, SalesWarp Fulfilling website orders via stores is a smart way to optimize physical assets.

Add a competitive element to incentivize staff and soon the culture becomes performance-oriented. This is what Zumiez found when it implemented an order

management system with a stopwatch: if a store fails to fill and ship an order within a preset time, the order is re-routed to another store; the stopwatch starts again and if the second store is too slow, the order is re-routed again – and everyone is keeping score. Top performers in this hot potato game – at the warehouse and in stores – are recognized and rewarded.

And those lagging behind are motivated to up their game. Zumiez will describe how the new strategy and systems were deployed, how staff adopted the process changes, the positive impact on the work environment and most importantly, the sales impact of faster delivery times. Our second speaker from vendor SalesWarp will detail the automation required to implement such a system and the results seen by other retailers using a similar strategy.

2:15-3:15 p.m.

Break in Exhibit Hall

Sponsored by Maropost Marketing Cloud | Refresh Lounge, Booth #629

3:15-3:45 p.m.

Engaging Shoppers in Store: Are Beacons a Good Option or a Distraction?

Speakers: Jeffrey Douglas, General Manager, E-Commerce, Nebraska Furniture Mart; Adam Silverman, Principal Analyst, Forrester Research Now that the initial hype has lifted for beacons – those location-aware devices that connect with shoppers in stores via their smartphones – what’s next? In this session, our speaker from Nebraska Furniture Mart will disclose why the retailer digitally tagged nearly all major products to help shoppers locate items easily with beacons in its massive selling spaces such as its 560,000-square-foot store. NFM will also outline its dynamic digital pricing strategy that lends a competitive edge.

This session will include broader context from Forrester Research on how other retailers are deploying beacons, along with a reality check to help determine if beacons are a fit for your business or whether you’re better off focusing on your total mobile strategy – without beacons – at least for now.

3:45-4:15 p.m.

Unlock the Secret to Store Incentives that are Fair and Fruitful

Speaker: Steve Haffer, CIO, EVP, Marketing, E-Commerce, IT, American Signature The role of sales associates to lift the brand and sales – both online and in store – has never been more crucial. It’s a

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Booth #249

EVENT GUIDE

4:15-4:45 p.m.

4:30-6:30 p.m.

Grab some complimentary beer, wine or soft drinks and meet with some exhibitors before heading out to the numerous networking events, parties and more hosted throughout Chicago.

Sponsored by Circle Commerce

The long-established vehicles that are the bedrock of online marketing today remain popular on their own merits: affiliate marketing, email, SEO and SEM can cost-effectively acquire traffic and customers and drive sales and loyalty. This track will cover new ways to use the proven workhorses of digital marketing and also remind e-marketers that sometimes, the quickest problem fixes and best opportunities may be found in a new perspective on what they already know.

10:30-11 a.m.

The New Tactics Driving Affiliate Marketing Today

Speakers: Nicholas Lamothe (pictured), Senior Manager, Retention Marketing, Adidas Group; Robert Glazer, Founder, Managing Director, Acceleration Partners Elevating and improving your affiliate program can be difficult in a world of off-brand promotion and cross-channel cannibalization. However, smart brands are using new technology and tactics to create programs that drive incremental and sustainable revenue. Our first speaker will discuss the changing industry and explain how retailers are focusing affiliate programs on elements like brand alignment, high-quality partners, mobile optimization, and global expansion to drive revenue. Our second speaker will discuss how his company has upgraded its affiliate program using these strategies and tactics. Attendees will gain expert insight into the future of affiliate marketing as well as takeaways to leverage in their own programs.

June 7-10, 2016 • Chicago • McCormick Place West

Speaker: Debbie Johnsen, Director, Interactive Marketing, Leading Hotels of the World Paid and organic search can be very effective in driving traffic and conversions.

But can you rely solely on search to grow your customer base? This session will focus on the different roles that display, social and other media play in the conversion path. Our speaker will explain the right media mix for each business, how to set goals and allocate media spending and how to understand the customer journey and path to purchase.

11:30 a.m.-1:15 p.m.

Lunch Break in Exhibit Hall

Sponsored by ZenContent

1:15-1:45 p.m.

Five Paid Search Strategies for Capitalizing on Buyer Intent

Speakers: Scott Tannen, Founder, CEO, Boll & Branch; Denis Coombes, Director, ROI Revolution Understanding a searcher’s intent can mean the difference between a wasted impression and a profitable click. Our speakers will discuss how Boll & Branch improved conversions significantly by using proven paid search strategies such as remarketing search ads. This campaign targets generic terms, for instance, serving ads to shopping cart abandoners who continued to search Google for “cotton sheets” after leaving their site. They’ll also share strategies to help you engage your shoppers by capitalizing on likely buyer intent.

1:45-2:15 p.m.

Step One: Get Content. Step Two: What Kind?

Speaker: Nathan Safran, Founder, CEO, Blue Nile Research Most online retailers know that presenting original content can help capture and convert traffic. Where they may be stalled in implementing that insight in their own content creation and marketing efforts is in not understanding what kinds of content resonate with different buyers, and what kind of content actually moves shoppers to purchase. Content creation is not a one size fits all proposition, and this session will feature original research that uncovers patterns in the different kinds of content that appeal to different personality types. You’ll also learn how those patterns differ between B2C and B2B buyers.

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Post-Conference Workshop

Cocktail Reception in Exhibit Hall

True Tactics

Search? Display? Finding the Right Balance

Main Day 2

Speakers: David Harris, Vice President, Information Technology, Yankee Candle; Brian Brunk, Principal, Boston Retail Partners Seamless shopping across physical and digital channels is a top priority for retail chains and many recognize that lack of a unified commerce platform is holding them back. Boston Retail Partners research indicates that 78% of retailers surveyed will adopt a unified commerce platform in the next five years. This session will detail how retail chains are pushing this “buy anywhere/ship anywhere” mandate through enhanced mobile, order management, fulfillment, payments and customer engagement. Our retail speaker is moving toward a centralized commerce platform and will share lessons learned so far, what pivots were necessary and how the new platform will exploit chains’ strengths – store assets and transaction history – to provide a seamless, personalized experience in every channel.

Marketing Must-Haves Track Find New Ways with Tried and

11-11:30 a.m.

Main Day 1

Seeking Nirvana: Unified Commerce to Enable ‘Buy Anywhere, Ship Anywhere’

10:30 a.m.-4:45 p.m.

Ballroom B

Pre-Conference Workshop

big turnoff to shoppers when store staff dismiss the importance of the digital channel and puts sales at risk, too. Key to creating a frictionless, cross-channel selling atmosphere is supporting the oftencircuitous shopping journey however it jukes from in-store, to desktop, mobile and back to store. Our speaker from American Signature will detail how it’s integrated in-store and digital selling, attribution and email so that store-based staff receive credit for a sale, even if that sale is closed online. He’ll show how this culture shift improved revenues, expanded reach of online shoppers and rewards all selling channels in fair and equitable manner.

IRCE 2016

2:15-3:15 p.m.

Break in Exhibit Hall

Sponsored by Maropost Marketing Cloud | Refresh Lounge, Booth #629

3:15-3:45 p.m.

20 Ways to Lose SEO Rankings

Speakers: Matthew O’Donnell, Owner, North Shore Residential Door; Nik Rajpal, Vice President, Marketing Sciences, Exclusive Concepts Believe it or not, Google wants you to rank for your top terms – but guess who keeps getting the way? You do. Our speakers will outline the 20 things retailers do that hurt their own rankings. This brand new research will include some algorithm shifts so newly-forged that they’re still smoking. This session will cover how to start identifying and correcting your biggest SEO blunders.

3:45-4:15 p.m.

Personalization + Email = Cart Recovery: A ‘Unique’ Look

Speaker: Courtney Lear Wallace, Director, Digital Marketing, E-Commerce, Unique Vintage At vintage-inspired fashion retailer Unique Vintage, a marketing campaign incorporating social, email and content elements to personalize interactions drove up sales in the email channel alone by 100%. It boosted shopping cart recovery by 300%, while its abandoned cart email messages produced a conversion rate of nearly 20%. In this session, Unique Vintage will explain how it used e-mail marketing strategies to keep a friendly and personal tone with customers in a campaign focused on saving abandoned carts. Our speaker will discuss how to use transactional emails, personalization techniques, and customers’ device preferences to extend loyalty and improve customer engagement.

4:15-4:45 p.m.

Lightning Round: Two Dozen Quick Fixes to Boost Your Online Marketing and Conversion

Speakers: Sarah Resnick, SEO and Digital Marketing Senior Manager, 1800flowers.com; Adam Audette, Senior Vice President, Organic Search, Merkle E-retailers worry about static or decreasing conversions due to online marketing that just isn’t equal to the task.

They want to know how to hit with the marketing heavyweights, pull in leads, increase revenue and boost search engine rankings. This session will identify what some of the worst marketing mistakes are

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– commonly made every day – and how to avoid them. It will highlight examples of best practices in paid search, SEO, email marketing and social media marketing and provide takeaways that can be implemented easily to improve results.

4:30-6:30 p.m.

Cocktail Reception in Exhibit Hall

Grab some complimentary beer, wine or soft drinks and meet with some exhibitors before heading out to the numerous networking events, parties and more hosted throughout Chicago.

Sponsored by Circle Commerce

10:30 a.m.-4:45 p.m.

Ballroom D

Small But Mighty Track Big Wins and Great Saves on a Shoestring

Small and mid-sized e-retailers have a competitive edge: agility.

In this track, multichannel and web-only merchants will divulge initiatives that strengthen their market position and do not require huge investments.

Learn how startups get off the ground, turn their first profit – and once humming along at a good clip – how they manage growth while keeping profits and the customer experience top priorities.

10:30-11 a.m.

How I Got Profitable

Speakers: Brad Rusin, Director, E-Commerce, Phoenix Leather Goods; Terri Hunsinger, Partner, WebUndies Whether startup looking to make that first buck or established and driven to return to profitability, every retailer confronts the question: What more can I do to get into the black? In this session, two e-retailers will chart their journeys from self-assessment to operational changes and technology investments to achieve and sustain profitability.

11-11:30 a.m.

Why the Top 500 Should Be Terrified of the Second 500

Speaker: Stefany Zaroban, Director, Research, Internet Retailer Each year, new insights emerge from examination of e-retailers in the Second 500 Guide, which profiles companies that rank No. 501 to 1,000, according

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EVENT GUIDE

Pre-Conference Workshop Main Day 1

Lunch Break in Exhibit Hall

Sponsored by ZenContent

Prescriptions for the Growing Pains of Mid-Market E-Retailers

Speakers: Steve Elkins, President, WEBS America’s Yarn Store; Darren Hill, Chief Executive Officer, Co-Founder, WebLinc; l Gabrielle Gallo, Head of E-Commerce, The Sak Brand Group Getting started in e-commerce has its challenges, but there are a lot of companies and people ready to help businesses get started online. Likewise, retailers at the higher end of the market have all the resources they need to be successful. But where navigating online retail seems to be most difficult – in the mid-market, facing growth spurts and all the related challenges – it’s surprisingly the most lonely and forgotten. This session will bring together mid-market retailers in all phases of growth to share their

June 7-10, 2016 • Chicago • McCormick Place West

experiences and lessons. Attendees will hear strategies for ramping-up an e-commerce team, meeting customer service needs, scaling marketing efforts and more. Attendees will gain a better understanding of the key performance indicators they should monitor to ensure they don’t outgrow order management systems, warehousing or fulfillment, and that their platform can scale with growing traffic and catalog size.

1:45-2:15 p.m.

To VC or Bootstrap? Pros & Cons to Fund Your Startup

Speakers: Brian Fricano, Chief Executive Officer, Founder, Sustainable Supply; Ross Petersen, Chief Executive Officer, CoFounder, Blitsy Startups can take on investors with aggressive growth goals, or bootstrap it, answer to no one and build the business steadily though more slowly.

Our speakers, one of whom took the

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Post-Conference Workshop

11:30 a.m.-1:15 p.m.

1:15-1:45 p.m.

Main Day 2

to online sales. These are the up-andcomers you may not have heard of that are rapidly making strides in e-commerce.

What’s unique about the latest crop of fast-growing leaders? What strategies are they deploying and what technology investments are they making? Last year, a predominant theme among the Second 500 e-retailers was thoughtful spending in search, social and mobile with a focus on profits and long-term stability over top line growth at any cost. Stefany Zaroban, who spends all year interviewing and analyzing these mid-tier e-retailers, will preview the latest trends among this important group, highlight attributes of the most successful and reveal where they are deploying resources to speed past competitors to earn a ranking in the Top 500.

IRCE 2016

venture capital route and one who chose to go it alone, will share the advantages and disadvantages of each approach.

Attendees will come away with a solid snapshot of each company’s funding strategy, the surprises they encountered, challenges overcome and whether, knowing what they know now, they would do it the same all over again.

2:15-3:15 p.m.

Break in Exhibit Hall

Sponsored by Maropost Marketing Cloud | Refresh Lounge, Booth #629

3:15-3:45 p.m.

33 Tactics to Engage and Retain More Customers — Across Every Channel

Speakers: Mark Ginsberg, Chief Marketing Officer, Beyond Stores; Andrew Scarbrough, Chief Operating Officer, Delegator, PriceWaiter.com E-retail startups become a formidable force when innovation and customer focus are the guiding principles.

BeyondStores.com CMO Mark Ginsberg will show how he draws on his SEO expertise to develop a variety of digital marketing strategies including upselling via email, content marketing, blogger outreach and shopper-friendly features such as hassle-free returns and a nameyour-own-price tool. As a result, the company grew quickly – from $1 million in 2011 to more than $13 million today – by leveraging inventive customer engagement tools on their site, on mobile and in social channels. Andrew Scarbrough, COO of Delegator.com and PriceWaiter, will provide greater context about tools used by BeyondStores and other leading retailers, helping Mark detail 33 tactics that fuel rapid growth that other Second 500 e-retailers can implement if they are willing to get creative, test, measure, learn and innovate.

3:45-4:15 p.m.

Curation + Comedy + Connection = Word of Mouth That Moves the Needle

Speakers: Jonathan Beekman, Chief Executive Officer, Founder, Man Crates; Brent Bellm, Chief Executive Officer, Bigcommerce This session explores tactics that bring a product to life without a big budget.

Speakers from gifts e-retailer Man Crates and Bigcommerce will illustrate how to inject humor, build word-of-mouth marketing and heighten customer service to convert a dissatisfied customer into a brand advocate. Man Crates will disclose

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unconventional gambits such as offering products that don’t exist; inventing a holiday honoring caveman nutrition; and delighting gift-givers (while frustrating recipients) with hard-to-open gift boxes.

It’s all in the name of creating memorable products and experiences. Started on a shoestring $1,000, Man Crates offered products it did not have available for sale as a way to open dialogue with customers and learn what products would resonate with them – and why – before developing that merchandise. That curation led to creative “manly” new gift offerings such as alpaca jerky and gear to ward off a Zombie attack.

4:15-4:45 p.m.

My Worst Idea and What I Learned

Speakers: Jana Francis, President, Founder, Steals.com; Bret Bonnet, President, Quality Logo Products Entrepreneurs know this: The silver lining of a seemingly great idea that bombs often yields important insights and a deeper understanding than would otherwise have been possible. These hard-won lessons have a short-term cost but pay dividends in the long run. In this session, two e-retailers will divulge e-commerce initiatives that did not produce the desired ROI but instead paved the way to surprising successes.

In this wrapup session, attendees will be inspired to take a calculated risk, equipped to dissect results and devise a Plan B, if needed, that is phenomenally more successful than Plan A. E-retailers will head home primed to deploy that new idea they’ve been noodling – with confidence they’re prepared to pivot, whatever the outcome.

4:30-6:30 p.m.

Cocktail Reception in Exhibit Hall

Grab some complimentary beer, wine or soft drinks and meet with some exhibitors before heading out to the numerous networking events, parties and more hosted throughout Chicago.

Sponsored by Circle Commerce

10:30 a.m.-4:45 p.m.

Ballroom C

Fulfillment, Customer Service & Operations Track The Backroom: The Hub That

Keeps Customers Happy and Loyal The real test of how good an e-retail organization is comes after the sale. How well do they handle fulfillment and delivery?

Post-purchase inquiries? Returns?

These sessions will dive into the hidden foundation of e-commerce success that supports everything else. Topics include managing fulfillment and shipping, handling customer service, keeping a lid on fraud and managing returns.

10:30-11 a.m.

How Well-Executed Operations Are the Key to Customer Satisfaction

Speaker: Annie Scopel, Director of North American Customer Service, Thule Inc. Customers might think your web site is beautiful and they may be able to find and order your outstanding products easily. But what they really remember after they receive an order is how quickly the product arrived, the condition it was in and how effectively you responded to postpurchase inquiries. In the face of unhappy post-purchase customers, Thule Inc., which provides bags, cases and car carriers, overhauled its operations from post-order support, to fulfillment and delivery and customer service. Our speaker will talk about how Thule identified problems, what it took to repair them and the benefits the company has derived.

11-11:30 a.m.

Managing Drop Shipping in Times of Crisis

Speaker: Sam Sisakhti, Owner, USTrendy Drop shipping is an efficient way of operating when things are going great. But what happens when a crisis strikes – like the January 2016 blizzard

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Panic is no substitute for a plan.

Stop by Booth 415 to discuss how Akamai can protect your online business without compromising performance or customer experience. akamai.com/security

Wishing For Affordable Warehouse Automation?

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Meet Perfect Pick. The truly unique robotic goods-to-person technology ideally suited for small to midsize businesses.

Affordable and scalable, this standalone aisle solution is designed to install quickly and easily into your existing operations. And, as you grow, to keep pace every step of the way.

Visit Us at Booth #1901

www.opex.com

856.727.1100

EVENT GUIDE

identifying and combating fraud. This session will examine the risks merchants face in fraudulent transactions, outline how fraud occurs among different payment methods, and look at steps one retailer has taken to decrease chargebacks and instances of fraud.

11:30 a.m.-1:15 p.m.

Sponsored by Maropost Marketing Cloud | Refresh Lounge, Booth #629

Lunch Break in Exhibit Hall

Sponsored by ZenContent

1:15-1:45 p.m.

The Data You Need to Turn Order Fulfillment Into a Competitive Advantage

Speakers: Skip Myers, Director of Loss Prevention, Micro Center/Micro Electronics Inc.; Don Bush, Vice President of Marketing, Kount Inc. The stakes of fraudulent transactions are increasing because the ways fraud can happen are exploding. A few years ago it was good enough to implement measures to protect against credit card fraud. Today, the number of ways consumers can pay has grown and that has only increased the complexity of

Taming the Returns Beast: How One Retailer Wrote the Book on Product Returns

Speaker: Jason Willitts, CEO, Quipt Returns have always been a fact of life for retailers – and even bigger fact of life for e-retailers, whose customers often can’t experience the product before they buy it. The challenge lies in managing returns so they do not become a drag on profits. Some e-retailers take a proactive approach, tracking the reasons customers make returns and using the data to improve products. They also allow a free form reply to the why question, allowing customers to explain the problem so the company can better understand issues. They also apply analytics to returns so that problem products are identified quickly. Some also inspect returned products for resale, either at full price or as a clearance item.

Our speaker will explain how to minimize returns and collect relevant data on them to maximize revenue on returned products.

3:45-4:15 p.m.

Making Sure Your Customer Service Reps Know More Than Your Customers

Speaker: Jon Hoch, President, Power Equipment Direct It’s not new but it’s growing ever more important: To differentiate yourself from competitors who undercut your prices you need customer service reps who know everything about your products, how they compare to one another, how they compare to competitors’, and their best use. On top of that, ideal staffers can communicate all that through phone, email and live chat where there is no face-to-face interaction.

In addition, reps in today’s world of Internet research must be more knowledgeable about your products AND your competitor’s products than your

June 7-10, 2016 • Chicago • McCormick Place West

4:15-4:45 p.m.

How One Retailer Bumped Up Sales by Spending on Customer Service

Speaker: Mitch Goldstone, President, ScanMyPhotos.com When President Mitch Goldstone analyzed ScanMyPhotos.com’s return on ad spending, he learned that most clicks did not result in sales and customers who did buy often were not repeat buyers. Goldstone then shifted his focus from ads to better customer service, reasoning that consumers who have a better experience with the company are more likely to buy more and spread the word about the company. He added online surveys just prior to checkout and hired 10 staffers to serve customers and to interview them and share their stories on social media. The result: A 30% increase in sales, which he attributes to customers’ being more engaged with the company. Goldstone will explain how he analyzed his ad spending data, how he decided on which areas of customer service to beef up, the result, and what he has learned that will help refine the company’s approach.

4:30-6:30 p.m.

Cocktail Reception in Exhibit Hall

Grab some complimentary beer, wine or soft drinks and meet with some exhibitors before heading out to the numerous networking events, parties and more hosted throughout Chicago.

Sponsored by Circle Commerce

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Post-Conference Workshop

The Many Ways Fraud Can Happen — and the Many Ways to Fight Back

3:15-3:45 p.m.

Main Day 2

1:45-2:15 p.m.

Break in Exhibit Hall

Main Day 1

Speaker: Kenneth Cassar, Vice President and Principal Analyst, Slice Intelligence Most retailers know their own delivery metrics – how quickly packages leave their facilities, how many customers are willing to pay and how much for expedited delivery, how long orders take to get to customers’ doorsteps. But many don’t know how their performance compares to their competitors’. Our speaker will report original research on fulfillment and delivery metrics that attendees can use to assess their own operations. Analyzing shipping and delivery information gathered from online purchase receipts of 3.5 million customers, he will report length of time for orders to leave the warehouse, length of time to deliver, what percentage of shoppers get free shipping, the average price a consumer who doesn’t get free shipping pays, what percent pay for speedier shipping and what that average cost is. He will analyze the data by merchandise purchased, type of retailer, geography and shopper demographics.

And he will provide insights into how fulfillment practices affect marketing and merchandising.

2:15-3:15 p.m.

customers. Our speaker’s company has spent years thoroughly training all customer service reps in the features, benefits and comparative advantages of products with an emphasis on professional direct communication in today’s world where sales activity does not take place face to face. He will explain how the company identifies the right candidates for the job, how it trains and tests reps, and how it measures the benefits of such an extensive training program.

Pre-Conference Workshop

that dropped three feet of snow on Mid-Atlantic States? Or volume spikes because your product gets a favorable unexpected mention on a popular TV show? This session will examine what controls a retailer must have in place to ensure smooth operations over an area that is not under the retailer’s direct control.

IRCE 2016

June 9

Main Day 2 8:15-8:45 a.m.

KEYNOTE: How Steve Madden Keeps it Edgy at Every Touchpoint, Digital and Beyond

Mark Friedman, President, E-Commerce, Steve Madden When a brand carves out a niche as Steve Madden has – think “rock and roll with a jolt of sex appeal” – that edgy urban vibe must resonate with authenticity at every customer touchpoint, whether it’s the sensory experience in stores or online via desktop, tablet and mobile. Our keynote speaker will discuss the foundational elements enabling a unified customer experience – from a new mobile app, personalized content, business intelligence tools and, ultimately, a database that provides a 360-degree view of each customer’s behavior across all selling channels and every device. Mark Friedman will dissect the challenges involved, from deciphering what’s really going on with cross-device usage among its Madden-obsessed Millennial shopper to measuring channel attribution and the digital spend’s impact on in-store and online sales.

8:45-9:15 a.m.

FEATURED: Stamina — Not Shortcuts — Gets Your Social Endorphins Pumping

Marc Lobliner, Chief Marketing Officer, TigerFitness.com “This is not a game” is the mantra at TigerFitness.com, a nutritional supplements e-retailer driven by a near-fanatical commitment to original content populated across numerous social channels. Featured Speaker Marc Lobliner will detail how, with limited resources and staff, he crafted a highly diversified social regimen that reaches consumers on YouTube,

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Instagram, Facebook, Vine, its own app and Periscope live video streaming. A focus on credible, high frequency (and sometimes unscripted) content stokes a dialogue with shoppers that inspires usergenerated content for the $10 million company that ranks No. 772 in the Internet Retailer Top 1,000. Social media efforts have doubled TigerFitness.com’s sales for three consecutive years as it strives to increase revenue sixfold by 2019.

Maintaining a robust social presence in so many channels takes stamina and discipline. E-retailers open to rethinking their strategy will come away with a colorful assortment of possibilities to muscle up their own social initiatives.

9:15-9:30 a.m.

The Top 500: Riding the Wave of E-Commerce Opportunity Mark Brohan, Vice President, Research, Internet Retailer The Internet Retailer Top 500 maintain their position as e-commerce leaders by changing with — and staying ahead of — the market. Mark Brohan will present analysis from the just-released Top 500 Guide and offer insights on business performance and other growth metrics driving the leading web merchants in North America.

9:30-10:30 a.m.

Break in Exhibit Hall

Sponsored by Maropost Marketing Cloud | Refresh Lounge, Booth #629

A very special

THANK YOU

to our Conference Sponsor:

10:30 a.m.-4:45 p.m.

Ballroom C

Design & Merchandising Track Clicking the Buy Button: How to Turn Shoppers into Buyers

For today’s shoppers, the website is the richest — and sometimes the only — contact point with a retailer. And so the website must make a strong initial impression and provide a quick way to buy. This track will provide guidance on effective site design, content organization, ways to test a site’s effectiveness, how to make sure a site is ready for the mobile revolution and more.

10:30-11 a.m.

Two Years Later: How Did that Redesign Work Out for You?

Speaker: Alexander Sienkiewicz, Chief Marketing Officer, Spiraledge (SwimOutlet.com) In spring of 2014, onlineonly merchant Swimoutlet. com launched a redesigned web site. The goal was to provide better organization, more personalized shopping, easier navigation and a streamlined shopping cart and checkout.

Swimoutlet.com’s chief marketing officer will explain the results the new site has achieved in two years, which decisions proved successful and which were disappointing, how the design has evolved since launch and what the company would

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EVENT GUIDE

11-11:30 a.m.

Good Isn’t Good Enough: How to Meet the Highest Standards for a Website’s Simplicity and Usability

deal with negative reviews and how to turn them into positives.

1:45-2:15 p.m.

Getting Your Customers to Do Your Merchandising — How to Acquire User-Generated Content and What to Do With It

2:15-3:15 p.m.

11:30 a.m.-1:15 p.m.

Lunch Break in Exhibit Hall/ Win the Wheels Giveaway

Reviews Happen: A Strategy for When and How to Respond

Sponsored by Maropost Marketing Cloud | Refresh Lounge, Booth #629

3:15-3:45 p.m.

The Small Things That Add Up: How to Find What Design Factors Influence Conversion Rates

Speakers: Retail Speaker; Tammy Everts, Senior Researcher, SOASTA How do you know what consumers expect from your site? Every shopper is different and every shopping visit is different.

Industry stats tell only part of the story.

You need to crack the hood and analyze your own real user data. In this session, our speakers will analyze user data and explain how understanding it creates better results.

The speakers will address conversion and bounce rates across browser, geography, operating system, carrier speed, and device type; the most common user paths through the site, and which user paths generate the most and least conversions; how factors

June 7-10, 2016 • Chicago • McCormick Place West

Speaker: Larry Wasserman, Vice President, E-Commerce and Digital Marketing, Really Good Stuff E-commerce marketing channels are exploding. For instance, some e-commerce sites get 60% of their traffic from mobile devices and Pinterest has launched Buy buttons. Shoppers can buy from Amazon Marketplace as well as directly from Google search results. In this complex environment, optimizing a site for conversion rates becomes a huge challenge. Our speaker will reveal the big surprises he discovered after running more than 35 conversion rate optimization tests. He will explain why features such as shipping costs and tax estimators have opposite results during high-season and low-season. He will also outline how to stay agile and continuously roll out new capabilities all while launching a new brand, re-working the checkout process, and redesigning sites to be mobile friendly.

4:15-4:45 p.m.

What Do Mobile Users Want? A Recipe for Success Speaker: Lauren Freedman, President, The E-Tailing Group By now, the e-retail industry has accepted a broadly agreed upon set of standard practices for website success. But such standards are still evolving for mobile.

Consultant Lauren Freedman and her team have identified 6 tasks that shoppers are most likely to perform on mobile devices and 175 features/functionalities that support those demands. She will provide an assessment of key pages and provide commentary on how the right delivery of page elements on mobile sites can lead to higher customer satisfaction – and how the lack can lead to failure. She will present her analysis of the mobile sites of three online sellers – a large merchant, a brand and a small merchant – and will explain which requirements are standard fare and which can be unique from one to the next. A prioritization list of opportunities will wrap up each analysis.

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Post-Conference Workshop

Speakers: Mike Ward (pictured), President, Thrift Books; Jordan Garner, Director of Customer Success, TrustPilot Whether you know it or not, customers are posting reviews online of your products and services, often not on your own site. This creates two major challenges for retailers. The first is encouraging customers to post reviews in a way that a retailer can respond to them. The second is knowing how to craft an appropriate response to those reviews. This session will explore how unanswered reviews or delayed responses can impact your brand perception and harm your business. It will also include key elements of asking for reviews including timing, tone and approach. It will outline when, why and how to respond to reviews, using real-life examples, and lay out ways to

Break in Exhibit Hall

35 Conversion Rate Optimization Tests – And 35 Surprises

Main Day 2

1:15-1:45 p.m.

Speakers: Karen Bennett, Senior Manager, Usability, Customer Analytics & Feedback Strategy, Home Depot; Michael Mace, Vice President, Mobile, UserTesting The customer journey, so elegant and straightforward on a whiteboard, is actually a random walk through a minefield of distractions and competing priorities.

Creating a great experience requires a much higher standard for usability and simplicity than most retailers realize. Our speakers will show videos of tests with real users in their natural environment, and discuss practical steps companies can take to avoid such problems as a store finder that sends customers to locations where the service ordered is not available and perceptual blindness, in which mobile users are so distracted they fail to read information plainly displayed in apps and on websites, causing transactions to fail.

3:45-4:15 p.m.

Main Day 1

Lunch break sponsored by ZenContent

Speakers: Ryan Guldberg, Director, Marketing, I See Me!; Jai Rawat, CEO, ShopSocially The Internet has changed the retailercustomer relationship in many ways – one of the most profound being that merchants can now turn to customers to provide marketing content and endorsement of the retailer’s products and brands. Such usergenerated content is valuable to e-retailers.

But many merchants struggle with how to encourage customers to provide content in a significant enough quantity – and then what to do with it once they get it. This session is aimed at helping retailers discover strategies to greatly increase user-generated content on their e-commerce sites and will showcase how retailers can generate fun, engaging and positive user-generated content at scale. Our speakers will provide examples of how to leverage customers’ passion for creating unique content by engaging them at the most critical moments in the purchase cycle, like right after making a purchase or on receiving a product. They will also discuss how to get the most out of the content once you’ve acquired it. They will provide real-life examples of acquiring user generated content at scale and making the most of it.

such as page load time affect conversion and bounce rates and whether this impact is felt more on some pages than others; and how multi-screen shopping fits into all of this. Our speakers will outline how and why to gather real user data, extract actionoriented insights, create a better shopper experience, and improve business metrics.

Pre-Conference Workshop

have done differently two years ago if management had known then what they know now. Our speaker will also address how what the company has learned since the last redesign will influence the next redesign.

IRCE 2016

10:30 a.m.-4:45 p.m.

Ballroom E

Managing Technology Track Creating a Technology Strategy that Leads to E-Retail Success

The sessions in this track will help attendees develop a technology strategy in a fastchanging market.

Experienced merchants will discuss whether to take e-commerce technology in-house or to outsource it, how to integrate legacy systems into e-commerce technology or replace it altogether, how to grow faster than your technology investments, how to make sense of data and more.

10:30-11 a.m.

Navigating the Crucial Intersection of Technology and Marketing

Speaker: Michael Lackman, Chief Executive Officer, PetFlow Marketing and technology may seem very different. But in e-commerce the two intersect in business critical ways, and whether their relationship leads to disastrous outcomes or game-changing success depends on the people and processes they share. Marketing managers must communicate and coordinate with their technology partners to ensure campaigns don’t overwhelm web and data capacity. And technology managers must make decisions in concert with marketing colleagues that open rather than constrict business opportunities. Our speaker will explain where and how conflicts arise, how a company can resolve them and results.

11-11:30 a.m.

One Retailer’s Journey to the All-Important Product Information Database

Speaker: Eric Grunewald, Vice President & Chief Marketing Officer, DiscountRamps.com Product information databases are deep behind the scenes but they play a crucial role in the success of a web site. Not only do they provide the information on which customers base

36 • #irce16

purchasing decisions, they also are key to achieving great SEO rankings. Our speaker will detail how his company developed a product information database – the technology choices they faced, the challenges of getting all the info into the database and keeping it up to date, the personnel required to create and run the database, and more.

11:30 a.m.-1:15 p.m.

Lunch Break in Exhibit Hall/ Win the Wheels Giveaway

Lunch break sponsored by ZenContent

1:15-1:45 p.m.

Out of Many, One: Getting Past Legacy Systems to a Streamlined Technology for Today

Speaker: Rick Gemereth, Chief Information Officer, Lionel Any company that was in business before the Internet era faces challenges with how to update and coordinate legacy technology systems. Many want to keep getting the most out of the alreadypaid-for technology. But sooner or later – and usually sooner – there will be a reckoning. Smart companies overhaul systems before that reckoning. Lionel, the iconic model railroad manufacturer, struggled with managing a mix of legacy systems which introduced many inefficiencies into business processes and kept the company from moving to a 21st Century way of doing business. Lionel’s CIO will share details behind how the company streamlined and modernized its global business by replacing multiple legacy systems with a single solution.

Attendees will learn about the challenges and obstacles the company faced; the investments in people, processes and technology the transformation to Internetbased technology required; and the risks that companies making such a change might face in the process.

1:45-2:15 p.m.

Overcoming the Analytics Staffing Challenge: How to Find Digital Analysts, Motivate Them, Then Measure What They’re Doing Speakers: Michael Ross, Senior Manager, Web Analytics, Dick’s Sporting Goods; Adam Greco, Board Member, Digital Analytics Association By now, most online retailers know the value of analytics. Without data about everything a company does, management can hardly act. The biggest challenge is finding the right staffers to interpret the data and recommend actions. Trade group the Digital Analytics Association

recently released the first Digital Analyst Competency Framework. The Framework is an inventory of analysts’ job tasks at beginning, intermediate and advanced levels and in Analytical and Technical tracks, along with detailed descriptions of the knowledge and skills needed to carry out those tasks. The association is positioning the framework as a guide to those wanting to enter the analytics field, to become certified, or to deepen their understanding of the profession. The association aims the guides to employers, who can use them to identify, evaluate, and develop appropriate competencies in digital analysts, and to individuals, for whom the Framework defines key skills they should master in order to advance. Our first speaker, Adam Greco, a board member of the Digital Analytics Association, will explain the Framework, how it was developed and its goals. Both Adam Greco and our second speaker, Mike Ross from Dick’s Sporting Goods, will provide real-world examples of how you can find and retain analytics talent in today’s competitive environment.

2:15-3:15 p.m.

Break in Exhibit Hall

Sponsored by Maropost Marketing Cloud | Refresh Lounge, Booth #629

3:15-3:45 p.m.

Relief from Data Exhaustion: How Retailers Can Get the Most of Their Analytics

Speakers: Sarah Skinner, Director, Digital Marketing, Kate Somerville; Brian Kelly, CEO, KissMetrics Just because it’s there doesn’t mean you have to do something with it. What started as a great thing – knowing what works and what doesn’t for each business – can quickly become a deluge of information that doesn’t always lead to clear interpretation. Our speakers in this session will explain practical tips and concrete examples that illustrate how e-retailers can overcome data exhaustion and start utilizing analytics to drive better results.

Specific tips will include: 1) Resist the temptation to check data too frequently 2) Let the data paint a clear picture 3) Set up the systems required for each context 4) Keep learning the landscape and 5) Don’t let the data drive every decision.

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EVENT GUIDE

3:45-4:15 p.m.

4:15-4:45 p.m.

Keeping a Lid on Tech Costs: Growing Sales Without Growing Tech Investments

If 2015 was a year of prudent experimentation in social channels, then 2016 is shaping up to be full of bold initiatives – and an exit strategy when efforts backfire. The best social strategies ensure shoppers know their voice is heard and the content they create is handled with respect. After today’s daylong programming on social strategy, stick around Friday to learn about bold tactics to deploy once you return home.

10:30-11 a.m.

Millennials on Your Mind?

Snapchat Should Be, Too

June 7-10, 2016 • Chicago • McCormick Place West

Speakers: Brantley Crowder, Director, E-Commerce, Savannah Bee Company; Richard Sexton, Principal, OmniMarketing2020 Shoppers look to social channels to find products, to gain insights into the best quality and value, all while meeting new people and sharing their knowledge.

Engagement on social networks continues to grow and so too, do the vast array of on-site social plug-ins on retailers’ sites. This rapid-fire session will cover entry-level, no-cost apps for all flavors of engagement from refer-a-friend, trending walls, contests and gamification, ratings and reviews, social logins, social sharing and social analytics that e-retailers of every size can test and refine to keep shoppers coming back and posting about your brand on multiple social networks. Our speakers will prioritize key metrics from revenue per share to social conversion rate and social ROI that go well beyond the number of Likes and followers.

11:30 a.m.-1:15 p.m.

Lunch Break in Exhibit Hall/ Win the Wheels Giveaway

Lunch break sponsored by ZenContent

1:15-1:45 p.m.

Sneak Peek: What’s Next at Facebook

Speaker: Jeremy Lewis, Head of U.S. E-Commerce, Facebook Each spring, Facebook gathers thousands of developers from around the world. It’s a braintrust of innovation featuring new ideas, demos and lively debate about how emerging technology such as virtual reality might work into the shopper experience, or what changes in the Facebook and Instagram platforms are coming in the months ahead. It’s a springboard for “What’s Next” at Facebook. By June, when IRCE gets under way, several of these “big ideas” will morph into new tools and functionality that retailers can implement to keep their social media presence engaging, fun, ROIfriendly and, most importantly, ahead of competition. Our Facebook speaker will provide an early look at new ways to leverage the social network.

39

Post-Conference Workshop

Speakers: Jocelyn Babuscio, Vice President, Development, Online Engagement, Environmental Working Group Once dismissed as a sexting tool, video messaging app Snapchat has matured into a legitimate social engagement tool for companies targeting Millennials.

Snapchat messages are viewable for mere seconds before disappearing and can’t be shared, lending urgency and exclusivity not found on other platforms. Our speaker from Environmental Working Group, a nonprofit, just began testing the platform and will share insights and opportunities for using Snapchat to advance its public health/environmental mission. This session will reveal how this growing platform helps e-retailers, brands and nonprofits test something without the need to be polished – perfection is not the goal – and how to draw consumers to advocate for you and your cause.

Social Selling When Your Budget is Zero

Main Day 2

Speaker: Jonathan Wu, Founder/CEO, Touch of Modern If there is one thing being an online retailer should enable, it’s the use of technology to streamline operations. Yet many e-retailers view operations through a traditional lens that requires adding people and infrastructure as a business grows. Touch of Modern, a membersonly e-retailer and app focused on selling lifestyle products, fashion, and accessories to men, has grown from $6 million in sales to $90 million without a corresponding increase in operational staff or technology.

Co-founder and COO Jonathan Wu will explain how Touch of Modern uses automation and in-house customization to achieve this success.

Social Commerce & Marketing Track Trading Cautious for Audacious

11-11:30 a.m.

Main Day 1

When our speaker needed to replace the company’s aging e-commerce platform— and standardize operations that were spread over a number of technologies— managers interviewed several solution providers. They came away overwhelmed by information, conflicting advice and a broad spread in price. The task seemed so daunting some in the company advocated just keeping things as they were. But technology changes so fast that the systems that served you well 3 years ago, much less 15 years ago, are not what you need today. In this session, the executive who headed migration to a new platform will explain how the company went about the process, how it narrowed the choices and how it finally settled on a vendor. Our speaker will provide a checklist of what to ask prospective e-commerce technology providers when you’re looking to upgrade.

10:30 a.m.-4:45 p.m.

Ballroom D

Pre-Conference Workshop

Taking the Re-Platforming Plunge: How One Retailer Made Sense of the Technology Options

IRCE 2016

1:45-2:15 p.m.

3:45-4:15 p.m.

Speaker: Kelli Agnich, Manager, Social Media, Zazzle There is no formula for going viral. But there are proven steps that increase the chances a post will catch fire in social channels. This session will cover the often-overlooked budget and planning aspects behind the most successful viral campaigns so e-retailers can better understand the dynamics and what resources to devote to social media to make a big splash. Our speaker will dissect a number of viral examples (think: that striped blue dress) to reveal common elements all share. By deconstructing ads, videos, memes and posts that went viral, our speaker will reveal how originality, humor, surprise and irreverence work into the mix – along with planning and partnerships – as viral is not as serendipitous as some may think.

Speakers: Jessica Latimer, Senior Manager, Social Media, Customer Engagement, Alex and Ani; Brad Wolansky, President, Consumer Direct, President, Fundraising, CMO, Yankee Candle Your customers are an excellent resource for feedback. They spot problems – big and small – and are not shy about calling you out on them. In this session, e-retailers who are good social listeners and tuned into the conversation share how they identified the need for customer care via social channels and how they resolved them. Learn how to leverage transparency and authenticity in social channels to show customers you are receptive and responsive to their input.

Demystifying the Magic of Going Viral

2:15-3:15 p.m.

Break in Exhibit Hall

Sponsored by Maropost Marketing Cloud | Refresh Lounge, Booth #629

3:15-3:45 p.m.

Oops. We Didn’t Mean That: How to Avoid — or Recover from — That Unfortunate Post

Speaker: Stephen Riddell, Chief Sales Officer, Telesales, Sprint People are human and sometimes clueless or just plain careless. When faux pas erupt in social channels, there is no “undo” button, only damage control.

This session will cover measures to put in place to protect your brand, such as social media policies that at this late stage many retailers have still not developed.

Using current examples of regrettable social posts, our speaker will dissect the responses and illustrate how they defused the situation, or made it worse. In this eyeopening session, you’ll identify your own vulnerabilities – especially if outsourcing content creation – and come away with new practices that will help you sleep at night. And, should your brand get caught up in a firestorm, you’ll have a roadmap to minimize damage.

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Converting Social Channels to Service Channels

4:15-4:45 p.m.

Storytelling Selling to Lift Conversions

Speaker: Anna Cole, Senior Manager, Operations, Merchandising, Carhartt Bring together vivid product imagery against the backdrop of gritty, on-the-job settings, compelling product descriptions and the faces of actual customers and you have the makings for an authentic brand story.

Create ways for customers to share content and become part of the narrative, and you have a Storytelling Selling opportunity. After refreshing its website with an emphasis on storytelling and education, workwear apparel retailer Carhartt experienced solid conversion improvements online. Our speaker from Carhartt will detail how it designed social sections and content pages on the website to engage its already-loyal base and how you can do the same if you let your customers’ lifestyle be your guide.

10:30 a.m.-4:45 p.m.

Ballroom B

Marketing: New Frontiers Track New Tools and Tactics to Connect with Shoppers

Triggered email, content marketing strategy, native advertising and more: A new world of online marketing practices has joined established tactics, offering e-retailers more opportunities to drive sales and traffic. This track will cover the pitfalls and the possibilities, what results these new approaches are delivering to online marketers, and the important lessons they’ve learned that you need to know.

10:30-11 a.m.

Data and Automation Drive the Future of All Marketing Communications

Speakers: Matthew Butlein, President, Freshpair.com; Max Bennett, Co-Founder, Vice President, Product, Bluecore Data-centric, automated marketing messages across channels are poised to become the default communication mechanism between brands and customers. Marketers will control prioritization, frequency and branding while automation will analyze and react to individual customer behavior and product catalog data to create and launch multichannel communications plans on the fly. This session will cover how FreshPair used a single, end-to-end system to capture and analyze data and trigger automated outbound email and display ads based on product catalog changes and customer behaviors. This contrasts with marketers’ typical workflow, which requires multiple components of the marketing stack to get a single view of customers.

The session will show how calculating priority and frequency rules are critical in avoiding communication overload that can overwhelm shoppers, while still driving a dynamic customer experience that boosts revenue from email and display.

Visit us at irce.com

EVENT GUIDE

3:45-4:15 p.m.

Speakers: Joshua Nafman, Senior Director, Brand Marketing and Digital, KIND Snacks; Alex Schmelkin, Founder, Chief Executive Officer, Alexander Interactive Retailers are excited about the potential of content marketing. They are ready to jump on the bandwagon of distributing content and luring in customers with blogs, videos and social media posts, but oftentimes there are holes in their content strategy. Content strategy plans for the creation, delivery and governance of content. It is critical to get the fundamentals right and establish how content will work across your site. In this session, you will hear stories about the content challenges that retailers face, learn how they create content strategies that work for their businesses and how they measure ROI.

Speaker: Adam Kustin, Vice President, Marketing, V2 In the second quarter of 2015, 45 million Americans were blocking ads on their smartphones — that’s 48% more than were doing so in Q2 2014. While online publishers raised the first objections to the now widely-available ad-blocking apps, ad-blocking is poised to become an issue for retailers as well, as it can interfere with the shopping experience on mobile devices – increasingly, shoppers’ preferred channel – in the form of missing content, broken links and malfunctioning shopping carts. This session will focus on how – and how much – ad blocking will affect online shopping via mobile going forward, and what online retailers can do about it, from adjusting marketing channels to tactical solutions to creating ads consumers won’t want to block.

Speaker: Jay Dunn, Chief Marketing Officer, Chief Outsiders Increasing the budget isn’t the only way online retailers can drive better results – simply redirecting some of the existing budget from pre-purchase to post-purchase marketing can boost ROI on the same marketing spend. Though many e-retailers use stand-alone activities such as loyalty and email re-targeting, few have a comprehensive post-purchase marketing strategy to take full advantage of that opportunity. This session will offer new research on the value to be gained in post-purchase marketing and why it’s underused by most e-retailers. It will provide real-life insights on how planning and deploying an integrated postpurchase program helped increase sales at one retailer by 76% in two years by driving higher margin sales, repeat purchases and customer retention, while lowering marketing costs overall.

11:30 a.m.-1:15 p.m.

Lunch Break in Exhibit Hall/ Win the Wheels Giveaway

Lunch break sponsored by ZenContent

1:15-1:45 p.m.

Paid Content and Context: The Do’s and Don’t’s of Native Advertising

2:15-3:15 p.m.

Break in Exhibit Hall

Sponsored by Maropost Marketing Cloud | Refresh Lounge, Booth #629

3:15-3:45 p.m.

How Your CRM Data Can Supercharge Paid Search and Social Targeting

June 7-10, 2016 • Chicago • McCormick Place West

4:15-4:45 p.m.

What’s Your Company’s Marketing DNA?

Speakers: Gaston Frydlewski (pictured), Founder, CEO, Hickies; Daniel Alejandro Romano, Founder, Co-CEO, MentAd In the same way that the look that works well for someone else may not be right for you, one company’s successful customer acquisition strategy doesn’t necessarily work for anyone else. Building and implementing a winning marketing plan takes more than creative vision and robust technology. It has a lot more to do with your company’s unique DNA – average order value, customer lifetime value, average ratio between new and returning customers – than you think. What if these metrics guided your customer acquisition strategy, instead of being its results? This session will cover how to identify the elements of your own company’s essential DNA and how to put that information to work in improving your marketing plans. Our speakers will showcase how this approach worked at several e-retailers.

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Post-Conference Workshop

Speakers: David Kornfield, Head, Digital Acquisition, Brooks Running; Jeff Campbell, Co-Founder, Managing Director, Resolution Media Retailers can use their own customer data to target ad serving and to measure the offline lift and lifetime customer value of their paid search and social marketing – if they know how. This session will detail that, covering targeting and customizing ads based on behavior segmentation and how to use CRM data to measure sales across channels and devices. Integrating marketing software across all customer touchpoints unlocks CRM data that can increase the lifetime value of customers, and support budgeting, forecasting, and guide where to spend your digital marketing dollars. Retailer Brooks Running will share how it uses this approach to refocus campaigns, attract new customers that resemble its best customers and build long-lasting and profitable relationships.

The Hidden Gold in PostPurchase Marketing

Main Day 2

Speakers: Ted Fay, Senior Director, E-Commerce, Direct Response Marketing, ACCO; Michael Mothner, Founder, CEO, Wpromote In a world of ad-blocking software and increasing blindness to traditional display advertising, native advertising – ads that have the look, feel and genuine value of non-paid content – is gaining traction as an innovative way to build your brand, prospect for new customers and create engagement that can’t be produced in traditional advertising. But creating great native advertising is a new frontier requiring an understanding of contentdriven commerce that few marketers have experience in. In this session, Wpromote will open the doors on the good, bad and ugly in native advertising to provide a roadmap to success in this new area.

10 Things Retailers Need to Know About the Rise of Ad-Blocking

Main Day 1

1:45-2:15 p.m.

Content Strategy for Shopper Engagement, Entertainment and Education

Pre-Conference Workshop

11-11:30 a.m.

IRCE 2016

10:30 a.m.-4:45 p.m.

Ballroom A

Video in E-Retail Track The Merchandising Tactic That Really Engages Shoppers

Video has become key to online success. Yet many e-retailers have not adopted video merchandising because they don’t understand how easy it actually is. This track will examine the parts that make up a successful video merchandising and marketing program. Experts will discuss what makes great video, video production, how to measure success, how to scale up a video program, best means for distribution and more.

10:30-11 a.m.

Secrets of Successful Videos from a Viral Video Master

Speaker: Steven Leeds, Senior Vice President of Marketing, Systemax Every online marketer’s dream is to produce the video that goes viral. But here’s a sobering stat from YouTube: 300 hours of video are uploaded to YouTube every minute. How do you stand out in such a crowd? And what actually constitutes going viral? Are 1 million views enough to qualify? 10 million? Before our speaker joined Systemax/Tiger Direct, he wrote viral videos for FunnyorDie and other clients. His videos have been viewed over 100 million times.

TigerDirect’s last two videos have received 25 million and 6 million views. Even if they don’t go viral, videos are increasingly important to selling online. Our speaker will discuss the video production process from start to finish. And he will address: how to determine your target demographic and identify the social platform to reach them (YouTube for the masses, Facebook for generation Y, Snapchat for Millennials); methods of video distribution; whether to create your own video or hire a YouTube celebrity to create one for you; how to measure success and tie ROI back to a campaign; and insight into what goes into viral videos.

11-11:30 a.m.

Three Metrics to Help Retailers Measure Video Program ROI

Speakers: Tena Crock, Vice President, E-Commerce, Digital Marketing, The Step2 Company; Fred Waugh, Vice President, Marketing, Invodo Retailers are no longer asking if they should invest in video. They are asking how much, what type, and where. With visibility into the right metrics, marketers can ensure they’re getting the most ROI out of their video spend. In this session, our speakers – a retailer and a video management expert – will explain three metrics that help link video performance to cart-adds and incremental sales.

11:30 a.m.-1:15 p.m.

Lunch Break in Exhibit Hall/ Win the Wheels Giveaway

Lunch break sponsored by ZenContent

1:15-1:45 p.m.

10 Tips for Using Video (and Visual Content) to Increase Conversion Now

Speakers: Meghan Litchfield, Vice President, Global E-Commerce, Analytics, GoPro; Jeff Faye, Digital Strategist, Sears Holdings Corp.

Online shoppers’ needs are changing and growing faster than ever. Shoppers expect a visual experience online – something as close to being in-store as possible. Our speakers in this session will lay out 10 ways to harness the power of video and visual content to wow and convert shoppers.

1:45-2:15 p.m.

Video at Scale: How One Retailer Expanded Its Online Video Program Speaker: Allon Caidar, Chief Executive Officer, Founder, TVPage.com Video has become a necessary component of successful e-commerce sites. Necessary enough, in fact, that companies of all sizes face the challenge of creating enough videos to satisfy shoppers. The challenges of scaling video apply equally to e-retailers with hundreds of SKUs as well as to e-retailers with hundreds of thousands of SKUs. In this session, our speaker will discuss how one company creates videos to support a web site with 1 million+ SKUs, how it measures ROI on video and the success it has experienced with ramping up its program.

3:15-3:45 p.m.

Video on an iPhone — Or: It Doesn’t Take Huge Resources to Create Great Videos

Speaker: TBD Many marketers don’t plunge more quickly into video because they fear the cost of filming and production equipment. But those fears are unwarranted, as several film directors have proven recently. Our speaker in this session, a videographer with an active YouTube following, is an experienced videographer who has made several short films using only an iPhone and editing equipment. He will explain the capabilities of an iPhone and compare the abilities and limitations of an iPhone to more traditional equipment.

3:45-4:15 p.m.

Using Email to Bring Videos to Your Customers

Speaker: Nicholas Einstein, VP, Research, Principal Analyst, The Relevancy Group Video doesn’t have to be only on web sites. E-retailers can deliver videos to shoppers via email. But while video in email has always made sense in theory, technical challenges made it impractical for general applications until now. This session will report the results of a study of the effectiveness of video in email and help retailers and marketers understand the best ways to use video in email. It will include real-life examples of effective video email marketing and tips on overcoming technical challenges.

4:15-4:45 p.m.

Some Videos That Are Great — All for Different Reasons

Speakers: Cyndi Knapic, Head, Animoto for Business, Animoto; Fred Waugh, Vice President, Marketing, Invodo There is no formula for making a great video that sells products. Some use humor, others focus on benefits/features, still others evoke an emotion or a lifestyle, and yet others take a singular approach envisioned by a director or product marketer. Our speakers in this wrapup session will examine videos that are effective for different reasons and tell why they think they work as merchandising tools. They will also review some of the finalists for the Internet Retailer Excellence in E-Retailing Award in Video, explain why they were chosen as finalists and highlight their strong points.

2:15-3:15 p.m.

Break in Exhibit Hall

Sponsored by Maropost Marketing Cloud | Refresh Lounge, Booth #629

42 • #irce16

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EVENT GUIDE

POST-CONFERENCE WORKSHOPS 8:30 a.m.-3:30 p.m.

Ballroom A

Social Workshop Find Your Voice. Craft Your Plan

8:30-9:15 a.m.

Going Beyond the Boost — Getting Started with a Social Media Promotion Strategy

What You Need to Know About Pinterest, Instagram and Google Buy Buttons

Speakers: Ashley Walkley (pictured), Director, Brand, Strategic Initiatives, Dogeared; Pau Sabria, Chief Executive Officer, Co-Founder, Olapic Big news at 2015 IRCE was the arrival of the Buy button on Pinterest and Instagram, followed shortly

by Google – all with the intent to facilitate more purchases via mobile. This session dives into the latest crop of Buy buttons and examines how to put these features to work for your brand. Because the “buy” is direct and shoppers won’t be visiting other pages to view pertinent product details, it’s crucial that product information be easy to view. Consumers’ appetite for rich imagery continues to rise, creating new ways to exploit visual social platforms and this session will cover the most effective ways to leverage this channel. Jewelry e-retailer Dogeared will show how it’s exploiting Buy buttons and their impact on sales while Olapic, a platform that captures and curates social images, will detail experiences from other retailers making the most of the Buy button.

Break

9:15-9:45 a.m.

10:30-11 a.m.

Speaker: Raaja Nemani, Chief Executive Officer, Co-Founder, BucketFeet Some e-retailers devote all social energy to a select few social channels. Others engage a broad array of social platforms – established and nascent

Speaker: Andrea Weiss, Founding Partner, The O Alliance The methods that capture and hold shoppers’ attention, build trust, traffic and conversion on social media are built on a foundation of authenticity. But what does authenticity look like? This session will

Soup to Nuts on Social — Engaging on Multiple Platforms

5 Ways to Drive Social Media Engagement You Can Deploy Tomorrow

June 7-10, 2016 • Chicago • McCormick Place West

Speaker: Tom Montgomery, Head of Marketing, Web Design, Co-Founder, Chubbies Shorts Entice shoppers to create and post content that smiles upon your brand consistently and you have a win. Reward them in meaningful ways and elevate them to brand evangelist – and you have a trifecta. In this session, our speaker with a pulse on what motivates their shoppers will provide a roadmap for creating a multidimensional campaign that captures shoppers’ imagination by putting their interests at the center and leads to powerful user-generated content. This goes way beyond one-off selfie contests or time-worn special deals. Our speaker will cover tactics to encourage quality user-generated content that are practical regardless of company size or retail vertical.

11:45 a.m.-12:15 p.m.

Boost Brand Awareness Via Instagram

Speakers: Loren Mattia, Manager, Content Marketing, Z Gallerie; Apu Gupta, Chief Executive Officer, Co-Founder, Curalate Just as the ubiquity of email brings newfound charm to the rare handwritten card, personalized digital communications are welcomed by consumers – so long as messages are thoughtfully conceptualized and delivered. In this session, learn how Z Gallerie encouraged shoppers to reveal their style sensibilities and then, leveraging Instagram, delivered tailored content, product recommendations and digital ads corresponding to the individual’s personal style sense. The wins? Improved brand awareness among consumers and new insights for Z Gallerie on the preferences of existing and prospective customers. The retailer will also detail an earlier Instagram campaign that rewarded consumers posting the most beautiful images. Just one month into the campaign, results included a 24% spike in submissions of user-generated content and a 24% increase

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Post-Conference Workshop

10:15-10:30 a.m.

How to Get Shoppers to Create Great Content Money Can’t Buy

Main Day 2

Speaker: Val DuVernet, Senior Program Manager, Content, Social Media Strategy, Advance Auto Parts Good news: You’ve been given the green light to develop a promotion strategy for social media. And better yet: A budget!

Where to start? In this session, our speaker from Advance Auto Parts will provide an expansive palette of advertising options, how pay-per-click has recently changed on Facebook, how Custom Audiences and Tailored Audiences (and even lookalike audiences) permit you to retarget along with a wide array of tools available for the major social platforms.

9:45-10:15 a.m.

11-11:45 a.m.

Main Day 1

If your social media efforts have been a mélange of hits and misses, get ready to get buttoned up with a plan that delivers results, accountability and opportunities to learn and refine. This workshop provides a framework to create an integrated social strategy, guidance on finding your authentic voice and exploration of tools and tactics to engage and reward shoppers for content that spreads love for your brand.

outline steps to find your authentic voice, how to stay out of your own way and how to meet shoppers where they are to build a community of trust. These tactics are simple, straightforward and proven – and you can put them in place tomorrow. This session is well-suited to small businesses that have yet to develop a social media strategy, the do-it-yourselfers as well as those partnering with others to manage their social presence.

Pre-Conference Workshop

JUNE 7

– in an integrated fashion. This session will showcase one e-retailer’s social strategy across multiple channels. Among the crucial questions our speaker will address: Which content can be repurposed in different channels and which content must be tailored to a specific channel? How do you adjust content for each channel while preserving the brand voice? How does frequency of posting vary across platforms? Which social networks are well-suited to content that is outsourced versus that which you must develop internally and control? How much social budget do you allocate for various channels?

IRCE 2016

in new catalog sign-ups. Z Gallerie also saw a 33% growth in their Instagram base to 400,000 followers over the course of the campaign. Our speaker from Curalate will share Instagram brand-building initiatives yielding results for other retailers.

12:15-1:15 p.m.

Lunch

A boxed lunch will be served adjacent to the session rooms.

1:15-2 p.m.

Social Media in the Age of Mobile – Strategies and Best Practices to Achieve a Higher ROI

Speakers: Michael Griggs, President, Strings and Beyond; Chris Riegger, Vice President, Growth, Votigo Are you getting lots of social engagement but don’t know what to do about it? Are you still complaining about Facebook reach and wondering why people are “snapping?” The social landscape has changed in the last 5 years, with mobile being a key factor. In this session, you’ll learn what social media best practices you should still follow and what needs to change — all with an eye toward

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driving more revenue. We’ll pay particular attention to mobile, illustrating how to get more engagement, leads and sales by not ignoring your customers’ mobile experience. Several case studies will illustrate how other online retailers have had success and how they did it. Everyone will leave with an action plan that can be executed the next day.

2-2:30 p.m.

Licit or Complicit: Are You Coloring Inside the Lines on Legal Matters?

Speaker: Clifford Ennico, Attorney, Law Offices of Clifford R. Ennico Despite well-publicized horror stories, e-retailers continue to expose themselves to legal liability arising from social media marketing activity. Common missteps range from copyright infringement and defamation of character to more complicated matters involving privacy and whether you can get sued based on comments posted by others on your social pages. In this session, attorney Cliff Ennico will provide an update on the latest social legislation applicable to e-retailers along with a checklist to determine if your social team is buttoned up from a legal

standpoint or needs to adopt some changes for full compliance. Through vivid examples of companies unwittingly violating laws – and the prices they paid – attendees will learn how to assess their degree of risk and what measures to take to avoid being the next Poster Child of legal nightmares.

2:30-3:30 p.m.

Review and Rethink: Social Tactics to Shun and Good Ones to Clone

Speakers: Charlie Cole, Chief Digital Officer, Tumi; Eric Enge, Chief Executive Officer, Stone Temple Consulting By the conclusion of this year’s IRCE, attendees will have been exposed to a large number of successful (and notso-successful) social media campaigns launched by e-retailers. In this final wrapup session, we’ll connect the dots – and dissect yet more social efforts – to highlight the best of the best and the worst of the worst for contrast that is instructive when planning your next big splash. This session will move quickly, spending only a few minutes on each example. Attendees will be given an

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EVENT GUIDE

8:30 a.m.-3:30 p.m.

Ballroom E

Google & You Workshop Staying in Step With an Ever-Changing Platform

Sponsored by GrayHair

8:30-9 a.m.

The State of E-Commerce Search

How E-Retailers Are Driving Sales from Google Searches

Speakers: Steve Trollinger, Director of Marketing, U.S. Toy Co.; Shaun Ryan, Chief Innovation Officer, Co-Founder, SLI Systems E-retailers may have little control over how Google ranks a site for a specific search term, but there are technologies and tools to encourage visitors arriving on their site from search or paid ads to stay and buy from it. Our speakers will show how leading retailers drive sales from Google with advanced learning search technology and user-generated SEO. This session will

Speakers: Cody Krauskopf, Integration Architect, BuyAutoTruckAccessories.com; Linda Bateman, General Manager, Lead Strategist, Vertical Rail Google is always finding ways for retailers to be more precise in search campaigns, with the idea that the more consumers find exactly what they’re looking for in a Google search, the more likely they will be to use Google. One of the most valuable but underutilized efforts – but one that is way behind the scenes as far as shoppers are concerned – is Google Custom Labels.

Retailers use Custom Labels to define attributes of their products, such as “seasonal,” “low margin” and “best-selling.”

They are basically labels that help retailers sell products based on the metrics that are important to the retailer. This session will cover how, combined with the keywords that retailers apply to products, Custom Labels give retailers more control over bidding, ad targeting and ad budgets.

10-10:15 a.m.

Break

Sponsored by GrayHair

10:15-11 a.m.

Google Product Listing Ads Making Them Work for You

Speakers: Darren Baldwin, Director, E-Commerce Strategy, Dungarees.net; Rick Backus, CEO, Co-Founder, CPC Strategy When a consumer searches for a product name, Google populates the paid ads above the search results with Product Listing Ads – ads that include a picture of the product as well as the price and the retailers selling it. PLAs are popular among online retailers because they engage a shopper with not only an image of the product, but the price as well. Our speakers will explain what it takes to get set up with PLAs, how to set up a Product Listing feed, and tips and tricks to make your PLAs more effective. Our speakers will also cover what’s new with PLAs and what Google is testing.

June 7-10, 2016 • Chicago • McCormick Place West

Speakers: Josh Slodki, Digital Marketing Manager, Petco; Eric Best, Chief Strategy Officer, CommerceHub The evolution of Google search marketing will bring a new wrinkle to your performance marketing programs. In Google’s fast-changing eco-system, what moves will drive results? This session is your one-stop-shop to understand what’s new and different on Google for 2016 and where the smart bets are being placed. We’ll dive deep into the latest developments in programmatic marketing, retargeting campaigns and AdWords Ad Extensions and learn to harness them to maximize growth. We’ll also analyze new experiments like Purchases on Google and how retailers can get the most out of them.

11:30 a.m.-12:30 p.m.

Does Your SEO Stand Up to Google Search: Live Site Reviews

Speaker: Stephan Spencer, Co-Author, “The Art of SEO” This session, a longstanding favorite at IRCE, goes to the heart of one of the most confounding issues on Google: how to optimize your site for search results on the fast-changing search engine. Our expert speaker will review, on the fly, sites volunteered from attendees on the floor.

He’ll highlight for the learning of all where and how the sites are crushing it with SEO for Google and call out where they’re dropping the ball. Whether you step up for or stand down from this fast-paced prelunch stretch, you’re sure to come away with food for thought on how to approach SEO on Google as well as new tactics to try at home.

12:30-1:30 p.m.

Lunch

A boxed lunch will be served adjacent to the session rooms.

Sponsored by GrayHair

1:30-2:15 p.m.

Keys to Profitable Growth With Google Shopping

Speakers: Joe Bigane, CEO, Owner, Downtown Pet Supply; Brett Curry (pictured), Lead Strategist, ClassyLlama This session will dig into examples of how top-selling online merchants approach Google Shopping. Attendees will discover secrets of formatting their product feed to Google Shopping that provide an

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Post-Conference Workshop

9-9:30 a.m.

Google Shopping Campaigns — How Segmentation Boosts Return on Ad Spend

Paid Marketing on Google in 2016: What’s New and What Matters

Main Day 2

Speaker: Zak Stambor, Editor, Online Marketing, Internet Retailer The formula for what makes paid and natural search marketing successful keeps changing as the industry evolves – and so do the retailers who are at the head of the pack. In this welcome and introduction to the Google & You Workshop, Internet Retailer’s editor of online marketing shares an overview fresh out of Internet Retailer’s Digital Marketing Report series on the state of search – which retailers are driving the most traffic from paid and natural search, which ones are the most effective, and the trends and tactics that are leading the way.

9:30-10 a.m.

11-11:30 a.m.

Main Day 1

Every e-retailer knows Google means search with a capital “S.” What’s less clear – and a topic of endless discussion – is how e-retailers can best utilize the ever-evolving Google to drive sales and maximize profits. This workshop digs into retailers’ latest experience with some of Google’s longstanding opportunities and surfaces how they are taking advantage of some of its newest offerings.

cover tips such as learning from visitor behavior to dynamically create optimized landing pages for Google’s index, how e-retailers can boost conversion by a factor of ten by directly connecting shoppers with the products they are most likely to buy, and how to use the search terms that drive visitors from Google to your site to improve your site search.

Pre-Conference Workshop

opportunity to submit their own social efforts for review and critique.

IRCE 2016

immediate lift, feed mistakes that kill Google Shopping performance, four bidding strategies every merchant should consider and how to make each product title work harder. Our speakers also will highlight good and not-so-good examples of Product Listing Ads and how to identify areas for improvement, the key Google Shopping reports to run and optimize campaigns for and even how lessons learned from Google Shopping success can carry over to drive results in other search engines.

2:15-2:45 p.m.

Mobile SEO: Why You Need to Know How to Optimize for Google on the Go

Speaker: Tim Kilroy, CEO, Co-Founder, AdChemix With Google now seeing more mobile searches than desktop, and a 34x increase in the search phrase “near me” being appended to everything from car dealers to office supplies, it truly is a mobile-first world. This session will cover the basics around mobile SEO. It will also touch on app vs. mobile web and the new rise in “deep linking” driven by Apple, Google & Facebook. Our speakers will take a look at how to maximize visibility for your locations, your selling content and your product pages. You will walk away from this session understanding what Google (and Bing) look for in mobile relevancy, how to ensure that your site is not just mobile friendly, but mobile dominant and how to handle all of this without out losing your focus on what matters – your customers.

2:45-3:30 p.m.

Knowing and Using Google’s Free Tools

Speakers: Tom Funk (pictured), Senior Manager, Digital Product and Content, Keurig Green Mountain; Pinny Gniwisch, Executive Vice President, Business Development, Delmar Keeping up with algorithm shifts and new rollouts in paid placement can be a fulltime job in itself for e-commerce sites that want to create their best presence on Google. So Google has developed and launched a number of free tools aimed at making SEO and SEM and tracking their effectiveness easier. The tools range from Google Analytics that analyzes visitor traffic to your site, to newer ones like those that track how well ads work across different devices or offer guidance on the purchase and placement of native ads. This session will round up

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Google’s free tools to make your ad investment more profitable. Our speakers will also cover retailers’ experience with the tools, and how easy they are to use.

They will reveal the back-end resources Google offers, and provide tips to improve your own search program.

8:30 a.m.-3:30 p.m.

Ballroom D

Mobile Workshop Making the Right Moves in Mobile

Mobile’s so embedded in how consumers live today that retailers can reach connected customers at almost any time and place. That’s a big universe, but retailers’ budgets are finite – how can e-retailers today know where to focus their energies, attention and resources in mobile to produce the greatest return? This workshop will cover new developments in mobile marketing and technology and the choices retailers are making about both that are winning customers and sales.

8:30-9 a.m.

The State of Mobile Commerce 2016: Trends and Lessons from the Internet Retailer Mobile 500

Speaker: Katie Evans, Editor, Mobile, Internet Retailer With 30% of e-commerce now taking place on mobile devices, mobile’s moving to the forefront of e-retail with best practices clearly defined. But with mobile a hotbed of innovation, the best practices of today give way to new tactics and technology at a rapid pace. Internet Retailer’s editor, Mobile, who also is editor of Internet Retailer’s sister publication, Mobile Strategies 360, will chair the workshop and set the groundwork for what distinguishes winning mobile merchants now and what’s shaping up for tomorrow, with an industry overview of the mobile retail landscape and its latest innovations.

9-9:45 a.m.

How To Bring in Big Conversions on Small Screens

Speakers: Umair Ahmed, CEO, Founder, Staples; Carissa Ganelli, CEO, Founder, Lightning Buy The constraints on marketing and selling on mobile – a tiny screen and heavy data demands on mobile site and app performance – are well-known to designers and developers. But it’s also a fact that good design is all about problem-solving.

This session will explore mobile design principles, consumer behavior on mobile, and also include the latest in mobile payments. We’ll hear about success stories and even some failures to get your own creative thinking flowing on how to make a great mobile experience, end to end, for customers and visitors.

9:45-10:15 a.m.

Mobilegeddon: What We’ve Learned After a Year

Speakers: Danny Gavin, Vice President, Director of Marketing, BrianGavinDiamonds.com; Tyler White, Senior Analyst, Adobe Digital Index When Google in April 2015 altered its ranking algorithm to factor “mobile friendliness” into search results, the change wrought such havoc on retailers’ search results that the update quickly earned the nickname “mobilegeddon.” Ranking high in search results on mobile phones now required a mobile-optimized site for smartphones, and Google penalized sites using software that often crashes, or that required shoppers to pinch and zoom in to navigate a page, and more.

By July, sites that weren’t mobile-friendly were seeing up to a 10% dip in organic traffic. E-commerce sites had to prioritize adjusting to the new algorithm, and fast.

This session will examine what one retailer did to recover quickly and what all retailers must do to rank high in search results under the mobile-friendly rules.

10:15-10:30 a.m.

Break

10:30-11:15 a.m.

Start Me Up: Going Responsive, Getting it Right

Speaker: Nathan Decker, Director, E-Commerce, evo With mobile already delivering as much as 50% of traffic at some e-retailers by 2015, evo was lagging other sites when it developed a responsive site last year.

Turns out, this was the best thing that could have happened. After learning from peers elsewhere about new sites based

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JUNE 6-9, 2017

CHICAGO MCCORMICK PLACE WEST

SAVE THE DATE.

www.irce.com

2016

SEPTEMBER 13–15, 2016 WYNN LAS VEGAS RETAILING.ORG/D2C

EVENT GUIDE

Pre-Conference Workshop

on responsive design rushed into the field at heavy expense with disastrous results like SEO that tanked, evo took a different approach. Painstakingly detailing every template on its existing site, it carved out and preserved the best of what it had and built new where needed onto that foundation, testing at every step. This session will cover evo’s process, where it invested time and resources to bypass development pitfalls, and how it paid off with results including a major conversion boost.

11:15 a.m.-Noon

Turning Data Into Action – The Keys to Mobile App Engagement

More Than Sales: Tap the Full Power of Your Mobile Site and Apps

Lunch

A boxed lunch will be served adjacent to the session rooms.

1:30-2:15 p.m.

Unlocking Your Own Data to Fuel Mobile Marketing

Speakers: Michael McCullough, Chief Privacy Officer and Vice President, Enterprise Information Management, Macy’s; Andrew Birnbryer, Vice President, Advertising Games, AppLift Retailers now have the ability to follow customers and reach them wherever they are on the path to purchase, and much of that access results from shoppers’ increasing use of mobile. Your own data can tell you where customers are, what they need and when and where to connect with them online for the most impact.

This session will cover how you can tap the data you’ve already collected from your customers to reach them via mobile and serve the right ads to guide them at different points in their purchase journey.

You will learn from real-life examples about how to leverage your customer data in your mobile advertising program to get customers faster, keep them longer and turn them into loyal fans.

June 7-10, 2016 • Chicago • McCormick Place West

Apps: Find the Right Users and Find Success

Speakers: Jonathan Pelosi, Head of Industry, Mobile Apps, Americas, Google; Lauren Picasso, Associate Marketing Director, Jet.com It’s important to drive awareness of your app, but you want to reach the right kind of users: those who engage with your app often, and drive frequent usage and conversions. App promotion, reengagement, and knowing how to assess lifetime value presents challenges to all app developers. Search, display and video can all work together to build your user acquisition strategy in a sustainable way.

This session will address how retailers can leverage Google’s app-supporting tools to achieve their goals for their own apps.

3-3:30 p.m.

Catch The Retail App Wave: A Top 10 List of Best Practices

Speakers: Wilson Kerr, Vice President, Business Development, Sales, Unbound Commerce Whether it’s in design, performance, marketing, the technology platform or customer experience, certain practices consistently deliver great results – but it’s surprising how often they’re overlooked.

Is your mobile app doing everything it can to drive traffic and sales? This session will identify 10 essential elements that your app needs to have in place.

You’ll see why they can make a big difference, and how incorporating them in your own program will open up opportunities you may be missing.

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Post-Conference Workshop

Speakers: Kristen Klock (pictured), Director, Omnichannel, David’s Bridal Inc.; Bobby Emamian, Chief Executive Officer, Co-Founder, Prolific Interactive Retailers who focus on the lone metric of mobile sales are missing out – mobile sites and apps can also deliver value in e-retailing by leveraging the highly portable, always-on, immediately responsive capabilities of smartphones and how consumers like to use them. At wedding retailer David’s Bridal Inc., an app that streamlined the booking process for appointments to try on wedding gowns drove bookings up by 300%. And a bridal gown finder app that allows shoppers to answer questions about dress preferences and then view dresses that fit those

12:30-1:30 p.m.

2:15-3 p.m.

Main Day 2

Noon-12:30 p.m.

requests sets shoppers well on their way to selection. In this session, our speakers will show how designing your mobile site or app with more than just mobile sales in mind can boost marketing, merchandising, customer service and other functions vital to retail success.

Main Day 1

Speakers: Ben Jones, Senior Vice President, Digital, The Honest Company; Raj Aggarwal, CEO, Co-Founder, Localytics Shopping apps have driven much of mobile app advancement, with lifestyle and shopping apps growing by a whopping 174% over the past year. This shift requires new measurement and marketing tactics to keep pace with the modern consumer, especially for retail companies that rely so heavily on e-commerce. Achieving personalized and ongoing customer engagement in your app – along with the resulting sales – is critical for e-retailers in a crowded market where 25% of those who download an app open it only once. This session will cover effective app measurement, how to get consumers to keep using your app and how you can turn the data gathered on an app into action across channels.

IRCE 2016

Speakers MAIN STAGE SPEAKERS:

DELL Greg Bowen

Vice President, Dell Commerce Services

NASA John Yembrick

Social Media Manager

STEVE MADDEN Mark Friedman

President, E-Commerce

TIGERFITNESS.COM Marc Lobliner Chief Marketing Officer

RAJ AGGARWAL Localytics CEO, Co-Founder

KELLI AGNICH Zazzle Manager, Social Media

UMAIR AHMED Staples Head of Product Management, E-Commerce Services

GENE ALVAREZ Gartner Inc. Managing Vice President

ADAM AUDETTE Merkle Senior Vice President, Organic Search

JOCELYN BABUSCIO Environmental Working Group Vice President, Development, Online Engagement

RICK BACKUS CPC Strategy CEO, Co-Founder

DARREN BALDWIN Dungarees.net Director, E-Commerce Strategy

LINDA BATEMAN Vertical Rail General Manager, Lead Strategist

JONATHAN BEEKMAN Man Crates Chief Executive Officer, Founder

BRENT BELLM Bigcommerce Chief Executive Officer

KAREN BENNETT Home Depot Senior Manager, Usability, Customer Analytics & Feedback Strategy

MAX BENNETT Bluecore Co-Founder, Vice President, Product

ERIC BEST CommerceHub Chief Strategy Officer

JOE BIGANE Downtown Pet Supply CEO, Owner

ANDREW BIRNBRYER AppLift Vice President, Advertising Games

BRET BONNET Quality Logo Products President, Co-Founder

GREG BOWEN Dell Vice President, Dell Commerce Services

KARL BRACKEN Target Corp.

Senior Vice President, Supply Chain Transformation

CHAD BRANDON ASICS Key Account Manager, Amazon

52 • #irce16

Visit us at irce.com

EVENT GUIDE

MARK BROHAN Internet Retailer Vice President, Research

BRIAN BRUNK Boston Retail Partners Principal

KEN BURKE MarketLive Founder

DON BUSH Kount Inc. Vice President of Marketing

MATTHEW BUTLEIN Freshpair.com President

JEFF CAMPBELL Resolution Media Co-Founder, Managing Director

KENNETH CASSAR Slice Intelligence Vice President and Principal Analyst

MATT CLARK Newark element 14 Global Director of E-commerce

ANNA COLE Carhartt Senior Manager, Operations, Merchandising

CHARLIE COLE Tumi Chief Digital Officer

TIFFANY COOLEY Bon-Ton Stores Vice President, Marketing

DENIS COOMBES ROI Revolution Director

TENA CROCK The Step2 Company Vice President of E-commerce & Digital Marketing

BRANTLEY CROWDER Savannah Bee Company Director, E-Commerce

BRETT CURRY ClassyLlama Lead Strategist

MARTA DALTON Coca-Cola Director, E-Commerce

NATHAN DECKER evo Director, E-Commerce

PAUL DEMERY B2BecNews Editor

DWAYNE DOSHIER Insite Software Director, Customer Growth Services

JEFFREY DOUGLAS Nebraska Furniture Mart General Manager, E-Commerce

JAY DUNN Chief Outsiders Chief Marketing Officer

VAL DUVERNET Advance Auto Parts Senior Program Manager, Content, Social Media Strategy

JOSH EHREN VF Corp.

Director, E-Commerce, Digital Lab

NICHOLAS EINSTEIN The Relevancy Group VP, Research and Principal Analyst

STEVE ELKINS WEBS America’s Yarn Store President

BOBBY EMAMIAN Prolific Interactive Chief Executive Officer, Co-Founder

ERIC ENGE Stone Temple Consulting Chief Executive Officer

CLIFFORD ENNICO Law Offices of Clifford R. Ennico Attorney

KEVIN ERTELL Sur La Table Senior Vice President, Digital

KATIE EVANS Internet Retailer Editor, Mobile

TAMMY EVERTS SOASTA Senior Researcher

TED FAY ACCO Senior DIrector, E-Commerce, Direct Response Marketing

JEFF FAYE Sears Holdings Corp.

Digital Strategist

BRIAN FINKLE Evergreen Enterprises of Virginia Director of E-commerce

JANA FRANCIS Steals.com President, Founder

LAUREN FREEDMAN The E-Tailing Group President

June 7-10, 2016 • Chicago • McCormick Place West

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IRCE 2016

BRIAN FRICANO Sustainable Supply Chief Executive Officer, Founder

MARK FRIEDMAN Steve Madden President, E-Commerce

GASTON FRYDLEWSKI Hickies Founder, CEO

GIAN FULGONI comScore Executive Chairman Emeritus, Co-Founder

TOM FUNK Keurig Green Mountain Senior Manager, Digital Product and Content

GABRIELLE GALLO The Sak Brand Group Head of E-Commerce

CARISSA GANELLI Lightning Buy CEO, Founder

BALA GANESH UPS Director, Retail Marketing

JORDAN GARNER TrustPilot Director of Customer Success

DANNY GAVIN BrianGavinDiamonds. com Vice President, Director of Marketing

RICK GEMERETH Lionel Chief Information Officer

MARK GINSBERG Beyond Stores Chief Marketing Officer

ROBERT GLAZER Acceleration Partners Founder, Managing Director

PINNY GNIWISCH Delmar Executive Vice President, Business Development

MITCH GOLDSTONE ScanMyPhotos.com President

ADAM GRECO Digital Analytics Association Board Member

MICHAEL GRIGGS Strings and Beyond President

ERIC GRUNEWALD DiscountRamps.com Vice President & Chief Marketing Officer

RYAN GULDBERG I See Me! Director, Marketing

APU GUPTA Curalate Chief Executive Officer, Co-Founder

STEVE HAFFER American Signature CIO, EVP, Marketing E-Commerce, IT

DAVID HARRIS Yankee Candle Vice President, Information Technology

ADRIENNE HARTMANN J.J. Keller & Associates Director of E-Commerce, Government and Customer Insights

ALISON HELD ChannelAdvisor Product Manager for Marketplaces

ERIC HELLER Marketplace Ignition Chief Executive Officer, Founder

DARREN HILL WebLinc Chief Executive Officer, Co-Founder

ANDY HOAR Forrester Research Principal Analyst

JON HOCH Power Equipment Direct President

RORY HUDSON Zumiez Vice President, Information Technology

CHARLES HUNSINGER LL Bean Vice President, Customer Technologies

TERRI HUNSINGER WebUndies Principal

JOSEPH JACONI Tech Armor General Manager, Co-Founder

DEBBIE JOHNSEN Leading Hotels of the World Director, Interactive Marketing

BEN JONES The Honest Company Senior Vice President, Digital

BRIAN KELLY KissMetrics CEO

WILSON KERR Unbound Commerce Vice President, Business Development, Sales

54 • #irce16

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2016 Internet Retailer Win-the-Wheels Booth Tour

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EVENT GUIDE

TIM KILROY AdChemix CEO, Co-Founder

KATHY KIMPLE FitForCommerce Vice President, Senior Consultant

SCOTT KINCAID Usability Sciences Vice President of User Experience

KRISTEN KLOCK David’s Bridal Inc. Director, OmniChannel

CINDY KNAPIC Animoto Head, Animoto for Business

DAVID KORNFIELD Brooks Running Head, Digital Acquisition

CODY KRAUSKOPF BuyAutoTruck Accessories.com Integration Architect

MATT KUBANCIK Street Moda President, Founder

ADAM KUSTIN V2 Vice President, Marketing

HAYDEN KWAST Olam Coffee Manager of E-Commerce and Marketing

MIKE LACKMAN PetFlow Chief Executive Officer

BRYAN LALEZARIAN MeUndies Chief Executive Officer

NICHOLAS LAMOTHE Adidas Group Senior Manager, Retention Marketing

JESSICA LATIMER Alex and Ani Senior Manager, Social Media, Customer Engagement

ANDY LEE D-Link Manager, E-Commerce

STEVEN LEEDS Systemax Senior Vice President of Marketing

JEREMY LEWIS Facebook Head of U.S. E-Commerce

MEGHAN LITCHFIELD GoPro Vice President, Global E-Commerce, Analytics

MARC LOBLINER TigerFitness.com Chief Marketing Officer

MARINA MACARTNEY Swiss Watch International Director, Marketplace

MICHAEL MACE UserTesting Vice President, Mobile

DAVE MADOCH Toynk Toys Director, E-Commerce

AMY MADONIA Donna Morgan & Ali Ro Former Vice President, E-Commerce, Marketing

PARAG MAMNANI Webgility Founder, Chief Executive Officer

LOREN MATTIA Z Gallerie Manager, Content Marketing

GINNY MCCORMICK Hasbro Vice President, Integrated Media and Promotions

MICHAEL MCCULLOUGH Macy’s Chief Privacy Officer and Vice President, Enterprise Information Management

JOHN MINARDI CVS Health Senior Director, Enterprise Digital

TOM MONTGOMERY Chubbies Shorts Head of Marketing, Web Design, Co-Founder

ROBERT J. MOORE, RJMetrics Chief Executive Officer, Co-Founder

MICHAEL MOTHNER Wpromote Founder, CEO

DANIEL MOURE PureFormulas.com Chief Marketing Officer

SKIP MYERS Micro Center/Micro Electronics Inc. Director of Loss Prevention

JOSHUA NAFMAN KIND Snacks Senior Director, Brand Marketing and Digital

FAHIM NAIM eShopportunity Founder

ANNA NASON FTD Companies Inc. Online Marketing Manager, Data Feeds: CSE, Marketplaces

June 7-10, 2016 • Chicago • McCormick Place West

57

IRCE 2016

RAAJA NEMANI BucketFeet Chief Executive Officer, Co-Founder

MATTHEW O’DONNELL North Shore Residential Door Owner

SCOTT OHSMAN The Cairn Company Chief Executive Officer, Founder

JONATHAN PELOSI Google Head of Industry, Mobile Apps, Americas

KURT PETERS Internet Retailer Executive Editor

ROSS PETERSEN Blitsy Chief Executive Officer, Co-Founder

TIMOTHY PETERSON Dataglam Omnichannel Consulting President

LAUREN PICASSO Jet.com Associate Marketing Director

DAVID POTTS SalesWarp Chief Executive Officer, Founder

JUSTIN RACINE Geriatric Medical Supply Director, Marketing, E-Commerce

NIK RAJPAL Exclusive Concepts Vice President, Marketing Sciences

JIM RAMSEY Maclaren Services Head of Technology

JAI RAWAT ShopSocially CEO

DAVID REDLICH ReStockIt.com President, Co-Founder

SARAH RESNICK 1800flowers.com SEO and Digital Marketing Senior Manager

STEPHEN RIDDELL Sprint Chief Sales Officer, Telesales

CHRIS RIEGGER Votigo Vice President, Growth

DAVE RIFKIN MicroFiber Products Online President, Chief Executive Officer

DANIEL ALEJANDRO ROMANO MentAd Founder, Co-CEO

PAULA ROSENBLUM Retail Systems Research Managing Partner

MICHAEL ROSS Dick’s Sporting Goods Senior Manager, Web Analytics

BRAD RUSIN Phoenix Leather Goods Director, E-Commerce

SHAUN RYAN SLI Systems Chief Innovation Officer, Co-Founder

PAU SABRIA Olapic Chief Executive Officer, Co-Founder

NATHAN SAFRAN Blue Nile Research Founder, CEO

CARLA SANCHO Weddingcollectibles. com Chief Marketing Officer

ANDREW SCARBROUGH Delegator, PriceWaiter.com Chief Operating Officer

PAM SCHECHTMAN Enesco Vice President, Corporate E-Channel

ALEX SCHMELKIN Alexander Interactive Founder, Chief Executive Officer

JULIE SCHMITT Tops Products/ RR Donnelley E-Commerce Marketing Analyst

ANNIE SCOPEL Thule Inc. Director of North American Customer Service

RICHARD SEJEAN Browns Shoes Inc. Director, E-Commerce

RICHARD SEXTON OmniMarketing2020 Principal

SONESH SHAH Robert Bosch Tool Corp.

Director, Digital

ALEXANDER SIENKIEWICZ Spiraledge (SwimOutlet.com) Chief Marketing Officer

ADAM SILVERMAN Forrester Research Principal Analyst

58 • #irce16

Visit us at irce.com

EVENT GUIDE

SAM SISAKHTI USTrendy Owner

SARAH SKINNER Kate Somerville Director, Digital Marketing

JOSH SLODKI Petco Digtal Marketing Manager

STEPHAN SPENCER The Art of SEO Co-Author

ZAK STAMBOR Internet Retailer Editor, Online Marketing

JASON STUEMPFIG ShoeMetro Chief Operating Officer

KARTIK SUBRAMANIAN Walgreens Director, Mobile Product, API, Innovation

SCOTT TANNEN Boll & Branch Founder, CEO

STEVE TROLLINGER U.S. Toy Co. Director of Marketing

SARAH VEIT WALLIS Walmart Vice President, General Manager, Lifestyle

ASHLEY WALKLEY Dogeared Director, Brand, Strategic Initiatives

COURTNEY LEAR WALLACE Unique Vintage Director, Digital Marketing, E-Commerce

MIKE WARD Thrift Books President

LARRY WASSERMAN Really Good Stuff Vice President, E-Commerce and Digital Marketing

FRED WAUGH Invodo Vice President, Marketing

ANDREA WEISS The O Alliance Founding Partner

TYLER WHITE Adobe Digital Index Senior Analyst

JASON WILLITTS Quipt CEO

SCOT WINGO ChannelAdvisor Corp.

Executive Chairman, Co-Founder

BRAD WOLANSKY Yankee Candle President, Consumer Direct; President, Fundraising, CMO

BERNARDINE WU FitForCommerce Chief Executive Officer, Founder

JONATHAN WU Touch of Modern Founder/CEO

SAMUEL YANG App Annie Vice President, Americas

JOHN YEMBRICK NASA Manager, Social Media

STEFANY ZAROBAN Internet Retailer Director, Research

The Official IRCE App

The FREE app allows you to connect with your fellow attendees and exhibitors and view the latest and greatest information, including: • Real-time conference and event schedules, including speaker information • Pre-plan your conference agenda by choosing your favorite sessions • Plan out your exhibit hall route and who you will visit • Be on top of what’s happening with alerts and push notifications

To download, visit the Apple App Store or the Google Play Store and search IRCE. June 7-10, 2016 • Chicago • McCormick Place West

59

IRCE 2016

NETWORKING The Exhibit Hall is an integral part of the IRCE experience and serves as the epicenter of networking; hosting the two cocktail receptions, as well as the many hotspots, lounges, and more.

1

WELCOME RECEPTION

2

COCKTAIL RECEPTION

3

REFRESH LOUNGE

4

RECHARGE LOUNGE

Join the kick-off reception in the Exhibit Hall on Tuesday evening, June 7, from 4:00 – 6:30 p.m., and take a moment to browse the 600+ vendors and get acquainted with all that the Exhibit Hall has to offer. The Welcome Reception is open to all IRCE attendees and features complimentary beer, wine and soft drinks.

Sponsored by

Grab some complimentary beer, wine and soft drinks and meet with exhibitors before heading out to the networking events and parties in Chicago. The Cocktail Reception takes place in the Exhibit Hall on Wednesday, June 8, from 4:30 – 6:30 p.m. and is open to all IRCE attendees.

Sponsored by

Don’t forget to check out our new hotspots on the show floor and to utilize the IRCE app, where you can easily navigate and create Exhibit Hall walking maps within the app.

60 • #irce16

Stay hydrated as you browse the expansive Exhibit Hall.

Complimentary water and beverages will be distributed during the morning and afternoon breaks on the two main conference days at booth #629.

Sponsored by

Take a quick break to sit down and relax, while recharging your device. The Lounge has the ability to charge a wide variety of devices so you can stay powered up for the entire event.

Sponsored by

Visit us at irce.com

EVENT GUIDE

at IRCE 2016 5

MASSAGE STATION

6

GOURMET COFFEE STATION

Back by popular demand, re-energize with a complimentary chair massage at the Massage Station, located on the lefthand side of the Exhibit Hall.

Sponsored by

Stay alert with a pick-me-up from the Coffee Station, located on the right-hand side of the Exhibit Hall.

Grab a cup of gourmet coffee and get right back to your day of networking and learning.

Sponsored by

7

WIN THE WHEELS TOUR AND DRAWING

The IRCE Exhibit Hall is packed with Industry leading innovations where you can learn about the latest advancements in e-commerce technology! It also affords attendees several opportunities to win prizes, with none being more coveted than a brand new luxury car! One lucky attendee will drive home in a shiny new Mercedes CLA 250 Coupe 4Matic.

8

HEADSHOT LOUNGE

9

LINK LOUNGE

NEW for 2016! Come visit the Headshot Lounge, located on the right side of the Exhibit Hall, and have your complimentary professional headshot taken. We’ll have an expert photographer on hand to take your headshot, which will be emailed to you soon after. Perfect for updating your LinkedIn or other social pages, an updated – and professional – headshot is a must!

Sponsored by

IRCE is the place to network!

Connect with fellow attendees and exhibitors via the IRCE app or through the invitation email, and use the IRCE Link Lounge, located on the right side of the Exhibit Hall, as your designated meeting place.

10

THE BACKYARD

Get competitive with your fellow attendees! The BackYard is the perfect place to relax after a day of sessions and networking.

Stop by the back of the Exhibit Hall to play pool, foosball, and test your aim in a game of bags.

Sponsored by

Made possible by the generous advertisers of the June issue of Internet Retailer magazine, participate in the Exhibit Hall booth tour, drop off your entry at Internet Retailer’s booth #1129 and then return to the IR booth for the drawing on Thursday, June 9 at 1 p.m. The lucky winner will receive the keys to a brand new Mercedes CLA 250 Coupe 4Matic!

Sponsored by

June 7-10, 2016 • Chicago • McCormick Place West

61

EVENT GUIDE

The Exhibition Exhibit Hall

Hours Tuesday, June 7 4-6:30 p.m.

• Welcome Reception in the Exhibit Hall

Wednesday, June 8 9 a.m.-6:30 p.m.

The Exhibit Hall has been reinvented

• Morning and Afternoon Breaks • Lunch • Cocktail Reception in the Exhibit Hall

for 2016 and is the perfect spot

Thursday, June 9

for attendees to explore the 600+

• Morning and Afternoon Breaks • Lunch • Win-the-Wheels Drawing at 1 p.m.

vendors, new lounges, and more. The exhibition covers 250,000+ square feet of space – making it the largest

9 a.m.-4 p.m.

Friday, June 10

Workshops only, Exhibit Hall will be closed

display of solutions in the industry – with vendors covering nearly every category your business could need. With an ever-changing landscape, you are sure to find the latest technologies and solutions to help your business flourish.

June 7-10, 2016 • Chicago • McCormick Place West

63

Data

Analysis RANKINGS INSIGHTS

on the Global Leaders in E-Commerce

Retail Chains vs Web-Only The growth rates of web-only retailers compared to retail chains.

CAGR = 19.7%

CAGR = 13.8%

150

$137.7

120

$117.0 $107.8

$105.7

$96.6

90

$88.8 $73.4

60

$64.6

$71.5

$64.6

$56.4

$55.7

Source: Top500Guide.com

30

0

In 2011, web sales of web-only e-retailers surpassed web sales by retail chains. The gap has continued to widen as the web sales of web-only retailers grow at a much faster rate than retail chains.

2010 2011 2012 2013 2014 2015 Retail Chains

2010 2011 2012 2013 2014 2015 Web-Only

INTERNET RETAILER & TOP500GUIDE.COM VISIT OUR BOOTH FOR A FREE DEMO

#1129

AND LEARN HOW YOU CAN WIN A NEW CAR

EVENT GUIDE

Shuttle & Attendee Resource Center There will be no need for IRCE attendees to wait in line for cabs, fight the traffic on Lake Shore Drive or pay for taxi or parking fees thanks to the Convention Express Bus Route that links most of Chicago’s downtown hotels to McCormick Place West’s main entrance.

This express route is reserved exclusively for private buses to McCormick and runs non-stop through Grant Park. The free IRCE buses will run every 15 minutes to and from most hotels and McCormick during peak hours.

Travel time between McCormick Place and hotels is 20-30 minutes each way, so please plan your travel accordingly.

Schedule may vary due to traffic and weather conditions.

Last bus leaves from hotel 60 minutes prior to end time with no return service.

Please note: This is a preliminary shuttle schedule and is subject to change. Check signage for the most accurate information. Buses depart from the Hyatt Regency Chicago, Palmer House Hilton, Hilton Chicago and Renaissance Blackstone Chicago, with many other hotels within walking distance to these hotels for shuttle service to McCormick Place.

Free Express Bus Service Schedule TUESDAY, JUNE 7

6:30-9:30 a.m.

2:30-3:30 p.m.

3:30-7:15 p.m.

Every 20-30 minutes Every 20-30 minute Every 10-15 minute

WEDNESDAY, JUNE 8

6:30-9:30 a.m.

3:30-7:15 p.m.

Every 10-15 minutes Every 10-15 minute

THURSDAY, JUNE 9

7-9:30 a.m.

3:00-5:30 p.m.

Every 10-15 minutes Every 10-15 minutes

FRIDAY, JUNE 10

7-9:30 a.m.

3:00-4:30 p.m.

Every 10-15 minutes Every 20-30 minutes

Sponsored by:

Attendee Resource Center The Attendee Resource Center will be located in the concourse, between the conference session rooms and the Exhibit Hall.

Whether you have questions about specific sessions, are trying to find an exhibitor, or just need some help, the Attendee Resource Center is your place to go! Featuring the Jump Start Guide, from FitForCommerce, as well as other helpful items, come stop by so we can help you have a better experience at IRCE!

June 7-10, 2016 • Chicago • McCormick Place West

65

IRCE 2016

Favorite Flav IRCE staffers give the inside scoop on restaurants in the neighbor B

Buck’s Chicago

Gilt Bar

1729 N. Halsted St. 312-337-6070 bokachicago.com Michelin starred for six consecutive years, Lincoln Park’s Boka is beloved for its incredible seasonal American food.

1700 W. Division St. 773-384-9700 buckschicago.com Buck’s is a Southern-inspired bar and restaurant that champions easydrinking cocktails, biscuit sandwiches and buckets of fried chicken in a fun and funky atmosphere.

230 W. Kinzie St. 312-464-9544 giltbarchicago.com This inviting River North bar and restaurant features classic craft cocktails and contemporary American cuisine.

Squid Ink Bucatini or the Rohan Duck (make sure to save room for some amazing desserts as well)

YOU MUST TRY Fried Chicken and Biscuits

Tenderloin Steak Tartar, Truffle Pasta and a Paloma cocktail

RECOMMENDED BY

RECOMMENDED BY

RECOMMENDED BY

Amanda Ryan Conference Operations Manager

Kim Runner Director of Sales

Chicago Pizza and Oven Grinder Company

Girl & the Goat

YOU MUST TRY

Joan Dyer Director of Marketing E nt

rée

fro

m

Bo

ka

2121 N. Clark St. 773-248-2570 chicagopizzaandovengrinder.com A Chicago institution that opened in 1972 across from the lot where the St. Valentine’s Day Massacre took place.

YOU MUST TRY Pizza Pot Pie

RECOMMENDED BY

En

t

Meghan Sullivan Senior Exhibition Sales Manager

66 • #irce16

e ré

m fro

Bo

ka

Pi e

f ro

m

Gi

lt

Boka

YOU MUST TRY

809 W. Randolph St. 312-492-6262 girlandthegoat.com This family style menu with tasty, bold flavored foods and global influence is a fun and lively setting that makes guests feel at home from the moment they walk in the door.

YOU MUST TRY Wood Oven Roasted Pig Face “Don’t let the name of this dish scare you away; it’s well worth it and extremely flavorful.”

RECOMMENDED BY Michelle Soriano Marketing Manager

Visit us at irce.com

ar

EVENT GUIDE

ors hood for dinner

Sable Kitchen & Bar 505 N. State St. 312-755-9704 sablechicago.com Sable puts just as much care into the craft of cocktailing as they do into their menu of contemporary American small plates.

Seared scallops cauliflower at Sable Kitchen & Bar

YOU MUST TRY Inventive bar snacks including bacon wrapped chorizo dates and lobster rangoons “Try one of the hand-crafted cocktails, they are worth the wait!”

RECOMMENDED BY Denise Power Director, Agenda Production

Three Dots and a Dash cocktail

Sunda

Three Dots and a Dash

110 W. Illinois St. 312-644-0500 sundachicago.com Sunda serves creative Asian fusion, with everything from sushi to dim sum and more. A favorite of (and frequently visited by) the entire IRCE team.

435 N. Clark 312-610-4220 threedotschicago.com Three Dots and a Dash is a cocktailfocused tiki lounge in Chicago that features a craft approach to both classic and modern tiki cocktails.

YOU MUST TRY

YOU MUST TRY

Spicy Edamame, Crazy Rice

Any of the tiki-Inspired drinks

RECOMMENDED BY

RECOMMENDED BY

Jini Taylor Conference Sales Manager

Mara Campbell Exhibition Sales Manager

June 7-10, 2016 • Chicago • McCormick Place West

Three Dots and a Dash cocktail

67

IRCE 2016

Onsite dining at

McCormick Place WEST HALL CAFE

Located in the back center of exhibit hall. Concessions are one floor up.

The Carvery Rotisserie Chicken Served with mashed potatoes Smoked Beef Brisket Sandwich Roasted Turkey Sandwich

10.99 10.49 10.49

Little Italy Pizza by the Slice Cheese 5.99 Sausage and Pepperoni 5.99 Specialty 5.99 Panini 9.99 American Grill 1/3 lb Angus Cheeseburger 8.99 Grilled Chicken Sandwich 8.99 Hot Dog 5.49 Applewood and Hickory Smoked Sausage 7.49 Black Bean and Quinoa Burger 8.99 Seasoned Curly Fries 3.99

68 • #irce16

WEST HALL CAFE GRAB N’ GO

Located in the back center of exhibit hall. Concessions are one floor up.

Salads and Sandwiches Sonoma Quinoa Salad 9.99 LA Grilled Chicken Cobb Salad 9.99 Baby Spinach and Strawberry Salad 9.99 Protein Pack 7.99 Turkey and Swiss on Brioche 8.99 Ham and White Cheddar on Pretzel Roll 8.99 Grilled Zucchini and Roasted Tomato Sandwich 8.99 À la Carte Fresh Fruit Cup 5.49 Yogurt Parfait w/ Granola 4.99 Whole Piece Fruit 1.49 Bagels 2.99 Muffin 3.49 Danish 3.49 Yogurt 2.69 Snack Bars 2.69 Assorted Nuts 2.69 Gourmet Cookies 2.99 Gourmet Brownies 2.99 Chips 2.69

Beverages Bottle Water 3.25 Perrier 3.49 Vitamin Water 4.25 Energy Drinks 4.99 Bottle Tea 4.25 Assorted Bottled Juice 3.99 Milk 2.49 Organic Milk 3.49 Powerade 3.85 Cold Fountain Beverage 3.15 Hot Beverages 2.99

ROBINSON’S BBQ

Located in the back right of exhibit hall Boneless Rib Sandwich 8.50 BBQ Pulled Pork Sandwich 8.75 BBQ Chicken Sandwich 8.50 Catfish Plate 11.99 Super Polish 8.50 Bottled Soda 3.25 Bottled Water 3.25 Chips 2.00

Visit us at irce.com

EVENT GUIDE

CONNIE’S PIZZA

Located in the back right of exhibit hall

KOSHER EXPRESS

Located in the back left and right of exhibit hall

Pizza Slice 5.49 Sub Sandwiches 8.99 Hot Dog 5.99 Chicken Caesar Salad 10.99 Hot Dog Meal 9.99 Garden Salad 7.00 Pastrami Sandwich 11.95 Caesar Salad 9.00 Corned Beef Sandwich 12.95 Chips 2.69 Turkey Sandwich 10.95 Cookie 2.69 Tuna Sandwich 9.95 Bottled Soda 3.25 Assorted Deli Salad 11.95 Bottled Water 3.25 Soup 4.99 Chili 5.50 CONNIES FRESH SALAD Chips 2.00 AND PASTA Bottled Soda/Water 3.25

Located in the back left and right of exhibit hall

Fresh Tossed Chopped Salad 9.95 Fresh Romaine lettuce, vine-ripened tomatoes, bacon, green onions, cucumbers, celery. Avocado, roasted chicken and Gorgonzola cheese tossed in Italian dressing Tortellini Salad 9.95 Spinach, tomato, egg, and cheese filled tortellini tossed in Italian dressing and served with a medley of fresh vegetables and crisp Romaine hearts Country Style Penne Pasta 10.95 Penne simmered with Italian sausage, tomatoes, sweet bell peppers and mushrooms in a light tomato sauce Linguini Primavera Vodka Sauce 10.95 Al dente linguini with a vegetable medley simmered in Vodka sauce with Mascarpone cheese and tomatoes

HEARTLAND BURGER COMPANY

Located in the back left of exhibit hall (All burgers served with Kettle Chips) Wisconsin “Chedda” Burger 9.99 1/3 Lb lean beef patty (Laak Brothers), white and golden cheddar, green leaf lettuce and sliced tomato served on a buttery bun Roasted Portobello Mushroom Burger (Vegetarian) 9.99 Roasted poblano, tomato, green leaf lettuce and chipotle aioli served on a buttery bun

ITALIAN BEEF

Located in the back left of exhibit hall Italian Beef Sandwich 10.99 House made slow roasted italian beef on an italian roll served with giardiniera Sicilian Style Beef Sandwich 10.99 Hose made slow roasted italian beef with marinara sauce and giardiniera Bag of Chips

June 7-10, 2016 • Chicago • McCormick Place West

2.69

MIDWEST MELT

Located in the back left of exhibit hall (All sandwiches served with locally produced spicy pickle spears and kettle chips) Applewood Smoked Turkey Breast 10.99 Wisconsin gouda, roasted tomato and baby spinach Braised Beef Short Ribs 10.99 Gruyere, white cheddar, caramelized onions and horseradish sauce “The Tripler” 8.99 Creamy Wisconsin butterkase cheese, white cheddar and gouda served with tomato bisque dipping sauce

CHICAGO STYLE HOT DOG Located in the back left of exhibit hall

Chicago Hot Dog 5.99 Poppy Seed Bun, Vienna Beef Hot Dog, Diced Tomatoes, Chopped Onion, Neon Relish, Sport Pepper, Pickle Spear, Celery Salt, and Mustard Chips 2.69 Bottled Water/Soda 3.25

AMBROSIA CAFÉ (ORGANIC)

Located in the back left of exhibit hall Organic Sandwich 10.99 Sonoma Salad 10.99 Roasted Chicken Salad 10.99 Whole Fruit 1.29 Fresh Fruit Cup 4.79 Organic Yogurt 2.69 Cookie 2.69 Chips 2.69 Organic Milk 3.49 Coffee 2.99 Honest Tea 3.99 Juice 2.79

69

IRCE 2016

LUZITA’S TAQUERIA

Located in the back left of exhibit hall (All tacos served on corn tortillas with onion, cilantro, salsa roja, pickled carrots and lime) Beef Tacos (3) 9.99 Guajillo chile beef short rib tacos Chicken Tacos (3) Ancho chile chicken tacos

9.99

Chips and Salsa 3.99 House-made tortilla chips Chips and Guacamole 5.99 House-made tortilla chips Side of Guacamole

2.00

THIRD COAST ROAST

Located outside of each exhibit hall entrance within the concourse

GRINDER CART

Located in the back left of exhibit hall

Classic Italian Grinder 9.99 Smoked ham, genoa salami, capicola, provolone, tomato, banana peppers, lettuce and italian dressing. Served on crusty italian roll Club Grinder 9.99 Turkey, smoked ham, lettuce, tomato, and honey french dressing. Served on crusty italian roll.

Turkey and Cheese Grinder 9.99 Lettuce, tomato, pesto mayo. Served on crusty italian roll.

Bag of Chips

70 • #irce16

2.69

Coffee/Tea Drip Coffee 3.10 Hot Tea 2.89 Cappuccino 4.95 Latte 4.95 Chai Latte 5.05 Flavored Latte 5.65 Mocha 5.65 Americano 3.60 Iced Coffee and Teas Hot Tea Iced Latte Iced Chai Latte Iced Flavored Latte Iced Mocha Iced Tea – Specialty Brew

3.48 4.95 5.05 5.65 5.65 3.69

Extras Soy Milk Espresso Shot Flavor Shot

0.90 1.15 0.75

Other Beverages Soda 3.25 Water 4.00 Juice 3.99 Salads and Sandwiches Sonoma Quinoa Salad 9.99 LA Grilled Chicken Cobb Salad 9.99 Baby Spinach and Strawberry Salad 9.99 Protein Pack 7.99 Turkey and Swiss on Brioche 8.99 Ham and White Cheddar on Pretzel Roll 8.99 Grilled Zucchini and Roasted Tomato Sandwich 8.99 À la Carte Fresh Fruit Cup 5.49 Yogurt Parfait with Granola 4.99 Whole Piece Fruit 1.49 Bagels 2.99 Muffin 3.49 Danish 3.49 Yogurt 2.69 Snack Bars 2.69 Assorted Nuts 2.69 Gourmet Cookies 2.99 Gourmet Brownies 2.99 Chips 2.69

Visit us at irce.com

EVENT GUIDE

WEST FOOD COURT

Pacific Rim (All served over steamed rice and stir fry vegetables) Red Chili Pork & Broccoli 10.99 Thai Red Curry Tofu 10.99 Sesame Ginger Chicken with snow peas 10.99 The Carvery Rotisserie Chicken Served with mashed potatoes Smoked Beef Brisket Sandwich Roasted Turkey Sandwich

10.99 10.49 10.49

Salad Bar Build Your Own Salad 10.99 Served with assorted breads and daily soup Cup of Soup 3.99 Little Italy Pizza by the Slice Cheese 5.99 Sausage and Pepperoni 5.99 Specialty 5.99 Panini 9.99 American Grill 1/3 lb Angus Cheeseburger 8.99 Grilled Chicken Sandwich 8.99 Hot Dog 5.49 Applewood and Hickory Smoked Sausage 7.49 Black Bean and Quinoa Burger 8.99 Seasoned Curly Fries 3.99

WEST FOOD COURT GRAB N’ GO

Salads and Sandwiches Sonoma Quinoa Salad 9.99 LA Grilled Chicken Cobb Salad 9.99 Baby Spinach and Strawberry Salad 9.99 Protein Pack 7.99 Turkey and Swiss on Brioche 8.99 Ham and White Cheddar on Pretzel Roll 8.99 Grilled Zucchini and Roasted Tomato Sandwich 8.99 À la Carte Fresh Fruit Cup 5.49 Yogurt Parfait w/ Granola 4.99 Whole Piece Fruit 1.49 Bagels 2.99 Muffin 3.49 Danish 3.49 Yogurt 2.69 Snack Bars 2.69 Assorted Nuts 2.69 Gourmet Cookies 2.99 Gourmet Brownies 2.99 Chips 2.69 Beverages Bottle Water 3.25 Perrier 3.49 Vitamin Water 4.25 Energy Drinks 4.99 Bottle Tea 4.25 Assorted Bottled Juice 3.99 Milk 2.49 Organic Milk 3.49 Powerade 3.85 Cold Fountain Beverage 3.15 Hot Beverages 2.99

June 7-10, 2016 • Chicago • McCormick Place West

LABREA

Fresh Deli Case Salads Chicken Salad 9.59 Caprese Salad 9.99 California Organic 9.99 Fresh Cut Fruit 5.29 Fresh Deli Case Sandwiches Grilled Chicken Sandwich 8.99 Ham and Gruyere 9.99 Fresh Mozzarella 9.99 Tuna Salad 8.99 Turkey Avocado 8.99 Soups Bread Bowl Soup 6.99 Soup 3.99 Grilled Paninis Grilled Cheese Grilled Ham Cheese Grilled Southwest Chicken Grilled Turkey

10.59 10.99 10.99 10.99

Breakfast Egg Bacon and Cheese 10.79 Egg Ham and Cheese 10.79 Egg Sausage and Cheese 10.79 Egg and Cheese 9.99 Oatmeal 4.99

71

EVENT GUIDE 1985 1886 1887 1888 1786 1787 1788 1686 1687 1688 1586

1784 1685

1684 1585

Backyard

1882 1783

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Sponsored by MasterCard

1980 1881

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IRCE_HOTSPOT sponsored by:

Exhibit Hall

2137

Hours

2129

4-6:30 p.m.

• Morning and Afternoon Breaks • Lunch • Cocktail Reception in the Exhibit Hall

1935

1736 1639

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Massage Station Sponsored by RetailMeNot

2010 1913

1831

UP

West Hall Cafe Concessions

1916 1817

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1911 2108 2007 2106

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655

654 557

472

942 843

941

940 841

1138 1039

1038 937

1136 1037

1036

1130 1031

1329

1040 943

934 835

840 741

652

742

1229

467

470 371

461

455

641

838 739

736 639

834 735

637

1620 1521

1421

1420 1321

450 351 548 451

549

449

642 541

540 441

1217

1220 1121

929 829

1120 1021

262

163

260 161

259

155

352 253 350 249

151

448 349

348

149

341

340 243

242 143

241

240 141

332

537 534 435

636

263

354 255

638

740

167

267

356 257

553 551

368 271

335

239 237

135

Headshot Station

233

1129

729

817

919

717

629

619

Refresh Lounge Sponsored by Maropost Marketing Cloud

519

429

421

329

231

230 131

229

228 129

320 221

220 123

318

219

218

119

316

215

214

117

328

321

Sponsored by: SAP Anywhere

1515 1614

1516 1417

1113

1315

1512 1413 1308 1211

1509

1708 1609

1510 1409

1309

1508

1116

415

1013

1114

1014 913

1110

1010 1011

1209

1206 1107

610 910

1503

1701

1403

1303

1203

1204 1103

903

314

513

711

511

908

412

313

310

113 211

307

306 207

601

208 107 204 105

803 501

1202

401

301

302 201 300

200 103 101

Entrance

Starbucks

Visit us at irce.com

Main Concourse

Escalator to Taxis and Shuttles

Hospitality Lounge Sponsored by: FedEx

212

Registration

Escalator to the Hyatt Regency McCormick Place

Sponsored by: Forter

407

507

703

315

515

809

909 1008

813

414

Friday, June 10

Workshops only, Exhibit Hall will be closed

Gourmet Coffee Station

121

1615

Exhibitors listed alphabetically

373

1134 1035

1429 1529

1140 1041

Entrance

9 a.m.-4 p.m.

• Morning and Afternoon Breaks • Lunch • Win-the-Wheels Drawing at 1 p.m.

377

Food and Beverage Area

474 375

2001

Thursday, June 9

574

-

673

858

1003

1900 1801

880 781

1616 1519

1601 1901

482 383

649

1907

2100 2003

484 385

580 483

1128 1029

1710 1611

1807

584 485

682 583

555

Sponsored by CloudCraze

1822 1723

EH1

684 585

866 767

1434 1335

Recharge Lounge 1629

EH2

780 683

1571

1934 1833 1930

Tuesday, June 7

9 a.m.-6:30 p.m.

2134 2035

2133

1938 1839

EH3

784 685

749

1740 1641

EH4

785

1749

1737

EH5

783

882

1751

2139

EH6

Link Lounge

2170 2071

1855

Wednesday, June 8

UP

1884 1785

1982 1883

EH7

Meeting Rooms

1670 1573

with complimentary Wi-Fi!

• Welcome Reception in the Exhibit Hall

885 786 787

1984 1885

Food and Beverage Area

STAY connected

1587

Open to Lower Levels

Hospitality Lounge 2

4-Tell.......................................................................... 318 71 lbs.........................................................................1913 Aabaco Small Business from Yahoo.......809 Acceleration Partners.....................................1413 Accurate Box Company...............................1749 Act Bold..................................................... 332, 1921 Acumatica............................................................1977 Adapty......................................................................781 Adbeat.................................................................. 2051 AddShoppers.................................................... 1038 Adobe Systems..................................................519 AdRoll....................................................................1040 Affiliate Window...............................................1655 AffiliateManager.com.....................................1755 Affirm, Inc............................................................1833 AFMS Global Logistics Consultants..... 1508 AFS Shipping Partners......................1829, 636 Agility Multichannel.........................................340 AgilOne Inc........................................................... 637 AirSaver..................................................................1831 Akamai Technologies....................................... 415 Akeneo....................................................................450 AlertBot................................................................... 841 Alexander Interactive Inc............................. 835 Algolia....................................................................1867 Altius........................................................................349 Amazon Payments............................................767 American Litho, Inc........................................ 1968 Americaneagle.com........................................ 1013 Anchor Computer/Anchor Software...... 673 APC Postal Logistics LLC.............................1136 Apruvd................................................................. 2059 Aptos..................................................................... 1309 Aramex................................................................... 567 Arqspin...................................................................1971 Artifi Labs..............................................................840 Assurant Product Protection.......................874 Atandra T-HUB................................................... 253 ATTRAQT..............................................................670 Australian Fulfillment......................................668 Authorize.Net....................................................... 501 Avalara..................................................................1429 AvantLink............................................................. 1757 Avectous Integrated Software.................2001 Azoya...................................................................... 1031

Data current as of April 8, 2016

Bank of America Merchant Services.....1538 Barcoders.com.................................................... 103 Barilliance............................................................ 1543 Ben Crudo Consulting Inc..............................571 Bigcommerce....................................................... 341 BizArk Electronic Commerce Co., Ltd...1781 Bizowie................................................................2030 BKA Content....................................................... 472 Blue Acorn........................................................... 1041 Blue Cherry Group...........................................1719 Blue Like Neon.....................................................371 Bluecore.................................................................1581 Blueshift Labs....................................................2137 BOARD International.....................................2139 Bold Commerce................................................. 563 BoostMySale.........................................................373 BOSTONtec, Inc..............................................2070 Bounce Exchange.............................................2112 Box On Demand................................................1813 Boxberry.............................................................. 1669 Brafton................................................................. 2058 Braintree..................................................................135 Brand Networks................................................. 354 Brand View......................................................... 1569 Brandpoint......................................................... 2052 Brightpearl............................................................ 685 Broadleaf Commerce......................................540 Bronto Software...............................................703 Buzztala, LLC.................................................... 1039 BVAccel................................................................... 481 Calumet Carton.................................................2142 Canada Post.........................................................1561 Catchpoint Systems Inc...............................1758 CCJK..........................................................................241 Celebros Conversion Technologies......... 659 Celerant Technology.......................................1541 Certona...................................................................909 ChannelAdvisor.................................................803 Chargeback Gurus.......................................... 1656 Chetu Inc.............................................................1900 Chicago Tag & Label.......................................1521 Circle Commerce............................................. 1315 Classy Llama........................................................ 937 Clearbridge Mobile........................................ 1936 Cloud Conversion.............................................468

June 7-10, 2016 • Chicago • McCormick Place West

IRCE 2016

CloudCraze........................................................1629 The Commerce Shop...................................... 885 CommerceHub....................................................301 commercetools.................................................2162 CommerceV3, Inc.............................................. 412 Commonwealth Packaging Company........................... 1670 Communication Logistics, Inc................. 2120 ConnectWithMe.com.....................................1586 Connexity.............................................................. 507 ContentOro....................................................... 2076 Convermax........................................................... 740 Conversions on Demand.............................. 838 Corelead Interactive........................................ 652 Corra........................................................................649 Criteo......................................................................1535 CrowdFlower....................................................... 682 CubiScan................................................................666 Curalate.................................................................. 239 Customer Direct...............................................2158 Cymbio...................................................................360 Dasinfomedia......................................................1851 DCKAP.................................................................... 758 DealMoon.............................................................1855 DECORA Designs............................................. 555 Deluxe Rewards................................................1974 Demandware....................................................... 610 Dematic...................................................................1114 Deposco.................................................................204 DesktopShipper.................................................. 218 DHL eCommerce..................................................711 Dialogs Apps......................................................1877 DIFF............................................................................571 Direct Link Worldwide................................. 1036 Distil Networks................................................. 1942 Distribution Alternatives................................ 219 DM Fulfillment..................................................2100 DOBA.......................................................................573 Domo...................................................................... 1130 DotcomWeavers................................................230 dotmailer...............................................................669 Dunn Solutions Group, Inc.........................2074 Dyn ...........................................................................1861 Dynamic Yield..................................................... 356 E-commerce Image Editing........................549 EasyAsk...............................................................2003 EasyPost..................................................................215 eBay........................................................................1421 EBL Global Logistics....................................... 583 eComchain............................................................ 476 Ecomitize............................................................. 1930 Edgecase................................................................757 Elite SEM................................................................ 768 Emarsys North America.................................772 eMerchant........................................................... 1509 Endicia....................................................................1621 Engineering Innovation.................................1615 Episerver.............................................................2042 Estafeta Solucions Logistica S.A. de C.V................................................... 676

Visit us at irce.com

Etail Solutions...................................................... 214 Etech Global Services.................................... 856 Euro VAT Refund..............................................2166 Exchange Solutions..........................................1911 Exclusive Concepts Inc..................................834 Experian Data Quality....................................660 Eye4Fraud............................................................ 358 Facelet....................................................................684 Fanplayr Targeted Conversions.............. 1035 FBAToolkit.com............................................... 2067 FedEx..................................................................... 1217 Feedvisor...............................................................1917 Feefo.........................................................................557 FIDELITONE......................................................... 243 First Flight Solutions...................................... 1140 FirstMile.................................................................1763 FitForCommerce...............................................1701 Flanders Investment and Trade............. 2028 FlexShopper...................................................... 1740 ForeSee.................................................................1674 Forest Shipping International Ltd...........1675 Forter....................................................................... 249 Four51 OrderCloud...........................................1241 Fox IV Technologies, Inc............................. 2041 FraudWatch......................................................... 785 Freestyle Solutions..........................................934 Freightos.................................................................775 FreshingStock.....................................................1871 FuelX.....................................................................2007 Fulfil.com..............................................................1774 Fulfillify.com......................................................... 675 Fulfillment.com....................................................271 FuturePay..............................................................1616 G2 Crowd............................................................... 143 Gen3 Marketing..............................................2048 Global Access.....................................................1519 Global Delivery Network...............................1916 Global Response..................................................511 Globegistics, Inc................................................1912 GoECart....................................................................515 Gorilla Group........................................................ 1211 Group FiO............................................................1637 GTMS..................................................................... 2106 Guidance................................................................654 Hawk Search....................................................... 1710 Heartland............................................................... 876 HighJump................................................................231 Hostway Services, Inc..................................... 770 Hostwinds............................................................. 858 HubLogix................................................................105 IBC ..........................................................................1975 IBM ............................................................................919 ICD Translation................................................. 1950 Ideosity, Inc.......................................................... 367 IDR Marketing Partners..................................742 IDS - Integrated Distribution Services, Inc................................................ 414 iGlobal Stores...................................................... 228 Ignite OPM...............................................................131 IMEX Global Solutions.................................2069

imgix........................................................................1881 Inbenta...................................................................2143 Inferlytics............................................................... 662 Infoplus................................................................. 1680 Ingram Content Group................................... 255 Ingram Micro Commerce & Fulfillment Solutions......................... 233 Innovent Solutions......................................... 1780 InOrder ERP Software.................................... 585 inRiver Inc.............................................................. 641 Insite Software.................................................... 307 Instart Logic Inc................................................. 683 Intelligent Audit.............................................. 2022 Internet Retailer.....................................1229, 1129 Interpro Translation Solutions.................... 667 Intershop..............................................................1542 Intertape Polymer Group (IPG)............... 1206 Invodo.....................................................................1713 Israel’s Economic Mission..........................2020 Jagged Peak......................................................1409 JangoMail...............................................................377 JCB International.............................................1536 Jiangsu Jingchuang Electronics Co, Ltd.................................1681 JLL ............................................................................ 451 JR Language Translation Services..........1841 Kadro.......................................................................260 Kevy..........................................................................348 Kibo..........................................................................903 Kount..................................................................... 1503 Landmark Global..............................................1337 LeadGiant..............................................................1661 Lightspeed POS.................................................580 Linc ............................................................................ 381 LiquidPixels...........................................................735 Listrak.................................................................. 1003 LiveIntent..............................................................1852 LJM Consultants................................................860 Locked Air...........................................................1775 Looklet...................................................................1882 Loyalty Builders............................................... 2019 LYONSCG...............................................................401 Mad Mobile........................................................... 435 Mad Street Den.................................................1863 MagazineGold.....................................................2141 Magento Commerce............................829, 729 MagicLogic...........................................................240 Magnetic..................................................................321 Magnetic Ticket & Label................................1815 MailChimp..............................................................167 Mark Roberts Motion Control.................... 262 Maropost Marketing Cloud........................629 MasterCard......................................................... 1587 Matomy Media Group....................................1962 McFadyen Solutions.......................................1707 Melissa Data........................................................1858 Merchant Words............................................. 2029 MerchantAdvantage LLC............................... 813 Meridian Global Services.............................1839 Merkle...................................................................... 534

Data current as of April 8, 2016

MetaPack Limited..........................................2066 Midco Connections........................................1940 MiniSoft..................................................................1818 Mirakl.....................................................................2021 Miva........................................................................ 1807 Mobile1st.................................................................257 MobilityeCommerce...................................... 2016 Money Mailer..................................................... 1966 Move Method.................................................... 1820 Mozu........................................................................329 Mpire Solutions................................................ 1870 MUCHECO............................................................. 681 Multichannel Merchant................................. 1209 Nagarro.................................................................. 553 Napkyn Inc...........................................................1770 Narvar...................................................................... 639 National Fulfillment Services......................448 Natural Solutions................................................1011 Navigo Consulting Group, Inc.................. 1343 nChannel................................................................ 482 NCR Corporation............................................ 2018 NebuCore............................................................... 581 NetElixir, Inc.......................................................1008 NetSuite, Inc....................................................... 601 Newegg.com..................................................... 1235 Newgistics.............................................................421 Nexcess................................................................. 1308 Next Caller.......................................................... 1860 Nextopia Software Corporation.......................123, 908, 1620 NextPerf................................................................. 352 nextQuery.com................................................... 1571 NiftyImages.com.............................................. 940 Nosto Solutions....................................................121 NPI ......................................................................... 1663 Numina Group...................................................1928 ObjectWave.........................................................843 OHL...........................................................................1817 Olapic......................................................................220 OnBrand24...........................................................1134 OnRamp............................................................... 2108 OnTrac.....................................................................1515 OPEX Corporation.......................................... 1901 OpinionLab......................................................... 2130 Opportunity Nevada.......................................1671 Optilead............................................................... 1943 Optimizely......................................................... 2035 Optimove............................................................2006 Oracle......................................................................1417 Order Fulfillment Company...................... 1868 Orderhive...............................................................584 Oro .........................................................................2010 Ortery Technologies......................................... 1121 OSM Worldwide................................................760 OSSCube..............................................................1953 ownerIQ................................................................ 2150 Packsize.................................................................1614 Page One Power................................................ 776 Parcel Insurance Plan....................................... 316 Payoneer.............................................................. 2061

Paypal........................................................................135 PCA Predict.........................................................1736 Pepperjam............................................................1128 Perficient............................................................... 736 Perfion, Inc...........................................................1777 Performance Team............................................237 PFSWeb...............................................................1203 PicLogix..................................................................1771 Pitney Bowes....................................................... 817 Planet Payment................................................... 513 PM Digital............................................................... 913 Port Logistics Group......................................2168 PowerReviews..................................................... 328 PrestaShop........................................................... 559 Pricefalls.com Marketplace........................ 1654 PriceManager.................................................... 1434 PriceWaiter, LLC................................................ 229 Promotion Fulfillment Center.................... 658 ProShip, Inc.........................................................1657 PulsarFour........................................................... 1866 PulseTV...................................................................375 PunchOut2Go.....................................................942 Quantcast Corporation.................................2133 QubeVu................................................................ 1980 Qubit...................................................................... 1959 Rackspace............................................................ 1801 Radial.......................................................................429 Rakuten.................................................................. 1113 Rand Marketing..................................................366 RankSense............................................................ 385 Ranpak Corp...................................................... 1666 Razorfish................................................................548 ReachDynamics............................................... 1969 Reflektion..............................................................1641 Refund Retriever, LLC..................................... 1721 RefundsManager.com...................................1909 Remarkety..............................................................551 Restaurant.com..................................................2118 RetailMeNot, Inc.............................................1649 Retention Science.............................................780 Return Path, Inc..............................................2060 Returnly.com........................................................ 362 Rio SEO................................................................. 1014 Rivio Reviews....................................................... 163 RJMetrics Inc......................................................1822 Robofirm..................................................................155 ROC Commerce...............................................1609 Rocket Code........................................................480 ROI Revolution, Inc.......................................... 717 Royal Cyber Inc..................................................449 RR Donnelley..................................................... 1549 Saddle Creek Logistics Services.............. 754 Sailthru.......................................................................113 Sales and Orders...............................................306 SalesWarp..............................................................310 Salsify.....................................................................1567 SAP Anywhere....................................................441 SAP Hybris...........................................................407 SapientNitro..........................................................872 Sarsis...................................................................... 1948

Schaefer Systems International Inc........1138 ScientiaMobile.................................................. 1880 Sealed Air..............................................................1821 Seaman Paper Company.............................1967 Search Technologies..................................... 2031 Searchmetrics, Inc............................................ 475 SearchReputation.net.......................................761 SearchSpring........................................................1110 Segment............................................................... 2013 SEKO Logistics..................................................1767 SellerActive............................................................221 SellerCloud.......................................................... 200 SellerEngine Software.....................................777 SellerLabs...........................................................2043 Selligent................................................................. 1751 SEMrush............................................................... 1439 SendGrid...............................................................1585 seoClarity.............................................................. 368 Shanghai WANHONG Printing Co., Ltd......................................2134 ShareASale......................................................... 1403 Shenzhen 4PX Information Technology Co. Ltd............................... 1914 Ship-Right Solutions..................................... 1202 ShipHero.................................................................575 ShipMonk............................................................... 259 ShippingEasy.........................................................212 Shippo.....................................................................1951 ShipSource.......................................................... 300 ShipStation..........................................................1329 Shipsurance..........................................................1516 Shiptor Global Solutions...............................1120 Shipware, LLC..................................................... 759 ShipWorks.............................................................320 Shopgate................................................................ 461 Shopify Plus........................................................467 Shopper Approved, Trust Guard................351 ShopSocially....................................................... 1510 ShopTalk...............................................................1782 Shotfarm...............................................................1037 Sidecar.......................................................................117 Siggins..................................................................... 541 Sigmento................................................................787 SimilarWeb.......................................................... 1135 Simple Helix......................................................... 267 Simplistic...............................................................470 Site Vibes............................................................. 1708 Sitecore..................................................................1107 Siteimprove.........................................................1754 SiteSpect, Inc.................................................... 1934 Siteworx................................................................2154 Skubana.................................................................208 SkuVault....................................................................211 SkyBOX Checkout............................................. 261 SLI Systems, Inc...............................................1601 Slice Intelligence................................................1761 SMARTASSISTANT...........................................1341 SmartBear Software.......................................2122 SmarterHQ...........................................................1766 SmartHub...............................................................910

Snagshout..........................................................2049 Snap36................................................................... 749 Snapfulfil................................................................. 314 Soasta.....................................................................207 Social Annex..........................................................741 Sociomantic Labs............................................2170 Something Digital............................................. 763 Sovos...................................................................... 1573 Speed Commerce.............................................1021 SPI ............................................................................ 941 Springboard Retail...........................................680 SPS Commerce..................................................943 SSI ........................................................................... 263 Stalco Inc..............................................................1667 Stamps.com.........................................................1621 STARS Online Product Review Program..................................... 1760 SteelHouse.............................................................1141 Stitch Labs............................................................483 Stone Edge Technologies............................ 1103 Storeganizer.......................................................1768 Straker Translations......................................2054 StrategIQ Commerce........................................ 119 Subscribe Pro...................................................... 784 Summit Direct Mail............................................773 SupremeX Inc..................................................2050 SureDone................................................................. 101 Symantec............................................................. 1220 Symphony Commerce.................................... 149 Systems Technology, Inc............................... 242 Tagazu - Interactive Video Platform.....1762 Tealium.................................................................... 335 Teapplix Inc..........................................................1715 TECHROMIX.................................................... 2040 Tejas Software, Inc..........................................1677 Temando...............................................................1935 Tension Packaging & Automation..........1335 Thank You Back................................................1862 Thanx Media.........................................................1611 Thill, Inc.................................................................1010 Tipalti......................................................................1756 Tradeport............................................................. 1884 Translate.com.....................................................1875 Translations.com................................................1321 Transportation Impact...................................1812 Trinity Insight......................................................302 TrueShip LLC........................................................ 315 Trustpilot.............................................................. 1436 TryARobot.com................................................ 1688 TurnTo Networks............................................. 1204 TVPage..................................................................2129 U-PIC Insurance Services............................1723 Unbound Commerce.....................................1929 Unbxd Inc.............................................................1856 United Fulfillment Solutions, Inc.............1437 United States Postal Service.....................1529 UniteU Commerce.......................................... 1420 UPS ............................................................................619 UPS i-parcel........................................................1938 Uptrends...............................................................2071

USA800, Inc........................................................ 1575 Usability Sciences.............................................466 UserTesting.........................................................1640 ValleyBiggs..........................................................1976 Vantiv.................................................................... 2053 VAT Compliance Europe “VCE”.............. 1668 Velaro........................................................................ 141 Venable LLP.......................................................... 129 Verified Reviews................................................ 663 VeriShip.................................................................1837 Veterans Advantage........................................1816 Vinculum Limited.............................................1639 Virtual Logistics Inc......................................... 474 Visa, Inc............................................................... 1876 Visiture...................................................................2128 Visual IQ................................................................1555 Visual Website Optimizer............................. 766 Volo Commerce.................................................1512 VoyageOne/USjoi.............................................. 201 VTEX........................................................................ 357 Web 2 Market, Inc........................................... 1949 Web Talent Marketing.................................. 2148 Webcollage.........................................................1769 Webgility, Inc..................................................... 1442 WebInterpret..........................................................151 WebJaguar............................................................ 313 WebLinc Commerce Platform................1303 Website Closers................................................1976 WhatCounts........................................................2152 Whereoware.........................................................574 Wiland................................................................... 1907 Window Book, Inc...........................................1577 Windsor Circle..................................................1737 Wise Commerce Inc...................................... 1642 WooCommerce.................................................. 455 World First............................................................. 107 Worldpay................................................................537 Wpromote............................................................929 X-Cart.................................................................... 1849 Yahoo.......................................................................809 Yotpo....................................................................... 655 Yottaa......................................................................642 Youredi....................................................................1941 Zaius Inc............................................................... 2140 ZenContent..........................................................880 ZeroLag Hosting and Cloud Services.... 739 Zmags.....................................................................350 Znode..................................................................... 1441 Zooz, Inc................................................................ 882

June 7-10, 2016 • Chicago • McCormick Place West

EXHIBITOR LISTING

2016

Exhibitors 123 4-Tell........................................................318 Gift Cards and Loyalty/Coupon/ Incentive Programs, Merchandising and Personalization; Email, Affiliate, Online Media Marketing

4-Tell increases sales 17% for retailers with real-time personalization on site and in email with guaranteed 10X ROI results. We deliver automated, personalized product recommendations-for email, mobile and web and re-engage shoppers with triggered abandoned site and cart email. We analyze shopper behavior so recommendations change with every click ensuring a great and personalized experience.

we know how to make small business easier. Our e-commerce solutions are designed for growing businesses and give you complete control of building your e-commerce experience.

Acceleration Partners...................1413 Email, Affiliate, Online Media Marketing; Marketing/Advertising and Publication/Media

Acceleration Partners is an awardwinning digital marketing firm focused on online customer acquisition for growing consumer and e-commerce companies.

A leader in affiliate marketing, organic search, and paid marketing, we work with clients to design strategies and implement programs that deliver sustainable growth through transparent, high-value tactics.

71 lbs......................................................1913

Accurate Box Company..............1749

71lbs is the only technology firm that looks beyond shipping and utilizes industry insights to provide instant savings. We work with forward thinking individuals who want to make a difference in their company’s operations and bottom line. 71lbs is the easiest and most convenient way for businesses to collect their due FedEx and UPS shipping refunds.

With uniquely structured e-commerce boxes, Accurate Box offers litholaminated corrugated packaging, bringing your company’s brand straight to the consumer’s door step while offering more security to the much awaited item. Using eye catching full graphics on durable packaging, Accurate Box can help further establish your brand by creating a memorable brand experience during the unboxing process.

Order Management Systems; Other

A Aabaco Small Business from Yahoo......................................... 809 E-Commerce Platform; Email, Affiliate, Online Media Marketing

Aabaco Small Business from Yahoo, formerly Yahoo Small Business, has been bringing retailers’ online success for over 18 years. With more than $74 billion in transactions and 340 million orders processed through our platform,

Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

SILVER SPONSOR

Act Bold.................................... 332, 1921 Search Engine Marketing; Web Design and Graphics Services

Let’s face it. The web is a crowded place.

We are experts at helping companies stand out in the crowd and establish a lasting online impression. Our fullservice digital marketing agency provides web design and development, local and national SEO campaigns, and PPC management. Our experienced team of web designers, developers, and SEO/SEM gurus are ready to help you Act Bold.

June 7-10, 2016 • Chicago • McCormick Place West

Acumatica..........................................1977 E-Commerce End to End Systems and Shopping Cart; Supply Chain, Surplus Liquidation, Warehousing, Wholesale Distributors

Acumatica is a leading provider of cloud ERP and CRM software that provides your customers a multi-channel ordering experience while improving fulfillment and overall operating efficiency. Acumatica’s highly functional and flexible cloud solutions enables customers to take full control of their business at anytime, anywhere and on any device.

Adapty....................................................781 E-Commerce Platform; E-Commerce End to End Systems and Shopping Cart

Adapty is a leading digital commerce company. Our technology teams design and implement omni-channel solutions that drive customer engagement and business growth. We specialize in Enterprise e-commerce implementations of Oracle Commerce, Demandware and Magento Enterprise solutions. We provide solutions for global Retail, Luxury Goods, Media, Publishing and Subscription Model based businesses.

Adbeat................................................ 2051

Marketing/Advertising and Publication/Media

Adbeat is a competitive intelligence platform that allows you to dominate your market with display advertising.

View a competitor’s winning ad copy, best placements, and landing pages. See exactly what competitors are doing on 90+ display networks, 13 native networks, and direct buys. Coverage in 22 countries across 4 devices.

AddShoppers...................................1038 Marketing/Advertising and Publication/Media; Social

AddShoppers powers on-site influencer marketing for over 10,000 brands worldwide including Hanes, NCR, Everlast, Internet Retailer Magazine, and The

73

IRCE 2016

Economist. We make it easy for our clients to deploy revenue generating applications on their omni-channel digital properties that capture rich 1st party data and integrate together to increase revenue per visitor.

SILVER SPONSOR

Adobe Systems................................. 519 E-Commerce Platform; Email, Affiliate, Online Media Marketing

Adobe is changing the world through digital experiences.

We help our customers develop and deliver high-impact experiences that differentiate brands, build loyalty, and drive revenue across every screen, including smartphones, computers, tablets and TVs. For more information, visit adobe.com/industries/retail.html.

AdRoll..................................................1040 Marketing/Advertising and Publication/Media; Email, Affiliate, Online Media Marketing

AdRoll is a leading performance advertising platform with over 20,000 active advertisers worldwide. Our innovative and easy to use marketing platform enables businesses of all sizes to create personalized ad campaigns based on their own website data, driving maximum return on online advertising spend.

Affiliate Window............................1655 Email, Affiliate, Online Media Marketing

Affiliate Window offers an innovative, ethical and global approach to performance marketing with a commitment to technology and compliance. Part of the Zanox Group, our international reach with 11 offices worldwide is unrivaled.

AffiliateManager.com................... 1755 Marketing/Advertising and Publication/Media

AffiliateManager.com is the 2016 Agency of the Year Affiliate Summit Pinnacle Award winner. We offer complete management services that covers all aspects of developing and optimizing an affiliate program. Our unique strategic approach is created by managing

74 • #irce16

programs ranging from startups to Fortune 500 companies throughout the past 10+ years.

product marketing content that will delight your customer at every stage of the buying journey.

Affirm, Inc..........................................1833

AgilOne Inc.........................................637

Online Payments and Site Security; Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

Affirm is a Better Way to Pay. Instead of using a credit card with compounding interest rates that can get out of hand, shoppers pay over time in simple installments that fit their budget, and they know exactly what their total cost will be. No hidden fees. No added costs. No fine print. This helps merchants boost sales, AOVs, and customer happiness.

AFMS Global Logistics Consultants...................................... 1508 Logistics

AFMS specializes in benchmarking and auditing small package, air freight, ocean carrier, and LTL contracts and negotiation support services. AFMS employees have previously worked as Sr. Vice Presidents at UPS, FedEx, DHL, Hyundai, US lines, Panalpina, Topocean and the major LTL carriers including Old Dominion. AFMS has been in business over 24 years.

AFS Shipping Partners.....1829, 636 Logistics

For your global shipping budget, AFS covers all the bases. We lead in shipping analytics and invoice payment solutions for the world’s largest companies. To shrink your multi-million (and billion) dollar shipping budget, you need more than great rates. You need visibility.

Recently named to the Inc.5000 list of fastest growing private companies for the second consecutive year.

Agility Multichannel....................... 340 E-Commerce End to End Systems and Shopping Cart

Agility® puts your valuable product data at the stable core of a go-anywhere commerce strategy. It isn’t just a best-ofbreed Product Information Management (PIM) and DAM system. It’s the only PIM engineered to unify the people, processes and technologies behind the management, creation and delivery of

Data Mining/Warehousing/Services

AgilOne is a cloud-based predictive marketing platform. It is used by brands including The Body Shop, Moosejaw and shopPBS.org. AgilOne helps marketers connect with the individual in every customer. AgilOne prescribes exactly the right marketing offer, makes each relationship more profitable, and simplifies the science of marketing. For more information, please visit agilone.com

AirSaver................................................1831 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Manufacturer and Distributor of Air Saver F1 Cushioning System designed to generate Air-Pillows on-demand for void fill and bracing applications to secure shipments during transit. Its compact footprint and easy operation will allow you to streamline your shipping operations and reduce costs. We provide the unit free with low minimum monthly requirement.

Akamai Technologies..................... 415 Mobile, Web Hosting and Site Performance

As the global leader in Content Delivery Network (CDN) services, Akamai makes the Internet fast, reliable and secure for its customers.

The company’s advanced web performance, mobile performance, cloud security and media delivery solutions are revolutionizing how businesses optimize consumer, enterprise and entertainment experiences for any device, anywhere.

Akeneo.................................................. 450 Site Content and Online Catalogs, Rich Media and Video Solutions; Site Content and Online Catalogs, Rich Media and Video Solutions

Akeneo is a fast growing company providing a PIM (Product Information Management) solution made to drastically simplify catalog management processes. Our intuitive software, leader on the open source PIM market, helps merchants to centralize, harmonize and translate their product data. Like 30,000 merchants over 160 countries, take back control of your data and don’t fear multichannel anymore!

Data current as of April 8, 2016

Visit us at irce.com

EXHIBITOR LISTING

AlertBot................................................. 841

Amazon Payments......................767

APC Postal Logistics LLC...........1136

AlertBot provides the leading TrueBrowser® web application monitoring.

TrueBrowser technology combines the most advanced error detection with real web browser testing to provide the industry’s most thorough and accurate website monitoring. Thousands of companies trust AlertBot to continuously monitor their critical applications for errors and performance issues that affect the user experience.

Pay with Amazon makes it easy for millions of shoppers to quickly and safely buy using the payment and shipping information stored in their Amazon account. By letting shoppers purchase in a few clicks, merchants can capture more of the web’s most valuable customers while delivering a streamlined buying experience.

Founded in 2001, APC Postal Logistics is a leading consolidator and distributor of international parcels and mail providing a full range of shipping and mailing solutions to volume mailers and e-commerce clients.

Web Hosting and Site Performance

Alexander Interactive Inc............835 Web Design and Graphics Services; UX, Conversion Analysis and Analytics, Site Search

Ai is the user experience-led digital agency who knows what moves people — delivering total human experiences that help retail and B2B companies meet the needs of all their customers, prospects and employees. We create products and services that improve conversion, cart size, awareness, loyalty and more — while leaving every customer feeling loved.

Algolia..................................................1867 UX, Conversion Analysis and Analytics, Site Search; Other

Algolia (YC 2014) offers a hosted search API that allows any developer to deliver an intuitive find-as-you-type experience on websites and mobile apps. It solves the challenge of offering an intuitive browsing experience and seamless access to relevant content to end users.

Altius...................................................... 349 Site Content and Online Catalogs, Rich Media and Video Solutions; Data Mining/Warehousing/Services Altius E-Commerce Solutions is a global provider of Product Content services for e-commerce sites.

Headquartered in Michigan, Altius’ professionals specialize in: Product Data Build, Taxonomy/Schema, Classification/ Normalization, Attributization, Keyword mappings, Competitor review Platform Migration and Image Processing with over 15 years of experience with BtoB and BtoC products.

Online Payments and Site Security

American Litho, Inc......................1968 Other

Other

Apruvd............................................... 2059 Online Payments and Site Security; Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

American Litho, Inc., is a premiere Visual Media Solutions provider. We are focused on bringing greater consumer engagement values for our brand owners. We offer a Omnichannel means of connection through Direct Mail, Packaging, In-Store Environment, Digital Engagement, and much more. Let us build a greater consumer connection for your brand today!

Apruvd is a guaranteed fraud screening service that combines cutting edge technology with a focus on human involvement to deliver fast, accurate decisions. By guaranteeing payments and resolving risk factors to approve more orders, we provide a strong backup or alternative to in-house fraud prevention personnel. Start service with only a few clicks and no IT work required.

Americaneagle.com...................... 1013

At Aptos, we engage our customers differently with a deep understanding of their needs as retailers, collaborative long-term partnerships, and a direct stake in their success. We also enable them to engage their customers differently with a singular commerce platform and innovative solutions that enable seamless experiences at every touchpoint. Learn more at aptos.com and info@aptos.com.

Web Design and Graphics Services; E-Commerce Platform

Whether a start-up, mid-level, large or enterprise-sized business, Americaneagle.com’s e-commerce tools will fit your business goals and objectives. Our core services include: consulting and strategy, e-commerce store design and development, mobile commerce and apps, integration with 3rd party software and internal systems, secure PCIcompliant hosting, and quality customer support that you require.

Anchor Computer/ Anchor Software..............................673 Marketing/Advertising and Publication/Media; Logistics

For 45+ years, privately held ANCHOR COMPUTER has been serving the Direct Response Industry; providing CRM Database, Email Marketing, Advanced Data Hygiene, and Modeling/Enhancement services. Our Omni-Channel, Integrated approach provides Internet Retailers with the cost effective solutions! ANCHOR SOFTWARE provides software for data quality and enhancement for marketers and internet retailers.

June 7-10, 2016 • Chicago • McCormick Place West

Aptos................................................... 1309 Order Management Systems; E-Commerce Platform

Aramex...................................................567 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Logistics

Aramex provides comprehensive logistics and transportation solutions. Established in 1982 as an express operator, the company rapidly transformed itself into a global brand recognized for its customized services and innovative multi-product offering. Services include international and domestic express delivery, freight forwarding, consumer retail services and e-commerce solutions.

Arqspin.................................................1971 Site Content and Online Catalogs, Rich Media and Video Solutions; Web Hosting and Site Performance Arqspin’s 360 degree imaging solution will change the way you sell products online.

We make creating interactive media for your

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Drive New Customers to Your Website for Pennies Per Household!

• The Money Mailer reader is powerful!

• They make 32% more internet purchases than the national average • They have incomes 79% above the national average Stop by our booth (1966) to discuss a customer acquisition campaign for your company!

EXHIBITOR LISTING

products incredibly easy and accessible by providing the turntable, software, editing tools, and web-hosting abilities to support and grow your online business.

e-commerce sites more effectively.

ATTRAQT clients include TUMI and Kate Spade.

transparent affiliate programs. Email partnerships@avantlink.com or visit AvantLink.com to learn more.

Artifi Labs........................................... 840

Australian Fulfillment................... 668 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Avectous Integrated Software............................................. 2001

Gift Cards and Loyalty/Coupon/ Incentive Programs, Merchandising and Personalization; Other

Artifi is a SaaS-based product customization engine that will integrate with any e-commerce platform. It’s built on HTML5 and is fully responsive for any mobile device. Increase conversions and automate the sales process by allowing users to create their own designs on your products and actually see what they’re getting.

Assurant Product Protection.....874 E-Commerce End to End Systems and Shopping Cart; Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

Assurant Product Protection helps retailers address shrinking product margins and boost revenue while giving consumers peace of mind and increases overall customer satisfaction. The SaaS product integrates seamlessly with the online shopping experience, requires limited technical resources, and can be customized to match the look and feel of the retailer’s site.

Atandra T-HUB...................................253 Order Management Systems; E-Commerce Platform

Are you spending hours processing your online orders? T-HUB is an easy to use multi-channel Order Manager solution to help integrate your e-commerce stores with QuickBooks and shipping services.

ATTRAQT............................................. 670 E-Commerce Platform; UX, Conversion Analysis and Analytics, Site Search

ATTRAQT provides a revolutionary online visual merchandising platform “Freestyle Merchandising” that helps retailers deliver a step change in their conversion rates. Freestyle Merchandising includes tools that enable retailers to merchandise their category pages, site search and product recommendation zones on their

Australian Fulfillment is your gateway to Australia and Asia. We are Australia’s leader in last mile fulfillment and offer a complete suite of warehousing, fulfillment and returns management services. Our sophisticated logistics platform connects to all leading e-commerce platforms and gives you complete visibility of your operations down under. Alternatively, just use us to manage your returns.

Authorize.Net..................................... 501 Online Payments and Site Security

Since 1996, Authorize.Net has been the leader for accepting secure payments.

Available in the U.S., Canada, Europe, the UK and Australia, an Authorize.Net account includes solutions for fraud protection, recurring billing, secure data storage and more—like our free app for iPhone and Android, or support for Visa Checkout and Apple Pay. Learn more at authorize.net or developer.authorize.net.

SILVER SPONSOR

Avalara................................................ 1429 POS and Sales Tax; E-Commerce End to End Systems and Shopping Cart

Avalara is the leader in sales tax automation for businesses of any size. Our SaaS offering provides the most complete set of transaction tax compliance services available, including tax calculation, exemption certificate management, returns processing, 1099 filing and reporting. Avalara was founded in 2004 and has been recognized as one of the fastest growing companies in America.

AvantLink........................................... 1757 Email, Affiliate, Online Media Marketing

AvantLink is an industry leading cost-per-sale affiliate network (no lead gen) focused on disruptive technology, quality partnerships, and unmatched support.

The network partners with brands like REI, Under Armour, Fanatics, Blendtec, Trivago and more to build and grow high-value,

June 7-10, 2016 • Chicago • McCormick Place West

Warehousing Systems and Services; Order Management Systems

Avectous Integrated software, offers REAL TIME solutions to managing the challenges of selling on multiply sales channels, processing orders, and monitoring Inventory levels.

Process orders automatically with zero mistakes, while cutting labor costs!

Complete, simple, and cost effective integration of sales channels, orders, and warehouse processes.

Azoya.................................................... 1031 Global Solutions and Language Translation Services; Marketing/ Advertising and Publication/Media

Azoya International is a leading solutions provider in crossborder e-commerce to China. We offer well-established solutions to worldwide retailers to bring their business to China.

Under our innovative solutions, our partners can sell to China by having their managed Chinese site without setting up a physical entity. Our cross-border O2O solution can even set up your omnichannel retail.

B Bank of America Merchant Services.........................1538 Online Payments and Site Security; E-Commerce Platform

Bank of America Merchant Services connects businesses and consumers by doing payments better. In an increasingly complex marketplace, we empower businesses to give consumers the right commerce experience. We consult with you to customize solutions that integrate selling channels, open new markets, solve problems using data, stay secure and, ultimately, accomplish more.

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IRCE 2016

Barcoders.com................................... 103 Warehousing Systems and Services

Barcoders.com provides a powerful and affordable warehouse management system for multi-channel retailers.

Our WMS includes receiving, crossdocking, put-away, picking, multipicking, verification, inventory counting, cycle counting, and more. Our turnkey hardware and software packages help you increase order accuracy and employee productivity with Tier 1 functionality at Tier 3 prices.

Barilliance..........................................1543

BizArk Electronic Commerce Co., Ltd........................1781

CSE, Shopping Channel Management, Price Tracking and Optimization; E-Commerce End to End Systems and Shopping Cart Bizark E-Commerce Co., Ltd. is a leader company in the fields of international trade and cross-border e-commerce services in P. R. China. After our establishment in 2005, we quickly began to use the internet to facilitate cooperation with our overseas channels, partners and customers.

Email, Affiliate, Online Media Marketing; Gift Cards and Loyalty/ Coupon/Incentive Programs, Merchandising and Personalization

Bizowie.............................................. 2030

Barilliance offers a suite of e-commerce personalization solutions that enables e-commerce sites of any size to deliver a personalized shopping experience during every step of the purchase journey. The company has developed a revolutionary integration process that allows the implementation of the richest featured personalization tools in just a few minutes, with no need for IT support.

Bizowie’s full-featured ERP system combines financial and operational processes to bring all the aspects of running a growing e-commerce and distribution business under one roof. Our powerful software includes fully-integrated modules for financial accounting, billing, purchasing, inventory control, warehouse management, shipping and beyond.

Ben Crudo Consulting Inc............571

BKA Content.......................................472

An agency founded by a retailer focused exclusively on e-commerce using the Shopify Plus platform. We’ve got 5+ years of experience and 70+ five star reviews designing and building custom front-ends and integrations on Shopify for retailers in nearly every vertical. Our staff of 24 engineers (and growing) are regarded as the most technically sophisticated team working on the Shopify Plus platform.

BKA Content is an industry-leading content creation company. With both on-page and off-page content solutions, BKA Content is a one-stop shop for clients needing product descriptions, SEO articles, landing pages, premium content, branded blog posts, news curation, press releases and much more. All content is SEO optimized, 100% unique, affordable and is customized to meet the needs of the client.

Web Design and Graphics Services; Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

Bigcommerce..................................... 341 E-Commerce Platform

Bigcommerce is the leading cloud e-commerce platform for fast-growing and mid-market brands. Online stores built on Bigcommerce achieve more traffic, higher conversion and superior performance.

Bigcommerce enables merchants such as Dorco, Duck Commander, Martha Stewart and Travelpro to cost-effectively grow their businesses by focusing on marketing and selling, not technology. Visit Bigcommerce.com

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Order Management Systems; Supply Chain, Surplus Liquidation, Warehousing, Wholesale Distributors

Marketing/Advertising and Publication/Media; Site Content and Online Catalogs, Rich Media and Video Solutions

Blue Acorn......................................... 1041 E-Commerce End to End Systems and Shopping Cart; UX, Conversion Analysis and Analytics, Site Search

Blue Acorn is a premium e-commerce agency dedicated to helping retailers and brands achieve revenue growth through data-driven design, development and optimization. Founded in 2008, Blue Acorn is a Demandware LINK Solution Partner and a Magento Gold Solution Partner. Blue Acorn delivers innovative e-commerce solutions to clients such as Everlast, Le Creuset, Rebecca Minkoff and Ticketmaster.

Blue Cherry Group..........................1719 Email, Affiliate, Online Media Marketing; Search Engine Marketing

Maximize your online marketing strategy with a winning affiliate program and team. Blue Cherry is a full service affiliate marketing agency that gets exposure for your brand and products on the major affiliate (publisher) sites. Our relationship with the top affiliates (publishers) will drive significant traffic to your online store and you will pay commissions on sales.

Blue Like Neon...................................371 Web Design and Graphics Services; Web Hosting and Site Performance

Delivering multi-channel experiences that delight users through e-commerce, mobile/tablet applications, massive site overhauls, transforming market conversations, IoT (Internet of Things), increasing sales, decreasing costs, producing measurable ROI, and being long-term trusted partners.

Bluecore...............................................1581 Email, Affiliate, Online Media Marketing

At Bluecore we are transforming the way more than 200 global e-commerce brands use data and automation to communicate with customers. Bluecore’s marketing automation software is designed to simplify the process of ingesting terabytes of behavioral data and automatically taking action on precise insights, driving engagement and conversion rates that defy industry standards.

Blueshift Labs.................................. 2137 Email, Affiliate, Online Media Marketing; Mobile

San Francisco based Blueshift is the leader in “Segment-of-One” Marketing.

Blueshift enables marketers to automate hyper-personalized messages across multiple channels including email, push notifications, Facebook and SMS. With Blueshift, marketers can find segments of users who are 3-10X more likely to perform various actions, and target them with various forms of personalized merchandise.

BOARD International...................2139 Other

BOARD International improves corporate decision-making by unifying BI, predictive analytics, and CPM in a single integrated platform deployed on-premise or in the Cloud. Controlling strategic, operational, and financial processes, BOARD’s

Data current as of April 8, 2016

Visit us at irce.com

EXHIBITOR LISTING

programming-free toolkit approach enables enterprises to deploy analytics applications in a fraction of the time and cost of traditional solutions.

BX has hundreds of clients in the e-commerce, B2B, travel, and publishing industries.

in New York can pay her rent. We build the technology. You make it meaningful with your ideas and innovations.

Bold Commerce................................563

Box On Demand...............................1813 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Brand Networks............................... 354

Box on Demand is a new approach to sourcing corrugated packaging for companies that ship a complex and shifting mix of products. With our on demand box system you can quickly and cost-effectively produce custom corrugated packaging in your own facility.

Because you order raw, un-converted corrugated, your packaging costs are consistent across any configuration, quantity, or design.

Brand Networks delivers native social advertising and content marketing software and services to customers around the world. The Brand Networks Platform is designed to help marketers achieve the highest possible levels of effectiveness and efficiency across paid, earned, and owned channels, at every stage of the social marketing process.

Visit us at Booth 354, or online at bn.co.

Boxberry............................................ 1669

CSE, Shopping Channel Management, Price Tracking and Optimization

Web Design and Graphics Services; Social

Bold is an innovative company that has become a leader in e-commerce websites and app development. Bold started by building apps for Shopify in 2012, and now has some of the most successful apps in Shopify. With a team of over 100, they are Shopify’s largest partner worldwide and work with enterprise clients such as the LA Lakers, Microsoft, Cirque du Soleil, Time Life, PandG, and many more.

BoostMySale....................................... 373 E-Commerce Platform; E-Commerce End to End Systems and Shopping Cart Voted as India’s Top Cloud Computing Companies, BoostMySale is a turnkey e-commerce product which not only builds your comprehensive and user friendly online web store in a jiffy but also integrates, manages and seamlessly pushes your products on all the leading marketplaces and social channels.

BOSTONtec, Inc............................ 2070 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Warehousing Systems and Services

BOSTONtec is a leading manufacturer of electric and manual height adjustable workstations and accessories. Through a wide range of standard and custom products, we focus on ergonomic solutions to improve productivity and operator health. Engineered to meet specific customer applications for fulfillment, assembly and manufacturing industries, quality BOSTONtec products are built in Midland, MI.

Bounce Exchange...........................2112 UX, Conversion Analysis and Analytics, Site Search; Email, Affiliate, Online Media Marketing Bounce Exchange provides a machinelearning platform automating conversion rate optimization and user acquisition.

The technology is employed by digital marketers to build complete profiles of their site visitors and based on these profiles, direct marketing efforts towards the most productive actions possible.

Logistics; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Boxberry is a delivery service for online stores throughout the world. Our delivery network includes about 1000 parcel offices in 300 cities and courier delivery all around Russia. Boxberry assumes the customs clearance, personal data storage; strictly observes the delivery deadlines and reasonable prices. We can help you to reach Russian market with more than 61 million potential customers.

Brafton................................................2058 Site Content and Online Catalogs, Rich Media and Video Solutions; Marketing/Advertising and Publication/Media

Brafton is North America’s premiere content marketing firm, recognized four consecutive years on Inc.’s List of fastestgrowing U.S. private companies. Brafton’s in-house creative teams in Boston, Chicago and San Francisco create content that targets clients’ unique business goals, with strategies that engage audiences, drive website traffic and maximize conversions.

Braintree................................................135 Online Payments and Site Security

We provide the tools people need to build businesses. We make it possible for companies all over the world to accept payments online and let customers make a purchase with one touch. So an engineer in London can launch his latest mobile venture in Sydney. And a student

June 7-10, 2016 • Chicago • McCormick Place West

Marketing/Advertising and Publication/Media; Social

Brand View........................................1569 Brand View is the leading global provider of price, promotion, product composition and online product positioning analytics.

We enable our clients, retailers and suppliers, to measure and manage their price position and nutritional proposition, communicate this to shoppers, and increase their digital presence.

Brandpoint........................................2052 Marketing/Advertising and Publication/Media; Site Content and Online Catalogs, Rich Media and Video Solutions

Trust your content marketing to the industry leader since 1996. Content marketing tools and expertly written, original content from Brandpoint increases website traffic, educates consumers and drives sales.

Work directly with our strategists and professional writers to craft your product descriptions, website and social media content, blogs and more, then amplify to a larger audience.

Brightpearl..........................................685 Order Management Systems; POS and Sales Tax

Brightpearl is powerful-yet-simple retail management software that helps SMB retailers and wholesalers compete with larger rivals by streamlining sales and supply chain functions across multiple online and offline channels. Our cloudbased software combines purchasing, inventory management, POS, CRM, order processing, accounting, fulfillment, and reporting into a single reliable platform.

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IRCE 2016

Broadleaf Commerce.................... 540 E-Commerce Platform; E-Commerce End to End Systems and Shopping Cart Providing robust omni-channel website management tools and a modern technology stack, Broadleaf Commerce platform solutions are trusted by leading IR 500 and Fortune 500 companies.

Supporting industry-leading brands, including The Container Store and Pep Boys, the enterprise e-commerce framework company provides fullfeatured, customizable, and easily integrated solutions. Platform to stay ahead.

DIAMOND SPONSOR

Bronto Software.............................. 703 Email, Affiliate, Online Media Marketing

Bronto Software, a NetSuite (NYSE: N) company, provides a cloud-based commerce marketing automation platform to mid-market and enterprise organizations worldwide. Bronto is the No. 1 ranked email marketing provider to the Internet Retailer Top 1000, with a client roster of leading brands, including Lucky Brand, Theory, Vince Camuto, Björn Borg and Christopher and Banks.

The Bronto Marketing Platform is deeply integrated with commerce platforms such as NetSuite, Magento, Demandware and MarketLive. The company is headquartered in Durham, NC, with additional offices in London, Sydney, New York and Los Angeles.

Buzztala, LLC.................................. 1039 Marketing/Advertising and Publication/Media; Mobile

Buzztala is a programmatic video platform that allows advertisers to reach targeted audiences in paid and organic search as well as in social and display.

Buzztala uses TrueView Shopping Ads, Facebook, Instagram and Twitter video ads and targeted display to give clients a perfect combination of reach and engagement.

BVAccel................................................. 481 E-Commerce End to End Systems and Shopping Cart; UX, Conversion Analysis and Analytics, Site Search

BVAccel is one of the fastest growing e-commerce agencies in the world and the only agency with official partnership status with Shopify,

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Optimizely, Impact Radius and Google.

Strategically aligned with the best platforms in e-commerce – focusing on conversion, retention and acquisition – We’ve helped more than 50 brands: Red Bull, Stash Tea, Telescopes.com, PandG, MVMT Watches, Hallmark, etc.

C Calumet Carton...............................2142 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Other

Calumet Carton is a family-owned manufacturer of mailers and folding cartons in the US, serving customers from coast to coast for over 85 years. Calumet Carton is a leader in packaging design and innovation, and is widely known as the inventor of the Stayflats®Mailers. Calumet carries a full stock line, and also provides custom printed mailers and cartons, serving a wide variety of industries.

Canada Post.......................................1561 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Marketing/Advertising and Publication/Media

When you take your business north, Canada Post makes a great partner, smoothing your way into a profitable new customer base. Choose from a full suite of direct marketing, shipping and logistics services designed especially for e-commerce merchants. We are Canada’s national postal service and deliver to every Canadian address. canadapost.ca/ gonorth

Catchpoint Systems Inc.............. 1758

Web Hosting and Site Performance

Catchpoint is a leading Digital Performance Analytics company that provides unparalleled insight into your customer-critical services to help you consistently deliver an amazing customer experience. Catchpoint is a smarter and faster EUM platform that can simultaneously capture, index, and analyze object level performance data in line across the most extensive monitor types and node coverage.

CCJK.........................................................241 Global Solutions and Language Translation Services; Site Content and Online Catalogs, Rich Media and Video Solutions

Mars Translation is a professional translation platform providing language solution to all businesses. Our system integrates linguists and global clients, providing efficient and superior multilingual services. Our one-stop globalization solutions enable companies to speak the language of their clients and enter global markets with high quality, localized approach suitable for the target market.

Celebros Conversion Technologies..................................... 659 UX, Conversion Analysis and Analytics, Site Search

Celebros is the global leader in Natural Language SiteSearch, Merchandising and Navigation conversion technologies.

Through concept-based semantic site-search, Celebros understands the shopper’s true intent, natural language and returns relevant and accurate results every time on the first page which translates into increased conversion rates and revenues for online stores.

Celerant Technology.....................1541 POS and Sales Tax; E-Commerce End to End Systems and Shopping Cart

Celerant Technology’s Omni-Channel solutions expertly manage all aspects of a retail operation and are designed to ensure that your business runs smoothly and efficiently. Celerant software provides Point of Sale, Inventory Management, Warehousing, CRM, Analytics, Accounting, E-Commerce, Mobile Commerce, and Mail Order/Catalog all in one real-time system.

Certona.................................................909 UX, Conversion Analysis and Analytics, Site Search; Other

Delivering personalized customer experiences for the world’s top brands, Certona is the omnichannel personalization leader. Certona’s personalization platform increases engagement and conversions by leveraging 1-1 behavioral profiling, Big Data, contextualization and predictive

Data current as of April 8, 2016

Visit us at irce.com

EXHIBITOR LISTING

analytics to serve up individualized content, offers and recommendations across touchpoints.

ChannelAdvisor................................ 803 E-Commerce Platform

ChannelAdvisor (NYSE: ECOM) is a leading provider of cloud-based e-commerce solutions that enable retailers and branded manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more.

Chargeback Gurus.........................1656 Online Payments and Site Security

Chargeback Gurus has been serving e-commerce with chargeback representment, risk/vulnerability assessment, chargeback prevention and online fraud prevention services for over 12 years. Our proprietary application will help you manage chargebacks and mitigate merchant account risk real-time.

Let our innovative tools and strategies protect your business and increase your ROI. Call the Gurus at (866) 999-3758

Chetu Inc...........................................1900 E-Commerce End to End Systems and Shopping Cart; Supply Chain, Surplus Liquidation, Warehousing, Wholesale Distributors

Chetu is an award winning full-service software development, integration, and implementation provider that specializes in creating custom software solutions that meet our client’s needs. With more than 1000 employees, Chetu is a true and seamless back-end technology partner that services startups, SMBs, and Fortune 500 companies worldwide.

Chicago Tag & Label.....................1521 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Other Chicago Tag & Label has the industry’s largest selection of Auto-Applied Shipping Labels and Packing Lists for Order Fulfillment Processing! Our Innovative Print Solutions include MultiPlex enclosed packing lists, integrated form labels, collates, bar-code labels and shipping labels. Our solutions will help streamline processes, reduce costs, and deliver value beyond the cost of the product.

GOLD SPONSOR

Circle Commerce.............................1315 Order Management Systems; E-Commerce End to End Systems and Shopping Cart

supplier data in a central hub, connecting to shopping carts, marketplaces, and other business systems.

GOLD SPONSOR

CloudCraze........................................1629

Circle Commerce provides the industry’s most complete OmniChannel Order Management Software suite. More than a traditional order management solution, Circle Commerce Manager includes fully integrated accounting, forecasting, PIM and WMS. While a perfect, out-of-the-box solution for some, Circle’s Adaptable Objects™ technology ensures robust customization capabilities. The software was conceptualized and designed to evolve with changing business needs while remaining fully upgradeable.

On-premise or via Cloud/SaaS, Circle Commerce Manager is integrated with e-commerce, shopping channels, shipping carriers, payment processors, marketing/ email, fraud and more.

CloudCraze delivers robust B2B and B2C e-commerce native on Salesforce.

CloudCraze enables clients to deploy mobile storefronts quickly, generate online revenue in weeks, and easily scale for growth. In a single Salesforce instance, CloudCraze shares data and processes with existing Salesforce CRM deployments for a 360-degree view of the customer. And it’s all easily managed through the point-andclick Salesforce interface. CloudCraze powers e-commerce for Coca-Cola, Avid, ABInBev, Barry-Callebaut, Ecolab, GE, L’Oreal, Kellogg’s and more.

Classy Llama.......................................937

The Commerce Shop......................885

Web Design and Graphics Services

Classy Llama offers only one service: helping merchants succeed. As a fullservice e-commerce agency, we have the tools to help you build, grow, and support your Magento site. With over 125 sites and over 400 customizations and integrations under our belt, we know what it takes to create a great e-commerce experience.

We have dedicated teams and some of the best developers in the world.

Clearbridge Mobile.......................1936 Mobile

Clearbridge Mobile designs and develops custom mobile applications for clients such as PayPal, NBC, Shell, Living Spaces, and Tim Hortons, among others.

We combine user-focused design and product engineering to create powerful experiences that resonate with your users.

Cloud Conversion........................... 468 Order Management Systems; E-Commerce Platform

Behind every click in E-Commerce is a nightmare of manual processes. We automate those manual processes so you can do what you do best: sell amazing products. Cloud Conversion builds a cutting-edge e-commerce Automation Suite on Salesforce.com. We manage product, inventory, customer, order, and

June 7-10, 2016 • Chicago • McCormick Place West

E-Commerce Platform; E-Commerce End to End Systems and Shopping Cart

E-Commerce End to End Systems and Shopping Cart; UX, Conversion Analysis and Analytics, Site Search

The Commerce Shop is a Magento software development company based in Atlanta and LA. We offer custom e-commerce development and email personalization SaaS tools to improve your CRO.

CommerceHub................................... 301 Fulfillment and Delivery Services, Drop Ship, Packaging, Returs; CSE, Shopping Channel Management, Price Tracking and Optimization

CommerceHub helps retailers and brands increase sales by expanding product assortments, promoting products on the channels that perform, and enabling rapid, on-time customer delivery. With its robust platform and proven scalability, CommerceHub helped more than 200 major retailers and brands achieve over $11.6 billion in GMV in 2015.

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EXHIBITOR LISTING

commercetools...............................2162 E-Commerce Platform; Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

commercetools is one of the world’s leading vendors for cloud-based commerce technology. By providing a highly responsive API first platform, complex commerce models can be realized - for all channels, on all devices. The use of an open API enables an easy and flexible integration of existing processes and technologies. Founded in 2006, the company has offices in New York, Berlin and Munich.

CommerceV3, Inc............................ 412 E-Commerce Platform; Marketing/ Advertising and Publication/Media

CommerceV3 (CV3), an e-commerce software platform for multi-channel merchants, provides robust, customizable storefronts for web, mobile and social commerce. CV3 provides serious power for serious merchants. CV3 is PCI-DSS Certified, secure, scalable and customizable. With no transaction or bandwidth fees and unlimited SKU counts, you have the freedom to take your online storefront to new heights.

Commonwealth Packaging Company............................................ 1670 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Gift Cards and Loyalty/Coupon/Incentive Programs, Merchandising and Personalization

Enhance the ​ customer​ shopping experience with extraordinary brand packaging. We are a leading global provider of E ​ -commerce packaging for brand-savvy retailers.

Execution of exceptional packaging solutions, free bicoastal storage and redistribution services. Partner to some of the industry’s most successful E-commerce brands. Stop by and meet our team of creative packaging strategists.

Communication Logistics, Inc................................... 2120 Data Mining/Warehousing/Services; UX, Conversion Analysis and Analytics, Site Search

CLI is a one-of-a-kind company with a unique combination of marketing experts, analysts, designers, copywriters, and prepress engineers... all working side by side to develop award-winning, result-producing print and e-commerce campaigns. CLI’s industry leading data management, response analysis and marketing services provide systems for precise marketing decision support.

ConnectWithMe.com...................1586 Customer Service

ConnectWithMe.com enables you to add communication options to your website including, phone calls, texts, email, web chat and Skype. You can bill your customers based on the communication method they select or you can offer them for free. Your personal contact information is kept private, and you control your availability for each communication method. Sign up for a 15 day free trial.

Connexity............................................ 507

CSE, Shopping Channel Management, Price Tracking and Optimization; Marketing/Advertising and Publication/Media Connexity helps retailers and marketers sell more online. We help brands target the right audiences on any device with programmatically sold media. We help performance marketers get more customers with syndicated product listings on our publisher network. We help retailers keep and grow their customer base by providing direct consumer feedback that improves customer relationships.

ContentOro......................................2076 Marketing/Advertising and Publication/Media; Site Content and Online Catalogs, Rich Media and Video Solutions

ContentOro provides the #1 need in digital marketing today - fresh and relevant content - in a new and unique way. Come visit us and see how we do it! ContentOro is better: Quality content, written and edited by professional authors. ContentOro is faster: Browse, select and get content

June 7-10, 2016 • Chicago • McCormick Place West

on your site the same day. ContentOro is cheaper: Pay only for what you use, for as long as you need it.

Convermax.......................................... 740 UX, Conversion Analysis and Analytics, Site Search

Convermax is a full-featured e-commerce specific search engine. An intuitive search tool, Convermax is simple to use and seamlessly delivers a great user experience as it helps shoppers get results. Our color matching feature shines when color choice is critical. Get a competitive edge by making it easy for shoppers to find what they want fast.

Convermax turns shoppers into buyers.

Conversions on Demand..............838 Marketing/Advertising and Publication/Media; Mobile

Squeeze out every ounce of ROI from your marketing with targeted on-site offers.

ConversionsOnDemand evaluates shoppers based on how they found you, what products they’re browsing, whether they’re new or returning, device, and geographic location. Only shoppers who are less likely to buy will see a relevant, targeted incentive.

Corelead Interactive.......................652 Site Content and Online Catalogs, Rich Media and Video Solutions; Search Engine Marketing Corelead provides managed business process services including 24/7 BPO/ KPO Services, Online Marketing and Technology Services. The team has worked with more than 50 top online retailers.

Corra...................................................... 649 E-Commerce End to End Systems and Shopping Cart; Web Design and Graphics Services

Corra is a New York, Los Angeles and London based digital commerce agency creating unified customer experiences for fashion, lifestyle and beauty. With a team of 100+ strategy, creative and technology professionals, Corra is trusted by retailers of all sizes to implement and support the Magento, Demandware and hybris platforms.

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IRCE 2016

Criteo....................................................1535 Marketing/Advertising and Publication/Media; Mobile

Criteo delivers personalized performance marketing at an extensive scale.

Measuring return on post-click sales, Criteo makes ROI transparent and easy to measure. Criteo has over 1,800 employees in 28 offices globally, serving over 10,000 advertisers worldwide with direct relationships with close to 14,000 publishers. Criteo ads reach over 1.1 billion unique Internet users: comScore, September 2015.

CrowdFlower......................................682 UX, Conversion Analysis and Analytics, Site Search; Marketing/ Advertising and Publication/Media

CrowdFlower combines the best of human and machine intelligence to solve search and data problems, as well as help companies get opinions about any kind of content or product. Some of the biggest names in e-commerce rely on CrowdFlower to consistently provide the most relevant search results for their customers, or to gather and categorize why people feel the way they feel about a product.

CubiScan.............................................. 666 Supply Chain, Surplus Liquidation, Warehousing, Wholesale Distributors; Other CubiScan® dimensioning and weighing systems will quickly and accurately measure boxed or irregular shaped items located within a distribution center or shipping application. Precise cubic dimensions captured by the CubiScan can maximize storage space and enhance cartonization methods, which can reduce the use of packaging materials and potentially decrease rising shipping costs.

Curalate.................................................239 E-Commerce Platform; Marketing/ Advertising and Publication/Media

Curalate is the leading visual commerce platform used by hundreds of the world’s most loved brands. The company has over 100 employees across three offices in Philadelphia, New York and Seattle.

Curalate solutions touch millions of

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consumers daily by enabling brands to connect visual content to commerce. For more information, visit curalate.com

Customer Direct.............................2158 Customer Service

Founded in 1997, St. Louis-based Customer Direct provides outsourced voice, email, and chat sales and support services. These services include central reservations sales and support, customer care, subscription sales, technical support, and back-office fulfillment. Serving domestic and international clients within industries such as lodging, hospitality, internet retail, publishing and health care.

Cymbio................................................. 360 Site Content and Online Catalogs, Rich Media and Video Solutions; Marketing/Advertising and Publication/Media

Cymbio - meet any demand. Cymbio allows retailers to always meet customers’ demands, by extending their online catalogs in real-time. We extend the site’s catalog based on each user’s behavior and preferences, giving every user a 1 to 1 personalized, endless aisle shopping experience.

2 trained solution partner. Based out of Fremont, California with offices in Long Beach and London, DCKAP specializes in End to End Magento Implementations, ERP Integrations and Magento QA.

DealMoon...........................................1855 Gift Cards and Loyalty, Coupon, Incentive Programs, Merchandising and Personalization; Email, Affiliate, Online Media Marketing

Dealmoon.com is one of the world’s leading cross-continent consumer buying advisory websites with 13M monthly visitors and 4-5M vocal fans on over 40 social media channels. DealMoon makes product recommendations on exclusives and deals for categories such as beauty, apparel, shoes, handbags, electronics, nutrition, baby, home, travel and finance.

DECORA Designs.............................555 Site Content and Online Catalogs, Rich Media and Video Solutions; Gift Cards and Loyalty/Coupon/Incentive Programs, Merchandising and Personalization

DECORA crowdsource community of 5,000 architects and designers helps online home-goods retailers to increase sales using the power of digital interiordesign. Digital Room-Shots - We place your products in realistic scenes. Designer Recommendations - Our community of designers and architects will curate your catalog with a professional touch, creating an immersive shopping experience.

Deluxe Rewards..............................1974

D

Gift Cards and Loyalty/Coupon/ Incentive Programs, Merchandising and Personalization

Dasinfomedia....................................1851 E-Commerce End to End Systems and Shopping Cart; Mobile

Das Infomedia Offers innovative solutions for enterprises as well as individuals.

Our E-commerce solution will improve efficiency, quality, time to market and our aim is to increate ROI of our clients. We see growth of our company is directly tied up with growth of our clients.

Deluxe is strategically transforming to a marketing solutions provider that drives profitable growth. Deluxe Rewards is a rewards program designed to help you communicate with and engage customers. Easy to integrate, Deluxe Rewards promotes real behavior change without the high cost of traditional programs.

DCKAP...................................................758 E-Commerce End to End Systems and Shopping Cart; Gift Cards and Loyalty/Coupon/Incentive Programs, Merchandising and Personalization

DCKAP is a Magento Silver Solution partner with a team of over 25 Magento Certified Professionals. We are one of the few agencies to become a Magento Data current as of April 8, 2016

Visit us at irce.com

EXHIBITOR LISTING

SILVER SPONSOR

Demandware...................................... 610 E-Commerce Platform; POS and Sales Tax

Demandware, the category-defining leader of enterprise cloud commerce solutions, empowers the world’s leading retailers to continuously innovate in our complex, consumer-driven world.

The Demandware open-cloud platform provides unique benefits including seamless innovation, the LINK ecosystem of integrated best-of-breed partners and community insight to optimize customer experiences. These advantages enable Demandware clients to lead their markets and grow faster.

Dematic................................................ 1114 Logistics; Warehousing Systems and Services

Dematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain.

Dematic employs over 5,000 skilled logistics professionals to serve its customers globally, with engineering centers and manufacturing facilities located across the globe. Dematic has implemented more than 4,500 integrated systems for a customer base in a variety of market sectors.

Deposco............................................... 204 Order Management Systems; POS and Sales Tax

Whether you process in batches or one at a time, DesktopShipper applies your business rules to streamline your business.

DHL eCommerce................................711 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

DHL e-commerce offers innovative products and solutions for the e-commerce industry. While we focus and strengthen our core, which is providing unmatched solutions for domestic and international B2C shipping to over 220 countries and territories, we’re also expanding our portfolio which enables capabilities throughout the entire supply chain. Visit dhl-usa.com/e-commerce.

Dialogs Apps.................................... 1877 E-Commerce Platform; Web Design and Graphics Services

Dialogs builds custom and semi-custom affordable enterprise solutions for businesses of all sizes. Our solutions include content managed websites and mobile apps, e-commerce, brand management, CRM, inventory and fulfillment, community-building/loyalty solutions, learning management systems, and much more. Run your business your way, with no workarounds and minimal ongoing costs.

DIFF..........................................................571 Web Design and Graphics Services; Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

Deposco’s Bright Suite of applications offer e-commerce, retail and omnichannel capabilities, that drive revenue growth, improve service levels and reduce operational costs. We empower retailers, distributors, 3PLs and brand companies by helping them optimally allocate, source and fulfill orders across multiple channels.

An agency founded by a retailer focused exclusively on e-commerce using the Shopify Plus platform. We’ve got 5+ years of experience and 70+ five star reviews designing and building custom front-ends and integrations on Shopify for retailers in nearly every vertical. Our staff of 24 engineers (and growing) are regarded as the most technically sophisticated team working on the Shopify Plus platform.

DesktopShipper.................................218

Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Logistics

Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; E-Commerce Platform

DesktopShipper’s cutting-edge shipping software allows you to ship orders with real-time integration to your shopping cart or order management system. Rateshop between our large selection of carriers and highly discounted USPS rates to maximize savings and profitability.

Direct Link Worldwide............... 1036

Direct Link creates borderless e-commerce solutions for global delivery. We customize solutions that expand our client’s markets worldwide.

We offer progressive, innovative, and flexible delivery options by combining our entrepreneurial creativity and strong corporate stability as part of PostNord.

June 7-10, 2016 • Chicago • McCormick Place West

Distil Networks............................... 1942 Other

Distil Networks is the first easy and accurate way to identify and police malicious website traffic, blocking 99.9% of bad bots without impacting legitimate users. Distil protects against web scraping, competitive data mining, account hijacking, form spam and click fraud while slashing the high tax that bots place on your internal teams and web infrastructure.

Distribution Alternatives............. 219

Logistics; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Distribution Alternatives has been in business for over 80 years, offering third-party distribution and fulfillment services to manufacturers, marketers and retailers.

Operating over 2 million square feet of facilities in Minnesota and Southern California, the company provides e-commerce fulfillment; pick and pack; kitting; labeling and multichannel order fulfillment to retailers.

DM Fulfillment................................ 2100 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Warehousing Systems and Services

DM Fulfillment is a national fulfillment and distribution provider offering comprehensive integration capabilities and speed to customer or shelf via its four strategically located and highly automated distribution centers. Specializing in fast, cost-effective shipping solutions and Omni-Channel fulfillment expertise, DM Fulfillment’s mission is to deliver an exceptional customer experience.

DOBA...................................................... 573 E-Commerce Platform; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Doba’s technology allows you to get more products to grow your online store. Online retailers can choose from over 2,000,000 wholesale priced products and easily upload them to any of the most popular shopping cart platforms. Retailers can aggregate their existing supplier base to optimize order and inventory management processes. Doba also makes dropship sourcing from China easy, and borderless.

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IRCE 2016

Domo.................................................... 1130 Data Mining/Warehousing/Services; Other

Domo knows retailers need the right information at the right time.

Unfortunately, that information lives in an ever-increasing mess of disconnected spreadsheets, databases and applications. Domo takes care of business by bringing your people and their data together in one intuitive platform. See all the information you care about in one place and use it to make faster, better-informed decisions.

DotcomWeavers.............................. 230 Web Design and Graphics Services; E-Commerce End to End Systems and Shopping Cart

DotcomWeavers is a top-rated, awardwinning website design and development company, specializing in e-commerce and custom web applications. For over 10 years, our goal and our passion has been about forming strong partnerships with companies from all different industries. We enjoy helping our clients to streamline their services with customized web solutions, that fit their unique business needs.

dotmailer............................................. 669 Email, Affiliate, Online Media Marketing

dotmailer provides e-commerce and marketing teams with robust, innovative yet user-friendly technology to do smarter marketing. Build automation campaigns, beautiful emails and optimized landing pages with our easy-to-use drag and drop UI interface. Quickly create advanced segments using demographical, transactional, geographical and other data sources.

application development and business analytics spaces, Dunn Solutions Group delivers services worldwide.

delivering a great UX and generating the products your shoppers need on the first page creates customer loyalty.

Dyn..........................................................1861

EasyPost.................................................215

Dyn is a cloud-based Internet Performance Management company.

Dyn helps companies monitor, control, and optimize online infrastructure for an exceptional end-user experience. Through a world-class network and unrivaled, objective intelligence into Internet conditions, Dyn ensures traffic gets delivered faster, safer, and more reliably than ever.

EasyPost is the modern Shipping API transforming the way businesses ship and track packages. Integrate with EasyPost and do the following: Seamlessly add or drop carriers, create shipping labels, track packages in near real time, verify addresses, manage returns, create customs forms, and more. Let us handle the logistics, and get back to what makes your business great!

Other

Dynamic Yield....................................356 E-Commerce Platform

Dynamic Yield helps e-commerce brands maximize revenue by quantifying, optimizing and personalizing every customer interaction in real time, across any channel. We are the only Unified Customer Engagement Platform that offers customer segmentation, automated personalization, yield optimization, recommendations and 1:1 omnichannel messaging across web, mobile apps and email in a single platform.

E E-Commerce Image Editing...... 549 Site Content and Online Catalogs, Rich Media and Video Solutions; Web Design and Graphics Services

Established in 2001, E-Commerce Image Editing is the largest Image processing company for Online Retailers and Photo Studios. Anchored by consistent results like offering Overnight Image Clipping Paths and Photo Retouching Service, our Online Retail Customers in US and Europe save over 50% on operational and overhead costs incurred in-house, instantly. Visit e-commerceimageediting.in

Dunn Solutions Group, Inc.......2074

EasyAsk............................................. 2003

Dunn Solutions Group is a digital commerce and business transformation consultancy. We bring exceptional strategic experience, design skills and technologic expertise to every project, plus complementary capabilities in client education. Focused on the e-commerce,

EasyAsk is the industry-leading provider of Natural Language Site Search, Navigation and Merchandising functionality for e-commerce. Our technology integrates into your platform, resulting in much higher revenue per search and better conversion. Providing the best search and merchandising,

E-Commerce End to End Systems and Shopping Cart; Mobile

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UX, Conversion Analysis and Analytics, Site Search

E-Commerce Platform; Logistics

SILVER SPONSOR

eBay........................................................1421 E-Commerce End to End Systems and Shopping Cart; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

eBay Inc. is a global commerce leader including the eBay, StubHub and eBay classifieds platforms.

Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity.

Founded in 1995, eBay is one of the world’s largest and most vibrant marketplaces for discovering great value and unique selection. For more information, visit ebayinc.com.

EBL Global Logistics......................583 Global Solutions and Language Translation Services; Logistics

E-Box Logistics is one of the top global e-commerce solutions to ship your e-commerce packages to Central and Latin America. With a partnership with more than 170 pick-up locations, E-Box is your best logistic solution that adapts to the cultural region.

eComchain...........................................476 E-Commerce End to End Systems and Shopping Cart; E-Commerce Platform

Sell your product anytime, anywhere to anyone with eComchain. With over 15 years of e-commerce implementation experience eComchain offers a complete e-commerce solution with no hidden fees. Utilizing multiple organization levels and multiple sites, eComchain is one of the most unique and truly multi-tenant,

Data current as of April 8, 2016

Visit us at irce.com

EXHIBITOR LISTING

cloud-based e-commerce application in the market, meeting the needs of your supply chain.

in 140 countries. Every month, Emarsys segments and analyzes more than one billion customers.

Estafeta Solucions Logistica S.A. de C.V......................676

Ecomitize........................................... 1930

eMerchant......................................... 1509

Your partner in Mexico. Estafeta Mexicana, offers fully integrated logistics solutions tailored to fit the needs of companies looking to do business in Mexico. Our services and solutions include Freight Forwarding, Warehousing (inventory control, fullfilment,etc) services and Transportation ( FTL, LTL and currier.) See us at booth 676 or email us: soluciones. logisticas@estafeta.com

Web Hosting and Site Performance; Web Design and Graphics Services

Ecomitize is a world class web development company for all your e-commerce needs.

We specialize in developing Magento websites that are both fast and reliable.

We perform market research and site design, search engine optimization (SEO), website development, marketing and hosting of your e-commerce website.

Ecomitize offers the most complete end-to-end solution available. We are e-commerce made easy.

Edgecase.............................................. 757 UX, Conversion Analysis and Analytics, Site Search; Gift Cards and Loyalty/Coupon/Incentive Programs, Merchandising and Personalization

Edgecase technology delivers product data intelligence you can actually use.

We combine actionable insights with enriched product data to improve product findability and relevancy that fuels an inspiring shopping experience and fuel e-commerce growth. Forward-thinking retailers using Edgecase include Crate and Barrel, Pier 1 and Urban Decay.

Elite SEM...............................................768 Search Engine Marketing; Marketing/ Advertising and Publication/Media

Elite SEM is an award-winning digital marketing agency, with expertise spanning Paid Search, SEO, Shopping and Feed, Display Advertising, Paid Social, and Conversion Rate Optimization (CRO).

Boasting unprecedented 97% employee and 94% client retention rates, our commitment to people and performance has cemented our position as one of the top digital marketing agencies in North America.

Emarsys North America................772 Email, Affiliate, Online Media Marketing; Marketing/Advertising and Publication/Media

Emarsys is the first B2C Marketing Cloud, providing actionable intelligence to e-commerce brands, combining machine learning and data science with true personalization and omni-channel delivery to reach customers most effectively, maximizing engagement and results.

Emarsys serves more than 1,500 clients

Online Payments and Site Security

eMerchant, Inc. is a premier Merchant Account Provider offering payment acceptance solutions to businesses throughout the United States and Canada since 2002. Our expansive portfolio of gateway providers and financial and banking partners, combined with our payment processing technology, allows us to tailor our solutions to match the individual needs of each client.

Endicia..................................................1621 Other

Logistics; Data Mining/Warehousing/ Services

Etail Solutions.................................... 214 E-Commerce Platform; Order Management Systems

Stamps.com and Endicia (a wholly owned subsidiary of Stamps.com) are the leaders in transforming mailing and shipping for small business, enterprise mailers, e-commerce sellers, and high volume shippers utilizing the U.S. Postal Service®. Together we offer solutions that help e-commerce businesses of all sizes run their operations more smoothly and function more successfully.

Etail Solutions is a premier provider of integrated sales, fulfillment and supply chain automation solutions for online multi-channel retailers. Our Etail Vantage Platform (EVP) solves the real-world problems of mid-high volume merchants by enabling coordinated multichannel e-commerce through dynamic integrations to sales channels, suppliers, product catalogs, shipping solutions, and ERP systems.

Engineering Innovation...............1615

Etech Global Services...................856

Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Logistics

Specialists in workflow savings solutions for shippers of all sizes, Engineering Innovation (EII) offers solutions for all types of mail including Letters, Flats, and Parcels. EII’s unparalleled flats and work desk parcel solutions begin with the Champ and grow beyond our EZ-Flats sorting system that simplifies parcel data collection and induction of flats and parcels.

Episerver........................................... 2042 E-Commerce Platform; UX, Conversion Analysis and Analytics, Site Search

Episerver connects digital commerce and digital marketing to help organizations create unique digital experiences for their customers, with measurable business results. Founded in 1994, and sitting at the center of the digital experience ecosystem, Episerver empowers 9,000 digital leaders around the world to embrace disruptive, transformational strategies to deliver standout experiences.

June 7-10, 2016 • Chicago • McCormick Place West

E-Commerce Platform; Customer Service

Etech Global Services’, Integrated Customer Engagement (ICE) offers a perfect software solution for businesses to overcome the challenges of today’s competitive environment. ICE has Chat, Email, and Quality Assurance, all integrated. ICE ensures greater Customer Engagement and helps for an effortless flow of information that is secured and available at your finger tips.

Euro VAT Refund............................2166

Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

Euro VAT Refund, Inc. is a leading U.S. financial services firm, specializing in all Value Added Tax (VAT) matters that North American companies may have when selling online internationally. Euro VAT Refund’s services include VAT registration, retrieval, filings, management, consulting, and training how to charge VAT, collect back up, and prepare VAT returns.

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Exchange Solutions........................1911 Gift Cards and Loyalty/Coupon/ Incentive Programs, Merchandising and Personalization

Exchange Solutions designs, builds and operates Smarter Loyalty programs that help retail and e-commerce businesses, improve retention, customer lifetime value, and profitability. Smarter Loyalty programs use data-driven, personalized incentives to drive valuable customer behaviors, as a lower cost than your business-as-usual marketing. exchangesolutions.com

Exclusive Concepts Inc................ 834

CSE, Shopping Channel Management, Price Tracking and Optimization; Search Engine Marketing We help your business sell more online and use data to grow. We’ve been helping online retailers increase their visibility and convert more traffic since 1997. Our technologies, dedicated service, and actionable data expertise help you dominate your marketplace while increasing profitability and the lifetime value of your customers.

Experian Data Quality..................660 Data Mining/Warehousing/Services; Other

Experian Data Quality is a global leader in providing data quality software and services to organizations of all sizes. We help our clients to proactively manage the quality of their data through world-class validation, matching, enrichment and profiling capabilities.

Eye4Fraud............................................358 Online Payments and Site Security

Eye4Fraud screens, verifies and guarantees your online orders so you can sell and ship with confidence anywhere in the world. Eye4Fraud will eliminate your fraud chargebacks by identifying fraudulent orders before they are shipped, and will increase your sales by approving every last good order.

F

Feedvisor.............................................1917

CSE, Shopping Channel Management, Price Tracking and Optimization

Facelet.................................................. 684 POS and Sales Tax; Other

Facelet is a visual merchandising application for offline and pop-up stores aimed at increasing sales and improving customer experience. It allows brands and retailers to bring product details or branded information to the fingertips of customers.

Fanplayr Targeted Conversions.......................................1035 UX, Conversion Analysis and Analytics, Site Search; E-Commerce Platform

Feedvisor is the pioneer of AlgoCommerce the discipline of using Big Data and Machine Learning Algorithms to make business-critical decisions for online retailers. Feedvisor’s cloud-based Algorithmic Repricing and Revenue Intelligence solutions power millions of pricing decisions daily; providing retailers with actionable insights to maximize profitability and drive their business growth.

Feefo.......................................................557 Social; Search Engine Marketing

Fanplayr is THE Data + Action platform.

Featuring realtime targeting of offers and messages. Our sophisticated UX tools create a customer experience that is solidly on-brand. That targeted experience is delivered in the most relevant and timely manner, made possible by over 70 segmentation attributes and a unique digital fingerprint, combining digital body language and historical context.

Feefo is a multi award-winning consumer ratings and reviews platform.

Offering a comprehensive solution that harnesses the power of customer reviews, Feefo enhances online visibility, increases sales and provides valuable business intelligence.The Feefo service provides consumers with genuine feedback from verified customers, allowing them to make well informed purchasing decisions.

FBAToolkit.com..............................2067

FIDELITONE........................................243

E-Commerce Platform; Order Management Systems

With FBAToolkit you can: know stock, price and sales of your competition.

Generate reports with information to simplify your purchasing decisions (current offers, estimated sales rate, profit). We also offer: repricing with configurable strategies to maximize BuyBox percentage and profit, FBA Inventory Check, Sales and profit tracking, Restocking Reports.

GOLD SPONSOR

FedEx.....................................................1217 Logistics

FedEx Corporation provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce, and business services. With annual revenues of $49 billion, the company offers integrated business applications that allow e-tailers to deliver a more powerful global online experience to their customers. Go to fedex.com/e-commerce to see how FedEx empowers e-commerce.

Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Logistics

FIDELITONE, a supply chain management firm, helps you earn your customers’ loyalty through specialized services in last mile delivery, inbound materials management, order fulfillment, service parts management and transportation.

First Flight Solutions................... 1140 Logistics; Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

First Flight Solutions, a 3-time Inc. 5000 honoree, is an industry leader in small parcel and less-than-truckload negotiations. We provide our customers with world-class audit and TMS technology for them to make better, faster, more cost-effective business decisions. We are able to do all of this through a performance based cost model with no up-front costs to our customers.

FirstMile...............................................1763 Logistics; Supply Chain, Surplus Liquidation, Warehousing, Wholesale Distributors

FirstMile specializes in complete front end solutions for domestic and international shippers in E-Commerce and direct

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Data current as of April 8, 2016

Visit us at irce.com

EXHIBITOR LISTING

to consumer industries. Utilizing our front-end technology from multi-channel software solutions and multi-carrier label services for daily FirstMile pick up and injection all over the world. FirstMile provides the complete front end solutions for carriers, networks and shippers.

FitForCommerce............................ 1701 E-Commerce Platform; Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

FitForCommerce (FitForCommerce.com) is the leading boutique omnichannel consultancy, helping hundreds of e-commerce and omnichannel businesses make informed investment decisions.

Using years of experience, state-of-theart tools, strategic diligence, and tactical planning, FitForCommerce facilitate retailers to define business and technical requirements to find their “best-fit” solution.

Flanders Investment and Trade...........................................2028 Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance; Global Solutions and Language Translation Services

PLANS FOR EUROPE? Setting up, expanding or consolidating your European footprint? WE CAN HELP. As an Agency of the Government of Flanders (Belgium), we provide useful insights, information, meetings with local experts, possible SITE LOCATIONS, various INCENTIVES and much more. Our services are free of charge.

FlexShopper......................................1740 E-Commerce Platform

FlexShopper and its online LTO products will provide consumers the ability to acquire durable goods, including electronics, computers and furniture, on an affordable payment, lease basis.

Concurrently, etailers and retailers that work with FlexShopper may substantially increase their sales by utilizing FlexShopper’s online channels.

ForeSee...............................................1674 Other

ForeSee is the leader in Voice of Customer solutions, helping companies deliver a successful omnichannel experience for their customers and make informed decisions about how to grow their businesses. Powered by its patented scientific methodology, ForeSee’s solutions combine cloud-based customer

experience analytics software with actionable insights. For more information, visit foresee.com.

Forest Shipping International Ltd.............................1675 Logistics; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Forest Shipping major business is to provide shipping service for Amazon sellers, E-bay sellers, whether you are Amazon sellers, E-bay vendors or wherever you sell, our one-stop shipping service will be definitely helpful for you.

We do shipping from door to door, China to USA, Europe, Japan and some fulfillment centers. Our one-stop shipping service will leave you more time to engage on your business.

Forter..................................................... 249 Online Payments and Site Security

Forter provides new era fraud prevention for the challenges of modern enterprise e-commerce. Only Forter provides fully automated real-time Decision as a Service antifraud, backed by a 100% chargeback guarantee. With no rules, scores or manual reviews, it’s friction-free: invisible to buyers and empowering merchants with increased approvals and smoother checkout, for more sales and happier customers.

Four51 OrderCloud........................1241 E-Commerce Platform; Order Management Systems

Four51 powers B2B e-commerce for thousands of businesses and millions of users worldwide ranging from Papa John’s to Burroughs to Taylor Corporation.

OrderCloud, by Four51, features a multi-tenant architecture, a secure and extendible data model, REST API and rapid development tools. It is the only cloud-based B2B e-commerce platform on the market that is custom, comprehensive and fast.

Fox IV Technologies, Inc........... 2041 Other

Want to increase your shipping throughput rates?

Look to FOX IV for innovative shipping label and packing slip automation solutions. Our TwinPrint dual-sided

June 7-10, 2016 • Chicago • McCormick Place West

shipping label/packing slip-in-one eliminates packing slip mismatch errors while increasing throughput. Our print/ apply systems automate carton, case, and pallet labeling. Systems can be integrated with WCS, workstations, and peripherals.

FraudWatch.........................................785 Online Payments and Site Security; Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

FraudWatch provides a 100% fully insured e-commerce order verification and loss prevention service. With the combination of our proprietary fraud software and our team of experienced analysts, we provide the industry’s highest approval rates while mitigating fraud losses. FraudWatch guarantees our approved transactions and reimburses clients 100% for all fraudrelated chargeback losses.

Freestyle Solutions........................ 934 Order Management Systems

Freestyle Solutions, formerly Dydacomp, provides highly scalable, feature-rich order and inventory management solutions for high-growth retailers and brands, at the lowest cost of ownership. With Freestyle, retailers and brands can obtain a unified view of supply and demand across all sales channels to optimize inventory levels and fulfill customer orders more efficiently.

Freightos..............................................775 Logistics; Supply Chain, Surplus Liquidation, Warehousing, Wholesale Distributors Freightos is the world’s online marketplace for global freight. With +5 million quotes automated, Freightos enables retailers, distributors and manufacturers to instantly compare and book international cargo shipping online, reducing inbound logistics spend and powering cross-border and B2B e-commerce. Freightos also helps companies like Sysco reduce cost with rate management, quote comparisons.

FreshingStock...................................1871 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Logistics

FreshingStock.com is the very first reverse logistic service provider who is dedicated to helping cross-border e-commerce retailers with their returns. We has helped over 700 sellers (Amazon, etc) from 27 countries and regions, and recovered 3

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IRCE 2016

millions USD from returned products.

We are the expert of FBA (Fulfilled

by Amazon) returns who generates maximum recovery of your returns.

warehousing and fulfillment needs. Let us handle your logistics, so you can focus on your business.

FuelX................................................... 2007

Online Payments and Site Security; Mobile

Marketing/Advertising and Publication/Media

Direct response video advertising.

Because you can drive conversions and take performance to the extreme. With FuelX and commercials that click. We built our video advertising technology because we believe in you and in helping you grow your business. FuelX combines video with data technology to create unlimited targeting power. Your ads reach the perfect audience, and a perfect new customer.

Fulfil.com............................................ 1774 Warehousing Systems and Services; Logistics

FULFIL.COM. Warehouse and inventory management system used by e-commerce retailers. Get Amazon-style efficiency whilst simplifying life for your fulfillment team and growing your online reputation. 98 Clients globally across 14 countries. 1 million items shipped through the system on Black Friday in 2015. Connects to Magento, Netsuite, ChannelAdvisor and Cloud Conversion.

Fulfillify.com.......................................675 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Logistics

Fulfillify.com is your agile modern fulfillment partner.

Product and order fulfillment services, kitting. Modern facilities, modern processes. 4 strategic locations across the U.S. covering 98.6% of the U.S. population in 1 or 2 day GROUND shipping. Save time and money, offer your customers 2 Day Free Shipping on your site (at the cost of ground) and compete with Amazon Prime!

Fulfillment.com..................................271 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Logistics

Fulfillment.com helps you reduce operating costs, lower overhead, and grow your business domestically and internationally. Our logistics infrastructure, high volume postage discounts, and proprietary technology make Fulfillment.com the clear choice for your

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FuturePay............................................1616 FuturePay is the simplest way for merchants to offer instant credit at point of purchase. With FuturePay, customers can buy now and pay later with one click, creating a streamlined checkout process on every device. With guaranteed payments and an easy integration, retailers can start attracting new customers instantly. See how FuturePay can help grow your business today at futurepay.com.

Today, we offer supply chain and cross-border solutions for b2c and b2b transactions while remaining leaders in both the logistical and technological sides of international e-commerce.

Global Delivery Network........... 1916 Logistics; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Global Delivery Network (GDN) is an International e-commerce small parcel shipping company with five US based shipping centers for outbound export delivering parcels to every country around the world in 3-8 days. Our proprietary PDS system allows shippers to clear customs DDU,DDP, or with fully landed costs integrated in their platform for the same low flat rate; fully track-able all the way.

Global Response................................511

G

Customer Service

G2 Crowd.............................................. 143 Social; Other

G2 Crowd is the world’s leading business software review platform, leveraging 60,000+ user reviews read by nearly 600,000 software buyers each month to help them make better purchasing decisions. By bringing the collective power of trusted peers to the forefront, business buyers now have transparency when evaluating B2B software technologies.

Gen3 Marketing............................. 2048 Marketing/Advertising and Publication/Media

Gen3 Marketing is a Philadelphia-based, award-winning, industry-leading, fullservice marketing agency, specializing in all aspects of digital marketing, including; Affiliate Marketing, SEO, Paid Search, Social Media, Digital PR, Display and Media. We help advertisers launch and manage integrated marketing programs, enabling them to maximize performance quickly and effectively. Stop by our booth.

Global Access....................................1519 Logistics; Customer Service

Global Access was founded in 2002 as a logistics and technology services provider assisting traditional retail, e-commerce, and direct selling companies in reaching the ever-expanding international marketplace.

Global Response is The E-commerce Contact Center. Our Brand Specialists represent the world’s top brands, providing high-touch customer service, live-chat support, email response and social-media management.

Our brand passion drives every customer experience and is backed by advanced performance management, detailed reporting, and data analytics. At Global Response, Your Brand is Our Passion.

Globegistics, Inc..............................1912 Logistics

Globegistics is a leader in the worldwide distribution of e-commerce parcels to over 200 countries and territories. We offer Delivery Duty Paid (DDP) and Delivery Duty Unpaid (DDU) parcel service options from our processing centers in New York, Chicago, Los Angeles and Miami.

GoECart..................................................515 E-Commerce End to End Systems and Shopping Cart; Order Management Systems

GoECart provides a complete software suite that enables today’s SMB merchants to manage all aspects of omni-channel commerce—from e-commerce, order and inventory management, and in-store POS, to marketing, merchandising, online marketplaces, fulfillment, and customer

Data current as of April 8, 2016

Visit us at irce.com

EXHIBITOR LISTING

service. GoECart eliminates technology and integration hassles, allowing businesses to run better and grow faster.

Gorilla Group......................................1211 E-Commerce End to End Systems and Shopping Cart; E-Commerce Platform

Combining award-winning strategy, design, technology, managed services and hosting, Gorilla delivers end-to-end e-commerce solutions to B2B and directto-consumer brands across industries.

Driven by strategy and technology, Gorilla has unmatched expertise creating unique, functional shopping experiences that connect brands with their customers, producing better ROI through the digital channel.

Group FiO...........................................1637 Gift Cards and Loyalty/Coupon/ Incentive Programs, Merchandising and Personalization; E-Commerce End to End Systems and Shopping Cart

Tired of paying user based fees and/or transaction fees? We offer flat fee per month model! Our solutions are designed to manage the supply chain for your marketplace(s), your website, or call center. Manage orders, inventory, drop ship PO, warehouse, 3PL, and shipping. In addition our CRM, and marketing solution will increase your sales revenue. FIO will integrate and automate your process.

GTMS.................................................... 2106 Logistics

GTMS offers concise actionable reports that enable shippers to optimize their transportation/ logistics spend with ongoing controllable cost monitoring. This set-up provides condensed reporting for cost management at the C-Level, while providing actionable cost savings reports at the shipping level to achieve savings.

Guidance.............................................. 654 E-Commerce End to End Systems and Shopping Cart; Web Design and Graphics Services

Guidance delivers customized and fully integrated commerce solutions to merchants and branded manufacturers across all channels. Since 1993, national flagship

retailers and consumer branded manufacturers have relied on Guidance’s expertise to facilitate more than $5 billion in web, mobile and social commerce.

Learn more at guidance.com.

H Hawk Search..................................... 1710 UX, Conversion Analysis and Analytics, Site Search; Gift Cards and Loyalty/Coupon/Incentive Programs, Merchandising and Personalization

Hawk Search is a feature-rich site search engine that filters and delivers fast, relevant, and profitable results based on customer needs. Hawk is platform agnostic and easily integrated with any e-commerce platform. With sub-second response times, Hawk Search delivers a scalable software solution that transforms site search and merchandising into a customer experience management platform.

Heartland..............................................876 E-Commerce Platform; POS and Sales Tax

One of the largest payment processors in the U.S., Heartland (NYSE:HPY) serves businesses and educational institutions of all sizes. A Fortune 1000 company, Heartland offers payment and payroll processing, lending, point-of-sale systems, and enterprise-quality solutions in security, technology and marketing. Heartland is a leader in card data security solutions and an advocate for merchants nationwide.

HighJump..............................................231 Supply Chain, Surplus Liquidation, Warehousing, Wholesale Distributors; Warehousing Systems & Service

In today’s “now” economy, HighJump helps you stay agile, with adaptable, connected solutions that harness the power of your trading partner community. From the warehouse to the storefront, from the desktop to the driver’s cab, achieve new levels of supply chain responsiveness, performance and profitability. HighJump: supply chain accelerated.

June 7-10, 2016 • Chicago • McCormick Place West

Hostway Services, Inc................... 770 E-Commerce End to End Systems and Shopping Cart; Web Hosting and Site Performance Hostway = Magento Infrastructure + Accountability As A Service. Our legion of Magento-certified experts performs full Magento application layer/UI support, installation, and a dedicated live, 24x7 support line to deliver one call for all your answers. You’ll find a culture of accountability at Hostway. We’re radically redefining what a hosting company does and what you should expect!

Hostwinds............................................858 Web Hosting and Site Performance

Hostwinds is dedicated to changing the world of web hosting, and ending the overpriced under supported plans that are becoming common in today’s market.

We put all of our focus on customer service and support.

HubLogix.............................................. 105 Order Management Systems; CSE, Shopping Channel Management, Price Tracking and Optimization

HubLogix is a cloud-based service that provides omni-channel order management for retailers. Using our platform, customers are able to increase sales opportunities while reducing cost of operations. HubLogix was founded in 2011 and is backed by leading venture capital firms and UPS.

I IBC..........................................................1975 Logistics; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

IBC specializes in shipping small parcels to consumers and businesses worldwide! We can customize an E-Commerce shipping solution plan that is just right for you. This means reviewing your unique needs with you, accessing your requirements against all possible delivery mechanisms, designed to meet your B2C and B2B needs to save you time and money.

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GOLD SPONSOR

IBM........................................................... 919 Email, Affiliate, Online Media Marketing

IBM Marketing Solutions make it easier to design and analyze meaningful customer experiences across applications, devices and time. From omnichannel marketing to real-time personalization to lead management, IBM’s offerings provide a range of solutions that help marketing organizations develop timely, relevant and responsive communications and collaborate more efficiently.

ICD Translation............................... 1950 Global Solutions and Language Translation Services

ICD Translation, Inc. is a comprehensive translation agency that provides quality services for e-commerce.

Delivered accurately, at a reasonable cost and with absolute confidentiality.

By providing superior multilingual communications, ICD Translation seeks to strengthen its clients’ global presence and better the communication industry. Translate to evolve.

Ideosity, Inc.........................................367 Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

Partner with Ideosity for your digital transformation. Our approach combined with PIM (Product Information Management) and MDM (Master Data Management) technologies eliminates obstacles, mitigates risk and creates business improvements throughout your entire data-mastering journey.

IDR Marketing Partners................742 Gift Cards and Loyalty/Coupon/ Incentive Programs, Merchandising and Personalization; Marketing/ Advertising and Publication/Media

IDR Marketing Partners connects retailers with top tier brands to offer a complimentary product or sample that is included with the order shipped to consumers, creating a surprise and delight moment. This increases goodwill with your customers which will translate into an increase in their lifetime value to you, via repeat purchases and positive social media buzz.

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IDS - Integrated Distribution Services, Inc........................................ 414 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Logistics

IDS delivers integrated logistics solutions that include fulfillment, warehousing/ distribution, intermodal transportation and freight management. Our programs are dedicated to improving your operating efficiencies, enhancing customer service, and ultimately improving your bottom line.

IDS delivers the competence, flexibility, experience and technology to create focused results and a competitive advantage.

iGlobal Stores....................................228

Global Solutions and Language Translation Services; Search Engine Marketing

iGlobal’s technology enhances a merchants existing e-commerce platform, by adding an “international” plug-in, managing the international consumer buying experience by providing them with a localized feel, duty and tax calculation, accurate dimensionalized weight shipping cost, and multiple payment methods, all while vetting the transaction against the merchants business logic and rules.

Ignite OPM.............................................131 Email, Affiliate, Online Media Marketing

Ignite is a performance-focused digital marketing agency committed to driving new user acquisition and profitable ad spend for our partners. Specializing in affiliate and digital media, we understand the complexities of performance marketing, from attribution to publisher recruitment.

We have a proven track record of optimizing the affiliate programs of some of the biggest brands in the space.

IMEX Global Solutions............... 2069 Logistics; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

We consolidate and distribute over 40 million pounds of parcel, print media, and critical communications globally to more than 225 countries every year. This is accomplished through our strategically placed consolidation centers using state of the art equipment and our exclusive relationships with private and public carriers. We offer competitive rates while providing exceptional service.

imgix......................................................1881 UX, Conversion Analysis and Analytics, Site Search; Web Hosting and Site Performance

imgix gives online retailers and their customers a fast, attractive, and consistent cross-platform shopping experience by optimizing images for every device, browser, website, and application. With easy setup and integration, imgix provides a simple path to cross-platform responsive design.

Inbenta.................................................2143

UX, Conversion Analysis and Analytics, Site Search; Customer Service

Inbenta is a pioneer in online Customer Support and E-Commerce. Using Natural Language Processing and Artificial Intelligence, we specialize in online self-service, support ticketing and e-commerce search. Some of our key functionalities include multilingual Natural Language Search of Content and FAQs, Virtual Assistants, Instant Answers and a self-service performance-monitoring dashboard.

Inferlytics............................................. 662 UX, Conversion Analysis and Analytics, Site Search

Inferlytics is a first of its kind integrated e-commerce search and browse experience engine. It uses unstructured data analytics to enrich search experience by extracting meaningful tags from product reviews and description. Our customers have used our technology to get an additional 15-25% lift in their search and SEO conversions. We integrate with Endeca, Elastic Search and Solr.

Infoplus............................................... 1680 Order Management Systems; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Infoplus is the hub for your inventory, order management and shipping. A cloud platform to streamline your warehouse, and your people, from shopping cart to truck. Gain peace of mind with a fraction of the effort. Keep up with your customers, manage your own growth, beat your competition, and set your company free. Visit us at infopluscommerce.com.

Data current as of April 8, 2016

Visit us at irce.com

EXHIBITOR LISTING

Ingram Content Group..................255 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Ingram Content Group Inc. is the world’s largest and most trusted distributor of physical and digital content. Thousands of publishers, retailers, and libraries worldwide use our best-of-class digital, audio, print, print-on-demand, inventory management, wholesale and full-service distribution programs to realize the full business potential of books.

Ingram Micro Commerce & Fulfillment Solutions.................233 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Warehousing Systems and Services

Ingram Micro Commerce & Fulfillment Solutions, powered by our flexible Shipwire service delivery platform and the scale of 122 distribution centers, offers an unrivaled global infrastructure to propel your growth. The largest brands and retailers in the world trust us to deliver exceptional buyer experiences on every order, every day, everywhere. Visit ingrammicrocommerce.com.

Innovent Solutions........................1780 UX, Conversion Analysis and Analytics, Site Search; Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

Innovent Solutions provides best practice consulting, solution architecture, and deployment services for Search, Big Data and e-commerce technologies. Innovent delivers a powerful merchandising solution for e-commerce sites using Apache Solr search. Called FindTuner®, the application provides merchandisers the ability to improve customer experience and positively contribute to bottom-line results.

InOrder ERP Software...................585 E-Commerce End to End Systems and Shopping Cart; Order Management Systems

InOrder is an e-commerce end-to-end system for internet retailers, multichannel merchants, 3PL services and publishers.

InOrder handles web, phone, fax, EDI, POS and catalog sales in real time.

InOrder serves as one central system to manage everything from e-commerce, customer response, campaign and list

management, order management, inventory and warehouse management, accounting and reporting.

IA works to analyze and recover transportation costs on behalf of nearly 2,000 clients across dozens of industries.

inRiver Inc............................................ 641

Internet Retailer................. 1229, 1129

Site Content and Online Catalogs, Rich Media and Video Solutions; E-Commerce Platform

inRiver is the market leader for simplifying Product Information Management (PIM) - enabling the creation of a world-class customer experience in all channels. With inRiver PIM, B2C and B2B multi-channel commerce professionals have powerful tools for creating and managing rich content and visual product marketing. 200+ customers rely on inRiver’s PIM platform for their globally recognized brands

Insite Software................................. 307 E-Commerce Platform; Site Content and Online Catalogs, Rich Media and Video Solutions

Insite Software can help you grow revenues across both online and physical sales channels via a hybrid channel strategy that optimizes digital commerce and turbocharges the productivity of account-based sales reps.

Drive better offline and online/self-service customer experiences with Insitepowered, data-rich portals for buyers, customers, suppliers, sellers and more. insitesoft.com.

Instart Logic Inc...............................683 Web Hosting and Site Performance

Instart Logic makes application delivery fast, secure and easy. Instart Logic’s platform combines machine learning for performance and security with a content delivery network (CDN) for application delivery, and is designed for DevOps and mobile-first applications. Using Instart Logic, organizations can provide ultra-fast, visually immersive and secure experiences.

Intelligent Audit............................2022 Logistics; Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

Intelligent Audit provides its clients with a global, all-mode transportation audit, recovery, freight payment, and business intelligence reporting partner. Started in 1997, IA has grown from a small parcel audit solution into one of the largest freight auditors in the marketplace.

June 7-10, 2016 • Chicago • McCormick Place West

Marketing/Advertising and Publication/Media

Internet Retailer is the world’s largest publisher in the field of e-commerce.

Through multiple print, digital and web-based publications and database services, we provide strategic and practical business information and original competitive research on e-retailing to more than 200,000+ retail executives and direct marketers every month.

Interpro Translation Solutions.....667 Global Solutions and Language Translation Services

Localize your website into any foreign language with Interpro. Since 1995, Interpro has been providing professional translation services for retailers, businesses and non-profits worldwide.

Headquartered in Chicago, with worldwide coverage, Interpro has the capabilities and expertise to translate your materials accurately and efficiently into over 80 languages.

Intershop............................................1542

E-Commerce Platform; E-Commerce End to End Systems and Shopping Cart At Intershop, we’re committed to being wherever you need us. With more than 20 years of experience and over 400 customers worldwide, We optimize processes and customize technologies to meet your specific market situation. Our task is made easier by the unique way in which the Intershop platform blends B2B with B2C - all in a single package.

Intertape Polymer Group (IPG)...................................... 1206 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Other

Intertape Polymer Group Inc (IPG) is an acknowledged leader in the packaging industry, manufacturing a wide-range of packaging products and system solutions to meet the needs of industrial customers and omnichannel retailers. IPG’s broad product line includes water-activated tape dispensers and case sealing systems, industrial and packaging tapes, shrink and stretch films.

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Invodo...................................................1713 Site Content and Online Catalogs, Rich Media and Video Solutions

Invodo provides rich online product content that drives more sales for retailers and brands.

From video to interactive shopping experiences, Invodo’s technology-enabled services provide a complete approach to planning, creating, publishing, and optimizing content. Invodo has helped leading retailers scale their visual content across thousands of products to drive conversion.

Israel’s Economic Mission........ 2020 E-Commerce End to End Systems and Shopping Cart; Marketing/ Advertising and Publication/Media

The Government of Israel Economic Mission is an Israel Government entity that promotes business partnerships between Israeli and US companies.

At IRCE we focus on promoting technology solutions from Israel in the marketing, online advertising and analytics spaces. Visit our booth for more information about the Israeli technology solutions that will be exhibited at IRCE this year.

J Jagged Peak.................................... 1409 Order Management Systems; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Jagged Peak is a global omnichannel commerce and logistics provider offering enterprise ready software and services designed to enhance the scalability and profitability of company’s e-commerce enterprise and fulfillment network. Our EDGE®order management platform with website development, FlexNet fulfillment and supporting e-commerce services gives clients a complete shop to ship solution.

JangoMail.............................................377 Email, Affiliate, Online Media Marketing; E-Commerce Platform

JangoMail is not your typical, cookiecutter email service. Our Cutting Edge Email Technology and robust API delivers customized solutions and gives you enterprise level control at every price point – from Fortune 500 to Small

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Businesses eager to find new customers.

Unsurpassed Customer VIP Service.

Start Your free Trial Today!

K

JCB International...........................1536

Kadro..................................................... 260

JCB is a major global payment brand headquartered in Japan, the world’s 4th largest e-commerce market. JCB has over 90 million cardmembers and issues cards in 19 countries including Japan, South Korea, and China - all among the top-spending e-commerce markets. The JCB network includes over 28 million merchants and 350 leading financial institutions spanning 190 countries and territories.

Kadro is a seasoned team experienced in developing high-performance software that has taken clients to new visions for their organizations. Our clients range from Fortune 50 companies, IR500 retailers and emerging e-commerce businesses.

We expand the boundaries of what is possible for our clients.

Jiangsu Jingchuang Electronics Co, Ltd.........................1681

Kevy is an Email Marketing Automation platform built uniquely for online retailers. We help you increase conversions, transactions and loyalty through creating personalized experiences for every shopper.

Convert more through email marketing, cart abandonment programs, 1-to-1 triggers and even highly personalized popup offers catered to each unique visitor. Kevy gives retailers tools to grow.

Other; Online Payments and Site Security

Logistics; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Jiangsu Jingchuang Electronics Co., Ltd accumulates 19 years’ experience of RandD and manufacturing suppies in cold chain network industry. As a leading company in cold chain network industry of China, Elitech now enjoys high popularity in international market. Our main products include Temperature date Logger, Temperature and humidity Date logger, Cold-chain iot, Refrigeration Tools.

JLL............................................................ 451 Other

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management.

JR Language Translation Services......................1841 Global Solutions and Language Translation Services

Increasing international sales and market share online through e-Commerce and website language translation solutions in more than 100 languages. ATLAS - Real Time Multilingual Website Publishing System; GBC - Connector for Multilingual Websites; ProofEditor - Multilingual proofreading platform for e-commerce that ensures correct match between descriptions and images in 100 languages.

E-Commerce End to End Systems and Shopping Cart; Mobile

Kevy........................................................ 348 Email, Affiliate, Online Media Marketing; Gift Cards and Loyalty/ Coupon/Incentive Programs, Merchandising and Personalization

PLATINUM SPONSOR

Kibo........................................................ 903 E-Commerce End to End Systems and Shopping Cart; Order Management Systems

Kibo is the strategic merger of industry leaders Marketlive, Shopatron, and Fiverun. With a combined 40 years of innovations, we’re joining forces to help retailers and branded manufacturers unify the consumer experience. Kibo is a complete omnichannel commerce platform, delivering the lowest total cost of ownership and the fastest time to value.

Our end-to-end retail solutions include e-commerce, order management and mobile point of commerce. With predictive technologies and enterprise performance, we can help you achieve increased sales. No matter the challenge, Kibo powers your success.

Data current as of April 8, 2016

Visit us at irce.com

SALESWARP.COM

- Troy Brown, VP of Omnichannel @ Zumiez Zumiez developed a visionary omnichannel strategy and needed SalesWarp to help realize it.

Their goal was to rollout in-store fulfillment to all retail stores nationwide…FAST…while also improving the customer experience. We helped Zumiez achieve these goals plus meet their distributed order management and real-time inventory needs. Even more exciting, their store and customer service teams were able to deliver an even better brand experience!

We delivered on our promises. Don’t just take our word for it, ask Zumiez by joining us at our session on June 8th @ 1:45 pm on Speedy Store-Based Fulfillment.

Looking for a technology partner that can help your vision become a reality? Stop by Booth #310.

Redefining Order Management SalesWarp 2016IRCE 7x5 Ad-Final2.indd 1

4/26/16 11:09 AM

Need more reasons to use SellerCloud?

MORE CHANNELS MORE SALES

BOOTH #200

www.sellercloud.com | 888.315.6652 | info@sellercloud.com

Transforming Retail

Visit our team of Email Experts AT BOOTH #1003 Delivering on the Personalized Retail Experience

www.listrak.com

|

877.362.4556

Rackspace helps top digital agencies manage more sites on more platforms in the world’s leading clouds.

We offer choice of platform, unmatched expertise, and 24x7x365 service delivered through our results-obsessed Fanatical Support ®. Let our commerce and content experts focus on managing your cloud, so you can get back to creating new campaigns and experiences that delight your customers.

• MAGENTO • SITECORE

• ORACLE COMMERCE • SAP HYBRIS COMMERCE

• ADOBE EXPERIENCE MANAGER

www.rackspace.com/digital

Rackspace IRCE 7x5 print ad 1D1916.indd 1

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EXHIBITOR LISTING

Kount....................................................1503 Online Payments and Site Security; Mobile

Kount’s SaaS platform helps online merchants approve more orders, uncover new revenue streams, simplify fraud detection and dramatically improve bottom line profitability. Our proprietary technology has reviewed transactions for some of the world’s best-known brands.

Most importantly, Kount’s turnkey solution is both easy to implement and easy to use.

L Landmark Global............................ 1337 E-Commerce End to End Systems and Shopping Cart; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Landmark Global provides unique logistics and communication solutions to promote the international expansion of your business. We have the expertise, infrastructure, and operational capabilities to manage your parcel shipments, fulfillment and returns. We have proprietary e-commerce solutions to boost your cross-border business including landed cost calculation, currency conversion and payment.

LeadGiant............................................1661 Marketing/Advertising and Publication/Media; Email, Affiliate, Online Media Marketing

Grow your leads and sales with Lead Giant. We are a Performance Based Marketing agency, and we connect your brand with potential customers using online and offline marketing channels including print, radio and TV. Lead Giant specializes in Pay Per Call Marketing and places your ads free of charge. You only pay when a qualified lead is generated.

Lightspeed POS............................... 580 E-Commerce Platform; POS and Sales Tax

At Lightspeed, we build end-to-end commerce solutions that retailers can use to create a better shopping experience. We do it by unifying point of sale, inventory management, customer management, and analytics across all channels, in-store

and online. More than 36,000 retailers use Lightspeed’s POS and e-commerce solutions to sell over $12 billion.

Linc...........................................................381 Other

Linc is the Premier Post-Purchase Experience Platform helping brands like GoPro, L’Oreal, Carters, Crocs transform customer needs into new revenue. We bring together shopper, purchase, and logistics data to empower brands with ability to serve their shoppers 1-to-1.

Our contextual recommendation engine is optimized to recoup revenue from returns and inspire new sales across order tracking.

LiquidPixels.........................................735 Web Hosting and Site Performance

LiquidPixels®LiquiFire dynamic imaging solutions integrate into your existing web and workflow environments, enhancing product creation and visualization, while reducing your production costs. We make our patented technology available as a hosted service or via on-site enterprise servers with solutions tailored to each customer’s unique needs. Find out more at Liquidpixels.com.

GOLD SPONSOR

Listrak.................................................. 1003 Email, Affiliate, Online Media Marketing

Listrak is the only marketing automation platform designed specifically for retailers. Listrak is helping digital marketers create personalized interactions to reach, engage and convert shoppers across email, mobile, social, display, web and store. The Listrak platform boasts a comprehensive set of retail-specific solutions that enhance promotional campaign performance, shopping cart and browse abandonment solutions that recoup lost revenue, post-purchase solutions to increase lifetime value and product recommendations to personalize every customer touchpoint across multiple channels.

LiveIntent...........................................1852 Marketing/Advertising and Publication/Media; Mobile

LiveIntent is a smarter way to market and advertise in email. The LiveIntent platform

June 7-10, 2016 • Chicago • McCormick Place West

helps over 900 top brands deliver marketing and advertising messages to over 130MM unique, engaged people each month, in emails sent by over 1100 top US publishers and brands to their loyal subscribers. Headquartered in NYC, with offices in Austin, Copenhagen, Detroit, Berlin, and the UK. liveintent.com

LJM Consultants.............................. 860 Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance; Other

LJM Consultants is the premier carrier invoice auditing company in the parcel industry, servicing over 1,000 clients and tracking roughly 200 million packages per year. We also review hundreds of carrier contracts annually and help negotiate numerous agreements yearly.

Locked Air.......................................... 1775 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Locked Air™, is the leading global brand of inflatable protective packaging machine and material. Providing air cushion machine, cushioning film, and customized packaging solutions, for e-commerce, 3PL fulfillment, logistic, manufacturing, Cold Chain, Transportation, etc.

Looklet.................................................1882

CSE, Shopping Channel Management, Price Tracking and Optimization; E-Commerce Platform Looklet is bringing better images to the digital fashion world. We are a fastgrowing B2B fashion-tech company, revolutionizing digital asset production by allowing eTailers to shoot garments individually and separately from models.

By deconstructing the traditional process, we allow for endless styling possibilities in our proprietary styling software.

Loyalty Builders............................. 2019 Data Mining/Warehousing/Services; Email, Affiliate, Online Media Marketing

Loyalty Builders’ affordable, cloud-based, predictive analytics service automatically predicts lifecycle stages and the specific products each customer is most likely to buy. We drive revenue lift from product promotions, lifecycle marketing, and 1:1 personalized product offers to each customer. No platforms. No databases. No data integration. No data modeling. Just more revenue from marketing.

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LYONSCG..............................................401 E-Commerce Platform; Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

LYONSCG is the industry’s premier e-commerce digital agency, serving brands, retailers, and B2B organizations with tailored solutions that maximize their online potential.

Headquartered in Chicago with offices around the world, the firm offers a full range of digital strategy, digital marketing, application hosting and support, experience design and e-commerce implementation services.

M Mad Mobile......................................... 435 Mobile

Mad Mobile builds and powers mobile experiences for major retailers and B2B enterprises including Sysco Foods, Payless Shoes, Aeropostale, Zales, AutoNation, Brady Corp, Bealls, Justice.

The cloud-based Mad-X platform transforms enterprise applications and sites into high-performing mobile products (responsive mobile web, mobile apps, in-store apps) featuring unmatched speed and usability.

Mad Street Den...............................1863 Email, Affiliate, Online Media Marketing; Marketing/Advertising and Publication/Media

programs which are free to the consumer and pay the online retailer for every subscription generated. 100% consumer friendly. No upfront or recurring charges to the consumer. Magazines include InStyle, Allure, Vogue, Glamour and more.

accomplish multiple functions on one single form. Potential uses include Retail, Picking Tickets, Carton Labels, Shipping Labels, Packing, and Invoicing. Our label and collate products will help streamline your order fulfillment process.

GOLD SPONSOR

GOLD SPONSOR

E-Commerce Platform; E-Commerce End to End Systems and Shopping Cart

Email, Affiliate, Online Media Marketing; Marketing/Advertising and Publication/Media

Magento Commerce............829, 729

Trusted by more than 250,000 businesses worldwide, Magento Commerce is the leading provider of open omnichannel innovation to retailers and brands across B2C and B2B industries. Magento Commerce is supported by a vast global network of solution and technology partners, a global developer community and the largest e-commerce extension marketplace available for download on the Magento Marketplace.

More than 10 million people and businesses around the world use MailChimp. Our features and integrations help e-commerce retailers send beautiful and powerful marketing emails, automated messages, and targeted campaigns. And our detailed reports help those retailers keep improving over time. Our quickly growing team loves empowering small businesses, so that’s what we focus on every day.

MagicLogic......................................... 240

Mark Roberts Motion Control....262

Logistics

MagicLogic develops software for optimal carton selection when fulfilling orders.

The BlackBox software selects from given cartons. Our Cubic Solutions division finds the optimal carton set given your historical order profile.

Magnetic................................................321 Marketing/Advertising and Publication/Media

Mad Street Den is a computer-vision based AI company that has created a visually intelligent cloud-based platform called Mad Stack, and several products for the fashion space. Vue.ai, helps retail and e-commerce stores show customers what they want, and bridge the gap between the online and offline experience.

Vue offers: Personalization, Profile detection, Visual and Cross-product recommendations.

Magnetic is a technology company with a marketing platform for enterprises, brands and agencies. Our ad, email and site solutions help marketers find, keep and bring back customers. These solutions are powered by our unique data including purchase intent data from more than 450K partner sites, shopping profiles of over 250M individuals, and behavioral insights across a billion active devices.

MagazineGold...................................2141

Magnetic Ticket & Label..............1815

Get paid to reward your customers with a free magazine subscription. MagazineGold works with online retailers and well known magazine brands to develop subscription

MT&L manufactures label/form combination products for many industries.

These products allow our customers to

Gift Cards and Loyalty/Coupon/ Incentive Programs, Merchandising and Personalization; Customer Service

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MailChimp.............................................167

Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Gift Cards and Loyalty/Coupon/Incentive Programs, Merchandising and Personalization

Site Content and Online Catalogs, Rich Media and Video Solutions

Mark Roberts Motion Control is a leading designer and manufacturer of robotic motion control solutions. From live broadcast and film productions to product photography, we offer our clients the ability to capture their visions via a groundbreaking suite of hardware and software.

PLATINUM SPONSOR

Maropost Marketing Cloud........ 629 Email, Affiliate, Online Media Marketing; Marketing/Advertising and Publication/Media Maropost is a leading global provider of on-demand digital marketing solutions, transforming the customer journey through one-to-one customer engagement. Our platform transforms the complex process behind successful email marketing into a manageable process, enabling users to segment and target prospects, craft content, optimize message delivery, track customer behavior and create collaborations within a single dashboard. Using interactive marketing campaigns and intuitive automation, customers turn to Maropost to increase engagement, conversions and ROI.

Data current as of April 8, 2016

Visit us at irce.com

EXHIBITOR LISTING

PLATINUM SPONSOR

MasterCard........................................1587 Other

MasterCard (mastercard.com) is a technology company in the global payments industry. We operate the world’s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. MasterCard’s products and solutions make everyday commerce activities – such as shopping, traveling, running a business and managing finances – easier, more secure and more efficient for everyone.

Matomy Media Group...............1962 Search Engine Marketing; Social

Matomy is a world-leading media company offering smart technology solutions and a personalized approach to advertising and publishing. We provide innovative mobile programmatic and performance advertising solutions that achieve maximum results for app developers: enhanced user acquisition, high-quality leads from targeted users and higher ROI.

McFadyen Solutions.....................1707 E-Commerce Platform; E-Commerce End to End Systems and Shopping Cart McFadyen Solutions is the leading Oracle Commerce systems integrator, providing both on-premise, hosted, and cloud solutions for small, medium, and enterprise organizations. For nearly two decades McFadyen has been the market leader in ATG, Endeca, and now Oracle Commerce Cloud solutions. We have offices in the US, Brazil, and India.

Melissa Data......................................1858 Data Mining/Warehousing/Services; Order Management Systems

E-commerce websites need to accurately capture customer information to improve deliveries for cost savings and customer satisfaction. Our global data quality tools auto-complete, verify, dedupe, update, and enrich address, name, phone, and email data at point of entry. Our new Decimal shipping calculator helps increase sales by giving customers precise delivery times and costs before checkout.

Merchant Words........................... 2029 Marketing/Advertising and Publication/Media

MerchantWords collects to the top search terms buyers use when they shop online. Knowing how your customers are searching for your products helps you optimize your product listings, spot trends in customer purchase behavior, and make sure customers looking for your products actually find you. Swing by our booth and learn how to leverage the best e-commerce search terms to grow your business.

MerchantAdvantage LLC..............813 E-Commerce Platform; CSE, Shopping Channel Management, Price Tracking and Optimization

MerchantAdvantage is a leader in e-commerce tool-based solutions for data manipulation, feed management, analysis, and distribution for mid-sized to Internet Retailer 100 companies and third party companies.

Meridian Global Services...........1839 Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

The opportunity to sell internationally is vast. Meridian assists online sellers in boosting international sales, safe in the knowledge that their VAT affairs are in order. We help sellers understand in which countries they need to collect VAT, become VAT registered in the necessary countries and we handle all ongoing VAT compliance.

Merkle.................................................... 534 Search Engine Marketing; Marketing/ Advertising and Publication/Media Merkle is a global data-driven, technology-enabled performance marketing agency and the largest independent agency in the US for CRM, digital, and search. For more than 25 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios.

MetaPack Limited........................ 2066 E-Commerce Platform; Logistics

Global leader in facilitating Intelligent Delivery. MetaPack’s Global Label Library offers the largest carrier support around the world, enabling shippers to access final mile carriers, PUDO and returns services, through a single point of

June 7-10, 2016 • Chicago • McCormick Place West

integration. Shipping over 600 million parcels a year, MetaPack is the benchmark for the e-retail industry.

Midco Connections...................... 1940 Customer Service

Midco Connections has been in the call center business for 32 years. Our highquality customer service associates are trained to bring you results 24/7. We’re PCI-DSS Level 1 certified and operate two Midwestern facilities. We are about creating better relationships, and with a slate of services that include inbound, outbound, chat and email support, we have the resources to support your business.

MiniSoft................................................1818 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Logistics

Minisoft sells software solutions for retailers and manufacturers. Our eFORMz forms generation solution is used by over 4,000 companies worldwide. Minisoft is the exclusive supplier of eFlex laser forms and DuplexPackSlip thermal labels. These unique multi-use labels incorporate the shipping label and packing list in a single label. Use eFlex labels for promotional messaging, gifting and special offers.

SILVER SPONSOR

Mirakl....................................................2021 E-Commerce Platform

Mirakl is the leading marketplace solutions provider, allowing organizations to launch and operate their own online marketplace.

Customers benefit from an extended product assortment, competitive prices and superior customer experience. Leading brands including Best Buy, Woolworths, Auchan, Carrefour, Galeries Lafayette and Conde Nast, trust Mirakl to deliver more value to customers.

Miva.......................................................1807 E-Commerce Platform; Web Design and Graphics Services

Since 1997, the Miva E-commerce Platform has been the foundation on which real businesses have succeeded online. It remains the only Enterprise-level e-commerce platform to include all features in all pricing plans, making it a good fit for where you are now and where you want to go.

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Mobile1st...............................................257 Mobile; UX, Conversion Analysis and Analytics, Site Search

Mobile1st is the company behind Mobilizer, the world’s first Mobile Performance Platform. Trusted by over 150,000 global users, Mobilizer helps companies increase revenue and engagement by enabling them to see exactly what their mobile users see, quickly identify display issues, monitor metrics by device, and optimize the mobile customer experience. Visit mobile1st.com for access.

MobilityeCommerce.................... 2016 Order Management Systems; CSE, Shopping Channel Management, Price Tracking and Optimization

Switch on over a Billion Potential customers worldwide and discover exponential growth.

Mobilitye-commerce automates B2B and B2C Omni channel Sales and Marketing with Precision Product Placement Promotion Pricing and Purchasing by leveraging the power of Machine learning and Integrations into the e-commerceecosystem. Manage your business in-store and Mobile web using the easy to use business analytical engine.

Money Mailer................................... 1966 Marketing/Advertising and Publication/Media

Money Mailer produces a monthly, national direct mail vehicle that has a hyper-local presence. We reach up to 17 million households in 50 DMAs across the country. We mail to an upscale consumer in suburban geographies who mostly own their homes, have significant purchasing power and are credit worthy. Money Mailer drives new consumers to our clients’ call centers and websites. Stop by our booth!

Move Method................................... 1820 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Logistics

Move Method solutions are uniquely positioned to help shippers maximize value on e-commerce and fulfillment operations. From small start-ups to large warehouses, Move Method consultants support organizations, streamlining logistics operations to match their customer service and cost savings

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initiatives. With hundreds of customer integrations, Move Method solutions have helped save millions.

SILVER SPONSOR

Mozu........................................................329 E-Commerce Platform; E-Commerce End to End Systems and Shopping Cart

Mozu, the modern cloud commerce platform, gives innovative brands the power to create unified digital shopping experiences. Our open platform frees marketers from IT dependence and our API-first approach empowers developers to seamlessly integrate 3rd party systems. Mozu makes it easy to create custom cross-channel sites that improve site conversion, drive sales and accelerate time-to-market.

Mpire Solutions...............................1870 Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance; Web Design and Graphics Services

Mpire Solutions has been providing clients with custom creative solutions for their unique web development, mobile and ux/ui needs since 2008. Mpire Solutions currently operates out of its headquarters in the tech hub of Boston, Massachusetts. Visit us at MpireSolutions.com to set up a consultation.

MUCHECO............................................ 681 E-Commerce End to End Systems and Shopping Cart; E-Commerce Platform

MUCHECO© - a creation of Suyog Computech is the brain child of Manoranjan Mohapatra founded during August 1998 with a team of 200+ brightest minds, passionate about selling online with a mission to develop innovative solutions, automate the complexity in online selling process that can help every clients to sell in the global marketplace with speed, accuracy and increasing revenue.

Multichannel Merchant............... 1209 Marketing/Advertising and Publication/Media

multiple channels including e-commerce, mobile, in-store and catalog. Our magazines, original research, analysis of trends and best practices, video and social channels help companies sell and deliver products wherever and whenever the customer wants them.

N Nagarro..................................................553 Other

We help our clients sell more and engage better with their customers by building solutions which deliver enhanced customer experiences. With over 50+ digital commerce implementations, including 25+ Hybris ones, we have rich experience in delivering innovative and award-winning omnichannel solutions to e-commerce pure play, consumer goods, retail, wholesale, fashion brands, and manufacturing.

Napkyn Inc.........................................1770 UX, Conversion Analysis and Analytics, Site Search

Napkyn is a multi-million dollar analytics consulting agency widely regarded for its flagship value-as-a-service Analyst Program, which gives senior executives the experience and support of a full analytics department for a fixed monthly fee. A leader in enterprise analytics in North America, Napkyn is Canada’s first Google Analytics Premium Reseller, and a Tealium IQ Certified Partner.

Narvar.....................................................639 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; UX, Conversion Analysis and Analytics, Site Search

Narvar believes good customer experience shouldn’t end once a purchase is made. By leveraging Narvar’s SaaS-based products including tracking, shipping, analytics and returns, retailers are creating seamless customer experiences. Narvar is used by over 200 of the world’s most admired retailers including including Anthropologie, Bonobos, Nordstrom, One Kings Lane and Sephora.

National Fulfillment Services.... 448 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Customer Service

Multichannel Merchant reaches decision makers responsible for e-commerce, management, marketing and operations at companies that sell merchandise via Data current as of April 8, 2016

NFS is a veteran fulfillment provider that offers costeffective, customizable

Visit us at irce.com

EXHIBITOR LISTING

solutions for distribution, warehousing, order management and customer care for both B2B and B2C transactions. Other services include return logistics, daily reporting, refurbishing, kitting, quality control, order taking and brand-centric packaging/ supplies. We invite you to discover how we can help your business grow!

Natural Solutions............................. 1011 Order Management Systems

Natural Order is a secure Order Processing system for the multi-channel merchant.

Whether your order is from a shopping cart, a mail-order catalog, a call-center, or a storefront, our applications streamline all of these channels. Our full-featured ERP software includes order management, order processing, inventory management, fulfillment, financial accounting, and much more!

Navigo Consulting Group, Inc..........................................1343 Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

Since 1995, Navigo has helped customers optimize their logistic spend- including operational efficiencies, reducing shipping and supply chain costs by over 25%. Navigo specializes in logistics management, strategic sourcing, benchmarking, distribution analysis, and carrier negotiations. Navigo offers a free assessment of rates and expenditures.

nChannel.............................................. 482 Order Management Systems

nChannel provides a cloud-based multichannel management platform that gives sellers the tools to manage multichannel operations with ease and flexibility. nChannel connects existing e-commerce, POS, and financial systems while orchestrating sales processes such as product information management, order management, and inventory synchronization - all through a highly agile and intuitive workspace.

NCR Corporation........................... 2018

NebuCore..............................................581 E-Commerce Platform; Order Management Systems

The NebuCore platform is an ERP business solution integrated directly with your website and tailored to your specific needs as an e-commerce business. We not only enhance your web presence, but streamline your entire business operations into one unified system. Offering a user-friendly dashboard to manage Sales, e-commerce, Inventory, Purchasing, Receiving, Shipping, Accounting, and more.

SILVER SPONSOR

Newegg.com.....................................1235 E-Commerce Platform

Founded in 2001, Newegg is the second largest pure play e-tailer in the United States offering an expanded array of consumer products. Utilizing Newegg’s award-winning shopping e-commerce platform, retailers of all sizes can easily integrate, manage, and sell merchandise to more than tens of millions of loyal customers.

NetElixir, Inc.................................... 1008 Search Engine Marketing

NetElixir delivers proven search marketing strategies which uncover actionable insights and technology that e-commerce companies can use to grow their business online. Our expertise and proprietary technology work beyond just numbers and clicks to help you understand not only how to reach your customers, but who your customers really are, and what drives them to click in the first place.

DIAMOND SPONSOR

NetSuite, Inc....................................... 601 E-Commerce Platform; Order Management Systems

NetSuite is a leading end-to-end commerce solution provider, helping retailers, distributors and manufacturers manage their business with a single, unified cloud-based commerce platform. As the only cloud system to unify e-commerce and in-store with your core operational business systems — inventory and order management, CRM and financials — NetSuite enables businesses to deliver more relevant and personalized customer experiences while streamlining operations, better managing suppliers and stock, speeding fulfillment and improving customer service.

Logistics; Warehousing Systems and Services

With decades of experience in the retail marketplace, NCR is ideally positioned to become your preferred supplier for all your labeling solutions. Our innovative labeling solutions, address retailer needs at each step of the distribution process from warehouse receiving, routing, rework and cross docking to inventory management.

June 7-10, 2016 • Chicago • McCormick Place West

GOLD SPONSOR

Newgistics............................................ 421 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; E-Commerce Platform

Brand experience from device to doorstep. Since 1999, Newgistics has been transforming the customer journey. We create cutting-edge digital commerce, fulfillment, shipping, and returns solutions that build meaningful connections with consumers and drive business growth for our client brands. When you’re ready to enrich and evolve your brand experience, get to know Newgistics. Unparalleled retail expertise, innovative practices, flexible technology platforms, and actionable data help our clients analyze, adapt, and outpace the competition.

Nexcess............................................... 1308 Web Hosting and Site Performance

Nexcess is a Southfield, Michigan-based managed Magento hosting company founded in 2000, with data centers distributed throughout the United States, Europe, and Australia. Nexcess offers a variety of Magento hosting services ranging from entry-level packages to custom clustered/complex hosting configurations, with an emphasis on achieving maximum performance for high-profile stores.

Next Caller........................................ 1860 Email, Affiliate, Online Media Marketing; Mobile

Marketers who collect email addresses, phone numbers, or name/address from individuals from web forms or SMS marketing campaigns are always looking to capture more data on who is ‘opting in.’

Next Caller offers the largest database in

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North America that can link any of these three unique identifiers to up to 25 data points of information on the consumer.

SILVER SPONSOR

Nextopia Software Corporation................. 123, 908, 1620 UX, Conversion Analysis and Analytics, Site Search

Nextopia was named a 2016 Leading Vendor for e-commerce Site Search and Navigation solutions by Internet Retailer.

Our SaaS-based technology helps more than 1,600 retailers acquire new customers, increase average order value and boost mobile sales by turning browsers into buyers. Nextopia is easy to integrate, cost-effective, and flexible while providing the powerful products and services you need.

NextPerf................................................352 Marketing/Advertising and Publication/Media

Nextperf is an A.I. Marketing Platform.

Nextperf offers a personalized retargeting service, purely based on reaching the client’s target CPA. The service is a combination of Nextperf’s buying power (Direct and Programmatic) and user segmentation and conversion prediction algorithms. This allows accurate targeting of users which will actually convert on our clients’ websites.

nextQuery.com.................................1571

CSE, Shopping Channel Management, Price Tracking and Optimization; UX, Conversion Analysis and Analytics, Site Search Still offering a category-based “dumpster diving” e-Commerce experience to your customers? nextQuery is a hosted compatibility engine for your site’s back-end. It presents expertly defined, highly relevant, product recommendations based on your own products and rules.

Start showing “what works” instead of “what other customers bought” and watch your profits go UP!

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NiftyImages.com.............................940 Email, Affiliate, Online Media Marketing; Marketing/Advertising and Publication/Media

NiftyImages helps marketers get higher click through rates with our image tools.

Easily create a countdown timer to create urgency or personalize your images using your subscriber data in the image. Works with any ESP, white label options and is guaranteed to increase your click through rates over your normal hero image.

Nosto Solutions...................................121 Gift Cards and Loyalty/Coupon/ Incentive Programs, Merchandising and Personalization

Nosto is the fastest-growing personalization solution in the world, enabling any online retailer to deliver their customers personalized shopping experiences wherever they are. Nosto’s ease of use and speed of implementation empowers retailers to start growing their businesses right away, increasing conversion, average order value and customer retention. Trusted by 15,000 retailers globally.

NPI..........................................................1663 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

NPI has been designing leadingedge mail sorters for over 30 years, with over 1,000 machines that have been installed worldwide.

Headquartered in Fort Worth, Texas, NPI sets the standard for affordable, high quality, low maintenance machines, while meeting the highest expectations in automated mail and parcel sorting with the industry’s most advanced design.

Numina Group..................................1928 Warehousing Systems and Services

Numina Group designs and implements lean, automated voice directed order fulfillment automation for omni-channel distribution. We have 30 years of software development experience in top tier Warehouse Control and Execution Systems (WCS), material handling technology, conveyor systems, sorters and ASRS - critical skills for order fulfillment distribution design and system integration requirements.

O ObjectWave....................................... 843 E-Commerce End to End Systems and Shopping Cart; Web Design and Graphics Services

ObjectWave is a full-service digital commerce solution provider focused on our customer’s customer. We have been changing the face of e-commerce since 1990, focusing on everything from digital strategy, branding and front-end design, to building enterprise e-commerce solutions and maintaining them over time.

OHL.........................................................1817 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Logistics

OHL is one of the largest 3PLs in the world, providing global supply chain management solutions including transportation, warehousing, customs brokerage, freight forwarding, and import and export services. OHL operates more than 120 value added fulfillment centers in North America. OHL was recently acquired by GEODIS, a subsidiary of SNCF Logistics and a global European logistics provider.

Olapic.................................................... 220 Site Content and Online Catalogs, Rich Media and Video Solutions; Marketing/Advertising and Publication/Media

Olapic unlocks the power of consumer content to create engaging and authentic brand experiences. By collecting photos and videos from social media sites including Instagram, Twitter, Vine and Tumblr, Olapic’s visual marketing platform can curate, display, and accurately predict and measure the effectiveness and success of consumer generated visual content.

OnBrand24.........................................1134 Customer Service

A premier provider of domestic call center services, OnBrand24, offers comprehensive inbound and outbound programs across a full range of B2B and B2C markets. We specialize in customer service, order processing and order taking, lead generation, appointment setting and market research/list scrubbing.

Data current as of April 8, 2016

Visit us at irce.com

EXHIBITOR LISTING

OnRamp............................................. 2108 Other; Data Mining/Warehousing/ Services

OnRamp’s enterprise-class data center’s provide hybrid solutions built on clouddelivered computing capacity, managed hosting and colocation services in 3 U.S. locations. As an SSAE 16 / AICPA SOC 2 certified, PCI DSS certified, and HIPAA compliant company we serve all verticals, with a focus on customers with high security requirements.

OnTrac...................................................1515 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

OnTrac is the premier regional package delivery company servicing 60 million consumers in the 8 Western States. With guaranteed next-day delivery at Ground rates and fewer accessorial fees, OnTrac can boost your bottom line and increase your productivity. Plus, as a SmartWay partner, OnTrac promises to do its part to save the environment by getting your shipments there with cleaner air.

OPEX Corporation......................... 1901 Warehousing Systems and Services

Perfect Pick is a truly unique robotic goods-to-person order picking technology. By eliminating complex frontend conveyors, lifts and other transfer equipment typically associated with more traditional warehouse automation, and by streamlining the order picking process, Perfect Pick makes goods-to-person automation feasible for businesses that previously thought it was out of reach.

OpinionLab....................................... 2130 Customer Service; UX, Conversion Analysis and Analytics, Site Search

OpinionLab is a high-growth SaaS provider of continuous Voice of Customer listening solutions that drive smarter, real-time business action to deliver a high quality and consistent customer experience. The world’s largest brands use OpinionLab to optimize customer experience and drive engagement across channels.

Opportunity Nevada.....................1671 Other; Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

Nevada - Leading Edge of Business Opportunity A place to grow. A place to thrive. Nevada is a state filled with opportunity, industry, technology and superior quality of life. At the heart of the 11 Western states, the Silver State has easy access to California’s vital markets, a superior telecommunications structure and a liberal tax structure. Top rated business friendly state in the nation.

Optilead..............................................1943

CSE, Shopping Channel Management, Price Tracking and Optimization; Email, Affiliate, Online Media Marketing Optilead’s market leading Mutli-Channel Cart Recovery solution enables you to recover carts, baskets or checkouts abandoned by online visitors. This unique solution allows you to engage with them immediately via a solution consisting of phone, email and SMS and increase online conversion rates by an average of 21.3%.

Visit the Optilead booth to see how your e-commerce store can increase sales.

Optimizely........................................2035

CSE, Shopping Channel Management, Price Tracking and Optimization; UX, Conversion Analysis and Analytics, Site Search Optimizely is the world’s leading Experience Optimization Platform, providing A/B testing and Personalization for websites and mobile apps. The Platform’s ease of use and speed of deployment empower organizations to conceive of and run experiments that help them make better data-inspired decisions.

Optimove..........................................2006 Data Mining/Warehousing/ Services; Marketing/Advertising and Publication/Media

Optimove is the leading Customer Marketing Cloud, helping brands drive their entire customer marketing operation.

Optimove’s unique technologies enable marketers to maximize customer engagement, brand loyalty and lifetime value. Optimove is used by over 180 brands of all sizes, including Adore Me, Lucky Vitamin, 1800 Flowers, Nelly, La Perla and many more. For more information visit optimove.com

June 7-10, 2016 • Chicago • McCormick Place West

Oracle....................................................1417 With more than 420,000 customers— including 100 of the Fortune 100—and with deployments across a wide variety of industries in more than 145 countries, Oracle offers a comprehensive and fully integrated stack of cloud applications, platform services, and engineered systems. For more information about Oracle (NYSE:ORCL), visit oracle.com.

Order Fulfillment Company.....1868 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Logistics

Fast, accurate, cost-effective, fully-integrated e-commerce fulfillment. Focus on growing your business. Integrate your cart to our fulfillment platform. Reliable service will bring excellent seller ratings! Realtime supply-chain transparency. API/EDI Integration, rate-shopping, carrier discounts, paperless warehouse, 2 day ground shipping to 99% southeast population, 3 day to 76% of U.S.

Orderhive............................................ 584 Order Management Systems; E-Commerce End to End Systems and Shopping Cart

Orderhive is a multichannel smart inventory control and simple shipping software. Orderhive automatically manages stock on channels such as Amazon, eBay, Shopify, Etsy, Vend, QuickBooks, etc. Orderhive allows sellers to manage sales, wholesale orders, dropshipping, purchases, tracking, and customer service. Orderhive also offers “Orderhive Plus”, an enterprise solution for large retailers.

Oro........................................................ 2010 E-Commerce Platform; Order Management Systems

Oro is a leading global provider of opensource business platforms focusing on CRM and B2B e-Commerce. OroCRM provides multi-channel businesses the inherent flexibility they need to tailor the product to their specific business requirements. OroCommerce is the only true B2B e-Commerce software platform.

The platform’s wealth of capabilities delivers a truly B2B world.

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Ortery Technologies.......................1121 Site Content and Online Catalogs, Rich Media and Video Solutions;.

Marketing/Advertising and Publication/Media

Ortery manufactures computercontrolled photography automation solutions for taking professional still, 360-degree and 3D product shots for e-commerce. Ortery photography studios, turntables and 3D solutions come in all sizes and make product photography fast, easy and profitable.

Use Ortery products for photography workflow automation and better still shots or for creating 360, hemispherical or full spherical product views.

OSM Worldwide............................... 760 Logistics; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

OSM Worldwide is a leading provider of domestic and international package shipping services.

Only OSM Worldwide features the exclusive award winning OSM Premium Network - which offers dependable nationwide package shipping in a 1-5 days. By partnering with OSM Worldwide, e-commerce businesses are able to ship parcels as quickly as possible at very economical rates.

P

Paypal......................................................135 Online Payments and Site Security

Packsize.............................................. 1614 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Logistics

Packsize On Demand Packaging gives you the ability to create a right-sized box as needed for every product shipped.

These optimized box configurations reduce corrugated inventory requirements and void fill within the shipped order, increasing handling and transportation efficiencies while minimizing wasted space.

Visit us to learn why the world’s most recognized companies now use Packsize.

Page One Power...............................776 Search Engine Marketing

Page One Power is a custom link building company based out of Boise, Idaho. Our link building firm specializes in white-hat, person to person, manual link building services for both traffic and rankings. We work with world-class brands to momand-pop shops all across the globe. We pursue only relevant, natural, white-hat links. Talk to us today about achieving your organic search solutions.

Parcel Insurance Plan..................... 316

E-Commerce Platform

Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

OSSCube is a global solutions provider based in Austin, Texas, with offices in the UK and India. OSSCube delivers missioncritical integrated business solutions using open source technologies. OSSCube’s broad range of services includes: consulting, elastic virtual development resources, custom application development, product support, and open source training.

Parcel Insurance Plan insures against lost and damaged packages. Insurance is available for UPS, FedEx, DHL, USPS, local courier services, and other small parcel or freight carriers. Thousands of companies in hundreds of industries throughout the country ship packages insured by PIP. Our brokers have over 75 years of combined experience at PIP and will provide a noobligation proposal.

ownerIQ.............................................. 2150

Payoneer............................................ 2061

ownerIQ digitally connects retailers and brands through the power of second-party data. ownerIQ changes the way retailers, brands and e-commerce websites run their digital advertising campaigns, reaching consumers both online and in-store.

The company aggregates over 1 Billion online shopping behaviors of more than 200 million U.S. consumers each month. ownerIQ.com.

Payoneer empowers global commerce by connecting businesses, professionals, countries and currencies with its innovative cross-border payments platform. Thousands of leading corporations rely on Payoneer’s platform, to pay their sellers, freelancers, affiliates and other beneficiaries, in over 200 countries in more than 150 currencies.

OSSCube.............................................1953

Marketing/Advertising and Publication/Media

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Online Payments and Site Security; Other

With more than 179 million active customer accounts, PayPal has created an open and secure payments ecosystem that people and businesses choose to securely transact with each other online, in stores and on mobile devices. For more information please visit PayPal.com.

PCA Predict.......................................1736 UX, Conversion Analysis and Analytics, Site Search; Data Mining/Warehousing/Services

Long checkout forms are a common gripe, and often one of the main reasons for cart abandonment. Our checkout optimization tools, remove friction on web forms, making it quicker and easier for customers to auto-complete addresses while capturing verified email, cell phone numbers AND delivery addresses in real-time.

Pepperjam...........................................1128 Email, Affiliate, Online Media Marketing; Marketing/Advertising and Publication/Media

We are performance marketers who give our clients the resources and confidence needed to promote their brand and grow their business. With products and services supported by decades of commerce experience, and the largest affiliate network in the world, we connect data and analytics across all channels and devices—matching consumers with brands they love and marketers with results they need.

Perficient..............................................736 Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance; UX, Conversion Analysis and Analytics, Site Search

Perficient is the leading digital transformation consulting firm serving Global 2000®and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient delivers vision, execution and value with outstanding digital experience, business optimization and industry solutions.

Data current as of April 8, 2016

Visit us at irce.com

EXHIBITOR LISTING

Perfion, Inc........................................ 1777 Site Content and Online Catalogs, Rich Media and Video Solutions

To compete in a multi-channel business environment, businesses must value product data as a strategic asset.

Speed-to-market, data integrity, and leveraging core technology infrastructure is paramount to online success. Perfion’s Product Information Management (PIM) system enables these key business drivers with a simple-to-use and centralized approach for all your product information needs.

Performance Team..........................237 Logistics; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Performance team is an industryleading third party logistics company with nearly 30 years of experience in Warehousing, Distribution, Consolidation and Transportation. PT has 12 domestic hubs strategically located near major ports, interstate highways and intermodal rail lines to effectively serve the e-commerce, omni-channel, retail, and manufacturing industries.

GOLD SPONSOR

PFSweb................................................1203 E-Commerce End to End Systems and Shopping Cart; Web Design and Graphics Services

PFSweb is a leading Global Commerce Service Provider that enables brands and specialty retailers to achieve their commerce goals. We combine strategic commerce consulting, digital agency services, commerce technology services, and omni-channel operations to deliver unique and branded customer experiences to create Commerce Without Compromise. Whether engaging with PFSweb for a one-time project or for a long term engagement, we focus on building customized shopping experiences.

PicLogix...............................................1771

Center, Accounting software; any software running your business. Hosted or On-site, batch picking, pick and pass, put to order, whatever workflow your business needs, PicLogix is quickly configured. Greatly improved efficiency and accuracy, price scaled to your business. ROI on day 1.

GOLD SPONSOR

Pitney Bowes.......................................817 E-Commerce End to End Systems and Shopping Cart; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Pitney Bowes is a global technology company offering innovative products and solutions that enable commerce in the areas of customer information management, location intelligence, customer engagement, shipping and mailing, and global e-commerce. More than 1.5 million clients in approximately 100 countries around the world rely on products, solutions and services from Pitney Bowes.

Planet Payment..................................513 E-Commerce Platform; Global Solutions and Language Translation Services

Planet Payment is a leading provider of multi-currency processing services. Our multi-currency e-commerce solutions provide merchants with payment options to increase online sales in overseas markets. Our core gateway services include multi-currency pricing, incountry domestic processing, UnionPay card acceptance, local and alternative payment acceptance, as well as fraud and security solutions.

PM Digital............................................. 913 Search Engine Marketing; Mobile

PM Digital is a full-service integrated marketing agency specializing in innovative solutions across paid search (SEM), SEO, display, social, content, email, direct mail, print and insert, and creative brand and web development. With a client list of leading global retail brands, PM Digital has continued to grow our reputation as the industry’s most critical thinkers and leaders. pmdigital.com

Warehousing Systems and Services; Supply Chain, Surplus Liquidation, Warehousing, Wholesale Distributors Pick Orders? Talk to PicLogix. PicLogix integrates Order Execution with your e-commerce, Shipping, WMS, CMS, Call

June 7-10, 2016 • Chicago • McCormick Place West

Port Logistics Group....................2168 Logistics; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Are you Retail Ready? We are. Port Logistics Group is the nation’s leading provider of gateway logistics services, including value-added warehousing and omni-channel distribution, transloading and crossdocking, e-commerce fulfillment, and national transportation. All major U.S. ports. 5.5M square feet of warehouse space.

PowerReviews....................................328 Other

PowerReviews works with more than 1,000 global brands and retailers to collect and display ratings and reviews on 5,000 websites. Ratings and reviews are an essential resource for consumers as they search and shop online and in-store: they drive relevant traffic, increase sales, and create actionable insights to improve products and services.

PrestaShop..........................................559 E-Commerce Platform

PrestaShop provides more than 250,000 online store owners with the most powerful, dynamic and international e-commerce software enriched with hundreds of innovative tools to build and manage a successful online store at no cost.

PrestaShop is simple, efficient and intuitive with unmatched power that enables users to thrive in a competitive market regardless of size, industry or revenue.

Pricefalls.com Marketplace...... 1654 E-Commerce Platform

Established in 2008, Pricefalls.com is a rapidly growing online retail marketplace with 1000+ retailers selling millions of products. Pricefalls is the only major marketplace that allows Internet retailers the ability to acquire and use customer data for direct marketing purposes, providing long term value from sales generated on Pricefalls.com. Learn more at pricefalls.com/sell

PriceManager.................................. 1434

CSE, Shopping Channel Management, Price Tracking and Optimization; Data Mining/Warehousing/Services PriceManager is the leading online data intelligence provider, helping over 200 clients in 46 countries stay one step ahead of the ever-changing retail market.

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We gather online pricing and other data to help retailers formulate and maintain an effective pricing strategy that maximizes profit margins and increases sales, as well as aid branded manufacturers in monitoring and enforcing MAP policies.

PriceWaiter, LLC...............................229

CSE, Shopping Channel Management, Price Tracking and Optimization; Gift Cards and Loyalty/Coupon/Incentive Programs, Merchandising and Personalization PriceWaiter makes buying and selling better. Beginning with a platform that makes price negotiation fast, simple and private, PriceWaiter offers a seamless SaaS suite of sales tools that significantly boosts customer engagement, conversion, and AOV. With hundreds of retail partners, hundreds of thousands of users, and hundreds of millions in offers, PriceWaiter helps sellers sell more, and buyers buy more.

Promotion Fulfillment Center....658 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Logistics

Promotion Fulfillment Center is a global leader in turnkey integrated e-commerce and omni-channel order fulfillment.

Our approach provides flexible, unique solutions that reduce your operational costs by 40%, improves execution, delivers transparency, and enhances the brand experience. PFC Fulfillment prides itself on fulfilling your brand experience.

To learn more, visit pfcfulfills.com

ProShip, Inc.......................................1657 Logistics; Supply Chain, Surplus Liquidation, Warehousing, Wholesale Distributors

ProShip, Inc., a Neopost company, is a global provider of enterprise-wide, multicarrier shipping and manifesting software solutions. Installed at customer sites around the world, the ProShip®Product Suite has the fastest, most carriercompliant services in the industry. ProShip is expanding its shipping capabilities with the launch of the CVP-500 automated packaging solution.

PulsarFour..........................................1866 E-Commerce End to End Systems and Shopping Cart; E-Commerce Platform

A Digital Commerce Agency, we provide the unique blend of digital strategy, web design, e-commerce

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platforms customization, mobile development, systems integration and support services for B2B and B2C online retailers in North America and Europe. We focus on Magento 2, Demandware, hybris, OROcrm and other enterprise-level platforms.

PulseTV..................................................375 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Email, Affiliate, Online Media Marketing Est. 1996, many of us have worked together at this company for over 15 years. Our goal: provide a simple shopping experience with an expansive and dynamic assortment of products at a good value. We work hard to maintain efficiency and we assure consistent, honest, and dependable service. PulseTV headquarters is located in the Chicago suburb Tinley Park, IL.

PunchOut2Go.................................... 942 Global Solutions and Language Translation Services; E-Commerce End to End Systems and Shopping Cart

PunchOut2Go is an eProcurement integrations company providing cloud-based adaptable technology to integrate Procurement PunchOut functionality into Suppliers’ existing e-commerce applications plus plug-n-play solutions for popular e-commerce platforms and 3rd Party e-commerce provider integrated solutions. PunchOut2Go connects with over 60 eProcurement platforms including Ariba, SAP, Oracle and Coupa.

Q

QubeVu............................................... 1980 Other

QubeVu®dimensioning solutions offer the world’s fastest dimensioning and true anyshape capability - as well as incredible value. If you’re a shipper, this is the year to integrate volume management into your workflow. You’ve got to see the classleading tech from the fastest-growing dimensioning company.

Qubit.....................................................1959 UX, Conversion Analysis and Analytics, Site Search

Qubit offers a blank canvas for businesses to deliver their big ideas. Our digital experience hub brings together analytics, segmentation, A/B testing, and web personalization into an integrated workflow, so that intelligent customer experiences can be delivered across every brand touchpoint. We’re trusted by the biggest brands in e-commerce including TOPSHOP, John Lewis, Emirates, and Staples.

R Rackspace.......................................... 1801 E-Commerce Platform; Web Hosting and Site Performance

Rackspace (NYSE: RAX), the #1 managed cloud company, helps businesses tap the power of cloud computing without the challenge and expense of managing complex IT infrastructure and application platforms on their own. Rackspace engineers deliver specialized expertise through a results-obsessed service known as Fanatical Support®. Learn more at rackspace.com.

Quantcast Corporation...............2133

Radial..................................................... 429

Quantcast processes real-time data at the intersection of commerce and culture, providing useful, actionable insights for brands and publishers. With Quantcast Advertise, adaptive modeling and intelligent machines are utilized to help thousands of marketers around the world find and interact with customers anywhere they connect to the digital world.

Radial is the leader in omnichannel commerce technology and operations, enabling brands and retailers to profitably exceed retail customer expectations. Radial’s technical, powerful omnichannel solutions connect supply and demand through efficient fulfillment and transportation

Marketing/Advertising and Publication/Media; Email, Affiliate, Online Media Marketing

E-Commerce Platform; E-Commerce End to End Systems and Shopping Cart

Data current as of April 8, 2016

Visit us at irce.com

EXHIBITOR LISTING

options, intelligent fraud, payments, and tax systems and personalized customer care services.

SILVER SPONSOR

Rakuten.................................................1113 E-Commerce Platform; Email, Affiliate, Online Media Marketing

Rakuten is one of the world’s leading Internet service companies, providing a variety of consumer- and business-focused services including e-commerce, online marketing, cash back shopping, and consumer insights. Visit us at our booth to meet with Rakuten companies: Ebates, Rakuten. com, Rakuten Marketing, Rakuten Super Logistics, and Slice.

Rand Marketing................................ 366 Search Engine Marketing; Web Design and Graphics Services

Rand Marketing is a e-commerce website design, development, and marketing firm, specializing in Magento and Wordpress development, SEO, Google Adwords, social media and online content marketing. Rand was named to the Google Partners AllStars and is A+ Rated with the BBB.

RankSense...........................................385 Search Engine Marketing; Web Hosting and Site Performance

RankSense is breakthrough robotic software that makes manual SEO obsolete.

Ranksense automatically discovers, targets and fixes technical SEO errors on your website - so you can delight in more traffic and get faster sales results.

Ranpak Corp.................................... 1666 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Ranpak is the world leader in in-thebox paper packaging solutions. We help companies to reach maximum efficiency in packaging, while minimizing material cost and usage. Our paper solutions are the only packaging option that is 100% recyclable, renewable and biodegradable. All of our systems can be seamlessly integrated into any packaging environment.

Razorfish.............................................. 548

Remarkety.............................................551

Motivated and inspired by what’s next, Razorfish helps its clients navigate the unknown, drive change and transform business. The agency’s world class capabilities in strategic consulting, experience design, brand building, technology platforms, data services, retail/ commerce and media services enable transformational work for clients globally.

Remarkety is an e-commerce email marketing platform for designing, sending and tracking automated email campaigns and newsletters. Popular campaigns include abandoned cart recovery, automated email follow-ups, inactive customer winbacks, product recommendations and personalized coupons. Remarkety integrates with all major e-commerce platforms and serves thousands of businesses in over 70 countries.

Marketing/Advertising and Publication/Media; E-Commerce Platform

ReachDynamics.............................. 1969 Email, Affiliate, Online Media Marketing; Marketing/Advertising and Publication/Media

ReachDynamics offers online retailers a simple, risk free, CPA based inbox retargeting solution that identifies unknown consumers who have bounced from merchants sites without converting and immediately inboxes them a follow up email promo encouraging them to return and convert. In short, we recycle lost site traffic and convert it into new revenue.

Reflektion........................................... 1641 Gift Cards and Loyalty/Coupon/ Incentive Programs, Merchandising and Personalization

Reflektion’s Individualized Commerce Solutions enable retailers to capture and respond to each individual shopper’s intent in real time, which increases conversions and revenue by over 20% for clients including Disney, Uniqlo, and Godiva. Reflektion won Shop.org’s Digital Commerce Startup of the Year award and is backed by Battery Ventures, Hasso Plattner Ventures, and Intel Capital.

Refund Retriever, LLC...................1721 Logistics; Supply Chain, Surplus Liquidation, Warehousing, Wholesale Distributors UPS and FedEx guarantee packages arrive by a certain time or they are free.

Refund Retriever audits your invoices for late packages and billing mistakes. Gain access to logistics reports and shipping analytics to save you time and money. If its late its free!

RefundsManager.com................. 1909

CSE, Shopping Channel Management, Price Tracking and Optimization; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns Get reimbursed for all Amazon FBA mistakes and losses. We do all the work for you.

June 7-10, 2016 • Chicago • McCormick Place West

Email, Affiliate, Online Media Marketing; Marketing/Advertising and Publication/Media

Restaurant.com................................2118 Gift Cards and Loyalty/Coupon/ Incentive Programs, Merchandising and Personalization

Restaurant.com delivers savings at more than 23,000 restaurants across the nation.

The irresistible appeal of Restaurant.com Cards—everyone loves to eat!—became a natural opportunity to use the cards as business incentives. Today, more than 6,000 businesses use Restaurant.com cards to acquire new customers, reward behavior and increase loyalty.

GOLD SPONSOR

RetailMeNot, Inc............................ 1649 Marketing/Advertising and Publication/Media; Mobile

RetailMeNot is a leading digital savings destination connecting consumers with retailers, restaurants and brands, both online and in-store. The company enables consumers across the globe to find hundreds of thousands of digital offers to save money while they shop or dine out.

Retention Science........................... 780 Marketing/Advertising and Publication/Media; Other

Retention Science is the industry’s first Artificial Intelligence technology that helps marketers build one-to-one customer relationships, at scale. Our self-learning technology uses over 80 predictive models to make smart marketing decisions that adapt to every business’ unique needs. Retention

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Science’s A.I. powers marketing communications for some of the world’s leading brands.

Return Path, Inc............................2060 Other

Return Path is a global data solutions provider. We help companies build more secure, meaningful, and profitable relationships with consumers. Our analytics make email more effective for senders, subscribers, and mailbox providers. Brands rely on Return Path Email Optimization to increase campaign performance and ROI by reaching the right inbox with the right message at the right time.

Returnly.com.......................................362 E-Commerce End to End Systems and Shopping Cart; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Returnly is a SaaS platform that enables the best online product returns experience and turns product returns into repurchases.

Rio SEO............................................... 1014 Search Engine Marketing

Rio SEO is the leader in connecting consumers looking to buy products and services to global brands and retailers with enterprise-level search marketing solutions at the exact moment of need. Rio’s OpenLocal search technology helps drive online, mobile and foot traffic by deploying accurate and relevant content at scale and converting searches to sales.

Rivio Reviews......................................163 Customer Service; Social

Rivio is a complex review platform that not only makes review generation easy on-site, but offers millions of authentic customer reviews for products webshops sell and is able to display them alongside with those collected locally. With the help of its AI technology, the cutting edge Rivio FusionFilter, Rivio connects millions of reviews with products while mapping user interests in real-time.

RJMetrics Inc....................................1822 Data Mining/Warehousing/Services

RJMetrics provides data infrastructure and analytics for the modern business.

Companies getting value out of their data with RJMetrics include Bevel, Chubbies, Choxi, and MeUndies.

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Robofirm................................................155 E-Commerce End to End Systems and Shopping Cart

Robofirm is the digital agency innovating content, commerce, and user-centered experiences. By treating clients as partners and maintaining an environment where our team is an extension of theirs, we are able to build cutting-edge solutions that pivot quickly with business decisions. For more information, visit robofirm.com or call 917-410-2760.

ROC Commerce............................. 1609 E-Commerce Platform; E-Commerce End to End Systems and Shopping Cart

ROC Commerce is an omni-channel e-commerce platform that delivers powerful and highly intuitive solutions that are user friendly for customers and businesses—with more flexibility and less need for IT. ROC is enterprise-grade with powerful Product Information Management tools, including Order Management and Reporting and Analytics. ROC can be easily implemented to meet any e-commerce needs.

Rocket Code...................................... 480

CONFERENCE SPONSOR

ROI Revolution, Inc..........................717 Search Engine Marketing; CSE, Shopping Channel Management, Price Tracking and Optimization

ROI Revolution is an e-commerce-focused digital marketing agency providing expert full-service management of paid search, online shopping, social media advertising, and search engine optimization. ROI’s unique approach puts their proprietary software suite in the hands of dedicated account teams whose singular focus is delivering remarkable results for their clients. Founded in 2002, ROI manages over $150 million in yearly online advertising spend for 265+ clients in seven countries. Most campaigns can gain at least 20% efficiency almost immediately with the right tactics in place.

Meet with ROI Revolution at booth #717 for a complimentary campaign review and gift.

Royal Cyber Inc................................ 449 E-Commerce End to End Systems and Shopping Cart; Mobile

Royal Cyber, featured in CIO Review as 50 Most Promising IT Services Providers 2015, provides Solutions and Services to Fortune 500 companies worldwide in areas of Commerce, Portal, DevOps, Enterprise Modernization, Mobility, Big Data, IoT and Digital Technologies

RR Donnelley....................................1549

E-Commerce End to End Systems and Shopping Cart; UX, Conversion Analysis and Analytics, Site Search

Logistics; Marketing/Advertising and Publication/Media

Our work is scientific: empirical thinking, measurable goals, multivariant testing, thorough data analysis. Our work comes to life through world-class user experience design and rock-solid software engineering integrated with a keen understanding of consumer psychology.

We endeavor to work with brands that strive for the exceptional and that aren’t afraid to challenge the status quo.

RR Donnelley International Mail and Parcel helps streamline global distribution while increasing customer satisfaction. Our worldwide network, technology-backed support model and extensive knowledge of international shipping requirements provide a seamless connected experience with delivery reliability and consistency allowing you to reach new markets and expand what’s possible for your business.

S Saddle Creek Logistics Services............................754 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Logistics Saddle Creek provides comprehensive fulfillment solutions to support our customers’ business objectives. Retailers turn to us to improve service to their customers, accommodate business Data current as of April 8, 2016

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EXHIBITOR LISTING

fluctuations, and control supply-chain costs.

They especially value our scalable services, nationwide network, advanced technology and customization capabilities. See us at IRCE Booth #754.

Sailthru....................................................113 Marketing/Advertising and Publication/Media; Email, Affiliate, Online Media Marketing

Sailthru is a customer retention platform that helps modern marketers at leading retail and media companies build long-lasting relationships with their customers. Sailthru-powered 1:1 relationships with consumers drive higher revenue and reduce churn for more the world’s most innovative publishers, including The Economist and the world’s fastest growing e-commerce companies, including Everlane.

Sales and Orders............................. 306

CSE, Shopping Channel Management, Price Tracking and Optimization; Marketing/Advertising and Publication/Media Sales and Orders is the only, EnterpriseLevel software platform for managing and optimizing Google Shopping campaigns for E-Commerce businesses. We support hundreds of E-Commerce businesses worldwide including major brand name retailers, small boutique stores, and the Google Partner agencies that manage some of those accounts.

SalesWarp............................................ 310 Order Management Systems

SALESWARP is a distributed order management system designed for retailers at every stage of growth. As the engine for omni-channel selling and fulfillment, SalesWarp provides global visibility of real-time inventory, orders, and customer purchase history from one centralized system. SalesWarp’s cloud-based software helps retailers optimize operations to drive business growth.

Salsify...................................................1567 Site Content and Online Catalogs, Rich Media and Video Solutions; E-Commerce End to End Systems and Shopping Cart

Salsify’s product content management platform enables brands, retailers, and distributors to

accelerate revenue, grow market share, and increase productivity. We make it easy to onboard, manage, and deliver impactful product content that drives a great consumer experience wherever and whenever they shop. See product content come alive at Booth 1567.

SILVER SPONSOR

SAP Anywhere............................ 441 eCommerce End to End Systems and Shopping Cart; Customer Service The best way to keep your customers is to keep them satisfied — no matter where or when they reach out to you.

SAP Anywhere makes it possible to run marketing, sales, commerce, and inventory from one, affordable, cloudbased application. So you can provide a consistent experience across all channels, devices and marketplaces. Visit us and learn more about how SAP Anywhere makes it possible.

SILVER SPONSOR

SAP Hybris.......................................... 407 E-Commerce End to End Systems and Shopping Cart; Marketing/ Advertising and Publication/Media

SAP Hybris provides omni-channel customer engagement and commerce solutions that allow organizations to build up a contextual understanding of their customers in real-time, deliver a more impactful, relevant customer experience and sell more goods, services and digital content across every touch point, channel and device. For more information visit hybris.com.

SapientNitro........................................872 Global Solutions and Language Translation Services; Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

SapientNitroSM, part of Publicis.Sapient, is a new breed of agency redefining storytelling for an always-on world. We’re changing the way our clients engage today’s connected consumers by uniquely creating integrated, immersive stories across brand communications, digital engagement, and omni-channel commerce.

June 7-10, 2016 • Chicago • McCormick Place West

Sarsis.................................................... 1948 E-Commerce End to End Systems and Shopping Cart; E-Commerce Platform

Sarsis is a small team of expert coders and engineers solely focused on .NET based e-commerce technologies. We developed our in-house, highly reliable, cloud-based e-commerce platform. Our strength are our engineers’ extensive hands-on experience in implementing e-commerce solutions ranging from small businesses to IR500 companies.

Schaefer Systems International Inc..............................1138 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Supply Chain, Surplus Liquidation, Warehousing, Wholesale Distributors

Schaefer Systems is a provider of intralogistic storage and picking solutions from initial data analysis to complete in house manufacturing including plastics and software. Located in Charlotte, NC, Schaefer Systems is part of the SSI SCHAEFER group, a global leader in logistics with locations in over 60 countries.

ScientiaMobile................................ 1880 Mobile; Web Hosting and Site Performance

ScientiaMobile provides the industry’s most accurate and flexible mobile device intelligence solutions. Using WURFL and ImageEngine, we help e-commerce companies optimize their mobile web experience, resize images for mobile devices, deliver device-aware advertising, and collect device analytics.

Sealed Air............................................1821 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; E-Commerce Platform

Sealed Air Corporation creates a world that feels, tastes and works better. In 2014, the Company generated revenue of approximately $7.8 billion by helping our customers achieve their sustainability goals in the face of today’s biggest social and environmental challenges.

Seaman Paper Company............1967 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Seaman Paper Company is the leader in premium gift tissue paper for retail in-store and e-commerce packaging. We offer 71 stock colors and up to 6 color

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custom prints allowing you to enhance your brand image. Let our knowledgable staff extend their packaging solutions, large or small we have you covered. Don’t let your brand get lost in the mail!

Search Technologies....................2031 Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance; UX, Conversion Analysis and Analytics, Site Search

Search Technologies is the leading trusted and independent technology services firm specializing in the design, implementation, and management of search and big data analytics applications. We have delivered results for over 700 customers including industry leaders in e-commerce. Search Technologies can help improve the user experience and your conversion rates by optimizing site search.

Searchmetrics, Inc...........................475 UX, Conversion Analysis and Analytics, Site Search; Web Hosting and Site Performance

Searchmetrics provides the world’s leading search and content optimization platform - the Searchmetrics Suite. We provide our customers with competitive advantage and help them identify new business opportunities by exposing the content consumers are engaging with on industry and competitors’ sites. We are the future of search. Today.

SearchReputation.net.....................761 Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance; Search Engine Marketing

SearchReputation.net is a boutique agency helping Internet Retailers and PR Agencies with search engine reputation management problems. It’s a competitive world out there and sometimes the mudslinging can put your company flat out on it’s back. Who do you want protecting your reputation? The expert team at SearchReputation.net has over 30 years experience in SEO, let’s help your team.

SearchSpring..................................... 1110 UX, Conversion Analysis and Analytics, Site Search

SearchSpring delivers relevant and engaging shopping experiences across site search, autocomplete, navigation, product recommendations, and product finders on devices of all shapes and sizes.

The Relevancy Platform™ is paired with the proprietary Titan Infrastructure to provide the world-class speed, scale, and reliability that you require to run your e-commerce business. Phone: 1-888-6439043

Segment..............................................2013 Data Mining/Warehousing/Services

Segment is the customer data platform that developers and analysts love because of its elegant APIs and extensive partner ecosystem. Segment makes it easier for businesses to build great customer experiences by instantly making all of their user data accessible in hundreds of marketing and analytics applications.

SEKO Logistics................................1767 Logistics; Warehousing Systems and Services SEKO provides complete Supply Chain Solutions, specializing in transportation, logistics, forwarding, warehousing, and customizable IT solutions. With over 120 offices in 40 countries worldwide, SEKO is committed to developing efficiencies and optimizing your supply chain. Our logistics solutions are lean and efficient, with the core aim of keeping your business running at peak performance.

SellerActive..........................................221 E-Commerce Platform; Order Management Systems

SellerActive is an all-in-one inventory management platform for multichannel sellers.

We provide software and support that online retailers like you need to achieve their goals and keep inventory and orders in sync on all their marketplaces. Easy listing tools, fast repricing, and efficient shipping solutions increase profit margins, while our knowledgeable team is there every step of the way.

SellerCloud.........................................200 E-Commerce Platform; Order Management Systems

products are sold. Our platform is integrated with more than 45 sales channels, helping you reach more customers and generate more sales.

Our inventory and order management software provides a powerful set of tools to meet the challenges of multi-channel sales through synchronization, simplification and automation.

SellerEngine Software...................777 E-Commerce Platform; Customer Service

In 2002, SellerEngine introduced the first automated repricing and inventory management tool dedicated to Amazon sellers. Over 10 years later, we still support all types of Amazon sellers with a software product line smart enough to understand how you want to run your business and powerful enough to run 24/7, on 7 global Amazon Marketplaces. Our Services team ensures you have all your bases covered.

SellerLabs......................................... 2043 Marketing/Advertising and Publication/Media; Search Engine Marketing

Seller Labs provides software for Amazon sellers. Automate emails to your customers encouraging them to leave product reviews and seller feedback.

Research new products and trends tracking keywords that drive you new sales. Analyze your profitability at a SKU level to determine winners and losers.

Selligent...............................................1751 Email, Affiliate, Online Media Marketing; Marketing/Advertising and Publication/Media

Selligent’s global omnichannel marketing platform powers customer relationships for 700 major brands in retail, travel, publishing, automotive, and financial services.

Leading the industry in data management, campaign orchestration and audience analytics, Selligent enables B2C marketers to deliver integrated, customer-centric experiences across email, display, mobile, and social. selligent.com

SEMrush...............................................1439 Search Engine Marketing

At SellerCloud, we are dedicated to helping online retailers sell wherever

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Data current as of April 8, 2016

SEMrush is the world’s leading provider of competitive

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EXHIBITOR LISTING

intelligence to empower digital marketing campaigns. Plans are both affordable and versatile, with data on organic SEO, paid PPC, keywords research, on-site auditing, valuable links. Praised by search engine marketing professionals worldwide, SEMrush reveals insights to fuel effective online strategies for your company or client.

SendGrid.............................................1585 Email, Affiliate, Online Media Marketing SendGrid is a proven, cloud-based customer communication platform that drives engagement and business growth. A leader in email deliverability, successfully delivering over 22 Billion emails each month for Internet and mobile-based customers like Airbnb, Hubspot, Spotify, Uber and FourSquare as well as more traditional enterprises like Intuit and Costco. For more information visit sendgrid.com

seoClarity.............................................368 Search Engine Marketing; Web Hosting and Site Performance

seoClarity is the industry leading search experience and content optimization SEO platform. seoClarity enables teams to track, monitor, and report on every SEO metric, all in a single platform. With customizable dashboards, deep content insights, and tremendous depth of data, seoClarity is trusted by the largest brands and agencies worldwide to be their only SEO platform solution.

Shanghai WANHONG Printing Co., Ltd.............................2134 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

We are a manufacturer located in Shanghai, China for packaging products, from blank and printed Bubble Mailer, Express Bag, Shopping Bag to register roll. With 15 years of experience to serve Japanese market and other markets, we are qualified in quality control to satisfy strict Japanese customers and serve overseas customers.

ShareASale....................................... 1403 Email, Affiliate, Online Media Marketing

Are you looking to expand your reach and connect with Affiliates or bloggers?

ShareASale has an extensive network of affiliate partners who drive quality traffic and sales-all rewarded on a performance basis. By facilitating relationships between Affiliates and Merchants, we provide our

clients with strong, value-based growth by helping them tap into new sources of revenue. Join ShareASale today!

next-level growth. It’s how we execute on the promise of our motto: “Stress Less, Grow More.”

Shenzhen 4PX Information Technology Co. Ltd....................... 1914

ShippingEasy.......................................212

No.1 Cross-Border E-Commerce Service Provider In China. 4PX focuses on three industries within the cross-border ecosystem:logistics, e-commerce and software. With 11 subsidiaries, 20+ overseas branches, 2800 employees and $4 billion in annual transaction GMV.

ShippingEasy is a fully integrated shipping and fulfillment solution purpose built for online sellers. Direct integration with all major carriers, leading marketplaces and selling platforms. We streamline the shipping process and reduce the number of steps from order receipt to outbound shipment. Expect the best rates, industry leading service and complete set-up and training. 1 855 202 2275

Logistics; E-Commerce Platform

Ship-Right Solutions....................1202 Customer Service; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Ship-Right Solutions is a full service third party logistics (3PL) firm, that specializes in direct to consumer fulfillment, customer support and data management. Founded in 2000 by former direct marketers, Ship-Right Solutions is trusted to provide services to several vertical markets including; direct response, e-commerce, mail-order, catalogs, and specialty retail.

ShipHero...............................................575 Warehousing Systems and Services; Logistics

Do you ship 200-10,000 orders a day?

ShipHero is a full solution for managing your orders, inventory, shipping and returns. NRF Digital Commerce Startup of the Year Finalist. Ship multiple orders at a time using a batch pick on iPads, track employee performance and reduce shipping costs with automated real-time rate shopping and barcode scanning. $299-$1,999 a month. Shopify, Magento, Amazon and More.

ShipMonk..............................................259 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Warehousing Systems and Services

ShipMonk is revolutionizing e-commerce order fulfillment by providing the most personal and attentive fulfillment and inventory management solution for today’s global economy. Our multichannel order fulfillment service and inventory management software enables small companies to focus on achieving

June 7-10, 2016 • Chicago • McCormick Place West

Logistics; Order Management Systems

Shippo...................................................1951 E-Commerce Platform; Logistics

Shippo builds shipping APIs and dashboards that lets you connect to all major carriers from one place. We make it easy for e-commerce businesses to compare rates, buy labels, track, and manage shipments.

ShipSource..........................................300 Logistics; Supply Chain, Surplus Liquidation, Warehousing, Wholesale Distributors ShipSource provides a customized shipping management system with competitive Software-as-a-Service pricing. Order management systems easily integrate with our PC application that connects to ShipSource servers for multi-carrier small parcel manifesting.

Customized business rules allow companies to automate initiatives and optimize carrier and service decisions through cost and service calculations.

ShipStation........................................1329 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; E-Commerce Platform

ShipStation is the leading web-based shipping software that helps online retailers streamline their order fulfillment, wherever they sell and however they ship. Our features include: order importing from over 75 marketplaces and shopping carts, auto-selecting shipping preferences, custom fulfillment rules, multi-carrier label creation, automatic shipping confirmations and more! shipstation.com

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Shipsurance........................................1516 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

Shipsurance has been offering discounted shipping insurance to all e-commerce shippers for over 12 year.

Our coverage is for all the major carriers and is integrated in all shipping software solutions. Do you have an ERP or custom shipping system? No problem!

Shipsurance offers API connectivity to make insuring your shipments a breeze.

Most claims are paperless and are processed within 5 days.

Shiptor Global Solutions............ 1120 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Logistics

Faster and Secure Shipping Worldwide for your business. Shiptor is a dedicated cross-border shipping company with associate offices in USA, Germany, Russia, and China. Our combined expertise in logistics and customs regulations, both local and international, powers Shiptor Express and guarantees you and your customer a seamless delivery experience in this one-stop solution.

Shipware, LLC....................................759 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

Shipware delivers parcel shippers innovative distribution solutions and strategies.

Whether you ship with FedEx, UPS, USPS or regional carriers, our services are guaranteed to reduce your parcel shipping costs by 10-30%, beyond what clients secure on their own. Shipware also offers leading consulting and audit services to quickly generate optimal services and bottom line savings.

ShipWorks........................................... 320

Other; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns ShipWorks is the most flexible, most powerful way to manage and ship your online orders. With “plug-and-play” support for over 80 integrations, you can import orders from any sales channel, print discounted shipping labels for any carrier including UPS, FedEx, USPS, DHL and

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more. Send detailed tracking info to your customers. And customize ShipWorks to automate any shipping task. shipworks.com

Shopgate.............................................. 461 Mobile

Launch beautiful iPhone, Android and Apple TV apps with ease on Shopgate’s SaaS mCommerce platform.

SILVER SPONSOR

Shopify Plus....................................... 467 E-Commerce Platform; E-Commerce End to End Systems and Shopping Cart

Shopify Plus makes enterprise e-commerce simple by providing high growth and high volume merchants multi-channel commerce software without the headaches. Sell online and off, across social channels like Facebook and Pinterest and through marketplaces like Amazon and eBay. Our portfolio includes Proctor & Gamble, General Electric, Budweiser, Redbull and more.

Shopper Approved, Trust Guard...........................................351 Social

When it comes to collecting merchant ratings and reviews, the service provider you choose makes ALL the difference.

For example, clients that switch to Shopper Approved from other competing services consistently collect up to 70x more ratings and reviews than they did with their previous provider. 70x more merchant ratings and reviews means 70x more social proof for your business.

ShopSocially..................................... 1510 Gift Cards and Loyalty/Coupon/ Incentive Programs, Merchandising and Personalization; Marketing/ Advertising and Publication/Media

ShopSocially is a SaaS-based, social, referral and loyalty marketing platform that delivers up to 40% more revenue by enabling an increase in customer acquisition, engagement, conversion rate and retention.

More than 500 global brands are using ShopSocially to grow their business via strategies like referral marketing, customer loyalty etc. Please contact us at (650)7017759 or at ShopSocially.com

ShopTalk.............................................1782 Other

ShopTalk is the exciting new retail and e-commerce event with 4,000+ attendees and 500+ CEOs from 2,000 companies. It’s where large retailers and brands, startups, tech companies and investors come together in an open and friendly environment. The latest trends and technologies have changed how consumers discover, shop and buy everything­—stay current with ShopTalk, not small talk. Visit shoptalk.com.

Shotfarm.............................................1037 E-Commerce End to End Systems and Shopping Cart; Site Content and Online Catalogs, Rich Media and Video Solutions

Shotfarm’s Product Content Network is the first end-to-end solution for the management and exchange of product information that meets the demands of the entire e-commerce industry. Free and simple core functionality combined with a suite of affordable and powerful upgrade options make Shotfarm instantly useful and infinitely scalable. One System, any format, thousands of retailers and manufacturer.

Sidecar.....................................................117 CSE, Shopping Channel Management, Price Tracking and Optimization; Email, Affiliate, Online Media Marketing

Sidecar is an e-commerce marketing technology that uses machine learning to solve the complex process of connecting consumers to relevant retail products, in paid marketing channels including Google Shopping, Facebook Dynamic Product Ads, and Bing Shopping. The Sidecar technology programmatically enables retailers to display the right product ads to the consumers most likely to purchase them.

Siggins................................................... 541 Warehousing Systems and Services; Order Management Systems

Complete Distribution Center Analysis: Since 1946, Siggins has been helping companies grow their Distribution Centers to meet the ever changing needs of their Customers. A strategic analysis of your receiving, storage, picking and shipping operation leads our Design/Build/Retrofit and implementation teams to recommend alternative solutions to properly apply hardware and software to meet your goals.

Data current as of April 8, 2016

Visit us at irce.com

EXHIBITOR LISTING

Sigmento..............................................787 Site Content and Online Catalogs, Rich Media and Video Solutions; Data Mining/Warehousing/Services Sigmento allows you to focus on growing your online store, while automatically creating all of your product pages for you. Our platform automatically crafts the most profitable, unique product pages optimized specifically for your store by combining the power of advanced analytics, Machine Learning, Big Data, Natural Language Processing (NLP), and Natural Language Generation (NLG).

SimilarWeb........................................ 1135 Marketing/Advertising and Publication/Media

SimilarWeb is a global cross-device market intelligence company used by 100,000s of businesses worldwide, including Google, eBay, Nike, and United Airlines, to discover, decide and deploy their digital strategy. SimilarWeb provides insights for every website, industry, and mobile app worldwide.

Simple Helix........................................267 Web Hosting and Site Performance

Simple Helix is an advanced web hosting company specializing in e-commerce solutions. Simple Helix provides an optimal environment for e-commerce sites through a comprehensive collection of innovative web solutions using the most reliable hardware in the industry and the highest performing infrastructure, backed by a superior customer support team.

Simplistic............................................. 470 Web Design and Graphics Services; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

We are a top Shopify Plus preferred partner. At Simplistic, creating your online store is quick and simple. We handle full online commerce from custom design and development to customer service and inhouse fulfillment. We are also the leader in network television flash sales. Our clients range from start-ups like Simply Fit Board and La Soula Jewelry to giants like GE, Alex and Ani and Nine West.

Site Vibes...........................................1708 Social

Site Vibes is a social engagement platform that makes optimal merchandising decisions for your site, based on what is trending. It provides social proof of what customers are buying, viewing, and

interacting with on social media, thus increasing product discovery, buyer confidence, and conversions of visitors into customers.

Sitecore............................................... 1107 Web Hosting and Site Performance; Site Content and Online Catalogs, Rich Media and Video Solutions

Sitecore is the global leader in customer experience software that enables context marketing. The Sitecore® Experience Platform manages content, supplies contextual intelligence, and automates communications at scale so marketers can deliver personalized experiences that delight audiences, build loyalty, and drive revenue.

Siteimprove.......................................1754 Web Hosting and Site Performance

Siteimprove is the only web governance software that helps you better manage and maintain your website through quality assurance, policy, accessibility, web analytics, SEO analysis, and performance response—all in one tool. | Siteimprove.com

SiteSpect, Inc...................................1934 E-Commerce Platform; Other

SiteSpect is leading the advancement of testing, targeting, and personalization software that empowers the world’s most successful digital businesses to drive revenue growth, deepen customer engagement, and sharpen their competitive edge.

Siteworx..............................................2154 E-Commerce End to End Systems and Shopping Cart; UX, Conversion Analysis and Analytics, Site Search

Siteworx is a digital experience agency that has been solving the most complex digital challenges for industry leaders such as Time Warner Cable, Citrix Online and Mandarin Oriental Hotel Group. For more than a decade, we have been crafting digital experiences that serve the needs, wants and desires of their customers.

Skubana................................................ 208

SkuVault..................................................211 Warehousing Systems and Services; Order Management Systems

SkuVault is a cloud-based inventory and warehouse management system that integrates with Amazon, Bigcommerce, ChannelAdvisor, eBay, Magento, QuickBooks, ShipStation, ShipWorks, Shopify, Volusion, and more, and is complete with barcoding and jam packed with other cool features to help e-commerce retailers prevent out of stocks, improve warehouse efficiency, and reduce human error.

SkyBOX Checkout.............................261 Global Solutions and Language Translation Services; E-Commerce End to End Systems and Shopping Cart

SkyBOX Checkout offers the best e-commerce solution for international customers and retailers. SkyBOX Checkout is a full landed cost solution allowing etailers to effortlessly enter the global e-commerce market. SkyBOX Checkout takes on full risk of fraud screening and international payments while providing competitive international shipping with full tracking via its proprietary logistics network.

SILVER SPONSOR

SLI Systems, Inc.............................. 1601 UX, Conversion Analysis and Analytics, Site Search; Search Engine Marketing

SLI Systems enables the world’s leading e-commerce retailers to increase sales by connecting shoppers with the products they want to buy. SLI search, navigation, recommendations, merchandising, mobile and SEO solutions are powered by patented Learning Search® technology that learns from the activity of site visitors to deliver highly relevant results.

Order Management Systems; E-Commerce Platform

Slice Intelligence.............................1761

Skubana is the ultimate operations software. It is beautiful, intelligent, and highly intuitive, it’s what you’ll ever need to prosper your e-commerce business. It has every operations feature imaginable for your success: POs, analytics, SKU profitability, inventory management and more. See why the world’s top online sellers are moving to Skubana today!

With a panel of over 4-million online shoppers, Slice Intelligence gives the most detailed and accurate digital commerce data available. Slice Intelligence measures digital commerce directly from the consumer, across all retailers, over time, by extracting detailed information from e-receipts. This retailer-independent methodology precisely measures commerce as it happens, in high-fidelity.

June 7-10, 2016 • Chicago • McCormick Place West

Other

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IRCE 2016

SMARTASSISTANT..........................1341 Gift Cards and Loyalty/Coupon/ Incentive Programs, Merchandising and Personalization; Mobile

SMARTASSISTANT is the global leading technology provider for Guided Selling and Guided Self-service solutions.

The technology allows business users to quickly create interactive product advisors and product finders. The solutions replicate sales assistants by engaging shoppers in a conversation, asking need-oriented questions, educating on benefits, and presenting the solutions that fit their needs.

SmartBear Software.....................2122 UX, Conversion Analysis and Analytics, Site Search; Web Hosting and Site Performance

SmartBear is the choice of more than four million software professionals and over 25,000 organizations in 194 countries that use its products to build the world’s best software applications. Its quality management software supports the key application delivery processes of development, testing, API readiness and end user experience monitoring. Visit: smartbear.com.

SmarterHQ.........................................1766 Email, Affiliate, Online Media Marketing

SmarterHQ is the contextual marketing technology brands use to drive conversion and loyalty. We leverage your existing marketing technologies, combining realtime behavior recognition with historical consumer data to power email and website campaigns that deliver the relevant experiences your customers demand.

SmartHub............................................. 910 SmartHub® Benchmarking is Radial’s proprietary benchmarking tool, providing end-to-end intelligence and analysis of the online retail purchase cycle. SmartHub® Benchmarking analyzes each important customer touch point, charting over 280 retailers on everything from the time a customer submits their order to the time they receive their full refund.

Snagshout........................................ 2049 Marketing/Advertising and Publication/Media; Other

community, the site has had exponential growth since its release in June 2015.

Snagshout gives brand owners selling on Amazon a place to market new products to an active community of shoppers eager to try products and leave an honest review.

SILVER SPONSOR

Snap36...................................................749 Site Content and Online Catalogs, Rich Media and Video Solutions; Marketing/Advertising and Publication/Media

Snap36 is the premier solution for e-commerce companies looking to create 360° and 3D imagery. We produce high volume 360° and 3D imagery faster than traditional photography studios, use the latest technology for greater process efficiency, and deliver unparalleled customer service.

Snapfulfil............................................... 314 Warehousing Systems and Services; Supply Chain, Surplus Liquidation, Warehousing, Wholesale Distributors

Snapfulfil WMS is a full-featured cloud-based warehouse management system designed to meet the needs of E-Commerce or Omni-channel businesses.

Snapfulfil is the only WMS solution that offers Tier I functionality with the ability to deploy in 45 days or less. Our No Cap Ex subscription model allows you to preserve capital and accelerate ROI after go-live.

SILVER SPONSOR

Soasta.................................................... 207 Web Hosting and Site Performance; UX, Conversion Analysis and Analytics, Site Search

Soasta enables you to take a data-centric approach to performance management – where web and mobile applications are continuously monitored, tested and optimized. Correlate data to see where you need to be on the performance spectrum to drive the most user engagement, sales, and ultimately the most revenue for your brand.

Social Annex........................................741 Marketing/Advertising and Publication/Media

Social Annex delivers a fully integrated Advocate Marketing and Customer Loyalty platform. Our best-of-breed suite of products including, Omni-Channel Loyalty, User Generated Content, Visual Commerce, Login Services, and Social Sharing and Referrals helps you take charge of your customer’s journey, turning browsers into buyers, buyers into loyal customers, and loyal customers into advocates.

Sociomantic Labs..........................2170 Marketing/Advertising and Publication/Media

Sociomantic Labs, a dunnhumby company, provides programmatic solutions for online, mobile web and in-app display advertising. The company’s technology enables the world’s leading advertisers to harness the value of first-party data assets to deliver personalized, dynamic ads for the full customer journey. This results in broader reach, more new customers and increased customer loyalty.

Something Digital............................763 E-Commerce End to End Systems and Shopping Cart; Web Design & Graphic Services

Something Digital is a Magento 2 Gold Solutions Partner that delivers e-commerce for clients who demand high-quality outcomes. We produce innovative, successful experiences for some of the leading brands in the retail space. SD can carry a project from concept to launch, step in to complete unfinished work, and provide ongoing support for strategic growth.

Sovos.................................................... 1573 POS and Sales Tax

Sovos delivers technologies to empower businesses to succeed as they navigate the challenges of global compliance.

Sovos uses a unique ability to convert knowledge into highly functional, scalable software that seamlessly integrates with a wide array of back-office systems, customer facing applications and information technologies. Sovos gives clients peace of mind by simplifying tax compliance.

Snagshout is a new social deals platform that connects brand owners directly with shoppers. Boasting over 100,000 shopper

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Data current as of April 8, 2016

Visit us at irce.com

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PAYING

TOO MUCH FOR DIGITAL

ADVERTISING. FINALLY ZERO MARGIN MEDIA BUYS

STEELHOUSE.COM | 844.773.7171

Visit our booth #1141 for a quick demo and a surprise giveaway.

EXHIBITOR LISTING

Speed Commerce.......................... 1021

SSI.............................................................263

Speed Commerce provides single-source e-commerce services to retailers and manufacturers. Our services include order management solutions, fulfillment service and customer care. We help our clients grow their businesses by providing flexible solutions, responsive processes and high-performing services. Learn more at SpeedCommerce.com.

Small parcel shippers need peace-of-mind and cost-savings. Are carriers paid? Our freight payment solution gives shippers independent verification of funding.

Shippers know exactly when, where, and how much was paid. Are bills audited correctly? Our freight audit insures bills are accurate. We validate any addendum, small-print reference, and custom service.

The result is more savings.

Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Customer Service

SPI............................................................ 941

Logistics; Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

E-Commerce Platform; Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

Stalco Inc............................................1667

SPI is helping retailers transform the retail value chain from silos to customer centric Omni-Channel agile organizations. SPI offers complete Retail IT solutions and services including mobility, e-commerce, integration, consulting, merchandising, analytics, vendor management, and infrastructure.

Stalco provides turnkey access to the Canadian marketplace by handling all aspects of logistics including; importation, customs, regulatory approvals (if required) fulfillment and shipping. Your products reach Canadian customers in a matter of days: no customs delays and no surprise charges for duty and taxes. The result? A much more satisfied Canadian customer, giving you stronger retention rates

Springboard Retail......................... 680 POS and Sales Tax; Order Management Systems

Springboard Retail is a robust cloud retail management platform designed for retailers by retailers. The system is portable across platforms and devices and has been designed and built API first offering an innovative end-to-end solution for multi-store, multi-channel specialty retail chains. Our customers are seeing dramatic improvements in sales and margins while enjoying lower IT burden.

SPS Commerce................................. 943 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Site Content and Online Catalogs, Rich Media and Video Solutions

SPS Commerce perfects the power of trading partner relationships with the industry’s most broadly adopted, retail cloud services platform. As a leader in cloud-based supply chain management solutions, we provide proven integrations and comprehensive retail performance analytics to thousands of customers worldwide. For information, contact SPS Commerce at 866-245-8100 or visit spscommerce.com.

Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Logistics

Stamps.com........................................1621 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Logistics

With over 500,000 customers, Stamps. com is a leading provider of Internetbased postage services. With lower rates, enhanced tracking and comprehensive delivery services, Stamps.com provides online retailers and high volume shippers with the tool and technology to seamlessly access USPS rates and services with unprecedented ease, reliability and speed. Automate your USPS shipping with Stamps.com.

STARS Online Product Review Program............................ 1760 Social; Marketing/Advertising and Publication/Media

STARS Online Product Review Program™ helps businesses build trust and increase sales by placing their products into the hands of consumers who test the product and then write and submit an objective online review. We recruit reviewers from our 1.5 million-member participant panel. STARS Online Product Review Program™ is a division of Focus Pointe Global, a national marketing research company.

June 7-10, 2016 • Chicago • McCormick Place West

SteelHouse.......................................... 1141 Marketing/Advertising and Publication/Media; Mobile

SteelHouse™ is a data-driven marketing technology company bringing innovative advertising solutions to brands, agencies and direct marketers. By giving control over audience, creative, and channel marketers can run superior retention and acquisition campaigns. SteelHouse reaches hundreds of millions of consumers a month, across hundreds of the world’s largest brands.

Stitch Labs.......................................... 483 E-Commerce End to End Systems and Shopping Cart; Order Management Systems

Stitch Labs is an end-to-end inventory management platform for multichannel retailers. It automatically syncs inventory and order data across channels, providing users with a 360° view of their operations.

With Stitch’s centralized platform, retailers are able to increase the efficiency of their operations and make smarter business decisions. Stitch integrates with many popular retail solutions.

Stone Edge Technologies.......... 1103 Order Management Systems

Stone Edge Technologies offers class leading order management software for small to medium sized businesses.

With dozens of integrations to shopping carts, marketplaces, shipping solutions and payment gateways, Stone Edge can be customized to the unique profile of your operation.

Storeganizer.....................................1768 Warehousing Systems and Services

Storeganizer is a storage solution that provides more storage in less space!

By eliminating dead space, storage capacity doubles. With the system’s ability to store in three dimensions, walking distances in the warehouse decrease 70%. It’s cost effective; the system can be installed into a warehouse’s existing pallet racks.

Storeganizer helps to save time, reduce costs and increase productivity!

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Straker Translations.................... 2054

SupremeX Inc................................ 2050

Straker Translations is one of the world’s fastest growing translation companies.

Ranked in the top 80 language service providers globally out of 27,000 vendors, its cloud-enabled translation platform leads a US$40 billion industry by enabling translations to be delivered with simplicity and speed. Our specialist e-commerce translations, increase our clients’ cross border sales potential.

SupremeX Inc. is one of North America’s largest manufacturers of a broad range of stock and custom envelopes and growing provider of packaging and specialty products. SupremeX is the only national envelope manufacturer in Canada, with facilities across seven (7) provinces and two (2) facilities in the United States and employs close to 650 people.

StrategIQ Commerce...................... 119

E-Commerce Platform; CSE, Shopping Channel Management, Price Tracking and Optimization

Global Solutions and Language Translation Services

Logistics; Data Mining/Warehousing/ Services

StrategIQ Commerce is a big data company specializing in e-Commerce and logistics. We offer an integrated cross-channel approach that considers a product’s entire life cycle. We connect enterprise data to create visibility, enable decision making and ensure nimble processes. Our clients see margins increasing and predictions more accurate. They create more sophisticated customer experience.

Subscribe Pro.....................................784 Order Management Systems; Online Payments and Site Security

Subscribe Pro helps merchants implement subscription commerce programs, driving customer loyalty, increased customer lifetime value (LTV) and revenue. Our subscription commerce platform integrates directly with Magento, enabling you to implement, auto-ship, auto-replenishment, club and box programs.

Summit Direct Mail.....................773 Fulfillment and Delivery Service, Drop Ship, Packaging, Returns; Marketing/ Advertising and Publication/Media Summit Direct Mail specializes in the production of response -generating direct mail marketing programs. Summit is one of the largest marketing production facilities in the Southwest. Summit offers mail production, product and literature fulfillment services, transaction mail, web offset printing, marketing automation and marketing services.

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Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Other

SureDone............................................... 101

Multichannel e-commerce Platform with best in class listing and inventory management for eBay, Amazon, Etsy, Bigcommerce, Magento, and Google Shopping. Includes a full featured SEO hosted storefront, image hosting, and order management with open developer API.

Symantec........................................... 1220 Online Payments and Site Security; Other

Symantec Corporation (NASDAQ: SYMC) is the global leader in cybersecurity.

Operating one of the world’s largest cyber intelligence networks, we see more threats, and protect more customers from the next generation of attacks. We help companies, governments and individuals secure their most important data wherever it lives.

Symphony Commerce................... 149 E-Commerce Platform; E-Commerce End to End Systems and Shopping Cart

Symphony Commerce is an enterprise-class end-to-end commerce platform available exclusively to consumer brands as an on-demand service. Symphony’s Commerce-as-a-Service platform provides world-class omnichannel commerce operations that allow the world’s best brands to provide delightful customer experiences, the kind that form lasting brand loyalty.

Systems Technology, Inc.............242 Warehousing Systems and Services; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

US Based designer, manufacturer, and integrator of custom automated parcel packaging systems and intralogistics material handling systems for D2C retailers and fulfillment centers worldwide.

T Tagazu - Interactive Video Platform..............................................1762 Site Content and Online Catalogs, Rich Media and Video Solutions; Marketing/Advertising and Publication/Media

Tagazu is the best way to monetize your videos by adding interactivity to any post production video. Custom “Calls For Action” such as “Buy Now”, text or icons can be easily added to existing footage. Viewers can organically engage by clicking on these static or moving hotspots to purchase desired items or learn more about a topic. Video and tag performance metrics are stored in analytics section.

Tealium..................................................335 UX, Conversion Analysis and Analytics, Site Search; Marketing/ Advertising and Publication/Media

Tealium powers the new era of realtime customer engagement and marketing, enabling global businesses to unlock their customer data and create more meaningful, relevant customer experiences. The company’s industryleading customer data platform eliminates data silos to create a vendor-neutral data foundation that spans web, mobile, offline and IoT.

Teapplix Inc........................................1715 Order Management Systems; E-Commerce Platform

Teapplix automates, organizes and manages shipping, inventory tracking and QuickBooks integration for small and medium-sized businesses operating on the eBay, Amazon, Buy.com, Sears marketplace and many other commerce platforms. Our web application makes shipping and accounting faster, easier and less expensive than the alternatives, saving small business owners like you time, energy and money.

Data current as of April 8, 2016

Visit us at irce.com

EXHIBITOR LISTING

TECHROMIX....................................2040 Web Design and Graphics Services; E-Commerce Platform

Specializing in complex technical integrations to ensure your ultimate success, we’re small enough to be with you every step of the way and large enough to guide you through proven strategies and outcomes. We’re a team of 70+ software developers, architects, technical leads, quality assurance testers, project managers and business analysts, all with true passion for what we do.

Tejas Software, Inc........................1677 Order Management Systems; Warehousing Systems and Services

Tejas Software has deep roots in the Order Management and e-commerce ecosphere and has helped scores of companies develop their online business plans, provided strategic implementation and execution, and on-going support.

We provide solutions for Multi Channel/ Currency/language Order Management and a WMS.We integrate technology that allows your customer a seamless experience across channels.

Temando.............................................1935 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Temando is a global technology company that specialises in the production of intelligent fulfillment solutions. The company exists to connect the world’s logistical resources into a single intelligent platform and make commerce universally accessible to everybody. Temando’s platform gives retailers the tools to curate and optimize their customers’ delivery experiences.

Tension Packaging & Automation...................................1335 Warehousing Systems and Services

Tension Packaging & Automation provides automation solutions for order fulfillment centers. From conveying to packing to sorting, Tension’s AutoFlow solutions improve the efficiency, accuracy, and bottom line of your unique operation. Including the new innovated BoxSizer to reduce DIM Cost and remove or eliminate void fill. Tension Corp. headquarter in Kansas City, Mo. and regional sales offices.

Thank You Back...............................1862 Email, Affiliate, Online Media Marketing; Gift Cards and Loyalty/ Coupon/Incentive Programs, Merchandising and Personalization

Using the Patent Pending solution from Thank You Back you can turn the cost of customer acquisition into a profit center. Our partners see success rates exceeding 50% and we are excited to demonstrate our solution at IRCE so we can share with you how our customers are breaking new ground in their quest to acquire new customers.

Thanx Media........................................1611 E-Commerce Platform; UX, Conversion Analysis and Analytics, Site Search

Thanx Media provides enterprisegrade e-commerce software that effectively engages customers and closes more sales. Thanx Media’s cost-effective, easy-to-implement software solutions allow small, medium, and large companies to quickly gather, manage, and access data to help increase conversion rates and improve the customer experience.

Thill, Inc...............................................1010 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Customer Service

Thill Inc. is a privately held technology company developed specifically for e-commerce outsourcing services. The company offers fulfillment through dedicated facilities, transactional-based order management, customer service, and order taking using IVR technology or live operators. Thill Inc. delivers real-time web-based analytics in a PCI Level 1 Service Provider environment.

80% of their supplier payment workload, scale their business for growth while ensuring financial visibility.

Tradeport............................................1884 Supply Chain, Surplus Liquidation, Warehousing, Wholesale Distributors; Logistics

TradePort provides a complete outsourced E-commerce Returns Management solution that guarantees the highest sales value for your inventory.

Their comprehensive suite of services also include; testing/refurbishment, product resale, Amazon FBA removal automation and auditing all backed by cloud based reporting. Peace-of-mind to work on the front-end of your business!

Translate.com................................... 1875 Global Solutions and Language Translation Services

Translate.com works with startup to enterprise companies to establish brand presence on a global scale. Our industry expertise enables us to deliver agile solutions while changing the future of the global content scene. We provide the world’s highest quality web-based translation platform using both professional linguists and innovative artificial intelligence technologies.

Translations.com.............................1321 Global Solutions and Language Translation Services; Search Engine Marketing

Translations.com helps the world’s leading brands thrive in the global marketplace by offering a full range of solutions to ensure the success of digital and mobile initiatives. Working in 170+ languages, our services include website and software localization, QA and testing, international SEO/SEM, customer service and call center solutions, cultural consulting, multimedia services, and more.

Tipalti...................................................1756

Transportation Impact.................1812

Tipalti is the only supplier payment management solution to streamline all phases of the payment automation workflow in one holistic cloud platform making it painless for E-commerce companies to manage the entire supplier payment process. Innovative companies use Tipalti to eliminate up to

Transportation Impact, a 3-time Inc. 5000 honoree, is an industry leader in small parcel and less-than-truckload negotiations. We provide our customers with world-class audit and TMS technology for them to make better, faster, more cost-effective business

Online Payments and Site Security; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

June 7-10, 2016 • Chicago • McCormick Place West

Logistics; Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

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decisions. We are able to do all of this through a performance based cost model with no up-front costs to our customers.

billboards in the field. Popular use is to have web clients visit home of company for a virtual experience.

Trinity Insight.................................... 302

TurnTo Networks........................... 1204

Since 2006, Trinity Insight has helped hundreds of brands grow digital sales through marketing and optimization. We help retailers scale revenue faster through managed SEO and SEM, while enabling our clients to leverage data-driven UX testing for e-commerce improvement. Visit us at booth 302 to learn how we can help your business grow or visit us at trinityinsight.com.

TurnTo serves online retailers and their customers with an industry-leading suite of community engagement tools, including Ratings and Reviews, Community Q&A, Visual Reviews, and Checkout Comments. Leading brands and retailers use TurnTo to improve conversion rates, increase customer satisfaction, generate content for SEO, reduce call center inquiries, and learn valuable merchandising insights.

TrueShip LLC.......................................315 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Online Payments and Site Security

Site Content and Online Catalogs, Rich Media and Video Solutions; Marketing/Advertising and Publication/Media

What’s new at TrueShip? Everything.

We have redefined CRM for your e-commerce world.

See how the new ReadyCloud CRM was so compelling that we had to change our name. It’s not just shipping, it’s e-commerce CRM, team collaboration, analytics and more. See also the IRCE debut of “Prime-like” benefits in a payment method. What does that mean?

Stop by exhibit 315 to find out.

TVPage works with leading brands and retailers to drive video engagement and conversion goals across multiple properties and devices. The TVPage Video Commerce Platform allows retailers to leverage the TVPage Video Commerce Network and monetize video content by integrating calls-to-action that enable viewers to purchase products directly from the video experience. Learn more at tvpage.com.

Search Engine Marketing; UX, Conversion Analysis and Analytics, Site Search

E-Commerce Platform; Site Content and Online Catalogs, Rich Media and Video Solutions

TVPage................................................2129

Trustpilot............................................1436 E-Commerce Platform; Customer Service

Trustpilot is a global, multi-language, open review community that builds trust and transparency between consumers and businesses. Boasting more than 16 million consumer reviews of 120,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Each day, more than 10,000 consumers sign up on Trustpilot. com, and each month 500,000 new reviews are posted on the community.

TryARobot.com...............................1688 Marketing/Advertising and Publication/Media; Customer Service TryARobot.com provides versitile Double Robots as rentals that are appropriate for many telepresence uses. Clients may test drive and get tutorial. Custom billboards made by TryARobot act as lighted

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U

commerce to their customers - wherever they may be. To sell anytime, anywhere.

As a pioneer in mobile commerce, we have helped nearly 1000 merchants launch new commerce initiatives – mobile and tablet, apps and sites.

Unbxd Inc...........................................1856 UX, Conversion Analysis and Analytics, Site Search

Unbxd helps e-commerce companies boost customer engagement with relevant Site Search and Personalized Recommendation Solutions. Our intelligent engine simplifies showcasing targeted and relevant products to visitors and personalize the shopping experience.

1200+ medium and large companies like NewEgg, Ashley Furniture, Deborah Lippmann etc. have radically improved their experience and grown conversions.

United Fulfillment Solutions, Inc...................................1437 Fulfillment and Delivery Services, Drop Ship, Packaging, Returns; Logistics

For 16 years UnitedFSI has offered e-Commerce order fulfillment, inventory management and return handling to hundreds of companies around the world.

From St. Louis, MO, Reno, NV and Harrisburg, PA we also help our clients with big box retailers while handling assembly and kitting services. With these locations we are able to reduce costs and delivery times for domestic and international shipments.

United States Postal Service.....1529 E-Commerce Platform; Other

U-PIC Insurance Services........... 1723 Other

U-PIC is the reliable leader in the parcel insurance industry.Offering low competitive rates and delivering exceptional customer service, U-PIC resvoles claims quickly, within 7 - 10 business days. U-PIC goes far beyond what other companies offer. Our team approach begins with a partnership built on strong communication and our understanding of the industry and your needs.

Unbound Commerce....................1929 Mobile

Unbound Commerce was founded in 2008 with the mission of helping merchants innovate their points of sale - generating new sales by bringing

A self-supporting government enterprise, the USPS is the only delivery service that reaches every address in the nation. With more than 31,000 retail locations and the most frequently visited website in the federal government.

UniteU Commerce........................ 1420 E-Commerce End to End Systems and Shopping Cart; POS and Sales Tax UniteU®orchestrates state-of-the-art omnichannel commerce experiences for mid-market retailers, brands and B2B. Omnichannel Catalyst™, UniteU’s omnichannel-as-a-service (OaaS) platform, includes a suite of modular, a-la-carte solutions and services that

Data current as of April 8, 2016

Visit us at irce.com

EXHIBITOR LISTING

integrate and synchronize with existing core systems (POS, ERP, accounting, etc.)

Solutions include omnichannel e-commerce, marketplaces and mPOS.

services include Advanced Customer Care, Sales, Web Chat and Email, Technical Support, Lead Acquisition and selective Outbound serving a cross section industries and Government Entities.

SILVER SPONSOR

Usability Sciences........................... 466

UPS........................................................... 619 Logistics; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

UPS is a global leader in logistics, offering a full range of package, freight, supply chain management and technology solutions to make businesses more efficient. We are committed to working with our retail customers to enhance customer experience, optimize distribution networks and streamline global supply chains.

UPS i-parcel......................................1938 E-Commerce End to End Systems and Shopping Cart; Global Solutions and Language Translation Services

UPS i-parcel exclusively serves the needs of cross border e-commerce clientele. Our turn-key technology affords merchants the ability to activate a superior online buying experience tailored to the international shopper. While a unique portfolio of logistic service ensures the merchant can balance speed with asset-light delivery options at checkout.

Uptrends.............................................2071 Web Hosting and Site Performance

Uptrends is an award-winning provider of website, server, and network performance and uptime monitoring services, delivered via the Cloud. Our SaaS-based solutions, Uptrends and Uptrends Infra, capture valuable real-time data and compile it into comprehensive, easy-to-read reports that help businesses gain critical insight into their services.

USA800, Inc...................................... 1575

UX, Conversion Analysis and Analytics, Site Search

Usability Sciences, an international user experience research firm located in Dallas, TX, has been helping clients improve their customers’ experience for 28 years by answering the who, how, what, and the why. We have developed more than 20 industry-leading research methodologies using online, usability lab-based, and field-based solutions. Visit our website usabilitysciences.com to learn more.

UserTesting....................................... 1640 UX, Conversion Analysis and Analytics, Site Search

UserTesting is the fastest and most advanced customer experience research platform on the market. We give marketers, UX designers, product managers, and developers on-demand access to people in their target market who deliver audio, video, and written feedback on websites, mobile apps, prototypes, and even physical products and locations.

V ValleyBiggs........................................1976 Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance; Other

ValleyBiggs is a Middle Market Mergers and Acquisitions firm focused on representing, advising and consulting mid-market companies and their boards in the Technology and Internet Space. The team behind this firm has managed midmarket mergers and acquisitions in this industry for over two decades, worldwide.

The firm is focused squarely in the digital space, providing a 360 approach to deal making.

Customer Service; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

Vantiv...................................................2053

As the largest 100% Employee Owned Contact Center BPO, USA800’s core competency is servicing large, Fortune 1000 companies looking for the hightouch/higher quality service that only Employee-Ownership can bring. Our

Vantiv offers a variety of smarter, faster, easier payments options that can optimize your e-commerce business.

World-class digital and retail brands have come to rely on us like few other processors. Numerous market leaders

Online Payments and Site Security; E-Commerce Platform

June 7-10, 2016 • Chicago • McCormick Place West

have all leveraged our processing solutions during their formative years, and we continue to help them use payments to their strategic advantage today.

VAT Compliance Europe “VCE”..................................1668 POS and Sales Tax; Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

VCE is a multinational VAT specialist firm and the industry leader in outsourced tax management solutions. VCE is the global specialist in E-Commerce VAT solutions - offering advice, VAT registration and reporting services to online retailers globally. We offer a centralized solution for VAT compliance, reporting and consulting in over 40 countries around the world through our ‘one-stop-shop’ service.

Velaro...................................................... 141 Customer Service; Other

Velaro is a leading, award-winning live chat software vendor.

As one of the first technology companies to enter the live chat space, we have extensive experience in how to maximize live chat ROI for our clients. Our expertise, along with our mature live chat technology, helps us to ensure that the next live chat our clients have is better than their last chat.

Venable LLP........................................ 129 Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance; Online Payments and Site Security

Venable is the nation’s largest advertising law practice with more than 70 attorneys who practice every aspect of advertising, marketing and privacy law. We represent e-commerce and direct marketers, as well as leading brands and their service providers. We counsel on transactional and compliance matters, bring and defend litigation and advocate for clients before federal and state policy makers.

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IRCE 2016

Verified Reviews.............................. 663 Search Engine Marketing; Customer Service

Verified Reviews is a trusted third party that specializes in the collection, moderation and display of ratings and reviews from actual customers.

In addition, we partner with Google to provide seller ratings stars (Inline image 6) on Google and product ratings on Google Shopping allowing people to see which advertisers are highly rated.

VeriShip............................................... 1837 Logistics; Other

VeriShip is a cloud-based parcel audit and intelligence company providing innovative parcel audit, intelligence and engineering solutions. More than 3,300 clients have uncovered significant cost savings using its turnkey software for real time analysis and benchmarking of parcel spend. veriship.com

Veterans Advantage......................1816 Marketing/Advertising and Publication/Media; Gift Cards and Loyalty/Coupon/Incentive Programs, Merchandising and Personalization

Veterans Advantage provides a free scalable digital marketing platform for verification of partner military offers. It is a registered public benefit corporation (B Corp), that builds social good from its partner offers created to thank U.S. military, veterans and their families for their service. Since 2001 Veterans Advantage has been accredited by the Better Business Bureau and is rated A+.

Vinculum Limited...........................1639 Order Management Systems; Logistics Vinculum is a global software company enabling the e-commerce ecosystem with SaaS based products for Multi Channel Order management and fulfillment.

Our software help Marketplaces, Sellers in marketplaces, eTailers, 3PLs, CPG Companies and Retailers to collaborate with one another and identify new revenue streams through multiple sales channels.

Virtual Logistics Inc........................474 E-Commerce Platform

At Virtual Logistics Inc., our serviceoriented omnichannel data integration solutions are customized to each of our

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clients’ needs, goals, and systems. Our process is as unique as our solutions and our clients. Learn more about us at VirtualLogistics.ca. VL specializes in omnichannel data integration solutions and services in Canada, the USA, and the UK.

SILVER SPONSOR

Visa, Inc...............................................1876 Other

We are a global payments technology company working to enable consumers, businesses, banks and governments to use digital currency.

Visiture.................................................2128 Search Engine Marketing

Visiture helps e-commerce retailers realize and obtain a new level of search traffic and conversions.

Visual IQ..............................................1555 Marketing/Advertising and Publication/Media; Other

As a pioneer in the space, Visual IQ has been producing the world’s most powerful cross channel marketing attribution software since 2006. Its hosted IQ Intelligence Suite of products combines a user-friendly interface with advanced attribution management and predictive modeling functionality to provide clear recommendations for marketing optimization.

Visual Website Optimizer...........766 UX, Conversion Analysis and Analytics, Site Search; Web Hosting and Site Performance

Visual Website Optimizer is the world’s easiest A/B testing tool and the only comprehensive conversion rate optimization platform. By combining tools that are frequently used together with A/B testing (On-page surveys, Heatmaps/Clickmaps, Mouse Recordings, Form Analysis, and Scrollmaps), VWO reduces friction involved with operating an effective optimization program.

Volo Commerce...............................1512 E-Commerce Platform; Order Management Systems

At Volo, we want to help your business take off. That means stripping out the complexity that surrounds multichannel selling - and providing the world’s most useful and easy-to-use e-commerce service. Our

mission is to transform your growth across key online marketplaces, and to provide the tools, knowledge and sense of community needed to see your business fly.

VoyageOne/USjoi............................ 201 E-Commerce Platform; E-Commerce End to End Systems and Shopping Cart

As a certified Tmall Partner, VoyageOne is a leading provider of 1.) B2C “crossborder” e-commerce solution, 2.) A premier “American-theme” online marketplace and 3.) Turnkey localized e-commerce services for China. Our combined online marketplace and e-commerce solution allow U.S.-based retailers and brands to sell their products sales across all online marketplaces in China including Tmall.

SILVER SPONSOR

VTEX.......................................................357

E-Commerce Platform; E-Commerce End to End Systems and Shopping Cart

VTEX is a true cloud commerce platform trusted by the world’s leading brands and retailers such as Whirlpool, Sony, CandA, Staples and Avon. With VTEX, companies can offer tailored shopping experiences across multiple channels - managing products, content and user experience with a customer-centric approach.

Improve time-to-market with faster multi-regional deployments and endless extensibility.

W Web 2 Market, Inc........................ 1949 Web Design and Graphics Services; E-Commerce End to End Systems and Shopping Cart

One of the largest e-commerce development and hosting firms in the country. We work with the Magento and Able-commerce platforms to create sites that deliver competitive advantage. Our staff of 20 US based development and hosting experts help our clients sell more and manage better.

Data current as of April 8, 2016

Visit us at irce.com

EXHIBITOR LISTING

Web Talent Marketing.................2148 Search Engine Marketing; Web Design and Graphics Services

Internet marketing agency specializing in client’s organic visibility, e-commerce Shopping campaign management, and website design and development. Web Talent Marketing is a Google managed agency.

Webcollage.......................................1769 Site Content and Online Catalogs, Rich Media and Video Solutions

Webcollage is the leading cloud-based platform for managing and publishing rich product information. Webcollage provides brands with the tools they need to deliver consistent content—from rich product detail to product selectors and Q&A and product ratings—to power online sales conversions and improve the customer experience.

Webgility, Inc.................................. 1442 E-Commerce Platform; E-Commerce End to End Systems and Shopping Cart

Webgility provides software for multichannel e-commerce companies. Our mission is to revolutionize the way companies run their business so they can focus on what inspires them and be more successful. Our flagship products, Unify Enterprise and Unify, connects and unifies all revenue streams and expenses so multi-channel companies can have better perspective and make better decisions. webgility.com

WebInterpret........................................151 E-Commerce Platform

WebLinc is the commerce platform for fast growing online retailers.

Retailers consistently outpace their competition with the modern, agile technologies of the WebLinc Commerce Platform. WebLinc powers sites for high-growth retailers including Hello Kitty, Urban Outfitters, Inc.’s brands Terrain and BHLDN, U.S. Polo Assn., Stila Cosmetics and others.

WebJaguar...........................................313 E-Commerce Platform; E-Commerce End to End Systems and Shopping Cart

Power your entire business using WebJaguar Commerce, Mobile, Search and Marketing Automation Platform.

WebJaguar is a scalable, customizable, feature-rich, is built on a modern technology infrastructure, uses a mobile and responsive website design framework.

Extensive B2B and B2C support. Built-

in Order, Inventory and Warehouse Management tools. Marketplace Solution as well as Amazon Integration available.

SILVER SPONSOR

WebLinc Commerce Platform..............................................1303 E-Commerce Platform; Order Management Systems

WebLinc is the commerce platform for fast growing online retailers.

Retailers consistently outpace their competition with the modern, agile technologies of the WebLinc Commerce Platform. WebLinc powers sites for high-growth retailers including Hello Kitty, Urban Outfitters, Inc.’s brands Terrain and BHLDN, U.S. Polo Assn., Stila Cosmetics and others.

websites, crafting intuitive mobile applications, creating behavior-driven emails, and getting results with data integration. Whereoware’s award-winning mobile sales tool, Spotlight, turns good reps into great reps by providing the information they need to close deals.

Wiland................................................. 1907 Marketing/Advertising and Publication/Media; Data Mining/ Warehousing/Services

Wiland is a leading provider of marketing intelligence to the nation’s top companies and organizations. We deliver highly targeted marketing solutions to thousands of clients in a variety of business sectors. Leveraging a vast transactional database, sophisticated analytics, and proprietary audience modeling, we deliver solutions that drive increased revenue, market share, and profitability.

Website Closers..............................1976

Window Book, Inc......................... 1577

WebsiteClosers.com is a renowned Internet Business Brokerage, focusing solely in the Technology and Internet Space.

Representing Sellers of Online Companies since 1998, they have become the go-to strategy team when Entrepreneurs are ready to exit. They represent companies in all verticals and segments, including Websites, Amazon accounts, Apps and Software, Digital Marketing, SaaS and much more.

Window Book helps you get the best shipping rates and services, increase productivity and avoid unanticipated costs. And, simplify your workflow, save time and manage shipping for all carriers, with the same system. Our Software-as-aService, cloud based multi-carrier offering is fully compliant with UPS®, FedEx, DHL, and USPS®regulations.

Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance; Other

WhatCounts......................................2152 Email, Affiliate, Online Media Marketing; Marketing/Advertising and Publication/Media

WhatCounts is the leader in data-driven email. We’re passionate about helping email marketers increase subscribers, maximize revenue from their existing base through a powerful platform, full-service agency, and an award-winning customer success team. WhatCounts is more than just an ESP, we’re an extension of your marketing team.

Whereoware....................................... 574 Web Design and Graphics Services; Email, Affiliate, Online Media Marketing

Logistics; Fulfillment and Delivery Services, Drop Ship, Packaging, Returns

SILVER SPONSOR

Windsor Circle................................. 1737 Email, Affiliate, Online Media Marketing; Gift Cards and Loyalty/ Coupon/Incentive Programs, Merchandising and Personalization

Windsor Circle’s Predictive Lifecycle and Retention Marketing platform helps retailers grow their customer lifetime value and increase customer retention. We power predictive, personalized, and automated marketing programs through the entire lifecycle, including browse abandonment, cart recovery, post-purchase, replenishment, loyalty, and win-back campaigns using a retailer’s marketing software.

Whereoware is a B2B digital agency with over 16 years of experience increasing client revenue by building personalized

June 7-10, 2016 • Chicago • McCormick Place West

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Wise Commerce Inc.................... 1642

CSE, Shopping Channel Management, Price Tracking and Optimization; Data Mining/Warehousing/Services Wiser empowers brands and retailers to compete in the ever-changing retail industry. We level the retail playing field by equipping brands and retailers with a turnkey solution to sell the right products, at the right price, at the right time. Wiser’s suite of data-driven merchandising solutions include: dynamic pricing, assortment and pricing optimization, MAP monitoring, and more.

WooCommerce................................ 455 E-Commerce Platform

WooCommerce is the fastest growing e-commerce software/platform, powering over 30% of all e-commerce stores with over 1 million active installations. It is built to integrate seamlessly with WordPress, making it the obvious e-commerce choice for existing WordPress users and connects you to the fast-growing WordPress ecosystem which now powers over 25% of all websites on the internet.

World First........................................... 107 Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance

World First is a financial services company specializing in international currency transfers. We know that moving your money around the world means a lot more than just changing dollars to euro, or pounds to dollars. Not only do we offer competitive rates, but our customer service commitment delivers a live person within 3 rings. Getting started is easy, call or go online, worldfirst.com/us/.

Worldpay..............................................537 Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty and Insurance; Online Payments and Site Security

Worldpay US provides leading payments processing services across multiple industry verticals. Utilizing traditional point-of-sale technologies to mobile devices, customers can accept payments anytime, anywhere. From transaction capturing and processing to merchant acquiring, Worldpay provides insightful expertise, seamless delivery and valued relationships. Visit Worldpay.com.

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Yotpo......................................................655

SILVER SPONSOR

Wpromote........................................... 929 Search Engine Marketing; Social

Meet Wpromote: The Commerce Agency.

From startups to Fortune 500 companies, our end-to-end digital solutions rock. We drive customer acquisition through multi-channel, content-centric campaigns, and believe that perfection is found at the intersection of technology and human expertise. From SEO to Paid Search, Social to Email, our team of 200 digital marketeers breathe in marketing and exhale ROI.

Social; Search Engine Marketing

Yotpo is a reviews and marketing solution for online businesses. Yotpo helps its clients generate tons of reviews and use them to drive quality traffic and sales through social media, email and other channels.

Yotpo also provides powerful marketing tools that help businesses dominate search engine results, enhance branding and keep customers loyal and engaged.

Yottaa.................................................... 642 E-Commerce Platform; Mobile

Youredi................................................. 1941 Logistics; E-Commerce End to End Systems and Shopping Cart

X X-Cart...................................................1849 E-Commerce Platform; E-Commerce End to End Systems and Shopping Cart

X-Cart is a leading provider of shopping cart software backed up by full house of services (support, customization, design, hosting, SEO, etc). X-Cart platform is a ready out-of-the-box shopping cart, powering 35,000+ online stores in the world: fast, mobile and SEO friendly, feature-rich, customizable, easy to setup and use, integrated with numerous payment and shipping services providers.

Youredi provides an analytics and integration platform as a service focused on supply chain information.

This single, simple to use integration platform that covers payments, the web store, fulfillment, shipping, inventory management and delivery is the best way to make real-time data available to all parties. With real-time data at your fingertips, you can create a powerful shopping experience.

Z Zaius Inc............................................. 2140 Marketing/Advertising and Publication/Media; UX, Conversion Analysis & Analytics, Site Search

Y Yahoo..................................................... 809 E-Commerce Platform; Email, Affiliate, Online Media Marketing

Aabaco Small Business from Yahoo, formerly Yahoo Small Business, has been bringing retailers’ online success for over 18 years. With more than $74 billion in transactions and 340 million orders processed through our platform, we know how to make small business easier. Our e-commerce solutions are designed for growing businesses and give you complete control of building your e-commerce experience.

For B2C marketers who want to target customers based on behavior, Zaius makes it easy to identify key moments in the customer lifecycle and build automated customercentric campaigns. Unlike other solutions, Zaius draws data from all channels and makes the marketer independent of IT resources.

Data current as of April 8, 2016

Visit us at irce.com

EXHIBITOR LISTING

ZenContent........................................ 880 Site Content and Online Catalogs, Rich Media and Video Solutions; Marketing/Advertising and Publication/Media

Specializing in tailored written content like buying guides, product descriptions, and copy blocks, ZenContent is an industry leader in scalable content creation. With a community of over 5,000 creators with expertise spanning from apparel and home furnishings to electronics and automotive, ZenContent produces 4+ million words per week.

ZeroLag Hosting and Cloud Services.........................739 Web Hosting and Site Performance

ZeroLag provides managed hosting and cloud solutions for online merchants of all sizes, ranging from shared environments, to multi-server clusters, to scalable private cloud. For over a decade, we’ve been committed to delivering superior performance, reliability, security, and

support to our clients. Talk to one of our advisors today about our customized solutions for your e-commerce business.

Znode................................................... 1441

Zmags.................................................... 350

Znode provides a leading .NET e-commerce platform that enables full customization of the online shopping experience. The highly scalable and flexible solution features rapid speed to market, full access to the source code, third party extension development, and enterprise system integrations.

Site Content and Online Catalogs, Rich Media and Video Solutions; Gift Cards and Loyalty/Coupon/Incentive Programs, Merchandising and Personalization

The Zmags Creator platform empowers digital marketing and e-commerce professionals to create and publish engaging digital experiences in minutes, without coding or relying on IT. Now, retailers can use our drag-n-drop technology to easily create and quickly deliver the rich, shoppable experiences that drive engagement and conversions. This translates into one of the highest ROIs in e-commerce.

E-Commerce Platform; E-Commerce End to End Systems and Shopping Cart

Zooz, Inc...............................................882 Online Payments and Site Security

Zooz is a next generation payments optimization platform. It is designed to help merchants accept traditional and alternative payments globally. It includes the Smart Router™ that dynamically routes payment transactions to the best location based on lowest cost, highest availability, geo location, fraud rules, etc. It makes existing payments platforms “smart” and optimizes payment acceptance.

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IRCE 2016

100-500s SureDone............................................................ 101 Barcoders.com............................................... 103 HubLogix........................................................... 105 World First........................................................ 107 Sailthru..................................................................113 Sidecar..................................................................117 StrategIQ Commerce....................................119 Nosto Solutions...............................................121 Nextopia Software Corporation............123 Venable LLP..................................................... 129 Ignite OPM..........................................................131 Braintree.............................................................135 Paypal...................................................................135 Velaro....................................................................141 G2 Crowd.......................................................... 143 Symphony Commerce............................... 149 WebInterpret.....................................................151 Robofirm.............................................................155 Rivio Reviews.................................................. 163 MailChimp..........................................................167 SellerCloud..................................................... 200 VoyageOne/USjoi......................................... 201 Deposco............................................................204 Soasta................................................................. 207 Skubana............................................................208 SkuVault...............................................................211 ShippingEasy....................................................212 Etail Solutions................................................. 214 EasyPost.............................................................215 DesktopShipper..............................................218 Distribution Alternatives........................... 219 Olapic.................................................................220 SellerActive.......................................................221 iGlobal Stores................................................. 228 PriceWaiter, LLC........................................... 229 DotcomWeavers...........................................230 HighJump...........................................................231 Ingram Micro Commerce & Fulfillment Solutions......................... 233 Performance Team.......................................237 Curalate............................................................. 239 MagicLogic......................................................240 CCJK.....................................................................241 Systems Technology, Inc.......................... 242 FIDELITONE.................................................... 243 Forter.................................................................. 249 Atandra T-HUB.............................................. 253 Ingram Content Group.............................. 255 Mobile1st............................................................257 ShipMonk.......................................................... 259 Kadro..................................................................260 SkyBOX Checkout.........................................261 Mark Roberts Motion Control............... 262 SSI......................................................................... 263 Simple Helix.................................................... 267

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Fulfillment.com...............................................271 ShipSource..................................................... 300 CommerceHub............................................... 301 Trinity Insight.................................................302 Sales and Orders..........................................306 Insite Software............................................... 307 SalesWarp.........................................................310 WebJaguar........................................................313 Snapfulfil............................................................ 314 TrueShip LLC....................................................315 Parcel Insurance Plan.................................. 316 4-Tell..................................................................... 318 ShipWorks........................................................320 Magnetic.............................................................321 PowerReviews................................................ 328 Mozu.................................................................... 329 Act Bold............................................................ 332 Tealium............................................................... 335 Agility Multichannel....................................340 Bigcommerce.................................................. 341 Kevy.....................................................................348 Altius...................................................................349 Zmags................................................................350 Shopper Approved, Trust Guard...........351 NextPerf............................................................ 352 Brand Networks............................................ 354 Dynamic Yield................................................ 356 VTEX....................................................................357 Eye4Fraud....................................................... 358 Cymbio..............................................................360 Returnly.com................................................... 362 Rand Marketing.............................................366 Ideosity, Inc..................................................... 367 seoClarity......................................................... 368 Blue Like Neon................................................371 BoostMySale....................................................373 PulseTV..............................................................375 JangoMail..........................................................377 Linc....................................................................... 381 RankSense....................................................... 385 LYONSCG..........................................................401 SAP Hybris.......................................................407 CommerceV3, Inc......................................... 412 IDS - Integrated Distribution Services, Inc................................................ 414 Akamai Technologies.................................. 415 Newgistics......................................................... 421 Radial..................................................................429 Mad Mobile...................................................... 435 SAP Anywhere............................................441 National Fulfillment Services.................448 Royal Cyber Inc.............................................449 Akeneo...............................................................450 JLL........................................................................ 451 WooCommerce............................................. 455 Shopgate........................................................... 461 Usability Sciences........................................466 Shopify Plus.................................................... 467

Cloud Conversion........................................468 Simplistic..........................................................470 BKA Content.................................................. 472 Virtual Logistics Inc.................................... 474 Searchmetrics, Inc....................................... 475 eComchain....................................................... 476 Rocket Code...................................................480 BVAccel.............................................................. 481 nChannel........................................................... 482 Stitch Labs.......................................................483

500-1000s Authorize.Net.................................................. 501 Connexity......................................................... 507 Global Response.............................................511 Planet Payment...............................................513 GoECart...............................................................515 Adobe Systems.............................................. 519 Merkle................................................................. 534 Worldpay...........................................................537 Broadleaf Commerce.................................540 Siggins................................................................ 541 Razorfish...........................................................548 E-commerce Image Editing...................549 Remarkety.........................................................551 Nagarro............................................................. 553 DECORA Designs........................................ 555 Feefo....................................................................557 PrestaShop...................................................... 559 Bold Commerce............................................ 563 Aramex.............................................................. 567 Ben Crudo Consulting Inc.........................571 DIFF.......................................................................571 DOBA..................................................................573 Whereoware....................................................574 ShipHero............................................................575 Lightspeed POS............................................580 NebuCore.......................................................... 581 EBL Global Logistics.................................. 583 Orderhive..........................................................584 InOrder ERP Software............................... 585 NetSuite, Inc....................................................601 Demandware...................................................610 UPS....................................................................... 619 Maropost Marketing Cloud..................... 629 AFS Shipping Partners............................. 636 AgilOne Inc...................................................... 637 Narvar................................................................. 639 inRiver Inc......................................................... 641 Yottaa.................................................................642 Corra...................................................................649 Corelead Interactive................................... 652 Guidance...........................................................654 Yotpo.................................................................. 655

Data current as of April 8, 2016

Visit us at irce.com

EXHIBITORS BY BOOTH

Promotion Fulfillment Center............... 658 Celebros Conversion Technologies.... 659 Experian Data Quality...............................660 Inferlytics.......................................................... 662 Verified Reviews........................................... 663 CubiScan...........................................................666 Interpro Translation Solutions............... 667 Australian Fulfillment.................................668 dotmailer..........................................................669 ATTRAQT.........................................................670 Anchor Computer/ Anchor Software..................................... 673 Fulfillify.com.................................................... 675 Estafeta Solucions Logistica S.A. de C.V................................................... 676 Springboard Retail......................................680 MUCHECO........................................................ 681 CrowdFlower.................................................. 682 Instart Logic Inc............................................ 683 Facelet...............................................................684 Brightpearl....................................................... 685 Bronto Software........................................... 703 DHL eCommerce.............................................711 ROI Revolution, Inc.......................................717 Magento Commerce................................... 729 LiquidPixels......................................................735 Perficient.......................................................... 736 ZeroLag Hosting and Cloud Services................................ 739 Convermax...................................................... 740 Social Annex.....................................................741 IDR Marketing Partners.............................742 Snap36............................................................... 749 Saddle Creek Logistics Services......... 754 Edgecase...........................................................757 DCKAP............................................................... 758 Shipware, LLC................................................ 759 OSM Worldwide...........................................760 SearchReputation.net..................................761 Something Digital........................................ 763 Visual Website Optimizer........................ 766 Amazon Payments.................................... 767 Elite SEM........................................................... 768 Hostway Services, Inc................................ 770 Emarsys North America............................772 Summit Direct Mail.......................................773 Freightos............................................................775 Page One Power........................................... 776 SellerEngine Software................................777 Retention Science........................................780 Adapty.................................................................781 Subscribe Pro................................................. 784 FraudWatch.................................................... 785 Sigmento...........................................................787 ChannelAdvisor............................................803 Aabaco Small Business from Yahoo.................................................809 Yahoo..................................................................809

MerchantAdvantage LLC.......................... 813 Pitney Bowes....................................................817 Magento Commerce................................... 829 Exclusive Concepts Inc.............................834 Alexander Interactive Inc........................ 835 Conversions on Demand......................... 838 Artifi Labs.........................................................840 AlertBot.............................................................. 841 ObjectWave....................................................843 Etech Global Services............................... 856 Hostwinds........................................................ 858 LJM Consultants...........................................860 SapientNitro.....................................................872 Assurant Product Protection..................874 Heartland.......................................................... 876 ZenContent.....................................................880 Zooz, Inc........................................................... 882 The Commerce Shop................................. 885 Kibo.....................................................................903 Nextopia Software Corporation..........908 Certona..............................................................909 SmartHub..........................................................910 PM Digital.......................................................... 913 IBM........................................................................ 919 Wpromote........................................................ 929 Freestyle Solutions.....................................934 Classy Llama................................................... 937 NiftyImages.com......................................... 940 SPI......................................................................... 941 PunchOut2Go................................................942 SPS Commerce.............................................943

1000-1500s Listrak...............................................................1003 NetElixir, Inc..................................................1008 Thill, Inc............................................................1010 Natural Solutions...........................................1011 Americaneagle.com................................... 1013 Rio SEO............................................................ 1014 Speed Commerce........................................1021 Azoya..................................................................1031 Fanplayr Targeted Conversions......... 1035 Direct Link Worldwide............................ 1036 Shotfarm..........................................................1037 AddShoppers............................................... 1038 Buzztala, LLC............................................... 1039 AdRoll...............................................................1040 Blue Acorn...................................................... 1041 Stone Edge Technologies........................1103 Sitecore.............................................................1107 SearchSpring...................................................1110 Rakuten.............................................................. 1113 Dematic..............................................................1114 Shiptor Global Solutions..........................1120

June 7-10, 2016 • Chicago • McCormick Place West

Ortery Technologies.................................... 1121 Pepperjam.......................................................1128 Internet Retailer............................................1129 Domo................................................................. 1130 OnBrand24......................................................1134 SimilarWeb......................................................1135 APC Postal Logistics LLC........................1136 Schaefer Systems International Inc.......................................1138 First Flight Solutions................................. 1140 SteelHouse........................................................1141 Ship-Right Solutions................................ 1202 PFSweb........................................................... 1203 TurnTo Networks........................................ 1204 Intertape Polymer Group (IPG).......... 1206 Multichannel Merchant............................ 1209 Gorilla Group................................................... 1211 FedEx................................................................. 1217 Symantec........................................................ 1220 Internet Retailer...........................................1229 Newegg.com.................................................1235 Four51 OrderCloud......................................1241 WebLinc Commerce Platform............ 1303 Nexcess............................................................ 1308 Aptos................................................................ 1309 Circle Commerce..........................................1315 Translations.com...........................................1321 ShipStation.....................................................1329 Tension Packaging & Automation.....1335 Landmark Global.........................................1337 SMARTASSISTANT......................................1341 Navigo Consulting Group, Inc..............1343 ShareASale.................................................... 1403 Jagged Peak.................................................1409 Acceleration Partners................................1413 Oracle.............................................................1417 UniteU Commerce..................................... 1420 eBay....................................................................1421 Avalara............................................................. 1429 PriceManager............................................... 1434 Trustpilot......................................................... 1436 United Fulfillment Solutions, Inc........1437 SEMrush.......................................................... 1439 Znode................................................................ 1441 Webgility, Inc................................................ 1442

1500-2000s Kount................................................................ 1503 AFMS Global Logistics Consultants......................... 1508 eMerchant...................................................... 1509 ShopSocially.................................................. 1510 Volo Commerce............................................1512 OnTrac................................................................1515

127

IRCE 2016

Shipsurance.....................................................1516 Global Access................................................1519 Chicago Tag & Label..................................1521 United States Postal Service................1529 Criteo.................................................................1535 JCB International........................................1536 Bank of America Merchant Services.................................1538 Celerant Technology..................................1541 Intershop.........................................................1542 Barilliance........................................................1543 RR Donnelley................................................ 1549 Visual IQ...........................................................1555 Canada Post....................................................1561 Salsify................................................................1567 Brand View.....................................................1569 nextQuery.com.............................................. 1571 Sovos................................................................. 1573 USA800, Inc................................................... 1575 Window Book, Inc...................................... 1577 Bluecore............................................................1581 SendGrid..........................................................1585 ConnectWithMe.com................................1586 MasterCard.....................................................1587 SLI Systems, Inc........................................... 1601 ROC Commerce..........................................1609 Thanx Media....................................................1611 Packsize............................................................1614 Engineering Innovation............................1615 FuturePay.........................................................1616 Nextopia Software Corporation........ 1620 Endicia...........................................................1621 Stamps.com....................................................1621 CloudCraze.....................................................1629 Group FiO.......................................................1637 Vinculum Limited........................................1639 UserTesting....................................................1640 Reflektion.........................................................1641 Wise Commerce Inc................................. 1642 RetailMeNot, Inc......................................... 1649 Pricefalls.com Marketplace................... 1654 Affiliate Window..........................................1655 Chargeback Gurus..................................... 1656 ProShip, Inc....................................................1657 LeadGiant.........................................................1661 NPI.......................................................................1663 Ranpak Corp................................................. 1666 Stalco Inc.........................................................1667 VAT Compliance Europe “VCE”......... 1668 Boxberry......................................................... 1669 Commonwealth Packaging Company........................... 1670 Opportunity Nevada..................................1671 ForeSee............................................................1674 Forest Shipping International Ltd......1675 Tejas Software, Inc.....................................1677 Infoplus............................................................ 1680

128 • #irce16

Jiangsu Jingchuang Electronics Co, Ltd.................................1681 TryARobot.com........................................... 1688 FitForCommerce..........................................1701 McFadyen Solutions..................................1707 Site Vibes........................................................ 1708 Hawk Search...................................................1710 Invodo................................................................1713 Teapplix Inc.....................................................1715 Blue Cherry Group......................................1719 Refund Retriever, LLC................................ 1721 U-PIC Insurance Services.......................1723 PCA Predict....................................................1736 Windsor Circle.............................................. 1737 FlexShopper..................................................1740 Accurate Box Company..........................1749 Selligent............................................................ 1751 Siteimprove....................................................1754 AffiliateManager.com................................1755 Tipalti.................................................................1756 AvantLink........................................................ 1757 Catchpoint Systems Inc..........................1758 STARS Online Product Review Program.................................... 1760 Slice Intelligence...........................................1761 Tagazu - Interactive Video Platform........................................1762 FirstMile............................................................1763 SmarterHQ......................................................1766 SEKO Logistics.............................................1767 Storeganizer..................................................1768 Webcollage....................................................1769 Napkyn Inc......................................................1770 PicLogix.............................................................1771 Fulfil.com.........................................................1774 Locked Air......................................................1775 Perfion, Inc......................................................1777 Innovent Solutions.................................... 1780 BizArk Electronic Commerce Co., Ltd................................1781 ShopTalk.......................................................1782 Rackspace....................................................... 1801 Miva................................................................... 1807 Transportation Impact..............................1812 Box On Demand...........................................1813 Magnetic Ticket & Label...........................1815 Veterans Advantage...................................1816 OHL......................................................................1817 MiniSoft.............................................................1818 Move Method............................................... 1820 Sealed Air.........................................................1821 RJMetrics Inc.................................................1822 AFS Shipping Partners............................1829 AirSaver.............................................................1831 Affirm, Inc.......................................................1833 VeriShip............................................................1837 Meridian Global Services........................1839 JR Language Translation Services.....1841

X-Cart............................................................... 1849 Dasinfomedia.................................................1851 LiveIntent.........................................................1852 DealMoon........................................................1855 Unbxd Inc........................................................1856 Melissa Data...................................................1858 Next Caller..................................................... 1860 Dyn.......................................................................1861 Thank You Back...........................................1862 Mad Street Den............................................1863 PulsarFour...................................................... 1866 Algolia...............................................................1867 Order Fulfillment Company................. 1868 Mpire Solutions........................................... 1870 FreshingStock................................................1871 Translate.com................................................1875 Visa, Inc............................................................1876 Dialogs Apps.................................................1877 ScientiaMobile............................................. 1880 imgix...................................................................1881 Looklet..............................................................1882 Tradeport........................................................ 1884 Chetu Inc........................................................1900 OPEX Corporation..................................... 1901 Wiland.............................................................. 1907 RefundsManager.com..............................1909 Exchange Solutions.....................................1911 Globegistics, Inc...........................................1912 71 lbs....................................................................1913 Shenzhen 4PX Information Technology Co. Ltd................................1914 Global Delivery Network..........................1916 Feedvisor..........................................................1917 Act Bold............................................................1921 Numina Group..............................................1928 Unbound Commerce................................1929 Ecomitize........................................................ 1930 SiteSpect, Inc............................................... 1934 Temando..........................................................1935 Clearbridge Mobile....................................1936 UPS i-parcel...................................................1938 Midco Connections...................................1940 Youredi...............................................................1941 Distil Networks............................................ 1942 Optilead.......................................................... 1943 Sarsis................................................................. 1948 Web 2 Market, Inc...................................... 1949 ICD Translation............................................ 1950 Shippo................................................................1951 OSSCube.........................................................1953 Qubit..................................................................1959 Matomy Media Group...............................1962 Money Mailer................................................ 1966 Seaman Paper Company........................1967 American Litho, Inc................................... 1968 ReachDynamics.......................................... 1969 Arqspin..............................................................1971 Deluxe Rewards...........................................1974

Data current as of April 8, 2016

Visit us at irce.com

EXHIBITORS BY BOOTH

IBC.......................................................................1975 ValleyBiggs.....................................................1976 Website Closers...........................................1976 Acumatica.......................................................1977 QubeVu........................................................... 1980

2000-2500s Avectous Integrated Software............2001 EasyAsk..........................................................2003 Optimove.......................................................2006 FuelX................................................................2007 Oro.....................................................................2010 Segment.......................................................... 2013 MobilityeCommerce................................. 2016 NCR Corporation....................................... 2018 Loyalty Builders.......................................... 2019 Israel’s Economic Mission.....................2020 Mirakl................................................................ 2021 Intelligent Audit......................................... 2022 Flanders Investment and Trade........ 2028 Merchant Words........................................ 2029 Bizowie...........................................................2030

Search Technologies................................ 2031 Optimizely.................................................... 2035 TECHROMIX............................................... 2040 Fox IV Technologies, Inc........................ 2041 Episerver........................................................2042 SellerLabs......................................................2043 Gen3 Marketing.........................................2048 Snagshout.....................................................2049 SupremeX Inc.............................................2050 Adbeat............................................................. 2051 Brandpoint.................................................... 2052 Vantiv............................................................... 2053 Straker Translations.................................2054 Brafton............................................................ 2058 Apruvd............................................................ 2059 Return Path, Inc.........................................2060 Payoneer......................................................... 2061 MetaPack Limited.....................................2066 FBAToolkit.com.......................................... 2067 IMEX Global Solutions............................2069 BOSTONtec, Inc.........................................2070 Uptrends..........................................................2071 Dunn Solutions Group, Inc....................2074 ContentOro.................................................. 2076 DM Fulfillment.............................................2100 GTMS................................................................ 2106

SHIPPING PLATFORM FOR COMMERCE

OnRamp.......................................................... 2108 Bounce Exchange........................................ 2112 Restaurant.com.............................................2118 Communication Logistics, Inc............ 2120 SmartBear Software..................................2122 Visiture..............................................................2128 TVPage.............................................................2129 OpinionLab.................................................... 2130 Quantcast Corporation............................2133 Shanghai WANHONG Printing Co., Ltd......................................2134 Blueshift Labs...............................................2137 BOARD International................................2139 Zaius Inc.......................................................... 2140 MagazineGold................................................2141 Calumet Carton............................................2142 Inbenta..............................................................2143 Web Talent Marketing............................. 2148 ownerIQ........................................................... 2150 WhatCounts...................................................2152 Siteworx...........................................................2154 Customer Direct..........................................2158 commercetools............................................2162 Euro VAT Refund.........................................2166 Port Logistics Group.................................2168 Sociomantic Labs.......................................2170

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#1935

IRCE 2016

Consulting, Training, Recruiting, Financial Services, Legal Services, Warranty & Insurance Affirm, Inc.......................................................1833 Apruvd............................................................ 2059 Assurant Product Protection..................874 Ben Crudo Consulting Inc.........................571 commercetools............................................2162 DIFF.......................................................................571 Euro VAT Refund.........................................2166 First Flight Solutions................................. 1140 FitForCommerce..........................................1701 Flanders Investment and Trade........ 2028 FraudWatch.................................................... 785 Ideosity, Inc..................................................... 367 Innovent Solutions.................................... 1780 Intelligent Audit......................................... 2022 LJM Consultants...........................................860 LYONSCG..........................................................401 Meridian Global Services.......................1839 Mpire Solutions........................................... 1870 Navigo Consulting Group, Inc..............1343 Opportunity Nevada..................................1671 OSSCube......................................................1953 Parcel Insurance Plan.................................. 316 Perficient.......................................................... 736 SapientNitro.....................................................872 Search Technologies................................ 2031 SearchReputation.net..................................761 Shipsurance.....................................................1516 Shipware, LLC................................................ 759 SPI......................................................................... 941 SSI......................................................................... 263 Transportation Impact..............................1812 ValleyBiggs.....................................................1976 VAT Compliance Europe “VCE”......... 1668 Venable LLP..................................................... 129 Website Closers...........................................1976 World First........................................................ 107 Worldpay...........................................................537

CSE, Shopping Channel Management, Price Tracking & Optimization BizArk Electronic Commerce Co., Ltd................................1781 Brand View.....................................................1569 CommerceHub............................................... 301 Connexity......................................................... 507 Exclusive Concepts Inc.............................834 Feedvisor..........................................................1917 HubLogix........................................................... 105 Looklet..............................................................1882 MerchantAdvantage LLC.......................... 813 MobilityeCommerce................................. 2016 nextQuery.com.............................................. 1571 Optilead.......................................................... 1943 Optimizely.................................................... 2035 PriceManager............................................... 1434 PriceWaiter, LLC........................................... 229

130 • #irce16

RefundsManager.com..............................1909 ROI Revolution, Inc.......................................717 Sales and Orders..........................................306 Sidecar..................................................................117 SureDone............................................................ 101 Wise Commerce Inc................................. 1642

Customer Service ConnectWithMe.com................................1586 Customer Direct..........................................2158 Etech Global Services............................... 856 Global Access................................................1519 Global Response.............................................511 Inbenta..............................................................2143 MagazineGold................................................2141 Midco Connections...................................1940 National Fulfillment Services.................448 OnBrand24......................................................1134 OpinionLab.................................................... 2130 Rivio Reviews.................................................. 163 SAP Anywhere............................................... 441 SellerEngine Software................................777 Ship-Right Solutions................................ 1202 Speed Commerce........................................1021 Thill, Inc............................................................1010 Trustpilot......................................................... 1436 TryARobot.com........................................... 1688 USA800, Inc................................................... 1575 Velaro....................................................................141 Verified Reviews........................................... 663

Data Mining/Warehousing/ Services AgilOne Inc...................................................... 637 Altius...................................................................349 Communication Logistics, Inc............ 2120 Domo................................................................. 1130 eContext........................................................866 Estafeta Solucions Logistica S.A. de C.V................................................... 676 Experian Data Quality...............................660 Loyalty Builders.......................................... 2019 Melissa Data...................................................1858 OnRamp.......................................................... 2108 Optimove.......................................................2006 PCA Predict....................................................1736 PriceManager............................................... 1434 RJMetrics Inc.................................................1822 Segment.......................................................... 2013 Sigmento...........................................................787 StrategIQ Commerce....................................119 Wiland.............................................................. 1907 Wise Commerce Inc................................. 1642

E-Commerce End to End Systems & Shopping Cart Acumatica.......................................................1977 Adapty.................................................................781

Agility Multichannel....................................340 Assurant Product Protection..................874 Avalara............................................................. 1429 BizArk Electronic Commerce Co., Ltd................................1781 Blue Acorn...................................................... 1041 BoostMySale....................................................373 Broadleaf Commerce.................................540 BVAccel.............................................................. 481 Celerant Technology..................................1541 Chetu Inc........................................................1900 Circle Commerce..........................................1315 CloudCraze.....................................................1629 The Commerce Shop................................. 885 Corra...................................................................649 Dasinfomedia.................................................1851 DCKAP............................................................... 758 DotcomWeavers...........................................230 Dunn Solutions Group, Inc....................2074 eBay....................................................................1421 eComchain....................................................... 476 GoECart...............................................................515 Gorilla Group................................................... 1211 Group FiO.......................................................1637 Guidance...........................................................654 Hostway Services, Inc................................ 770 InOrder ERP Software............................... 585 Intershop.........................................................1542 Israel’s Economic Mission.....................2020 Kadro..................................................................260 Kibo.....................................................................903 Landmark Global.........................................1337 Magento Commerce.........................829, 729 McFadyen Solutions..................................1707 Mozu.................................................................... 329 MUCHECO........................................................ 681 ObjectWave....................................................843 Orderhive..........................................................584 PFSweb........................................................... 1203 Pitney Bowes....................................................817 PulsarFour...................................................... 1866 PunchOut2Go................................................942 Radial..............................................................429 eContext 866 Returnly.com................... 362 Robofirm.............................................................155 ROC Commerce..........................................1609 Rocket Code...................................................480 Royal Cyber Inc.............................................449 Salsify................................................................1567 SAP Anywhere............................................... 441 SAP Hybris.......................................................407 Sarsis................................................................. 1948 Shopify Plus.................................................... 467 Shotfarm..........................................................1037 Siteworx...........................................................2154 SkyBOX Checkout.........................................261 Something Digital........................................ 763 Stitch Labs.......................................................483 Symphony Commerce............................... 149 UniteU Commerce..................................... 1420 UPS i-parcel...................................................1938 VoyageOne/USjoi......................................... 201 VTEX....................................................................357 Web 2 Market, Inc...................................... 1949

Data current as of April 8, 2016

Visit us at irce.com

EXHIBITORS BY CATEGORY

Webgility, Inc................................................ 1442 WebJaguar........................................................313 X-Cart............................................................... 1849 Youredi...............................................................1941 Znode................................................................ 1441

E-Commerce Platform Aabaco Small Business from Yahoo.................................................809 Adapty.................................................................781 Adobe Systems.............................................. 519 Americaneagle.com................................... 1013 Aptos................................................................ 1309 Atandra T-HUB.............................................. 253 ATTRAQT.........................................................670 Bank of America Merchant Services.................................1538 Bigcommerce.................................................. 341 BoostMySale....................................................373 Broadleaf Commerce.................................540 ChannelAdvisor............................................803 Cloud Conversion........................................468 CloudCraze.....................................................1629 commercetools............................................2162 CommerceV3, Inc......................................... 412 Curalate............................................................. 239 Demandware...................................................610 DesktopShipper..............................................218 Dialogs Apps.................................................1877 DOBA..................................................................573 Dynamic Yield................................................ 356 EasyPost.............................................................215 eComchain....................................................... 476 Episerver........................................................2042 Etail Solutions................................................. 214 Etech Global Services............................... 856 Fanplayr Targeted Conversions......... 1035 FBAToolkit.com.......................................... 2067 FitForCommerce..........................................1701 FlexShopper..................................................1740 Four51 OrderCloud......................................1241 Gorilla Group................................................... 1211 Heartland.......................................................... 876 HighJump...................................................... 231 inRiver Inc......................................................... 641 Insite Software............................................... 307 Intershop.........................................................1542 JangoMail..........................................................377 Lightspeed POS............................................580 Looklet..............................................................1882 LYONSCG..........................................................401 Magento Commerce.........................829, 729 McFadyen Solutions..................................1707 MerchantAdvantage LLC.......................... 813 MetaPack Limited.....................................2066 Mirakl................................................................ 2021 Miva................................................................... 1807 Mozu.................................................................... 329 MUCHECO........................................................ 681 NebuCore.......................................................... 581 NetSuite, Inc....................................................601 Newegg.com.................................................1235

Newgistics......................................................... 421 Oro.....................................................................2010 OSSCube.........................................................1953 Planet Payment...............................................513 PrestaShop...................................................... 559 Pricefalls.com Marketplace................... 1654 PulsarFour...................................................... 1866 Rackspace....................................................... 1801 Radial..............................................................429 Rakuten.............................................................. 1113 Razorfish...........................................................548 ROC Commerce..........................................1609 Sarsis................................................................. 1948 Sealed Air.........................................................1821 SellerActive.......................................................221 SellerCloud..................................................... 200 SellerEngine Software................................777 Shenzhen 4PX Information Technology Co. Ltd................................1914 ShipStation.....................................................1329 Shippo............................................................1951 Shopify Plus.................................................... 467 SiteSpect, Inc............................................... 1934 Skubana............................................................208 SPI......................................................................... 941 SureDone............................................................ 101 Symphony Commerce............................... 149 Teapplix Inc.....................................................1715 TECHROMIX............................................... 2040 Thanx Media....................................................1611 Trustpilot......................................................... 1436 TurnTo Networks........................................ 1204 United States Postal Service................1529 Vantiv............................................................... 2053 Virtual Logistics Inc.................................... 474 Volo Commerce............................................1512 VoyageOne/USjoi......................................... 201 VTEX....................................................................357 Webgility, Inc................................................ 1442 WebInterpret.....................................................151 WebJaguar........................................................313 WebLinc Commerce Platform............ 1303 WooCommerce............................................. 455 X-Cart............................................................... 1849 Yahoo..................................................................809 Yottaa.............................................................642 Znode................................................................ 1441

Email, Affiliate, Online Media Marketing 4-Tell..................................................................... 318 Aabaco Small Business from Yahoo.................................................809 Acceleration Partners................................1413 Adobe Systems.............................................. 519 AdRoll...............................................................1040 Affiliate Window..........................................1655 AvantLink........................................................ 1757 Barilliance........................................................1543 Blue Cherry Group......................................1719 Bluecore............................................................1581 Blueshift Labs...............................................2137

June 7-10, 2016 • Chicago • McCormick Place West

Bounce Exchange........................................ 2112 Bronto Software........................................... 703 DealMoon........................................................1855 dotmailer..........................................................669 Emarsys North America............................772 IBM........................................................................ 919 Ignite OPM..........................................................131 JangoMail..........................................................377 Kevy.....................................................................348 LeadGiant.........................................................1661 Listrak...............................................................1003 Loyalty Builders.......................................... 2019 Mad Street Den............................................1863 MailChimp..........................................................167 Maropost Marketing Cloud..................... 629 Next Caller..................................................... 1860 NiftyImages.com......................................... 940 Optilead.......................................................... 1943 Pepperjam.......................................................1128 PulseTV..............................................................375 Quantcast Corporation............................2133 Rakuten.............................................................. 1113 ReachDynamics.......................................... 1969 Remarkety.........................................................551 Sailthru..................................................................113 Selligent............................................................ 1751 SendGrid..........................................................1585 ShareASale.................................................... 1403 Sidecar..................................................................117 SmarterHQ......................................................1766 Thank You Back...........................................1862 WhatCounts...................................................2152 Whereoware....................................................574 Windsor Circle.............................................. 1737 Yahoo..................................................................809

Fulfillment & Delivery Services, Drop Ship, Packaging, Returns Accurate Box Company..........................1749 AirSaver.............................................................1831 Aramex.............................................................. 567 Australian Fulfillment.................................668 BOSTONtec, Inc.........................................2070 Box On Demand...........................................1813 Boxberry......................................................... 1669 Calumet Carton............................................2142 Canada Post....................................................1561 Chicago Tag & Label..................................1521 CommerceHub............................................... 301 Commonwealth Packaging Company........................... 1670 DesktopShipper..............................................218 DHL eCommerce.............................................711 Direct Link Worldwide............................ 1036 Distribution Alternatives........................... 219 DM Fulfillment.............................................2100 DOBA..................................................................573 eBay....................................................................1421 Engineering Innovation............................1615 FIDELITONE.................................................... 243 Forest Shipping International Ltd......1675 FreshingStock................................................1871

131

IRCE 2016

Fulfillify.com.................................................... 675 Fulfillment.com...............................................271 Global Delivery Network..........................1916 IBC.......................................................................1975 IDS - Integrated Distribution Services, Inc................................................ 414 IMEX Global Solutions............................2069 Infoplus............................................................ 1680 Ingram Content Group.............................. 255 Ingram Micro Commerce & Fulfillment Solutions......................... 233 Intertape Polymer Group (IPG).......... 1206 Jagged Peak.................................................1409 Jiangsu Jingchuang Electronics Co, Ltd.................................1681 Landmark Global.........................................1337 Locked Air......................................................1775 Magnetic Ticket & Label...........................1815 MiniSoft.............................................................1818 Move Method............................................... 1820 Narvar................................................................. 639 National Fulfillment Services.................448 Newgistics......................................................... 421 NPI.......................................................................1663 OHL......................................................................1817 OnTrac................................................................1515 Order Fulfillment Company................. 1868 OSM Worldwide...........................................760 Packsize............................................................1614 Parcel Insurance Plan.................................. 316 Performance Team.......................................237 Pitney Bowes....................................................817 Port Logistics Group.................................2168 Promotion Fulfillment Center............... 658 PulseTV..............................................................375 Ranpak Corp................................................. 1666 RefundsManager.com..............................1909 Returnly.com................................................... 362 Saddle Creek Logistics Services......... 754 Schaefer Systems International Inc.......................................1138 Sealed Air.........................................................1821 Seaman Paper Company........................1967 Shanghai WANHONG Printing Co., Ltd......................................2134 Ship-Right Solutions................................ 1202 ShipMonk.......................................................... 259 ShipStation.....................................................1329 Shipsurance.....................................................1516 Shiptor Global Solutions..........................1120 Shipware, LLC................................................ 759 ShipWorks........................................................320 Simplistic..........................................................470 Speed Commerce........................................1021 SPS Commerce.............................................943 Stalco Inc.........................................................1667 Stamps.com....................................................1621 Summit Direct Mail.......................................773 SupremeX Inc.............................................2050 Systems Technology, Inc.......................... 242 Temando..........................................................1935 Thill, Inc............................................................1010 Tipalti.................................................................1756 TrueShip LLC....................................................315

132 • #irce16

United Fulfillment Solutions, Inc........1437 UPS....................................................................... 619 USA800, Inc................................................... 1575 Window Book, Inc...................................... 1577

Gift Cards & Loyalty/Coupon/ Incentive Programs, Merchandising & Personalization 4-Tell..................................................................... 318 Artifi Labs.........................................................840 Barilliance........................................................1543 Commonwealth Packaging Company........................... 1670 DCKAP............................................................... 758 DealMoon........................................................1855 DECORA Designs........................................ 555 Deluxe Rewards...........................................1974 Edgecase...........................................................757 Exchange Solutions.....................................1911 Group FiO.......................................................1637 Hawk Search...................................................1710 IDR Marketing Partners.............................742 Kevy.....................................................................348 MagazineGold................................................2141 Magnetic Ticket & Label...........................1815 Nosto Solutions...............................................121 PriceWaiter, LLC........................................... 229 Reflektion.........................................................1641 Restaurant.com.............................................2118 ShopSocially.................................................. 1510 SMARTASSISTANT......................................1341 Thank You Back...........................................1862 Veterans Advantage...................................1816 Windsor Circle.............................................. 1737 Zmags................................................................350

Global Solutions & Language Translation Services Azoya..................................................................1031 CCJK.....................................................................241 EBL Global Logistics.................................. 583 Flanders Investment and Trade........ 2028 ICD Translation............................................ 1950 iGlobal Stores................................................. 228 Interpro Translation Solutions............... 667 JR Language Translation Services.....1841 Planet Payment...............................................513 PunchOut2Go................................................942 SapientNitro.....................................................872 SkyBOX Checkout.........................................261 Straker Translations.................................2054 Translate.com................................................1875 Translations.com...........................................1321 UPS i-parcel...................................................1938

Logistics AFMS Global Logistics Consultants......................... 1508

AFS Shipping Partners.................1829, 636 Anchor Computer/ Anchor Software..................................... 673 Aramex.............................................................. 567 Boxberry......................................................... 1669 Dematic..............................................................1114 Direct Link Worldwide............................ 1036 Distribution Alternatives........................... 219 EasyPost.............................................................215 EBL Global Logistics.................................. 583 Engineering Innovation............................1615 Estafeta Solucions Logistica S.A. de C.V................................................... 676 FedEx................................................................. 1217 FIDELITONE.................................................... 243 First Flight Solutions................................. 1140 FirstMile............................................................1763 Forest Shipping International Ltd......1675 Freightos............................................................775 FreshingStock................................................1871 Fulfil.com.........................................................1774 Fulfillify.com.................................................... 675 Fulfillment.com...............................................271 Global Access................................................1519 Global Delivery Network..........................1916 Globegistics, Inc...........................................1912 GTMS................................................................ 2106 IBC.......................................................................1975 IDS - Integrated Distribution Services, Inc................................................ 414 IMEX Global Solutions............................2069 Intelligent Audit......................................... 2022 Jiangsu Jingchuang Electronics Co, Ltd.................................1681 MagicLogic......................................................240 MetaPack Limited.....................................2066 MiniSoft.............................................................1818 Move Method............................................... 1820 NCR Corporation....................................... 2018 OHL......................................................................1817 Order Fulfillment Company................. 1868 OSM Worldwide...........................................760 Packsize............................................................1614 Performance Team.......................................237 Port Logistics Group.................................2168 Promotion Fulfillment Center............... 658 ProShip, Inc....................................................1657 Refund Retriever, LLC................................ 1721 RR Donnelley................................................ 1549 Saddle Creek Logistics Services......... 754 SEKO Logistics.............................................1767 Shenzhen 4PX Information Technology Co. Ltd................................1914 ShipHero............................................................575 ShippingEasy....................................................212 Shippo................................................................1951 ShipSource..................................................... 300 Shiptor Global Solutions..........................1120 SSI......................................................................... 263 Stalco Inc.........................................................1667 Stamps.com....................................................1621 StrategIQ Commerce....................................119 Tradeport........................................................ 1884 Transportation Impact..............................1812

Data current as of April 8, 2016

Visit us at irce.com

EXHIBITORS BY CATEGORY

United Fulfillment Solutions, Inc........1437 UPS....................................................................... 619 VeriShip............................................................1837 Vinculum Limited........................................1639 Window Book, Inc...................................... 1577 Youredi...............................................................1941

Marketing/Advertising & Publication/Media Acceleration Partners................................1413 Adbeat............................................................. 2051 AddShoppers............................................... 1038 AdRoll...............................................................1040 AffiliateManager.com................................1755 Anchor Computer/ Anchor Software..................................... 673 Azoya..................................................................1031 BKA Content.................................................. 472 Brafton............................................................ 2058 Brand Networks............................................ 354 Brandpoint.................................................... 2052 Buzztala, LLC............................................... 1039 Canada Post....................................................1561 CommerceV3, Inc......................................... 412 Connexity......................................................... 507 ContentOro.................................................. 2076 Conversions on Demand......................... 838 Criteo.................................................................1535 CrowdFlower.................................................. 682 Curalate............................................................. 239 Cymbio..............................................................360 Elite SEM........................................................... 768 Emarsys North America............................772 FuelX................................................................2007 Gen3 Marketing.........................................2048 IDR Marketing Partners.............................742 Internet Retailer................................1229, 1129 Israel’s Economic Mission.....................2020 LeadGiant.........................................................1661 LiveIntent.........................................................1852 Mad Street Den............................................1863 Magnetic.............................................................321 MailChimp..........................................................167 Maropost Marketing Cloud..................... 629 Merchant Words........................................ 2029 Merkle................................................................. 534 Money Mailer................................................ 1966 Multichannel Merchant............................ 1209 NextPerf............................................................ 352 NiftyImages.com......................................... 940 Olapic.................................................................220 Optimove.......................................................2006 Ortery Technologies.................................... 1121 ownerIQ........................................................... 2150 Pepperjam.......................................................1128 Quantcast Corporation............................2133 Razorfish...........................................................548 ReachDynamics.......................................... 1969 Remarkety.........................................................551 RetailMeNot, Inc......................................... 1649 Retention Science........................................780 RR Donnelley................................................ 1549

Sailthru..................................................................113 Sales and Orders..........................................306 SAP Hybris.......................................................407 SellerLabs......................................................2043 Selligent............................................................ 1751 ShopSocially.................................................. 1510 SimilarWeb......................................................1135 Snagshout.....................................................2049 Snap36............................................................... 749 Social Annex.....................................................741 Sociomantic Labs.......................................2170 STARS Online Product Review Program.................................... 1760 SteelHouse........................................................1141 Summit Direct Mail.......................................773 Tagazu - Interactive Video Platform........................................1762 Tealium............................................................... 335 TryARobot.com........................................... 1688 TVPage.............................................................2129 Veterans Advantage...................................1816 Visual IQ...........................................................1555 WhatCounts...................................................2152 Wiland.............................................................. 1907 Zaius Inc.......................................................... 2140 ZenContent.....................................................880

Mobile Akamai Technologies.................................. 415 Blueshift Labs...............................................2137 Buzztala, LLC............................................... 1039 Clearbridge Mobile....................................1936 Conversions on Demand......................... 838 Criteo.................................................................1535 Dasinfomedia.................................................1851 Dunn Solutions Group, Inc....................2074 FuturePay.........................................................1616 Kadro..................................................................260 Kount................................................................ 1503 Mad Mobile...................................................... 435 Mobile1st............................................................257 Next Caller..................................................... 1860 PM Digital.......................................................... 913 RetailMeNot, Inc......................................... 1649 Royal Cyber Inc.............................................449 ScientiaMobile............................................. 1880 Shopgate........................................................... 461 SMARTASSISTANT......................................1341 SteelHouse........................................................1141 Unbound Commerce................................1929 Yottaa.............................................................642

Online Payments & Site Security Affirm, Inc.......................................................1833 Amazon Payments.................................... 767 Apruvd............................................................ 2059 Authorize.Net.................................................. 501 Bank of America Merchant Services.................................1538 Braintree.............................................................135

June 7-10, 2016 • Chicago • McCormick Place West

Chargeback Gurus..................................... 1656 eMerchant...................................................... 1509 Eye4Fraud....................................................... 358 Forter.................................................................. 249 FraudWatch.................................................... 785 FuturePay.........................................................1616 JCB International........................................1536 Kount................................................................ 1503 Payoneer......................................................... 2061 Paypal...................................................................135 Subscribe Pro................................................. 784 Symantec........................................................ 1220 Tipalti.................................................................1756 TrueShip LLC....................................................315 Vantiv............................................................... 2053 Venable LLP..................................................... 129 Worldpay...........................................................537 Zooz, Inc........................................................... 882

Order Management Systems 71 lbs....................................................................1913 Aptos................................................................ 1309 Atandra T-HUB.............................................. 253 Avectous Integrated Software...........2001 Bizowie...........................................................2030 Brightpearl....................................................... 685 Circle Commerce..........................................1315 Cloud Conversion........................................468 Deposco............................................................204 Etail Solutions................................................. 214 FBAToolkit.com.......................................... 2067 Four51 OrderCloud......................................1241 Freestyle Solutions.....................................934 GoECart...............................................................515 HubLogix........................................................... 105 Infoplus............................................................ 1680 InOrder ERP Software............................... 585 Jagged Peak.................................................1409 Kibo.....................................................................903 Melissa Data...................................................1858 MobilityeCommerce................................. 2016 Natural Solutions...........................................1011 nChannel........................................................... 482 NebuCore.......................................................... 581 NetSuite, Inc....................................................601 Orderhive..........................................................584 Oro.....................................................................2010 SalesWarp.........................................................310 SellerActive.......................................................221 SellerCloud..................................................... 200 ShippingEasy....................................................212 Siggins................................................................ 541 Skubana............................................................208 SkuVault...............................................................211 Springboard Retail......................................680 Stitch Labs.......................................................483 Stone Edge Technologies........................1103 Subscribe Pro................................................. 784 Teapplix Inc.....................................................1715 Tejas Software, Inc.....................................1677 Vinculum Limited........................................1639 Volo Commerce............................................1512

133

IRCE 2016

WebLinc Commerce Platform............ 1303

Other 71 lbs...............................................................1913 AgilOne Inc.................................................. 637 Algolia...........................................................1867 American Litho, Inc................................ 1968 APC Postal Logistics LLC......................1136 Artifi Labs.....................................................840 BOARD International..............................2139 Calumet Carton.........................................2142 Certona..........................................................909 Chicago Tag & Label................................1521 CubiScan.......................................................666 Distil Networks......................................... 1942 Domo............................................................. 1130 Dyn..................................................................1861 Endicia...........................................................1621 Experian Data Quality.............................660 Facelet...........................................................684 ForeSee........................................................1674 Fox IV Technologies, Inc....................... 2041 G2 Crowd....................................................... 143 Intertape Polymer Group (IPG)......... 1206 JCB International......................................1536 JLL.................................................................... 451 LJM Consultants........................................860 MasterCard..................................................1587 Nagarro.......................................................... 553 OnRamp...................................................... 2108 Opportunity Nevada................................1671 Payoneer..................................................... 2061 PowerReviews............................................. 328 QubeVu........................................................ 1980 Retention Science.....................................780 Return Path, Inc......................................2060 ShipWorks....................................................320 Shoptalk.......................................................1782 SiteSpect, Inc............................................ 1934 Slice Intelligence........................................1761 Snagshout.................................................2049 SupremeX Inc..........................................2050 Symantec.................................................... 1220 U-PIC Insurance Services......................1723 United States Postal Service...............1529 ValleyBiggs.................................................1976 Velaro............................................................... 141 VeriShip........................................................1837 Visa, Inc........................................................1876 Visual IQ.......................................................1555 Website Closers........................................1976

POS & Sales Tax Avalara............................................................. 1429 Brightpearl....................................................... 685 Celerant Technology..................................1541 Demandware...................................................610 Deposco............................................................204 Facelet...............................................................684 Heartland.......................................................... 876

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Lightspeed POS............................................580 Sovos................................................................. 1573 Springboard Retail......................................680 UniteU Commerce..................................... 1420 VAT Compliance Europe “VCE”......... 1668

Search Engine Marketing Act Bold................................................. 332, 1921 Blue Cherry Group......................................1719 Corelead Interactive................................... 652 Elite SEM........................................................... 768 Exclusive Concepts Inc.............................834 Feefo....................................................................557 iGlobal Stores................................................. 228 Matomy Media Group...............................1962 Merkle................................................................. 534 NetElixir, Inc..................................................1008 Page One Power........................................... 776 PM Digital.......................................................... 913 Rand Marketing.............................................366 RankSense....................................................... 385 Rio SEO............................................................ 1014 ROI Revolution, Inc.......................................717 SearchReputation.net..................................761 SellerLabs......................................................2043 SEMrush.......................................................... 1439 seoClarity......................................................... 368 SLI Systems, Inc........................................... 1601 Translations.com...........................................1321 Trinity Insight.................................................302 Verified Reviews........................................... 663 Visiture..............................................................2128 Web Talent Marketing............................. 2148 Wpromote........................................................ 929 Yotpo.................................................................. 655

Site Content & Online Catalogs, Rich Media & Video Solutions Akeneo...............................................................450 Altius...................................................................349 Arqspin..............................................................1971 BKA Content.................................................. 472 Brafton............................................................ 2058 Brandpoint.................................................... 2052 CCJK.....................................................................241 ContentOro.................................................. 2076 Corelead Interactive................................... 652 Cymbio..............................................................360 DECORA Designs........................................ 555 E-commerce Image Editing...................549 inRiver Inc......................................................... 641 Insite Software............................................... 307 Invodo................................................................1713 Mark Roberts Motion Control............... 262 Olapic.................................................................220 Ortery Technologies.................................... 1121 Perfion, Inc......................................................1777 Salsify................................................................1567 Shotfarm..........................................................1037 Sigmento...........................................................787

Sitecore.............................................................1107 Snap36............................................................... 749 SPS Commerce.............................................943 Tagazu - Interactive Video Platform........................................1762 TurnTo Networks........................................ 1204 TVPage.............................................................2129 Webcollage....................................................1769 ZenContent.....................................................880 Zmags................................................................350

Social AddShoppers............................................... 1038 Bold Commerce............................................ 563 Brand Networks............................................ 354 Feefo....................................................................557 G2 Crowd.......................................................... 143 Matomy Media Group...............................1962 Rivio Reviews.................................................. 163 Shopper Approved, Trust Guard...........351 Site Vibes........................................................ 1708 STARS Online Product Review Program.................................... 1760 Wpromote........................................................ 929 Yotpo.................................................................. 655

Supply Chain, Surplus Liquidation, Warehousing, Wholesale Distributors Acumatica.......................................................1977 Bizowie...........................................................2030 Chetu Inc........................................................1900 CubiScan...........................................................666 FirstMile............................................................1763 Freightos............................................................775 HighJump...........................................................231 PicLogix.............................................................1771 ProShip, Inc....................................................1657 Refund Retriever, LLC................................ 1721 Schaefer Systems International Inc.......................................1138 ShipSource..................................................... 300 Snapfulfil............................................................ 314 Tradeport........................................................ 1884

UX, Conversion Analysis & Analytics, Site Search Alexander Interactive Inc........................ 835 Algolia...............................................................1867 ATTRAQT.........................................................670 Blue Acorn...................................................... 1041 Bounce Exchange........................................ 2112 BVAccel.............................................................. 481 Celebros Conversion Technologies.... 659 Certona..............................................................909 The Commerce Shop................................. 885 Communication Logistics, Inc............ 2120 Convermax...................................................... 740

Data current as of April 8, 2016

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EXHIBITORS BY CATEGORY

CrowdFlower.................................................. 682 EasyAsk..........................................................2003 Edgecase...........................................................757 Episerver........................................................2042 Fanplayr Targeted Conversions......... 1035 Hawk Search...................................................1710 imgix...................................................................1881 Inbenta..............................................................2143 Inferlytics.......................................................... 662 Innovent Solutions.................................... 1780 Mobile1st............................................................257 Napkyn Inc......................................................1770 Narvar................................................................. 639 Nextopia Software Corporation..........................1620, 123, 908 nextQuery.com.............................................. 1571 OpinionLab.................................................... 2130 Optimizely.................................................... 2035 PCA Predict....................................................1736 Perficient.......................................................... 736 Qubit..................................................................1959 Rocket Code...................................................480 Search Technologies................................ 2031 Searchmetrics, Inc....................................... 475 SearchSpring...................................................1110 Siteworx...........................................................2154 SLI Systems, Inc........................................... 1601 SmartBear Software..................................2122 Soasta................................................................. 207 Tealium............................................................... 335 Thanx Media....................................................1611 Trinity Insight.................................................302 Unbxd Inc........................................................1856 Usability Sciences........................................466 UserTesting....................................................1640 Visual Website Optimizer........................ 766 Zaius Inc...................................................... 2140

Warehousing Systems & Services Avectous Integrated Software...........2001 Barcoders.com............................................103 BOSTONtec, Inc...................................... 2070 CubiScan.......................................................666 Dematic..........................................................1114 DM Fulfillment..........................................2100 Fulfil.com..................................................... 1774 HighJump...................................................... 231 Ingram Micro Commerce & Fulfillment Solutions....................... 233 NCR Corporation..................................... 2018 Numina Group...........................................1928 OPEX Corporation................................... 1901 PicLogix.........................................................1771 SEKO Logistics..........................................1767 ShipHero........................................................575 ShipMonk...................................................... 259 Siggins............................................................ 541 SkuVault.......................................................... 211 Snapfulfil........................................................ 314 Storeganizer...............................................1768 Systems Technology, Inc........................ 242

Tejas Software, Inc...................................1677 Tension Packaging & Automation.....1335

Web Design & Graphics Services Act Bold..............................................332, 1921 Alexander Interactive Inc........................ 835 Americaneagle.com................................... 1013 Ben Crudo Consulting Inc.........................571 Blue Like Neon................................................371 Bold Commerce............................................ 563 Classy Llama................................................... 937 Corra...............................................................649 Dialogs Apps.................................................1877 DIFF.......................................................................571 DotcomWeavers...........................................230 E-commerce Image Editing..................549 Ecomitize.................................................... 1930 Guidance.......................................................654 ObjectWave.................................................843 Miva............................................................... 1807 Mpire Solutions......................................... 1870 PFSweb........................................................ 1203 Rand Marketing..........................................366 Simplistic..........................................................470 Something Digital..................................... 763 TECHROMIX............................................... 2040 Web 2 Market, Inc...................................... 1949 Web Talent Marketing............................2148 Whereoware....................................................574

Web Hosting & Site Performance Akamai Technologies................................ 415 AlertBot.............................................................. 841 Arqspin..........................................................1971 Blue Like Neon............................................ 371 Catchpoint Systems Inc..........................1758 Ecomitize........................................................ 1930 Hostway Services, Inc.............................. 770 Hostwinds........................................................ 858 imgix...............................................................1881 Instart Logic Inc............................................ 683 LiquidPixels......................................................735 Nexcess............................................................ 1308 Rackspace................................................... 1801 RankSense.................................................... 385 ScientiaMobile............................................. 1880 Searchmetrics, Inc..................................... 475 seoClarity...................................................... 368 Simple Helix.................................................... 267 Sitecore.............................................................1107 Siteimprove....................................................1754 SmartBear Software................................2122 Soasta................................................................. 207 Uptrends..........................................................2071 Visual Website Optimizer...................... 766 ZeroLag Hosting and Cloud Services................................ 739

June 7-10, 2016 • Chicago • McCormick Place West

ADVERTISER

INDEX Affirm, Inc..........................................................................................25 Akamai Technologies........................................................31 American Litho, Inc............................................................76 ATTRAQT...........................................................................................37 BlueSwitch.......................................................................................38 ERA............................................................................................................50 Forter.......................................................................................................26 InRiver, Inc.........................................................................................72 Internet Retailer Top 500 Guide.....................64 Internet Retailer Win the Wheels...................55 IRCE 2017..........................................................................................49 Kibo...........................................................Inside Back Cover Listrak.....................................................................................................96 LMFAsia...............................................................................................62 MailChimp.............................................................................................5 MarketingSherpa....................................................................56 Money Mailer................................................................................76 NetSuite, Inc................................Inside Front Cover nextQuery.com..........................................................................82 OPEX Corporation................................................................32 Optimizely........................................................................................82 PCA Predict...................................................................................43 PFSweb....................................................................................................6 PunchOut2Go.............................................................................72 Rackspace........................................................................................96 ROI Revolution, Inc...................................................................1 SalesWarp........................................................................................95 SAP Anywhere............................................................................13 SellerCloud......................................................................................95 SEMrush..............................................................................................115 Soasta.....................................................................................................115 SteelHouse......................................................................................116 Symphony Commerce..................................................116 Temando..........................................................................................129 Visual IQ..............................................................................................44 WebLinc Commerce Platform.............................17 Windsor Circle.............................................................................18 ZenContent..................................................................................125

This advertiser index is provided for the reader/s convenience and is not part of the advertisement sales contract. While every attempt is made to provide accurate information, the publisher cannot be held accountable for errors or omissions.

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