EMPRESA E INICIATIVA EMPRENDEDORAINGLÉS
WORKING UNIT OBJETIVES WITH THE E.L.A. 2SR ISABEL PÉREZ 04/10/2015
I.E.S. “La Rosaleda”
WORKING WITH THE LANGUAGE ASSISTANT: Students will work on the main objectives of each unit
UNIT ONE: PLANNING A RESTAURANT
OBJETIVE 1: Describe the services, customers, and competition of a restaurant. ACTIVITY FOR THE STUDENTS:
#Describe the services that can be offered. #Describe the kind of customers it may have. # Describe the competition of that business. Students will have to imagine that they have their own business like the one in the picture. That business is located in Málaga and it is close to the Paseo Marítimo Antonio Machado.
STUDENTS MUST WRITE THEIR NAME AND SURNAME FIRST Students will work in pairs and they will have a few minutes to prepare their answers. Then the students will have to read them out loud. A discussion can start at any time.
ACTIVITY FOR THE STUDENTS: #What kind of business do you think it is? #Describe the services that can be offered. #Describe the kind of customers it may have. # Describe the competition of that business.
ACTIVITY FOR THE STUDENTS: #What kind of business do you think it is? #Describe the services that can be offered. #Describe the kind of customers it may have. # Describe the competition of that business.
ACTIVITY FOR THE STUDENTS: #What kind of business do you think it is? #Describe the services that can be offered. #Describe the kind of customers it may have. # Describe the competition of that business.
ACTIVITY FOR THE STUDENTS: #What kind of business do you think it is? #Describe the services that can be offered. #Describe the kind of customers it may have. # Describe the competition of that business.
ACTIVITY FOR THE STUDENTS: #What kind of business do you think it is? #Describe the services that can be offered. #Describe the kind of customers it may have. # Describe the competition of that business.
ACTIVITY FOR THE STUDENTS: #What kind of business do you think it is? #Describe the services that can be offered. #Describe the kind of customers it may have. # Describe the competition of that business.
-What kind of business do you think it is? -Describe the services that can be offered. -Describe the kind of customers it may have. -Describe the competition of that business.
OBJETIVE 2: List special personal qualities a restaurant owner needs. ACTIVITY FOR THE STUDENTS: #1 Write down the meaning of the following words and write five more personal qualities a good waiter/waitress should have: Responsible eficaz punctual Ordenado y limpio Respetuoso Obedient Kind Confidente Well-manner Well-behaved Polite
#2 Rewrite correctly the following words: squils, kaind, eyucasion, esmail, gut, eibol, pashient, #3. 1 Read carefully these situations or scenarios and discuss on the best solutions: a) b) c) d)
My boss usually shouts at me when he is stressed. My workmate turns her back when I need help. Cooks often delay the orders and customers get quite angry at me. One of my colleagues doesn’t like working as a waitress because she can’t stand customer’s children around.
#3 .2 Translate the following sentences to Spanish then, give different solutions to these problems: 1. 2. 3. 4. 5. 6.
A un camarero se le cae una copa y mancha a un cliente. A un cliente le falta el cubierto en la mesa Un camarero le falta el respeto a un cliente. Al maître se le olvida anotar un plato en la comanda. Un cliente se queja que esta cruda la carne. un cliente le reclama al camarero que su cuenta esta mal.
#4 Every English word has a grammar mistake. Correct all of them.
Untidy Bossi Relaible Shai Lasy Organaised Experinced Actife Frendly Risponsable
desordenado mandón fiable tímido vago Organizado Experimentado Activo amigable responsable
Enthusiastic Helpfull Polait Relax Clin Athoritative Har-working Scrufy Ambitios Resorceful
entusiasta servicial educado relajado limpio autoritario trabajador desaliñado ambicioso ingenioso
# Check and read this link, then give us your opinion http://www.stuckserving.com/waiter-articles/the-top-three-waiter-and-waitress-skills http://fandbfood.com/what-is-waitress/
OBJETIVE 3: List ways to help your business “stand out” from its competition. ACTIVITY FOR THE STUDENTS: Read the following statements and chose between the different options that are given (it is possible to tick more than one): WAYS TO DIFFERENTIATE o PRODUCT- You can transform your product into something more trendy/boring/ useful to the customer. Adding new features that competitors don’t have is an excellent decision. o SERVICE- You can improve your service making a different menu/ rising prices/ creating a luxurious decoration/ looking for an ordinary location. Customers and clients usually prefer paying a bit more for services that have an attractive look or feeling. o SOLVING PROBLEMS- Creating a good atmosphere not only with the staff but also with customers is an important key to succeed. o MESSAGE OF VALUE- Customers should really know what makes different your business from the competitors. o A unique habit, a specific guaranteeo COMPETITORS- It is important to know our competitors deeply so we can offer better services http://www.businessknowhow.com/marketing/dominate.htm http://helpsme.com/articles/marketing/product-differentiation http://www.businessinsurance.org/10-steps-to-making-your-smallbusiness-stand-out/
UNIT 2: CHOOSING A LOCATION OBJETIVE 1: LIST THREE THIINGS TO THINK ABOUT IN DECIDING WHERE TO LOCATE YOUR RESTAURANT 1#Watch carefully the image and then describe what you can see. 2#is it positive to locate another restaurant in that area or not? Why 3#what kind of customers will go to? How much money do you think people will agree to pay in those restaurants? And how about the menu, what do you think they will be like? 4# Do you think the transportation to get to will be good or not? Why
1#Watch carefully the image and then describe what you can see. 2#is it positive to locate another restaurant in that area or not? Why 3#what kind of customers will go to? How much money do you think people will agree to pay in those restaurants? And how about the menu, what do you think they will be like? 4# Do you think the transportation to get to will be good or not? Why
1#Watch carefully the image and then describe what you can see. 2#is it positive to locate another restaurant in that area or not? Why 3#what kind of customers will go to? How much money do you think people will agree to pay in those restaurants? And how about the menu, what do you think they will be like? 4# Do you think the transportation to get to will be good or not? Why
1#Watch carefully the image and then describe what you can see. 2#is it positive to locate another restaurant in that area or not? Why 3#what kind of customers will go to? How much money do you think people will agree to pay in those restaurants? And how about the menu, what do you think they will be like? 4# Do you think the transportation to get to will be good or not? Why
1#Watch carefully the image and then describe what you can see. 2#is it positive to locate another restaurant in that area or not? Why 3#what kind of customers will go to? How much money do you think people will agree to pay in those restaurants? And how about the menu, what do you think they will be like? 4# Do you think the transportation to get to will be good or not? Why
1#Watch carefully the image and then describe what you can see. 2#is it positive to locate another restaurant in that area or not? Why 3#what kind of customers will go to? How much money do you think people will agree to pay in those restaurants? And how about the menu, what do you think they will be like? 4# Do you think the transportation to get to will be good or not? Why