The Learning Experience @ Cisco Networking Academy March 2017
Number of IT Skilled Workers by 2020 McKinsey Report, Fortune Magazine, May 2015
Cisco Networking Academy
95M surplus
Low-skilled
45M shortage
Medium-skilled Š 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
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Cisco: The Worldwide Leader in IT +9500 Academies
257K
162K
+170 Countries
68K
184K 189K
+6.0M Students Served
190K
+20K Instructors
Cisco Networking Academy 1M Currently Enrolled Globally Š 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Preparing people for IT careers since 1997
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“ The Cisco Networking Academy curriculum helped start my career as a young student, enhance my skills as a professional and provide new growth opportunities as an instructor. My success was driven by the fact that each course has a unique balance of written, multimedia, and interactive content to suit any kind of learner."
Stephen Lynch, Former Networking Academy student and instructor Consulting Systems Engineer, Cloud Solutions
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Networking Academy Learning Experience
S T AR T
G O AL
Dynamic assessments and rich feedback support personalized instruction
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COM MUNICATE COLLABORATE
PROBLEM SOLVE
Networking Academy Learning Experience Develop teamwork skills while doing simulated and hands-on activities
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The Skills-to-Jobs Learning Experience What Students Learn
How Students Learn
How Students Think
•
Networking
•
Learning by doing
•
Customer-centric mindset
•
Security and Cybersecurity
•
Problem-solving
•
Critical thinking
•
IoT
•
Project-based learning
•
Personal and social responsibility
•
Programming
•
Initiative and leadership
•
Business context
•
Linux and General IT
•
Real-world experiences
Courses in 20+ Languages
Hands-On
Flexible Delivery
Supports Personalized Instruction
Simulations
Hackathons
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Becoming a T-Shaped Professional
Developing the Depth and Breadth of Today’s Professional
21st Century Digital Skills Breadth Many Disciplines
Many Systems
Deep in at Deep in at Least One DepthLeast One Discipline System
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Becoming a T-Shaped Professional Resume
Exposure
Education
Experience
Observe or Listen to an Expert
Engage in an Instructional Environment
Learn by Doing Š 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
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Our Portfolio Builds Interest and Competency Resume
Exploratory
Foundational
Career-Ready
Consider a career in technology
Prepare for a technology career
Step into your technology career
Exposure
Education Experience Collaborate for Impact Contribute to a creative and innovative process Synthesize skills to solve real-world problems Š 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
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The Networking Academy Learning Portfolio Current
Collaborate for Impact Packet Tracer Know How
Exploratory Networking
Security
Introduction to Cybersecurity
IoT
Introduction to IoT
OS & IT
NDG Linux Unatched
Packet Tracer
Foundational
Hackathons
Regional IT Competitions
NetRiders
Career-Ready
Networking Essentials
CCNA R&S Intro to Networks Scaling Networks
Mobility Fundamentals
CCNP R&S Switch
Cybersecurity Essentials
Internships
Route
R&S Essentials Connecting Networks TShoot
CCNA Security
NDG Linux I
IT Essentials
NDG Linux II
CLA: Programming Essentials in C CPA: Programming Essentials in C++
Programming Business
Be Your Own Boss
Digital Literacy
Get Connected
Entrepreneurship
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February 2017
Network Security Administrator Course Progression
Intro to IoT
Intro to Cybersecurity
A+ Certification
IT Essentials
Computer Technician
Cisco CCENT
Cisco CCNA Security
CCNA R&S (ITN and RSE) Cybersecurity Essentials Networking Technician with Security Focus
CCNA Security
Network Security Administrator
Complementary Learning Activities Expand Your Knowledge
Collaborate for Impact
• Networking Essentials (possible alternate to IT Essentials)
IoT Fundamentals
CCNA R&S:
• CPA: Programming Essentials in C++
• Connecting Things*
(CCNA R&S Certification)
• NDG Linux Essentials
• Big Data and Analytics*
• Networking and Security Technology Webinars
• Hackathon Playbook*
• Scaling Networks • Connecting Networks
• Cisco NetRiders Competition
• NetAcad Advantage
• Regional IT Competitions
• Hackathons
• Internships
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Emerging Skills needed in the new Digital Economy Digital Transformation | IoT Foundation | Big Data and Analytics | Digital Competency Š 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
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Digitization moving a company, city or country’s entire operations, processes, and businesses onto a single digital operating model – transforming processes and business models
Digital Transformation transformative outcomes achieved when organizations fully leverage the changes and opportunities of digital technologies and their impact across society
Digital Disruption the change that occurs when new digital technologies and business models impact a company’s value proposition and market position © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
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Creating a Digital Workforce The Need Growing Skills Shortage
The Opportunity Massive Youth Unemployment
63% of CEOs see lack of skills
75M Unemployed Youth
as a serious concern
Our R&D team researches, develops and tests the skills and educational approaches that best prepare students for digital careers
Personality Type
Our initial focus is foundational skills in IoT, Data Analytics and general Digital Competency
Strengths
• • • •
• •
Creative thinker Problem-solver Curious Desire to become the above Think from a business outcomes perspective Solve problems in diverse teams
Education Level • • •
Secondary vocational program 2-year college to 4-year college Bootcamp © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
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“ If I didn’t have an opportunity for a business challenge with a positive impact for society… I wouldn’t be here today.” Chuck Robbins CEO, Cisco
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Exploratory Š 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
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Introduction to IoT Course Overview The Introduction to IoT (Internet of Things) course introduces learners to the technologies that support IoT, and the career and social opportunities created by the growing number of networked connections between people, processes, data, and things.
Benefits For students seeking an overview of trends, technologies, and career opportunities in the Internet of Things.
Features Learning Components •
5 modules of interactive content featuring IoT experts
•
Activities, videos, and simulations to enhance the learning experience
•
Pre-test, module quizzes, and a final exam
Target Audience: General audience Prerequisites: None Languages: Arabic, Chinese-S, Chinese-T, English, French, German, Italian, Japanese, Korean, Portuguese-BR, Russian, Spanish Course Delivery: Instructor-led Estimated Time to Complete: 20 hours Recommended Next Course: IT Essentials or IoT Fundamentals: Connecting Things* © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
Get Connected Course Overview Get Connected students are introduced to the Internet and experiment with various social networking sites. Talking characters and devices make this course a user-friendly environment for an audience new to IT.
Benefits Get Connected teaches basic communication and collaboration technologies, essential skills for career advancement in today’s global workforce.
Features Learning Components
Target Audience: Secondary and general audience new to IT Prerequisites: None
•
5 chapters
•
Illustrations and narrations guide students through topics
•
Videos and activities
•
Quizzes
Languages: Chinese-S, English, French, German, Italian, Portuguese-BR, Spanish Course Delivery: Instructor-led Estimated Time to Complete: 30 hours Recommended Next Course: IT Essentials © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
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Be Your Own Boss Course Overview The Be Your Own Boss or Technopreneur series provides the guidelines, insights, and advice needed to launch successful tech ventures. The series features video presentations by entrepreneurs from around the world who share lessons learned along their journeys to success.
Benefits Technology students interested in developing the entrepreneurial skills and habits needed to launch and grow a successful technology business.
Features Target Audience: General audience Prerequisites: None
Learning Components
Instructor Training Required: No •
8 modules
•
Technopreneurs sharing personal success stories in video format
•
Quizzes and surveys for each module
Languages: English Course Delivery: Instructor-led or Self-paced Estimated Time to Complete: 8 hours Recommended Next Course: Entrepreneurship © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
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Foundational Š 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
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IT Essentials Course Overview IT Essentials covers fundamental computer and career skills for entry-level IT jobs. Students apply skills and procedures to install, configure, and troubleshoot computers, mobile devices, and software.
Benefits For students seeking career-oriented, entry-level hardware and software skills to prepare for technical support roles, this course aligns with the CompTIA A+ certification. This course also serves as a foundation for CCNA-level courses.
14 chapters
•
99 hands-on labs and 29 interactive activities
•
Cisco Packet Tracer, virtual laptop, and virtual desktop learning tools
Target Audience: Secondary Prerequisites: None
Learning Components •
Features
Instructor Training Required: Yes •
14 chapter exams, 1 checkpoint exam, 1 skills review exam, 1 practice final exam, 1 final exam, 1 skills-based assessment, and 2 practice exams for CompTIA A+ certification
Languages: Arabic, Chinese-S, Chinese-T, Croatian, English, French, German, Hebrew, Hungarian, Italian, Japanese, Polish, Portuguese-BR, Romanian, Russian, Spanish, Turkish, Ukrainian
Course Delivery: Instructor-led Estimated Time to Complete: 48 hours Recommended Next Course: CCNA R&S Introduction to Networks © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
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Networking Essentials Course Overview Networking Essentials teaches networking based on environments students may encounter in their daily lives including small office and home office (SOHO) networking. This course provides hands-on learning using real equipment and Packet Tracer simulation activities.
Benefits This course teaches the skills needed to obtain entry-level SOHO network installer jobs. It also helps students develop some of the skills needed to become network technicians, cable installers, and help desk technicians. Networking Essentials prepares students for continuing with the CCNA R&S curriculum. Students studying other non-IT fields would also find this course a useful introduction to IT and networking.
Features Target Audience: Secondary and 2-year college vocational students, college and university students studying non-IT fields Prerequisites: None Instructor Training Required: Yes Languages: English
Learning Components
Course Delivery: Instructor-led
•
9 chapters
•
1 hands on skill assessment
•
21 hands-on labs
•
•
17 Cisco Packet Tracer files
9 chapter exams, 1 checkpoint exam, 1 practice final exam, 1 final exam
Estimated Time to Complete: 70 hours Recommended Next Course: CCNA R&S Introduction to Networks, Introduction to IoT © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
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Cybersecurity Essentials Course Overview Cybersecurity Essentials covers foundational knowledge and essential skills for all cybersecurity domains including information security, systems security, network security, ethics and laws, and defense and mitigation techniques used in protecting businesses.
Benefits This course is recommended for students planning to study any CCNA certification. It provides foundational security skills for entry-level networking and security roles.
Target Audience: Secondary and 2-year college vocational students
Learning Components •
8 chapters
•
34 interactive activities, 10 Cisco Packet Tracer Activities, 12 hands-on labs that reinforce learning
Features Prerequisites: None
•
8 chapter quizzes, 1 final exam
Languages: English
•
Links to related resources
Estimated Time to Complete: 30 hours
Course Delivery: Instructor-led Recommended Next Course: CCNA R&S Introduction to Networks © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
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Mobility Fundamentals Course Overview Starting with Wireless Technology Standards, the Mobility Fundamentals series teaches students about wireless and mobility technologies in the Digital Transformation Age. Topics covered in these instructor-developed courses include wireless LAN design and mobility applications.
Benefits Builds foundational wireless and mobility technology career skills for current IT Essentials or CCNA R&S students interested in expanding their skills.
Features Target Audience: Secondary, 2-year and 4-year college students Prerequisites: None
Learning Components
Languages: English Course Delivery: Instructor-led
•
Six modules of multimedia content
•
Video recordings featuring Networking Academy instructors
•
Activities that reinforce
learning, including Cisco Packet Tracer activities •
Assessments, including module quizzes
•
Certificates of completion for each module
Estimated Time to Complete: 1.5 hours per module, total 8 hours Complementary Courses: CCNA R&S Introduction to Networks, CCNA R&S Routing and Switching Essentials
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Entrepreneurship Course Overview Entrepreneurship supplements the IT skills gained in CCNA R&S curriculum by teaching business and financial skills, behaviors, and attitudes, to help students develop an entrepreneurial mindset. Students learn by completing a series of interactive case studies.
Benefits Students seeking to supplement IT expertise with entrepreneurial thinking, business development, and financial management skills.
Features Target Audience: General audience
Learning Components
Prerequisites: None, recommend CCNA R&S RSE for labs
•
7 modules
•
Quizzes for each module
•
Modules feature interactive case studies and videos that reinforce business management skills
•
Discussion board
Instructor Training Required: No Languages: Arabic, Chinese-S, Chinese-T, English, French, Italian, Portuguese-BR and Spanish Course Delivery: Instructor-led Estimated Time to Complete: 15 hours Complementary Course: Be Your Own Boss © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
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Career-Ready Š 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
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CCNA Routing and Switching Curriculum Curriculum Overview The 4 courses in the CCNA R&S curriculum help students develop a comprehensive understanding of how networks operate, from protocols and services to network management, with an emphasis on hands-on learning and essential career skills like problem solving and collaboration.
Learning Components
Career Prep Courses 1-2 align with the Cisco CCENT certification and courses 3-4 align with the Cisco CCNA R&S certification. Students gain the skills needed to become network administrators, technicians, or managers.
•
4 courses: Introduction to Networks, Routing and Switching Essentials, Scaling Networks, Connecting Networks
•
Hands-on labs and Cisco Packet Tracer network simulation activities
•
Videos and activities to reinforce learning
•
Quizzes and exams to measure learning outcomes
Certification Aligned
Features Target Audience: Students interested in pursuing an IT-related career Prerequisites: None, vocational students often take IT Essentials or equivalent knowledge prior to CCNA R&S Languages: Arabic, Chinese-S, English, French, Japanese, Portuguese-BR, Russian, Spanish (courses 1 and 2 also available in German, Hungarian, and Turkish; course 1 available in Romanian) Course Delivery: Instructor-led Estimated Time to Complete: 280 hours Recommended Next Course: CCNA Security or CCNP R&S
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CCNA R&S: Introduction to Networks Course Overview The first course in the Cisco CCNA Routing and Switching curriculum teaches students about the architecture, structure, functions and components of the Internet and other computer networks. Students achieve a basic understanding of how networks operate. Certification Aligned
Benefits
Features
By the end of the course, students will be able to build simple LANs, perform basic configurations for routers and switches, and implement IP
Target Audience: Secondary vocational students, 2-year and 4year college students in Networking or Engineering programs
addressing schemes.
Instructor Training Required: Yes
•
11 chapters
Languages: Arabic, Chinese-S, Chinese-T, Croatian, English, French, German, Hungarian, Japanese, Polish, Portuguese-BR, Romanian, Russian, Spanish, Turkish
•
36 hands-on labs and 1 hands-on skills assessment
Learning Components
•
Pre-test, 11 chapter quizzes, 1 sectional
quizzes, 11 chapter exams, and 1 final exam •
2 Cisco Packet Tracer skills-based assessments
Prerequisites: None
Course Delivery: Instructor-led Estimated Time to Complete: 70 hours
Recommended Next Course: CCNA R&S Routing and Switching Essentials © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29
CCNA R&S: Routing and Switching Essentials Course Overview The second course in the CCNA Routing and Switching curriculum describes the architecture, components, and operations of routers and switches in a small network. Students learn how to configure a router and a switch for basic functionality
Benefits
Features
Students are ready to prepare for CCENT certification, skilled to apply for entry-level network technician jobs and able to move on to advanced certifications.
10 chapters
•
29 hands-on labs and 1 hands-on skills assessment
Target Audience: Secondary vocational students, 2-year and 4-year college students in Networking or Engineering Prerequisites: CCNA R&S: Introduction to Networks Instructor Training Required: Yes
Learning Components •
Certification Aligned
•
•
Pre-test, 10 chapter quizzes, 10 chapter exams, and 1 final exam 2 Cisco Packet Tracer skillsbased assessments
Languages: Arabic, Chinese-S, Chinese-T, English, French, German, Hungarian, Japanese, Polish, Portuguese-BR, Russian, Spanish, Turkish Course Delivery: Instructor-led Estimated Time to Complete: 70 hours Recommended Next Course: CCNA R&S Scaling Networks or CCNA Security
CCNP Routing and Switching Curriculum Curriculum Overview The three CCNP Routing and Switching courses provide a comprehensive overview of enterprise-level networking concepts, including advanced routing, switching, and troubleshooting.
Learning Components
Career Prep College students seeking hands-on practical experience, Cisco CCNP R&S certification, and career skills in advanced routing, switching, and troubleshooting.
The curriculum integrates industryrelevant instructional approaches to help students prepare for career opportunities.
•
3 courses: CCNP R&S ROUTE: Implementing IP Routing, CCNP R&S SWITCH: Implementing IP Switched Networks, and CCNP R&S TSHOOT: Troubleshooting and Maintaining IP Networks
•
Hands-on labs
•
Cisco Press textbooks
•
Chapter exams and final exams
Certification Aligned
Features Target Audience: 4-year college students in Networking or Engineering programs Prerequisites: CCNA R&S courses 1-4 Instructor Training Required: Yes
Languages: English Course Delivery: Instructor-led, textbook-based Estimated Time to Complete: 210 hours © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
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CCNA Security Course Overview CCNA Security introduces the core security concepts and skills needed to troubleshoot and monitor computer networks and help ensure the integrity of devices and data. It emphasizes the practical application of the skills needed to design, implement, and manage network security systems. Certification Aligned
Benefits Features CCNA R&S students interested building security and data protection expertise for the Cisco CCNA Security career certification and jobs as network security specialists.
•
11 chapters, quizzes, and chapter exams 13 Cisco Packet Tracer activities and one Packet Tracer Practice Skills Based Assessment (SBA)
Prerequisites: CCNA R&S: ITN and RSE (CCENT) Instructor Training Required: Yes
Learning Components •
Target Audience: 2-year and 4-year college students in Networking or Engineering programs
Languages: English •
16 hands-on labs
•
One each: pre-test, certification practice exam, practice final, final exam and skills-based assessment
Course Delivery: Instructor-led Estimated Time to Complete: 70 hours Recommended Next Course: CCNP R&S ROUTE
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Packet Tracer Curriculum Overview Packet Tracer is an innovative simulation and visualization tool used for lectures, labs, games, homework, assessments, and competitions. It is embedded in these courses: •
CCNA Routing and Switching
•
CCNA Security
•
IT Essentials
•
Intro to the Internet of Things
•
Mobility Fundamentals
Learning Components
Career Prep The Packet Tracer simulation-based learning environment promotes the development of essential career skills ranging from teamwork and critical thinking to creative problem solving.
•
Cisco Packet Tracer (PT)
•
PT Mobile Android
•
PT Mobile iOS
•
PT Games
Features As an integral part of the Networking Academy learning experience, Packet Tracer provides •
Simulation
•
Visualization
•
Authoring
•
Assessment
•
Collaboration capabilities and facilitates the teaching and learning of complex technology concepts.
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Cisco NetRiders Competition Curriculum Overview NetRiders competitions provide students with hands-on practice and experience in a competitive environment. It is a chance to test their technical and soft skills and recognize their weaknesses, showcase their knowledge, and deepen their networking and teamwork skills all while they build friendships across the world.
Learning Components
Career Prep The Cisco NetRiders competitions are an amazing opportunity to apply your skills across all you’ve learned thus far as you work in a team to solve a complex simulated real-world problem. Thus competitions are great way to better understand how your strengths contribute to solutions and better describe your unique strengths with potential employers.
•
CCNA R&S
•
CCENT
•
IT Essentials
Benefits •
Recognition for outstanding achievement
•
•
Hands-on practice and experience in a competitive environment
Opportunities to engage with students around the world
•
Top achievers may win prizes, including a week-long trip to Cisco San Jose, California campus with other top achievers from around the world
•
Career opportunities and internships through increased visibility
•
Exposure to career role models © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
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IT Essentials 6.0 Overview Jorge Leiton Product Manager
1 2 3 4 5
6
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Subtitle: Size 24, Left Aligned • A comprehensive overview of computer hardware and software with
an introduction to advanced concepts • Designed for students pursuing careers in IT who want practical
knowledge of how different types of computing devices work • Interactive learning experience with hands-on labs, assessments
that provide immediate diagnostic feedback. • Cisco Packet Tracer activities are designed for use with Packet
Tracer 6.2 and support alignment with the new CompTIA A+ certification objectives • Introduce the student to computer and mobile devices hardware
and software, as well as operating systems, networking concepts, IT security, and troubleshooting • Available in netacad.com with improved user interface and
navigation features
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• Aligns with updated CompTIA A+ 200-901 and 200-
902 certification exams
•
Aligns to latest version of Packet Tracer, PT 6.2
• Focus on the skills needed to perform the job, not
on the specific features and functions of different operating systems • Updated and expanded content in: cybersecurity,
mobile devices, troubleshooting and a variety of operating systems • New topics added to align with certification
changes: • • • • • •
Mac OS (OS X) and Windows Phone Data Centers and Cloud Computing Networked Host Services Basic Linux CLI commands Motion Sensors, Touchpads, Smartcard readers Windows 8 & 8.1
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• Offers a comprehensive introduction to the IT industry • Provides a comprehensive introduction to the IT industry and in-depth
exposure to personal computers, hardware, and operating systems • Learn by doing: hands-on activities and labs help students become
familiar with how to safely and securely install, configure, maintain, upgrade, and troubleshoot computer systems • Anytime learning: course text, assignments, quizzes, and discussions
are supported on mobile devices • Immediate feedback on assessment questions helps students monitor
progress and reinforces learning • Helps students prepare for CompTIA A+ certification exams • Supports development of career skills needed to succeed in entry-level
IT jobs
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• Students seeking career-oriented, entry-level hardware and software skills to prepare for careers in
technical support roles and information technology (IT) • Students who want to gain skills and working knowledge of how computers work, how to assemble
computers, and how to troubleshoot hardware and software issues • Students at many education levels and types of institutions including high schools, secondary schools,
universities, colleges, career and technical schools, and non-traditional learning environments such as community organizations
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Nov 2015
Advanced
CCNP Routing & Switching 1-3 CCNA Routing & Switching (3-4) NDG Introduction to Linux I & II
CCNA Security Mobility Fundamentals Series
CCNA Routing & Switching (1-2)
Smart Grid (German)
Entry-level
IT Essentials
Intro to Cybersecurity
NDG Linux Essentials
Packet Tracer Know How
Get Connected
OS & IT
© 2013 Cisco and/or its affiliates. All rights reserved.
Intro to the Internet of Everything (IoE)
Networking
Security
Technology & Packet Tracer
Intro to IoE Summary Podcast
Internet of Everything
Entrepreneurship
Be Your Own Boss
Entrepreneurship
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•
Easy-to-navigate graphical user interface
• 14 chapters, modifiable chapter quizzes and chapter exams
• 29 Interactive Activities • 6 Packet Tracer activities. PT 6.2 or higher required • 99 hands-on and paper-based labs
• 1 skills assessment using equipment to verify the development of
course skills
• 1 pre-test, 1 practice final exam, 2 final exam forms with field test
pool items.
• 2 Certification Practice Exams, one for A+ 901 and one for A+ 902 • 14 chapters containing accessible text and media transcripts. • 14 videos with closed captioning (CC) • Certificate of Completion © 2013 Cisco and/or its affiliates. All rights reserved.
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Course Chapters
Goals
Chapter 1
Introduction to the Personal Computer
Select the appropriate computer components to build, repair, or upgrade personal computers.
Chapter 2
Lab Procedures and Tool Use
Explain the purpose of safe working conditions and safe lab procedures.
Chapter 3
Computer Assembly
Install components to build, repair, or upgrade personal computers.
Chapter 4
Preventive Maintenance and the Troubleshooting Process
Explain how to perform preventive maintenance and troubleshooting on personal computers.
Chapter 5
Windows Installation
Perform installation of Microsoft Windows operation systems.
Chapter 6
Windows Configuration and Management
Perform configuration, management, maintenance, and troubleshooting of Microsoft Windows operating systems.
Chapter 7
Network Concepts
Explain the operation of networks.
Chapter 8
Applied Networking
Configure devices to connect to LANs, the Internet, and Cloud services.
Chapter 9
Laptops and Mobile Devices
Explain how to configure, repair, upgrade, maintain and troubleshoot laptops and mobile devices.
Chapter 10
Mobile, Linux, and OS X Operating Systems
Explain how to configure, secure and troubleshoot mobile, Mac, and Linux operating systems.
Chapter 11
Printers
Install a printer to meet requirements.
Chapter 12
Security
Implement basic host, data, and network security.
Chapter 13
The IT Professional
Explain the roles and responsibilities of the IT professional.
Chapter 14
Advanced Troubleshooting
Troubleshoot advanced hardware and software problems.
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After completing the course, students will be able to perform the following tasks: Select the appropriate computer components to build, repair, or upgrade personal computers.
Configure devices to connect to the Internet and Cloud services.
Explain how to correctly use tools and safely work in a lab.
Explain how to use, configure, and manage laptops and mobile devices.
Install components to build, repair, or upgrade personal computers.
Explain how to configure, secure and troubleshoot mobile, OS X, and Linux operating systems.
Explain how to perform preventive maintenance and troubleshooting on personal computers.
Install and share a printer to meet requirements.
Install Windows operation systems.
Implement basic host, data, and network security.
Perform management and maintenance of Windows operating systems.
Troubleshoot advanced hardware and software problems.
Configure computers to communicate on a network.
Explain the roles and responsibilities of the IT professional.
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• Latest documents are posted on the IT Essentials Resources page o Scope and Sequence o FAQs o Datasheet o At-A-Glance o Overview Presentation o Release Notes
• Visit CompTIA for A+ certification information
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• Focuses on Microsoft Windows 7, Windows 8 and 8.1. Only one Microsoft operating system installation
media is required to complete the curriculum labs.
• NDG NETLAB+ can be used to complete the majority of labs (available in April 2016). Minimum Requirements Curriculum requirements:
Ratio of one Lab PC per student
Lab PC Hardware Requirements:
1 PC Case with 300W power supply Intel or AMD CPU, 1 gigahertz (GHz) or faster with support for PAE, NX, and SSE2 1 gigabyte (GB) RAM (32-bit) or 4 GB RAM (64-bit) (2 X 1GB or 2 X 2GB suggested) 60 GB hard drive (minimum); 80 GB or more (recommended) 1 DVD-ROM (minimum), DVDR, or BD/BDR 1 PCI, PCIe (recommended), or AGP video card
Additional Required Lab Equipment • 1 Internet connection for Internet searches and driver downloads • 1 printer or integrated printer/scanner/copier for the class to share • 1 wireless router with WPA2 support for the class to share • 2 Wireless network adapters (compatible with the above wireless router) for the class to share • Various USB flash drives for moving files between computers in the labs.
Detailed equipment information is available in the Instructor Lab source files and the ITE Equipment List located in the IT Essentials resources folder on netacad.com
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• Lab size of 12-15 students for hands-on lab activities Recommend ratio of 1 Lab PC per student
• Some lab activities require the student Lab PCs to be connected to a local network • 2 instructor workstations 1 connected to Internet to search for and download files Other instructor workstation used for hands-on lab demonstrations
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• Two standalone tools are provided as supplemental material with the curriculum in
the IT Essentials resources folder • Virtual Desktop • Virtual Laptop
• Designed to supplement classroom learning and provide interactive learning
opportunities • Both provide a virtual “hands-on” experience where physical equipment access is
limited • Enable students to virtually disassemble and reassemble desktops and laptops
• The following slides demonstrate the Virtual Laptop introductory tutorial • Note: Support for these tools has been discontinued
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Learn mode
Step-by-step instructions for removing and installing components
Self-check for understanding Test mode
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Introduction to Cybersecurity Overview June 2016
Why Cybersecurity?
Ten Hot IT Job Skills for 2016
Introduction to Cybersecurity helps students: • Learn the basics of being safe online, an essential skill in today’s world. • Understand the variety of threats and attacks, and how organizations can protect themselves. • Learn of the growing need for cybersecurity professionals and explore potential career options.
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•
Easy to use graphical user interface
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Interactive, instructional and updated content: • • • • •
Personal device, data protection and privacy Safe guarding online privacy Updates on cyber threats, attacks, and impact Updates on security vulnerabilities Legal and ethical issues in cybersecurity
•
Suitable for non-IT students
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8 Activities and 7 Labs reinforces learning
•
Assessments include end-of module quizzes and 1 final exam
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Module
Learning Objectives
1
The Need for Cybersecurity
• •
Learn the need for and importance of cybersecurity. Understand the characteristics and value of personal data, and data within an organization.
2
Attacks, Concepts and techniques
• •
Recognize the characteristics and operation of a cyber attack. Interpret the trends in the cyber threat landscape.
3
Protecting Your Data and Privacy
• •
Understand how to protect devices from threats. Master how to safeguard your privacy.
4
Protecting the Organization
• • •
Learn techniques to protect organizations from cyber attacks. Recognize the behavior-based approach to cybersecurity. Explain Cisco’s approach to cybersecurity.
5
Will Your Future Be in Cybersecurity?
•
Explore the opportunities for pursuing an education and a career in cybersecurity.
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Learn what cybersecurity is and why the demand for cybersecurity professionals is growing. Module 1 presents: • What your online identity and data is, where it is,
and why it is of interest to cyber criminals. • What organizational data is, and why it must be
protected. • What cyber warfare is and why organizations,
nations, and governments need cybersecurity professionals to protect their citizens and infrastructure.
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Learn how a cybersecurity professional analyzes a cyberattack. Module 2 details: • Security vulnerabilities and the different types of
vulnerabilities and malware. • The techniques used by attackers to infiltrate a
system. • The characteristics and operation of a cyber attack. • The trends in the cyber threat landscape.
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Become aware of your personal devices and data. Module 3 covers: • Tips for protecting your personal devices and data by
creating strong passwords and using wireless networks safely. • Authentication techniques helping you maintain your
data securely with tips about what to do and what not to do online. • Protecting devices from threats. • Safeguarding your privacy.
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Learn about the technologies, processes, and best practices used when protecting an organization’s network. Module 4 presents • Equipment, data, and the commonly used security
terms such as botnets, the kill chain, and behaviorbased security. • Cisco’s approach to cybersecurity using a CSIRT
team and a security playbook. • Techniques for protecting organizations from cyber
attacks.
• The behavior-based approach to cybersecurity. • Cisco’s approach to cybersecurity. © 2016 Cisco and/or its affiliates. All rights reserved.
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Explore educational paths towards certifications with the Cisco Networking Academy (NetAcad). Module 5 summarizes • Certification prerequisites for Specialization
Certificates in many areas of networking, including cybersecurity. • Explore the opportunities for pursuing an education
and a career in cybersecurity.
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