Volume 4 • Issue 4 • Single Issue $14.95
Solid Surface on Wheels Page 16 Understanding ADA Page 20 Is Your Shop Safe and Compliant? Page 31 NEW Rules of Selling in the NEW Economy Page 32
A Look at
Soapstone for Surfacing Page 24
Circle RS#18 on page 49 or visit www.isfanow.org/info.
Circle RS#19 on page 49 or visit www.isfanow.org/info.
CREDITS Letters to the Editor
Photography
Please send letters to editor@isfanow.org or to Letters, ISFA, 165 N 1330 W Unit A3, Orem, UT 84057 or fax to (801) 341-7361 attention: Editor. Include a telephone number and address (preferable email address). Letters may be edited for clarity or space. Because of the high volume of mail we receive, we cannot respond to all letters. Send queries about Countertops & Architectural Surfaces to editor@isfanow.org or mail to ISFA, 165 N 1330 W Unit A3, Orem, UT 84057 or fax to (801) 341-7361 attention: Editor.
Photography/graphics provided by: Rosskopf & Partner, Chuck Sawyer, the U.S. Access Board, The Artisan Group and J&M Lifestyles.
Countertops & Architectural Surfaces welcomes Letters to the Editor. If you have questions about the magazine, or would like to make a comment, or voice an opinion about the magazine, ISFA, or the industry in general, please feel free to write to us.
Contacting ISFA
Phone: (801) 341-7360 Toll Free: (877) 464-7732 Fax: (801) 341-7361 editor@isfanow.org www.isfanow.org
About this Magazine
Countertops & Architectural Surfaces is published quarterly by the International Surface Fabricators Association (ISFA), with a fifth “Buyers Guide” issue publishing in August. Individual copies of Countertops & Architectural Surfaces are available at the non-member “newsstand” price of $14.95. Countertops & Architectural Surfaces is also available by individual subscription at the following rates: ISFA non-members, one year (five issues) $30.00; ISFA members, one year free with every membership renewal. Special rates and charges apply for orders outside of the United States. Call for details. To subscribe, call (877) 464-7732. Printed in the United States of America. Copyright © International Surface Fabricators Association 2011. All rights reserved. No part of this publication may be reprinted or otherwise reproduced without publisher’s written permission. Countertops & Architectural Surfaces and The International Surface Fabricators Association assumes no responsibility for unsolicited manuscripts or photographs. Materials will be returned only if accompanied by a stamped, selfaddressed envelope. For change of address, please include old label with new information, including both old and new zip codes. Allow 3-6 weeks for address change to take effect. Periodicals postage rate is paid at the Lehi, Utah, post office as well as others. Opinions expressed by writers in this magazine are not necessarily the opinions of Countertops & Architectural Surfaces or the International Surface Fabricators Association, but rather those of the individual writers. Postmaster: Send address change to Countertops & Architectural Surfaces magazine, 165 N. 1330 W., Unit A3, Orem, UT 84057.
4 • Vol. 4 / Issue 4 • International Surface Fabricators Association
Photos in this publication may not depict proper safety procedures for creative purposes. ISFA and Countertops & Architectural Surfaces support the use of proper safety procedures in all cases and urge readers to take steps to institute such procedures.
Magazine Credits
Publisher & Editor: Kevin Cole Proofreader: Nancy Mueller-Truax Contributing Editor: Russ Lee Design: Velasco & Associates
ISFA Officers of the Board
Russ Berry, President Mike Langenderfer, Vice President Joe Hoffman, Secretary Dave Paxton, Treasurer Hunter Adams, Immediate Past President
ISFA Directors
Mike Nolan, Director Martin Funck, Director Jon Blasius, Director Christina Humiston, Director Michael Bustin, Director Mark Anderson, Associate Member Rep. Michael Astill, Associate Member Rep.
ISFA Staff
Kevin Cole, Communications Director Paul Wisnefski, Sales Associate Meg Pettingill, Administrative Assistant
Cover Photo
While not the most common stone for surfacing applications, soapstone makes for beautiful and functional countertops, as is witnessed by this photo provided by The Artisan Group. Read the full story on Page 24.
Circle RS#20 on page 49 or visit www.isfanow.org/info.
CONTENTS
Features 16 Solid Surface on Wheels
German fabricator Rosskopf & Partner has done it again with the help of design firm Linie Zweii in giving a beautiful solid surface makeover to a Heilbronn-based bookmobile.
20 Understanding ADA
An overview of the requirements of the Americans with Disabilities Act as it pertains to decorative surfacing.
24 A Look at Soapstone for Surfacing
While soapstone is not for everyone or for every design, this natural stone possesses several advantages that make it a viable competitor of more traditional countertop materials.
16
28 J&M Lifestyles Profile
New Jersey-based J&M Lifestyles is a maker of concrete surfacing products that breaks all the molds.
31 Is Your Shop Safe and Compliant?
If you are ignoring your legal requirement to have a Safety/HAZCOM program, be sure you know the costs before you make such a potentially costly decision.
20
32 NEW Rules of Selling in the NEW Economy
Let’s face it — selling in the new economy is tough. All the rules have changed. Those who won’t adapt and become better at sales will most likely not survive.
Departments 8 From the Editor 10 President’s Letter
24
11 Calendar Of Events 12 Industry News 14 Education Connection 15 Shop Management Matters 34 ISFA Fabricator Directory 40 ISFA News 44 Product News 49 Reader Service Form 50 Classifieds/Ad Index
28 6 • Vol. 4 / Issue 4 • International Surface Fabricators Association
31
Circle RS#21 on page 49 or visit www.isfanow.org/info.
From the Editor From the desk of Kevin Cole, Editor & Publisher, and ISFA Communications Director
Collective Knowledge As I write this, 2011 has wound down and the International Countertop Expo (ICE) is fresh in my mind. While trade shows,
in general, haven’t done well for the past few
years, one real success of the ICE show was the conference offerings. The collective knowledge available there was simply amazing. The list of presenters, speakers and trainers was a
virtual who’s who of the surfacing industry, and the depth of information shared covered just
about anything you could want to know about countertops and decorative surfacing.
For me, it was a real reminder of just what ISFA is all about—connecting people and sharing
information. That is what the association has been doing for more than a decade, and any member who has taken advantage of the
connections afforded him or her through ISFA will confirm it has made a positive difference, usually both professionally and personally.
Where else can you find hundreds of experts willing to share, and learn, with you? It’s all
about bringing the industry together and helping people prosper. This is both the history and
the future of the association. ISFA continues to make connections in several ways.
For instance, we have our first regional
meeting of 2012 coming up in February at the
will basic and advanced solid surface training continue to be offered, but stone and quartz fabrication were also added to the roster in
2011. And 2012 will bring about a new stone
and quartz repair class that provides hands-on techniques for fixing hard surfacing damage.
Even our efforts in this publication will be more geared toward making connections in the new year. For instance, beginning with this issue
we will be including our Fabricator Directory (beginning on Page 34) in every issue. The
companies listed here are all ISFA member
companies and have a whole host of knowledge within the walls of their facilities. Whether you
are a fabricator looking for advice or a designer or architect with a question about a surfacing
spec, just about anything you could ever want
to know about surfacing is contained within the collective knowledge of these members. We will be working even harder to make
more connections in the coming year, not
only between fabricators, but also between
fabricators and specifiers. We are going to put more great possibilities in front of the design
community and showcase just what is possible through collaboration with the fabrication
community. This is something that will be of great benefit to both groups.
And all this is just the tip of the iceberg.
International Logistics and Stone Distribution
So I urge you to get involved and take advantage
about it on Page 14. Not only will there be some
around you. It will only help. And as I’ve heard
facility, it’s a real opportunity for fabricators to
that, your efforts will be repaid in double.
center in Canton, Mich. You can read more
of the opportunities to connect that are all
informational presentations and a tour of the
from dozens of fabricators who have done just
meet face-to-face with others and discuss your
As always, I look forward to your feedback.
no telling what kind of information will be shared.
Sincerely,
experiences. When fabricators connect, there is You may just walk away with something that
will improve your business. More meetings in a
variety of areas around the country, and perhaps the world, will follow throughout the year.
Additionally, ISFA continues to expand upon its training courses and bring together fabricators with knowledgeable instructors who can really
make a difference in their businesses. Not only 8 • Vol. 4 / Issue 4• International Surface Fabricators Association
Kevin Cole, Editor & Publisher kevin@isfanow.org
ISFA MEMBERSHIP It始s more than just learning how to be more profitable, saving money on the bottom line and getting great referrals and discounts. Call ISFA today and find out how to make your world a better place.
Toll Free: (877) 464-7732 www.ISFAnow.org
From the President From the desk of Russ Berry, ISFA 2011-2012 President
Let’s Work Together in the New Year The ISFA Board of Directors has been working to set some goals for the association in the
new year and I want to tell you about some of the things we have going at ISFA.
fabricators to rub shoulders and trade ideas. The goal of education will be to improve quality and differentiate ISFA certified professionals from average fabricators.
Our website is at work, and www.ISFAnow.
And yes, we will be holding regional
the industry and promote quality fabricators
and share ideas and innovate regionally.
accomplished through the “Find a Surfacing
revitalize and embrace collaboration without
additional search function for ISFA Certified
international meetings.
org is alive and in the marketplace to further
meetings inviting exclusive groups to gather
who are doing great work. This is being
The purpose of the regional meetings is to
Pro” feature of the site, as well as the
the necessary cost and time of holding
Professionals.
Presently, we have a fantastic group of
fabricators who are working to rekindle the
spirit of ISFA, and fabricators are collaborating to benefit fabricators. We will endeavor to
raise to the highest degree the standards and practices of decorative surfacing fabrication. We will also continue to provide trade
publications to promote ISFA surfaces to
So as you plan your year and implement ways to increase profitability, give some thought to how we can further our industry and innovate new ways to incorporate premium decorative surfaces into the marketplace. Find the time to attend a regional meeting in your neck of the woods and reach out to other fabricators to learn more and work together.
the marketplace and specifically to market
ISFA members to architects, designers and end users.
We will continue to educate and increase the focus on providing training at many levels, including opportunities for experienced
10 • Vol. 4 / Issue 4 • International Surface Fabricators Association
Russ Berry, ISFA President russberry@asst.com
Calendar of Events Buddy Rhodes Concrete Training
CCI GFRC Crash Course
Surfaces/StonExpo
CCI Water, Light & Fire: Advanced Dimensional Concrete
Jan. 20-21, 2012 Orono, Ontario, Canada (905) 983-1001 Jan. 23-26 Las Vegas, Nev. (866)550-6808
Vitoria Stone Fair 2012 Feb. 7-12 Carapina, Brazil +55-27-3434-0600
ISFA Regional Meeting
April 17 Chicago, Ill. (888) 386-7711
April 18 Chicago, Ill. (888) 386-7711
Coverings 2012 April 17-20 Orlando, Fla. (703) 683-8500
Feb. 9 Canton, Mich. (877) 464-7732 www.ISFAnow.org
Kitchen & Bath Industry Show (KBIS)
Park Industries Digital Expo
ISFA Level I Solid Surface Training
Feb. 16 Austin, Texas (800) 328-2309
Buddy Rhodes Concrete Training March 2-3 Orono, Ontario, Canada (905) 983-1001
CCI Precast & GFRC Training March 5-9 Chicago, Ill. (888) 386-7711
China Xiamen Int’l Stone Fair March 6-9 Xiamen, China +86-592-595961
ISFA Level I Solid Surface Training March 12-15 Orem, Utah (877) 464-7732 www.isfanow.org
ISFA Level II Solid Surface Training March 19-22 Orem, Utah (877) 464-7732 www.isfanow.org
Buddy Rhodes Concrete Training April 13-14 Orono, Ontario, Canada (905) 983-1001
CCI Sealer Workshop April 16 Chicago, Ill. (888) 386-7711
April 24-26 Chicago, Ill. (800) 933-8735
May 15 – 18 Orem, Utah (877) 464-7732 www.ISFAnow.org
AIA 2012 National Convention May 17-19 Washington, D.C. (202) 626-7300
ISFA Level II Solid Surface Training May 21 – 24 Orem, Utah (877) 464-7732 www.isfanow.org
Buddy Rhodes Concrete Training May 25-26 Orono, Ontario, Canada (905) 983-1001
ISFA Level I Solid Surface Training July 16 – 19 Orem, Utah (877) 464-7732 www.ISFAnow.org
ISFA Level II Solid Surface Training July 23 – 26 Orem, Utah (877) 464-7732 www.isfanow.org
International Woodworking Fair (IWF) Aug. 22-25 Atlanta, Ga. (404) 693-8333
Submit your event for consideration in our Calendar by e-mailing Editor Kevin Cole at kevin@isfanow.org. International Surface Fabricators Association • Vol. 4 / Issue 4 • 11
In the Industry MultiCam Creative Director Mark Allen Passes
In December, MultiCam Inc. Creative Director Mark Allen, 50, passed away. The global CNC cutting system manufacturer’s eight-year employee and talented artist lost his eight-month battle with lung cancer. During this time, he continued to produce amazing work. Allen had more than 25 years of graphic design experience. “Mark was a great talent who had a lasting impact on everyone’s lives that he touched,” said President and General Manager Kris Hanchette. “His passion, dedication and commitment to MultiCam helped grow the company to where we are today. Mark’s ideas and creativity laid a solid foundation that will help with our continued success for many years to come.”
unique interactive environment for architects,
designers, distributors and fabricators to view the latest products and design trends, attend
educational workshops, hear from visiting expert
speakers and receive training on new production techniques and innovations.
Armstrong Cabinets Featured on DIY Network Armstrong Cabinets was featured on an episode of the popular DIY Network Show, “10 Grand
in Your Hand,” selected by homeowners Doug and Heather Sheehan for their green kitchen
renovation: recycled countertops, donating their old cabinets, re-insulating with natural fibers for
Samsung Radianz Expands in Southwest
energy efficiency and using Armstrong’s Origins Series with no-added formaldehyde adhesive.
Samsung expanded its market reach in the
The Sheehans made a store visit to Armstrong’s
Southwestern U.S. by adding Arizona Tile as an
Long Island, N.Y., location to select cabinets.
authorized distributor of Radianz Quartz. The
“They saw the Arborcrest cherry door style on
distribution channel includes California, Nevada,
display and knew that was exactly what they
Texas and Arizona, and comes a month after
wanted as soon as they came in,” said Julia
the company’s decorative surfacing products
Dowd, sales representative.
division announced its partnership with Triton
From rustic to casual to contemporary,
Stone Group to cover the Southeast region. With
Orlando Cosentino Center Opened
distribution in 43 states. Founded in 1977, Arizona
Cosentino, a provider of natural stone, quartz
rails and stiles give it true Shaker heritage. Its full
states. The company specializes in premium tile
American Cosentino Center in Orlando in
with true Shaker width stiles and rails and five-
residential and commercial applications.
industry leaders and top Cosentino executives
the new partnership, Radianz Quartz now has
Arborcrest is a versatile addition while the wide
Tile has more than 25 locations in seven Western
and recycled surfacing, opened its sixth North
overlay door style features solid cherry panels
and stone products plus related accessories for
November. About 175 building and design
piece drawer fronts.
attended the grand opening reception, which
Nationwide Granite Remnant Sale Benefits Injured Soldiers
Performance Abrasives Offers New Catalog
featured a dramatic aerial acrobat performance in the center’s expansive warehouse. The new Orlando center, designed by Isabel MartinezCosentino, aims to enhance both the trade
Performance
and consumer experience and continues the
put out its latest
the U.S. market over the next year. The program
the company’s line
and Dave Silva, general manager for the center.
includes photos and specification information
facility, which includes a distribution warehouse.
sheets; flap wheels; cartridge rolls; bands and
center, the center is designed to support,
and holders; surface conditioning products;
integrating distribution facilities, exhibition
The catalog is available by request from the
clients, classrooms for continuing education
at www.performance-abrasives.com.
for demonstrations. The centers create a
Abrasives has
company’s mission to expand its presence in
catalog, featuring
included remarks from Eduardo Cosentino, CEO,
of abrasive products. The 52-page color catalog
Guests mingled throughout the 25,000-sq.-ft.
on its line of discs; belts and belt cleaners; cloth
More than a showroom and distribution
stars; pads; rolls; flap discs; quick change discs
promote and educate trade professionals by
wheels and backing pads; and abrasive tools.
areas, work spaces for designers to bring
company or can be downloaded from its website
and fully functioning kitchens and event space
12 • Vol. 4 / Issue 4 • International Surface Fabricators Association
Artisan Group countertop fabricators across America hosted a National Yard Sale in
October, selling granite and other stone
remnants, with 3 percent of proceeds going to Homes for Our Troops to build specially
adapted homes for veterans. This program
allowed homeowners to purchase a beautiful
piece of stone at a discounted price and help a veteran at the same time. “These soldiers have given their blood, sweat, tears and in
some cases part of themselves to defend our
rights and freedoms in this country,” said Chad Seiders, Artisan Group executive director. “It
is a privilege to give something back to them. Artisan Group has earmarked a portion of
our first national yard sale for Homes for Our
Troops so that these veterans can have a home that provides them more independence.”
ĒOS Surfaces Adds Two New Distributors for its Gēos Product Line
is representing Intermac machinery and Diamut tooling in the glass industry throughout most areas of North America. Matodi USA, based in Greensboro, N.C., is a recently founded
ĒOS Surfaces, LLC has added two new
company formed of experienced glass industry
distributors for its line of Gēos sustainable
executives and sells a complete line of tooling,
surfacing product. The first of these distributors
spare parts and machinery.
is Colt Industries, Inc., whose territories
include Missouri, Illinois, Kansas, Kentucky,
Arkansas, Tennessee, Mississippi, Louisiana,
Texas, Oklahoma and Alabama. Colt also has
warehouses in St. Louis, Memphis, New Orleans
FloForm Countertops Opens New Showrooms
Midwest Specialty Products, LLC. Established
FloForm Countertops, Artisan Group member
in Shakopee, Minn., and its territories include
United States’ countertop manufacturer, has
and Dallas. The second distributor addition is
in 2001, Midwest Specialty Products is located
and a large Western Canada and Northwestern
Minnesota, Wisconsin, South Dakota, North
opened 6,000-sq.-ft. showrooms in Beaverton,
Dakota, Iowa and Nebraska.
Ore., and Spokane, Wash. The new showrooms
Daubert Chemical Launches Online Store
feature a range of all countertop products,
installations and inspiration. No product or
Daubert Chemical has launched an online store
it is sink installation styles, edges, laminate or
at daubertchemical.com to help ensure customer needs are met. The online store is the result of
solid business growth, especially in the Daubond
Hot Melt PUR adhesives line. Featuring nearly 30
accessories that include various nozzles, cartridge extensions, nozzle inserts, adapters, needles and caps, the online store accommodates customer
orders 24/7. For in-stock items, the company plans to ship online orders within two business days.
ACS Makes Changes for 2012, Opens West Coast Warehouse Advanced Cabinet Systems (ACS), a manufacturer of plastic laminate casework and millwork for
educational, health care and retail markets based
in Marion, Ind., has been reworking its organization for 2012. Part of the change is in the company’s
business model in the casework industry to focus
mainly on selling their products through a network
of dealers. Another factor is that the company has also recently opened a warehouse just outside of Olympia, Wash. The growth happening at ACS stems from the 2011 machinery investments
type of material was left untouched. Whether
exotic granites, a customer can come into the showroom and get the necessary education
to enhance their project. To truly differentiate
MIA Accredits First Canadian Company FloForm of Saskatoon, Saskatchewan, is the
first Canadian company to earn the Accredited
Natural Stone Fabricator designation of the Marble Institute of America. MIA Accreditation for natural stone fabricators and commercial contractors recognizes those companies that meet the
industry’s highest standards for business activities, product knowledge, fabrication and installation.
“The Accreditation Commission made the decision to open the program to Canadian companies two years ago and we are very pleased to announce our first fully accredited company in Canada,
FloForm,” said Gary Distelhorst, CAE, executive
them, the company has created an atmosphere
vice president of the Marble Institute of America.
than a warehouse. The showrooms feature
and the industry as a whole. We congratulate
coffee on demand, and a seating area with
“Our industry is essentially unregulated. Anyone
that is similar to a home or coffee shop rather
“This is a milestone event for both our association
Internet-capable workstations, cookies and
FloForm on this achievement.”
a cozy fireplace for guests. The showrooms are open to consumers, designers, builders and architects. The company has locations in Winnipeg, Regina, Victoria, Saskatoon,
Edmonton, Calgary, Kelowna and Vancouver,
Canada, as well as U.S. showrooms in Seattle, Spokane, Wash., and Portland, Ore. “The
with some tools and a truck can claim to be a
‘granite shop’ no matter what their experience or
skill level,” said John Eustace, the qualifying agent for FloForm. “The MIA accreditation process is a
way that we have voluntarily allowed ourselves to be regulated and give ourselves credibility.”
initiative behind FloForm’s new showrooms
NueMedia Hires New Director of Sales and Marketing
inevitable stresses that are associated with
NueMedia, LLC, a company focused on digital
was to create an atmosphere that reduces the remodeling, by offering solutions to ensure
comfort, convenience and control,” said Ted Sherritt, president and CEO.
information streams particularly in the
woodworking industry, has hired Mike Venezia as director of sales and marketing. Venezia’s
credentials in the trade publishing industry are
The expansion into Washington is intended to
Intermac, Diamut Announce Matodi USA as North American Sales Representative
capitalize on that demanding market. The company
and stone fabrication equipment and Biesse
Asscent/Stagnito. For almost a decade, Mike also
of tools for CNC and other machinery and
publication focused on the serious hobbyist and
to their factory and the additional sales and
financial staff brought on to grow the business.
extensive. He began his career more than 30 years ago and has worked for several publishing
companies, such as Gordon Publishing, Putman
better serve the company’s current customers and
Intermac America, a manufacturer of glass
Publishing, TeleProfessional, Inc., Elsevier and
still plans to do all of their manufacturing in Indiana
subsidiary, and Diamut America, a manufacturer
represented Workbench, a woodworking
Biesse subsidiary, announced that Matodi USA
amateur woodworker.
and will only use the Washington location as a distribution center for West Coast projects.
International Surface Fabricators Association • Vol. 4 / Issue 4 • 13
Education Connection A Regional Approach
ISFA’s networking plans for 2012, and a look at the first regional meeting of the year By Mike Langenderfer, ISFA Vice President As we move into 2012 ISFA is faced with many new challenges. The current state of
the economy is affecting everyone in our industry from the fabricators to the suppliers. To help our
members and the industry adjust to these current conditions, ISFA is trying to certify, promote and connect its members.
We will “certify” through training and education that will assist our members in making sound business decisions and help them provide
exceptional quality and service to the customer. We will “promote” members through our website and magazine, and by promoting the members we will drive more business to them.
We will “connect” members through meetings and conferences. This connection will allow our members to be better exposed to new technologies, materials and suppliers.
Don’t sit back and wait for opportunity to come to you. This is an opportunity you cannot afford to miss. To accomplish all this together, ISFA will be
organizing regional meetings throughout the country. The intent of these meetings is to
Canton, Mich., Regional Meeting at a Glance
Come Join Us for the First ISFA Regional Meeting of 2012! Date: Feb. 9, 2012 Place: ILSD (International Logistics and Stone Distribution) 42600 Executive Dr., Canton, Mich. Time: 11:30 a.m.–3:30 p.m. Activities Include: Meet & greet, repair demonstration, vendor presentation, ILSD facility tour and plenty of opportunities to
network. Lunch will be provided at 11:30 a.m. and attendees will have a chance to win several door prizes. Sponsor Companies: 3M, Air Technologies, Cosentino, Dani Designs, GranQuartz, MR Direct and RS Hughes. RSVP To: Meg Pettingill, meg@isfanow.org, (877) 464-7732.
new and existing products. They will also
required. It will start with lunch at 11:30 a.m.
be able to share ideas and experiences that
and conclude around 3:30 p.m. with a raffle to
will help them run better and more profitable businesses. The primary reason for the meetings will be to help members connect with other members and suppliers. Each meeting will be hosted by an ISFA partner and there will be six to 10 ISFA supplier members displaying their products
give away door prizes. The meeting will include a demonstration on repair techniques, vendor presentations and a tour of the hosting facility. Everyone is encouraged to come for lunch and stay around to network. You can find out more information about this gathering by going to the ISFA website or contacting Meg Pettingill at
at the meeting. We currently have members
meg@isfanow.org or (877) 464-7732.
who have offered to host meetings in Florida,
I have been to many trade shows and meetings
Texas, California, Minnesota, Wisconsin, Ohio and Michigan. There has been an enthusiastic response from supplier members to host these events and more locations will surely be added over the course of the coming year.
similar to these and I can honestly say I have never attended one of these meetings and not learned something that helps me improve my business and make money. There is not a better way to connect with other members and
give our members and suppliers a low-cost
The first meeting will be on Feb. 9 at
fabricators than informal gatherings such as
meetings the participants will be able to learn
(ILSD), the Silestone distribution center in
and wait for opportunity to come to you. This is
and less time-consuming venue. At these
International Logistics and Stone Distribution
these. Don’t miss this opportunity. Don’t sit back
from the suppliers and other attendees about
Canton, Mich. The event is free, but RSVPs are
an opportunity you cannot afford to miss.
14 • Vol. 4 / Issue 4 • International Surface Fabricators Association
Shop Management Matters From the desk of Jon Olson
What’s next for Social Media? In a previous article, “Using Social Networking to your advantage,” I encouraged folks to get onboard with social media. The results
customers, not a venue for spam. You want to let
have a 3G phone, you should get a Foursquare
work, but you need to bring something that will
videos, started a Facebook page and learned how
potential customers will value. You’ll have a better
“Pinterest lets you organize and share all the
about it, what choice do you have? This is how
When a salesman goes out and visits potential
use pinboards to plan their weddings, decorate
not in, you’re going to be out.
pictures, talk about their company and engage
Best of all, you can browse pinboards created by
Instead of beating the pavement, you’re beating
to discover new things and get inspiration from
folks know you’re out there and ready to do their be fresh, so people will want to follow you. Look
at some of the more successful business pages. They have pictures, blogs and interaction. Many
account. You’ll be glad you did.
This is a very new site. It’s kind of like Flickr (a photo sharing site) on steroids. The company describes it as:
have been outstanding! Many have made YouTube
successful sites run contests giving away items
to tweet. It takes some effort, but when you think
chance for sales if you run your site that way.
beautiful things you find on the Web. People
businesses are getting messages out, so if you’re
customers, what do they do? They show
their homes and organize their favorite recipes.
their clients in conversation. That’s what FB is for.
other people. Browsing pinboards is a fun way
your keyboard.
people who share your interests.”
Social media is more like a salesperson than ever.
Here’s a little experiment. Go to a job-seeking site like indeed.com and type in the job description
“social media manager.” It seems like everyone is
looking for one. Why? Social media brings in sales. So the old excuse “I don’t have time for this”
just doesn’t hold water. You need social media.
If managed correctly, it will play a key role within your company for years to come.
Let’s look at some current sites more closely:
Let’s look at some up-and-coming sites:
Google+
Google is trying to get into the social media
scene. Currently it’s not on the same level as
other places, but there are a few reasons you should be part of it:
n Most of us have a Google e-mail account
This site serves many purposes. You can search for inspiration, but you can also post your work in the hopes someone will contact you. Photos
really drive this site, and I can’t stress enough just how important good images are.
Photography
One of the best ways to get your message out is
(gmail.com). Starting with your gmail account,
having outstanding photos of your work. Pictures
I have a separate monitor on my desk that runs
n Why are we doing any of this social media
most viewed section is the photo gallery. Photos are
posts of those I follow and monitor the solid
to be found and Google has primarily been a
efforts.
my company succeed. You can do the same.
going to promote those using their stuff.
Google+ is free and easy to set up.
sell products. On a typical countertop website, the
an app called Tweetdeck all day. I can watch
stuff? The big reason is the interacting. You want
a great way to make a splash in your social media
surface world. Being informed enables me to help
search engine. It stands to reason that Google is
I know for many the challenge is the cost of
I love Twitter; I can’t get enough of it. In fact,
Using Twitter helps build up your networking.
Twitter has helped me establish contacts all across the United States and the world. I’m not only
gaining experience from others, but building the
company brand and finding leads, tweet by tweet. Something really cool has developed from Twitter called Tweet chats (tweetchat.com). Using
hashtags you can find specific topics to connect with people talking about the same thing. One
that I particularly like is held every Wednesday
from 2:00 to 3:00 p.m. EST called Kitchen&Bath
Chat (#kbtribechat). Each week kitchen and bath trends are discussed. Come see for yourself.
What value does a Facebook (FB) page have? I’m not going to guarantee sales from a FB
page. It’s a way to educate and inform potential
n Google is loaded and they don’t like to lose,
so no doubt Google+ will become a key site to be on in the future.
photography, but as we change to a more Internet-
based way of doing business, it has to be part of your business plan. I encourage you to set aside money in
your budget for this. At the least, make sure you have
There are some things I like about Google+.
a good camera that someone on your staff knows
using their “circle” app. I also like the way
I hope you will take an honest look at how social
You can arrange your contacts very cleanly pictures look when uploaded.
Foursquare Foursquare is a marketing tool made for those
that have smart phones. At first it was a way to
inform friends where your location around town was, or to leave reviews of restaurants, etc.,
but now companies are finding ways to use it as a promotional tool. I haven’t used it yet for
promotions, but it has been a great way to make it into Google searches. I’m not stopping, as I want Google to find my companies. If you
how to use, and you take photos of all of your work. media can help your company. While it’s true that what works for one company may not be perfect for you, see what aspects of social media will be of value to your particular business.
About the Author Jon Olson is the online marketing and sales, social media, market development and communications manager at Sterling Surfaces/Kitchen Associates. A solid surface fabricator since 1982, he has gained experience in all phases of fabrication, specializing in 3-D solid surface thermoforming. Jon is a past recipient of the ISFA Fabricator of the Year award and the ISFA Innovator of the Year. He can be reached at jon@sterlingsurfaces.com. International Surface Fabricators Association • Vol. 4 / Issue 4 • 15
Solid Surface on Wheels In its earliest days, the bookmobile, or “perambulating library” as it was known in the 1850s, was a horse-drawn cart stocked with the latest volumes of gripping Victorian fiction and scientific journals. The intent was to bring enlightenment and enrichment to the people (mostly adults) through literature. Much has changed in the intervening years, but the original intent – to bring literature and culture to
Notably, the manner of delivery has changed with advances in technology. Walk-in mini-
libraries complete with browsing lounges have replaced the open air carts of yesteryear. And now, solid surface has emerged as a beautifully imaginative and surprisingly low-maintenance and low-cost option for displaying and housing the books. And what better company than Rosskopf & Partner of Hennersdorf, Germany, to pioneer engineering and installation of the first solid surface library on wheels for the Public Library System of Heilbronn, Germany.
the people — still remains the primary purpose
“This is not a bus, but a bright lounge filled
of the modern bookmobile.
with great books!” So reads an entry in the
16 • Vol. 4 / Issue 4 • International Surface Fabricators Association
guest book of the new Heilbronn bookmobile, dubbed ROBI. The idea of using solid surface for shelving and decoration came when the city’s rolling library, which has been on the road since 1981 supporting area elementary schools, came due for renovation. The Stuttgart-based design firm of Linie Zweii (Line Two) was commissioned to come up with a new design for the vehicle that reflected the requirements of our new “media society” from both a design, as well as a functional perspective. “We chose solid surface as the medium for three reasons,” explained Claudia Miller, owner of Linie Zweii. “First, it allows implementation
The Heilbronn bookmobile, dubbed ROBI, received a complete renovation in solid surface at the hands of German fabricator Rosskopf & Partner, using the design of Stuttgart-based design firm Linie Zweii. of the dynamic shape with no visible grooves at the joints. Second, it is opaque, but also allows a degree of transparency for integrated lighting at the front edge. Finally, solid surface is a durable material that makes it possible to restore wear marks or marred surfaces without leaving visible traces of repair.”
colors entice visitors to linger and browse. “Like a story into which you plunge deeper and deeper, the shelves morph into free net-like shelves in the adventure area,” said Miller.
“The front edges of the shelves are illuminated, with emphasis on the vertical ascending and
descending lines and, at the same time, used to
The shelf system is made of LG HI-MACS solid
provide information about the book categories.”
surface Alpine White and Opal. The shelves are
The challenge for Rosskopf & Partner, which
arranged in classic rectangular fashion as one first enters the bookmobile, yet blossom into free-form, netlike patterns in the “adventure area” of the bus. The lines of the shelf sections eventually converge to form quotation symbols. Reading mats and seat cubes in bright red
engineered, fabricated and installed the solid surface, was to create a simple, elegant and durable shelf system that would hold up to
wear and tear on the road, while maintaining
the integrity of the design. Easy to say, hard to do — but well within the capabilities of R&P.
The idea of using solid surface for shelving and decoration came when the city’s rolling library, which has been on the road since 1981 supporting area elementary schools, came due for renovation.
International Surface Fabricators Association • Vol. 4 / Issue 4 • 17
The new design was to reflect the requirements of a new “media society” from both a design, as well as a functional perspective. Solid surface was chosen as the medium because it has near-invisible seams; its slight transparency is suitable for integrated lighting at the front edge; and it is a durable material that can be fully repaired and restored without leaving traces of such activity. “The shelves had to be planned and
temple of design among libraries — spacious,
out while underway,” said Martin Funck of
technical sophistication and an atmosphere
constructed so the books would not fall
Rosskopf & Partner. “The components had
to be installed in such a way that the special requirements of road traffic were taken into consideration.”
When the Public Library of Heilbronn began
bright buildings, modern rooms with all the
which allows the stream of thoughts to flow
wondered if a mobile library might also be a
through ROBI is one for the academics to
of the Public Library System of Heilbronn. “We temple of design.”
to the library, which included a review of
blue floor refers to the vastness of the sky, the
had application for the design of today’s
modern mobile library. “Today there is a real
of ideals, intelligence and light.” Whether or not the city of Heilbronn achieved
With such lofty goals in mind, the colors for
which models of architecture and thought
of all colors and signifies benevolence, nobility
along pleasantly,” said Monika Ziller, director
its plans for the new bookmobile, there were a number of considerations that were important
the solid surface shelves are made, is the sum
ROBI were selected for their visual impact. “The depth of the sea and implicates relaxation, wide expanses, confidence and reliability,” explained Linie Zweii’s Miller. “The color white, of which
its goal of creating a mobile temple of design consider. In the meantime, the reality is that the elementary kids of Heilbronn, who borrowed 90,000 forms of media from the bookmobile last year, have taken to the new library on wheels in a big way. For more information, visit www.rosskopf-partner.com.
The shelves of the new design are arranged in classic rectangular fashion and transform into freeform, netlike patterns. The lines of the shelf sections eventually converge to form quotation symbols. Reading mats and seat cubes in bright red colors entice visitors to linger and browse.
18 • Vol. 4 / Issue 4 • International Surface Fabricators Association
Subscribe Today! Your subscription automatically starts the next time an issue is mailed out.
Personal Information Name: Title: Company: Address: City: State/Province: Zip/Postal Code: Country: Phone: Fax: y providing your fax number, you are giving ISFA permissioon to send you information via fax. q Check here if you do not wish to receive education event information via fax. B E-mail: q Check here if you do not wish to receive Product and Service information from ISFA and our industry partners via e-mail. About Your Business Order online at www.ISFANow.org
What type of material(s) do you work with? q Solid Surface
q Stone/Granite
q Tile
q Quartz/E-Stone
q Laminate
q Wood
q Concrete
q Recycled
q Other (please specify): ______________________________________________________
or fax this form back to ISFA at (801) 341-7361 or by mail: 165 N 1330 W #A3Orem, UT 84057
Understanding ADA
An Overview of the Requirements of the Americans with Disabilities Act as it Pertains to Decorative Surfacing By Chuck Sawyer The universal sign for accessibility is well known to us all. Whether it’s that
convenient parking spot at the mall, accessible accommodations on public transportation
or that extra-wide door on a toilet partition,
we encounter public spaces that have been
designed to facilitate accessibility for persons with disabilities.
For the past 20 years or so in the United States, these accommodations have been not only
the right thing to do, but they have also been
required by law. The Americans with Disabilities Act of 1990 (ADA) is a comprehensive law
established to protect the civil rights of persons with disabilities. In 2008, the original ADA was
amended by the ADA Amendment Act of 2008
(ADAAA) to include a number of provisions that took effect on Jan. 1, 2009.
In essence, the law prohibits discrimination on the basis of disability in employment, public
transportation and government services, public
accommodations and commercial facilities, and telecommunications. Within the law, these are
classified as “titles” and consist of the following: n Title I – Employment n Title II – Public Entities (and public transportation) n Title III – Public Accommodations (and commercial facilities) n Title IV – Telecommunications n Title V – Miscellaneous Provisions For new construction and remodeling activities, accessibility standards and guidelines are covered under Titles II and III of the ADA. These standards are administered by the U.S. Department of Justice and the U.S.
Department of Transportation. An organization called the U.S. Access Board has developed
the requirements specified in the ADA and has produced the ADA Accessibility Guidelines (ADAAG) which is a primary reference
document concerning the specific design
requirements to assure compliance with ADA. 20 • Vol. 4 / Issue 4 • International Surface Fabricators Association
Figure 608.2.1
Supplemental Figure A
Figure 608.5.1
Further documentation of ADA requirements
At this point, it may be important to point out
additional area required in front of the shower
can be found in the 2010 ADA Standards
“Accessible.” Especially for private dwellings
which incorporate the 2008 ADA amendments for Accessible Design, published by the Department of Justice.
There are currently two versions of the ADA
Standards, 1991 and 2010. Although either of the versions can be used at the moment, the 2010
that there is a difference between “ADA” and and other locations not covered by the ADA, there may be designs or specifications for
accessible facilities, yet they may not strictly
adhere to the specific requirements of the ADA Standards for Accessible Design.
version becomes fully effective on March 15, 2012.
For the surfacing industry, the most common
So, What Does All This Mean to You?
n Showers – Chapter 6 (608) of the
In the context of construction activities:
n The ADA requires that all new facilities
built by public accommodations, including
small businesses, must be accessible to and usable by people with disabilities.
n Commercial facilities, such as office
buildings, factories, warehouses or other
facilities that do not provide goods or services directly to the public are only subject to the
ADA’s requirements for new construction and alterations.
n State and local laws and building codes
applicable to accessibility must meet or exceed the requirements of ADA as outlined in the ADA Standards for Accessible Design.
Figure 608.2.2
areas affected by ADA are: ADA Standards
n Kitchens – Chapter 8 (804) of the
to allow for wheelchair access.
It is important to note that because the
dimensions stipulated by ADA are measured
to the inside of the finished wall surfaces, the shower pan for an ADA 36- by 36-in. shower
actually measures larger than 36 in. by 36 in. The actual size of the shower pan needs to allow for
the thickness of the structural wallboard and the
thickness of the shower wall panel and adhesive (see Supplemental Figure A).
There are also requirements for the positioning
ADA Standards
of the shower controls as shown in Figure
ADA Standards
are not shown on drawings, so it is important to
Transfer Showers
your installations are ADA compliant.
n Vanity Tops – Chapter 6 (606) of the
608.5.1. In many cases, the locations of controls be aware of the location requirements so that
Within the context of ADA, there are only three
Standard Roll-in Showers
first type, Transfer Showers, applies in those
The second type of shower is the Standard
wheelchair into the shower.
enables the wheelchair to be rolled into the
types (and sizes) of accessible showers. The situations where the user transfers from a
As measured from the center point of opposing
Roll-in. As the name implies, this shower shower area.
finished wall surfaces, the interior dimensions
As measured from the center point of opposing
in. As shown in the Figure 608.2.1 there is an
of the standard roll-in type shower are 30 in.
of the transfer-type shower are 36 in. by 36
finished wall surfaces, the interior dimensions
Figure 608.2.3
Figure 305.5 International Surface Fabricators Association • Vol. 4 / Issue 4 • 21
Figure 306.3
Figure 306.2
Figure 606.3
by 60 in. As shown in the Figure 608.2.2 there
beveled, rounded or vertical. Details for these are
surface that complies with 804.3.
shower to allow for wheelchair access. Keep
Exception: A threshold 2-in.-high maximum
is an additional area required in front of the
in mind the minimum dimensions of the wall
clearance are measured from the center point of opposing walls.
Alternate Roll-in Showers The third type of shower is the Alternate Roll-in.
As the name implies, this shower also enables the wheelchair to be rolled into the shower area. When measured from the center point of
opposing finished wall surfaces, the interior
dimensions of the alternate roll-in type shower are 36 in. by 60 in. The design for this type allows a
partial wall on the curb side of the shower. Figure
608.2.3 shows there is an additional area required in front of the shower to allow for wheelchair
access. The open area for wheelchair access needs to be a minimum of 36 in. wide.
Shower Thresholds In order to allow for a reasonable transition from the bathroom floor level to the shower area, the
ADA stipulates maximum height for the threshold of an ADA-compliant shower.
The 1991 Standards and the 2010 Standards
addressed in Chapter 3 of the Standards. shall be permitted in transfer type shower
compartments in existing facilities where provision of a 1/2-in.-high threshold would disturb the structural reinforcement of the floor slab.
Thresholds in roll-in type shower compartments
shall be 1/2 in. high maximum in accordance with Section 303, which address changes in level.
ADA design standards for residential kitchens are
covered in section 800 and section 300 of the 2010 ADA Standards for Accessible Design. Section 300 provides guidance on front and side approaches, knee clearance, toe clearance and unobstructed
reach that are applied in a variety of circumstances including kitchens and vanities. Section 800 describes the applications for kitchens.
Figure 305.5 shows the forward and parallel
approaches used in ADA kitchen design. Knee clearances are shown in Figure 306.3.
It is important to understand specific aspects
of ADA kitchen design from Section 804 of the Standards:
In residential dwelling units required to comply
thresholds 1/2 in. high maximum shall be
section of counter shall provide a kitchen work
Figure 308.2.2 22 • Vol. 4 / Issue 4 • International Surface Fabricators Association
305 positioned for a forward approach shall be
provided. The clear floor or ground space shall be centered on the kitchen work surface and shall
provide knee and toe clearance complying with Section 306.
Exception: Cabinetry shall be permitted under
the kitchen work surface provided that all of the following conditions are met: (a) the cabinetry
can be removed without removal or replacement
Kitchens
permit a 1/2-in. maximum curb in transfer-type
showers. In transfer type shower compartments,
A clear floor space complying with Section
with 809, at least one 30-in.-wide minimum
Figure 308.3.2
of the kitchen work surface; (b) the finish floor extends under the cabinetry; and (c) the walls
behind and surrounding the cabinetry are finished. The kitchen work surface shall be 34 in.
maximum above the finish floor or ground. Exception: A counter that is adjustable to provide a kitchen work surface at variable heights, 29 in.
minimum and 36 in. maximum, shall be permitted.
Vanity Tops In general, the allowable clearances for
accessibility are taken from Figures 306.3 and 306.2. For wheelchair accessibility at a vanity top, see Figure 606.3.
Lavatories and sinks shall be installed with the
front of the rim or counter surface (whichever is
higher) 34. in. maximum above the finish floor or
ground. If you are dealing with a top-mount sink,
the counter surface will actually need to be below the 34-in.
dimension to compensate for the thickness of the bowl rim.
A knee clearance of 24 in. above the finish floor or ground shall
be permitted at lavatories and
sinks used primarily by children 6 through 12 years where the
rim or counter surface is 31 in.
maximum above the finish floor or ground.
References When you are involved in
projects that require compliance with ADA, it is important for you
to understand the details that will assure successful completion of your scope of work. You should have a copy of both the ADA Accessibility Guidelines and
the 2010 ADA Standards for
Accessible Design. By becoming familiar with the requirements of
A lavatory in a toilet room or
these Guidelines and Standards,
occupant accessed only through
a manner that will maintain
common use or public use shall
some references to help:
bathing facility for a single
you can execute the work in
a private office and not for
compliance with ADA. Here are
not be required to provide knee
ADA Accessibility Guidelines:
and toe clearance complying with Section 306.
The dip of the overflow shall not be considered in determining knee and toe clearances.
There are some additional design considerations that may come
into play in ADA vanity design. The ability to be able to reach
shelving, faucet controls, soap
dispensers and other items in a
bathroom setting are considered in Section 308 of the Standards. Some examples are shown
in Figure 308.2.2 and Figure 308.3.2.
http://www.access-board.gov/ ada-aba/final.cfm
2010 ADA Standards for
Accessible Design: http://www. ada.gov/2010ADAstandards_ index.htm
This publication may be
viewed or downloaded from
the ADA website (www.ADA.
gov). Additional copies may be obtained by calling the ADA
Information Line: (800) 514-0301 (voice) or (800) 514-0383 (TTY) ADA Standards Homepage:
http://www.access-board.gov/ ada/ Access Board technical
Summary
Assistance on ADA Guidelines:
Complying with ADA regulations
992-2822 (TTY)
may seem daunting or even
annoying at first, but once you have educated yourself on the specific requirements for each
application it can become part
of standard procedure. Perhaps
most important, these standards are now the law of the land
and, especially after March 15,
2012, when the 2010 version of the ADA Standards becomes fully effective, it will directly
affect new construction and
remodeling projects of virtually
all public installations, as well as many private residences.
It pays to know the law and how it affects you.
(800) 872-2253 (Voice) or (800) ADA National Network: 10
regional centers provide ADA
technical assistance: http://www. adata.org/ or by phone (800) 949-4232 (Voice & TTY) About the Author: Chuck Sawyer is a decorative materials specialist, starting as a fabricator and warranty agent with shops in Cincinnati and Pittsburgh. He has held positions with IP Decorative Products Division, Formica Corp. and Ohio Valley Supply. He is currently working with Basix International and is doing some consulting work in the surfacing industry. He may be reached at cksawyer2010@gmail.com, or (724) 612-9768.
Circle RS#23 on page 49 or visit www.isfanow.org/info. International Surface Fabricators Association • Vol. 4 / Issue 4 • 23
a look at soapstone for
One countertop material often overlooked when designing or remodeling a kitchen or bathroom is soapstone. While
soapstone is not for everyone or for every design, this natural stone possesses several advantages that make it a viable competitor of more traditional countertop materials, such as granite, laminates and solid surface. Soapstone is chemically inert, resistant to heat and durable. These qualities, combined with its beauty and ease of care, have made it the countertop material of choice for many gourmet chefs and some of the top kitchen designers in the world.
surfacing
What Is Soapstone? Soapstone, also known as steatite, is a quarried
stone composed primarily of talc, silicate, chlorite and magnesium. Most soapstone deposits were formed from 300 to 400 million years ago, and they can be found throughout the world. The
name soapstone is derived from the fact that
the talc in the stone makes it soft to the touch, similar to that of a dry bar of soap. The talc
content in architectural soapstone ranges from 50 to 75 percent, making it soft and smooth.
However, the other minerals in the composition lend the stone its strength and durability.
Soapstone is a metamorphic rock that was
formed by millions of years of fluctuating heat and pressure combined with the infusion of mineral-rich water and other liquids. It has
been quarried and used for thousands of years
throughout the world. Major distribution centers
in the ancient world were known to have existed in what are now India and Iran. Today, the most
productive soapstone quarries are located in the United States, Brazil, Finland and India.
Several natural properties of soapstone make it
suitable for use as a countertop surface. Besides being relatively easy to quarry and fabricate, it is resistant to heat and chemical reactions. In
fact, soapstone is often used for casting metals, such as lead, pewter and silver. It has also been used traditionally for cooking pots and tobacco
pipes. Soapstone is nonporous, which makes it stain-resistant and limits the ability of microbes to penetrate the surface.
Soapstone is a very attractive stone, but it
is limited in color. It is light gray in color, but it can have either a green or blue tint. It has considerable veining, which provides for a
wide variety of grains or patterns. Soapstone
naturally darkens with age and use, even though
substances cannot penetrate beyond the surface. This natural darkening occurs at different rates
across a slab, so for aesthetic purposes, mineral oil or wax is applied to make the darkening
process spread evenly throughout the surface. 24 • Vol. 4 / Issue 4 • International Surface Fabricators Association
PHOTO COURTESY OF THE ARTISAN GROUP
PHOTO COURTESY OF THE ARTISAN GROUP
This installation of soapstone was featured in the DIY Network television show “House Crashers.” Although soapstone is not as strong as some other countertop surfaces, it can easily last a lifetime with the proper care. The edges may soften,
and scratches or nicks may develop with use, but most of these can be removed with only a light sanding.
Soapstone Applications Soapstone has a wide range of practical applications in the modern home. It is primarily found in the kitchen, which coincides with its
historical uses as cookware and stone cooking slabs. The ability of
soapstone to resist heat has continued to make the material popular in
both gourmet and working kitchens as a countertop surface. Fabricators like working with soapstone because of the ease in which it can be cut, while consumers enjoy soapstone for its aesthetic value and
durability. Soapstone countertops not only resist heat damage, but their
appearance and integrity is upheld through their resistance to both acidic and alkaline chemical etching. It naturally has a matte or honed finish so
end users do not have to worry about fingerprints or drip marks showing.
And, because soapstone is nonporous, it is weatherproof, which makes it popular as a countertop surface for outdoor kitchens as well.
Soapstone is not only used in kitchens as a countertop surface, but it is also used as a material for upscale kitchen sinks. This use extends
to the bathroom, where soapstone can be used for vanities and as tub surrounds. Soapstone may also be set vertically or tiled onto shower
walls. Some architects have also found that soapstone tiles work well for bathroom flooring because of their water resistance and high traction.
Because it has a low heat conductivity, soapstone is not as cold in the winter as many other types of tile flooring.
Other popular uses of soapstone in the home include fireplace and
wood-burning stove surrounds. When used as a firebrick, it can absorb great amounts of heat, which it will softly radiate for several hours.
One final use of soapstone in homes is as any sort of decorative basin. Soapstone is commonly used for indoor or outdoor planters, birdbaths and garden fountains.
Besides its use in homes, soapstone also has several commercial
Circle RS#24 on page 49 or visit www.isfanow.org/info. International Surface Fabricators Association • Vol. 4 / Issue 4 • 25
Concrete Manufacturers...
Learn Something New. Stone Fabricators...
Create More Profit. Woodworkers...
Make More Money. Solid Surface Fabricators...
Give Your Company The Leading Edge. Whether it’s adopting a new material to offer more to your customers, or refreshing your staff on some of the best techniques and practices in the Solid Surface segment of the industry, there’s a reason for everyone to experience Total Fabrication Training of Solid Surface Material.
Find Out More & Watch Our YouTube Video! Visit www.ISFAnow.org/tft or call us at (877) 464-7732
International Surface Fabricators Association • Vol. 4, Issue 1, 2011 • 26
applications. Soapstone has been used for decades in laboratory countertops and tabletops because of its chemical etching resistance. Its high durability makes it useful wherever a hard surface is required.
Soapstone Fabrication Soapstone is a less complex material to work with for fabricators. Because the rock is softer than other natural stone surfacing materials, fabrication is faster, takes less labor and does not require the same high-powered cutting tools used for harder materials such as granite or quartz. Fabricators will find that woodworking tools are sufficient to handle working with this material.
Oiling/waxing is generally recommended on a weekly basis for the first three months, but then it can be reduced to once per month. After one to two years, most people find that they no longer have to oil/wax soapstone at all. However, it does help to remove light scratches. Deeper scratches can be removed by professionals through sanding lightly with an 80-grit sanding sponge. Soapstone is a beautiful natural stone that can enhance any kitchen or bathroom.
It can be used equally well with ultra-modern
or rustic décor. It has a warm finish, and the
properties of the stone make it ideal for
working kitchens and bathrooms. With its
pleasing matte finish, stain resistance and natural sanitary qualities, those choosing
this material for a project can be assured the material will age with warmth and character. The editor would like to thank The Artisan Group for its assistance in writing this article. For more information go to www.artisancounters.com or call (512) 263-7625.
Soapstone fabrication involves no unique safety issues, although general fabrication safety certainly applies when working with the material. As long as general safety protocols are followed, the leading danger in soapstone fabrication involves maintaining the integrity of the slab. Because soapstone is so easy to cut and polish, it is also easy to do so too quickly. Many fabricators moving too fast have taken off much more material than originally intended.
Pricing and Availability of Soapstone Soapstone is generally quarried in slabs or blocks measuring 30 by 72 in., so if a job calls for a length greater than 72 in., more than one slab is required. However, when installed properly, the seams between two slabs can be very inconspicuous. The only problem may be matching up the grain because the veining can vary even between slabs cut from the same block. The standard thickness for soapstone countertops is 3 cm (about 1-1/4 in.) Because soapstone is very dense, cutting it any thicker makes for a heavy slab that is difficult to work with and install. The pricing of soapstone varies by quality, locale, how it is finished and how it is marketed. It is generally comparable to other natural stone surfacing. A standard 3-cm slab may be retailed from $40 to more than $100 per sq. ft.
Soapstone Care Caring for soapstone requires less effort than many other countertop surfaces, natural or synthetic. At a minimum, all that is required is standard cleaning with any common household cleaners. Soapstone does not have to be sealed or conditioned, and because it is chemically inert, acidic or alkaline cleaners can be used. However, for best results, it is recommended to use mild cleansers that are not too abrasive. Some companies selling soapstone recommend the application of stone sealer to protect the countertop surface, but many believe that it is not necessary. However, it is a good idea to apply a light coat of mineral oil or specialty soapstone enhancing product shortly after installation. Soapstone darkens as it ages, and the wax/oil keeps the natural darkening evenly spread throughout the surface. It will give the soapstone a darker charcoal appearance, and it will also bring out the detail in the veining.
Circle RS#25 on page 49 or visit www.isfanow.org/info. International Surface Fabricators Association • Vol. 4 / Issue 4 • 27
Profile: J&M Lifestyles If there is such a thing as a “typical” concrete countertop company, J&M Lifestyles isn’t it. The company is a real innovator when it comes to surfacing projects using the concrete medium and it really grew out of the artistic nature of the proprietors.
J&M was founded in 2005 based on a
formula that combines savvy marketing, artistic vision and engineering skill. That
combination has allowed the development of a business that elevates concrete surfacing to a level of intricacy and uniqueness that’s
conducive to success. The marketing is the key role for owner Michelle Radley, and the company relies on the artistic vision and
engineering know-how of Jeff Kudrick, who
has been working with the concrete medium since his early years.
Kudrick first started working with concrete in a more common fashion in high school, and developed an affinity for the product that lead to where the company is today.
“At first I did sidewalks and things like that,” he explained. “But I was always into art
and started getting interested in concrete
sculpture and rock work. People would see or hear about projects I had done and it all sort of snowballed from there.”
Current Business Now employing 10 people, J&M is showing growth and finding market opportunities in
spite of the less-than-stellar economy. This is largely because of its knack for product development and making strong industry and trade relationships.
The company, based in Randolph, N.J., offers not only a variety of standard
products, but heavily focuses on custom
design and fabrication, and also provides consulting services. “Our services lend themselves to many different types of
commissions,” stated Radley. “We mainly work with architects, builders, designers
and homeowners, but our studio provides a tool for people who don’t want to
compromise on what they want. We work fluently in many mediums and have an
engineering capability that allows our clients
This sleek kitchen is just one of limitless concrete composite designs capable from J&M Lifestyles.
28 • Vol. 4 / Issue 4 • International Surface Fabricators Association
ISFA Q42011.indd 28
1/23/12 9:15 AM
to use their imagination in the creative process of designing their spaces.”
In addition to concrete, which is the company’s main focus, J&M utilizes a number of different materials such as metal, glass, wood, lighting
and water-related paraphernalia. This allows the company to offer a wide range of products for
both the interior and exterior, but also leads to many unique projects.
“We don’t limit people when they come into our studio,” explained Kudrick. “They can choose
whatever look they want and we will find a way to achieve it. To be truly unique it is imperative you create something new. We have many
processes, and we create new processes to
Because every countertop created by the company is completely custom, amazing detail matched to the end-user’s personality and likes is par for the course.
accommodate new situations.”
Whether it’s the company’s rockwork, furniture, countertops or other surfaces, most of it is
preceded by detailed descriptions and hand-
drawn conceptual images to engage the client in the creative process. “The end product is all about the client,” said Radley. “We can
incorporate things related to their hobbies, places they love, things they collect, or their favorite
color, animal, era in time, etc. The process begins with what the client desires and how they view the world, and we engineer them into a reality that becomes an expression of them.”
Primarily starting from a base of composite cements produced by SureCrete Design
J&M’s projects go far beyond just countertops and into custom furniture, tubs, vanities, shower surrounds and a host of other possibilities.
mix to meet the needs of the project.
to three weeks. Of course very large or complex
Products, J&M virtually works magic adjusting the The company typically secures about half a truckload of palleted material a month, with
overall material costs averaging $25,000 monthly, which also includes peripheral consumables.
About half of the company’s work comes from
the commercial sector, which is a quickly growing area for J&M. And about 40 percent of its work is kitchen tops or surfaces, with 40 percent being related to the bathroom and the remaining 20
percent being furniture sales, largely to architects and designers.
J&M uses common fabrication tools, such as
saws, sanders, spray equipment, drill presses and vacuum forming equipment. Additionally, it works
with different vendors for other required functions, such as welding, metal fabrication, machining,
jobs may fall outside the average time frame.
The company’s market is not limited by geography, having provided products and services across the United States and in various parts of the world.
Rather it is defined by the want of the customer for unique designs. “We believe quality, beauty and
distinction in each piece will make them timeless treasures,” said Radley. “We do not produce
commodities; we create extraordinary works of art that express the clients’ characters.”
The company’s distinctive approach is
demonstrated not only through its vision, but also through the detailed explanations of the process
to contractors and subcontractors. The company
when it comes to just about every aspect, from color, edge detail and surface texture to really individual things like embedded objects or
one-of-a-kind designs. Plus the materials are
considered “green” because they use industrial byproducts in their creation. “We are always keeping up to date in the latest styles and
techniques,” said Radley. “So we can achieve just about any look you can imagine. We also
use locally available waste streams for material aggregates that add to the sustainability and
present a product that can’t be duplicated, and that can provide LEED points.”
While starting exclusively with a base mix
provided by SureCrete and utilizing glass fiber
has also been known to act as a liaison between
reinforcement, that’s only the beginning of the
attributes of each and help combine their skills to
places J&M goes, the standard material often
different artisans to bring together the design
composite cement formation process. For the
create individual commissions.
has to be manipulated for the application.
the particular project.
Custom is King
the manufacturer to modify the base product
In spite of the highly custom nature of the work,
While J&M does offer some standardized
for future development. “We like being able to
surfaces of four weeks, bath projects in three
that custom is king. All of J&M’s countertops are
of different things out of the same package,”
glass fabrication, thermoforming, graphics,
CNC operations, waterjet cutting and plastic
fabrication. It all depends on what is called for by
Subsequently, the company reports back to
J&M has typical time frames for countertops and
products, there is no doubt with this company
start with a standard and we can build a lot
weeks and commercial projects completed in two
custom-made, and the client has a lot of leeway
said Kudrick. “We don’t have to spend our time International Surface Fabricators Association • Vol. 4 / Issue 4 • 29
Custom molding and manipulation of the base concrete mixes allow for real innovation, such as this beautiful fireplace surround (left) and even the development of a proprietary product called Woodform (above), which is nearly indistinguishable from actual wood, but has the properties of concrete. shower pans and shower surrounds.
It’s All About People
But why stop with the kitchen and bath? J&M
While J&M has a well developed website, Radley
also can create custom fireplace surrounds,
and even furniture for the home or office (or just
explained that it is not something that most people stumble upon. She said it’s a place they send
measuring out different components to get our
about any other environment) that allows the
base mixes to meet the needs of a specific
The company also has plenty of experience with
“We put a lot of effort into creating relationships,
design and fabricate as well as offer consultation
Radley. “Without them you are just another
explained Radley. “They range from rock and
real relationships that go both ways.”
base mixes. Instead we focus on adapting the
project. This allows for systems that cover every
aspect of fabrication so any architect or designer can design for anywhere in the world and base
it on specific engineering characteristics of that
mix and expectations of the whole, independent of the visual aesthetic and superficial finish of each fabricator.”
The end result is not only a functional work of art, but a surface that is stain- and acid-
resistant, and that is rated for temperatures up
to 500 F. And the design potential is only limited by the amount of time and effort the company
puts into making it happen. One result of such
experimentation is a proprietary product called Woodform, which is a lightweight concrete
imagination to roam.
potential clients to access the company’s portfolio, but the real business comes from who you know.
exterior projects and even architectural details. “We
particularly in the commercial market,” explained
for exterior (and interior) rock work environments,”
number. We search out like minds and create
waterfall environments to full themed immersion
“The commercial markets are huge nowadays
environments. Our work has been showcased in aquariums and even zoo exhibits. We have
nearly 20 year’s experience working with water.
Whether it’s ponds, rockscape waterfalls or formal fountains, we can create an extensive variety of
water features. We also design, fabricate and install complete aquarium systems.”
The company even offers integrated lighting in
its projects. While many may think of landscape
product designed to look and feel nearly
or walkway lighting, that is only the beginning.
with the properties of concrete, it has the
in any of its products and designs, from
is the wanted look, but where the attributes of
and are now even global,” added Kudrick. “With the sheer volumes that are done, working in
collaboration is even more important especially with concrete, a product that remains relatively unknown. Plus, the hospitality industry is still
looking for impact and something different to
grasp the public’s attention. We start from the
beginning and design the process, so they can
really engineer things how they want them. And
once we do a mold, we are able to cast that item less expensively over and over again, which is
indistinguishable from actual wood. However,
J&M can install fiber optics and LED lighting
versatility to be used in applications where wood
countertops to furniture.
As for the future, J&M is working to create an
“We offer up our first love — the challenge of
commercial commissions and long-term accounts,
wood are a poor fit, such as outdoor kitchens.
the truly custom and the knowledge to fulfill any
However, the possibilities with J&M don’t end
request,” said Radley. “We create what no one
colors and textures of bathroom vanities, sinks
designs that are ornate and multifaceted. The
dos. And when it comes to the bathroom, the
they are not just utilitarian. Concrete has been
concrete into all aspects, including concrete tile,
the utilitarian realm.”
with the countertop. Just as many sizes, shapes,
has. Our projects are out-of-the-ordinary, one-off
and tubs are also on its list of custom can-
things we make are done to look at and cherish,
company has been commissioned to integrate
around for 9,000 years and it’s just now leaving
30 • Vol. 4 / Issue 4 • International Surface Fabricators Association
also a great fit for commercial work.”
infrastructure to accommodate the growing
as well as the partnerships that are fueling a
large growth potential. It’s difficult not to believe that it will attain its goal of becoming a leading
manufacturing facility for cementitious composites in functional and decorative applications.
For more information, find J&M Lifestyles on the Web at www.jmlifestyles.com, or contact the company via e-mail at michelle@jmlifestyles.com, or by phone at (973) 668-5057.
Is Your Shop Safe and Compliant? By Fred Hueston
n Electrical, wiring methods, components and
If you are ignoring your legal requirement to have a Safety/HAZCOM program, be sure you know the costs before you make such a potentially costly decision.
n Powered industrial trucks, general industry
It’s a typical business day. You arrive at your shop ready for a busy day. You have several kitchens that have to get out today. You have a brief
meeting with your shop foreman when someone walks into your showroom, flashes a badge and says he is an OSHA inspector and he is here to
inspect your shop. He then proceeds to ask you the following questions:
n May I see your written Safety Program? n May I take a look at your HAZCOM program? n Can you show me where you keep your MSDS?
n Are your employees who operate the forklift trained and certified?
equipment, general industry
n Ladders, construction n Electrical systems design, general requirements, general industry
n Machines, general requirements, general industry
Almost all of these apply to most fabrication shops. If you have a gambler mind-set and think the
odds are in your favor that OSHA won’t find you, think about this. Employees and disgruntled former employees are urged by OSHA to
n If you cut, grind or polish stone dry, OSHA will be looking for silica exposure. Make sure you have the proper area, exhaust hoods, etc. to contain this dust.
n OSHA requires a Right to Know Poster to be
displayed in your shop. Make sure you have this and other required posters.
n Have a written emergency exit plan for fire. n Make sure you have form 300 posted where all your employees can see it.
n Get all your employees who operate a forklift certified.
n Perform a self-inspection.
turn in non-compliant companies … and they
Fulfilling your legal obligations may seem like
or discrimination for doing so. If you have a
comply with everything that OSHA requires, but
three or more employees being hospitalized, you
If you don’t want to spend the hours doing the
are guaranteed protection from retaliation
a time-consuming, painstaking task to try and
workplace accident that results in a fatality, or
you do have options.
will be on OSHA’s radar.
research and preparation, there are services
So what do you need to comply with OSHA’s
that do most of the work for you. With such
regulations, not to mention record keeping,
manual and HAZCOM within minutes, and
requirements and programs you will need in place
researching and preparing presentations.
n Do you have an emergency exit plan?
requirements? There are many rules and
services, you can have a customized safety
n Where is your required Right to Know poster?
training, etc. The following are just some of the
the information available can save you hours
to satisfy OSHA requirements:
These services may also provide checklists
n Is your OSHA 300a Form posted? If you start to panic while he is still asking you
questions, it’s a sure bet you are not as prepared
n You must have a designated Safety Officer/
is cracking down on stone and solid surface
n Make sure to have a written safety program.
as you should be. You should know that OSHA
fabricators and the fines for not complying can be very steep … enormous even.
Recently a shop was fined more than
$50,000 for failure to comply with some of the requirements of OSHA. Many shop owners
don’t realize that these requirements are not
voluntary; they are required by law. In fact, here is a list directly from OSHA of the top 10 most frequently cited standards in 2011: n Fall protection, construction n Scaffolding, general requirements n Hazard communication standard, general industry
n Respiratory protection, general industry n Control of hazardous energy (lockout/tagout), general industry
Administrator.
Each of your employees should have a copy or have easy access to one.
n Your employees must be trained in Safety and HAZCOM. You are required to hold safety meetings and keep a record and
to help alleviate the concern that you might
have missed something. And, MSDS, required posters, etc. can all be at your fingertips.
Either way, it’s not if OSHA will come knocking, but when. Be prepared and you will avoid fines
that could put you out of business. Not only will being compliant help to prevent the potential fines, but there have been too many cases
where employees were hurt or killed, and that
attendance list of these meetings.
is completely unnecessary.
n You are required to have a written
About the Author
HAZCOM program and make sure all
your employees are trained in the proper use of chemicals you may use, as well
as using the proper Personal Protective Equipment (PPE).
n You must make sure all your
equipment, saws, routers, etc. have the proper electrical hookups, including GFCI for small hand electrical tools.
Frederick M. Hueston, Ph.D., has served as a safety officer and consultant for many contractors over the years, and is chief technical director of Stone and Tile Pros, as well as its compliance assistance service at www.safeandcompliant.net. Hueston is a certified OSHA training provider and is founder of Stone Forensics ( www.stoneforensics. com) where he and his colleagues provide specification consultation, failure analysis and expert witness services. Hueston also is the instructor of ISFA’s stone and quartz training classes. Hueston can be reached at fhueston@gmail.com.
International Surface Fabricators Association • Vol. 4 / Issue 4 • 31
There is one criterion all of us use to make a buying decision — and it’s not price.
The one thing we all look at that determines every single buying decision is value.
We all do it. We compare value. But when two
products or services appear the same, and we can’t see any difference in value, price wins.
When customers meet with you, do they walk
away with a clear understanding of why you are a better choice than every other competitor in
the marketplace? Or do you look to them to be pretty much like everyone else?
Studies show Americans will gladly pay more if there is a perceived value difference.
Think about when you are shopping. You look for the differences between two products to
compare the value of each, and then you decide which one is a greater benefit to you, the lower cost or the higher quality.
Take coffee for example. Look at how many
NEW Rules of Selling in the NEW Economy By Kirk Heiner
Let’s face it — selling in the new economy is tough. All the rules have changed. No longer
can you get by doing what you did just a few
years ago. Those who won’t adapt and become better at sales will most likely not survive.
Understanding what’s really going on is the key.
Everyone knows that the economy has radically shifted. Money’s tight; customers are fewer and farther between. People are getting five or six
quotes before choosing who they will work with. What most people don’t realize is that this new economy has created a New Consumer.
Understanding the New Consumer and how
they make decisions today will give you a much needed edge, and tool, for winning in the New Economy.
If you’re tired of getting bludgeoned in the
price wars of this tough economy, there are
and live by the new rules for selling in this new economy because all the rules have changed.
The New Consumer Let’s talk about today’s new consumer. Buyers today are being treated like royalty. They’re greeted at restaurants and made to feel important in a way that used to be reserved only for the affluent. They now expect to be treated better. If you won’t treat them better than you did in the past, they will go somewhere else that will.
All About PRICE
shelves. All of them appeal to different buyers
through great and unique packaging, but even if one product is cheaper than others, people will hesitate to buy it if it leaves a bad taste in their mouths.
Buyers simply want more. They want more for
their money — more perks and extras. They also want to know that they are getting a solid value
for their hard-earned dollar. It’s your job to make it clear why you’re the best and worthy of their
trust and their money. The perception of giving more value goes a long way in winning sales.
So Busy Another key factor to understanding the
customer is that everybody is “crazy-busy.” People are stressed-out, running around
and forced to make decisions in an ocean of information. It makes decision making more
difficult. Buyers have information overload and are looking for anything to make their lives
The price thing. There is no doubt that people
simpler. They’re shut down by all the choices in
a poor quality product or looking foolish by
We’re bombarded with more than 5,000
want a great value, but not at the cost of getting having made a bad buying decision. If you clearly give them reasons why they should select you over the competition, they’ll listen.
three critical things you’ll need to improve your
Studies show that 94 percent of all buying
consumers and how they think and decide on
price. People weigh the value of items when
how to clearly differentiate yourself in the
is when shoppers can’t distinguish between
out in a sea of sameness. Third, you must learn
almost always choose low price.
sales. First, you’ll need to understand the new
decisions are not made solely on the basis of
whom to use. Second, you need to understand
choosing materials and contractors. The problem
crowded marketplace and discover how to stand
one company’s offering and another’s, they will
32 • Vol. 4 / Issue 4 • International Surface Fabricators Association
brands of coffee exist on the supermarket
everything from automobiles to apples.
messages a day to buy everything under the
sun. This clutter confuses the mind and makes
it harder to make decisions and feel safe going forward. It’s called “Paralysis by Analysis.”
Remember the last time you looked at a menu and they had 50 items that all sounded good? Try making it simpler for buyers to see what
makes you different. Keep your message clear
and simple. Don’t overcomplicate the process. Keep it Simple. Try speaking in sound bites —
simple memorable phrases they can remember and take away.
Make Sales a Priority If you’re not exceptional at sales, dedicate
n Invest in sales training for your staff. This is no time to be average at selling. n Unfriendly salespeople can kill your sales. Salespeople must be both friendly and knowledgeable. Make sure they are educated on
yourself to becoming better or think about hiring
your products, services and about selling so they
There is a saying that states, “If you think
n Create clear visual aids that demonstrate
The same holds true for selling. If you think good
implemented a superior “Micro Seam
cost you a fortune. They lose you sales and burn
month surpassed $900,000. Yes, last month.
up your game, or hire someone who’s great.
The NEW Rules
Think about bringing on people who are skilled at
Finally, there are new rules for selling in the new
someone who is. Sales is a lot like education.
can speak about your company as an authority.
education is expensive, try ignorance.”
differences over the competition. We
salespeople are expensive, try bad ones—they
Technology” at our company and sales last
up your valuable prospects. The bottom line is to
the art of selling. This is no time for wimps in the sales game.
I’ve owned multiple showrooms that sold
countertops and employed sales reps who sold a
economy:
n Get over yourself. Talk about them, their needs and solving their problems.
n Make it about them. When you talk about
few thousand dollars a month while others in the
your company and service, make sure you relate
company’s cash flow and profits will be affected
n Get to the point. Everyone’s busy, so get to
exact same location sell $150,000 a month. Your by who is selling and how skilled they are.
If you want your sales results to change, there are a few changes you must make.
Winning Sales Tips Here are some great ideas that will help you to crush it even in a bad economy:
n Take the time to create a strategy to
differentiate wildly from your competitors.
n Watch for what buyers are saying bugs them
it to their issues and outcomes that benefit them. the heart of the matter. Determine what they
really need and speak mainly to that issue or concern. Don’t have a canned pitch.
n Be real. This is the Age of Authenticity. If you come across phony, you lose.
n Get better or go broke. Take your sales
game to the next level. If you’re not and your competition is, you’ll get slaughtered.
n Learn to differentiate wildly in the areas that matter most to customers.
about the industry and the process.
n Crystal clear messaging through all
a more holistic service or added benefits. It can
everything: business cards, brochures and your
plumbing hookup or backsplash.
say it well.
n Look for ways you can offer a better warranty,
your sales process is important. This means
be as simple as helping them coordinate the
sales conversation. Have a great message and
n Look at how you currently display. Using
n The customer is king. Treat them as
countertop products.
n First impressions. Make sure your first image
centered showroom that delivers more of
visit your business? What is the very first thing
4-in. chip samples is not the best way to show
n Consider creating a better, more customerwhat buyers really want while eliminating their frustrations with the selection process.
n Think about different colors and product lines nobody else in the area offers.
n You can win with price, color, unique products or vastly superior services. Consider which of these you offer.
n Customers’ experiences, how they feel during and after visiting your business, affects sales.
n While there’s logic in our choice in products and services, buying decisions are always an
emotional one. At a higher-priced restaurant, one with a unique atmosphere and where you are treated great, you expect to pay more.
important guests and you’ll hit pay dirt.
is a good one. What do they see first when they you say?
n Get radically good at creating rapport. People buy from whom they like and trust.
If you learn these new rules and live by them, they will be vital to your success in sales. About the Author Kirk Heiner is an author, speaker and sales coach with more than 25 years in sales and two decades in the kitchen and bath and countertop industries. He coaches companies on how to successfully navigate the rough waters of today’s economy and develop sales teams that win. He can be reached at kirk@compasssalessolutions.com or http:// futurethinkshowrooms.weebly.com/.
Circle RS#26 on page 49 or visit www.isfanow.org/info. International Surface Fabricators Association • Vol. 4 / Issue 4 • 33
Fabricator Directory Companies in blue are Certified ISFA Professionals ALABAMA
Carroll’s Contemporary Designs Inc. 23585 County Rd. 41 Addison, AL 35540 256-462-3540
Design Tek
16561 Steve Lambert Ln. Silverhill, AL 36576 251-947-2923
Classy Kitchen and Bath
4320 W Chandler Blvd Ste. 7 Chandler, AZ 85226 www.classykitchenandbath.com 480-731-1236
Kirk’s Cabinets & Countertops (Kirk Construction)
Oldcastle Surfaces Inc.
4807 Hwy. 95 Parker, AZ 85344 928-667-7306 www.kirk-construstion.com
Surface One
Specializing In Solid Surface 1440 Corona Fort Mojave, AZ 86426 928-788-1000
112 David Green Rd. Birmingham, AL 35244-1648 205-988-3246 www.oldcastlesurfaces.com 2421 Hwy. 11 Pelham, AL 35124 205-621-1125 www.surface1.com
ALASKA
Alaskan Counter Fitters 607 Old Steese Hwy., Ste. B PMB 354 Fairbanks, AK 99701 907-455-0247
Bicknell Inc.
PO Box 33517 Juneau, AK 99801 907-789-5727 www.bicknellinc.com
Cook Inlet Housing Authority
3510 Spenard Rd. Anchorage, AK 99503 907-793-3047 www.cookinlethousing.org
Mountain Tops LTD
6605 Arctic Spur Rd. Anchorage, AK 99518 907-272-8107 www.mountaintops.net
Panco Inc.
PO Box 210 Talkeetna, AK 99676 907-733-6600
Troyer’s Custom Cabinetry
6719 S. Bogle Bluff Dr. Wasilla, AK 99654 907-357-9270
ARIZONA
AZ School of Rock 9554 E. Lompoc Ave. Mesa, AZ 85240 480-309-9422
Kitchen Bath & Beyond
CALIFORNIA
Block Tops Inc.
1560 Harris Ct. Anaheim, CA 92806 714-978-5080 www.blocktops.com
Buck, Jason (Superior Surface) 3609 Crow Ct. Antelope, CA 95843 916-344-3022
Design Fabrication Inc.
100 Bosstick Blvd. San Marcos, CA 92069 760-727-1800 www.designfabrication.com
Duracite
2100 Huntington Dr. Fairfield, CA 94533 707-402-1600 www.duracite.com
European Artstone Inc.
7316 Bellaire Ave. North Hollywood, CA 91605 818-255-5585 www.europeanartstone.com
Finishing Touch Millwork 1240 Activity Dr., Ste. C Vista, CA 92081 858-382-9143
Fischer Tile & Marble 1800 23rd St. Sacramento, CA 95816 916-452-1426 www.fischertile.com
Handyman Connection
1740 W. Katella Ave. Orange, CA 92867 714-288-0077 www.handymanconnection.com
34 • Vol. 4 / Issue 4 • International Surface Fabricators Association
Humboldt Countertops
70 W. 4th St. Eureka, CA 95501 707-442-5918 www.humtop.com
Integra Cabinets & Millwork 249 W. Baywood #B Orange, CA 92865 714-283-2890 www.integracmw.com
J R Stephens Co. 5208 Boyd Rd. Arcata, CA 95521 707-825-0100
Lytle Construction Inc.
145 Otto Circle Sacramento, CA 95822 916-422-6639 www.lytleconstruction.com
Pacific Architectural Millwork 1031 Leslie St. LaHabra, CA 90631 www.pacmillwork.com 562-905-3200
RR Laminates
1403 Nichols Dr. Rocklin, CA 95765 805-582-7497
Scantibodies
9336 Abraham Wy. Santee, CA 92071 619-258-9300 www.scantibodies.com
Southwest Carpenters Training Fund 533 S. Fremont Ave, #401 Los Angeles, CA 90071 213-739-9335
The Countertop Factory
12349 Telegraph Rd. Santa Fe Springs, CA 90670 562-944-2450 www.thecountertopfactory.net
West Coast Countertops
43085 Business Park Dr. B Temecula, CA 92590 800-734-8799
COLORADO Arlun Inc.
6250 Corporate Dr. Colorado Springs, CO 80919 719-599-4175
FLORIDA
Beverin Solid Surface 1108 Palmetto Ave. Lehigh Acres, FL 33972 239-368-9444 www.beverin.com
Distinctive Surfaces of Florida Inc.
8272 Vico Ct. Sarasota, FL 34240 941-377-7747 www.distinctivesurfaces offlorida.com
Natural Stone Motif Inc.
870 Sunshine Ln. Altamonte Springs, FL 32714 407-774-0676 www.naturalstonemotif.com
Reall Cabinetry
1985 Cattlemen Rd., Unit D Sarasota, FL 34232 941-377-2837
Refresh Interiors Inc. 4641 Lown St. N. St. Petersburg, FL 33714 727-527-0206
Sterling Mfg.
8293 Consumer Ct. Sarasota, FL 34240 941-955-8787 www.sterling-mfg.com
Surface Crafters
711 Commercial Dr. Holly Hill, FL 32117 386-253-0826 www.surface-crafters.com
T H Winston Co.
1451 Global Ct. Sarasota, FL 34240 941-351-7331
GEORGIA
Atlanta Kitchen Inc.
196 Rio Circle Decatur, GA 30030 404-378-3220 www.atlanta-kitchen.com
Atlanta Market Granite
PO Box 3583 Peach Tree City, GA 30269 678-988-7880
Countersync
1296 Jones St. Augusta, GA 30901 706-828-7544 www.countersync.net
Craftmark Solid Surfaces Inc. IDAHO 2772 Simpson Circle Norcross, GA 30071 770-242-8469 www.craftmarkcountertops.com
Oldcastle Surfaces Inc.
1400 W. Marietta St. Atlanta, GA 30318 404-355-3108 www.oldcastlesurfaces.com
Top South
830 Pickens Industrial Dr. Marietta, GA 30062 770-422-4009 www.topsouth.com
HAWAII
BKA Builders Inc. dba Paradise Hawaii Countertops PO Box 241019 Honolulu, HI 96824 808-848-2600 www.bkabuilders.com
Gary’s Woodworking 60 Kaunaloa St. Hilo, HI 96720 808-936-4259
Handy Man Services PO Box 89404 Honolulu, HI 96830 808-741-2349
Hawaii Kitchen & Bath Inc.
Bledsoe Cabinets
2990 Wise Wy. Boise, ID 83716 208-433-0033 www.thebledsoegroup.net
Candela Construction 4126 Couples Dr. Coeur d’ Alene, ID 83815 208-661-1398
ILLINOIS
Counter Creations LLC PO Box 314 Marengo, IL 60152 815-568-1073 www.countercreations.net
Counter Fitters
888 E. Belvidere Rd. #315 Grayslake, IL 60030 847-548-7100
Custom Marble Inc.
PO Box 306 Millstadt, IL 62260 618-476-1345 www.custommarble.net
F-W-S Solid Surface Specialist Inc. 610 N. Illinois Ave. Carbondale, IL 62901 618-457-2326 www.f-w-s.net
PO Box 1857 Kailua, HI 96734 808-261-0357
New Age Surfaces
Honolulu Tile & Marble Inc.
Pierce Laminated Products Inc.
www.hawaiikitchenandbath.com
1602-B Auiki St. Honolulu, HI 96819 808-845-3775
Jaco Builders Inc. 99-129B Waiua Wy. Aiea, HI 96701 808-486-6008
Pohaku Fabrication 1757 Haleukana St. Lihue, HI 96766 808-246-9480
Solid Surface Technologies 360 Mokauea St. Honolulu, HI 96819 808-845-8677 www.ssthawaii.net
Superior Solid Surface
1620 Hau St. Honolulu, HI 96817 808-842-5556 www.hidanoconstruction.com
1237 Naperville Dr. Romeoville, IL 60446 630, 226-0011
2430 N. Ct. St. Rockford, IL 61103 815-968-9651 www.piercelaminated.com
Precision Stone Design
981 Lunt Ave. Schaumburg, IL 60193 www.precisionstonedesigns.com 847-301-7171
Solid Surface Creations Inc.
403 S. Sycamore Villa Grove, IL 61956 217-832-8207 www.ssctops.com
Stevens Industries Inc. 704 W. Main St. Teutopolis, IL 62427 217-540-3100 www.stevensinc.com
The Cabinet Shoppe 19420 Frank Ct. Woodstock, IL 60098 815-482-0160
Kitchens Inc.
2301 W. Frontview Dodge City, KS 67801 620-225-0208
INDIANA
A. I. A. Countertops LLC 501 W. Railroad Ave. Syracuse, IN 46567 574-457-2018 www.aiacountertops.com
Bollock Industries Inc. 900 Farabee Ct. Lafayette, IN 47905 765-448-6000 www.bollockstoptops.com
Hard Surface Fabrications, Inc. /Kormax
Mid-America Marble 1105 N. Industrial Marion, KS 66861 www.midamericamarble products.com/ 951-252-5533
Parman Brothers LTD
PO Box 7 Johnson, KS 67855 620-492-6882 www.parmanbrothersltd.com
Top Master Inc.
2844 Roe Ln. Kansas City, KS 66103 913-492-3030 www.top-master.com
810 S. Beiger St. Mishawaka, IN 46544 574-259-4843
www.hardsurfacekormax.com
Laminated Tops of Central Indiana Inc.
711 E. Dillman Rd. Bloomington, IN 47401 812-824-6299 www.rakesolutions.com
M & W Countertops Inc. 11934 Witmer Rd. Grabill, IN 46741 260-627-3636 www.mwcountertops.com
Michiana Laminated Products Inc.
7130 N. 050 East Howe, IN 46746 260-562-2871 www.michianalaminated.com
Quality Surfaces Inc.
2087 Franklin Rd. Spencer, IN 47460 812-876-5838 www.qualitysurfaces.com
IOWA
Custom Countertops & More 1801 E. Oak St. Algona, IA 50511 515-295-4835
Solid Fabrications Inc. 2515 Murray St. Sioux City, IA 51111 712-255-5319 www.solidfab.com
KANSAS
KENTUCKY
Cardinal Kitchens Inc. 230 Hiawatha Ave. Louisville, KY 40209 502-363-3871 www.cardkitchen.com
Surfaces Unlimited Inc.
1272 Hwy. 490 East Bernstadt, KY 40729 606-843-6891 www.surfaces-unlimited.com
LOUISIANA
Dan Solid Surfaces
2020 Dallas Dr. Baton Rouge, LA 70806 225-216-3900 www.dansolidsurface.com
Top Distributors LLC 412 Post Oak Rd. Sulphur, LA 70663 337-625-5751
MAINE
Shad’s Custom Countertops Inc.
11 Collins Pond Rd. Windham, ME 04062 207-893-3445 www.getshad.com
MARYLAND
SolidTops LLC
505 South St. Easton, MD 21601 410-819-0770 www.solidtops.com
International Surface Fabricators Association • Vol. 4 / Issue 4 • 35
Fabricator Directory (continued) Companies in blue are Certified ISFA Professionals MASSACHUSETTS
Black Beauty Granite & Marble Inc. 74 Devon Rd. Norwood, MA 02062 781-762-5885
Gulfstream Aerospace Services Corp. 33 Elise St. Westfield, MA 01085
Jack’s CustomWoodworking/ JCW Countertop 3 Aberjona Dr. Woburn, MA 01801 781-935-1907 www.jcwcountertops.com
PADCO Countertop Co.
5 Springdale Ave. Canton, MA 02021 781-828-1177 www.padcocountertop.com
Sterling Surfaces
76 Leominster Rd. Sterling, MA 01564 978-422-3321 www.sterlingsurfaces.com
Sterling-Miller Designs Inc. 1079 N. Montello St. Brockton, MA 02301 508-894-6999 www.sterlingmillerdesigns.com
TWD Surfaces
75 Hale St. Bridgewater, MA 02324 508-279-2650 www.twdsurfaces.com
MICHIGAN Blasius Inc.
7343 Buell Rd. Vassar, MI 48768 989-871-5000 www.blasiusinc.com
Dani Designs
1531 W. Hamlin Rd. Rochester Hills, MI 48309 248-852-9248 www.daniclamp.com
JC Tops Inc.
3156 Parker Dr. Royal Oak, MI 48073 248-733-8677 www.jctopsinc.com
Marbelite Corp.
22500 Heslip Dr. Novi, MI 48375 248-348-1900 www.marbelitecorp.com
Paxton Countertops PO Box 174 Grand Ledge, MI 48837 517-719-0146
Solid Surfaces Unlimited Inc.
6689 Sterling Dr. South Sterling Heights, MI 48312 586-274-9668
MINNESOTA
Innovative Surfaces Inc. 515 Spiral Blvd. Hastings, MN 55033 651-437-1004
The Pinske Edge
119 Main St. Plato, MN 55370 320-238-2196 www.pinske-edge.com
The Top Shop of Rochester Inc.
235 Woodlake Dr. S.E. Rochester, MN 55904 507-282-9129 www.topshoprochester.com
MISSISSIPPI
Countertop Creations of the Gulf Coast 1302 Live Oak Pascagoula, MS 39567 228-938-6484
MISSOURI Genistone
137 E. State Hwy. CC Nixa, MO 65714 417-725-0909 www.genistone.com
MONTANA
ACT-Advanced Counter Technology Inc.
427 Saint Johns Ave. Billings, MT 59101 406-248-7112 www.advancedcountertech.com
Bevco
1627 Dickie Rd. Billings, MT 59101 406-248-2670
Jim Kohles
2139 Green Terrace Dr. Billings, MT 59102 406-671-4664
The Flooring Place 1891 Boothill Ct. Bozeman, MT 59715 406-587-2320
36 • Vol. 4 / Issue 4 • International Surface Fabricators Association
VanSetten Walker Construction Co.
821 1st Ave. N.W. Great Falls, MT 59404 406-570-5283
WoodCo LLC
PO Box 30254 Billings, MT 59107 406-259-5177 www.woodcollc.com
NEBRASKA Best Quality Countertops
4340 S. 90th St. Omaha, NE 68127 402-670-6338 www.bestqualitycountertops.com
Builders Warehouse 4600 N. Second Ave. Kearne.y, NE 68845 308-627-6702
Lincoln Laminating Inc. 5010 Rentworth Dr. Lincoln, NE 68516 402-434-6009
Martin’s Counter Tops Inc. 9101 Military Rd. Omaha, NE 68134 402-572-4044 www.martinscountertops.com
Premier Countertops
8720 L St. Omaha, NE 68127 402-991-7258 www.premiercountertops.com
NEVADA
B&H Interiors
4385 Wagon Trail Las Vegas, NV 89118 702-400-6547
Carpenters Int’l Training Fund
6801 Placid St. Las Vegas, NV 89119 702-938-1111
NEW JERSEY Innovative Concrete Solutions 28 Olympia Ln. Sicklerville, NJ 08081 215-983 9792
J. Dougherty & Son/ JDS Supply 337 N. Main St. Glassboro, NJ 08028 856-881-5444 www.JDSsupply.com
J&M Lifestyles
215 Rte. 10 Building 3 Randolph, NJ 07869 973-668-5057 www.jmlifestyles.com
Marvic Corp.
2450 Lorio St. Union, NJ 07083 908-686-4340 www.countertopsofnj.com
Masco BCG (formerly TFI Benchmark) 440 Oberlin Ave. S. Lakewood, NJ 08701 732-363-4818 www.benchmarkss.com
Spaulding Fabricators Inc. 1136 Industrial Pkwy. Brick, NJ 08724 732-840-4433 www.spauldingfabricators.com
Statewide Restoration 2151 Brookfield St. Vineland, NJ 08361 856-692-0400
NEW MEXICO American Countertops 8013 Edith N.E. Albuquerque, NM 87113 505-897-3141
Creative Surface Solutions
Elvis Custom Building
K-C Maintenance
OGB Architectural Millwork
2855 Coleman St. N. Las Vegas, NV 89032 702-365-6444 www.creativesurface.com 4710 W. Post Rd, #145 Las Vegas, NV 89118 702-228-5552
NEW HAMPSHIRE Maui Solid Surface 182 E. Dunstable Rd. Nashua, NH 03062 603-718-0014
812 S. 4th Artesia, NM 88210 575-308-7850
3711 Paseo del Norte Albuquerque, NM 87113 505-998-0000 www.ogb-am.com
Rojo Enterprises LLC PO Box 429 Roswell, NM 88202 505-626-3553
New York
MIA
188-10 McLaughlin Ave. Hollis, NY 11423 718-217-4292 www.corianworld.com
Oldcastle Surfaces Inc.
Cabinet & Countertop Designs
Dimensional Stone & Tile Designs, Inc
146 E. Third St. Mount Vernon, NY 10550 www.dimensionalstone.net 914-664-1200
Evans & Paul LLC
140 DuPont St. Plainview, NY 11803 516-576-0800 www.evansandpaul.com
Marker Systems Inc.
940 River Rd. North Tonawanda, NY 14120 716-695-1102
Modern Home Distributing PO Box 395 Nunda, NY 14517 585-468-2523
PO Box 511 589 Hiatt Rd. Mount Airy, NC 27030 336-719-2729 2080 E. Fifth St. Winston-Salem, NC 27101 336-773-0714 www.oldcastlesurfaces.com
Windbound Co.
PO Box 817 Glen Alpine, NC 28628 828-438-0892 www.windboundsurfaces.com
Ohio
Bertke Countertops 9355 Amsterdam Rd. Anna, OH 45302 937-538-7024
Cabinets 2 Countertops
7142 Frank Ave. N.W. N. Canton, OH 44720 330-244-0221 www.cabinets2countertops.com
Calderwood Co.
Innovative Builders
Countertop Shop LTD
Korkan Granite
6909 Engle Rd. Ste. 19 Middleburg Hts, OH 44130 800-936-4799
66 Holcomb Ave. Mogadore, OH 44260 330-962-7237 10406 Geiser Rd. Holland, OH 43528 419-868-9101 www.countertopshop.net
Cutting Edge Countertops Inc.
L. E. Smith Co.
1030 E. Wilson St. Bryan, OH 43506 888-537-6484 www.lesmith.com
1300 Flagship Dr. Perrysburg, OH 43551 419-873-9500 www.cectops.com
Laminate Shop, Inc. PO Box 1218 Marietta, OH 45750 740-749-3536
Helmart Co., Inc.
4960 Hillside Ave. Cincinnati, OH 45233 www.helmart.net 513-941-3095
Mark Dietz
7513 Bartholomew Dr. Middleburg Heights, OH 44130 440-476-9905
Heritage Marble Inc. 7086 Huntley Rd. Columbus, OH 43229 614-436-7465
4561 Crystal Pwy. Kent, OH 44240 330-677-1883 www.korkangranite.com
Solid Surfaces Plus
4640 Manufacturing Rd. Cleveland, OH 44135 216-267-7040 www.solidsurfacesplus.com
Penn Fabricators Inc. 100 Bellport Ave. Yaphank, NY 11980 631-205-0282 www.penn4corian.com
Unico Special Products Inc. 25 Renwick St. Newburgh, NY 12550 845-562-9255 www.unicospecialproducts.com
Wilbedone Inc.
1133 NYS Rte. 222 Cortland, NY 13045 800-734-8813 www.wilbedone.com
North Carolina
Carolina Custom Surfaces
100 Landmark Dr. Greensboro, NC 27409 336-299-3030 www.carolinacustomsurfaces.com
Johnson Granite Inc. PO Box 511 589 Hiatt Rd. Mount Airy, NC 27030 336-719-2729
Marble Unlimited & Cabinets Inc. 2210 E. Pettigrew St. Durham, NC 27519 919-596-2325
Meld USA Inc.
3001-103 Spring Forest Rd. Raleigh, NC 27616 919-790-1749 www.meldusa.com
Circle RS#33 on page 49 or visit www.isfanow.org/info.
Circle RS#31 on page 49 or visit www.isfanow.org/info. International Surface Fabricators Association • Vol. 4 / Issue 4 • 37
ISFA Q42011.indd 37
1/23/12 9:20 AM
Fabricator Directory (continued) Companies in blue are Certified ISFA Professionals OHIO, continued Top Shelf Laminated Products
Pence Countertops Inc.
Tower Industries
Chuck Sawyer
400 Dietz Rd. Warren, OH 44483 330-393-1289
PO Box 647 Massillon, OH 44648 330-837-2216 www.towersurfaces.com
OKLAHOMA
Hoffman Fixtures Co.
6031 S. 129th St., Ste. B Tulsa, OK 74134 918-252-0451 www.hfccountertops.com
OREGON
Countertops by Topsecret 6076 Washburn Wy. Klamath Falls, OR 97603 541-850-8677
Douglas High School 1381 Douglas Blvd. Winston, OR 97496 541-643-9344
Grifform Innovations Inc. PO Box 258 Glide, OR 97443 541-496-0313 www.grifform.com
South Umpqua School District 501 N.W. Chadwick Ln. Myrtle Creek, OR 97457 541-580-3750
PENNSYLVANIA A.S.S.T.
805 West Elm Ave. Hanover, PA 17331 717-630-1251 www.asst.com
124 Ellis Woods Rd. Pottstown, PA 19465 610-326-6609 www.pencecountertops.com 4802 Au Sable Dr. Gibsonia, PA 15044 412-213-0370
RHODE ISLAND
New England Counter Top PO Box F Pawtucket, RI 2861 508-761-7588
SOUTH CAROLINA
Creative Counter Tops 1056 Hunley Sullivan Rd. Awendaw, SC 29429 843-881-8315
Oldcastle Surfaces Inc.
1900 Suber Mill Rd. Greer, SC 29650 864-879-9378 www.oldcastlesurfaces.com
SOUTH DAKOTA
Dakotaland Woodwork & Cabinets LLC 41181 179th St. Raymond, SD 57258 605-532-4150
DFC-Dakota Fixture & Cabinet Co. 45753 237th St. Madison, SD 57042 605-256-3707 www.soliddfc.com
Formatop Co.
101 S. Franklin Sioux Falls, SD 57103 605-332-3151
www.formatopcompany.com
Advanced Surfaces Inc.
TENNESSEE
Blume’s Solid Surface Products
1446 S Cooper St., Ste. 101 Memphis, TN 38114 901-278-9626 www.alexandermarbleandgranite.com
130 Plastics Rd. Corry, PA 16407 814-663-0369
904 Freeport Rd. Freeport, PA 16229 724-294-3190 www.blumes.net
J.A. Kohlhepp Sons Inc. PO Box 423 640 DuBois St. Dubois, PA 15801 814-371-5060
John Kramer’s Fabrications Inc. PO Box 41 Bernville, PA 19506 610-488-6213 www.kramershowerbases.com
Alexander Brothers Tile & Marble Inc.
Creative Countertop Solutions Inc.
300 Peabody St. Nashville, TN 37210 615-915-0718 www.creativecountersolutions.com
Countertop Solutions LLC PO Box 820847 Houston, TX 77077 713-204-0080 www.ineedcountertops.com
R.L. Stephens Inc.
8916 Pepper Rock Dr. Austin, TX 78717 512-801-7105
Southwestern Counter Tops & Millwork 4100 Frankfort Ave. El Paso, TX 79903 915-562-1116 www.swcelpaso@elp.rr.co
University of North Texas 1155 Union Circle Denton, TX 76203 940-891-6853
Walter Crum Construction PO Box 12359 Lubbock, TX 79452 806-748-1899
W R Watson Inc. 12902 Mula Ln. Stafford, TX 77477 281-495-2800
UTAH
Bedrock Quartz
5996 Dannon Way West Jordan, UT 84081 801-282-3322 www.bedrockquartz.com
Quality Craft Wood Works
HC 60 Box 703 Rocky Ridge, UT 84645 435-623-1707
SLC Corp
248 E 600 S Salt Lake City, UT 84111
Tuscan Stoneworx (Envision Concrete Countertops)
165 N. 1330 W. Ste. C-4 Orem, UT 84057 801-734-6904 www.envisionconcrete countertops.com
Ty’s Cabinets
PO Box 295 Cleveland, UT 84518 435-749-2467
TEXAS
VERMONT
2325 Executive Dr. Garland, TX 75041 972-840-1234 www.classiccountertopsinc.com
PO Box 69 Springfield, VT 05156 802-885-8677 www.nbcsolidsurfaces.com
Classic Counter Tops
38 • Vol. 4 / Issue 4 • International Surface Fabricators Association
NBC Solid Surfaces Inc.
VIRGINIA
Boeing Service Co. 14675 Lee Rd. Chantilly, VA 20151 703-808-2717
Five Star Fab & Fixture PO Box 1726 Salem, VA 24153 540-444-0456 www.fivestarfab.com
Metro Stone Works LLC 9115 Digital Dr. Unit 12 Manassas Park, VA 20111 703-396-866 www.metrostoneworks.com
Surface Link Corp.
4200 Lafayette Center Dr., Ste. A Chantilly, VA 20151 www.surfacelinkcorp.com 301-482-1717
The Wood Palace
4825 W. Norfolk Rd. Portsmouth, VA 23703 757-647-8130
TRINDCO
1004 Obici Industrial Blvd. Suffolk, VA 23434 757-539-0262 www.trindco.com
WASHINGTON
Absolute ConcreteWorks 5795 N.E. Minder Rd. Poulsbo, WA 98370 360-297-5055
Borey & Sons Construction Inc. 445 Hanson Loop Burbank, WA 99323 509-430-0634
Fine Line Pacific Inc. 22445 76th Ave. S. Kent, WA 98032 425-251-6177 www.finelinepacific.com
Floor Covering Express 3143 Bridgeport Way W. University Place, WA 98466 253-566-6880
King County Library System
960 Newport Way N.W. Issaqua, WA 98027 425-369-3300
Luxury Bath
18388 Redmond Way, # E Redmond, WA 98052 206-605-9888
Performance West 422 S. 24th St. Yakima, WA 98902 509-452-2369
WASHINGTON, continued Tommy T Cook 8202 St. Hwy. 104, Ste. 102 PMB 135 Kingston, WA 98346 206-349-6403 www.tommytcook.com
WEST VIRGINIA
Alternative Building Concepts, Inc 4341 Rt. 60 E. Ste. 187 Huntington, WV 25705 304-736-0494
Morris Craft LLC
2700 Smith Rd. Charleston, WV 25314 303-346-4116
WISCONSIN
Bisley Fabrication Inc.
CANADA
MEXICO
8201 Jane St., Unit 2 Concord, ON L4K 5P2 Canada 905-761-7666
Boulevard Hacienda Galindo 116 Villas del meson, Juriquilla, 76230 Mexico 52-4422342743
Bluemar Marble & Granite
Coni-Marble Mfg. Inc. PO Box 40 99 Harrison St. Thorndale, ON N0M 2P0 Canada 519-461-0100
Executive Millwork #5 1212 38 Ave N.E. Calgary, AB T2E 6N2 Canada 403-291-0400
FloForm Countertops
700 Industrial St. Gresham, WI 54128 715-787-4410 www.bisfab.com
125 Hamelin St. Winnipeg, MB R3T 3Z1 Canada 204-474-2334 www.floform.com
McDermott Top Shop LLC
KTC Construction
200 A Main St. Sullivan, WI 53178 262-593-2456
Spectrum Surfaces Inc. 812 Marquis Way Green Bay, WI 54304 920-337-6575
WYOMING
Heritage Woods Inc.
1806 Pacific Ave., Ste. 4 Cheyenne, WY 82007 307-640-2445
J Booth Specialties PO Box 1152 Casper, WY 82602 307-258-2992
BERMUDA
Fabrications
10 Rosshire Ord Rd. Warwick, WK08 Bermuda 441-332-0042
Innovative Surfaces Ltd PO Box HM 3275 Hamilton, HM PX Bermuda 441-238-7968
Kitchen Installations Limited PO Box HM1876 Hamilton, HMHX Bermuda 441-292-1556
Worts Engineering 5 Middle Park Lane Pembroke, HM07 Bermuda 441-333-1984
101-3905 Quadra St. Victoria, BC V8X 1J1 Canada 250-885-1524
Victor Coronado Services
NIGERIA
Member NITP
SOUTH AFRICA Techno Surfaces
Unit 2, 18 Losack Ave. Epping 2 Cape Town, Western Province 7806 South Africa www.technosurfaces.co.za 27-215340154
19 Sule Abuka Crescent off Opebi Rd. THAILAND Ikeja, Lagos 10011 Nigeria Tiffany Decor Co., LTD 234-7039707383 6/2 m. 8 Klonghartawanook 29 Rd. SAINT MARTIN Klonghar, Klongruang Patumtanee 12120 Venio Woodwork N.V Thailand Guana Bay Rd.., # 1 Philipsburg 66298-6446 Saint Martin 599-580-6348 UNITED KIINGDOM
SINGAPORE
Global-Allied Pte Ltd
No. 18C Kranji Loop Singapore 739554 Singapore www.global-group.com.sg 65-63658781
Interfab LTD
Unit 9 Willersey Business Park Willersey, Nr. Broadway Worcestershire WR12 7RR United Kingdom 441-386-858100 www.interfab.co.uk
Northern Woodworker LTD PO Box 1045 Fort Nelson, BC V0C 1R0 Canada 250-774-2106
Paragon Surfacing LTD
6720 Graybar Rd., Unit 110 Richmond, BC V6W 1J1 Canada 604-278-2225 www.paragonsurfacing.com
SSC Countertops LTD 1253 West 76 Ave. Vancouver, BC V6P 6M3 Canada 604, 294-4071 www.ssccountertops.com
FRANCE
CREA Diffusion
ZA Le Cheval Blanc Solgne F-57420 France 38-764-6923 www.crea-diffusion.com
GERMANY
Rosskopf & Partner AG Bahnhofstrasse 16 D 09573 Augustusburg – Hennersdorf Germany www.rosskopf-partner.com 493-729-12524
Circle RS#27 on page 49 or visit www.isfanow.org/info. International Surface Fabricators Association • Vol. 4 / Issue 4 • 39
Here.Now.News. ISFA Education By Russ Berry, ISFA President
Perhaps the very real event that we
Perhaps the most often discussed
someone who does not know what it takes
not to train new fabricators. The issue
Our biggest adversary is the bad estimate.
confront is competing in a market against
ISFA education issue is whether or
to produce quality fabrication.
seems always to draw the ire of many
The fewer bad estimates there are the
fabricators who trained and learned
and gained experience by doing. The thought process goes something like
this: Well nobody helped me get started so why should anyone else get help.
The conversation quickly becomes one
of whether or not ISFA should train new
potential competitors. While it is easy to
find advocates of the free market system, it is easy to find defenders of avoiding competition. Competition does create
winners and losers. However, the energy
that comes from competition does make the industry stronger. So how can ISFA
help the industry and educate in such a
way that both competition and the ISFA membership are supported?
The goal of ISFA is to serve first and
foremost the ISFA membership. Perhaps the hardest balance to strike is in
educating everyone about just what is
better. The damage to the market created by bad estimates compared to increased competition from knowledgeable
fabricators is what I believe really needs to be addressed. So the question is not whether or not to educate fabricators;
rather the question is how can we afford not to educate fabricators in the most basic principles of fabrication?
If we have been around for years and found a way to be successful, what is riskier, not training folks who will definitely enter the
marketplace and bid without experience, or training folks on what it takes to be a
quality fabricator? Taking a protectionist
position leads to stagnation. We compete. We have to compete to continue to
innovate. Our experience should allow us to compete favorably against newbies, so we
shouldn’t fear educating anyone interested in fabricating and we should encourage everyone to understand the risks and
involved in being a quality fabricator
rewards. And, once educated, many would-
someone with an entrepreneurial spirit
So, basic training seems to provide some
without training new competitors. If
wants to be a fabricator, then what is the likelihood that they will proceed? If you
are reading this, you probably are smiling
and know the answer—those with a “can do” attitude will. The marketplace invites everyone to risk, and the real fact is that most who do risk will fail.
be fabricators will outsource and not risk.
benefit by improving the market. The down side is that ISFA will give basic training to
new competition, but really don’t you think it is better to educate. If manufacturers “train,” we know that the very real
outcome can be that a “fabricator”
40 • Vol. 4 / Issue 4 • International Surface Fabricators Association
Continued on page 41
Upcoming ISFA Training & Events
For more information or to sign up to attend any of these events, visit www.ISFAnow.com or contact Meg Pettingill at (877) 464-7732 or Meg@isfanow.org. ISFA Regional Meeting Feb. 9 • Canton, Mich. ISFA Level I Solid Surface Training March 12-15 • Orem, Utah ISFA Level II Solid Surface Training March 19-22 • Orem, Utah ISFA Level I Solid Surface Training May 15-18 • Orem, Utah ISFA Level II Solid Surface Training May 21-24 • Orem, Utah ISFA Level I Solid Surface Training July 16-19 • Orem, Utah ISFA Level II Solid Surface Training July 23-26 • Orem, Utah
ISFANews (Continued from page 40) becomes anyone able to buy sheet. The worst
Industry Leader Mike Job Passes Away
scenario in this “training” practice is conducted by some of the “just like” but cheaper sheet
goods suppliers who may let anyone able to pay
The global fabrication community shares in the loss of a fellow fabricator and industry leader. In a tragic motorcycle accident on Christmas night while vacationing in Mexico, Mike Job, president of Quality Surfaces, passed from this life. As the founder and leader of Quality Surfaces in Spencer, Ind., Mike contributed not only to his business, but to the larger community of fabricators. He was also a founding member of the Artisan Group.
buy their product and bid against responsible bidders. At least the branded products have their brand at risk when product is sold and poor installation occurs. Manufacturers and
their distributors have done a lot to train and
have done well in many instances. However, the
current economic environment makes continuing the effort cost-prohibitive. If fabricators are
simply going to buy the cheapest sheet and sell on price, then there is no margin to train. ISFA
can effectively work within the industry to supply education and training if everyone helps. If the branded manufacturers that value quality and
the fabricators that value quality collaborate to
create a training program, quality standards and quality certification, then the marketplace wins. ISFA is hoping to train beginners to improve
the competitive landscape, and to only offer advanced training to ISFA members. ISFA
hopes in the future that there will be master classes in business management, project management, safety, LEED, etc. for ISFA
certified fabricators only. This will take years to accomplish and hundreds of people putting in
thousands of hours, but I remain confident that we all will benefit from promoting quality and
training anyone interested in what it takes to be a good fabricator, as well as giving everyone interested a list of ISFA members who they
can use as a resource to immediately procure
quality fabrication. The outcome of ISFA basic training will be educated procurement and
educated new business, and that is better than trying to protect the ISFA members. The end
result of ISFA education should be the creation of ISFA-certified professionals.
He will long be remembered for his compassion and his commitment to quality fabrication, both in his own business and in fabrication around the country. His wry smile, his wisdom and his zest for life were a constant for many years as he served ISFA as a member and on the Board of Directors. Mike cared for and valued the work of all fabricators. The ISFA fabrication community is better as a result of Mike’s work. He is dearly missed. Our deepest sympathies are offered to everyone at Quality Surfaces, and to all of Mike’s family and friends. In the coming year ISFA will be conducting
classes in solid surface fabrication, stone and quartz fabrication and concrete fabrication. Advanced classes are being held for
thermoforming and CNC routing. And this is
just the start of what will be an ongoing series
of classes that will be continuously adapted to meet the needs of ISFA members.
When one thinks of ISFA having lasting impact on fabricators and the industry, the only thing that sticks out in my mind is ISFA Quality
Certification. This is the long-term goal of ISFA education. ISFA education will train all to be
beginners so that we avoid the pitfalls of the
market being damaged by those who do not
know how to fabricate, and then ISFA will train members to become masters in the industry. Let’s say that ISFA becomes known as the
certifying body for fabricators. And let’s say the Continued on page 42
International Surface Fabricators Association • Vol. 4 / Issue 4 • 41
ISFANews (Continued from page 41) Quality Certification program ISFA
offers is fair, rigid and universal—and
that ISFA finally is able to differentiate between good and bad fabrication. Under those circumstances, if you
are a good fabricator and you qualify for Quality Certification, you become the Gold Standard. If you are a
quality. ISFA members will do what it takes to earn certification, and then
they will become known as the “Elite” or better yet the “Masters.” If only 50 fabricators catch the vision, then it
becomes the Fantastic 50, but there will be compelling evidence that
those fabricators are focused upon excellence.
poor fabricator, if you are unethical
ISFA is scaling the budget to create
with unfair or shoddy practices,
program that truly means something.
or if you bastardize the market
then membership in ISFA Quality
Certification will be revoked. How to
implement such a program and make it happen is what ISFA is working
on and what anyone interested can help create. The effort is large and
will take a continued effort to create,
implement and manage over the long term, but the goal is sound.
and implement a certification Everything ISFA does should
reinforce the perception, and the
reality, that ISFA stands for Quality Certification and that ISFA is THE certifying body.
Only the collaborative effort of
fabricators can make this happen.
I hope you see the value in making
sure that quality fabrication is upheld.
I believe ISFA should stand for
If you’re committed to quality and
fabricators to be of quality both at
to differentiate your business, then I
ISFA is only a handful of fabricators
the process.
about educating all fabricators about
Russ Berry can be reached at russberry@ asst.com.
quality and ISFA should train
see the value in raising the bar high
the basic and advanced levels. If
hope you will join ISFA and help with
or 400 or 1,000, ISFA will still be
ISFA Staff Kevin Cole
Communications Director E-mail: kevin@isfanow.org Direct: (815) 721-1507
Paul Wisnefski
Sales Associate E-mail: wisnefski@sbcglobal.net Direct: (262) 498-4184
Toll Free: (877) 464-7732 Direct: (801) 341-7360 Fax: (801) 341-7361 E-mail: info@isfanow.org Web: www.ISFAnow.org 165 N. 1330 W. #A3 Orem, UT 84057
Meg Pettingill
Administrative Assistant & Registrar E-mail: meg@isfanow.org Office: (877) 464-7732 Ext. 10
Board of Directors Russ Berry
President A.S.S.T. 350 South St. McSherrystown, PA 17344 Phone: (717) 630-1251 Fax: (717) 630-1271 E-mail: russberry@asst.com www.asst.com Hunter Adams
Joe Hoffman
Secretary Hoffman Fixtures Company 9421 E. 54th St. Tulsa, OK 74145 Phone: (918) 627-3055 Fax: (918) 627-3560 E-mail: joehoffman@hfc countertops.com www.hfccountertops.com
Immediate Past President TRINDCO 1004 Obici Industrial Blvd. Suffolk, VA 23434 Phone: (757) 539-0262 Fax: (757) 539-8921 E-mail: hunteradams@trindco.com www.trindco.com
Michael Bustin
Christina Humiston
Mark Anderson
Director Block Tops, Inc. 1560 Harris Ct. Anaheim, CA 92806 Phone: (714) 978-5080 Fax: (714) 712-4000 E-mail:christina@blocktops.com Mike Langenderfer
Vice President The Countertop Shop Ltd 10406 Geiser Rd. Holland, OH 43528 Phone: (419) 868-9101 Fax: (419) 868-9104 E-mail: mike@countertopshop.net www.countertopshop.net Mike Nolan
Director Windbound Co. PO Box 817 Glen Alpine, NC 28628 Phone: (828) 438-0892 Fax: (828) 438-0893 E-mail: mike@windbound surfaces.com www.windboundhomes.com Jon Blasius
Director Blasius, Inc. 7343 Buell Rd. Vassar, MI 48768 Phone: (989) 871-5000 Fax: (989) 871-9070 E-mail: jblasius@blasiusinc.com 42 • Vol. 4 / Issue 4 • International Surface Fabricators Association
Main Office
Director Meld USA 3001-103 Spring Forest Rd. Raleigh, NC 27616 Phone: (919) 790-1749 Fax: (919) 790-1750 E-mail: mb@meldusa.com www.meldusa.com Director, Associate Member Representative Cosentino USA 13124 Trinity Dr. Stafford, TX 77477 Phone: (866) 268-6837 Fax: (281) 494-7299 E-mail: marka@cosentinousa.com Dave Paxton
Treasurer Paxton Countertops PO Box 174 Grand Ledge, MI 48837 Phone: (517) 719-0146 E-mail: paxtoncountertops @yahoo.com Martin Funck
Director Rosskopf & Partner AG Bahnhofstrabe 16 D 09573 Augustusburg Hennersdorf Germany Phone: 493-729-12524 E-mail: martin.funck@ rosskopf-partner.com www.rosskopf-partner.com Michael Astill
Director, Associate Member Representative R. S. Hughes 3455 W 1820 S. #1 Salt Lak.e City, UT 84104-4906 Phone: (801) 973-4211 E-mail: mastill@rshughes.com
Specialty Surfaces Fabricators, Manufacturers and Experts
Membership Application Main: (877) 464-7732 • Fax: (801) 341-7361 • www.ISFANow.org
Renewal Instructions: To renew your membership with ISFA, simply fill out the Personal Information section, and Payment Method and that’s it! Fax it back to (801) 341-7361 and we’ll do the rest. Please allow 2-4 weeks for your membership renewal packet to be delivered. New Member Instructions: For Surfacing Experts wanting to become a new member, please fill out the entire form. Membership in ISFA is the industry endorsement of high quality. This endorsement cannot be purchased for the price of membership, but must be established by the company and upheld by each member of the organization. Fax this form back to (801) 341-7361 and we’ll do the rest.Your new membership packet will be in the mail shortly. Please allow 2-4 weeks for delivery.
Personal Information Name: Title: Company: Address: City: State/Province: Zip/Postal Code: Country: Phone: Fax: y providing your fax number, you are giving ISFA permissioon to send you information via fax. q Check here if you do not wish to receive education event information via fax. B E-mail: q Check here if you do not wish to receive Product and Service information from ISFA and our industry partners via e-mail. I Am: q Renewing My ISFA Membership
q Applying to Become a New Member
Method of Payment q I am faxing a copy of the check along with this form. (required if paying by check) Card Type:
q Visa
q Mastercard
q American Express
q Discover
Card Number: Print Name on Card: Expiration Date: Official Signature: If paying by check, fax copy along with this order form. You can also mail this form to: ISFA, 165 N 1330 W #A3, Orem, UT 84057
New Member Information Type of Membership: (please select one) q ISFA Membership: $400 — Any Specialty Surfaces
company that has been in business at least two years and carries appropriate liability insurance.
q Subscriber Membership: $400 — Applicant companies which meet all other qualifications, but have been in business for less than two years shall be eligible for Subscriber Membership in the Association
q Branch Membership: $200 — Branch Membership is
available to companies having more than one location. Each location must fill out seperate membership applications. Branch Membership annual dues are one-half that of the headquarters location. Each location wll be treated as a separate member in all respects except only headquarter locations may vote in general elections.
Sponsorship Information: In order to become a member of ISFA, you need to provide information regarding an ISFA member or company willing to sponsor you in. If you do not know what to put in this section, just leave it blank. We will help you with this. Sponsor Company: Contact Person: Telephone: Trade Reference: (Please provide a trade reference, generally your distributor of solid surface.) Trade Reference: Contact Person: Telephone: Proof of Insurance: A copy of your certificate of liability insurance must be attached to or faxed with this form to process this application.
q Monthly Membership: $35/Monthly Code of Ethics
(please sign below)
Each member of the International Surface Fabricators Association agrees to observe high standards of honesty, integrity, and responsibility in the conduct of their business. By adhering strictly to the highest quality standards of fabrication, manufacturing and installation. By promoting only those products and services that are proven quality and value. By writing contracts and warranties that are clear, honest, and fair to all parties involved. By honoring all contractual obligations in a reasonably prompt manner. By quickly acting on and attempting to resolve all customer complaints, and in situations where complaints appear unreasonable and persistent, by encouraging the customer to initiate and approach third party dispute settlement mechanisms. By being fiscally responsible and honoring all legitimate financial obligations; By maintaining all required licenses and insurances; I,_______________________________, do hereby certify that the foregoing is true and correct to the best of my knowledge, and do agree to abide by the Code of Ethics of the International Surface Fabricators Association for as long as I hold an active membership therein.
Product News Karran Offers New Fulton Sink
and standard tiles sizes of 12 by 12 in., 18
Karran has introduced a new Fulton sink. This new
Silestone also comes with a 15-year limited
double equal bowl has an integrated faucet deck
that runs across the whole rear of the sink. Unlike the Hampton that will only allow for three faucet
needed. It is suitable for seamlessly integrating in both laminate or solid surface. In stone, it can be
CoveringsETC’s latest Eco-Terr RETRO
undermounted with a 1/8-in. negative reveal.
allows the creation of a space with highly
Circle RS#03 on page 49 or visit www.isfanow.org/info.
pronounced decorative geometric patterns
nostalgically classical, the tiles are available in a range of designs and motifs, including
suited for a range of applications, including clear
Mediterranean, Cuban and Art Deco. They also
coats, plastics, composites, mineral and solid
allow customizable patterns so you can create
surfaces, among others. A hardened aluminum
a space with your own markings. It is a durably
oxide abrasive with ceramic grit and stearate
stylish material that has multiple applications
coating, it is available in a wide variety of grits
and uses. The terrazzo alternative contains 70
and pack quantities. A durable backing means
percent pre-consumer recycled material, derived
fewer snags and tears, ensuring maximum
most Festool Sanders, as well as in soft-sheet roll form. Grits range from 40 to 1500.
Circle RS#01 on page 49 or visit www.isfanow.org/info.
that have their roots in the Art Nouveau era.
Rich in modern design but at the same time
finished surfaces. Its anti-clogging properties are
money. The abrasives are available for use with
Circle RS#04 on page 49 or visit www.isfanow.org/info.
CoveringsEtc Launches Eco-Terr Retro Terrazo Line
Festool’s new Granat abrasive is designed for
abrasive performance, saving both time and
manufacturer’s warranty.
allowing up to seven faucet and accessory holes if
holes, this new design expands the deck size
Festool Introduces New Granat Abrasive
by 18 in. and 24 by 24 in. in a polished finish.
from marble, granite and stone chip byproducts
Cosentino Launches New White Platinum Silestone Color
of the manufacturing process. Because terrazzo tiles do not need time to cure, installation is quick and easy.
Circle RS#05 on page 49 or visit www.isfanow.org/info.
Silestone by Cosentino has expanded its
Platinum Series with the addition of White
Platinum, a stark hue with vibrant silver-colored flecks. The distinctive line includes a host of
contemporary, steely shades including: Carbon, Chrome, Steel and Zirconium. White Platinum,
along with the other hues in the series, features
reflective, silver-toned specs. The unique flecks are created through a special heating process,
tops, shower stalls and fireplace surrounds.
Braxton-Bragg Brings on Diamond Products Line of Concrete Tools
White Platinum is nonporous and never needs
tools and tooling from Diamond Products.
which gives natural quartz a shimmering finish
Made of Metal Provides Heavy-duty Support Brackets Made of Metal, based in Austin, Texas, offers heavy-duty support brackets for countertops and shelves. The brackets are made from
1/4-in. steel and each one is custom-made to
your specifications. A variety of different styles
and sizes are available. The company offers 18
finishes at no additional cost. All of the products are made in the United States and online
ordering is available, which includes a quick turnaround and a rush option.
Circle RS#02 on page 49 or visit www.isfanow.org/info. 44 • Vol. 4 / Issue 4 • International Surface Fabricators Association
that’s reminiscent of precious metals. It is
suitable for countertops, backsplashes, vanity As with all Silestone natural quartz products,
Braxton-Bragg now offers a line of concrete
to be sealed. It is easy to clean and has high
Because of customer demand, the Knoxville-
scratch, stain and heat resistance. It offers a unique combination of built-in antimicrobial
protection that safely fights the growth of odorcausing bacteria, mold and mildew along with the assurance of GREENGUARD certification for clean air quality, and National Sanitation
Foundation certification (NSF 51) for safe food preparation. White Platinum is available in 54by 120-in. slabs in 1-, 2- and 3-cm thickness
based company recently began carrying
concrete blades, cup grinders, drill bits, saws and drill motors. Diamond Products, founded
in the mid-1940s, is based in Elyria, Ohio, and in addition to stock items, the company will
build customized tools for individual customers.
Braxton-Bragg offers the products with a 30-day money back satisfaction guarantee.
Circle RS#06 on page 49 or visit www.isfanow.org/info.
rolling edge, the result is a dramatic and
visually dazzling artisan piece for the bath. The undulating shape, hand-formed
Omni Cubed Manufactures Three Sink Hole Saver Models Omni Cubed, Inc.
manufactures three
models of Sink Hole
Savers (available in 4-, 6- and 8-ft. lengths) to cover all types of installations. They are
designed to protect countertops from breakage during lifting, moving, and installation. The
Original Sink Hole Saver is made for keeping
tops in once piece during installation, but the
innovative edge-clamping design allows it to be used for other applications such as with CNC
and waterjet machines (for lifting stone off the machine); on A-frames (protects countertop
during transport); and during manual fabrication (strengthens top while cutting). The Automatic
by artisans, highlights the estimated
30,000 hammer strikes it takes to make this basin. Artisans in Central Mexico handcraft each individual basin by
using techniques and tools handed
down through generations. Starting with
sheets of heavy gauge copper made from
salvaged electrical wire and copper tubing,
the metal is hand-worked into a unique and
lasting functional work of art. Measuring at 15.75
by 5 in., the Ananda is the newest addition to the Maestro Collection and is available in Tempered and Brushed Nickel finishes. The warm, inviting
floor also eliminates potential tripping accidents and keeps the cord ending free of shop floor
debris, preventing possible electrical hazards. Measuring just 1-1/2 in. in diameter by 7/8 in. thick, the compact equipment has a 5/16 in.
opening that holds a standard-thickness power cord. The magnet’s notched opening is also conveniently sized for holding pens, pencils or drill chucks, making it possible to keep
commonly used items near and in plain sight
where they won’t easily be missed or forgotten. It also reduces wear and tear on the user’s
back by eliminating the need to bend at the waist to pick up unplugged cords.
Circle RS#09 on page 49 or visit www.isfanow.org/info.
tones of the Tempered finish is achieved through a labored process of continual heating and cooling to obtain a remarkable coloration.
The Brushed Nickel finish is the custom choice
for modern, glam and metropolitan aesthetics as
well as a classy statement for traditional, country and cottage spaces.
Circle RS#08 on page 49 or visit www.isfanow.org/info.
Sink Hole Saver VCA (features automatic
(features thumb-pumped cups) secure to
PolyVision Introduces e3 Ceramicsteel Material
cups. These vacuum cup rails are used
PolyVision introduces e3 Environmental
countertops, and are often combined with the
utmost in performance and durability in kitchen
added versatility during tough installations.
antimicrobial e3 surface is stain-resistant,
vacuum pump) and the Sink Hole Saver VCM countertop surfaces with durable 6-in. vacuum during installation of curved or “bump-out”
Ceramicsteel to fabricators who require the
Original Sink Hole Saver (clamp version) for
and bath applications. The nonporous and
easy to clean and never absorbs odors, dirt
Circle RS#07 on page 49 or visit www.isfanow.org/info.
or grease—no treatment needed. Resistant
New Rockler Magnetic Cord Keeper Stores Power Cords Safely Out of the Way
Native Trails Offers Maestro Ananda Sink The new Maestro Ananda sink from Native
Trails features soft, cascading lines that plunge deep into this drop-in basin and with a wide,
to heat, dents, cracks and scratches, the
material is warranted for 20 years and has
premium material performance characteristics, yet ranges more closely in price to laminates.
Rockler Woodworking and Hardware has
Custom designs and proprietary screen
earth magnetic clip that keeps unplugged
consistently smooth surface. With the
way. This is particularly useful when moving
high-detail printing capabilities, you add
a shop. Used with a table saw, scroll saw,
of your design. What’s more, e3 is Cradle
Cord Keeper efficiently secures loose cords
Gold certified. Projects where you specify e3
keeping cords neatly organized and easily
qualify for LEED points.
introduced the Magnetic Cord Keeper, a rare
printing are easily accomplished on the
power tool cords off the ground and out of the
material’s comprehensive color palette and
heavy tools around the shop and while cleaning
nearly unlimited options to the aesthetics
band saw, or other power tool, the Magnetic
to Cradle Silver and SCS Indoor Advantage
and cord endings to any ferrous metal object,
Environmental Ceramicsteel surfaces may
accessible when needed. Storing cords off the
Circle RS#10 on page 49 or visit www.isfanow.org/info. International Surface Fabricators Association • Vol. 4 / Issue 4 • 45
Product News Tianjin LIMAC Offers CNC Equipment
software is designed to facilitate woodworkers,
Tianjin LIMAC Technology Co.,Ltd., located
programs to design, price and build cabinet and
in Tianjin, China, is a high-tech company
that focuses on research, development and
manufacturing of CNC routers, CNC plasma
MultiCam Introduces V-Series WaterJet Cutting Machine Global CNC cutting system manufacturer
MultiCam Inc. has added the Value-Series
WaterJet to its product line. Designed to be flexible and economical, this pure water or
abrasive cutting system features work surfaces up to 60 by 120 in. Fully enclosed bellows
protect both the Y and Z axes from abrasive
garnet buildup. The X axis features dual drives and completely covered custom aluminum
cutting machines, CNC lasers and many other
designers, builders and renovators of cabinetry and closets. KCD Software offers multitiered
closets for both traditional and CNC construction, and is backed by free technical support.
Circle RS#14 on page 49 or visit www.isfanow.org/info.
kinds of CNC woodworking machines with CE certification. Designed by experienced professionals, the machines feature high
precision of mechanical parts. The company also custom makes many kinds of CNC machines
according to customers’ special requirements, including large-size CNC machines, multiaxis CNC machines, multigantry CNC machines,
high Z clearance CNC machines and automatic feeding functions.
Circle RS#13 on page 49 or visit www.isfanow.org/info.
extrusions to keep all precision bearing surfaces
SpeedCove Offers Precast Cove Base Systems
clean during the cutting process. KMT’s new
SpeedCove is an impact-resistant preformed
10 hp and 40,000 psi powers the waterjet
with high-performance commercial, institutional,
single-phase electrical configuration, which
resinous/polymer floor coatings. It quickly and
phase power.
the perimeter of a room to meet health department
NEOLine 10d direct-drive intensifier rated at
cove base molding made specifically for use
equipment. The pump also is available in a
industrial, government, military and residential
makes it suitable for small shops without three-
easily forms the perfect shape and height around
Circle RS#11 on page 49 or visit www.isfanow.org/info.
KCD Software Meets Ravenna Offers New Mosaics Furniture-based Cabinetry Demand New Ravenna Mosaics uses jewel glass and marble to create elegant texture and sinuous
movement in custom mosaics for floors and walls. The warmth of handcrafted mosaics in palettes of winter white is classic and contemporary
interpretations of myth and landscape. Central Asian Ikat textiles, silk ribbons, ancient Greek
nudes and florals inspired by the Silk Road all captivate the imagination. Exotic marbles are
sourced from around the world; thassos, carrara, nero marquina and bardiglio. Each design, by
founder and creative director Sara Baldwin, is
hand-cut and assembled in Virginia. Color palettes range from blends of soft pearl whites to sparkly
silver mirror with accents of gray and black. New Ravenna Mosaics create custom and ready-to-
ship tile for imaginative, sustainable and durable surfaces. More than 200 designs are available
at tile showrooms throughout the United States, Canada and Dubai.
Circle RS#12 on page 49 or visit www.isfanow.org/info. 46 • Vol. 4 / Issue 4 • International Surface Fabricators Association
Responding to the demand for more furnitureand architecture-based cabinet styles, KCD
Software has now added Classic Designs by
Matthew Burak’s library of furniture components to its Cabinet/Closet Software Suite.
By integrating the catalogue of Classic Design,
a Vermont company founded by Matthew Burak that specializes in antique designs, cabinet
designers using the software are able to quickly
choose from an extensive list of antique-looking
furniture legs, columns, custom turnings, bun feet,
requirements. The new generation SpeedCove is made from an exclusive lightweight flexible polymer composite that is impact-resistant,
moisture-proof and once installed can withstand
extreme heat and cold without warping, cracking or deteriorating. Key features and benefits of the
system include the ability to be installed by anyone
with basic carpentry skills and tools; suitability with all types of floor coating systems and applications; consistency provided by the preformed shape and height; a QuickSeal Edge on the bottom that is
angled down to transition smoothly into the floor and to form a positive seal; elimination of most
patching; adjusts slightly for uneven floors; Comes in 1, 4, 6 and 8 in. heights in 48 in. long sections; 10 in. long preformed 90-degree corners; relief
corbels, brackets and more. With KCD Software’s
cut in back/bottom that allows it to sit tight even
these product lists and easily show an impressive
toe kicks and around curved walls; the ability to
details to the customer. Classic Designs joins the
cures; a base portion that is 1/4 in. thick so it
and Osborne Wood in KCD Cabinet/Closet
termination strips; and a fine 220-grit finish on the
included at no cost in their software. Overall, the
Circle RS#15 on page 49 or visit www.isfanow.org/info.
built-in feature, cabinetmakers can choose from
in unsquare corners; suitability for undercabinet
3-D rendered image complete with embellished
be tacked in place with finish nails until adhesive
catalogs of White River, Adams Wood Products
installs flush with tiled walls or FRP channel/
Software Suite’s expanding list of libraries, all
face to increase adhesion of coatings.
Circle RS#28 on page 49 or visit www.isfanow.org/info.
Product News to size in tiles, large slabs, etc. The veins in this marble are stable. Both of these stones can be polished or honed in processing. The company also offers granite, basalt and onyx. Circle RS#16 on page 49 or visit www.isfanow.org/info.
MIA Releases Update on Residential Stone Countertop Installation The Marble Institute of America (MIA) has released an updated version of the Residential Stone Countertop Installation technical module. The revision of this module was undertaken by a special task force composed of industry leaders, MIA Accredited Natural Stone Fabricators, and representatives of the Stone Fabricator’s Alliance. Included in the publication are 17 pages of detailed drawings on all aspects of countertop installation; a section on making accurate field
Xiamen Hongzhan Xing Stone Introduces New Marbles Xiamen Hongzhan Xing Stone Ltd. has introduced two new white marbles: Statuary White and Valakas. Statuary White is cut to size based
measurements; clarification of lippage for countertops vs. peninsulas; and pictures of commonly used edges. The Design Manual was last updated in 2007, and the newly revised countertop module reflects current industry practice and includes an expanded stone materials section, as well as a new section on stone finishes and guidelines for
on the application, and is suitable for skirting, mosaics, tiles, etc. With
outdoor kitchens.
different blocks the veining in this marble differs. Valakas can also be cut
Circle RS#17 on page 49 or visit www.isfanow.org/info.
Circle RS#29 on page 49 or visit www.isfanow.org/info. 48 • Vol. 4 / Issue 4 • International Surface Fabricators Association
Circle RS#30 on page 49 or visit www.isfanow.org/info.
Free Product Information Form Or visit www.ISFANow.org/info to fill out our online form
Main: (877) 464-7732 • Fax: (801) 341-7361 • www.ISFANow.org • 165 N. 1330 W. Unit A3, Orem, UT 84057
Volume 4 / Issue 4 Get Your Free Product Information Today: For more facts on products and services, please fill out all the information below and circle the product referral numbers that are found in the magazine. Product referral numbers can be found below each advertisement. Your request will be immediately forwarded to the proper manufacturer. You can submit this form via mail, fax, e-mail (editor@isfanow.org) or visit us online at www.ISFAnow.org/info. Personal Information Name: Title: Company: Address: City: State/Province: Zip/Postal Code: Country: Phone: Fax: y providing your fax number, you are giving ISFA permissioon to send you information via fax. q Check here if you do not wish to receive education event information via fax. B E-mail: q Check here if you do not wish to receive Product and Service information from ISFA and our industry partners via e-mail. About Your Business What category best describes your business classification? q Fabricator
q Manufacturer
q Raw Materials Supplier
q Woodworker/Cabinetmaker
q Builder/Remodeler
q Architect
q Distributor/Manufacturer of Sheet Goods q Other (please specify) ________________________
Which one category best describes your job title/function? q Owner/Partner/Corporate Management and Related Personnel q Production/Plant Management and Related Personnel q Design (includes staff designer/architect and related personnel)
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
C20 Training
65
66
67
68
69
70
71
72
C22 Other Materials
73
74
75
76
77
78
79
80
C12 Sealers/Polishes
C02 Adhesives
C13 Seaming Equipment
C03 Air Quality Equipment
C14 Sinks
C09 Prefabricated Accessories C10 Quartz Surfacing C11 Saws
Free Product Information Please circle below all of the referral numbers found in the magazine, or the category numbers found on this card that you would like more information on. Your request will be immediately forwarded to the proper manufacturer. 05
C01 Abrasives
C08 Material Handling Equipment
____________________________________________________________
04
Information By Category If you want more information from several advertisers in a category, circle the category number that matches up with the category below.
C07 Laminate
____________________________________________________________
03
q Other (please specify)
C06 Hand/Power Tools
____________________________________________________________
02
q Marketing & Sales Management and Related Personnel
C05 Concrete Materials & Supplies
____________________________________________________________
01
q Purchasing/Specifier and Related Personnel
C04 CNC Machinery
What surfacing materials do you work with?
C15 Software
C16 Solid Surface C17 Stone
C18 Templating Equipment C19 Tooling
C21 Waterjet Equipment
Classifieds
Job Description:
Solid Surface Fabricators:
Pinske tools
too numerous to list $2500.00 OBO
Contact Dan at Leonhardrenovations @yahoo.com
Ad Index Referral
We are currently seeking candidates for multiple fabricator positions within our Syracuse, Indiana manufacturing operation. Qualified candidates with a minimum of 1 (one) year of solid surface (i.e., Corian®) fabrication experience as well as the qualifications and skills below will be considered. • 1-3 years Fabrication experience – 1st level of compensation • 4+ years Fabrication experience – 2nd level of compensation • Ability to read blueprints and trouble shoot designs. • Ability to template & install projects. • Knowledge & experience with the latest repair techniques. • Experience in a high-volume production environment a plus. • Self-motivated and team oriented individual. • Driven to deliver for the Customer • Proven performance & experience. • Focus on Quality. • High School Diploma/GED preferred If you possess the experiences, skills and customer 1st drive and want to be a part of our growing organization, please apply in person or contact the Human Resources Department at: AIA Countertops 501 West Railroad Avenue Syracuse, IN 46567 574.457.2018 (p) 574.457.2078 (f) info@aiacountertops.com
Page
Number Number 27 Axiom. . . . . . . . . . . . . . . . . . . . . . . . . . . 39 30 Beckart Environmental, Inc.. . . . . . . . . . 48 26 Chemcore Industries, Inc. . . . . . . . . . . . 33 18 Chemical Concepts. . . . . . . . . . . . . . . . . 2 22 Cosentino. . . . . . . . . . . . . . . . . . . . . . . . 51 20 Groves Incorporated. . . . . . . . . . . . . . . . . 5 35 Integra Adhesives. . . . . . . . . . . . . . . . . . 52 28 International Woodworking Fair. . . . . . . 47 23 Karran. . . . . . . . . . . . . . . . . . . . . . . . . . . 23 21 Laser Products Industries . . . . . . . . . . . . 7 31 Made of Metal. . . . . . . . . . . . . . . . . . . . . 37 25 Omni Cubed, Inc.. . . . . . . . . . . . . . . . . . 27 19 Park Industries. . . . . . . . . . . . . . . . . . . . . 3 24 Pelican Sinks . . . . . . . . . . . . . . . . . . . . . 25 33 Performance Abrasives . . . . . . . . . . . . . 37 29 The Stock Market. . . . . . . . . . . . . . . . . . 48 32 Yuh Horng Hygiene Furniture. . . . . . . . . 50 Circle RS#32 on page 49 or visit www.isfanow.org/info. 50 • Vol. 4 / Issue 4 • International Surface Fabricators Association
About AIA: As a leading manufacturer of quality countertops and other surfacing products to various industries, AIA Countertops is pleased to be accepting applications for candidates who want to reach their potential for challenging work, responsibility, compensation, benefits, and balance. Company Focus: At AIA Countertops, our customer comes 1st and we look for individuals who take responsibility to assure their work, actions and results meet the customer’s needs 1st every time. Compensation: We believe in paying for top performance in each specific position we have. Your skills, experience and proven performance help to determine your payup to the top of the market. Benefits: AIA Countertops offers a comprehensive suite of benefits to assist you and your dependents with your health and welfare. These benefits include: • Health Care with Company funding of a Health Savings Account option • Comprehensive Dental and Vision plans • Company matching 401K
• Optional life and accident insurance plans at discounted group rates • Paid Vacations and Holidays
• Wellness Program with financial incentives • Relocation expenses will be considered.
AIA Countertops is an Equal Opportunity Employer All applicants subject to pre-employment drug and alcohol screening and criminal background check in addition to E-Verify.
Circle RS#22 on page 49 or visit www.isfanow.org/info.
Circle RS#35 on page 49 or visit www.isfanow.org/info.