ISFA Countertops & Architectural Surfaces Vol. 4, Issue 4

Volume 4 • Issue 4 • Single Issue $14.95

Solid Surface on Wheels Page 16 Understanding ADA Page 20 Is Your Shop Safe and Compliant? Page 31 NEW Rules of Selling in the NEW Economy Page 32

A Look at

Soapstone for Surfacing Page 24

Circle RS#18 on page 49 or visit www.isfanow.org/info.

Circle RS#19 on page 49 or visit www.isfanow.org/info.

CREDITS Letters to the Editor

Photography

Please send letters to editor@isfanow.org or to Letters, ISFA, 165 N 1330 W Unit A3, Orem, UT 84057 or fax to (801) 341-7361 attention: Editor.

Include a telephone number and address (preferable email address).

Letters may be edited for clarity or space. Because of the high volume of mail we receive, we cannot respond to all letters. Send queries about Countertops & Architectural Surfaces to editor@isfanow.org or mail to ISFA, 165 N 1330 W Unit A3, Orem, UT 84057 or fax to (801) 341-7361 attention: Editor.

Photography/graphics provided by: Rosskopf & Partner, Chuck Sawyer, the U.S. Access Board, The Artisan Group and J&M Lifestyles.

Countertops & Architectural Surfaces welcomes Letters to the Editor.

If you have questions about the magazine, or would like to make a comment, or voice an opinion about the magazine, ISFA, or the industry in general, please feel free to write to us.

Contacting ISFA

Phone: (801) 341-7360 Toll Free: (877) 464-7732 Fax: (801) 341-7361 editor@isfanow.org www.isfanow.org

About this Magazine

Countertops & Architectural Surfaces is published quarterly by the International Surface Fabricators Association (ISFA), with a fifth “Buyers Guide” issue publishing in August. Individual copies of Countertops & Architectural Surfaces are available at the non-member “newsstand” price of $14.95. Countertops & Architectural Surfaces is also available by individual subscription at the following rates: ISFA non-members, one year (five issues) $30.00; ISFA members, one year free with every membership renewal.

Special rates and charges apply for orders outside of the United States.

Call for details. To subscribe, call (877) 464-7732. Printed in the United States of America. Copyright © International Surface Fabricators Association 2011. All rights reserved. No part of this publication may be reprinted or otherwise reproduced without publisher’s written permission.

Countertops & Architectural Surfaces and The International Surface Fabricators Association assumes no responsibility for unsolicited manuscripts or photographs.

Materials will be returned only if accompanied by a stamped, selfaddressed envelope. For change of address, please include old label with new information, including both old and new zip codes. Allow 3-6 weeks for address change to take effect. Periodicals postage rate is paid at the Lehi, Utah, post office as well as others. Opinions expressed by writers in this magazine are not necessarily the opinions of Countertops & Architectural Surfaces or the International Surface Fabricators Association, but rather those of the individual writers.

Postmaster: Send address change to Countertops & Architectural Surfaces magazine, 165 N. 1330 W., Unit A3, Orem, UT 84057.

4 • Vol. 4 / Issue 4 • International Surface Fabricators Association

Photos in this publication may not depict proper safety procedures for creative purposes. ISFA and Countertops & Architectural Surfaces support the use of proper safety procedures in all cases and urge readers to take steps to institute such procedures.

Magazine Credits

Publisher & Editor: Kevin Cole Proofreader: Nancy Mueller-Truax Contributing Editor: Russ Lee Design: Velasco & Associates

ISFA Officers of the Board

Russ Berry, President Mike Langenderfer, Vice President Joe Hoffman, Secretary Dave Paxton, Treasurer Hunter Adams, Immediate Past President

ISFA Directors

Mike Nolan, Director Martin Funck, Director Jon Blasius, Director Christina Humiston, Director Michael Bustin, Director Mark Anderson, Associate Member Rep. Michael Astill, Associate Member Rep.

ISFA Staff

Kevin Cole, Communications Director Paul Wisnefski, Sales Associate Meg Pettingill, Administrative Assistant

Cover Photo

While not the most common stone for surfacing applications, soapstone makes for beautiful and functional countertops, as is witnessed by this photo provided by The Artisan Group. Read the full story on Page 24.

Circle RS#20 on page 49 or visit www.isfanow.org/info.

CONTENTS

Features 16 Solid Surface on Wheels

German fabricator Rosskopf & Partner has done it again with the help of design firm Linie Zweii in giving a beautiful solid surface makeover to a Heilbronn-based bookmobile.

20 Understanding ADA

An overview of the requirements of the Americans with Disabilities Act as it pertains to decorative surfacing.

24 A Look at Soapstone for Surfacing

While soapstone is not for everyone or for every design, this natural stone possesses several advantages that make it a viable competitor of more traditional countertop materials.

16

28 J&M Lifestyles Profile

New Jersey-based J&M Lifestyles is a maker of concrete surfacing products that breaks all the molds.

31 Is Your Shop Safe and Compliant?

If you are ignoring your legal requirement to have a Safety/HAZCOM program, be sure you know the costs before you make such a potentially costly decision.

20

32 NEW Rules of Selling in the NEW Economy

Let’s face it — selling in the new economy is tough. All the rules have changed. Those who won’t adapt and become better at sales will most likely not survive.

Departments 8 From the Editor 10 President’s Letter

24

11 Calendar Of Events 12 Industry News 14 Education Connection 15 Shop Management Matters 34 ISFA Fabricator Directory 40 ISFA News 44 Product News 49 Reader Service Form 50 Classifieds/Ad Index

28 6 • Vol. 4 / Issue 4 • International Surface Fabricators Association

31

Circle RS#21 on page 49 or visit www.isfanow.org/info.

From the Editor From the desk of Kevin Cole, Editor & Publisher, and ISFA Communications Director

Collective Knowledge As I write this, 2011 has wound down and the International Countertop Expo (ICE) is fresh in my mind. While trade shows,

in general, haven’t done well for the past few

years, one real success of the ICE show was the conference offerings. The collective knowledge available there was simply amazing. The list of presenters, speakers and trainers was a

virtual who’s who of the surfacing industry, and the depth of information shared covered just

about anything you could want to know about countertops and decorative surfacing.

For me, it was a real reminder of just what ISFA is all about—connecting people and sharing

information. That is what the association has been doing for more than a decade, and any member who has taken advantage of the

connections afforded him or her through ISFA will confirm it has made a positive difference, usually both professionally and personally.

Where else can you find hundreds of experts willing to share, and learn, with you? It’s all

about bringing the industry together and helping people prosper. This is both the history and

the future of the association. ISFA continues to make connections in several ways.

For instance, we have our first regional

meeting of 2012 coming up in February at the

will basic and advanced solid surface training continue to be offered, but stone and quartz fabrication were also added to the roster in

2011. And 2012 will bring about a new stone

and quartz repair class that provides hands-on techniques for fixing hard surfacing damage.

Even our efforts in this publication will be more geared toward making connections in the new year. For instance, beginning with this issue

we will be including our Fabricator Directory (beginning on Page 34) in every issue. The

companies listed here are all ISFA member

companies and have a whole host of knowledge within the walls of their facilities. Whether you

are a fabricator looking for advice or a designer or architect with a question about a surfacing

spec, just about anything you could ever want

to know about surfacing is contained within the collective knowledge of these members.

We will be working even harder to make

more connections in the coming year, not

only between fabricators, but also between

fabricators and specifiers. We are going to put more great possibilities in front of the design

community and showcase just what is possible through collaboration with the fabrication

community. This is something that will be of great benefit to both groups.

And all this is just the tip of the iceberg.

International Logistics and Stone Distribution

So I urge you to get involved and take advantage

about it on Page 14. Not only will there be some

around you. It will only help. And as I’ve heard

facility, it’s a real opportunity for fabricators to

that, your efforts will be repaid in double.

center in Canton, Mich. You can read more

of the opportunities to connect that are all

informational presentations and a tour of the

from dozens of fabricators who have done just

meet face-to-face with others and discuss your

As always, I look forward to your feedback.

no telling what kind of information will be shared.

Sincerely,

experiences. When fabricators connect, there is You may just walk away with something that

will improve your business. More meetings in a

variety of areas around the country, and perhaps the world, will follow throughout the year.

Additionally, ISFA continues to expand upon its training courses and bring together fabricators with knowledgeable instructors who can really

make a difference in their businesses. Not only 8 • Vol. 4 / Issue 4• International Surface Fabricators Association

Kevin Cole, Editor & Publisher kevin@isfanow.org

ISFA MEMBERSHIP It始s more than just learning how to be more profitable, saving money on the bottom line and getting great referrals and discounts.

Call ISFA today and find out how to make your world a better place.

Toll Free: (877) 464-7732 www.ISFAnow.org

From the President From the desk of Russ Berry, ISFA 2011-2012 President

Let’s Work Together in the New Year The ISFA Board of Directors has been working to set some goals for the association in the

new year and I want to tell you about some of the things we have going at ISFA.

fabricators to rub shoulders and trade ideas.

The goal of education will be to improve quality and differentiate ISFA certified professionals from average fabricators.

Our website is at work, and www.ISFAnow.

And yes, we will be holding regional

the industry and promote quality fabricators

and share ideas and innovate regionally.

accomplished through the “Find a Surfacing

revitalize and embrace collaboration without

additional search function for ISFA Certified

international meetings.

org is alive and in the marketplace to further

meetings inviting exclusive groups to gather

who are doing great work. This is being

The purpose of the regional meetings is to

Pro” feature of the site, as well as the

the necessary cost and time of holding

Professionals.

Presently, we have a fantastic group of

fabricators who are working to rekindle the

spirit of ISFA, and fabricators are collaborating to benefit fabricators. We will endeavor to

raise to the highest degree the standards and practices of decorative surfacing fabrication.

We will also continue to provide trade

publications to promote ISFA surfaces to

So as you plan your year and implement ways to increase profitability, give some thought to how we can further our industry and innovate new ways to incorporate premium decorative surfaces into the marketplace. Find the time to attend a regional meeting in your neck of the woods and reach out to other fabricators to learn more and work together.

the marketplace and specifically to market

ISFA members to architects, designers and end users.

We will continue to educate and increase the focus on providing training at many levels, including opportunities for experienced

10 • Vol. 4 / Issue 4 • International Surface Fabricators Association

Russ Berry, ISFA President russberry@asst.com

Calendar of Events Buddy Rhodes Concrete Training

CCI GFRC Crash Course

Surfaces/StonExpo

CCI Water, Light & Fire: Advanced Dimensional Concrete

Jan. 20-21, 2012 Orono, Ontario, Canada (905) 983-1001 Jan. 23-26 Las Vegas, Nev. (866)550-6808

Vitoria Stone Fair 2012 Feb. 7-12 Carapina, Brazil +55-27-3434-0600

ISFA Regional Meeting

April 17 Chicago, Ill. (888) 386-7711

April 18 Chicago, Ill. (888) 386-7711

Coverings 2012 April 17-20 Orlando, Fla. (703) 683-8500

Feb. 9 Canton, Mich.

(877) 464-7732 www.ISFAnow.org

Kitchen & Bath Industry Show (KBIS)

Park Industries Digital Expo

ISFA Level I Solid Surface Training

Feb. 16 Austin, Texas (800) 328-2309

Buddy Rhodes Concrete Training March 2-3 Orono, Ontario, Canada (905) 983-1001

CCI Precast & GFRC Training March 5-9 Chicago, Ill. (888) 386-7711

China Xiamen Int’l Stone Fair March 6-9 Xiamen, China +86-592-595961

ISFA Level I Solid Surface Training March 12-15 Orem, Utah (877) 464-7732 www.isfanow.org

ISFA Level II Solid Surface Training March 19-22 Orem, Utah (877) 464-7732 www.isfanow.org

Buddy Rhodes Concrete Training April 13-14 Orono, Ontario, Canada (905) 983-1001

CCI Sealer Workshop April 16 Chicago, Ill. (888) 386-7711

April 24-26 Chicago, Ill. (800) 933-8735

May 15 – 18 Orem, Utah (877) 464-7732 www.ISFAnow.org

AIA 2012 National Convention May 17-19 Washington, D.C. (202) 626-7300

ISFA Level II Solid Surface Training May 21 – 24 Orem, Utah (877) 464-7732 www.isfanow.org

Buddy Rhodes Concrete Training May 25-26 Orono, Ontario, Canada (905) 983-1001

ISFA Level I Solid Surface Training July 16 – 19 Orem, Utah (877) 464-7732 www.ISFAnow.org

ISFA Level II Solid Surface Training July 23 – 26 Orem, Utah (877) 464-7732 www.isfanow.org

International Woodworking Fair (IWF) Aug. 22-25 Atlanta, Ga. (404) 693-8333

Submit your event for consideration in our Calendar by e-mailing Editor Kevin Cole at kevin@isfanow.org.

International Surface Fabricators Association • Vol. 4 / Issue 4 • 11

In the Industry MultiCam Creative Director Mark Allen Passes

In December, MultiCam Inc. Creative Director Mark Allen, 50, passed away. The global CNC cutting system manufacturer’s eight-year employee and talented artist lost his eight-month battle with lung cancer. During this time, he continued to produce amazing work. Allen had more than 25 years of graphic design experience. “Mark was a great talent who had a lasting impact on everyone’s lives that he touched,” said President and General Manager Kris Hanchette. “His passion, dedication and commitment to MultiCam helped grow the company to where we are today. Mark’s ideas and creativity laid a solid foundation that will help with our continued success for many years to come.”

unique interactive environment for architects,

designers, distributors and fabricators to view the latest products and design trends, attend

educational workshops, hear from visiting expert

speakers and receive training on new production techniques and innovations.

Armstrong Cabinets Featured on DIY Network Armstrong Cabinets was featured on an episode of the popular DIY Network Show, “10 Grand

in Your Hand,” selected by homeowners Doug and Heather Sheehan for their green kitchen

renovation: recycled countertops, donating their old cabinets, re-insulating with natural fibers for

Samsung Radianz Expands in Southwest

energy efficiency and using Armstrong’s Origins Series with no-added formaldehyde adhesive.

Samsung expanded its market reach in the

The Sheehans made a store visit to Armstrong’s

Southwestern U.S. by adding Arizona Tile as an

Long Island, N.Y., location to select cabinets.

authorized distributor of Radianz Quartz. The

“They saw the Arborcrest cherry door style on

distribution channel includes California, Nevada,

display and knew that was exactly what they

Texas and Arizona, and comes a month after

wanted as soon as they came in,” said Julia

the company’s decorative surfacing products

Dowd, sales representative.

division announced its partnership with Triton

From rustic to casual to contemporary,

Stone Group to cover the Southeast region. With

Orlando Cosentino Center Opened

distribution in 43 states. Founded in 1977, Arizona

Cosentino, a provider of natural stone, quartz

rails and stiles give it true Shaker heritage. Its full

states. The company specializes in premium tile

American Cosentino Center in Orlando in

with true Shaker width stiles and rails and five-

residential and commercial applications.

industry leaders and top Cosentino executives

the new partnership, Radianz Quartz now has

Arborcrest is a versatile addition while the wide

Tile has more than 25 locations in seven Western

and recycled surfacing, opened its sixth North

overlay door style features solid cherry panels

and stone products plus related accessories for

November. About 175 building and design

piece drawer fronts.

attended the grand opening reception, which

Nationwide Granite Remnant Sale Benefits Injured Soldiers

Performance Abrasives Offers New Catalog

featured a dramatic aerial acrobat performance in the center’s expansive warehouse. The new Orlando center, designed by Isabel MartinezCosentino, aims to enhance both the trade

Performance

and consumer experience and continues the

put out its latest

the U.S. market over the next year. The program

the company’s line

and Dave Silva, general manager for the center.

includes photos and specification information

facility, which includes a distribution warehouse.

sheets; flap wheels; cartridge rolls; bands and

center, the center is designed to support,

and holders; surface conditioning products;

integrating distribution facilities, exhibition

The catalog is available by request from the

clients, classrooms for continuing education

at www.performance-abrasives.com.

for demonstrations. The centers create a

Abrasives has

company’s mission to expand its presence in

catalog, featuring

included remarks from Eduardo Cosentino, CEO,

of abrasive products. The 52-page color catalog

Guests mingled throughout the 25,000-sq.-ft.

on its line of discs; belts and belt cleaners; cloth

More than a showroom and distribution

stars; pads; rolls; flap discs; quick change discs

promote and educate trade professionals by

wheels and backing pads; and abrasive tools.

areas, work spaces for designers to bring

company or can be downloaded from its website

and fully functioning kitchens and event space

12 • Vol. 4 / Issue 4 • International Surface Fabricators Association

Artisan Group countertop fabricators across America hosted a National Yard Sale in

October, selling granite and other stone

remnants, with 3 percent of proceeds going to Homes for Our Troops to build specially

adapted homes for veterans. This program

allowed homeowners to purchase a beautiful

piece of stone at a discounted price and help a veteran at the same time. “These soldiers have given their blood, sweat, tears and in

some cases part of themselves to defend our

rights and freedoms in this country,” said Chad Seiders, Artisan Group executive director. “It

is a privilege to give something back to them.

Artisan Group has earmarked a portion of

our first national yard sale for Homes for Our

Troops so that these veterans can have a home that provides them more independence.”

ĒOS Surfaces Adds Two New Distributors for its Gēos Product Line

is representing Intermac machinery and Diamut tooling in the glass industry throughout most areas of North America. Matodi USA, based in Greensboro, N.C., is a recently founded

ĒOS Surfaces, LLC has added two new

company formed of experienced glass industry

distributors for its line of Gēos sustainable

executives and sells a complete line of tooling,

surfacing product. The first of these distributors

spare parts and machinery.

is Colt Industries, Inc., whose territories

include Missouri, Illinois, Kansas, Kentucky,

Arkansas, Tennessee, Mississippi, Louisiana,

Texas, Oklahoma and Alabama. Colt also has

warehouses in St. Louis, Memphis, New Orleans

FloForm Countertops Opens New Showrooms

Midwest Specialty Products, LLC. Established

FloForm Countertops, Artisan Group member

in Shakopee, Minn., and its territories include

United States’ countertop manufacturer, has

and Dallas. The second distributor addition is

in 2001, Midwest Specialty Products is located

and a large Western Canada and Northwestern

Minnesota, Wisconsin, South Dakota, North

opened 6,000-sq.-ft. showrooms in Beaverton,

Dakota, Iowa and Nebraska.

Ore., and Spokane, Wash. The new showrooms

Daubert Chemical Launches Online Store

feature a range of all countertop products,

installations and inspiration. No product or

Daubert Chemical has launched an online store

it is sink installation styles, edges, laminate or

at daubertchemical.com to help ensure customer needs are met. The online store is the result of

solid business growth, especially in the Daubond

Hot Melt PUR adhesives line. Featuring nearly 30

accessories that include various nozzles, cartridge extensions, nozzle inserts, adapters, needles and caps, the online store accommodates customer

orders 24/7. For in-stock items, the company plans to ship online orders within two business days.

ACS Makes Changes for 2012, Opens West Coast Warehouse Advanced Cabinet Systems (ACS), a manufacturer of plastic laminate casework and millwork for

educational, health care and retail markets based

in Marion, Ind., has been reworking its organization for 2012. Part of the change is in the company’s

business model in the casework industry to focus

mainly on selling their products through a network

of dealers. Another factor is that the company has also recently opened a warehouse just outside of Olympia, Wash. The growth happening at ACS stems from the 2011 machinery investments

type of material was left untouched. Whether

exotic granites, a customer can come into the showroom and get the necessary education

to enhance their project. To truly differentiate

MIA Accredits First Canadian Company FloForm of Saskatoon, Saskatchewan, is the

first Canadian company to earn the Accredited

Natural Stone Fabricator designation of the Marble Institute of America. MIA Accreditation for natural stone fabricators and commercial contractors recognizes those companies that meet the

industry’s highest standards for business activities, product knowledge, fabrication and installation.

“The Accreditation Commission made the decision to open the program to Canadian companies two years ago and we are very pleased to announce our first fully accredited company in Canada,

FloForm,” said Gary Distelhorst, CAE, executive

them, the company has created an atmosphere

vice president of the Marble Institute of America.

than a warehouse. The showrooms feature

and the industry as a whole. We congratulate

coffee on demand, and a seating area with

“Our industry is essentially unregulated. Anyone

that is similar to a home or coffee shop rather

“This is a milestone event for both our association

Internet-capable workstations, cookies and

FloForm on this achievement.”

a cozy fireplace for guests. The showrooms are open to consumers, designers, builders and architects. The company has locations in Winnipeg, Regina, Victoria, Saskatoon,

Edmonton, Calgary, Kelowna and Vancouver,

Canada, as well as U.S. showrooms in Seattle, Spokane, Wash., and Portland, Ore. “The

with some tools and a truck can claim to be a

‘granite shop’ no matter what their experience or

skill level,” said John Eustace, the qualifying agent for FloForm. “The MIA accreditation process is a

way that we have voluntarily allowed ourselves to be regulated and give ourselves credibility.”

initiative behind FloForm’s new showrooms

NueMedia Hires New Director of Sales and Marketing

inevitable stresses that are associated with

NueMedia, LLC, a company focused on digital

was to create an atmosphere that reduces the remodeling, by offering solutions to ensure

comfort, convenience and control,” said Ted Sherritt, president and CEO.

information streams particularly in the

woodworking industry, has hired Mike Venezia as director of sales and marketing. Venezia’s

credentials in the trade publishing industry are

The expansion into Washington is intended to

Intermac, Diamut Announce Matodi USA as North American Sales Representative

capitalize on that demanding market. The company

and stone fabrication equipment and Biesse

Asscent/Stagnito. For almost a decade, Mike also

of tools for CNC and other machinery and

publication focused on the serious hobbyist and

to their factory and the additional sales and

financial staff brought on to grow the business.

extensive. He began his career more than 30 years ago and has worked for several publishing

companies, such as Gordon Publishing, Putman

better serve the company’s current customers and

Intermac America, a manufacturer of glass

Publishing, TeleProfessional, Inc., Elsevier and

still plans to do all of their manufacturing in Indiana

subsidiary, and Diamut America, a manufacturer

represented Workbench, a woodworking

Biesse subsidiary, announced that Matodi USA

amateur woodworker.

and will only use the Washington location as a distribution center for West Coast projects.

International Surface Fabricators Association • Vol. 4 / Issue 4 • 13

Education Connection A Regional Approach

ISFA’s networking plans for 2012, and a look at the first regional meeting of the year

By Mike Langenderfer, ISFA Vice President As we move into 2012 ISFA is faced with many new challenges. The current state of

the economy is affecting everyone in our industry from the fabricators to the suppliers. To help our

members and the industry adjust to these current conditions, ISFA is trying to certify, promote and connect its members.

We will “certify” through training and education that will assist our members in making sound business decisions and help them provide

exceptional quality and service to the customer.

We will “promote” members through our website and magazine, and by promoting the members we will drive more business to them.

We will “connect” members through meetings and conferences. This connection will allow our members to be better exposed to new technologies, materials and suppliers.

Don’t sit back and wait for opportunity to come to you. This is an opportunity you cannot afford to miss.

To accomplish all this together, ISFA will be

organizing regional meetings throughout the country. The intent of these meetings is to

Canton, Mich., Regional Meeting at a Glance

Come Join Us for the First ISFA Regional Meeting of 2012!

Date: Feb. 9, 2012 Place: ILSD (International Logistics

and Stone Distribution)

42600 Executive Dr., Canton, Mich.

Time: 11:30 a.m.–3:30 p.m.

Activities Include: Meet & greet, repair demonstration, vendor presentation, ILSD facility tour and plenty of opportunities to

network. Lunch will be provided at 11:30 a.m. and attendees will have a chance to win several door prizes.

Sponsor Companies: 3M, Air Technologies, Cosentino, Dani Designs, GranQuartz, MR Direct and RS Hughes.

RSVP To: Meg Pettingill, meg@isfanow.org, (877) 464-7732.

new and existing products. They will also

required. It will start with lunch at 11:30 a.m.

be able to share ideas and experiences that

and conclude around 3:30 p.m. with a raffle to

will help them run better and more profitable businesses. The primary reason for the meetings will be to help members connect with other members and suppliers.

Each meeting will be hosted by an ISFA partner and there will be six to 10 ISFA supplier members displaying their products

give away door prizes. The meeting will include a demonstration on repair techniques, vendor presentations and a tour of the hosting facility.

Everyone is encouraged to come for lunch and stay around to network. You can find out more information about this gathering by going to the ISFA website or contacting Meg Pettingill at

at the meeting. We currently have members

meg@isfanow.org or (877) 464-7732.

who have offered to host meetings in Florida,

I have been to many trade shows and meetings

Texas, California, Minnesota, Wisconsin, Ohio and Michigan. There has been an enthusiastic response from supplier members to host these events and more locations will surely be added over the course of the coming year.

similar to these and I can honestly say I have never attended one of these meetings and not learned something that helps me improve my business and make money. There is not a better way to connect with other members and

give our members and suppliers a low-cost

The first meeting will be on Feb. 9 at

fabricators than informal gatherings such as

meetings the participants will be able to learn

(ILSD), the Silestone distribution center in

and wait for opportunity to come to you. This is

and less time-consuming venue. At these

International Logistics and Stone Distribution

these. Don’t miss this opportunity. Don’t sit back

from the suppliers and other attendees about

Canton, Mich. The event is free, but RSVPs are

an opportunity you cannot afford to miss.

14 • Vol. 4 / Issue 4 • International Surface Fabricators Association

Shop Management Matters From the desk of Jon Olson

What’s next for Social Media?

In a previous article, “Using Social Networking to your advantage,” I encouraged folks to get onboard with social media. The results

customers, not a venue for spam. You want to let

have a 3G phone, you should get a Foursquare

work, but you need to bring something that will

Pinterest

videos, started a Facebook page and learned how

potential customers will value. You’ll have a better

“Pinterest lets you organize and share all the

about it, what choice do you have? This is how

When a salesman goes out and visits potential

use pinboards to plan their weddings, decorate

not in, you’re going to be out.

pictures, talk about their company and engage

Best of all, you can browse pinboards created by

Instead of beating the pavement, you’re beating

to discover new things and get inspiration from

folks know you’re out there and ready to do their be fresh, so people will want to follow you. Look

at some of the more successful business pages.

They have pictures, blogs and interaction. Many

account. You’ll be glad you did.

This is a very new site. It’s kind of like Flickr (a photo sharing site) on steroids. The company describes it as:

have been outstanding! Many have made YouTube

successful sites run contests giving away items

to tweet. It takes some effort, but when you think

chance for sales if you run your site that way.

beautiful things you find on the Web. People

businesses are getting messages out, so if you’re

customers, what do they do? They show

their homes and organize their favorite recipes.

their clients in conversation. That’s what FB is for.

other people. Browsing pinboards is a fun way

your keyboard.

people who share your interests.”

Social media is more like a salesperson than ever.

Here’s a little experiment. Go to a job-seeking site like indeed.com and type in the job description

“social media manager.” It seems like everyone is

looking for one. Why? Social media brings in sales.

So the old excuse “I don’t have time for this”

just doesn’t hold water. You need social media.

If managed correctly, it will play a key role within your company for years to come.

Let’s look at some current sites more closely:

Twitter

Let’s look at some up-and-coming sites:

Google+

Google is trying to get into the social media

scene. Currently it’s not on the same level as

other places, but there are a few reasons you should be part of it:

n Most of us have a Google e-mail account

This site serves many purposes. You can search for inspiration, but you can also post your work in the hopes someone will contact you. Photos

really drive this site, and I can’t stress enough just how important good images are.

Photography

One of the best ways to get your message out is

(gmail.com). Starting with your gmail account,

having outstanding photos of your work. Pictures

I have a separate monitor on my desk that runs

n Why are we doing any of this social media

most viewed section is the photo gallery. Photos are

posts of those I follow and monitor the solid

to be found and Google has primarily been a

efforts.

my company succeed. You can do the same.

going to promote those using their stuff.

Google+ is free and easy to set up.

sell products. On a typical countertop website, the

an app called Tweetdeck all day. I can watch

stuff? The big reason is the interacting. You want

a great way to make a splash in your social media

surface world. Being informed enables me to help

search engine. It stands to reason that Google is

I know for many the challenge is the cost of

I love Twitter; I can’t get enough of it. In fact,

Using Twitter helps build up your networking.

Twitter has helped me establish contacts all across the United States and the world. I’m not only

gaining experience from others, but building the

company brand and finding leads, tweet by tweet.

Something really cool has developed from Twitter called Tweet chats (tweetchat.com). Using

hashtags you can find specific topics to connect with people talking about the same thing. One

that I particularly like is held every Wednesday

from 2:00 to 3:00 p.m. EST called Kitchen&Bath

Chat (#kbtribechat). Each week kitchen and bath trends are discussed. Come see for yourself.

Facebook

What value does a Facebook (FB) page have?

I’m not going to guarantee sales from a FB

page. It’s a way to educate and inform potential

n Google is loaded and they don’t like to lose,

so no doubt Google+ will become a key site to be on in the future.

photography, but as we change to a more Internet-

based way of doing business, it has to be part of your business plan. I encourage you to set aside money in

your budget for this. At the least, make sure you have

There are some things I like about Google+.

a good camera that someone on your staff knows

using their “circle” app. I also like the way

I hope you will take an honest look at how social

You can arrange your contacts very cleanly pictures look when uploaded.

Foursquare Foursquare is a marketing tool made for those

that have smart phones. At first it was a way to

inform friends where your location around town was, or to leave reviews of restaurants, etc.,

but now companies are finding ways to use it as a promotional tool. I haven’t used it yet for

promotions, but it has been a great way to make it into Google searches. I’m not stopping, as I want Google to find my companies. If you

how to use, and you take photos of all of your work. media can help your company. While it’s true that what works for one company may not be perfect for you, see what aspects of social media will be of value to your particular business.

About the Author Jon Olson is the online marketing and sales, social media, market development and communications manager at Sterling Surfaces/Kitchen Associates. A solid surface fabricator since 1982, he has gained experience in all phases of fabrication, specializing in 3-D solid surface thermoforming. Jon is a past recipient of the ISFA Fabricator of the Year award and the ISFA Innovator of the Year. He can be reached at jon@sterlingsurfaces.com.

International Surface Fabricators Association • Vol. 4 / Issue 4 • 15

Solid Surface on Wheels In its earliest days, the bookmobile, or “perambulating library” as it was known in the 1850s, was a horse-drawn cart stocked with the latest volumes of gripping Victorian fiction and scientific journals. The intent was to bring enlightenment and enrichment to the people (mostly adults) through literature. Much has changed in the intervening years, but the original intent – to bring literature and culture to

Notably, the manner of delivery has changed with advances in technology. Walk-in mini-

libraries complete with browsing lounges have replaced the open air carts of yesteryear. And now, solid surface has emerged as a beautifully imaginative and surprisingly low-maintenance and low-cost option for displaying and housing the books. And what better company than Rosskopf & Partner of Hennersdorf, Germany, to pioneer engineering and installation of the first solid surface library on wheels for the Public Library System of Heilbronn, Germany.

the people — still remains the primary purpose

“This is not a bus, but a bright lounge filled

of the modern bookmobile.

with great books!” So reads an entry in the

16 • Vol. 4 / Issue 4 • International Surface Fabricators Association

guest book of the new Heilbronn bookmobile, dubbed ROBI. The idea of using solid surface for shelving and decoration came when the city’s rolling library, which has been on the road since 1981 supporting area elementary schools, came due for renovation. The Stuttgart-based design firm of Linie Zweii (Line Two) was commissioned to come up with a new design for the vehicle that reflected the requirements of our new “media society” from both a design, as well as a functional perspective.

“We chose solid surface as the medium for three reasons,” explained Claudia Miller, owner of Linie Zweii. “First, it allows implementation

The Heilbronn bookmobile, dubbed ROBI, received a complete renovation in solid surface at the hands of German fabricator Rosskopf & Partner, using the design of Stuttgart-based design firm Linie Zweii. of the dynamic shape with no visible grooves at the joints. Second, it is opaque, but also allows a degree of transparency for integrated lighting at the front edge. Finally, solid surface is a durable material that makes it possible to restore wear marks or marred surfaces without leaving visible traces of repair.”

colors entice visitors to linger and browse.

“Like a story into which you plunge deeper and deeper, the shelves morph into free net-like shelves in the adventure area,” said Miller.

“The front edges of the shelves are illuminated, with emphasis on the vertical ascending and

descending lines and, at the same time, used to

The shelf system is made of LG HI-MACS solid

provide information about the book categories.”

surface Alpine White and Opal. The shelves are

The challenge for Rosskopf & Partner, which

arranged in classic rectangular fashion as one first enters the bookmobile, yet blossom into free-form, netlike patterns in the “adventure area” of the bus. The lines of the shelf sections eventually converge to form quotation symbols.

Reading mats and seat cubes in bright red

engineered, fabricated and installed the solid surface, was to create a simple, elegant and durable shelf system that would hold up to

wear and tear on the road, while maintaining

the integrity of the design. Easy to say, hard to do — but well within the capabilities of R&P.

The idea of using solid surface for shelving and decoration came when the city’s rolling library, which has been on the road since 1981 supporting area elementary schools, came due for renovation.

International Surface Fabricators Association • Vol. 4 / Issue 4 • 17

The new design was to reflect the requirements of a new “media society” from both a design, as well as a functional perspective. Solid surface was chosen as the medium because it has near-invisible seams; its slight transparency is suitable for integrated lighting at the front edge; and it is a durable material that can be fully repaired and restored without leaving traces of such activity.

“The shelves had to be planned and

temple of design among libraries — spacious,

out while underway,” said Martin Funck of

technical sophistication and an atmosphere

constructed so the books would not fall

Rosskopf & Partner. “The components had

to be installed in such a way that the special requirements of road traffic were taken into consideration.”

When the Public Library of Heilbronn began

bright buildings, modern rooms with all the

which allows the stream of thoughts to flow

wondered if a mobile library might also be a

through ROBI is one for the academics to

of the Public Library System of Heilbronn. “We temple of design.”

to the library, which included a review of

blue floor refers to the vastness of the sky, the

had application for the design of today’s

modern mobile library. “Today there is a real

of ideals, intelligence and light.”

Whether or not the city of Heilbronn achieved

With such lofty goals in mind, the colors for

which models of architecture and thought

of all colors and signifies benevolence, nobility

along pleasantly,” said Monika Ziller, director

its plans for the new bookmobile, there were a number of considerations that were important

the solid surface shelves are made, is the sum

ROBI were selected for their visual impact. “The depth of the sea and implicates relaxation, wide expanses, confidence and reliability,” explained Linie Zweii’s Miller. “The color white, of which

its goal of creating a mobile temple of design consider. In the meantime, the reality is that the elementary kids of Heilbronn, who borrowed 90,000 forms of media from the bookmobile last year, have taken to the new library on wheels in a big way.

For more information, visit www.rosskopf-partner.com.

The shelves of the new design are arranged in classic rectangular fashion and transform into freeform, netlike patterns. The lines of the shelf sections eventually converge to form quotation symbols. Reading mats and seat cubes in bright red colors entice visitors to linger and browse.

18 • Vol. 4 / Issue 4 • International Surface Fabricators Association

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Understanding ADA

An Overview of the Requirements of the Americans with Disabilities Act as it Pertains to Decorative Surfacing

By Chuck Sawyer The universal sign for accessibility is well known to us all. Whether it’s that

convenient parking spot at the mall, accessible accommodations on public transportation

or that extra-wide door on a toilet partition,

we encounter public spaces that have been

designed to facilitate accessibility for persons with disabilities.

For the past 20 years or so in the United States, these accommodations have been not only

the right thing to do, but they have also been

required by law. The Americans with Disabilities Act of 1990 (ADA) is a comprehensive law

established to protect the civil rights of persons with disabilities. In 2008, the original ADA was

amended by the ADA Amendment Act of 2008

(ADAAA) to include a number of provisions that took effect on Jan. 1, 2009.

In essence, the law prohibits discrimination on the basis of disability in employment, public

transportation and government services, public

accommodations and commercial facilities, and telecommunications. Within the law, these are

classified as “titles” and consist of the following: n Title I – Employment n Title II – Public Entities (and public transportation) n Title III – Public Accommodations (and commercial facilities) n Title IV – Telecommunications n Title V – Miscellaneous Provisions For new construction and remodeling activities, accessibility standards and guidelines are covered under Titles II and III of the ADA. These standards are administered by the U.S. Department of Justice and the U.S.

Department of Transportation. An organization called the U.S. Access Board has developed

the requirements specified in the ADA and has produced the ADA Accessibility Guidelines (ADAAG) which is a primary reference

document concerning the specific design

requirements to assure compliance with ADA. 20 • Vol. 4 / Issue 4 • International Surface Fabricators Association

Figure 608.2.1

Supplemental Figure A

Figure 608.5.1

Further documentation of ADA requirements

At this point, it may be important to point out

additional area required in front of the shower

can be found in the 2010 ADA Standards

“Accessible.” Especially for private dwellings

which incorporate the 2008 ADA amendments for Accessible Design, published by the Department of Justice.

There are currently two versions of the ADA

Standards, 1991 and 2010. Although either of the versions can be used at the moment, the 2010

that there is a difference between “ADA” and and other locations not covered by the ADA, there may be designs or specifications for

accessible facilities, yet they may not strictly

adhere to the specific requirements of the ADA Standards for Accessible Design.

version becomes fully effective on March 15, 2012.

For the surfacing industry, the most common

So, What Does All This Mean to You?

n Showers – Chapter 6 (608) of the

In the context of construction activities:

n The ADA requires that all new facilities

built by public accommodations, including

small businesses, must be accessible to and usable by people with disabilities.

n Commercial facilities, such as office

buildings, factories, warehouses or other

facilities that do not provide goods or services directly to the public are only subject to the

ADA’s requirements for new construction and alterations.

n State and local laws and building codes

applicable to accessibility must meet or exceed the requirements of ADA as outlined in the ADA Standards for Accessible Design.

Figure 608.2.2

areas affected by ADA are: ADA Standards

n Kitchens – Chapter 8 (804) of the

to allow for wheelchair access.

It is important to note that because the

dimensions stipulated by ADA are measured

to the inside of the finished wall surfaces, the shower pan for an ADA 36- by 36-in. shower

actually measures larger than 36 in. by 36 in. The actual size of the shower pan needs to allow for

the thickness of the structural wallboard and the

thickness of the shower wall panel and adhesive (see Supplemental Figure A).

There are also requirements for the positioning

ADA Standards

of the shower controls as shown in Figure

ADA Standards

are not shown on drawings, so it is important to

Transfer Showers

your installations are ADA compliant.

n Vanity Tops – Chapter 6 (606) of the

608.5.1. In many cases, the locations of controls be aware of the location requirements so that

Within the context of ADA, there are only three

Standard Roll-in Showers

first type, Transfer Showers, applies in those

The second type of shower is the Standard

wheelchair into the shower.

enables the wheelchair to be rolled into the

types (and sizes) of accessible showers. The situations where the user transfers from a

As measured from the center point of opposing

Roll-in. As the name implies, this shower shower area.

finished wall surfaces, the interior dimensions

As measured from the center point of opposing

in. As shown in the Figure 608.2.1 there is an

of the standard roll-in type shower are 30 in.

of the transfer-type shower are 36 in. by 36

finished wall surfaces, the interior dimensions

Figure 608.2.3

Figure 305.5 International Surface Fabricators Association • Vol. 4 / Issue 4 • 21

Figure 306.3

Figure 306.2

Figure 606.3

by 60 in. As shown in the Figure 608.2.2 there

beveled, rounded or vertical. Details for these are

surface that complies with 804.3.

shower to allow for wheelchair access. Keep

Exception: A threshold 2-in.-high maximum

is an additional area required in front of the

in mind the minimum dimensions of the wall

clearance are measured from the center point of opposing walls.

Alternate Roll-in Showers The third type of shower is the Alternate Roll-in.

As the name implies, this shower also enables the wheelchair to be rolled into the shower area.

When measured from the center point of

opposing finished wall surfaces, the interior

dimensions of the alternate roll-in type shower are 36 in. by 60 in. The design for this type allows a

partial wall on the curb side of the shower. Figure

608.2.3 shows there is an additional area required in front of the shower to allow for wheelchair

access. The open area for wheelchair access needs to be a minimum of 36 in. wide.

Shower Thresholds In order to allow for a reasonable transition from the bathroom floor level to the shower area, the

ADA stipulates maximum height for the threshold of an ADA-compliant shower.

The 1991 Standards and the 2010 Standards

addressed in Chapter 3 of the Standards. shall be permitted in transfer type shower

compartments in existing facilities where provision of a 1/2-in.-high threshold would disturb the structural reinforcement of the floor slab.

Thresholds in roll-in type shower compartments

shall be 1/2 in. high maximum in accordance with Section 303, which address changes in level.

ADA design standards for residential kitchens are

covered in section 800 and section 300 of the 2010 ADA Standards for Accessible Design. Section 300 provides guidance on front and side approaches, knee clearance, toe clearance and unobstructed

reach that are applied in a variety of circumstances including kitchens and vanities. Section 800 describes the applications for kitchens.

Figure 305.5 shows the forward and parallel

approaches used in ADA kitchen design. Knee clearances are shown in Figure 306.3.

It is important to understand specific aspects

of ADA kitchen design from Section 804 of the Standards:

In residential dwelling units required to comply

thresholds 1/2 in. high maximum shall be

section of counter shall provide a kitchen work

Figure 308.2.2 22 • Vol. 4 / Issue 4 • International Surface Fabricators Association

305 positioned for a forward approach shall be

provided. The clear floor or ground space shall be centered on the kitchen work surface and shall

provide knee and toe clearance complying with Section 306.

Exception: Cabinetry shall be permitted under

the kitchen work surface provided that all of the following conditions are met: (a) the cabinetry

can be removed without removal or replacement

Kitchens

permit a 1/2-in. maximum curb in transfer-type

showers. In transfer type shower compartments,

A clear floor space complying with Section

with 809, at least one 30-in.-wide minimum

Figure 308.3.2

of the kitchen work surface; (b) the finish floor extends under the cabinetry; and (c) the walls

behind and surrounding the cabinetry are finished.

The kitchen work surface shall be 34 in.

maximum above the finish floor or ground.

Exception: A counter that is adjustable to provide a kitchen work surface at variable heights, 29 in.

minimum and 36 in. maximum, shall be permitted.

Vanity Tops In general, the allowable clearances for

accessibility are taken from Figures 306.3 and 306.2. For wheelchair accessibility at a vanity top, see Figure 606.3.

Lavatories and sinks shall be installed with the

front of the rim or counter surface (whichever is

higher) 34. in. maximum above the finish floor or

ground. If you are dealing with a top-mount sink,

the counter surface will actually need to be below the 34-in.

dimension to compensate for the thickness of the bowl rim.

A knee clearance of 24 in. above the finish floor or ground shall

be permitted at lavatories and

sinks used primarily by children 6 through 12 years where the

rim or counter surface is 31 in.

maximum above the finish floor or ground.

References When you are involved in

projects that require compliance with ADA, it is important for you

to understand the details that will assure successful completion of your scope of work. You should have a copy of both the ADA Accessibility Guidelines and

the 2010 ADA Standards for

Accessible Design. By becoming familiar with the requirements of

A lavatory in a toilet room or

these Guidelines and Standards,

occupant accessed only through

a manner that will maintain

common use or public use shall

some references to help:

bathing facility for a single

you can execute the work in

a private office and not for

compliance with ADA. Here are

not be required to provide knee

ADA Accessibility Guidelines:

and toe clearance complying with Section 306.

The dip of the overflow shall not be considered in determining knee and toe clearances.

There are some additional design considerations that may come

into play in ADA vanity design.

The ability to be able to reach

shelving, faucet controls, soap

dispensers and other items in a

bathroom setting are considered in Section 308 of the Standards.

Some examples are shown

in Figure 308.2.2 and Figure 308.3.2.

http://www.access-board.gov/ ada-aba/final.cfm

2010 ADA Standards for

Accessible Design: http://www. ada.gov/2010ADAstandards_ index.htm

This publication may be

viewed or downloaded from

the ADA website (www.ADA.

gov). Additional copies may be obtained by calling the ADA

Information Line: (800) 514-0301 (voice) or (800) 514-0383 (TTY) ADA Standards Homepage:

http://www.access-board.gov/ ada/ Access Board technical

Summary

Assistance on ADA Guidelines:

Complying with ADA regulations

992-2822 (TTY)

may seem daunting or even

annoying at first, but once you have educated yourself on the specific requirements for each

application it can become part

of standard procedure. Perhaps

most important, these standards are now the law of the land

and, especially after March 15,

2012, when the 2010 version of the ADA Standards becomes fully effective, it will directly

affect new construction and

remodeling projects of virtually

all public installations, as well as many private residences.

It pays to know the law and how it affects you.

(800) 872-2253 (Voice) or (800) ADA National Network: 10

regional centers provide ADA

technical assistance: http://www. adata.org/ or by phone (800) 949-4232 (Voice & TTY) About the Author: Chuck Sawyer is a decorative materials specialist, starting as a fabricator and warranty agent with shops in Cincinnati and Pittsburgh.

He has held positions with IP Decorative Products Division, Formica Corp. and Ohio Valley Supply. He is currently working with Basix International and is doing some consulting work in the surfacing industry. He may be reached at cksawyer2010@gmail.com, or (724) 612-9768.

Circle RS#23 on page 49 or visit www.isfanow.org/info.

International Surface Fabricators Association • Vol. 4 / Issue 4 • 23

a look at soapstone for

One countertop material often overlooked when designing or remodeling a kitchen or bathroom is soapstone. While

soapstone is not for everyone or for every design, this natural stone possesses several advantages that make it a viable competitor of more traditional countertop materials, such as granite, laminates and solid surface. Soapstone is chemically inert, resistant to heat and durable.

These qualities, combined with its beauty and ease of care, have made it the countertop material of choice for many gourmet chefs and some of the top kitchen designers in the world.

surfacing

What Is Soapstone?

Soapstone, also known as steatite, is a quarried

stone composed primarily of talc, silicate, chlorite and magnesium. Most soapstone deposits were formed from 300 to 400 million years ago, and they can be found throughout the world. The

name soapstone is derived from the fact that

the talc in the stone makes it soft to the touch, similar to that of a dry bar of soap. The talc

content in architectural soapstone ranges from 50 to 75 percent, making it soft and smooth.

However, the other minerals in the composition lend the stone its strength and durability.

Soapstone is a metamorphic rock that was

formed by millions of years of fluctuating heat and pressure combined with the infusion of mineral-rich water and other liquids. It has

been quarried and used for thousands of years

throughout the world. Major distribution centers

in the ancient world were known to have existed in what are now India and Iran. Today, the most

productive soapstone quarries are located in the United States, Brazil, Finland and India.

Several natural properties of soapstone make it

suitable for use as a countertop surface. Besides being relatively easy to quarry and fabricate, it is resistant to heat and chemical reactions. In

fact, soapstone is often used for casting metals, such as lead, pewter and silver. It has also been used traditionally for cooking pots and tobacco

pipes. Soapstone is nonporous, which makes it stain-resistant and limits the ability of microbes to penetrate the surface.

Soapstone is a very attractive stone, but it

is limited in color. It is light gray in color, but it can have either a green or blue tint. It has considerable veining, which provides for a

wide variety of grains or patterns. Soapstone

naturally darkens with age and use, even though

substances cannot penetrate beyond the surface.

This natural darkening occurs at different rates

across a slab, so for aesthetic purposes, mineral oil or wax is applied to make the darkening

process spread evenly throughout the surface.

24 • Vol. 4 / Issue 4 • International Surface Fabricators Association

PHOTO COURTESY OF THE ARTISAN GROUP

PHOTO COURTESY OF THE ARTISAN GROUP

This installation of soapstone was featured in the DIY Network television show “House Crashers.”

Although soapstone is not as strong as some other countertop surfaces, it can easily last a lifetime with the proper care. The edges may soften,

and scratches or nicks may develop with use, but most of these can be removed with only a light sanding.

Soapstone Applications Soapstone has a wide range of practical applications in the modern home. It is primarily found in the kitchen, which coincides with its

historical uses as cookware and stone cooking slabs. The ability of

soapstone to resist heat has continued to make the material popular in

both gourmet and working kitchens as a countertop surface. Fabricators like working with soapstone because of the ease in which it can be cut, while consumers enjoy soapstone for its aesthetic value and

durability. Soapstone countertops not only resist heat damage, but their

appearance and integrity is upheld through their resistance to both acidic and alkaline chemical etching. It naturally has a matte or honed finish so

end users do not have to worry about fingerprints or drip marks showing.

And, because soapstone is nonporous, it is weatherproof, which makes it popular as a countertop surface for outdoor kitchens as well.

Soapstone is not only used in kitchens as a countertop surface, but it is also used as a material for upscale kitchen sinks. This use extends

to the bathroom, where soapstone can be used for vanities and as tub surrounds. Soapstone may also be set vertically or tiled onto shower

walls. Some architects have also found that soapstone tiles work well for bathroom flooring because of their water resistance and high traction.

Because it has a low heat conductivity, soapstone is not as cold in the winter as many other types of tile flooring.

Other popular uses of soapstone in the home include fireplace and

wood-burning stove surrounds. When used as a firebrick, it can absorb great amounts of heat, which it will softly radiate for several hours.

One final use of soapstone in homes is as any sort of decorative basin.

Soapstone is commonly used for indoor or outdoor planters, birdbaths and garden fountains.

Besides its use in homes, soapstone also has several commercial

Circle RS#24 on page 49 or visit www.isfanow.org/info.

International Surface Fabricators Association • Vol. 4 / Issue 4 • 25

Concrete Manufacturers...

Learn Something New. Stone Fabricators...

Create More Profit.

Woodworkers...

Make More Money.

Solid Surface Fabricators...

Give Your Company The Leading Edge.

Whether it’s adopting a new material to offer more to your customers, or refreshing your staff on some of the best techniques and practices in the Solid Surface segment of the industry, there’s a reason for everyone to experience Total Fabrication Training of Solid Surface Material.

Find Out More & Watch Our YouTube Video!

Visit www.ISFAnow.org/tft or call us at (877) 464-7732

International Surface Fabricators Association • Vol. 4, Issue 1, 2011 • 26

applications. Soapstone has been used for decades in laboratory countertops and tabletops because of its chemical etching resistance. Its high durability makes it useful wherever a hard surface is required.

Soapstone Fabrication Soapstone is a less complex material to work with for fabricators. Because the rock is softer than other natural stone surfacing materials, fabrication is faster, takes less labor and does not require the same high-powered cutting tools used for harder materials such as granite or quartz.

Fabricators will find that woodworking tools are sufficient to handle working with this material.

Oiling/waxing is generally recommended on a weekly basis for the first three months, but then it can be reduced to once per month.

After one to two years, most people find that they no longer have to oil/wax soapstone at all. However, it does help to remove light scratches. Deeper scratches can be removed by professionals through sanding lightly with an 80-grit sanding sponge.

Soapstone is a beautiful natural stone that can enhance any kitchen or bathroom.

It can be used equally well with ultra-modern

or rustic décor. It has a warm finish, and the

properties of the stone make it ideal for

working kitchens and bathrooms. With its

pleasing matte finish, stain resistance and natural sanitary qualities, those choosing

this material for a project can be assured the material will age with warmth and character.

The editor would like to thank The Artisan Group for its assistance in writing this article.

For more information go to www.artisancounters.com or call (512) 263-7625.

Soapstone fabrication involves no unique safety issues, although general fabrication safety certainly applies when working with the material. As long as general safety protocols are followed, the leading danger in soapstone fabrication involves maintaining the integrity of the slab.

Because soapstone is so easy to cut and polish, it is also easy to do so too quickly. Many fabricators moving too fast have taken off much more material than originally intended.

Pricing and Availability of Soapstone Soapstone is generally quarried in slabs or blocks measuring 30 by 72 in., so if a job calls for a length greater than 72 in., more than one slab is required. However, when installed properly, the seams between two slabs can be very inconspicuous. The only problem may be matching up the grain because the veining can vary even between slabs cut from the same block.

The standard thickness for soapstone countertops is 3 cm (about 1-1/4 in.) Because soapstone is very dense, cutting it any thicker makes for a heavy slab that is difficult to work with and install.

The pricing of soapstone varies by quality, locale, how it is finished and how it is marketed. It is generally comparable to other natural stone surfacing. A standard 3-cm slab may be retailed from $40 to more than $100 per sq. ft.

Soapstone Care Caring for soapstone requires less effort than many other countertop surfaces, natural or synthetic. At a minimum, all that is required is standard cleaning with any common household cleaners. Soapstone does not have to be sealed or conditioned, and because it is chemically inert, acidic or alkaline cleaners can be used. However, for best results, it is recommended to use mild cleansers that are not too abrasive.

Some companies selling soapstone recommend the application of stone sealer to protect the countertop surface, but many believe that it is not necessary. However, it is a good idea to apply a light coat of mineral oil or specialty soapstone enhancing product shortly after installation.

Soapstone darkens as it ages, and the wax/oil keeps the natural darkening evenly spread throughout the surface. It will give the soapstone a darker charcoal appearance, and it will also bring out the detail in the veining.

Circle RS#25 on page 49 or visit www.isfanow.org/info.

International Surface Fabricators Association • Vol. 4 / Issue 4 • 27

Profile: J&M Lifestyles If there is such a thing as a “typical” concrete countertop company, J&M Lifestyles isn’t it. The company is a real innovator when it comes to surfacing projects using the concrete medium and it really grew out of the artistic nature of the proprietors.

J&M was founded in 2005 based on a

formula that combines savvy marketing, artistic vision and engineering skill. That

combination has allowed the development of a business that elevates concrete surfacing to a level of intricacy and uniqueness that’s

conducive to success. The marketing is the key role for owner Michelle Radley, and the company relies on the artistic vision and

engineering know-how of Jeff Kudrick, who

has been working with the concrete medium since his early years.

Kudrick first started working with concrete in a more common fashion in high school, and developed an affinity for the product that lead to where the company is today.

“At first I did sidewalks and things like that,” he explained. “But I was always into art

and started getting interested in concrete

sculpture and rock work. People would see or hear about projects I had done and it all sort of snowballed from there.”

Current Business Now employing 10 people, J&M is showing growth and finding market opportunities in

spite of the less-than-stellar economy. This is largely because of its knack for product development and making strong industry and trade relationships.

The company, based in Randolph, N.J., offers not only a variety of standard

products, but heavily focuses on custom

design and fabrication, and also provides consulting services. “Our services lend themselves to many different types of

commissions,” stated Radley. “We mainly work with architects, builders, designers

and homeowners, but our studio provides a tool for people who don’t want to

compromise on what they want. We work fluently in many mediums and have an

engineering capability that allows our clients

This sleek kitchen is just one of limitless concrete composite designs capable from J&M Lifestyles.

28 • Vol. 4 / Issue 4 • International Surface Fabricators Association

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1/23/12 9:15 AM

to use their imagination in the creative process of designing their spaces.”

In addition to concrete, which is the company’s main focus, J&M utilizes a number of different materials such as metal, glass, wood, lighting

and water-related paraphernalia. This allows the company to offer a wide range of products for

both the interior and exterior, but also leads to many unique projects.

“We don’t limit people when they come into our studio,” explained Kudrick. “They can choose

whatever look they want and we will find a way to achieve it. To be truly unique it is imperative you create something new. We have many

processes, and we create new processes to

Because every countertop created by the company is completely custom, amazing detail matched to the end-user’s personality and likes is par for the course.

accommodate new situations.”

Whether it’s the company’s rockwork, furniture, countertops or other surfaces, most of it is

preceded by detailed descriptions and hand-

drawn conceptual images to engage the client in the creative process. “The end product is all about the client,” said Radley. “We can

incorporate things related to their hobbies, places they love, things they collect, or their favorite

color, animal, era in time, etc. The process begins with what the client desires and how they view the world, and we engineer them into a reality that becomes an expression of them.”

Primarily starting from a base of composite cements produced by SureCrete Design

J&M’s projects go far beyond just countertops and into custom furniture, tubs, vanities, shower surrounds and a host of other possibilities.

mix to meet the needs of the project.

to three weeks. Of course very large or complex

Products, J&M virtually works magic adjusting the The company typically secures about half a truckload of palleted material a month, with

overall material costs averaging $25,000 monthly, which also includes peripheral consumables.

About half of the company’s work comes from

the commercial sector, which is a quickly growing area for J&M. And about 40 percent of its work is kitchen tops or surfaces, with 40 percent being related to the bathroom and the remaining 20

percent being furniture sales, largely to architects and designers.

J&M uses common fabrication tools, such as

saws, sanders, spray equipment, drill presses and vacuum forming equipment. Additionally, it works

with different vendors for other required functions, such as welding, metal fabrication, machining,

jobs may fall outside the average time frame.

The company’s market is not limited by geography, having provided products and services across the United States and in various parts of the world.

Rather it is defined by the want of the customer for unique designs. “We believe quality, beauty and

distinction in each piece will make them timeless treasures,” said Radley. “We do not produce

commodities; we create extraordinary works of art that express the clients’ characters.”

The company’s distinctive approach is

demonstrated not only through its vision, but also through the detailed explanations of the process

to contractors and subcontractors. The company

when it comes to just about every aspect, from color, edge detail and surface texture to really individual things like embedded objects or

one-of-a-kind designs. Plus the materials are

considered “green” because they use industrial byproducts in their creation. “We are always keeping up to date in the latest styles and

techniques,” said Radley. “So we can achieve just about any look you can imagine. We also

use locally available waste streams for material aggregates that add to the sustainability and

present a product that can’t be duplicated, and that can provide LEED points.”

While starting exclusively with a base mix

provided by SureCrete and utilizing glass fiber

has also been known to act as a liaison between

reinforcement, that’s only the beginning of the

attributes of each and help combine their skills to

places J&M goes, the standard material often

different artisans to bring together the design

composite cement formation process. For the

create individual commissions.

has to be manipulated for the application.

the particular project.

Custom is King

the manufacturer to modify the base product

In spite of the highly custom nature of the work,

While J&M does offer some standardized

for future development. “We like being able to

surfaces of four weeks, bath projects in three

that custom is king. All of J&M’s countertops are

of different things out of the same package,”

glass fabrication, thermoforming, graphics,

CNC operations, waterjet cutting and plastic

fabrication. It all depends on what is called for by

Subsequently, the company reports back to

J&M has typical time frames for countertops and

products, there is no doubt with this company

start with a standard and we can build a lot

weeks and commercial projects completed in two

custom-made, and the client has a lot of leeway

said Kudrick. “We don’t have to spend our time International Surface Fabricators Association • Vol. 4 / Issue 4 • 29

Custom molding and manipulation of the base concrete mixes allow for real innovation, such as this beautiful fireplace surround (left) and even the development of a proprietary product called Woodform (above), which is nearly indistinguishable from actual wood, but has the properties of concrete. shower pans and shower surrounds.

It’s All About People

But why stop with the kitchen and bath? J&M

While J&M has a well developed website, Radley

also can create custom fireplace surrounds,

and even furniture for the home or office (or just

explained that it is not something that most people stumble upon. She said it’s a place they send

measuring out different components to get our

about any other environment) that allows the

base mixes to meet the needs of a specific

The company also has plenty of experience with

“We put a lot of effort into creating relationships,

design and fabricate as well as offer consultation

Radley. “Without them you are just another

explained Radley. “They range from rock and

real relationships that go both ways.”

base mixes. Instead we focus on adapting the

project. This allows for systems that cover every

aspect of fabrication so any architect or designer can design for anywhere in the world and base

it on specific engineering characteristics of that

mix and expectations of the whole, independent of the visual aesthetic and superficial finish of each fabricator.”

The end result is not only a functional work of art, but a surface that is stain- and acid-

resistant, and that is rated for temperatures up

to 500 F. And the design potential is only limited by the amount of time and effort the company

puts into making it happen. One result of such

experimentation is a proprietary product called Woodform, which is a lightweight concrete

imagination to roam.

potential clients to access the company’s portfolio, but the real business comes from who you know.

exterior projects and even architectural details. “We

particularly in the commercial market,” explained

for exterior (and interior) rock work environments,”

number. We search out like minds and create

waterfall environments to full themed immersion

“The commercial markets are huge nowadays

environments. Our work has been showcased in aquariums and even zoo exhibits. We have

nearly 20 year’s experience working with water.

Whether it’s ponds, rockscape waterfalls or formal fountains, we can create an extensive variety of

water features. We also design, fabricate and install complete aquarium systems.”

The company even offers integrated lighting in

its projects. While many may think of landscape

product designed to look and feel nearly

or walkway lighting, that is only the beginning.

with the properties of concrete, it has the

in any of its products and designs, from

is the wanted look, but where the attributes of

and are now even global,” added Kudrick. “With the sheer volumes that are done, working in

collaboration is even more important especially with concrete, a product that remains relatively unknown. Plus, the hospitality industry is still

looking for impact and something different to

grasp the public’s attention. We start from the

beginning and design the process, so they can

really engineer things how they want them. And

once we do a mold, we are able to cast that item less expensively over and over again, which is

indistinguishable from actual wood. However,

J&M can install fiber optics and LED lighting

versatility to be used in applications where wood

countertops to furniture.

As for the future, J&M is working to create an

“We offer up our first love — the challenge of

commercial commissions and long-term accounts,

wood are a poor fit, such as outdoor kitchens.

the truly custom and the knowledge to fulfill any

However, the possibilities with J&M don’t end

request,” said Radley. “We create what no one

colors and textures of bathroom vanities, sinks

designs that are ornate and multifaceted. The

dos. And when it comes to the bathroom, the

they are not just utilitarian. Concrete has been

concrete into all aspects, including concrete tile,

the utilitarian realm.”

with the countertop. Just as many sizes, shapes,

has. Our projects are out-of-the-ordinary, one-off

and tubs are also on its list of custom can-

things we make are done to look at and cherish,

company has been commissioned to integrate

around for 9,000 years and it’s just now leaving

30 • Vol. 4 / Issue 4 • International Surface Fabricators Association

also a great fit for commercial work.”

infrastructure to accommodate the growing

as well as the partnerships that are fueling a

large growth potential. It’s difficult not to believe that it will attain its goal of becoming a leading

manufacturing facility for cementitious composites in functional and decorative applications.

For more information, find J&M Lifestyles on the Web at www.jmlifestyles.com, or contact the company via e-mail at michelle@jmlifestyles.com, or by phone at (973) 668-5057.

Is Your Shop Safe and Compliant?

By Fred Hueston

n Electrical, wiring methods, components and

If you are ignoring your legal requirement to have a Safety/HAZCOM program, be sure you know the costs before you make such a potentially costly decision.

n Powered industrial trucks, general industry

It’s a typical business day. You arrive at your shop ready for a busy day. You have several kitchens that have to get out today. You have a brief

meeting with your shop foreman when someone walks into your showroom, flashes a badge and says he is an OSHA inspector and he is here to

inspect your shop. He then proceeds to ask you the following questions:

n May I see your written Safety Program? n May I take a look at your HAZCOM program? n Can you show me where you keep your MSDS?

n Are your employees who operate the forklift trained and certified?

equipment, general industry

n Ladders, construction n Electrical systems design, general requirements, general industry

n Machines, general requirements, general industry

Almost all of these apply to most fabrication shops.

If you have a gambler mind-set and think the

odds are in your favor that OSHA won’t find you, think about this. Employees and disgruntled former employees are urged by OSHA to

n If you cut, grind or polish stone dry, OSHA will be looking for silica exposure. Make sure you have the proper area, exhaust hoods, etc. to contain this dust.

n OSHA requires a Right to Know Poster to be

displayed in your shop. Make sure you have this and other required posters.

n Have a written emergency exit plan for fire. n Make sure you have form 300 posted where all your employees can see it.

n Get all your employees who operate a forklift certified.

n Perform a self-inspection.

turn in non-compliant companies … and they

Fulfilling your legal obligations may seem like

or discrimination for doing so. If you have a

comply with everything that OSHA requires, but

three or more employees being hospitalized, you

If you don’t want to spend the hours doing the

are guaranteed protection from retaliation

a time-consuming, painstaking task to try and

workplace accident that results in a fatality, or

you do have options.

will be on OSHA’s radar.

research and preparation, there are services

So what do you need to comply with OSHA’s

that do most of the work for you. With such

regulations, not to mention record keeping,

manual and HAZCOM within minutes, and

requirements and programs you will need in place

researching and preparing presentations.

n Do you have an emergency exit plan?

requirements? There are many rules and

services, you can have a customized safety

n Where is your required Right to Know poster?

training, etc. The following are just some of the

the information available can save you hours

to satisfy OSHA requirements:

These services may also provide checklists

n Is your OSHA 300a Form posted?

If you start to panic while he is still asking you

questions, it’s a sure bet you are not as prepared

n You must have a designated Safety Officer/

is cracking down on stone and solid surface

n Make sure to have a written safety program.

as you should be. You should know that OSHA

fabricators and the fines for not complying can be very steep … enormous even.

Recently a shop was fined more than

$50,000 for failure to comply with some of the requirements of OSHA. Many shop owners

don’t realize that these requirements are not

voluntary; they are required by law. In fact, here is a list directly from OSHA of the top 10 most frequently cited standards in 2011: n Fall protection, construction n Scaffolding, general requirements n Hazard communication standard, general industry

n Respiratory protection, general industry n Control of hazardous energy (lockout/tagout), general industry

Administrator.

Each of your employees should have a copy or have easy access to one.

n Your employees must be trained in Safety and HAZCOM. You are required to hold safety meetings and keep a record and

to help alleviate the concern that you might

have missed something. And, MSDS, required posters, etc. can all be at your fingertips.

Either way, it’s not if OSHA will come knocking, but when. Be prepared and you will avoid fines

that could put you out of business. Not only will being compliant help to prevent the potential fines, but there have been too many cases

where employees were hurt or killed, and that

attendance list of these meetings.

is completely unnecessary.

n You are required to have a written

About the Author

HAZCOM program and make sure all

your employees are trained in the proper use of chemicals you may use, as well

as using the proper Personal Protective Equipment (PPE).

n You must make sure all your

equipment, saws, routers, etc. have the proper electrical hookups, including GFCI for small hand electrical tools.

Frederick M. Hueston, Ph.D., has served as a safety officer and consultant for many contractors over the years, and is chief technical director of Stone and Tile Pros, as well as its compliance assistance service at www.safeandcompliant.net. Hueston is a certified OSHA training provider and is founder of Stone Forensics ( www.stoneforensics. com) where he and his colleagues provide specification consultation, failure analysis and expert witness services. Hueston also is the instructor of ISFA’s stone and quartz training classes. Hueston can be reached at fhueston@gmail.com.

International Surface Fabricators Association • Vol. 4 / Issue 4 • 31

There is one criterion all of us use to make a buying decision — and it’s not price.

The one thing we all look at that determines every single buying decision is value.

We all do it. We compare value. But when two

products or services appear the same, and we can’t see any difference in value, price wins.

When customers meet with you, do they walk

away with a clear understanding of why you are a better choice than every other competitor in

the marketplace? Or do you look to them to be pretty much like everyone else?

Studies show Americans will gladly pay more if there is a perceived value difference.

Think about when you are shopping. You look for the differences between two products to

compare the value of each, and then you decide which one is a greater benefit to you, the lower cost or the higher quality.

Take coffee for example. Look at how many

NEW Rules of Selling in the NEW Economy

By Kirk Heiner

Let’s face it — selling in the new economy is tough. All the rules have changed. No longer

can you get by doing what you did just a few

years ago. Those who won’t adapt and become better at sales will most likely not survive.

Understanding what’s really going on is the key.

Everyone knows that the economy has radically shifted. Money’s tight; customers are fewer and farther between. People are getting five or six

quotes before choosing who they will work with.

What most people don’t realize is that this new economy has created a New Consumer.

Understanding the New Consumer and how

they make decisions today will give you a much needed edge, and tool, for winning in the New Economy.

If you’re tired of getting bludgeoned in the

price wars of this tough economy, there are

and live by the new rules for selling in this new economy because all the rules have changed.

The New Consumer Let’s talk about today’s new consumer. Buyers today are being treated like royalty. They’re greeted at restaurants and made to feel important in a way that used to be reserved only for the affluent. They now expect to be treated better. If you won’t treat them better than you did in the past, they will go somewhere else that will.

All About PRICE

shelves. All of them appeal to different buyers

through great and unique packaging, but even if one product is cheaper than others, people will hesitate to buy it if it leaves a bad taste in their mouths.

Buyers simply want more. They want more for

their money — more perks and extras. They also want to know that they are getting a solid value

for their hard-earned dollar. It’s your job to make it clear why you’re the best and worthy of their

trust and their money. The perception of giving more value goes a long way in winning sales.

So Busy Another key factor to understanding the

customer is that everybody is “crazy-busy.”

People are stressed-out, running around

and forced to make decisions in an ocean of information. It makes decision making more

difficult. Buyers have information overload and are looking for anything to make their lives

The price thing. There is no doubt that people

simpler. They’re shut down by all the choices in

a poor quality product or looking foolish by

We’re bombarded with more than 5,000

want a great value, but not at the cost of getting having made a bad buying decision. If you clearly give them reasons why they should select you over the competition, they’ll listen.

three critical things you’ll need to improve your

Studies show that 94 percent of all buying

consumers and how they think and decide on

price. People weigh the value of items when

how to clearly differentiate yourself in the

is when shoppers can’t distinguish between

out in a sea of sameness. Third, you must learn

almost always choose low price.

sales. First, you’ll need to understand the new

decisions are not made solely on the basis of

whom to use. Second, you need to understand

choosing materials and contractors. The problem

crowded marketplace and discover how to stand

one company’s offering and another’s, they will

32 • Vol. 4 / Issue 4 • International Surface Fabricators Association

brands of coffee exist on the supermarket

everything from automobiles to apples.

messages a day to buy everything under the

sun. This clutter confuses the mind and makes

it harder to make decisions and feel safe going forward. It’s called “Paralysis by Analysis.”

Remember the last time you looked at a menu and they had 50 items that all sounded good?

Try making it simpler for buyers to see what

makes you different. Keep your message clear

and simple. Don’t overcomplicate the process.

Keep it Simple. Try speaking in sound bites —

simple memorable phrases they can remember and take away.

Make Sales a Priority If you’re not exceptional at sales, dedicate

n Invest in sales training for your staff. This is no time to be average at selling. n Unfriendly salespeople can kill your sales.

Salespeople must be both friendly and knowledgeable. Make sure they are educated on

yourself to becoming better or think about hiring

your products, services and about selling so they

There is a saying that states, “If you think

n Create clear visual aids that demonstrate

The same holds true for selling. If you think good

implemented a superior “Micro Seam

cost you a fortune. They lose you sales and burn

month surpassed $900,000. Yes, last month.

up your game, or hire someone who’s great.

The NEW Rules

Think about bringing on people who are skilled at

Finally, there are new rules for selling in the new

someone who is. Sales is a lot like education.

can speak about your company as an authority.

education is expensive, try ignorance.”

differences over the competition. We

salespeople are expensive, try bad ones—they

Technology” at our company and sales last

up your valuable prospects. The bottom line is to

the art of selling. This is no time for wimps in the sales game.

I’ve owned multiple showrooms that sold

countertops and employed sales reps who sold a

economy:

n Get over yourself. Talk about them, their needs and solving their problems.

n Make it about them. When you talk about

few thousand dollars a month while others in the

your company and service, make sure you relate

company’s cash flow and profits will be affected

n Get to the point. Everyone’s busy, so get to

exact same location sell $150,000 a month. Your by who is selling and how skilled they are.

If you want your sales results to change, there are a few changes you must make.

Winning Sales Tips Here are some great ideas that will help you to crush it even in a bad economy:

n Take the time to create a strategy to

differentiate wildly from your competitors.

n Watch for what buyers are saying bugs them

it to their issues and outcomes that benefit them. the heart of the matter. Determine what they

really need and speak mainly to that issue or concern. Don’t have a canned pitch.

n Be real. This is the Age of Authenticity. If you come across phony, you lose.

n Get better or go broke. Take your sales

game to the next level. If you’re not and your competition is, you’ll get slaughtered.

n Learn to differentiate wildly in the areas that matter most to customers.

about the industry and the process.

n Crystal clear messaging through all

a more holistic service or added benefits. It can

everything: business cards, brochures and your

plumbing hookup or backsplash.

say it well.

n Look for ways you can offer a better warranty,

your sales process is important. This means

be as simple as helping them coordinate the

sales conversation. Have a great message and

n Look at how you currently display. Using

n The customer is king. Treat them as

countertop products.

n First impressions. Make sure your first image

centered showroom that delivers more of

visit your business? What is the very first thing

4-in. chip samples is not the best way to show

n Consider creating a better, more customerwhat buyers really want while eliminating their frustrations with the selection process.

n Think about different colors and product lines nobody else in the area offers.

n You can win with price, color, unique products or vastly superior services. Consider which of these you offer.

n Customers’ experiences, how they feel during and after visiting your business, affects sales.

n While there’s logic in our choice in products and services, buying decisions are always an

emotional one. At a higher-priced restaurant, one with a unique atmosphere and where you are treated great, you expect to pay more.

important guests and you’ll hit pay dirt.

is a good one. What do they see first when they you say?

n Get radically good at creating rapport.

People buy from whom they like and trust.

If you learn these new rules and live by them, they will be vital to your success in sales.

About the Author Kirk Heiner is an author, speaker and sales coach with more than 25 years in sales and two decades in the kitchen and bath and countertop industries.

He coaches companies on how to successfully navigate the rough waters of today’s economy and develop sales teams that win. He can be reached at kirk@compasssalessolutions.com or http:// futurethinkshowrooms.weebly.com/.

Circle RS#26 on page 49 or visit www.isfanow.org/info.

International Surface Fabricators Association • Vol. 4 / Issue 4 • 33

Fabricator Directory Companies in blue are Certified ISFA Professionals ALABAMA

Carroll’s Contemporary Designs Inc. 23585 County Rd. 41 Addison, AL 35540 256-462-3540

Design Tek

16561 Steve Lambert Ln. Silverhill, AL 36576 251-947-2923

Classy Kitchen and Bath

4320 W Chandler Blvd Ste. 7 Chandler, AZ 85226 www.classykitchenandbath.com 480-731-1236

Kirk’s Cabinets & Countertops (Kirk Construction)

Oldcastle Surfaces Inc.

4807 Hwy. 95 Parker, AZ 85344 928-667-7306 www.kirk-construstion.com

Surface One

Specializing In Solid Surface 1440 Corona Fort Mojave, AZ 86426 928-788-1000

112 David Green Rd. Birmingham, AL 35244-1648 205-988-3246 www.oldcastlesurfaces.com 2421 Hwy. 11 Pelham, AL 35124 205-621-1125 www.surface1.com

ALASKA

Alaskan Counter Fitters 607 Old Steese Hwy., Ste. B PMB 354 Fairbanks, AK 99701 907-455-0247

Bicknell Inc.

PO Box 33517 Juneau, AK 99801 907-789-5727 www.bicknellinc.com

Cook Inlet Housing Authority

3510 Spenard Rd. Anchorage, AK 99503 907-793-3047 www.cookinlethousing.org

Mountain Tops LTD

6605 Arctic Spur Rd. Anchorage, AK 99518 907-272-8107 www.mountaintops.net

Panco Inc.

PO Box 210 Talkeetna, AK 99676 907-733-6600

Troyer’s Custom Cabinetry

6719 S. Bogle Bluff Dr. Wasilla, AK 99654 907-357-9270

ARIZONA

AZ School of Rock 9554 E. Lompoc Ave. Mesa, AZ 85240 480-309-9422

Kitchen Bath & Beyond

CALIFORNIA

Block Tops Inc.

1560 Harris Ct. Anaheim, CA 92806 714-978-5080 www.blocktops.com

Buck, Jason (Superior Surface) 3609 Crow Ct. Antelope, CA 95843 916-344-3022

Design Fabrication Inc.

100 Bosstick Blvd.

San Marcos, CA 92069 760-727-1800 www.designfabrication.com

Duracite

2100 Huntington Dr. Fairfield, CA 94533 707-402-1600 www.duracite.com

European Artstone Inc.

7316 Bellaire Ave. North Hollywood, CA 91605 818-255-5585 www.europeanartstone.com

Finishing Touch Millwork 1240 Activity Dr., Ste. C Vista, CA 92081 858-382-9143

Fischer Tile & Marble 1800 23rd St. Sacramento, CA 95816 916-452-1426 www.fischertile.com

Handyman Connection

1740 W. Katella Ave. Orange, CA 92867 714-288-0077 www.handymanconnection.com

34 • Vol. 4 / Issue 4 • International Surface Fabricators Association

Humboldt Countertops

70 W. 4th St. Eureka, CA 95501 707-442-5918 www.humtop.com

Integra Cabinets & Millwork 249 W. Baywood #B Orange, CA 92865 714-283-2890 www.integracmw.com

J R Stephens Co. 5208 Boyd Rd. Arcata, CA 95521 707-825-0100

Lytle Construction Inc.

145 Otto Circle Sacramento, CA 95822 916-422-6639 www.lytleconstruction.com

Pacific Architectural Millwork 1031 Leslie St. LaHabra, CA 90631 www.pacmillwork.com 562-905-3200

RR Laminates

1403 Nichols Dr. Rocklin, CA 95765 805-582-7497

Scantibodies

9336 Abraham Wy. Santee, CA 92071 619-258-9300 www.scantibodies.com

Southwest Carpenters Training Fund 533 S. Fremont Ave, #401 Los Angeles, CA 90071 213-739-9335

The Countertop Factory

12349 Telegraph Rd. Santa Fe Springs, CA 90670 562-944-2450 www.thecountertopfactory.net

West Coast Countertops

43085 Business Park Dr. B Temecula, CA 92590 800-734-8799

COLORADO Arlun Inc.

6250 Corporate Dr. Colorado Springs, CO 80919 719-599-4175

FLORIDA

Beverin Solid Surface 1108 Palmetto Ave. Lehigh Acres, FL 33972 239-368-9444 www.beverin.com

Distinctive Surfaces of Florida Inc.

8272 Vico Ct. Sarasota, FL 34240 941-377-7747 www.distinctivesurfaces offlorida.com

Natural Stone Motif Inc.

870 Sunshine Ln. Altamonte Springs, FL 32714 407-774-0676 www.naturalstonemotif.com

Reall Cabinetry

1985 Cattlemen Rd., Unit D Sarasota, FL 34232 941-377-2837

Refresh Interiors Inc. 4641 Lown St. N. St. Petersburg, FL 33714 727-527-0206

Sterling Mfg.

8293 Consumer Ct. Sarasota, FL 34240 941-955-8787 www.sterling-mfg.com

Surface Crafters

711 Commercial Dr. Holly Hill, FL 32117 386-253-0826 www.surface-crafters.com

T H Winston Co.

1451 Global Ct. Sarasota, FL 34240 941-351-7331

GEORGIA

Atlanta Kitchen Inc.

196 Rio Circle Decatur, GA 30030 404-378-3220 www.atlanta-kitchen.com

Atlanta Market Granite

PO Box 3583 Peach Tree City, GA 30269 678-988-7880

Countersync

1296 Jones St. Augusta, GA 30901 706-828-7544 www.countersync.net

Craftmark Solid Surfaces Inc. IDAHO 2772 Simpson Circle Norcross, GA 30071 770-242-8469 www.craftmarkcountertops.com

Oldcastle Surfaces Inc.

1400 W. Marietta St. Atlanta, GA 30318 404-355-3108 www.oldcastlesurfaces.com

Top South

830 Pickens Industrial Dr. Marietta, GA 30062 770-422-4009 www.topsouth.com

HAWAII

BKA Builders Inc. dba Paradise Hawaii Countertops PO Box 241019 Honolulu, HI 96824 808-848-2600 www.bkabuilders.com

Gary’s Woodworking 60 Kaunaloa St. Hilo, HI 96720 808-936-4259

Handy Man Services PO Box 89404 Honolulu, HI 96830 808-741-2349

Hawaii Kitchen & Bath Inc.

Bledsoe Cabinets

2990 Wise Wy. Boise, ID 83716 208-433-0033 www.thebledsoegroup.net

Candela Construction 4126 Couples Dr. Coeur d’ Alene, ID 83815 208-661-1398

ILLINOIS

Counter Creations LLC PO Box 314 Marengo, IL 60152 815-568-1073 www.countercreations.net

Counter Fitters

888 E. Belvidere Rd. #315 Grayslake, IL 60030 847-548-7100

Custom Marble Inc.

PO Box 306 Millstadt, IL 62260 618-476-1345 www.custommarble.net

F-W-S Solid Surface Specialist Inc. 610 N. Illinois Ave. Carbondale, IL 62901 618-457-2326 www.f-w-s.net

PO Box 1857 Kailua, HI 96734 808-261-0357

New Age Surfaces

Honolulu Tile & Marble Inc.

Pierce Laminated Products Inc.

www.hawaiikitchenandbath.com

1602-B Auiki St. Honolulu, HI 96819 808-845-3775

Jaco Builders Inc. 99-129B Waiua Wy. Aiea, HI 96701 808-486-6008

Pohaku Fabrication 1757 Haleukana St. Lihue, HI 96766 808-246-9480

Solid Surface Technologies 360 Mokauea St. Honolulu, HI 96819 808-845-8677 www.ssthawaii.net

Superior Solid Surface

1620 Hau St. Honolulu, HI 96817 808-842-5556 www.hidanoconstruction.com

1237 Naperville Dr. Romeoville, IL 60446 630, 226-0011

2430 N. Ct. St. Rockford, IL 61103 815-968-9651 www.piercelaminated.com

Precision Stone Design

981 Lunt Ave. Schaumburg, IL 60193 www.precisionstonedesigns.com 847-301-7171

Solid Surface Creations Inc.

403 S. Sycamore Villa Grove, IL 61956 217-832-8207 www.ssctops.com

Stevens Industries Inc. 704 W. Main St. Teutopolis, IL 62427 217-540-3100 www.stevensinc.com

The Cabinet Shoppe 19420 Frank Ct. Woodstock, IL 60098 815-482-0160

Kitchens Inc.

2301 W. Frontview Dodge City, KS 67801 620-225-0208

INDIANA

A. I. A. Countertops LLC 501 W. Railroad Ave. Syracuse, IN 46567 574-457-2018 www.aiacountertops.com

Bollock Industries Inc. 900 Farabee Ct. Lafayette, IN 47905 765-448-6000 www.bollockstoptops.com

Hard Surface Fabrications, Inc. /Kormax

Mid-America Marble 1105 N. Industrial Marion, KS 66861 www.midamericamarble products.com/ 951-252-5533

Parman Brothers LTD

PO Box 7 Johnson, KS 67855 620-492-6882 www.parmanbrothersltd.com

Top Master Inc.

2844 Roe Ln. Kansas City, KS 66103 913-492-3030 www.top-master.com

810 S. Beiger St. Mishawaka, IN 46544 574-259-4843

www.hardsurfacekormax.com

Laminated Tops of Central Indiana Inc.

711 E. Dillman Rd. Bloomington, IN 47401 812-824-6299 www.rakesolutions.com

M & W Countertops Inc. 11934 Witmer Rd. Grabill, IN 46741 260-627-3636 www.mwcountertops.com

Michiana Laminated Products Inc.

7130 N. 050 East Howe, IN 46746 260-562-2871 www.michianalaminated.com

Quality Surfaces Inc.

2087 Franklin Rd. Spencer, IN 47460 812-876-5838 www.qualitysurfaces.com

IOWA

Custom Countertops & More 1801 E. Oak St. Algona, IA 50511 515-295-4835

Solid Fabrications Inc. 2515 Murray St. Sioux City, IA 51111 712-255-5319 www.solidfab.com

KANSAS

KENTUCKY

Cardinal Kitchens Inc. 230 Hiawatha Ave. Louisville, KY 40209 502-363-3871 www.cardkitchen.com

Surfaces Unlimited Inc.

1272 Hwy. 490 East Bernstadt, KY 40729 606-843-6891 www.surfaces-unlimited.com

LOUISIANA

Dan Solid Surfaces

2020 Dallas Dr. Baton Rouge, LA 70806 225-216-3900 www.dansolidsurface.com

Top Distributors LLC 412 Post Oak Rd. Sulphur, LA 70663 337-625-5751

MAINE

Shad’s Custom Countertops Inc.

11 Collins Pond Rd. Windham, ME 04062 207-893-3445 www.getshad.com

MARYLAND

SolidTops LLC

505 South St. Easton, MD 21601 410-819-0770 www.solidtops.com

International Surface Fabricators Association • Vol. 4 / Issue 4 • 35

Fabricator Directory (continued) Companies in blue are Certified ISFA Professionals MASSACHUSETTS

Black Beauty Granite & Marble Inc. 74 Devon Rd. Norwood, MA 02062 781-762-5885

Gulfstream Aerospace Services Corp.

33 Elise St. Westfield, MA 01085

Jack’s CustomWoodworking/ JCW Countertop 3 Aberjona Dr. Woburn, MA 01801 781-935-1907 www.jcwcountertops.com

PADCO Countertop Co.

5 Springdale Ave. Canton, MA 02021 781-828-1177 www.padcocountertop.com

Sterling Surfaces

76 Leominster Rd. Sterling, MA 01564 978-422-3321 www.sterlingsurfaces.com

Sterling-Miller Designs Inc. 1079 N. Montello St. Brockton, MA 02301 508-894-6999 www.sterlingmillerdesigns.com

TWD Surfaces

75 Hale St. Bridgewater, MA 02324 508-279-2650 www.twdsurfaces.com

MICHIGAN Blasius Inc.

7343 Buell Rd. Vassar, MI 48768 989-871-5000 www.blasiusinc.com

Dani Designs

1531 W. Hamlin Rd. Rochester Hills, MI 48309 248-852-9248 www.daniclamp.com

JC Tops Inc.

3156 Parker Dr. Royal Oak, MI 48073 248-733-8677 www.jctopsinc.com

Marbelite Corp.

22500 Heslip Dr. Novi, MI 48375 248-348-1900 www.marbelitecorp.com

Paxton Countertops PO Box 174 Grand Ledge, MI 48837 517-719-0146

Solid Surfaces Unlimited Inc.

6689 Sterling Dr. South Sterling Heights, MI 48312 586-274-9668

MINNESOTA

Innovative Surfaces Inc. 515 Spiral Blvd.

Hastings, MN 55033 651-437-1004

The Pinske Edge

119 Main St. Plato, MN 55370 320-238-2196 www.pinske-edge.com

The Top Shop of Rochester Inc.

235 Woodlake Dr. S.E. Rochester, MN 55904 507-282-9129 www.topshoprochester.com

MISSISSIPPI

Countertop Creations of the Gulf Coast 1302 Live Oak Pascagoula, MS 39567 228-938-6484

MISSOURI Genistone

137 E. State Hwy. CC Nixa, MO 65714 417-725-0909 www.genistone.com

MONTANA

ACT-Advanced Counter Technology Inc.

427 Saint Johns Ave. Billings, MT 59101 406-248-7112 www.advancedcountertech.com

Bevco

1627 Dickie Rd. Billings, MT 59101 406-248-2670

Jim Kohles

2139 Green Terrace Dr. Billings, MT 59102 406-671-4664

The Flooring Place 1891 Boothill Ct. Bozeman, MT 59715 406-587-2320

36 • Vol. 4 / Issue 4 • International Surface Fabricators Association

VanSetten Walker Construction Co.

821 1st Ave. N.W. Great Falls, MT 59404 406-570-5283

WoodCo LLC

PO Box 30254 Billings, MT 59107 406-259-5177 www.woodcollc.com

NEBRASKA Best Quality Countertops

4340 S. 90th St. Omaha, NE 68127 402-670-6338 www.bestqualitycountertops.com

Builders Warehouse 4600 N. Second Ave. Kearne.y, NE 68845 308-627-6702

Lincoln Laminating Inc. 5010 Rentworth Dr. Lincoln, NE 68516 402-434-6009

Martin’s Counter Tops Inc. 9101 Military Rd. Omaha, NE 68134 402-572-4044 www.martinscountertops.com

Premier Countertops

8720 L St. Omaha, NE 68127 402-991-7258 www.premiercountertops.com

NEVADA

B&H Interiors

4385 Wagon Trail Las Vegas, NV 89118 702-400-6547

Carpenters Int’l Training Fund

6801 Placid St. Las Vegas, NV 89119 702-938-1111

NEW JERSEY Innovative Concrete Solutions 28 Olympia Ln. Sicklerville, NJ 08081 215-983 9792

J. Dougherty & Son/ JDS Supply 337 N. Main St. Glassboro, NJ 08028 856-881-5444 www.JDSsupply.com

J&M Lifestyles

215 Rte. 10 Building 3 Randolph, NJ 07869 973-668-5057 www.jmlifestyles.com

Marvic Corp.

2450 Lorio St. Union, NJ 07083 908-686-4340 www.countertopsofnj.com

Masco BCG (formerly TFI Benchmark) 440 Oberlin Ave. S. Lakewood, NJ 08701 732-363-4818 www.benchmarkss.com

Spaulding Fabricators Inc. 1136 Industrial Pkwy.

Brick, NJ 08724 732-840-4433 www.spauldingfabricators.com

Statewide Restoration 2151 Brookfield St. Vineland, NJ 08361 856-692-0400

NEW MEXICO American Countertops 8013 Edith N.E. Albuquerque, NM 87113 505-897-3141

Creative Surface Solutions

Elvis Custom Building

K-C Maintenance

OGB Architectural Millwork

2855 Coleman St. N. Las Vegas, NV 89032 702-365-6444 www.creativesurface.com 4710 W. Post Rd, #145 Las Vegas, NV 89118 702-228-5552

NEW HAMPSHIRE Maui Solid Surface 182 E. Dunstable Rd. Nashua, NH 03062 603-718-0014

812 S. 4th Artesia, NM 88210 575-308-7850

3711 Paseo del Norte Albuquerque, NM 87113 505-998-0000 www.ogb-am.com

Rojo Enterprises LLC PO Box 429 Roswell, NM 88202 505-626-3553

New York

MIA

188-10 McLaughlin Ave. Hollis, NY 11423 718-217-4292 www.corianworld.com

Oldcastle Surfaces Inc.

Cabinet & Countertop Designs

Dimensional Stone & Tile Designs, Inc

146 E. Third St. Mount Vernon, NY 10550 www.dimensionalstone.net 914-664-1200

Evans & Paul LLC

140 DuPont St. Plainview, NY 11803 516-576-0800 www.evansandpaul.com

Marker Systems Inc.

940 River Rd. North Tonawanda, NY 14120 716-695-1102

Modern Home Distributing PO Box 395 Nunda, NY 14517 585-468-2523

PO Box 511 589 Hiatt Rd. Mount Airy, NC 27030 336-719-2729 2080 E. Fifth St. Winston-Salem, NC 27101 336-773-0714 www.oldcastlesurfaces.com

Windbound Co.

PO Box 817 Glen Alpine, NC 28628 828-438-0892 www.windboundsurfaces.com

Ohio

Bertke Countertops 9355 Amsterdam Rd. Anna, OH 45302 937-538-7024

Cabinets 2 Countertops

7142 Frank Ave. N.W. N. Canton, OH 44720 330-244-0221 www.cabinets2countertops.com

Calderwood Co.

Innovative Builders

Countertop Shop LTD

Korkan Granite

6909 Engle Rd. Ste. 19 Middleburg Hts, OH 44130 800-936-4799

66 Holcomb Ave. Mogadore, OH 44260 330-962-7237 10406 Geiser Rd. Holland, OH 43528 419-868-9101 www.countertopshop.net

Cutting Edge Countertops Inc.

L. E. Smith Co.

1030 E. Wilson St. Bryan, OH 43506 888-537-6484 www.lesmith.com

1300 Flagship Dr. Perrysburg, OH 43551 419-873-9500 www.cectops.com

Laminate Shop, Inc. PO Box 1218 Marietta, OH 45750 740-749-3536

Helmart Co., Inc.

4960 Hillside Ave. Cincinnati, OH 45233 www.helmart.net 513-941-3095

Mark Dietz

7513 Bartholomew Dr. Middleburg Heights, OH 44130 440-476-9905

Heritage Marble Inc. 7086 Huntley Rd. Columbus, OH 43229 614-436-7465

4561 Crystal Pwy. Kent, OH 44240 330-677-1883 www.korkangranite.com

Solid Surfaces Plus

4640 Manufacturing Rd. Cleveland, OH 44135 216-267-7040 www.solidsurfacesplus.com

Penn Fabricators Inc. 100 Bellport Ave. Yaphank, NY 11980 631-205-0282 www.penn4corian.com

Unico Special Products Inc. 25 Renwick St. Newburgh, NY 12550 845-562-9255 www.unicospecialproducts.com

Wilbedone Inc.

1133 NYS Rte. 222 Cortland, NY 13045 800-734-8813 www.wilbedone.com

North Carolina

Carolina Custom Surfaces

100 Landmark Dr. Greensboro, NC 27409 336-299-3030 www.carolinacustomsurfaces.com

Johnson Granite Inc. PO Box 511 589 Hiatt Rd. Mount Airy, NC 27030 336-719-2729

Marble Unlimited & Cabinets Inc. 2210 E. Pettigrew St. Durham, NC 27519 919-596-2325

Meld USA Inc.

3001-103 Spring Forest Rd. Raleigh, NC 27616 919-790-1749 www.meldusa.com

Circle RS#33 on page 49 or visit www.isfanow.org/info.

Circle RS#31 on page 49 or visit www.isfanow.org/info.

International Surface Fabricators Association • Vol. 4 / Issue 4 • 37

ISFA Q42011.indd 37

1/23/12 9:20 AM

Fabricator Directory (continued) Companies in blue are Certified ISFA Professionals OHIO, continued Top Shelf Laminated Products

Pence Countertops Inc.

Tower Industries

Chuck Sawyer

400 Dietz Rd. Warren, OH 44483 330-393-1289

PO Box 647 Massillon, OH 44648 330-837-2216 www.towersurfaces.com

OKLAHOMA

Hoffman Fixtures Co.

6031 S. 129th St., Ste. B Tulsa, OK 74134 918-252-0451 www.hfccountertops.com

OREGON

Countertops by Topsecret 6076 Washburn Wy. Klamath Falls, OR 97603 541-850-8677

Douglas High School 1381 Douglas Blvd.

Winston, OR 97496 541-643-9344

Grifform Innovations Inc. PO Box 258 Glide, OR 97443 541-496-0313 www.grifform.com

South Umpqua School District 501 N.W. Chadwick Ln. Myrtle Creek, OR 97457 541-580-3750

PENNSYLVANIA A.S.S.T.

805 West Elm Ave. Hanover, PA 17331 717-630-1251 www.asst.com

124 Ellis Woods Rd. Pottstown, PA 19465 610-326-6609 www.pencecountertops.com 4802 Au Sable Dr. Gibsonia, PA 15044 412-213-0370

RHODE ISLAND

New England Counter Top PO Box F Pawtucket, RI 2861 508-761-7588

SOUTH CAROLINA

Creative Counter Tops 1056 Hunley Sullivan Rd. Awendaw, SC 29429 843-881-8315

Oldcastle Surfaces Inc.

1900 Suber Mill Rd. Greer, SC 29650 864-879-9378 www.oldcastlesurfaces.com

SOUTH DAKOTA

Dakotaland Woodwork & Cabinets LLC 41181 179th St. Raymond, SD 57258 605-532-4150

DFC-Dakota Fixture & Cabinet Co. 45753 237th St. Madison, SD 57042 605-256-3707 www.soliddfc.com

Formatop Co.

101 S. Franklin Sioux Falls, SD 57103 605-332-3151

www.formatopcompany.com

Advanced Surfaces Inc.

TENNESSEE

Blume’s Solid Surface Products

1446 S Cooper St., Ste. 101 Memphis, TN 38114 901-278-9626 www.alexandermarbleandgranite.com

130 Plastics Rd. Corry, PA 16407 814-663-0369

904 Freeport Rd. Freeport, PA 16229 724-294-3190 www.blumes.net

J.A. Kohlhepp Sons Inc. PO Box 423 640 DuBois St. Dubois, PA 15801 814-371-5060

John Kramer’s Fabrications Inc. PO Box 41 Bernville, PA 19506 610-488-6213 www.kramershowerbases.com

Alexander Brothers Tile & Marble Inc.

Creative Countertop Solutions Inc.

300 Peabody St. Nashville, TN 37210 615-915-0718 www.creativecountersolutions.com

Countertop Solutions LLC PO Box 820847 Houston, TX 77077 713-204-0080 www.ineedcountertops.com

R.L. Stephens Inc.

8916 Pepper Rock Dr. Austin, TX 78717 512-801-7105

Southwestern Counter Tops & Millwork 4100 Frankfort Ave. El Paso, TX 79903 915-562-1116 www.swcelpaso@elp.rr.co

University of North Texas 1155 Union Circle Denton, TX 76203 940-891-6853

Walter Crum Construction PO Box 12359 Lubbock, TX 79452 806-748-1899

W R Watson Inc. 12902 Mula Ln. Stafford, TX 77477 281-495-2800

UTAH

Bedrock Quartz

5996 Dannon Way West Jordan, UT 84081 801-282-3322 www.bedrockquartz.com

Quality Craft Wood Works

HC 60 Box 703 Rocky Ridge, UT 84645 435-623-1707

SLC Corp

248 E 600 S Salt Lake City, UT 84111

Tuscan Stoneworx (Envision Concrete Countertops)

165 N. 1330 W. Ste. C-4 Orem, UT 84057 801-734-6904 www.envisionconcrete countertops.com

Ty’s Cabinets

PO Box 295 Cleveland, UT 84518 435-749-2467

TEXAS

VERMONT

2325 Executive Dr. Garland, TX 75041 972-840-1234 www.classiccountertopsinc.com

PO Box 69 Springfield, VT 05156 802-885-8677 www.nbcsolidsurfaces.com

Classic Counter Tops

38 • Vol. 4 / Issue 4 • International Surface Fabricators Association

NBC Solid Surfaces Inc.

VIRGINIA

Boeing Service Co. 14675 Lee Rd. Chantilly, VA 20151 703-808-2717

Five Star Fab & Fixture PO Box 1726 Salem, VA 24153 540-444-0456 www.fivestarfab.com

Metro Stone Works LLC 9115 Digital Dr. Unit 12 Manassas Park, VA 20111 703-396-866 www.metrostoneworks.com

Surface Link Corp.

4200 Lafayette Center Dr., Ste. A Chantilly, VA 20151 www.surfacelinkcorp.com 301-482-1717

The Wood Palace

4825 W. Norfolk Rd. Portsmouth, VA 23703 757-647-8130

TRINDCO

1004 Obici Industrial Blvd.

Suffolk, VA 23434 757-539-0262 www.trindco.com

WASHINGTON

Absolute ConcreteWorks 5795 N.E. Minder Rd. Poulsbo, WA 98370 360-297-5055

Borey & Sons Construction Inc. 445 Hanson Loop Burbank, WA 99323 509-430-0634

Fine Line Pacific Inc. 22445 76th Ave. S. Kent, WA 98032 425-251-6177 www.finelinepacific.com

Floor Covering Express 3143 Bridgeport Way W. University Place, WA 98466 253-566-6880

King County Library System

960 Newport Way N.W. Issaqua, WA 98027 425-369-3300

Luxury Bath

18388 Redmond Way, # E Redmond, WA 98052 206-605-9888

Performance West 422 S. 24th St. Yakima, WA 98902 509-452-2369

WASHINGTON, continued Tommy T Cook 8202 St. Hwy. 104, Ste. 102 PMB 135 Kingston, WA 98346 206-349-6403 www.tommytcook.com

WEST VIRGINIA

Alternative Building Concepts, Inc 4341 Rt. 60 E. Ste. 187 Huntington, WV 25705 304-736-0494

Morris Craft LLC

2700 Smith Rd. Charleston, WV 25314 303-346-4116

WISCONSIN

Bisley Fabrication Inc.

CANADA

MEXICO

8201 Jane St., Unit 2 Concord, ON L4K 5P2 Canada 905-761-7666

Boulevard Hacienda Galindo 116 Villas del meson, Juriquilla, 76230 Mexico 52-4422342743

Bluemar Marble & Granite

Coni-Marble Mfg. Inc. PO Box 40 99 Harrison St. Thorndale, ON N0M 2P0 Canada 519-461-0100

Executive Millwork #5 1212 38 Ave N.E. Calgary, AB T2E 6N2 Canada 403-291-0400

FloForm Countertops

700 Industrial St. Gresham, WI 54128 715-787-4410 www.bisfab.com

125 Hamelin St. Winnipeg, MB R3T 3Z1 Canada 204-474-2334 www.floform.com

McDermott Top Shop LLC

KTC Construction

200 A Main St. Sullivan, WI 53178 262-593-2456

Spectrum Surfaces Inc. 812 Marquis Way Green Bay, WI 54304 920-337-6575

WYOMING

Heritage Woods Inc.

1806 Pacific Ave., Ste. 4 Cheyenne, WY 82007 307-640-2445

J Booth Specialties PO Box 1152 Casper, WY 82602 307-258-2992

BERMUDA

Fabrications

10 Rosshire Ord Rd. Warwick, WK08 Bermuda 441-332-0042

Innovative Surfaces Ltd PO Box HM 3275 Hamilton, HM PX Bermuda 441-238-7968

Kitchen Installations Limited PO Box HM1876 Hamilton, HMHX Bermuda 441-292-1556

Worts Engineering 5 Middle Park Lane Pembroke, HM07 Bermuda 441-333-1984

101-3905 Quadra St. Victoria, BC V8X 1J1 Canada 250-885-1524

Victor Coronado Services

NIGERIA

Member NITP

SOUTH AFRICA Techno Surfaces

Unit 2, 18 Losack Ave. Epping 2 Cape Town, Western Province 7806 South Africa www.technosurfaces.co.za 27-215340154

19 Sule Abuka Crescent off Opebi Rd. THAILAND Ikeja, Lagos 10011 Nigeria Tiffany Decor Co., LTD 234-7039707383 6/2 m. 8 Klonghartawanook 29 Rd. SAINT MARTIN Klonghar, Klongruang Patumtanee 12120 Venio Woodwork N.V Thailand Guana Bay Rd.., # 1 Philipsburg 66298-6446 Saint Martin 599-580-6348 UNITED KIINGDOM

SINGAPORE

Global-Allied Pte Ltd

No. 18C Kranji Loop Singapore 739554 Singapore www.global-group.com.sg 65-63658781

Interfab LTD

Unit 9 Willersey Business Park Willersey, Nr. Broadway Worcestershire WR12 7RR United Kingdom 441-386-858100 www.interfab.co.uk

Northern Woodworker LTD PO Box 1045 Fort Nelson, BC V0C 1R0 Canada 250-774-2106

Paragon Surfacing LTD

6720 Graybar Rd., Unit 110 Richmond, BC V6W 1J1 Canada 604-278-2225 www.paragonsurfacing.com

SSC Countertops LTD 1253 West 76 Ave. Vancouver, BC V6P 6M3 Canada 604, 294-4071 www.ssccountertops.com

FRANCE

CREA Diffusion

ZA Le Cheval Blanc Solgne F-57420 France 38-764-6923 www.crea-diffusion.com

GERMANY

Rosskopf & Partner AG Bahnhofstrasse 16 D 09573 Augustusburg – Hennersdorf Germany www.rosskopf-partner.com 493-729-12524

Circle RS#27 on page 49 or visit www.isfanow.org/info.

International Surface Fabricators Association • Vol. 4 / Issue 4 • 39

Here.Now.News.

ISFA Education

By Russ Berry, ISFA President

Perhaps the very real event that we

Perhaps the most often discussed

someone who does not know what it takes

not to train new fabricators. The issue

Our biggest adversary is the bad estimate.

confront is competing in a market against

ISFA education issue is whether or

to produce quality fabrication.

seems always to draw the ire of many

The fewer bad estimates there are the

fabricators who trained and learned

and gained experience by doing. The thought process goes something like

this: Well nobody helped me get started so why should anyone else get help.

The conversation quickly becomes one

of whether or not ISFA should train new

potential competitors. While it is easy to

find advocates of the free market system, it is easy to find defenders of avoiding competition. Competition does create

winners and losers. However, the energy

that comes from competition does make the industry stronger. So how can ISFA

help the industry and educate in such a

way that both competition and the ISFA membership are supported?

The goal of ISFA is to serve first and

foremost the ISFA membership. Perhaps the hardest balance to strike is in

educating everyone about just what is

better. The damage to the market created by bad estimates compared to increased competition from knowledgeable

fabricators is what I believe really needs to be addressed. So the question is not whether or not to educate fabricators;

rather the question is how can we afford not to educate fabricators in the most basic principles of fabrication?

If we have been around for years and found a way to be successful, what is riskier, not training folks who will definitely enter the

marketplace and bid without experience, or training folks on what it takes to be a

quality fabricator? Taking a protectionist

position leads to stagnation. We compete.

We have to compete to continue to

innovate. Our experience should allow us to compete favorably against newbies, so we

shouldn’t fear educating anyone interested in fabricating and we should encourage everyone to understand the risks and

involved in being a quality fabricator

rewards. And, once educated, many would-

someone with an entrepreneurial spirit

So, basic training seems to provide some

without training new competitors. If

wants to be a fabricator, then what is the likelihood that they will proceed? If you

are reading this, you probably are smiling

and know the answer—those with a “can do” attitude will. The marketplace invites everyone to risk, and the real fact is that most who do risk will fail.

be fabricators will outsource and not risk.

benefit by improving the market. The down side is that ISFA will give basic training to

new competition, but really don’t you think it is better to educate. If manufacturers “train,” we know that the very real

outcome can be that a “fabricator”

40 • Vol. 4 / Issue 4 • International Surface Fabricators Association

Continued on page 41

Upcoming ISFA Training & Events

For more information or to sign up to attend any of these events, visit www.ISFAnow.com or contact Meg Pettingill at (877) 464-7732 or Meg@isfanow.org.

ISFA Regional Meeting Feb. 9 • Canton, Mich.

ISFA Level I Solid Surface Training March 12-15 • Orem, Utah ISFA Level II Solid Surface Training March 19-22 • Orem, Utah ISFA Level I Solid Surface Training May 15-18 • Orem, Utah ISFA Level II Solid Surface Training May 21-24 • Orem, Utah ISFA Level I Solid Surface Training July 16-19 • Orem, Utah ISFA Level II Solid Surface Training July 23-26 • Orem, Utah

ISFANews (Continued from page 40) becomes anyone able to buy sheet. The worst

Industry Leader Mike Job Passes Away

scenario in this “training” practice is conducted by some of the “just like” but cheaper sheet

goods suppliers who may let anyone able to pay

The global fabrication community shares in the loss of a fellow fabricator and industry leader. In a tragic motorcycle accident on Christmas night while vacationing in Mexico, Mike Job, president of Quality Surfaces, passed from this life. As the founder and leader of Quality Surfaces in Spencer, Ind., Mike contributed not only to his business, but to the larger community of fabricators. He was also a founding member of the Artisan Group.

buy their product and bid against responsible bidders. At least the branded products have their brand at risk when product is sold and poor installation occurs. Manufacturers and

their distributors have done a lot to train and

have done well in many instances. However, the

current economic environment makes continuing the effort cost-prohibitive. If fabricators are

simply going to buy the cheapest sheet and sell on price, then there is no margin to train. ISFA

can effectively work within the industry to supply education and training if everyone helps. If the branded manufacturers that value quality and

the fabricators that value quality collaborate to

create a training program, quality standards and quality certification, then the marketplace wins.

ISFA is hoping to train beginners to improve

the competitive landscape, and to only offer advanced training to ISFA members. ISFA

hopes in the future that there will be master classes in business management, project management, safety, LEED, etc. for ISFA

certified fabricators only. This will take years to accomplish and hundreds of people putting in

thousands of hours, but I remain confident that we all will benefit from promoting quality and

training anyone interested in what it takes to be a good fabricator, as well as giving everyone interested a list of ISFA members who they

can use as a resource to immediately procure

quality fabrication. The outcome of ISFA basic training will be educated procurement and

educated new business, and that is better than trying to protect the ISFA members. The end

result of ISFA education should be the creation of ISFA-certified professionals.

He will long be remembered for his compassion and his commitment to quality fabrication, both in his own business and in fabrication around the country. His wry smile, his wisdom and his zest for life were a constant for many years as he served ISFA as a member and on the Board of Directors. Mike cared for and valued the work of all fabricators. The ISFA fabrication community is better as a result of Mike’s work. He is dearly missed. Our deepest sympathies are offered to everyone at Quality Surfaces, and to all of Mike’s family and friends.

In the coming year ISFA will be conducting

classes in solid surface fabrication, stone and quartz fabrication and concrete fabrication.

Advanced classes are being held for

thermoforming and CNC routing. And this is

just the start of what will be an ongoing series

of classes that will be continuously adapted to meet the needs of ISFA members.

When one thinks of ISFA having lasting impact on fabricators and the industry, the only thing that sticks out in my mind is ISFA Quality

Certification. This is the long-term goal of ISFA education. ISFA education will train all to be

beginners so that we avoid the pitfalls of the

market being damaged by those who do not

know how to fabricate, and then ISFA will train members to become masters in the industry.

Let’s say that ISFA becomes known as the

certifying body for fabricators. And let’s say the Continued on page 42

International Surface Fabricators Association • Vol. 4 / Issue 4 • 41

ISFANews (Continued from page 41) Quality Certification program ISFA

offers is fair, rigid and universal—and

that ISFA finally is able to differentiate between good and bad fabrication.

Under those circumstances, if you

are a good fabricator and you qualify for Quality Certification, you become the Gold Standard. If you are a

quality. ISFA members will do what it takes to earn certification, and then

they will become known as the “Elite” or better yet the “Masters.” If only 50 fabricators catch the vision, then it

becomes the Fantastic 50, but there will be compelling evidence that

those fabricators are focused upon excellence.

poor fabricator, if you are unethical

ISFA is scaling the budget to create

with unfair or shoddy practices,

program that truly means something.

or if you bastardize the market

then membership in ISFA Quality

Certification will be revoked. How to

implement such a program and make it happen is what ISFA is working

on and what anyone interested can help create. The effort is large and

will take a continued effort to create,

implement and manage over the long term, but the goal is sound.

and implement a certification Everything ISFA does should

reinforce the perception, and the

reality, that ISFA stands for Quality Certification and that ISFA is THE certifying body.

Only the collaborative effort of

fabricators can make this happen.

I hope you see the value in making

sure that quality fabrication is upheld.

I believe ISFA should stand for

If you’re committed to quality and

fabricators to be of quality both at

to differentiate your business, then I

ISFA is only a handful of fabricators

the process.

about educating all fabricators about

Russ Berry can be reached at russberry@ asst.com.

quality and ISFA should train

see the value in raising the bar high

the basic and advanced levels. If

hope you will join ISFA and help with

or 400 or 1,000, ISFA will still be

ISFA Staff Kevin Cole

Communications Director E-mail: kevin@isfanow.org Direct: (815) 721-1507

Paul Wisnefski

Sales Associate E-mail: wisnefski@sbcglobal.net Direct: (262) 498-4184

Toll Free: (877) 464-7732 Direct: (801) 341-7360 Fax: (801) 341-7361 E-mail: info@isfanow.org Web: www.ISFAnow.org 165 N. 1330 W. #A3 Orem, UT 84057

Meg Pettingill

Administrative Assistant & Registrar E-mail: meg@isfanow.org Office: (877) 464-7732 Ext. 10

Board of Directors Russ Berry

President A.S.S.T. 350 South St. McSherrystown, PA 17344 Phone: (717) 630-1251 Fax: (717) 630-1271 E-mail: russberry@asst.com www.asst.com Hunter Adams

Joe Hoffman

Secretary Hoffman Fixtures Company 9421 E. 54th St. Tulsa, OK 74145 Phone: (918) 627-3055 Fax: (918) 627-3560 E-mail: joehoffman@hfc countertops.com www.hfccountertops.com

Immediate Past President TRINDCO 1004 Obici Industrial Blvd.

Suffolk, VA 23434 Phone: (757) 539-0262 Fax: (757) 539-8921 E-mail: hunteradams@trindco.com www.trindco.com

Michael Bustin

Christina Humiston

Mark Anderson

Director Block Tops, Inc. 1560 Harris Ct. Anaheim, CA 92806 Phone: (714) 978-5080 Fax: (714) 712-4000 E-mail:christina@blocktops.com Mike Langenderfer

Vice President The Countertop Shop Ltd 10406 Geiser Rd. Holland, OH 43528 Phone: (419) 868-9101 Fax: (419) 868-9104 E-mail: mike@countertopshop.net www.countertopshop.net Mike Nolan

Director Windbound Co. PO Box 817 Glen Alpine, NC 28628 Phone: (828) 438-0892 Fax: (828) 438-0893 E-mail: mike@windbound surfaces.com www.windboundhomes.com Jon Blasius

Director Blasius, Inc. 7343 Buell Rd. Vassar, MI 48768 Phone: (989) 871-5000 Fax: (989) 871-9070 E-mail: jblasius@blasiusinc.com 42 • Vol. 4 / Issue 4 • International Surface Fabricators Association

Main Office

Director Meld USA 3001-103 Spring Forest Rd. Raleigh, NC 27616 Phone: (919) 790-1749 Fax: (919) 790-1750 E-mail: mb@meldusa.com www.meldusa.com Director, Associate Member Representative Cosentino USA 13124 Trinity Dr. Stafford, TX 77477 Phone: (866) 268-6837 Fax: (281) 494-7299 E-mail: marka@cosentinousa.com Dave Paxton

Treasurer Paxton Countertops PO Box 174 Grand Ledge, MI 48837 Phone: (517) 719-0146 E-mail: paxtoncountertops @yahoo.com Martin Funck

Director Rosskopf & Partner AG Bahnhofstrabe 16 D 09573 Augustusburg Hennersdorf Germany Phone: 493-729-12524 E-mail: martin.funck@ rosskopf-partner.com www.rosskopf-partner.com Michael Astill

Director, Associate Member Representative R. S. Hughes 3455 W 1820 S. #1 Salt Lak.e City, UT 84104-4906 Phone: (801) 973-4211 E-mail: mastill@rshughes.com

Specialty Surfaces Fabricators, Manufacturers and Experts

Membership Application Main: (877) 464-7732 • Fax: (801) 341-7361 • www.ISFANow.org

Renewal Instructions: To renew your membership with ISFA, simply fill out the Personal Information section, and Payment Method and that’s it! Fax it back to (801) 341-7361 and we’ll do the rest. Please allow 2-4 weeks for your membership renewal packet to be delivered.

New Member Instructions: For Surfacing Experts wanting to become a new member, please fill out the entire form. Membership in ISFA is the industry endorsement of high quality.

This endorsement cannot be purchased for the price of membership, but must be established by the company and upheld by each member of the organization.

Fax this form back to (801) 341-7361 and we’ll do the rest.Your new membership packet will be in the mail shortly. Please allow 2-4 weeks for delivery.

Personal Information Name: Title: Company: Address: City: State/Province: Zip/Postal Code: Country: Phone: Fax: y providing your fax number, you are giving ISFA permissioon to send you information via fax. q Check here if you do not wish to receive education event information via fax.

B E-mail: q Check here if you do not wish to receive Product and Service information from ISFA and our industry partners via e-mail.

I Am: q Renewing My ISFA Membership

q Applying to Become a New Member

Method of Payment q I am faxing a copy of the check along with this form. (required if paying by check) Card Type:

q Visa

q Mastercard

q American Express

q Discover

Card Number: Print Name on Card: Expiration Date: Official Signature: If paying by check, fax copy along with this order form. You can also mail this form to: ISFA, 165 N 1330 W #A3, Orem, UT 84057

New Member Information Type of Membership: (please select one) q ISFA Membership: $400 — Any Specialty Surfaces

company that has been in business at least two years and carries appropriate liability insurance.

q Subscriber Membership: $400 — Applicant companies which meet all other qualifications, but have been in business for less than two years shall be eligible for Subscriber Membership in the Association

q Branch Membership: $200 — Branch Membership is

available to companies having more than one location.

Each location must fill out seperate membership applications. Branch Membership annual dues are one-half that of the headquarters location. Each location wll be treated as a separate member in all respects except only headquarter locations may vote in general elections.

Sponsorship Information: In order to become a member of ISFA, you need to provide information regarding an ISFA member or company willing to sponsor you in. If you do not know what to put in this section, just leave it blank. We will help you with this.

Sponsor Company: Contact Person: Telephone: Trade Reference: (Please provide a trade reference, generally your distributor of solid surface.)

Trade Reference: Contact Person: Telephone: Proof of Insurance: A copy of your certificate of liability insurance must be attached to or faxed with this form to process this application.

q Monthly Membership: $35/Monthly Code of Ethics

(please sign below)

Each member of the International Surface Fabricators Association agrees to observe high standards of honesty, integrity, and responsibility in the conduct of their business.

By adhering strictly to the highest quality standards of fabrication, manufacturing and installation. By promoting only those products and services that are proven quality and value. By writing contracts and warranties that are clear, honest, and fair to all parties involved. By honoring all contractual obligations in a reasonably prompt manner. By quickly acting on and attempting to resolve all customer complaints, and in situations where complaints appear unreasonable and persistent, by encouraging the customer to initiate and approach third party dispute settlement mechanisms. By being fiscally responsible and honoring all legitimate financial obligations; By maintaining all required licenses and insurances; I,_______________________________, do hereby certify that the foregoing is true and correct to the best of my knowledge, and do agree to abide by the Code of Ethics of the International Surface Fabricators Association for as long as I hold an active membership therein.

Product News Karran Offers New Fulton Sink

and standard tiles sizes of 12 by 12 in., 18

Karran has introduced a new Fulton sink. This new

Silestone also comes with a 15-year limited

double equal bowl has an integrated faucet deck

that runs across the whole rear of the sink. Unlike the Hampton that will only allow for three faucet

needed. It is suitable for seamlessly integrating in both laminate or solid surface. In stone, it can be

CoveringsETC’s latest Eco-Terr RETRO

undermounted with a 1/8-in. negative reveal.

allows the creation of a space with highly

Circle RS#03 on page 49 or visit www.isfanow.org/info.

pronounced decorative geometric patterns

nostalgically classical, the tiles are available in a range of designs and motifs, including

suited for a range of applications, including clear

Mediterranean, Cuban and Art Deco. They also

coats, plastics, composites, mineral and solid

allow customizable patterns so you can create

surfaces, among others. A hardened aluminum

a space with your own markings. It is a durably

oxide abrasive with ceramic grit and stearate

stylish material that has multiple applications

coating, it is available in a wide variety of grits

and uses. The terrazzo alternative contains 70

and pack quantities. A durable backing means

percent pre-consumer recycled material, derived

fewer snags and tears, ensuring maximum

most Festool Sanders, as well as in soft-sheet roll form. Grits range from 40 to 1500.

Circle RS#01 on page 49 or visit www.isfanow.org/info.

that have their roots in the Art Nouveau era.

Rich in modern design but at the same time

finished surfaces. Its anti-clogging properties are

money. The abrasives are available for use with

Circle RS#04 on page 49 or visit www.isfanow.org/info.

CoveringsEtc Launches Eco-Terr Retro Terrazo Line

Festool’s new Granat abrasive is designed for

abrasive performance, saving both time and

manufacturer’s warranty.

allowing up to seven faucet and accessory holes if

holes, this new design expands the deck size

Festool Introduces New Granat Abrasive

by 18 in. and 24 by 24 in. in a polished finish.

from marble, granite and stone chip byproducts

Cosentino Launches New White Platinum Silestone Color

of the manufacturing process. Because terrazzo tiles do not need time to cure, installation is quick and easy.

Circle RS#05 on page 49 or visit www.isfanow.org/info.

Silestone by Cosentino has expanded its

Platinum Series with the addition of White

Platinum, a stark hue with vibrant silver-colored flecks. The distinctive line includes a host of

contemporary, steely shades including: Carbon, Chrome, Steel and Zirconium. White Platinum,

along with the other hues in the series, features

reflective, silver-toned specs. The unique flecks are created through a special heating process,

tops, shower stalls and fireplace surrounds.

Braxton-Bragg Brings on Diamond Products Line of Concrete Tools

White Platinum is nonporous and never needs

tools and tooling from Diamond Products.

which gives natural quartz a shimmering finish

Made of Metal Provides Heavy-duty Support Brackets Made of Metal, based in Austin, Texas, offers heavy-duty support brackets for countertops and shelves. The brackets are made from

1/4-in. steel and each one is custom-made to

your specifications. A variety of different styles

and sizes are available. The company offers 18

finishes at no additional cost. All of the products are made in the United States and online

ordering is available, which includes a quick turnaround and a rush option.

Circle RS#02 on page 49 or visit www.isfanow.org/info.

44 • Vol. 4 / Issue 4 • International Surface Fabricators Association

that’s reminiscent of precious metals. It is

suitable for countertops, backsplashes, vanity As with all Silestone natural quartz products,

Braxton-Bragg now offers a line of concrete

to be sealed. It is easy to clean and has high

Because of customer demand, the Knoxville-

scratch, stain and heat resistance. It offers a unique combination of built-in antimicrobial

protection that safely fights the growth of odorcausing bacteria, mold and mildew along with the assurance of GREENGUARD certification for clean air quality, and National Sanitation

Foundation certification (NSF 51) for safe food preparation. White Platinum is available in 54by 120-in. slabs in 1-, 2- and 3-cm thickness

based company recently began carrying

concrete blades, cup grinders, drill bits, saws and drill motors. Diamond Products, founded

in the mid-1940s, is based in Elyria, Ohio, and in addition to stock items, the company will

build customized tools for individual customers.

Braxton-Bragg offers the products with a 30-day money back satisfaction guarantee.

Circle RS#06 on page 49 or visit www.isfanow.org/info.

rolling edge, the result is a dramatic and

visually dazzling artisan piece for the bath.

The undulating shape, hand-formed

Omni Cubed Manufactures Three Sink Hole Saver Models Omni Cubed, Inc.

manufactures three

models of Sink Hole

Savers (available in 4-, 6- and 8-ft. lengths) to cover all types of installations. They are

designed to protect countertops from breakage during lifting, moving, and installation. The

Original Sink Hole Saver is made for keeping

tops in once piece during installation, but the

innovative edge-clamping design allows it to be used for other applications such as with CNC

and waterjet machines (for lifting stone off the machine); on A-frames (protects countertop

during transport); and during manual fabrication (strengthens top while cutting). The Automatic

by artisans, highlights the estimated

30,000 hammer strikes it takes to make this basin. Artisans in Central Mexico handcraft each individual basin by

using techniques and tools handed

down through generations. Starting with

sheets of heavy gauge copper made from

salvaged electrical wire and copper tubing,

the metal is hand-worked into a unique and

lasting functional work of art. Measuring at 15.75

by 5 in., the Ananda is the newest addition to the Maestro Collection and is available in Tempered and Brushed Nickel finishes. The warm, inviting

floor also eliminates potential tripping accidents and keeps the cord ending free of shop floor

debris, preventing possible electrical hazards.

Measuring just 1-1/2 in. in diameter by 7/8 in. thick, the compact equipment has a 5/16 in.

opening that holds a standard-thickness power cord. The magnet’s notched opening is also conveniently sized for holding pens, pencils or drill chucks, making it possible to keep

commonly used items near and in plain sight

where they won’t easily be missed or forgotten.

It also reduces wear and tear on the user’s

back by eliminating the need to bend at the waist to pick up unplugged cords.

Circle RS#09 on page 49 or visit www.isfanow.org/info.

tones of the Tempered finish is achieved through a labored process of continual heating and cooling to obtain a remarkable coloration.

The Brushed Nickel finish is the custom choice

for modern, glam and metropolitan aesthetics as

well as a classy statement for traditional, country and cottage spaces.

Circle RS#08 on page 49 or visit www.isfanow.org/info.

Sink Hole Saver VCA (features automatic

(features thumb-pumped cups) secure to

PolyVision Introduces e3 Ceramicsteel Material

cups. These vacuum cup rails are used

PolyVision introduces e3 Environmental

countertops, and are often combined with the

utmost in performance and durability in kitchen

added versatility during tough installations.

antimicrobial e3 surface is stain-resistant,

vacuum pump) and the Sink Hole Saver VCM countertop surfaces with durable 6-in. vacuum during installation of curved or “bump-out”

Ceramicsteel to fabricators who require the

Original Sink Hole Saver (clamp version) for

and bath applications. The nonporous and

easy to clean and never absorbs odors, dirt

Circle RS#07 on page 49 or visit www.isfanow.org/info.

or grease—no treatment needed. Resistant

New Rockler Magnetic Cord Keeper Stores Power Cords Safely Out of the Way

Native Trails Offers Maestro Ananda Sink The new Maestro Ananda sink from Native

Trails features soft, cascading lines that plunge deep into this drop-in basin and with a wide,

to heat, dents, cracks and scratches, the

material is warranted for 20 years and has

premium material performance characteristics, yet ranges more closely in price to laminates.

Rockler Woodworking and Hardware has

Custom designs and proprietary screen

earth magnetic clip that keeps unplugged

consistently smooth surface. With the

way. This is particularly useful when moving

high-detail printing capabilities, you add

a shop. Used with a table saw, scroll saw,

of your design. What’s more, e3 is Cradle

Cord Keeper efficiently secures loose cords

Gold certified. Projects where you specify e3

keeping cords neatly organized and easily

qualify for LEED points.

introduced the Magnetic Cord Keeper, a rare

printing are easily accomplished on the

power tool cords off the ground and out of the

material’s comprehensive color palette and

heavy tools around the shop and while cleaning

nearly unlimited options to the aesthetics

band saw, or other power tool, the Magnetic

to Cradle Silver and SCS Indoor Advantage

and cord endings to any ferrous metal object,

Environmental Ceramicsteel surfaces may

accessible when needed. Storing cords off the

Circle RS#10 on page 49 or visit www.isfanow.org/info.

International Surface Fabricators Association • Vol. 4 / Issue 4 • 45

Product News Tianjin LIMAC Offers CNC Equipment

software is designed to facilitate woodworkers,

Tianjin LIMAC Technology Co.,Ltd., located

programs to design, price and build cabinet and

in Tianjin, China, is a high-tech company

that focuses on research, development and

manufacturing of CNC routers, CNC plasma

MultiCam Introduces V-Series WaterJet Cutting Machine Global CNC cutting system manufacturer

MultiCam Inc. has added the Value-Series

WaterJet to its product line. Designed to be flexible and economical, this pure water or

abrasive cutting system features work surfaces up to 60 by 120 in. Fully enclosed bellows

protect both the Y and Z axes from abrasive

garnet buildup. The X axis features dual drives and completely covered custom aluminum

cutting machines, CNC lasers and many other

designers, builders and renovators of cabinetry and closets. KCD Software offers multitiered

closets for both traditional and CNC construction, and is backed by free technical support.

Circle RS#14 on page 49 or visit www.isfanow.org/info.

kinds of CNC woodworking machines with CE certification. Designed by experienced professionals, the machines feature high

precision of mechanical parts. The company also custom makes many kinds of CNC machines

according to customers’ special requirements, including large-size CNC machines, multiaxis CNC machines, multigantry CNC machines,

high Z clearance CNC machines and automatic feeding functions.

Circle RS#13 on page 49 or visit www.isfanow.org/info.

extrusions to keep all precision bearing surfaces

SpeedCove Offers Precast Cove Base Systems

clean during the cutting process. KMT’s new

SpeedCove is an impact-resistant preformed

10 hp and 40,000 psi powers the waterjet

with high-performance commercial, institutional,

single-phase electrical configuration, which

resinous/polymer floor coatings. It quickly and

phase power.

the perimeter of a room to meet health department

NEOLine 10d direct-drive intensifier rated at

cove base molding made specifically for use

equipment. The pump also is available in a

industrial, government, military and residential

makes it suitable for small shops without three-

easily forms the perfect shape and height around

Circle RS#11 on page 49 or visit www.isfanow.org/info.

KCD Software Meets Ravenna Offers New Mosaics Furniture-based Cabinetry Demand New Ravenna Mosaics uses jewel glass and marble to create elegant texture and sinuous

movement in custom mosaics for floors and walls.

The warmth of handcrafted mosaics in palettes of winter white is classic and contemporary

interpretations of myth and landscape. Central Asian Ikat textiles, silk ribbons, ancient Greek

nudes and florals inspired by the Silk Road all captivate the imagination. Exotic marbles are

sourced from around the world; thassos, carrara, nero marquina and bardiglio. Each design, by

founder and creative director Sara Baldwin, is

hand-cut and assembled in Virginia. Color palettes range from blends of soft pearl whites to sparkly

silver mirror with accents of gray and black. New Ravenna Mosaics create custom and ready-to-

ship tile for imaginative, sustainable and durable surfaces. More than 200 designs are available

at tile showrooms throughout the United States, Canada and Dubai.

Circle RS#12 on page 49 or visit www.isfanow.org/info.

46 • Vol. 4 / Issue 4 • International Surface Fabricators Association

Responding to the demand for more furnitureand architecture-based cabinet styles, KCD

Software has now added Classic Designs by

Matthew Burak’s library of furniture components to its Cabinet/Closet Software Suite.

By integrating the catalogue of Classic Design,

a Vermont company founded by Matthew Burak that specializes in antique designs, cabinet

designers using the software are able to quickly

choose from an extensive list of antique-looking

furniture legs, columns, custom turnings, bun feet,

requirements. The new generation SpeedCove is made from an exclusive lightweight flexible polymer composite that is impact-resistant,

moisture-proof and once installed can withstand

extreme heat and cold without warping, cracking or deteriorating. Key features and benefits of the

system include the ability to be installed by anyone

with basic carpentry skills and tools; suitability with all types of floor coating systems and applications; consistency provided by the preformed shape and height; a QuickSeal Edge on the bottom that is

angled down to transition smoothly into the floor and to form a positive seal; elimination of most

patching; adjusts slightly for uneven floors; Comes in 1, 4, 6 and 8 in. heights in 48 in. long sections; 10 in. long preformed 90-degree corners; relief

corbels, brackets and more. With KCD Software’s

cut in back/bottom that allows it to sit tight even

these product lists and easily show an impressive

toe kicks and around curved walls; the ability to

details to the customer. Classic Designs joins the

cures; a base portion that is 1/4 in. thick so it

and Osborne Wood in KCD Cabinet/Closet

termination strips; and a fine 220-grit finish on the

included at no cost in their software. Overall, the

Circle RS#15 on page 49 or visit www.isfanow.org/info.

built-in feature, cabinetmakers can choose from

in unsquare corners; suitability for undercabinet

3-D rendered image complete with embellished

be tacked in place with finish nails until adhesive

catalogs of White River, Adams Wood Products

installs flush with tiled walls or FRP channel/

Software Suite’s expanding list of libraries, all

face to increase adhesion of coatings.

Circle RS#28 on page 49 or visit www.isfanow.org/info.

Product News to size in tiles, large slabs, etc. The veins in this marble are stable. Both of these stones can be polished or honed in processing. The company also offers granite, basalt and onyx.

Circle RS#16 on page 49 or visit www.isfanow.org/info.

MIA Releases Update on Residential Stone Countertop Installation The Marble Institute of America (MIA) has released an updated version of the Residential Stone Countertop Installation technical module. The revision of this module was undertaken by a special task force composed of industry leaders, MIA Accredited Natural Stone Fabricators, and representatives of the Stone Fabricator’s Alliance.

Included in the publication are 17 pages of detailed drawings on all aspects of countertop installation; a section on making accurate field

Xiamen Hongzhan Xing Stone Introduces New Marbles Xiamen Hongzhan Xing Stone Ltd. has introduced two new white marbles: Statuary White and Valakas. Statuary White is cut to size based

measurements; clarification of lippage for countertops vs. peninsulas; and pictures of commonly used edges. The Design Manual was last updated in 2007, and the newly revised countertop module reflects current industry practice and includes an expanded stone materials section, as well as a new section on stone finishes and guidelines for

on the application, and is suitable for skirting, mosaics, tiles, etc. With

outdoor kitchens.

different blocks the veining in this marble differs. Valakas can also be cut

Circle RS#17 on page 49 or visit www.isfanow.org/info.

Circle RS#29 on page 49 or visit www.isfanow.org/info.

48 • Vol. 4 / Issue 4 • International Surface Fabricators Association

Circle RS#30 on page 49 or visit www.isfanow.org/info.

Free Product Information Form Or visit www.ISFANow.org/info to fill out our online form

Main: (877) 464-7732 • Fax: (801) 341-7361 • www.ISFANow.org • 165 N. 1330 W. Unit A3, Orem, UT 84057

Volume 4 / Issue 4 Get Your Free Product Information Today: For more facts on products and services, please fill out all the information below and circle the product referral numbers that are found in the magazine. Product referral numbers can be found below each advertisement. Your request will be immediately forwarded to the proper manufacturer. You can submit this form via mail, fax, e-mail (editor@isfanow.org) or visit us online at www.ISFAnow.org/info.

Personal Information Name: Title: Company: Address: City: State/Province: Zip/Postal Code: Country: Phone: Fax: y providing your fax number, you are giving ISFA permissioon to send you information via fax. q Check here if you do not wish to receive education event information via fax.

B E-mail: q Check here if you do not wish to receive Product and Service information from ISFA and our industry partners via e-mail.

About Your Business What category best describes your business classification? q Fabricator

q Manufacturer

q Raw Materials Supplier

q Woodworker/Cabinetmaker

q Builder/Remodeler

q Architect

q Distributor/Manufacturer of Sheet Goods q Other (please specify) ________________________

Which one category best describes your job title/function? q Owner/Partner/Corporate Management and Related Personnel q Production/Plant Management and Related Personnel q Design (includes staff designer/architect and related personnel)

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C12 Sealers/Polishes

C02 Adhesives

C13 Seaming Equipment

C03 Air Quality Equipment

C14 Sinks

C09 Prefabricated Accessories C10 Quartz Surfacing C11 Saws

Free Product Information Please circle below all of the referral numbers found in the magazine, or the category numbers found on this card that you would like more information on. Your request will be immediately forwarded to the proper manufacturer.

05

C01 Abrasives

C08 Material Handling Equipment

____________________________________________________________

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Information By Category If you want more information from several advertisers in a category, circle the category number that matches up with the category below.

C07 Laminate

____________________________________________________________

03

q Other (please specify)

C06 Hand/Power Tools

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q Marketing & Sales Management and Related Personnel

C05 Concrete Materials & Supplies

____________________________________________________________

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q Purchasing/Specifier and Related Personnel

C04 CNC Machinery

What surfacing materials do you work with?

C15 Software

C16 Solid Surface C17 Stone

C18 Templating Equipment C19 Tooling

C21 Waterjet Equipment

Classifieds

Job Description:

Solid Surface Fabricators:

Pinske tools

too numerous to list $2500.00 OBO

Contact Dan at Leonhardrenovations @yahoo.com

Ad Index Referral

We are currently seeking candidates for multiple fabricator positions within our Syracuse, Indiana manufacturing operation.

Qualified candidates with a minimum of 1 (one) year of solid surface (i.e., Corian®) fabrication experience as well as the qualifications and skills below will be considered.

• 1-3 years Fabrication experience – 1st level of compensation • 4+ years Fabrication experience – 2nd level of compensation • Ability to read blueprints and trouble shoot designs.

• Ability to template & install projects.

• Knowledge & experience with the latest repair techniques.

• Experience in a high-volume production environment a plus.

• Self-motivated and team oriented individual.

• Driven to deliver for the Customer • Proven performance & experience.

• Focus on Quality.

• High School Diploma/GED preferred If you possess the experiences, skills and customer 1st drive and want to be a part of our growing organization, please apply in person or contact the Human Resources Department at: AIA Countertops 501 West Railroad Avenue Syracuse, IN 46567 574.457.2018 (p) 574.457.2078 (f) info@aiacountertops.com

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Number Number 27 Axiom. . . . . . . . . . . . . . . . . . . . . . . . . . . 39 30 Beckart Environmental, Inc.. . . . . . . . . . 48 26 Chemcore Industries, Inc. . . . . . . . . . . . 33 18 Chemical Concepts. . . . . . . . . . . . . . . . . 2 22 Cosentino. . . . . . . . . . . . . . . . . . . . . . . . 51 20 Groves Incorporated. . . . . . . . . . . . . . . . . 5 35 Integra Adhesives. . . . . . . . . . . . . . . . . . 52 28 International Woodworking Fair. . . . . . . 47 23 Karran. . . . . . . . . . . . . . . . . . . . . . . . . . . 23 21 Laser Products Industries . . . . . . . . . . . . 7 31 Made of Metal. . . . . . . . . . . . . . . . . . . . . 37 25 Omni Cubed, Inc.. . . . . . . . . . . . . . . . . . 27 19 Park Industries. . . . . . . . . . . . . . . . . . . . . 3 24 Pelican Sinks . . . . . . . . . . . . . . . . . . . . . 25 33 Performance Abrasives . . . . . . . . . . . . . 37 29 The Stock Market. . . . . . . . . . . . . . . . . . 48 32 Yuh Horng Hygiene Furniture. . . . . . . . . 50 Circle RS#32 on page 49 or visit www.isfanow.org/info.

50 • Vol. 4 / Issue 4 • International Surface Fabricators Association

About AIA: As a leading manufacturer of quality countertops and other surfacing products to various industries, AIA Countertops is pleased to be accepting applications for candidates who want to reach their potential for challenging work, responsibility, compensation, benefits, and balance.

Company Focus: At AIA Countertops, our customer comes 1st and we look for individuals who take responsibility to assure their work, actions and results meet the customer’s needs 1st every time.

Compensation: We believe in paying for top performance in each specific position we have. Your skills, experience and proven performance help to determine your payup to the top of the market.

Benefits: AIA Countertops offers a comprehensive suite of benefits to assist you and your dependents with your health and welfare. These benefits include: • Health Care with Company funding of a Health Savings Account option • Comprehensive Dental and Vision plans • Company matching 401K

• Optional life and accident insurance plans at discounted group rates • Paid Vacations and Holidays

• Wellness Program with financial incentives • Relocation expenses will be considered.

AIA Countertops is an Equal Opportunity Employer All applicants subject to pre-employment drug and alcohol screening and criminal background check in addition to E-Verify.

Circle RS#22 on page 49 or visit www.isfanow.org/info.

Circle RS#35 on page 49 or visit www.isfanow.org/info.