OFFICE SUPPORT Ltd.
INFOGRAPHIC
officesupport 速
officesupport
ABOUTUS
Founded:: 2010 CEO:: Viktor Stanchev, Hristo Lozin, Iosif Tsankov Managing Partner:: Ivan Popov www:: officesupport-bg.net
100%
HUMAN SUPPORT*
*CDDA taken from independent research
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officesupport
In a world where things too often don’t work, we looking for a path that does.
We care about what works - what is sustainable, prosperous, productive, creative, and just-for all of us and each of us. Let’s do what works and never default to what doesn’t!
We are the alternative model. Join us, and together we’ll power what works.
officesupport
PCSUPPORT
[pc] assembling [pc] maintenance [pc] products - hardware/software [pc] accessories [laptop] accessories [laptop] maintenance [laptop] products [tablet] products [tablet] accessories
OUR SERVICES
officesupport
PRINTERSUPPORT
[printer] maintenance [printer] products [printer] accessories [toner] compatible [toner] recycle [toner] original
OUR SERVICES
officesupport
DESIGN & MARKETINGSUPPORT
[design] print p.o.s materials – (posters, leaflets, stands, brochures, calendars, etc.) merchantable materials – (folders, cd, bc, pads, pens, souvenirs, etc.)
[design] motion & video [design] web [design] logotype [design] outdoor [identity] corporate [identity] brand advertising photography
OUR SERVICES
officesupport
MANAGEMENT
PRICES $ 1.Diagnostics software and hardware 2.Reinstallation of Windows + office + set to 10 pcs. Small programs of your choice
3.Cleaning the computer - mainly disassembly, replacement fans (the price does not include consumables)
4.A single visit to 20 minutes work is not charged 5.Retention of information 6.Configuring the router 7.Installing printer drivers 8.Installation of additional applications (Photoshop, Autocad; Coreldraw; 3dsmax, etc.)
9.Retrieving information from broken computers and laptops include the price of media to 10br.DVD
10.Laptop Diagnostics * All software is copyright protected. A typical software license grants an end-user permission to use one or more copies of software in ways where such a use would otherwise potentially constitute copyright infringement of the software owner's exclusive rights under copyright law. * Some software comes with the license when purchased off the shelf or an OEM license when bundled with hardware. GNU General Public License (GPL) are welcome * Office Support Company reserves the right to change prices at any time. * Prices in Bulgarian Leva
officesupport
MANAGEMENT
PRICES $ 11.Dismantling a laptop - HP / Lenovo + Cleaning and cleaning of fans
12.Dismantling a laptop - Acer / Dell / Toshiba Asus ... + Cleaning and cleaning of fans
13.Additional adjustments to the computer (internet, email, etc.).
14.Diagnosis of laser 15.Diagnosis of the color laser printer 16.Assembling a computer configuration 17.Logo and Guide logo 18.Company identification 19.Designer (price per hour) 20.Creative Head (price per hour) * Hours taken (Saturdays, Sundays and holidays) x2 * All software is copyright protected. A typical software license grants an end-user permission to use one or more copies of software in ways where such a use would otherwise potentially constitute copyright infringement of the software owner's exclusive rights under copyright law. * Some software comes with the license when purchased off the shelf or an OEM license when bundled with hardware. GNU General Public License (GPL) are welcome * Office Support Company reserves the right to change prices at any time. * Prices in Bulgarian Leva
officesupport
MANAGEMENT
PC::HARDWARE maintenance:: 6 months upgrade:: 2/3 years
PC::SOFTWARE update:: 6 months format c:: 1 year
PRINTER
maintenance:: 1 year life duration:: 150 000 copies
TONER
recycle:: 1500 copies original:: 2000 copies compatible:: 2000 copies
*CDDA -normal use & consumation
officesupport
MANAGEMENT
TIPS ! 1. Do not feed old paper sheets to your printer (especially crumbled or perforated sheets) 2. If there are lines on the paper or the image is pale – maybe it is time to replace the drum 3. Using color laser machine print monochrome papers at black/white regime – thus unnecessary color toner usage is being avoided 4. Do not install not verified applications to your browser (toolbars, plug ins). The ones you actually need are very few - (Adobe flash active X, Google toolbar, QuickTime player etc.) 5. Restarting a program or Windows often fixes non-responding applications 6. Give Save/ save as to your work often. If a certain application stops working you will have a fresher copy. 7. Do not send emails bigger that 8MB. Most email clients do not accepts bigger emails. To be sure that your email has been sent properly – up to 4 MB. 8. In your correspondence do not upload too many files and do not sent to too many recipients - often this will be regarded as SPAM. 9. The periodical cleaning and defragmentation of your computer makes the life of the operation system longer (this is done by professionals). 10. Do not lift or carry your laptop holding its display – hold only the main body (with the keyboard).
*more at www.officesupport-bg.net
officesupport
WESERVE
FULL TIME SUPPORT 60% PART TIME SUPPORT 30% ONE TIME SUPPORT 07% START AUGUST 2010 5 CLIENTS, DECEMBER 2010 22 CLIENTS, MARCH 2011 36 CLIENTS, JUNE 2011 53 CLIENTS, 60 CLIENTS TILL NOW!
OUR CLIENTS
OURCLIENTS 6% 10% SCHOOLS MEDICINE EDUCATION SHIPPING SPEDITION
ACCOUNTANT
18%
12%
SERVICES HOTELS TOURISM
TRADING
This survey was conducted amongst clients who have used one or more of our services!
8% 2%
MAGAZINES
BUILDING
officesupport
SATISFACTIONSURVEY
8.7%
yes
4.5%
no
26.1% impressed
60.7% happy * We would like to thank all of our clients who took the time out to answer this survey and provide us with a clearer insight into where we have succeeded and where there’s room for improvement.
officesupport
SATISFACTIONSURVEY
professional
90,3% accessible
82,6%
reliable
friendly
82,6% knowledgable
95,7% proactive
82,6%
* We would like to thank all of our clients who took the time out to answer this survey and provide us with a clearer insight into where we have succeeded and where there’s room for improvement.
73,9%
s e i g eat video production we g i o n e xp ci at er
men t
endpoint m a n a g relat ions e mer we suppor t o f f i ce b
desktop supp o r t for adver str t i s i page n pro du c t ap p l
TARGETUS
t n e m p o l e v target c e d usto b t a r g e t s t ore t i se
officesupport
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officesupport
Sofia, Beli Brezi 1680 +3592 4840547 +3592 4840548 +3592 4840549 +359885 855 102 +359885 855 202 +359885 857 577 info@officesupport-bg.net officesupport-bg.net @OfficeSupportBg OfficeSupport.Ltd officesupport-bg
WE WOULD LIKE TO THANK ALL OF THE PEOPLE WHO TOOK THE TIME TO VIEW OUR PRESENTATION! We would like to thank all of our clients who took the time out to answer this survey and provide us with a clearer insight into where we have succeeded and where there’s room for improvement.
THANK YOU!