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Message From Headquarters Dear reader, Why incorporate Golf into your next meeting? Golf plays an important role in business as a binding agent. Its popularity and international appeal make it an effective means for developing customers, building teams and retaining top talent across all industries; and major corporations have long used golf tournament sponsorships and customer events to build their brands and promote their products. Those few hours shared playing golf have been the beginning of countless business relationships, friendships, collaborations and referrals. As you realize, corporate meetings and events held at golf resorts deliver many important benefits. Not only can golf be successfully incorporated into a variety of meetings and events, but it can also be tailored to appeal to an array of attendee profiles and demographics. The flexibility of the golf experience, combined with the unique setting inherently offered by golf resorts, results in an opportunity for attendees to be part of an unforgettable experience. Golf’s use as an effective business tool continues to grow and spread! Sincerely, Jose-Manuel (Manolo) GARCIA, CIS President
About Us Our Vision: Associates: Preserve our company as the best place to work, so that our multicultural staff can thrive professionally and thus always perform their best. Customers: To offer an innovative high-quality service that exceeds all expectations. Partners: To continually consolidate our network of honest and successful partners. Revenue: To maximize the investment of our shareholders & help them gain good dividends. Planet: By means of our hard work instill in others the responsible management of resources.
Our Mission: To serve our customers supported on international certifications ISO 9001 and ADMC, thus ensuring 100% satisfaction to groups, conventions, incentives and special events customers. We create memorable experiences that leave a lasting impression on attendees visiting each and every one of the destinations in which we operate.
Our Objective: Always aim for 100 % overall customer satisfaction.
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Year 9 Vol. 1, Issue 117 Visionary, Founder, Jose-Manuel GARCIA, CDS & Master Coach jmgarcia@ividmc.travel President Jose-Manuel (Manolo) GARCIA, CIS manolo@ividmc.travel
Contents:
Page
Cover Subject
Golf in Paradise Strengthen Your Company’s Backswing
General Comptroller Trinidad SANCHEZ tsanchez@ividmc.travel
Corporate Marketing and Francisco BAEZA, DMCP Business Director fbaeza@ividmc.travel Corporate Quality Director Julia ORTIZ jortiz@ividmc.travel
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Cancun & Riviera Maya Puerto Vallarta Costa Rica Panama
Electronic Publishing Alejandro PECH apech@ividmc.travel
Interview with Glenn Preciado Director of Golf Mayakoba
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Content and Editing Omar GALLEGOS ivicorp@ividmc.travel
Brazil Olympics | August 2016
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Advertise with CommuniQuest
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The Customer’s Always Right
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Let’s Cook — Club Sandwich
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Travel Tip: Ninety-eight Percent of All Lost Bags Are Returned
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Managing Director Jorge OROZCO, DMCP —MyDay Travel jorozco@myday.travel Corporate Headquarters: Av. Acanceh 1-01, SM 15 Cancun, Q. Roo, 77500 Mex. Ph. +52 (998) 287-1700 www.ividmc.travel
Destination Offices: Mexico
Caribbean
Central America
South America
IVI DMC² Cancun & Riviera Maya Raquel MIJARES, CIS Marketing, Business & Planning Director rmijares@ividmc.travel
IVI DMC² Dominican Republic Genaro ALMONTE, CIS Regional Managing Director galmonte@ividmc.travel
IVI DMC² Guatemala, Belize, El Salvador, & Honduras Jorge LAZO Regional Managing Director jlazo@ividmc.travel
IVI DMC² Brazil & Argentina Andrea MAJELA Regional Managing Director amajela@ividmc.travel
IVI DMC² Mexico City, Central Mexico, Puerto Vallarta, & Riviera Nayarit Jaime NELO, DMCP Destination Managing Director jnelo@ividmc.travel
IVI DMC² Cuba Alejandro DEBASA Regional Managing Director adebasa@ividmc.travel
IVI DMC² Costa Rica Sonia VARGAS Destination Manager svargas@ividmc.travel
IVI DMC² Los Cabos Mario FOSTER Destination Managing Director mfoster@ividmc.travel
IVI DMC² Panama Ligia VARGAS Regional Managing Director lvargas@ividmc.travel
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© Copyright 2016. All Rights Reserved. 3
Cover Topic:
Golf in Paradise
Strengthen Your Company’s Backswing
If you're going to golf, why not golf in paradise? IBEROSTAR Cancun Golf Club IBEROSTAR Cancun is the only resort in Cancun's hotel zone with a professional golf 18-hole Par 72 course. On April 16th, 2016, the WCGC Mexico tournament will be held at Iberostar Golf Club Cancun. We are anxious to know the winning couple who will travel to Cascais, Portugal; they will represent our country in the world final.
Luxury Bahia Principe Sian Ka'an Our golf lovers will adore the greens designed by Robert Trent Jones II, the number one name in golf course architecture around the world. The course is made for players of all levels. Join us today at the Riviera Maya Golf Club, with over 90 hectares of land offering two distinct 18 holes and 9 holes courses winding through Mayan jungle and sprinkled with cenotes and lakes. There’s a special discount for hotel guests! Ask us about it.
Cancun & Riviera Maya 4
Cancun & Riviera Maya PLAYA MUJERES GOLF CLUB As a Signature Golf course by Greg Norman, Playa Mujeres has become an international model in preserving the natural flora and wildlife. With its masterfully planned design and unmatched ocean and lagoon holes, had already been recognized as one of the top courses in Mexico and the Cancun golf course most appealing to today’s discriminating golfers. You’ll play through carefully crafted water holes, jungles, bunkers, greens, and traps designed to integrate the site’s character and natural features. Playa Mujeres golf has been selected by the EWG (Executive Women’s Golf Association) as the first ‘women’s friendly’ rated course in Mexico.
El Camaleon Mayakoba Golf Club OHL Classic at Mayakoba Dates: November 10-16, 2016 It will feature the participation of some of the best players in the PGA TOUR. Players such as Padraig Harrington, Retief Goosen, Angel Cabrera, Gonzalo Fernandez Castano, Camilo Villegas and Justin Leonard will be present. OHL Classic at Mayakoba is the Latin American tournament with many prizes and top level of participation. It is one the most important tournaments played in Latin America. Too, OHL Classic is surrounded by a series of events that make the second week of November one of the busiest socially wise of the Riviera Maya.
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April 2016
Cover Topic (Continued...)
Greg Norman's First Nine Holes Opens in the Riviera Nayarit Vallarta Nayarit is getting positioned as an imminent Golf destination, at an accelerated pace. The hottest news is the opening of the first nine holes of Grupo Vidanta’s Golf course. This new course combines two of the world’s top names in golf course design - Jack Nicklaus and Greg Norman. From it, you will admire the fantastic vegetation and wildlife of the region – including crocodiles and birds. Greg Norman Signature courses usually increase in difficulty the closer you are to the hole, while those designed by Jack Nicklaus tend to swing left to right with more undulations, to mention just a few outstanding characteristics. The following 9 holes are programmed to open by summer this year. Get in touch with your IVI DMC² Puerto Vallarta & Riviera Nayarit representative for further details!
Puerto Vallarta & Riviera Nayarit 6
Costa Rica
April 2016
Carefully tucked into the natural surroundings, Costa Rican courses vary from rolling fairways, lined with rare tropical hardwoods, to open links styles nestled between mountains and flowering valleys with challenging greens overlooking sandy beaches and the ocean. The first nine-hole golf course appeared in Costa Rica in the 1940’s in the Country Club just outside San Jose, and it remained the only one until Cariari Country Club built its own around 1970. Then the tourist boom in the 90’s resulted in many more first-class courses being built around gorgeous locations or within five-star hotels, thus allowing the avid golfer to open his eyes facing not only a marvelous sunrise, but a beautiful 18 hole course.
Four Seasons, Papagayo Imagine: Four Seasons.com Some of the best golf courses in Costa Rica are: Four Seasons Peninsula Papagayo, Guanacaste (designed by Arnold Palmer) Hacienda Pinilla, Guanacaste (designed by Mike Young) Reserva Conchal, Guanacaste (designed by Robert Trent Jones,Jr) Los Sueños, Jacó (designed by Ted Robinson) You will love working on your backswing while also admiring and exploring the natural beauties of Costa Rica!
Hacienda Pinilla Imagine: haciendapinilla.com
Reserva Conchal Imagine: reservaconchal.com
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Cover Topic (Continued...)
Golf in Our City While Enjoying Panamanian Sunny Days & Clear Blue Skies In the recent years Panama has become an important golf destination. This petit country offers top-notch golf courses in 3 different ambiences: 1) 2) 3)
Amazing beach scenarios. Courses near the city with beautifully designed green areas. In the highlands, surrounded by lush coffee plantations.
The best of all is that you can enjoy world class golfing in wonderful backdrops all year round! Panama enjoys plenty of sunny days. Even during our rainy season our mornings are sunny and with clear skies. Another added value is that after you enjoy golfing in our tropical country you will be able to enjoy other great attractions, less than 15 minutes from the golf courses; discover the wildlife and exotic plants in our lush rainforests, experience how the locks of the Panama Canal work, kayak in one of the biggest manmade lakes, and much more to do and see. Just consult with us and we will create a tailored itinerary for you to enjoy the best well-kept secret in the world: PANAMA!
Buenaventura Golf Club This 18-hole championship course, par-72 and 7,324 yards course is designed by Jack Nicklaus of Nicklaus Design, golf legend and widely recognized as the world’s leading design firm. 70+ golf courses designed by this firm hold important ranks by famous Golf publications in several international top-100 lists. This firm has also designed more than 290 courses worldwide. While golfing in this unique and highly desirable golf course, you will enjoy the natural landscape that is signature from Nicklaus Design. The course features 300+ trees that have been planted in Platinum TE Paspalum grass. It is located about 1 hour and 45 minutes from Panama City.
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Panama
Panama
April 2016
Summit Golf Club This 18-hole, par-72 and 6,626 yards course is designed by Jeffrey Meyers, a renown member of the American Society of Golf Course Architects who have also been involved in designing 40+ golf courses in the United States, Asia, the Middle East, and Latin America. This course boasts beautiful fairways and true greens that have been placed right beside the Panama Canal; it is full of a great variety of wildlife – up to 650 bird species live in this area! You will also enjoy enviable 360° view of the remarkable Camino de Cruces National Park, the crossroad used by the Spaniards to transport the gold of the Incas from sea to sea. Summit Golf Club is located around 45 minutes from downtown Panama.
Tucan Golf Club This 18 hole, par-72 and 6,618 yards course is surrounded by a lush rainforest and is located along Panama Canal exotic Riviera. Its tees, fairways and greens are designed to provide the full experience of different kinds of swings that will put your skills to the test. While golfing, you will also enjoy an enviable 180° view of Panama’s cosmopolitan and chic skyline – considered by many as the Dubai of America. This paradisiac golf course is located around 45 minutes from downtown Panama.
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Interview with Glenn Preciado Director of Golf Mayakoba CQ: How long have you been working in the Golf industry?
CQ: Which tournaments do you hold or have been held at Mayakoba?
GP: I have been working in the Golf industry since 1978. My first golf job was at Sandpiper Golf Club located in Santa Barbara California. I turned pro, receiving my PGA membership in 1989.
GP: This year we are the host site for the World Team Amatuer Championship 2016 and the National Junior Championship, El Camaleón is also the home site for the OHL Classic at Mayakoba. This is noteworthy because the OHL classic at Mayakoba is the only official PGA TOUR event held outside the U.S.A. or Canada.
CQ: How long have you been working at Mayakoba?
CQ: What is the importance of golf in the M&E industry, for example can you tell us some benefits you have noticed for groups that have incorporated golf in their agendas?
GP: As of June 2016 I will fulfill 3 years working at the Mayakoba. For 5 years previous to this I was working for the Ibeorstar. CQ: Mayakoba’s unique golf course was designed by whom? Please tell us the characteristics of Mayakoba’s course.
GP: Corporate Groups are the meat and potatoes for El Camaleon and most destination resort golf facilities. Golf is a great activity for corporate companies to offer their head executives and employees, In my many years in this industry I have noticed that even for the non-golfers it offers a great teambuilding option as it gets everyone interacting. For such non-golfers we also offer golf putting tournaments and golf clinics as phenomenal teambuilding options.
GP: El Camaleón Mayakoba is a Greg Norman design. Greg Norman is a world renowned golf tour professional and golf course designer. El Camaleón Golf Club is well reputed among golf’s finest players boasting a spectacular layout winding about the tropical Mayan Riviera jungle and the mangrove before boldly stretching to the beautiful pristine Caribbean Sea. 10
April April 2016 2016
CQ: What else makes Mayakoba stand out above all the other courses throughout Latin America? GP: Besides that fact that we offer one of the best courses in Latin America, we also assure a world class product. Just to mention a couple example, we have luxury golf carts featuring high-end GPS, PGA tour quality practice facility and a golf competent staff assembled of former golf professionals for all your golfing needs.
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You and your group will fall in love with all the greatness that envelops this magnificent event. For all the logistics, you can count on the expertise of our bilingual IVI DMC2 Brazil staff. As always, our unfailing commitment is to make you look GREAT!
The Summer Olympics will be held in Brazil in
PLAN YOUR GROUP IN ADVANCE!
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April 2016
Advertise With CommuniQuest Magazine Advertising and promotional opportunities are now available in CommuniQuest magazine. Sponsorship placement opportunities are limited and are reserved on a “first come, first served” basis. We invite you to advertise in our vastly distributed magazine which is already available to over ten thousand avid readers. These readers are dedicated members, stakeholders, and fine suppliers. The magazine is an inviting 'cover to cover' read, ensuring an eye-catching and successful advertising. Click here to receive more information.
IVI DMC² World Headquarters: Ave. Acanceh #1-01, SM 15 Cancun, Quintana Roo, Mx Phone: +52 (998) 287-1700 Email: ivicorp@ividmc.travel Serving the meetings, incentives, conferences, and exhibitions industry since 1986. Find us in over 40 destinations throughout:
The Customer is Always Right Mariana was fantastic throughout proposal stage, very informative & helpful to me. Rebecca Ramos was also fantastic & always made me feel comfortable as she had everything under control. Fernando is just brilliant! His knowledge enthusiasm and organisation does not go unnoticed. He is very punctual and a pleasure to work with. Thank you! Ms. Nicole Unsworth Event Manager Capita Travel and Events
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Mexico Cuba Dominican Republic Belize Guatemala El Salvador Honduras Costa Rica Panama Colombia Brazil Argentina Chile Coming soon...Peru!
For further information on the fine hotels, deals, activities, and group packages mentioned in this magazine, please contact Francisco BAEZA: fbaeza@ividmc.travel
Club Sandwich Ingredients:
Bread
Ham Bacon
Tomato
Lettuce
Red Onion Avocado
Cheddar Cheese
Chipotle Mayonnaise
Mustard
Preparation: Toast the bread. Spread the chipotle mayo on one side of one of the slices of bread. Spread some mustard on one side of the other slice of bread. Place slices of ham on the bread. Fry some pieces of bacon and add them to the sandwich. Add some lettuce. Slice the tomato, onion, avocado, and cheese and add them to the sandwich as well. Close the sandwich and cut both ways diagonally to make 4 triangles, placing one toothpick in each triangle to hold it together. Enjoy with a pickle and your favorite chips.
Fun Fact: Do you know what’s in season in April? Apricots Chayote Mango Pineapple
Strawberries
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April 2016
Travel Tip: Ninety-eight Percent of All Lost Bags Are Returned
Despite all the bad news about lost luggage, the good news is most luggage is not lost… it’s only delayed (the airlines call it misrouted). Most of the time, this means your bags have simply visited a different city (sorry, no extra frequent flier miles for the detour). Less frequently, this may mean our luggage has been stolen or permanently misrouted. The other good news about misrouted luggage is, with the advent zebra-tried bar codes and sophisticated scanning devices, bags that have gone stray are often quickly located and redirected to you within hours. (Taken from page 134) James Feldman, (a.k.a. Doctor Travel) is a Certified Facilitator and internationally recognized professional motivator, author, television host, and radio personality. His company Incentive Travelers Cheque Int’l provides individual and group incentive travel awards for many Fortune 500 companies. His book “Doctor’s Travel Cure For The Common Trip” is an entertaining and invaluable travel guide whose purpose is not to tell you where to go, but rather to help you get ready for the adventure. CommuniQuest is pleased to share some of Mr. Feldman’s travel wisdom with our readers, who from time to time must deal with lines, cancellations, lost luggage, and a person in the adjacent seat making extensive use of the air sickness bag. Reprinted by permission from the Author: jfeldman@itcheque.com
THANK YOU FOR READING Like life in general, the M&I Industry seems to move at the speed of light. As a committed B2B partner, we aim to help you keep up with the latest industry news and opportunities. CommuniQuest magazine is a valuable tool that brings you the timely information and analysis that you need, with a lair for what's hot, relevant, and interesting. I wish you the best of success in your quest, whatever it may be. Jose-Manuel GARCIA, CDS Visionary, Founder, & Master Coach
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