Vol. 1, No. 175
TEE-OFF PANAMA; The IN LATIN Business Hub of AMERICA’S TOP DESTINATIONS Central America.
Vol. 1, No. 181
DIRECTORY Visionary, Founder and
INDEX
Master Coach: Jose Manuel García, CDS jmgarcia@ividmc.travel President: Jose Manuel (Manolo) García CIS, CMS, CCM, CES manolo@ividmc.travel Vice President of Administration Leticia Garcia
Pg.
4-5
Pg.
The future of Cuba in the meetings industry
10-11
Havana’s Convention Center
lgarcia@ividmc.travel Vice President of
Pg.
Marketing:
Upcoming events in Cuba
Raquel Mijares, CIS, DMCP rmijares@ividmc.travel Corporate Quality Director: Julia Ortiz, CES jortiz@ividmc.travel IT Director: Alejandro Pech
Pg.
6-7
International Tourism Fair 2019
apech@ividmc.travel Content & Editing:
12-15
Pg.
16-17
Highlights from IVI DMC²
Omar Delgadillo corp.news@ividmc.travel
Destination offices
Cover subject: Cuba, a paradisiacal time machine on the rise
Mexico:
Caribbean:
Central America:
IVI DMC² Los Cabos
IVI DMC² Cuba
IVI DMC² Costa Rica
Yazmin ELOSEGUI, DMCP, CIS, CMS
Alejandro DEBASA, CMS
Ligia VARGAS, CIS
Destination Managing Director
Regional Managing Director
Regional Managing Director
yelosegui@ividmc.travel
adebasa@ividmc.travel
lvargas@ividmc.travel
IVI DMC² Puerto Vallarta, Riviera
IVI DMC² Dominican Republic
IVI DMC² Panama
Nayarit & Central Mexico
Ramón RIJO, CIS
David JOHNSON, CIS, DMCP
Jaime NELO, DMCP, CMS, CES
Regional Managing Director
Associate Regional Managing
Destination Managing Director
rrijo@ividmc.travel
Director
jnelo@ividmc.travel
Follow us on:
djohnson@ividmc.travel
IVI DMC² Cancun & Riviera Maya Ximena LOPEZ, CMS Marketing & Planning Director cun.planning2@ividmc.travel
© Copyright 2019. All Rights Reserved.
A WORD FROM OUR PRESIDENT. Dear reader, The meetings and events industry are going through fundamental changes and experiencing significant growth across all regions of the world. This is expected to increase in size, especially in Cuba an untouched destination which until recently has opened its doors and has since flourished to be a top contender in the travel industry. IVI DMC² is your ally in learning more about the essence of this region, rest assured that we will deliver total satisfaction and over deliverance in our services and experiences. Our passionate approach and foundation are what confirms up our motto, in your business, “We make YOU look GREAT”!
Sincerely,
Jose Manuel (Manolo) GARCIA, CIS, CMS, CCM, CES President IVI DMC² Enterprises
Our Objective: Always aim for 100% overall customer satisfaction.
Our Vision: Associates: Keep the ideal place to work, where our multicultural staff give their best, every day Customers: Offer an innovative high-quality service that exceeds expectations Partners: Consolidate our network of honest and successful partners Utilities: Maximize the return of investment to shareholders Planet: Inspire responsible resource management by means of our work
Our Mission: Serve customers through our international certifications ISO 9001 and ADMC; ensuring 100% customer satisfaction of incentives, conventions, and special events; providing memorable experiences in each of the destinations in which we operate; maximizing the return of investment to shareholders.
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Sun, Sand and Sustainability on the rise The Minister of Tourism of Cuba, Manuel Marrero, emphasized the interest of promoting the event tourism (MICE segment), betting on Havana to turn it into at the meeting hub of the country. “Havana is the capital of the nation’s events, meaning there is great value treasured in our historic center (Old Havana),� said the tourism minister. Already close to reaching 500 years since its establishment, Havana is gearing up for the next tourism fair in 2019 which concentrates the entire cultural component. Havana holds the place as the ideal capital destination for tourism meetings, events, and incentives.
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Cuba leading the way in tourism industry By 2019, 5,250 new rooms will be added, the island expects to welcome a record number of 5 million international tourists, coinciding with the half-century of Havana. Among the new hotel additions is the recently revealed Hotel Packard in Old Havana, managed by the Spanish chain Iberostar, and the International Varadero, in the most famous resort on the island. With the increase in tourism, the Government initiated a series of investments that include the construction of new hotels, most of them in Havana, which welcomes approximately half of the tourists that arrive into the country. A contract has also been signed with French company airports from ParĂs for the administration of the JosĂŠ MartĂ International Airport in Havana, the main gateway to Cuba. Page 6
International Tourism Fair of Cuba, FITCuba 2019 Spain was the guest country in the 2019 edition of the International Tourism Fair of Cuba which took place from May 07-11, 2019 in dedication for the first time to tourism events and incentives, known as MICE by its acronym in English. 40% of international visitors who visit Cuba return, 21% of them to Havana, so it is expected that the next opening of high standard hotels will mean “a quality explosion that gives great prestige to the capital”. Currently, in Cuba’s capital are 11 five-star hotels, and by the end of 2023, another ten is expected to be build under that same category, which will synthesize “the priority” that is being given to the city in the national tourist scope.
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Havana Convention Center Page 10
Business & Leisure in Paradise The Havana Convention Center is the institution specialized in events and conferences of undisputed prestige in Cuba. Settled in one of the most beautiful residential neighborhoods of the city, it occupies an area of 60,000 square meters. The Convention Center has 11 air-conditioned, modernly equipped rooms with simultaneous interpretation and advanced technology in audiovisual media. It also has other multipurpose premises and offices which guarantees the success of any event.
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Upcoming events in Cuba
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Highlights from our team
Planner Paid Educational Trip (PPET)
Our second promotional trip, “Essential Havana PPET of April 2019, where we had the distinguished particip learning more about this beautiful country. This progra Gran Hotel Manzana Kempinski La Habana (considere red with us to provide three spectacular nights in Hav largest island of the Antilles�, has been recognized as th resque buildings and colonial charm will provide an u past with classic cars, cobbled streets, great music, and tional beauty of its luxuri used for ou fascinating t accommoda
First Qu (January
We congrat Program Ex and Busine Support bel appreciate y company.
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) 2019
2019” took place during the second half pation of meeting planners interested in am was created with the collaboration of red the best hotel in Cuba), who partnevana at its luxurious facilities. Cuba, “the he safest country in the world. Its pictuunforgettable experience of a trip to the a unique history. A mixture of the tradiy of the colonial Cuba with the comforts ious hotels and infrastructure frequently ur incentive or corporate programs. This trip had a minimum fee which included ation, programmed activities, and meals.
uarter achievers y - March 2019)
tulate our associates Samantha Guadián, xecutive belonging to the area of Planning ess as well as Alejandro May, Technical longing to the Systems Department. We your commitment and dedication to the
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Serving the meetings, incentives, conferences, and exhibitions industry since 1986. Find us in over 31 destinations throughout: • Mexico • Cuba • Dominican Republic • Costa Rica & • Panama
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CONTACT:
Dear reader! Thanks for reading Communiquest Incentive Travel Digest I hope you find in this newsletter a useful tool that will help you make decisions for your successful business.We would be delighted to know if there anything else you’d like to see or experience in this monthly newsletter. Your suggestions are more than welcome. We wish you the best in your endeavors and business adventures, and please, don’t forget, working with us “Will make YOU look GREAT!”
IVI DMC² Corporate office: Ave. Acanceh #1-01, SM 15 Cancun, Quintana Roo, Mx Phone: +52 (998) 287-1700 Email:ivicorp@ividmc. travel
Sincerely,
For further information on the finest hotels, deals, activities, and group packages mentioned in this travel digest, please contact:
José-Manuel GARCÍA, CDS Visionary, Founder and Master Coach
Raquel MIJARES rmijares@ividmc.travel
Follow us on:
© Copyright 2019. All Rights Reserved.
Credo: We are those neatly attired people in the turquoise blue and white uniforms. Many people call us ‘’the Smurfs’’. We are knowledgeable, witty, fun to have around and beautiful or handsome (not necessarily in that order). We can run faster than Speedy Gonzalez, we can be in 2 or 3 different places at once, and are willing to do anything legally possible for our clients. You can find us popping up at airports, historical and archeological sites, deluxe resorts, charming hotels, golf courses, scenic beaches, and even at the best restaurants in town. We enjoy Smurf teamwork because it’s fun and having fun doing our jobs is our passion. We can do the impossible right away - miracles may take a little bit longer. Ever since 1986 we’ve been working passionately with the sole mission to Make YOU look GREAT!
CORPORATE OFFICE José Manuel (Manolo) GARCÍA, CIS, CMS, CCM, CES President of IVI DMC² Enterprises manolo@ividmc.travel Av. Acanceh 1-01 Sm. 15 Cancún, Quintana Roo 77505 México Tel. +52 (998) 2871700
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