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Year 10 Vol. 1, Issue 147 Directory Jose-Manuel GARCIA, CDS jmgarcia@ividmc.travel Visionary, Founder, & Master Coach
Cover Subject:
A CULTURE OF LEARNING AWAITS YOU
Jose-Manuel (Manolo) GARCIA, CIS, CMS, CMM manolo@ividmc.travel Second Generation, Innovator & President
Mexico Pages 4-11 Caribbean Pages 12-15 Central America Page 16-19
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Trinidad SANCHEZ tsanchez@ividmc.travel General Comptroller
Guatemala
Francisco BAEZA, DMCP fbaeza@ividmc.travel Corporate Marketing & Product Development Director
Page 20, 21 Advertise with CommuniQuest Page 24
Julia ORTIZ jortiz@ividmc.travel Quality Director Alejandro PECH apech@ividmc.travel Electronic Publishing
Pages 22, 23
Omar GALLEGOS ivicorp@ividmc.travel Content & Editing
Dr. Travel’s - Travel Tip: Stay Alert, Dress Properly, Know the Location of the Nearest Exit
Fernando ROSAS corp.image@ividmc.travel Design
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Jorge OROZCO, DMCP jorozco@myday.travel Managing Director - MyDay Travel
© Copyright 2017. All Rights Reserved.
Destination Offices Mexico
Caribbean
Central America
South America
IVI DMC² Los Cabos Yazmin ELOSEGUI Destination Managing Director yelosegui@ividmc.travel
IVI DMC² Cuba Alejandro DEBASA, CMS Regional Managing Director adebasa@ividmc.travel
IVI DMC² Costa Rica Sonia VARGAS Destination Manager svargas@ividmc.travel
IVI DMC² South America Jorge OROZCO, DMCP Regional Managing Director jorozco@ividmc.travel
IVI DMC² Mexico City, Central Mexico, IVI DMC² Dominican Republic Puerto Vallarta, & Riviera Nayarit Ramon RIJO, CIS Jaime NELO, CMS, DMCP Regional Managing Director Destination Managing Director rrijo@ividmc.travel jnelo@ividmc.travel IVI DMC² Cancun & Riviera Maya Raquel MIJARES, CIS Marketing Director rmijares@ividmc.travel
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IVI DMC² Panama Ligia VARGAS, CIS Regional Managing Director lvargas@ividmc.travel
Message From Headquarters Dear reader, Are you entertaining in your mind having a different program, one that includes more than sun, sand and sea on your next visit to any of our destinations? Wishing to add some spice to that special event? We offer you more than just the cobalt waters and white sandy beaches that characterize our destinations. We have great cultural options for business travelers from all walks of life in order to appeal to all and to make YOU look GREAT! Our worldwide famous echo parks feature acres upon acres of nature teeming with flora and fauna. In these, you will also find walking/bike trails, quaint restaurants, shops, and historic sites that will enamor you at first sight. Stroll through these parks at your leisure, taking in all the sights, smells and sounds of your chosen destination. And make sure you’re wearing your dancing shoes because you might be prompted to join the locals in a custom dance! Admire the locals as they nimbly create labyrinthine weaves. Ready for the adventure? Sincerely, Jose-Manuel (Manolo) GARCIA, CIS, CMS, CMM Second Generation, Innovator & President
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Serve customers through our international certifications ISO 9001 and ADMC; ensuring 100% customer satisfaction of incentives, conventions, and special events; providing memorable experiences in each of the destinations in which we operate; maximizing return of investment to shareholders.
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LOS CABOS
WILD CANYON is an adventure park located in the tourist corridor of Cabo San Lucas - San JosĂŠ del Cabo, where you will find many activities and extreme sports. Within its 115 hectares you will find the biggest zip line circuit in Baja! You will also find "La Gondola", a cable car with glass floors, which allow you to gaze and marvel at the spectacular views. You'll be amazed by this modern engineering marvel of 18 tons with a capacity for 15 people. The Gondola can hold 140 tons in its four Swedish steel cables of 35 tons each. Wild Canyon is certainly an unforgettable adventure that will allow you to practice extreme activities while being surrounded by breathtaking nature.
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San Jose del Cabo Art Walk is a popular weekly event held every Thursday evening from 5-9 pm, between the months of June and November. This event was established, promoted and organized by the Gallery District Association in the hopes of drawing art lovers and tourists away from the main square and into our color-filled back streets located behind the church. With its popularity growing over the years, the local government decided to close the main street of Obregon to car traffic in order to accommodate all of the visitors to our district every Thursday evening. Enjoy an evening stroll through the Gallery District, visiting the art galleries, sipping wine and dining in our neighborhood restaurants. Often galleries will have special events such as “artist in attendanceâ€? or openings of new exhibitions. With the ever-growing popularity of the Art Walk, downtown San JosĂŠ as a whole is bustling on Thursday evenings; but the heart, soul and sophistication of this weekly event lies within the borders of the Gallery District inside the galleries, located behind the church and main square. 5
LOS CABOS
GASTROVINO - TODOS SANTOS The gastronomic paradise of Todos Santos will be full with the best wines and the most distinguished gastronomy of the Baja peninsula. This event is held in the spring to celebrate the abundance of our land. The most important wineries from Baja, QuerĂŠtaro and other cities in the region get together and bring in their traditional wines. Join us in an experience of flavors and colors characteristic of Todos Santos. The GastroVino festival is committed to social causes. Through large auctions, merchants, entrepreneurs and artists donate items with the desire to support the different institutions such as shelters, the fire department, and hospices. Last year, the proceedings amounted to more than 8,000 dollars, thus adding together more than 32,500 dollars since 2012. This year, GastroVino donated 80% of the earnings to the Palapa Society of Todos Santos, and 20% toward the restoration of the park in San Juan.
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Wirikuta - Botanical Garden It is located just five minutes from San Jose downtown. This botanical garden is home to over 1,500 varieties of desert plants from around the world. The Wirikuta was designed to preserve and display the many cacti in its many varieties from the world over. It is home to thousands of endemic and exotic plants, and it includes a labyrinth of 1,000 bonsai bougainvilleas. The Wirikuta also includes three pyramids built from massive granite boulders. The clever geometry of the design will impress you as you wander through the acres of meticulously planted botanicals. Come and visit us to learn about desert plants from around the world. As an event facility, the Wirikuta offers creative possibilities that will leave your guests dazzled by the magic.
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PUERTO VALLARTA & RIVERA NAYARIT ArtWalk in Puerto Vallarta Puerto Vallarta is now firmly established as a vibrant spot for art creation, exhibition and promotion. One of the attractions that dramatically contrast and combine in perfect harmony with all other attractions of the destination is a visit to the art galleries. Remarkable paintings, exceptional sculptures, fine ceramics, blown glass and other types of noteworthy art are offered by local artists, as well as world renown ones, and they can be purchased and shipped all over the world. IVI DMC² Puerto Vallarta & Riviera Nayarit will be glad to incorporate a visit to the extraordinary galleries of Puerto Vallarta to your agenda – or will assist to find a perfect award for your top performers!
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Just one of the MANY adventure options at the Mexican Pacific! Puerto Vallarta & Riviera Nayarit are full of adventure and adrenaline an opposite type of adrenaline experienced at work! Consider this amazing adventure of a lifetime: Rappel beside crashing waterfalls, hike through the jungle and ride a series of nine ziplines through the rainforest, and more! This experience takes place in a remote, tropical forest, where scenic beauty and rich ecological habitats create a true paradise! It is ideal for groups who are thirsty for excitement and adventure!
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CANCUN & RIVIERA MAYA
Cancun and the Riviera Maya are full of interesting places to visit. Due to this fact, Cancun and the Riviera Maya are considered as a 3 in 1 destination: either exploring the great Mexican culture, enjoying the pleasures that the Caribe can offer, or learning the wonders of an ancient culture as is the culture Maya. There are several ecological parks and nature reserves, as well as archaeological sites of great beauty and importance around the area. So many options to choose from!
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ARCHEOLOGICAL SITES: Chichen Itza. One of the 7 wonders of the modern world, Chichen Itza is about 2 hours West of Cancun. It is by and large the most important Maya city on the Yucatan Peninsula; the site is so huge that it takes at least a full day exploring it. Chichen Itza was founded in 445 BC. In 1204 BC it was mysteriously abandoned. The city is divided into two areas: The old Chichen Itza, built between the years 60 and 900 C.E. and the new Chichen Itza, built in the 10th century. Coba. The city of Coba developed near five lakes that were a fundamental factor to its development and subsistence. When you reach the top of the pyramid Nohoch Mul, you can observe from its 42 meters height, the ancient Mayan city of Coba, surrounded by 5 lakes, which in its heyday reached 50,000 inhabitants. Tulum. The great walled city is located in the Riviera Maya, almost 1 hour from Playa del Carmen. In ancient times, the city received the Mayan name of Zamá (meaning “dawn”). It is known today as Tulum (meaning “wall”). Placed on top of the limestone cliffs and with a spectacular view of the turquoise sea, it is the only built Mayan citadel. Tulum is the most famous archaeological zone of Quintana Roo state. PARKS. Each one has its special charm, some have beaches, sections that highlight the great Mayan culture, special activities like swimming with dolphins, underground rivers, snorkel, among other activities to relax and enjoy an incredible trip. Xcaret, Xplor, and Xel-Ha include some smaller archeological vestiges as part of their attractions. Xel-Ha Natural Park. The ancestral Mayan name of this wonderful place means "where water is born". Xel-Ha is one of the most perfect creations of nature, and a paradise for those who visit it. This extraordinary place consists of a combination of lagoons, coves, cenotes and caves that are fed by the sea and by underground rivers and springs, making Xel-Ha the largest natural aquarium in the world. Xcaret Eco Park. Probably the biggest and most diverse attraction is the ecological park of Xcaret, full of attractions, from swimming with dolphins, underground rivers and an amazing night show, coupled with its great variety of gastronomic offerings make this park so unique Garrafón Natural Park. The Natural Park of Garrafón is located on the island closest to Cancun, Isla Mujeres, only 25 minutes by sea. Located in Punta Sur, it is known for its beautiful reefs and spectacular cliffs. It is home to an ancient Mayan temple. These cliffs offer dazzling views of the island, the Caribbean and beyond. Rio Secreto. This tour will take you to a walk to the center of the Earth; going through amazing caverns where the life of the planet was written, where incredible formations of calcium of at least 2 million years have become magnificent pieces of natural art. 11
DOMINICAN REPUBLIC
The Dominican Republic is a stronghold for the M&E in the Caribbean due to its solid infrastructure in many areas. We are a first-class, multi-faceted destination thanks to local and foreign investment, thus we have become a destination that offers locals and visitors entertainment for all tastes. Its exuberant nature, rich history and multicultural influences certainly offer a range of options. An enigmatic place that despite the years still tells its history in every corner of its streets and old structures, is the city of Santo Domingo, the first city of the new world, and it is today the capital of the Dominican Republic. We offer you to know the history behind this city and the Dominican culture. Visit the Palace of Don Diego Colon (Son of the conqueror), which was the headquarters of the conquerors for more than 60 years; the Cathedral of Santa Maria La Menor, the first cathedral of America; Tour the museum of the royal houses, visit the Columbus Lighthouse, a monument erected to the five hundred years of the discovery of America. We will also enjoy a free 45 minutes in El Conde Street, which was the first commercial street in the new world and enjoy an exquisite typical Dominican dish in one of the emblematic restaurants of the city. 12
Caribbean Safari. Immerse yourself in our local culture and customs; here you will discover another beautiful part of the island aboard a Safari truck, visiting the Dominican countryside adorned by mountains and rivers covered with lush jungle vegetation. Get ready to learn about the agricultural life of the locals, the plantations of sugar cane, cocoa, coffee, bananas and other vegetables that make up the staples of local people; we will also visit a typical house and enjoy a succulent Creole lunch, which is made from agricultural products harvested by the inhabitants of the area.
Visiting Altos de ChavĂłn will be an unforgettable cultural experience! Located inside the Casa de Campo complex in La Romana, it is a replica of a 16th century Mediterranean village in the heart of the Dominican Republic. It was designed meticulously by the Dominican architect JosĂŠ Antonio Caro and the Italian film expert Roberto Coppa; its enigmatic cobbled streets have an archaeological museum which offers a fascinating view of our history. Chavon also has an impressive Greek-style amphitheater with 5,000 seats and captivating views of the Rio Chavon and the Caribbean Sea. The amphitheater has been the stage of countless concerts and historical events since its inauguration in 1982, with the performance of arts and music icons. The village is a cultural center for residents, tourists, and working artists from all over the world.
Active studios for artists of every medium from pottery to weaving, silk screening, and everything in between line the cobblestone streets alongside shops and boutiques showcasing their unique creations. The Art Gallery features works from noted Dominican artists, as well as artists from around the world which helps to foster a dialogue of creativity and cultural exchange. Altos de Chavon is also home to the renowned Altos de Chavon School of Design, affiliated with the Parsons School of Design in New York.
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DOMINICAN REPUBLIC Our exotic nature features a diverse flora and fauna, as well as our turquoise shores and white sands, combined with sustainable development infrastructure, allow us to offer you a variety of options in entertainment parks to get you in contact with nature. Are you looking for relaxation and tranquility or extreme adventures? We have it all!
For those looking for a place ideal for group integration activities, Adventure Park is the perfect choice; with more than 44 hectares of pristine nature less than a mile away from the spectacular Caribbean Sea and close to the hotel zone of Bรกvaro and Punta Cana, it has the latest attractions in outdoor adventure in the world and it abides by the most rigorous safety standards required by European and U.S. regulations. You will find in this natural complex adventure, beautiful scenery, activities for all ages and quiet green roads. From paintball, horseback riding, zorbing, boogies, flight simulator, bungee jumping, segways, mountain bikes; this park has it all in a beautiful lagoon setting and with waterfalls to refresh you after a fun ride. And, for the little ones the Dino World Jurassic Adventure has the largest exhibition of animatronic dinosaurs in the Caribbean. Immerse yourself in a magical world where colors abound in the form of butterflies, orchids, cacti, and fruit trees.
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Our Hoyo Azul and Cenote Las Ondas Tour is designed to educate and take our visitors up and close with nature in order to observe the ecological systems of the Dominican Republic and the different plants that grow and proliferate in a natural environment. The tour offers options such as: zip lines, boogies, catamaran rides, horseback riding, paddle board, kayaks, wind surfing, snorkeling, and fishing. A perfect combination of sea and land in a single day to enjoy the beautiful gifts of nature of Punta Cana is visiting the ecological reserve of Ojos IndĂgenas. It is a forest reserve with 12 lagoons, in 3 of which visitors can swim. Historians discovered that the Tainos, tribes that inhabited the island before the conquistadores arrived, referred to the lagoons as eyes because of their peculiar shape. This site is our hidden gem, so to speak, a paradise on earth. In this tour we take you on a guided tour through the forest; at the end of the tour we will end up on a small and beautiful, turquoise blue beach.
Allow us to also take you to another jewel, the idyllic Saona Island located in the exotic East National Park. The road to this paradise is surrounded by crystalline waters and white sand bottom banks; nature here will indeed reward you! Once on the island, you can enjoy the beach, play volleyball, dance merengue, and feast on a great BBQ-style lunch. The East National Park also includes another beautiful island called Catalina Island, named after the famous navigator Christopher Columbus; its waters are ideal for diving due to its impressive diversity of marine fauna. From the east, we will travel to the north of the island, up in the mountains, to the town of Jarabacoa to embark on a true adventure: Baiguate Adventure!
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COSTA RICA Costa Rica is known for being a lush, green country. People who visit us already know and understand that we, Ticos, take proud in their land and thus take care of our natural resources. Did you know that 25% of our land has been designated and converted into national parks and reserves to safeguard the beauty and spectacularity of the environment and thus prevent deforestation and exploitation? Costa Rica has 27 national parks, 58 wildlife refuges, 32 protected areas, 15 protected wetland zones, 11 forest reserves and 8 biological reserves, as well as 12 other conservation regions that protect the various natural habitats found throughout the whole country.
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Many of these amazing reserves are open for tourists, and among those we have a few favorites such as Manuel Antonio, Palo Verde, Borinquen, and Buena Vista. All of these parks offer a complete natural experience with their unique landscape, regional biodiversity, and not-to-be-missed features such as volcanic mud baths and interesting shows that teach about our culture, our ancestors or even why Costa Rican coffee is the best you will ever taste! Recently opened to the public, Diamante Eco Adventure park is just what the doctor prescribed for adventure seekers and nature lovers; they have all the activities you can think of, such as stand up paddle boarding, kayaks, zip lines, Tarzan swings, ATVs, walking trails‌ there is even an animal sanctuary for rescued wild animals! Rated #1 on Trip Advisor this is one location you will need to consider if you are developing your program in Guanacaste.
Coffee harvesting shown as a cultural experience
Nature and adventure are the best in Costa Rica, and you are sure to have an amazing Natural Park or Reserve near to any of the first-class hotels you can choose from to have your program; so please inquire with the experts at IVI DMC2 Costa Rica so we can present marvelous options according to your group size and interests. Come and surround yourself with our unique nature!
Immerse yourself in our culture while in our national parks
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PANAMA A petit though colorful country at the heart of the world, where the two oceans get graciously together as almost nowhere else, this is Panama. Allow us to take you into an unspoiled destination that ensures you’ve made the right choice. Combining top infrastructure, such as dazzling eco parks and captivating cultural activities, we are certain that you and your guests will blend in with nature and beauty. Right next to our exciting city, we have the Metropolitan National Park, ideal to carry out great team building activities or for the delight of those nature lovers in your group. The park offers a wonderful panoramic view of the city, the canal, and the port of Balboa.
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Darien National Park The largest protected area in Panama, Darien is also among the largest and most valuable protected areas in Central America. The property includes a stretch of the Pacific Coast and almost the entire border with neighboring Colombia. It boasts an exceptional variety of coastal, lowland and mountain ecosystems and habitats. There are sandy beaches, rocky shores and mangroves along the coast, countless wetlands, rivers and creeks, palm forests and rainforests.
Coiba Island National Park There are also beautiful parks right at the Pacific or Caribbean side, like Coiba Island National Park which contains a coastal ecosystem with around 240 kilometers of coastline. Its importance is seen by its inclusion as part of UNESCO’s World Heritage Site. It is a great place for whale watching.
Cultural Events Panama offers cultural events all year long; the offer includes art, movies, theatrical and music festivals. Panama is very focused in promoting its Spanish, Caribbean, and indigenous traditions and use these festivals to promote them. One of Panama’s most popular cultural events is the Carnival; this colorful and lively celebration takes place every year during the four days preceding Ash Wednesday in March. Congo Festival. Its dances have old African roots and these are well reflected in the rhythmic drum beats and music, colors, elaborated colorful and often outrageous costumes, lavish masks, chants, magic, myths, and songs. This tradition has been passed on from generation to generation, which is actively present in the province of Colon, where the Afro-Panamanian legacy stays alive.
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Top Places to Visit: • • • • • •
Antigua Tikal Atitlan Lake Flores Chichicastenango Guatemala City
Recommended Destination: GUATEMALA The Republic of Guatemala borders with Mexico to the West and to the North, to the East with Belize, the Gulf of Honduras (Caribbean Sea) and the Republic of Honduras, to the Southeast with El Salvador, and to the South by the Pacific Ocean. The country has an area of 108,889 km². Its capital is Guatemala City, officially called "New Guatemala of the Assumption". The official language is Spanish, although there are twenty-three Mayan languages, the languages Xinca and Garífuna - the latter spoken by the Afro-descendant population in the Caribbean department of Izabal. Guatemala has a rich indigenous culture resulting from the Mayan heritage and Castilian influence during the colonial era. After its independence from Spain in 1821, what today is Guatemala became part of the First Mexican Empire as well as the Federal Republic of Central America; it was until the year 1847 when the present republic was established; in 1944 the Guatemalan Revolution happened, and lasted until 1954, a year in which a national liberation movement resumed the country's power and precipitated it to a civil war that began in 1960 and ended in 1996 with the signing of the Peace Agreements.
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Tourism has become one of the main engines of the economy. Guatemala receives about two million tourists annually. In its territory there are fascinating archaeological Mayan sites: Tikal in the Petén, Quiriguá in Izabal, Iximché in Tecpán Chimaltenango, and in the City of Guatemala. Lake Atitlán and Semuc Champey are examples of impressive beauty. Regarding historical sites, there is the colonial city of Antigua, which is a cultural heritage recognized by UNESCO. The highest summit of the country is the volcano Tajumulco (4,220 masl); the Volcano of Fire (3,763 masl), the volcano Atitlán (3,535 masl), located next to the lake of the same name, and the volcano of Pacaya (2,552 masl) located next to the lake of Amatitlán, in the department of Guatemala - the latter is one of the most active volcanoes in the world.
Did you know? • • • • • •
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The first chocolate bar ever, was made by the people of a Mayan community in Guatemala. Blue colored denims were also first created in Guatemala. That’s what’s called being a trendsetter! Tagged as the “Most Beautiful Lake” in the world by several ardent explorers, Lake Atitlan is the deepest lake in all of Central America. The city of Antigua, former capital of Guatemala, is located in between three gorgeously huge volcanoes, namely, Agua, Fuego, and Acatenango. Fiambre, a traditional Guatemalan dish, is made from over 50 different ingredients and is prepared and eaten yearly to celebrate the Day of the Dead. Tajumulco Volcano is the highest peak in Guatemala with an altitude of 4,220 meters. The national anthem of Guatemala was originally written by a Cuban, José Joaquín Palma. There are close to 33 volcanos in Guatemala. Most of them are still active. Guatemala is the biggest producer of jade in the world. The name “Guatemala” is said to mean the “land of many trees”. And with three different types of terrains: volcanic highlands, Pacific lowlands, and the northern plains of jungle justifies this name. Guatemala was the hub of the Mayan civilization. Due to this fact, half of the population in the country are direct descendants of the Maya. 21
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Travel Tip: Stay Alert, Dress Properly, Know the Location of the Nearest Exit Listen to the briefing and read the safety card. In case of an accident, leave your personal belongings behind. Do not inflate your life vest, if applicable, until after you leave the plane. Above all, remain calm! “Passengers who are prepared to survive a survivable accident usually do,” says Charles Chittum.
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Keep your seat belt fastened. As flight attendants always announce on a plane, “Keep your seat belt fastened low and tight around your hips.” And keep it loosely fastened about you while you’re seated... for the entire duration of the flight. I was on an airplane. The pilot came running down the aisle with a parachute strapped to his back. He said, ‘Don’t be alarmed, but we are having a little trouble with the landing gear. I’m gonna run on ahead and warn them at the airport.’ - Slappy White (Taken from page 185)
James Feldman, (a.k.a. Doctor Travel) is a Certified Facilitator and internationally recognized professional motivator, author, television host, and radio personality. His company Incentive Travelers Cheque Int’l provides individual and group incentive travel awards for many Fortune 500 companies. His book “Doctor’s Travel Cure For The Common Trip” is an entertaining and invaluable travel guide whose purpose is not to tell you where to go, but rather to help you get ready for the adventure. CommuniQuest is pleased to share some of Mr. Feldman’s travel wisdom with our readers, who from time to time must deal with lines, cancellations, lost luggage, and a person in the adjacent seat making extensive use of the air sickness bag. Reprinted by permission from the Author: jfeldman@itcheque.com
THANK YOU FOR READING Like life in general, the M&E Industry seems to move at the speed of light. As a committed B2B partner, we aim to help you keep up with the latest industry news and opportunities. CommuniQuest Incentive Travel
Digest is a valuable tool that brings you the timely information and analysis that you need, with a lair for what's hot, relevant, & interesting. I wish you the best of success in your quest, whatever it may be. Jose-Manuel GARCIA, CDS Visionary, Founder, & Master Coach
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