CommuniQuest Incentive Travel Digest - October 2017 (Semimonthly)

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Year 10 Vol. 1, Issue 154 Cover Subject:

Directory Jose-Manuel GARCIA, CDS jmgarcia@ividmc.travel Visionary, Founder, & Master Coach Jose-Manuel (Manolo) GARCIA, CIS, CMS, CCM manolo@ividmc.travel Second Generation, Innovator & President

CULTURE & FUN GALORE IN CANCUN & RIVIERA MAYA • • •

Introduction Pages 4, 5 Smooth Air Connectivity Page 6 Cenotes Page 7

Francisco BAEZA, DMCP fbaeza@ividmc.travel Vice President

Trinidad SANCHEZ tsanchez@ividmc.travel General Comptroller

• •

Raquel MIJARES, CIS Corporate Marketing Director

Fun, Action-Packed Activities Pages 8, 9 Teeing Off in Paradise Page 10 Advertise with CommuniQuest Page 11

Julia ORTIZ jortiz@ividmc.travel Quality Director

Pages 12, 13

Alejandro PECH apech@ividmc.travel Electronic Publishing

Quick Hits About Cancun & Riviera Maya

Omar GALLEGOS ivicorp@ividmc.travel Content & Editing

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Fernando ROSAS corp.image@ividmc.travel Design

Associates of the Month Page 15

Jorge OROZCO, DMCP jorozco@myday.travel Managing Director - MyDay Travel

© Copyright 2017. All Rights Reserved.

Destination Offices Mexico

Caribbean

Central America

South America

IVI DMC² Los Cabos Yazmin ELOSEGUI Destination Managing Director yelosegui@ividmc.travel

IVI DMC² Cuba Alejandro DEBASA, CMS Regional Managing Director adebasa@ividmc.travel

IVI DMC² Costa Rica Ligia VARGAS, CIS Regional Managing Director lvargas@ividmc.travel

IVI DMC² South America Jorge OROZCO, DMCP Regional Managing Director jorozco@ividmc.travel

IVI DMC² Mexico City, Central Mexico, Puerto Vallarta, & Riviera Nayarit Jaime NELO, CMS, DMCP Destination Managing Director jnelo@ividmc.travel

IVI DMC² Dominican Republic Ramon RIJO, CIS Regional Managing Director rrijo@ividmc.travel

IVI DMC² Panama David JOHNSON, CIS Associate Regional Managing Director djohnson@ividmc.travel

IVI DMC² Cancun & Riviera Maya Raquel MIJARES, CIS Corporate Marketing Director rmijares@ividmc.travel

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Message From Headquarters

Our Objective

Our Vision

Always aim for 100% overall customer satisfaction.

Associates: Keep the ideal place to work, where our multicultural staff give their best, every day Customers: Offer an innovative high-quality service that exceeds expectations Partners: Consolidate our network of honest and successful partners Utilities: Maximize the return of investment to shareholders

Our Mission

Planet: Inspire responsible resource management by means of our work

Serve customers through our international certifications ISO 9001 and ADMC; ensuring 100% customer satisfaction of incentives, conventions, and special events; providing memorable experiences in each of the destinations in which we operate; maximizing return of investment to shareholders.

Follow us on...

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CANCUN & RIVIERA MAYA Welcome to a paradisiacal destination with roots in a mystical past! Once here, you can almost hear, along the more than 130 km of coastline, the echo of the voice of one of the most surprising civilizations that ever walked the Earth. Enjoy the richness of the Mexican Caribbean which has the largest reef of the American continent and the second largest in the world, and let yourself be amazed by the colors and the joy of Mexico. Cancun and The Riviera Maya are a set of wonders to be enjoyed with your group as a well-deserved retreat, with the whole family, or as romantic escape. We guarantee memorable events galore!

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Our beaches can be scenarios for the most vibrant teambuilding activities, the perfect dinner, or for a relaxing day of reading. Come and take part in some of our most important traditions, taste the flavor of Mexico's typical food and enjoy it through a program full of fun and thrilling experiences. Live the excitement of exploring the Mayan archaeological sites, the wonders of the Mexican Caribbean, a sunny day on a cheerful catamaran or getting carried away by the gentle stream of some underground river. Cancun and the Riviera Maya will surely dazzle you!

10 TOP REASONS TO HOST AN EVENT IN CANCUN AND RIVIERA MAYA 1.- Accessibility. Through the International Airport of Cancun it is very easy to reach the hotel zone of Cancun or the Riviera Maya from anywhere in Mexico and the world. 2.- An excellent hotel infrastructure, complete and varied that covers all the needs for each program. 3.- Unique scenarios to promote group integration. 4.- Innovative design of activities for participants and companions. 5.- Unparalleled experiences that awaken creativity. 6.- The Mexican hospitality and the high standards of service recognized worldwide. 7.- Quality is guaranteed in a 100% tourist destination that counts with certifications acclaimed internationally. 8.- A dynamic destination with the perfect balance favored by the Mayan culture, the warmth of the Caribbean, and the colors of Mexico. Thus, each event will be unique and different. 9.- Cancun and the Riviera Maya are sustainable destinations committed to the care of the environment and the support to local communities. 10.-Flexibility and convenience. There are options for all tastes and sizes of each program.

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SMOOTH AIR C0NNECTIVITY

Cancun International Airport (CUN) is Mexico's second busiest airport and also the entry point to the Mundo Maya. Both major international airlines and charters have direct flights or connections to Cancun every day. It is estimated that by the end of this year this international airport will close with a historic figure: 23 million carried passengers. Terminal 4 is expected to open this month, and it is estimated to handle 9 million passengers a year; In the same way, terminal 2 was remodeled and it now boasts 3,320 square meters; its access was reorganized through 8 doors and it features services for people with limited mobility. This face-lift will speed up the transit of passengers and reduce the documentation process. These innovations are part of a 2014-2019 development plan that contemplates an investment of more than $ 5,565 million pesos. Southwest Airlines announced that as part of a global service expansion, it will add two routes to this destination, one from Columbus, Ohio and another from New Orleans, Louisiana, starting next season. These new routes are programmed to start April 14, 2018.

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CENOTES – MAYAN TREASURES The word Cenote comes from the Maya dzonot meaning water cavern. To the Mayans, these places were sacred as they were their only sources of fresh water in the middle of the jungle. These magical spaces created by nature, gained these forms thanks to the calcareous soil that is in the Yucatan Peninsula; this soil absorbs the rainwater by storing it in the subsoil so as to create over the years caves flooded with the precious fluid. Three of the world's longest underwater cave systems are located in the Riviera Maya:   

Ox Bel Ha is 167.9 miles long (270.7 km) Nohoch Nah Chich is 42 miles long (67 km) Dos Ojos is 35.8 miles long (57.7 km)

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FUN, ACTION-PACKED ACTIVITIES

Selvatica's Canopy Extreme has been recognized by the Travel & Leisure magazine as "one of the 35 great adventures in the world." Our world-class canopy tour - the longest zip-line circuit in North America, exceeds all international safety standards, and can accommodate guests between the ages of 3 to 93 years old. You will be greeted at “Casa Zatara�, a unique palapa with a marvelous jungle feeling, loaded with all the necessary commodities in its facilities. In order to get you ready, you will be equipped with all the safety gear and our staff will provide a full security briefing. Following up, the most important part, you will be set upon a 10 zip line circuit in the middle of the jungle!

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Dolphinaris: People of all ages can interact with our gracious and enchanting dolphins. Feel the thrill of being up close with friendly dolphins and enjoy a series of activities such as swimming, learning, and playing with the dolphins. Plunge into a world of exciting adventure where dolphins lead the way. Make your dreams come true!

Ventura Park: Welcome to Ventura Park, Cancun's new oceanfront theme park! This isn't just any ordinary theme park though. Think of it as a mega theme park with many thrilling worlds of entertainment inside. Each world offers unique entertainment for people of all ages. Here at Ventura Park, you can ride a wild roller-coaster, go bungee-jumping into the unknown, hop on an 800-foot zip-line, swim with friendly dolphins, slide down an insane 50-foot looping waterslide, drive a go-kart alongside the ocean, engage in virtual reality warfare, and much more!

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TEEING OFF IN PARADISE The new courses, laid out by world-renowned designers, have put Mexico on the golfers world map over the past ten years, as well as on the PGA sanctioned events. Not to be left behind, Cancun has embraced golf’s popularity by undertaking a series of new resort and residential developments that rival the Caribbean’s finest golf destinations. Take for example...

Iberostar Cancun Golf Club: This Par 72 golf course in Cancun is a golfer’s paradise! The Iberostar Golf Club facing the beautiful Nichupte Lagoon has hosted devotees of the sport for years in Mexico's most popular resort destination. This 18-hole full service complex invites players to experience this remarkable course.

Hard Rock Golf Club: Carved out of the dense Mayan Jungle, the Robert Von Hagge designed 18-hole championship golf course is surrounded by the lush foliage of the Yucatan Peninsula. It is only a few hundred yards away from the crystal-clear turquoise ocean, and the fine white sands of the Caribbean Sea.

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Riviera Maya Golf Club is an incredible golf course in which renowned designer Robert Trent Jones II, has generated a dramatic synergy of golf: 27 holes with magnificent Mayan jungle, natural lakes, and cenotes in a rugged geography. Riviera Maya Golf Club has an 18 hole Championship Par 72 round plus an executive 9 hole Par 3 golf course.


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IVI DMC² World Headquarters: Ave. Acanceh #1-01, SM 15 Cancun, Quintana Roo, Mx

Phone: +52 (998) 287-1700 Email: ivicorp@ividmc.travel Serving the meetings, incentives, conferences, and exhibitions industry since 1986. Find us in over 40 destinations throughout: • • • • • •

Mexico Cuba Dominican Republic Costa Rica Panama South America

For further information on the fine hotels, deals, activities, and group packages mentioned in this travel digest, please contact: Francisco BAEZA fbaeza@ividmc.travel

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QUICK HITS ABOUT CANCUN & RIVIERA MAYA ✓ There are currently 18 new lodging centers that are under construction. They will open during 2017 and 2018 in Cancun’s hotel zone, as well as in Riviera Maya and the mainland area of Isla Mujeres. These projects will feature more than 3,700 rooms with five star service.

✓ Puerto Cancun recently opened its Puerto Cancun Marina Town Center project with more than 122 locations, featuring a wide variety of internationally recognized brands, restaurants, and cinemas.

✓ The opening of a new theme park in partnership with Nickelodeon is scheduled for the beginning of 2018. The theme park began its construction in 2016, and it is allusive to the most iconic characters in this cartoon house.

✓ With an investment of 20 million dollars, a new cultural center will be built in this destination. Its main attraction will be the Noa Noa entertainment center and a museum in honor of the late singer-songwriter Juan Gabriel. In addition to the Noa Noa, the complex will include the Juan Gabriel Museum, a gourmet plaza that will pay tribute to Mexican gastronomy, and an auditorium for 1,200 people in its first stage. It will be located 20 minutes from the airport, on the road to Playa del Carmen.

✓ Xcaret Group opens the doors of its Xenses park; more than 9 million visitors per year will live an experience through the senses.

Nickelodeon Theme Park

Xenses Park

The Customer’s Always Right I cannot thank you enough for all your help. You were so organized and so helpful. I would have been lost without you. Gabriel is a wonderful staff. Don't ever let him go!!! He was so very professional, kind and always in a good mood. I will be recommending him to EVERYONE!! Ms. Jessica Marsh Meetings, Events, and Travel Incentive Coordinator Motivation Through Incentives, Inc

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ASSOCIATES OF THE MONTH We would like to acknowledge two of our partners for their outstanding performance, reason why they were nominated for this award. August: Gilberto OLIVARES - What do his peers have to say about him? ✓ He was nominated for his fine attitude and readiness ✓ He is very responsible and shows initiative for learning ✓ Gilberto is an excellent partner who is always willing to lend a hand ✓ He shows up every day to work with a smile and a willingness to do things ✓ His attitude toward teamwork is certainly notable ✓ Gilberto is an awesome collaborator, very patient and dedicated to his work September: Julia ORTIZ - How do other express about Julia? ✓ Julia is always willing to help ✓ She is effectual and consistent in her words and deeds ✓ She is known for supporting everyone who joins the company ✓ Those under Julia’s oversight feel supported knowing that she is on top of things and is very proactive ✓ She has the fine reputation of being patient with associates from all the offices ✓ Her sense of responsibility is indeed notorious!

THANK YOU FOR READING Like life in general, the M&E Industry seems to move at the speed of light. As a committed B2B partner, we aim to help you keep up with the latest industry news and opportunities. CommuniQuest Incentive Travel Digest is a valuable tool that brings you the timely information and analysis that you need, with a lair for what's hot, relevant, & interesting. I wish you the best of success in your quest, whatever it may be. Jose-Manuel GARCIA, CDS Visionary, Founder, & Master Coach

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