What is social design?

Jaclyn Le |

social design

Public Service Design Seminar

|

Prof.

LivingMager Quality by Design | | SpringProf.

2009Mager

|

Winter 2009

|

Jaclyn Le

Jaclyn Le |

what is

Public Service Design Seminar

|

social design ?

Prof.

LivingMager Quality by Design | | SpringProf.

2009Mager

|

Winter 2009

|

Jaclyn Le

what is

improving living quality

Jaclyn Le |

social design ?

humanitarian

design activism

senstive design

improving living quality

responsible design design for development

Public Service Design Seminar

|

Prof.

LivingMager Quality by Design | | SpringProf.

2009Mager

|

Winter 2009

|

Jaclyn Le

what is

improving living quality

Jaclyn Le |

social design ?

Social design is a participatory humanitarian design activism design approach to integrate senstive design marginalized communities  improving living quality Satu Miettinen –

responsible design design for development

Public Service Design Seminar

|

Prof.

LivingMager Quality by Design | | SpringProf.

2009Mager

|

Winter 2009

|

Jaclyn Le

What is the relation between social design and service design?

what is

improving living quality

Jaclyn Le |

social design ?

Social design is a participatory humanitarian design activism design approach to integrate senstive design marginalized communities  improving living quality Satu Miettinen –

responsible design design for development

Public Service Design Seminar

|

Prof.

LivingMager Quality by Design | | SpringProf.

2009Mager

|

Winter 2009

|

Jaclyn Le

Jaclyn Le |

CASE STUDY: Alzheimer 100 An initiative through Dott 07 that aimed to come up with design opportunities for the challenges presented by dementia.

Public Service Design Seminar

|

Prof.

LivingMager Quality by Design | | SpringProf.

2009Mager

|

Winter 2009

|

Jaclyn Le

METHODS: Story Telling

Jaclyn Le |

. capturing glimpses into the daily life with dementia through film . workshop held to train them in film-making & interviewing

. video footage used as tool to generate dialogue at Co-design Day

Public Service Design Seminar

|

Prof.

LivingMager Quality by Design | | SpringProf.

2009Mager

|

Winter 2009

|

Jaclyn Le

METHODS: Co-design Day

Jaclyn Le |

. invited community to share stories, identify challenges & generate ideas . listed all the challenges and began to narrow them down . divided up participants into teams in which each focused on a challenge awareness and early stage support, first experiences, carer support, stigma, assisted technology and end of life

Public Service Design Seminar

|

Prof.

LivingMager Quality by Design | | SpringProf.

2009Mager

|

Winter 2009

|

Jaclyn Le

OUTCOME

Jaclyn Le |

. Dementia Signposting Service . Volunteer mentoring scheme for caregivers inspired by TimeBank . Prototype for a safe wandering path for care homes . Integration of co-design into the National Dementia Strategy

Public Service Design Seminar

|

Prof.

LivingMager Quality by Design | | SpringProf.

2009Mager

|

Winter 2009

|

Jaclyn Le

Jaclyn Le |

CASE STUDY: Hole-in-the-Wall

An experiment by Prof. Sugata Mitra in which he and a team of researchers, including designers & engineers, planted computers encased in glass into walls nearby playgrounds of primary schools.

Public Service Design Seminar

|

Prof.

LivingMager Quality by Design | | SpringProf.

2009Mager

|

Winter 2009

|

Jaclyn Le

RESPOSE: Computer Kiosk

Jaclyn Le |

. aimed at children between the ages of 6 - 12 years old . to prevent misuse, screens placed at child eyelevel, roofs above the screens to assure that tall adults could not fit underneath, benches have enough legroom for a child, and keyboards only accessible by small hands underneath plastic shield.

Public Service Design Seminar

|

Prof.

LivingMager Quality by Design | | SpringProf.

2009Mager

|

Winter 2009

|

Jaclyn Le

OUTCOME

Jaclyn Le |

. children who had access to the kiosks tested with high computer literacy scores, and improved English and math scores . found that children could teach themselves computer literacy without supervision independent of gender, ethnicity, social class, and education. . 100 kiosks in 31 cities including in Cambodia, South Africa, and Egypt . accessed by 50,000 children

Public Service Design Seminar

|

Prof.

LivingMager Quality by Design | | SpringProf.

2009Mager

|

Winter 2009

|

Jaclyn Le

improving living quality

Jaclyn Le |

social design

Social design is a participatory humanitarian design activism design approach to integrate senstive design marginalized communities  improving living quality Satu Miettinen –

responsible design design for development

Public Service Design Seminar

|

Prof.

LivingMager Quality by Design | | SpringProf.

2009Mager

|

Winter 2009

|

Jaclyn Le