Jaclyn Le |
Public Service Design Seminar
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Prof. PublicMager Service Design | Seminar Spring 2009 |
Prof. Mager
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Spring 2009
|
Jaclyn Le
Jaclyn Le |
Thinkpublic is a bridge between front-line staff and the public and policy administration. [They] talk in a different language. Consequently, there’s a gap in understanding.
– Deborah Szebeko, Thinkpublic Founder
SOURCE: HTTP://WWW.TELEGRAPH.CO.UK/FINANCE/PERSONALFINANCE/2817050/PUBLIC-LIFE-DESIGN-MAKES-A-DIFFERENCE.HTML Public Service Design Seminar
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Prof. PublicMager Service Design | Seminar Spring 2009 |
Prof. Mager
|
Spring 2009
|
Jaclyn Le
Jaclyn Le |
the thinkpublic team
Public Service Design Seminar
|
Prof. PublicMager Service Design | Seminar Spring 2009 |
Prof. Mager
|
Spring 2009
|
Jaclyn Le
Jaclyn Le |
CASE STUDY: Alzheimer100 A project that aims to come up with creative solutions to the challenges presented by dementia.
Public Service Design Seminar
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Prof. PublicMager Service Design | Seminar Spring 2009 |
Prof. Mager
|
Spring 2009
|
Jaclyn Le
PRELIMINARY STAGE
Jaclyn Le |
. involved interviews with people effected by dementia . workshop held to train them in film-making & interviewing
Public Service Design Seminar
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Prof. PublicMager Service Design | Seminar Spring 2009 |
Prof. Mager
|
Spring 2009
|
Jaclyn Le
CODESIGN DAY
Jaclyn Le |
. resulting insights fed into follow-up co-design day workshop . 18 minute documentary produced with footage . listed all the challenges and began to narrow them down: awareness and early stage support, first experiences, carer support, stigma, assisted technology and end of life
Public Service Design Seminar
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Prof. PublicMager Service Design | Seminar Spring 2009 |
Prof. Mager
|
Spring 2009
|
Jaclyn Le
RESULTS
Jaclyn Le |
. Bringing onboard other organizations (EqualArts & TimeBank) . Dementia Signposting Service
Public Service Design Seminar
|
Prof. PublicMager Service Design | Seminar Spring 2009 |
Prof. Mager
|
Spring 2009
|
Jaclyn Le
Jaclyn Le |
Public Service Design Seminar
|
Prof. PublicMager Service Design | Seminar Spring 2009 |
Prof. Mager
|
Spring 2009
|
Jaclyn Le