An exclusive guide to Microsoft Dynamics CRM for Businesses

Page 1

Getting started with

Dynamics CRM To Empower Business


Dynamics CRM makes it is to manage all leads coming from various sources.

A powerful Customer Management Software keeps the customer engaged.

Lead Management

Customer Management

Key Characteristics

360-Degree View

It has the capabilities to offer single and seamless views for all customers.

Task Automation

Automation tools make it easy for you by competing prescribed tasks


More Characteristics

It gives you enhanced visibility of the data across various distributions.

Enhanced Visibility

Sales Improvements Mobility

The CRM interface allows your 360-Degree View representatives to access all of their activities, leads and contacts when they are on the road.

AI Technology gives selling opportunities by analyzing multiple data.


Best Practices to Implement Dynamics CRM Business Evaluation:

Custom Implementation

Evaluation of various business processes plays a vital role in implementing Microsoft Dynamics CRM. It lets you decide which approach should be used.

The implementation strategy of someone else doesn't mean that it will work for your organization. Understand the business needs and start implementation.

User Adoption Planning

Along with focusing on the technology aspect, you should always ensure how the user will interact with the Dynamics CRM system.


Complete Customization Before Integration

Train Employees

IT Team in the Decision Making Process

You should always start CRM implementation after proper migration and customization of the available system.

You should train your employees so that they can interact with the system and can take full advantage of the system.

You should also include the IT team of the company in the decision-making processes for future planning and improvements.


Choose Dynamics CRM Implementation Partner

 Hiring Dynamics CRM Implementation Partner, such as NEX Softsys, would be great for the successful digital transformation of your business.

 Certified Microsoft CRM Development Company applies the best implementation process that fulfills your business requirements and goals.  The reason behind selecting a CRM partner is that they are well versed in this domain. Mistakes during the implementation phase lead to poor results. And hence, partnering with an expert system integrator is recommended.  You may don't know or have no idea what Dynamics CRM is. But still, you use CRM for your organization by selecting the best system integrator.


A perfect CRM Project Plan

List Important Goals

Evaluate Current Tools And Systems

Define your organization goals and include all the required components in your CRM project. This plan saves you money and time.

Older and outdated systems and programs lead to the failure of dynamics CRM implementation. Hence, evaluation of current systems, tools, and database is essential.

Learn More About Dynamics CRM

A proper CRM plan must include the learning phase of the CRM software. Explore more features and identify how they help your organization in terms of a better result.


Testing

Rollout Plan

After implementing the CRM system, start inspection of each crucial function. Testing of the system should be done to ensure the implementation works properly and effectively.

Start leveraging the essential features of CRM for one department of the organization and then use that experience to rollout other departments.


Deploying Dynamics CRM There are 3 main deployment options in Dynamics CRM:

Option

01

On-premise Microsoft Dynamics CRM supports the running of business processes in customer data centers. With On-premise deployment, Both Microsoft SQL Server database and application servers will run in the customer data center. You and your partner can utilize Microsoft Dynamics Lifecycle Services (LCS) to manage on-premises deployments.


Option

02

Cloud Most organizations are moved or moving to the cloud, and hence they prefer Cloud deployment for Dynamics CRM. And anyway, Microsoft Dynamics CRM performs very well on the cloud platform.

Option

03

Private Hosting Dynamics CRM can be hosted on a private hosting or partner's hosting to which an organization has access. And on that private server, you have user-level access to install the needed software.


Evaluate The Results  After implementing Dynamics CRM and creating the correct project plan, you need to ensure that the requirements for which you have implemented Dynamics CRM are being met.  Go through the given report in Dynamics CRM Tools and make necessary changes accordingly.  You can evaluate a lot of things like how many people clicked the email, how many people opened the form and how many of them filled it, where are you getting the leads, which service are more people interested in, etc.  Bring improvement in sales by observing the real-time reports.


Contact Us www.nexsoftsys.com

info@nexsoftsys.com

NEX SOFTSYS Offshore Software Development Company

“Royal Square” Office No. 110, Tagore Rd, Rajkot – 360001 Gujarat, India


Thank You


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.