Desktop operating system migration services

Desktop Operating System Migration

End User Productivity Starts Here For many organizations it’s been years since the last Windows desktop operating system migration. Over that period several prominent operating systems have become obsolete. Meanwhile, the number of supported applications has multiplied unchecked, greatly complicating any plans for a seamless migration.

With each new desktop OS migration, IT managers are concerned about significant user downtime, user applications failing in the new environment–not to mention the significant expense to deploy a successful migration.

It is not uncommon for organizations to encounter these challenges due to project complexity and resource requirements, or resulting from unrealistic scope creep due to add-on desktop projects that imperil the migration itself.

Desktop migration is a complex process and most organizations lack the resources and skill sets to plan and complete it, or to respond to the issues that inevitably arise during implementations.

Without the key components – objective assessment and realistic planning, application remediation and project management – a desktop migration can become a costly disaster.

Pomeroy Desktop Operating System Migration Pomeroy specializes in the execution of large, complex migrations from older operating system platforms to current advanced technologies, for example, Windows 7 and 8. And, for increasingly mobile workforces where end users rely on multiple devices to be productive, Pomeroy will support adoption of cloud-based platforms like Windows 10.

By leveraging our 30+ years of operating system experience and Microsoft Gold Partner certification, we can support and manage your OS migrations, including deployment of desktops, laptops and mobile devices. Our deep relationships with top tier OEM partners provide you with a single source for software and hardware as you migrate to a new operating system environment.

A successful and seamless operating system migration goes beyond the basic physical desktop requirements to include effective execution in each of the following key areas.

• Thought leadership and execution strategy • Software and hardware assessment and inventory • Application readiness, compatibility testing, rationalization, remediation, user acceptance testing and packaging • Project scope and resource requirements • Deployment strategy and risk management • Collaborative project planning and PMO management

No technology solution provider is more qualified to deliver your seamless desktop migration every step of the way.

Service Delivery Methodology Pomeroy utilizes its Optimized Infrastructure Methodology in desktop operating system migrations as the foundation of its service delivery. This methodology is consistently applied to ensure proper planning, execution, implementation and quality.

Assess We evaluate the current environment and operational state against strategic objectives and business requirements to identify the design elements required to build the transformation roadmap. Extensive data and environmental analysis produce actionable recommendations to achieve your goals.

Design Our Service Design Workshop creates a customized design plan and implementation strategy to ensure our partnership starts–and stays–on track.

Plan We combine our successful project delivery experience with proven, repeatable processes to ensure consistent results. Our methodology defines the tasks, resources and schedules required to deliver the solution through meticulous communication, project and risk management plans.

Build and Test Every project requires resources, processes and tools and may require equipment configuration, resource training and report development. We test and validate all solution components to mitigate risk and ensure solution quality prior to deployment.

Implement Transition to a new environment is a complex process, so when moving from a production environment or new operational state, we follow an established system of implementation and post-deployment support. Our collaborative reviews ensure quality and identify ongoing improvement opportunities.

Manage Our ITIL-based approach to IT Service Management and Continual Service Improvement drives the transformation toward optimization of the desktop environment, IT infrastructure and support.

Next Step: Migration Readiness Assessment We determine your migration readiness through a thorough review of organizational expectations and business requirements, and analysis of extensive software and hardware data. Our 2-3 week assessment is the best means to ensure a seamless and successful migration experience for the organization and its end users.

For more information about Pomeroy Desktop Operating System Migration services, contact your Pomeroy representative or visit www.pomeroy.com.

1020 Petersburg Road • Hebron, KY 41048 USA • 859-586-0600 • 800-846-8727 © Pomeroy, 2015.