Wireline Manager
Telecom Expense Management for Enterprise Mobility In a wired and wireless world, providing visibility of telecommunications costs, while bringing efficiency to telecom expense management is key to the success of any telecom expense management solution. Pomeroy’s Telecom Expense Management solution accomplishes that. Leveraging the WirelineManager suite of cloud based applications, Pomeroy delivers services that streamline Wireline Lifecycle Management (WLM). The WirelineManager platform combines diverse telecom data and orchestrates hundreds of tasks required to efficiently manage inventory, expenses, contracts, ordering and helpdesk activities. Through this integrated technology platform, business clients get a “single pane of glass” view of their entire wireline infrastructure. WirelineManager delivers five key business benefits as a part of our Telecom Expense Management solution: ▪A utomation of complex tasks: WirelineManager automates hundreds of complex management processes so administrators and service desks can manage the full wireline lifecycle with ease. ▪C ost reduction: WirelineManager combines proprietary software, financial and engineering analysis, and deep domain expertise to help you eliminate carrier overbilling and achieve a ‘right-sized’ wireline infrastructure.
Pomeroy’s integrated approach allows you to seamlessly control all aspects of the wireline ▪G reater visibility: Each environment, now and in the future. WirelineManager application translates and presents various telecom-related inputs into meaningful, useful information to the appropriate business stakeholders. This data enables more effective, strategic, tactical, and operational decision-making. ▪ Unlimited flexibility: WirelineManager is designed to meet your telecom management needs today and tomorrow. Clients select any or all of the applications in order to meet their unique telecom requirements, whether it’s inventory management, invoice management, cost reduction, or ordering and fulfillment. ▪S eamless integration with third-party applications: WirelineManager integrates seamlessly with third-party applications, including leading procurement, service desk and network management tools.
WirelineManager features distinct applications to address a diverse set of business initiatives that can be deployed as your needs dictate. Deploy any combination of applications or the complete Wireline Lifecycle Management solution. Inventory Manager
▪ Maintain a real time inventory of all corporate lines, circuits and equipment. ▪ Assign inventory and associated costs to location, employee, department and cost center. ▪ Provide partitioned online access to inventory stakeholders based on access rights. ▪ Efficiently obtain required information during provisioning and repair. ▪ Associate lines and circuits to equipment, allowing improved capacity management.
Contract Manager
▪ Organize Telecom Contracts in a central location. ▪ Ensure all services and accounts remain under a negotiated contract. ▪ Search association between service type and contract document. ▪ Track commitment levels with vendors.
Provisioning Manager
▪ Ensure all lines and circuits are ordered according to corporate policy. ▪ Automate procurement approval requests. ▪ Ensure coordinated Move, Add, Change, Delete activity.
Invoice Manager
▪ Automate allocation of wireline cost to locations, departments, cost centers and GL codes. ▪ Provide visibility of wireline spend to the required stakeholders. ▪ Track spend trends over time by vendor, accounts, cost center, department, etc. ▪ Quickly access historical invoices. ▪ Systematically validate line level invoice charges each month. ▪ Ensure all invoices are received and processed in a timely manner, improving budgeting and cash flow planning. ▪ Leverage unique invoice processing methodology to update inventory and allocate line level costs, even on summary invoices.
Audit Manager
▪ Reduce wireline expense associated with vendor over-billing. ▪ Remove unnecessary charges for inventory, features, services and third party billing. ▪ Maintain detailed history of vendor billing issues and resolution.
Service Manager
▪ Initiate and track status of all tickets flowing through the Service Manager. ▪ Reduce data gathering and research required to resolve service repair calls. ▪ Provides user guides and self-help collateral to educate the users on WirelineManager, procurement process, company policies and FAQs.
For more information, contact your Pomeroy representative or visit www.pomeroy.com.
1020 Petersburg Road • Hebron, KY 41048 USA • 859-586-0600 • 800-846-8727 © Pomeroy, 2014.