Serving the Office Product Needs of Select Businesses in Grant & Kittitas Counties
June 2014
“Your Jerrol’s Business Journal” Home of the Rapid Response “Direct to Your Storage Shelf” Delivery System™ Our Iron Clad Guarantee: Orders Placed by 4 pm any Business Day are Hand-Delivered to Your Storage Shelf by 1 pm the Next Business Day Help Us to Improve!.......If we fail to meet your expectations in any way please call me, Rolf Williams, on my direct line at 509 899-0120 111 E University Way ● Ellensburg, WA 98926 ● Phone: (800) 858-2427 ● (509) 925-9851 ● Fax (509) 962-2131 ● www.Jerrols.com
Responsibility Vs Privilege
Table of Contents… Responsibility vs Privilege .....…... Page 1 Mom …………...….........……...... Page 2 Check Our Book Inventory Online Page 2 Jerrol’s Expansion Progress ….…. Page 2 Goal FAILURE …………………. Page 2 Jerrols Turn 67 …………...……... Page 3 FREE Ice Cream ………………....Page 3
InsertCongratulation to the Top 10% of the Graduating Class of Ellensburg, Thorp and Kittitas High Schools ______________________________
I grew up in a family business. By the time I started working here, Jerrol’s had been around for 30 plus years. I never thought of Jerrol’s as a privilege. I was taught by my parents that owning a business is a responsibility. I believe how I conduct myself and run Jerrol’s is a direct reflection on my grandparents, Don & Irene Williams, who started Jerrol’s in their front yard in 1947. That is where the stop sign is now in the corner of our East parking lot at C St & University Way. My conduct also represents my respect for my parents, Jerry and Annette, and all the people who have worked and patronized Jerrol’s. They created and supported the legacy with which I have been entrusted.
Want to Know More About The Jerrols Story?
This line of thought has served me well. It makes me think through decisions and makes the desire to have world class customer service ingrained in every fiber of my body. How could we do anything less?
The second edition of
When I think of how hard everyone has worked to create Jerrol’s and the sacrifices they made to grow this business that has spanned three generations - and 67 years - I am grateful and humble.
“The Unfinished History of Jerrol’s Book & Office Supply“From Ice Cream and Pies to Office Supplies” will be available in mid June. If you would like a complimentary copy just send us an email to Order.Jerrols.com
One way I show my respect to our legacy was by co-writing the book on our history with my dad and grandfather. The second edition will be out by our anniversary on Saturday June 19th. It contains almost fifty additional past team members and two new stories. The first is about the time I tossed a smoke bomb through the bathroom vent into the store. It happened at the same time Dad was walking past with a management team from Nebraska Book Company who owned Jerrol’s at the time. The other is about how Jean Skibeness, Dad and a group of friends got caught helping themselves to a late night snack when the store was a soda fountain. You can read an excerpt of the updates at TheBook.Jerrols.com Thank You!! P.S. You can contact me any time at 509 925-9851 or 800 858-2427, my cell 509 899-0120, or email Rolf@Jerrols.com.
Spending Time with Mom
Switching to part-time has given me the extra time and energy I need to spend more time with my mom. Thank you Jerrol’s for allowing this to happen! Some of the things we like to do are go for drives, sit out on various restaurant patios sharing an appetizer and conversation while letting the sun warm our backs.
Goal Setting Continued FAILURE!! It will happen to you. You’ve created your SMART goal—Specific, Measurable, Achievable, Relevant / Realistic, and Timed. It has a specific timed end point, and that comes and goes—but the goal isn’t accomplished. This is were the rubber hits the road. That little voice in your head can go two ways. Remember that YOU control that voice, just like you control your attitude. Are you going to let it tell you to quit? Is it going to say that it knew you couldn’t do it. Everyone told you so. Why did you even bother?
Sarah Peters from the Jerrol’s Help Desk with her Mom _________________________________
Search our book inventory 24/7 You can search our book inventory 24 hours a day, 7 days a week. You see what we have in stock and even order with the option to pick up in the store.
www.books.jerrols.com _________________________________
Jerrol’s Building Expansion Update & New Winegars Location
OR are you going to tell yourself - Isn’t that interesting? I wonder what I could learn by what happened? Did I really create the habits I needed to accomplish this, and if I did create those habits what will I need to change to achieve my goal? Thomas Edison is famous for replying when asked about his “failure” to find a filament for the light bulb after 10,000 tries. 'I have not failed. I've just found 10,000 ways that won't work. We are circling back to where we started in January talking about our habits. You need to create the habit of not giving up, not running yourself down for missing a goal, and instead develop what I call pig headed discipline and determination. So what if you missed it this time. Look at what you did do and what you learned and get back up in that preverbal saddle and get going. YOU CAN DO IT IF YOU DON’T QUIT!! My initial goal and deadline for our expansion was to be finished in February 2014. That date has long since gone by, but I continue to slog through engineers, designers, contractors, unrealistic building options vs budget constraints. I will not give up. I will make this happen.
We are thrilled to announce that Kelly Schademan and his team will be our contractors. We have been working with the City of Ellensburg Public Works department and have formally filed for our building permit. It looks like we could be braking ground in late July or August!! There are updated exterior design renderings, building and site drawings, and a timeline posted at Expansion.Jerrols.com
You can read past issues of our newsletter at www.jerrols.com\newsletters The January issue is where the goal discussion started, with a follow up in the April & May editions.
You’re Invited to Our 67 Anniversary Party!!
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My grandparents, Don & Irene Williams, opened the doors of Jerrol’s for the VERY first time 67 years ago—June 21, 1947. We were named Jerrol’s Handy Stop at that time. The same neon sign that is over our doors today was on top of that first building. That 18’ long sign is as long as the original store was wide!
FREE Scoops of Ice Cream Just For Stopping In! “Grandpa Don’s Root Beer Float” Saturday June 21 In the early days we were a soda fountain. Don and Irene offered cold food selections like pie and sandwiches, as well as magazines and other “sundry items”. Of all the dessert items that were offered, Grandpa liked root beer floats the best.
TWO FREE QUARTS of Ice Cream for Orders of $167 or More For every purchase over $167 you are entitled to TWO FREE Quarts of “Grandpa Don’s Root Beer Float” ice cream. You must place your order on Friday , June 20th by 4pm via Email, Fax, Phone or Online. Any way you want! All you have to do is mention ICE CREAM with your order. For online orders, put ICE CREAM in the order comments field during checkout. We will bring the ice cream when we deliver your order. Or, you can request certificates that can be used to pick up your ice cream directly from Winegar’s.
The gang at Winegar’s Home Made Ice Cream & Coffee has once again mixed up a batch of our limited edition, “Grandpa Don’s Root Beer Float” ice cream just for you as a tribute to Grandpa Don. We are offering you a FREE scoop at our Anniversary Party, Saturday, June 21st from 9am to 6pm . We will even use the same ice cream scoop Grandpa Don used. All of our history and photos can be found online including a new video history tour of the store at
www.History.Jerrols.com Tell a Friend Certificate - Tell a Friend Certificate - Tell a Friend Certificate
Refer a Friend & You Both get FREE Copy Paper To:_____________________________ Courtesy of: Jerrol's Office Supply Co. has been an excellent supplier for my business. They have anything you’ll need to run your business – Printers and Printer Supplies, Paper, File Cabinets & Office Furniture, Break Room Supplies & Janitorial Products. Orders placed by 4 pm are delivered the very next business day by 1 pm via their “Rapid Response – DIRECT TO YOUR STORAGE SHELF – Delivery System™. They can help you too. Use this coupon for a FREE Box of Copy Paper with a purchase of $50.00 or more. This special offer is for qualified first time clients who set up and order via an online account. It is limited to one per client. It can only be redeemed via an online office supply order account and has no cash value.
Full Instructions on the Other Side 111 E. University Way ● Ellensburg, WA 98926 ● 800 858-2427 ● (509) 925-9851 ● Fax 509 962-2131 ● Order@Jerrols.com
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d e s o cl n E m a e g r n i C n e e p c O I r E e E t f A FR e t a r e g i r f e R
PRSRT STD US POSTAGE PAID ELLENSBURG WA PERMIT NO. 2
The Jerrol’s Business Journal Celebrating our 67th Anniversary - June 2014 See the inside back cover to learn how you can pass this certificate on to a friendThey will receive a FREE Box of Copy Paper!!!!! -------------------------------------------------------------------Tell a Friend Certificate - Tell a Friend Certificate - Tell a Friend Certificate
To Redeem Your FREE Copy Paper Certificate 1.) Email Order@Jerrols.com with “online ordering account” as the subject line and your contact information in the body of the email. OR Call (509) 925-9851 or 800 858-2427 and ask for the Order Desk 2.) We will set up your account in minutes and have you up and running 3.) A full 1,535 page catalog will be delivered to you the next day 4.) Place your first order of $50.00 or more and we will bring you a FREE Box of Copy Paper Not Valid for In Store Purchases 111 E. University Way ● Ellensburg, WA 98926 ● (509) 925-9851 ● Fax (509) 962-2131 ● Order@Jerrols.com
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