Jersey Pages | Issue 14 by W Media Ltd

Jersey Pages Summer| Issue 14

Delivered Island Wide to Over 40,000 Homes

News • Trades & Services • Property • Recruitment • Plus much more

Monty Python Live (mostly)

ENCORE SCREENING For the first time in more than three decades, comedy legends Monty Python will perform live on stage together this year. Broadcast from London’s O2 Arena, Monty Python Live (mostly) will be screened at Jersey Opera House on Thursday 28th August at 7pm. At a combined age of just 358, John Cleese, Terry Gilliam, Eric Idle, Terry Jones and Michael Palin will once again perform some of their greatest hits, with modern, topical, Pythonesque twists. Monty Python are rightfully regarded as among the world’s finest-ever comedians. They influenced a generation and revolutionised comedy. Their eagerly awaited reunion promises to be among the biggest live events of 2014.

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“Thanks to the wonderful invention of moving pictures, The Last Night of Monty Python is coming to a screen near you. Get your knotted handkerchiefs out and warm your brains one last time. Join the crowd live from London’s O2 in a final weepy, hilarious, uproarious, outrageous, farewell to the five remaining Pythons as they head for The Old Jokes Home ….on the big screen, in HD” said the Pythons.

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Tickets are £12.50, with concessions priced at £11. Thu 28th August | 7.00pm www.jerseyoperahouse.co.uk

Telephone: 861201 Email: michael@lesgreffes.com www.lesgreffes.com

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Community News

Contents A Sound Investment Community News

5-9

Food & Drink

10 - 11

Property

12 - 13

Motoring

14 - 15

Trades & Services

16 - 19

Business

20 - 21

Recruitment

22 - 23

Reproduction of any part of this publication without written consent of the publishers is strictly prohibited. Jersey Pages will not be held responsible for any false claim made by advertisers, whilst every effort is taken to ensure all information is true, Jersey Pages accepts no responsibility for inaccuracies.

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Flybe Multi Stop Shuttle

Jersey Opera House theatregoers who require hearing assistance will soon benefit from an updated sound system in the theatre’s auditorium, thanks to a generous donation from Lloyds Bank Foundation for the Channel Islands.

ber of infra-red radiators will also be increased from two to six units to boost the sound coverage, ensuring any hard of hearing patrons have a larger choice of seats. Plus the number of portable infra-red loop devices will be doubled from ten to 20 units, guaranteeing more people will have access to the new Jersey Opera House’s existing system during any given perforsound loop has been in desperate mance. need of an overhaul for some time; the induction technology has nev- Jersey Opera House Theatre Dier functioned adequately and the rector Jasmine Hendry said: “The infra-red system has been unrelia- theatre’s hearing assistance sysble. The latter has only been oper- tem has not been working to an acational in the Stalls, so any patron ceptable standard for many years, with hearing difficulties sitting in but we’ve not had the funding the Dress Circle and the Upper to make the necessary improveCircle would not have benefitted. ments. Thanks to this donation, our system will be more reliable, The donation from Lloyds Bank the sound will be much clearer and Foundation for the Channel Is- the coverage in the auditorium far lands means that the theatre can greater. It means that we will now now install eight additional micro- be able to guarantee a better level phones in the auditorium and on of service for theatregoers who rethe stage to improve the all-round quire hearing assistance. We are sound quality for customers with very grateful to Lloyds Bank Founhearing requirements. The num- dation for the Channel Islands for

their support, without which we would have struggled to update the system.” The Lloyds Bank Foundation for the Channel Islands is one of the largest sources of charitable funding in the islands, dispensing almost £1million a year in the Bailiwicks of Guernsey and Jersey. It derives its funding entirely from Lloyds Banking Group but is legally independent of the Lloyds Group and an independent board of trustees determines the policies. The Foundation recently entered into a new covenant to provide long-term continuity of financial support. The Chairman of the local foundation is John Boothman and the Deputy Chairman is Guernsey Jurat Dr John Ferguson. The Executive Director is John Hutchins. Mr Hutchins said: “The Lloyds Bank Foundation was pleased to have been involved with this installation which is so vital to many members of our community.”

Flybe, Europe’s largest independent regional airline, has announced a new FlyShuttle service that, with effect from 26th October, 2014 gives customers the opportunity to travel all the way from Jersey to Aberdeen on one flight, with brief stops at Southampton and Leeds. It is a ‘hop-on, hop off’ service that will operate three times a day both northbound and southbound. The FlyShuttle schedule originates at both north and southbound destinations with first flights departing Aberdeen and Jersey at 0700. Customers can purchase tickets either for direct connections between any of the four airports, or stay on board whilst passengers embark and disembark at airports on the way to their final destination. One way fares are from £29.99 including taxes & charges and are available now.

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Les Amis respite home refurbishment

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A respite home for children and young people with learning disabilities and/or associated conditions is to reopen following the completion of the first phase of a thorough refurbishment.

Maison Allo in St Saviour has been a children’s respite home for 12 years. Although the property is owned by Jersey Mencap, it is operated by Les Amis and its services are commissioned by Health and Social Services. The accommodation comprises four bedrooms for respite users, communal lounge area, kitchen, utility room and two bathrooms. The home provides respite care in a safe and relaxed environment for children and young people with a mild to moderate learning disability, and/or associated conditions, between the ages of five to 18 years. Les Amis works closely with parents and carers to deliver care that meets the needs of each child and their family. Respite care is the provision of short-term, temporary relief to those who care for family members. Those using the local facility do not necessarily require 24-hour care as many of Les Amis respite users, from adults to children; enjoy fulfilling and rewarding lives by working and attending college or school. However, there are occasions when their parent or carers need the support of respite care due to other commitments or simply to give them a break. The need for additional respite spaces was identified by Scrutiny in 2012 and is part of Health’s long-term strategy to be provided

in residential accommodation and in the to raise the funds for the second phase, home. which will see the garage converted into an en-suite unit with full disability access, The second phase is currently with the so the work can be undertaken in 2015. A planning department awaiting approval. fundraising appeal will be launched during However, it will see better parking and full the charity 40th anniversary next year. disability access to the property which will increase the choice of services parents have Les Amis was first opened at Five Oaks in for their children. 1975. Originally known as Maison Variety it now supports 30 properties around the Money for the first phase of the refurbish- Island where groups of people are supment came from the Association of Jersey ported so they can live independently. ToCharities and Mencap and it entailed mak- day Les Amis is as expanding organisation, ing the property, including the garden, ful- growing to meet the needs of those with ly accessible for wheel chair users and re- learning disabilities. It has been running decoration throughout. Les Amis will have respite care services for 20 years.

Better service for mental health issues A joint project between the Health and Social Services Department, local GPs and the charity MIND Jersey will provide an enhanced range of psychological therapies for Islanders. As part of the campaign to remove the stigma that has been associated with mental health issues, Jersey Talking Therapies (JTT) will be delivered in GP surgeries or from a central town hub, with an additional option of phone therapy for those who prefer it. JTT, scheduled to launch in Autumn 2014, is for adults of all ages and covers many common mental health issues such as anxiety or depression, obsessive compul-

sive disorder, phobias, panic and posttraumatic stress disorder. Help will also be available for those who are concerned that excessive drinking may be harming their health. Access to qualified professional therapists will be straightforward – people will have easy access and have the ability to telephone a helpline for advice and support and also access the service from normal routes such as GP surgeries. Individuals seeking help will be given leaflets about JTT including contact details. Those who call the service are provided an appointment time over the phone, and from this point onwards the service is free-of-charge.

Young Indigo Named Island Games Mascot! A young silverback gorilla born at Durrell Wildlife Park has been named the 2015 Island Games mascot. It’s the first time a living ambassador has been made the mascot. In 2012 Indigo was the first new gorilla birth at the park in a decade. The Island Games will see thousands of athletes from small islands around the world head to Jersey to compete in a range of sports. Organisers say Indigo was chosen to represent the spirit and values of the games because of his youth and energy. Phil Austin, chairman of the Jersey 2015 organising committee, said “Indigo is young, energetic and active, and with the right encouragement, diet and exercise will grow into a strong Silverback.” Lee Durrell, Honorary Director of Durrell, said she was thrilled Indigo had been chosen as a mascot and would impress visitors with his “lively antics and boyish charm”.

Orbital Financial Advisers Ltd Gordon Jenkins Wealth Manager • Are you getting the return you expected on your investments? • Is your bank only giving you around 2% interest rate on your money? • Do you know there are funds available which have consistently provided returns in excess of 5% per annum?

The Prudential Prufund Cautious (Sterling) Fund This fund was launched in November 2009 by one of the UK’s leading investment houses who currently have over £427 billion under management and carry a Moody’s (Independent rating agency) A2 senior credit rating. Standard and Poor’s AA stable. Over the last 4 years this cautious fund has produced an annualised return in excess of 5% per year net of charges. The graph below illustrates the return since launch. Returns are shown gross. 30/04/09 - 30/04/10 30/04/10 - 30/04/11

N/A

7.47%

30/04/11 - 30/04/12

7.56%

30/04/12 - 30/04/13

7.29%

30/04/13 - 30/04/14

10.30%

The Prufund Growth (Sterling) Fund The PruFund Growth (Sterling) Fund was launched in November 2008 and to date has grown by 74%. This equates to OVER 1% PER MONTH gross before charges or over 13% per year as an annualised return. This is just over 10% a year after all charges. The fund is for those who are more adventurous as there are more equities in this fund than the Prufund Cautious (Sterling) Fund. Of course investors could have some of their money invested between the two funds. 30/04/09 - 30/04/10 30/04/10 - 30/04/11

20.86%

Percentage growth since launch on 25 November 2009

30/04/11 - 30/04/12

30/04/12 - 30/04/13 30/04/13 - 30/04/14

7.97%

7.73%

7.50%

Percentage growth since launch on 25 November 2008

74.2%

41.1%

60 Percentage growth

50 40 30 20 10

0 -10

03 9 /1 0 06 /1 0 09 /1 0 12 /1 0 03 /1 1 06 /1 1 09 /1 1 12 /1 1 03 /1 2 06 /1 2 09 /1 2 12 /1 3 03 /1 3 06 /1 3 09 /1 3 12 /1 3 04 /1 4

25/11/09 to 30/04/14

Asset Allocation UK Equities 11.2% North American Equities 3.6% European Equities 2.1% Japanese Equities 0.8% Pacific Market Equities 1.9% Other International Equities 0.8% Property 6.5% UK Fixed Interest 27.9% Euro Fixed Interest 10.6% US Fixed Interest 22.7% Asia Fixed Interest 1.3% Other Investment Asets 4.2% Cash 6.4%

12 /0 8 04 /0 9 08 /0 9 12 /0 9 04 /1 0 08 /1 0 12 /1 0 04 /1 1 08 /1 1 12 /1 1 04 /1 2 08 /1 2 12 /1 2 04 /1 3 08 /1 3 10 /1 3 04 /1 4

Percentage growth

14.48%

25/11/08 to 30/04/14

Asset Allocation UK Equities North American Equities European Equities Japanese Equities Pacific Market Equities Other International Equities Non-Listed Equities Property UK Fixed Interest Euro Fixed Interest US Fixed Interest Asia Fixed Interest Other Fixed Interest Other Investment Asets Cash

18.7% 5.7% 4.3% 1.8% 3.5% 1.5% 2.4% 13.9% 17.9% 6.8% 14.2% 1.0% 1.9% 3.7% 2.7%

Source: Prudential as at 30 April 2014. Asset allocations are regularly reviewed and may vary from time to time, but will always be consistent with the fund objective. Both funds have the beneﬁt of penalty free access at any time subject to a maximum 30 day allowance to repatriate monies to client’s accounts. Those seeking income can withdraw up to 6.5% of the fund value every year, at whatever frequency is suitable. Investments can go down as well as up. Please remember that past performance is not a reliable indicator of future performance. You may not get back the original amount of your investment. For full terms and conditions please contact Gordon Jenkins. With over 27 years experience in this sector and 12 years as a Director in one of Jersey’s leading independent Wealth Management Companies, If you would like more information regarding these funds please contact, Gordon Jenkins on 720303 or E:Gordonjenkins@orbital.co.je Orbital Financial Advisers Ltd is regulated by the Jersey Financial Services Commission for the conduct of investment business.

The Champions of Magic

Four world-class magicians will leave their mysterious mark on islanders and visitors next month as they unite to become the Champions Of Magic at Jersey Opera House from Thursday 7th to Saturday 9th August.

personally been requested to entertain HM The Queen on no less than six occasions, as well as performing for every other senior member of the Royal family.

The BBC described Alex The Mind Reader as ‘phenomenal’. He reveals words, names, places Otherwise fondly referred to as a gang of liars, and drawings that people are merely thinking about; facts which he couldn’t possibly know. swindlers and cheats (award-winning ones no less!), these magicians promise a night of family fun and mind-blowing trickery with mastery French magician Erwan Bodiou performs stylish manipulations with doves, fire and pyrotechof card manipulation, death-defying stunts, brain-boggling sleight of hand, and spectacular nics. Having recently performed in the gala show at the internationally recognised Blackillusions. pool Magic Convention, he has also appeared The entertainers include illusionist David Penn, on ‘Le Grand Cabaret Du Monde’, a hit variety show broadcast on French television. mind reader Alex McAleer, Britain’s premier close-up magician Fay Presto, and dove magiWith a live video feed, fiery pyrotechnics, stuncian Erwan Bodiou. ning lighting and, of course, audience participation, these performers deliver an immersive You may recognise seven times National experience in the art of magic. award-winning magician and illusionist David Penn who reached the finals of Britain’s Got Champions of Magic is showing at Jersey Talent. His large scale illusions won him the Opera House on Thursday 7th and Friday 8th title of British Magic Champion and his innoAugust at 7:30pm, and at 2:30pm and 8pm vative effects have been ‘borrowed’ by other on Saturday 9th August. Tickets are £17.50world-class magicians, such as Dynamo. £24.50. Fay Presto was voted The Magic Circle Closewww.jerseyoperahouse.co.uk up Magician of the Year in 2012. She has

Jersey Post’s Award-winning ‘Call & Check’ scheme extended Jersey Post’s award-winning ‘Call and Check’ scheme, Testimonials in which postal workers check on the welfare of el- “It makes me feel so much better knowing that I get my derly or vulnerable people, is to be extended. postie’s friendly call to check on me 3 times a week.” Amy “I am an independent person but I look forward to my Approximately 25 Islanders signed up to the original Call & Check.” John Call and Check scheme, saying they’d welcome a short, “The Call & Check service gives my mother and I a real regular visit from a postal worker to check on their welfare.

feeling of reassurance knowing a regular check is being made.” Helen, caring for her mother Those living in one of the four parishes can find out more and ask to be visited by filling in a form on the leaflet which will be delivered, or by calling 01534 616594.

The scheme was developed by Jersey Post in conjunction with the Health and Social Services Department, to provide a simple way of checking on people in the community, offering visits to Islanders who might need some extra help and support. Postal workers undergo enhanced Police checks and receive basic first aid training prior to taking part in the scheme. Richard Jouault, Head of Community and Social Services, said “We are putting care into the community, and back into people’s homes. The aim is that as many Islanders as possible can live in their own homes and enjoy full, independent lives.” Joe Dickinson, Special Projects Manager at Jersey Post said: “It’s about providing people with a bit of extra help and support where they need it. The postal workers who visit Islanders can quickly act if there any problems which need addressing. We’ve found that not only do those who have signed up to the scheme find the face-toface contact reassuring and welcoming, it also provides peace of mind for their family, who may not be able to visit regularly or may not live in Jersey.” ART & DESIGN BEAUTY THERAPY BUILDING SERVICES BUSINESS STUDIES CHILDHOOD STUDIES CONSTRUCTION CONTINUING EDUCATION CULINARY ARTS

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Food & Drink

The Atlantic Hotel wins The Cateys Independent Hotel of the Year Award 2014 The Atlantic Hotel has won the Independent Hotel of the Year 2014 award at The Caterer’s annual Catey Awards that took place at London’s Grosvenor House, A JW Marriott Hotel on Tuesday, 1 July 2014.

Widely regarded as the hospitality industry’s answer to the Oscars, the Cateys recognise the industry’s “highest flyers, strongest performers and hottest brands” and the awards ceremony is attended by the country’s leading hoteliers and restaurateurs.

tels in the country shortlisted as finalists for the Cateys Independent Hotel of the Year Award. The hotel beat off competition from Congham Hall Hotel, Norfolk and the Great Northern Hotel, London to win this prestigious award.

Previous winners have included The Pig in Hampshire, The Isle of Eriska, Argyll and Lucknam Park, Bath. The award was presented to The Atlantic Hotel’s owner Patrick Burke who commented, “This is the first time in the history of

the Cateys that a Jersey hotel has won the award and I am so proud to be bringing it home. It represents national recognition of the many years of hard work by our dedicated and talented team and puts the island firmly on the hospitality industry map at the highest level.”

More than 140 judges, selected for their expertise and industry knowledge, determine a shortlist for the Catey Awards after a rigorous initial selection process. Finalists must be able to demonstrate sound financial results, innovative marketing campaigns, exceptional standards of service and a clear strategy for future investment and growth. The Atlantic Hotel was one of three ho

Our BBQ Favourites Salmon with

Lemon & Herbs

Now Serving Breakfast NEXT DOOR TO BEAN AROUND THE WORLD 01534 509839 MONVIE.JE@HOTMAIL.CO.UK

Ingredients

2 tbsp olive oil, 1 garlic clove chooped, 1 lemon - juiced, 25g dill leaves chopped, 1 bunch lemon thyme, sea salt, pepper and 4 salmon fillets - skin on.

Method

1. Combine oil, garlic, lemon juice, dill and lemon thyme into a jug and season with salt and pepper. 2. Place salmon into a large dish and pour over half the marinade, turn salmon over and pour over remaining marinade. Leave in the refrigerator for 2 -3 hours removing the dish 30 minutes before cooking. 3. Preheat the barbecue and add salmon skin side up, for 3 minutes. Turn and barbecue, brushing occasionally with marinade, for 4 to 6 minutes or until just cooked through.

WWW.MONVIEJERSEY.COM

Breakfast Menu Big Breakfast

£6.00

2 bacon, eggs, sausages, hash browns, beans, mushrooms, toast & tea/ coffee

Small Breakfast £4.50 1 bacon, egg, sausage, hash brown, beans, toast and tea or coffee

Veggie Breakfast £4.50 2 eggs, 2 hash browns, beans, mushrooms, toast and tea or coffee

Beans on Toast £2.00 Add cheese 50p

BBQ Stuffed

Peppers

Ingredients 2 red peppers, 1 onion - diced, 250g spinach, 8 olives, 1 garlic clove - chopped, 8 slices of goat cheese 1 tbsp fresh oregano, Salt and pepper.

Method

1. Preheat BBQ. 2. Cut peppers in half lengthwise. Remove the seeds and membranes. Coat with olive oil and sprinkle all over with salt and pepper. Place the peppers on the barbecue skin side down, cover and cook for about 10 minutes, then turn and cook for about 4 more minutes. The peppers should be soft, but still hold their shape. Set aside. 3. Add a little oil to a large pan over a medium heat. Add the onions and cook for about 3 minutes. Add the garlic, cook for about 2 more minutes and add the spinach, stirring occasionally, until wilted. 4. Spoon mixture into peppers and add the oregano, olives and goat cheese and return to the barbie for a few minutes.

Breakfast Roll (2 fillings) £2.75 Extra fillings 50p Breakfast Burritos £2.50

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Pancakes

from £2.50

Fresh American style pancakes(3) with crispy bacon and maple syrup or topped with fresh fruit

French Toast (Eggy Bread)

3 slices of french bread dipped in sweetened egg and gently pan fried

Mini Cereals

£1.95 £1.10

Granola with Yoghurt and Fruit

£1.80

Fresh Pastries with Jam

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Layers of fresh Greek yoghurt, fresh summer berries, topped with crunchy granola Choose a fresh croissant or pain au chocolat with Jersey butter and a choice of jams

Property

Large Victorian House

£499,000

(Sole Agents)

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£849,000

(Sole Agents) • Quiet Location

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• One Bed Self Contained Unit

• Large Floored Loft, Ready for Conversion

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• Parking for 3 Cars

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St Helier

481894

07797 776508 pat@lyonsestates.co.uk

End of Terrace Family Home

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Semi-Detached Family Home

£459,000

• Three Double Bedrooms

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• Eat-In Kitchen Diner

• In Need of Some Updating

• Safe Enclosed Garden

• Excellent Location

• Designated Parking + Visitors

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St Clement

St. Brelade

T: 639955 www.indigo.je

Registered Lodging House

£620,000

Superb Luxury Apartment

• Excellent Annual Yield • Town Outskirts • Renovated & Redecorated • Eight Bedsit Units • Good Sized Rear Garden

£750,000

• Three Bedrooms • Three Bathrooms • Award Winning Development • Panoramic Sea Views • Parking for Two Cars

St. Helier

St Helier

T: 639955 www.indigo.je

Skipton International launch range of expat buy-to-let mortgages Skipton International has launched a new lending product range to enable British expats to take advantage of the opportunities available in the UK’s residential buy-to-let market. Obtaining a Buy-To-Let mortgage as a British expat isn’t always easy, but as an offshore bank based in the Channel

Islands, Skipton International already serves deposit account customers in more than 100 countries around the world. Director of Lending, Nigel Pascoe, said the new products are a natural extension of Skipton International’s existing mortgage range: ‘Last year we launched a portfolio of buyto-let mortgages for Channel

Islands’ residents which has attracted a lot of interest.. UK housing has demonstrated long-term price inflation and purchasing a property, as an investment, whilst living abroad often makes financial sense. Many people are seeking an alternative pension plan and so we’ve listened to our customers in coming up

with this new range.’ Skipton International is offering a maximum loan to value of 75% on residential properties for buy-to-let only in England and Wales. Applicants will need to be UK expats working abroad in an approved list of countries. Nigel Pascoe says the Bank is keen to ensure affordabil-

ity, ‘We offer a very personal service and always work hard to ensure potential property owners are able to afford to keep their investment, not just today, but should there be a change in circumstances. This means we will look closely at the rental yield as well as the potential customer’s financial circumstances.’

Barclays supports first time home buyers in Trinity 13

FIRST time home buyers in Jersey have been given a welcome step onto the property ladder thanks to an assisted purchase housing development in Trinity and a ﬂexible mortgage from Barclays.

The housing development provides a range of first time buyer homes for islanders with a parish connection. Designed to be ‘homes for life’, the scheme saw 44 new homes built in total, including 39 new family homes plus five properties designed especially for the over 55s. The scheme works by the Parish agreeing to provide a loan of up to one third of the purchase consideration at zero interest rate but subject to repayment at the time of the disposal of the property on the basis of one third of the then current value. Barclays is then able to offer qualifying first time buyers a 100% mortgage for the remainder of the purchase price. The homeowner then pays off their

loan over a standard term, and when the property is sold, the parish is repaid as detailed above.

Peter Williams, finance lead for Trinity parish, said: “The ethos of the scheme has been to provide life time homes for individuals with a connecJulian Woodcock, Head of Mort- tion to the Parish and has only gages for Barclays Wealth and been made possible by the Investment Management in the generous donation of the land Channel Islands said: by Mrs Edwards in memory of members of her family. We are “It’s been easy to get excited about Barclays’ involvement with this project as the Parish’s passion for helping first time buyers aligns itself closely to Barclays’ own commitment to offer mortgages with flexible criteria to first time buyers. “I’ve been really impressed by the dedication shown by John Gallichan and Peter Williams to offer the first time buyers in their parish not just a step onto the housing ladder but a high specification home they can be really proud of. “The local Barclays mortgage team has really enjoyed working with the parish and the residents to help these buyers realise their ambitions of owning their own homes.”

all very proud of the result.”

Mrs Nivek Dove, a resident at the Trinity housing project, said: “My husband and I recently moved into the housing project with our two young children. Barclays has given support above and beyond their remit.

We were assisted in branch with timely advice on what we could best afford. “What we thought would be a lengthy process was actually completed very quickly. It’s fantastic that this project has given so many young families a chance at getting on the housing ladder.”

Motoring

Unreal Autos The Best Car Book In the World

Unreal Autos is a 200 page, full-colour, photographic guide to the world’s rarest, most expensive and most unusual cars. Its contents include futuristic cars, historic motoring milestones, and includes lots and lots of double-spread imagery, setting everyone’s favourite automobiles against the world’s most well-known backdrops. It has a series of Top 10 and Top 5 lists inside, looking at everything from outrageous super cars to the most beautiful motors by decade. There are landscape images of the most iconic automotive milestones from the last 130 years. Featuring the most well-known and proli�ic personalities from the world of motor racing, Unreal Autos - The Best Car Book in the World, gives safe driving tips, but also a lot of less serious stuff including original car-related poetry, paying tribute to the everyday motorist, but also the likes of Ferrari.

We’ve (that’s myself, Peter Hedditch and my business partner and co-designer, Chris Boyle) called the book, Unreal Autos, because it opens a window into some of the most unlikely and unbelievable machines ever to grace the roads. Unreal Autos - The Best Car Book in the World is available to buy from Amazon (www.amazon.co.uk/dp/1494957698)

Jersey taxi drivers need 'customer training' A report on Jersey's transport network has found an "urgent need" for better customer service from taxi drivers.

of regular and reliable all year round services which operate in their interest, not just the company's. "Although there is a mixed response regarding consumer experience, the results of the survey clearly show The study by the Jersey Consumer Council found that 40% of the 3,000 there is an urgent need for people surveyed felt customer care in customer care training in certain taxis was "fair to poor". areas of transport such as the taxi industry and some of the airlines." Consumers also have issues with availability at peak times, conduct and code of dress. “The conduct and Mr Tostevin said: "With any ordress of taxi drivers in the Channel ganisation of nearly 150 people Islands is very poor, and the availabil- there will always be one or two who need to smarten up but I ity is poor at peak times.” challenge the comments with the Michael Tostevin, president of Jersey's attitudes of some of the drivers. taxi drivers association, accepted "In my experience most of the improvements could be made, but drivers are very helpful, I have denied they were "urgent". never found them to be rude." Advocate Rose Colley, Consumer Council Chairwoman, said while 60% were happy with the customer service, the number of people saying it was fair or poor was signiﬁcant. She said : "The travelling public need aﬀordable pricing and the provision

The report focused on the running and quality of service of Jersey’s transport links, also looking at other areas of transport including buses, airlines and ferries. It found 90% of people felt safe on the Island's buses, but that

more seating for waiting passengers at Liberation Station was needed. 83% of consumers agreed they were satisﬁed with the customer care pro-

vided by Condor Ferries, however, the survey did show that there is much consumer dissatisfaction with Condor’s time keeping, timetable and the cost of travel.

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JT speeds ahead with fibre broadband 19

More than eight thousand (8,479) fibre broadband customers have had their service upgraded two weeks ahead of schedule.

Leeds Distribution Warehouse Purchase Le Masurier have furthered their sizeable UK investment programme by recently acquiring a substantial distribution warehouse, extending to in excess of 74,000 square feet on the Cross Green Industrial Estate in Leeds.

Le Masurier paid £5.7m, which equates to an equivalent yield of 6.25%, with a reversionary yield rising to 7% at review.

The vendor was Solvgrin Ltd, a Yorkshire based Property Company. AHBN LLP advised Le Masurier and Woolhouse Real Estate The tenant is Palmer & Harvey, the vendor. the fifth largest private company by turnover in the UK, Brian McCarthy, Managing Direcwho have occupied the build- tor of Le Masurier, says: ing since construction and are “We are delighted to have made currently paying a rental of another addition to our substan£373,365 per annum, which tial UK property portfolio furtherhas a further fixed uplift in ing our strategy of investment in 2019 to £422,428 per annum. the UK and Europe.”

JT has now completed this phase of its improvements to the island’s broadband services; it involved improving the download speeds for all customers already on the new fibre broadband network to at least a guaranteed 50 Mb/s. The upgrade is to the network itself, so benefits customers of all providers.

JT’s Head of Commercial Development, Dominic Vye commented: “We are really pleased that our fibre broadband customers in Jersey can now enjoy an even quicker service. We have delivered this upgrade to the network on budget and ahead of schedule, and I would like to thank the JT team who have achieved that.

Customers on the guaranteed 50 Mb/s fibre service pay from £22.99 a month, which is one of the lowest prices in the world for a comparable service. For example, in Guernsey Sure charge £34.99 a month for an ‘up to’ 40 Mb/s broadband service.

“Our customers told us they wanted a smaller, and simpler, range of products, and better ‘entry-level’ broadband speeds, and that is exactly what we are now able to deliver. To put it in context, we have seen the average data downloads quadruple in just 18 months alone. All fibre customers will now be able to access speeds of at least 50 Mb/s, from £22.99 per month, which is one of the best packages on offer in the world”.

More than 33% of JT customers have now been switched to the new fibre network, with all other broadband users being switched before the end of 2016.

The most popular ‘app’ in Jersey, BBC iPlayer HD, needs a service of at least 3.2Mb/s to work properly, whilst customers who subscribe to Netflix’s new ‘ultra-high’ defini-

tion streaming service need at least 25 mb/s, and stable connection speeds. Fibre broadband delivers that, as well as allowing more family members to use the internet smoothly and quickly at the same time. One of the benefits of fibre broadband is that it allows operators to guarantee the broadband speed delivered to a customer’s router. The actual speed achieved by any device in their home will always depend on the individual device or software being used by the customer, and the number of devices connected at any one time.

Any queries about the new broadband service are asked to contact JT on newbroadband@ jtglobal.com and fibre customers are invited to do a speedtest at www.jtglobal.com/ testyourfibre and post their results back to us. Should they not be getting the full 50Mb we have prepared a guide to factors that may be reducing their speed, and some tips on how to maximise it.

Business

Mourant Ozannes advises Endiang Holdings Inc Leading offshore law firm Mourant Ozannes has advised Canadian investment holding company Endiang Holdings Inc, an affiliate of Canada’s Labatt family, on its acquisition of ARC Group Limited.

Wendy Lambert appointed to the Board of Jersey Business Jersey Business has appointed and established businesses. As conWendy Lambert to its Board in fidence in Jersey’s economic recovthe role of Deputy Chairman. ery builds, Jersey Business is seeing a marked increase in the demand for Ms Lambert is a Jersey qualified its services. solicitor with over 25 years’ experience in providing legal advice to Peter Funk, Chairman of Jersey Jersey businesses and individuals in Business said, “We are delighted all industry sectors in the areas of that Wendy Lambert has agreed to employment law, business set-up, join our Board as Deputy Chair. We mergers and acquisitions, commer- feel that additional resource is neccial property, corporate, insolvency essary to continue to maintain the and many other aspects of the laws momentum we have generated. The relevant to operating in Jersey. existing Board is exceptionally talented and is to be congratulated for Jersey Business is an independent the work it has delivered so far. With body established two years ago by Wendy joining the team I am confithe States of Jersey to provide sup- dent we are in a very strong position port and advisory services for new to meet our longer term objectives.”

ARC Group Limited is the holding company of Asset Risk Consultants, an independent, privately owned consulting practice based in the Channel Islands providing investment consulting services on both funds and private portfolios.

Mourant Ozannes’ Channel Islands team comprising lawyers from the corporate, employment and property practices assisted Miller Thompson, one of Canada’s most respected law ﬁrms, in relation to the acquisition. Mourant Ozannes’ role included undertaking due diligence and assisting with the share purchase agreement and related completion documents as well as liaising with the GFSC and JFSC on change of control issues.

Partner Gavin Farrell led the matter. He commented: “We were delighted to assist Endiang Holdings Inc on this matter. Working closely with the regulators in both islands, our cross jurisdictional and discipline teams were able to ensure a seamless transaction for all parties involved.”

The matter was led by partners Gavin Farrell in Guernsey and Mark Chambers in Jersey, assisted by Jessica Roland, Helen Wyatt, Mathew Du Val, Bonnie McPartland and Kate Dewsnap in Guernsey and Helen Ruelle, Victoria Cabot and Matthew Shaxson in Jersey.

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Appleby scores hat-trick Extension of Free of shortlistings in STEP Will Information Private Clients Awards Leading offshore legal and fiduciary services provider Appleby has been named a finalist for three categories in this year’s Society of Trust and Estate Practitioners (STEP) Private Clients Awards.

been recognised by STEP specifically for our contentious trust and estates work. This trio of shortlistings demonstrates our strength in depth and reinforces our position as a leading provider of private client and trust legal advice.”

The firm has been shortlisted for the “International Law Firm of the Year”, “Contentious Trust and Estates Team of the Year” and “Trust Company of the Year” categories.

Farah Ballands, Partner and Group Head of Fiduciary & Administration Services, added, “Being shortlisted for these three prestigious awards is a testament to the innovation, expertise and commitment of our trust teams worldwide.”

The STEP Private Client Awards, now in their ninth year, highlight excellence among private client solicitors/attorneys, accountants, barristers, bankers, trust managers, and financial advisors. This year saw the highest number of entries yet, according to STEP. “We are honoured that STEP continues to recognise the quality of our work,” said Carlos de Serpa Pimentel, Partner and Group Head of Private Clients & Trusts. “This year marks the first time we have

STEP is a worldwide professional association for practitioners dealing with family inheritance and succession planning. They have over 19,000 members across 80 jurisdictions from a broad range of professional backgrounds. The winners will of the 2014/15 Private Clients Awards be announced at an awards ceremony held on 17 September 2014 at the London Hilton on Park Lane Hotel, UK.

The Wills team at Hanson Renouf has been overwhelmed by the demand for free information sessions. The sessions were originally offered throughout the months of June and July however due to popular demand they have been extended, and are now also being offered in August and September; with the next available appointment being on 10th September.

The sessions enable individuals to seek confidential legal information from a qualified lawyer regarding their need to either make a Will, or amend an existing one. Hanson Renouf’s Head of Wills and Probate, Michelle Leverington, commented: “it is important that people give certainty to their loved ones following their death. At Hanson Renouf we believe that as well as encouraging people to make an initial Will it is vital that existing Wills are reviewed regularly to make sure they are up to date”. The appointment-only information sessions will be held in the Hanson Renouf offices at 12 Hill Street and will take place each Wednesday morning between the hours of 8.00am and 9.30am. To book one of the half-hour appointments in September please telephone Karla on 767764 or email karla.summersshaw@hansonrenouf.com. We ask anyone attending one of the appointments to make a £5.00 donation to the firm’s chosen charity, Centre Point Trust, a charity that provides quality childcare and a safe place for children.

Institute of Directors debate to explore population control An expert panel of speakers at this year’s Jersey Institute of Directors’ Annual Debate will discuss how Jersey should approach managing population levels and immigration in order to remain a successful international business centre and an attractive place to live.

Entitled ‘Should Jersey Relax Its Immigration Policy?’, the event, sponsored by law firm Carey Olsen, will take place on 25th September at the RJA&HS. It will examine an issue that is certain to feature high on the pre-election agenda, looking at the issues involved in establishing a population cap, what sort of impact a relaxation of immigration volumes would have on island life, and how a policy might be articulated that balances the needs of businesses, economic growth and islanders. A high calibre line-up of panellists from Jersey and further afield has been assembled for the annual event, including Mark Boléat (Chairman of the Policy and Resources Committee, City of London Corporation), Geoff Cook (CEO, Jersey Finance), Kristina Le Feuvre (Owner, aMaizin! Adventure Park and Vice President, Chamber of Commerce) and Senator Paul Routier MBE (Assistant Chief Minister). A keynote speaker will also help set the scene with a look at how other jurisdictions manage their population policy. As well as exploring the needs of local businesses in all sectors, which are increasingly immersed in a global marketplace, the panellists will also look at the challenges in managing population levels with reference to practicalities such as legislative change, economic policy, pensions, tax revenue, health services and education. The event will once again be moderated by news broadcaster Alastair Stewart OBE, who is now very familiar

with Jersey. He is a presenter of a range of news and current affairs programmes including the ITV Evening News, Lunchtime News and News at Ten. In 2005, Alastair was The Royal Television Society’s Presenter of the Year, and in 2006 he was awarded the OBE in the Queen’s Birthday Honours List for his work in broadcasting and for charity.

Commenting on the topic for this year’s Debate, IoD Jersey Chairman Wendy Dorman, said: “The importance of striking a balance between meeting the increasingly sophisticated needs of businesses whilst at the same time retaining the quality of life that makes Jersey so special will be absolutely key in the run up to the elections in October. That’s why our debate this year focuses on this very issue, which is inherently complex, affects all of us, and involves some fundamental questions about our island and how we live and work here. Our line-up of speakers features a broad range of experience and I expect it to be another lively debate of real significance for Jersey’s future.” The Institute of Directors Annual Debate, which normally attracts an audience of over 500 people, will take place on Thursday 25 September 2014 at the RJA&HS from 5.30pm – 9.45pm. The IoD encourages politicians and islanders who have a view to attend. Tickets are £75 per person for both IoD members and non-members, including a drink on arrival and two course supper, and tables of ten are also available. Seats on a coach from and to Liberation Station can also be booked for £2.50 per trip. Places can be reserved by contacting the IoD Jersey Branch Officer on 610799 or E: jedirector@localdial.com. The public can get involved in the debate via the IoD Jersey 2014 Debate Group on LinkedIn and by following @ iodjersey on Twitter and using the #iodjsydebate.

Recruitment

C5 Alliance create 10 new Jobs in Jersey and Guernsey C5 Alliance has announced that they have created 10 new jobs as a result of their exceptional growth over the last year. They are seeking a variety of talented individuals to join their team, ranging from graduates to more experienced professionals.

ing for individuals to join our team who possess a real passion and interest in technology and business. C5 has always been a place for “smart peoThere are two speciﬁc job ple doing interesting things”roles being advertised at the moment including a Graduate Role in the C5 Alliance Business Intelligence team and an Infrastructure Services ConSince the acquisition of Itex sultant, but they would like to and the recent awards success, hear from any motivated and where C5 Alliance and CEO talented applicants. Mark Loane received respectively: The IoD Award for Glob- Mark Loane, CEO, of the C5 Alal Director of the Year, Jersey liance Group commented: Enterprise Award for Entrepre- “As a company we are absoneur of the Year, Large Enter- lutely delighted with our reprise of the Year, and an overall markable achievements over award for Enterprise Excel- this last year, including the lence; the company has seen relocation to our new oﬃce, an unprecedented increase in which has allowed us to evolve demand. The development of further. We are receiving a lot their new modern and innova- of great applicants and have tive work space at 25 The Es- a lot of new starters, but we planade, which includes hot- need more people to cater for desking facilities, co-working our rapid growth. We are look-

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if this sounds like you, please com/C5Alliance and the Googget in touch.” le 3D Tour of the new oﬃce at 25 The Esplanade http://bit.ly/ Applicants are encouraged to C53DTour to establish an untake a look at the C5 Alliance derstanding of the company Facebook page www.facebook. and the way it works.

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Enhance Welcomes New Director

Enhance, a leading provider of investment oversight services in the ﬁduciary sector, is delighted to announce that Barry Hardisty has joined the company as a Director. Barry has 19 years experience in the investment industry, managing, advising on and monitoring portfolios for Trustees and private clients, he is a member of the Chartered Institute for Securities and Investment. In his previous role as a Senior Investment Manager at Canaccord Genuity Wealth Management, Barry was in charge of managing a variety of multi asset class portfolios, servicing an extensive variety of clients, as well as being a UK Stock Selec-

tion Specialist. Following his appointment, Barry Hardisty, commented: “I am delighted to be working at Enhance and I am very much looking forward to supporting their growth over the coming year. Enhance is at a very exciting stage right now, with significant international expansion quickly progressing”. James Painter, Managing Director of Enhance, added: “I am delighted that Barry has joined our team. His excellent skills and expertise will strengthen our offering and I’m confident that he will make a direct impact and be a major contributor to our global development”

The uncensored truth about the Counter Offer

Counter offers and their place in a company’s retention strategy is nothing new, however the current ‘Counter Offer Culture’ is one that has been developing more steadily over the last year. Many employees are still apprehensive of leaving the security of their company and this in addition to sustained job market growth means it is commonplace once again to have more client vacancies than there are qualiﬁed candidates to ﬁll them. This is great news for Economic Growth but it is exactly this that has fuelled the current ‘Counter Offer Culture’.

What does this mean for the employee? Often it means a fairly sizeable salary increase from your current employer sometimes complimented by a new job title and a speech concerning how valuable you are to them. What is the ﬂip side? Often companies will grow to resent employees they later see as having ‘extorted’ money from them, your loyalty will be in question and you will have

Yet when faced with a counter offer from their existing company money becomes the primary resource, employees can be blinded by large salary increases; expect this and have a hard think about why you decided to leave in the ﬁrst place, often, new prospective companies are offering you those secondary factors lacking in your current role; career advancement, projects and recogni-

“Statistics show that 80% of employees that accept counter offers leave within 6 months”

As tempting as it may seem, there is rarely, if ever, a good reason to accept a counter offer and when faced with this situation the candidate must ask themselves why they decided to leave to begin with. In a market that is once again becoming candidate driven it is no surprise that companies will do whatever it takes to keep hold of their employees giving several reasons why counter offers are made. The most common being the cost of replacing you and the associated cost of your position being vacant until a replacement can be sourced. It is a fact that companies are finding it increasingly difficult to source qualified and skilled professionals so why not hang on to the ones they already have?

to justify your new salary and prove yourself all over again. I have seen many counter offers turn high performers into unmotivated and unengaged employees. Similarly I have seen many companies ‘hang’ on to employees only until they, on their own terms, can ﬁnd a replacement, thus avoiding the cost of having the position vacant. When I meet a candidate, an active or headhunted candidate I ask the same question. What are you lacking in your current role that you would like in your new position? Common ﬁrst responses are more money and / or promotion, ok what else? Often secondary responses are the true driving factors and include training, responsibility, new projects, recognition, and career advancement (not just a job title change).

tion, which according to McKinsey are the most effective employee motivators. Statistics show that 80% of employees who accept counter offers leave (or are dismissed) within 6 months of accepting the aforementioned offer. Companies concerned with the best interests of the employees rarely make counteroffers. Remember your prospective new company realised your value where your current employer may not have. Finally never obtain a counter offer to use as a bargaining chip, it breeds resentment between all parties

involved and can leave you in a difficult situation if you decide to move on in the future. Candidates prone to accepting counter offers could find it difficult to engage a recruiter eager to work with them. Marie-Clara Thaureux Recruitment Director Layton Andrews