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FORCES THAT AGGRAVATE EMOTIONS IN YOUR WORKPLACE
By Jody Urquhart Idoinspire
FORCES THAT AGGRAVATE EMOTIONS IN YOUR WORKPLACE There are forces in your workplace that could be causing negative emotions to build up and affect performance and morale:
Rules that Mask Emotion: Rules and policies can strangle employees. Some work can also be sterile, technical and at times not fulfilling. Repetitive work, especially tends to engender complacency. Humans need to express their emotions. Since most full-time employees spend the bulk of their day at work, you would expect them to take ownership and pride in something that consumes so much of their time. If that ownership is threatened (by other employees, changing policies, re-assigned projects, etc.), they may revolt and emotions will flare. Controlling Managers: Management style really affects emotions. Autocratic styles don’t fare well because these managers demand obedience and expect employees to do only as they are told. If employees feel they are under constant surveillance, they learn to react and become defensive about their work. Robbing Employees of Positive Recognition: Employees aren’t at their best at all times. If they are caught in the act of doing less-than-average work, when normally their standards are higher, they may lash out in defense. Since many jobs aren’t project-based, they have no beginning and no end; therefore, they offer no regular feeling of accomplishment on completion. Employees may feel cheated of recognition and support from management. Guarding Information: Information is power. Some employees may guard information as a form of control. Again, if this information is threatened, they may revolt. This may show up in anger, resentment, defensiveness, pleas for attention, and emotional outbursts. Employees who don’t have access to information also resent the being left out of knowledge given to others. Employees may feel they are victims rather than team members. When People Don’t Feel Heard: If employees feel their ideas aren’t important or respected then negative emotions will fester. Staff members may decide that they will just do the bare minimum because anything above this will not be appreciated. When people do a good job and don’t get recognized, resentment builds. This is a small part of book “All work and No Say” by Jody Urquhart. You can go through the whole book by visiting: All Work and No Say by Jody Urquhart ----------------------
Thank You!!! Jody Urquhart http://www.idoinspire.com