All Work & No Say Jody Urquhart
KEYS TO BETTER PERFORMANCE How do you create this kind of culture of appreciation? 1. Avoid awards that set people apart from each other, such as programs for the top sales person. Only one person can win this award, so only a few will try. It also separates winners from losers.
2. Let employees set their own goals. Show you understand how their energy helps the team and company, and acknowledge their contributions.
3. Encourage employees to acknowledge others daily. Set up an informal network, like a newsletter or bulletin board where people can brag about their colleagues.
4. Give employees the opportunity during meetings to talk about what they accomplished that week. In other words, let them brag about themselves.
5. Recognize people for more than specific projects or achievements. How does each individual’s strength contribute to the team as a whole?
6. Make every employee aware of each other’s strengths and give them a chance to learn from one another.
7. Continuously recognize the achievements of the group as a whole. Allow them to savor the feeling of achievement.
8. Reinforce the value of the work itself because the caliber of their functions affects their customers.
9. Celebrate the vision of the company and how the group, made up of the individuals within it, helps to achieve that vision.
10. Design incentives to reward departments for the whole group’s accomplishments. Create a work environment where people will wish to contribute and succeed. Employees expect to be involved. To help your employees and managers work together towards common goals, include your corporate core values into the program. If your organization boasts customer service, include several aspects of this on the performance evaluation.
This is a small part of the book “All work and no say” by Jody Urquhart. You can go through the whole book by visiting: All work and no say by Jody Urquhart
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