Business Outlook June 2018

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JUNE 2018 CHAIRMAN’S MESSAGE PAGE 3

7 WAYS TO IMPROVE WORK ENVIRONMENT PAGE 5

PHOTO CREDIT: JOPLIN MEMORIAL RUN –SAMANTHA VOGEL, JV PHOTOGRAPHY

VETERAN-OWNED BUSINESS RESOURCES PAGE 6

OUR MEMBERS ANNOUNCE PAGE 12 PHOTO CREDIT: MERCY PARK MURAL – PAUL WHITEHILL, WHITEHILL ENTERPRISES

IT’S TIME FOR HOT LINKS AUGUST 23-24 PAGE 19

…more awards, announcements and opportunities inside!

PHOTO CREDIT: MSSU GRADUATION – MSSU

N E W S L E T T E R

P R E S E N T E D

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5 LEVEL SPONSORS

BOARD OF DIRECTORS 2018-2019 EXECUTIVE COMMITTEE Brandon Davis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chairman of the Board Jerrod Hogan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chairman Elect of the Board Kelli Perigo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Treasurer Clive Veri . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Past Chairman of the Board Louise Secker . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vice Chairman Membership/ Community Development Services Brent Baker . . . . . . . . . . . . . . . . . . . . . . . . . . . Co-Vice Chairman Membership/ Community Development Services Betsy Kissel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Co-Vice Chairman Economic/ Workforce Development Services

DIRECTORS Gina Atteberry Michael Beatty Todd Chenault Jeremy Drinkwitz Donovan Edwards

Rick Grise Jacqueline Hackett Mark Johnson Dr. Alan Marble Karen Plott

PARTNERSHIP

S T A R

EX-OFFICIO DIRECTORS Sam Anselm John Bartosh Shawn Daniel Mike Gray Dr. Brad Hodson

Dr. Jennifer Methvin Dr. Melinda Moss Sergio Rizo Marilyn Ruestman Gary Shaw

CHAMBER STAFF EXECUTIVE Mark Turnbull . . . . . . . . . . . . . . . . . . . Interim President, Chief Operating Officer Tonya Sprenkle . . . . . . . . . . . . . . . . . . . . . . Chief Financial Officer/Vice President Lisa Kelly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Executive Assistant

FINANCE & MARKETING Samantha Doubledee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Finance Manager Shayla Sisk . . . . . . . . . . . . . . . . . . . . . . Marketing & Public Information Manager

MEMBER SERVICES Ginger LaMar, IOM . . . . . . . . . . . . . Director of Member Services & Development Stephanie McGrew . . . . . . . . . . . . . . . . . . . . . . . . . . . Member Events Producer Jim Kesler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Membership Sales Strategist

ECONOMIC & WORKFORCE DEVELOPMENT

PLATINUM LEVEL City of Joplin Crossland Construction Company Downstream Casino Resort Empire - Liberty Utilities Central KOAM-TV/FOX 14 - KFJX SNC Squared Stronghold Data LLC

CHAIRMAN LEVEL Commerce Bank EaglePicher Technologies, LLC Freeman Health System General Mills H.E. Williams, Inc. Joplin Floor Designs Joplin Globe Publishing Company Joplin Supply Company KODE-TV/KSNF-TV Lamar Outdoor Advertising Lancaster Signs Mercy Hospital Joplin Missouri Southern State University Results Radio, AMI Radio Group Southwest Missouri Bank US Bank, N.A.

PRESIDENT LEVEL Arvest Bank BKD, LLP Community Bank & Trust (CBT) Lakeland Office Systems, Inc. Roper Honda Show Me The Ozarks Magazine Weed Whackers, Inc.

Rob O’Brian, CEcD . . . . . . . . . . . . . . . . . . . . Economic Development Consultant Kevin Welch . . . . . . . . . . . . . . . . . . . Director of Business Attraction & Retention Loni Smith . . . . . . . . . . . . . . . . . . . . . . . . Director of Small Business Incubation

ADMINISTRATIVE SUPPORT Lea Schroer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Administrative Assistant Jan Newman . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Program Support Assistant

FIND US AT:

Joplin Area Chamber of Commerce 320 E. 4th Street, Joplin, MO 64801 (P) 417.624.4150 (F) 417.624.4303

www.joplincc.com /joplinchamber /joplinchamber

DIRECTOR LEVEL Cable ONE Business Choice Marketing Connell Insurance, Inc. Joplin ProPrint Motive Matters Storm Cloud Marketing

BUSINESS OUTLOOK JUNE 2018

CHAIRMAN’S MESSAGE Warmer weather is finally here and I hope all our members are looking forward to a busy and fulfilling summer!

Your Chamber, under the interim leadership of Mark Turnbull, continues to be a busy place, focused on programs and services to promote and support our membership. It was great to see the large crowd at our 101st Annual Membership Banquet in late April – it was a night of celebration and awards, recognizing the contributions of small and large businesses, teachers and nonprofits in making Joplin a great place to live.

As you know, your Chamber Board of Directors’ primary focus this year is working through the process of selecting the next Chamber President. A Transition Team comprised of Board members, Chamber members and other stakeholders will work with an executive search firm (to be selected in early June) to identify experienced candidates for the position. Our goal is to involve a variety of Chamber members in the interview and selection process, to be sure we get the very best candidate for the position. I’ll keep the membership informed as we move forward.

Thank you all for your commitment to the JACC! As always, feel free to contact Mark Turnbull or me with any questions during this interim period.

Brandon Davis Davis CPA Group, LLC 2018-2019 Chairman of the Board

Please welcome Shayla Sisk to the Joplin Area Chamber of Commerce. She is a recent graduate from Pittsburg State University.

She earned a Bachelors of Business Administration with an emphasis in Marketing and Management. Her hobbies include hiking, hunting, kayaking and much more outdoors. She is eager to learn from everyone in this organization as the Marketing and Public Information Manager for JACC. We are excited to have her as part of the team!

STATE OF THE LOCAL ECONOMY: A REPORT FROM YOUR CHAMBER METROPOLITAN STATISTICAL AREA Employment Rates (Non-Seasonally Adjusted)

MARCH 2018 AREA

JOPLIN, MO METROPOLITAN STATISTICAL AREA

FEBRUARY 2018

LABOR FORCE

EMPLOYMENT

UNEMPLOYMENT

84,243

81,563

2,680

RATE

LABOR FORCE

3.2% 84,586

EMPLOYMENT

UNEMPLOYMENT

81,855

2,731

MARCH 2017 RATE

LABOR FORCE

3.2% 84,951

EMPLOYMENT

UNEMPLOYMENT

RATE

81,874

3,077

3.6%

MSA is comprised of Jasper and Newton Counties. Information is drawn from the U.S. Bureau of Labor Statistics.

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BUSINESS OUTLOOK JUNE 2018 4

7 Ways to Improve Your Work Environment in Your Small Business MELINDA F. EMERSON, known to many as SmallBizLady, is one of America’s leading small business experts

Do you have a formal workplace? Do people laugh in your workplace? Do you see lots of collaboration in your office? If you are not sure how to answer these questions, chances are you might not have a work environment that is optimized for people to do their best work. Work can be stressful, and in order for you to allow your employees to flourish, you need to build an environment that fosters collaboration and openness. Here are my 7 best ways to improve your work environment in your small business.

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BUSINESS OUTLOOK

1. STAY APPROACHABLE Stay visible to your team. Always have an open door policy. Certainly you don’t want to undermine your managers and make people feel like they can work around the rules, but you do want to weigh in on staff meeting, big decisions and ask for feedback publicly. Too often business owners disappear into their offices, and do not seem approachable once the first layer of management is hired. It’s also important to share the vision, mission, sales goals with the entire team so that everyone knows what you’re working toward and how valuable their role is in it.

2. ENCOURAGE EVERYONE TO TAKE BREAKS No one’s whole life should take place in front of their laptop. Everyone in your business should take a break every hour or so, including you as the business owner. People need to step away for lunch, a water break, a phone call, or even a walk. The clearing of one’s head is important. It allows employees to recharge so that they can stay fresh and on top of all the tasks in front of them.

3. KEEP IT SOCIAL When you have a small team, you want to do things to help everyone get to know each other. The goal is to help everyone build trust and find common ground, especially if you have a multigenerational team. Once a month, organize something social for the team such as a book club, monthly birthday celebration, a happy hour, a bowling night or a potluck feast. If you have a virtual team, look for an opportunity to get everyone together in person at least once a year as conference calls can get stale.

4. OFFER OPTIONS FOR MOVEMENT People are too sedentary; movement is key to keeping people engaged and on their toes. Offer your employees standing desks, if requested. Allow people a changing area to shower if they hit the gym before or after work. Encourage walking or biking to work, and stretching in your workplace should be a must for everyone. Hunching over a computer is not good for posture or alignment.

5. OFFER FLEX TIME Working 9-5 doesn’t work for everyone. Some people have small children or elder care responsibilities or they just don’t do their best work in the morning. The more flexible you are with your employees that harder they will work. Commuting is tough for people, especially for those in big cities with nightmare traffic. Allow people to work from home a couple of days a week or to move their hours to 7am-3pm to make their life work better. Use Zoom, conference calls, and project management software like Teamwork to make sure key projects and routine tasks don’t get dropped.

6. CREATE STRESS RELIEF AREA Reimage your break room. Create a lounge area in your offices with bean bags, stress balls, healthy snacks and a community library. Encourage employees to go there during the workday to chill out and eat, read, watch TV or listen to music. You might even want to add a TV, yoga mats, and nap cot in there, for the occasional power nap or meditation session. Your goal is to make your business environment as stress free as possible, especially if the work or deadlines are highly demanding.

7. ENCOURAGE PEER TO PEER COMMUNICATION Encourage your employees to talk to each other especially if there’s any kind of conflict. Passive aggressiveness should not be rewarded; instead train your managers to always encourage direct communication among your team members or facilitated communication if there is real dysfunction. If there’s a workplace bullying issue, that’s something different, but miscommunication happens when people make assumptions about other people’s intentions. Miscommunication also happens when everyone doesn’t have all the information needed to do their job. Mentor your employees to handle conflicts themselves. A direct conversation that is factual and not emotional can go a long way towards building a strong team.

Workplace stress is real, and you might not think it’s stressful working for you, but chances are it might be happening and you don’t know it. Be proactive about creating a work environment that people want to work in. Ask for feedback and survey your employees to find out how you can set them up for success.

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BUSINESS OUTLOOK

Veteran-Owned Business Resources JUNE 2018

by KAREN BRADSHAW, Director of the Center for Entrepreneurship at Missouri Southern State University

“America was not built on fear. America was built on courage, on imagination and an unbeatable determination to do the job at hand.”

–HARRY S. TRUMAN

American Veterans endeavor to improve the United States economy by starting and operating companies in the United States. Americans owe a debt of gratitude to the 20.4 million Veterans now living in the U.S. and abroad.

According to the Survey of Business Owners: Veteran-Owned Businesses 2012 (U.S. Census Bureau), there were 2.5 million businesses (or about 9 percent of all U.S. companies) owned by American Veterans. In 2012, these firms generated $1.2 trillion in sales receipts, and employed about 5 million people. They had payrolls totaling $195 billion dollars. About one in seven businesses in the United States is Veteran-owned. Over 1.2 million Veterans operate their own firms in the Four-State Area.

The Institute for Veterans and Military Families completed Number of Number of a study in 2016 that indicated Veterans are 1.2 times more veterans veteran-owned businesses likely to be self-employed than non-Veterans. About 88 Missouri

479,828 49,587 percent of self-employed Veterans are 46 or older. Since Kansas

211,113 21,797 2007, business-ownership has increased by 295 percent for Arkansas 237,311 26,205 women Veterans; 50 percent for minority Veterans; and 56 percent for Hispanic Veterans.

Oklahoma 312,492 36,540 The SBA’s Office of Advocacy’s study revealed that more U.S. 21,369,602 2,540,706 than one-third of Veteran entrepreneurs said they had SOURCE: U.S. CENSUS BUREAU, 2012 gained skills from their active duty service that were directly relevant to business ownership.

The following list provides governmental and educational organizations that provide information about business, financial, and governmental programs that are available to American Veterans: n http://www.va.gov/osdbu/ The U.S. Department of Veteran Affairs provides the Office of Small & Disadvantaged Business Utilization, which is a resource for Veterans wanting to start their own small business. n https://www.nrd.gov/ The National Resource Directory (NRD) is for wounded, ill and injured Service Members, Veterans, and their families. This site provides information about benefits, compensation, education, and other resources. n https://www.sba.gov/business-guide/grow-your-business/veteran-owned-businesses U.S. Small Business Administration provides loan guarantees, on-line training resources, business advocacy, local directories, and information that can assist Veterans wanting to start and operate a business. n http://showmeheroes.mo.gov The Missouri Career Source service allows Veterans to post their resumes and connect with employers who have pledged to hire Veterans returning from active duty. n http://mvc.dps.mo.gov/ The Missouri Veterans Commission assists all Veterans and their dependents regarding the rights of Veterans and their available government benefits.

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n https://www.kcva.ks.gov/ ​ The Kansas Commission on Veterans’ Affairs Office provides Kansas Veterans and their eligible dependents with information and assistance through the coordination of programs and services.

n http://odva.ok.gov/ The Oklahoma Department of Veterans Affairs provides nursing care, financial assistance in emergencies, and field service counseling in the filing of claims for U.S. Department of Veterans Affairs and state benefits. n https://missouribusiness.net/ptac/ The Missouri Procurement Technical Assistance Centers (MO PTAC) assist businesses, including small, disadvantaged and women owned firms, in obtaining federal, state and local government contracts.

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BUSINESS OUTLOOK

n https://www.mssu.edu/student-affairs/financial-aid/veteran-services/index.php The Veterans Service Office at MSSU assists current service members, Veterans, and their family members in utilizing their educational benefits, as well as financial aid and scholarship information. n http://www.mssutraining.com/ The MSSU Small Business & Technology Development Center provides confidential and free business consulting services to Veterans who are business owners or want to start a business.

Veteran-Owned Business Resources If you are an American Veteran who owns a business or wants to start a business, you should attend. This event will assist business owners in identifying the key issues and opportunities facing small businesses, and to encourage them to network together to develop strategies to enhance growth and success. The event will feature Representative Charlie Davis, who is a Veteran, business owner, and Chair of the Missouri House of Representatives Veterans Committee; Veteran business owners who will provide tips for growth and success in business; and representatives from Veteran business service organizations. Participants will have the opportunity to network with other Veteran business owners and discuss resources for Veterans. Register at: http://www.mssutraining.com

Date: June 7 (Thursday) @ 8:00-10:00am n There is no cost to American Veterans and their spouses to attend Location: MSSU, North End Zone (near Fred G. Hughes Stadium, 3950 Newman Road, Joplin MO 64801)

HERE ARE THE DETAILS YOU NEED TO KNOW: 1. Go to www.joplincc.com.

2. Click login at top of page with your Member Account login.

3. Click the Business Center Tab – scroll down to jobs.

4. Click Job Postings tab on right.

5. Fill in the blanks – submit when finished. Your listing will show up online once approved.

We’re helping you find talented employees! Join us as we RECRUIT MILITARY TALENT to the Joplin area! We are expecting to reach 50,000+ vets and transitioning military across the central US each month.

They have great skills, the best training, a strong work ethic and dedication.

You can participate by listing your jobs on the Chamber’s Jobs Board (instructions in the righthand column). Many of them are looking for a place that is welcoming, family-oriented, has great health care, offers great job opportunies along with education and training options and supports Veterans.

GET YOUR JOBS LISTED NOW!

For more information on the campaign and how your firm can join in and get brochures, contact Mark Turnbull at mark@joplincc.com or call the Chamber office at 417.624.4150.

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BUSINESS OUTLOOK JUNE 2018 8

BUSINESS OUTLOOK MISSOURI SOUTHERN STATE UNIVERSITY THE ROBERT W. PLASTER SCHOOL OF BUSINESS 3950 Newman Road, Joplin, MO 64801-1512 Phone: 417.625.3128 • Fax: 417.625.9782

JUNE TRAINING EVENTS

JUNE 2018

SMALL BUSINESS & TECHNOLOGY DEVELOPMENT CENTER

STARTING A SMALL BUSINESS: THE FIRST STEPS

Before you start a business, be certain to attend this seminar. Participants will have an opportunity to assess their business idea, learn about the importance of planning, discuss legal and regulatory requirements, learn about marketing strategies, and identify sources of financing. Each participant will receive a Start-up Manual.

Date: June 5 (Tues.), 1:30-4:30pm n Location: Plaster Hall, MSSU (See yellow signs at entrance for room #) n Cost: $29/business (2 attendees per business)

VETERAN-OWNED BUSINESS RESOURCES

If you are an American Veteran who owns a business or wants to start a business, you should attend. This event will assist business owners in identifying the key issues and opportunities facing small businesses, and to encourage them to network together to develop strategies to enhance growth and success. The event will feature Representative Charlie Davis, who is a Veteran, business owner, and Chair of the Missouri House of Representatives Veterans Committee; Veteran business owners who will provide tips for growth and success in business; and representatives from Veteran business service organizations. Participants will have the opportunity to network with other Veteran business owners and discuss resources for Veterans. Register at: http://www.mssutraining.com Date: June 7 (Thurs.), 8:00-10:00am n Location: MSSU, North End Zone (near Fred G. Hughes Stadium,) n NO Cost: to American Veterans/Spouses

MICROSOFT EXCEL LEVEL 1

Learn the practical uses of Microsoft Excel. Participants will be given an overview of Excel and will learn how to build, format, save, and print Excel workbooks. During this training event, participants will learn how to create basic worksheets with text, numbers, formulas, and functions. Learn to utilize ribbons, the help system and other Excel features. Find out how to insert, delete, move, and copy data. Learn how to create and modify charts.

Each participant will receive a manual and completion certificate. Note: This is a 2-day training.

Date: June 11 & 13 (Mon.-Wed. ), 1:30-4:30pm (both days) n Location: Plaster Hall, MSSU (See yellow signs at entrance or email for room #) n Cost: $124

QUICKBOOKS DESKTOP: UTILIZATION, TIPS, AND TRICKS

This training will be a demonstration of QuickBooks and how to best utilize the program and its features.

Date: June 19 (Tues.), 1:30-4:30pm n Location: Plaster Hall, MSSU (See yellow signs at entrance for room #) n Cost: $79

VALUE PROPOSITION CANVAS

A business model is the foundation upon which an organization’s strategy is constructed. In our dynamic economy, companies must review their business model on a regular basis to maximize their performance and increase their profits. The Value Proposition Canvas is a tool to analyze a company and to more clearly understand their customers, create better products, and grow businesses.

Date: June 20 (Wed.), 1:30-3:00 pm Location: Plaster Hall, MSSU (See yellow signs at entrance for room #)

Cost: $39

BUSINESS FINANCIALS: THE BASICS

The first in a series of three, this training is designed for business owners, managers, and those who want to learn how to turn financial statements into useful management tools. Participants will review the accounts listed on the Profit & Loss statement and Balance Sheet and will learn how to calculate several useful ratios from these financial statements. Participants will then learn how to make business decisions from this information.

Date: June 28 (Thurs.),1:30-3:30pm n Location: Plaster Hall, MSSU (See yellow signs at entrance for room #) n Cost: $49

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BUSINESS OUTLOOK JUNE 2018

RIBBON CUTTINGS PRESENTED BY… Ribbon provided by COUNTRYSIDE IN THE CITY

O’Brian and Associates, LLC Rob O’Brian, Owner New Chamber membership

3600 Auto Service Shane Pennel, Owner 724 South St. Louis Avenue Ground breaking for new location

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Fuzzy’s Taco Shop Shannon O’Quinn, Owner 3607 South Range Line Road New Chamber membership

Pentecostal Life Center Jarrod Jones, President 5505 Gateway Drive Grand opening of PLC Kidz Childcare and Preschool

Sun Solar LLC Trent Bartz, Sales Manager 409 East 7th Street New location

Taxpayers Who Usually Itemize Deductions Should Check Their Withholding to Avoid Tax Surprises IR-2018-120, May 16, 2018 WASHINGTON – The Internal Revenue Service encourages taxpayers who typically itemized their deductions on Schedule A of the

JUNE 2018

BUSINESS OUTLOOK

Form 1040 to use the Withholding Calculator this year to perform a “paycheck checkup.”

People who have itemized before may be affected by changes from the Tax Cuts and Jobs Act. Taxpayers who itemize should use the IRS Withholding Calculator to make sure their employers are withholding the appropriate amount of tax from their paychecks for their financial situation.

The law changes are effective in 2018 and affect the tax returns taxpayers will file in 2019. The new law makes a number of major changes, including: n Limiting the deductions for state and local taxes n Limiting the deduction for home mortgage interest in certain cases (see IR-2018-32 for more information) n Excluding deductions for employee business expenses, tax preparation fees and investment expenses, including investment management fees, safe deposit box fees and investment expenses from pass-through entities The Tax Cuts and Jobs Act nearly doubled standard deductions and changed several itemized deductions. Some individuals who formerly itemized may now find it more beneficial to take the standard deduction, and this could affect how much a taxpayer needs to have their employer withhold from their pay. Also, even those who continue to itemize deductions should check their withholding because of changes made by the new tax law.

The IRS urges taxpayers to complete their “paycheck checkup” as early as possible so that if a withholding amount adjustment is necessary, there’s more time for withholding to take place evenly throughout the year. Waiting means there are fewer pay periods to make the tax changes – which could have a bigger impact on each paycheck.

Having too little tax withheld could result in an unexpected tax bill or penalty at tax time in 2019. Adjusting withholding after a “paycheck checkup” can also prevent employees from having too much tax withheld. With the average refund topping $2,800, some taxpayers might prefer to have less tax withheld up front and receive more in their paychecks.

USING THE WITHHOLDING CALCULATOR When taxpayers use the Withholding Calculator, they can indicate whether they are taking the standard deduction or itemizing their deductions. If they are itemizing, they’ll enter estimates of their deductions. The Withholding Calculator applies the new law to these amounts when figuring the user’s withholding.

It’s helpful if taxpayers have their completed 2017 tax return when using the Withholding Calculator. It can help them estimate the amount of income, deductions, adjustments and credits to enter. They’ll also need their most recent pay stubs.

These help the calculator compute the employee’s withholding so far this year.

Calculator results depend on the accuracy of information entered. If a taxpayer’s personal circumstances change during the year, they should return to the calculator to check whether their withholding should be changed.

Employees can use the results from the Withholding Calculator to help determine if they should complete a new Form W-4 and, if so, what information to put on a new Form W-4.

The Withholding Calculator does not request personally-identifiable information, such as name, Social Security number, address or bank account numbers. The IRS does not save or record the information entered on the calculator. As always, taxpayers should watch out for tax scams, especially via email or phone and be alert to cybercriminals impersonating the IRS. The IRS does not send emails related to the Withholding Calculator or the information entered.

ADJUSTING WITHHOLDING Employees who need to complete a new Form W-4 should submit it to their employers as soon as possible. Employees with a change in personal circumstances that reduce the number of withholding allowances must submit a new Form W-4 with corrected withholding allowances to their employer within 10 days of the change.

As a general rule, the fewer withholding allowances an employee enters on the Form W-4, the higher their tax withholding will be. Entering “0” or “1” on line 5 of the W-4 means more tax will be withheld. Entering a bigger number means less tax withholding, resulting in a smaller tax refund or potentially a tax bill or penalty.

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BUSINESS OUTLOOK JUNE 2018

True North Enterprises announces their partnership with the Joplin Outlaws and Compass Quest to host the Veteran Appreciation Baseball Game and Music Festival on June 30th at Joe Becker Stadium. Music starts at 12:30 pm and the game starts at 7:00 pm. Check their Facebook page for details at www.facebook.com/tneleadership. For further details please contact Senior Instructor Brodi Pursley at 417365-9174 or visit the website at www.TNEleadership.us Don’t miss Rhythm & Brews on Saturday, June 2, brought to you by Community Support Services of Missouri. “Rhythm & Brews Forty Years of Excellence Tour” will celebrate Community Support Services of Missouri’s 40th anniversary.

The agency serves individuals with developmental disabilities in a 10 county region. Rhythm & Brews will be held at the Wilder’s Event Center (formerly The Bypass) located at 1208 S. Main Street. The event starts at 6 pm and will feature Kitchen Pass favorites for dinner, four bands, craft beer tasting and four decades of music on two stages. The headliner will be The Mixtapes playing 90’s music at 9 pm in the ballroom. For a complete schedule and to purchase tickets, please see https://cssmo.org/calendar/events/1278.

General admission tickets are $40 each.

Specialty Risk Insurance has several new faces at the agency. Kelly Roberts is a Commercial Account Manager/CSR and Tiffany Ingle has joined the Employee Benefits team as an Account Manager/CSR. Their Employee Benefits team has also expanded to include Jo Ann Evans, Employee Benefits Consultant and Harold Woodward, Life and Financial Services Consultant.

Steve’s Frame & Body Shop has achieved CertifiedRecognized Collision Care Provider status by the Assured Performance Network, a non-profit consumer advocacy organization. The certification signifies that Steve’s possesses the manufacturer-specified tools, equipment, training and facility modifications essential to the repaired vehicle fit, finish, durability, value and safety and is part of the most technically advanced collision repair capable network. Call Steve’s for your collision repair needs at 417.781.4433 or www.stevesframe.com.

The Titanic Museum Attraction in Branson pays tribute to The Amazing Women of Titanic! How hope, ambition, talent, passion and optimism helped break glass ceilings and opened new horizons for women. Dresses from 1900 are on display now through November.

Community Support Services of Missouri is hiring! Check out all opportunities at https://cssmo.org/employment or click on the “Jobs” tab at https://www.facebook.com/ communitysupportservicesmo . They offer a $400 sign-on bonus and tuition reimbursement to those who qualify!

Community Support Services of Missouri’s mission is to foster and promote maximum independence, quality of life, personal growth, health and safety for the individuals they serve.

Dr. Talon Maningas has been announced as one of 500 board-certified doctors worldwide to receive the RealSelf 12 500 honor, an esteemed accolade recognizing the highest-

OUR MEMBERS ANNOUNCE PRESENTED BY…

rated and most active doctors on RealSelf, the world’s largest online aesthetics community to learn about cosmetic treatments and connect with doctors and other clinicians.

The RealSelf 500 honorees are selected based on a variety of criteria, including the quality and quantity of patient reviews, as well as engagement with the RealSelf community via questions and answers and the sharing of before and after treatment photos. Dr. Maningas owns and operates Maningas Cosmetic Surgery in Joplin, MO. His specialties include full body and facial cosmetic procedures, and he has been a cosmetic surgery practitioner since 2016. He is from Joplin and after completing medical school and a year long intensive fellowship training in full body and facial cosmetic procedures in Chattanooga, TN, he and his family returned to their hometown to practice full time.

Please join the Joplin Convention and Visitors Bureau for a ribbon cutting on Sunday, June 17th, 6:00 pm in Schifferdecker Park to welcome the nearly 600 cyclists who will have gathered to leave Joplin on Monday morning, June 18th for the 5-day BIG BAM RIDE (Bike Across Missouri). This is the first time for Joplin to host this annual ride, plus it is the first time to be held on Missouri Route 66. Cyclists will end their journey in Eureka, Missouri on June 22nd. In addition, the ribbon cutting will formally dedicate the Missouri portion of Route 66 as U.S. Bicycle Route 66 (USBR66), adding 300+ miles to the U.S. Bicycle Route System, a bicycle-based transportation system sponsored by the American Association of State Highway and Transportation Officials (AASHTO). Local and Missouri Department of Transportation officials will be present. Missouri and Kansas are the first of the eight Route 66 states to achieve this designation.

Arvest Bank announced in early April the beginning of its eighth annual 1 Million Meals initiative, which challenges bank associates, customers and community members to fight hunger in the more than 120 communities the bank serves by providing meals to those in need. On May 10, the bank announced the campaign has exceeded one million meals, reaching the goal with more than three weeks remaining in the campaign. A total of 1,002,353 meals have been raised. Arvest branches have been participating in the 1 Million Meals initiative by collecting nonperishable food

items and monetary donations. These efforts will continue through June 2, with the donations given to the local communities Arvest serves later in the month.

H.E. Williams recently welcomed Amy Buzbee to the Williams team as Business Development Manager.

Amy will be the face of H.E. Williams in their local market, familiarizing customers with their products and capabilities. Amy’s background includes roles in both the distribution and manufacturer’s representative levels as Inside Sales, Purchasing, Quotations, and Outside Sales. In their spare time, Amy and her husband (Tyler) love cooking together and are fitness enthusiasts who enjoy being a part of their kids’ athletic endeavors.

Jennifer Reeves, Loan Administrator Officer for Southwest Missouri Bank, was recently installed as Governor of the South Central Region of Soroptimist International of the Americas. Jennifer has been a member of Soroptimist International of Joplin since 2006, and is the first person from the Four State area to hold this elected position. Since 1937, Soroptimist International of Joplin has devoted its energy to passionately improving the lives of women and girls in their local community and throughout the world. For more information, visit their website at www. joplinsoroptimist.org.

Please join The Alliance of Southwest Missouri for the 11th Annual Community Hope Conference on June 21 and 22 at Calvary Baptist Church, 600 East 50th Street. Whether you’re

a social worker, nurse, doctor, police officer, counselor, foster parent or work in another helping profession, you’ll leave this event energized and armed with practical tools to impact your clients and/or children immediately! With two days of dynamic, informative workshops and two keynote speakers, you are sure to walk away with some great information.

Register for your spot today at www.theallianceofswmo.org/ event/2018-community-hope-conference/.

JUNE 2018

BUSINESS OUTLOOK

The Workforce Investment Board is offering several free pre-apprenticeship programs. The next session in Joplin will be on June 11, 2018 at the Advanced Training and Technology Center, 420 Grand Avenue, for the building trades. The training includes 280 hours paid work experience and attendees will earn OSHA 10, CRP, NCRC, and Forklift Certification. Apply online at www.surveymonkey.com/r/ GWCKBD8 or call 417-629-3000.

Gardner Express Care, located behind Walmart on 26th and Maiden Lane, provides low-cost primary and urgent care as well as exceptionally successful and affordable weight loss services. There are many services we offer for extremely affordable prices with or without insurance! See their facebook page or visit www.gardnerexpresscare.com!

Please submit your “Our Members Announce” items by the tenth of the month to info@joplincc.com.

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BUSINESS OUTLOOK JUNE 2018

JACC ALERTS Do you often find yourself getting so busy you forget about a ribbon cutting or a networking event at the Chamber? Want to know everything that is going on at YOUR Chamber? If you answered YES to any of these questions, JACCAlerts can help!

Follow these simple steps to choose which JACCAlerts you receive via text messages. JACCAlerts are sent one hour prior to the event start time. You can opt out of JACCAlerts at any time in the Members Only area of Joplincc.com or simply by replying “STOP” when you receive a message.

Step 1. Log in to Members Only area on Joplincc.com or simply use the QR code at the right to

access Members Only.

Step 2. Choose “Login” on Joplincc.com.

Step 3. Choose “Member Representative Account” and enter your user name and password. If you do not know that information, simply click on the “Forgot Login” link and you will receive an email with that information.

Step 4. Once you log in, navigate to the “Address” tab. Enter your mobile number in Phone 2 if it isn’t already there, and choose “Mobile, Opt-in Text Alerts” in the drop down box. Click Save.

Step 5. Next navigate to the “Options” tab and choose which categories you would like to receive.

Step 6. Click Save and sign out. If you have any trouble, simply call 417.624.4150 and Lea will help you with the process.

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What would you like to get out of YPN?

YPN Gives Back to CAMP QUALITY

When: Monday, June 4, 2018

Where: 10357 Eland Road, Neosho, MO (Ozark Camp and Retreat Center)

Time: 4:30-6:00 pm (setup) and 6:00-8:00 pm (games) Contact: Jessica Carr 620.496.7113 (call with any questions or if having trouble finding the camp) Volunteer: https://www.signupgenius.com/ go/30e0544afab2aa3f85-ypngives1 n Looking for 15-25 volunteers to help with all the games. n Please donate 2-3 hours of your Monday night to Give Back to the campers of Camp Quality! n Contact Jessica for the list of items needed at jcarr@bkd.com.

This year’s Camp Quality theme is Blast from the Past! and our night is the 70’s!

We will be providing an array of games and activities.

In the spirit of the theme, wear your favorite tiedye shirt. If you do not have a tie-dye shirt, please wear your YPN shirt.

Thank you to our YPN program sponsor…

JUNE 2018

BUSINESS OUTLOOK

I wanted to start off with this question because when I joined YPN I did not know the answer to it, except I was looking to network. I would also second guess myself, looking back, if I knew what networking meant. I was looking to make a sale and expand my business portfolio as quickly as possible.

When I joined YPN there were around eight workgroups and somehow, I managed to join six of them. Starting out in each of the workgroups it seemed like I did not have much to offer, but would still go to the meetings. I consistently doubted myself and abilities. After a few months I found myself taking on and leading projects that, at one point, I never thought I would see myself doing. This trend continues for me today.

I have discovered that YPN is an organization for me to push myself in my own development, both personally and professionally. Through YPN, I have learned to better myself by putting myself in situations that are uncomfortable and saying yes to additional tasks. I have also developed friends who have supported me in this process, and who are using YPN in the same manner.

What I would like to do is to challenge you. Of course, I would like to challenge you to get involved, or more involved in YPN, but I would also like to challenge you to find something about yourself that you would like to improve on. I guarantee I am still working on my own challenges because I want to continue to better myself. What would you like to work on and how can YPN help?

—Shawn Daniel, YPN Chair 2018-2019 Business Banking Relationship Manager, Commerce Bank

2018-2019 YPN EXECUTIVE COMMITTEE Shawn Daniel Chairman

Jennifer Little Co-Chairman

Ryan Melton Past Chairman

Joe Malin Hayley Sirmon Whitney Warren Dale Clark Alex Gandy Courtney Barnard Drew Kimble Sergio Rizo Ray Moore Heidi Smorstad

YPN NEW MEMBERS Caleb Jones

Simmons Bank

Shayla Sisk

Joplin Area Chamber of Commerce

Stephanie Stroud, DVM

Cornerstone Animal Hospital

Alexa Richardson

Liberty Utilities-Empire District

Kelly Dinger

Liberty Utilities-Empire District

Candice Kelly

Liberty Utilities-Empire District

Katie Matthews

Liberty Utilities-Empire District

Tara Arefieva

Keller Williams Realty of Southwest Missouri

Jessica Struckhoff

Paragon Architecture, LLC

Sagan Vreeland

U.S. Cellular - Premier Locations

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BUSINESS OUTLOOK Gardner Express Care

WELCOME NEW MEMBERS

JUNE 2018

Clinics & Medical Groups 1701 West 26th Street, Suite G Joplin, MO 64804 417.952.2369 www.gardnerexpresscare.com Christopher Gardner, Owner/Nurse Practitioner Sponsor: Dr. Renee Walker, Joplin Ear, Nose & Throat; Jim Kesler, JACC

Mauve Advertising Agencies 2010 Kentucky Avenue Joplin, MO 64804 417.388.3370 www.mauvemodern.com Joanna Lee, Owner Sponsor: Stephanie McGrew, JACC; Jim Kesler, JACC

The Chamber’s Board of Directors and staff are pleased to welcome our newest Chamber Members.

Please keep these and all Members in mind when looking for goods and services.

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Caroline’s Cream & Coffee Ice Cream Shop 1027 South Main Street, Suite B Joplin, MO 64801 417.624.3000 www.sweetcarolinescc.com Monica Long Sponsor: Jim Kesler, JACC

Dent Perfect LLC, dba HailUSA Dent Removal 5337-E South Campbell Avenue Springfield, MO 65810 855.424.5872 www.hailusa.com Tammy Nicholson, Office Manager Sponsor: Jim Kesler, JACC Invite your clients or vendors to join the Chamber. Contact Jim Kesler at 417.624.4150 or jim@joplincc.com.

BUSINESS OUTLOOK 2BReal, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2017 Abundant Shine, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2014 Ray Alburty Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1973 The Alliance of Southwest Missouri . . . . . . . . . . . . . . . . . . . 1999 Allstate-Loretta Bailey Agency . . . . . . . . . . . . . . . . . . . . . . 2005 Alzheimer’s Association, Greater Missouri Chapter . . . . . . . . . 2016 Autotronics, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1967 Beimdiek Insurance Agency, Inc. . . . . . . . . . . . . . . . . . . . . . 1988 Boyd Metals of Joplin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1995 Boys and Girls Club of Southwest Missouri . . . . . . . . . . . . . . 2004 Briteway Building Maintenance . . . . . . . . . . . . . . . . . . . . . . 1993 Butcher’s Block Event Center & Catering . . . . . . . . . . . . . . . . 2013 Cable ONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1967 The Doris Carlin Team, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . 1986 Children’s Haven of Southwest Missouri, Inc. . . . . . . . . . . . . . 2005 Component Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . 2006 Culligan of Joplin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2001 Deck the Walls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2005 Electronic Security Systems . . . . . . . . . . . . . . . . . . . . . . . . 2014 Embassy Embroidery, LLC . . . . . . . . . . . . . . . . . . . . . . . . . 2005 Farmers Insurance - Andy Queen Agency . . . . . . . . . . . . . . . 2012 Farmers Insurance Group - Linda S. Teeter Agency . . . . . . . . . 1982 First Home Mortgage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2002 First United Methodist Church . . . . . . . . . . . . . . . . . . . . . . 1960 Frank Fletcher Toyota . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2001 FOX 14-KFJX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2004 Freeman Health System . . . . . . . . . . . . . . . . . . . . . . . . . . . 1951 Frisco Station Apartments . . . . . . . . . . . . . . . . . . . . . . . . . 2004 George A. Spiva Center for the Arts . . . . . . . . . . . . . . . . . . . 1985 Great Southern Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1989 Herrman Lumber Company . . . . . . . . . . . . . . . . . . . . . . . . 2011 Hideout Harley-Davidson . . . . . . . . . . . . . . . . . . . . . . . . . . 2013 Hire Advantage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2015 Jasper County Sheltered Facilities Board . . . . . . . . . . . . . . . . 2014 Joplin Chapter of SWMO American Payroll Association . . . . . . 2016 Joplin Health and Rehabilitation Center . . . . . . . . . . . . . . . . 2013 Joplin Memorial Run . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2014 Joplin Pediatric Dentistry . . . . . . . . . . . . . . . . . . . . . . . . . . 2013 Joplin Workshops, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1978 Joseph Properties, L.P. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2013 Kraft Insurance Services/Wilson-Turner-Gavin . . . . . . . . . . . . 1956 Lamar Bank and Trust Company . . . . . . . . . . . . . . . . . . . . . 2017 Leggett & Platt Incorporated . . . . . . . . . . . . . . . . . . . . . . . . 1987 M & M Bistro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2017 Manpower, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1978 Mardick Furniture Store . . . . . . . . . . . . . . . . . . . . . . . . . . . 1985 Mason-Woodard Mortuary & Crematory . . . . . . . . . . . . . . . 1963 Meek’s Building Center . . . . . . . . . . . . . . . . . . . . . . . . . . . 1956 Mid America RV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2014 Mid-States Mechanical Services, Inc. . . . . . . . . . . . . . . . . . . 2008 Midway Sheet Metal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1997 Names and Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1989

Outback Archery of Joplin . . . . . . . . . . . . . . . . . . . . . . . . . 2014 OXEN Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1986 Ozark Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1977 Ozark Gateway Association of REALTORS . . . . . . . . . . . . . . . 2000 Ozarks Coca-Cola Bottling Company . . . . . . . . . . . . . . . . . . 1965 Paragon Architecture, LLC . . . . . . . . . . . . . . . . . . . . . . . . . 2013 Patterson Latimer Jones Brannon Denham . . . . . . . . . . . . . . 1986 Pearl Brothers True Value Hardware Company . . . . . . . . . . . . 1967 Pediatric Associates of Southwest Missouri . . . . . . . . . . . . . . 2012 People’s Bank of Seneca . . . . . . . . . . . . . . . . . . . . . . . . . . . 1996 PHP Specialists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2014 Pittsburg State University-University Advancement . . . . . . . . 2007 Preferred Family Healthcare, Inc. . . . . . . . . . . . . . . . . . . . . . 2011 R.E. Smith Construction Company . . . . . . . . . . . . . . . . . . . . 1959 Realty Executives Tri-States . . . . . . . . . . . . . . . . . . . . . . . . . 2012 Regal Car Sales and Credit . . . . . . . . . . . . . . . . . . . . . . . . . 2008 Roper Auto Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1952 S & S Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2011 Securitas Security Services USA, Inc. . . . . . . . . . . . . . . . . . . . 2017 Shamrock Bolt & Screw, Inc. . . . . . . . . . . . . . . . . . . . . . . . . 1978 Silver Creek Assisted Living . . . . . . . . . . . . . . . . . . . . . . . . . 2001 Simply Vintage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2017 Tabitha Smith Accounting & Tax Services . . . . . . . . . . . . . . . 2008 Snodgrass Collision Center . . . . . . . . . . . . . . . . . . . . . . . . . 2017 Southwest Missouri Bank . . . . . . . . . . . . . . . . . . . . . . . . . . 1986 Specialty Risk Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . 2014 Spring River Christian Village . . . . . . . . . . . . . . . . . . . . . . . 1988 Springfield Striping & Sealing . . . . . . . . . . . . . . . . . . . . . . . 2009 Starting Point Outpatient Services LLC . . . . . . . . . . . . . . . . . 2015 UMB Bank, n.a. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1964 UniFirst Corporation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2004 US Kustoms Collision Center . . . . . . . . . . . . . . . . . . . . . . . . 2014 Victory Ministry & Sports Complex . . . . . . . . . . . . . . . . . . . 2013 Visiting Angels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2014 Watered Gardens Gospel Rescue Mission . . . . . . . . . . . . . . . 2008 Waterjet Systems International, Inc. . . . . . . . . . . . . . . . . . . . 1992 Willis & Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2014 Zimmer Radio Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2016

JUNE 2018

THANK YOU FOR RENEWING…

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BUSINESS OUTLOOK JUNE 2018

JUNE 1 7:30 am JACC Morning Brew Keller Williams Realty of Southwest Missouri JUNE 4 4:30 pm YPN Gives Back Camp Quality JUNE 5 9:00 am Leads Group One KOAM-TV JUNE 6 8:00 am YPN Gives Back Workgroup Sami’s Family Restaurant 9:00 am Leads Group Three JACC Office

4:00 pm YPN Marketing Workgroup Ronald McDonald House 4:00 pm Military Recruitment JACC Office JUNE 13 9:00 am Leads Group Two JACC Office 12:00 pm YPN HYPE Lunch Club 1201

12:00 pm YPN HYPE Lunch Club 1201

JUNE 14 8:30 am Leadership Joplin 2018 Teambuilding Session Hideout Harley-Davidson

JUNE 7 8:00 am Veteran’s Summit MSSU North End Zone

JUNE 19 9:00 am Leads Group One Joplin Workshops

8:30 am Leadership Joplin 2018 Economic Development Session Downstream Casino Resort

12:00 pm YPN Ed Talk JACC Office

JUNE 11 12:00 pm YPN Connections Workgroup JACC Office

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JUNE 11 12:00 pm YPN Professional Development Workgroup JACC Office

6:00 pm Leadership Joplin 2018 Graduation Indigo Sky Casino

CALENDAR OF EVENTS JUNE 20 9:00 am Leads Group Three JACC Office 12:00 pm YPN HYPE Lunch Club 1201 JUNE 21 2:30 pm YPN BFL Summer Retreat BKD, LLP JUNE 22 8:00 am YPN Executive Committee JACC Office JUNE 25 11:30 am Chamber Board of Directors JACC Office JUNE 27 9:00 am Leads Group Two JACC Office 12:00 pm YPN HYPE Lunch Club 1201 JUNE 28 5:30 pm Business After Hours CDL Electric

ATTENTION: Leadership Joplin Alumni

JUNE 2018

BUSINESS OUTLOOK

LJ shirts and hoodies are NOW AVAILABLE!

http://leadershipjoplin.bigcartel.com/ Binky Guy Textiles LLC binkyguy.com • binkyguy@gmail (417) 781-6900

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BUSINESS OUTLOOK JUNE 2018 20

KEEP UP WITH ALL OF OUR EVENTS AND HAPPENINGS AT JOPLINCC.COM, OR SIGN UP FOR TEXT ALERTS AND RECEIVE REMINDERS FOR THE EVENTS YOU CHOOSE.

jacc MORNING BREW presented by

sponsored by and located at

619 S. Florida Avenue

Friday, June 1, 2018 @ 7:30 – 8:30 am RSVP online at www.joplincc.com –OR– by calling 417.624.1996

sponsored by and located at

602 S. Michigan Avenue

presented by Tuesday, June 28, 2018 5:30-7:00 pm

THANK YOU TO OUR CHAIRMAN LEVEL SPONSOR FOR HELPING US COMMUNICATE WITH OUR MEMBERS…

RSVP online at www.joplincc.com –OR– by calling 417.624.1996