May 2017 Business Outlook

business outlook MAY 2017

2016

may 2017

PRESIDENT’S MESSAGE pg. 3

Food Manufacturing in Joplin Region

BUILD PLATFORM TO DRIVE SUCCESS pg. 15

Seminar presented by Dr. Richard Schooler, D.O.

OUR MEMBERS ANNOUNCE

pg. 10-11

Awards, announcements and opportunities inside!

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MAY 2017

business outlook BOARD OF DIRECTORS 2017-2018 Executive Committee Clive Veri Chairman of the Board

Rodney Haynes

Chairman Elect of the Board

Karen Plott

Past Chairman of the Board

Brandon Davis Treasurer

Louise Secker

Vice Chairman Membership/ Community Development Services

Brent Baker

Co-Vice Chairman Membership/ Community Development Services

Lori Scott Dreiling

Vice Chairman Economic/Workforce Development Services

Betsy Kissel

Co-Vice Chairman Economic/ Workforce Development Services

Directors Gina Atteberry Michael Beatty Todd Chenault Donovan Edwards David Glenn Jacqueline Hackett Jerrod Hogan Holly Hukill Dr. Alan Marble Randy Moore Kelli Perigo Ex-Officio Directors Sam Anselm John Bartosh Mike Gray Dr. Brad Hodson Ryan Melton Dr. Jennifer Methvin Dr. Melinda Moss Matt Proctor Marilyn Ruestman Michael Seibert

CHAMBER STAFF Executive

Rob O’Brian, CEcD President Tonya Sprenkle Vice President Lisa Kelly Executive Assistant

Member Services

Ginger LaMar, IOM Director of Member Services & Development Stephanie McGrew Member Events Producer Jim Kesler Membership Sales Strategist

Finance

Navon Cook Finance Director Samantha Doubledee Finance Coordinator Melany Frederick Finance Coordinator Intern

FIND US AT: 2

Communications

Kirstie Smith Communications Director Wendy Brunner-Lewis Communications Coordinator Martha Getz YPN/Communications Coordinator

Economic & Workforce Development

Mark Turnbull Director of Regional Strategies Kevin Welch Director of Business Attraction Brian Kelly Director of Entrepreneurship & Technology Strategies Cary Beasley, IOM Workforce Development Manager

Administrative Support Lea Schroer Administrative Assistant

5 LEVEL SPONSORS S T A R

PARTNERSHIP

PLATINUM LEVEL

City of Joplin Crossland Construction Company Downstream Casino Resort Empire - Liberty Utilities Central KOAM-TV/FOX 14 - KFJX Stronghold Data LLC

CHAIRMAN LEVEL Commerce Bank EaglePicher Technologies, LLC Freeman Health System General Mills Joplin Floor Designs Joplin Globe Publishing Company Joplin Regional Business Journal Joplin Supply Company KODE-TV/KSNF-TV Lamar Outdoor Advertising Lancaster Signs Mercy Hospital Joplin Missouri Southern State University Results Radio, AMI Radio Group SNC Squared Southwest Missouri Bank US Bank, N.A.

PRESIDENT LEVEL Arvest Bank BKD, LLP Community Bank & Trust (CBT) Lakeland Office Systems, Inc. Roper Honda Show Me The Ozarks Magazine Weed Whackers, Inc.

DIRECTOR LEVEL Choice Marketing Connell Insurance, Inc. Joplin ProPrint Motive Matters Storm Stanley

Joplin Area Chamber of Commerce www.joplincc.com 320 E. 4th Street, Joplin, MO 64801 /joplinchamber (P) 417.624.4150 /joplinchamber (F) 417.624.4303

PRESIDENT’S MESSAGE Food Manufacturing Strengthening in Joplin Region

MAY 2017

business outlook

If it feels like the Joplin area’s food manufacturing sector just keeps getting stronger, it is.

In the past week, Ajinomoto Windsor announced it would build a new, 150,000-square-foot frozen food facility in Joplin’s Crossroads Business Park. The $39-million facility will have an initial workforce of up to 240 people, with growth to nearly 400 over the next several years. The facility will produce frozen appetizers for food service ROB O’BRIAN, and retail.

PRESIDENT The international food giant already has one operation in nearby Carthage. The company is currently adding a new $5-million production line to its 130-person operation there.

Also in Carthage, Sugar Creek Packing just announced it is expanding its operations. The Ohio-based firm has had a small packaging/distribution operation in Americold’s underground facility for the past 10 years. The expansion, which could add up to 70 new jobs to the existing 10, will be a support operation in packaging bacon products.

Back in Joplin, Heartland Pet Food, LLC, the manufacturing subsidiary of premier pet food company Blue Buffalo, is well underway on a 112,000-square-foot addition to its existing 425,000-square-foot original facility that opened in mid-2014. The nearly $40-million project will open in mid-2017, adding 45 new jobs to the existing employee base of more than 160.

Nearby, private-label beverage product producer Jasper Products began an expansion in early April that will add up to 70 new jobs to its 500-person workforce. The company’s $25-million investment through 2017 will increase production line capacity.

And the list of expansions and new additions goes on.

But what does the food (and beverage) manufacturing sector really look like here?

First, in our Joplin Combined Statistical Area (CSA), which includes Jasper and Newton counties in Missouri and Ottawa County in Oklahoma, total employment was 95,092 at the end of 2016.

Of that, 14,580 jobs were in manufacturing, making it the largest single private employment sector. Of those, food processing provided 4,560 jobs. Food processing accounts for just over 30 percent of all manufacturing jobs and 5 percent of total jobs.

There is a statistic called Location Quotient, which is an indication of the “density” of an employment sector compared to the national average, based on employment. Every employment sector nationally is a 1. In the Joplin CSA, food and beverage processing gets a 4.2, so the density of that sector is four times the national average. ALL manufacturing, by comparison, is a 1.84, showing our area has nearly double the manufacturing jobs of the nation as a whole, but food processing is a key player.

In the last 5 years, food processing in our CSA has grown by 14.4 percent, while nationally, the sector has grown by just under 9 percent. So the growth of this sector in our area has added about 500 new jobs in the last 5 years.

EMSI, a national data service for workforce numbers from which all of the above information is drawn, estimates the employment impact in our food sector is an additional factor of 1.8; or nearly 8,000 more jobs in other sectors. These are jobs in transportation, warehousing, packaging, sales and the extended impact of those food processing wages going for household expenses, retail, restaurants, etc.

The Joplin area feeds a lot of people and their pets across the entire country. But right here at home, we see the benefits of good jobs and good wages in an employment sector that continues to grow. Your Chamber, with the support of Joplin officials, local economic development partners and state officials, works hard to help local firms expand and attract new companies to the area. In the food sector in particular, those efforts over the years has made this area a hot bed of food processing that will benefit us for years to come.

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business outlook MAY 2017

Your Chamber, Then and Now Follow us on our journey through time as we celebrate how your Chamber shaped the area from its inception in 1917 to today.

The highlight of the Chamber’s 100th Annual Banquet May 4, 2017, is keynote speaker former Arkansas Governor Mike Huckabee, who plans a lighthearted speech about his travels, growing up in the South and his time in politics.

This isn’t the first time the Chamber has landed a big-name keynote speaker. In May 1958, actor Ronald Reagan was tabbed as the principal speaker for the 1957-58 banquet. According to Bill Caldwell in a February 1, 2016, article in The Joplin Globe, “more than 400 people paid $4 a ticket to attend the banquet at Memorial Hall. Two hundred attended a cocktail party just prior to the banquet at the Joplin Club in the Connor Hotel.”

Reagan was a spokesman for the General Electric Co.’s employee and community relations program that required him to make tours twice a year across the country at venues arranged by the company.

Caldwell says Reagan’s appearance attracted attendees from around the area and Kansas City, Jefferson City and Cape Girardeau.

Actor Ronald Reagan was the principal speaker at the 195758 Annual Chamber Banquet.

Another milestone for the Chamber’s annual banquet is the 50th anniversary of the Chamber’s Outstanding Citizen Award. According to Brad Belk, executive director of the Joplin Museum Complex, the first Outstanding Citizen Award was given to George A. Spiva at the April 1967 Chamber Banquet held at Memorial Hall.

The purpose of the award was to recognize “a person who has made exceptional contributions to the city.” The Chamber's President’s Advisory Council made the selection. The Council was composed of the five most recent past presidents. Gilbert Roper, the 1966 Chamber president and chairman of the President’s Advisory Council, presented the award to Spiva at the banquet. He cited Spiva’s cultural, art and civic contributions to the City, which spanned many years.

When he accepted the award, Spiva said, “If I have done anything to deserve this award, it has been selfish in nature because I think Joplin is the finest place in the world to live, and I enjoy it as much as you do.”

An editorial in The Joplin Globe agreed with the Chamber’s award recipient. The editorial stated, “All of Joplin will join heartily with the Chamber of Commerce in honoring George A. Spiva with its first Outstanding Citizen Award. No native son of Joplin loves his home town more devotedly, or has given of his time, energy and resources more generously for its up-building in his time than has George Spiva. He has been a walking and traveling salesman for Joplin for years. It would be improper, and would be embarrassing to George, to undertake to enumerate the known long list of his valuable services to his community. As he said, he enjoys it. But flowers for the living is always a good idea, and this little bouquet of public recognition and accolade went to the right place at the right time, for it is richly deserved.”

Banquet photos and a list of winners will be featured in next month's Business Outlook.

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2017-2018 Executive Committee Ryan Melton, Chairman Shawn Daniel, Co-Chairman Brent Baker, Past Chairman Courtney Barnard Drew Kimble Jennifer Little Emily Marion Stephanie Onstot Tyler Overstreet Megan Tyler Whitney Warren

Presented by

Message to the Network from Chairman Ryan S. Melton

In ancient Athens, at the very center of the city, was a place called the agora where ordinary citizens bought and sold goods, politics were discussed and ideas were passed among great minds like Aristotle and Plato. Nearly every city of ancient Greece had an agora – meaning meeting place. Hippocrates, the father of modern medicine and its Hippocratic Oath, and Pythagoras, a mathematician who developed the geometric theory of a triangle's sides, were both highly public figures who taught and shared ideas in their own hometown agoras.

What if, instead of building a physical location in the center of town, we, the YPN, became our own version of an agora, a public center where ideas are shared, commerce is achieved and politics debated. After all, our mission is to CONNECT, DEVELOP and EMPOWER young professionals. Just imagine if we could find ways to connect regularly in forms that promote strong relationships, creative thinking and exciting opportunities for commerce and economic development. Maybe by simply connecting more and in more meaningful ways, we could create a space where amazing things would be born that are talked about for generations. I’m quite certain Hippocrates had no idea a group of 150 medical students would be reciting his oath

MAY 2017

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New YPN Members Dani Hawkins Mercy Hospital Clark Miller Connell Insurance

in Joplin, Missouri, thousands of years after he created it in his hometown agora.

I think our opportunity to create the future is tied to our willingness to Connect.

YPN Annual Celebration 2017 Shawn Daniel, left, YPN Service Award; Brent Baker, right, YP of the Year 2017 Good Eggs

Good Egg Dale Clark

Good Egg Dustin Parker 5

business outlook

Soar Trampoline Park

Daniel and Leigh Schroer, Owners 1502 South Madison, Webb City Grand Opening

Boys and Girls Club of Joplin

Sleep Number Store

John Sulier, Store Manager Northpark Mall, 101 North Range Line Road New Product Line

Fore Media, LLC

Rhonda Gorham, Executive Director 317 Comingo Avenue 60th Anniversary

James Furgeson, Owner 407 South Pennsylvania Avenue, Suite 202 First Episode of "On the Town"

5 Star Nutrition

Premier Locations, Authorized Agent of U.S. Cellular

Adam Brown, General Manager 1702 South Range Line Road, Suite 4 New Member, New Business 6

Presented by

Brandon Reed, Area Sales Manager 3120 South Main Street, Suite 1 New Member

Ribbon provided by Countryside in the City

MAY 2017

Ribbon Cuttings

MAY 2017

business outlook

Millennium Family Fitness

Wayne Brouhard, General Manager 1227 North Range Line Road Remodel

Girlfriends Fitness

Shannon Strahan, Melissa Pargen, Owners 2915 East 17th Street Ground Breaking

Missouri Southern State University SBTDC Lisa Robinson, Director 3950 East Newman Road 30th Anniversary

Joplin Humane Society, Inc.

Connie Andrews, Shelter Services Manager 140 East Emperor Lane New Walking Trail

Shine Modern Dentistry Dr. Renger, Dr. Dodds 510 West 32nd Street Renovation and Rebrand

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business outlook MAY 2017 8

Calendar of Events for May 2017 May 2 9 am Leads Group One Forged Waterjet Fabrications May 3 8 am Leadership Joplin 2017 Class City Tour Meet at Chamber Office 9 am Leads Group Three Chamber Office May 4 5:30 pm 100th Annual Chamber Banquet Leggett & Platt Athletic Center May 10 9 am Leads Group Two Chamber Office May 11 8:30 am Leadership Joplin 2017 Class Leadership Development Session Advanced Training & Technology Center May 12 7:30 am First (Second) Friday Coffee Downstream Casino Resort May 15 12 pm Leadership Joplin Steering Committee Chamber Office

May 16 9 am Leads Group One Chamber Office

MAY 2017

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May 17 9 am Leads Group Three Chamber Office 11:30 am Cultural Affairs Committee Meeting Chamber Office 12 pm Nexus IT Presentation: Internet of Things Billingsly Student Center Room 341, Missouri Southern State University May 18 8:30 am Leadership Joplin 2017 Class Communications & Media Session Zimmer Radio Inc. May 22 11:45 am Chamber Board of Directors Meeting Chamber Office May 23 5:30 pm Business After Hours Joplin Supply Company May 24 9 am Leads Group Two Family Health Center of Joplin May 29 Memorial Day Holiday Office Closed

STATE OF THE LOCAL ECONOMY: A REPORT FROM YOUR CHAMBER

MSA is comprised of Jasper and Newton counties. Information is drawn from the U.S. Bureau of Labor Statistics.

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business outlook MAY 2017

Our Members Announce presented by Freeman Health System received the Excellence in Eye Donation Award from Saving Sight®, one of the largest eye banks in the country. The award is given to hospitals that achieve an eye donation consent rate of at least 45 percent with at least 10 donors in 2016. For more information, go to www.freemanhealth.com.

Three nurses at Freeman Health System were recognized with the DAISY (Diseases Attacking the Immune System) Award™. The award is given to registered nurses or licensed practical nurses to recognize extraordinary efforts in delivering exceptional patient care. Shelly Shoemaker, RN, Freeman Medical/oncology; Megan Dirteater, RN, Freeman Medical/oncology; and Stacy Pryor, RN, Freeman Emergency Department received the award. For more information, go to www.freemanhealth.com.

Shael Puckett is the new Tri-State Area Contractors Association plan room specialist/administrative assistant.

Her email address is info@tristatecontractors.net. For more information, go to www.tristatecontractors.net.

Joplin Arts Fest, brought to you by Kiwanis Club of Joplin, Joplin Regional Artists Coalition, Connect2Culture and George A. Spiva Center for the Arts, is seeking sponsors for the annual art festival to be held September 16 in downtown Joplin. For more information, call 417.529.3730 or email joplinartsfest@gmail.com.

David Hertzberg was recently named City of Joplin public works director. Most recently, Hertzberg served as the capital improvements project manager for the City and held this position for the past two years. Prior to that, he worked in community development, focusing on disaster recovery. He previously served as the public works director from 2004 to 2013 before moving to the recovery role. For more information, go to www.joplinmo.org.

City of Joplin Parks and Recreation is hosting JoMo Junkin’ where you can sell your junk and search for new treasures at the Joplin Memorial Hall parking lot on the first Saturday of each month starting in May and running through October. The event will run from 7 am to 3 pm.

Admission is free to shoppers. Vendors may sign up for up to four spaces per month, with discounts offered for the entire season. For more information, call 417.625.4750 or go to http://joplinmo.org/987/JoMo-Junkin.

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Registration is open for summer day and resident camp sessions at Camp Mintahama, a Girl Scouts of the Missouri Heartland camp, located minutes south of Joplin. Camp sessions for girls ages 5 to 15 will be held July 16-21. Campers registered before June 16 enjoy a 25

percent discount. Register at https://friendsofcampmintahama. eventbrite.com/ and visit facebook.com/CampMintahama for complete details.

Higdon Florist is ready to celebrate Mother’s Day with gorgeous fresh flowers. Beautiful lush and elegant spring bouquets from Higdons will say “Happy Mother’s Day!” To ensure best selection and timely delivery, be sure to place your order early. Call Higdon Florist at 417.624.7171 or order from www.higdonflorist.com.

Fore Media, LLC announces the launching of its local television show called “On the Town” that features pop culture and entertainment news, and local business and community showcases. For more information, tune in to KODE-TV each Saturday at 5 pm or watch at ON THE TOWN on Facebook.

V’s Barbershop announces Lori Mayben has been promoted to shop manager. To schedule an appointment with Lori or any of V’s rock star team, call 417.621.0901 or log onto the V’s Barbershop app.

R&D Lawn & Landscape is offering free estimates on custom outdoor kitchens, fire pits and retaining walls as well as irrigation inspections and installations. For more information, contact Derrick Brown at 417.438.6590.

Joplin ProPrint announces the addition of Lisa Beitsch to their team of heroes. Lisa has more than 20 years’ experience in the industry. For more information, contact the Print Heroes, still offering top-notch service on the local level for 35 years, at 417.624.3744.

Mystique Boutique announces great discounts storewide for the spring as they clear out inventory to prepare to showcase their new spring and summer fashion lines. For more great offers, log onto www.mystiqueboutiquejoplin.com or follow them on Facebook and Snapchat.

ABE Painting is offering free consultations for the spring season for any interior paint work. Whether you have chosen to do it yourself or hire a professional, ABE Painting wants to be the experts in your corner to make sure your home or office always makes you feel comfortable. For more information, call 417.291.4122.

Payroll Vault reminds you now is the perfect time to take advantage of a free business audit. Payroll Vault offers free consultative advice to all Joplin Area Chamber of Commerce members to ensure you are compliant with federal and state laws concerning payroll, human resources, timekeeping solutions and so much more. For more information, go to www.payrollvault.com or call to schedule a free consultation at 417.623.0941.

Cheezie’s Pizza is always offering one large, single-topping pizza starting at just $5.99. Remember to use your rewards card for Chamber members for special deals inside our Joplin store. For more information or to order online, go to www. cheeziespizza.com.

Clark’s Catering LLC is offering special menu orders for graduation and weddings this season. Make sure to find them on Facebook by searching Clarks Catering LLC. For more information, call 417.622.9906.

A crowdfunding effort is now underway for this summer’s Missouri Shakespeare Festival June 19-24 at Missouri Southern State University. Tickets are $10. Funds are being raised to cover the costs of production, as well as provide a stipend, food allowance and assistance with travel and lodging for guest performers. To make a pledge toward performers or for more information, visit www.mssu.edu/moshakes.

360° Auto Service knows most people do not like getting their vehicles worked on, so they strive to make your visit as painless as possible. Some of the services they perform are oil changes, brakes, steering and suspension, alignments, transmission and engine exchange, factory service maintenance, fluid flushes and more. 360° Auto offers a 3-year/36,000 mile nationwide warranty and 24-hour roadside assistance. For more information, call 417.206.3603 or stop by 724 South St. Louis Ave. It is time to register for the 10th Annual Race4HOPE! Please join Hope 4 You Breast Cancer Foundation at the Missouri Southern State University cross country course June 3.

Register at www.hope4youbcf.org today! Help Hope 4 You raise money for those in need of mammograms. All money raised stays local in our community. Help put breast cancer on the run!

Orthopaedic Specialists of the Four States (Ortho Four States) is offering free sports physicals for all Missouri, Kansas, Oklahoma and Arkansas 2017-18 high school athletes, junior high athletes and youth football participants. The sports physicals are Wednesday, May 3, 4-6 pm, at 444 Four States Drive in Galena, Kansas. No appointment is necessary.

Eagle Eye Printing, 1227 East 32nd Street, welcomes back Shawn Riley to their team. Shawn worked for Eagle Eye approximately 12 years ago. He brings close to 20 years’ experience in graphic design, knowledge of the product and friendly customer service. Contact Shawn at 417.781.0300 or shawn@eagleeyeprinting.com.

business outlook

Mercy Hospital Joplin was among high-performing hospitals across the U.S. to receive an “A” from The Leapfrog Group, a national nonprofit patient safety advocate, for its commitment to reducing errors, infections and accidents that can harm patients. For more information, go to www.mercy.net.

MAY 2017

ADC Dental Group announces a new interactive questionand-answer forum with Dr. John Durling. There is never a bad question to ask when it comes to your dental health. For more information, follow them on Facebook at ADC Dental.

Connect2Culture and the Joplin Convention & Visitors Bureau are partnering to bring to Joplin a free event of culture and Route 66 heritage. The two organizations will produce “Fiddlers on the Route” to be held at the Landreth Park amphitheater at 5 pm June 30 and July 1.

Further details and updates will be available through www. connect2culture.com and www.VisitJoplinMO.com.

Choice Marketing welcomes Tara Danner to its agency staff as an assistant account executive. Tara is a graduate of Missouri Southern State University with a degree in Marketing and Management. She has over 16 years of experience in management, strategic planning and analysis. Her experience comes from a long-term retail and nonprofit background. For more information, call 417.626.0101.

Kansas City University of Medicine and Biosciences (KCU) announces the appointment of Edward R. O’Connor, PhD, MBA, FACHE, to the position of provost and executive vice president for Academic and Research Affairs. For more information, call 816.654.7032.

Fastenal’s Customer Appreciation Day is May 16, 8 am-4 pm. Vendors will be on hand and lunch will be provided.

The #17 Fastenal race car will also be present. Fastenal is located at 3857 East 20th Street. For more information, call 417.624.7977.

Results Radio stations New Life Radio 105.3 and STAR 104.3, and FourStateEats.com bring you “Silence Hides Violence,” a free discussion about violence in our region and nation May 1 from 1-5 pm located in the Mills Anderson Justice Center Anderson Auditorium at Missouri Southern State University. Presenters include Chief Ken Kennedy, Missouri Southern State University Campus Police; Joplin Police Department Officer Lacey Baxter; Missouri State Highway Patrol Sergeant John Lueckenhoff; and Louise Secker with Lafayette House.

The Chamber is interested in your business. If you won an award, opened another office or are planning an event, let us know. We want to share your accomplishments and events with your fellow members! For our next issue, submit your announcement to wendy@joplincc.com by May 10. Please include “Our Members Announce” in the email subject line. Find all our members in our online Membership Directory.

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2017 Class of Tomorrow’s Leaders Today Graduates The 2017 Tomorrow’s Leaders Today (TLT) class, along with invited guests, celebrated their achievements at a graduation ceremony and dinner April 4 at Missouri Southern State University.

Anna Graves, Joplin High School, was chosen by her classmates to speak on their behalf at the ceremony.

Mattie Beard, College Heights Christian School, was awarded the General Mills $1,000 scholarship for her essay “Innovative Leadership and My Community Involvement." Mattie’s essay is reprinted along with this article.

The 41 members of this year’s TLT class spent the last five months learning about the Joplin area by meeting with various community leaders and visiting businesses and organizations.

Congratulations to all these area high school seniors as they take another step in their educational careers.

On behalf of the TLT committee, sponsors and the Joplin Area Chamber of Commerce, “Best of luck!”

Thank you to EaglePicher Technologies and General Mills for their presenting sponsorship of TLT, and thank you to Missouri Southern State University, TLT Graduation Sponsor.

Class speaker Anna Graves, Joplin High School, addresses the 2017 TLT class.

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Steve Kurtz, General Mills, presents TLT scholarship to Mattie Beard, College Heights Christian School.

Innovative Leadership & Community Involvement

by Mattie Beard, Tomorrow's Leaders Today Scholarship Winner

I believe to be an effective leader in your community, you must first know the community in which you live.

One must be aware of your surroundings. What are the strengths and weaknesses of the community? What does the community offer and what does it wish to offer to better serve all its residents? A true leader must be willing to look at all aspects of the area in which you strive to meet the needs of.

A great advantage that I have in my life is that my parents are very active in the community, and they have instilled in me the importance of helping improve the lives of those that surround me. I have witnessed first hand how being a participant, not merely an observer makes you a better steward for the people who have been placed in your life. I once read a quote that said, "Every successful individual knows that his or her achievement depends on a community of persons working together." When looking at the meaning of community the definition I like best is "joint ownership." To me, if we all take ownership in our community, then goals become much more obtainable. It is much easier to live in a community where everyone feels they are needed, and that they are an active member.

One of the things that I am most proud of is the opportunities I have had to participate in serving my own community of Joplin. I aspire to be an emergency physician while placing an emphasis on serving through missions work. I have had the privilege of shadowing local physicians who serve Joplin and the surrounding area in this capacity. One of the reasons I enjoy the environment of the Emergency Room, is that you are meeting people head on in what is usually an unforeseen event in their life. I have witnessed how this can have a profound impact on those in your care and how you can truly make a difference in a life when often they are desperate for someone to look to for guidance and support. I plan to attend Missouri Southern State University and eventually Kansas City University Joplin to achieve my medical degree. I am thrilled that I will have the opportunity to accomplish this goal in my own community where I feel most compelled to serve. I feel it will be a great advantage to me to be educated and trained in the very town in which I plan to practice medicine. Joplin will also benefit economically from having the medical school and members of the community who plan to practice in this field while staying local and reinvesting themselves here.

Besides involvement in medicine, I most enjoy serving others. I have been active in serving our community by volunteering at Watered Gardens in food service, cleaning the facilities, and intake of donations. In addition, I have helped with many food drives through student government leadership at my school. I have participated in student government throughout my middle school and high school years. This participation has taught me many things about leadership, and how I have an effect on those around me. I have learned that to be a positive leader one must listen to those you are leading and work together for the common good of all involved. Also, this experience has taught me that I must lead by example not by force or control.

In addition to student leadership I enjoy also volunteering at local nursing home facilities and seeing the smiles on the elderlies' faces when you take the time to visit with them, just to listen, or hold their hand. I believe the residents can teach us much about life and are still very valuable to our community.

We must look at our past in order to learn and build a better future.

I believe that leadership of any kind is defined by the ability to relate other people. To be an effective leader, one must be able to serve as a channel. In leadership roles, I believe you must meet those around you where they are. I feel that if you try to develop and refine qualities that individuals already process you are more likely to help them reach their fullest potential. A true leader must be a motivator and an inspiration.

John Quincy Adams said, "If your actions inspire others to dream more, learn more, do more and become more, you are a leader." I desire to be a leader in this community that understands and aspires to know more about all aspects of community operations. Leadership is not just about a title or designation. It requires you to make an impact, to inspire those around you, and to influence people in a positive way, all while maintaining a high level of integrity. Leadership should be viewed as privilege to improve and build up the people you are leading.

Innovation requires imagination, creativity and originality. I believe to be an innovative leader, I must be willing to go to the places others don't want to go. Great leadership requires us to leave our comfort zone, go to areas that others are uncomfortable going and to reach out to those whom others tend to want to overlook.

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business outlook MAY 2017

417-317-4806 Trainings@RefineM.com www.RefineM.com

Leadership Skills for Managers June 8, 2017, 8:30 AM-4:30 PM Joplin Area Chamber of Commerce - Empire Room 320 E. 4th Street, Joplin, MO 64801 $79 early bird ends May 26. $99 from May 27 to June 5.

Lunch and refreshments provided.

What is leadership, and how can managers become more effective leaders? These questions, and more, will be answered during this course.

In this course, attendees will learn key differences between management and leadership to discover what a leader truly does. Through interactive group and individual exercises, attendees will learn and develop key leadership skills, including communicating effectively, bringing clarity to a team, inspiring and motivating, building relationships, and coaching.

“Through [RefineM's] training and coaching, our team came away with more assurance and a clear understanding of our new process. RefineM confidently and competently answered our questions and addressed our concerns."

—Leslie Melton, Business Analyst, IT, Contract Freighters, Inc. (formerly Con-way Truckload)

Register at: www.joplincc.com by selecting the June 8 event from the calendar, or call Lowell Lane at 417-317-4806.

Simplicity

Integrity

Who we are: Our mission is "to help organizations turn their project management capabilities into a competitive advantage." We achieve this by implementing the best practices in project management and agile through a very simple yet effective refinement process.

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Flexibility

MAY 2017

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THANK YOU FOR RENEWING 360° Auto Service................................................... 2016

Joplin Globe Publishing Company......................... 1946

ABC Supply Co., Inc............................................... 2016

Joplin Petro............................................................. 1987

Able Manufacturing & Assembly, LLC.................... 1986

Joplin Printing Company........................................ 1959

Ray Alburty Company............................................. 1973

Joplin Supply Company.......................................... 1973

Alert One Pest Control, Inc..................................... 2008

E.L. Jordan, Jr., D.O................................................ 1988

Allgeier, Martin and Associates, Inc........................ 1955

Kozy Kamp.............................................................. 2015

Area Agency on Aging-Region X........................... 1990

KSNF-TV.................................................................. 1967

Autotronics, Inc....................................................... 1967

Lafayette House...................................................... 1988

Baker Davis Roderique, CPAs, PC.......................... 1955

Lowry Hearing Aid Centers..................................... 2016

Beimdiek Insurance Agency, Inc............................. 1988

Mardick Furniture Store.......................................... 1985

Blanchard, Robertson, Mitchell & Carter, PC.......... 1974

Mason-Woodard Mortuary & Crematory................ 1963

Boy Scouts of America, Ozark Trails Council.......... 1994

Meek's Building Center.......................................... 1956

Braum's .................................................................. 1989

Mizzou Aviation....................................................... 1961

Briteway Building Maintenance.............................. 1993

Modine Manufacturing Company.......................... 1978

Brothers, Bezold & Associates................................ 1951

Newton's Jewelers.................................................. 2006

Charles Burt Realtors.............................................. 1964

Olive Garden........................................................... 2003

Central Christian Center......................................... 1992

Orthopaedic Specialists of the Four States, LLC

Churchwell Hedman Tax Group.............................. 1980

(Ortho Four States).................................................. 2006

CLEAN, The Uniform Company............................. 2015

OXEN Technology.................................................. 1986

Club 609.................................................................. 1991

Ozark Adworks........................................................ 1997

CNC Machine Products, Inc.................................... 1988

Ozark Center........................................................... 1977

Communities of Wildwood Ranch.......................... 2015

Ozark Christian College.......................................... 1987

Consumer Credit Counseling Service..................... 1993

Parker Mortuary....................................................... 1946

Dalton-Killinger Construction Co., Inc.................... 1961

Patterson Latimer Jones Brannon Denham............ 1986

E Market Solutions.................................................. 2011

PCS Phosphate....................................................... 2002

EaglePicher Technologies, LLC............................... 1946

Pearl Brothers True Value Hardware Company...... 1967

The Employer Advantage....................................... 1990

Pediatric Associates of Southwest Missouri............ 2012

Fagan Electric, Inc................................................... 1987

Penmac Personnel Services.................................... 1991

FFO Home.............................................................. 2013

Pinnacle Bank.......................................................... 1957

First American Title Company................................ 1964

Preferred Family Healthcare, Inc............................. 2011

First United Methodist Church................................ 1960

PRO 100, Inc., REALTORS....................................... 1980

Hardy, Wrestler and Associates, CPAs, P.C............ 1989

Pro Musica............................................................... 1988

Hideout Harley-Davidson....................................... 2013

R & D Lawn & Landscape....................................... 2016

Hillbilly Pumping and Hauling, Inc......................... 2003

Rapha House International, Inc............................... 2013

Home Builders Association of SW Missouri............ 1995

Red-Wood Development , Inc................................ 1978

The Insurancenter................................................... 1959

Ronald McDonald House Charities of the Four States.................

1999

JCI Industries, Inc.................................................... 1955 Joplin Building Material.......................................... 1964 16

Joplin Family YMCA................................................ 1984

Benjamin D. Rosenberg, D.D.S.............................. 1994 S.S.S. Investment.................................................... 1960

THANK YOU FOR RENEWING Santa Fe Tow Service.............................................. 2008

Farmers Insurance Group - Linda S. Teeter

Schaeffler Group USA Inc....................................... 1969

Agency.................................................................... 1982

Sebastian Equipment Company............................. 1984

Terrace Green Apartments...................................... 2009

SERVPRO................................................................ 1997

Top Seal Packaging................................................. 2010

Shade Tree Service Company................................. 1970

Touchton Electric & Alarms..................................... 2009

Sight & Sound Theatre............................................ 2015

U.S. Cellular............................................................. 1990

Sleep Number Store............................................... 2012

United Way of Southwest Missouri & Southeast

SMC......................................................................... 1986

Kansas..................................................................... 1988

Tabitha Smith Accounting and Tax Services........... 2008

Wayside Furniture................................................... 1976

Southwest Missouri Bank........................................ 1986

Wells Fargo Advisors.............................................. 1987

State Farm Insurance - Matthew Gibson Agency... 2015

Wireless Connections............................................. 2000

Steve's Frame & Body Shop................................... 1985

Cobb Young............................................................ 1987

MAY 2017

business outlook

Stifel, Nicolaus & Company, Incorporated............. 1983

Congratulations to our 2017 Small Business of the Year Finalists Presented by Joplin Area Chamber of Commerce & BKD, LLP 1-10 Employee Category

Binky Guy Custom T's Forged Waterjet Fabrications Industrial Physical Therapy, Inc.

11-50 Employee Category

Joplin Metro Credit Union Living Green Interior Landscaping, Inc. Paragon Architecture, LLC

Not for Profit Category

The Alliance of Southwest Missouri George A. Spiva Center for the Arts Rapha House International, Inc.

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business outlook MAY 2017

Welcome New Members One Joplin Non-Profit Organization 3510 East 3rd Street Joplin, MO 64801 417.624.0153 www.onejoplin.com Ashley Micklethwaite, Director Sponsor: Ginger LaMar, Joplin Area Chamber of Commerce Imagine Financial Services Financial & Financial Advisors 2831 South Kentucky Avenue P.O. Box 4891 Joplin, MO 64803-4891 417.627.9012 www.imagine-financial.com Toby Johnston, President/Financial Advisor Sponsor: Jim Kesler, Joplin Area Chamber of Commerce God's Resort Transitional Housing/Non-Profit Organization 1501 South Pearl Avenue Joplin, MO 64804-0658 417.553.4080 www.godsresortjoplin.org Jay St. Clair, Executive Director Sponsor: Ginger LaMar, Joplin Area Chamber of Commerce

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Courtney Wright - Aflac Agent Insurance 3909 College View Drive Joplin, MO 64801 417.655.2884 www.aflac.com Courtney Wright, Agent Sponsors: J.D. Buckridge, Payroll Vault of the Four States; Jim Kesler, Joplin Area Chamber of Commerce Midknight Detailing LLC Automotive Detailing 627 South Moffet Avenue Joplin, MO 64801 417.726.5275 www.midknightdetailing.com Amanda Kreighbaum, Owner Sponsors: Shane Pennell, 360° Auto Service; Jim Kesler, Joplin Area Chamber of Commerce The Chamber’s Board of Directors and staff are pleased to welcome our newest Chamber members.

Please keep these and all members in mind when looking for goods and services. Visit the Chamber’s online member directory at cca.joplincc.com/ businesssearch.aspx.

Invite your clients or vendors to join your 5-Star Accredited Chamber. Contact Membership Sales Strategist Jim Kesler at 417.624.4150 or jkesler@ joplincc.com.

Fill out the member application to join the Chamber at http://cca.joplincc.com/newmemapp.aspx?dbid2=mojop.

business outlook

By Dr. Richard Schooler, D.O., Dean, School of Health Sciences - Missouri Southern State University

GOAL OF THE PROGRAM The goal of the program is to help leaders understand how the value of strategic planning can extend far beyond the strategies and plan itself and result in more success for their organization. The focus of the planning process must be on achieving success for the organization, not on the plan. The plan is only a tool, but it is an important tool for leaders to understand and know how to use properly.

Creating a plan is not the ultimate goal; achieving success for the organization is the ultimate goal. Too often, organizations spend significant time, resources and money on development of a strategic plan that at best may provide some strategic direction for the organization but never becomes a driving force for achieving success in the organization for the next 3-5 years. This is the result of placing too much emphasis in the planning process on the plan and strategies, and not placing enough emphasis on what it takes to achieve success with the plan. When this occurs, once the plan is completed, there is often a sense that most of the work is done. Leadership may have worked hard to identify strategies for success but did not understand or appreciate how important it is to create the necessary processes and structure to drive success with the strategic plan. As a result, far too often, strategic plans sit on the shelf or lose energy within the first year and don’t realize their potential.

BENEFIT OF ATTENDING THE PROGRAM Those attending the program will understand the important organizational dynamics in achieving success with a plan. The importance of leadership and culture in planning will be emphasized. As a result of this program, attendees will be able to approach the planning process with a goal of not just creating a roadmap for the organization but with a goal to build a platform for success for your organization. You will not only understand the basics of how to create a strategic plan but, more importantly, should better understand what it takes to achieve success with a plan.

IMPORTANCE OF CORPORATE CULTURE IN ORGANIZATIONS Strategies define how the organization plans to fulfill its mission and vision; they determine the “how." But it is the mission, vision and values of an organization that define who the organization is, why it exists, where it wants to go, and the priorities, ethics and values that it will follow to get there. The mission, vision and values are the foundation of the culture of the organization. Leaders must understand the culture

of their organizations and understand in the planning process that strategies not supported by culture will not be successful.

MAY 2017

Building a Platform to Drive Success in Organizations

CHARACTERISTICS OF A SUCCESSFUL ORGANIZATION A successful organization operates with the end point in mind, knows where it wants and needs to go, knows how it is going to get there, measures its success and achieves its end point, while operating in a culture that brings personal and professional satisfaction to the members of the organization.

---- Dr. Schooler practiced medicine for 19 years and served for 12 years as a healthcare executive for Freeman Health System in Joplin. He is the author of a book, “Planning for Organizational Success – A Leadership Guide to Achieving Success with a Plan” (Dorrance Publishing). He is offering a workshop May 16.

Workshop: Building a Platform to Drive Success in Organizations The concept of “Planning for Organizational Success” and my presentation, is that a well written plan should be much more than just a plan. If leadership sees the planning process as building a platform to drive success in their organization, understands the value of the process, and focuses on achieving success as a result of the plan rather than just focusing on writing a plan, a strategic plan really can become a dynamic force that drives success in your organization.

Date: Tuesday, May 16, 2017 Time: 2 pm registration, (2:30-4:30 pm) workshop Location: Criminal Justice Auditorium, Missouri Southern State University Cost: $20 per person. To prepay, please register with the Joplin Area Chamber of Commerce at 417.624.4150.

Speaker: Dr. Richard Schooler, D.O.

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business outlook MAY 2017

Small Business & Technology Development Center Missouri Southern State University The Robert W. Plaster School of Business 3950 Newman Road, Joplin, MO 64801-1512 Phone: 417.625.3128 Fax: 417.625.9782

QUICKBOOKS DESKTOP: UTILIZATION, TIPS AND TRICKS

This training is a demonstration of QuickBooks and how to best use the program and its features.

May 3 (Wednesday), 1:30-4:30 pm Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: $79 per person STARTING A SMALL BUSINESS: THE FIRST STEPS

BUILDING A PLATFORM TO DRIVE SUCCESS IN ORGANIZATIONS BY DR. RICHARD SCHOOLER, D.O.

Presented by Dr. Richard Schooler, D.O., author of "Planning for Organizational Success - A Leadership Guide to Achieving Success with a Plan." The book presents an approach to strategic planning that focuses on not just how to write a plan, but on how to achieve success with a plan. Organizational strategic planning is an important leadership skill. If leadership sees the planning process as building a platform to drive success in their organization, understands the value of

Participants will assess their business idea, learn about

the process and focuses on achieving success as a result of

the importance of planning, discuss legal and regulatory

the plan rather than just focusing on writing a plan, a strategic

requirements, learn about marketing strategies and

plan really can become a dynamic force that drives success

identify sources of financing. Each participant will

in your organization.

receive a start-up manual.

May 4 (Thursday), 1:30-4:30 pm Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: $29 per business

May 16 (Tuesday), 2 pm (Registration), 2:30-4:30 (Workshop) Location: Criminal Justice Auditorium, MSSU Cost: $20 per person. To prepay, please register with the Joplin Area Chamber of Commerce at 417.624.4150.

Find the full schedule of workshops at www.mssutraining.com.

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Insurance you can design to meet your ever-changing needs.

• Business or Commercial • Call for a Farmers Friendly Review® • Evening Appointments

MAY 2017

business outlook

LINDA TEETER, LUTCF www.farmersagent.com/lteeter 1321 ILLINOIS AVE • JOPLIN, MO 64801

Call 417-781-4820 today for Auto, Home, Life and Business.

Joplin Area Chamber of Commerce has partnered with Payroll Vault to offer new members a FREE labor law poster*!

Replace your posters now to stay compliant!

Do your posters need an update? Want to avoid a hefty penalty? Get an updated poster today for only $24.95 plus tax.

Contact Payroll Vault today to get your new poster.

Phone: 417.623.0941 Email: wendy.mashburn@ payrollvault.com *first poster free with subscription

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business outlook MAY 2017

Run Marathon.

STEP 2: Get swag.

STEP 3: Be awesome.

STEP 1:

Marathon Swag

Not quite ready for 26.2 miles yet?

WE HAVE AN EVENT FOR YOU TOO! FRIDAY: WALK OF SILENCE Sign Designs KID’S RUN SATURDAY: Empire District 5K HALF MARATHON

Official T-shirt or racerback tank top

Finisher medal Finisher hat

MARATHON RELAY MARATHON

A Boston Marathon Qualifier

*

MAY 19-20, 2017

joplinmemorialmarathon.com A project of Active Lifestyle Events, produced by Rufus Racing.

Thank you to The Joplin Globe for partnering with us in this community event.

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first (second) friday coffee

MAY 2017

KEEP UP WITH ALL OF OUR EVENTS AND HAPPENINGS AT business outlook JOPLINCC.COM, OR SIGN UP FOR TEXT ALERTS AND RECEIVE REMINDERS FOR THE EVENTS YOU CHOOSE.

MAY 12 7:30-8:30 AM DOWNSTREAM CASINO RESORT 69300 EAST NEE ROAD QUAPAW, OK (ENTER THROUGH HOTEL ENTRANCE, GO TO BALLROOM) SPONSORED BY:

PRESENTED BY:

RSVP BY MAY 10 AT JOPLINCC.COM OR BY CALLING 417.624.1996

r e t f business A hours TUESDAY, MAY 23 5:30-7 PM JOPLIN SUPPLY COMPANY 302 SOUTH MICHIGAN AVE

PRESENTED BY:

SPONSORED BY:

RSVP BY MAY 19 AT JOPLINCC.COM OR BY CALLING 417.624.1996

THANK YOU TO OUR CHAIRMAN LEVEL SPONSOR FOR HELPING US COMMUNICATE WITH OUR MEMBERS!

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