October 2016 Business Outlook

OCT

Business outlook 2016

October 2016

Business Outlook

105 NEW CHAMBER MEMBERS Page 14

our members announce

PRESIDENT’S MESSAGE Making a Difference

p. 3

INSIDE

INNOVATE YOUR WAY TO success Page 18 PRESENTED BY Joplin Area Chamber of Commerce | 320 East 4th Street | Joplin, MO 64801 | 417.624.4150 WWW.JOPLINCC.COM | FACEBOOK.COM/JOPLINCHAMBER | TWITTER.COM/JOPLINCHAMBER

1

October 2016

Business Outlook

Board of Directors 2016-2017 Executive Committee Karen Plott

CHAIRMAN OF THE BOARD

Clive Veri

CHAIRMAN ELECT OF THE BOARD

David Glenn

PAST CHAIRMAN OF THE BOARD

James Richards

TREASURER

Louise Secker VICE CHAIRMAN MEMBERSHIP/ COMMUNITY DEVELOPMENT SERVICES Kim Woodard CO-VICE CHAIRMAN MEMBERSHIP/COMMUNITY DEVELOPMENT SERVICES Lori Scott Dreiling VICE CHAIRMAN ECONOMIC/WORKFORCE DEVELOPMENT SERVICES Brad Beecher CO-VICE CHAIRMAN ECONOMIC/WORKFORCE DEVELOPMENT SERVICES Directors Ex-Officio Directors Gina Atteberry Sam Anselm Michael Beatty John Bartosh

Brandon Davis Dr. Nicole Brown

Donovan Edwards Mike Gray

Jacqueline Hackett Dr. Alan Marble

Rodney Haynes Dr. Jennifer Methvin Holly Hukill Matt Proctor John Karry Dr. Norm Ridder Randy Moore Marilyn Ruestman Kelli Perigo Michael Seibert Joplin Area Chamber of Commerce Staff Executive Rob O’Brian, CEcD PRESIDENT Tonya Sprenkle VICE PRESIDENT Lisa Kelly EXECUTIVE ASSISTANT Member Services Ginger LaMar, IOM Stephanie McGrew Jim Kesler

DIRECTOR OF MEMBER SERVICES & DEVELOPMENT MEMBER EVENTS PRODUCER MEMBERSHIP SALES STRATEGIST

Communications Kirstie Smith COMMUNICATIONS DIRECTOR Wendy Brunner-Lewis COMMUNICATIONS COORDINATOR Martha Getz YPN/COMMUNICATIONS COORDINATOR Finance Samantha Doubledee FINANCE DIRECTOR Melany Frederick FINANCE COORDINATOR INTERN Economic & Workforce Development Brian Kelly NEWMAN INNOVATION CENTER DIRECTOR Kevin Welch

DIRECTOR OF BUSINESS ATTRACTION Cary Beasley, IOM WORKFORCE DEVELOPMENT MANAGER Mark Turnbull DIRECTOR OF REGIONAL STRATEGIES

2

Administrative Support Lea Schroer NEWMAN INNOVATION CENTER ADMINISTRATIVE ASSISTANT Melissa Winslow ADMINISTRATIVE ASSISTANT

5-Star Partnership Level Sponsors Platinum Level

City of Joplin Downstream Casino Resort The Empire District Electric Company KOAM-TV/FOX 14 – KFJX Stronghold Data LLC

Chairman Level

Commerce Bank EaglePicher Technologies, LLC Freeman Health System General Mills Joplin Floor Designs Joplin Globe Publishing Company Joplin Regional Business Journal Joplin Supply Company KODE-TV/KSNF-TV Lamar Outdoor Advertising Lancaster Signs Mercy Hospital Joplin Missouri Southern State University Results Radio, AMI Radio Group SNC Squared Southwest Missouri Bank US Bank, N.A.

President Level

Arvest Bank BKD, LLP Community Bank & Trust (CBT) Roper Honda Show Me The Ozarks Magazine

Director Level

Choice Marketing Connell Insurance, Inc. Joplin ProPrint Lakeland Office Systems, Inc. Motive Matters Storm Stanley Weed Whackers, Inc.

Joplin Area Chamber of Commerce 320 East 4th Street, Joplin, MO 64801 Phone: 417.624.4150 Fax: 417.624.4303 www.joplincc.com /joplinchamber /joplinchamber

PRESIDENT’S MESSAGE

October 2016

Business Outlook

Making a Difference In mid-September, your Chamber held its bi-annual membership event, a focused effort to spread the word about what the Chamber does for its members and the community. We had nearly 100 volunteers who helped tell the Chamber story to companies not currently members and who went out and personally welcome those that joined. It was a high-energy, fun event with a serious message about how your Chamber makes a difference for the businesses in Joplin. Thank you to all of the event chairmen, captains and team members who helped make this a success!

One of the things we learned, or maybe I should say relearned, from the event is it never hurts to recap all of the things we do in a brief form. A lot of what your Chamber does gets captured in an event; for example, the announcement of an expanding company or a networking opportunity like First Rob O’Brian, President Friday Coffee. And, not every member has an interest in everything we do. Chamber members cover a broad array, from single-person shops to major corporations, from social service organizations and churches to companies that do business in Joplin but don’t have a physical presence here. So with that in mind, here is a brief recap of the areas in which your Chamber makes a difference.

First, we are an economic development-driven Chamber. By that, I mean we are focused on helping companies expand and attracting new companies to Joplin and the surrounding region. We work on providing local firms with support on expanding. We market Joplin and its region for new business. For local firms, this support includes providing information on the market area such as household numbers and incomes, and workforce information down to how many people are employed in a specific job. We also work with them on possible state and/or local incentives to support their growth.

Of course, there is our attraction effort. When Heartland Pet Foods invests nearly $100 million and promises to create 130 jobs (and now has over 160), that’s great news and a strong economic boost during construction and in operation. When HS Baking buys the old Annie’s plant and plans to have 60 employees, that’s good news. In fact, HS plans to double to 120 employees by the end of three years. And Owens Corning, a 104-job, nearly $90-million operation, opens later this year. But did you know those don’t just “fall in our lap”? We spend substantial time marketing the community and region and talking to companies and site consultants (who drive a lot of these projects). We do that to keep Joplin’s name out there so when projects like the above come up, we get considered.

Second, we are an opportunity organization. We create opportunities for our members to do business through our events. These are opportunities for members to meet each other and talk about their respective businesses, promote themselves and hear what others are doing. For all of the use of technology, we are all human and we like to do business with people we know and trust.

Third, we work on community, state and federal legislative actions that we believe help our businesses or that could hurt them.

Just this year, we campaigned for a one-quarter cent sales tax increase for a new county juvenile facility and some renovations at the historic county courthouse in Carthage. We don’t necessarily like tax increases; I don’t know anyone who does. But sometimes it’s the right thing to do. With the juvenile center, the county is currently transporting our young citizens to Springfield or farther. So we could spend a lot of money and staff moving these young men and women around, or we could build the new center, keeping dollars paid for services and staff here in our community, keeping a county workforce downtown and adding construction dollars back into our area. It’s the right thing.

We also work on state legislation. We set our general agenda of issues and inform our legislators of those going into each session.

However, we also weigh in on specific items. Last year, our staff testified on two items related to economic development and taxation. We also co-sponsor, with our sister chambers, four Eggs & Issues events during the session so our members can meet with state legislators and tell them directly what they think. Finally, we have meetings with our Congressional representatives, encouraging members to attend so they can hear first hand what is going on and provide their own input to our congressmen, senators and staff. We also have weighed in through the US Chamber by joining a consortium of state and local chambers opposing two items: the Clean Power Plan and the Department of Labor overtime rules. Both of these have a negative impact on businesses and residents, unless they are changed. Both are in litigation now because of the collective efforts nationally of which your Chamber is a part.

So whether you’re using your Chamber membership to get direct opportunities for your business, you benefit from new construction and new jobs, or you just want someone to make opportunities for you to talk to those who make the rules and regulations, your investment is helping the Chamber make a difference. Our staff and your fellow members who volunteer on the board of directors and committees are doing that every week, 52 weeks a year; making a difference for nearly a hundred years.

3

October 2016

Business Outlook

Calendar of Events for October 2016 October 4 9 am Leads Group One Chamber Office October 5 9 am Leads Group Three Chamber Office October 7 7:30 am First Friday Coffee Sign Designs October 12 9 am Leads Group Two Chamber Office October 14 8:30 am Economic Growth Tour Various Locations 4

October 18 9 am Leads Group One Joplin Avenue Coffee 5:30 pm Business After Hours Premier Surgical Institute October 19 9 am Leads Group Three Chamber Office 11:30 am Cultural Affairs Committee Meeting Chamber Office October 20 8:30 am or 3:30 pm Face 2 Face New Member Orientation Chamber Office October 24 11:30 am Chamber Board of Directors Meeting Chamber Office

October 25 11:30 am New Federal Overtime Rule Workshop Chamber Office October 26 9 am Leads Group Two Chamber Office October 27 7:30 am New Federal Overtime Rule Workshop Chamber Office October 28 9 am Six Steps to Small Business Success Seminar Missouri Southern State University End Zone Facility

2016-2017 Executive Committee

Presented by

Message to the Network from Chairman Brent Baker Better United!

Recently, I have been thinking about what we can do to build unity in our community. Many of you have been involved in discussions over the last few years about how to improve Joplin, typically with the goal of solving problems or fixing something we think is broken. Often times, I am guilty of looking at problems and not offering solutions. It is far too easy to blame people for the problems without looking at the process creating the problem, or worse yet, without ever giving those very people the opportunity to hear my complaint.

Most of us are genuinely interested in making things better at work, home and in our community. So I have a question about how many problems we can solve by discussing them with everyone around us while not including those who can solve the problem.

Actually, what I planned to discuss was gossip and unity. In order to create unity in any group, company or community, you have to build trust.

Gossip is one of the fastest ways to destroy trust.

Dave Ramsey defines gossip as discussing anything negative with someone who can’t help solve the problem. There will always be negative stuff happening in any group. The challenge is to discuss the issue with someone who can solve the problem.

Don’t complain about your phone bill to the water

Brent Baker, Chairman Ryan Melton, Co-Chairman Dr. Nicole Brown, Past Chairman Shawn Daniel Jennifer Little Stephanie Onstot Dustin Parker Greg Sutton Megan Tyler Whitney Warren Christina Williams

October 2016

Business Outlook

New YPN Members Rachel Hobbs Raudenbush Financial Services Tera Lankard Freeman Occumed Kylie Putney Raudenbush Financial Services

company; they can’t help! As this relates to our community, I challenge you to get involved in the many opportunities to have your voice heard and know that your voice will be heard. Within YPN, you have been given a platform to make a difference in the community. Within the community, there are many opportunities to get involved on boards that make a difference. Feel free to contact the YPN team listed above to find out how to get involved (contact me directly at bbaker@empiredistrict.com). Either way, find a way to get your issues to the people who can make a difference and give them a chance. Let’s be better united because together we are better.

As Henry Ford said, “If everyone is moving forward together, then success takes care of itself.”

5

October 2016

Business Outlook

Ribbon Cuttings

Freeman Occumed

Paula Baker, CEO 3201 McClelland Blvd.

Open House and Customer Appreciation

East Town Mural

Presented by

Domino's Pizza #1542

Emily Elwell, Owner, Franchisee 2316 South Maiden Lane Grand Opening

Mercy Park

Sharon Beshore, Project Coordinator Corner of Broadway Avenue and Mineral Street Kick Off

Sam Anselm, City Manager 26th and Maiden Lane Dedication of New Park

Joplin Area Habitat for Humanity

Lotus Xpress

Scott Clayton, Executive Director 2125 Empire Ground Breaking with Salvation Army Sponsorship

Lee Vu, Owner 801 East 20th Street, Suite 7B Grand Opening, New Membership

Fortune East

6

Tony Hulfield, Owner 1515 West 10th Street New Member, New Owner

Ribbon provided by Countryside in the City

COMING SOON!

October 2016

Business Outlook

The Joplin Area Chamber of Commerce Advanced Training & Technical Center (ATTC) This new building will serve our community in several ways:  Housing the Workforce Investment Board beginning October

2016.

 Crowder College will teach classes in welding, advanced manufacturing, medical and information technology.  Additional incubator space for the Joseph Newman Innovation Center.  Brand new makerspace for the Joplin Makers.

For more information, contact: Brian Kelly, Newman Innovation Center Director 417.624.4150 bkelly@joplincc.com

7

October 2016

8

Business Outlook

October 2016

Business Outlook

9

October 2016

Business Outlook

Our Members Announce presented by For a second year, Freeman Health System was chosen

by Wichita Technical Institute (WTI) Joplin as the recipient of its Employer Excellence Award. Freeman was chosen for its support of the school’s Medical Assistant, Pharmacy Technician, Computer Technology and Network Administration, and HVAC programs. Freeman gives support through the program advisory committee, career fair events and hiring. For more information, go to www. freemanhealth.com.

allow Standard Transportation to offer improved inventory accuracy, increased inventory turnover ratio, lower safety stock requirements, improved order throughput, reduced response times to the customer, improved trailer yard management and warehouse equipment capacity, and tracking of warehouse labor as a management tool. Visit www.royal4systems.com for more information on the program and services. Call Anthony Giarratano, ext. 142, or Morris Glaze, ext. 101, at 417.782.1990.

Scarlett Tomasi with Mercy Hospital Joplin was named Missouri Nurse of the Year by the Missouri Emergency Nurses Association. She serves as a role model for others, promotes patient advocacy and demonstrates active participation in her department. She is a registered nurse and a certified emergency nurse, as well as coordinator for Mercy Joplin’s Sexual Assault Nurse Examiner (SANE) Program. For more information, go to www.mercy.net.

Plan to attend Club Comingo: A Gatsby Affair October 8, benefiting the Boys & Girls Club of Southwest Missouri.

Tickets are $75 per ticket, which includes seated dinner, cash bar, silent and live auctions, and entertainment.

Reserve your seats by calling 417.623.8072 or emailing emarion@bgcswmo.org.

Integrity Home Care recently added hospice to its lines of service in the Joplin area. Integrity strives to offer a seamless connection of medical and nonmedical home care services and has been in the Joplin area since 2002 providing home care, pediatrics and home health. For more information, call 417.889.9773.

Pro Musica presents the exciting guitar and harp duo Vieaux/Kondonassis October 27 in the chapel at Ozark Christian College, 1111 North Main Street. The concert is open to the public at no charge with donations appreciated. For more information, go to www. promusicajoplin.org or call 417.625.1822.

Higdon Florist reminds you to celebrate autumn and send some fabulous, fresh fall flowers from Higdon. Higdon Florist is open 8:30 am-5 pm Monday-Friday and 9 am-3 pm Saturday. Give them a call at 417.624.7171. Marcia can take your order after hours if needed. Remember to check out higdonflorist.com or see pictures of their current weekly bouquets on Higdon Florist Facebook.

October is National Orthodontic Health Month, and Uncommon Orthodontics is here to help you treat yourself to a new smile! Call 417.625.1114 to make an appointment for your free consultation and free X-rays.

Can’t call until after work? Call the office number until 10 pm and Ashley, the after-hours customer service representative, will be happy to assist you!

Standard Transportation has purchased and is installing a new warehouse management system from Royal 4 10 Systems of Long Beach, California. The new system will

It’s time for those delicious Pink Ribbon Bagels! For every Pink Ribbon Bagel sold October 1-31 at the Joplin Panera Cafe, 25 cents will be donated to HOPE4YOU Breast Cancer Foundation. On Friday, October 14, Panera will donate 100 percent of all Pink Ribbon Bagel sales. Quantities are limited and pre-orders are recommended. Order form is available at www.hope4youbcf.org or call Panera at 417.626.2300.

The City of Joplin Area Transportation Study Organization (JATSO) is seeking a 45-day public comment period for an update to the Public Involvement Plan (PIP). The 2016 updated PIP includes: Expanded public comment periods for the Metropolitan Transportation Plan and the Transportation Improvement Program; newly developed goals, strategies and desired outcomes; and guidelines outlined in 23 CFR 450.316 to increase clarity and accountability. Comments for any portion of the PIP may be submitted for consideration through October 26 to tcunning@joplinmo.org.

The City of Joplin will hold its annual auction October 8 beginning at 9 am in the Street Maintenance Barn northwest of the Public Works Center, 1301 West 2nd Street. Parking is available at the Center’s parking lot. The merchandise is available to the public for viewing from 1-4 pm October 7, and from 8-9:30 am October 8 prior to the start of the auction. The list of auction items is available at www.joplinmo.org/auctionlist.

Arvest Bank announced its mortgage division has originated more than $1 billion in mortgage loans for the 14th year in a row. That includes both purchase-money and refinance loans. This is the third consecutive year in which purchasemoney loans account for more of Arvest’s total mortgage

Find out how to boost your job candidate pipeline by attending The Inclusion Forum: Developing a Culture of Workplace Inclusion on October 4, 8:30 am-noon, at the Advanced Training & Technology Center, 420 South Grand Avenue. Employing job candidates with physical, developmental or intellectual disabilities increases your candidate pool and gives hope to thousands of area residents. Register for this free forum from the Workforce Innovation Board of Southwest Missouri at workforcezone. net/inclusion.

In honor of the National Parks Service’s centennial, Spiva Center for the Arts’ Main Gallery will be filled with images from parks across North America through October 28. For this traveling exhibit, artists world-wide were invited to submit paintings of national parks, city parks such as Central Park in New York City, state and county parks in the U.S. as well as parks of all kinds in Canada and Mexico. For more information, call 417.623.0183.

The Commission on Osteopathic College Accreditation has voted to allow the Kansas City University of Medicine and Biosciences (KCU) to begin operations, including admission of students, at KCU’s additional medical site in Joplin.

KCU-Joplin will begin recruiting 150 medical students for the class of 2021 immediately. For more information, call 816.654.7032.

Efforts to grow the number of students at Missouri Southern State University have resulted in an unprecedented 7.7-percent increase in students for the Fall 2016 semester, and a historic high enrollment for the university. Total university enrollment for this semester is 6,229. The previous high, set in 1990, was 6,012. For more information, go to www.mssu.edu.

The Titanic Museum Attraction in Branson recently announced the hiring of Choice Marketing as its public relations firm for the Joplin region. As one of the premier attractions in Branson, the Titanic Museum has been visited by more than 6 million tourists since it opened in 2006. For more information, call 800.381.7670.

The East Town Mural Dedication & Celebration, hosted by the Joplin Area Chamber of Commerce Cultural Affairs Committee, was held October 2 at 2 pm at Broadway and Mineral streets (in the Penny Pinchers parking lot). For more information, go to https://www.facebook.com/ EastTownMuralProject/.

Business Outlook

Months of planning and fundraising efforts by the Joplin High School Class of 1954 concluded recently with the unveiling of a bronze eagle sculpture created by renowned local artist Jon Fowler. The JHS Class of 1954 started the Eagle Project as a way to recognize the recovery efforts by the district following the May 2011 tornado. For more information, go to www.joplinschools.org.

October 2016

loan volume than refinances. Through Aug. 19, purchase money loans accounted for 64 percent of the company’s total loan volume. That’s up from 62 percent in 2015. For more information, go to www.arvest.com.

The Children’s Department of the Joplin Public Library recently accepted a $2,000 sponsorship donation from Fletcher Toyota. This sponsorship will assist in providing quality literature to families who attend the monthly Explore and Play! sessions at the library. These sessions are designed for families with children ages 1 to 5 years to promote early literacy skills through opportunities for hands-on learning. For more information, call 417.623.2184.

The Girl Scouts of the Missouri Heartland Troop 61024 is restocking nine registered Little Free Libraries in the Joplin metropolitan area. The project is part of their Senior Girl Scout Journey called “GIRLtopia.” The Troop’s goal was to collect 100 books, and they exceeded that goal by 65.

Each book has a bookplate with information about GIRLtopia and includes a bookmark, sponsored

by Soroptimist International of Joplin, about healthy relationships and teen issues. For more information, call 417.629.4914.

The 7th Annual Tri-State Area Contractors Association fall golf scramble is October 21. The 4-man scramble includes a catered lunch at 11 am with a shotgun start at noon at the Carthage Golf Course. Prizes awarded for hole in one, closest to the pin on all three pars, longest drive and longest putt. For more information, email marlo@ tristatecontractors.net.

Hampshire Pet Products welcomes Meggie Etris to its management team as Human Resources Manager. Meggie comes to Hampshire Pet Products with 6+ years of Human Resource Administration experience. Before joining the Hampshire Pet Products team, she held the role of Human Resource Manager at MSW, Inc. For more information, call 417.206.6137 The Chamber is interested in your business. If you won an award, opened another office or are planning an event, let us know. We want to share your accomplishments and events with your fellow members! For our next issue, submit your announcement to wendy@joplincc.com by October 10. Please include “Our Members Announce” in the email subject line. Find all our members in our online Membership Directory.

11

October 2016

Business Outlook

Welcome New Members

Joplin Avenue Coffee Company Restaurant-Coffee Shop 506 South Joplin Avenue Joplin, MO 64801 417.483.5558 www.facebook.com/joplincoffeeshop Autumn Zimmerman, Owner/Manager Curt Zimmerman, Owner Sponsors: Andy Queen, Farmers Insurance-Andy Queen Agency; Jim Kesler, Joplin Area Chamber of Commerce Ricoh USA Copier and Printer Products 901 East St. Louis Street Springfield, MO 65806 417.483.0854 www.ricoh-usa.com Jeremy Robinson, Account Executive Sponsor: Jim Kesler, Joplin Area Chamber of Commerce Lotus Xpress Restaurant/Bar 801 East 20th Street, Suite 7B Joplin, MO 64804 417.691.8552 www.mylotusxpress.com Lee Vu, Owner Sponsor: Jim Kesler, Joplin Area Chamber of Commerce Mystique Boutique Clothing 101 North Range Line Road Joplin, MO 64801 417.624.4202 www.mystiqueboutiquejoplin.com Shanna Gruver, Owner Sponsor: Jim Kesler, Joplin Area Chamber of Commerce Fore Media LLC Media 1027 South Main Street, Suite 302 Joplin, MO 64801 417.627.5032 Lauren Hall, Executive Sales Manager Sponsor: J.D. Buckridge, Payroll Vault of the Four States

12

Shanna Dittrich Real Estate Real Estate-Commercial & Residential 619 South Florida Avenue Joplin, MO 64801 417.499.3246 www.realestateartist.kwrealty.com Shanna Dittrich, Realtor Sponsor: Jim Kesler, Joplin Area Chamber of Commerce A & T Studios Photography/Graphic Design/Music Production 1201 Furnace Street Joplin, MO 64801 417.726.5358 www.antstudios.wix.com/arts Anna Hayes, Owner Sponsor: Jim Kesler, Joplin Area Chamber of Commerce Crystal Clean Carpets Carpet and Upholstery Cleaning 2917 South Jackson Avenue Joplin, MO 64804 417.291.1172 www.bestcleanquickdry.com Alan Snider, Owner Sponsors: J.D. Buckridge, Payroll Vault of the Four States; Jim Kesler, Joplin Area Chamber of Commerce Nationwide Insurance - Jessica Chism Agency Insurance 1401 East 7th Street, Suite B Joplin, MO 64801 417.483.8842 www.nationwide.com Jessica Chism, Agent Sponsor: Jim Kesler, Joplin Area Chamber of Commerce

The Chamber’s Board of Directors and staff are pleased to welcome our newest Chamber members. Please keep these and all members in mind when looking for goods and services. Visit the Chamber’s online member directory at cca.joplincc.com/businesssearch.aspx.

Invite your clients or vendors to join your 5-Star Accredited Chamber. Contact Membership Sales Strategist Jim Kesler at 417.624.4150 or jkesler@joplincc.com.

Fill out the member application to join the Chamber at http:// cca.joplincc.com/newmemapp.aspx?dbid2=mojop.

THANK YOU FOR RENEWING Advance Family EyeCare............................................. 2003

The Lion's Den................................................................ 2007

Ambassador Shoe Repair............................................ 2009

Lyerla Sheet Metal Heating and Air, LLC................ 2004

Associates of Dental Arts............................................ 2008

METS Ambulance.......................................................... 1999

Atlas Risk Management, LLC...................................... 2005

Mid-Land Enterprises................................................... 2014

Battery Outfitters........................................................... 1998

Midwest Fibre Sales - Joplin...................................... 2014

The Bruncheonette....................................................... 2013

Missouri Sun Solar......................................................... 2014

Community Blood Center of the Ozarks............... 1995

NAIFA - Southwest MO, Inc........................................ 2004

Community Clinic......................................................... 2005

Sara Newman.................................................................. 2007

Connect2Culture........................................................... 2013

Northpark Mall................................................................ 1993

Dance Music Company............................................... 2004

Ozark Adworks............................................................... 1997

Davis CPA Group, LLC.................................................. 2015

Pediatric Associates of Southwest Missouri......... 2012

Dentures & Dental Services........................................ 2013

Phoenix Home Care Inc.............................................. 2015

Dermatology & Skin Cancer Center........................ 2004

Power Washing Plus L.L.C........................................... 2006

E Market Solutions......................................................... 2011

Pro-Cuts............................................................................ 2015

Festival Mexican Restaurant....................................... 2009

Redico Industrial Supply, Inc..................................... 2008

First Missouri Insurance Agency.............................. 2006

Rib Crib.............................................................................. 2003

Forest Park Baptist Church......................................... 2010

Richardson Financial Services, Inc.......................... 1996

Girl Scouts of the Missouri Heartland..................... 1990

Rouse Sheet Metal Co., Inc......................................... 2013

Good Will Builders, Inc................................................ 2011

Saint Paul's United Methodist Church.................... 2004

Granny Shaffer's Restaurant....................................... 1995

Sapp Design Associates Architects, P.C.................. 2009

Henkle's Ace Hardware................................................ 2010

Satterlee Plumbing, Heating & A/C Mechanical

Higdon Florist................................................................. 2001

Contracting...................................................................... 1996

IHOP................................................................................... 2012

Scottish Rite, Valley of Joplin.................................... 2014

Images in Tile USA........................................................ 2004

Sunbelt Rentals............................................................... 1996

Impact Training & Development.............................. 2009

TownePlace Suites........................................................ 2011

Joplin Area Habitat for Humanity............................ 1999

Union Transfer & Storage, Inc................................... 2015

KM Guru Marketing....................................................... 2013

The UPS Store................................................................. 2007

Kriz-Davis Co................................................................... 1951

Vaughn Companies, LLC............................................. 2014

L & R Supply, LLC............................................................ 2011

Westside Collision Tire & Auto LLC......................... 2010

October 2016

Business Outlook

13

October 2016

Business Outlook

Welcome to 105 New Members from the 2016 Membership Event!

Click the business names to get their business information!

All American Outdoor Sponsor: Karen Plott, Choice Marketing American Heart Association Sponsor: Megan Sabo, Cardinal Detecto Mfg. American National Insurance - Rocky Swearingen Sponsor: Reed Thompson, Midwest Airend and Pump

Belle Maison Sponsor: Drew Kimble, 12Eighty-One: Photography Bishop & Hayes, P.C. Sponsor: Donny Allen, Keller Williams Realty of Southwest Missouri

American Tool & Engineering, Inc. Sponsor: Sean Parks, U S Bank Am-Rail Construction, Inc. Sponsor: Brent Baker, Empire District Electric Company Animal Clinic of Joplin, Inc. Sponsor: Connie Andrews, Animal Adoption & Resource Center Anthem Blue Cross Blue Shield Sponsor: Wes Braman, Freeman Health System Apostolic Revival Church Sponsor: Kay Zerkel, Apostolic Revival Church Associated Redi-Mix, Inc. Sponsor: Annette Thurston, Ronald McDonald House Charities of the Four States Bates Building LLC Sponsor: Jeff Cartright, Joplin Industrial Electric, Inc. BBC Electrical Services, Inc. Sponsor: Adam Greek, Empire District Electric Company Bella Imaging Sponsor: Megan Long, Forged Waterjet Fabrications Bella Vie

14 Sponsor: Nicole Hopper

Bison Electric, Inc. Sponsor: Brent Baker, Empire District Electric Company Brenneman Roofing Sponsor: Drew Landoll, Empire District Electric Company Briarbrook Golf Course Sponsor: Adam Greek, Empire District Electric Company Buy Rite Motors Sponsor: Tim Woodall, Pinnacle Bank C. Cox Auto Sales Sponsor: Todd Chenault, Steve's Frame & Body Shop Capital Auto Sales Sponsor: Robin Psajdl, KSNF-TV Carolina West Rentals Sponsor: Sam Sturgis, Images in Tile USA Cheezie's Pizza Sponsor: Robin Psajdl, KSNF-TV

Chuck's Towing Sponsor: Todd Chenault, Steve's Frame & Body Shop

Business Outlook

88 Chamber Volunteers

Cigna Sponsor: Drew Hartley, Freeman Health System Controls & Electric Motor Company Sponsor: Gene Busby, Controls & Electric Motor Company

Fresh Ideas @ Missouri Southern State University Sponsor: Brad Hodson, Missouri Southern State University Gallagher Benefit Services, Inc. Sponsor: Drew Hartley, Freeman Health System

Generations Construction Sponsor: Don Gould, First Missouri Insurance Agency Gold & Silver of Joplin LLC Sponsor: Craig Hardy, Sign Designs Greystone IT Services Sponsor: J.D. Buckridge, Payroll Vault

Cox Health Plans Sponsor: Wes Braman, Freeman Health System

Harrison Creek Retreat Sponsor: Stephanie Dillon, Freeman Health System

Cyclotronics Sponsor: Kelly Hartley, Kelly Hartley Collaborative

Kelly Hartley Collaborative Sponsor: Tera Lankard, Freeman Occumed

Missouri State Rep. Charlie Davis Sponsor: Fred Warden, Lakeland Office Systems, Inc.

Hickam Insurance & Financial Services Sponsor: Kyle Hickam, Hickam Insurance & Financial Services

Ed and Sons Construction Sponsor: J.D. Buckridge, Payroll Vault Dr. Dennis Estep, D.O., M.P.H. Sponsor: Wes Braman, Freeman Health System Extreme Sports, Inc. Sponsor: Tim Woodall, Pinnacle Bank Farmer's Insurance - Marian Cook Agency Sponsor: Kelly Probert, Farmers Insurance - Kelly Probert Agency Forms One Sponsor: Biaka Zaidarhzaura, Rapha House International, Inc. Four State Signs LLC Sponsor: Josh Long, Forged Waterjet Fabrications Fox Electric LLC Sponsor: George Michalopoulos, Mythos Euro Greek Kuzina Freeman Liquidators Sponsor: Todd Chenault, Steve's Frame & Body Shop Freeman Physician Hospital Organization Sponsor: Drew Hartley, Freeman Health System

October 2016

Children's Miracle Network Hospitals Sponsor: Heather Lesmeister, Freeman Health System

Home Parenteral Services Sponsor: Heather Lesmeister, Freeman Health System Hope City Church Sponsor: Jared Pyatt, State Farm Insurance - Kyle Hickam Agency HS Baking Enterprises, LLC Sponsor: Rob O'Brian, Joplin Area Chamber of Commerce Ideal Auto Center Sponsor: Jeff Cartright, Joplin Industrial Electric, Inc. iHeart Media Sponsor: Karen Plott, Choice Marketing Industrial Control Systems, Inc. Sponsor: Josh Long, Forged Waterjet Fabrications Irby Utilities Sponsor: Adam Greek, Empire District Electric Company Ivey's Service Center Sponsor: Todd Chenault, Steve's Frame & Body Shop

15

October 2016

Business Outlook

JDP Properties, LLC Sponsor: Karen Plott, Choice Marketing JJ's Woodfire Pizza Sponsor: Elisa Bryant, Missouri Southern State University Joe's Garage of Joplin LLC Sponsor: Kyle Hickam, State Farm Insurance - Kyle Hickam Agency JoplinMOW Sponsor: Kay Zerkel, JoplinMOW Just Call Jo Team (Keller Williams Realty) Sponsor: Karen Plott, Choice Marketing

VIP EVENT CHAIRS Wes Braman & Jonathan Wallner, Freeman Health System Kyle & Jill Hickam, State Farm Insurance Brent Baker, Empire District Electric Company Tim Woodall, Pinnacle Bank Brad Hodson, MSSU Jonathan & Megan Sabo, Cardinal Scale Carol Ferguson, Keller Williams Realty Linda McClintock, My Little Puppy Missouri Southern State University Athletics Sponsor: Randon Coffey, Missouri Southern State University

Karen's Dance Studio Sponsor: Lisa Paugh

Missouri Southern State University Foundation Sponsor: Brad Hodson, Missouri Southern State University

KYTV Sponsor: Karen Plott, Choice Marketing

Mitchell's Mobil 1 Lube Express Sponsor: Jenny Richards, Joplin Building Material

Land Go Properties, LLC Sponsor: Todd Chenault, Steve's Frame & Body Shop

Motel 6 #4768 Sponsor: Adam Greek, Empire District Electric Company

Mayberry Construction, Inc. Sponsor: Megan Sabo, Cardinal Detecto Mfg. Dr. Scott McClintick Sponsor: Wes Braman, Freeman Health System Mid Central Contractors LLC Sponsor: Adam Greek, Empire District Electric Company Mike's Electrical Contracting Sponsor: J.D. Buckridge, Payroll Vault Missouri Southern State University Alumni Association Sponsor: Brad Hodson, Missouri Southern State University

Dr. Joseph Newman Sponsor: Drew Hartley, Freeman Health System Orient Express Sponsor: Lauren Gilbreth, Great American Title Company Par Electrical Contractors, Inc. Sponsor: Brent Baker, Empire District Electric Company Peterbilt of Joplin Sponsor: Dustin Conard, Steve's Frame & Body Shop Phil's Morning Drive Sponsor: Philip Mitchell, Phil's Morning Drive PIC, Inc. Sponsor: Brad Hodson, Missouri Southern State University Pineapple Bliss Sponsor: Lauren Gilbreth, Great American Title Company Priority One Safe-T, LLC Sponsor: Tera Lankard, Freeman Occumed

16

Steve's Trading Post Sponsor: Tim Woodall, Pinnacle Bank

Rodan & Fields Sponsor: Drew Kimble, 12Eighty-One: Photography

SWMO Vape Shop Sponsor: Lisa Paugh

Select Jewelers Sponsor: Jim Gilbert, Select Jewelers

Tillman Redevelopment, LLC Sponsor: Heather Lesmeister, Freeman Health System

Shelter Insurance - Kerri Williams Sponsor: Todd Chenault, Steve's Frame & Body Shop

#1 Top Sales Chair Group (2 1 memberships): Wes Braman & Jonathan Wall ner, Freeman Healt h System

Top Sales Brent Baker, Empire District Electric Company Karen Plott, Choice Marketing Todd Chenault, Steve’s Frame & Body

Touchstone Sponsor: Karen Plott, Choice Marketing Turbo Supply Sponsor: Brent Baker, Empire District Electric Company twelveone Group Sponsor: Donny Allen, Keller Williams Realty of Southwest Missouri

Kenny Singer Construction Co., Inc. Sponsor: Adam Greek, Empire District Electric Company Skinovations Day Spa Sponsor: Robin Psajdl, KSNF-TV

U.S. Flooring, Inc. Sponsor: Don Gould, First Missouri Insurance Agency The Wild Flower Sponsor: Karen Plott, Choice Marketing Wildcat Materials, Inc. Sponsor: Adam Greek, Empire District Electric Company

Spirit Books LLC Sponsor: Edward Stephens

Willey Construction Sponsor: Karen Plott, Choice Marketing

State Farm Insurance - Karen Rutledge Sponsor: Kyle Hickam, State Farm Insurance - Kyle Hickam Agency

Yakel Painting Company Sponsor: Rebecca Price, Cardinal Detecto Mfg.

State Farm Insurance - Kellan Foster Agency Sponsor: Kyle Hickam, State Farm Insurance - Kyle Hickam Agency State Farm Insurance - Sandra Brown Agency Sponsor: Kyle Hickam, State Farm Insurance - Kyle Hickam Agency

October 2016

Business Outlook

Raudenbush Financial Services, LLC Sponsor: Kelly Hartley, Kelly Hartley Collaborative

Your Chamber Connection Sponsor: Kyle Hickam, State Farm Insurance - Kyle Hickam Agency

Wes Braman, the 2002 Member Event Godfather, and Brent Baker, the 2014 and 2016 Member Event Godfather.

ZAF Energy Systems Sponsor: Clive Veri, Commerce Bank 17

October 2016

Business Outlook

Innovate Your Way to Success

By Karen Bradshaw, Director of the Center for Entrepreneurship at Missouri Southern State University growing? Do you anticipate regulations that may impact your business? If so, what actions can you take to deal with these threats? Assess your competitors to find out about their products/services, prices and organizational culture. How will your industry marketplace affect your company now and in the future?

"Innovation opportunities do not come with the tempest but with the rustling of the breeze." - Peter Drucker The future success of companies usually depends upon their ability to innovate. In our dynamic business world, a firm needs to continually concentrate on new ways to improve.

One way is to improve a business process to increase your productivity by being more efficient. Your company could be offering new products and services to meet your customers’ needs. Maybe you are trying to add more value to your existing products and services in order to differentiate your company from your competitors.

Innovation can assist your company with reducing costs, increasing efficiency, being more competitive, establishing new business relationships and increasing profitability. Having a system of innovation is a creative process your company can utilize to help it grow.

Innovative ideas can come from your employees, managers, consultants, suppliers, customers, market research, the internet or other sources. Future development in your company comes from being able to examine ideas and clarify which ones will benefit your firm. You need to have a system to analyze and implement these ideas.

Since each company has its own unique culture, you may want to consider how your company can develop a culture that rewards innovation and progress. What are the values and goals of your firm? How will you reward people who influence and contribute to creative ideas and actions that influence the innovation culture you may be trying to develop in your firm? For you to be successful, you will need to encourage people to learn from failure and promote creative ideas and variety in choices.

Following are some ideas you can use to encourage a culture of innovation within your business: Analyze the Marketplace On an ongoing basis, research your industry to make certain you are in a growth industry, not a declining industry.

Is the size of the potential market for your goods and services

18

Utilize Technology On a timely and planned basis, examine trends on the internet and social media tools in order to develop new ideas.

Clearly having a method of identifying opportunities, while making the best use of time, and meeting your company goals is useful. How will you identify ways you can use technology such as suitable software and hardware that will be beneficial? Is there new equipment or new forms of technology that could make your firm more productive?

Develop Strong Communication Networks In order to foster innovation within your company, you will need to develop a strong system of effective communication not only within your company, but with individuals and organizations outside your company. This allows people with different types of knowledge to communicate with each other and gather the feedback they need to proceed with their best ideas. Develop a system for communicating with your customers by listening to their opinions and observing their purchase behaviors.

Plan for Innovation Develop objectives and a strategic vision of innovation for your firm. As you are developing your innovation strategy, think about how you can create conditions that allow innovation to become part of everyday discussions among fellow employees. As you plan for expansion, hire innovative thinkers and plan to have the resources and training available to excel at their positions. Develop financial plans and goals to be able to support your vision.

Create a Culture of Trust You will find it difficult to get people in your firm to suggest new ideas, develop new systems and risk failure if they are not encouraged, trained, rewarded and supported by the management of the company. Truly innovative companies have a significant level of trust among their employees and managers. Have processes and events that capture ideas like suggestion boxes, brainstorming meetings, team meetings, newsletters and intranets for sharing information. Remember, everyone in your company is responsible for innovation. They should all feel comfortable and encouraged to develop new ideas and be innovative.

As Henry Ford said, "I am looking for a lot of people who have an infinite capacity to not know what can't be done."

Innovate your way to success!

October 2016

Business Outlook

New Overtime Rules

What Employers Need to Know The Department of Labor released final rules on May 18, 2016, changing the regulations governing overtime pay under the Fair Labor Standards Act (FLSA) that will make millions of exempt employees eligible for overtime pay.

Effective: December 1, 2016

1

The countdown is on. Employers must comply with the new regulations by December 1, 2016.

Attend a workshop to learn more!

You’re invited to attend an informative workshop conducted by a team of local experts assembled by the Joplin Chamber. The workshops will provide information that will help employers prepare for the new law.

Location Joplin Area Chamber of Commerce 320 East 4th Street Joplin, MO 64801

RSVP required

($10.00 fee includes light breakfast or lunch)

Online By e-mail By telephone

www.joplincc.com glamar@joplincc.com (417) 624-4150

Light Breakfast 7:30 a.m. – 9:00 a.m.

October 27

November 3

November 10

Lunch 11:30 a.m. – 1:00 p.m.

October 25

November 1

Presented with support of the MSSU Small Business & Technology Development Center

November 9

19

October 2016

Business Outlook

Small Business & Technology Development Center Missouri Southern State University The Robert W. Plaster School of Business 3950 Newman Road, Joplin, MO 64801-1512 Phone: 417.625.3128 Fax: 417.625.9782

MICROSOFT EXCEL LEVEL 1 (2-DAY TRAINING) October 4 (Tuesday), 1:30-4:30 pm (Day 1) October 6 (Thursday), 1:30-4:30 pm (Day 2) Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: $124 per person ART AS BUSINESS October 5 (Wednesday), 10 am-12 pm Location: MSSU Billingsly Student Center Connor Ballroom Cost: None WHERE WILL YOUR BUSINESS BE IN 2019?

October 7 (Friday), 1-4 pm Location: Plaster Hall, Room 107, MSSU Cost: $59 per person INTRODUCTION TO QUICKBOOKS (2-DAY TRAINING) October 11 (Tuesday), 1:30-4:30 pm (Day 1) October 13 (Thursday), 1:30-4:30 pm (Day 2) Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: $124 per person Find the full schedule of workshops at www.mssutraining.com.

HOW TO WRITE A SUCCESSFUL BUSINESS PLAN October 12 (Wednesday), 1:30-4:30 pm Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: $39 UNDERSTANDING FINANCIAL STATEMENTS October 19 (Wednesday), 1:30-4:30 pm Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: $49 per person STARTING A SMALL BUSINESS: THE FIRST STEPS October 20 (Thursday), 1:30-4:30 pm Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: $29 per business MICROSOFT EXCEL LEVEL 2 (2-DAY TRAINING) October 25 (Tuesday), 1:30-4:30 pm (Day 1) October 27 (Thursday), 1:30-4:30 pm (Day 2) Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: $124 per person SIX STEPS TO SMALL BUSINESS SUCCESS October 28 (Friday), 9 am-2 pm Location: The End Zone Facility, MSSU Cost: $49

STATE OF THE LOCAL ECONOMY: A REPORT FROM YOUR CHAMBER

20

MSA is comprised of Jasper and Newton counties. Information is drawn from the U.S. Bureau of Labor Statistics.

October 2016

Business Outlook

21

October 2016

22

Business Outlook

Six Steps to Small Business Success

October 2016

Business Outlook

Presented by Sean Manning, CPA, author: Six Steps to Small Business Success with guest speaker Malvina Messler, Executive VP of Business Development

Join Us at The Endzone

and Learn How to Take Your Business to the Next Level!

The Joplin Area Chamber of Commerce is hosting a special presentation at The Endzone by CEO, author, and CPA, Sean Manning. Sean will be joined by business development expert Malvina Messler, who will present secrets on building relationships and growing a business.

The Six Steps to Small Business Success presentation is designed to give the audience the necessary tools, guidance, and knowledge to take their small business goals and make them a successful reality.

DATE: October 28th TIME: 9am-2pm (Lunch provided) LOCATION: The Endzone Facility Missouri Southern State University 3950 Newman Road Joplin, MO 64801 COST: $49.00 RSVP: (417) 624-4150 | www.joplincc.com Joplin Area Chamber of Commerce (417) 623-0941 - Payroll Vault

Sean Manning CPA & CEO

Malvina Messler Executive VP of Business Development

PRESENTATION SPONSORS: ™

Client Focused. Technology Driven.

P A Y R O L L R E - D E F I N E D.

23

October 2016

Business Outlook Insurance you can design to meet your ever-changing needs.

• Business or Commercial • Call for a Farmers Friendly Review® • Evening Appointments

LINDA TEETER, LUTCF www.farmersagent.com/lteeter 1321 ILLINOIS AVE • JOPLIN, MO 64801

Call 417-781-4820 today for Auto, Home, Life and Business.

Audio / Video Systems Pro Audio Equipment Camera Systems Healthcare Communications

Elite Commercial Audio/Video Sales & Service Toll Free: 800-621-5256 Local: 417-869-0770 aaius.com proaudiosuperstore.com 2120 S. Roosevelt Suite 3 Joplin, MO 64804

IMMEDIATE ACTION REQUIRED: DOL Requires All U.S. Employers to Update Federal Posters

Replace your posters now to stay compliant!

Contact Payroll Vault today to get your new poster.

Phone: 417.623.0941 Email: j.d.buckridge@ payrollvault.com

24

First Friday Coffee

Friday, October 7 7:30-8:30 a.m.

Good Morning Joplin Wednesday, December 7 7:15-9 a.m.

Presented by

Sponsored by and located at Sign Designs 1720 West 7th Street

October 2016

Business Outlook

Sponsored by

7:15 a.m. - Breakfast | $14 at the door or if invoiced 7:30 a.m. - Program | $12 if prepaid online only Located at Butcher's Block Event Center 499 West Fountain Road

RSVP by October 5 at www.joplincc.com or 417.624.1996.

Presented by

Business After Hours

RSVP by December 5 at www.joplincc.com or 417.624.1996

THANK YOU!

Presenting Sponsor

Tuesday, October 18 5:30-7 p.m.

US Bank, N.A., Chairman Sponsor, for helping us communicate with our members!

Sponsored by and located at Premier Surgical Institute 1619 West 7th Street (K 66), Galena, Kansas

RSVP by October 16 at www.joplincc.com or 417.624.1996.

25