Hawktalkwinter2013 14 4

Winter 2013/14 | Wingfield Springs Community Association Newsletter

H

ope you all had a great holiday period. Welcome to 2014.

On behalf of the Board I wish you all a prosperous new year.

BOARD DIRECTOR ELECTIONS: This year two seats were up for re-election. One director (me) re-upped while the other (Denny Jensen) declined. The resulting four directors voted executive assignments as follows: Marilyn Brainard – Secretary plus prime for governance affairs and documents Ray Case – Treasurer plus help for landscaping Lou Dauria – Vice-President plus prime for landscaping and security patrol Bob Denis – President plus prime for irrigation and community management interface We want to acknowledge Denny Jensen who steps down for business reasons after many years of service to this community. Amongst many accomplishments, Denny spearheaded the change of our security patrol over to ESI, and the major project of fence repair along Wingfield Springs Road. We wish Denny the best in his business venture. Thank you, Denny, for your strong tenure on this Board.

That said we have an open seat for a fifth director and fully intend to appoint her/him at the next Board meeting scheduled on January 23rd.

If you are interested and want to be part of making this community the best on the Valley floor, this is a great opportunity. Please contact Melissa Robertson at 334-7449 or email at wfsservice@associasn.com expressing your interest so we can guide you through the simple candidacy process.

Your HOA affairs remain in strong hands with the sum experience of the four Board directors already in place plus our solid performing partners: Associa Sierra North, ESI, Reno Green. Jointly we look forward to serving you in 2014. In addition and to make this all run smoothly, we need your help. That largely translates into respect for your neighbors, treating our common areas and the golf course with respect, communicating with our representatives/partners respectfully, attending Board meetings.

2014 OBJECTIVES We have significant projects on the starting blocks in the areas of landscaping and security. As soon as weather permits we will begin some of that work. Additionally, while we updated many of our governance documents in 2013, much remains to be done in 2014 particularly in design review guidelines and some of our processes that need faster administration. From a maintenance perspective we will strive to improve our responsiveness to reported issues. Specifics will be covered at Board meetings as we unfold the plans in each area and is a prime reason for attendance by all owners who wish to stay informed.

We are looking forward to working with you all this year. For now, stay warm and healthy. Spring is right around the corner!!

Thank you,

Bob Denis

PRESIDENT, WINGFIELD SPRINGS COMMUNITY ASSOCIATION

Community Photo by Deanna Hearn

manager’s report

Wingfield Springs

Community Association Newsletter WSCA Board of Directors PRESIDENT VICE PRESIDENT SECRETARY TREASURER

Bob Denis, calraisin1@outlook.com Lou Dauria, eplus@aol.com Marilyn Brainard, mebrain@att.net Ray Case, rcase3349@charter.net

Handy Phone Numbers & Information ASSOCIA SIERRA NORTH Telephone: (775) 626-7333 Facsimile: (775) 626-7374 Website: www.wingfieldspringshoa.org Email: wfsservice@associasn.com Office Hours: 8 am–5 pm Monday through Friday; the phone lines shut down at 4 pm on Friday.

T

hank you to all of those who attended this year’s holiday parties at the Red Hawk Event Center. There was a good turnout at both parties and a good time was had by all!

The guests enjoyed holiday songs and a Christmas movie played on the big screen; the cookie table for the kids was also a success again.

Thank you to volunteer Marcedes Parsons for assisting and monitoring the cookie table at the afternoon party.

The events came to an end with a special visit from Santa Clause who took time to sit with the children while the parents were able to take memorable photos.

Many owners donated items for the Food Bank of Northern Nevada; the barrels were full by the end of the day and two frozen turkeys were donated as well; thank you all!

Associa Sierra North and the staff at Red Hawk will work together in the upcoming months to come up with new ideas for next year’s holiday parties.

Thank you to the entire Red Hawk staff for all of the help in making this event a success and so special to many people.

Sincerely, Associa Sierra North An Associa® Member Company

Melissa Robertson, CMCA®, AMS®, PCAM® Senior Manager Nevada Certified Supervising Community Manager

WINGFIELD SPRINGS COMMUNITY PATROL (775) 722-6270 Please call immediately for water related issues. Call 911 for emergency services; ambulance, fire, police.

Red Hawk Swim & Fitness Center Wingfield Springs Realty David’s Grill at Red Hawk Red Hawk Golf Club Sparks/Washoe County Animal Control

(775) 626-8699 (775) 626-4700 (775) 626-1000 (775) 626-4599 (775) 322-3647

Please note: Views expressed in HawkTalk are not necessarily the opinions of WSCA, its board members or Associa Sierra North. The editor reserves the right to edit submitted articles for content and space constraints.

Advertising in HawkTalk is paid for by the individual advertisers. WSCA does not necessarily endorse or support any of the advertisers. Advertising monies collected are used to offset the printing costs of each HawkTalk.

HawkTalk is supported in whole by advertising. Newsletter published by: Kathy Hess, Just Imagine Marketing and Design (775) 746-4138 | kathy@justimaginemktg.com

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HawkTalk | Winter 2013/14

important REVISIONS TO THE RULES & REGULATIONS

T

he Board of Directors approved revisions to the Rules & Regulations on October 24, 2013. The Revised Rules & Regulations will become effective on February 15, 2014; the Association is required to give 30-days notice to the owners. This is met by notice in the next issue of HawkTalk.

The Violation Process in the Rules & Regulations was changed to allow for a more speedy and economical violation enforcement process.

The new process eliminates the requirement to send three letters out prior to calling an owner and/or a tenant into a hearing. Below is the new language that has been incorporated into the revised Rules & Regulations: The homeowner will be charged for all postage and fees associated with mailing the “Official Notice of Community Standards Hearing/Fine”.

GENERAL RULES violations are subject to the following: (i) The unit’s owner, as well as the unit’s occupant, will receive a written notice 1) describing in detail the action that is the subject of the alleged violation; 2) identifying the specific portions of the Governing Documents and or Rules & Regulations alleged to have been violated; 3) identifying the fine that the unit is subject to should the violation not be cured; 4) setting a date, time and place for a hearing regarding the alleged violation; and 5) providing a detailed photograph of the alleged violation, if the alleged violation relates to the physical condition of the unit or the grounds of the unit or an act or a failure to act of which it is possible to obtain a photograph. This notice will allow 30 days for correction prior to the hearing. (ii) The unit’s owner, as well as the unit’s occupant, will have the opportunity to contest the alleged violation at the hearing on the violation, unless the unit owner waives his or her right to a hearing in writing. If, at the hearing, it is determined that the violation(s) did in fact occur, the Board may, at its discretion, determine if a fine will be assessed to the account and/or to the party found in violation. The maximum fine amount for each violation is $100 or $1000 total for multiple violations, whichever is less. As part of the fine, the homeowner will be charged for all postage and fees associated with mailing the “Official Notice of Community Standards Hearing/Fine.” Violations of the Association Governing Documents and the Rules & Regulations, which affect the health, safety and welfare of the community (as defined in NRS116.31031), are exempt from the Association’s and state of Nevada’s limit on fines and the Board of Directors may impose a fine exceeding one hundred dollars ($100) for each violation. (iii) If a violation is not cured within fourteen (14) days following the Hearing and Fine Assessment, the violation is deemed a Continuing Violation. Thereafter, the Board may impose an additional fine for the violation for each seven day period that the violation is not cured. Any additional fine may be further imposed without providing the opportunity to cure the violation and without notice and an opportunity to be heard. (iv) In addition to the violation fine policies and procedures, the Association’s executive board is authorized to enter the grounds of a unit to conduct certain maintenance or remove or abate public nuisance in accordance with NRS 116.310312.

A complete copy of the updated Rules & Regulations can be found on the Association website at www.wingfieldspringshoa.org. You can access a copy under the document tab in the left margin; use the search function; enter Rules & Regulations in the containing box.

Please contact the offices of Associa Sierra North at 775-626-7333 if you should have any questions.

HawkTalk | Winter 2013/14

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Page 3

Wingfield Springs Owners and Tenants,

S

adly dog management remains an issue in our community.

Specifically 1) defecation on common area grounds 2) dogs barking out of control 3) aggressive dogs unleashed in public areas. If we can join forces to address these three main problems it will make all the difference to this community and our quality of life.

1) I received numerous complaints about this issue and witnessed it myself in my daily walks. Just the other day this lady let her two Border Collie dogs out of the car, unleashed, and to run along a common area.

Both did their business, returned to the car and she took off. I was too far from the whole thing to capture any information.

With all the snow in December many owners have let their dogs relieve themselves on the sidewalk. I received complaints from the Big Sky area of feces all along the Astronomer mow strips. Folks, we installed nearly thirty dog waste stations that we maintain routinely throughout the community. Many of you use them; thank you. If there is a need for more stations in strategic locations let us know; we will try and accommodate.

The bottom line is this unhealthy situation must cease. Picking up after your dog is simply the respectful and courteous thing to do. Get on the program!

2) I also received multiple complaints of dogs barking out of control.

This is very annoying to all those around that animal. If you give the dog outside access when there is nobody home, ask a neighbor who is home to help you find out how the animal behaves during these times when you are absent. There are different ways to approach the issue: teach

Page 4

the dog a good and a bad bark, make use of a bark collar, surgery that reduces the bark pitch, have a day sitter take the dog for exercise so the animal sleeps more during the day, etc ‌ Doing nothing is unacceptable.

As the victim and if the misbehavior persists with no improvement, you can contact the Washoe County Animal Control department; they will help address the problem. They have the jurisdiction and a set of tools to deal with these situations, including stiff fines and removing the animal if justified.

3) I also received complaints of dogs off leash in public areas and behaving aggressively. Recently a black Lab attacked a small dog while the Lab owner ignored the incident and continued letting the dog run loose in the park on Poco Rey Drive. Ignorant behavior! Knowing your dog is aggressive and letting it off leash is irresponsible; get with the program and leash up!

As you can sense from the tone of this article I (and many like me) am frustrated at the misbehavior of a few dog owners creating havoc for many homeowners and tenants in our community. For you dog owners acting responsibly on all three counts above, thank you and well done.

For the scofflaw dog owners, you need to address the issue(s) promptly to be a respected and responsible resident of this community. So let’s get on this before your Board of directors is forced to investigate vigorous enforcement actions. Thank you.

Bob Denis

PRESIDENT, WINGFIELD SPRINGS COMMUNITY ASSOCIATION

HawkTalk | Winter 2013/14

Family is why we do it all.

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CARIANN E. CHAMPAGNE, DDS •

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{775} 359 3934 735 Sparks Blvd | Sparks, NV 89434 Board Certified Pediatric Dentistry

Pedo@champagnedental.com champagnedental.com State Farm, Bloomington, IL

0907504

“

The Reno Philharmonic is one of the great joys of living in northern Nevada!

We have never been disappointed.” n ~ Recent Concert-Goer

Classix Four Neil Tatman | Oboe

Home Sales Home Buyers Short Sales Specialist Rentals • Probate Foreclosure Management

The Reno Philharmonic Orchestra with Laura Jackson, Music Director

Sunday, January 12, 2014 • 4:00 PM ~ and ~

Tuesday, January 14, 2014 • 7:30 PM Pioneer Center for the Performing Arts • 100 S. Virginia St., Reno

Neil Tatman, Oboe d’amore

Felisa Cusimano-Martin Realtor, SFR, CDPE C 775-250-8033 O 775-284-4400 fmartin@dicksonrealty.com www.DicksonRealtyNV.com

BACH: Concerto for Oboe d’amore in A major, BWV 1055 RESPIGHI: Ancient Airs and Dances–Suite II BRAHMS: Symphony No. 4 in E minor, op. 98

Classix Five March 2 & 4, 2014 • STRAVINSKY & RACHMANINOFF

David Martin

Property Management O 775-284-4401 David@DicksonINFO.com See available rentals at www.DicksonINFO.com

Tickets and Group Sales: Reno Philharmonic Box Office

(775) 323-6393 | RENOPHIL.COM Tickets also available through the Pioneer Center Box Office M-F 11-6 (775) 686-6600 or pioneercenter.com

HawkTalk | Winter 2013/14

4870 Vista Blvd., Sparks | DicksonRealtyNV.com Page 5

Maintenance Upkeep Reminder

The Association has received complaints pertaining to overgrown shrubbery and vegetation protruding onto walking paths and sidewalks throughout the community.

Please be reminded that the overgrown shrubbery and vegetation is your responsibility to maintain and ensure receives proper trimming.

Owners will be given from now until the end of March to comply with this regulation.

On April 1, 2014, HOA representatives will conduct an inspection of the affected areas to ensure that all owners complied.

If you fail to comply by this date, the violation process will commence and you may be subject to future fines.

Exterior Home Holiday Decorations

Holiday decorations may be installed fourteen (14) days before a holiday, and shall be taken down within fourteen (14) days after the holiday.

December holiday decorations may be installed fourteen (14) days before Thanksgiving, and shall be removed by February 1st. Currently, December holiday decorations may not be lit any sooner than the day before Thanksgiving.

Your Hands Can Save a Life

H

ave you heard that CPR procedures have changed?

It’s simpler and just as effective. 80% of cardiac arrests occur at home. Hands Only CPR can save the life of a loved one. Visit remsaeducation.com or call 353-0772 for more information on classes in our area.

Steps to Take 1.

Recognize the Emergency – Victim is down, does not

respond.

2.

Shout Out to a Bystander – CALL 911! Listen to the dispatcher who will walk you through the steps; an ambulance will be sent to your location.

3. Push Hard and Fast in the Center of the Chest – Place

one hand on top of the other; place the heel of your hand in the center of the victim’s chest...push hard and fast as long as you can or trade off to another bystander.

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Assessment Payment Reminders

I

t is that time of year again. Coupon books for 2014 have been mailed out. Please contact Associa Sierra North at 775-626-7333 if you did not receive them.

Please make your quarterly assessment payment checks payable to Wingfield Springs Community Association. Payments are due by the first day of the month, and are considered late if not received by the last day of the first month of the quarter in which it is due. The late fee charge is $10.

If you are on ACH (automatic withdraw) and have moved financial institutions, it is important that you update the Association/Assessment contact information with your new bank to ensure your quarterly payments are received.

Lastly, please remember that it is the responsibility of the owner to notify the Association by contacting Associa Sierra North in writing of any change of mailing/billing address.

WINGFIELD SPRINGS COMMUNITY ASSOCIATION

2014 Meeting Calendar

January 16, 3 pm January 16, 5 pm January 23, 6 pm April 17, 3 pm April 17, 5 pm April 24, 6 pm July 17, 3 pm July 17, 5 pm July 24, 6 pm October 16, 3 pm October 16, 5 pm October 23, 6 pm November 20, 6 pm

Agenda Workshop in Mayor’s Room Exec. Sessions/Hearings in Mayor’s Room Board Meeting in Member’s Lounge Agenda Workshop in Mayor’s Room Exec. Sessions/Hearings in Mayor’s Room Board Meeting in Member’s Lounge Agenda Workshop in Mayor’s Room Exec. Sessions/Hearings in Mayor’s Room Board Meeting in Member’s Lounge Agenda/Budget Workshop in Mayor’s Room Exec. Sessions/Hearings in Mayor’s Room Board Meeting in Member’s Lounge Annual Meeting in Member’s Lounge

Workshops will be held to review the agenda items of the next scheduled board meeting. Homeowners are welcome to attend workshops. No action (vote) will be taken by the Board on any matter discussed or reviewed at a workshop.

All dates, times and venues are subject to change. If the Red Hawk Board Room is not available, the hearing, workshop or executive board session will be held at Associa Sierra North (ASN) at 10509 Professional Circle, Ste. 200, Reno, NV 89521. Workshop and meeting notices will be published in each HawkTalk newsletter.

HawkTalk will be mailed at least ten (10) days before each board meeting.

Board meeting agendas will be posted on the Association’s website the Friday before each board meeting. You may also obtain an agenda copy by calling ASN at (775) 626-7333.

HawkTalk newsletter articles and suggestions are due to ASN at least four (4) weeks before each Board of Directors meeting.

HawkTalk | Winter 2013/14

Wingfield Springs – HOA Quarterly Report September 14th- December 9th 2013

THIS REPORT WAS CREATED AND PROVIDED BY ESI SECURITY SERVICES 60 HOUSE WATCHES 3 SPARKS POLICE DEPARTMENT ONSITE • A resident reported a vagrant on the grass by the pond.

The officer responded and found Sparks Police Department on site. No further action was needed.

• While on patrol the officer encountered three suspicious individuals. The officer questioned the individuals and became suspicious. After following them a short distance to verify their story the individuals began throwing items into the bushes. The officer stopped the individuals and held them until the Sparks Police Department arrived. The three individuals were arrested.

• A resident reported several Sparks Police Officers on property. The officer responded to the area. There were no Sparks Police Officers on site when the officer arrived.

27 COMPLAINTS 11 Reports of dogs barking 1 Report of loud music 14 Reports of loose dogs 1 Report of children causing a disturbance 114 VIOLATIONS 20 Vehicles in violation 4 Trailers in violation 5 Solicitors 29 Garage doors left open 53 Garbage cans left out 1 Posted advertisement sign 1 Reported resident working on his vehicle in the street.

The officer responded and found the resident. The officer took photos and reported the situation to the HOA. 13 MISCELLANEOUS • A resident reported a vehicle had hit a sign. The officer responded and found the reported vehicle. The driver appeared to be unharmed. Sparks Police Department had been notified and was in route.

• A resident reported a bicycle had been left by his trash can. The officer responded and found the bicycle. Pictures were taken and sent to Management.

• The officer located a pellet gun while patrolling. The officer contacted the Sparks Police Department and turned the gun over to them.

• A resident reported individuals playing “doorbell ditch”.

The officer responded and found no suspicious activity or persons in the area.

• A resident reported juveniles in the area playing “doorbell ditch”. The officer responded and found no juveniles in the area.

• A resident reported his garage door was open and asked if the officer could check on the house. The officer responded and found no activity in or around the garage.

• A resident reported an individual in a vehicle. The resident had made contact and found the vehicle was broken down.

The officer responded and found no vehicles matching the description in the area.

• A resident reported a bobcat in his backyard. The resident had already contacted Wildlife Services. Informational only, no contact needed.

HawkTalk | Winter 2013/14

• A resident reported children wearing dark clothing riding scooters. The resident was concerned for the children’s safety. The officer responded and found the children with their mother. The children went inside.

• A resident reported two dogs had been left out for the past two days. The officer responded and found one dog in the back yard. The gate was secure and the dog was taken care of.

• A resident reported an individual walking his dog had thrown a rock at her vehicle. The resident stopped and asked why the rock was thrown. The individual responded the vehicle was speeding. The resident continued home and contacted ESI Security. The officer responded and was unable to locate any person matching the description given.

The officer made contact with the reporting resident.

• A resident reported a possible abandoned vehicle.

The resident stated the vehicle was in violation and had damages to the passenger side. The officer responded and found the vehicle. The vehicle was not in violation. The officer gave the resident the phone number for the Sparks Police Department.

28 MAINTENANCE ISSUES 22 Reports of broken sprinklers 1 Report of a fallen tree 1 Report of overgrown landscaping 3 Reports of broken irrigation pipes 1 Report of a nonfunctional street light All landscaping issues were reported to Reno Green.

3 VANDALISM REPORTS • The officer located a vehicle that appeared to be vandalized. The officer attempted to make contact but was unable. The officer notified the next officer on duty so contact could be made.

• The officer located graffiti along Ray Del Sierra. The officer photographed the damages and reported them to Management.

• A resident reported a home in the area had been egged.

Informational only, no contact needed.

20 SUSPICIOUS ACTIVITY • A resident reported a suspicious vehicle in the area.

The officer responded and found the vehicle. The vehicle was not in violation, there were no damages or signs of suspicious activity.

• A resident reported a suspicious person looking in windows of a neighbor’s home. The officer responded and made contact with the individual. The individual was related to the owner and there to mow the lawn. No further action was needed.

• The officer located a vehicle with severe damages to the front, rear and driver’s side. The officer was unable to locate the owner of the vehicle. Sparks Police Department was notified.

• A resident reported three juveniles “playing” in traffic.

The officer responded and found one of the juveniles running away from the officer.

• A resident reported his vehicle had been rummaged through during the night. There were no items missing. The

resident just asked the officer to patrol the area frequently.

• A resident reported his vehicle had the stereo stolen out of it.

• A resident reported that both of their vehicles had been broken into. The resident also reported it was all on tape.

The resident had made a copy for both ESI Security and the Sparks Police Department. The officer put the area on house watch.

• A resident reported her vehicle had been rummaged through. The resident did not want contact.

• A resident reported that while on vacation several items with personal information had been stolen. He was concerned someone may attempt to enter his home. The resident asked the officer to check the house and contact the resident with the results. The officer responded and found the home to be secure with no signs of forced entry.

The officer called the resident and informed them of the findings.

• A resident reported his vehicle had been broken into. The resident stated nothing had been stolen he just wanted to report the occurrence.

• A resident reported a male individual with a rifle on his back. The officer responded and found no persons matching the description in the area. There was no suspicious activity to report.

• A resident reported a suspicious vehicle. The officer responded and found no suspicious vehicles or persons in the area.

• A resident reported a juvenile sitting across from her residence staring at the home. The officer responded and found no juveniles in the area.

• Burgerello Alarm reported a burglar alarm. The officer responded and found no signs of suspicious activity or break-in.

• A resident reported an individual sleeping in a vehicle.

The officer responded and found the individual sleeping. The officer made contact and informed the individual of the call.

The individual left property without issue.

• A resident reported a vehicle parked in a vacant home’s driveway. The officer responded and found the vehicle. The officer was unable to locate the owner of the vehicle. The officer found the home to be locked and secure.

• A resident reported a suspicious parked vehicle with two individuals inside. The officer responded and found no vehicles in the area.

• A resident reported the front of the mailboxes had been left open. The officer responded and found the mailboxes were unsecure. The officer closed the mailbox and was unable to secure the door without the key. The officer patrolled the area watching for any suspicious activity.

• A resident reported a group of individuals sledding on the golf course. The officer responded and informed the group this was not permitted. Red Hawk Security also arrived onsite and the individuals left the area.

• A resident reported a suspicious vehicle parked near the school. One individual was reported to be in the vehicle.

The officer responded and found a vehicle parked near the school. The individual was on his phone. There was no suspicious activity in the area.

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Wingfield Springs Community Association

PRSRT STD U.S. POSTAGE PAID RENO, NV PERMIT NO. 200

c/o Associa Sierra North 10509 Professional Circle, Ste. 200 Reno, NV 89521

TRAITS OF GOOD BOARD MEMBERS Do you have what it takes to be a good board member? Chances are you do.

If you have a mix of some of the following traits and skills, consider running for a seat on the board. We’d love to have you.

Thick skin

Respect

Respect. If you can give others respect and expect it in return, you can help keep board discussions civil, productive and on point. We’re looking for people who can lead by consensus, not by command.

Good listening

Good listening. People want to be heard. Can you listen to board members and residents with sincere interest? You may have a few ideas of your own, but everyone benefits by sharing and discussing.

Thick skin. Sometimes, residents—even other board members—can be mean and insulting. Are you good at turning a conversation around and finding out what’s really bothering people?

Egos aside. If you can give others credit, the board will operate better as a team.

Agenda aside. Members who come to the board looking to help only themselves are a problem. A board is more productive when members don’t have a personal punch list. Are you able to look after the community, not just your own interests?

Are you willing to compromise?

Agenda aside

Skill. An association is a business. So having board members with accounting, organizational behavior and team building backgrounds can help. Someone with a financial background, for example, might make for a good treasurer. Note: WSCA is lucky to count Ray Case in this spot.

The ideal board comprises a mix of management styles, professional skills and temperaments. If you know people with some of these traits or relevant skills, ask them if they’d be interested in joining the board. Some people don’t think about running for a seat unless asked.

You don’t have to know everything when you join, but you should be familiar with the governing documents and the responsibilities of the job. Fellow board members and managers can help you with the transition and train you on board responsibilities, current work, projects and hot issues.

Leaders can come from different places and backgrounds. There’s no one mode that fits all. Share your knowledge and passion with the community.

Egos aside

Marilyn Brainard

SECRETARY, WINGFIELD SPRINGS COMMUNITY ASSOCIATION COURTESY OF CAI’S COPYRIGHT FREE ARTICLES

Skill