Keys Breeze July 2024

Page 1


Tahoe Keys Property Owners Association

2023–2024

Dave Peterson, PRESIDENT

Peter Grant, VICE PRESIDENT

Sabine Litten, SECRETARY

Wai Boulevard South Lake Tahoe, CA 96150 (530) 542-6444 p (530) 541-2521 f tkpoa.com

ADMINISTRATIVE

8:30 am to 4:30 pm, Mon–Fri 10:00 am

Jim Siegfried, TREASURER

Joby Cefalu, DIRECTOR

Pete Wolcott, DIRECTOR

Bryan Welsh, DIRECTOR

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PICKLEBALL: AVOIDING INJURIES

Pickleball is a great low-impact sport — fun and easy to learn for all ages. It has been the fastest growing sport in the U.S. for the past two years. A cross between ping pong and tennis, pickleball is played on a court that can be indoors or outdoors, and tennis courts across the country are being converted to meet the growing demand.

The recent surge in pickleball’s popularity is fantastic — bringing sport, fun, and exercise to many — but, like any sport, it comes with injury risk. The most common pickleball injuries are sprains and strains to knees, ankles, elbows, and wrists, in addition to lower back injuries.

Don’t let the fear of injury keep you from joining the fun — when playing pickleball, keep a few injury prevention tips in mind, including:

Ease Into The Sport: Avoid overuse injuries by starting slow and listening to your body. Speak with your physician if you have pre-existing injuries; they may recommend the use of wrist, knee, or ankle braces.

Check Your Equipment: To decrease wrist/ elbow injuries, use a racket with a properly-sized handle. And investing in a good pair of shoes designed for pickleball or tennis, as opposed to running shoes, will help decrease your risk of ankle and Achilles injuries.

Warm Up: A comprehensive warm-up routine is important before any activity. Before playing, dedicate at least five to ten minutes of light jogging and dynamic stretching of the major muscle groups, including quads, hamstrings, calves, shoulders, elbows, wrists, and lower back.

Use Correct Form: Pickleball is easy to pick up and play, but devote time to learning the appropriate form — don’t rely only on your arms to hit the ball, instead use momentum from your entire body, especially your legs and core. If you’re able, take a few lessons to learn technique and footwork that can help prevent injuries.

Cool Down: After your game, cool down with five

minutes of walking and light stretching. Drink plenty of water and eat nourishing food to help your body recover before your next match.

Exercise Regularly and Cross-Train: Varied exercise is not only great for your overall health, but it can help reduce injuries. Regular cardiovascular exercise will decrease fatigue associated with playing pickleball. And strength training can protect your joints from injury, improve your balance, and help reduce your risk of falls — important for pickleball and life.

Pickleball is a great, lower-impact sport to learn and join with friends. By taking a few precautions before beginning play, you can reduce your risk of injury and stay in the game. If you experience any pain while playing, contact your physician or an orthopedic specialist — your issue could be related to equipment, form, or a treatable orthopedic condition, and if caught early, can extend years to your game.

Jeffery A. Orr, MD, FAAOS is a board-certified orthopedic surgeon with Tahoe Orthopedics & Sports Medicine. He specializes in sports medicine and joint replacement surgeries, including the use of the minimally invasive Mako SmartRobotics system for total knee, total hip, and partial knee joint replacement procedures. Dr. Orr provides orthopedic care to patients in Carson City and Stateline, Nevada, and at the Barton Center for Orthopedics & Wellness in South Lake Tahoe, California. He is also a medical provider for the U.S. Ski & Snowboard team, providing care to top athletes. For more information, visit BartonHealth.org.

TKPOA JULY 2024 CALENDAR

AUGUST

CHALLENGES AND PRIVACY CONCERNS SURROUNDING PERSONAL SECURITY CAMERAS IN THE TAHOE KEYS

Personal security cameras have gained popularity among homeowners in communities like the Tahoe Keys. These cameras provide a sense of safety, allowing residents to monitor their properties and deter potential intruders. However, with the rise of personal security cameras, several challenges and privacy concerns have emerged.

Improper camera placement can invade neighbor’s privacy by capturing video of their property. Homeowners must position their cameras thoughtfully to minimize such intrusions and limit the field of view to their own property whenever possible. Homeowners must be aware of surveillance and privacy regulations applicable to the Tahoe Keys community. Understanding and complying with local laws will prevent legal issues related to security cameras.

The proliferation of personal security cameras can strain community trust and lead to conflicts. Open communication and transparency about camera placement, purpose, and data handling practices can build trust among neighbors.

Clear guidelines and policies established by the Tahoe Keys regarding camera installation and usage are crucial. These policies should cover acceptable camera placement, data handling practices and compliance with local laws. The Architectural Control Committee (Community Design and Review) will be working on such guidelines in the coming weeks.

While personal security cameras offer benefits, striking a balance between personal security and privacy rights is essential. By promoting open communication, adhering to legal requirements, and establishing clear guidelines, the community can effectively address these challenges and ensure responsible camera usage.

If you have any questions or concerns regarding personal security cameras, please contact the Community Design and Review staff at (530) 5426444.

Thank you.

2024

BOARD ACTIONS SUMMARY

JUNE 24TH – BOARD OF DIRECTORS EXECUTIVE SESSION

BOARD ACTIONS

• Reviewed10 Personnel Matters

• Reviewed 3 Member Disputes and Disciplinary Matters

• Reviewed 1 Contract

• Reviewed 9 Legal Matters

• The Board Disciplinary Subcommittee reviewed 4 Member Disputes and Disciplinary Matters

JUNE 24TH – BOARD OF DIRECTORS OPEN SESSIONS

BOARD ACTIONS

• Authorized recording of a lien for accounts #0128, 0163, 0443, 0684, 0821, 0979, 0996, 1343, and 1394.

• Authorized recording of a lien for APNs 022-301-037-000, 022-111-018-000, and 022-031-044-000.

• Approved the annual preventative maintenance program for the water quality compressors proposed by Busch Vacuum Solutions for three years for a cost of $8,590 per year to be funded from Water Quality Operating account 19457WQ.

• Approved Bob Jahn’s roofing proposal for the Cove 2A Entry Roofs Repair for an estimated cost of $16,200 to be funded from the Cove 2A Reserve fund 19820.

• Approved Joe’s Painting proposal for the Cove 2A Entry Roofs Repair for an estimated cost of $13,100 to be funded

from the Cove 2A Reserve fund 19701.

• Approved Haen Constructors for the Islanders 1 Bulkhead Project for a cost of $339,000 plus a 10% contingency for a total project cost of $372,900 to be funded from the Islanders 1 Reserve fund 19726.

• Approved PBI Engineering Inc. as the engineering firm for the Tahoe Keys Water Company Replacement Well and Storage Tank Project and authorized the General Manager and Water Company Manager to negotiate the project in phases in order to ensure proper financing to be funded from the Water Company Reserve Fund. Phases to be brought back to the Board for funding approval.

• Authorized a Committee of the Tahoe Marina Shores (TMS) homeowners and Peter Grant as a Board representative to work with a landscape architect to develop a landscape plan for TMS.

• Authorized restructured billing for the EMKO Contract from “hourly billing” to a flat “not to exceed” retainer of $8,000 per month for the period beginning July 1 through the end of 2024.

• Authorized the Islanders 2 Special Assessment ballot and to schedule a Special Board of Directors meeting on July 29th, 2024, for the purposes of counting and tabulating the ballots.

• Appointed Bonnie Halleran as the Inspector of Elections for the Islanders 2 Special Assessment Ballot.

• Set June 25th, 2024, as the record date for the Islanders 2 Special Assessment Ballot.

• Approved posting the proposed ACC Rule Changes for a 28-Day Membership Reivew Period.

Board of Directors Meetings

Townhome

Tahoe Keys Garbage, Recycling, and Yard Waste Program

(Updated June 2024)

South Tahoe Refuse’s new collection program will begin September 2, 2024!

Garbage / Recycling / Yardwaste

• Residents with Bear Boxes will continue to use their own containers placed inside the Bear Box.

• Everyone without a Bear Box will be getting new bear resistant garbage carts (size based on survey choice and/or the default size of 95-gallon.

• Everyone will get 1–95-gallon recycling cart and 1–95-gallon recycling cart.

• After November1st, residents will be able to exchange carts for different sizes depending on

• your household needs. For more information on the new program, visit: www.SouthTahoeRefuse.org

Residential Cart Drop-Off

• The cart manufacturer Rehrig will be responsible for delivering the carts using their own crew and trucks. They will leave all carts curbside; residents will be responsible for pulling their new carts in from the curb.

• Rehrig will start dropping off carts starting the last week of August 2024, along with a new schedule

and instructions on how to use the carts. It will take 5-6 weeks to deliver all carts to South Lake Tahoe, El Dorado County and Neveda.

• Rehrig will drop off a black garbage cart (black lid labeled GARBAGE), a recycling cart (blue lid labeled RECYCLING), and a yardwaste cart (green lid labeled YARDWASTE) to all accounts that do not have a bear box. Those with a bear box will just get the Recycling and yardwaste carts.

Residential Collection Schedule Transition

• Residential collection pickup days will remain the same.

• Start using your carts once you get them. They will start to be serviced the following week.

• If you do not have space for you Recycling and yardwaste carts you can share carts with a neighbor pending a written agreement, please call STR at 530541-5105 for additional information.

• You will have an opportunity to have your old carts picked up on your next service day by STR by stickering your old container (directions will be provided in your new service packet along with your new carts).

FAQ’s: NEW 3-CART PROGRAM

WHEN IS CURBSIDE RECYCLING COLLECTED IN MY AREA AND AT WHAT TIME SHOULD I PLACE IT OUT FOR COLLECTION?

Carted collection begins the week of September 2, 2024. Your recycling and yard waste is collected on the same day as your garbage every other week (see calendar). It should be placed out before 7am on your scheduled collection day.

WHAT TYPES OF RECYCLABLES ARE COLLECTED IN THE CART?

• Plastic bottles and containers

• Aluminum cans

• Steel/tin cans

• Cardboard (flatten)

• Mixed paper, newspaper, office, junk mail, etc.

• Glass containers

No need to sort, just make sure they are clean and dry and please do not bag your recyclables.

ARE THERE ANY SPECIAL INSTRUCTIONS FOR PLACING CARTS OUT FOR COLLECTION?

Carts should be placed at least three (2) feet apart from each other or other objects and within three (3) feet of the roadway. Do not place it behind or too close to trees, mailboxes, lamp posts, snowdrifts, or parked cars. Do not place cart on top of another object, including snowdrifts. You are responsible for clearing a path to your containers during snow conditions, this includes bear boxes.

CAN I RECYCLE HOSES, CORDS, WIRES, OR CLOTHES IN MY CART?

No. These items are considered “tanglers” as they wrap around equipment at the recycling processing facility. This creates a safety hazard for workers and causes the facility to shut down.

CAN I RECYCLE PLASTIC BAGS OR WRAP IN MY CART?

No. Plastic bags and wrap causes equipment jams at the recycling processing facilities. These items can be taken to your local retail or grocery stores for recycling drop off.

WHERE DO I STORE MY RECYCLING AND GARBAGE CARTS?

You have many choices to store your cart

— behind or beside your home, on or under a back porch, or inside your garage. Do not store them on the sidewalk in front of your home or at the curb.

DO I HAVE TO

PUT

MY RECYCLABLES IN MY CART?

Yes. Residents must use the cart delivered for recycling moving forward. Recycling should be placed loose in the cart. No plastic bags.

WHAT DO I DO WITH MY GARBAGE?

Garbage should be placed in your garbage cart and placed at the curb for collection on your regularly scheduled day or continued to be placed in your bear box.

WHAT DO I DO WITH MY OLD COLLECTION CONTAINER?

Residents are welcome to keep them for other household uses like collecting and transporting recycling to the STR Recycling Center or additional household storage. If you would like it removed, you can tag it with a sticker that will be provided with your new carts and STR will pick it up the following week.

WHAT IF MY CART/LID LOOKS WARPED OR DAMAGED?

Due to the cold and shipment process for the carts, some carts and lids may appear warped or misshapen when they first arrive at your curb. Place the cart in your garage or out of the elements and allow at least 1 week for the cart/lid to relax. If it still appears warped or misshapen after that time, contact STR to discuss options at 530541-5105.

New South Tahoe Refuse Trash Bins

New trash bins are scheduled to be delivered from South Tahoe Refuse in August 2024. Members are encouraged to plan now for where they will store these new trash bins.

The Architectural Control Committee is advising members to store these trash bins in their garage or in a side yard of their property that is shielded from view from the street and water.

Members interested in installing a shielded storage area on their property should contact the Community Design and Review Manager Linda Callahan for next steps, Linda.Callahan@ fsresidential.com or (530) 542-6444 ext. 239.

WHAT IF MY CART IS LOST OR STOLEN?

Each cart will be assigned to an address using a serial number and RFID tag. If a cart is found, it can be tracked and returned to the address it was assigned to. If your cart has been damaged, stolen, or lost, please contact STR to discuss replacement options at 530-541-5105.

WHAT IF I DON’T WANT THE CARTS. WILL YOU TAKE IT BACK?

No. The new carts are mandatory under SB 1383 and local Ordinance 2021-1157.

WHAT IF I WANT A DIFFERENT SIZED CART OR AN ADDITIONAL CART?

The new carts are designed to provide enough space for the average household. If you find you need a different cart size or an additional cart after using the ones provided for about a month, please contact STR at 530-541-5105.

2024-2026 BOARD OF DIRECTORS ELECTION

CORRECTION

On page 17 of the June Keys Breeze, the article on the 2024-2026 Board of Directors Election had three typos we would like to correct.

• The first typo stated there are three board positions up for election, there are actually four board positions up for this election.

• The second typo stated that there are 5 candidates running for the Board, we actually have 8 candidates that submitted their selfnominations and have been placed on the voting ballot.

• The third typo provided the incorrect meeting date in September. The 61st Annual Membership Meeting and Annual Board Election will be held on Wednesday September 18th, 2024, at 5:00PM.

The candidates placed on the voting ballot are: Mark Acri, Nick Corini, Peter Grant, Bonnie Halleran, Mike Kohl, Bob Meyers, Mel Meyers, and Dave Peterson.

Voting Ballots were mailed out as of July 12th, 2024. You can view each candidates’ self-nomination form “Statement of Candidacy” on the TKPOA website at www.tkpoa.com, and they were also included in the Ballot package.

A “Meet the Candidates Night” Town Hall Forum has been scheduled for Wednesday August 7th, 2024, at 6:00PM. All Candidates are invited to attend and answer a variety of write in questions from members in attendance and formatted questions specific to the Association and how they plan on serving the Tahoe Keys. Members may attend the Town Hall

Forum in person at the TKPOA Pavilion or online via Zoom. Zoom information can be found on the TKPOA website, www.tkpoa.com, under the Events Calendar.

The Board of Directors two-year terms that are ending this year are Dave Peterson – President, Peter Grant – Vice President, Jim Siegfried – Treasurer, and Pete Wolcott – Director, and their terms end on September 18th, 2024. These Board members are eligible to rerun for the Board for another term and Dave Peterson and Peter Grant have submitted a Self-Nomination form for reelection for the 2024-2026 term.

Board Members who still have one year left of their two-year term are Secretary Sabine Litten, Director Joby Cefalu, and Director Bryan Welsh and their terms end in 2025.

The 61st Annual Membership Meeting and Annual Board Election will be held Wednesday September 18th, 2024, at 5:00 p.m. at the TKPOA Pavilion located at 356 Ala Wai Blvd, South Lake Tahoe CA 96150. The Election Ballots will be opened and counted at this board meeting by the Inspector of Elections and designated volunteers. The Director Election Results will be announced and during this Board meeting, the 2024-2026 Board of Directors will be seated.

If you have any additional questions, please contact the TKPOA Pavilion Office at info@tahoekeyspoa.org or (530) 542-6444. For any additional questions on the 61st Annual Membership Meeting or Director Election, contact Heather Blumenthal, Operations Manager, at 530-542-6444 Extension 228 or heather.blumenthal@ fsresidential.com.

PRESIDENT’S MESSAGE

Vacancy Tax. The vacancy tax voter initiative on the November ballot is still a major issue. Most of the voters in SLT are retirees, service workers, public agency employees, and construction workers, and TKPOA is participating in a large coalition that is working to educate locals on what the initiative is and is not. The petition for the initiative was very misleading, and many signers will vote no once they are educated on the facts. (BTW, TKPOA is not contributing money, just volunteer time and effort).

If you have made your house in the Keys your domicile and have been procrastinating about changing your voter registration, you have till about September to get it done. I encourage you to consult the State and County Elections Department websites for information on the definition of “domicile”, and to get details on the simple re-registration process. This measure is likely to be won or lost by a narrow margin.

So far, TKPOA members have donated over $45,000 to the coalition’s campaign, which is huge. We need to

double that. Please visit the website below to find out the latest and donate:

www.stopthesouthtahoevacancytax.com

Budget. Nothing new to report.

Bulkheads. The board authorized a $325k emergency special assessment for the Islanders I bulkhead/ retaining wall at the May meeting, and awarded a $339k construction contract at the June meeting. Cove 3C is nearing completion and Cove 3A is getting ready to start. These are the most critical segments. Engineering is still underway on the remainder.

Drinking Water. We pumped 18% more water this April than last April, and the May year over year increase was a staggering 32%! We are using too much water. The consequence is we are over-working our oldest well, which is well 1 near the indoor pool. It is currently the only well that does not yet require treatment, but levels of a couple of contaminants have been rising for several years. In May, well 1 pumped 18 million gallons of TKPOA’s total 24 million gallon (MG) pumping for the month. Well 2 near the Venice bridge pumped 1.6 MG,

and well 3 near Pope Marsh pumped 4.6 MG. Well 1 lies nearest to the bulk of our common areas, and I suspect that therein lies most of our problem. We have been over-watering our common areas, and we need to keep up the transition to less grass, watered less. But people report that a number of single-family houses are not sticking to their watering days and times too. We all need to get back on our water diet.

Meanwhile, we are moving forward with planning for some major system improvements. The consolidation discussions with STPUD are evidently floundering (I am not in that loop due to recusal), so we have selected an engineering firm to plan and design a new well and storage tank. The first phase will be a pre-design report to fine tune siting, sizing, piping, operating parameters, phasing, schedule, and costs.

We will also need to move forward with residential meters before too long, due to an upcoming regulatory mandate, but also because we need the data to manage water demands and allocate costs fairly. We already installed meters on all the common areas (including coves) during the 2021 water emergency, so only singlefamily residences remain. (Side note: apparently, we lack the software to reduce the data from the common area meters, so we are still in the dark about how much water we are using there… We will be correcting that problem, now that we are aware of it). There are other regulatory mandates coming to a head that will require work (and

money) such as the lead and copper rule and backflow prevention plan.

The new facilities will be expensive, of course, as is everything else. We will be talking about a financing/ funding plan and implementation schedule for all of this in late 2024-early 2025. But drinking water is one of those meat and potatoes issues that must be dealt with. If well 1 fails (or even stumbles), we are in deep doodoo. And wells 2 and 3 require a treatment media changeout in the fall, which requires haul-off to a nuclear waste site. So those wells will be down temporarily during the work. The system is fragile and will require investment to strengthen it.

Waterways. Nothing new to report here.

Activities Coordination. There is renewed interest among members to take up the issue of organized activities for kids and various subsets of adults. The board will discuss this at the July board meeting. I think this would be a great thing. When I was a kid in the Keys so many years ago, they had a day camp with sailing, tennis, swimming, and several other things, and I remember my sisters and I really enjoying it. It would be great if we could do fun things like that again! We will need one or more champions to get things rolling, along with volunteers. But judging by the Nextdoor chatter, it looks like we have several people happy to take this on.

TAHOE KEYS

WATER COMPANY UPDATE

We hope this newsletter finds you well. As we continue to navigate through challenges with our water supply and infrastructure, we want to provide you with an important update on recent developments and future initiatives at Tahoe Keys Water Company (TKWC).

Water Supply Update: Since 2021, TKWC has been managing reduced water production from two of our wells due to necessary treatment for uranium contamination. Despite California no longer being in a drought, these operational constraints require us to maintain a watering schedule to ensure consistent water pressure throughout our system.

Currently, TKWC can produce approximately 2200 gallons of water per minute, supplemented by an emergency intertie with Lukins Brothers Water Company. This limited capacity underscores the importance of conservation efforts and adherence to our watering schedule to prevent potential water pressure issues.

Infrastructure Improvements: We are pleased to announce that the TKWC Board has approved the engineering and design phase of a new supply well and water storage tank. Once completed, these enhancements are expected to significantly increase our source capacity, providing more reliable water access for our community. We are committed to keeping you informed as this project progresses.

Additionally, TKWC is moving forward with the installation of meters at every service in Tahoe Keys, in compliance with state mandates. This project involves a comprehensive rate study, the procurement of advanced meter reading and billing software, and the physical installation of meters. These meters will enable us to better monitor and manage water usage, ensuring fair and equitable distribution across our community.

Community Engagement and Education: We understand the importance of clear communication regarding water conservation and infrastructure improvements. TKWC remains dedicated to keeping you informed about the reasons behind our current policies and the positive impacts expected from our ongoing initiatives. Your support and cooperation are crucial as we work together to enhance our water system's reliability and sustainability.

Thank you for your continued understanding and support as we strive to provide safe, reliable, and sustainable water services to the Tahoe Keys community.

Reminder NEW AMENITY ACCESS PASS NOTIFICATION

At the March 27th, 2024, Board of Directors Meeting, the Board adopted a new Amenity Access Pass Policy (previously called the Member ID and Recreational Pass Policy) for access to TKPOA’s amenity facilities. With this policy adoption, new, color-coded, cards are being issued to members (blue cards), their family members (yellow cards), tenants (yellow cards), and guests (pink cards).

New Cards Now Available!

Member cards have been pre-printed and are available to be picked up from the Pavilion Office Monday-Friday, 8:30am-4:30pm and Saturday-Sunday, 10am-2pm. Members may also assign their family member, renter, and/or guest cards when they pick up their member cards.

Those members who are unable to visit the office during normal business hours may email a request to pick up their blue cards from the Indoor Pool which has later hours daily from 6:00am-9:45pm. Arrangements to assign family members, renter, and/or guest cards can also be made via email. These requests may be sent to info@tahoekeyspoa.org. Please allow 24 hours for processing.

Please note: As of April 30th, 2024, ALL prior issued amenity access passes have been deleted from the Tahoe Keys Property Owners Association card system. Cards issued prior to April 1st, 2024, are no longer accepted for entry into any TKPOA amenity facilities. Please pick up your new member cards as soon as possible to avoid any disruptions.

New Amenity Access Policy FAQs

What are the new card categories?

Member – Blue cards, valid for term of ownership

Family Member – Yellow cards, valid for one year, automatically renews unless owner updates card assignment (card assignments may be updated once annually)

Renter (tenant) – Yellow cards, valid for term of lease from 30 days up to one year.

Guest – Pink cards, valid for up to 7 days.

Employee – Yellow cards, valid for term of on-site Tahoe Keys employment

Tahoe Island Park Subdivision #4 – Yellow cards, valid for one-year with proof of ownership

Who gets a member card?

Members are defined as those individuals listed on the grant deed or as the trustee on the trust that holds ownership of the property. Properties that are listed under a corporation on the deed or trust must provide a copy of their current secretary of state filing and those individuals listed as a corporate officer (president, vice president, etc.) may obtain a blue member card (limited to 4 cards total).

Who gets a family member card?

Family members are defined as parents, siblings, spouses, children, grandchildren, nieces, and nephews. These yellow cards may be assigned to family members 16 years and older.

What is the difference between a member card and other cards?

Blue member cards provide access to all TKPOA amenities plus free boat launching at the Tahoe Keys Marina per the 1991 Settlement agreement and access to Lot C and Lot A through the Lighthouse Shores Pedestrian Gate per Stipulated Court Order SV92-0066.

Yellow family members, renters, and employee cards and Pink guest cards provide access to the Pavilion Beach, Outdoor Pool, Indoor Pool, Pickleball Court, Tennis Courts, Playground, Volleyball Court, and Basketball Court.

Yellow Tahoe Island Park Subdivision Number 4 cards provide access to the Pavilion Beach only.

How many cards may be assigned per property?

The limit of up to 4 cards per property remains the same. This includes members, family member, and tenant (renter) cards. Additional cards may be provided under the new Guest Pass Program.

• Properties with more than 4 individuals listed on the grant deed or as trustees may obtain blue member cards for all those listed; however, no additional spouse, family, or renter cards may be issued. Guest passes may still be utilized.

What is the new Guest Card Program?

Each property may assign 20 guest passes per year. The

first 10 guest passes are free, and the next 10 are $20 each. Members who would like to provide their guests with an amenity access pass can fill out the new Guest Card form and submit to the Pavilion Office. Each guest pass is good for a period of 7 days and allows in 3 guests with the cardholder (4 entries per card). Guest cards require the guest’s name and photo to be printed on the card.

Can I still provide cards to my renters (tenants)?

Yes! Renter cards for stays of 30+ days are yellow and are $50 each for the length of stay listed on the lease or rental agreement, up to one-year. Renter (tenant) cards may be assigned by completing the Renter Registration Form with the required information:

• Relinquishment of 1 or more of the 4 property cards to be assigned to the renters.

• Copy of the lease agreement.

• Proof of residency, such as a utility bill (for leases that are 6 months or more).

• Renter Proof of Identification (Photo ID) when the renter(s) come into the office to obtain their card.

» Only those individuals listed on the lease or rental agreement may obtain a card.

Please note: Those renters who have already obtained their amenity access pass for 2024 can come by the office to obtain their new yellow card at no additional charge for the year. Proof of residency, as applicable, still applies.

Are the new Amenity Access Policy forms available online?

Yes! The Member Registration, Renter Registration, and Guest Card Forms will all be available online. Members will be able to complete the forms and pay any applicable fees online without having to come to the Pavilion Office. Once these forms are live, an email blast will be sent out notifying members and with instructions on how to access the forms.

In the meantime, members may complete their forms in person at the office, or email info@tahoekeyspoa.org with their card assignments.

What if I won’t be able to pick up my new cards until after April 30th?

No problem! Your new blue cards will remain at the Pavilion Office until you are able to pick them up. Your old cards have been deleted from the system, so be sure to stop by the Office ASAP!

Can my Property Manager pick up new cards and complete card assignments for my property?

Yes! If your property manager is already registered with

the Office for your property, they can stop by or email the office with card assignments for the property on your behalf, as the member. (Property managers cannot be assigned blue member cards).

Members may also designate family members to pick up their cards on their behalf.

I have additional questions or feedback on the new policy, who may I contact?

Please contact the TKPOA Pavilion Office at (530) 5426444, info@tahoekeyspoa.org, or contact Operations Manager Heather Blumenthal at (530) 542-6444 ext. 228 or heather.blumenthal@fsresidential.com with any questions!

Thank you to our Rules and Enforcement Committee

The Rules and Enforcement Committee and Board of Directors will continue to review the new policy and procedures in the next several months to see what is working and what additional changes could be made for the benefit of the Tahoe Keys Property Owners Association and its members.

In accordance with the Bylaws and the adopted Election and Voting Rules of the Tahoe Keys Property Owners Association, the 61st Annual Membership Meeting will be held on Wednesday September 18th, 2024, at 5:00PM in the TKPOA Pavilion located at 356 Ala Wai Boulevard, South Lake Tahoe, CA 96150.

Notice ofANNUAL MEETING

The 2024 Board of Directors Annual Election is scheduled for Wednesday September 18th, 2024, at 5:00 PM at the TKPOA Pavilion. Ballots can be turned in the day of the election and the balloting period will close at 5:05 PM. The Election Ballots will be opened and counted at this Board meeting by the Inspector of Elections and designated volunteers. On Wednesday September 18th, 2024, the Director Election results will be announced and during this Board meeting the 2024-2026 Board of Directors will be seated.

ASSESSMENT COLLECTIONS UPDATE

Hello Tahoe Keys Residents!

This a continued friendly reminder that assessment collections, including lockbox information, changed as of April 1st, 2023. The information needed to set up payments can be found below and is listed on your quarterly statement.

PAYMENT OPTIONS ARE:

1. ClickPay – FirstService Residential’s online payment service provider. You can access ClickPay by visiting https://login.clickpay.com/firstservice. Please note that ClickPay charges a fee for credit card and debit card payments.

2.       Bill Pay – Your bank’s bill pay service. If using this service, please enter the following: name, address, and include your 8-digit Account Number on your bank’s website when using its bill pay service:

Tahoe Keys Property Owners Association c/o FirstService Residential PO Box 30354, Tampa, FL 33630

Please note that your account number with FirstService is different from your previous TKPOA account number. Please contact the customer care center or the on-site office if you are unsure of what your account number is.

3.       Paper Check – Mail a Check to the address above. Include your FirstService remit slip from your monthly statement and your 8-digit FirstService/TKPOA account number.

E-STATEMENTS

By default, the assessment statements will be sent as a hard copy; if you would like to sign up to receive your future assessment statements electronically, please navigate to: https://estatements.welcomelink.com/ fscalifornia to sign up.

ASSESSMENT PAYMENT FAQS

Q: How are assessment charges applied to my account? A: Regular quarterly assessments are due based on the following schedule each year:

• First Quarter due January 1st, considered delinquent if received after January 30th.

• Second Quarter due April 1st, considered delinquent if received after April 30th.

• Third Quarter due July 1st, considered delinquent if received after July 30th.

• Fourth Quarter due October 1st, considered delinquent if received after October 30th.

Assessment charges, for regular or special assessments, are not applied to owner accounts until the respective due dates. Using the regular quarterly assessment as an example, the first quarter assessment will not be charged to an owner’s account until the January 1st due date.

Q: When do late fees and interest charges apply?

A: Late fees and interest charges for delinquent payments are charged 30 days after the assessment due date. Reference the regular quarterly assessment schedule.

Q: What happens if I pay my assessments early?

A: Early payment of assessments is not required, however, for those owners who choose to pay their assessments prior to the due date, a credit will temporarily show on your account until the assessment due date.

Q: How should I make my check out for my assessment payments?

A: Checks and online bank bill pay payments should be made out to the: Tahoe Keys Property Owners Association or TKPOA.

Note: To ensure your payment is applied correctly to your account, include your Tahoe Keys account number in the check memo section for check and online bill-pay payments submitted. Please check that you are using your new FirstService account number.

Q: There are multiple charges on my account. What are they all for?

A: Reference the Statement Outline below:

• Townhome Assessment – for townhome owners only, this is the Operating and Reserve portion

of the quarterly assessment specific to the Townhome Cove Subdivision.

• Quarterly Assessment – this is the Common Operating and Reserve portion of the total Common quarterly assessment.

• Water Quality Assessment - this is the Water Quality Operating and Reserve portion of the total Common quarterly assessment.

• Water Company Assessment – this is the Water Company Operating and Reserve portion of the total Common quarterly assessment.

• Channels and Lagoons – this is the Reserve portion of the total Common assessment for the Channels and Lagoons account. These are funds that go towards dredging and bulkhead projects for the East and West Channels.

Q: Who do I contact for questions on my account?

A: For account questions, members should contact the 24/7 Customer Care Center at (800) 428-5588. On-site staff is also available at info@tahoekeyspoa.org or (530) 542-6444.

Q: I am having issues with my ClickPay account, who do I contact for assistance?

A: For assistance with ClickPay, members should contact ClickPay customer support directly at (888) 354-0135.

2024 ACC APPLICATION SUBMITTAL SCHEDULE

Submittal Deadline (Wednesday prior to the meeting)

January 10

February 7

March 6

April 3

January 16

February 13

March 12

April 9

May 1 May 7

May 15 May 21

May 29 June 4

June 12

June 26

July 10

July 24

August 7

August 21

September 4

September 18

October 2

October 30

November 27

June 18

July 2

July 16

July 30

August 13

August 27

September 10

September 24

October 8

November 5

December 3

Change to Common Area and Townhome Cove Irrigation Times

The Tahoe Keys Water Company (TKWC) is monitoring the water issue very closely and has been performing tests on the water demands at the Cove Townhomes and the Common Areas.

In order to reduce the demand on the water system during peak times, the TKWC noticed pressure issues in the system and directed the Common Area and Cove Townhomes to switch their watering time on their specified days to between 8AM-11AM. This is helping to reduce the stress on the water system.

The TKWC is continuing to monitor the TKPOA water system and demands.

At the July 24th, 2024, Board of Directors meeting, the Board will review and potentially officially change the Irrigation Schedule for the Common Areas and Coves in order to accommodate the demands on the water system.

Tahoe Keys Property Owners Association Irrigation Schedule

Schedule A

Group 1 (red)

Group 2 (teal)

Group 3 (green)

Group 4 (purple)

Group 5 (brown)

Group 6 (blue)

Group 7 (yellow)

Group 8 (pink)

Venice Drive, Tuolumne Drive, Lassen Drive, Shasta Court, Dana Court, Dover Drive and 15th Street

Sunday, Tuesday, and Thursday 1:00AM-3:00AM

Alpine Drive, Cascade Court, Cathedral Court, Genevieve Court, Tahoe Keys Blvd, Danube Drive, Morro Drive, Monterey Drive and Lucerne Way Sunday, Tuesday, and Thursday 5:00AM-7:00AM

Texas Avenue, Whitney Drive, Aloha Drive, Daggett Court, and Carson Court Sunday, Tuesday, and Thursday 11:00PM-1:00AM

Capri Drive, Inverness Drive, Catalina Drive, Kokanee Way, Crystal Court, and Lido Drive

Beach Drive, Beach Lane, Beach Court, White Sands Drive, Balboa Drive, Marconi Way, and Garmish Court

Lighthouse Shores Drive, Emerald Drive, Christie Drive, Traverse Court, Slalom Court, Wedeln Court, and Weir Way

TKPOA Townhomes: Cove 1, Cove 2, Cove 2A, Cove 3A, Cove 3B, Cove 3C, Cove 4, Cove 5, Tahoe Marina Shores (TMS), Islanders 1, Islanders 2, and Islanders 3

TKPOA-Owned Common Areas, Mt. Tallac Village 3 (South Tahoe Public Utility District Service)

Monday, Wednesday and Saturday 1:00AM-3:00AM

Monday, Wednesday and Saturday 3:00AM-5:00AM

Monday, Wednesday and Saturday 5:00AM-7:00AM

Sunday, Tuesday, and Thursday 3:00aM-5:00AM

Monday, Wednesday and Saturday 10:00PM-1:00AM

TOWNHOME CORNER

THE "KEYS" TO FINDING WHAT YOU NEED TO KNOW ON THE WEBSITE

Need to find your cove’s specific information?

A lot of information concerning townhome cove owners has been posted on the website. Here are the steps to access this information:

• Go to www.tkpoa.com

• Sign in (on the right side)

• Click on the tab “Docs”

• Select “Documents”

• Select “Townhome Oversight Committee” from the menu

• In this folder are the following (select and then look for your Cove’s folder):

» Cove Financial Reports

» Cove Newsletters

» Cove Town Hall Presentations

» Meeting Agendas

» Property Insurance

» Townhall Surveys

» Prior Cove Advisor Meeting Documents

Need to submit a Workorder or TOC Agenda Request?

Click on header "Townhomes”.

• Select “Work Order” to submit a work order, snow removal or call request.

• Select “Agenda request” to submit an item for the next TOC meeting.

Need the zoom link for an upcoming meeting?

Click on the header "News"

Select "Events.”

Scroll down to see the calendar, search for the date, and click on the event to find the zoom link.

Looking for a proposed rule or policy change?

Click on the header “Docs”

Select “Documents”

Select “Rules & Procedures”

Select “Rule Change Notifications”

WANT TO PAY DUES ONLINE?

Click on header “Pay Dues”.

A new window will open on the FSR Click Pay website. You will need to sign in with your Click Pay user ID and password to proceed.

C o n s i d e r i n g S e l l i n g Y o u r T a h o e K e y s H o m e ?

1 9 6 0 V e n i c e D r

1 7 2 7 V e n i c e D r S O L D f o r $ 4 , 1 0 0 , 0 0 0

4 7 7 A l a W a i B l v d # 9 0

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O F F E R E D a t $ 4 8 8 , 0 0 0

1 9 3 5 V e n i c e D r S O L D f o r $ 1 , 6 0 0 , 0 0 0

G R E G O R Y O C H O A

F o u n d e r | C A B r o k e r | N V B r o k e r

g r e g o r y @ m o u n t a i n l u x . c o m

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