Indiana NewsLeaks Summer 2022 by Kelman & Associates

NewsLEAKS OFFICIAL PUBLICATION OF THE INDIANA SECTION AMERICAN WATER WORKS ASSOCIATION

SUMMER 2022

Navigating Today: The Art of the Password INSIDE: District Reports • Committee Reports

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• Mini Bulk Delivery • Equipment Installations • Laboratory Testing

WATER TREATMENT • Potable Water • Wastewater Treatment • Collection Systems

EQUIPMENT • Chemical Injection Pumps • Chlorination Control • Chemical Feed Equipment

Table of Contents www.inawwa.org

Features

P.O. Box 127 Brownsburg, IN 46112 Office: 866-213-2796 Fax: 866-215-5966

Navigating Today: The Art of the Password

2022-2023 Board of Directors CHAIR John Crider 260-589-2811 water@cityofberne.com

CHAIR ELECT Jaimie Foreman 317-571-4144 jforeman@carmel.in.gov VICE CHAIR Cathy Lance cathy.lance@peerlessmidwest.com PAST CHAIR Jeff Cunningham 812-723-0863 jeffc@mesimpson.com DIRECTOR Chris Harrison 574-267-6232 ext. 103 charrison@contactcei.com SECRETARY-TREASURER Neal McKee 765-648-6420 ext. 4402 nmckee@cityofanderson.com

Departments Message from the Chair

Meet Your New Chair-Elect

Direct from the Director

From Your Small Systems Trustees

District Reports

Committee Reports

Agency Updates

Upcoming Events & Activities

Advertiser Product & Service Center

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ASSISTANT SECRETARY-TREASURER Larry McIntosh 812-358-3654 manager@jacksoncountywater.com TRUSTEE – SMALL SYSTEMS NORTH Justin Schaffer monroewater@centurylink.net TRUSTEE – NORTHWEST DISTRICT Chris Johnsen 219-844-8680 cjohnsen@mcwaterdept.com TRUSTEE – NORTHEAST DISTRICT Jeff Boyle jefferyboyle82@yahoo.com jboyle@ligonier-in.gov TRUSTEE – CENTRAL DISTRICT Dylan Lambermont 317-773-2249 dylanl@wesslerengineering.com TRUSTEE – SMALL SYSTEMS SOUTH Steve Jenkins 812-768-6899 stevejenkins.gwi@gmail.com TRUSTEE – SOUTHWEST DISTRICT Shawn Kluesner shawn.kluesner@ejprescott.com TRUSTEE – SOUTHEAST DISTRICT Linda Sanders lindas@wesslerengineering.com

Indiana Section AWWA thanks our Indiana Indiana Section Section AWWA AWWA thanks thanks our … … our …

2022 ANNUAL CONFERENCE SPONSORS 2022 2022 ANNUAL ANNUAL CONFERENCE CONFERENCE SPONSORS SPONSORS whose generosity helps support INAWWA in of to whose whose generosity generosity helps helps support support INAWWA INAWWA in its itsinmission mission its mission of service service of service to Indiana’s Indiana’s to Indiana’s water and wastewater utilities throughout the year. water water and and wastewater wastewater utilities utilities throughout throughout the year. the year.

SPONSORSHIP LEVELS SPONSORSHIP SPONSORSHIP LEVELS LEVELS SOURCE WATER PARTNER SOURCE SOURCE WATER WATER PARTNER PARTNER

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ANNUAL CONFERENCE ANNUAL ANNUAL CONFERENCE CONFERENCE

Message from the Chair John Crider, Chair

Get involved with your District

ow! It is June already and we have the 114th INAWWA Annual Conference downtown Indianapolis under our belt and what a good conference it was! The MAC, Technical Program Committee and staff did a great and outstanding job. We hosted over 1,100 attendees, had 155 booths in the exhibit hall and provided 40+ hours of quality education. At the time of this writing, the Indy 500 is right around the corner. Our District spring meetings are happening. I attended the Southeast District’s meeting, and it was a good turnout. I encourage everyone to attend the District Meetings in your own District and to visit others. The Officers are working hard to put on quality learning and networking opportunities. The District Officers will also be putting on workshops throughout the year, so stay in touch by visiting our Indiana Section webpage to keep up on the dates and times of these workshops as they are finalized. The 26th Annual Golf Outing is open for registration, so get your teams gathered and sign up. John Crist and the MAC have worked hard on this event to benefit Water For People and the One AWWA Operator Scholarship fund. Submit an abstract highlighting a project, case study or new technology for 2022 Water Institute in French Lick, December 6-8. Service Providers, please consider bringing a piece of equipment to show off during the Equipment Expo or reserving a booth. Water Institute registration and reservations will open late July. Lastly, I just want to thank everyone that has given me this opportunity to serve you in the role of Chair of this great organization. There are plenty of

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opportunities to get involved. Please help in your District or on a committee that fits you best. In closing, keep an eye on the

web page and social media for upcoming events throughout your Districts and the State.

I encourage everyone to attend the District Meetings in your own District and to visit others. The Officers are working hard to put on quality learning and networking opportunities.

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SUMMER 2022

Meet Your New Chair-Elect Jaimie Foreman, Chair-Elect

Jaimie Foreman, City of Carmel Water Utilities

aimie is a Certified Operator/ Regulatory Compliance Supervisor for the City of Carmel Water Utilities. She started with the City of Carmel Water Utilities as an operator in training in November 2003. She received her WT3 in the Fall of 2005, followed by her WT5 in 2013; she has remained employed with the City of Carmel Water Utilities, but also operates her own consulting business with other certified operators. When Carmel Clay Water Utilities was established in August of 2006, Jaimie also accepted the responsibilities of Regulatory Compliance Administrator; Today she is the Regulatory Compliance Supervisor. She ensures that Carmel Water, Carmel Clay Water and the Carmel Flowing Well maintain compliance with IDEM and USEPA regulations. In addition to overseeing monitoring, she is responsible for all sampling plans and has developed multiple standard operation procedure manuals for all three Public Water Supplies. Jaimie assisted in the conversion of Carmel Water from Ground Water only to GWUDI in 2013, at the newest Treatment Facility.

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In September of 2008 she became involved in numerous community events to help educate and promote water quality, wellhead protection and conservation, to name a few activities. Her experiences in rewriting the Water Utility’s Wellhead Protection Plan have allowed her to network with numerous city and county agencies and water systems. She was appointed Carmel’s representative on the Hamilton County WHP Committee in the Spring of 2009 as well as to the City’s Environmental Task Force. She assisted in developing the City’s Sustainability Plan that includes creating ‘green’ corridors to maintain and attract native wildlife in the area. She spearheaded the reformation of Carmel’s Wellhead Protection Local Planning Team which deals with emergency response, education and management as it relates to the Wellhead Protection. The team has dealt with dumpsites, storm water infiltration and proposed land use issues within their WHP Area. She is proud to be a part of the Hoosier Water Guardian with Distinction and Ground Water Guardian for Wellhead Protection awards from IDEM and the Groundwater Foundation.

Jaimie was elected to the Steering Committee of Indiana Water/Wastewater Agency Response Network (INWARN) in October 2010. She was then elected Chairperson in 2013. She is ICS/NIMs certified and is credentialed to utilize Homeland Security’s WebEOC. Jaimie was the Chairperson for the INAWWA Emergency Response Committee from 2013 to 2021 and is currently the Chair-Elect on the Executive Board. She was an officer of the INAWWA Central District from 2012-2017. She currently is a member of the AWWA Emergency Preparedness and Security Committee, along with serving as the Emergency Preparedness representative on the Technical Advisory Group for AWWA’s Water Utility Council. This Group was instrumental in revising the AWWA Cyber Tool. Jaimie serves on the Water/ Wastewater Committee for the Governors Executive Council for Cyber Security, along with representing the water/wastewater utilities of Indiana each year, as a member of the INAWWA Water Utility Council, at the Fly-in in Washington DC; speaking with our legislators about the importance of safe drinking water and funding. Jaimie serves as a volunteer for the not-for-profit organization Ride with Purpose. She is the current Vice President for this group of motorcycle enthusiasts that raise money and awareness for Water For People and the Community Engineering Corp. She has been a member since 2015. She looks forward to continuing her city, community and industry efforts; assisting others around the state, and volunteering for many organizations and fundraisers in order to ensure safe drinking water and readiness in emergency response.

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SUMMER 2022

Direct from the Director Chris Harrison, Director

AWWA DC Fly-In

want to give you an overview of key specific topics highlighted to our federal legislature during the AWWA DC Fly-In which occurred in late April of this year. Four specific action items were highlighted: Bipartisan Infrastructure Law (BIL), Per- and polyfluoroalkyl substances (PFAS), building cybersecurity resilience in the water sector, and lead service line replacement. All four are discussion topics on their own, but with the limited time restraints between meetings the Indiana delegates wanted to highlight these four action items. The Bipartisan Infrastructure Law (BIL) was the key topic. Conversation revolved around updating community water and wastewater infrastructure. Highlighting that investing into Indiana communities increases public safety, is a future economic driver, and provides much needs sustainability for many of our communities in Indiana. Some call this an expenditure, I call this an investment in Indiana’s future for the next 75+ years. Per- and polyfluoroalkyl substances. Say that three times fast. If you have read my previous articles, you would have seen comments on PFAS to make you aware of the potential risk but also to help educate you on the imposing regulatory requirements associated with PFAS. During the DC Fly-In, the conversation with PFAS revolved around who pays for the cleanup of PFAS contaminants.

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Public water systems should not be liable for taking care of the public health of our communities and then paying for the cleanup of a non-natural forming contaminant.

Yes, there is funding allocated for communities to identify emerging contaminants and I will outline requirements to obtain these funds in a future article. To catch you up to speed; we can measure PFAS, and treatment measures have been identified. The question is who pays for the capital improvement necessary to treat PFAS and just as important who pays for the disposal of the pollutant once the contaminant is removed. If the material ends up in a CERCLA site (Superfund cleanup site) will the community be accountable in the future for cleanup of the contaminate? Great question. Polluters need to pay! Public water systems should not be liable for taking care of the public health of our communities and then paying for the cleanup of a non-natural forming contaminant. Cybersecurity resilience in the water and wastewater continues to develop. The risk is real. We asked to develop a co-regulatory approach, improve threat information sharing, support capacity development, and most important provide

funding to implement best practices. Although we have beat cybersecurity to death, I see several communities operating with loose cybersecurity practices. We must continue to educate, share threat information, and direct communities to use best operating practices. Lead service replacement is a hot topic on capitol hill. The aggressive five-year timeline outlined in the BIL law is hindering for most communities. Several municipalities in Indiana are struggling to identify lead service in their system and are not prepared to apply for the lead service replacement funding outlined in the law. The good news is funding is available. Start working on identifying lead service within your community. If you struggle reach out to me or the Indiana section on what information is needed to get started on outlining lead services within your community. Thank you for your time, Chris Harrison INAWWA Director

SUMMER 2022

From Your Small Systems Trustees

Small Systems Trustee – North Justin Shaffer, Trustee

I am very honored and excited to be able to come back as a Small Systems Trustee for the northern part of the state. I am looking forward to the challenges that may lie ahead as we look to help the small systems of the state. The Small Systems Chair, Small Systems South Trustee, and myself, will be meeting soon to collaborate and devise a strategic plan that will help us to be more in tune with the needs of the small systems of Indiana. There may be some online surveys that get sent out to you small systems that we will utilize, that will help us understand

better what we need to focus on for the small systems. If you receive any correspondence or questionnaires, I would ask that you take the time to complete them and return so that we can review them, to assist us with being able to better assist you. While I am not certain what the future brings and how we will best be able to communicate with them many small systems in our state, if you have some issues in your systems that are concerning you or you have some needs that you just are not sure how to address – whether it be financial or operational – please don’t hesitate to reach out to one of us. We are here to help in any way we can.

Small System North Trustee, Justin Shaffer Justin Shaffer has been in the water and general utility management industry for over 11 years as both the Assistant Superintendent and also the Utilities Superintendent for the Town of Monroe. Prior to starting his position with Monroe, he has been involved in a variety of different industries ranging from graphic design, warehousing and general construction. He is a 1999 graduate of International Business College where he majored in Graphic Design. Since starting with the Town of Monroe, he has acquired his DSS and WT3 for the water utility, as well as an RTCR Level 2 Assessor.

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Since starting his career with Monroe, he has been heavily involved in the AWWA, as a District Officer in the NE District as well as the NE District Trustee. Justin was also a member of the IRWA, prior to the merger with the AWWA, the IWEA, and also the Alliance of Indiana. In 2017, he was awarded the Water Wheel Award through the AWWA, and Monroe was awarded the Collection Systems Award for small systems through the IWEA. Justin has been very proactive in the upgrades in both the water and sewer systems for the town, having spent the last 9 of the 11 years investigating and upgrading the issues within the town as they relate to the sewer and water systems. Justin has been married to his wife Kacie for 17 years. They are both active members of their church, and he serves as the Building and Grounds Manager, overseeing various improvements to the properties as well as custodial work. He is the father of four children, two girls and two boys, ranging in age from 16 to 9 years old. They enjoy camping, the outdoors, and just being together as a family. He is honored to be asked to come back to the Section board as the Small Systems North Trustee, and looks forward to finding out what it is that small systems struggle with the most and help to find viable options to assist them in making those issues less burdensome.

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From Your Small Systems Trustees

Small Systems Trustee – South Steve Jenkins, Trustee

Hello! My name is Steve Jenkins. I am the Utility Manager for Gibson Water, a not-for-profit rural water distribution system located in southwestern Indiana, about 20 miles north of Evansville. While Gibson Water is a relatively small water system of around 2000 customers, we do serve a few very large users, such as Toyota Motor Manufacturing of Indiana. I am in my 25th year at Gibson Water and have served as the Utility Manager since May of 2007. I am a graduate of Oakland City University where I earned a Bachelor of Arts degree in Art with a studio concentration in ceramics. I have been asked many times how an Art degree applies to the work I do as a Utility Manager, and my response is; while it may seem an unlikely path into the water industry, I believe an art degree is really a degree in creative problem solving. With no shortage in the number of daily challenges faced by water providers, that training has been a very real asset to me. I have been blessed in my tenure at Gibson Water to meet so many wonderful people in our industry who have taken the time to share their experience with me and provide guidance and encouragement. Duane Gilles, who many of you may know, is a friend and mentor to me. He once advised me to base the decisions I make today on what will be needed at least 30 years down the road. Since Duane shared that with me, that has been my approach.

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Small System South Trustee, Steve Jenkins My wife Susan and I have three children and two grandchildren. Like so many parents, I got involved in coaching soccer when our kids

were old enough to start playing. I had no idea at the time that that would grow into a position at the high school level and a 2013 appearance in a State Final. Today I am still assisting in the program, and all of the head coaches and assistant coaches in both the boys’ and girls’ programs are former players that I had the honor and privilege of coaching. I also try to go fishing as often as I can get away with it.

I believe an art degree is really a degree in creative problem solving.

SUMMER 2022

District Reports Please reach out to your District Officers for assistance or to suggest a topic for a meeting or workshop. Check the Section Events Listing online for future District events.

Central District

Northeast District

Dylan Lambermont, Trustee

Jeff Boyle, Trustee

District Officers President – Paul Dicken Vice President – Amanda Canida Secretary – Bryan Forkner Treasurer – Steve Moore

District Officers President – Chad Plummer Vice President – Bill Carpenter Secretary/Treasurer – Brad Semon

We hope you will join us for this year’s Operator Boot Camp! Indiana Section AWWA’s Small Systems and Education Committees, will host the 17th Operator Boot Camp, an Indiana Rural Water Association legacy event, on August 10, 2022 at the Miami County 4-H Fairgrounds in Peru, Indiana. Join us for a day of demonstrations and exhibits highlighting the latest in products, equipment, technology and services for both water and wastewater systems. Contact hours will be awarded – 6 water and wastewater hours (pending IDEM approval); and, since the sessions will receive IDEM approval, they are also eligible for professional engineer PDHs. Continuing education hours will be awarded for applicable sessions for well drillers and pump installers as approved by the IDNR. To assist you in planning your day, a definitive program will be sent to all registrants, via email (if one is provided on the registration form), prior to August 10. Please dress for weather and construction site conditions. Bring your own folding chair to use during outdoor demonstrations and your own water bottle to refill during the day. Bottled water will also be available. Refreshments will be available throughout the day and a BBQ lunch will be served. We need YOU Service and Equipment Providers! Exhibitors and Demonstrations make Operator Boot Camp a fantastic education opportunity. It will be a full day of primarily outdoor demonstrations and presentations. We have the use of all the grounds surrounding the Miami County Fairgrounds Community Building. We can dig holes, demonstrate equipment, etc. as long as everything is put back to “as good or better” condition at the end of the day. You are responsible for your own site restoration and calling in your own locates to Indiana 811. There is plenty of room for your demonstrations, outdoor exhibits and equipment displays, please let us know the amount of space you require. There is also a small amount of indoor exhibit space for table top or small free-standing displays. Exhibitors are limited to 8’ of exhibit space and will need to bring your own tables. Registration for Attendees and Exhibitors is available on our Events Page at www.inawwa.org/event/august-10-2022-annual-operator-boot-camp-peru-in

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District Reports Please reach out to your District Officers for assistance or to suggest a topic for a meeting or workshop. Check the Section Events Listing online for future District events.

Northwest District Chris Johnsen, Trustee The Northwest District hosted a spring workshop on Friday, June 10 in Winamac. Nick Price of Peerless Midwest did a presentation on filter media and new wellfield setup. Well operations and maintenance was presented by Mike Novac with RCAP. Liz Melvin provided IDEM updates, and NW District President Jeremy

Beckner opened the Town of Winamac’s water plant for tours. Four contact hours were available to attendees, and over 40 were registered. The Northwest District officers will begin working on plans for the fall meeting. The details are yet to be determined. If you have thoughts on presentations or wish to

become more involved in the Northwest District, please contact me or one of the District Officers, President Jeremy Beckner, Vice President Paul Vincent and Secretary-Treasurer Brian Pullia. We would like to offer our sincere thanks to our lunch sponsors, Utility Supply Company and Peerless Midwest Inc.

•

Stacy Jones, IDEM – Lead and Copper Rule Revisions • IDEM Updates • Tour of the MGP Distillery We could not make this happen without the backing of our partners. Several participants thanked us for a morning of extremely useful information and commented that they will be joining the association, so I would call it a highly successful District Meeting! I would also like to especially thank staff for their

hard work on assisting with the meeting. It was greatly appreciated by the SE District Board Members. We are very excited to host a Workshop on Wednesday, June 22 at the US Agg Quarry in Columbus. The quarry originated in 1937 and still is using some of the original equipment. Participants will learn about water quality issues that are imposed on some of our local quarry’s and will get a tour of the facility. Watch for more detail on the workshop from the staff at INAWWA.

On October 5, M.E. Simpson will be presenting a training event in Montgomery, IN. This training will be on Electro Scan technology and how this can be used to find leaking infrastructure. The fall meeting will be on September 14. The location of this meeting and the program

are still in planning stages. Please look for announcements for this meeting. The spring meeting had excellent turn out. The Southwest District would like to thank the City of Huntingburg for hosting this event and providing tours of their upgraded facilities.

Southeast District Linda Sanders, Trustee On Thursday, April 28, the SE INAWWA District had a fantastic meeting in Lawrenceburg, hosted by the Lawrenceburg Municipal Utilities. We had a wonderful turnout of over forty people for the meeting. This is a record number of attendees for this district meeting. I would like to thank the following presenters: • Josh Hawley, Ziptility – Your favorite tool you didn’t know you needed • Erich Nugent, Utility Supply Company – Supply Chain Impacts Across the Water Industry

Southwest District Shawn Kluesner, Trustee Southwest District will be hosting several training events this fall. September 27–28, Singer Valve will have their mobile training trailer set up at Patoka Lake Regional Water and Sewer District. This will be a one-day training event on operations of control valves, and you can sign up for either day.

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SUMMER 2022

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Committee Reports

Water For People Committee Emily Nelson, Chair Kenneth J. Miller Founder’s Award Announcement The Indiana Section is happy to honor John Crist as this year’s Kenneth J. Miller Founder’s Awardee. The Miller Award is presented annually to an exceptional volunteer on the Indiana Section AWWA Water For People Committee. John has been Chair of the Golf Committee since 2019. He has done an excellent job in streamlining the event.

The event has raised roughly $10,000 per year for Water For People since John began leading just a few years ago. Please join us in celebrating John Crist’s outstanding service for Water For People! Volunteers Needed! We need additional volunteers to serve on our event committees. Our World Water Day Event Committee and Silent Auction Event Committee each

have a very small group of volunteers who are responsible for planning and organizing, securing sponsors, spreading the word, and hosting. To keep these events occurring in 2022 and beyond, we need more help! Please share your time and talents with our committees in support of a great cause. If you are interested, please email us at waterforpeople@inawwa.org, and to let us know for which event(s) you would like to volunteer.

Upcoming 2021 Events IN-AWWA Golf Outing Eagle Creek Golf Club, Indianapolis, IN A portion of this year’s proceeds will benefit Water For People. Registration is available online at www.inawwa.org and is due July 2.

July 27, 2022

Contact: John Crist ( john.crist@ejco.com) IN AWWA NE District Sunset Cruise in Syracuse S.S. Lillypad, Lake Wawasee, Syracuse, IN Annual cruise on Lake Wawasee which includes DJ entertainment, games, raffle prizes, food, spirits, and more.

July 30, 2022

Contact: Chris Harrison (charrison@contactcei.com) Run for World Water 5k Downtown Canal, Indianapolis IN This is a fun run/walk 5k event! Registration is available online at https://runsignup.com/Race/IN/ Indianapolis/RunforWorldWater. Participants can sign up individually or register an entire team in our corporate challenge. The race is child and pet friendly!

August 27, 2022

Contact: Mark Singer (msinger@envistacorp.com) or Pat Spence (spence.pat@outlook.com) Water For People Benefit Concert – Sawyer Brown Victory Theatre, Evansville, IN Tickets are available at ticketmaster.com and at the Ford Center box office. This year, Water For People goes “Country!” We are excited to announce that one of the premier acts in music will be featured at our upcoming concert – Sawyer Brown! It is guaranteed to be an awesome night of great music! Proceeds from this event benefit the Water For People Charity. Corporate sponsorships are available, including tax-deductible ticket package options. The public is invited to contribute by making donations or by inquiring as to how they can become more involved. Visit www.waterforpeople.org for more information.

September 22, 2022 at 7:00 PM

Contact: J ustin Guetling ( jguetling@ewsu.com) or Amanda Withers (awithers@cmtengr.com) Event details will be on our committee webpage as they become available, so please check us out often! Visit our webpage at inawwa.org/about-us/committees/water-for-people or contact me at emily.nelson@rose-hulman.edu.

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SUMMER 2022

Committee Reports

Silent Auction and Raffle Committee for the Benefit of Water For People Judy Gripp, Chair The Silent Auction/Raffle at our 2022 Annual Conference was an enormous success again this year! We raised $6,097.00 after expenses, for Water For People. A big thank you to everyone who contributed to this success by donating items and cash. Special thanks to the Southeast District, whose package brought the highest bid! And of course, thank you to everyone who bought raffle tickets and bid on items. The event would not have been possible without Committee members Carla Mann of MS Consultants, Ryan Sidler of Citizens Energy, Brian Nielsen of HWC Engineering and Emily Nelson of the Lochmueller Group.

With the abbreviated period for putting on the auction this year, we were pleased that we were still able to bring this fun and important event back to the INAWWA conference after two years away. We have big plans for next year,

including our first venture into online bidding, so be on the lookout for more information on that. Thank you again to everyone for helping build a world where clean water is available to everyone forever.

Technical Program Committee Scott Dompke, Chair Call for Abstracts Water Institute 2022 The Indiana AWWA Technical Program Committee is accepting abstracts for the 2022 Water Institute conference in French Lick December 6–8, 2022. The abstract and speaker biography are to be submitted to abstracts@inawwa.org, and the submittal deadline is September 1, 2022. Please consider submitting a technical presentation of 50 minutes, a half-day or full day workshop, an equipment demonstration (30 minutes), a panel discussion or operator training session. Topics to consider include: • Operation and Maintenance • Asset Management • Case Studies • Successful Projects • Innovative Technology • Treatment Technology • Equipment Demonstrations • Transmission and Distribution

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• System Rehabilitation • Source Water • Water Quality • Pumping and Storage • Energy Management • Rate Setting • Project Funding • Cyber Security • Project Planning • Regulatory Compliance • Board Management • Utility Business Practices • Wastewater Treatment • State of the Utility Industry Abstracts should be 100 to 200 words and define the main purpose and learning objectives of the session. For best results to be selected for the program, create a title that accurately describes the topic and what will be learned from attending the session. Include why it is relevant to specific attendees and identify specific learning objectives. For selection

consideration, submitted abstracts must include biographies for all speakers. The Technical Program Committee reviews the submittals, prepares the program and notifies the speakers. Don’t miss out on the opportunity to get in front of hundreds of utility decision makers at the French Lick Resort while it is beautifully decorated for the holiday season. For additional information, please contact: Scott Dompke, Technical Program Committee Chair scott.dompke@mesimpson.com Office: 800-255-1521 or Cell: 812-972-0665 Monique Riggs, Indiana AWWA Executive Director monique.riggs@inawwa.org Office: 866-213-2796 or Cell: 317-372-9864

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Committee Reports

Operator School Committee Chris Johnsen, Chair After missing a year and not being sure until the last minute last year due to COVID-19, the Operator School Committee is proud to announce that there will be Operator School this year. As of the writing of this article, we are still working through the locations, dates and times. We do plan for the 12 weeks of classes to begin in the early part of August, as they did prior to the pandemic. Please watch the Indiana Section AWWA news releases and website for updates. In addition to the regular in-person Operator School, we are continuing to

look at ways to make this education more accessible. The Philanthropy Committee of the Indiana Section offers several One AWWA Scholarships that cover the costs of Operator School. There is a link on the Indiana Section website for the application. A survey earlier this year indicated that there was a strong desire for a virtual option. The Committee has discussed ways to make that happen, and we will continue to develop a way to provide this. While waiting for the upcoming class, there are many other ways to

study outside of the Operator School using the tools and resources available from the AWWA. There are many books and virtual options available through their website throughout the year. The Indiana Section also provides and promotes the Exam Cram series to aid future operators. If you are interested in serving on the Operator School Committee, have questions about Operator School, or suggestions on how we can better serve, please contact me at cjohnsen@ mcwaterdept.com.

Emergency Preparedness Committee Dawn Keyler, Chair The Emergency Response and Security Committee would like to congratulate Past Committee Chair Jaimie Forman on receiving the Operator’s Meritorious Service Award at the Indiana Section AWWA Annual Conference in April for all her work in distributing masks and thermometers to our Indiana utilities during COVID-19. Jaimie is a shining example of the hard work and dedication our operators show on a daily basis. Congratulations, Jaimie! Indiana utilities should have certified their Risk and Resiliency Assessment with USEPA and completed their Emergency Response Plans.

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Cybersecurity Training for Indiana Municipalities We are excited to announce a partnership with the Indiana Finance Authority to provide Cyber Security Training for water and wastewater utilities municipalities in Indiana. The workshops will provide water and wastewater utilities and municipality staff for cyber security risk assessment training needed in order to meet the state and federal needs of Indiana Municipalities. The half-day training will be conducted on-line and will be at NO COST to the utility and municipality. The workshops will focus on cybersecurity education and will provide detailed training on the use of

AWWA’s Water Sector Cybersecurity Risk Management Guidance and Tool. After completing the training, attendees will be able to recognize the drivers behind cybersecurity, understand the use of the Tool, explain the priorities of controls recommended by the Tool, properly use the Tool to generate an output file for their utility and utilize the prioritized controls provided by the Tool to develop an action plan. We have chosen to provide this training on-line in order to allow utilities and municipalities to have all the necessary personnel an opportunity to attend the training together, including utility personnel, utility directors, SCADA staff, billing staff, and other subject matter experts.

SUMMER 2022

Committee Reports

Membership Committee Mark Brace, Chair Summer 2022 New Member Update The Indiana Section AWWA added 9 Named Utility Representatives, 1 Student Member, 10 Operations/Administrative Members, 25 Individual Members and 1 Utility Member. Named Representative Members Bill Bacon – Hartford City Waterworks Kole Basset – Newton County Regional Water & Sewer Don Smith – Town of Morristown Caroline Gregory – Town of Bourbon Holly Landis – Town of Wakarusa David Wright – Edwardsville Water Corp. Kurtis Veach – Purdue University Water Works Brent Badger – Tell City Water Works Ronnie Smith – Speedway Water Works Student Member Isheka Orr – IUPUI Operations and Administrative Members Artemis Nikolaou – IDEM Allen Schultz – Arcadia Water Co.

Vera Trikilis – Valparaiso City Utilities Jeff Carver – Valparaiso City Utilities Rudy Morales – Hammond Water Works Filtration Jackson Bolek – Utiliz, LLC Richard Collins Brian Wehneman – Ramsey Water Co. Inc. Denise Liebert – Ramsey Water Co. Inc. Jason Fraser – Utility Supply Company Individual Members Danny Turner – Ramsey Water Co. Inc. Rob Capco – Town of Bargersville Phillip Pierce – Munster Water Department Bryan Blake – City of Bloomington Utilities Dustin Johnson – Valparaiso City Utilities Jon Moore – Structured Solutions, LLC Nicholas Laviolette Jennifer Foglesong Brad Plank – Marion Utilities Ken Risch – Town of Cambridge City James Parks – American Pump Repair & Service John Noblitt – Town of Orleans Ethan Elleser – Evansville Water and Sewer

James Molnar – Town of Bristol JJ Labounty – Lawson-Fisher Assoc. P.C. Kenny Johnson – City of Bloomington Utilities Justin White – City of Bloomington Utilities Jess Testerman – TSW Utility Solutions Heath Dill – INRCAP Anthony Young Uriel Castillo – Fort Wayne City Utilities Ginger Davis – Indiana Geological & Water Survey Joe McKenna – Orbital Engineering Luis DeCristofaro Taylor Greathouse – Wessler Engineering Utility Member Muscatatuck Urban Training Center

Indiana Section Membership Snapshot (April) Utility Members – 313 Individual Members – 1,134 Service Providers – 15 Total Section Membership – 1,462

Water Utility Council Scott Miller, Chair Representatives of the Water Utility Council (WUC) traveled to Washington D.C. in April to participate in another highly successful AWWA Water Matters! Fly-In. This was the first in-person Fly-In since 2019 and it was nice to see colleagues from across the country in person for the first time in several years. The Indiana delegation consisted of WUC Chair, Scott Miller of Baker Tilly Municipal Advisors, Section Director, Chris Harrison of Commonwealth

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Engineers, Section Chair Elect, Jaimie Foreman of Carmel Utilities and Philanthropy Chair, Mike Simpson of ME Simpson Company. The Indiana Section has developed a cordial relationship with our elected officials and their staff. Thanks to the hard work of Jaimie and Mike, the team was able to schedule and meet with each of the nine offices conducting in-person meetings. This year’s Fly-In focused on three main

topics which included investment in water infrastructure by fully funding the provisions of the Bipartisan Infrastructure Law, supporting a ‘polluter pays’ principle for PFAS cleanup and building cybersecurity resilience in the water sector. Our Senators and Representatives were very interested in hearing about these issues and continue to be supportive of the State’s water industry and infrastructure needs.

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Committee Reports

Young Professionals Committee Amanda White, Chair The Indiana Section AWWA Young Professionals (YP) Committee transitioned Chair positions recently. Justin Burnett has officially transitioned to his new role as Committee Past Chair to welcome Amanda White as Committee Chair, alongside Briyana Stewart as Committee Vice Chair. The YP Committee is appreciative of Justin’s contributions, and we are confident he will continue to do remarkable things for the YPs. Please give a warm welcome to Amanda and Briyana. The YP Committee held our annual YP Meet and Greet, presented by American Structurepoint, at Loughmiller’s Pub in downtown Indianapolis, prior to the 2022 Indiana AWWA Annual Conference.

This was our largest in-person event since the COVID-19 pandemic began. We had a great turnout at the event as YPs had the opportunity to network with one another and other industry professionals, including numerous leaders from the AWWA at both the Section and Association levels. Thank you to our generous sponsors for making this event possible. The YP Committee hosted a virtual lunch and learn on May 5 with Veolia Water Technologies. The event offered PDHs and was well attended. As a joint committee with Indiana Water Environment Association (IWEA), the YP Committee rolled out our Mentor Program on March 3, 2021. The purpose

of this program is to pair YPs with seasoned professionals to encourage cross-generational networking and to develop opportunities to nurture our future leaders. We are continuing to accept mentor and mentee applications. If you are interested in making a connection with leaders in the water or wastewater industry, please reach out using the contact information below. Lastly, if you are interested in joining or learning more about the Young Professionals Committee and are under 35 years of age or have been in the industry for 10 years or less, please reach out via email at indianaawwaiweayp@ gmail.com for more information.

Safety Committee Brian Miller, Chair We wish to thank all industry professionals that visited the Safety booth during the recent INAWWA Annual Conference. Over 200 of our peers made their way to our booth to test their knowledge about safety by spinning the Safety Wheel and answering a true or false question. We saw a lot of familiar faces, as well as a few new ones too. We also drew interest from a couple individuals that wish to volunteer their time and help serve on your Section’s Safety committee. We are extremely thankful for those who dedicate their time to promote safety within our industry. We are already making plans to be at the Water Institute in French Lick this December. If you plan to attend this event in December, please stop by our booth and give the Safety Wheel a spin. We look forward to seeing you there.

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Do you know: Indiana has an estimated 290,000 lead service lines? *Source: National Resources Defense Council (NRDC)

Are you compliant with the EPA’s updated Lead and Copper Rule?

www.wesslerengineering.com SUMMER 2022

Committee Reports

Awards Committee Jeff Cunningham, Chair The Indiana Section Annual Conference is our premier event of the year and it is the perfect venue to recognize our fellow members for their accomplishments and contributions to the Section and to the Industry. Tuesday night’s “Fuller Reception” is where we honor one member by presenting the George Warren Fuller Award. This award was originated by the Association in 1937 and is the top recognition given by the Sections. This year’s awardee is John Seever. John is a CPA and retired partner with Baker Tilly (formerly Umbaugh & Associates). During the past thirty years, John has been involved with many professional engagements including financial studies for municipally owned water, electric, gas and sewage utilities, not-for-profit water corporations, regional water and sewer districts and conservancy districts. These studies quite often have involved the determination of utility revenue requirements, cost of service studies, and the financial planning associated with the issuance of municipal tax-exempt bonds and loans for projects of not-for-profit water corporations financed through the Rural Development (“RD”) or other sources. He has given numerous talks concerning utility rates and financing before both the Indiana Rural Water Association and the Indiana Section, American Water Works Association. He is a member of the American Institute of Certified Public Accountants, the Indiana CPA Society, and the American Water Works Association. As an active member and supporter of IRWA and INAWWA since 1987, our awardee has served the Indiana Section as Assistant Secretary-Treasurer, Secretary Treasurer, Vice-Chair, ChairElect, Chair and as the Indiana Section

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Director from 2018–2020. John has also served on several committees, including the Section and Association Finance Committee. In addition to the Fuller Award, we also presented three additional awards to recognize individuals whose service has gone above and beyond. First, Mike Phillips was presented with the second part of the Hoosier Water Award, after receiving the first at the Water Institute this past December. The Hoosier Water Award was jointly initiated by the Indiana Section and the Indiana Rural Water Association in 2005 to recognize individuals that have demonstrated outstanding service in support of the principals and missions of both the Indiana Section AWWA and the Indiana Rural Water Association in providing better water for the people in the State of Indiana. Mike is retired from the City of Bloomington Utilities and has dedicated many years to operator training and education. The Bonna Burns Excellence in Administration Award was given to Erika Wallace from the City of Fort Wayne Utilities. This award is presented to an individual who not only provides good technical expertise to their utility, but also gives of themselves to their utility, their community, and to the water industry. Bonna Burns was a long-time employee of Stucker Fork Water Utility/ Conservancy. Her namesake Award is presented in the spirit of dedication and giving that Bonna personified.

Ericka has been with Fort Wayne Utilities for 34 years and currently serves as Program Manager of Administrative Services. Next, the Operator’s Meritorious Service Award was presented to our current Indiana Section Chair-Elect, Jaimie Foreman, with the City of Carmel Utilities. This award is to recognize special efforts in the training of treatment plant operators and acts of that demonstrate dedication to the public beyond the normal operating responsibilities. This recognition is to specifically focus on Jaimie’s special efforts during the pandemic over 2020 and 2021; during which she was instrumental in delivering much needed personal safety gear, masks and thermometers to utilities and communities all over the State of Indiana. The Hurty Awards, presented to recognize years of service in the industry will be presented in the Fall. Please let your District Trustee know if you have anyone eligible for this important recognition. I would like to remind each of you that the Section and the Association have many awards to recognize individual contributions and actions. Below are links to some of these. If you know of someone that is deserving of recognition, please reach out to the Awards Committee or one of our Trustees. www.inawwa.org/about-us/ awards-grants www.awwa.org/membershipvolunteering/awards

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Committee Reports

Hurty Awards Jeremy Beckner Each year the Indiana Department of Environmental Management has presented the John N. Hurty Service Award to individual water operators having 25 years or more of service with one or more Indiana public water utilities. These awards are presented each year at the Indiana Section AWWA fall district meetings. The Indiana Section Executive Board feels that these service awards continue to be a valuable recognition

to long-serving public water utility employees; therefore, the Indiana Section volunteered to provide administration of the John N. Hurty Service Awards. Please review your records and advise of your staff that may qualify for the John N. Hurty Award. The Conditions Governing Presentation of the John N. Hurty Award can guide you in those qualifications. We will need the employee’s name, date of employment,

years of employment, utility (and contact information) and Indiana Section AWWA District. Please review your records yearly and submit this information to the Indiana Section AWWA or to Jeremy Beckner at waterstreet@townofwinamac.com, no later than June 1 of each year. Any nominations received after June 1 will be put on the list for the following year unless the nominee has 30 plus years of service.

Water Loss Committee Paul Dicken, Chair Our Water Loss Committee met at the 2022 Annual Conference in April and outlined the upcoming initiatives for the remainder of the calendar year. We will be having a full Committee meeting in June and plan to schedule another meeting in December in French Lick.

• • •

Our near-term goals are: IFA Educational Support – via examples of policies; operational and billing “What’s Next?” Training for utilities Future Rrgulations – assisting in this process

•

Strategic recruiting to obtain a few more members from the districts that represent the smaller utilities Prepare for a presentation in December at French Lick and any of the fall District meetings if needed.

Golf Committee John Crist, Chair Annual Golf Outing Benefitting Water For People and the Water Equation Come join us July 27 for our 26th Annual INAWWA Golf Outing at Eagle Creek Golf Club in Indianapolis. In addition to our usual contests and games, we are holding an ugly golf shirt contest again this year for prizes. The 60-team roster is filling up fast so get your registration forms in ASAP. For your convenience, online registration and forms are available at INAWWA. org>Events>Golf Outing. Registration will begin at 8:30am with a 10:00am shotgun start. Lunch is

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provided, sponsored by JCM. Following golf, enjoy our dinner buffet with prizes, sponsored by EJ Prescott. Peerless Midwest’s Water Ball Contest, Jack Doheny’s Putting Contest, and Par 3 Prize Holes sponsored by Utility Supply and GRW will highlight the event again this year.

We hope to see you on the course in July to support these great causes!

SUMMER 2022

Committee Reports

Meet Ann W. McIver, Citizens Energy Group New Chair of the Backflow & Cross Connection Prevention Committee

Education and Certification B.A. Mathematics and Criminal Justice, Indiana University, 1991 MPA with an Environmental Management Concentration, Indiana University, 2007 Ann McIver is the Director of Environmental Stewardship for Citizens Energy Group, a role she has held since 2008. She is responsible for the oversight of environmental compliance programs for the district steam and chilled water systems, as well as the natural gas, drinking water and wastewater utilities. The Environmental Stewardship department at Citizens includes engineers and scientists who oversee permitting and compliance activities, implementation of the Industrial Pretreatment Program as the delegated authority, as well as a fully integrated state-certified drinking water lab with field sampling staff serving analytical needs across Citizens’ businesses. Ann also champions Citizens’ Commitment to Sustainability Program. Prior to serving as Director of Environmental Stewardship for Citizens,

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Ann worked in the Citizens Thermal Business Unit, including an assignment as Manager of Operations for the Steam Business. Ann started her environmental career as a staff environmental scientist in the Office of Air Quality at the Indiana Department of Environmental Management. Ann has been a member of Air & Waste Management Association since 1995. She served the Indiana Chapter as Chair of Membership Committee and Co-Chair of Programs Committee; Chair of the Editorial Advisory Committee, EM magazine from 2009-2010; and Co-Vice Chair of the Technical Program for the 2004 Annual Conference & Exhibition. She was elected to the Board of Directors for the Council of Industrial Boiler Owners in 2009 and served as Chair of the Board of Directors for the from 2016–2020. Ann serves as a member of the Advisory Board for the Lugar Center for Renewable Energy at Indiana University-Purdue University at Indianapolis. Ann is also a former

member of the Board of Directors for the International District Energy Association. She currently serves as a member of the Board of Directors for Volunteers of America’s Ohio & Indiana affiliate and serves as a member of the Board’s Development Committee. Ann was elected to serve as the chair of the Indiana Chapter of the American Water Works Association’s Backflow & Cross Connection Prevention committee in 2022. Ann and her husband David live in Brownsburg, IN. Their oldest son Stefan is a Mechanical Engineer who lives and works in the greater Cincinnati area. Their youngest son Kevin is a PhD candidate in Mechanical Engineering at Purdue University. Ann is an avid road cyclist, a sport she took up in 2013 in support of a healthier lifestyle. In 2021, she completed her longest ride to date, a 75-mile adventure on the Cardinal Greenway that spans from Gaston to Richmond. In 2022, she has her sights set on completing a full century ride (100 miles!). Contact Ph: 317-927-4393 amciver@citizensenergygroup.com

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Agency Updates

IDEM Drinking Water Branch Updates Matthew Prater, Drinking Water Branch Chief

IDEM continues to conduct educational outreach concerning the Lead and Copper Rule Revisions (LCRR). Initial inventories will need to be provided to public stakeholders, as well as IDEM by October 16, 2024. Water systems should be mindful of the major requirements of LSLI as they continue development. 1. LSLI must be publicly accessible and include location identifiers (e.g. “52nd Street #1 – Confirmed non-lead”). 2. Service line material categories must include “lead” “non-lead” and “unknown” but may also include any other service line materials. 3. If a galvanized service line is, or ever was, preceded in the distribution system by a LSL, then it must be considered a LSL for the purposes of LSLI. 4. Both the water system, and customer-owned portions of the service line must be included in the LSLI. Lastly, the LSLI will be a dynamic resource, as it must be updated at a frequency that matches a water system’s lead and copper compliance monitoring schedule. Given the amount of information needed to develop LSLI, IDEM has emphasized that proactive work on this by water systems will be essential for success. The inclusion of both the utility and customer-owned portions of the service line in the LSLI is indicative of a major shift in strategy by EPA towards proactive measures to “get the lead out.” Further, collaboration between water systems by sharing successful strategies will add to the robust materials concerning LSLI best management practices. If you have any questions, please contact Hayden King at hking@idem. in.gov or 317-234-0893 or Stacy Jones at sjones@idem.in.gov or 317-234-7454.

Thank you to everyone who has helped collect samples for IDEM’s PFAS Sampling Project at community public water systems. IDEM recently posted PFAS results for the first phase of state wide community water system testing at www.in.gov/idem/ resources/nonrule-policies/per-and-polyfluoroalkyl-substancespfas. No PFAS results were above EPA Health Advisory Levels

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for Finished/Treated Drinking Water. IDEM is continuing to test community water systems and is currently in Phase 2 of its testing, which will look at water systems throughout the state that serve less than 3,300 people. If you have any questions about the PFAS sampling project, please contact Christian Walker at cwalker1@idem.in.gov or 317-232-8728.

Once again, this summer we are seeing notices of “Force Majeure” and potential chemical supply issues from chemical manufacturers and distributors in the water sector. IDEM wants to make sure all utilities know to monitor your chemical inventories closely, work with your distributors, and contact IDEM as soon as possible if you foresee a critical shortage of a necessary treatment chemical. As soon as we know of an issue, we can contact INWARN and other state agencies and partners to begin working to find a solution. You can contact your field inspector or Travis Goodwin at tgoodwin1@idem.in.gov or 317-234-7426 (office)/317-775-5473 (mobile).

IDEM would like to make all utilities aware of cybersecurity assessment resources available to the water sector. If you are a utility with a population below 3,300 who did not assess your utilities cybersecurity vulnerabilities as part of the AWIA requirements, we encourage you to participate in one of these free services while they are available. Likewise, if you did complete a Risk & Resiliency Assessment for AWIA but still want to have a cyber “check-up,” any utilities are eligible. The EPA and Horsley Whitten Group are providing free cyber assessments and followup guidance to water and wastewater utilities. Find information and sign up at www.epa.gov/system/files/documents/2021-07/ technicalassistanceflyerupdate-hwg.pdf. The Cybersecurity & Infrastructure Security Agency (CISA), a division of DHS, has a suite of cyber-hygiene products available, including vulnerability scanning and other assessments, at no cost to the utilities. Find information at www.cisa.gov/cyber-hygiene-services.

SUMMER 2022

Agency Updates

IDEM Wastewater Compliance and Water Enforcement Branch Updates Wastewater license renewals are due June 30, 2022. They are on a three-year renewal cycle. There is no additional fee for renewing late. Failure to renew a license within one year of its expiration date will require you to sit for and pass the written test before a new license is issued. You cannot be in responsible charge of facility with an expired license.

IDEM is still working on the new SSO/Bypass electronic reporting system. We are hoping to have it live in the next few months and will provide instruction prior to launch. The Wastewater Inspections Section has a new Section Chief, Kim Rohr. Her contact info is krohr@idem.in.gov or 317-605-6489.

Save the Date!

Water Institute 2022 • December 6–8, 2022 French Lick Springs Hotel and Conference Center Submit abstracts and speaker bios to abstracts@inawwa.org, or visit www.inawwa.org/product/2022-abstract-submittal. Please contact Scott Dompke, Technical Program Chair, with any questions at scottdompke@mesimpson.com.

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SUMMER 2022

Navigating Today: The Art of the Password BY K ATIE WOYCHYSHYN, CONTRIBUTOR, CRAIG KELMAN & ASSOCIATES

In 2022, cybersecurity is no joke. As political tensions rise and cyberattacks ricochet through the 24-hour news cycle, navigating cyber-safety may seem like a daunting task. However, by taking one step at a time to improve your cyberhabits, you too can improve your chances at remaining safe and secure in our tech-based world. Unless you’ve been living off-the-grid for 20 years, odds are you have a password or two. Passwords are part of life, whether you’re an online shopper, a hardworking professional, or an excitedto-get-back-to-it concert buff. Passwords are important. They keep our assets safe online – our identities, credit cards, messages, and bank accounts. But what if your passwords aren’t secure enough? What if all that data could be stolen from underneath our fingertips and sold without your knowledge?

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You may be asking, “Why would a hacker want my data?” Usually data hacks are motivated by financial gain. According to LMG Security, a Montana-based cybersecurity and digital forensics service provider, commonly targeted data includes PIN numbers, Social Security Numbers (Social Insurance Numbers in Canada), Tax IDs, Employee W2 forms (T4 forms in Canada), payment card information, medical records, and access to other accounts. Each of these items can sell for up to USD$250 on the dark web, the unlisted part of the internet where criminal activity may occur. Your information and data are important and valuable. That’s why proactively pursuing the most secure password option you can is a vital priority. Common Passwords In 2021, NordPass, a subdivision of global cybersecurity leader Nord Security,

released a list of the top 200 passwords used in 50 countries. This research was compiled in partnership with independent researchers specializing in research of cyberecurity incidents. Both the US and Canada were categorized as the highest risk for data leaks. Globally, the worst passwords included 123456, 123456789, 12345, qwerty, password, and 12345678. In the 2020 list, NordPass showed that most of the 200 offending passwords could be cracked in less than a minute. With technological advances, the hacking of these passwords will only continue to became easier for those looking to sell your information, changing the question of “if” your password will be hacked to a more certain “when?” How to Make a Better Password It’s easy to feel like you’re out of your depth when it comes to cybersecurity and protecting your information. However, there

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are steps you can take when it comes to creating, maintaining, and using passwords on the big, wide web. Avoid Common Words or Phrases When looking through NordPass’ Top 200 Most Common Passwords, many simple words and phrases jump out at you, like sunshine, soccer, baseball, princess, monkey, summer, and – of course, password. According to McAfee, global leader in online protection for consumers, you should never use common words or names within passwords. These can be

•

One uppercase, six lowercase, and two digits (Example: Komando12) • One uppercase, three lowercase, and five digits (Example: Koma12345) Though these passwords perform better than using a simple word, like sunshine, stepping away from the commonly used patterns will make for a safer dataprotection experience. Make your password longer by using passphrases When you are making a password, the longer the better. Though remembering a

it looks as though they’re here to stay / Oh, I believe in yesterday,” becomes “Y,amtssfa/Nilatt’h2s/O,Ibiy.” Another way McAfee recommends creating a passphrase is to use a personal statement like “Don’t forget, your wedding anniversary is on October 3rd!” which becomes “Df,ywaioO3rd!” Think outside the box There are many other ways to make a password that is difficult to crack, but most of them involve thinking outside the box. McAfee recommends treating your

Your information and data are important and valuable. That’s why proactively pursuing the most secure password option you can is a vital priority. easily cracked and when you are trying to protect your data, especially data of high importance, these passwords will not do what they need to do. McAfee also applies this rule to compounds of multiple words, urging readers to avoid combinations like “IloveLabraDorReTrievers” when creating a secure password. Shift Away from Knowledge-Based Authentication Perhaps when the internet first began, it may have been okay to use the name of your first pet as a password. Or the school your father graduated from. Or your mother’s middle name. These are all examples of knowledge-based authentication (KBA), still used routinely across organizations. According to LMG Security, while these systems are easy to set up, they can easily be subverted by criminals with access to the right stolen secrets – and it’s not hard to find that kind of information, as online information sharing has become the norm. Avoid Commonly Used Password Patterns In a 2013 study by the US Defense Advanced Research Projects Agency (DARPA), researchers found that about half of all passwords used at a Fortune 100 company followed five common patterns. McAfee summarized three, which are listed below: • One uppercase, five lowercase, and three digits (Example: Komand123)

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longer passcode can be more difficult, US media and tech website CNET states that eight characters is the minimum requirement for a secure password. Additionally, strong passwords should use everything on your computer – uppercase and lowercase letters, symbols, and numbers. One of the best ways, currently, to make a password is to create a passphrase. Harvard Information Security recommends two methods when creating passphrases: Making an acronym or choosing a unique phrase. When using an acronym, choose a phrase you can remember and use only the first letters of each word, working in some numbers, capitalization, and punctuation. For example, the sentence “Mint chocolate chip ice cream: If it isn’t green, why even bother?” becomes “Mccic:Iiig,web?” The unique phrase method is done by picking four or five letters and then make a phrase using words that start with each of those letters, adding numbers or punctuations if it makes sense. For example, the four characters “MISL” becomes “MaybeIncludeSmallLobsters?” McAfee recommends creating your password from a song lyric, since people are usually better at remembering song lyrics. If you use the Beatles’ popular song “Yesterday” and convert the first few lines in the song to a password with letters and punctuation, it will create a passphrase. This means that “Yesterday, all my troubles seemed so far away / Now

keyboard like a constellation and making a password by drawing a pattern on your keyboard. Though this is reminiscent of “qwerty” and “asdfg,” both of which are not secure, the pattern password will be more difficult to crack, as keyboards vary and patterns are almost infinite. Don’t recycle your passwords Making up passwords for every single login you have can be a pain, but not doing so can present a risk to every account that shares a password – especially when you are targeted by a credential stuffing attack. Credential stuffing attacks are when hackers “stuff” your compromised password and account information into a variety of cloud services – meaning a compromised social media account can lead to breaches in ecommerce, banking, email hosting, and other data-sensitive services you may have. According to LMG Security, this kind of data breach can also affect your company or organization’s safety. Data breaches can lead to more advanced attacks on companies and organizations, such as ransomware attacks (a commonly used malware that threatens to publish the victim’s personal data or perpetually block access to it unless a ransom is paid). By using different passwords on different platforms, you can decrease this risk to yourself and your company or organization.

SUMMER 2022

Globally

Canada

123456

123456789

password

password 123456789

12345

qwerty

123456789

12345

password

password1

12345678

aabc123

qwerty

111111

12345678

abc123

123123

qwerty

tiffany

1234567890

111111

password1

1234567

testing

qwerty123

1234

hockey

000000

iloveyou

1234567

1q2w3e

sunshine

iloveyou

aa12345678

monkey

1234

abc123

1234567890

canada 1234567890

password1

123123

1234

princess

111111

qwertyuiop

baseball

sunshine

123321

dragon

123123

password123

football

dragon

The top 20 entries globally, in the US, and in Canada from NordPass’ Top 200 Most Common Passwords study. The full list can be seen at https://bit.ly/3uArK2z.

Use multifactor verification Multifactor verification is becoming more popular across a variety of apps and services, and should be used, when possible, in addition to a strong password. Also known as two-factor authentication, this is when a login requires a second piece of information that only you have before the app or service logs you in, such as a one-time code. CNET states that even if a hacker does uncover your password(s), without your trusted device (like your phone) and the verification code that confirms it’s really you, they won’t be able to access your account. However, though it’s common to receive these codes in a text message to your mobile phone or in a call, CNET cautions that it’s simple enough for a hacker to steal your phone number through SIM swap fraud and then intercept your verification code so using an authenticator app may be a safer option.

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In the 2020 list, NordPass showed that most of the 200 offending passwords could be cracked in less than a minute. With technological advances, the hacking of these passwords will only continue to became easier for those looking to sell your information, changing the question of “if” your password will be hacked to a more certain “when?” Store your passwords safely A big issue when it comes to password is remembering them, and if you’re anything like me, finding a way to avoid resetting your password every time you need to use a certain app. This is why storing your passwords in one place could be helpful, though it is important to be mindful of where and who could potentially access the list. It’s important to note that your passwords should never be uploaded it to the cloud unless they are in an encrypted file. Data collected by McAfee shows that the average company has 143 files on Microsoft’s OneDrive app that contain the word “password” in the file name. This is why the general consensus is that passwords should either be stored in a physical notebook or in a password manager. These two methods both ensure that even if someone is able to access your computer, the data is not as easily accessible. CNET recommends that if you go with a physical copy, keep it in a locked drawer and limit the amount of people who know where that info is – especially if there are financial accounts involved. If you choose to go with a password manager, the one caveat is that you must

Conclusion Life is not simple or easy, but by doing little things like making passwords more secure we can make our lives a little less chaotic. By taking steps to have better password hygiene, perhaps you could prevent the leak of your data, and even prevent a cybersecurity breach within your workplace. It’s worth the effort.

Colby, C., & Profis, S. (2022, February 7). What makes a good password? 9 rules to protect you from cyberattacks. CNET - TECH. Retrieved from www.cnet.com/tech/ mobile/9-rules-for-strong-passwordshow-to-create-and-remember-yourlogin-credentials Harvard Information Security. (n.d.). Use Strong Passwords [web log]. Retrieved from www.security.harvard. edu/use-strong-passwords. LMG Security. (2022, January 4). What Hackers Do with Stolen Data and How to Reduce Your Risk After Data is Taken [web log]. Retrieved from www.lmgsecurity.com/what-hackersdo-with-stolen-data-how-to-reducerisk-after-data-is-taken. McAfee Cloud BU. (2015, August 7). How to Create a Strong Password You Actually Remember McAfee Cloud BU [web log]. Retrieved from www.mcafee. com/blogs/enterprise/cloud-security/ how-to-create-a-strong-password-youactually-remember. NordPass. (2022). Top 200 most common password list 2021. Retrieved from www.nordpass.com/ most-common-passwords-list.

References Check Point Software Technologies Ltd. (2022, January 10). Check Point Research: Cyber Attacks Increased 50% Year Over Year [web log]. Retrieved from www.blog.checkpoint.com/2022/01/10/ check-point-research-cyber-attacksincreased-50-year-over-year.

About the Author Katie Woychyshyn is a writer and editor from Winnipeg, MB with a degree in Creative Communications. Since 2018, she has written for trade publications on industries that include forestry, mining, water and wastewater, trucking, and restaurant management.

remember a master password to access your other passwords. CNET also cautions uses of password managers associated with browsers, as they are more susceptible to data breaches than apps created specifically for password storage. Trusted password managers like 1Password or Bitwarden are generally less hackable, can create and store strong passwords for you, and be used across desktop and mobile devices.

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NEENAH WI MACHESNEY PARK IL VALPARAISO IN

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UTILITY INFRASTRUCTURE SERVICES WASTEWATER | DRINKING WATER | STORMWATER | GAS DISTRIBUTION

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DUCTILE IRON PIPE FLOW CONTROL INTERNATIONAL SPIRALWELD PIPE STEEL PIPE AMERICAN-USA.COM

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Upcoming Events & Activities Please visit our website – www.inawwa.org – for details and registration information. Water and Wastewater Continuing Education Units (CEUs) to be approved by IDEM. Well Driller and Pump Installer hours to be approved by IDNR, as applicable. Professional Development Hours (PDHs) for engineers are available, as applicable. Other workshops are being planned, so please check our website regularly, or call our office at 866-213-2796 for updates. June 2

Operator Symposium North – Winchester

June 10

Northwest District Meeting – Winamac

June 21

Exam Cram, Part 1 – Virtual

June 22

Southeast District Workshop – Columbus

June 23

Exam Cram, Part 2 – Virtual

June 28

Exam Cram, Part 3 – Virtual

June 29

Cyber Security Webinar (IFA Funded)

June 30

Operator Symposium South – Huntingburg

July 7

Water: What Do You Know – Virtual

July 27

INAWWA Golf Outing – Eagle Creek Golf Course, Indianapolis

July 30

Water For People Sunset Cruise – Syracuse

August 10

Annual Operator Bootcamp – Miami County Fairgrounds, Peru

August 27

Water For People 16th Annual 5K Run/Walk – Indianapolis

September 8

Northeast Fall District Meeting – Kendallville

September 14

Southwest Fall District Meeting – Linton

September 21

Work Zone Safety Training Workshop – Chandler

September 27/28

Southwest District Workshop: Control Valve Training – Dubois (Same workshop both days – attend only 1)

October 11

Work Zone Safety Training Workshop – New Castle

December 6–8

Indiana Section AWWA’s Annual Water Institute – French Lick

Please contact Monique Riggs at 317-372-9864 or monique.riggs@inawwa.org to host an event or suggest a topic for a workshop.

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SUMMER 2022

Each and every Assmann polyethylene chemical storage tank is built the right way – even if that’s not the easiest way. The end result? A tank you can trust to perform time after time to solve your toughest challenges.

FIND YOUR TANK AT ASSMANN-USA.COM OR CALL 888-357-3181

| SUMMER 2022

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Advertiser Product & Service Center NewsLeaks is made possible by the companies below who convey their important messages on our pages. We thank them for their support of INAWWA and its publication and encourage you to contact them when making your purchasing decisions. To make it easier to contact these companies, we have included the page number of their advertisement, their phone number, and, where applicable, their website. You can also go to the electronic version of NewsLeaks at www.inawwa.org and access direct links to any of these companies. COMPANY

AMERICAN Ductile Iron Pipe American Structurepoint, Inc. Assman Corporation of America Bastin-Logan Water Services Beam, Longest and Neff, LLC Commonwealth Engineers, Inc. Curry & Associates, Inc. Dixon Engineering, Inc. E.J. Prescott Ford Meter Box Company George E. Booth Co., Inc. Gripp, Inc. GRW Engineers, Inc. H2flow Controls Inc. Hawkins HWC Engineering Jones & Henry Engineers, Ltd. Kokosing Industrial, Inc. M.E. Simpson Co., Inc. McMAHON Midwestern Engineers, Inc. Neptune Technology Group Inc. Oldcastle Infrastructure Ortman Drilling & Water Services Peerless-Midwest, Inc. Pittsburg Tank & Tower Group Inc. Preload LLC S & K Equipment Company, Inc. Strand Associates, Inc. Veolia Advanced Solutions USA Waller's Meter, Inc. Water Solutions Unlimited, Inc. Wessler Engineering

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TELEPHONE

205-325-7701 317-547-5580 888-357-3181 317-738-4577 317-849-5832 317-888-1177 317-745-6995 616-374-3221 800-357-2447 260-563-3171 317-247-0100 317-896-3700 317-347-3650 888-635-0296 765-288-8930 317-347-3663 419-473-9611 317-891-1136 800-255-1521 219-462-7743 812-295-2800 800-633-8754 888-965-3227 765-459-4125 574-254-9050 270-826-9000 888-PRELOAD 812-886-0245 812-372-9911 855-526-4413 888-485-7018 800-359-3570 317-788-4551

WEBSITE

www.american-usa.com www.structurepoint.com www.assmann-usa.com www.bastinlogan.com www.b-l-n.com www.commonwealthengineers.com www.recurry.com www.dixonengineering.net www.ejprescott.com www.fordmeterbox.com www.gebooth.com www.grippinc.com www.grwinc.com www.h2flow.net www.hawkinsinc.com www.hwcengineering.com www.jheng.com www.kokosingindustrial.com www.mesimpson.com www.mcmgrp.com www.midwesterneng.com www.neptunetg.com/home www.oldcastleinfrastructure.com www.ortmandrilling.com www.peerlessmidwest.com www.pttg.com www.preload.com www.skequipment.com www.strand.com www.veolia.com www.wallersmeterinc.com www.getwsu.com www.wesslerengineering.com

NewsLEAKS To reach water quality professionals through News Leaks magazine and its targeted readership, contact Dave at your earliest convenience to discuss your company’s promotional plan. Dave Gill, Marketing Manager Toll Free: 866-985-9791, david@kelman.ca

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SUMMER 2022

Quality: Free with every order The preeminent supplier of process instrumentation, controls, and related services, George E. Booth Co., Inc. offers a variety of services that span your process and control needs. Our team of professional SCADA engineers, our calibration team, and our two UL-listed panel A partner of shops are ready to assist.

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sales@gebooth.com • 1-800-44-BOOTH • www.gebooth.com

| SUMMER 2022

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Wat e r & Wa s t ewat e r S ys t e m s S p e c i a l i s t s

Asset Management

Water Loss Control

Wastewater Services

O v e r 4 0 Ye a r s o f E x p e r i e n c e & C u s t o m S o l u t i o n s

Call us today at 800-255-1521 or visit mesimpson.com to get started.

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