Business Voice Q3 2024

THE MAGAZINE OF HAMPSHIRE CHAMBER OF COMMERCE

RIDING THE WAVES OF OUR SUCCESS

Maritime sector brings boost

THE UK’S GATEWAY TO THE WORLD

CHAMBER NEWS

A programme of events to help you network and grow your business

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AWelcome

BY PETER TAYLOR PRESIDENT OF HAMPSHIRE CHAMBER OF COMMERCE

warm welcome to this edition of the Hampshire Chamber of Commerce ‘Business Voice Magazine’.

We are now a few weeks into the life of a new Government. We must remain hopeful that the messages that the regional and national chambers delivered to the politicians during the run up to the elections were heard and understood.

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ABOUT THIS MAGAZINE

Business Voice is a quarterly magazine distributed to around 5,000 members, affiliates and key businesses in the Hampshire region.

DISCLAIMER

Business Voice is produced on behalf of the Chamber by Kemps Publishing Ltd and is distributed to members and leading businesses without charge. The Chamber and the publisher are committed to achieving the highest quality standards. While every care has been taken to ensure that the information it contains is accurate, neither the Chamber nor the publisher can accept any responsibility for any omission or inaccuracies that might arise. Views expressed in the magazine are not necessarily those of the Chamber or the publisher. This publication (or any part thereof) may not be reproduced, transmitted or stored in print or electronic format without prior written permission of Kemps Publishing Ltd.

fabulous part of the country, rich in assets particularly in the marine sector.

SHOWCASING THE UK’S GATEWAY TO THE WORLD

‘We live in a fabulous part of the country, rich in assets particularly in the marine sector’

The challenges facing businesses in many sectors remain. The skills gap is ongoing, cost of doing business and disruption to supply chains are providing ongoing headwinds as is the access to investment funds, amongst other issues. These are both regional and national issues and ones which we hope the new Government recognises and will actively provide support to address.

That said, we appreciate we live in a

We have the home of the Royal Navy in Portsmouth, a valuable national asset along with the city’s flourishing port and ferry port. Southampton is an international asset, being the largest multi functional port in the UK, a centre for trading exports and imports as well as the home for much of the year to northern Europe’s cruise fleet.

The businesses and trades which both support and are dependent on the thriving marine sector are immensely important to the regional economy whether they be in education, logistics, tech, robotics, engineering to name a few.

The maritime sector is a key differentiator for this region of the UK, with a global reputation. It plays a major role in our strategic narrative and is a draw for external interest and investment. We have opportunities through the year to showcase it. In the summer we hosted Seaworks and in September Southampton will host the annual boat show – both great occasions in which we should show our pride in our maritime heritage and businesses.

COMING SOON – ELITE MEMBERSHIP

As a leader in our business community, we recognise the need to modernise our membership offering. We have therefore decided to revamp 1851 to the new ELITE Membership.

The ELITE membership reflects your place as a leading member in Hampshire Chamber of Commerce. We recognise the importance and impact of your role in the business community helping us to achieve our strategic goals and add value to our growing network. ELITE membership provides exclusive recognition shaped for business leaders within Hampshire.

• Opportunities to exhibit and speak at the Chamber’s meetings and signature events as well as being among the first to be consulted on our work shaping policy at all levels of the growing Chamber network, this is a position of influence.

• Each package is tailored to the Elite member’s needs shaped around their defined aspirations, supported by senior-level Chamber enragement.

Join our leading 5: Leonardo Royal Grand Harbour Hotel, Wonderseekers, Natwest, British Marine and Paris Smith LLP.

MEMBER NEWS

THE LATEST NEWS AND SUCCESS STORIES FROM CHAMBER MEMBERS

New logistics and freight yard gives boost to region

Anew logistics and freight yard beside Southampton Container Terminal is predicted to give a significant extra competitive edge to cargo and haulage operations in the port.

The new yard and operation has been created in a deal between Southampton Container Terminal operator DP World and Williams Shipping, one of Southampton’s oldest and most established maritime and logistics businesses. The yard is twice the size of the existing Williams Shipping yard, which is outside the port, and it is predicted that the short move and expansion of operations could at least double the amount of cargo passing through.

Jonathan Williams, Managing Director of the Cargo Division of Williams Shipping, said the cramped conditions in their previous yard restricted capacity but the expansion into the new yard had opened up a number of opportunities to grow and diversify cargo and haulage operations.

“We have been running cargo operations for decades, but this side of our work has grown significantly in recent years,” said Jonathan.

“It is a really good fit for our maritime customer base, creating a more efficient shipping experience for them, from import into the docks and on to road haulage, or the reverse for goods for export.”

‘We have invested heavily in equipment in the new yard - from very high end fork-lifts to reach stackers’

“The increased capacity that this creates in port haulage operations will be a significant benefit to freight forwarding companies and shipping lines that have often been forced onto a waiting list for their chance to move their goods.”

Williams Shipping’s 22 truck fleet is a familiar sight on the country’s roads - hauling from 44 tonnes up to 150 tonnes gross - and seven brand new DAF trucks are being added to the fleet this year in a further significant financial investment in the business.

Jonathan added: “We are working very closely with a number of freight forwarders across the country helping them to support their customers bringing cargo into Southampton from all over the world for onward delivery, or transporting it to Southampton for export.”

Much of the haulage work the Williams team is fulfilling is awkwardly-shaped industrial goods that would not easily fit inside a shipping container. Recent examples include very heavy and wide cable reels that needed heavy haulage, a significant number of large, industrial batteries, and a Rolls Royce aircraft engine.

Jonathan said: “Our team spend a lot of time speaking with our freight forwarding

SHOWCASING THE UK’S GATEWAY TO THE WORLD

clients so we can completely understand the technicalities or any awkward issues there may be with the products they need to move, so we can ensure that we are geared up to handle them. We have invested heavily in equipment in the new yard - from very high end fork-lifts to reach stackers to make sure that whatever the item, we have the capability to be able to move it.

“Moving into this new yard alongside the Container Terminal is a very significant milestone for Williams Shipping and especially our Cargo Division. We see this leading to significant growth for both us and DP World over the coming years as a direct result of this move.

The existing Williams Shipping Millbrook cargo yard will continue to be used for additional open air and long-term equipment storage.

SHOWCASING THE UK’S GATEWAY TO THE WORLD

Logistics firm recognised at Palletways Celebration Gala

Meachers Global Logistics was awarded a ‘Highly Commended’ distinction for outstanding service at the recent Palletways 30th year Celebration Gala Dinner, which took place at De Vere Wokefield Estate on 16 May.

Palletways is a leading provider of express network distribution services across Europe. This month it celebrated turning 30 with a gala dinner to celebrate the milestone and achievements of its logistics partners.

The recognition is testament to the dedication and hard work of the team at Meachers Global Logistics’ Fair Oak depot.

Andy Sheppard, Fair Oak Depot Manager at Meachers, had the privilege of attending

the event. He credits the distinction to the members of his hardworking and professional team.

“Their relentless efforts and commitment to excellence make our success possible, even in the most demanding situations,” said Andy. “A huge thank you to everyone in the team for their continued support and unwavering dedication. It’s an absolute pleasure to work with such talented individuals, and I look forward to achieving even greater milestones together in the future.”

Meachers Global Logistics is thankful to everyone who celebrated this achievement with them. It is incredibly proud of this accomplishment and grateful to Palletways for its recognition.

Meachers Global Logistics General Manager Bob Sturt, left, and Fair Oak Depot Manager Andy Sheppard

Navigating litigation: Key guidance for success

Chris Holliss (pictured), Partner, Commercial Disputes and Debt Collection & Asset Recovery

Navigating litigation in England and Wales can be a complex and costly process. However, with proper preparation, strategic thinking, and a commercial mindset, you can increase your chances of achieving a successful outcome. Here are ten key pointers to guide you through the litigation journey:

1. Preparation is paramount: Before even considering legal action, ensure you have a deep understanding of the facts, legal principles, and relevant case law. Make informed decisions based on a realistic assessment of your prospects, not emotions.

2. Seek legal advice when necessary: If you are unsure about your legal position or the litigation process, seek professional advice. Experienced legal counsel can help you navigate the complexities and avoid costly mistakes.

3. Clear communication: Maintain open and transparent communication with your legal advisors. Disclose all relevant information, as everything will need to be disclosed during

Chis Holliss,

Partner, Commercial Disputes and Debt Collection & Asset Recovery

‘Successful litigation requires a combination of meticulous preparation, legal expertise, and strategic thinking’

court proceedings. Ensure you fully understand the advice given and do not blindly accept it without comprehending the basis.

4. Consider alternatives to litigation: Explore alternative dispute resolution (ADR) methods, such as mediation or arbitration. These options may better suit your requirements in terms of cost, speed of resolution, and the desired outcome.

5. Maintain objectivity: Evaluate your case and the opposition’s arguments through the lens of an objective bystander. Identify strengths and weaknesses, and be open to counter-arguments. Detach yourself from the emotional aspects to make rational decisions.

6. Gather solid evidence: Maintain thorough records of all communications, evidence, and documentation in support of your case. The more cogent and coherent evidence you have, the stronger your prospects become.

7. Comply with court directions: If a claim is issued, strictly follow all court directions. Failure to do so can result in sanctions, such as adverse costs or even having your claim or defence struck out.

8. Remain open to negotiation: Courts strongly encourage parties to consider alternative dispute resolution (ADR) and negotiation. Be willing to engage in these processes, as refusing to do so can have adverse cost implications, even for a successful litigant.

9. Maintain professionalism: Approach the dispute commercially and conduct yourself professionally, proportionately, and respectfully. The way you present yourself throughout the process will be critically assessed by the judge.

10. Expect the unexpected: Litigation is dynamic, and unforeseen circumstances can arise. Remain flexible in your strategy and be prepared to adapt to new developments. Rely on your legal advisors to guide you through the unknown and advise you on the best course of action.

Ultimately, successful litigation requires a combination of meticulous preparation, legal expertise, and strategic thinking. By following these guidelines, you can increase your prospects of achieving your objectives while navigating the complexities of litigation in England and Wales.

Lessons on leaderSHIP: TSYT is transforming young lives

Transforming the lives of young people aged 12 to 25 is the mainstay of outdoor learning charity Tall Ships Youth Trust (TSYT).

Based in Portsmouth and operating from ports across the country, TSYT improves the skills, confidence, self-esteem and life chances of more than 1,200 young people a year, most from disadvantaged backgrounds.

Its fleet of four 72ft Challenger yachts and a 55ft ketch sail all year round, offering opportunities to develop first-hand experience in teamwork, planning, problem solving and leadership, exactly the kind of skills most employers demand in the workplace.

As well as employing TSYT ‘graduates’, businesses engage with the Trust through chartering vessels for seagoing teambuilding exercises and via sponsorship and other partnership routes.

‘The feedback we receive from families, care givers, guardians, schools and colleges is that our input can be both immediate and lifechanging’

Kirsty French, Director of Youth Development and Outdoor Learning, sees many parallels between the skills young people learn with TSYT and the expectations of the world of work.

“Our key focus is on personal development,” said the former Portsmouth Academy Assistant Principal. “We enable young people living in difficult circumstances to discover opportunities they may never have considered before.

“The feedback we receive from families, care givers, guardians, schools and colleges is that our input can be both immediate and lifechanging, especially for those struggling with their education. Seeing the positive difference in young people, tracking their progress and enabling them to go forward for interviews and into employment or apprenticeships is an amazing buzz.”

Kirsty joined TSYT at the start of 2023 just as a new strategy was being introduced. It was predicated on a ‘three voyage’ journey with participants gaining phased skills practice in line with their ages and responsibilities on the water. From Portsmouth the programme starts with shorter, five-day voyages around the Solent, progressing to extended Leadership voyages, with the potential to join a Fastnet youth crew or ocean racing voyage in the Canary Islands.

TSYT helps young people develop skills in teamwork, planning, problem solving and leadership through first-hand sailing experience

Kirsty added: “The three-voyage programme offers a staged approach to skills around exploration, empowerment, goal setting, problem solving, accountability and leadership.

SHOWCASING THE UK’S GATEWAY TO THE WORLD

“On a Leadership voyage, young people have to take the lead on formulating plans about how they provision, who’s going to do what, how they will support ocean sustainability, and so many other considerations.”

To help its work, TSYT has built links with many organisations involved in youth development with referrals often coming

through long-standing advocates in local authorities. Young people helped by the trust in its early years tended to go on to join the Royal Navy or another maritime-based employer, but as time has gone on, the skills benefits have been increasingly recognised by businesses in all sectors.

Links with employers were especially highlighted at a forum organised by Hampshire Chamber at the Winchester Science Centre & Planetarium in July 2023.

TSYT Chief Executive Alastair Floyd was one of the speakers at the ‘Bto3 Opportunity Expo and Skills Exchange’, aimed at opening and strengthening mutually beneficial connections between businesses and third sector organisations.

Kirsty said: “Events like this are a great opportunity to extend our reach to business across the region. For example, through connections made at the Southampton International Boat show, we have since developed our onboard instrumentation for navigation and communication through the marine electronics firm B&G.

“Building on these connections, companies and organisations can nominate us as their charity of the year. Businesses can also sponsor voyages or individual places on voyages and we encourage involvement in our fundraising events.”

Businesses keen to discover more about the Trust, including events, fundraising and partnership opportunities, should contact fundraising@tallships.org

A dedicated mission to clean up the seas

Founded in Southampton in 1985 and headquartered in the city ever since, the industry-owned co-operative Oil Spill Response Limited (OSRL) provides emergency preparedness and response services for the global energy sector.

OSRL is the biggest international industry-owned body of its kind dedicated to responding to oil spills wherever they occur in the world.

Its watchwords are ‘preparedness, engagement and response’, key messages that resonate with a membership ranging from large international oil and gas producers to shipping companies to government organisations such as coastguards including, here in the UK, the Maritime & Coastguard Agency.

This year is transitional for OSRL as it works on the relocation of its Southampton operations from a long-standing presence in the city’s Lower William Street to a new leased site, on the edge of Southampton.

SHOWCASING THE UK’S GATEWAY TO THE WORLD

“Our members can include anyone whose work touches on the risk of an oil spill,” said Finance Director Richard Morrish. “We’re dedicated to enhancing preparedness and offering assured response services wherever incidents arise. Our focus is providing capability and value for members and ensuring they can rely on our readiness.”

OSRL operates a 24/7/365 response service with a duty team on call around the clock at key strategic locations across the world. Globally, OSRL employs around 300 people including emergency responders and support staff.

“Lower William Street has served us well for nearly 40 years and is an important part of our history, but our new site Strategic Park offers a better working environment for our business that will enable us to serve our members more effectively,” said Richard, a chartered accountant who trained with professional services multinational PwC in Southampton and joined OSRL around 10 years ago. “The transition period gives us time to manage the relocation of our equipment and personnel while ensuring response readiness throughout.”

When OSRL was carved out of the BP Group in 1985, it had around half a dozen initial member companies and 20 staff.

“The level of global expertise and support we have built up since then is testament to the quality of our people,” added Richard. “The quality of our services is reliant on our people. Our profile as an industry-owned cooperative means our focus is on our members. We will continue to navigate the evolving energy landscape by having the right people and capability to support members globally.”

OSRL operates a 24/7/365 response service with a duty team on call around the clock at key strategic locations across the world

Thrings’ Solicitor wins Junior Lawyer of the Year

Thrings Solicitor Sam Longmore has been named Junior Lawyer of the Year at this year’s Hampshire Law Society Legal Awards.

Sam qualified as a Solicitor last year, having started his career in law at Thrings’ Romsey office back in 2018 and today specialises in Succession and Tax as part of the firm’s private client team.

Held this year at the Macdonald Botley Park Hotel in Southampton, the annual awards recognise the outstanding individuals and firms in Hampshire’s legal sector. Nominated alongside Sam was Thrings Partner Karen Perugini, who was shortlisted in the Lawyer of the Year category.

‘I’m very grateful to the firm for considering me worthy of being nominated’

Celebrating those inside their first five years of qualification, the Junior Lawyer category shines the spotlight on the up-and-coming talent from firms across Hampshire, their contribution to their firms and the work they do in their communities.

Following the awards, Sam said: “It’s an honour to have been named Hampshire’s Junior Lawyer of the Year and I’m very grateful to the firm for considering me worthy of being nominated. I want to thank the Hampshire Law Society for this award and for

the fantastic night my colleagues and I had at the awards dinner.”

Simon Holdsworth, Thrings Managing Partner, said: “We are absolutely thrilled for Sam who very much deserves this award and on behalf of the whole firm I want to congratulate him on this recognition. His commitment to his colleagues and clients is demonstrated on a daily basis and we are delighted to have him as part of the team.”

Junior Lawyer of the Year Sam Longmore

Portsmouth City Council named Commercial Landlord of the Year for Lakeside North Harbour at the 2024 South Coast Property Awards.

Owners of Lakeside North Harbour have been named Commercial Landlord of the Year at the awards ceremony recently - continuing regional success and recognition for the south coast’s premier business campus.

The campus, owned by the Portsmouth City Council and managed on their behalf by Avison Young, scooped the award at this year’s South Coast Property Awards in recognition of its innovative approach to tackling challenges and attracting new occupiers in its thriving business campus.

Alongside this achievement, Lakeside was

also a finalist in the ‘Workplace of the Year’ category this year, having won the award for the past two years. These awards and recognition celebrate an organisation's

‘This is a huge achievement and everyone involved in making this happen should be proud of the work done so far’

commitment to inclusive work cultures, attracting and retaining occupiers which Lakeside North Harbour and Portsmouth City

Council value highly.

Simon Bateman, Asset Manager at Lakeside North Harbour, said: “We are thrilled that our team’s hard work has been recognised at the South Coast Property Awards yet again this year. This is a huge achievement and everyone involved in making this happen should be proud of the work done so far.

“Our space offers an inspiring and relaxing environment, creating a unique experience for everyone. This includes our commitment to environmental sustainability, with a 130-acre site that sets us apart, alongside modern facilities for all.

"Lakeside is more than just a workplace; it's a collaborative environment redefining the concept of where and how we work.”

Property expert to join residental team Council wins award for Lakeside

Parker Bullen Incorporating Kirklands is delighted to announce the addition of Mark Barratt, Partner in the Residential Property department. Mark, who will be based at the firm’s new office at Strong House in Romsey, joins following the recent merger between Parker Bullen LLP and Kirklands Solicitors LLP, bringing a wealth of experience and expertise to the wellrespected team.

With a career spanning over two decades, Mark has been dedicated to the field of residential conveyancing since leaving university in 2003. His extensive background includes working primarily in Hampshire, with a brief period in Lincolnshire, and he became a Licensed Conveyancer in 2021. Mark’s expertise encompasses all facets of residential conveyancing, including sales and purchases, remortgaging, and Transfer of Equity. His calm and reassuring approach has earned him a stellar reputation among clients, guiding them through every step of the process with clarity and ease. He understands

Partner in the Residential Property department

the varied emotional landscapes of his clients, whether they are first-time buyers, individuals who have not experienced the property market in years, or those facing challenging personal circumstances.

Mark said: “Buying or selling a home can be a nerve-wracking experience. I strive to make the process as smooth as possible, whether my clients are moving into their dream home or dealing with a sale due to life changes such as divorce or bereavement. My goal is to take the unnecessary stress out of the equation and achieve timely, satisfactory results. I am delighted to be joining Parker Bullen Incorporating Kirklands at such a pivotal moment in the firm’s history, and look forward to working with my new colleagues, clients and the local business community in Romsey more over the coming months."

Gareth Horner, Managing Partner, said: “We are thrilled to have Mark join our team and are confident that his expertise and clientfocused approach will be invaluable assets to Parker Bullen Incorporating Kirklands. His presence reinforces our commitment to providing exceptional service and legal guidance in residential property matters and further strengthens our property offering, particularly in Romsey.”

Mark Barratt,

View of the award-winning Lakeside North Harbour

Huxley Golf supports young player

The inspirational 20-year-old winner of the Augusta National Women’s Amateur, Lottie Woad, is the latest British player to have benefited from practice on Huxley Golf’s all-weather golf surfaces.

Lottie’s family installed a Huxley Golf green during the Covid lockdown in 2020 at her family home near Farnham, Surrey. The 15 ft (4.5m) x 20 ft (6m) green with deep fringe surround has three hole positions to help Lottie with her chipping and putting.

‘All

of us at Huxley

Golf are thrilled to have helped support Lottie on her incredible journey’

The following year, the formidable young player won Welsh Women’s Open Stroke Play Championship, before going on to win the 2022 Girls Amateur Championship and representing England at the European Ladies Team Championship in 2022 (Gold medal) and 2023 (Silver medal).

Now dividing her time between Farnham and Florida State University, she is firmly centre stage as the one to watch following her win in the hugely competitive Masters lead-up

event in Augusta. The competition’s first British winner, Lottie has moved up to second in the World Amateur Golf Ranking and has secured a place to compete in her first LPGA Tour event, the Chevron Championship, getting her season off to an incredible start.

Will Alsop of Huxley Golf who worked with the Woad family to create her home practice

green, said: “All of us at Huxley Golf are thrilled to have helped support Lottie on her incredible journey to join the amateur golf elite. We could not be more delighted to see her shine and know that all keen British golf fans will join us in watching her continue to flourish in what is already a remarkable golfing career.”

Lottie Woad celebrates winning the Augusta National Women’s Amateur

Apprentice constructs new career

Cdelighted to announce Samuel Wright has successfully completed his carpentry apprenticeship, obtaining a distinction in his NVQ Level 3 from Bournemouth and Poole College.

Samuel joined Greendale Construction straight from St Aldhelm’s Academy, Poole, after previously spending two weeks work experience with the firm in 2019. Having been mentored by Greendale’s senior site carpenter, Tim Wall, in 2023 Samuel was awarded a special recognition prize for his NVQ level 2 in Site Carpentry apprenticeship at Bournemouth and Poole College.

‘Sam will be working across our Greendale sites on a number of exciting and challenging projects’

Maria Seabright, HR & Finance director, Greendale Construction, said: “Sam is a huge asset to Greendale, and has shown himself to be a talented, dedicated, and hard-working member of our team. Apprenticeships have always been of key importance to Greendale.

“They help our young people learn a trade and develop their passion in an ever-growing industry. Bournemouth and Poole College are hugely supportive of the apprenticeship schemes and the young people who embark upon them. Sam will be working across our Greendale sites on a number of exciting and challenging projects which will further enhance his skills and experience.”

Samuel said: “Greendale has been fantastically supportive in helping me embark upon, and progress in my career. Tim wall has been a great mentor in this process, giving me all his knowledge and time. I couldn’t have done this without the help from Greendale and their team.”

Greendale’s HR and Finance Director, Maria Seabright, presents Greendale’s Samuel Wright with his certificate of distinction after completing his NVQ level 3 carpentry apprenticeship

Grant funds Sail to Steam project

A £635,000 grant for a new project to learn lessons from past maritime energy transitions has been awarded to the Centre for Port Cities and Maritime Cultures at the University of Portsmouth.

The funding from Lloyd’s Register Foundation builds on the centre’s research into coastal communities and the international networks developed by the

project team of Dr Melanie Bassett, Dr Rudolph Ng, Dr Karl Bell and Professor Brad Beaven.

Four PhD students and post-doctoral researchers will be recruited as part of the sixyear project called ‘Sail to Steam, Carbon to Green: Empowering Port Communities in the Global South’. The doctoral

programme will contribute to The Foundation’s Learning from the Past and Widening Participation in Maritime Heritage themes.

SHOWCASING THE UK’S GATEWAY TO THE WORLD

The project contrasts how coastal communities in the Global South were impacted by energy transitions from sail to steam in the 19th century, and how the move from fossil fuels to carbon-neutral shipping will impact the same communities today and in the future. The students will explore how coastal communities have experienced technological, environmental and cultural change and what we can learn from the past to understand the challenges they face today.

Professor Jeremy Howells, Pro ViceChancellor (Research and Innovation) at the University of Portsmouth, said: “This funding from Lloyd’s Register Foundation is a great endorsement of the excellent work by our Centre for Port Cities and Maritime Cultures. Studying the humanities and past energy transitions enables us to learn from the past. Such insights generate solutions that can be applied to today’s problems.

“We are committed to addressing such challenges worldwide and pride ourselves on our civic role at both local and global levels. We look forward to welcoming the doctoral students to Portsmouth.”

Harry Rednapp campaign wins award

A marketing campaign featuring Hendy Group ambassador Harry Redknapp has won a top automotive industry award.

Hendy Group won the Marketing Strategy of the Year Award at the AM Awards which celebrate the best performers in the motor industry. The successful campaign combined Harry’s huge popularity with the importance of independent ratings and the values of Hendy as a family-run business.

Chief executive Paul Hendy joined Harry Redknapp in the When ‘Arry met ‘Endy campaign, which was used across TV, radio, and online channels to position Hendy as the world class customer service specialist.

Hendy’s head of marketing Vicky Hart said the campaign was based on data insights which identified the importance of independent reviews and testimonials –information which was brought to life in the successful campaign.

“Harry’s breadth of appeal was the perfect match for the demographic make-up of our customer base and target audience, and his close ties with the South Coast fit perfectly with our territory,” said Vicky.

“We combined his star power, warm personality and tendency to drop his aitches with the authenticity and family-run strengths

to include Paul Hendy to produce adverts for television and radio and valuable online content.”

Vicky said the three-month campaign had an immediate impact in terms of website visits, sales and a rise in brand awareness and

consideration. “This campaign met all our KPIs and to have the success recognised in these key awards is a real boost to the whole marketing team at Hendy who worked so hard to produce a memorable and successful campaign,” she added.

Mark Busby (front left), Director Commercial Operations, with members of Hendy Group marketing team

The project team: (left to right) Dr Melanie Bassett, Dr Rudolph Ng, Professor Brad Beaven and Dr Karl Bell in front of HMS Warrior in Portsmouth

Air Ambulance wins People’s Choice Award

Millstream Productions and Hampshire and Isle of Wight Air Ambulance have thanked their “remarkable supporters” for crowning them the People’s Choice Award at the Smiley Charity Film Awards.

The film, commissioned by the life-saving charity and created by Millstream Productions, received enough votes from the public to ensure it took Gold ahead of Havens Hospice and Born Free, who picked up Silver and Bronze, respectively.

Hosted by actor and comedian Ellie Taylor at the Odeon Luxe in London’s Leicester Square on Wednesday 20th March, the awards recognise the best in cause-based storytelling, with each film showcasing a unique narrative that resonates with the ethos of philanthropy and social impact.

The evening brought together other filmmakers, philanthropists and charities, and the atmosphere was palpable with support for each other’s mission and impact. Entered into the awards was James’ Story - a film that told the story of 32 year old James from Alton who was involved in a high-speed road traffic collision in July 2022.

‘This film highlights the real impact of our service’

James sustained devastating injuries, including numerous fractured ribs, a fractured sternum, a fractured lower leg, a fractured arm and a fractured pelvis. His blood pressure was dangerously low and his heart rate was climbing, indicating he was bleeding internally.

The Hampshire and Isle of Wight Air Ambulance crew were dispatched and gave

James strong medication to ease the pain and administered a blood transfusion before setting off to hospital.

Louis, Lauren and Scarlet from Millstream Productions picked up the award alongside the charity’s Director of Income and Engagement, Keith Wilson. Keith said: “This film highlights the real impact of our service. Behind every call-out we attend there are patients in need and loved ones desperately hoping for good news.

“Our most incredible thanks go to James, Millie and Teddy for retelling their story so eloquently and sincerely, and the wonderful team at Millstream who consistently capture the essence of Hampshire and Isle of Wight Air Ambulance’s impact.

“But most of all, our thanks go to you. Winning the People’s Choice Award is extra special, as it was picked by the very same people who allow us to go out and save and improve lives such as James’ 365 days a year.”

Louis said: “All content created at Millstream is a team effort and this was no exception. We’re incredibly proud of James’ Story and there wasn’t a dry eye in the office when creating this edit.

“Without the support of everyone we wouldn’t have been able to win, and we want to extend our thanks to everyone who voted.”

Millstream at Smiley Charity Film Awards

A scene from the film

The similarities between the human body and a business

By Sandeep Sesodia (pictured), CEO Parity Trust

Guilty as charged: occasionally, I do listen, read, learn and think! So, please bear with me as I explain, and in doing so, I ask for your indulgence and forgiveness, as I will use medical / scientific terminology, which, if I am totally honest, are alien to me...

There are similarities between the organisation and structure of a business to that of a human body – business owners, senior leaders, departments, staff, the daily operations of an organisation can be compared to the brain, the organs, the body, limbs, and the connectivity between them.

Axiomatic statement: neurons aren’t only found in the brain, which houses approximately 100 billion neurons. These cells can be found all over the human body and form a network. They send messages from your body to your brain, all around your brain, and from your brain out to the muscles.

As a brain (or business) evolves, it gains consciousness, developmental activities, and experiences to be conscious of. It builds relationships with the body. However, without a body a brain cannot exist. A disembodied brain is not conscious; it has no experience, and it has no way to form conscious experiences. A business is no different – it needs a structure, a purpose.

Therefore, the brain and a business need organisation. For the brain, the cerebral cortex provides the right organisation together with the cerebellum, the pons, and adjacent to it, the thalamus. So okay, I’ve used a lot of terminology here. Let me clarify:

The cerebral cortex (business owner) is responsible for the higher-level processes of the human brain, including language, memory, reasoning, thought, learning, decision-making, problem solving, emotion, intelligence and personality.

The cerebellum (senior business managers) is primarily responsible for muscle control, including balance and movement, posture, and voluntary muscle activity. It also plays a role in other cognitive functions such as language processing and memory. Other functions relate to vision, hearing, touch and other senses.

Is the role of a business owner/senior leadership team any different – in providing order, structure, organisation, and communications?

If the cerebellum is damaged or if the business owners fail to take action or make decisions, there may be a loss of coordination, lack of movement or development of the business; judgement may be impaired, and the business will stutter. Motivations and behaviours may also be affected. This may lead to disruption, and potentially business failure. So, there will be an impact on the equilibrium and structure of a business.

‘The spinal cord is the organisation structure of a business that is held together by all staff and management’

The pons links the brain to the spinal cord. The pons handles all of the unconscious movements and processes. These cycles include everything from sleeping to breathing. Multiple nerve points in your pons also control your muscles and affect your head and facial nerves.

See the similarity of the pons to a director/executive/senior manager of a business? Are they not the individuals who need to ensure that the business functions? These individuals also need to have multiple touch points in every part of a business.

The spinal cord is the organisation structure of a business that is held together by all staff and management. There is so much complexity and connectivity here. This is where the health of an organisation, its success, culture and harmony, together with communications will be shaped. The primary

roles of the spinal cord/the structure of the organisation are to send messages/instructions from the brain/business owners to the body/staff, and to send responses from the body to the brain, to co-ordinate activity. This ensures structure, and a solid base to build on, which enables flexibility and safeguards the business.

The thalamus is the body’s information relay station. In business, this will be the communications hub or maybe, the sales and marketing departments. All information and messages must be processed through your thalamus before being sent to your brain’s cerebral cortex for interpretation. Similarly, a business needs organisation and structure.

Conclusion and the lesson to be learntteamwork. The brain is nothing without the body. The owners, senior management of a business will struggle without their staff. Sound leadership, structure and organisation are imperative, as are embracing a diverse and engaging culture. Networking isn’t only an external activity. From the day we are born we are networking – getting used to our body, to all those people we meet; adjusting and adapting with each encounter.

A healthy body is like a healthy business. Take care of it and all its component parts. As CEO of Parity Trust, I respect and value my staff, together with the organisation; its purpose. Without them, I am nothing. As Steve Jones, Skills for Business, and Jess Comolly - Jones, Rubicon People Partnership state, staff do not leave an organisation, they leave their manager. Staff retention is as critical as staff recruitment.

Equally, we must respect and value our suppliers, professional advisors and business partners. Respect begets respect.

SHOWCASING THE UK’S GATEWAY TO THE WORLD

Women’s Institute launches hospice group

Following the successful launch of a Women’s Institute (WI) Group at St Wilfrid’s Hospice in Eastbourne, Rowans Hospice in Purbrook, Waterlooville, is delighted to start a WI group on their premises.

Barnbrook Systems secures major new aerospace order

Global engineering solutions specialist Barnbrook Systems of Fareham has won a six-figure order for its cutting-edge helicopter refuelling enablement system.

The firm has signed the new deal to supply its smart technology for aircraft being built by Italian aerospace giant Leonardo. Its innovative refuelling switch has transformed mid-air refuelling to make it easier, safer and more efficient.

Barnbrook Systems is supplying 80 of the systems for Leonardo’s AW101, AW149 and

AW159 helicopters for use by such customers as the military and search and rescue operators.

Andrew Barnett, a Director at Farehambased Barnbrook Systems, said: “This is a major order for our innovative refuelling switch system and biggest order of 2024 so far.

“Our inflight refuelling enablement system has generated significant recurring revenues for the business over the past eight years.

“This success reflects the commitment, time and money we invest in developing and continually improving technology-driven solutions for our key markets.”

The new group, called Rowanberrys WI, Purbrook, welcomes all women aged 18 plus from the local community to their meetings, taking place every first Friday of the month (except August) from 1:00 – 3:00pm at the Rowans Hospice Seminar Room.

Yvonne Penny-Filewod, Marketing & Fundraising Lead at Rowans Hospice, said: “We are delighted to open our doors to the WI, and look forward to welcoming the Rowanberrys WI, Purbrook, to our Seminar Room. We see this as a great opportunity to strengthen the bonds with our local community and hope to see women from all backgrounds attend.”

Barbara George, WI Adviser and Hampshire Federation Trustee, added: “I am delighted that we have been able to form a new WI based at the Rowans Hospice in Waterlooville. This is only the second such WI in the UK, and the first in Hampshire. All women in the area are welcome to come along and find out what the WI has to offer.”

Leonardo’s helicopters will benefit from Barnbrook’s smart technology

THE UK’S GATEWAY TO THE WORLD

New flight to Caen takes off

Fairline Chalair is once again offering a new destination in France: Caen in Normandy.

The flights will be operated by a 70-seat ATR 72 aircraft and will take place every Friday and Sunday from 28 June to 22 September.

Alain Battisti, Chairman of Chalair, said: "As a Normandy airline based in Caen, Chalair is proud to be part of the region’s touristic offer. Flying from Southampton to Caen, our ambition is to improve the local

contributing to more exchanges.”

‘Southampton is the only UK airport which will operate a service to the Caen’

Christopher Tibbett, Aero Director for AGS Airports, which owns Southampton Airport, said: “We are thrilled to not only welcome new partner Chalair for what is the airline’s first UK

Legal experts reunite at Dutton Gregory Solicitors

With 55 years’ combined experience, legal specialists and former colleagues Daryl Cowan and Darren Tibble, have reunited at Dutton Gregory Solicitors.

Since his studies at the College of Law in York, Darren Tibble knew that he wanted to dedicate his legal career to matters of employment. He said: “Employment Law has evolved dramatically since I started over 25 years ago. Employees are savvier, they have access to more information and the media enjoys nothing more than reporting salacious cases from Employment Tribunals.

“However, with the higher profile and greater awareness of Employment Law inevitably comes misunderstandings and unrealistic expectations, especially when legislation is constantly changing and legal frameworks such as those within the Equality Act are being applied to an increasingly diverse range of cases.”

Before making the move to join Dutton Gregory Solicitors, Darren spent nine years at DC Employment Solicitors in Southampton where he met and worked with founder, Daryl Cowan.

After qualifying as a solicitor at Southampton City Council with experience in Magistrates Court, planning and public prosecution, Daryl went on to provide inhouse legal counsel to the South East Region of the National Farmers’ Union, dealing with cases including land boundaries, animal attacks and, most of all, employment law.

In 2008, Daryl struck out on his own and started DC Employment Solicitors.

He said: “While our work can often be a ‘crisis purchase’, the key to modern employment law is laying and constantly reviewing the groundwork. Whether it is an HR Manager of a large corporation, or a business owner taking on their first employee, our job is to guide and support an organisation so that it is compliant, protected and, should any individual matters arise, we can simply take them away to deal with quickly and efficiently.”

On the reasons for choosing to join the employment team at Dutton Gregory Solicitors, both men are in agreement. Darren said: “The culture and future potential of the

Airport’s first-ever service to Caen.

“Southampton is the only UK airport which will operate a service to the Caen, so we anticipate that the route will be popular with passengers looking to explore this historic French city or those who own second homes in the wider Normandy region.

“With fantastic 40-minute flight times departing Friday mornings and returning Sunday afternoons, Chalair’s Caen service will also be the ideal destination for a summer weekend getaway.”

firm is really inspiring. As it expands with mergers and opening new offices across the country, it provides us with resources and support to serve existing clients, whilst giving us the capacity to help new ones.”

Mark Broad, Dutton Gregory Solicitors’ Head of Employment, said: We are delighted to welcome Darren and Daryl to the firm. Their experience and knowledge will help clients face the variety of challenges that lie ahead, and we will maintain our reputation as a forwardthinking provider of employment solutions.”

One of the 70-seat ATR 72 aircraft that will be flying from Southampton Airport to Caen

New members of Dutton Gregory Solicitors’ Employment Team, Darren Tibble, Partner, and Daryl Cowan, Consultant Solicitor

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Creating positive team connections

Developing healthy relationships, improved mental health and increased productivity by Nina Kelly, Safe New Futures

Loneliness, according to the World Health Organization (WHO), is ‘the pain we feel when our social connections do not meet our needs’ and this is becoming an increasingly serious issue in our workplaces.

A better work life balance is one positive to come out of the pandemic, however, loneliness and making meaningful connections in an increasingly disconnected work environment is costing us our physical health, mental health, and a sense of fulfilment.

It is also costing employers £2.5bn a year in the UK alone according to the Co-Op and New Economics Foundation. The greatest cost is increased staff turnover (1.3 billion) followed by the effect of lower output/productivity because of lower job satisfaction which accounts for £549m.

At risk groups include the 32% of senior managers who are often or always lonely, and likely to feel that their colleagues are like strangers, and 39% of young people aged 1824 who are twice as likely to feel lonely at work, according to Mental Health UK.

‘Feeling insecure about who we are and pretending to be someone we are not, is emotionally draining’

Our ABC values that we embody at Safe New Futures include some of the fundamental behaviours that create connection and counteract loneliness. They also form the foundation of the New Futures programmes that we run that have had a life-transforming experience for thousands of people.

A is for Authenticity

Showing up as our real authentic selves, happy to be who we are, appreciating and understanding our own value and worth. Perfectionism is not necessary, is often unattainable, lowers our self-esteem and drives loneliness.

Showing up as our true selves allows us to have authentic relationships with others, with open, honest, and even seemingly vulnerable communication. Lack of trusting relationships leads us to misread communications and can result in us feeling isolated and to protecting

ourselves in defensive, unhealthy, and divisive behaviours.

B is for Belief in people

It is hard to believe or love others, unless we are at peace with, love and believe in ourselves. This means our relationships are about giving to the other person rather than using them to give to and validate us. It brings peace to us and to our workplace connections. Feeling insecure about who we are and pretending to be someone we are not, is emotionally draining, both for us and for the people we are wanting to connect with. Good self-esteem, which is free from shame, also allows us to acknowledge our less instinctive

areas of operation. We use an i3 profiling programme, to determine our instinctive strengths, enabling other team members to know who they can rely on and who can help them in their least instinctively strong areas and thereby share the load appropriately.

C is for Commitment to Excellence

Feeling connected to others, helps us to be motivated and empowered to do our best. Being productive in turn feeds our self-esteem and quality of work in a virtuous circle. When face to face interactions were the norm, the challenge of living our ABC values was so much easier. Nowadays, with a third of our workforce working totally remotely, just

Relationships are about giving to the other person

getting people together for a quarterly team meeting is a challenge. Without the benefit of body language, physical touch and facial expressions, it is much harder to build meaningful long-term relationships.

Despite these challenges, we have developed several strategies that build connection and counter loneliness although it is a constant learning process.

SHOWCASING THE UK’S GATEWAY TO THE WORLD

Wightlink’s Martin Gulliver helps unpack deckchair canvas for Inflatable Amnesty

Wightlink partnership saves waste from ending up in landfills

Wightlink has got together with Isle of Wight-based recycling pioneers Inflatable Amnesty to transport materials across the Solent.

To re-use, recycle and contribute to a circular economy, the ferry company carried hundreds of metres of canvas, previously used on deck chairs in London’s Royal Parks, to the Isle of Wight. The hardwearing cloth is now being transformed by Inflatable Amnesty into stylish bags that will delight eco-conscious customers.

Wightlink also took dozens of boxes of salvaged plastic from broken inflatables, vinyl banners, and bouncy castles from the Isle of Wight to the mainland to become raw material for innovative artist Boogaloo Stu. Stu transformed the unwanted plastic into captivating sculptures at his studio in Brighton and they’re now on display at The Funny Hole art exhibition in Hastings.

“We are thrilled to collaborate with Inflatable Amnesty in repurposing plastic waste that was destined for landfill,” said Keith Greenfield, Wightlink’s Chief Executive. “We’re passionate about responsible consumption and 99% of our own waste is recycled or used to make electricity.

“This partnership not only aligns with our sustainability values but also underscores our dedication to making a positive impact on the communities we serve.”

Inflatable Amnesty founder, Georgia Wyatt-Lovell, said: “Wightlink's commitment to sustainability is truly commendable.

“By transporting these materials across the Solent, they have enabled us to create meaningful, eco-conscious products and artworks, contributing to a cleaner environment and a brighter future.”

It’s important to feel connected to your team

CHAMBER NEWS

ADVICE, NEWS AND UPDATES FROM THE CHAMBER

Chamber Events – helping you to network and grow

Our programme has something for everyone whether you like Breakfast meetings or prefer something in the early evening. Lunches can be informal over a buffet, structured Speed Networking or a more formal sit-down lunch with a topical speaker. We also have a programme of free Pure Networking events and Chamber Connects! Networking events for our members.

Our recent Focus on Finance event held at Hampshire Court Hotel was a great success and we had some fantastic feedback from those who attended. The aim was to deliver an informative event that would also act as a platform for businesses to ask individual questions. The breakout rooms facilitated 1:1

expert sessions and the space for networking amongst attendees.

Coming up in September is our signature calendar event – The Annual Boat Show Luncheon at the Royal Leonardo Grand Harbour Hotel on 13 September. Building on previous years’ successes, this year is set to be very exciting event and we are proud to have RNLI charity on board in support of their 200-year anniversary. As well as the lunch itself, this event will include a drinks reception, a ticket to the Boat Show and informative and inspiring speakers.

This is always a popular event, for further information and to book your ticket just scan the QR Code:

If you are looking for ways of increasing your business profile, hosting or sponsoring a Chamber event can be an excellent way to promote your organisation. Sponsorship options to suit all budgets are available from the event teams in our local offices.

Email: Events.South@hampshirechamber.co.uk Telephone: 01329 24 24 20

Our training workshops cater for a range of subjects including leadership, finance, marketing and sales, trading internationally and managing social media effectively. Members receive a significant discount on workshop prices.

We are lucky to have the ‘Good Skills Training Ltd’ delivering Fire Marshal compliance training on 2 October and QNUK Level 2 Award in Mental Health at Work on 17 October, both at Fareham College. We are proud to have Good Skills Training offering quality and affordable training as they believe compliance training should be fun and engaging as well as informative and relevant to your business

Turn to pages 34-35 and 52-53 to see our upcoming events and workshops, or scan the QR Code:

New Director of Commercial Operations ready to embrace challenge

Hampshire Chamber of Commerce has appointed an experienced business professional to a new role of Director of Commercial Operations.

Sarah Mills joins the county’s ‘voice of business’ as the latest step in a career going back more than 25 years.

The Sheffield University graduate has worked in multiple service and productbased sectors and at firms of all sizes from start-ups and SMEs to a FTSE100 company. She was most recently the operations director for specialist recruitment agency 1to1 Group based near Winchester.

Before that, she had senior roles in the horticulture industry as Head of Wholesale for Romsey-based Hillier Nurseries and Commercial Manager at Double H Nurseries in New Milton.

Welcoming Sarah onboard, Ross McNally, Chief Executive and Executive Chair of Hampshire Chamber, said: “We are excited to appoint Sarah to such an important and progressive role within the Chamber.

“I learned early on how important it is for any business to deliver a consistently positive customer experience, work as a team and constantly innovate to deliver growth,” she said. “I then moved into account management for one of the UK’s largest suppliers of cut flowers importing product from all over the world to supply supermarkets here.

“This led to leadership positions in sales and marketing and commercial, where I was accountable for fresh ranges and products, managing complex supply chains and developing new sales channels in the USA.

University in upstate New York, added: “I have always enjoyed the roles I have held during my career so far and am immensely proud of the businesses I’ve worked in and led, the fantastic teams and individuals I have had the privilege of working alongside and the many achievements we accomplished.

“I have learnt many lessons in my 25 years. They include how to manage time effectively, demonstrate adaptability and flexibility, and maintain a readiness to step beyond my comfort zone.

“My most recent role, in specialist recruitment, was in a sector that is highly sensitive to economic fluctuations and reacts quickly to events so the recent political turmoil, international conflict, rising interest rates, increasing unemployment and talent shortages has meant that business agility has been key.

‘I have learnt many lessons in my 25 years. They include how to manage time effectively, demonstrate adaptability and flexibility, and maintain a readiness to step beyond my comfort zone’

“The importance of reaching out to our membership and ensuring our programme of support meets their current and future business needs is at the heart of the decision to make this investment in our success.

“Sarah’s experience and skills will prove a perfect fit, supporting our well-established team.”

Sarah began her career as a confectionery buyer for a national chain of convenience stores, an experience which she believes has given her lasting skills.

“While most of my career has been spent working with private SMEs, I have also worked for the FTSE100 company British American Tobacco.

“My time there honed my project management skills. I was managing global project teams and realising the importance of collaboration.

“The sheer size of such a business meant it was vital to have a clear vision, purpose, strategy and financial discipline, particularly in product investment opportunities, to ensure robust decision making.”

Sarah, who has also studied at Syracuse

“It involved keeping sales activity and smooth operations at the forefront while ensuring process, procedure and compliance remained secure.

“I always keep my mind open for opportunity and products and services that could be improved, processes that can be refined.

“I try to look to continuous improvement, forever keeping in my mind that the customer is key to growth and success.

“My career and business moves have all helped shape the person I am today, and I count the courage to embrace new challenges as one of my many strengths.

“I am genuinely looking forward to supporting the Chamber in its ongoing development, continued growth and longterm success.”

Sarah Mills is Hampshire Chamber’s new Director of Commercial Operations

Supreme Court brings certainty to force majeure clauses

Stephen Anderson, Partner at Womble Bond Dickinson, offers top tips for contract drafting following a major case at the Supreme Court.

After a two-year judicial journey, the Supreme Court has definitively interpreted ‘reasonable endeavours’ within force majeure clauses in the MUR Shipping case.

Unravelling the MUR Shipping case

The case involved a shipping contract for the supply of Bauxite with an agreed US$ rate. In 2018 sanctions were applied to the charterer’s parent company. The shipowner issued a force majeure notice to the charterer, saying that force majeure applied since the charterer could no longer pay in US dollars. The charterer disagreed. It said it could make payment in Euros, pointing to wording in the force majeure clause that said that it was not force majeure if the event could be overcome by reasonable endeavours by the affected party. The case progressed through the UK courts, but the Supreme Court ultimately agreed with the shipowner. A requirement to use reasonable endeavours to overcome an event of force majeure did not oblige a party to agree

to something outside of the contract. In other words, the shipowner did not have to accept payment in Euros. The Supreme Court judges reinforced the principle of certainty in commercial contracts. They confirmed that if a force majeure clause refers to a party using “reasonable endeavours”, those steps are limited to the framework of the contract. A party will not be required to accept noncontractual performance unless clear wording is used.

Practical tips for contract drafting

• Consequences of force majeure: If you want a party to take certain steps, which are outside of the contract terms, you need to expressly state this in the contract. To avoid introducing uncertainty into the contract, you should specify what the steps are.

• Scope: Force majeure clauses have been restrictively interpreted by the courts so it is important to get the drafting right. You need to think about what events to include in the scope of the force majeure definition.

• Sanctions clause: If your transaction carries a potential sanctions risk, it is advisable to include a dedicated sanctions clause in your contract. A force majeure clause that references sanctions may not give you the immediate and unqualified termination rights needed to comply with sanctions.

Contact Stephen to discuss the case’s impact on your contracts and trading relationships. Stephen Anderson (Partner) stephen.anderson@wbd-uk.com

CHAMBER GLOBAL

TRAINING COURSES

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Helping you take your business global

CPTPP plans move forward

The UK has, earlier than expected, completed its key step required for joining CPTPP, Minister for Trade Policy Greg Hands told fellow members of the group during a meeting in Arequipa, Peru in May.

Joining CPTPP – which will account for 15% of global GDP with the UK included –means over 99% of current UK goods exports to CPTPP members will be eligible for tarifffree trade. Encompassing 500 million consumers in some of the world’s largest current and future economies, the potential for increased trade is huge.

Business and Trade Secretary Kemi Badenoch signed the deal last July to join the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP), a modern, ambitious trade pact spanning 12 economies across Asia, the Pacific, and now Europe. Being part of CPTPP will support jobs and economic growth across the country, with every nation and region expected to benefit. Only six economies, in addition to the UK,

need to ratify by October for the deal to enter into force by the end of the year. Singapore, Japan, and Chile have already ratified, with other countries in the works.

During a two-day visit, Minister Hands also welcomed the conclusion of negotiations on a Double Taxation Agreement (DTA) which

‘The UK’s addition to this bloc will open up new opportunities for both inward and outward investment’

will protect businesses from being taxed twice – once in Peru and again in the UK, or vice versa. Reducing costs and providing certainty, it is a major win for businesses in both countries and will provide opportunities for substantial increases in bilateral trade and investment.

Minister for Trade Policy Greg Hands said: “The UK has been racing to get our

ratification done because we know how much CPTPP will benefit British businesses, whether through access to new markets or cutting red tape on existing exports.”

The UK intends to be an influential member of CPTPP, making its voice heard on all key matters, and is already involved in meetings and discussions with CPTPP Parties on the future of the agreement.

William Bain, Head of Trade Policy at the British Chambers of Commerce, said: “There are few multi-national trade agreements like this one. The UK’s addition to this bloc will open up new opportunities for both inward and outward investment.

“Trade rules will be more favourable for manufacturers looking to sell products to other member countries and data transfers for firms in the services sector will also be more straightforward.

“Crucially, it will also give the UK a say in the bloc’s future development, making it a deal that will work for our traders both now and in the future.”

CHAMBER POLICY

REPRESENTING OUR MEMBERS LOCALLY, REGIONALLY AND NATIONALLY

Government scheme to boost SME exports

SME exports could grow if more companies were aware of and using ‘GEF’ – the General Export Facility – a relatively unknown but valuable government scheme designed to boost Britain’s SME exports by providing an 80% guarantee to banks for loans to businesses specifically engaging in exports.

GEF is one of several export finance initiatives overseen by the government’s Export Credit Agency which in 2023 provided around £6.5bn of financial support to UK exporters.

The GEF scheme, however, is a relatively unknown element of the overall financial support provided to exporters and is failing to achieve any real impact across the SME sector, its main target market and where there is considerable potential to drive export volume, according to a leading business finance specialist with UK top 10 accountancy and advisory firm Azets.

Mark said that the Export Credit Agency needs to invest time and resources in ensuring that SMEs are aware of GEF, and that banks need to have GEF front of mind when helping their customers access export finance options.

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THE UK’S GATEWAY TO THE WORLD

“Feedback from SMEs and analysis of GEF data reveals that only 5.4% or around £350m of total financial support for exporters (£6.5bn) utilises GEF. There is considerable potential to dramatically increase the number of SMEs that are aware of GEF and the 80% government guarantee,” said Mark Barrie, Funding and Strategic Partnership Director with Azets.

“Although there is no published cap on the gross amount that the government will guarantee it is concerning that in 2022-2023 just £350m of GEF guarantees were accessed. There is considerable potential for GEF to help SMEs build their export business however this potential is being thwarted by low awareness of GEF, poor distribution and minimal marketing.”

“Given that the government underwrites up to 80% more banks need to proactively offer GEF as a key part of their financial support packages for the SME sector. Although there is huge potential for more banks to offer GEF to their client base, SMEs still need to satisfy their bank’s lending criteria and due diligence tests. SMEs should also take the initiative and ask for GEF when negotiating financial support.

“Targeting £1bn of GEF guarantees for SME exporters per annum as a minimum should be an achievable goal.

“As such, SME exports would be given a major boost if the potential of GEF can be properly unlocked.”

The GEF criteria

GEF can provide an 80% guarantee to pool of banks to support SMEs trade facilities such as trade loans and working capital with repayment terms of up to five years.

To qualify, companies must be able to demonstrate that in any one of the last three years at least 20% of turnover has come from UK export sales or that at least five per cent of turnover has been made up of UK export sales during each of the last three years.

SMEs must also have premises and employees in the UK, pay corporation tax or make National Insurance contributions, manufacture goods in the UK or sell intangibles from the UK.

SME BOOST: Exports could grow if more companies were aware of ‘GEF’ – the General Export Facility, says Mark Barrie, Funding and Strategic Partnership Director with Azets

Fund to develop smart shipping technology is available

Maritime Minister Lord Davies recently announced £8m of funding “to put the UK at the forefront of cutting-edge maritime technology”. From self-driving boats to streamlined port operations, the use of artificial intelligence (AI) and other innovations will boost the economy and support coastal communities.

The Smart Shipping Acceleration Fund will support feasibility studies to develop smart shipping technologies such as AI, robotics, and autonomous vessels – the winning projects will

also require match funding – leveraging further investment from the private sector. Successful ports will be able to use AI to detect safety hazards, optimise port activities and reduce their environmental footprint. The competition is being run and managed by Innovate UK and closes at 11am on 26 June 2024.

For further information please visit www.ukri.org/opportunity/smartshipping-acceleration-fund

SHOWCASING THE UK’S GATEWAY TO THE WORLD

Accreditation for Business Crime Reduction Partnership

The Winchester Business Crime Reduction Partnership (BCRP), which is managed by Winchester BID, has successfully renewed its accreditation. The Accrediting body for the national standards is the Police Crime Prevention Initiatives (Police CPI) better known by their brand “Secured by Design.”

The National Association of Business Crime Partnerships are the body who provide assessment to this standard.

The accreditation ensures partnerships are operating lawfully, effectively and to the standards set out by the National Business Crime Centre (NBCC) a unit hosted by The Metropolitan Police Service and overseen by the National Police Chief’s Council lead for Business Crime. They are the National stakeholder for these standards.

Jane Bastock, Winchester BCRP Manager, was delighted to officially receive the accreditation certificate from Chief Inspector Korine Bishop alongside the Winchester BID

Rangers and Winchester Neighbourhood Policing Team.

Maxine Fraser, a NABCP Assessor said: ‘Winchester BCRP sits within Winchester BID and is an exceptional example of a highly effective partnership approach tackling crime against business. Outstanding procedures and compliance demonstrated with the evidence submitted as part of the assessment. Partners and investors should feel reassured that Winchester are delivering a highly effective BCRP and the highest quality service to levy payers.

Paul Spencer, Executive Director of Winchester BID, said: “We are very pleased to share the news that we have successfully renewed our National Standards Accreditation. Thank you to Jane Bastock for her excellent leadership of the Winchester Business Crime Reduction Partnership and we are grateful for the support of our partners, particularly local businesses, Hampshire Constabulary and the Winchester City Council Neighbourhood Services and Community Safety Team.”

‘Partners

and investors should feel reassured that Winchester are delivering a highly effective BCRP and the highest quality service to levy payers’

Jane Bastock, Winchester BCRP Manager, Chief Inspector Korine Bishop, Winchester BID Rangers and Winchester Neighbourhood Policing Team

SHOWCASING THE UK’S GATEWAY TO THE WORLD

Historic maritime buildings earmarked for redevelopment

Gosport was built for its maritime sites and now they could once again be the key to unlocking a bright future for the area.

As a major naval town, Gosport has played a central role in the nation’s defence for more than 400 years. In recent decades, as the size of the Royal Navy has reduced, many waterfront sites have become redundant and closed. This has created opportunities for much needed regeneration and economic growth for the borough and the marine sector in particular.

However developers often face complex issues in realising the full potential of these impressive locations which requires significant partnership working with the public sector to resolve.

A prime example is the 5.7 acre Victoria Quay site at Royal Clarence Yard and its Rum Store building. The Rum Store will become the centre piece of the Reconnecting Historic Gosport Waterfront regeneration programme.

The derelict, Grade II listed building used to host the entire Royal Navy's rum rations and now forms a core part of the Gosport Borough Council-led bid which secured £18m from the Government’s Levelling Up Fund. With additional match-funding from UK Docks, the site owner and programme delivery partner, it represents a £30m regeneration project comprising:

• Renovation of the 6,890sqm Rum Store to provide new mixed-use space, centred around the maritime sector.

• Public realm enhancements to the coastal route creating additional footfall and connecting the town centre to the waterfront and Gosport’s historic fortifications.

The first phase of the project is scheduled for completion in 2026 and will see the Rum Store provide workshops, office space and retail units for a range of maritime businesses such as sailmakers, chandleries, naval architects, yacht brokers, and maritime training providers. The remaining units will be utilised for retail

and hospitality, including a second floor restaurant and bar with a roof top terrace. Between 150 and 200 jobs are expected to be generated along with an £11m annual boost for the local economy.

Ben Mason, UK Docks’ Portfolio Manager, said: “This project is going to provide huge opportunities for Gosport residents and businesses and reinvigorate a disused historic building. It's great for everyone but we couldn’t do it on our own. Working with Gosport Borough Council has given us access to government funding and helped unlock solutions to problems that were bigger than just our site, such as local infrastructure. The council has big plans for regeneration in the borough and we're delighted to be a partner in that.”

The Rum Store project sits alongside a range of similar regeneration schemes to bring waterfront space and historic buildings back into use. UK Docks has already repurposed other buildings at Victoria Quay, including Queen Victoria's Railway Station. The site is now home to 12 businesses specialising in boat repairs, maintenance and refit, as well as a new café, which will collectively employ over 60 staff. Elsewhere work will soon begin on the Daedalus Waterfront site, while Fort Blockhouse is expected to be released for development next year.

‘This project is a going to provide huge opportunities for Gosport residents and businesses and reinvigorate a disused historic building’

Victoria Quay and Rum Store

GREEN BUSINESS

CELEBRATING HAMPSHIRE FIRMS TAKING THE STEPS TOWARDS SUSTAINABILITY

Pioneering carbon calculator takes home innovation award

Acarbon calculator developed by a companion at homelessness charity Emmaus Hampshire has won the best Technology and Digital Innovation category in the Winchester Business Excellence Awards.

The calculator is the first in the UK designed specifically for second hand goods market. It has already demonstrated that the items sold from Emmaus Hampshire’s social enterprise prevented 358,136 tonnes of carbon being released to atmosphere between July 2023 and March 2024.

‘When someone donates to us, 98% of the time we are the last place they come to before the tip’

Developer John Jarrett, an Emmaus Hampshire Companion, and support manager, Ben Parkin received the award in a ceremony at Winchester University on 30 May 2024.

Nigel Samuels, Chief Executive of Emmaus Hampshire, said: “We are extremely proud of John for developing this carbon calculator. He is the embodiment of all that is good about our community.”

Emmaus Hampshire’s Carbon Calculator measures the amount of CO2e saved by recycling and upcycling furniture, clothing, white goods and homeware through its social enterprise. It provides tangible examples of what these C02e savings mean, in

practical everyday terms that people will understand.

Nigel added: “As part of our own journey to net zero, we wanted a robust tool to measure what we offset through our social enterprise. This not only gives us a sense of the value we contribute to the community in Winchester, it also demonstrates to our donors and customers the positive environmental impact of their actions.”

“Giving a second life”

The savings shown on the carbon calculator are based on the avoidance of incineration and

landfill. “It’s about giving a second life to the product,” said John Jarrett, who devoted over 1,000 hours to research and develop the calculator.

“When someone donates to us, 98% of the time we are the last place they come to before the tip. If you buy this product, you are saving it from destruction and repurposing all the embedded carbon in the product plus the environmental impact of incinerating or sending it to landfill. Your actions may give it an extra five, 10, 50 years of life!”

Emmaus Hampshire believes this is the first of its kind; neither

the charity nor any of its partners have been able to find anything like it in the UK or abroad.

The tool has been presented for review by sustainability experts at Winchester University, Hampshire County Council and the Renewable Energy Scheme.

Sustainability is on of Emmaus Hampshire’s core values: its Winchester HQ and accommodation building is of low carbon construction with a grass roof and the entire social enterprise is based on reuse and upcycling. Now, the charity can calculate the carbon benefit of that activity and measure its progress every year.

Ben Parkin, Support Manager, and John Jarrett

FOCUS FEATURES

AN IN-DEPTH LOOK INTO THE KEY BUSINESS SECTORS OF THE REGION

Brand strategy 101: The blueprint for marketing success

By Michelle Leggatt (pictured), Managing Director, MindWorks Marketing

In today’s fast-moving business marketplace, competition is fierce and consumer attention spans can be fleeting. For businesses of all sizes, a strong brand strategy is crucial to stand out from the crowd and successfully engage with your target audiences. So, what is a brand strategy and why is it different from a marketing strategy?

Put simply, a brand strategy sets out the long-term vision that your marketing strategy relies on to bring that vision to life. It serves as a roadmap for the series of evolving tactics and activities you will employ in your marketing efforts.

At its core is a comprehensive plan that communicates everything your business represents and drives all the touchpoints your brand has with potential customers, from the tone of voice you use in your

Here’s our blueprint for building your winning brand strategy

Define Your brand identity

Start by defining your brand's mission, values, and personality. What makes your brand unique? What promises do you make to your audience? These elements lay a solid foundation for everything that follows.

Stay consistent

Consistency is key across all touchpoints, from your logo and website design to your social media presence, packaging, advertising and customer interactions.

Know your audience

Conduct market research to understand your target audience's demographics, behaviours and preferences. Create customer personas – fictional representations of ideal consumers – to help you tailor your messaging for different segments, making your brand more relatable and engaging.

Analyse the competition and industry trends

Study your competitors' branding strategies, strengths, and weaknesses. What are they doing well and what sets you apart from the crowd?

Monitor and be ready to adapt

Continuously monitor the effectiveness of your brand strategy. Use data analytics and customer feedback to get valuable insights into customer preferences and behaviours. This will allow you to stay nimble, ready to pivot in response to a shift in consumer demand, changing market dynamics and emerging opportunities.

Whether you’re a fledgling startup or a global corporation, building a strong brand strategy is the foundation for building a business that’s here to stay.

social media and advertising, to packaging design. It’s about much more than just the logo or a catchy slogan – it’s the identity of your brand, demonstrating your values, personality and promise

to consumers. Yes, IKEA yellow and blue or Starbucks green are instantly recognisable signature colours, but it’s also their values that chime with customers. Starbucks positions itself as a

champion of community spirit, involving both their customers and employees in their social media campaigns. IKEA’s brand is known for a commitment to sustainability, inclusion and ethical practices.

Some businesses may believe that prioritising direct marketing or sales promotions can deliver more immediate results. But in a marketplace flooded with options, a well-defined brand strategy influences how your business is perceived, sets you apart from your competitors and attracts customer loyalty for the longterm.

It also helps your business to develop mutually beneficial relationships with other companies and organisations in your community.

MindWorks has been based at Emsworth for more than 25 years and a big part of our strategy as an employee-owned company has been to build collaborative partnerships and long-lasting relationships with businesses and community groups in Portsmouth and throughout the South. This means we can contribute to the region’s vibrant economy, whether that’s by getting involved with local initiatives and projects, or through providing business growth packages for small and medium sized businesses in our area that make quality marketing accessible with monthly payment plans to suit all types and sizes of SME.

Creating a catalogue: Five steps to success

CBy Paul Harrison (pictured), Owner, Harrison Consulting Ltd

reating a professional and effective catalogue for your business can seem like an overwhelming task. But if you follow these five simple steps and expert tips you can achieve amazing results and a final printed document that makes a powerful statement to your target audience.

A catalogue is more than a marketing tool to help attract more business. A well-designed catalogue can also serve as a training tool for your staff, helping your sales team to communicate a cohesive and consistent message to your customers.

1. Content

The first problem you will need to overcome is the availability of good quality content. This is always the major stumbling block when it comes to producing a new catalogue. High resolution images, crisp, sharp logos and well written text are paramount to achieving the best results. If you don’t have an image library now then it’s a good idea to start

one. Select your best photographs and archive them with names or product codes that make them easy to reference. Formats can vary from Tiff, to Jpg and Png, whichever you choose try to make sure they are good quality, large files. They can always be made smaller, but never bigger. Capture your text files, logos and any other content the same way.

2. Set a budget

Determine how big your new catalogue must be and roughly how many pages you need. Remember printers work in page multiples of four (a single sheet of paper folded in half). Most brochures or catalogues are typically four, eight, 12 or 16

pages but you often see comprehensive catalogues reaching over 100 pages.

With new print technology easily available at most commercial printers it’s no longer necessary to have a minimum print quantity. Digital printing is as sharp and clear as lithographic printing and the benefit is you can start at just one copy. Sure, the unit price per copy will be high but if you only need 50 copies, why print 500?

Next, decide how many colours you want to use. Any catalogue with photographs would need to be full colour. These days, printing specific single colours doesn’t offer a massive saving.

Now that you have these basic

parameters in place it makes good sense to create a preliminary budget for your new catalogue. There are two ways of doing this; if your company already has an in-house designer, then all you need is a print quote.

Alternatively you can contact one or more professional catalogue design companies to discuss your requirements and receive comparative quotations for the design, artwork and printing.

3. Getting started

Well done! If you now have a budget, great content, a good designer and an approved printer, you are well on your way to a fantastic new catalogue. Speak to everyone involved and agree on an attainable delivery date. Create milestones that are fair to all involved and make sure everyone knows what's expected of them.

Milestones would typically be ‘initial concept’, ‘page designs’, ‘checking and approval of proofs’, ‘final artwork’, and ‘printer’s final proofs’.

Remember that you know your products better than anyone else. Your designer must be able to

‘Sometimes the analogy ‘one size fits all’ approach just doesn't work for product or service’

quickly understand what you are looking for and be able to translate that vision into clean, well designed and legible page layouts that create a call to action from customers.

4. When to call in the experts

Sometimes the analogy ‘one size fits all’ approach just doesn't work for product or service catalogues that are very technical or industrial.

Creating a catalogue for these is highly specialised and trying to do this with limited resources can be frustrating and exhaustive. Not to mention expensive. If you find yourself in this situation, then it’s time to call in the experts to help. A good catalogue design agency isn’t just that. In fact they offer far more than just design. You may require technical illustration, exploded photographic montages, 3D cutaways or technical copy writing.

Make sure that the design agency you choose is able to offer these services and show an in depth knowledge of your brand. Preferably they must have previous experience with similar projects before committing to a relationship. And finally, make sure that you own the rights to any creative work you pay for.

5. Protect your investment

So now you have a beautiful new catalogue in your hands, the sales team are finally happy and sales are soaring.

But how do you protect the investment you have made? Make sure that you get an electronic copy of anything that was created during the production process and put it safe in your archive. And most importantly of all, ask your design agency for ‘open files’ of all the pages. These are the accessible design files that can be edited by someone else at a later date if the need arises.

perfect advert Producing the

From attracting new customers to launching a new product line, a great marketing campaign can bring a much-needed boost to your business. And you don’t need to be a marketing expert, a brilliant writer or have a big budget to catch the eye of potential customers, either. Business Voice offers its top tricks for creating an attention-grabbing advert.

1. Have a clear message

If people don’t know what your selling or trying to communicate, you’re losing customers before you’ve even started!

Before you start creating your advert, come up with your ‘elevator pitch.’ This will be a succinct summary of the services and products that you offer, along with your unique selling point. It’s always helpful to identify your ideal customer.

Once you get a clear idea of what your business does and who you want to target, you’ll have a better idea of the language you’ll need to employ on your advert – a younger audience will respond better to more informal tone, for example.

2. Make your words count

Your advert will have a word limit, so you want to make sure that every sentence has an impact and that you’re not wasting precious space.

Start with your headline – this is the first thing that people will read, so you want to grab their attention right away. You can do this by using powerful, active words, or by inviting the reader in with a question.

Once you’ve got a winning headline you then have the rest of the space to shout about what makes your business stand out, what you’re offering to the customer and, most importantly, why you’re better than your competitors. Keep it concise and clear, and push your unique selling point.

3. Use eye-catching imagery

They say that a picture paints a thousand words – and if you’re really short on space, the right image can sell your story without you having to say much at all!

You might opt for high-quality images of your products to show them off in the best possible light, or perhaps commission cute or funny illustrations to explain how your service works, but there are a few things to remember. Firstly, your chosen image has to be ‘on brand’ (see below) and memorable – you don’t want your customers to confuse your competitors for you! Secondly, you don’t want your advert to look too busy. Focus on just one or two great images –remember that less is more!

4. Keep it on brand

Your brand is your voice. It’s what makes you unique, what sets you apart from your customers and helps your customers find you.

Your brand could include a distinctive logo, snappy slogans, fonts and colours –and all of these should be utilised in your advert. A consistent voice will help you stand out and remind people of exactly who you are.

5. Include calls to action

What’s the point in introducing your products and services to the world if you don’t let potential customers know exactly where they can purchase them, or where they can go for more information?

Your advert should include calls to action – a website link is an obvious choice if you offer a range of products/services that they can browse, but a more personal touch is an email address or a phone number, so potential customers can get any questions they have answered directly.

You can also include your social media handles or special codes for discounts.

‘Start with your headline – this is the first thing that people will read, so you want to grab their attention right away’

Why Portsmouth was the right location for us

By Charles Taylor, Lakeside North Harbour

Charles Taylor is a global provider of services and technology solutions to the insurance market aiming to transform the insurance market by enabling clients to outperform. The team covers every area of expertise relating to insurance and has a geographic reach that covers the entire globe.

Jody Baker has worked for Charles Taylor for eight years, being promoted five years into his tenure to become Chief Executive following the insurance provider’s acquisition by Charles Taylor and has been instrumental in the recent growth they have experienced. A decision of Jody’s has been to move the team half an hour up the road to Lakeside North Harbour, a rural business campus based near Portsmouth.

Jody Baker, CEO of Charles Taylor Assistance:

"It's been a momentous journey for the company over the last 50 years. We started in 1973 as CEGA, a family enterprise based at Goodwood, and went on to create a large local business in Funtington, Chichester. We soon developed into a global medical and security assistance provider, travel risk management and insurance claims solutions.

“Now part of the Charles Taylor Group and serving the wider multisector insurance market, we’re at the next chapter of our growth; supported by Charles Taylor’s presence in over 100 global locations.

“Lakeside North Harbour and the Hampshire area were the ideal locations for our next step and with further team growth expected in the near future, it will provide us with greater space and greater access to a wider potential employee base. It also is not far enough away from our original location in Chichester that it will be accessible for all our

current loyal and hard working employees.

“Ease of access, transport links and being closer to amenities including additions like an onsite gym make a location key and attractive to an aspiring business. Lakeside North Harbour’s central location allows us to retain, grow and look wider at an entirely unreached market we could not access before.

“In addition, we specialise in emergency medical and security assistance, travel risk management and insurance claims solutions, Charles Taylor Assistance operates 24 hours a day, all year round. Therefore Lakeside’s ability to offer 24-hour amenities, a great onsite staff presence and the option of hybrid working, fully supports Charles Taylor's business model.

Simon Bateman, Asset Manager at Lakeside North Harbour:

“Lakeside North Harbour is attracting more business and new occupiers from new sectors and new locations - showing the draw our site is having in a post pandemic world. Charles Taylor marks as a positive example of this trend we are experiencing amongst our client base and we are honoured to have them on campus.

“We love to see established and ambitious businesses choosing the alternative working lifestyle we offer at Lakeside and are regularly encouraging companies to take the same step. We feel that what Portsmouth and the Hampshire area have to offer is really one for the future.

“At Lakeside, we are dedicated to helping our occupiers shape the future of work. We provide an environment that supports employee health and wellbeing while helping businesses bring in new talent and retain employees.

“Our values align with Charles Taylor’s in improving lives while benefiting the health and wellbeing of everyone on campus. We welcome Charles Taylor to our dynamic blue and green business community here in Hampshire - and hope this a trend we see across the landscape.”

Neil Heasman, Operations Director (left) and Jody Baker, CEO (right)

DEVELOPING YOUR BUSINESS

THE LATEST LIST OF CHAMBER EVENTS TO HELP YOU NETWORK AND GROW

Chamber Events

Pure Networking at the Solent Hotel & Spa

Date: 18 July

Time: 10:00 – 12:00

Open to all, and inclusive for members, Pure Networking gives you the fantastic opportunity to meet a variety of business professionals from across our PEER network who come together regularly for an afternoon of facilitated networking. This collaborative approach is designed to ensure that the best connections are made and that all who attend can speak to the majority of those in the room.

CarFest Laverstoke Park Farm

Date: 23-25 August

As part of our relationship with CarFest, we have secured a special offer for all Hampshire Chamber of Commerce Members. Get ready to join us for an epic summer bash presented by bp pulse. Created by presenter Chris Evans, it’s the UK’s largest family fundraising event with seven magical festivals in one.

Chamber Connects! at Warbrook House

Date: 21 August

A collaborative networking event for the North of the county is brought to you in 2024 by Hampshire Chamber of Commerce. Working in collaboration with Melanie Wardle from Marketing Motion (Coffee & Connect), Barbara Payne from Digital House (Connecting Biz) and Mark Jones from Destination Basingstoke, the whole event is led by Barry Smith from Hampshire Chamber of Commerce.

Chamber Connects! at Audley Wood Hotel

Date: 18 September

A collaborative networking event for the North of the county is brought to you in 2024 by Hampshire Chamber of Commerce. Working in collaboration with Melanie Wardle from

Chamber Connects! at Andover College

Date: 16 October

A collaborative networking event for the North of the county is brought to you in 2024 by Hampshire Chamber of Commerce. Working in collaboration with Melanie Wardle from Marketing Motion (Coffee & Connect), Barbara Payne from Digital House (Connecting Biz) and Mark Jones from Destination Basingstoke, the whole event is led by Barry Smith from Hampshire Chamber of Commerce.

Annual Boat Show Lunch

Date: 13 September

Time: 11:00 – 14:30

SHOWCASING THE UK’S GATEWAY TO THE WORLD

This year, we’re thrilled to partner with the Royal National Lifeboat Institution (RNLI) as they celebrate their remarkable 200th anniversary. Don't miss this opportunity to network with the best and brightest from businesses across the City and County, all while supporting a cause that has saved countless lives at sea.

The Chamber, British Marine, John Rose Photography, Hambledon Vineyard, and the Leonardo Group are proud to support this event, which promises to be a highlight of the Boat Show.

All guests will receive a complimentary ticket to the Southampton International Boat Show, valid for both Press Day and the full show week (13-22 September).

TRAINING

BOOST YOUR WORKFORCE WITH CHAMBER TRAINING PREPARED FOR GROWTH

Building on success in the new year

‘Topical, thematic, and accredited’ is our training mantra. Building on the success of our new expert led programmes launched in 2023, we will be developing each of these further offering greater variety in the year to come while continuing to deliver value for money for our members.

For more information on all our training courses, please visit our website.

Chamber Training Courses

Can Skills Funding Help Your Business?

Date: Sept 16

Date: 12:00 - 13:00

Venue: Online

Join us for a dynamic webinar designed specifically for employers. This session will provide invaluable insights into leveraging apprenticeships, skills bootcamps, T Levels, and work experience programs to build a skilled and competent workforce. Learn how these initiatives can benefit your organisation, improve employee retention, and address skill gaps effectively.

Show your expertise

Leading training can be a great way to demonstrating excellence in a field. Do you have an idea for development programme, a session than could help fellow members respond to enterprise challenges, or would you like to sponsor or accredit part of the Chamber’s training programme? Get in touch!

train@hampshirechamber.co.uk

Chamber Workplace Compliance Training

Employers with five or more staff have a legal obligation to upskill their teams with many basic workplace compliance aptitudes. Our partnership with Good Skills Training Ltd allows us to deliver this vital training for members, allowing all across our network to create the safe and accessible workplace environment that allows business to thrive.

Fire Marshal with Practical Extinguisher

Date: Oct 2

Time: 09:00 – 12:30

Good Skills Training aim that all learners should enjoy their Fire Marshall Course and that by the end of their course all delegates should be confidently aware of their legal duties about fire safety and be aware of what to do in the event of a fire in their organisation. It is a requirement under the Regulatory Reform Order 2005 that all organisations appoint sufficient Fire Marshal’s to cover the day to day responsibilities for fire safety and training in these responsibilities.

Emergency First Aid at WorkOne Day FAIB Accredited Course

Date: Oct 11

Time: 09:00 – 16:00

Everyone should know a little first aid to be able to assist in an emergency. The Emergency First Aid at Work Course gives people the knowledge that could one day save a life. Designed specifically with smaller low risk companies in mind, such as small offices, the Emergency First Aid at Work

Course meets the legal obligations of these organisations to provide individuals to render first aid in an emergency.

How to generate social media content

Date: Oct 16

Time: 09:30 – 12:30

One2create, a leading digital marketing agency based in Hampshire, are on hand to give you all the insights, hints and tips to smash your social media efforts.

QNUK Level 2 Award in Mental Health at Work

Date: Oct 17

Time: 09:00 – 17:00

The QNUK Level 2 Award in Mental Health at Work is the ideal introduction to understanding mental health in the workplace. The qualification covers the most common mental health conditions, how to identify potential mental health concerns in colleagues and then how to discuss their needs and assist them to access suitable services and support.

SECTOR FOCUS

NEWS AND ADVICE FROM THE SECTORS THAT MATTER TO BUSINESS

SHOWCASING THE UK’S GATEWAY TO THE WORLD

Sleep, dine, meet among history

The history of Portsmouth has always been influenced by the sea and much of this maritime influence is reflected in the various landmarks and businesses located in Portsmouth.

One such landmark is the Royal Maritime Hotel. The Royal Maritime Hotel is well-known as a hotel and conference venue in the heart of Portsmouth, but few people know of the hotel’s maritime legacy.

The hotel was built circa 1850 as “the royal sailors’ home” and was rebuilt in the 1950s after German bombing razed the original building to the ground during air raids on Portsmouth.

As the “sailors’ home,” it was set up to look after sailors and mariners who were “between ships”.

Today, it is a fully functioning hotel hosting people from all over the world and steeped in naval tradition.

The maritime legacy of the Royal Maritime Hotel is reflected in every aspect of the business.

For instance, each conference room is named after a pivotal point, or figure, in naval history. The largest conference room is called Trafalgar Ballroom, named after the Battle of Trafalgar.

There is the Nelson’ Lounge and Horatio’s Restaurant, both named after war hero Horatio Nelson, who commanded his ship, the HMS Victory, during in the Napoleonic Wars.

The Royal Maritime Hotel’s history and strong naval links are also captured in the naval artifacts and memorabilia on display in the public areas. The

mezzanine above the reception is home to model ships and maritime paintings. Of particular interest to historians are the ship plaques, which can be viewed in the impressive maritime library at the hotel.

In the library, one would find an impressive collection of maritime books many of which were donated by the nautical society.

There are several issues of Jane’s Fighting Ships dating back to 1931. Other collections include the Encyclopaedia of Ships, Warship International and several scrapbooks with pictures, newspaper articles, and various memorabilia dating back several decades.

Included in the impressive lineup of books are the three visitors’ books. One such visitor’s book records the signatures of several Royal and notable visitors to the Royal Maritime Hotel.

The hotel has hosted many Royal visitors including

‘The hotel has hosted many Royal visitors including, King George V, Queen Victoria, Queen Elizabeth II and His Majesty King Charles III’

King George V, Queen Victoria, Queen Elizabeth II and His Majesty King Charles III.

The Royal Maritime Hotel has continued its legacy of support to the Royal Navy. Although it is now a thriving hotel and conference venue, all profits go towards meeting the needs of armed forces veterans whose beneficiaries are serving and former seafarers, including members of the Royal Navy, Royal Marines, and Merchant Fleet. By booking a stay, hosting your next meeting, or dining at the hotel, you are supporting much-needed charitable projects.

The visitors’ books include royal signatures

Celebrating 50 years of pioneering Gurkha Museum

This June saw the celebration of 50 years of Gurkha heritage being protected and preserved under one roof.

The Gurkha Museum has come a long way since its humble beginnings in a converted barrack block back in 1974 at Church Crookham.

Now located in Winchester, the museum is a popular destination for Gurkha heritage enthusiasts and attracts visitors from across the globe. And now, the Gurkha Museum has been granted Full Accreditation by Arts Council England for another five-year term.

This achievement reaffirms its commitment to maintaining high standards in collections care and management. This accreditation opens up opportunities for grant applications to funding bodies, allowing the team to proceed with

Project Kaida fundraising without any collection-related concerns.

The Gurkha Museum’s early years (1972 – 1990)

Before the establishment of The Gurkha Museum, the responsibility of collecting artefacts and documenting the heritage of Gurkha units rested with each individual unit.

During the peak of the Second World War, the Gurkha Brigade of the British Indian Army consisted of 130,000 soldiers.

As the Brigade of Gurkhas gradually reduced in size, concerns were raised about preserving its rich history.

In 1969, serious discussions began regarding the creation of a museum dedicated to Gurkha heritage.

After "much discussion and many frustrations", Brigadier Kent

was finally granted the authority to establish the museum in 1972. Although the initial plan was to have the museum in its current location at Winchester's Peninsula Barracks, circumstances at the time made it impossible. Instead, a vacant block at Queen Elizabeth’s Barracks in Church Crookham was designated as the temporary space.

Lady Tuite generously donated the museum's first artefactColonel Dundas' review order jacket from the 3rd Gurkha Rifles. Finally, on 21 June 1974, the museum was officially inaugurated by Field Marshal

Harding. Despite its small size and inconvenient location behind the wire of an active army barracks, the museum managed to attract some important visitors in its early days. Field Marshal Claude Auchinleck, former Commander-in-Chief of the British Indian Army during World War II, paid a visit in August 1974.

By the late 1980s the museum had outgrown its space at Church Crookham barracks and, eventually, was able to move to its current location at Peninsula Barracks as originally planned.

The Gurkha Museum was opened in 1974

CooperVision goes for gold with green facilities

Global contact lens manufacturer, CooperVision, has achieved another milestone in its sustainability journey with two of its facilities in Hampshire, UK, being awarded the prestigious LEED® Gold certification.

The company’s Mountpark packaging facility in Southampton and its Delta Park distribution facility near Fareham were recently assessed across a range of criteria to quantify their environmental credentials. These sites proudly join other CooperVision facilities in Costa Rica, Puerto Rico, Spain and the United States that are LEED certified.

‘We are always looking for ways to operate more sustainably to benefit our employees, customers, business and the planet’

LEED (Leadership in Energy and Environmental Design), developed by the U.S. Green Building Council, is a globally-recognised symbol of excellence in green building.

Through design, construction and operations practices, LEED-certified buildings strive to help make the world more sustainable. LEED projects earn points

by adhering to prerequisites and credits across nine measurements for building excellence; from integrative design to human health to material use.

Both CooperVision sites excelled in a number of evaluation categories, including energy performance, transportation and water efficiency.

“We are always looking for ways to operate more sustainably to benefit our employees, customers, business and the planet” said Jason Burden, Vice President Global Packaging Operations at CooperVision.

SHOWCASING THE UK’S GATEWAY TO THE WORLD

“The Mountpark facility already holds a BREEAM® “Excellent” rating, which is a positive reflection of its sustainability credentials, and the award of LEED Gold certification at these two sites is a major testament to the dedication of our team, whose participation made this recognition possible.”

CooperVision has focused strongly on sustainability across its business. The company is committed to taking steps in its manufacturing and distribution to operate more sustainably where possible.

This includes taking steps to reclaim its manufacturing materials after they have served their initial purpose. The company is also facilitating the responsible sourcing of materials, and starting to offset waste from its products and packaging that cannot yet be reused.

Everything you need to know about company statutory registers

By Rebekah Sutcliffe (pictured), Morr & Co LLP

The importance of keeping Statutory Registers and ensuring they are up-to-date and accurate cannot be overstated.

Statutory Registers are a legal requirement under the Companies Act 2006 and play a crucial role in validating share ownership, protecting the rights and interests of company shareholders and act as the current and historic record of a company.

Simply put, Statutory Registers are the official written records of a company, either held at the company’s registered office address or a single alternative inspection address (being an alternative address to the company’s register office address by which to keep registers available for inspection).

Statutory Registers contain key information about a company, its shareholders, directors and other important information about a company such as its beneficial owners. A company is obliged to keep the following Statutory Registers by law:

• Register of Members (shareholders)

• Register of Directors

• Register of Secretaries

• Register of Charges

• Register of Persons with Significant Control (PSC register)

Each register has specific information that must be recorded, for example, a Register of Members must include:

• A shareholder’s full name and residential address

• The number and class of shares held

• The date each shareholder became or ceased to be a member of the company

Companies may also choose to maintain additional registers for

good practice, such as a Register of Applications and Allotments and a Register of Transfers, this ensures they have a further record of the issue and movement of shares in the capital of the company throughout its lifespan.

It is a misconception for many that a company’s Companies House register is the only register that needs to be maintained, when in fact a company’s Statutory Registers should mirror its Companies House register and vice versa.

Whilst there is no denying that it is important to maintain an accurate Companies House register, confirmation statements for example are only required to be filed annually and therefore only provide a ‘snapshot’ of the company at that point in time. Statutory Registers on the other hand should be updated after every transaction within a company, and therefore act as more accurate and up-to-date record.

It is worth noting that The Economic Crime and Corporate Transparency Act 2023 introduced changes to how and what company information is kept on record.

Transactions and Due Diligence:

• Statutory Registers are often among the first documents requested by a buyer’s solicitor during the due diligence process. Failure to provide the same during a potential sale or investment transaction can mean a transaction is delayed and additional legal costs and time are incurred.

Protecting Shareholder Rights:

One of these changes was to abolish the requirement for a company to keep certain Statutory Registers. Whilst some of the changes under the act came into force in March 2024, this was not one of them and for now it remains a legal obligation for a company to maintain the Statutory Registers as listed above. Failure to keep and maintain Statutory Registers can have some significant ramifications for the company and its officers:

Legal Compliance:

• It is a criminal offence for both a company and its officers not to keep and maintain Statutory Registers, punishable by way of fine.

• Shareholders of a company have the right to request inspection of Statutory Registers. Any inspection request must be dealt with by a company within five working days, with failure or refusal to deal with such a request being a criminal offence by both a company and its officers.

• A company’s directors may be in breach of their fiduciary duties.

• A Register of Members is prima facie evidence of ownership of shares and therefore acts as a definitive record of who owns shares within a company. Again, a Register of Members will need to be produced during a sale transaction to evidence ownership of shares within the company, by those selling.

• A Register of Members also helps to protect the rights and interests of company shareholders by providing a clear record of ownership. Failure to keep such a register or the same being out-of-date may lead to potential shareholder disputes.

It is not uncommon to come across companies with absent or poorly maintained Statutory Registers, especially during a fundraising or M&A transaction. By prioritising the maintenance of Statutory Registers, companies can ensure compliance with legal obligations, protect the interests of shareholders and facilitate smoother future transactions as and when they arise.

Morr & Co offer a variety of company secretarial services, including creating, maintaining and storing Statutory Registers.

Apprenticeship award is launched

British Marine is excited to announce the launch of the brand-new ‘British Marine Apprentice of the Year’ award, set to be one of the many highlights at this year's Southampton International Boat Show (13-22 September).

This prestigious accolade seeks to celebrate the talents of outstanding apprentices within the marine leisure, small commercial, and super yacht sectors. The winner will not only bask in the glory of being the first recipient but will also be presented with a specially engraved trophy marking their achievement.

SHOWCASING THE UK’S GATEWAY TO THE WORLD

The competition is open to all apprentices who are currently active on any apprenticeship standard offered by their organisation - from Business Administrator to Marine Engineer, first-year newcomers right up to those in their final assessment stages.

British Marine is inviting member and non-member employers to nominate those apprentices who truly excel in their roles, by submitting a short video, no longer than three minutes, detailing:

• The apprentice’s journey, from how they started to where they are now and their achievements

• The impact they have had on the organisation and/or sector

• The contributions they have made to the organisation and/or sector Lesley Robinson, CEO, British Marine, said: “We are incredibly excited to launch the Apprentice of the Year Award, which acknowledges the hard work and innovative spirit of apprentices in our industry. This award not only highlights individual excellence but also underscores the vital role that apprentices play in the future of the marine sector.”

Optibac Probiotics proud to announce King’s Award win

Optibac Probiotics has been awarded the Kings Award for Enterprise 2024 in the International Trade category, as a result of impressive international growth. The King’s Award celebrates the best of British business and recognises companies who are making an outstanding contribution to enterprise.

A representative from the firm said: “We could not have achieved this without our international partners, including Hampshire Chamber of Commerce, and we sincerely thank all those who support the Optibac brand around the world.

“We are truly grateful to everyone for helping to make this achievement possible.”

A distinguished panel of judges, comprising of Jasmine Kundra (former contestant on The Apprentice), Lorna Wagner from Maritime UK Solent, Lesley Robinson, CEO, British Marine, Manj Mahey, Head of Training, British Marine and Tasha Joyce, EPA Operations Manager, British Marine, will review all nominations from which a shortlist of ten finalists will undergo a final review and the ultimate winner decided.

Each finalist will each receive

SHOWCASING THE UK’S GATEWAY TO THE WORLD

four complimentary tickets to the Southampton International Boat Show for themselves and their guests and be invited to the much-anticipated Apprentice Recognition Ceremony on Tuesday 17 September 2024, which celebrates the emerging talent in the marine industry.

As part of the ceremony, the winner of the first ever ‘British Marine Apprentice of the Year’ award will be crowned, with certificates presented to each of the finalists.

The Optibac Probiotics team

Olivia Richards-Smith, Apprentice Marine Engineer at Sunseeker (227) (Picture credit Richard Tarr)

Pioneering college group invests in training vessel

South Hampshire College Group (SHCG), a large and newly merged college group, that brings together three further education colleges from Southampton, Eastleigh and Fareham has taken delivery of a pioneering resource to meet the needs of new and emerging skills in the Solent region, through the acquisition of a state-of-the-art digital training vessel.

SHOWCASING

THE UK’S GATEWAY TO THE WORLD

Believed a first for further education in the UK, the new digital training vessel (DTV) is an unmanned surface vessel (USV) which will support an ambitious new further education curriculum for both SHCG’s Centre of Excellence in Engineering, Manufacturing and Advanced Skills Training (CEMAST) in Lee-on-the-Solent near Fareham, and SHCG’s specialist Marine Skills Centre located by the River Itchen, Southampton.

The SHCG DTV will contribute to supporting learning across new and innovative maritime skills, which will help to address the sector’s skills shortage and regional social employment challenges.

The acquisition of the DTV was secured through a funding award by the Local Skills Improvement Fund (LSIF), as part of the Group’s focus on

pioneering the education of innovative skills and as a contributor in delivering the Solent’s Local Skills Improvement Plan (LSIP).

Other innovative educational assets recently unveiled by SHCG and LSIP include TECH:TRUCK, a collaborative mobile educational and technological roadshow shared between seven local education providers, and SHCG’s new multi-million pound Department for Education funded Institute of Technology (IoT) at CEMAST, the only IoT offering a specific Higher

‘Maritime has been identified in the Solent Local Skills Improvement Plan as a key area of focus, particularly in digital skills’

National Certificate in Robotics and Mechatronics.

Naomi Smith, LSIF Programme Director, said: “South Hampshire College Group is a pioneer in identifying new and emerging skill requirements.

“Maritime has been identified in the Solent LSIP as a key area of focus, particularly in digital skills and where traditional roles overlap with new, such as marine engineering and vessel operations.

“South Hampshire College Group works with local industry leaders to ensure the skills, qualifications and progression routes provide further opportunities for our students to create better futures.

“In addition, providing public educational training resources such as the DTV is key to encouraging social mobility as it

enables access to all.”

The launch of the DTV was held at South Hampshire College Group’s Marine Skills Centre in Woolston, near Southampton, where maritime students and representatives from academia and industry were in attendance.

The event welcomed representation from the UK’s Marine Robotics Innovation Centre, Hampshire Chamber of Commerce, National Oceanography Centre, Robosys Automation, Landau Marine, South Hampshire College Group, Solent Local Skills Improvement Plan, South Coast Institute of Technology, among others from supporting associations and industry.

The DTV will enter service for September’s intake of students.

The new Digital Training Vessel will help spearhead new and innovative maritime skills

Guarding your business: a practical guide to cybersecurity

By Chris Cooper (pictured), Cybersecurity Adviser, Rougemont Security.

In today’s digital landscape, small and medium businesses face an ever-growing threat from cyber criminals. These nefarious actors exploit vulnerabilities in technology to steal sensitive information, disrupt operations, and cause financial losses. As a business owner, it’s crucial to understand these threats and take proactive steps to protect your organisation. In this article, we’ll explore the top cybersecurity risks for SMBs in the UK and provide practical advice on safeguarding your business.

The threats

Phishing attacks: the sneaky fishermen

Imagine cyber criminals as skilled fishermen casting their nets into the vast ocean of the internet. Phishing attacks are their baited hooks. These deceptive emails or messages trick unsuspecting employees into revealing sensitive information or clicking malicious links. Train your team to recognise phishing attempts and avoid taking the bait.

Ransomware: the digital kidnappers

Ransomware is like a digital kidnapper holding your business data hostage. Once infected, your files become encrypted, and the criminals demand a hefty ransom for their release. To protect your business, regularly back up your data offline, keep software updated and educate employees about safe online practices.

Denial of service (DoS) attacks: the traffic jams

Picture your business website as a busy motorway. DoS attacks flood it with traffic, causing congestion and slowing down

‘In the world of cybersecurity, prevention is the best cure’

legitimate users. These attacks disrupt operations and can lead to revenue loss. Implement traffic management solutions and consider using content delivery networks (CDNs) to manage sudden surges.

Malware: the silent invaders

Malware, like silent intruders, infiltrates your systems without warning. It includes viruses, worms, and spyware. Regularly scan your devices for malware, use reputable antivirus software, and restrict unauthorised software installations.

employees how to spot phishing emails, recognise suspicious activity, and report incidents promptly. There are many online micro training packages available as well as phishing simulators.

Patch and update: the digital immunisation

Just as you vaccinate to prevent diseases, regularly update your software. Patches fix vulnerabilities and strengthen your defences. Once a new security patch is released, the clock is ticking before they are exploited. Backup your data: the safety deposit box

Back up critical data to secure offline locations. Imagine it as storing your valuables in a bank vault. Regular backups ensure you can recover even if disaster strikes. Don’t rely on your free cloud backups. If your data gets encrypted, so will the backups.

Secure your network: mortar locks

Enable two-factor or multi-factor authentication wherever you can, this is like adding a second lock to your front door.

Digital footprint: understand your online presence

Weak passwords: the flimsy locks

Think of passwords as locks on your business doors. Weak or reused passwords are like flimsy padlocks that anyone can pick. Encourage employees to create strong, unique passwords and implement multi-factor authentication (MFA) for added security.

Practical steps for protection

Educate your team: the cybersecurity training camp Conduct regular cybersecurity training sessions. Teach

Your digital footprint is the parts of your business exposed to the internet, serving as your front door. Regularly review this footprint to understand your exposure and how to reduce your risk.

Cybersecurity isn’t just for large corporations; it’s essential for SMBs too. By understanding the threats, educating your team, and implementing practical measures, you can build a strong defence against digital adversaries. Remember, in the world of cybersecurity, prevention is the best cure. Stay vigilant, protect your business, and keep those digital doors locked!

Your trusted advisor for SMB cybersecurity resilience

ROUGEMONT SECURITY works with SMBs like yours, to help them understand their cybersecurity digital footprint and the risks to which they are exposed. With over 25 years of experience in cybersecurity, we support your business in finding the right-sized cybersecurity solutions, whether through people, processes, or technology. And our new cybersecurity risk monitoring service allows you to measure your business's or key partners' cybersecurity risks, with our one-off or ongoing monitoring managed service. Contact us today for a FREE INITIAL CONSULTATION

Right-sizing your cybersecurity

NEW MEMBERS

HAMPSHIRE CHAMBER OF COMMERCE WOULD LIKE TO WELCOME ITS NEW MEMBERS

Lead Membership

BAE Systems PLC

Tom Rogers

Lyon Way, Frimley, Surrey, www.baesystems.com 07557 045971

At BAE Systems, we provide some of the world's most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of around 100,000 people in more than 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security and people, and keep critical information and infrastructure secure.

Aspire Membership

Footprint

Emily Webb Unit 10, Swanwick Business Centre, Lower Swanwick, Bridge Road, Southampton, Hampshire, SO31 7GB www.footprintsouth.co.uk 01489 835305

Footprint is a lively and dedicated local growth agency with 16 years of experience helping businesses shine, attract new leads, and win more clients. We bring together digital marketing, print, and advertising all under one roof, making it easy for you to get everything you need in one place. Our friendly team of experts loves creating innovative strategies that boost your brand’s visibility and deliver real results. From designing eye-catching print materials to running targeted digital campaigns and crafting memorable ads, we’re here to help your business thrive. At Footprint, we’re passionate about staying on top of industry trends and ensuring your success. Let’s work together to make your business stand out and achieve your goals!

Prism eLogistics (UK) Ltd

Ian Wright

Unit F, The Loddon Centre, Wade Road, Basingstoke, Hampshire, RG24 8FL www.prismelogistics.co.uk 03309 006600

Prism eLogistics (UK) Ltd is based in Basingstoke, Hampshire. Founded in July 2020, having received substantial investment from our holding company Spearpoint Security Group, Singapore.

Using the latest technology, we provide shrink sleeving, storage, fulfilment, pick & pack, eCommerce logistics, contract packing, distribution and event services.

Fully automated sleeving machine offers steam control for the most demanding container shapes whether it be glass or plastic. With 20 years’ experience sleeving 150ml, 250ml, 330ml, 440ml and 500ml cans.

Offering storage in a clean and secure environment with CCTV. Stock is managed by a barcode management system so full visibility can be always accessed.

Fulfilment is hand packed to exact client requirements and picked from allocated storage locations.

Using recognised online platform systems through API links orders flow direct to fulfil orders.

Products are packaged perfectly in a secure, clean environment and despatched using online tracking.

Providing a domestic and international shipping service and ensure all same day orders go out through a network of carriers.

We store, collate and distribute reusable event assets for small and major events.

Grow Membership

A1 Loo Hire Limited

Clive Owen

Waterlooville, Hampshire, PO7 7RH www.a1groupuk.com

02392 232423

A1 Loo Hire, the portable toilet division of the A1 Group of Companies, is proud to cater to the event and construction industry with products and services such as portable toilet hire, towing, and welfare hire and servicing. As one of the UK’s leading integrated Waste Management Suppliers, we offer an extensive range of units available for hire from our seven depots around the UK. Whether you have a large or small event, or if you have a construction project upcoming, we can provide you with your waste management equipment. Trust A1 Loo Hire for all your portable sanitation needs.

Anvil Arts

Matthew Cleaver

Churchill Way, Basingstoke, Hampshire, RG21 7QR

www.anvilarts.org.uk 01256 819797

Anvil Arts is the charity that runs The Anvil, The Haymarket and The Forge, offering a rich and highquality programme of music, drama, dance and comedy to the community of Basingstoke, Hampshire and the wider region. We play host to everything from a huge range of live music to a popular Christmas pantomime and top comedians. Our venues welcome children for their first experience of music and theatre, provide regular opportunities for amateur groups to stage performances, and we work with local youth orchestras, schools and community groups. Our active Community Engagement programme brings the arts to those who might not otherwise be able to enjoy them.

Executive

Simon Grant

Integrity Ltd

Enterprise House, Ocean Way, Southampton, Hampshire, SO14 3XB

www.executive-integrity.com

02038 542300

Executive Integrity are a B Corp certified maritime and renewables recruitment company that provide consistent value to our clients, whose innovative technologies are supplying green energy solutions across our specialist markets. We build teams of transformational leaders in over 50 countries, to drive global sustainability.

Our sectors include: LNG Shipping, Maritime, Digital Maritime, Ports, Logistics and Supply Chain,

Offshore Wind, Solar Power, Hydrogen, and Battery Energy Storage Systems.

Our mission revolves around linking exceptional talent with global enterprises that prioritise social and environmental responsibility.

We believe in the power of recruitment to drive positive change and we do this by leveraging the expertise of our diverse team of multilingual recruiters to diligently pair top-tier candidates with organisations that align with our values of making a positive impact on the planet.

Motiv8 South Ltd

Emily Condley Unit 2 and 3 Cumberland Gate, Cumberland Road, Portsmouth, Hampshire, PO5 1AG motiv8.org.uk 07938 988354

Motiv8 is a life changing charity that has been operating in Portsmouth, Havant, Gosport and Fareham for the past 25 years. We work with young people aged nine – 19 years old, and up to the age of 25 for those living with SEND, supporting them to unlock a brighter future.

Motiv8 recognise that there are many factors which can place young people and their families at increased risk of becoming involved in anti-social behaviour, crime or becoming a victim of crime. We take a person-centred approach, building on strengths and providing positive ‘life chances’ to help them thrive.

Our support for young people comes in many forms. Whatever their story our trusted support workers adapted their practice and projects to fit the unique needs and context of each individual. Those in need can access the that makes sense for them at the different stages of their journey. From Youth Hubs and community outreach work, through tailored mentoring and practical skills sessions, to emotional health and wellbeing drop-ins and raising the profile of youth voice the uniqueness of Motiv8 is the depth and breadth of its placed led work and how the many strands compliment the others improving the impact of all.

Quality Finances Limited

Albana Korvafa

Unit 47 New Forest Enterprise Centre, Chapel Lane, Totton, Hampshire, SO40 0LA www.charles-edwardson.co.uk

07887 490502

Business and commercial property finance broker with over eight years of industry experience. I arrange different types of finance depending on the funding requirement for any project or problem. I match businesses with the right lender(s) and products best suited and handle the process from application submission to funds released.

Robosys Automation Ltd

Mark Hunt

Office W1/38, Marine Robotics Centre, National Oceanography Centre, European Way, Southampton, Hampshire, SO14 3ZH robosysautomation.com

02382 440574

Robosys Automation, headquartered at the National Oceanography Centre in Southampton, is a leading

Membership

provider of artificial intelligence (AI) advanced maritime autonomy and smart shipping systems.

Robosys’ VOYAGER AI software transforms vessels into autonomous maritime unmanned surface vehicles (USVs), supported by industry agnostic vessel control solutions. It delivers full stack autonomy and vessel control systems, combined with innovative decision-aid algorithms.

Voyager AI transforms a new build, or inoperation, vessel into a fully autonomous USV, capable independent navigation, autonomous collision avoidance, obstacle-fixing, and antigrounding with dynamic route optimisation.

Vessels are operated from remote operations centres of motherships. Applications includes surveying, patrolling, defence, search and rescue, passenger travel, in addition to remote operator training.

Voyager AI software is an international recognised benchmark for maritime research organisations worldwide.

Scott Bailey LLP

Bruce Mcgrotty

63 High Street, Lymington, Hampshire, SO41 9ZT

www.scottbailey.co.uk

01590 676933

Scott Bailey LLP was founded in 1930 and has grown to become a leading law firm in the New Forest, offering both personal and business legal services. With offices in both Lymington and Lyndhurst, we represent clients throughout the New Forest, Southeast England and London on both personal and business matters.

Our services for individuals include: Conveyancing, Divorce and Separation, Family, Wills, Trusts and Probate, Litigation and Disputes, Landlord and Tenant, Notary Public, Employment Law

Our business services include: Corporate and Commercial Law, Commercial Property, Litigation and Dispute Litigation, Employment Law, IT and Intellectual Property, Healthcare, Insolvency, Regulatory and Compliance, Marine

At Scott Bailey, we pride ourselves on providing a warm and friendly service, you will have top quality professional help from our team of experts who will put your best interests at the heart of their work.

Start Membership

Amcotshire

Gavin Ellys

Hursley Campus, Hursley Park Road, Hursley, Winchester, Hampshire, SO21 2JN www.amcotshire.com 01962 353214

Amcotshire, is a highly experienced Chartered Accountancy practice in Hampshire Cutting through the jargon, so you can concentrate on running your successful business, whilst we look after your accounting function We are specialist in providing bespoke accounting and business services to: Small to medium businesss and entrepreneurs, sole traders & professionals.

Create & Innovate Limited

Jeff Shrimpton

Lancaster Court, 8 Barnes Wallis Road, Segensworth, Fareham, Hampshire, PO15 5TU www.jeffshrimpton.actioncoach.co.uk 07973 141453

I’m Jeff Shrimpton, a business coach with a decade of experience. I help entrepreneurs enhance profitability, streamline operations, and foster team ownership. My goal is to build businesses that owners take pride in, without sacrificing personal life, relationships, or hobbies. Live your life by design, not default.

DecarbonEaser

Jim Lescop Winchester, SO22 5ED www.linkedin.com/in/jeanmarielescop 07342 752700

After 20 years working in corporations in Europe and Australia, Jim shifted career in 2021 from learning and development in businesses to raising awareness on climate and nature related risks for organisations. He heavily reskilled himself, obtaining a Certificate in Sustainable Finance with the Cambridge Institute of Sustainable Leadership (CISL) in 2022. His commitment to having an impact is his main driver while supporting businesses to uncover new opportunities.

Jag UFS Group

Edward Winkworth

5A City Commerce Centre, Marsh Lane, Southampton, Hampshire, S014 3EW 02380 677555

JAG UFS WORLDWIDE OCEAN – AIR – ROAD FREIGHT LOGISTICS - Competitive solutions, flexible options

With four decades of experience whatever your requirement, whether a one-off shipment or thousands of containers per year, Air Freight or Road Freight we can provide you with a seamless, bespoke freight solution. The JAG UFS Group move tens of thousands of shipments each year, from general shipments to out-of-gauge cargo, from major well-served markets to the more obscure origins and destinations. We offer a broad spectrum of ocean freight – Air freight - Road freight services encompassing full container load (FCL) and less than a container load (LCL) management.

Maidenhead Tutorial College

Edward Webster

69 Maidenhead High Street, Maidenhead, Berkshire, SL6 1LX www.maidenheadcollege.co.uk 01753 463648

We are a 16+ small tutorial college in the heart of Maidenhead serving the community and beyond with quality small group tuition for A-Levels, GCSEs and other qualifications. Providing access to GCSE and A level examinations across exam boards including for private external candidates.

Mardian Limited

Diane Dawkins

Southampton, Hampshire, SO31 6NB www.mardianmarketing.com 01489 576659

Diane is a seasoned marketing professional with a wealth of experience in marketing communications and digital marketing. With a Master’s degree in Marketing Management and over 20 years of industry experience, Diane has worked with Fortune 100 companies and well-known B2B and OEM businesses. Mardian Marketing offer SME businesses with help strategic marketing, marketing communications planning and implementation, digital marketing, demand generation, lead generation, content marketing, and event and trade show management. Plus, much, much more, please ask.

Southampton Hospitals Charity

Kate Saltrick

Mailpoint 135, Southampton General Hospital, Southampton, Hampshire, SO16 6YD southamptonhospitalscharity.org 023 8120 8881

Southampton Hospitals Charity is a registered charity that raises vital funds to enhance the care and treatment of patients at the University Southampton Hospital. With the help of our supporters, we offer financial support to various areas of the hospital that are beyond the scope of the NHS funding.

Queen Mary’s College

Victoria Renault

Cliddesden Road, Basingstoke, Hampshire, RG21 3HF www.qmc.ac.uk 01256 417500

Queen Mary’s College (QMC), Basingstoke, is located in the highly productive Enterprise M3 (EM3) LEP region and provides sixth form education to local young people between 16-19 year of age. The curriculum is innovative and responsive, aligned with local and national priorities, and supported by strong employer engagement. Our commitment is to foster skills in communication, employability and confidence, ensuring our students are well-prepared for the future.

Save Energy UK Limited

Jade Richardson

Unit 20, The Glenmore Centre, Fancy Road, Poole, Dorset, BH12 4FB

www.saveenergyuk.co.uk

01202 986262

Save Energy Offer a bespoke design service that takes into consideration your needs and requirements for today and the future! Come in and see us at our showroom where we can design a bespoke system for you! We are proud to have been helping home and business owners save money and protect themselves from the ever-increasing cost of energy for over 18 years (established 2005).

With 500+ reviews on Checkatrade, over 4500+ installations including homes, businesses, charities, and schools right across the South Coast. We like to pride ourselves on good products, good price and good back up service.