Business Voice Q4 2024

THE MAGAZINE OF HAMPSHIRE CHAMBER OF COMMERCE

SHAPING THE FUTURE OF THE REGION

NEWS

GLOBAL

CHAMBER POLICY

GREEN BUSINESS

EVENTS & TRAINING

Voice

THE MAGAZINE OF HAMPSHIRE CHAMBER OF COMMERCE

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ABOUT THIS MAGAZINE

Business Voice is a quarterly magazine distributed to around 5,000 members, affiliates and key businesses in the Hampshire region.

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BY ROSS MCNALLY HAMPSHIRE CHAMBER CHIEF EXECUTIVE

echnology drives the success of the Hampshire economy. We hear much about the strengths of other UK regions, whether in the North or the Midlands, but it is clear from the work the Chamber is doing in supporting exporters, helping shape skills through the Local Skills Improvements Plans, and addressing the challenges of net zero, Hampshire is at the centre of a dynamic technology super-cluster.

I think of this as a Technology Triangle and looking at our geography it is easy to see why.

advanced engineering, maritime, defence, life-sciences, aerospace, games, and more. These businesses are grappling with common challenges supporting innovation and growth.

TECHNOLOGY TRIANGLE

Addressing new digital solutions and AI, supporting new skills and employment needs, sourcing finance and investment, and reaching out to international markets, each requires ambition and strategic focus.

-UNLOCKING HAMPSHIRE’S SKILLS POTENTIAL

The region made up of Solent as a base, reaching north through to Basingstoke, Farnborough, and even Guildford and Thames Valley can boast an array of successful sectors including

Fortunately, we are equal to the task since our supercluster can access our world leading research institutions, logistics, and talent.

Enjoy this issue where we place a spotlight on how we are performing in this increasingly globally competitive environment

MEMBER NEWS

THE LATEST NEWS AND SUCCESS STORIES FROM CHAMBER MEMBERS

University of Southampton to establish India campus

The University of Southampton has become the first UK university to be granted a licence by the Indian government to create a comprehensive campus in the country.

The awarding of a licence from the University Grants Commission now paves the way for planning to progress. University of Southampton Delhi NCR will deliver education, research and knowledge exchange and enterprise activity in the country.

Professor Mark E. Smith, President and Vice-Chancellor of the University of Southampton, said: “In the 21st century, no university can be truly global without engaging with India. Our intention is to establish a campus that delivers social value and economic impact to India and the university by bringing together Southampton’s world class activities in education, research, and knowledge exchange and enterprise, with all the talent of the rising global superpower that is India.”

He further added: “Through this new campus, the University of Southampton will help deliver a critical element of the Government of India’s transformative agenda, playing our part in harnessing the potential, talent and capabilities of Indian youth.”

University of Southampton Vice-Chancellor

Mark E. Smith

‘Our intention is to establish a campus that delivers social value and economic impact to India and the university’

The university has been active in India for more than 50 years and has developed deep and mutually beneficial partnerships. The upcoming campus will enable the University of Southampton to build on these links by amplifying research collaboration and impact, extending teaching partnerships, creating twoway student and staff mobility, and ensuring local civic and community engagement.

Professor Andrew Atherton, Vice-President International and Engagement, said:

“University of Southampton Delhi NCR will be the first comprehensive international campus in India. It will foster academic collaboration and bring an international dimension to the Indian higher education system, opening up opportunities to study for a top 100 degree in-country.

“We will develop world-class, work-ready graduates with specialist and transferable skills that will enhance India’s fast-growing knowledge economy. We will undertake research and knowledge exchange in partnership with local universities, industries and government and apply the results to deliver real-world social and economic impact.

“This is a hugely exciting initiative for India, and our university, and we thank the University Grants Commission of India, the

Ministry of Education, the British High Commission, the Indian High Commission, and the British Council, for their confidence in our application” he added.

Lindy Cameron, British High Commissioner to India, said: “The new University of Southampton campus will be a centre of world-class education and innovation. It will also give more British students the chance to have the incredible experience of living and studying in India.

“This exciting collaboration will foster educational excellence and further strengthen the unique living bridge that connects our two countries.”

Alison Barrett MBE, Director India, British Council, added: “The University of Southampton’s decision to establish a campus in India is a testament to the thriving education partnership between India and the UK.

“This landmark development marks our shared commitment to the internationalisation of education, research and innovation as set out in the National Education Policy 2020. It reinforces our belief that education is a powerful catalyst for building bridges and cross-cultural understanding between nations and shaping a brighter future for young people.”

Marketing duo take on a daring challenge for charity

Two colleagues from employee-owned Emsworth marketing agency, MindWorks, have taken to the skies for a sponsored skydive, raising over £1,000 for the company’s charity of the year, Great Ormond Street Hospital Children’s Charity (GOSH).

Izzie Guimaraes and Kate Muscat took on the challenge for the charity which is close to MindWorks’ heart as fellow colleague, Adam King, has a five-year-old son whose rare condition, opitz G/BBB syndrome, requires many stays at the hospital.

Izzie said: “I absolutely loved every moment of my skydiving, it was such an exhilarating rush and an incredible feeling. I’m thrilled to have checked it off my bucket list, especially while raising such a lot of money for this important and inspiring charity. If you’re on the fence… take that plunge – you won’t regret it!”

Kate added: “The feeling of jumping out of the plane was indescribable and I loved every second of my skydive. I’d tell anyone thinking of doing it to fundraise for GOSH to just go for it! Not only did we help an amazing charity, but it gave me a huge sense of achievement.”

Izzie and Katie after their successful skydive

PROUD SPONSOR OF THE BOAT SHOW LUNCHEON

Building a thriving future in the Central South

By Peter Taylor, LLP Senior Partner Paris Smith

One of the great privileges of working in a professional service firm, is the ability to view the economic, political and socio-economic landscape in the region, nationally and further afield as if from a helicopter.

These valuable insights are derived from the fact that such professional firms - unless they are particularly niche in their offering - advise, represent and engage with businesses, organisations and people across the economic spectrum. Through listening and asking the key questions, one can understand the aspirations, challenges, and new-found solutions of those with whom one has the chance to engage and serve.

These insights are priceless. They provide the opportunity to share news of successes, solutions to challenges and issues faced across business sectors for the more significant benefit of the community where we live, work and play. Of course, there is the duty of confidentiality and data protection issues to bear in mind, but undoubtedly substantial benefits are gained in sharing and learning for the collective good.

The Central South region, with the ports of Southampton and Portsmouth as just two of many critical strategic assets, has much to commend it for. The pandemic’s lessons demonstrated that no business or organisation is an island. We all depend on others to a

greater or lesser extent to achieve meaningful outcomes. There is now a more powerful and meaningful collaborative approach across the regional economy, between businesses of the same sector, competitors and notably between public, private and voluntary sectors. There is a strong desire to make a difference both in the short and longer term so that all can have hope and, importantly, an opportunity to thrive.

‘We need to stand tall, be proud of what we have and what we can be’

Over recent years, this spirit of collaboration has been used in many ways to build a shared vision for the region's future. This strategic narrative is clear and concise and has been applied to continue to address the challenges we face. These include the skills needed for the future, talent development and retention, housing needs, the future of our towns and cities, health care and social care provision, as well as diversity and social inclusion. Good positive work in these areas has started and is ongoing.

The Solent, Hampshire, and indeed the cities, towns and communities within the Central South region have a crucial role in the

future of the regional and national economy. We are rich in assets across numerous sectors and have an international reach and reputation. Marine and maritime are naturally central because of our geographical position. These assets and the opportunities they provide create a draw and interest to those in other parts of the country and ensure the region is attractive for inward investment from overseas.

We need to stand tall, be proud of what we have and what we can be, mindful of the ongoing challenges we collectively have to face with a commitment to find solutions and exclaim from the rooftops so that others can understand and be inspired by the benefits of living, working and playing in this region. The Southampton Boat Show is an excellent platform for us to come together collectively to talk formally and informally about the great news of the Central South, its talents and the scale of the opportunity that this region has for anyone seeking to base a business here.

Paris Smith is proud to play its part in continuing to contribute to the community through its insights, networks and professional experiences.

Peter Taylor, LLP Senior Partner Paris Smith

Unlocking AI’s potential

Overcoming adoption hurdles and gaining a competitive edge with Microsoft Copilot

By Jesse Harfield, MD, FluidOne Business IT –Camberley

As a lead member of the Hampshire Chambers of Commerce, we are looking forward to attending upcoming Chambers events to represent the Camberley branch of FluidOne, and engaging in conversations around Cyber Security and AI, specifically Copilot.

Since Copilot launched in 2023, awareness has soared, but sustained adoption has struggled. While many businesses believe they should be using AI, they’re not fully sure how to, or what can be achieved if implemented effectively.

‘Only by embracing the technology we will be able to then innovate as further AI features and applications become mainstream’

Microsoft recently published a report stating that 75% of typically desk-based users are using generative AI at work, with power users (those using AI several times per week) disclosing they are saving more than 30 minutes per day by leveraging AI.

While familiarity and confidence are growing around the basic functionality of AI as a productivity tool in transcribing, content creation, and summarising, the key to being different in AI, where the competition will in

TECHNOLOGY TRIANGLE -UNLOCKING HAMPSHIRE’S SKILLS POTENTIAL

the end all have the same access to the same tools, is applying it to your unique customer data.

For example, Copilot Studio can provide real AI benefits, instantaneously analysing tickets to find solutions and root causes, or extracting business intelligence from disparate customer data sets to identify trends and whitespace. With complex and automated analysis and insight, that 30 minutes time saving could multiply, as well as giving businesses a real competitive advantage.

FluidOne have a team of trained experts facilitating Copilot and consultancy, helping businesses overcome concerns around security of adoption and providing advice on how to get their customer data AI-ready.

We’re working to further expose our non-customer facing staff to Copilot’s capabilities. Our CEO, Russell Horton, has rolled out a Copilot pilot scheme for the business, providing access to a group of users in various roles and departments within the organisation. The user group will explore new ways of working, share tips and tricks with each other and build skills in AI with both theory and practice.

Russell said: “Only by embracing the technology we will be able to then innovate as further AI features and applications become mainstream, and to be experts in order to advise our clients on how they can leverage AI for their advantage and productivity.”

We’re looking forward to exploring this topic further at upcoming events as sharing our growing experiences of how Copilot’s supporting us at FluidOne.

Mia welcomed to the team at Carswell Gould

Carswell Gould has bolstered its marketing technology expertise with the addition of Mia Parmiter (pictured) as the agency’s newest team member.

Mia brings impactful marketing experience to her new role as Marketing Account Manager, gained from her previous work on technical projects, data analytics, consulting, and client relationship management.

Having graduated from Cardiff University with a degree in Business Management with Marketing, Mia launched her career with Clevertouch Marketing, cultivating an impressive skillset in marketing technology.

‘I’m eager to put my people skills into practice by building relationships with clients at CG’

She then joined an advertising agency, where she focused on developing and managing marketing campaigns, UX (User Experience) and website design, primarily within the health sector. In addition to her client-facing work, she also played a key role in managing internal marketing and event management efforts.

Mia said: “I’m delighted to join the brilliant Carswell Gould team, working for a company with clarity, collaboration, and creativity at the heart of everything it does. Not only do they have a vast amount of talent, knowledge and success, but they’re also great people.

“I’m eager to put my people skills into practice by building relationships with clients at CG. I’m adaptable and embrace challenges, which I believe will enable me to manage complex projects effectively. “

Gareth Miller, Managing Director of Carswell Gould, said: "We are delighted to have Mia on board. Her diverse experience and passion for creative problem-solving align perfectly with our mission to deliver innovative and effective marketing solutions for our clients.”

Rosie

Barnard, Marketing Business Partner for Fair Ways, hands over to Jodie Young, Fundraising Officer for Portsmouth Hospitals Charity

Local business park to support hospital

Lakeside North Harbour has announced that Portsmouth Hospitals Charity has been selected as its Charity of the Year for 2024/25, following on from a very successful charity partnership with local child services support organisation, Fair Ways Community Benefit Society.

This partnership reflects Lakeside’s commitment to making a meaningful impact in the local community by supporting a charity dedicated to enhancing patient care and staff wellbeing across Portsmouth hospitals.

Portsmouth Hospitals Charity raises funds to make a positive difference for patients, their families, and the staff who support their care. Through its efforts, the charity helps improve facilities, purchase vital equipment, and support research and innovation within the Portsmouth Hospitals University NHS Trust. Lakeside invited occupiers to cast their votes for their preferred choice of Charity of the Year and, through the My Lakeside App, Portsmouth Hospitals Charity received over 40% of the total votes, with the rest of the votes split between the other three nominated charities.

As Charity of the Year, Lakeside will support Portsmouth Hospitals Charity by hosting events and keeping the campus businesses informed about the charity’s activities.

‘We look forward to productive year with the charity and hope to see them continue to flourish’

Simon Bateman, Asset Manager at Lakeside North Harbour, said: “Lakeside North Harbour is proud to partner with Portsmouth Hospitals Charity, an organisation that shares our values of community support and excellence in care. We look forward to a productive year with the charity and hope to see them continue to flourish.”

Kate Sandys, Head of Charity, Portsmouth Hospitals Charity, said: “We are absolutely delighted to be the next Charity of the Year for Lakeside North Harbour. Portsmouth Hospitals Charity works to enhance patient care and support staff welfare across Portsmouth Hospitals University NHS Trust. We are delighted that the staff at Lakeside wanted to support us!”

HSDC in celebration after ‘Good’ Ofsted inspection

Following a full Ofsted inspection carried out in May 2024, HSDC is proud to announce that it has retained its overall ‘Good’ grading with outstanding features - including the highest possible rating of ‘Strong’ for its contribution to meeting local, regional and national skills needs plus an ‘Outstanding’ rating for its adult learning provision.

The new skills judgement assesses how effectively colleges contribute to meeting the skills needs of employers and the local, regional and national economy through the range of programmes that they teach, the content and planning of that curriculum and their engagement and collaboration with employers and stakeholders.

‘We

are thrilled with this excellent Ofsted

report’

HSDC is currently the only college to obtain the top rating in this new judgement in the Solent area and to be rated ‘Outstanding’ for Adult Learning provision.

Mike Gaston, Principal and Chief Executive said: “We are thrilled with this excellent Ofsted report which recognises the hard work and dedication of our staff, students, and entire HSDC community including our valued partners. Our focus remains on ensuring that every young person or adult who studies or trains with us receives an experience which enables them to achieve their dreams.”

SOME

KEY HIGHLIGHTS FROM THE REPORT

Students & apprentices

Learners and apprentices across curriculum areas and campuses benefit from learning upto-date knowledge and industry-specific skills.

Learners and Apprentices develop the essential knowledge and skills they need to achieve their qualifications well.

Learners and apprentices benefit from feedback to help them improve their work. Consequently, learners and apprentices are prepared well for when they enter the workplace. They feel safe while at college and in the workplace.

Apprentices value the subject expertise of their work-based trainers. They appreciate how trainers contextualise their learning, so they quickly develop new skills that they apply in the workplace. They enjoy their course and feel part of a caring college community.

Adult learners

Adult learners develop positive attitudes to learning and high standards of professional behaviour. Adult learners are passionate about their learning. They engage well with the interesting and challenging lessons that teachers provide, and which are closely aligned to learners’ needs. This contributes to the adult learners’ rapid progress and they achieve exceptionally well.

Staff

Staff tailor courses carefully and support learners and apprentices, including those with additional needs, to become more confident, resilient and independent.

Staff plan learning logically so that learners and apprentices build knowledge and skills over time securely.

Learners and apprentices benefit from skilled and experienced teachers. Staff provide learners and apprentices with opportunities to participate in a wide range of clubs, societies and special interest groups such as the debating society.

Leadership, skills & stakeholders

Leaders have a clear and ambitious vision to raise learners’ and apprentices’ aspirations and improve their life chances through highquality education and training. They collaborate closely with stakeholders to design courses that enable learners and apprentices to make good progress in their academic and personal lives.

The college makes a strong contribution to meeting skills needs. College leaders, governors and staff engage very effectively with a broad range of stakeholders.

They are highly aware of and responsive to the needs of their area as articulated in the

Savills in call for increase in housing supply

An undersupply of housing in key employment locations is constraining economic growth in England, with Savills urging the Government to ensure the right infrastructure is delivered in line with housing and employment growth.

Workforce productivity is increasingly important given its bearing on attracting inward investment, ability to pay higher wages and higher tax revenues for the Government which can be reinvested in critical services and infrastructure. The UK’s low productivity (output per capita is 15-20% below the highest performing G7 countries of Germany and the USA) is a major reason why its growth has stalled.

According to Savills research, an undersupply of housing has contributed. A shortage of new housing connected to growing employment locations limits the ability of workers to move to more productive jobs. In turn, this means that the potential for cities to benefit from the agglomeration effect, where higher concentrations of firms and workers drives economic efficiencies, is constrained.

Colin Wilkins, Development Director at Savills, said: “When considering the location of their business, commercial occupiers need to be sure they will be able to attract and retain the workers they need and a key part of

that is being confident that there is an adequate supply of housing. Delivering the housing to support productive locations is fundamental – a key piece of infrastructure to support long term economic success.”

At present, economic growth projections or ambitions are not factored in to planning for housing in England through the Standard Method calculation.

Researchers at Savills have split the country into quintiles using Oxford Economics forecast for GVA growth over the next five years. The areas with the highest economic growth are mainly in London and the South of England.

This top quintile for economic growth represents over a third of housing need in England, based on the Standard Method calculation. With the addition of the second quintile, over 50% of housing requirements is allocated to high growth local authorities. The NPPF does therefore establish the principle of aligning housing delivery with economic growth.

‘The shortfall in housing supply against economic ambition is compounded further when looking at delivery levels’

Emily Williams, Director, Residential Research at Savills, said: “The total shortfall in local plans in highest growth areas against the standard method is 35,000 homes, over 10% of the total requirement in England.

“The shortfall in housing supply against economic ambition is compounded further

Colin Wilkins, Development Director at Savills

Sir Keir Starmer’s Government is urged to deliver better infrastructure

when looking at delivery levels. The LPAs with the highest forecast economic growth only built 23% of new homes in England in 202223, resulting in a shortfall of over 41,000 homes against standard method requirements. Rather than using the standard method as a starting point, and adjusting upwards to reflect economic growth potential, LPAs with the highest productivity potential are not meeting even the baseline level of housing need. This will lead to worsening affordability, reducing the ability for workers to move for more productive jobs.”

One option for the Government would be to set clearer requirements through revisions to the NPPF so that local authorities respond to future economic growth projections when setting housing targets. This would also need to

be coupled with a strengthened strategic approach across adjoining local authorities to make sure that overspill need from urban local authorities with tight boundaries is accommodated in linked Travel to Work Areas.

This strategic approach could be further enhanced by focussing infrastructure investment to unlock sites and market capacity in high growth areas. There is currently little that could support potential growth along the South Coast or the South West.

Equally, the £3.6bn of Housing Infrastructure Funding (HIF) allocated to date has been spread fairly equally across the country, rather than concentrated in the places with the greatest growth potential or the greatest affordability challenges.

Gavin Hall, Planning Director at Savills Southampton, said: “A potential devolution deal for the South Coast or Central South is a focus that needs to be grasped now to implement the change that the region needs to meet these opportunities and attract the required funding opportunities. Where there are areas with higher residential values, there is greater scope to extract funds through planning gain. This can then be re-invested in high quality infrastructure and to support areas within the region’s cities, in particular those that have high levels of deprivation that need to be addressed.”

Students raise funds for mental health

An exhilarating circuit challenge helped students raise hundreds for mental health during a recent fundraising event.

Public Service students from Alton College, alongside Sports Club Engagement and Community Fundraising Officer Lorna Howes from Havant and East Hants Mind, participated in a circuit challenge in order to raise funds for mental health charity, Mind.

Lorna, who visited the college last year to speak to students on the importance of mental health whilst also assisting students with planning the event, was in attendance to support the students whilst participating in the challenge too!

The fundraiser, which was in support of Mental Health Awareness Week, was an excellent opportunity for students to work together to plan and execute a fundraising event in aid of such an important charity.

‘I would like to say a massive thank you to all the students who took part in the circuit challenge’

Alongside fundraising, both Alton College and Havant and East Hants Mind regularly work together to support mental health, including Alton College students wearing the Mind logo on the back of their t-shirts to showcase the importance of both Mind and mental health.

Lorna Howes, from Havant and East Hants Mind, said: “I would like to say a massive thank you to all the students who took part in the circuit challenge as part of Mental Health Awareness Week. It was great to see you all working together, motivating and supporting one another and having fun while moving and exercising.

“It was really encouraging to see the group develop and share their understanding of how movement can support our mental health. All while raising funds and awareness for HEH Mind; with an amazing £250.00 being raised by the students.”

Emily Williams, Director, Residential Research at Savills

Outsourcing is the answer to the IT expertise drought

By James Cripps, CEO Enhanced

The digital revolution has reshaped the modern business landscape, presenting boundless opportunities for innovation and growth. However, this technological transformation has given rise to a formidable challenge – the widening digital skills gap in the UK. As companies across industries strive to harness the power of emerging technologies, the demand for technical expertise has outpaced the supply, leaving organisations grappling with a shortage of skilled IT professionals.

This expertise drought poses a significant threat to operational efficiency, competitiveness, and long-term sustainability, making it imperative for businesses to adopt strategic solutions to bridge the chasm and unlock their full potential.

The digital skills gap is a nationwide concern, with far-reaching implications for businesses of all sizes. According to the Open University, 63% of UK organisations report that digital skill shortages are having a negative impact on their operations.

The consequences of the IT expertise drought

Overworked and understaffed IT teams find themselves trapped in a reactive cycle, dedicating efforts to maintaining systems and addressing issues, leaving little bandwidth for innovation or optimising processes.

A strategic imperative

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In the face of this formidable challenge, outsourcing IT functions has emerged as a strategic imperative for businesses seeking to bridge the expertise gap and unlock their full growth potential. By partnering with an experienced technology provider, companies gain access to a deep bench of certified experts across the latest technologies, platforms, and solutions, thereby augmenting or complementing their existing teams with specialised knowledge.

The financial benefits of outsourcing IT

Contrary to common misconceptions, outsourcing IT can be a financially sound strategy when executed effectively. A study by Computer Economics found that outsourcing IT reduces annual costs by an average of 15%. Beyond cost savings, outsourcing IT offers

Overcome the IT shortage

‘An ideal IT provider should possess a broad, diverse technical skill set across all areas – hardware, software, cloud, security, and more’

numerous operational advantages.

According to Computer Economics, 63% of organisations report increased efficiency and productivity, 54% cite improved responsiveness and reduced downtime, and 35% attribute cost-cutting initiatives to their decision to outsource IT functions.

The value of a strategic IT partnership

Realising the full benefits of outsourcing IT hinges on choosing the right strategic partner.

An ideal IT provider should possess a broad, diverse technical skill set across all areas –hardware, software, cloud, security, and more. A true strategic IT partner acts as an extension of your organisation, providing not only technical support but also consulting, strategic planning, training, and full lifecycle coverage – from assessment and planning to implementation, management, and ongoing support.

Unlocking profitability through technology optimisation

One of the most significant advantages of partnering with a strategic IT provider is the ability to transform IT from a cost centre into a revenue generator and profit driver. By optimising infrastructure, automating processes, leveraging data analytics, and implementing digital transformation initiatives, businesses can drive substantial cost savings, productivity gains, scalability, competitive advantages, and growth enablement.

More IT leaders are turning to strategic outsourced partners to equip their organisations with the technical expertise required to thrive in our digital era. Essentially, you want a partner that augments your team, transfers knowledge, and works as an extension of your organisation to drive tangible results.

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Business and community cohesion

The impact on business of a thriving, cohesive community cannot be underestimated. Flourishing communities and local businesses share a symbiotic relationship where each fosters and sustains the other’s confidence, growth and development. A prosperous community creates an environment where local businesses can succeed, and these businesses, in turn, contribute to the vibrancy and economic health of the community.

In the UK, the numbers of elderly, disabled, and vulnerable individuals are on the rise. Providing sufficient care to these communities is essential for building an inclusive, diverse, and supportive society. This begins with quality of life at home, and the standard of these homes which in too many cases is poor. Stress is an unwelcome companion that often arises from living in substandard housing.

‘Parity Trust is committed to making homes decent, ensuring that people can continue living in warm, secure, and comfortable environments’

The ongoing battle with disrepair can lead to feelings of helplessness and hopelessness. As the problems persist, stress levels rise, further exacerbating mental health issues.

Repairing or adapting homes can be costly, which is why secured home improvement loans for cash poor homeowners and those marginalised from mainstream finance, offer an attractive solution if provided by an ethical lender, such as Parity Trust Limited, a not for profit, socially responsible lender.

By collaborating closely with local authorities across Hampshire, Surrey and Sussex, Parity Trust is committed to making homes decent, ensuring that people can continue living in warm, secure, and comfortable environments in a community that thrives.

Sandeep Sesodia, Chief Executive Officer at Parity Trust, offers some of the factors impacting how better housing can collectively enhance the business environment and economic growth:

Increased property values

Parity Trust promotes responsible homeownership, leading to well-maintained properties that increase in value. An overall increase in property prices benefits everyone in a local area. Many business owners also own commercial property, and as residential property values rise, commercial property values often follow suit. Furthermore, higher property values mean higher tax revenues, creating more income to invest in infrastructure, public services and amenities, which further enhances desirability for businesses and residents alike.

More work for local construction trades

The local economy also benefits when homes are maintained, as it provides business for local tradespeople and the broader supply chain, whether it is funded privately, through local authority grants and loans for homeowners, or contracts for maintaining social housing. It’s also critical to address the number of empty properties. Given the shortage of housing stock, assisting landlords in renovating homes that are in disrepair has become more essential than ever, and Parity Trust assists here too.

Community stability and business growth

Safe and comfortable homes contribute to community cohesion and stability, which is essential for business operations. This stability also attracts investment, as companies prefer to establish operations in areas with a secure and predictable environment. Furthermore, stable communities foster a sense of pride and ownership among residents, who are more likely to support local businesses and contribute to community development initiatives.

Attraction and retention of talent

Businesses thrive when they can attract and retain top talent. High-quality housing is a critical factor in this equation. Cities and regions that offer safe and comfortable living conditions are more attractive to professionals and their families. This is especially true for high-skill industries where competition for talent is fierce. Companies located in areas known for good housing can leverage this advantage to attract skilled workers, enhancing their competitiveness and innovation potential.

In conclusion, the business impact of people living in safe and comfortable homes is substantial and multifaceted. By recognising and supporting the importance of good housing, Parity Trust in partnership with local authorities is contributing to a healthier, more productive, and economically vibrant society, and plenty of work remains to be done.

Sandeep Sesodia, Chief Executive Officer at Parity Trust

Labour's proposed changes to tech, data and AI regulation

Anew Labour government means change, and looking at the King's Speech, it seems big ones are coming for tech, data and AI regulation.

Tech, data, and AI are embedded into nearly everything we do daily, and it's important that businesses understand the implications of these developments to harness the benefits. During the speech, key legislation was announced that will impact all major sectors.

The first, the Cyber Security Resilience Bill, looks to ensure the digital infrastructure businesses rely on is secure enough to address increased risks of cyber threats – the first change to cybersecurity legislation in six years.

The Digital Information and Smart Data Bill looks to enable innovative uses of data, provide guidelines on its usage to boost economic growth and introduce 'Digital Verification Services' to reduce the time, cost and risk associated with verifying digital identities.

In relation to proposed reforms to the UK's GDPR-based legal framework, which weren't progressed due to the election, no specific

plans were mentioned but the background briefing notes say there will be “targeted reforms to some data protection laws”.

Regarding AI, Labour plans to introduce legislation placing requirements on developers building the most powerful models. What could this mean?

Details are up in the air, so for now, it’s as it was with the previous government. There has been speculation over whether or not Labour will adopt a form of the EU AI Act, which critics say is too prescriptive and may stifle innovation. Alternatively, it may be a mix of guidance and reports coming from various regulatory bodies.

Whatever form this takes, it should provide a much-needed framework for development and tackle the risks associated with AI technologies.

Curious as to how these changes impact your business? Get in touch with Andrew Kimble (pictured).

Andrew Kimble (Partner) andrew.kimble@wbd-uk.com

Meet the region’s best innovators at #VFS2024

Venturefest South is the fastestgrowing innovation and business growth programme in our region. Its eighth year culminates with a ‘festival of innovation’ at the Utilita Bowl in November.

The festival of innovation will take place at the Utilita Bowl, Southampton, on 14 November.

Venturefest 2024 is an in-person showcase and networking event set to bring together more than 1,000 tech innovators, entrepreneurs, investors and commercial partners. On the #VFS2024 agenda are workshops, presentations and pitch opportunities, all designed to accelerate the growth of aspiring SMEs by putting them face-to-face with people in the business ‘ecosystem’ who have the resources to invest in them.

The event also hosts the annual Venturefest awards, with smart energy solutions provider powerQuad picking up the Innovator of the Year gong in 2023.

Venturefest attendees include start-ups and established firms working in areas such as digital, green tech, marine, engineering, creative, aerospace, marketing and automotive.

Ed Gould, Founding Partner and Chair of the Venturefest board, said: “Venturefest enables innovators to connect the dots and scale up for growth.

‘There is world-class innovation going on in many industry sectors in the region’

“It helps with essential issues such as access to finance, supply chain management, sourcing materials, solving recruitment challenges and meeting legal requirements.

“We bring together innovators, entrepreneurs, the education community and investors from Bournemouth to Chichester and up to Surrey. The aim is to establish lasting, productive relationships that make good things happen. There is world-class innovation going on in many industry sectors in the region. We all have a vested interest in developing the reputation of the south as a great place to incubate and grow businesses.

“Our economic future is going to be built on

technology and innovation and the Venturefest proposition is that our region will do far better if we work together and invest in the south’s ecosystem. We attract student entrepreneurs right through to big established players.”

Launched on a not-for-profit partnership basis in 2016, Venturefest South has grown rapidly as an information sharing and support network.

Ahead of the Utilita Bowl festival, the Venturefest South programme features ‘rumble’ events throughout the year which, in Ed’s words, “provide small moments that focus on agitating the ecosystem and entrepreneur community”.

TECHNOLOGY TRIANGLE - UNLOCKING HAMPSHIRE’S SKILLS POTENTIAL

Ed, whose communications agency Carswell Gould was instrumental in the launch of Venturefest South and now acts as its delivery mechanism, added: “Venturefest is a catalystbased on open collaboration and what people want to get out of it.

“From the tech and knowledge innovation point of view, we want to shine a light on our region as one of the best places in the UK to turn a good idea into a great business. We can make a powerful statement about that and we are continually spreading the word more widely each year.

“Anyone can apply to be a Venturefest innovator and get a funded showcase spot at our festival so if you are doing interesting things, we want to hear from you.”

Headline Venturest partners are the National Oceanography Centre, National Biofilms Innovation Centre, the Defence Science and Technology Laboratory dstl, law firm Blake Morgan and patents specialist Openshaw & Co.

Other key partners include the British Business Bank, Creative Network South, Barclays Eagle Labs, the universities of Southampton, Portsmouth and Winchester, Arts University Bournemouth and the South Hampshire College Group.

Ed Gould, Venturefest South

Prism eLogistics (UK) Ltd invests in machinery for enhanced efficiency

Prism eLogistics (UK) Ltd is thrilled to announce a significant investment in new warehouse facilities and cuttingedge machinery. This strategic move underscores our commitment to providing exceptional service and meeting the growing demands of our customers.

Our new warehouse is equipped with the latest technology including 8K CCTV, energy efficient LED lighting with automatic detection, Paxton door entry systems, smart picking lanes, new contract packing WMS

software, high-level and low-level picking terminals and automated conveyor systems. In addition to the warehouse expansion, we have also invested in a fleet of advanced machinery. These new machines will enable us to:

• Reduce our carbon footprint

• Increase capacity

• Provide a solution for companies to switch from printed pet bottles to clear allowing closed loop recycling while maintaining branding using a recyclable shrink sleeves.

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This investment reflects our dedication to continuous improvement and our unwavering focus on customer satisfaction. We believe that these enhancements will position us as a leader in the industry and allow us to better serve our customers for years to come.

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Science Park is investing in the future

The University of Southampton Science Park has been a home for ground-breaking science and tech companies since it was created in 1983. As a new 25-year masterplan for the renowned Chilworth campus kicks in, Chief Executive Dr Robin Chave explains the park’s role in putting our region at the heart of the UK’s ‘innovation map’.

More than 100 tech firms, many with worldwide reach, currently rely on the facilities, services and support provided by Southampton Science Park Chief Executive Dr Robin Chave and his team.

Set amid a beautiful conservation area offering a tranquil landscape, the park has around 350,000 sq ft of labs and offices, with occupants benefiting from flexible leases, custom fit-outs and a range of on-site business support events.

Activities pursued by the present list of companies at the park represent many of the leading-edge tech innovations of our time.

The range is vast. It includes AI-powered healthcare monitoring, spacecraft propulsion, air cargo drones, stem cell tissue regeneration, solar power expansion, healthy carbohydrate consumption, 3D audio systems, digital signage, gas network optimisation and orthopaedic treatment through nanoclay polymers.

Tech cluster

Resident businesses are a mix of start-ups, early-stage university spin-outs, established, scaling SMEs and UK offices of multinationals such as life sciences giants Promega and Merck, and industrial manufacturer Siemens.

“You need companies at both ends of the size range for a viable cluster,” said Robin, a former project manager with defence firm QinetiQ, who joined the park as Operations Director in 2010 and was promoted to Chief

Executive in 2019. “Larger businesses bring supply chain connections with them. That complements the agility and fresh ideas of smaller companies, thereby supporting the tech ecosystem we have developed.

“The reason tech companies want to come here is because they are surrounded by other outstanding innovators from different sectors. One company’s asks are another company’s solutions.

“The leadership team has long experience in the tech field and the many factors that support growth such as raising investment, HR and logistics. We understand that tech businesses have unique needs for bespoke research and development facilities and specialised working spaces. Most other landlords wouldn’t welcome an explosives lab on their premises, but we do!”

Business support

A University of Birmingham graduate with a doctorate in advanced materials engineering and experience in automotive research, Robin says the park is part of a region that “feels innovative”.

He added: “We are an independent commercial entity, a key innovation driver, but businesses are attracted to us because they want to work alongside a highly regarded, research-intensive university and benefit from its graduate talent. We also play an important role in providing the right environment to commercialise research arising from the university’s laboratories.

“It’s all about growth. We enjoy high levels of occupancy, currently around 90%, but we always make sure there is some space available for firms that need to move to grow. This retains talent in the area, helping to protect and grow the region’s economy.

“The aim of our principal support programmes, notably the Catalyst business accelerator, is to help catapult entrepreneurs with good ideas into commercial success.”

Masterplan

As the first step in the park’s new 25-year masterplan, Robin and his team recently announced plans for a new landmark R&D facility. The aim is to help tackle a widely recognised shortage of laboratory space in the south for research-based enterprises.

“This kind of development is essential if the UK doesn’t want to risk losing out on its science superpower status,” said Robin.

Pending planning permission, the 36,500 sq ft facility should be ready for occupation as early as 2026.

Sustainability

The plans complement an already central focus on sustainability and working towards net zero; the park has more than 850 solar panels which last year helped to save nearly 70 tonnes of carbon emissions.

“Our engineering hub is a true co-location of academia and business,” said Robin. “Great things happen when you put these two sectors in the same place. It will help investigate and

New landmark facility at The University of Southampton Science Park

- UNLOCKING HAMPSHIRE’S SKILLS POTENTIAL

meet the sustainability challenges of urban living in areas such as transport, waste management and energy efficiency.”

Investment returns

Asked if he has a message for the new Government, Robin said: “The growth that the Government requires will start from university research and here at the Science Park, we have a role to play in that.

“How to attract, retain and grow the skills that tech businesses need, including graduate talent, is one of the top concerns of our resident businesses. We welcome any progress on the skills agenda nationally and locally.

“Then there is the perennial issue of access to finance. The ideas, the tech, the innovation – all of that is here in the south but we need to have an investor-friendly environment that encourages people who are prepared to take the risk to commit funds. Access to private equity is very important for start-ups. They are, by their nature, unknown, so they present a risk for investors but they also offer potentially greater rewards compared to established firms.

“The Government must not forget that the south is a highly tuned engine of wealth creation. If you put money into the region, you will get money out of it.”

Helping SMEs to unlock the many benefits of exporting

UK Export Finance (UKEF) is a UK Government ministerial department and the nation’s export credit agency (ECA). UKEF helps exporters access working capital and manage the risk of not getting paid by offering a government guarantee. It partners with private sector finance providers and other countries’ export credit agencies to grow UK exports and international trade.

UKEF supports companies of all sizes and multiple sectors across the UK. It helps UK companies:

• Win export contracts by guaranteeing finance to buyers so they can source from the UK

• Fulfil more orders by unlocking working capital to take on new or higher value contracts

• Get paid for their products and services with insurance against buyer default.

Operating for over 100 years, UKEF is an awarding winning ECA with an extensive track record of success in supporting UK businesses to reach new international markets. Some of UKEF’s most popular products are the General Export Facility, Export Insurance Policy and Bond Support Scheme.

General export facility

Provides a partial guarantee to a UK business’s bank to help them gain access to trade finance, including loans and letters of credit. UKEF’s guarantee can unlock

working capital to support business growth – without being tied to a specific export contract. This helps businesses cover the everyday costs linked to exporting, including buying materials and upgrading their premises.

Export insurance policy

Insures businesses against the risk of not being paid for export contracts, or of not being able to recover the costs of performing a contract because of certain events. UKEF may be able to provide cover even when the private market cannot offer insurance.

Bond support scheme

If the terms of a contract require a bond, such as performance guarantees or advance payment guarantees, UKEF’s Bond Support Scheme can guarantee up to 80% of the bond’s value to the exporter’s bank, allowing the bank to release the cash needed to secure the bond back to the exporter to use as working capital.

UKEF can help SMEs through its network of regional Export Finance Managers based around the UK who can provide free and impartial consultations to businesses on their export finance needs. They help UK companies to check they are getting the appropriate export finance support and, if not, guide them on how to bridge any gaps.

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UKEF’s finance, insurance and guarantees can help businesses of all sizes access working capital, manage risks and compete on a global scale. Get in touch to see how they can help your business reach new markets: Richard.Armstrong@ukexportfinance.gov.uk

Southampton Science Park Chief Executive

Dr Robin Chave

CHAMBER NEWS

ADVICE, NEWS AND UPDATES FROM THE CHAMBER

Sustainability is key to business success

As the business landscape continues to evolve, companies across all sectors are recognising the importance of embedding sustainability at the heart of their operations.

In 2024, Hampshire is once again poised to lead this charge, offering businesses the opportunity to turn environmental responsibility into a competitive advantage.

Enter Unlocking Hampshire’s Green Potential 2024, one of the South of England’s premier B2B environmental events, hosted by the Hampshire Chamber of Commerce and Destination Basingstoke.

Building on the success of last year’s event, this year’s forum promises to be bigger and better, providing invaluable insights into how businesses can practically achieve their Environmental, Social, and Governance (ESG) goals. This year’s theme, People, Planet, Profit, underscores the growing realisation that sustainability is not just a moral imperative but a business strategy that drives long-term success.

A

forum for change

Unlocking Hampshire’s Green Potential offers an unparalleled opportunity for businesses looking to deepen their understanding of sustainability and green initiatives.

With leading experts, education providers, and green champions in attendance, the event provides actionable insights for businesses eager to implement sustainable practices.

Whether you're an SME or a large corporation, the event is designed to help you navigate the evolving regulatory environment and consumer expectations that are increasingly geared towards sustainability.

Hosted at the Apollo Hotel in Basingstoke on Thursday, 7 November from 9am, the free event is supported by Suez, Basingstoke and Deane, and Trustmark – three organisations known for their commitment to sustainability and green innovation. The focus this year is not only on sustainable business practices but also on developing the green skills necessary to thrive in an environmentally conscious marketplace.

Learning from industry leaders

What sets Unlocking Hampshire’s Green Potential apart is its emphasis on practical, real-world examples.

Throughout the day, a range of guest speakers will share their experiences, offering first-hand advice on how to champion sustainability within your business. Exhibitors from across industries will showcase their solutions, highlighting ways they’ve successfully embedded green values into their operations.

A panel of green skills experts will also take centre stage, discussing the future of the green

The Apollo Hotel in Basingstoke will host the event

economy and how businesses can equip themselves with the necessary skills to meet the demands of this new era.

This focus on upskilling reflects the growing need for employees and leaders who can drive sustainability initiatives from within, ensuring businesses are well-prepared to meet both regulatory demands and consumer expectations.

People, planet, profit: the new business mantra

The business case for sustainability is stronger than ever, and Unlocking Hampshire’s Green Potential seeks to show just how closely linked sustainability is with profitability.

Today’s consumers are increasingly looking to support businesses that prioritise the environment, and the event aims to highlight how aligning with green values can help businesses unlock new revenue streams, reduce costs, and enhance their reputations.

The triple-bottom-line approach – People, Planet, Profit – will be central to discussions at the event.

By focusing not only on financial success but also on social and environmental impact, businesses can create a more sustainable and resilient future.

For those just beginning their sustainability journey, the event will offer practical steps on how to take action, whether it’s reducing waste, improving energy efficiency, or exploring renewable energy options.

‘The event is designed to help you navigate the evolving regulatory environment and consumer expectations that are increasingly geared towards sustainability’

A platform for networking and collaboration

Unlocking Hampshire’s Green Potential isn’t just a learning opportunity; it’s a chance to network with like-minded businesses.

The forum provides the perfect platform for collaboration, allowing attendees to exchange ideas, form partnerships, and explore new ways to drive sustainability within their operations. Attendees will be able to meet exhibitors who are leading the way in green innovation, from sustainable supply chain management to eco-friendly product design.

Moreover, businesses that have a green story to tell are encouraged to get involved by exhibiting and sharing their journey with others.

A local movement with global implications

At its core, Unlocking Hampshire’s Green Potential is about celebrating and harnessing the power of local businesses to create meaningful change. While the forum highlights local successes, the lessons learned and innovations showcased have global relevance.

For those interested in exhibiting or learning more, contact events.south@hampshirechamber.co.uk and take the first step in unlocking your company’s green potential.

LSIP reaches important milestone

Hampshire Chamber of Commerce has released the Local Skills Improvement Plan (LSIP) Progress Report. This report was released simultaneously with the EM3 (including all of Surrey) LSIP Progress Report published by Surrey Chambers.

These reports highlight the significant strides made by delivery partners across Hampshire and Surrey to help enhance the skills landscape, since the publication of the LSIP reports in August 2023. Both reports give employers, education and training providers and wider stakeholders an up-todate insight into the skills system across the whole of Hampshire, Isle of Wight and Surrey.

‘The Solent LSIP is on course to have a tangible impact on improving the skills ecosystem and responding to future demand for skills’

LSIPs are an initiative funded by the Department for Education, the aim being to put employers at the heart of the skills agenda and build stronger and more dynamic partnerships between employers and further education providers.

Claire Froggatt, Solent LSIP Programme Director, said: “We are thrilled to publish our LSIP progress report, this is an important milestone in our LSIP journey, we have made significant progress against its objectives and key activities, I’d like to thank our many partners and stakeholders from business to education providers in supporting the progress to date, there is still much to do, but we are on course to make positive changes to the skills system, ensuring it is easier to navigate and supports the local economy.”

The Minister for Skills, The Rt Hon Baroness Smith of Malvern said of this achievement: “I welcome the publication of the Local Skills Improvement Plan Progress Report for the Enterprise M3 (including all of Surrey) area. These reports set out progress

made on meeting the skills needs of local employers. As well as being a valuable source of information for local skills deliverers, employers and stakeholders, the reports along with the LSIPs themselves, will provide important intelligence for the newly established Skills England.”

Executive Chair and CEO of Hampshire Chamber of Commerce Ross McNally added:

“The Solent LSIP is on course to have a tangible impact on improving the skills ecosystem and responding to future demand for skills and presents examples of how the Skills Channel is developing and adding value locally. Working with our partners at Surrey Chamber we have comprehensive Skills Improvement Plans that respond directly to our employers’ needs across the area. We will continue to work with a wide range of stakeholders and partners to ensure future Skills needs and requirements are identified. The progress to date highlights a comprehensive approach to tackling the challenge identified built on a credible roadmap for achieving change.”

We invite you to learn more about the Solent LSIP by exploring our 6 key priorities, the LSIP reports, and individual sector reports for the Solent region by visiting our website www.hampshirechamber.co.uk

In the meantime scan the QR code here to read the LSIP Progress Report.

CHAMBER GLOBAL

TRAINING COURSES

Helping you take your business global

Hampshire Chamber issues first ever digital ATA Carnet

Hampshire Chamber of Commerce has issued its first digital Carnet, for a time-critical business round-trip to Norway.

Details of the reason for the visit, and the goods involved, are undisclosed but the Carnet holder is a Hampshire company that approached the Chamber for help.

Seen as electronic ‘passports for goods’, digital Carnets represent an evolution of paper-based international customs documents and are currently at a trial stage in the UK ahead of an intended roll-out due to begin in 2026.

Like their paper equivalents, they permit temporary, duty-free movement of equipment, goods and commercial samples in and out of countries.

‘The app is downloaded via Google Play Store for android devices and the App Store for iPhones’

They are considered a safer, more secure and more environmentally friendly solution than paper, with reduced business risk as they cannot be physically lost.

During this trial stage, representatives of companies and organisations that wish to use a digital Carnet alongside a paper Carnet can download the ATA Carnet App.

Developed by the International Chambers of Commerce, the app is downloaded via Google Play Store for android devices and the App Store for iPhones.

ATA is an acronym combining the French and English terms ‘admission temporaire’ and ‘temporary admission’ with Carnet being the French word for ‘notebook’. In effect, ATA Carnet means ‘Temporary Admission Notebook’.

Hampshire Chamber is one of the organisations that can issue ATA Carnets in the UK.

Jacqueline Highmore, International Trade Manager at Hampshire Chamber, said: “The process of moving goods between countries can be complicated with duties and taxes to be paid and customs declarations to be completed. ATA Carnets provide a helpful alternative which in time will be fully digital. They are ideal for businesses exhibiting at trade fairs, sales teams taking commercial samples to show clients, sports organisations attending competitions with kit, and musicians moving instruments and equipment to perform at overseas concerts and festivals.

“We are proud that Hampshire Chamber is one of the lead organisations in the UK entitled to process and issue digital Carnets.”

Davor Antonic-McKinley, Head of ATA Carnet Procedures and Compliance at the Carnet governing body UKNATACO, the UK National ATA Carnet Organisation, said: “Congratulations to Hampshire Chamber of Commerce on issuing their first digital ATA Carnet, which was successfully processed by UK and Norwegian Customs.

“I am delighted for the team as they worked diligently to introduce this capability, which will greatly benefit their members and the wider business community.”

The latest UK trade data, for the second quarter of 2024, indicated a 1.1% rise in good exports to the EU and a 1.5% increase for the rest of the world.

Imports from the EU rose by 3.6% while imports from non-EU countries saw a larger rise of 10.4% largely driven by machinery and transport equipment from the US and China.

For background information on ATA Carnets visit: www.hampshirechamber.co.uk

CHAMBER POLICY

REPRESENTING OUR MEMBERS LOCALLY, REGIONALLY AND NATIONALLY

New procurement laws to benefit small businesses

The new Procurement Act reforms will shake up and improve our outdated procurement system, so that every procurement pound spent, gives greater value for money for our public services. Public procurement will change forever when the Procurement Act 2023, with its social value and wellbeing principles, becomes mandatory law in October 2024.

What does social value and wellbeing really mean?

Social value is the extent to which your organisation positively impacts your community, by social, economic, and environmental aspects, which are measured by a specific set of Government metrics, especially when you bid for public and private contracts.

Wellbeing is the Government’s new framework for measuring your organisation’s commitment to the wellbeing of your people, and of your wider community, both social and business.

As most businesses are within a supply chain involving public bodies, or large private organisations, they need to understand and adapt to these procurement law changes. However far removed you might think you are; business will always be an ecosystem of interconnected supply chains.

Start-ups, scale-ups, and SMEs stand to benefit the most. The biggest change of all is that the decisionmaking criteria for awarding contracts, is no longer driven solely by price, nor quality, nor history, nor personal relationships. No longer does the ‘Most Economically Advantageous Tender’ win, but the ‘Most Advantageous Tender’. The only point of difference in contract bids will be the quality of the social value and wellbeing embedded within it.

Smaller, more agile, and innovative businesses are now more able to dazzle procurers as they embed a high quality of social value and wellbeing into their contract bids. This represents a fabulous opportunity for smaller businesses to drive innovation, deliver better outcomes, and redefine the business landscape in their favour.

Businesses which ignore the legal changes risk losing work!

Successful bids will have to embed social value. Businesses which ignore the changes to the procurement law risk losing existing work and losing out to Social Value Ready competitors. The degree

‘It’s time to act. Change is coming to the way we all do business, and it affects every business.’

David Riley, CEO SVRE UK

to which a business embraces this new law, will directly impact their capacity to thrive and grow. The Government now requires its procurement officials to “explicitly evaluate social value and wellbeing in all contract bids”.

The new law will make it easier for you to bid for, and win, new work. Here’s how:

• Removal of bureaucratic barriers, levelling the business playing field for smaller businesses, so you can compete equally with larger organisations for contracts.

• Access to a full range of appropriate contracts for your business in one digital library, for example, a £20k print contract, up to a £5m construction contract. Let us help you go get them.

• Guaranteed access to £1.3tr of overseas procurement opportunities for social value ready British business.

• A central digital platform for you to register and store your business details used for multiple bids, and ‘Commercial Frameworks’ will be more flexible.

• Prompt 60-day payment regime. Most smaller businesses fail due to cash flow.

• Removal of obstacles around the provision of accounts, and insurance, at the early bidding stage.

• Stronger exclusions framework with tougher action on underperforming suppliers.

• Transparency right through the commercial lifecycle of a contract.

• Guidance and support from procurers for the supplier community.

• Feedback on every failed bid, as procurers want you to keep trying.

The statutory responsibilities and duties of a company director

Following the Spring Budget statement from previous Chancellor Jeremy Hunt on 6 March 2024, a number of the measures announced have been listed in the recently published Finance (No.2) Bill 2023-24.

Some of the measures give greater responsibility to Companies House for overseeing the activities of directors. While this shouldn’t lead to any concern for those who diligently perform their duties, it means there will be more scrutiny and additional importance on adhering to obligations.

As a means of helping company directors understand what is required of them from a responsibility standpoint, we explore the statutory duties below.

Company’s constitution

Directors must act within their powers, as outlined in the company’s articles of association.

Familiarity with these articles is crucial, as decisions made outside these powers can be reversed - potentially leading to financial liability for the director. The articles need to be regularly reviewed, understood, and legal advice needs to be sought when making any amendments to them or decisions based on them.

Promote the success of the company

Directors are required to act in good faith to promote the success of the company. This includes considering the impact on employees, suppliers, customers, communities, and the environment. As of 2019, larger companies (more than 250 employees) have to report on how they fulfil this duty. Directors should implement and monitor performance metrics that align with long-term success, ensuring transparency and accountability through regular reporting.

Make independent judgements

Independent judgement must be made by directors in order to provide their own informed view of the company’s activities, and they shouldn’t implement the commands of other parties. Independent decision-making is a key responsibility, and directors should base their decisions on a thorough analysis of the information available, using their expertise and experience. Regular training updates on industry trends and regulations can enhance their ability to make well-informed, independent judgements.

Exercise diligence, skill and reasonable care

The duty is for directors to exercise reasonable skill, care and diligence in their role. Directors must stay informed about the company’s activities, market conditions, and regulatory changes. They should engage actively in board meetings. Regular performance reviews and continued professional development are vital to maintaining high standards of competence.

Avoiding conflicts of interest

If situations arise which may be described as a conflict of interest, this must be disclosed to fellow board members. This includes personal or business relationships that could impact their objectivity, such as multiple directorships or advisory positions to a competitor. Proper management of these conflicts is essential to maintain the integrity of the board’s decisions. Clear procedures need to be established for declaring conflicts and directors must withdraw themselves from related discussions and decisions. Implementing a robust conflicts of interest policy and providing training on its application can help mitigate risks.

Record keeping

Directors must keep accurate records of board decisions, as meeting minutes are crucial evidence of compliance with their duties. By law, these minutes must be kept for 10 years.

Comprehensive records should detail the rationale behind decisions, discussions held, and any dissenting opinions. This not only ensures compliance but also provides a transparent account that can be reviewed by stakeholders, auditors, and regulators.

Additional duties during financial difficulties

When it comes to periods of financial uncertainty for the business, directors have additional duties to protect the company’s assets and creditors. These are listed below:

• Asset protection and creditor equality: Directors must ensure the company's assets are protected for the benefit of creditors and also treat all creditors equally.

• Minimise losses: Directors must avoid actions that worsen the financial position of creditors.

• Board responsibility: The board is responsible for the company’s affairs until financial stability is restored or the company enters a formal process such as liquidation.

• Maintain insurance: Ensure all company assets and liabilities are properly insured.

• Preserve records: Maintain all company books and records, ensuring compliance with data protection regulations.

Directorship of a company, now more than ever, places responsibilities on the office of director and anyone acting as a shadow director. Personal liability is being attributed to wrong doing by directors whether intentional or not and we are seeing a considerable increase in actions against directors for misfeasance and breach of duty. Creditors are more aware than ever of the obligations and responsibilities of directors to do everything in their power to ensure they are treated fairly and equally. Any director not doing so may well have to face a call to personally make good losses to creditors as a result of their action or inaction.

‘Directors must stay informed about the company’s activities, market conditions, and regulatory changes’

Directors should regularly review company articles

Chris Tate, Restructuring and Insolvency Partner at Azets

Courses to boost net zero skills across the region

Four organisations are working together to provide free and subsidised courses designed to support the move to net zero for the region.

Portsmouth City Council and Havant Borough Council are working in partnership with City of Portsmouth College and SERT Group Ltd to provide green skills training to help people gain skills for the future.

Using UK Shared Prosperity Funding, this initiative will help prepare those who are selfemployed, as well as small to medium-sized businesses by offering free or subsidised accredited courses.

Focussing on increasing skills and awareness of sustainable and net zero skills – some of the courses on offer include:

• Electrical energy storage systems

• Solar PV Installation

• Solar & Battery Combined

• Air Source Heat Pump (ASHP) training

• Electric Vehicle (EV) Charger point.

There are many more courses available as part of this scheme that offer accredited green skills to qualified Electricians and Gas Engineers allowing them to upskill into the installation and servicing of sustainable energy systems.

Councillor Steve Pitt, Leader of the council with responsibility for economic development, said: “By working together with Havant Borough Council and local training providers, we are delighted to unlock valuable training opportunities for our residents and businesses.

‘This

programme will equip our local tradespeople with the skills they need’

Investing in a highly skilled workforce is the cornerstone for a thriving local economy. As we strive for a sustainable future, green skills training is a top priority.”

Councillor Phil Munday, Leader of Havant Borough Council, said: “We are really proud to be working with our neighbouring authority and leading training providers to deliver skills for the future. Current and future policies will require very high standards when it comes to sustainable construction and this programme will equip our local tradespeople with the skills they need.”

Plans approved for ‘community hub’

The Fareham Borough Council Planning Committee has approved the plans for the Welborne Village Centre and completion is due by early 2027. The centre will be the initial hub of the Welborne community and will provide essential amenities to residents and neighbours from an early stage of the development. These will include a two-form entry primary school, a GP surgery and pharmacy, a nursery, a pub/hotel, cafes, shops and sports facilities.

The centre will be a short walk from two new parks – Welborne Park and Dashwood Park - as well as new public access to 38 hectares of the nearby Dashwood ancient woodland.

TECHNOLOGY TRIANGLE - UNLOCKING HAMPSHIRE’S SKILLS POTENTIAL

In line with Welborne’s ‘local first’ supplier policy, the aim is to attract local and regional retailers and hospitality businesses to the centre, with favourable rents being offered to the first occupants pre-footfall.

‘We are aiming to create a community hub right from the start’

The Village Centre will also incorporate some homes, consisting of a mix of houses and apartments, with 14 affordable units. It will be built partly by Buckland Development in the style of a traditional Hampshire market town and is due to be completed by early 2027, as part of the first phase of Welborne.

The buildings will be heated and cooled by a low carbon water source heat network. The area will also benefit from up to one gigabit superfast broadband inside and outside, as well as EV charging points.

Mark Thistlethwayte, Chairman, Buckland Group, said: “In designing the Welborne Village Centre, we are aiming to create a community hub right from the start, with all the essential amenities residents will need within a beautiful setting.

“For the design, we have drawn architectural inspiration from popular Hampshire market towns like Alresford and Stockbridge. Whether it’s having a coffee in your favourite café, picking up your Sunday roast from the local butchers, or having a drink in a charming pub garden, the centre will offer the best of local produce and hospitality.

“The early delivery of comprehensive community infrastructure is core to the Welborne development approach, which we believe is an essential investment for the long-term both financially and socially.”

As the Welborne community grows over the next decade, this initial village centre will be complemented by a larger district centre providing all the necessary services for residents within walking distance. There will also be two further new primary schools and one secondary.

The Village Centre planning approval follows the approval earlier this year of the first wave of 474 homes, of which the first few are already in the advanced stages of construction.

Artist’s impression of Welbourne Village Centre

Solar PV installation courses will be available

Connect the dots with Pattrn

Making your business’ data matter

Imagine it: all your data in one place, from financial forecasts to social media followers to warm leads, so you can create actionable reports that make sense for your business.

You’re already tracking your data. But do you know what to do with it?

Pattrn Data will help you:

Improve conversion rates and sales Funnel performance through customer insights.

Grow your income

Monitor your cash flow, spot trends, and identify potential risks by viewing your accounting data in one place.

Optimise ROI

For marketing spend with ad data tracking.

Our new Beta Platform was designed for SMEs to get an all-encompassing 360-degree view of your business through integrated data and AIdriven insights.

Here’s how it works

Our Beta Platform unifies data from all the tools you already use – CRM systems like HubSpot and Salesforce, accounting software like QuickBooks and Xero, and marketing platforms like Facebook Ads and Google Ads.

By combining these data streams, we offer a comprehensive, real-time overview of your business, helping you make informed decisions that drive growth. No more pointless reports, no more staring at graphs and charts that aren’t giving you the full picture, no more spending hours trying to do it manually.

Be a part of the future

As a Beta user, you'll enjoy a one-time introductory price and receive tailored insights that cater specifically to your business needs. Plus, you'll play a pivotal role in shaping the future of our platform.

Scan the QR code below, sign up today and be among the first to experience the future of business intelligence with Pattrn Data.

CELEBRATING HAMPSHIRE FIRMS TAKING THE STEPS TOWARDS SUSTAINABILITY

TECHNOLOGY TRIANGLE - UNLOCKING HAMPSHIRE’S SKILLS POTENTIAL

Utilita Bowl is making the switch to solar panels

The installation of more than one thousand solar panels has begun at Utilita Bowl. The install is the first major step of the venue’s journey to become the world’s greenest cricket ground, as part of an industry-leading partnership with energy supplier Utilita Energy.

By installing over one thousand solar panels, Utilita Bowl will be capable of generating around 25% of the electricity used in the stadium each year, and more than enough to cover the electricity consumed during match days.

This solar PV array, which will generate 381,829kwh per year, will save the venue a six figure sum each year in electricity costs - as well as 80 tonnes of carbon per year – the same level of emissions produced by driving 301,855 miles in the average passenger vehicle.

The project began on 17 June 2024, following planning approval from Eastleigh Borough Council, and over the coming weeks the venue will see 1,044 solar panels installed across five buildings at Utilita Bowl.

Works will start on the Colin InglebyMackenzie Stand, before moving around the

venue across the Shane Warne Stand, Arthur Holt Pavilion & Hampshire Wellbeing Centre and then installing over 600 panels across Hilton Southampton - Utilita Bowl.

The project of installing EV Charging points at Hilton Southampton – Utilita Bowl, is also set to commence in the coming weeks, and is expected to be completed in July.

Barry Clements, Sales Manager at Hilton Southampton Utilita Bowl, said: “Sustainability is very important to us at Hilton, we were the first major hospitality company to set sciencebased targets to reduce our greenhouse gas emissions. This project, across both hotel and stadium, is another major step towards becoming the greenest international cricket venue in the world. The installation of EV Charging points at the hotel is also going to have a positive impact on our guest experience, as well as our carbon footprint!”

Utilita Bowl, home of Hampshire Cricket

FOCUS FEATURES

AN IN-DEPTH LOOK INTO THE KEY BUSINESS SECTORS OF THE REGION

Here’s

why you should go wild for conservation

Never before has the biodiversity of our planet been under such pressure as a result of human activity. Habitat loss, climate change, human-wildlife conflict, and the illegal wildlife trade are pushing our beloved species to the brink of extinction. If we are going to put nature into recovery, save wildlife species from extinction and ensure the health of both people and our planet, we must find a way to strike a balance and reconnect.

Marwell Wildlife is a conservation and education charity, dedicated to working for balance in the natural world. With conservation programmes spanning the globe, we’re helping to save species like the snow

inspire people of all ages to love wildlife and take positive action for nature’s recovery, while having fun, creating memories and spending time outdoors with family, friends, colleagues and classmates.

Wild about team engagement Corporate Engagement Days at Marwell are perfect for strengthening your team while getting outdoors and closer to nature. These hands-on days offer a range of

Continued on page 46...

Marwell Hall

FOCUS FEATURE: CHARITABLE CAUSES, PROMOTION &

activities—from planting new trees and eliminating invasive species to re-landscaping animal paddocks or creating winter food stores. Each activity is designed to bring your team together, fostering collaboration and a shared sense of achievement.

No matter which department you’re working with, Marwell provides a unique and inspiring setting for your team away day. And with time to spare at the end of the day, you and your team are welcome to explore the park and discover some of the incredible species that call Marwell home.

Corporate Engagement Days are available as part of our strategic corporate partnerships or as standalone events. For businesses interested in a standalone day, the cost is £75 per person (plus VAT), which helps cover the day's expenses and ensures your team has a memorable and impactful experience.

Partnerships that blossom like wildflowers

Whether you are looking for a charity of the year partnership, team building activity, sponsorship opportunity, or a venue for your next conference or company fun day, Marwell has a partnership that caters for your needs and exceeds your expectations.

By choosing to support Marwell Wildlife, your business will be instrumental in driving the changes necessary to improve the outlook for people, wildlife, and the wider environment—ensuring that future generations inherit a planet rich in biodiversity and natural beauty.

Now is the time to act. Partner with Marwell Wildlife, and together, we can make a world of difference.

www.marwell.org.uk/corporate

THE BENEFITS OF PARTNERSHIP

A partnership with Marwell offers unique benefits to help achieve your Corporate Social Responsibility (CSR) goals and make a positive impact on people, the planet and your business:

• Enhance brand reputation: Align your brand with a globally respected conservation charity, demonstrating your commitment to environmental stewardship and sustainability.

• Engage employees and customers: Provide your team and clients or customers with unforgettable experiences that deepen their connection to nature and your brand.

• Support tangible conservation efforts: Your contributions will directly fund innovative conservation projects with measurable impacts on biodiversity.

• Strengthen community connections: Collaborate with a beloved local institution to inspire a love of nature and foster stronger ties within your community.

Marwell Wildlife provides a home for a diverse range of species

Festive fun or HR nightmare?

When organising the office Christmas party, an employee will have to face a minefield of HR challenges to ensure the safety and wellbeing of their staff. Business Voice explores some of the questions an employer should ask before hosting a Christmas bash.

As an employer, what should I do to prepare for the festive season?

Your first step should be to issue a statement to all employees ahead of a Christmas party or similar workrelated event.

This should not simply outline the where’s and when’s of a party but also remind staff of conduct matters, what could constitute as inappropriate behaviour and what the penalties for such behaviour will be.

A dress code is always a good idea to keep things professional. Additionally, make sure that all managers familiarise themselves with the workplace policy on work-related social events.

Do I really need a policy on workplace social events?

Yes, regardless of the size of your organisation. Employers should always maintain a policy on workplace events because they have a duty of care towards their staff, and this will ensure that all staff know what appropriate behaviour is in such settings.

The Equality Act 2010 makes employers liable for acts of discrimination, harassment and victimisation carried out by their employees, unless they can show that they took reasonable steps to prevent such acts.

Continued on page 50...

Can I make attendance at any Christmas events compulsory?

It is prudent to allow employees to decide themselves if they wish to attend a Christmas party or group event.

The chosen date may fall on a non-Christian holiday, or staff may simply find that in the run-up to Christmas they are simply too busy with other commitments to attend. Additionally, making attendance compulsory means that employees may be entailed to claim the time back too.

Is it appropriate to do an office ‘Secret Santa’?

It’s a nice gesture to bring the spirit of giving into the workplace and a Secret Santa gift-giving ceremony is a great way to involve the whole company.

However, there are a few things to consider. Firstly, review your company’s gift giving policy and make sure all staff are aware of it – and if you don’t currently have a bribery policy implemented, now would be a good time to have one written up.

It is important to remember that in a work environment, gifts cannot be inappropriate or offensive. It’s also wise to include an upper spend limit on any gifts exchanged to keep it fair.

What if an employee comes to work late or not at all the day after the Christmas party? You can include in your disciplinary policy the fact that you can take action for any lateness or non-attendance after a Christmas party, and staff should be reminded of this.

As an employer, you can make deductions from employees’ pay if they turn up for work late the morning after the company Christmas event – providing the right to make deductions for unauthorised absence is written into the employment contract.

If an employee misses work due to legitimate illness, you should follow you usual attendance management policy and procedures.

EVENTS

DEVELOPING YOUR BUSINESS

THE LATEST LIST OF CHAMBEREVENTS TO HELP YOU NETWORK AND GROW

Chamber Events

Meet the Chamber at Southampton Football Club

Unlock the Leaders- Business Breakout

Date: 7 November

Time: 18:30 – 21:00

Venue: God's House Tower, Southampton SO14 2NY

Three incredible local charities have come together for a fundraising event like no other. A group of local business leaders have been sent to jail! And it’s up to them to secure enough donation pledges to secure their release… before the time runs out! We will be running an evening event that promises excitement, networking, and a chance to make a difference in our local community. Join us at the Unlock the LeadersBusiness Breakout Charity Fundraiser.

Date: 13 November

Time: 16:00 - 18:30

This popular Meet the Chamber event offers you the chance to forge new business contacts meet up with Chamber members and non-member businesses and discover how your business can start making real savings with the Hampshire Chamber of Commerce and the bonus… it’s FREE for members to attend and only £15 for non-members.

Exhibition tables are available for members only from £65 + VAT, dependent on your membership banding. These are based on a first come first served basis.

PURE Networking at the MAST

Mayflower Studios

Date: 26 November

Time: 10:00 - 12:00

Join businesses from all over the County as we visit the Mayflower MAST theatre, for a morning of facilitated networking.

Open to all, and inclusive for members,

PURE Networking gives you the fantastic opportunity to meet a variety of business professionals from across our PEER network who come together regularly for an afternoon of facilitated networking. This collaborative approach is designed to ensure that the best connections are made and that all who attend can speak to the majority of those in the room.

PURE Networking at the Portsmouth Guildhall

Date: 3 December

Time: 10:00 - 12:00

Join businesses from all over the county as we visit the Portsmouth Guildhall, for a morning of facilitated networking.

Open to all, and inclusive for members, PURE Networking gives you the fantastic opportunity to meet a variety of business professionals from across our PEER network who come together regularly for an afternoon of facilitated networking. This collaborative approach is designed to ensure that the best connections are made and that all who attend can speak to the majority of those in the room.

TRAINING

BOOST

YOUR WORKFORCE WITH

Building on success

‘Topical, thematic, and accredited’ is our training mantra. Building on the success of our new expert led programmes launched in 2023, we will be developing each of these further offering greater variety in the year to come while continuing to deliver value for money for our members.

For more information on all our training courses, please visit our website.

Chamber Training Courses

Kick Start your Marketing (Virtual)

Date: 5 November

Time: 09:30 - 11:00

In this free of charge, member only, online training workshop. All Star Marketing Club’s Founder and Director, Victoria Vickery (pictured) will share her insights and knowledge, giving you expert help and guidance for your own marketing.

CHAMBERTRAINING PREPARED FOR GROWTH

Show your expertise

Leading training can be a great way to demonstrating excellence in a field. Do you have an idea for development programme, a session than could help fellow members respond to enterprise challenges, or would you like to sponsor or accredit part of the Chamber’s training programme? Get in touch!

train@hampshirechamber.co.uk

Chamber Workplace Compliance Training

Employers with five or more staff have a legal obligation to upskill their teams with many basic workplace compliance aptitudes. Our partnership with Good Skills Training Ltd allows us to deliver this vital training for members, allowing all across our network to create the safe and accessible workplace environment that allows business to thrive.

Emergency First Aid at WorkOne Day FAIB Accredited Course

Date: 11 December

Time: 09:00 - 16:00

Everyone should know a little first aid to be able to assist in an emergency. The Emergency First Aid at Work Course gives people the knowledge that could one day save a life.

Designed specifically with smaller low risk companies in mind, such as small offices, the Emergency First Aid at Work Course meets the legal obligations of these organisations to provide individuals to render first aid in an emergency.

Fire Marshal with Practical Extinguisher

Date: 9 January 2025

Time: 09:00 - 12:30

It is a requirement under the Regulatory Reform Order 2005 that all organisations appoint sufficient Fire Marshal’s to cover the day to day responsibilities for fire safety and training in these responsibilities.

SECTOR FOCUS

NEWS AND ADVICE FROM THE SECTORS THAT MATTER TO BUSINESS

PROUD SPONSOR OF THE BOAT SHOW LUNCHEON

Turning inspiration into action – what next after your visit to the Southampton International Boat Show?

By Emma Slater, British Marine

The Southampton International Boat Show (SIBS) has a remarkable reputation for captivating both marine enthusiasts and boating beginners and igniting a passion for all things nautical. With the show recently coming to a close, you might find yourself brimming with inspiration, ideas, and a desire to delve deeper into the world of boating.

So, what next? Now is the time to channel that excitement into concrete actions that will propel you forward on your maritime journey. British Marine, the team behind the Southampton International Boat Show, explore ways in which you can effectively convert your show experience into a fulfilling adventure on the water.

Reflect on your experience and choose your path

Before diving headlong into your newfound boating aspirations, take a moment to reflect on your experience at the Show. What were the key highlights? Which aspects sparked

your interest the most? As you will have seen at the show boating offers a wide array of possibilities – from sailing and motorboating to fishing and watersports.

Determine which path best suits your interests and goals. If you're drawn to the tranquillity of sailing, consider taking sailing lessons or crewing for experienced sailors. Alternatively, if the thrill of speed excites you, explore the world of powerboating and racing. Choosing the right path will make your boating journey both enjoyable and fulfilling.

Define your goals

Set clear and achievable goals for your boating journey. Are you aiming to become a skilled sailor or competitive racer, a relaxed cruiser exploring serene waters or proficient on the paddleboard to embark on new adventures?

Define your goals to give your aspirations a sense of direction and purpose. Whether it's obtaining some boating qualifications, joining a local sailing club, or planning a solo voyage, having tangible objectives will help you stay motivated and focused.

Educate yourself

Staying safe on the water is paramount for anyone seeking to take on a new boating activity or boating adventure. Take advantage of the numerous resources available – from online tutorials and boating forums to books and training courses. Learn about safety procedures, navigation techniques, weather patterns, and everything else that's essential for a responsible and enjoyable boating experience.

Connect with experts

The Southampton International Boat Show is well known for being a hub of expertise. Don't hesitate to connect with the professionals you met during the event. Whether it's boat builders, sailors, navigational experts, or marine equipment manufacturers, they can provide valuable insights and guidance for your journey. Building a network of mentors and advisors will accelerate your learning curve and help you avoid common pitfalls.

Continued on page 56...

Plan your progression

Create a roadmap for your progression. Outline the steps you need to take to reach your goals. Start with smaller milestones that can be achieved in the short term, such as completing a basic boating course or acquiring your first boat. As you gain experience and confidence, gradually work towards more ambitious goals, such as mastering advanced navigation techniques or participating in regattas.

Immerse yourself in the community Boating is not just a hobby; it’s a community. Engage with other boating enthusiasts, whether locally or online, to share experiences, exchange tips, and foster friendships. Attend local boating events or look out for smaller, regional boats shows, workshops, and regattas to immerse yourself in the vibrant maritime culture. The connections you forge will enhance your journey and provide a platform for mutual learning and growth.

Find your next boating adventure

Whether you’re looking to go sailing in Scotland or kayaking in Kent, to help you find your next boating adventure check out www.onthewater.co.uk. This one-stop shop helps connect you with local watersports providers offering a whole raft of different activities at the click of a button. Search for easily accessible ‘pay to play’ watersports

Remember, every journey starts with a single step – and the Southampton International Boat Show has hopefully already set you on a course towards an exciting maritime future. ...from page 54

services by searching by postcode and browsing boating and watersports on offer in the area.

The Southampton International Boat Show is an absolute catalyst for inspiration, but the real magic now lies in how you channel that inspiration into tangible actions.

By reflecting on your experience, defining your goals, educating yourself, connecting with experts, choosing your path, planning

your progression, and immersing yourself in the boating community, you can transform your passion into a lifelong and rewarding adventure on the water.

Engage with other boat enthusiasts

Contact lens manufacturer shares vision for new facility

Global contact lens manufacturer, CooperVision, has announced plans for a new, stateof-the art technical, commercial and business hub in Southampton, UK, reinforcing its commitment to innovation and employee well-being.

Set for completion in 2026, The Vision Centre will bring together CooperVision’s UK-based R&D team, its UK-based Global Technical Innovations Group, and various commercial and business functions.

‘This investment highlights our commitment to providing worldclass environments that enable colleagues to be at their absolute best at work’

At just over 10,000 square metres and with capacity for over 400 employees, the facility, which will be located at Adanac Park, represents a significant investment in both people and place, further cementing the company’s footprint on the UK’s south coast.

Featuring a spectacular lightfilled atrium and what the

The Vision Centre is part of CooperVision’s regional four-point strategy to develop the Workplaces of Tomorrow, focusing on:

•Place: Creating world-class work environments.

•People: Ensuring outstanding work experiences.

•Value: Developing smart workplaces that enhance efficiency.

•Sustainability: Commitment to practices that benefit both people and planet.

TECHNOLOGY TRIANGLE

- UNLOCKING HAMPSHIRE’S SKILLS POTENTIAL

company terms a ‘green heart’ at its centre, the two-storey cuttingedge facility is designed to foster collaboration and promote innovation. It will feature the latest in workplace design thinking and include modern amenities, such as a well-being suite, eco-friendly design elements and versatile workspaces to accommodate the diverse needs of the company’s growing teams.

Debbie Olive, President EMEA at CooperVision, highlighted the importance of the new facility. She said: “We are proud to be a global leader in the contact lens category and this investment highlights our commitment to providing worldclass environments that enable colleagues to be at their absolute best at work.”

Francis Erard, Vice President of Research & Development at CooperVision, added: “The design brings together colleagues from R&D, Technical Innovations, Commercial and Business functions into one inspiring and supportive environment. In parallel, our US-based R&D team will integrate into our corporate headquarters in California under the same concept.”

In addition to the development of The Vision Centre, the company is also exploring opportunities to further enhance its Delta Park commercial and distribution facility and make further investment in its Hampshire manufacturing sites.

Debbie Olive, President EMEA at CooperVision

The Vision Centre is set for completion in 2026

Artist’s impression of

What’s next for employment law?

By Louis Howlett (pictured), Associate Blake Morgan LLP

Following Labour’s success in the General Election, in the King’s Speech on 17 July 2024 Labour set out their legislative agenda for the coming months. As was expected, there are wide-ranging changes to employment law coming in 2024 and beyond.

The majority of the changes will be enshrined in two pieces of legislation, namely:

• The Employment Rights Bill (which will implement Labour’s New Deal for Working People); and

• The Draft Equality (Race and Disability) Bill.

Employment Rights Bill

The Employment Rights Bill includes commitments to the following:

• Arguably the most ground-breaking change is making parental leave, sick pay and, in particular, protection from unfair dismissal, available from day 1 for all workers. It is anticipated that this will not impact upon employers’ ability to operate probationary periods. However, it remains to be seen whether restrictions will be placed on the operation of probationary periods. Nevertheless, it seems almost certain that probationary periods will play an important role in future;

• Banning “exploitative” zero-hour contracts, as well as providing greater security and predictability in less secure forms of work;

• Strengthening the protection for new mothers by making it unlawful to dismiss a woman who has had a baby for six months after her return, except in specific circumstances;

• Ending “Fire and Rehire” and “Fire and Replace”’ by providing effective remedies and replacing the previous Government’s statutory code;

• Strengthening Statutory Sick Pay by removing the lower earnings limit and the waiting period;

• Making flexible working the default from day-one for all workers, with employers required to accommodate this as far as is reasonable;

‘The Government is evidently motivated to implement employment reform quickly, it being a key foundation of their election campaign’

• Delivering a “genuine living wage that accounts for the cost of living” and to remove “discriminatory age bands”.

• Establishing a new Single Enforcement Body to strengthen enforcement of workplace rights;

• Establishing a Fair Pay Agreement in the adult social care sector and assessing how this could benefit other sectors;

• Reinstating the School Support Staff Negotiating Body to establish national terms and conditions, career progression routes, and fair pay rates;

• Updating trade union legislation removing unnecessary restrictions on trade union activity including repealing the previous Government’s legislation on minimum service levels (the Strikes (Minimum Service

Levels) Act 2023) and ensuring industrial relations are based around good faith negotiations;

• Simplifying the process of statutory recognition and introducing a regulated route to ensure workers and union members have a reasonable right to access a union within workplaces.

Draft Equality (Race and Disability) Bill

The Draft Equality (Race and Disability) Bill will address inequality for ethnic minority and disabled people by:

• Introducing mandatory ethnicity and disability pay reporting for larger employers (250+ employees); and

• Enshrining in law the full right to equal pay for ethnic minorities and disabled people

The Government is evidently motivated to implement employment reform quickly, it being a key foundation of their election campaign, intending that the Employment Rights Bill is introduced within the first 100 days of the new Parliament. It’s possible that we could expect this around mid-October 2024. The Equality (Race and Disability) Bill will likely take longer as it is still considered a draft Bill.

It’s likely that it may be some time before we see either of these Bills signed into law and that further amendments could yet be made. It might be even longer before any changes are actually implemented. Nevertheless, it’s clear that there will be plenty to occupy employers and HR professionals alike in the months ahead.

HMRC to move into new office in Portsmouth

No.1 The Goodsyard, part of a new development on Station Street, Portsmouth, is set to become the new location for HM Revenue and Customs (HMRC).

The state-of-the-art Portsmouth office will be a Government hub and HMRC’s 14th regional centre. It will accommodate approximately 1,250 HMRC and Marine Management Organisation (MMO) employees in the city, an increase of more than 350 full time roles.

The development is ideally situated with excellent transport links being next to Portsmouth

and Southsea railway station.

Jim Harra, HMRC’s Chief Executive and First Permanent Secretary, said: “HMRC has a longstanding presence in Portsmouth. The new Portsmouth Regional Centre demonstrates our commitment to the area, its economy and our employees.

“No.1 The Goodsyard will deliver a high quality, modern and accessible working environment ensuring we are equipped to meet our customers’ and employees’ needs.”

The new build will provide 5,534 m2 of office space, at the heart of a vibrant development in

‘No.1 The Goodsyard will deliver a high quality, modern and accessible working environment’

the city centre, and regenerate a site with a history of industrial and retail premises.

HMRC will own the building’s freehold and, together with the MMO, occupy the majority of the four-storey office. Staff are expected to move from Lynx House to No.1 The Goodsyard in late 2027.

HMRC is investing in the best of modern technology and basing its civil servants in state-of-theart and more cost-effective buildings, to create better modern customer services.

Teams expected to be based in No.1 The Goodsyard include Customer Compliance, Customer Services, Customer Strategy and

Design, and Transformation colleagues.

No.1 The Goodsyard is being developed by Welbeck CP and Coplan Estates.

HMRC is satisfied the deal represents the best value for money for the taxpayer.

In January 2022, HMRC confirmed its intention to have a regional centre in Portsmouth. Its current lease-hold office is Lynx House, Cosham.

HMRC’s other regional centre locations are Belfast, Birmingham, Bristol, Cardiff, Croydon, Edinburgh, Glasgow, Leeds, Liverpool, Manchester, Newcastle, Nottingham and Stratford (London).

Understanding AI with free masterclasses

TECHNOLOGY TRIANGLE -UNLOCKING HAMPSHIRE’S SKILLS POTENTIAL

With the potential to completely transform the way we work, think, and interact, Artificial Intelligence (AI) stands out as a source of innovation in today’s evolving world of technology.

The importance of AI lies in its ability to revolutionise industries by enhancing efficiency, driving innovation, and enabling data driven decision making.

AI can automate repetitive tasks, analyse large datasets for insights, and improve customer experiences, making it a critical tool for staying competitive in the everchanging evolving technology work.

Some businesses have expressed uncertainty and resistance to the adoption of AI. Concerns about job losses, difficulties with implementation and questions about the technology’s effectiveness are among a few apprehensions about the technology’s reliability. To address these concerns South Hampshire College Group (SHCG) are offering a number of different AI masterclass free of charge, offering practical insights and real-life examples of AI implementation; demonstrating how businesses of all sizes can leverage this powerful technology to stay competitive and thrive.

SHCG, as part of the Further Education Innovation fund (FEIF) project, is dedicated to support local businesses to navigate these technology shifts and ensure they are well equipped for the future as AI rapidly evolves.

Get on board with the future as TECH:TRUCK goes out on the road

TECH:TRUCK is a collaborative educational and technical roadshow which aims to inspire visitors into considering careers in industries such as Maritime & Freeport services, Logistics, Health & Social Care, Creative Arts and Engineering through showcasing innovative equipment used in those industries and allowing visitors to get hands on and explore the technology.

Delivered by 6 local colleges (South Hampshire College Group, Brockenhurst College, City of Portsmouth College, HSDC, Isle of Wight College & HTP Apprenticeship college) alongside the South Coast Institute of Technology and Solent Partners, TECH:TRUCK has attended more than 90 events, including 30+ schools, since launching in 2023 engaging with over 19,000 people in the process.

Raising aspirations for people through promoting LSIP-identified skills gaps is a huge part of this project as it is so rewarding to see people of any age get inspired and consider new opportunities whilst also catering to the needs of the local area, in turn helping many people and local businesses.

Since the relaunch in 2024, 76% of participators in our feedback survey have felt inspired to consider a career in one of the focused industries, with 91.6% finding the workshops educational.

After a recent visit to Toynbee School in Chandlers Ford, students said the following about their experience:

“Very interactive and cool”

“Amazing and inventive”

“Educational and fun”

“I think it's really cool and futuristic!”

See page 68 for more on how SHCG is inspiring and supporting through technology...

Inside the TECH: TRUCK

Delivering key skills in digital tech

SHCG is also working with local digital agencies

Delivered Social (Portsmouth) and Hampshire Web Design (Fareham) to support a number of Solent businesses increase their online reach, freshen up their websites, master the art of social media for business and streamline their online customer journey.

Upskilling of staff in these businesses is essential to them being able to map their transformation into digital technology. Businesses in hospitality and health and social care have engaged SHCG’s help with the upskilling of their staff for the onboarding of customers or suppliers, increasing engagements in online posts, tracking, analysis and interpretation of data on social media platforms such as LinkedIn and improving their search engine optimisation.

Photography and Videography is also in high demand as companies aim to improve their customer journey visually and

Photography and videography skills are in high demand

update their websites to be more modern and contemporary. SHCG have found that a significant number of companies have come to them requiring this help, resulting in SHCG putting on a number of masterclasses to provide people with the digital tools and knowledge needed to empower their staff, and these aren't slowing down as they have a number of free masterclasses and exciting initiatives in the pipeline.

Another fantastic aspect of the Innovate UK funded, Further

Education

TECHNOLOGY TRIANGLE

-UNLOCKING HAMPSHIRE’S SKILLS POTENTIAL

Innovation Fund (FEIF) opportunity has allowed SHCG to pursue is the ability to collaborate with multiple organisations on a single project, free of charge. They are currently working with Rowner Community Trust, Key to Joy, Solent Way Computers and Fareham College to set up an inclusive digital suite in the newly refurbished community hub in Rowner and run a number of digital literacy classes from there.

In addition, they are working with Psion Vision and their cutting-edge smart eyewear technology solution which T level students from SHCG have helped to develop. SHCG are developing bespoke training videos with hard hat video footage using connection clips 3D printed at CEMAST to bring training to life in the classroom, making it more engaging and realistic, and to allow students to be assessed in the workplace.

The opportunities for SHCG to help Solent businesses innovate and grow are endless. Colleges may not historically be places business call to mind when looking for support, but they are working hard to showcase the innovation and impacts working together can achieve.

For more information contact innovation@shcg.ac.uk

WHAT’S THE DEAL?

The 12-week programme is designed to be taken alongside full-time work through a combination of online sessions and four face-to-face workshops. The cost to attend is also 90% funded by the Government. And to support SMEs financially, Portsmouth Business School covers the remaining 10% of the fee. We know that SMEs are under significant pressures due to the current cost of living crisis, and this can affect smaller businesses significantly. We are therefore able to offer SMEs a bursary of £750, which will enable Portsmouth Business School to cover the cost of the participant fee - this makes the ‘Help to Grow: Management Course’ fully-funded, with no cost to the participating SME.

WHAT IS THE SCHEDULE FOR THE SESSIONS?

SMEs will access 12 weeks of learning designed to fit alongside work commitments

• Eight online sessions

• Four face-to-face workshop sessions

• SMEs will develop a bespoke business growth plan to help your business reach its full potential

• Participants will have 1:1 support from a business mentor

• Participants will learn from peers and network with businesses just like them

The HELP TO GROW: MANAGEMENT COURSE is a 90% Government funded course, facilitated by small business experts. A practical programme, it takes place over three months with both online and face-to-face sessions, alongside peer support and mentoring. Aimed at senior leaders in small to medium enterprises (SMEs), the course covers strategies for growth to innovation, leading highperformance teams and digital transformation, as well as financial management and responsible business practices. Participants will hear from inspirational business leaders, learn alongside local peers and learn from like-minded leaders with bespoke peer-to-peer networking sessions.

The HELP TO GROW: MANAGEMENT COURSE supports senior managers of SMEs to boost their business performance, resilience, and long-term growth.

The in-depth, high-quality curriculum will support you to build your capabilities in leadership, innovation, digital adoption, employee engagement, marketing, responsible business and financial management. By the end of the programme, you will develop a business growth plan to help you lead your business to release its potential.

ELIGIBILITY CRITERIA

To join the Help to Grow: Management Course, a business must:

• Be an SME based in the United Kingdom

• From any business sector, employing between five and 249 people

• Have been operational for at least one year

• Not be a charity

To join the Help to Grow: Management Course, the applicant must:

• Be a senior decision maker, such as Chief Executive, Finance Director, Operations Director, etc. or somebody with line management responsibility

• Commit to completing all sessions

Our next cohort will run as follows:

BEGINNING IN OCTOBER 2024

The Onboarding & Induction session takes place on Wednesday 30th October, with Module 1 taking place on Wednesday 6th November. For full details of the dates and links to register please scan the QR code.

Ruled by robots -research reveals people prefer AI to make decisions

Anew study has revealed that people prefer Artificial Intelligence (AI) over humans when it comes to redistributive decisions.

As technology continues to integrate into various aspects of public and private decisionmaking, understanding public perception and satisfaction and ensuring the transparency and accountability of algorithms will be key to their acceptance and effectiveness.

The study, conducted by researchers from the University of Portsmouth and the Max Planck Institute for Innovation and Competition, looked into public attitudes towards algorithmic versus human decisionmaking and examined the impact of potential discrimination on these preferences.

‘Many companies are already using AI for hiring decisions and compensation planning’

An online decision experiment was used to study the preference for human or AI decision makers, where the earnings of two people could be redistributed between them after a series of tasks were performed. Over 200 participants were asked to vote on whether they wanted a human or an algorithm (AI) to make the decision that would determine how much money they earned.

Contrary to previous findings, over 60% of participants chose AI over a human to decide how the earnings were redistributed. Participants favoured the algorithm, irrespective of potential discrimination. This preference challenges the conventional notion that human decision-makers are favoured in decisions involving a ‘moral’ component such as fairness.

However, despite the preference for algorithms, when rating the decisions taken participants were less satisfied with the decision of the AI and found it less ‘fair’ than the one taken by humans.

Dr Wolfgang Luhan, Associate Professor of Behavioural Economics in the School for Accounting,

Economics and Finance at the University of Portsmouth and corresponding author of the study, said: “Our research suggests that while people are open to the idea of algorithmic decision-makers, especially due to their potential for unbiased decisions, the actual performance and the ability to explain how they decide play crucial roles in acceptance.

Especially in moral decision-making contexts, the transparency and accountability of algorithms are vital.

“Many companies are already using AI for hiring decisions and compensation planning, and public bodies are employing AI in policing and parole strategies. Our findings suggest that, with improvements in algorithm consistency, the public may increasingly support algorithmic decision makers even in morally significant areas. If the right AI approach is taken, this could actually improve the acceptance of policies and managerial choices such as pay rises or bonus payments.”

NEW MEMBERS

HAMPSHIRE CHAMBER OF COMMERCE WOULD LIKE TO WELCOME ITS NEW MEMBERS

Lead Membership

First Actuarial LLP

Jon Bird

9th Floor, Network House, Basing View, Basingstoke, Hampshire, RG21 4HG www.firstactuarial.co.uk 07525 780110

First Actuarial is a UK employee benefits consultancy, with teams of pension, group protection and financial wellbeing specialists. We help employers get more value from their investment in employee benefits. By working with us to oversee your pension arrangements and deliver the employee benefits your people need most, you can show you’re a caring employer whilst improving your employees’ financial wellbeing at the same time.

First Actuarial’s consultants will guide you through the complexities of:

• Pensions – We improve pension outcomes for both employers and their employees. This includes optimising Defined Contribution scheme performance, and helping trustees and employers control the costs and risks of Defined Benefit schemes.

• Group protection – We help employers give staff financial security, with policies such as life assurance, income protection and critical illness cover.

• Financial wellbeing – We offer financial wellbeing support, with activities such as webinars and one-to-one sessions.

We’ll put together a package of benefits that suits your business, your budget and your people; we can even come into your workplace and offer financial wellbeing support for your staff. And we’ll work with you to communicate what you’re offering across your workforce and in the job market.

FluidOne Limited

Jesse Harfield

Login Lounge, 34 Park Street, Camberley, Surrey, GU15 3PL camberley.fluidone.com 01276 455455

FluidOne aims to bring the highest quality professional services and skilled labour to internal IT teams and processes, enabling organisations to fully benefit from the agility and opportunities of cloud-based applications and AI, through a partnership that unlocks our Secure Connected Cloud Solutions.

Our Secure Connected Cloud offers a seamless and compliant IT and cyber environment, underpinned by best of breed comms and connectivity, all tailored to meet the unique needs of your business.

Simplifying IT

FluidOne’s managed IT services are designed to simplify business operations, reduce costs and give your customers confidence. You can rely on us, whether you are set up on a legacy, public cloud or hybrid system.

Securing your digital footprint

FluidOne is dedicated to ensuring that your digital transformation is secure and compliant amidst the evolving cyber threats. With robust security measures and vigilant compliance protocols, FluidOne can facilitate the security and protection of your business against threats and risks.

The

Path to optimisation

FluidOne offers complimentary assessments for a variety of service specialisms, including Security, Mobile, and Microsoft licenses, providing a clear blueprint for optimising your technological infrastructure. These assessments are instrumental in identifying potential enhancements, ensuring that your business is equipped with the most effective tools.

At FluidOne, we strive to be an MSP that understands your business from the ground up, delivering excellence wherever you are.

Our Camberley branch brings the benefits of our national scale and coverage as well as localised branch support that is deeply rooted in this community.

For those ready to navigate the digital landscape with confidence, please contact us today and take the first step in your transformative journey.

Nicholas Howard Limited

Nick Bone

Abbotts Ann, Hampshire, SP11 7NS www.nicholashoward.co.uk

07831816337

We are a niche recruitment services provider based in the UK, with offices in London, Winchester and Abu Dhabi.

Founded in January 2009, we operate globally working on contingent, permanent and temporary hires within many industries including lifesciences, financial services, aerospace, technology and research.

At the heart of what makes us stand out, is our company wide commitment to being a client-centric service.

By standing outside of traditional industry or skill set focused recruiter space we truly partner with clients, working across multiple roles and departments.

This increased exposure to various departments and hiring managers within our clients gives us a far greater understanding of the attributes required to become a success within the business. In turn, this makes us a more efficient, time and cost-effective solution for any hiring requirements.

Grow

Membership

BluKonzept Consulting

Bettina Poppe

Royal Mail House, 46 Terminus Terrace, Southampton, Hampshire, SO14 3FD www.blukonzept.co.uk

02380 308329

BluKonzept Consulting is a dynamic and customer-centric consultancy firm, that specialises in strategic business transformation services.

With a focus on supporting organisations to achieve sustainable success, BluKonzept offers end-to-end transformation services, tailored to each client’s unique needs. Centred on building strong and lasting partnerships, the firm strives to understand clients’ specific challenges and delivers solutions, that drive pragmatic and tangible results.

As a result, BluKonzept pride themselves on their passion for excellence and innovative approachesto solving complex business problems.

Based in the UK, BluKonzept supports clients globally by providing the frameworks needed to scale operations, drive growth, and foster longterm resilience.

With an unwavering commitment to client success, BluKonzept is redefining the standards of consultancy excellence.

Carfest Management Limited

Melissa Ormiston

King's House, 174 Hammersmith Road, London, W6 7JP carfest.org

07833 288295

It’s never too early to get ready for an epic summer bash at CarFest, presented by bp pulse at Laverstoke Park Farm. Created by presenter Chris Evans, it’s the UK’s largest family fundraising festival and an amazing opportunity for Hampshire businesses looking for an unforgettable experience.

CarFest hosts seven magical festivals in one: AdventureFest, KidsFest, FoodFest, RetroFest, SpaFest, StarFest and, of course, CarFest. There was a stellar music lineup this year including Olly Murs, Deacon Blue, Judge Jules, Beverley Knight and UB40 featuring Ali Campbell.

At every CarFest you will also find a ton of family-friendly activities, expert panels, and entertaining chats with stars. Past guests have included Rob Brydon, Tim Peake, Dr Rangan Chatterjee, Briony May Williams, Shirley Ballas and many more.

Hydrock

Stephen Moody

White Building, 1-4 Cumberland Place, Southampton, Hampshire, SO15 2NP www.hydrock.com 02382 140907

Hydrock, now Stantec, is an engineering, energy and sustainability consultancy that is part of global consultancy, Stantec.

We bring sustainable solutions to major infrastructure and building projects, and real estate portfolios across the UK. Our advice helps our clients make responsible decisions that have positive societal, climatic and economic benefits.

With 1,000 staff UK-wide, and part of Stantec’s 2,700 presence in the UK, we have multi-disciplinary teams based in Southampton and London working closely with clients across Hampshire and south-east England.

Our teams in this region deliver solutions in civil, structural, MEP and ground engineering, in addition to transport, energy, sustainability, acoustics and fire safety expertise.

LightGraphix Limited

Hannah Handy

Unit 20 Bourne Road Industrial Estate, Crayford, Kent, DA1 4BZ www.lightgraphix.co.uk

01322 527629

LightGraphix has specialised in designing and manufacturing lighting for architectural, marine,

and display use since 1979. We work with some of the top lighting designers worldwide and have developed numerous products in consultation with them.

With our experience, we have built a solid reputation for delivering high-quality, well-made, and innovative products that all adhere to what we call our Product DNA. All our products are manufactured in the UK, providing quality, flexibility in delivery, and production of custom lengths. LightGraphix has a global network of agents and sales coordinators readily available to help with your project needs.

Xeinadin

Lorraine Fletcher

5A The Gardens, Broadcut, Fareham, Hampshire, PO16 8SS xeinadin.com 02380 001313

We are local, forward-thinking accountants and trusted business advisors on a mission to inspire and support SMEs and their owners to overcome day to day challenges and achieve their personal and business goals.

Our team of experienced accountants

specialise in providing tailored accounting and financial solutions to your business, using cutting edge technology to minimise your time bookkeeping, and to analyse, compare and spot trends over time to support you at every step of your business journey from setting up to exiting it and everything in between.

We aim to get you and your business from where you are now, to where you want to be. We offer Chamber members free Xero and a free Business One Page Plan. Contact us to see how we can help.

Start Membership

Breakthrough Public Speaking

Sarina Mann Hertfordshire, HR5 3DJ

breakthroughpublicspeaking.com 07931 800957

I specialise in supporting leaders and teams to communicate more effectively by helping them create a culture of communication. This is based on the three key communication pillars: presentation skills, on-camera presentation skills

NEW MEMBERS

and giving and receiving feedback. I do this as a communication keynote speaker, coach, consultant and trainer.

Camscoach

Steven Capel

Fareham, Hampshire, PO16 9DH www.camscoach.com

07775 520123

Personal and professional growth for leaders and leadership teams. Delivered through individual coaching programmes and face to face team development days. We also offer DISC personality style assessment. Explore and develop advanced skills in leading and working in diverse teams. Book a free 30-minute chat to find out more.

Fabulous Networking

Glenda Shawley

London, W5 1AE fabulousnetworking.co.uk

077103 25505

Fabulous Networking is a membership community of micro and small business owners supporting each other to thrive. In-person meetings include Basingstoke, Fleet and Hook. Online includes networking from 45 to 90 minutes plus Get it done days, a Book Club and Working Lunches. Visitors are welcome to try three events.

Holiday Inn Express Southampton M27

Chelcei Kay-Pickup

Botley Road, Southampton, Hampshire, S030 3XA www.ihg.com/holidayinnexpress/hotels/gb/en/ southampton/soabr/hoteldetail 02392 606060

Contemporary hotel, with complimentary breakfast and free WIFI, adjacent to the Utilita Bowl, home to the Hampshire County Cricket Club. The hotel is just off the M27 motorway, handy for visitors to the Southampton Boat Show, and our family favourite Paulton’s Park, home to Peppa Pig World.

Howden Insurance

James Brown

3 Normandy Street, Alton, Hampshire, GU34 1DD

howdeninsurance.co.uk

01420 540280

At Howden Alton, we do people-first insurance, understanding the specifics of your insurance needs and match them with the insurer that’s best placed to provide that cover, at the right price. Personal, tailored, great value cover. And no matter how complex the challenge or unique the situation, whatever cover you’re looking for, our market-leading experts are here to help.

Kadampa Meditation Centre (KMC)

Southampton Limited

Gail Mott

21-22 Hanover Buildings, Southampton, Hampshire, SO14 1JU

www.meditateinsouthampton.org.uk 02380 482696

Our meditation centre in Southampton is a special welcoming place of tranquillity, relaxation, reflection and friendship. We offer a regular programme of classes, courses, workshops and retreats suited for all levels of experience, as well as an extensive Well Being @ Work programme for companies and organisations. Everyone is welcome.

Lighthouse Media (UK) Ltd

Chris Beach

Lower Swanick, Hampshire, SO31 7GT lighthousemedia.co.uk

01590 670810

We are a local company providing audio visual presentation, interactive training & teaching products and services across Hampshire, Dorset, and Sussex tailored to education, corporate and worship sectors.

As a local Hampshire-based business, we are committed to standing above our competitors, confident of our ability not only to impress but to exceed our customers’ expectations. This

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confidence results from the many projects that we have completed with organisations across the region.

Southampton Solent Rotary

Alistair Stokes

Chilworth, Hampshire, SO16 7LN www.solentrotary.org.uk 07774 911972

Southampton Solent Rotary was born out of Southampton and Southampton West Rotary Clubs in 2022. We care about education, the environment, community action, disease prevention and water sanitation. We are flexible, modern, inclusive and open to everyone who wants to be part of something big in the Southampton area.

SWIG Finance Limited

Lisa Nathan Lowena House, Glenthorne Court, Threemilestone, Truro, Cornwall, TR4 9NY www.swigfinance.co.uk 01872 227932

SWIG Finance is a people-based company that provides loans and support to help smaller businesses in the South and West Country grow. We base our lending decisions on potential rather than collateral, which means that we can often support businesses when others can’t.

The Business Skipper

Simon Read Winchester, Hampshire, SO22 6PX thebusinessskipper.co.uk 01962 436643

Consultancy that delivers performance. Every business has groups of individuals, however not all of these are really performing as teams. I provide business consultancy that drives increased revenue and profit through focusing on these teams, how they currently perform, what they need to perform better and what needs to change to achieve this.