Chamberlink October 21

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:15 Page 1

The official publication of Greater Birmingham Chambers of Commerce

CHAMBER October 2021

Free to Members £5.00 where sold

LINK

Brave ambition leads to room at the top How Staying Cool lived up to their name – Pages 20-21

• Samosa maker battles staff shortage • Uni honours for Chamber chiefs • HS2 issue contracts shortlist

Picture: Marc Kirsten

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:15 Page 2

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:15 Page 3

Contents Chamberlink October 2021 Business News 4

Editor’s View Enterprising firms deserve more support

5

Business News Hospitality hit by recruitment issues

12 President’s Focus Shaun Gray, President, Burton & District Chamber 16 Where do you fancy?

Dilbar Restaurant

86 20

20 The Griffin Report Tracey Stephenson and Paul Taylor, Staying Cool

Chamber Patrons

Features 63 Enterprise & Innovation: Why UK businesses are prime targets for cybercrime

54 Cannock Chase: Digital experts to boost growth

46 McDonald’s restaurant creates new jobs

55 Burton & District: Chamber partnership gives website a refresh

1813 Club and Premier Members

56 Lichfield & Tamworth: Funding to support smaller firms

48 Charity leads the way with menopause policy

Chamber Group

64 Business growth without burnout 67 Health in the Workplace: Returning to work 70 An education in providing a better level of care

Sector Focus

57 Sutton Coldfield: New home for branding agency

72 Business Travel: Progress at Perry Barr

50 International Trade: Call to Buy British

58 Solihull: Agreement secured at Solihull HS2 station site

53 ABCC: Advisory firm moves into new home

60 Future Faces: Attracting Generation Z talent

74 Finance: Firms raise over £300m in venture capital funding 76 Technology: Forresters joins technology network 78 Retail: How the return of workers will bring a boost for retailers 80 Legal: Don’t hide assets from an ex-spouse 82 Property: Business rates proposals are ‘flawed’ 85 Manufacturing: Suppliers must prepare for production shortages 86 Sport: Elite Performance and Innovation Centre opened

Member Section 87 Member Profile Marc Bell, the Bear Grylls Adventure 88 New Members Chamber welcomes new members 90 …any other business News from Chamber businesses

56

The Greater Birmingham Chambers of Commerce (GBCC) is here to connect, support and grow local businesses. Accredited by the British Chambers, we have acted as the voice of local businesses since 1813.

CHAMBER LINK

The official publication of Greater Birmingham Chambers of Commerce Cannock Chase

Editor John Lamb 0121 274 3237, 0797 1144064 j.lamb@birmingham-chamber.com Deputy Editor Dan Harrison 0121 274 3239, 0797 1144052 d.harrison@birmingham-chamber.com Reporter Claudia Congrave 0775 7798567 c.congrave@birmingham-chamber.com

Chamber of Commerce

Sutton Coldfield

Greater Birmingham

Chamber

Commonwealth

of Commerce

Chamber of Commerce

Greater Birmingham

Transatlantic

You can now read the latest issue of CHAMBERLINK and view back issues online at: www.greaterbirminghamchambers.com

Chamber of Commerce

October 2021 CHAMBERLINK 3

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:15 Page 4

Opinion

Editor’s View

By John Lamb

Our enterprising firms deserve more support e have recorded many times the remarkable spirit and determination of firms in our parish to battle through thick and thin.

Running a business is a difficult enough enterprise in any circumstances but when earthquakes like the financial crash, Brexit, Covid-19 and skills shortages hit you it’s surprising anyone continues to thrive.

At least two of our stories this month demonstrate how small businesses have been battling the odds to stay alive.

Tracey Stephenson and Paul Taylor took the brave decision to develop luxury apartments at the top of Birmingham’s Rotunda after the famous landmark had gone through a top to bottom refurbishment (see The Griffin Report on pages 20 and 21).

They set up a little property company and when they had all their plans in place, the financial crash happened. They had to scale back their ambitions. But they put themselves “on the line”, as Tracey says, and borrowed to fit out the apartments.

Despite the stress they went from strength to strength and now the future of their luxury apartments business is bright – especially from the top of the Rotunda and the magnificent views.

Also in Birmingham, an expanding samosa maker is struggling to stay afloat because the owner cannot find enough staff to run the business (see page 5).

Afia’s Samosa Shop moved to new premises at Phillips Street Industrial Estate in Aston, in 2019, which is when its problems began.

W

FRONT COVER: Tracey Stephenson and Paul Taylor on the balcony of a Staying Cool apartment at the Rotunda See pages 20-21

Published by

Kemps Publishing Ltd Unit 8, The Courtyard, 707 Warwick Road, Solihull, B91 3DA 0121 765 4144 www.kempspublishing.co.uk Managing Editor Laura Blake Designer Lloyd Hollingworth Advertising 0121 765 4144 jon.jones@kempspublishing.co.uk Printers Stephens & George Print Group

4 CHAMBERLINK October 2021

Owner Afia Akram’s attempts to secure a local workforce went badly, with many people leaving after just a short period with the business, sometimes as little as one day. Despite using the Government’s ‘Kickstart’ progamme, she had no applicants.

The only reason the business is still going is because of Afia’s own efforts, taking on every role from making the samosas to selling and dispatching them. Her determination to keep going deserves credit from every quarter of Birmingham and we wish Afia well.

The country is littered with hundreds of businesses like Staying Cool and Afia’s Samosa Shop battling to get launched and then fighting to stay alive.

There is little doubt that the UK is experiencing labour shortages in certain sectors, including transportation and care homes, both of which have been well documented.

But hospitality is also suffering and one of the biggest reasons is that restaurants, pubs and others have suddenly reopened at the same time. So we went from no jobs in restaurants to more jobs than they could fill, including positions like chefs and waiters.

Businesses like Staying Cool and Afia’s could not be more diverse and demonstrate what an amazing breadth of cultural ambitions Birmingham has. That is why the Chamber along with other institutions like the Department of Work and Pensions and Birmingham City Council are working hard to address all workplace issues – and our hard-working, enterprising and resilient businesses deserve nothing less.

PRIVACY NOTICE: Kemps Publishing Ltd process personal information for certain legitimate interest purposes, which includes the following: • To provide postal copies of this publication to Chamber members and Kemps' customers; and • To offer marketing and promotional opportunities within this publication to Chamber members and prospects.

Whenever we process data for these purposes, we always ensure we treat your Personal Data rights in high regard. If you wish to, you can visit www.kempspublishing.co.uk to view our full Privacy Notice and to learn more about our legitimate interests and your rights in this regard.

CHAMBERLINK is produced on behalf of Greater Birmingham Chambers of Commerce by Kemps Publishing Ltd and is distributed to members without charge. The Chambers and the publisher are committed to achieving the highest quality standards. While every care has been taken to ensure that the information it contains is accurate, neither the Chambers nor the publisher can accept any responsibility for any omission or inaccuracies that might arise. Views expressed in the magazine are not necessarily those of the Chambers. This publication (or any part thereof) may not be reproduced, transmitted or stored in print or electronic format without prior written permission of Kemps Publishing Ltd.

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:15 Page 5

Business News

Business News Latest news from Greater Birmingham Chambers of Commerce

Brave Afia’s battle to stay afloat…

As businesses of all shapes and sizes struggle to recruit in the post-Covid-19 fall-out, Chamberlink’s Philip Parkin looks at the impact at the heart of a small business and at the wider picture with Chamber policy and projects manager Emily Stubbs.

An expanding samosa maker is struggling to stay afloat because it cannot find enough staff to run the business.

The business – Afia’s Samosa Shop – moved to new premises at Phillips Street Industrial Estate in Aston, in 2019, which is when its problems began.

Attempts to secure a local workforce – which included a £36,000 head of production – went badly, with many people leaving after just a short period with the business, sometimes as little as one day.

Owner Afia Akram then turned to the Government’s Kickstart Programme in the hope of finding suitable candidates among the ranks of the unemployed.

Kickstart is a scheme that provides funding for employers to create jobs for those in the 16-24 age group who are at risk of long-term unemployment. However, despite the fact that she was looking to fill positions including administration, sales, marketing dispatch, cleaning and production, she had no applicants.

The only reason the business is still going is because of Afia’s own efforts, taking on every role from making the samosas to selling and dispatching them.

She said: “Having worked through since March 2020 mostly on my own to keep pace with the orders, my health is affected.

“I’m only looking for three to four people to work in my kitchen, but this has become mission impossible.”

Afia launched the business in 2009, when she began making artisan samosa and pakora at home, to sell at farmer’s markets and food

Deep hiring problems: Afia Akram

festivals. Her products are high-end wheat and gluten free foods and have won her numerous awards.

However, her attempts at expanding the business in 2019 have been hit by a double whammy of the coronavirus pandemic and the staffing crisis.

Afia says she has been devastated by the failure to secure employees for well-paid and well-trained positions and said: “My recruitment experience has left me traumatised.

“I do not have any more time, resources, and

money to throw at this. It has weakened my business.”

She is also scathing about the lack of applicants from the Kickstart Programme, which she is partly blaming on the ‘British benefits culture’ and says that many businesses are now facing a recruitment crisis.

In fact, job vacancies in Britain are already at a record high, with more than a million positions being advertised for the first time since records began in 2001, according to the latest figures from the Office for National Statistics.

…and hospitality hit by a perfect storm There is little doubt that the UK is experiencing labour shortages in certain sectors, including transportation and care homes, both of which have been well documented.

Hospitality is also suffering – in fact, this sector has been hit by a perfect storm of Brexit, the pandemic, and a situation where restaurants, pubs and others, have suddenly reopened at the same time.

Chamber policy and projects manager Emily Stubbs said that during the pandemic – the hospitality industry had lost many jobs, with some employees moving back to Europe, and others seeking jobs in other sectors.

She said: “Many people such as chefs and kitchen staff have moved to other jobs during lockdowns, and many individuals from EU countries previously working in the sector have left the UK following Brexit and the Covid-19 pandemic.

‘Businesses have a mixed perception’ “Much of the hospitality sector reopened all at once after lockdown – but we have now gone from very few jobs in restaurants to more jobs than restaurants can fill, including positions like chefs and waiters.”

Recruitment issues are not confined to that sector – the Chamber’s Quarterly Business Report for Q2 2021 found that 53 per cent of local firms had attempted to recruit, and a similar figure had experienced difficulties doing so, the highest figure on record since the start of 2020 and prior to the onset of the pandemic.

With regard to Kickstart, she added that many other businesses had reported similar concerns to Afia’s Samosas, and that the Department of Work and Pensions was looking into bolstering support’.

“Businesses have mixed perceptions – some think it is great, others have had similar experiences

to Afia’s Samosas,” she said.

“The Department of Work and Pensions and Birmingham City councils are looking into what they can do to enable businesses to get the most out of the scheme.”

The latter has produced research showing that the number of young people (aged 16 to 24) out of work in Birmingham has risen from 6.3 per cent prior to the pandemic to 11.6 per cent.

The research shows that a lot more needs to be done to reduce this figure and get young people into work, and nearly a dozen wideranging solutions have been suggested, from improved mentoring support to reshaping careers advice.

October 2021 CHAMBERLINK 5

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:15 Page 6

Business News

British Airways returns to Birmingham British Airways is once again set to operate out of Birmingham Airport, after an absence of three years.

The carrier’s City Flyer subsidiary is launching the twice daily flights between Belfast and Birmingham, which will begin at the end of the month and run until next March.

The flights will be operated using an Embraer 190 with capacity of 98 seats.

Tom Stoddart, managing director of BA CityFlyer, which is based in Didsbury, Manchester, said: "This year has shown how much customers want to stay connected with the rest of the UK. We're sure this route will be popular with customers getting away for a UK holiday, as well as those visiting friends and relatives.”

Tom Screen, aviation director of Birmingham Airport, said: “It is great to welcome back British Airways to Birmingham after three years

absence. We know that the tail fin will be a welcome sight to many of Birmingham’s customers. This route ensures even more choice

‘The return of an iconic brand such as British Airways to Birmingham Airport is brilliant news’ for travel to Belfast from Birmingham and with plans to grow the schedule adds to the flexibility of travel.”

BA City Flyer operates a number of domestic and European services, mostly from London City Airport. It also began flying services out of Southampton Airport last December, mostly to

European destinations at the weekends.

Chamber policy manager Raj Kandola said: “The return of an iconic brand such as British Airways to Birmingham Airport is brilliant news for both the airport and the region.

“Given the recovery we are starting to see in the city and with the game changing 2022 Commonwealth Games around the corner, it’s a great time for British Airways to be reasserting their presence in the West Midlands.

“Building on this wider optimism, we would urge the government to go further and formulate a clear plan which sets out how they intend to unlock air travel moving forward.

“Continually reviewing countries placed on the red list and reducing the cost of testing for travel would be a sensible step towards opening up international markets in an industry that’s been rocked to its core by the pandemic.”

Paint specialist aids restoration project The performance paint and coatings expertise that has long seen Indestructible Paint Ltd play an important role in commercial and military aerospace has now extended into one of the most celebrated sectors of the industry.

A Birmingham-based company has been helping with the manufacture of propeller blades for one of the country’s most famous aircraft, the Spitfire.

Tyseley-based Indestructible Paint has joined forces with specialist Hercules Propellers to produce blades for a Spitfire restoration programme being undertaken by the Biggin Hill Heritage Hangar.

A Spitfire in all its glory 6 CHAMBERLINK October 2021

Indestructible had to meet specific challenges associated with the wooden material used and to fully protect the blades from the rigours of operation and the elements.

John Bourke, technical sales manager at Indestructible Paint, said: “Spitfire propellers are manufactured from hydro lignum – an extremely dense wood substrate that requires the protective

coating to bond and perform to the highest standard.

“We have therefore worked with Hercules Propellers to design a coating system that comprises a two-pack epoxy base coat, twocomponent erosion coating, yellow tipping paint and a clear semi-matt polyurethane lacquer.“ The coatings were applied following the shaping of the propellers from timber in a dedicated machining centre installed by Hercules Propellers at its premises in Stroud.

Trials were completed on a nonflight prototype to prove the system before the first set of four propellers for flight was completed.

Brian Norton, Indestructible

Paint’s managing director, said: “There can be few aircraft that are better recognised or more iconic than the legendary Spitfire which has a history that will be acknowledged by millions of people in this country and much further afield.

“We have extensive experience in developing coatings that are used in aerospace manufacturing and maintenance worldwide so are delighted to apply this knowledge to a dedicated and significant part of the industry.

“Rupert Wasey, managing director at Hercules Propellers, and his team deserve huge credit for the work they do in helping to keep memories alive – with a little help from the most advanced and modern coatings technology available.”

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:15 Page 7

Business News

October 2021 CHAMBERLINK 7

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:15 Page 8

Business News

Credit: Iain Jamieson

Festival will shine a light on city for six months

Organisers have announced the first details of the Birmingham 2022 Festival - a six-month celebration which will spotlight creativity and culture in the West Midlands.

Running from March to September 2022 as part of the city’s Commonwealth Games, the £12m festival will feature hundreds of creative commissions across the region including art, photography, dance, theatre, digital art and more.

Raidene Carter, executive producer of Birmingham 2022 Festival, said: “It’s a huge privilege to finally announce our plans for the Birmingham 2022 Festival.

“We are working with artists, creatives and communities from across the West Midlands to

celebrate our creativity and shine a light on the region for six months, leading up to and following the Games.”

The Birmingham 2022 Festival will open with ‘Wondrous Stories’, a spectacular large-scale production by world renowned and Leamington Spa based dancecircus company, Motionhouse.

Wondrous Stories will be created and directed by Kevin Finnan, artistic director of Motionhouse, who was choreographer and movement director of the London 2012 Paralympic Games ceremonies.

To create the show, Mr Finnan has pulled together a team of artistic collaborators including Birmingham-based choreographers Sonia Sabri and Jamaal Burkmar,

composer Sophy Smith and digital artists Logela Multimedia.

Wondrous Stories will transform Birmingham’s Centenary Square with a giant aerial stunt featuring a flying book and a colossal globe, alongside innovative digital projections. There will be seven performances of Wondrous Stories next March, with expected combined audiences of more than 80,000 people both in person and watching via a live stream.

Mr Finnan said: “It's wonderful to now be creating this spectacular show right here in our home region, working with an extraordinary team of talented artists and performers to thrill audiences in Birmingham.”

Other highlights of the Birmingham 2022 Festival will include ‘Generation’s by Julian

Germain, a large-scale photographic portraiture exhibition that will appear in public settings across the region.

Birmingham’s Flatpack Festival will present ‘Wonderland’, a unique heritage project telling the filmgoing story of Birmingham.

Digbeth-based Eastside Projects will explore Birmingham’s positions, affinities and complicities within the Commonwealth by working with four international artists from Toronto and Johannesburg to create a series of new site-specific projects across the city.

The festival has been supported by a range of funders, with major support of £3m dedicated by Arts Council England and The National Lottery Heritage Fund.

…creative team that will master the ceremonies The creative team that will deliver the opening and closing ceremonies of next year’s Birmingham 2022 Commonwealth Games has been unveiled.

The creative team consists of artistic director Iqbal Khan, who is a Birmingham-born theatre director. He is best known for modern retellings of the classics and has worked in the UK and abroad on the world’s most highprofile stages.

Writer Maeve Clarke is a published novelist and short story writer from Birmingham, whose credits include ‘Whispers in the Walls’, an anthology of new Black and Asian voices from Birmingham.

The music director is rapper Joshua ‘RTKal’ Holness, who has used music to unite and entertain audiences across the world.

8 CHAMBERLINK October 2021

Getting creative (from left): Stephen Knight, Joshua ‘RTKal’ Holness, Maeve Clarke and Iqbal Khan

Production designer Misty Buckley was recently nominated for a BAFTA Award for rapper Stormzy’s performance at Glastonbury Festival, and has extensive international experience

of set design for large scale ceremonies and live events.

Broadcast director Hamish Hamilton has directed and executive-produced countless ceremonies, award shows, concerts,

and special events across the world. He is a twice BAFTA Award winner, plus Grammy and Emmy nominated global authority on live event broadcast.

The creator and writer of Birmingham TV series ‘Peaky Blinders’, Steven Knight, is the team’s executive producer.

The team have been bought together by Birmingham 2022’s chief creative officer Martin Green, who also led the Olympic and Paralympic Ceremonies in London 2012.

He said: “The core creative team assembled to imagine the opening ceremony is drawn from a diverse range of disciplines, from theatre to literature, TV to stage production.

We have had access to the very best UK and West Midlands talent to create this.”

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:15 Page 9

Business News

We have developed innovative solutions that make a real commercial difference such as Shoosmiths8 Connected Services complementing the firm’s existing services by offering clients non-legal products in one dedicated place – take a look online here: www.shoosmiths.co.uk/shoosmiths-eight We have changed our ways of working, embracing technology and offering colleagues the opportunity to work in ways that enable them to work at their optimum and in turn offer the best service to our clients.

We also believe our commitment to social mobility, corporate responsibility and to creating a diverse and inclusive workforce that reflects the communities in which we operate enables us to attract lawyers with personality who wish to make a positive contribution to society alongside a fulfilling career in law, reflected in our Investors In People Platinum accreditation.

Times have changed. If it is time for you to change law firm, please do get in touch.

Contact us:

T: 03700 863 000 E: generalenquiries@shoosmiths.co.uk W: www.shoosmiths.co.uk

October 2021 CHAMBERLINK 9

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:15 Page 10

Business News

HS2 names bidders for £645m contracts HS2 have announced the companies shortlisted to deliver two of its major projects – a control centre and rolling stock maintenance depot at Birmingham’s Washwood Heath and the Interchange Station at Solihull.

The Washwood Heath contract – worth an estimated £275m – will enable the winning bidder work with HS2 Ltd to transform the 30hectare brown field site into the nerve centre of the HS2 network.

The following bidders will be invited to tender: • GÜLERMAK AĞIR SAN. İNŞAAT VE TAAH. A.Ş & Gulermak Sp z o.o.

• VINCI Construction UK Limited (t/a Taylor Woodrow) & Keltbray Limited • VolkerFitzpatrick Ltd & VolkerRail Ltd HS2’s fleet of state-of-the-art high-speed trains will be serviced and maintained, 24 hours a day, seven days a week, from the Washwood Heath site - ready to provide an unparalleled level of frequency and reliability for passengers across the UK. The depot will include a rolling stock maintenance building, carriage wash, automatic vehicle inspection building and 14 sidings where trains can be stored overnight.

Also on the same site will be the centre of the network’s state-ofthe-art signalling and control systems as well as office buildings

Out for tender: The Solihull Interchange vision.

‘Washwood Heath will be at the heart of the operation – servicing and maintaining the trains as well as controlling the operations’ for cleaners and drivers. In total, around 500 jobs are expected to be based across both the depot and control centre.

HS2 Ltd’s procurement and supply chain director, Andrew Cubitt said: “Washwood Heath will be at the heart of the operation – servicing and maintaining the trains as well as controlling the operations.

“The site will also be a major boost for the local community, with around 500 long-term jobs set to be created at the site and extra land freed up for development.

That’s why it’s great to see such a strong shortlist for the design and construction.”

The Washwood Heath site was formerly home to the disused Metro-Cammell railway works which closed in 2004.

Companies shortlisted to build the new HS2 Interchange station in Solihull are: • Laing O’Rourke Construction Limited • Skanska Construction UK Limited • Unity - a Joint Venture between Sir Robert McAlpine and

VolkerFitzpatrick, supported by a subcontractor, WSP The winner of the contract, worth up to £370m, will develop the detailed design of the station before construction begins and the station takes shape over the next few years. HS2 say the contract is set to support 1,000 jobs.

Work so far has included construction of modular bridges over the M42 and A446, and remodelling of the road network in the area to facilitate access to the new station.

HS2 Ltd has worked with multidisciplinary design team Arup to design the station to be net zero in operation, which is a key part of HS2’s strategy to reduce carbon and build the most sustainable railway in the world. The contract is set to be awarded in 2022.

Scrapping eastern leg would be a mockery Scrapping the eastern leg of HS2 would make a mockery of the Government’s pledge to level up the country, business leaders have warned.

It comes after reports that the section of the high-speed rail route running to Leeds could be halted to save £40bn.

An anonymous source was also quoted saying: “There’s no way we’re going to see this built in our lifetimes.”

However, the Department for Transport denied a decision has been made and said it would soon release its much-delayed integrated rail plan to set out the way forward for major rail projects – including Northern Powerhouse Rail and the Midlands Rail Hub. In July, the Government requested HS2 Ltd – the company

10 CHAMBERLINK October 2021

set up in 2009 to develop, build and operate HS2 –pause work on the eastern leg but proceed with development of the western section from Crewe to Manchester.

A western leg bill is being prepared for deposit to parliament in early 2022, according to HS2 Ltd. Greater Birmingham Chambers of Commerce has continually urged Government to ensure the highspeed rail network is delivered in full – and has reiterated those calls following the reports.

Chief executive Henrietta Brealey (pictured) said the project is integral to levelling up the country.

She said: “The leaks coming out of Whitehall regarding the eastern leg of HS2 are deeply concerning given the fact that the Transport Secretary emphasised back in May that the project would be delivered in full. To be frank, scrapping the eastern leg of HS2 would make a mockery of the Government’s pledge to level up the country given the economic, ecological and practical benefits delivering the project in full will bring.

“We’ve also seen firsthand in Greater Birmingham the private sector investment which has been secured off the back of HS2 and the local economic plans which are

predicated on its arrival – many of which are for areas which have suffered from decades of underinvestment.

“Let’s also not forget that the second part of the programme will connect Birmingham to other major towns and cities across the country and allow our businesses to access new domestic and international markets – the need for which has become even more paramount as we emerge from the pandemic.

“We would urge policymakers in Westminster to use the upcoming release of the much delayed Integrated Rail Plan to reaffirm commitment to delivering HS2 in full – otherwise the pledge to build back better and delivering prosperity across England will seem rather empty.”

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:15 Page 11

Business News

20,000 jobs landmark is reached HS2 Ltd has announced that more than 20,000 people are now working on the project, one year on from the Prime Minister announcing the formal start of construction on Phase One from London to the West Midlands.

The high-speed railway’s latest employment figures demonstrate the crucial role that HS2 is playing in the UK’s economic recovery, with work having continued throughout the Covid19 pandemic.

Companies right across the country are now forming part of HS2’s ever-growing supply chain and contracts have already been awarded to over 2,200 businesses, 97 per cent of which are UK-based.

Transport secretary Grant Shapps MP, said: “While there have been some issues with the

‘We’re enormously proud of the progress we’ve made on HS2’ project in the past, hitting the landmark of 20,000 jobs underlines the unstoppable momentum HS2 now has.

“It’s been an incredible year of progress as work continues across the country to deliver a new backbone of Britain’s transport network,

fit for the 21st century and beyond.”

By providing work for tens of thousands of people in the UK, HS2 is helping the country to build back better after Covid-19, as part of the Government’s Plan for Jobs.

HS2’s jobs boost is also benefitting those in need, with bespoke initiatives designed to

upskill local people who are out of work with the training and accreditation they need to secure a job on HS2. 1,100 individuals who were formerly unemployed have now secured sustainable employment on HS2, and that number is expected to increase in the months and years ahead as the pace of major construction work increases.

Mark Thurston, chief executive of HS2 Ltd, said: “We’re enormously proud of the progress we’ve made on HS2. It is moving forward, creating jobs, enhancing skills, benefiting UK businesses and building a low carbon, high capacity railway that will change the way we travel in Britain.”

Commenting on the achievement, Greater Birmingham Chambers of Commerce chief executive Henrietta Brealey explained what the delivery of HS2 will ultimately mean for the region.

She said: “Reaching this milestone offers further tangible proof of the catalytic impact that HS2 is having on the UK economy and the vital role it will play in powering a jobs recovery as we emerge from the pandemic.

“Delivering HS2 in full will play an essential part in rebalancing our economy, bringing the Levelling Up Agenda to life and creating prosperity across all four corners of the country.”

Solihull Council and HS2 reach agreement – Page 58

October 2021 CHAMBERLINK 11

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:16 Page 12

Business News

President’s Focus Shaun Gray is the European managing director of Chineseowned manufacturing firm Ginho. In May, he succeeded Nik Hardy as president of Burton and District Chamber of Commerce. Here, he discusses the return of face-to-face events, the future of Burton town centre and constraints facing firms who operate internationally. here’s lots to look forward to in Burton and the wider region at the moment. As sectors continue to open up following the lifting of Covid-19 restrictions, it’s great to see the return of face-to-face Chamber meetings and events.

The highlight of this will be the Let’s Do Business event in November which I would encourage all our members within the region to exhibit and support your fellow Chamber members and companies within our region.

Let’s Do Business will be one of the largest face-to-face events to be held since the Covid-19 pandemic began so let’s make it a great event for us all Another great event making a welcome return following its absence last year is the East Staffordshire and South Derbyshire 2021 Business Awards.

It is a great event for the local businesses within the Burton area to showcase their achievements, talents and above all support for fellow companies.

Again, I would encourage all of our members to review the 11 awards categories and considering pushing themselves into the limelight by entering for an award.

The awards evening on Thursday 11 November at Burton Albion’s Pirelli Stadium promises to be a tremendous night of celebration and another opportunity to rekindle those face-to-face connections.

While we look forward to meeting in person again for networking opportunities and awards celebrations, there is also the ongoing consultation for the Burton Town Deal of which Burton and District Chamber of Commerce is proud to be part.

This is a once-in-a-generation chance to revamp our town centre and make it a better place for our businesses, residents and those

T

‘The Town Deal funding given to Burton is an opportunity for investment in our town centre’ who study here, as well as boosting the town’s economy.

The Town Deal funding given to Burton is an opportunity for investment in our town centre and to safeguard its future for generations to come.

It is also a major vote of confidence in our town and its potential.

Of course, there are some difficult issues such as the proposed relocation of the library.

But as a Chamber, we will continue to make sure our members’ views are represented throughout the consultation to ensure business is served correctly.

12 CHAMBERLINK October 2021

Opportunity for investment: Shaun Gray

On a more global topic, we are continuing to see issues and constraints within the shipping industry, supply chains and global trade.

This is a great challenge to many businesses within the Burton and District region and I’m sure these constraints are being felt by plenty of other firms across the Greater Birmingham Chambers of Commerce group.

As the European managing director of a

manufacturing firm that has a presence in Burton and worldwide, I fully understand the impact delays can have on operations.

Therefore, I would encourage all businesses to plan as far ahead as possible and try to wherever limit exposure to these delays. However, we are starting to see some small but encouraging signs that global supply chains and logistics are gradually recovering and normality will soon return.

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:16 Page 13

Business News

October 2021 CHAMBERLINK 13

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:16 Page 14

Sponsored by: The University of Birmingham

Business News

West Midlands Lieutenancy supports ‘Drive’ Initiative University of Birmingham launches Institute for Interdisciplinary Data Science and AI Data touches on almost every aspect of our lives, from recommending movies based on what we've already watched to discovering new life-saving drugs. But collecting data alone isn't enough to understand the world.

It can identify patterns of behaviour, but it can't tell us why these patterns occur. For this, we need experts to develop theories and models that explain the data, plus data analysis techniques to uncover those patterns.

Experts like this make up the new Institute for Interdisciplinary Data Science and AI at The University of Birmingham, which is bringing together more than 140 data and AI scientists and specialists from across the institution. Together, these experts are developing and responsibly applying datadriven approaches to areas such as sustainability, equality, and health, with expertise in modelling, statistics, machine learning, linguistics, optimisation, behavioural sciences, ethics, law, and many other fields.

The Institute will also act as a focal point for knowledge exchange beyond the University to our partners in industry, the NHS and government.

Demand for skilled data scientists has increased significantly in the UK in recent years. The University of Birmingham is driving innovation in its curriculum to ensure every student can study data science and AI. An exciting and innovative programme of activities will provide students with the knowledge and skills to equip them for a career in the sector, joining the University's existing range of Masters programmes in Data Science, Artificial Intelligence and Machine Learning, and Responsible Data Science.

If you would like to explore new ideas and solutions in the worlds of data science and AI, please get in touch with us businessteam@contacts.bham.ac.uk

14 CHAMBERLINK October 2021

A drive to promote career opportunities for young people in the military and blue light services is being supported and promoted by the West Midlands Lieutenancy.

The ‘DRIVE’ initiative is designed to demonstrate that the uniformed services offer significant opportunities for young people to use and develop their skills in science, technology, engineering, mathematics (STEM) and leadership.

DRIVE – which stands for diversity, race, inclusion, versatility and equality – is being launched at a two-day event at which speakers will include the Lord-Lieutenant of the West Midlands, John Crabtree; the government’s newly appointed Lead on Young People, Ms Nicola Richards MP; Vice Lord-Lieutenant Prof Helen Higson and former British Army Officer, Samuel T Reddy – who co-founded Tripotential, a people development enterprise that helps the uniformed services to recruit the very best BAME and Commonwealth personnel.

Government statistics show that since March 2016, the proportion of BAME personnel joining the UK regular forces and future reserves had increased by 2.3 per cent to eight per cent at the end of March 2021.

John Crabtree: Drive to find young talent

“There are great opportunities within the uniformed services,” said Martin Levermore, a Deputy Lieutenant of the West Midlands and one of the organisers of the event.

“Training, service, adventure and travel are all features of life in the military and blue light services. It is the first time there has been an event like this and across two days, we will bring together students, teachers, careers advisors and community influencers to highlight the opportunities in all of the

uniformed services for a diverse range of talents and backgrounds.”

The initiative will be attended by students and teachers from schools and colleges in Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall and Wolverhampton.

Young people - from 15 to 25 years old - will meet members of the military and blue light services as well as participate in exercises to test and build their leadership capabilities.

A conference for educators and community influencers will also improve the understanding of the opportunities in the uniformed services.

The DRIVE Initiative is endorsed

by West Midlands Lieutenancy with the support of West Midlands Fire Service, The West Midlands Ambulance Service, West Midlands Police, West Midlands Combined Authority, British Army, Royal Navy, Royal Air Force, West Midlands Reserved Forces and Cadets Association, Birmingham Careers Hub, City of Wolverhampton College, West Midlands’ Police and Crime Commissioner, Sport 4 Life UK, Tripotential CIC and Birmingham City University – which is hosting the two-day event at The Pavilion at its Moor Lane campus in Birmingham.

Manufacturing sector in recovery West Midlands manufacturers are poised to see strong growth, as economies continue to open up and the economic recovery gathers pace, according to a new survey by Make UK and business advisory firm BDO. Having seen a 10 per cent decline in output in 2020, the manufacturing sector in the UK overall is now set to recover a significant amount of that loss this year, with forecasts suggesting it will have recovered completely by the end of next year.

Make UK is the voice of UK manufacturing, and represents 20,000 companies.

The organisation warned that supply chain disruption and some labour shortages could hamper the improving picture in the final quarter of the year. The slow recovery in the automotive sector, where the West Midlands has a high exposure, could also have an impact for some time.

However the survey notes that both UK orders and total orders have been strong for West Midlands companies, with the total order balance of +54 per cent deemed ‘very robust’.

While output fell slightly, due to a reduction in car production in the last quarter, the business confidence indicator remains positive and points to continued growth for the immediate future.

Charlotte Horobin (pictured), regional director for

Make UK in the West Midlands, said: “West Midlands companies are continuing to see positive growth conditions as prospects continue to accelerate for manufacturers with economies at home and abroad continuing to open up.

“However, the mixed prospects for the automotive sector, supply chain shortages and the rapidly escalating increase in shipping costs are threatening to put roadblocks on the road to faster growth despite the current optimism.”

Despite the encouraging outlook, both investment and recruitment intentions in the Midlands were below the UK average, according to the survey.

Make UK is now forecasting growth for the sector of +7.1 per cent in 2021, tailing off slightly to +4.4 per cent in 2022.

However, should these predictions be met, it will ensure the sector has recovered all the lost output from 2020.

Jon Gilpin, head of manufacturing for BDO in the West Midlands, said: “West Midlands manufacturers have proved their resilience over and over again, but we know big challenges remain.

“While our latest analysis provides some really promising results, increasing costs, rising inflation and the ongoing battle to attract and retain skilled workers locally will continue to stress-test regional manufacturers for the remainder of the year.”

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:16 Page 15

Business News

Recycled plastic used for Dairy Milk wrappers Mondelez International has announced that Cadbury Dairy Milk made at Bournville and sold in the UK and Ireland, is to be made with packaging containing up to 30 per cent recycled plastic.

Cadbury will use the packaging on more than 28 million bars in 2022, as part of a broader global commitment by the business to reduce the use of new plastic material in its packaging by five per cent by 2025.

Mondelez International is already using 75 per cent recycled plastic (RPET) content in its Dairylea Lunchables and Snackers packaging in the UK, and will also begin using recycled plastic in its Philadelphia tubs and lids from next year.

It is investing more than £21m a year across the globe in technology, resources and recycling infrastructure and anticipates an acceleration in this investment over time.

By 2025 it will aim to have invested over £215m in helping to create a more sustainable future for plastics.

Louise Stigant, UK managing director at Mondelez International said: “This next step in our journey to reduce our use of virgin plastic in our iconic Cadbury range is a really important one, which I am very proud of. We are committed to reducing waste and closing the loop on packaging – keeping valuable materials within the economy and out of the environment.”

Earlier this year Mondelez International joined forces with retailers and others to finance and launch the Flexible Plastics Fund.

The fund is designed to drive up UK recycling rates of flexible plastic through front of store collections initially, with the longer-term aim to include this material within UK household collections. Mondelez International is also a member of the UK Plastics Pact and a signatory of the Ellen MacArthur Foundation’s New Plastic Economy Global Commitment.

‘We are committed to reducing waste and closing the loop on packaging’

Tim Pile to step down from GBSLEP chair Former Chamber president Tim Pile will step down from his role as chairman of Greater Birmingham and Solihull Local Enterprise Partnership in November.

Mr Pile took up the position after predecessor Andy Street left the role to stand in the West Midlands mayor election in 2016.

Anita Bhalla, a non-executive board director of GBSLEP, will step in as interim chair until next year.

Mr Pile said: “It has been a huge honour and privilege to serve the region over the last four years alongside GBSLEP’s dedicated Board members who give their time and expertise to drive inclusive economic growth across the region.

“Of course, our work has built on the excellent foundations laid by Andy Street, GBSLEP’s first chair, past board directors and our chief executive Katie Trout who has been with the organisation since it was established 10 years ago.”

Anita Bhalla said: “Tim has led GBSLEP with integrity, dedication

Tim Pile: Stepping down

and commitment over the last four years.

“His work in bringing together business, local government and academic partners has resulted in investments that have boosted the region’s economy.

“I know leaving GBSLEP has been a difficult decision. On behalf of the board and executive, I would like to thank him for his incredible contribution in driving inclusive economic growth across the region.”

T: 01384 76662 / 77716 E: sales@dustair.co.uk W: dustair.co.uk October 2021 CHAMBERLINK 15

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:16 Page 16

Business News

Where do you fancy?

Owned by Pam Bassi and formally known as East is East, Dilbar Restaurant fuses authentic Indian cuisine and Broad Street nightlife. An impressive city-centre location, Dilbar is a proudly owned family business that offers a fine dining experience from the early evening until late, with music on the weekends.

Breakfast, lunch or dinner…

Dilbar Restaurant Address 197 Broad Street Birmingham B15 1AY T: 0121 643 4808 E: info@dilbar.co.uk W: www.dilbar.co.uk Owner: Pam Bassi Head Chef: Mukesh Kumar Opening hours Monday-Thursday: 5pm–11pm Friday/Saturday: 5pm–2am Sunday: 5pm–11pm

Food and drink A selection of starters and options for different speciality main dishes are on offer. From mixed grills to seafood dishes and a hot Madras – Dilbar’s chef guarantees high quality made with fresh ingredients.

With over 22 vegetarian starters and plenty of options for the main dish, Dilbar are able to fully cater to vegetarians. A popular option is the sharing platter, which includes beetroot tikka and a paneer pakora.

For vegan diners, the chef is able to supplement the dairy in the vegetarian mains to create a wonderful alternative for customers.

Gluten-free options are also available.

Business facilities Dilbar has deals for businesses, a set menu and speedy lunches.

There is a capacity of 100, with 16 CHAMBERLINK October 2021

the option for private parties and dining on the second floor.

Exclusive offer for Chamber members 15 per cent discount to Chambers members with proof of ID. *Does not work in conjunction with any other offers or deals.

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:16 Page 17

Business News

October 2021 CHAMBERLINK 17

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:16 Page 18

Business News

Firms struggle to import EU goods A new study exploring the impact of Brexit on business reveals that nearly half of West Midlands firms have experienced difficulty importing goods from the EU since 1 January.

And 34 per cent have found it more difficult exporting goods to the EU since the end of the transition period.

Just recently, Marks and Spencer announced it was closing 11 of its outlets in France due to exactly these kind of difficulties, particularly the latter.

The new report – ‘Post Brexit Transition Period – An impact analysis on businesses based in the West Midlands Combined Authority Area’ – has been released by the Greater Birmingham, Coventry & Warwickshire and Black Country Chambers of Commerce.

It forms part of the work carried out by the Chambers in partnership with the West Midlands Combined Authority to help local businesses adapt to the post-Brexit trading landscape.

The report contains quantitative and qualitative feedback on the

impact of Brexit and the ease of doing business for with the EU based.

The survey contains feedback from more than 700 businesses across the region.

It reveals: • 47 per cent of local businesses have found it more difficult importing goods from the EU since 1 January; • 34 per cent of local businesses have found it more difficult exporting goods to the EU since 1 January; • 40 per cent of respondents had experienced increased costs and 28 per cent have experienced border delays as a result of the UK’s departure from the EU; • 35 per cent of small and micro sized businesses lack the capacity to deal with the additional documentation requirements for trading with the EU. Key recommendations for the Government include: • Introducing a modified form of the SME Brexit Support Fund to support those smaller firms

Fellowship awarded to Chamber chief executive Chamber chief executive Henrietta Brealey has received an honorary fellowship from University College Birmingham (UCB).

Miss Brealey received the award in a graduation ceremony at the International Convention Centre (ICC) in Birmingham.

She received the award alongside several other recipients, all of whom have been recognised for their significant contribution to the mission of the university.

She said: “I am truly honoured to have received this award alongside individuals who have had such an impact on the city at this time or UCB as an institution.

“It has been a pleasure to work with the team at UCB as a patron of the Chamber throughout my nearly 10-year career here.”

Based in the heart of Birmingham, the UCB is committed to providing opportunity to those with ambition and the commitment to succeed, and has created a learning community that meets the diverse needs of their students, economy and society as a whole.

Alongside Miss Brealey, those also receiving honorary fellowships at the ceremonies included Dr Justin Varney (director of public health, Birmingham City Council), Dr Godfrey Henry (former UCB 18 CHAMBERLINK October 2021

Henrietta Brealey with Professor Michael Harkin

staff member) and Yvonne Towe and Peter Griffiths (former UCB governors).

Professor Michael Harkin, UCB vice-chancellor and principal, said: “Our honorary fellowships are reserved for individuals of significant achievement and distinction, who have made an outstanding contribution to the university’s mission, or who have a close and important association with the university.

“At our four graduation ceremonies, we are conferring these honours on former longserving colleagues and governors who have made enormous contributions to student outcomes during their time with us.”

struggling with additional upfront costs; • Supporting those operating in the cultural sector that fall outside the parameters of the ‘Global Talent Visa’ in order to travel and work in the European Union; • Agreeing mutual recognition arrangements for Sanitary and Phytosanitary (SPS) measures in

‘Cost pressures, additional administration and border delays’ order to minimise the additional administrative burdens that firms are facing; • Using the extension of the easement period for CE Markings to tackle ongoing issues such as automotive businesses facing additional costs as a result of having to duplicate markings on certain components; • Seeking further labour flexibility through additional agreements

on services access and ability of workers to take up roles in both markets – particularly seen in terms of haulage and hospitality.

Henrietta Brealey, chief executive of Greater Birmingham Chambers of Commerce, said: “Our latest Brexit report highlight the substantive issues that a number of firms across the West Midlands have faced since the turn of the year ranging from cost pressures, additional administration and border delays.

“The good news is that the majority of businesses plan to maintain existing levels of trade with their European counterparts – it’s essential the Government uses the next six months to continue their dialogue with the business community to tackle some of these underlying challenges – the extension of the easement period for CE Markings was a welcome case in point.

“For those firms that are being impacted by these particular issues, our International team is on hand to help businesses adapt to the new trading arrangements.”

Honorary degree for Chamber president Chamber president Steve Allen (pictured) has been awarded an honorary doctorate of law from Aston University.

In addition to his role as president, Mr Allen is a commercial litigation and arbitration layer and head of the Birmingham office of law firm Mills and Reeve.

He is also a visiting fellow of international law at Aston University.

Mr Allen has been listed in the Legal 500 ‘Hall of Fame’ and appears in the ‘Birmingham Post’s’ ‘Power 250’ list of the Midlands’ most influential people.

He received his honorary doctorate in a graduation ceremony at The Eastside Rooms venue alongside the university campus in Birmingham.

He said: “It was a huge honour to receive an honorary doctorate from Aston University. I’d like to thank everyone at Mills & Reeve, the Chamber and the British American Business Council for giving me the opportunity to fulfil my ambitions which has resulted in this recognition. It is particularly wonderful to receive the award from Aston University, one of the top-ranked universities in the UK. I’m very proud to be associated with such a brilliant institution.”

Founded in 1895, Aston University is a long-established institution led by three main beneficiaries – students, business and the professions, and our region and society.

Mark Smith, executive director of business engagement at Aston University, said: “We are delighted to have welcomed Dr Steve Allen into the University today, by awarding him an honorary doctorate of law.

“Aston University wished to formally recognise his excellence in the legal field, and also his massive contribution to international trade.

“Steve is a true champion of both our city and region and we are thrilled that he has now joined our alumni.”

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:16 Page 19

Business News

October 2021 CHAMBERLINK 19

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:16 Page 20

Business News

The Griffin Report The Rotunda in central Birmingham remained an abandoned shell for years after it was closed for security reasons following the Birmingham pub bombing atrocity in 1974. But that is now no longer the case with its summit the home to luxurious apartments called Staying Cool.

Chamberlink’s award-winning columnist Jon Griffin talked to cofounders Tracey Stephenson and Paul Taylor about the ups and downs on their way to achieving high ambitions. t’s the best view in Birmingham – an extraordinary panorama running across the city skyline from the very top of one of the UK’s most famous urban landmarks.

The Roadster Penthouse at the summit of the Rotunda offers a breath-taking bird’s-eye view of Birmingham city centre and the wider West Midlands – from New Street Station to the Bull Ring and the Lickey Hills in the far distance.

The Penthouse is one of a string of luxurious serviced apartments available for tourists and business travellers alike keen to sample life at the very heart – and indeed at the apex – of 21st century Brum.

The apartments project was the brainchild of Tracey Stephenson and Paul Taylor, joint co-founders and managing director of Staying Cool, urban landlords providing guests with a keen eye for heights with a unique perspective on life at the top in Birmingham city centre.

Intriguingly, the Staying Cool concept and the firm’s Birmingham Rotunda apartments owe a considerable debt to a selfconfessed ‘mid-life crisis’ by former Granada TV commercial and board director Paul, as he recalls all these years later.

“I had worked for Granada for 11 years and was on the board for four years. My job had expanded into more deals and negotiations. I wanted to move away from a big corporate environment, I was a bit burdened and took on too much responsibility in my 30s.

“I decided to have a bit of a play in property development. I bought and did up apartments in Barcelona and the South of France and decided to rent them out. Then I bought one of (developer) Urban Splash’s apartments in Manchester city centre.”

Urban Splash had been making a considerable name for itself in Birmingham by refurbishing derelict landmarks which had once been part of the very fabric of the city, including the Rotunda and Fort Dunlop. Meanwhile, Tracey Stephenson, a former head of marketing and tourism at Salford Council, was about to play a key

I

20 CHAMBERLINK October 2021

role in the urban initiative which became Staying Cool.

As Paul recalls: “Tracey and I had common experiences. We had both been in the full corporate environment. I set up the Staying Cool brand with a crappy little website...it was about going to stay somewhere cool. I was more interested in design, Tracey saw the potential for marketing. The whole thing grew organically through trial and error.”

The duo turned their attention to Birmingham, where Urban Splash had completed a huge three-year redevelopment of the Rotunda, breathing new life into a building which had been synonymous for more than 30 years with the

terrible events of the night of November 21, 1974, when the pub bombers had targeted the Mulberry Bush at the base of the city landmark.

But a bright new future was by now beckoning for the site of the 1974 terrorist attack – and Staying Cool would eventually become a key element of the startling transformation of the Rotunda.

As Tracey remembers: “There was a threat of the Rotunda being demolished and Urban Splash came in to save it.”

Paul adds: “We got into conversations with Urban Splash.

They approached us and said ‘we have sold nearly all the apartments' and they offered us 15 apartments

‘We knew that it would be successful, but we had to get through by hook or crook’

Lofty ambitions: Tracey Stephenson

to launch ourselves...we were introduced to other investors.

“We set up a little property company...we got all the plans in place and then the financial crash happened, and we had to scale back our plans. In the end, we managed to buy seven apartments.

We had put ourselves on the line, we had had to borrow £250,000 to fit the apartments out...it was very stressful but we gradually went from strength to strength.”

Tracey adds: “We knew that it would be successful, but we had to get through by hook or crook.

Then, a journalist from the Times came to stay to do a review and gave us a glowing report, saying ‘why can’t all city stays be as cool as this?’

“At first, the apartments were very much aimed at business travellers but we were also trying to attract tourists.”

More than a decade later, Paul

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:16 Page 21

Business News

Staying Cool is getting back to full capacity, say Tracey and Paul

and Tracey say Staying Cool has stayed true to its stylish roots. Says Paul: “We have tried to make ourselves part of the Birmingham independent scene – there has been an explosion of independent restaurants, coffee shops and bars of every shape and size.

“The Rotunda is an iconic Birmingham landmark, which is a massive selling point. It’s a tradeoff between space and amenities – people get much more private space, there are no on-site bars or restaurants.”

‘We have had Hollywood A-list actors, TV people, comedians staying here’ Tracey says: “It was once such a chain city but now people are bored of having the same shops everywhere. We have had Hollywood A-list actors, TV people, comedians staying here.”

Both Paul and Tracey admit that

lockdown has been a “nightmare” for Staying Cool with the hospitality sector at the mercy of the pandemic but as Paul says: “We are taking stock and getting things back up to maximum capacity. We are the other side of it now, a little

battered and bruised. For a while, we could stay open but could only accept people who were travelling for essential work reasons. We stayed open, but lost money.”

But Staying Cool had already proved its resilience by outliving the financial crash of 2007-08 and is now looking towards profitable new horizons post-pandemic – with the business sector firmly in its sights.

Says Tracey: “In August occupancy was running at 78 per cent. In May it was early 60s, in June it was late 60s, it is heading in the right direction. We had been at 80 per cent occupancy over all those years.

“We are very much established in the leisure field but not so much in the corporate world. When business travellers stay, they love it.”

To that end, Staying Cool – which boasts a 15-strong team - is introducing a new autumn initiative to encourage the business sector to host corporate away-days - with the backdrop of the finest views in Birmingham.

Or as Paul stresses: “You get the most amazing sunsets and sunrises…” *Apartments available include the Mini, Clubman, Maxi and the Roadster Penthouse. See hello@stayingcool.com

October 2021 CHAMBERLINK 21

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:16 Page 22

Business News Overnight stays return at Acorns Acorns Children’s Hospice in Birmingham has reopened its doors for overnight stays once again.

The hospice is now able to welcome children for short breaks for the first time since the start of the Covid-19 pandemic.

In March 2020, Acorns made the unprecedented decision to temporarily close its facility in Birmingham as part of the charity’s emergency response to the emerging coronavirus crisis, transferring care staff to its hospices in Walsall and Worcester, which have remained open every day of the pandemic.

The Selly Oak facility was offered to the NHS to provide additional beds for covid patients of all ages, if needed.

Acorns Family Services teams have provided muchneeded emotional and practical support to over 600 families throughout the pandemic, including those from Birmingham who were also offered stays at the charity’s two open hospices.

The reopening of Acorns in Birmingham for overnight stays enables families to once again access this service from their local hospice – giving those who need it a chance to rest and recharge their batteries.

Lindsey Homer, head nurse at Acorns in Birmingham based in Oak Tree Lane, said: “I can’t express how over-joyed we are to welcome children back to their local hospice for overnight stays. We know from speaking to parents and carers that the pandemic has been unbelievably challenging for many of the families we support.

“The local children and families who need us are the sole reason this hospice exists, and we’ve really missed having them stay with us. Seeing these corridors once again filled with laughter, smiles and lots of love brings so much joy – it’s what makes this hospice a home from home.”

Over the course of the pandemic, Acorns in Birmingham has gradually reintroduced day services at the facility, including vital hydrotherapy and music therapy sessions, as well as Stay and Play groups to help bring families together in a secure environment.

22 CHAMBERLINK October 2021

The ICC: Hosting CHS Birmingham this month

Exhibition launches to target events business The West Midlands Growth Company (WMGC) has agreed a partnership which will see one of the UK’s primary event organisers bring an exhibition to Birmingham.

CHS Birmingham – aimed at event planners, agents and venue finders – is being launched on 26 October with the full support of WMGC, with the objective of attracting more events into the city.

WMGC, which is the region’s investment and tourism promotion agency, will support the show’s hosted buyer programme, accommodation hub and welcome reception. It will also provide hosting for media at the event.

The two-year deal represents a desire to bring more conferences and exhibitions to the city, and to position the region as one of the most vibrant events hubs in the country.

CHS Birmingham is being held ICC Birmingham, and will work with businesses across the tourism, hospitality and events sector.

WMGC will also host a

destination hub to give visitors an opportunity to learn more about the region, its future, new products, and the role of the Commonwealth Games, which comes to Birmingham next year.

The West Midlands attracts a high proportion of business visits in the UK. The most recent British Meetings & Events Industry Survey

‘A real legacy opportunity for Birmingham and the West Midlands’ ranked Birmingham as the most popular location for conferencing and events outside London.

Coventry also appeared in the top 10 favourite conference destinations, and Stratford-uponAvon and Wolverhampton featured in the top 50.

Steve Knight, senior business tourism manager at WMGC, said: “This is a real legacy opportunity

for Birmingham and the West Midlands, and an event which we want to see grow here.

“The city is an established, natural home for meetings and conferences, with a strong events heritage and a very exciting future. Birmingham deserves its own exhibition, and we look forward to supporting CHS to deliver an amazing experience for delegates, during both the show and the Meetings and Events Industry Week.”

Emma Cartmell, CHS Group CEO, said: “We’ve always enjoyed strong destination support from our shows and are delighted to have the backing of the West Midlands Growth Company. We’ve had an amazing welcome, and phenomenal support, from the industry across the region.

“I’m personally looking forward to greeting all of our visitors, who will have the opportunity to network, learn and do business, and I’m delighted that West Midlands Growth Company shares our vision for the show.”

Sculpt install Roundhouse furniture Birmingham-based interior and architectural design studio Sculpt have completed the installation of furniture for the newly-renovated Roundhouse.

The historic landmark has seen a comprehensive renovation through a partnership with the Canal & River Trust and National Trust.

Sculpt were supported by Stoer Studio, who fabricated the pieces by hand in their Aston workshop.

Sculpt won the project to design and fabricate the collection of desk units and stools through a competitive tender, with their approach of linking the furniture to the history of the building being a winning factor.

From their in-house workshop, Sculpt were able to design the prototype, but a professional joinery workshop was required to fabricate the final pieces.

This is where Sculpt approached Stoer Studio, who had the capacity, knowledge and equipment to manufacture the bespoke pieces.

The two companies worked closely together to finalise the details for manufacture, trimming costs where possible and adapting to a developing brief. Full size prototypes were created prior to final manufacture to allow the client to test the dimensions of the pieces.

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:16 Page 23

Business News

October 2021 CHAMBERLINK 23

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:16 Page 24

Business News

New Start.Biz website launched National Business Register Group Limited has launched a new website under the banner of Start.Biz (www.start.biz), to further support entrepreneur’s to set-up, survive and thrive in business.

How does it work?

Three tailored guides have been created to provide focused support to businesses at various stages of their journey: 1 ‘Start Now’ is aimed at prestart ups and provides the perfect checklist ensuring a business is compliant, protected and set-up for success.

2 ‘Start Running’ is the go-to guide for newly established businesses. This focuses on essential services such as accountancy, insurance and raising finance.

3 ‘Start Growing’ targets established businesses that want to take their company to the next level by working smarter and utilising industry experts to help their business evolve.

Further guidance is found on the service pages which provide the fundamental basics of each service offered, along with introductions to partners, each selected for their expertise and customer led approach.

The Information Hub contains in-depth, topical and thought-provoking content, which addresses a wide range of business subjects. This will also contain case studies and inspirational success stories, celebrating independent businesses from a variety of sectors.

Bevan Edwards, director at Start.biz, said: “This is just the start of things to come for Start.biz in our mission to support aspiring and established entrepreneurs throughout the UK.” To join the growing community, sign up to the newsletter, found at the bottom of the website. www.start.biz

24 CHAMBERLINK October 2021

Sponsored by: National Business Register

Record summer of events for hospitality business Hospitality and catering firm Caviar & Chips has experienced its busiest summer of weddings and events.

The company, founded in Sutton Coldfield, Caviar & Chips comprises a catering firm, a 16th century pub in Warwickshire and a newly-launched stately home wedding venue in Shropshire.

Despite the impact of Covid-19 track and trace, lockdown measures and significantly reduced hospitality market of new recruits, the company has delivered more events in the last three months than in its first three years.

Established in 2017 by co-founders Jonathan Carter-Morris and Marc Hornby, Caviar & Chips started

‘We place a great emphasis on wellbeing, training and development’ out as caterers delivering wedding menus for their clients.

In their first year the duo delivered six events while they were studying for their MBAs at Aston Business School and holding down full-time jobs.

In their second year, Caviar & Chips grew to 20 events and recruited its first two full-time employees.

Then in year three, Jonathan and Marc quit their jobs and expanded the business, delivering 60 events across the UK. Adding a 16th century pub, The Virgins & Castle in Kenilworth, to their portfolio in March 2020 they had grown to a team of 40 before lockdown stopped them in their tracks.

With more than 120 weddings and events to deliver the firm helped every one of its clients rearrange dates for 2021 or 2022.

Jonathan Carter-Morris: Creating special moments

Jonathan Carter-Morris, co-founder and CEO, said: “In Caviar & Chips, we wanted to create a great place to work and we place a great emphasis on wellbeing, training and development.

“We’re in the business of creating special moments and memories for our clients and our sector offers some fantastic opportunities for people to enjoy working for a company that has a genuine positive purpose.”

Keeping customers is top priority A new survey by a Tamworth software firm has found that retaining customers is a top priority for most businesses.

The survey of 100 businesses, by Softext, found that 40 per cent believed that customer retention was one of the most important factors for them.

Another key priority for those surveyed was attracting new business, which 46 per cent thought was important.

The survey asked the 100 businesses what they planned to focus on during the final quarter of the year, which has continued to be dominated by issues such as the pandemic and Brexit.

Although winning new business and retaining what they have got were the most important priorities, those surveyed did have other issues that they wanted to focus on.

Many wanted to concentrate on marketing and communications campaigns (19.1 per cent), product development (19.1 per cent), and hiring new staff (13.5 per cent).

Despite this, Softext believes that nurturing customer relationships and encouraging customers to return are still two of the most valuable things a business can do.

Rob Hupston (pictured), managing director at Softext, said: “In a time when decision makers are feeling more conservative about advertising and marketing spend, we’ve noticed more businesses focusing on nurturing relationships with their existing customer base instead.

“The benefits of actively

retaining customers far outweigh the costs involved, and we’re excited to help more businesses develop better relationships with their customers.”

Mr Hupston said data had proved that existing customers were 60-70 per cent more likely to buy from a business again, and an estimated 80 per cent of future profits could be linked to just 20 per cent of existing customers.

He added that it also cost considerably less to retain and sell to an existing customer, than it did to attract a new one.

He also said that one of the best ways to retain existing customers was through CRM (customer relationship management) software, which can not only be used to store customers contact details, but also their buying habits, and sales history.

Nearly half of all participants reported in the survey that they used CRM software multiple times a day to help them run their business.

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:16 Page 25

Business News

Finance expert joins Wesleyan’s board Wesleyan, the specialist financial services mutual for doctors, dentists and teachers has appointed Anna Troup to its board of directors.

Anna has more than 20 years’ experience in financial services including roles in asset management and investment banking, research and management.

Her most recent executive role was head of UK bespoke solutions at Legal & General Investment Management.

Prior to that, she spent three years as a portfolio manager at BlueBay Asset Management after working for more than a decade at Goldman Sachs.

Wesleyan chair Nathan Moss said: “We are delighted to have Anna as part of the Wesleyan team.

She brings with her a vast array of skills and talents that will be extremely valuable as we continue to progress our ambitious transformation plan. A key pillar in our growth agenda is to further develop and extend our investments business, building on the strength of our market-leading With Profits Fund, which we have recently made available via a thirdparty platform for the first time in our 180-year history.

“Anna’s deep understanding of the governance and management of

New role: Anna Troup

investments and the embedding of sustainability principles in this arena will be invaluable as we progress this work.”

Anna is an elite ultra runner and continues to compete regularly in both UK and international events.

She holds the women’s record for the fastest known time on the 268mile Pennine Way. She said: “I’m delighted to be joining Wesleyan, a business with a great heritage, strong proposition and exciting future. I’ll be bringing some of the skills I’ve developed from high performing sports into the boardroom.”

Anna will join the investment committee as chair and will also sit on the audit committee.

Female learners taste training awards success Female learners stole the show at the In-Comm Training Annual Awards.

Shiftec engineering apprentice Tia Till beat off competition from more than 100 young people and mature workers to win both Engineering & Manufacturing Technologies and the Outstanding Learner of the Year Awards.

She was joined on stage by Libby Hastings of UK Architectural Antiques, who was successful in the Business Support and Most Improved Learner categories. The 20-year-old has overcome anxiety and low confidence to develop all the skills she needs to run the back office, a role she feels will make her mom proud.

Continuing the ‘Girl Power’ theme for the evening were Collins Aerospace’s Lucy Trow-Gladston (Leadership & Management) and Stormking’s Emma Devitt (Continuous Improvement), taking the plaudits for how they promote Apprenticeships at every opportunity and the positive difference they make on the shopfloor.

Bekki Phillips, chief operating officer at In-Comm Training, said: “It has been over two years since we last held our awards, so it was great just to get everyone back in a room together to celebrate everything that is good about vocational learning. Covid-19 has been really tough for every sector and companies could have pulled back on funding apprenticeships or upskilling. That would have been the easy, but wrong choice and I’m delighted that so many firms have remained committed to training in a bid to bridge skills gaps and, in more recent times, to solve a well-documented labour shortage.”

October 2021 CHAMBERLINK 25

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:16 Page 26

Business News Still a need for debt protection The government must create a long-term solution that benefits both tenants and landlords following the decision to end temporary insolvency measures, business leaders have said.

From September, measures brought in to support businesses from insolvency during the pandemic are being phased out.

Firms in financial distress as a result of Covid-19 restrictions have been protected by the Corporate Insolvency and Governance Act 2020 since June last year.

This was to ensure that viable businesses affected by the restrictions on trading during the lockdown periods were not forced into insolvency unnecessarily.

Now, the restrictions on creditor actions will be lifted, with new measures brought in to help smaller companies get back on their feet.

The new legislation will protect businesses from creditors demanding the repayment of relatively small debts by temporarily raising the current debt threshold for a winding up petition to £10,000 or more.

It will also require creditors to seek proposals for payment from a debtor business, giving them 21 days for a response before they can proceed with a winding up action.

The government says these measures will give companies more time to trade their way back to financial health before creditors can take action to win them up.

Chamber head of policy Raj Kandola (pictured) said: “The extension of debt protections will be welcomed by those commercial tenants that have been knocked sideways by the pandemic and are still struggling with huge overheads.

“The extra support offered by these provisions will hopefully offer some much-needed breathing space, particularly for those hospitality businesses that have suffered from enforced closures and a general reduction in trade.

“Nevertheless, as we set out in our latest lobbying document, The Final Hurdle, we would urge the Government to create a long-term solution which is mutually beneficial for both tenants and landlords.

“Potential solutions could include introducing tax credits or partial rent grants to support landlords that are offering to waive rent or a reduction to those firms in genuine financial distress.”

26 CHAMBERLINK October 2021

BT to recruit 1,000 new staff in Birmingham BT has announced it will recruit around 1,000 new people at its flagship Birmingham office, as the building welcomes its first colleagues through the doors.

The company says it will create the new jobs over the coming months and years, with around 225 roles currently available.

The employment boost comes as construction work was completed on Three Snowhill, which will serve as BT’s regional hub site for the Midlands.

The state-of-the-art new office, built over 17 floors, houses the latest technology and facilities.

BT staff have been taking part in induction sessions as part of a phased return to the office over the next few weeks, following the end of Covid-19 restrictions.

In addition to new hires and colleagues moving in from other

‘A statement that we’re serious about the ‘levelling up’ agenda’ locations, there are currently 225 vacant roles available in areas such as digital, data, analytics, sales and HR. The new office will eventually accommodate around 3,500 employees from across BT Group, including digital network business Openreach.

Philip Jansen, chief executive, BT Group, said: “This is our first major regional hub site to open outside London and is a marker of how BT is transforming to meet the needs of our colleagues and our customers.

“It’s also a statement that we’re

New jobs: Andy Street with Philip Jansen at Three Snowhill with the BT Tower in the background

serious about the ‘levelling up’ agenda. While our head office remains in London, we are committed to creating more opportunities and basing key operations in other areas of the UK too.

“A number of our senior leaders are now based here in Birmingham, as well as colleagues from across the business in a wide variety of roles, including exciting new technology research and digital product development functions.

“Three Snowhill epitomises what we are trying to achieve through our new workspaces, and we continue to work towards that vision of providing future-fit, inspiring offices where people can collaborate, innovate and ultimately deliver the best for our customers and the best for our business.”

Andy Street, West Midlands

mayor, said: “It really is fantastic to see BT complete their switch to a new flagship office at Three Snowhill with the first of their colleagues moving in.

“Not only is it a huge sign of confidence in the West Midlands that a company of BT’s size and stature is investing in and committing to our region, but it is also brilliant news for people’s livelihoods with around one thousand new jobs to be created.”

The new office is part of an ambition by BT to reduce its footprint from more than 300 locations to around 30.

BT is adopting a hybrid, flexible approach called ‘Smart Working’ where teams will choose how colleagues spend time between home and their office. Shared workplaces will continue to be central to the company’s future.

Managers become owners of SF Recruitment specialist SF Recruitment has completed a £1.2m investment which will make its management team become owners in the business.

The move will see CEO Saira Demmer and the management team of Rebecca Parnell, Damien Lewis, Dominic Syalon, Mike Lattimer and Joanne Eaton become shareholders. In addition, every employee has been given a stake in the future profits of the company.

These moves complete SF Recruitment’s shift to a more employee-centric model, where the business is led by, and for, its people and is inspired by the employee-partnership model at businesses like John Lewis and The Co-op.

Saira Demmer (pictured) said: “It was important to us to put our money where our mouth is and give our people real ownership and a stake in our collective success.

“We are on a mission to build a business full of brilliant people and we want to reward the contribution each of these individuals makes through more than just standard remuneration models.”

SF has also announced launched The SF Experience, which is a fully-flexible way of working that allows employees to choose where, when and how they work.

Earlier this year, the company also invested £250,000 in a triple office relocation to champion flexible working.

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:16 Page 27

Business News

October 2021 CHAMBERLINK 27

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:16 Page 28

Business News

How award-winner Michal Nowinski was crowned the Future Face of Birmingham 2021 at the Chamber satellite organisation’s annual awards ceremony. Chamberlink’s Claudia Congrave finds out what makes the Polish-born highways engineer tick. ichal Nowinski went from being an unexpectant highway engineer to securing one of the region’s most prestigious awards in the space of one night.

Now having overcome the initial shock of his win, Michal gleefully recalled the moment he stood in disbelief at being crowned the Future Face of Greater Birmingham 2021.

“Once I heard the description of winner, I had a small suspicion, but there was still a chance that one of my fellow award winners would also be called. Once I heard my name I couldn’t believe my ears and it was only once the Future Faces committee began congratulating me that the realisation began to kick in!”

Although Polish-born Michal described his achievement with a degree of modesty, the 35-year-old

M

Triumphant: Michal Nowinski, the Future Face of Greater Birmingham

28 CHAMBERLINK October 2021

is a worthy winner and has built an impressive career to show for it.

While many people explore a range of paths before deciding on a profession, it was clear to Michal early on that his chosen career would have to merge his two

‘Working for the West Midlands is an unwritten obligation for me’ passions – construction and sustainability.

Hit with a wave of nostalgia, Michal recalled: “In secondary school there was a building opposite my classroom that was under construction. I remember watching that process develop day by day, which was far more exciting to me than my lessons, and I began

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:16 Page 29

Business News

Michal realised engineering dream to make the decision about civil engineering from there.”

It was once Michal started studying at The Silesian University of Technology that he came to a realisation about his chosen sector.

He realised that standard civil engineering practices don’t always work best for the people surrounding them and shifted his focus towards schemes that could merge urban areas with green spaces.

Fast forward to 2009 and Michal secured his first role at international construction group, Egis, where he completed several highway, metro and railway assignments in South America and France.

Michal said: “I know people argue that highway engineering might not be the most sustainable and, certainly in the place of new highways, there will always be some degree of carbon dioxide emissions, as well as air and noise pollution.

“However, if you look to the wider picture, these projects are capable of reducing net emissions

Arup’s award-winning sustainable Midlands office in Solihull

considerably and can be done with minimal environmental impact.

When it comes to making these kind of processes sustainable, I’ve learnt that sometimes it just requires a little bit of thinking and exploring all of the possible outcomes.”

Michal is evidently someone who has a lot of pride in his job, a refreshing attitude to see in someone responsible for the kinds of impactful projects that will help pave the way to a greener future for us all.

Craving a new challenge, Michal

Award-winning AA Salt, specialists in gritting and snow clearance, is leading the charge with the winter preparation on behalf of its 500 private and commercial customers spread across the region.

A key element of that preparation is the Worcestershire-headquartered firm’s latest investment into its fleet, with £95,000 being poured into four new snow ploughs and two further gritting vehicles, which will improve quality and reliability. It brings AA Salt’s total fleet size to 16.

Sales and operations director Ben Tanner said: “Despite the late flurry of summer weather we’ve had here in the West Midlands, behind the scenes we’ve been working closely with our

found himself moving to the UK in 2016 to join world-class firm, Arup, at their Midlands office.

At a crucial time for Arup with the delivery of the new HS2 railway, Michal became involved with design elements of the project’s second phase and began to implement steps that could drastically reduce land-take.

Michal knew little about what his move to the Midlands would mean for his future at the time, never mind that his introduction to the Future Faces Chamber would see him recognised regionally for his

commitment to a career he once dreamed of as a school student.

He said: “Winning the Future Face of Sustainability award and the overall prize has given me a lot of confidence in my holistic approach and, considering how important sustainable outcomes are across the globe, it was an honour to learn that my methods are leading me in the right direction.”

With several awards now in the bag, Michal seemed sure of one thing – that his place in the Midlands is now more important than ever.

“Working for the West Midlands is an unwritten obligation for me and I very much see it as a duty to do more work within the region and continue to encourage other young professionals to do the same”, he said.

“I have a few goals on my whiteboard and, once the opportunities emerge, I can’t wait to schedule them into my diary.”

• More Future Faces news – see pages 60-61.

customers, including retail parks, hospitals and sports grounds, to get them winter ready. What that means is not only investing into our own equipment and vehicles, but also making companies realise that they must plan now ahead of the snow, frost and ice returning.

“Aside from assistance from our longrange weather forecasting technology, this includes putting gritting plans in place, organising AA Salt site visits, ordering grit bins and salt, and ensuring key staff are up to speed with every part of the plan – including what it means for the safety of staff, customers and visitors. Those who have done this alongside us have historically seen a simpler and far more stress-fee winter.”

Readers and Chamber members can visit AA Salt’s website through: www.aasalt.co.uk or for a further discussion on winter planning, call Ben on: 01905 391144

Ben Tanner

October 2021 CHAMBERLINK 29

1. Chamberlink OCT 1-30.qxp_Chamberlink 29/09/2021 12:16 Page 30

Business News

Sponsored by: NTS Communications

Project studies support for victims of modern slavery Hybrid working and data security When we are talking to clients at the moment the term we are hearing regularly is “hybrid work”. This is the new flexible arrangement that allow employees to split their time between the office and working remotely – often from home.

Hybrid working is likely to have huge benefits for the wellbeing of any workforce, offering employees choice and flexibility in a way that we couldn’t imagine pre-Covid. But very few businesses have the technology in place to truly ensure seamless business operations. Our solutions allow our clients to take advantage of this way of working, introducing effective methods of team collaboration leading to high levels of employee performance and customer satisfaction.

Data security and cybersecurity is a key concern when employees are working routinely from home. Phishing attacks have risen substantially in the last year and according to global insurer Hiscox, one small business in the UK is successfully hacked every 19 seconds. Cisco estimates 53% of small businesses suffered a security breach globally in 2018. When employees are using their own equipment, or working by themselves, the risks are increased. When working with clients we identify any potential data security issues as part of the specification, and we ensure the finished solution builds in data security in as standard.

If you are looking to ensure your hybrid working arrangements keep your data secure, please get in touch: Alan Pallett and Steve Ward Directors, NTS Communications Promoting Growth Through Technology Specialists in Unified Comms, Contact Centres, Cloud T: 0345 450 0333 E: info@nts-comms.co.uk W: nts-comms.co.uk

30 CHAMBERLINK October 2021

A new University of Birminghamled research project has been launched to examine the impact of psychological support on the mental wellbeing of people affected by modern slavery.

Carried out in collaboration with the Rights Lab at the University of Nottingham, Anti-Slavery International, West Midlands AntiSlavery Network and the Survivor Alliance, a key element of the project is the inclusion of victims of modern slavery in research as peer researchers.

These peer researchers will be involved with research design, data collection, and analysis. The project will also assess whether the process of being a peer-researcher impacts on the wellbeing of those involved, and such research is in its relative infancy.

Principal investigator Caroline Bradbury-Jones, professor of Gender Based Violence and Health at the university, said: “Working with peer researchers has become increasingly practiced in research, but we need to understand how to do it well and safely.

“This is particularly the case when researching with survivors of any form of violence and abuse.”

Co-principal investigator Dr Minh Dang, of the Rights Lab at

Teamwork: Caroline Bradbury-Jones (left) and Dr Minh Dang

the University of Nottingham and director of Survivor Alliance, said: “Meaningful inclusion of survivors is long overdue and they need to be at the table to influence policies concerning them.”

The University of Birmingham-led research is one of five national projects aiming to improve key areas of support for people affected by modern slavery in the UK. The research will aim to fill gaps in evidence on the best ways to improve the current support system for children and adult victims of modern slavery.

Modern slavery is an umbrella term for practices in which people are trapped, controlled and exploited in situations they can’t escape because of threats,

violence, or someone taking advantage of their vulnerability. It includes human trafficking, forced labour, domestic servitude, sexual exploitation or exploitation for criminal activities.

It is estimated that modern slavery affects millions worldwide and tens of thousands in the UK. In 2020 in the UK, there were 10,613 individuals referred to the National Referral Mechanism – a framework for identifying people affected and referring them to relevant support services – as ‘potential victims of modern slavery and human trafficking’.

The most common type of exploitation for adults is labour exploitation and criminal exploitation for minors.

Manhole cover carries a message A colourful manhole cover dedicated to the LGBTQ+ community has been created as part of a partnership between Lichfield-based civil engineering manufacturer Wrekin Products and Thames Water.

Wrekin designs, manufactures and supplies specialist products for the civil engineering industry, and is headquartered on Europa Way at Britannia Enterprise Park in Lichfield.

The manhole cover is the first of its kind and has been designed to symbolise the organisations’ allegiance to the LGBTQ+ community and their commitment to increasing diversity on the streets of the UK. To bring the cover to fruition, Wrekin Products completed a unique manufacturing process to provide the water services company with four brand-new Unite D400 manhole covers, all sporting the bespoke design.

A unique milling and colouring process was followed so that icons,

Gay pride: The manhole cover

logos and the iconic rainbow colours – including black and brown to represent LGBTQ+ people from the BAME community – can be showcased on the exterior of each ductile iron cover, ensuring pedestrians will not fail to miss the one-of-a-kind design.

The design was machined into a blank cover using a precision CNC machine. The rainbow colours were then cast using a pigmented epoxy resin, and the symbols and raindrops were polished by hand with the use of an air sander.

The first cover was installed on

Napier Road junction with Kings Meadow Road in Reading in the days leading up to ‘Love Unites Parade & Festival’, the town’s annual Pride celebration.

Simon Turner, commercial director at Wrekin, said: “We’re committed to working with partners, such as Thames Water, who are equally driven to promoting diversity and ensuring inclusivity within the workplace and wider society. These covers are the only of their kind in the world and we’re proud to have been part of the team that has brought them to the streets of the UK. “We’re thrilled with the finished product and hope that the message ‘Every rainbow needs a little water to shine’ will be able to empower, inspire or even simply put a smile on the face of those who pass them – as each cover is being installed in an area that’s synonymous with the LGBTQ+ community.”

This is the third bespoke cover Wrekin has designed alongside Thames Water.

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 31

Business News

Thursfields launch staff drive Midlands law firm Thursfields Solicitors is launching a major recruitment drive this autumn to fill 20 immediate opportunities, with more expected to follow.

Jade Linton, the firm’s HR director, said: “Despite what has been an uncertain time for businesses in the wake of the pandemic, our ambitions for growth have not waned.

“We used the steadiness of lockdown to refocus, seek feedback, strategise and revisit our corporate aims in areas including internal branding, learning and development, client relationships and growth.

“Our strategies have paid off and we are now well placed to add to our impressive community of lawyers and managers.

“We seek technically robust lawyers to join our team. We do not mind if they are not the finished article. We commit to helping them get there with clear and kind feedback with a compassionate tone, mentorship and continuous development.”

In spite of tough trading conditions, Thursfields has recorded double digit growth in the past 12 months with the corporate team leading the way with a record year.

Gareth Burge, director and head of corporate, said: “The last 12 months have been our busiest-ever, and the team has worked incredibly hard to ensure all projects were finished to our usual high quality.

“During the pandemic, we completed a total of 29 deals worth over £125m and consolidated our position as a leading legal adviser to the ownermanaged business and SME market.

“As we start our new financial year, we look forward with real optimism.”

Strong growth was also achieved by the commercial property team, and the family and commercial litigation and insolvency divisions.

Ms Linton added: “Thursfields is increasingly becoming the law firm of choice for ambitious lawyers who appreciate our flexible and considered approach to all aspects of their employment.

“They appreciate our approach to agile working – we have a hybrid working policy which addresses the need for flexibility and permits home working.

“We have an active equality, diversity and inclusion committee and steering groups as part of our efforts to champion an inclusive culture dedicated to learning, widening access to the profession and a genuine sense of belonging.”

Comments from current staff members underpin the firm’s drive for inclusion.

Lorna Tipple, director in the family division, said: “At Thursfields I am valued not only as a senior manager and lawyer, but as a whole person.”

And for those at the start of their career, Shoab Hussain said: “Thursfields’ client-centric approach, staff inclusiveness and a ‘team thinker’ entrepreneurial culture makes Thursfields an excellent firm to begin your legal career.”

Jade Linton: Search is on for ‘robust’ lawyers

October 2021 CHAMBERLINK 31

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 32

Business News

32 CHAMBERLINK October 2021

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 33

Business News

Private sector is key to economic recovery Private sector investment is the key to the West Midlands’ post-Covid recovery, business and civic leaders were told, at a face-to-face breakfast event organised by the Richardson family.

An audience of more than 170 gathered at The Hawthorn’s Richardson Suite, to hear West Midlands mayor Andy Street hail the family-owned development company’s launch of the £100m Richardson Enterprise Fund earlier this year, which seeks capital growth investment opportunities across the West Midlands.

Carl Richardson introduced the event, speaking of the challenges of the past 18 months and the opportunities as recovery gets under way.

As well as business investment at home and abroad, Richardson is involved in major property investment close to home, with the new £160m McArthurGlen Designer Outlet centre at Cannock and 500,000 sq ft of click and collect warehousing space at Kings Norton with St Francis Group.

Mr Street told the meeting that he urged the wider private sector to invest in projects and businesses large and small across the region, to foster its recovery after the hammer blow of Covid.

He added that Government and the public sector was in short supply. “My role with the little public money available is to leverage greater sums of private cash,” he said.

Mr Street said the upcoming Commonwealth Games

in Birmingham, together with the HS2 high speed rail project, offered huge opportunities for the region and investors.

He said a crucial deal between the Government and Jaguar Land Rover was close, paving the way for a proposed electrical car battery plant, or ‘gigafactory’, in Coventry.

‘This region has taken one hell of a beating’ Mr Street said the West Midlands was among the areas hardest hit by the economic impact of the pandemic, compounded by the collapse in exports following Brexit and a mismatch between job vacancies and skills that had seen the region’s claimant count soar. “This region has taken one hell of a beating,” he said.

But the West Midlands was resilient, he added.

Housing and commercial building were both strong, while there was a growing pipeline of foreign investment.

Guest speaker Helen Brocklebank, mergers and acquisitions partner at RSM, said M&A activity had soared to ‘unprecedented’ levels, with private equity investors sitting on record levels of cash, making the Midlands “the engine house of the country.”

Post-Brexit checks delayed The introduction of postBrexit checks on food and farming imports to England, Scotland and Wales has been delayed until next year.

The checks were due to come in next month but now won't be introduced until January and July 2022, with the Government citing Covid19 disruption and pressure on global supply chains.

The EU has implemented full checks on UK goods since the start of this year.

Raj Kandola, Chamber head of policy, said: “Delaying the checks is a pragmatic step given the issues that businesses will face in the run up to Christmas.

“However, as our research revealed, local firms are facing acute pressure in relation to border disruption and the knock-on impact this creates on delays and ultimately higher overheads – clearly it is incumbent on both parties to find a long-term solution to this problem.”

Range Rover pushed to limits in Bond film The Range Rover Sport SVR goes off-road to pursue James Bond in the latest behind-the-scenes glimpse of ‘No Time To Die’, now finally released after various Covid delays.

The vehicles and stunt professionals on the new James Bond film pushed the most powerful Land Rover ever made to extremes.

A new video gives a taste of the high-speed action, and the stunt team explains why Range Rover SVR was perfect for the job.

The chase sequence puts the luxury performance SUV in the midst of the action, led by Oscar-winning special effects and action vehicles supervisor Chris Corbould and stunt coordinator Lee Morrison.

Mr Morrison said: “I was really keen to shoot a Bond chase sequence off-road, in a really challenging environment and the Range Rover Sport SVR was the perfect choice for this part of the story.

“We shoot everything for real so we’ve pushed it to the absolute maximum and the pursuit promises to be one of the memorable set-piece moments of the film.”

The SVRs used in ‘No Time To Die’ feature the same specially tuned suspension as production models devised by engineers at Land Rover Special Vehicle Operations.

Jaguar Land Rover’s Finbar McFall said: “The Range Rover Sport SVRs in No Time To Die strike a unique mix of stealth and performance. Now you can replicate this combination and celebrate the release of the 25th Bond film with a single click on the Land Rover configurator.”

‘No Time To Die’ also features a Range Rover Classic alongside three Defenders and a Series III Land Rover.

No time to fly: The Range Rover in action during the Bond movie October 2021 CHAMBERLINK 33

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 34

Business News Partnership to offer tech help Patent and trademark attorney Forresters has partnered with Birmingham Tech to support innovative businesses across the region.

The firm is working with the not-for-profit community initiative (CIC), which aims to raise the profile of the Birmingham and West Midlands tech scene.

During the next 12 months, the partnership with Birmingham Tech will see the firm supporting innovators and entrepreneurs, as well as helping start-up businesses.

One of the highlights of the partnership is sponsorship of Birmingham Tech Week, which is a focus on digital, technology and innovation across Birmingham and the West Midlands.

Dr Jagvir Purewal, a patent attorney at Forresters, said: “We are excited to be partnering with Birmingham Tech and working with some of the innovative businesses and entrepreneurs in the region.

“Our focus is on providing an excellent service, and giving clear, sensible and practical advice to clients across the region and beyond.

We are proud to work with innovators who come to us to protect their fantastic ideas.

“Birmingham is the youngest city in Europe, with under 25s making up nearly 40 per cent of its population.

The West Midlands has a plethora of tech companies that create a large number of jobs and so make a substantial contribution to the region. It is important that we focus on this sector and continue to invest in these incredible businesses.”

Taking place this month, Birmingham Tech Week begins with a spectacular opening event at Millennium Point for 350 tech advocates.

Throughout the week there will be themed days focusing on digital skills, as well as business support and investment.

Forresters will be providing intellectual property (IP) advice to businesses, entrepreneurs and innovators.

34 CHAMBERLINK October 2021

New lease of life: STEAMhouse

Full STEAM ahead for restoration project The £70m restoration and expansion of a historic Birmingham building has reached a key landmark, with its façade being revealed for the first time in 15 months.

The listed Belmont Works has had its scaffolding removed for the first time since regeneration work began in February 2020, as it continues to be transformed into Birmingham City University’s ‘STEAMhouse’.

The building, on Cardigan Street in Birmingham’s Eastside, had stood derelict since being gutted by a fire in 2007. The façade has been a feature of the city’s Eastside since 1899.

Once complete, STEAMhouse will serve as a home for businesses, academics and creative partners to work together on new business ideas, concepts and creations, bringing together traditional technical disciplines, alongside art and design.

University leaders have also rubber stamped plans for part of the building to form a new home for its School of Computing and Digital Technology.

Professor Julian Beer, university deputy vicechancellor, said: “Reaching this milestone is not just a real landmark for the development of our STEAMhouse project, but also for the changing landscape of our city’s Eastside.

“It is a credit to all that despite the complexity of the project, and the challenges presented by the Covid-19 pandemic that all partners involved in the project have been able to make such significant progress. As the region enters its recovery from the impact of the last 18

months, projects like STEAMhouse are essential to ensuring we provide a platform for new business, the creation of jobs and the generation of growth.”

Greater Birmingham and Solihull Local Enterprise Partnership (GBSLEP) has helped fund the project through £1m of Local Growth Funding and £2.4m Enterprise Zone funding. £14m from the Department for Business Energy and Industrial Strategy, also managed by the GBSLEP, has been invested into the project.

STEAMhouse is set to officially open its doors in 2022, and will first welcome businesses to the premises, as well as students looking to work on industry projects. It will combine technical science, technology, engineering and maths disciplines with the arts - hence STEAM - to boost innovation.

The building will span five floors giving a home to new and existing STEAMhouse members who will benefit from business support, access to spaces, expertise and state-of-the-art equipment.

Professor Hanifa Shah, pro-vice-chancellor and executive dean of the Faculty of Computing, Engineering and the Built Environment, said: “The redevelopment of our STEAMhouse facility is not just a fantastic step for the city’s business, artistic and innovation communities but will have major benefits for our students.

“Becoming the new home for School of Computing and Digital Technology, this new building will allow our students to take up their studies in a building closely linked to the heritage of our city and which will be a real landmark in the Learning Quarter.”

Call to put an end to food waste Food charity FareShare Midlands has launched a campaign to stop what it says are millions of tonnes of fresh, unsold food from being wasted, when it could instead go to charities and community groups.

The campaign has been prompted by claims by FareShare that one in eight people in the UK struggles to afford food.

The charity says that it is estimated there is more than twomillion tonnes of edible surplus food in the supply chain, with the majority found on farms (a statistic which comes from another charity, WRAP).

FareShare claims that Government funding launched in 2018 that helped farmers cover the costs of getting unsold food to

charities has now been axed. So now, the charity’s #FoodOnPlates campaign is calling for funding of £5m a year to help farmers and food producers cover the costs of safely storing and transporting unsold food so it can be redistributed.

During the pandemic, the FareShare network (of which FareShare Midlands is a member) distributed 19,000 tonnes worth of food supplies, and says that in the Midlands, three times the volume of food was distributed at the height of the pandemic compared to prepandemic volumes.

FareShare Midlands director Simone Connolly said: “The impact of Covid-19 continues to be felt by families across the region, with many still facing food, housing and employment hardships.

“Our community food members are trying to feed more and more vulnerable people who simply do not have enough to eat.

“FareShare can help these organisations provide this vital lifeline if the food industry, at scale, and not just retailers, can afford to re-direct their surplus food to organisations like ourselves. We can then redistribute this food, avoiding massive, unnecessary food waste.”

FareShare CEO Lindsay Boswell said: “France rescues six times more unsold food than we do in the UK, in part thanks to tax breaks that cover the additional costs of getting that food to charities.

That’s why we’re calling on the government to reinstate lifeline funding to save good food and get it onto people’s plates.”

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 35

Business News ADVERTISEMENT FEATURE

Quality Assessment and Qualification Framework (QAQF) ‘Education is the key to unlocking the world, a passport to freedom’ - Oprah Winfrey

I am Sarah Pakshir, OET Head Instructor. Since starting teaching over 20 years ago, I have helped hundreds of learners improve their English. I specialise in teaching English for healthcare, and preparation for the occupational English language test. I am a British Council accredited language trainer who seeks to support candidates during their preparation course despite challenging circumstances, and prepare them for the industry-specific tests.

Quality Assessment Qualification and Framework QAQF shares the same philanthropical ideologies of education with many governmental, non-governmental agencies, private institutions, and other distinguished educational establishments from all corners of the globe with its vision set out for globally sustainable and quality education. We aim at standardising tertiary education to recognise skills amongst learners, scholars, millennials, and societies across the globe by 2030.

What is OET? The occupational language test is an English language test for healthcare professionals recognised by various regulatory healthcare bodies. The test assesses all four English skills using test materials that reflect typical real work places and relevant language skills.

Experiencing OET at QAQF At QAQF, we are determined that education continues to the highest standards. Our online preparation course is specifically designed to help trainees build their English skills before taking OET. The online course provides authentic practice material, skill-building lessons and strategies based on OET material and advice for the actual test day.

Our online platform has now been delivering the OET program for nearly a year, which has certainly been an incredibly busy time training healthcare trainees from all over the globe with countless interactive lessons pertaining to a high student success rate.

In August 2021, our medical trainees attended an event in Crowne Plaza Hotel in London, which proved to be remarkably popular. In November, trainees will be taking part in our face to face OET workshops in Doncaster, presented by myself (Sara Pakshir OET Trainer).

What our students say “The OET online class organised by QAQF is my first ever online class and I thought it would be difficult for me but I was totally wrong. The teacher has time to explain everything into details and uses authentic OET materials in examining we the students. I think she knows what she is doing and she is so well for everyone to understand. The course has really helped me to improve my grammar and speaking as well as other components of the course. I am now confident I will get a required score if I should sit the exam today. Am happy I joined this program with QAQF.” Eva from Ghana

Supporting OET candidates during the course Our OET course is designed to provide skills to help those concerned bridge the gaps between the English language learning and the hospital ward. Regular workshops alongside our virtual learning platform aim to improve levels of support for OET trainees and so maximize their level of success within the healthcare sector.

For more information on how to enrol on our online preparation OET course, visit QAQF’S website at: www.qaqf.co.uk October 2021 CHAMBERLINK 35

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 36

Business News

36 CHAMBERLINK October 2021

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 37

Business News

Pictured: (from left): Michael Thornton (TfWM), Matthew Savin, Claire Williams, Sandeep Shingadia (both TfWM), Cllr Iqbal Padda (Sandwell Council), Vicky Beddows (TfWM) and Sophie Allison (West Midlands Metro)

New starters get free travel Residents in the West Midlands who have just landed a new job could benefit from free bus, tram and rail travel to work.

Transport for West Midlands (TfWM) has teamed up with local transport operators to offer two four-week ticketsfree, then a third four-week ticket at a 50 per cent discount from the standard priceon selected bus, tram and network travel passes through the ‘Workwise’ scheme.

The scheme is aimed at giving newly employed people a helping hand into work.

Previously, Workwise offered half-price travel for three months

on selected West Midlands travel passes, and TfWM, which is part of the West Midlands Combined Authority (WMCA), and its partners have now launched a new offer to help more people into work.

The previous scheme had supported nearly 4,900 people over the past four years and in a recent TfWM survey, almost half of those who responded said they wouldn’t have been able to take up their new job without help with their travel costs.

Matthew Savin, aged 22, from Oldbury, has recently joined the WMCA as a service desk support apprentice.

Aparthotel planned for entertainment district A new development is set to create scores of jobs and further enhance the 'golden mile' of Birmingham’s main entertainment district.

Plans are underway to build a new 12-storey ‘aparthotel’ on the site of the former Lee Longlands furniture store car park at the junction of Tennant Street and Granville Street, just off Broad Street in the Westside area. The development will comprise 198 flats, together with a bar, restaurant, lounge and additional amenity areas.

It is being developed by the Soller Group, which is expecting the approval of planning permission from Birmingham City Council towards the end of the year.

Construction is then anticipated to take between 12 and 18 months, with the first flats hopefully ready for occupation by late 2023 or early 2024.

Nick Treadaway, founder and CEO of the Soller Group, said: “Once completed the aparthotel will provide new accommodation within easy reach of New Street Station, The Bullring and the city centre.”

Mike Olley, general manager of Westside BID, said: “The great news, assuming it all goes ahead, is that this will provide jobs for construction workers during the build and then for staff once it opens.”

He said: “The Workwise offer has helped me to get cheaper access to transport links, which allowed me to kickstart my new apprenticeship.

I was unemployed for almost six months and the scheme has given me much-needed travel support, making it easier for me to get to work. I’m really looking forward to my new job and the future is bright.”

West Midlands mayor Andy Street said: “Sadly we know thousands of people have lost their jobs or been put on furlough because of the pandemic, so it’s never been more important to help residents into work.

“There are lots of jobs available now, in sectors such as construction, health and care, and digital, but we know that the cost of travel to work is a major barrier to employment because most people don’t get paid for up to a month after starting their new job. That’s why we are offering eight weeks’ worth of free bus, tram and rail travel for people moving into work.”

Anyone paying an adult fare who lives or works in Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall or Wolverhampton, and who started a new job after being unemployed, could be eligible to apply for Workwise.

Law firm commits to offering Living Wage Birmingham law firm Stone King has become a ‘Living Wage’ accredited employer.

The voluntary commitment ensures that Stone King employees will earn no less than a living wage based on the actual cost of living.

The hourly rate is higher than that of the Government national living wage, which is based on the average for wages.

Stone King managing partner Steven Greenwood said: “Across all roles, Stone King team members work incredibly hard to serve the needs of our clients.

“Taking the decision to become a real Living Wage accredited employer reflects just how seriously we take our duty as a responsible employer that cares about the wellbeing of the people who make

Stone King one of the UK’s top law firms.”

Plans are also in place to ensure that all Stone King’s third partycontracted staff are paid the real Living Wage.

Laura Gardiner, a director of the Living Wage Foundation, said: “We’re delighted that Stone King has joined the movement of over 7,000 responsible employers across the UK who voluntarily commit to go further than the government minimum to make sure all their staff earn enough to live on.”

The current UK real Living Wage hourly rates which are independently calculated annually by the Resolution Foundation are £9.50 per hour and £10.85 for London to reflect the higher costs of living in the capital.

October 2021 CHAMBERLINK 37

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 38

Business News

Tax hike will hit firms hard, say local leaders Bouncing back: Nathan and Sabrina Dennis of charity, First Class Foundation, with participants of the Bounce Back programme, funded

by BVSC

Funding to help black businesses A group of Black business owners have been awarded grant funding to help them bounce back following the coronavirus pandemic.

The entrepreneurs successfully pitched to access a share of £30,000 in ‘bounce back’ funding, which has been made available to small businesses from Birmingham’s African and Caribbean community.

The Bounce Back programme was delivered by West Midlandsbased charity, First Class Foundation and business consultancy, She’s the Boss, on behalf of Birmingham Voluntary Service Council (BVSC).

The initiative included a series of peer support, tips and information sessions to support local businesses recovering from the impact of lockdown.

Applicants were invited to two panel sessions to present their business ideas and explain how the funding would support the delivery of an activity, or support an aspiration. Funds were awarded equally to 14 of the 26 small businesses that applied, who will each benefit from more than £2,000.

One business owner to benefit is 38-year-old entrepreneur, Vanessa Kelly, managing director of Birmingham-based Community Interest Company, 2 Much Passion.

She applied for the fund to help her African and Caribbean food business to change direction and expand its digital presence.

Vanessa said: "The project was inspirational and just what was needed for small businesses to get the support they need. We’ll be using the funding to develop online cooking classes that will enable us to grow our business.”

Nathan Dennis, co-founder of First Class Foundation, said that the Bounce Back programme had been an effective vehicle in bringing small businesses owners from the black community together.

“We’ve been able to better understand the issues many of our local businesses are facing and provide expertise and peer support to help them,” he said.

38 CHAMBERLINK October 2021

The Government’s tax hike to fund social care reforms is shortsighted given the challenges already facing firms, Greater Birmingham business leaders said.

A new UK-wide 1.25 per cent health and social care levy will be introduced from April 2022, based on national insurance contributions.

The Government says the move will generate £36bn towards social care reforms over the next three years in “the biggest catch-up programme in the NHS’ history.”

The levy will be paid by working adults, including people over the state pension age unlike normal national insurance, which is not paid by pensioners.

Initially, national insurance contributions rates will go up by 1.25 per cent.

But from April 2023, once tax systems have been updated, the levy will be separated, so that it appear separately on pay slips.

At this point working adults above state pension age will start contributing.

The Government will also increase the rates of dividend tax by 1.25 per cent from April 2022.

This means 40 per cent of all businesses - mostly small firms will not have to pay extra due to the Employment Allowance.

Larger companies will pay most of the extra revenue, coming from the increase to National Insurance contributions - with 70 per cent of the money coming from the biggest 1 per cent of employers.

Greater Birmingham Chambers of Commerce (GBCC) say the tax rises will take much-needed funds away from businesses who are already facing rising cost pressures.

‘The levy will be paid by working adults, including people over the state pension age’ Raj Kandola, head of policy at the GBCC, said: “While we recognise the need to tackle the problems at the heart of the

country’s social care system, introducing a national insurance uplift and surcharge on dividend income feels short-sighted given the severe challenges businesses are facing right now.

“As research from our Quarterly Business Report has consistently shown, many businesses are still facing crippling cost pressures and the last thing firms need is a tax hike which will again take muchneeded cash away from investment in staff and technology.

“This is also a demoralising blow for sole traders who will suffer as a result of the new rules related to dividend tax, especially as many missed out on financial support during the pandemic.

“We would urge the Government to use this time to give businesses the confidence they need to move forward and set out a plan which will focus on mitigating Covid-19 related risks whilst also creating an environment that encourages investment and growth.”

Communications firm covers NI increase with company-wide raise

Reward: Jane Ainsworth

Communications agency WPR has become the first UK agency to commit to covering the Government’s National Insurance increase by giving a pay rise to all its employees.

The Birmingham-based agency has committed to cover the 1.25 per cent National Insurance increase on any earnings over £9,500 from April 2022 with an equivalent 1.25 per cent increase in salaries for all employees from 1 October.

Managing director Jane Ainsworth said that the pay rise is recognition for the hard work of employees and the relative youth of the agency’s team.

“Like many agencies, we’ve got a lot of young employees who work incredibly hard and do brilliant work. We’re very proud of our graduate recruitment record and we just can’t see our talented people bearing the brunt of a tax rise that will hit them hardest.

“It’s been a really positive bounce back from the pandemic and we want all of the team to share in our success and not be penalised. It’s important to us that our younger employees have a little extra cash in their pockets over the next few months and a cushion for when the National Insurance increase comes into force in April 2022.”

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 39

Business News

October 2021 CHAMBERLINK 39

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 40

Business News Entrepreneurs crowned by EY EY has announced the regional winners of its 2021 Entrepreneur Of The Year programme, with six of the Midlands most inspirational entrepreneurs recognised across five different categories.

They join 19 other entrepreneurs, representing 16 businesses, from the North, London and the South East and Scotland in the UK finals.

Among the Midlands and South West winners, through to the finals in October, is the chair of a 145-year-old family food business, the management duo behind an innovative underwear brand and the entrepreneurial leader of an award winning company in the health and life science sector.

Triumphing in this year’s Midlands and South West Disruptor category is Martin George, chair of Wellingboroughheadquartered Whitworth Brothers, one of the UK’s leading flour producers. .Dan and Melanie Marsden, the dynamic team behind innovative Solihull-based underwear brand ‘Loungewear’, were jointly recognised, winning the Scale Up category, having built their business from their living room in 2015 to now occupy a 37,000 sq ft headquarters in the Midlands.

The judges were impressed

by Dan and Melanie’s drive to succeed and strong sense of people culture, with ‘ambition to stay true to themselves’.

Furthermore, they commented on the sound evidence of a culture of investment and innovation.

Steve Rigby, the joint CEO of the Rigby Group, a family owned multinational group with businesses across technology, aviation, financial services and real estate, has also won the Transformational Leader category, recognising his leadership and entrepreneurial acumen in transforming the business over the last 10 years.

The judges were impressed by how he had taken responsibility for the creation and delivery of the long term strategy of the group and become the driving force behind its recent success and expansion into financial services, private equity, airports, and real estate.

40 CHAMBERLINK October 2021

In full flow: Sir Peter Wright’s ‘The Nutcracker’

Hippodrome to stage specially adapted ballet Birmingham Royal Ballet is bringing an exclusive adaptation of Sir David Bintley’s Royal Albert Hall production of ‘The Nutcracker’ to the Birmingham Hippodrome.

It will be the first time this version has been performed outside London.

After 30 years, Sir Peter Wright’s legendary production is undergoing a major renovation, thanks in large part to support from Birmingham Royal Ballet audiences and Big Give Champion funding from the Reed Foundation Arts and Culture and the National Lottery Heritage Fund through the annual Christmas Big Give Appeal.

‘The Nutcracker’ will return to Birmingham Hippodrome’s stage in November with sets, costumes and staging completely refurbished under the direction of its original designer, John Macfarlane.

Audiences can again enjoy the company's world-

class dancers, and join familiar faces such as Clara, The Prince and Sugar Plum Fairy, as they tell this most nostalgic of stories and bring the magic of Christmas to Birmingham Hippodrome once again.

Director of Birmingham Royal Ballet Carlos Acosta said: “I'm delighted to bring this monumental production of ‘The Nutcracker’ to Birmingham Hippodrome - I know our Birmingham audiences will love this spectacular show.”

Artistic Director and CEO of Birmingham Hippodrome Fiona Allan said: “‘The Nutcracker’ is such a special tradition at the Hippodrome and we are delighted our audiences have the rare opportunity to enjoy the special Royal Albert Hall production on Birmingham Royal Ballet’s home stage this November.”

Existing ticket holders have been contacted and general tickets are now on sale. Call 0844 338 5000

Sir David returns to the REP Sir David Suchet makes his eagerly awaited return to Birmingham Repertory Theatre in ‘Poirot And More, A Retrospective’ for one night only on Sunday 5 December.

‘Poirot And More, A Retrospective’ looks back fondly at David’s illustrious career, sharing some of his most beloved performances in a new and intimate light.

Geoffrey Wansell, journalist, broadcaster, biographer and coauthor of ‘Poirot and Me’, will be joining David as interviewer.

The show is part of a UK tour, which will see David retrace his steps as a young actor, visiting more than 20 theatres across the country.

Sir David said: “Regional theatre has always been very close to my heart as it’s where my career started and was nurtured.

‘Regional theatre close to my heart”: Sir David

“To visit so many places that have meant so much to me during my 52 year career is wonderful.

“This show is my way of connecting and saying hello to people across the country after this terrible period and welcoming them back into the theatre. I am looking forward to sharing my memories and favourite moments.”

David has captivated millions worldwide as Agatha Christie’s elegant Belgian detective for over 25 years. Beyond Poirot, David has graced the world’s stages bringing literary greats to life, including Shakespeare, Wilde, Albee and Miller and is celebrated for his portrayals of iconic roles such as Lady Bracknell, Cardinal Benelli, Joe Keller and Gregory Solomon.

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 41

Business News

Best places to ‘take a breath’ A new survey has revealed that Birmingham Botanical Gardens is the most popular place in the city for people to ‘take a breath’ and connect with their lungs.

The survey, commissioned by Taskforce for Lung Health, invited local residents to name their favourite city location where they can enjoy their own breathing space, as part of a brand-new awareness campaign around lung health.

The Botanical Gardens, a 15-acre garden in Edgbaston, was the most popular choice with 21 per cent of the vote.

This was followed by city locations Cannon Hill Park (19 per cent), canal-side at Mailbox (17 per cent), Winterbourne Gardens (10 per cent) and St Paul’s Square (10 per cent).

People from across the city came together at St Paul’s Square to celebrate the top five breathing spaces and call on residents to show their support.

The campaign encouraged people in Birmingham to pause and ‘take a breath’ for five minutes on one day in August and appreciate the vital role our lungs play.

Taskforce for Lung Health is encouraging people in the city to look after their lungs, as well as increase their understanding of the challenges faced by the one in five people in the UK who live with lung

disease. It is estimated that over 55,000 people in Birmingham & Solihull and Sandwell & West Birmingham Clinical Commissioning Groups (CCGs) have been diagnosed with chronic obstructive

Breaths of fresh air: Dr Alison Cook, chair of Taskforce for Lung Health, Birmingham resident Andy Bright who received a lifesaving double lung transplant after being diagnosed with idiopathic pulmonary fibrosis (IPF), and Dr Davinder Dosanjh, Respiratory Consultant in the West Midlands, pictured at St Paul’s Square in the Jewellery Quarter

pulmonary disease (COPD) - a group of lung conditions that cause breathing difficulties.

Dr Alison Cook, chair of Taskforce for Lung Health, said: “We’re encouraging people in Birmingham to take a moment to think about their lung health.

“The Covid-19 pandemic has prompted many of us to reflect on the importance of taking a breath and the feeling of being able to breathe freely - something that can often be taken for granted.”

The survey revealed that 58 per cent of respondents have paused to ‘take a breath’ more often during the Covid-19 pandemic, with people’s most popular reasons being to relax (43 per cent) and clear their head (38 per cent).

However, the survey highlighted that there is still a wider lack of awareness around lung health, with only one fifth (21 per cent) being able to correctly state that one in five people in the UK will be diagnosed with lung disease in their lifetime.

To find out more about the ‘Take a Breath’ campaign follow the hashtag #BreatheInBrum

October 2021 CHAMBERLINK 41

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 42

Business News

T: 0121 745 8444 E: sales@midland-fire.co.uk W: midland-fire.co.uk 42 CHAMBERLINK October 2021

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 43

Business News

Disabled workers face barriers in TV industry A damaging and inflexible workplace culture is preventing disabled workers working in the British television industry from progressing in their careers, according to new research.

The Career Routes and Barriers for Disabled People in the UK TV Industry report was released by the Sir Lenny Henry Centre for Media Diversity (LHC) at Birmingham City University.

Colleagues’ attitudes toward disabled workers and lack of employer understanding about their legal obligations are

revealed as the most common barriers.

The report’s key recommendations include the creation of an industry-wide system as well as up-to-date training on equality law for all managers, and giving disabled people access to mentors in addition to widening recruitment practices.

Over half (52 per cent) of respondents worked in the industry for over 10 years in a variety of genres with a wide and varied experience of disability

including people with physical impairments, people who are neurodiverse and people who have significant long term mental health conditions.

Key findings include: • 77 per cent - of respondents felt being disabled had impacted on their career choices in the industry.

• 80 per cent felt being disabled had impacted on their career progression, or was likely to in future • 84 per cent of respondents said they had access needs or required reasonable adjustments some or all of the time • 51 per cent of those surveyed reported practical issues such as being unable to drive or physically use equipment, working hours, additional requirements such BSL and support workers, as barriers to employment or career progression.

The report, commissioned by the LHC, was produced by Kate Ansell, a disabled journalist, writer and executive producer with over 20 years’ experience of producing current affairs and factual films for major broadcasters including BBC and Channel 4.

Partnership tackles unemployment Birmingham City University (BCU) and the West Midlands Police (WMP) are working together to deliver a Government-backed initiative tackling rising unemployment among young people.

They are working on the Government’s Kickstart Scheme, which aims to reduce the number of unemployed 18-24-year-olds.

The project has already included BCU work with WMP to provide opportunities for graduates to take on positions within the police across 24 different areas of work.

As a result, 21 graduates from the region have successfully secured roles to kick-start their careers with one of the region’s biggest organisations.

BCU’s involvement as a Gateway Provider for the Kickstart Scheme stems from a pioneering partnership it developed with

Aston University, DWP Jobcentre Plus Birmingham and Solihull District called Graduate Re-Tune, which was established to help local

Key role: Professor Julian Beer

unemployed and underemployed graduates into graduate level roles.

Professor Julian Beer, the BCU’s deputy vice-chancellor, said: “As the University for Birmingham, playing a key role in providing work-ready graduates and supporting the local community is a central part of our mission. We’re therefore pleased to be partnering with West Midlands Police to give local graduates the opportunity to join a prestigious employer and begin their careers in a variety of roles.”

Paul Sumner, head of resourcing and recruitment at the WMP, said: “The Kickstart Scheme has offered a new and exciting way to recruit people into a range of roles across our organisation, bringing in a wealth of talent and opportunity.

We look forward to playing a key part in the scheme’s delivery moving forward.”

Queen’s Baton to make epic journey The Birmingham 2022 Commonwealth Games has unveiled the design of The Queen’s Baton and details of the international route for the 16th official Queen’s Baton Relay.

The Queen’s Baton Relay is a Games tradition that celebrates, connects and excites communities from across Commonwealth during the build up to the Games.

The relay begins on 7 October at Buckingham Palace, where the Queen will place a message to the Commonwealth into the Baton.

The Baton then takes on an incredible 294-day journey through all nations and territories of the Commonwealth, arriving back in England in July 2022.

The Baton was conceived in an innovative West Midlands collaboration that fuses art, technology, and science.

Product designers and engineers Raymont-Osman Product Design, design and development specialists Kajul, both based in Warwickshire, along with Coventry-based artist Laura Nyahuye, all took part.

The technology within the Baton is the work of BOM (Birmingham Open Media), a centre for art, technology and science.

The relay will visit all 72 Commonwealth nations but will only travel almost half the distance than the previous Gold Coast Queen’s Baton Relay, to reduce the carbon footprint.

Over the course of the Relay, the Baton is set to spend Christmas Eve in the Seychelles, will bring in the New Year in the Maldives and plans to be in Jamaica over the Easter weekend.

Flying out from Birmingham Airport, the first stop on the Queen’s Baton Relay is Cyprus on 9 October, shortly followed by Malta.

During each visit, nations and territories will host events and activities that showcase untold stories from Batonbearers, athletes, and young people who are striving for change in their community, as well as showcasing a project that addresses at least one of the 17 United Nations Sustainable Development Goals.

The global journey will conclude at the Birmingham 2022 Opening Ceremony where the final Batonbearer will return the Baton to the Queen.

Martin Green, chief creative officer at Birmingham 2022, said: “Unveiling the Baton and its international journey is an exciting milestone.

“It will be visiting some wonderful places before arriving back here in Birmingham for the Opening Ceremony on 28 July 2022.”

October 2021 CHAMBERLINK 43

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 44

Business News

Unity Trust Bank welcomes new CEO Unity Trust Bank has appointed Deborah Hazell as its new chief executive officer – and she says she is thrilled to join the socially-motivated bank.

Growing at more than 25 per cent per annum, Unity serves businesses and organisations which make a positive contribution to economic, social and environmental needs.

“As businesses navigate through the pandemic, it is crucial that the banking industry demonstrates real purpose and value to society,” said Deborah.

Deborah joins Unity with over 35 years of experience in financial services, most recently as CEO of HSBC Global Asset Management (USA) and regional head of HSBC Global Asset Management, Americas.

After completing a Master’s degree in international development from American University in 2020, Deborah was determined to pursue new opportunities that combined her passion for finance and development.

She says: “I feel very strongly that finance should have a positive role in society. Unity supports businesses that demonstrate impact, allowing them to be more sustainable and enabling them to make valuable contributions to their communities.

“I aim to continue the good work the previous CEO started; to expand our reach and continue to grow while delivering a strong return on equity.”

Deborah succeeds Margaret Willis, who has retired after six years as Unity’s CEO. Chairman Alan Hughes said: “On behalf of the board, I would like to offer my thanks and best wishes to Margaret who has shown great drive, determination and success in leading Unity to where it is today.

“We’re delighted that her successor is someone of Deborah’s calibre.

Deborah is a highly impressive talent, known for her collaborative leadership style and her passion for making an impact and driving innovation in financial services. We believe she is the right person to spearhead Unity’s continued strategy for growth.”

44 CHAMBERLINK October 2021

Adding value: Deborah Hazell

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 45

Business News

Providing beautifully designed and expertly installed flooring and soft furnishing solutions to commercial properties throughout the Midlands and beyond since 1946.

Clients include retail, hotels, pubs, offices, airports, leisure centres, nursing homes, hospitals and public holdings.

T: 01562 823 700 W: lgm-ltd.co.uk

October 2021 CHAMBERLINK 45

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 46

Chamber Patrons

Chamber Patrons Greater Birmingham Chambers’ leading supporters

Contact: Henrietta Brealey T: 0121 274 3266

McDonald’s restaurant creates 69 new jobs John Witty: Outstanding acquisitions

Acquisitions for Air IT Air IT has announced its seventh and eighth acquisitions in a series of M&A deals led by CEO John Whitty.

The Chamber patron has acquired Reading-based MFG UK Ltd and Uttoxeter-based INFINITY IT Solutions Limited.

Backed by August Equity since January 2020, this marks the fourth time the IT managed service provider has acquired two businesses simultaneously – the first pair last October, the second in December and the third in March.

Air IT has added MFG and INFINITY to its portfolio as part of ambitious plans to further expand across the UK and become the MSP of choice for SMEs nationally.

As a result of these acquisitions, Air IT has increased its headcount to 270 staff and boosted its existing presence both in the South East and the Midlands.

John said: “We are thrilled to have found two more outstanding teams to join the Air IT Group, which has allowed us to further expand our footprint and introduce skilful, likeminded colleagues to the team.

“Both MFG and INFINITY are very similar to us in terms of their service maturity, product set, client type and, most importantly, culture – we are confident that they will be a great fit for Air IT and look forward to the contribution we know they will add.”

46 CHAMBERLINK October 2021

Chamber patron and board member Doug Wright has opened his 21st McDonald’s restaurant – creating 69 new full-time and part-time jobs.

The new McDonald’s officially opened in the Asda Superstore in Minworth near Sutton Coldfield.

Following significant investment from Mr Wright, the restaurant seats 82 customers for dine-in, and will be available to the public for takeaway, Drive-Thru, delivery services and Click & Serve.

Mr Wright now owns 21 restaurants across the Midlands including nearby restaurants in Sutton Coldfield and Bassetts Pole.

He said: “We are delighted to have officially opened another brand-new McDonald’s restaurant in Minworth. Our restaurant teams are proud of the positive role we play in the communities we serve and look forward to seeing local customers enjoy our services on offer.”

The new restaurant boasts all the latest innovations from McDonald’s,

Lovin’ it: The new McDonald’s at Minworth

focused on improving and enhancing the restaurant experience for customers.

Table service is available and self-service kiosks mean visitors can order at a speed that suits them.

The My McDonald’s App will be available to use at the restaurant, allowing customers to order and pay contact-free for their meal

ahead of time. Customers can choose delivery, pick-up at the counter or park up for a delivery to their car.

The nationwide introduction of table markers means customers can choose to find a table, order through their phone and have their food delivered straight to where they’re sat, available exclusively through the My McDonald’s App.

Sustainability expert for Arup Arup has appointed its first climate services and sustainability leader in the Midlands as part of a commitment to sustainable decision-making across its projects.

Hannah Smith, an environmental planner experienced in outcome led planning and design, will be helping clients respond to climate change risks by encouraging the inclusion of sustainable development.

She said: “I am excited to take on this new challenge. I look forward to helping our clients and collaborators minimise the impacts we make on people and the planet. By working together, we can achieve our goals in a restorative and socially just way.”

Hannah’s arrival follows on from several other key appointment which Arup says cements its commitment to sustainable principles across the business.

Juliet Mian has been promoted to director of Infrastructure Resilience.

She has more than 25 years’ experience delivering projects and services to infrastructure clients across the UK and globally.

Meanwhile, Nick Mitchard has been made a director - with responsibility for overseeing major infrastructure projects in the UK. Chris Furneaux has been appointed as highways major projects leader.

He is passionate about transforming project delivery to ensure sustainable development and outcome-led thinking is embedded in all projects from inception to construction.

Office leader Mark Jones said: “Globally Arup has committed to achieving net zero emissions across its entire operations by 2030.

“These new Midlands leadership appointments show that we are playing our part as one of the largest employers in West Midlands and alongside this we hope to be able to encourage more local businesses to make similar commitments.”

Hannah Smith: Sustainable outcomes

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 47

Chamber Patrons

Academic is new head of university law school Birmingham City University has appointed legal academic and educator Dr Jessica Guth as its new head of School of Law. Dr Guth, who has nearly 20 years’ experience researching and lecturing in law, joins from Leeds Beckett University where she led on the development of research at its Leeds Law School.

While there she also managed the school’s 2021 Research Excellence Framework (REF) submission.

Dr Guth began her research career at the Centre for Study of Law and Policy in Europe at the University of Leeds where she spent three years.

She took up her first lectureship at the University of Bradford in 2007 where she was soon promoted to Senior Lecturer.

In 2014, Jessica was appointed head of Bradford’s School of Law, leading a full curriculum review, before moving to Leeds Beckett in 2016.

With a passion for legal education and a commitment to making it impactful, inclusive and empowering, Jessica has published articles on different aspects of law studies in several journals. She is the deputy editor of ‘The Law Teacher: The International Journal of Legal Education’.

Dr Jessica Guth said: “It is a real privilege to be joining the university’s School of Law, which is wellestablished and which shares my values around the transformational potential that legal education has.

“I am very much looking forward to working with my colleagues, sharing and building on our knowledge of

the law, and continuing to deliver an outstanding legal education for our students.”

In addition to her interest in legal studies, Dr Guth’s research covers the role of EU Law and Policy with a focus on the Court of Justice of the European Union.

In particular, she is interested in gender and the role it plays in shaping the Court, its actors and its work.

Together with Dr Sanna Elfving from the University of Bradford, Jessica she has published her findings from some of this work in a dedicated book entitled ‘Gender and the Court of Justice of the EU’.

Dr Jessica Guth: Legal expert

Plan to develop smart campuses The University of Birmingham has partnered with Siemens to create a carbon neutrality roadmap across its campuses.

Combining digital sensor and analytics technologies, artificial intelligence, decentralised energy generation and storage, renewable energy and concepts that help change users’ behaviour, the partnership will transform the university’s Edgbaston and Dubai campuses into the world’s smartest global campus. The partnership is the largest of its kind for Siemens globally.

Professor Tim Jones, provost and vice-principal of the University of Birmingham, said: “Our goal is to deliver the campus of the future, using cutting-edge technologies to make our campuses in Edgbaston and Dubai the smartest globally.

“This will enhance our student experience, create new research and innovation opportunities, while reducing our carbon footprint.”

What could your business do with up to £2,500 in grant funding?

As owners of small-and-medium sized businesses know, accessing finance for your business can be a real challenge. This is where an Innovation Voucher may be able to support your business.

The Innovation Vouchers programme has a limited number of grants available, offered to eligible companies through the European Regional Development Fund (ERDF). The Innovation Vouchers scheme targets SMART specialisation sectors and aims to develop new processes and systems to improve efficiency of small to medium-sized companies (SMEs) and to bring new products and services to market. A grant will support your business to engage with an external supplier for your project and help to get the highest quality results.* Here are some recent examples of innovative projects we have funded successfully:

• • • • • • •

DEVELOPMENT OF A BESPOKE APP INITIAL PRODUCT RUN OF A NEW RECYCLABLE FOOD PACKAGING BESPOKE SOFTWARE DEVELOPMENT CONSULTANCY TO GAIN READINESS FOR ISO CERTIFICATION PRODUCT LAUNCH MARKETING CONSULTANCY TO ENTER NEW MARKETS MARKET RESEARCH TO DEVELOP EFFECTIVE NEW SERVICES

You can reach us on our website: www.innovation-vouchers.com or email the team directly at: innovation-vouchers@aston.ac.uk

Innovation Vouchers are allocated on a first-come-first-served basis. To date we’ve allocated over 80% of available grants and the team are processing new applications daily. So make sure your business doesn't miss out.

Innovation Vouchers are administered by Aston Business School in partnership with Birmingham City Business School.

*Geographic eligibility & other criteria apply, see our website for more details.

Grant payments are subject to an approved application.

October 2021 CHAMBERLINK 47

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 48

1813 Club and Premier Members

1813 Club and Premier Members The formal unveiling and dedication of the National Miners’ Memorial has taken place at the National Memorial Arboretum, in Staffordshire.

The ceremony attended by representatives of the mining community and other dignitaries.

Chase Arts for Public Spaces (CHAPS), a voluntary group, has raised more than £100,000 from individuals and groups to ensure this long overdue tribute to the men, women and children who have worked in UK coal mining industry over hundreds of years could be completed.

The service of dedication was led by Bishop of Lichfield, Dr Michael Ipgrave, and featured musical contributions from Lea Hall Brass Band and choristers from Wolverhampton and Walsall Orpheus Male Voice Choirs.

National law firm Freeths has appointed Grace Millar as an associate in the restructuring team of its Birmingham office.

Ms Millar has joined Freeths after nearly a decade at legal rival Weightmans, and specialises in corporate and personal insolvency, as well as commercial litigation.

Freeths partner John Jeffreys said: “We are delighted to welcome Grace to the firm. She will be a brilliant addition to the restructuring and insolvency team which continues to grow, both in Birmingham and nationally.”

Ms Millar said: “I'm delighted to have joined a dynamic firm like Freeths. It is an exciting opportunity for me to be able to progress my career working with a wide variety of clients on a broad range of restructuring matters.”

Freeths operates in a wide range of sectors including media, technology, engineering, construction and manufacturing.

48 CHAMBERLINK October 2021

Membership Contact: Gary Birch T: 0845 6036650

Greater Birmingham’s leading companies In brief

Premier

Charity leads the way with menopause policy A Birmingham charity is among the first in the UK to introduce a menopause policy.

Services For Education says its wants to raise awareness around what it says is regarded as ‘taboo subject’, and ‘promote a positive culture of support’.

The charity, which provides music lessons for schoolchildren, employs more than 200 people in Birmingham, many of whom are women.

The charity’s chief executive, Sharon Bell, said: "The menopause policy is designed to assist our staff as they go through this period in their life – as well as demonstrate how we expect managers to behave in response to the typical signs and symptoms of those who may be experiencing difficulties during the menopause.”

She said that research in the UK had found that 63 per cent of menopausal women said their working life has been negatively affected by their symptoms, with 34 per cent developing depression and anxiety, and 29 per cent significantly losing self-confidence at work. Eleven percent relinquished the opportunity of promotion while eight percent of those interviewed said their symptoms played a key part in their decision to resign.

Lindsay Allen, HR director at

Menopause matters: Lindsay Allen and Diane Evans

Services For Education, said that nearly 60 per cent of the charity’s staff were women.

She said: “There is both a moral imperative for supporting them and a strong business case. At this time of their lives, many women are at the peak of their careers and have a considerable amount to offer.

Supporting colleagues as they go through this normal and natural part of their lives in ways that ensure they continue to feel valued and able to contribute is vital.

“We would be happy to share our experience with other employers in Birmingham and the West Midlands and would welcome approaches from those who have implemented similar policies.”

The charity is hoping that other employers in Birmingham and will follow suit, which will be music to the ears of Diane Evans, of ‘Menopause It Matters’, a business which offers seminars, workshops, training and one-to-one support on menopause.

Ms Evans said: “Menopause can be a difficult subject to talk about, which isn’t helpful when trying to navigate what can often be a challenging phase in a woman’s life.

“Unfortunately menopause still isn’t talked about enough, it has been considered a ‘taboo subject’ for far too long. Encouraging an open dialogue is essential so that individuals no longer suffer in silence.”

Discussing the challenges of art The Transforming Narratives arts project is holding a seminar this month which will examine the issues of artistic freedom and censorship in Pakistan, Bangladesh and the UK. The event is the last of three discussing the challenges faced by artists both in Birmingham and in Pakistan and Bangladesh.

The three events are the latest being promoted by the Transforming Narratives project, which supports creative and cultural practitioners and organisations in Birmingham in engaging with artists and organisations in cities in Pakistan and Bangladesh.

Transforming Narratives is managed by Culture

Central, supported by Arts Council England and delivered in collaboration with The British Council.

During the three online discussion events, Transforming Narratives has been working alongside Birmingham arts development agency Kalaboration Arts.

Mukhtar Dar, the artistic director of Kalaboration Arts, said: “By holding up a mirror to society, artists have been at the forefront of envisioning a better, more diverse, and just world for all.

“These critical conversations bring together multiple voices from the world of art and culture to explore some of the compelling issues facing the peoples of Pakistan, Bangladesh and the diaspora here in Birmingham.”

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 49

1813 Club and Premier Members Recognition for inspiring employer

Smith Cooper join global PKF network Accountant Smith Cooper has become the Midlands representative of PKF International, which is a global accounting network.

PKF International operates in 150 countries, and has 220 member firms. Its UK members have a combined fee income that makes them the 11th largest UK accounting network.

Smith Cooper – now PKF Smith Cooper – has offices in Derby, Nottingham, Birmingham and elsewhere and is one of the Midlands’ leading independent firms of accountants and business advisors.

James Bagley, managing partner at PKF Smith Cooper, said: “We’re delighted to be the new home of PKF in the Midlands.

“Operating in unison with member firms across the world, we will be able to share our ideas, expertise, and specialist resources to enhance our client offering further, delivering highly personalised services and global connectivity through our clientcentric culture.”

“We truly believe PKF is the right fit for us. Our collaboration with PKF will allow us to maintain our independence, whilst becoming part of something bigger, and joining a network that shares a very similar ethos and set of core values to us.”

Global connectivity: James Bagley

PKF International CEO Theo Vermaak said: “Throughout the comprehensive admission process, it was clear that the team at PKF Smith Cooper is comprised of highly skilled, service-oriented individuals who have fostered a client-centric culture, and it was a pleasure to work with James, David and the wider team throughout the process.”

“As the leading firm of accountants and business advisors in the Midlands, I am confident PKF Smith Cooper will strengthen our network further.”

An international technical professional services firm which has an office in Birmingham has been named as an ‘inspirational STEM employer’.

The firm is Jacobs UK, part of Dallas-headquartered Jacobs Engineering Group.

The STEM (science, technology, engineering and maths) tribute comes from STEM Learning UK, a provider of education and careers support in each of the four fields.

Jacobs’ vice-president Donald Morrison said: “Jacobs is honoured to receive this recognition and proud of the UK team’s efforts to create 15,000 hours of virtual online learning opportunities for young people last year.

“STEAM is at the epicentre of developing the future skills that economies need to address complex issues such as climate change threats, resilient cities and communities, and natural-resource stresses.

“By investing in future generations at an early age, we accelerate that transformation. We inspire them to do things better by sharing realworld contexts and raising young people’s aspiration and knowledge of future STEAM careers.”

October 2021 CHAMBERLINK 49

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 50

International Trade

International Trade

T: 0121 725 8994 E: ibh@birmingham-chamber.com

Buy British and boost growth

Buy British plea: Carl Richardson

Green Visa could boost UK-UAE relationship The United Arab Emirates has relaxed its visa rules, in a move that could attract more British innovators, creatives and entrepreneurs to the Middle East.

A new ‘Green Visa’ has been introduced, which will allow foreigners to work in the UAE without being sponsored by an employer.

This is a big change from the existing system, as previously a prospective worker needed to be sponsored via an employer, who in turn applied for a work permit from the Ministry of Human Resources and Emiratisation.

The UAE government also announced it will allow people who have lost their jobs to remain in the country for up to 180 days, up from the previous limit of 30 days.

The UAE is already home to more than 100,000 British citizens, as well as more than 5,000 British businesses.

Chamber international manager Stef Bowes said: “The progressive changes in visa status brings positive news for West Midlands businesses, this will support the creative industry and innovation sectors that our strong within our region.”

50 CHAMBERLINK October 2021

Post-Brexit Britain needs to follow the example of the US and launch a ‘Buy British’ campaign to boost global growth.

That’s the view of local businessman Carl Richardson, who jointly leads the Richardson family’s international property development business with his brothers from their Midlands headquarters in Oldbury.

Mr Richardson says that there are a number of ways that the UK can boost international trade, including an ambitious programme of trade missions to key markets and the construction of a new royal yacht.

Mr Richardson is also pleading for a change in the way trade missions are organised – he says these should be planned at least 12 months in advance in order to give business people ample opportunity to manage diaries and ensure they can play an active role.

He said: “Clear forward planning and notice of such trips would help to ensure that the most suitable representatives of business can participate while not neglecting the day job.”

Mr Richardson is hoping that other initiatives, such as the UK’s application to join the Pacific Rim-focused CPTPP trade group, will help boost exports.

He is also calling for backing for the British Goods Bill, introduced by Warley MP John Spellar, which is due for a second reading in the Commons on 10 December.

He said: “This Bill aims to place a duty on public bodies to have a ‘presumption in favour’ of purchasing goods of British origin when orders are being placed. There will undoubtedly be challenges and much debate around the Bill, and we clearly have to strike the right balance with this in order to give our trade negotiators a fair chance as they continue to work on a raft of new Free Trade Agreements with different countries.

“As John Spellar has said, if the USA can manage to balance being a member of the World Trade Organisation and a great trading nation with a firm ‘Buy America’ policy, surely we can do the same with more of a ‘Buy British’ approach to our procurement efforts?”

Deal set with New Zealand The UK is moving closer to sealing a significant trade deal with New Zealand, which could signal cheaper wine, food and drink.

The deal will also see tariffs removed from British products being exported to New Zealand, including gin, chocolate, clothes – and buses.

The Government said this was good news for both British shoppers and exporters, as these tariffs could be as high as ten per cent in many cases.

In addition, total trade in goods and services between the UK and New Zealand - worth £2.3 billion last year - is likely to increase after a trade deal.

The Government says that the latest round of trade talks with New Zealand had ended with ‘good progress’ being made towards a final deal.

Foreign secretary Liz truss, formerly responsible for international trade, said: “We are working round the clock to get this deal done in the coming weeks.

“We are both big fans of each other’s highquality products, so this could be a huge boost that allows British shoppers to enjoy lower prices and British exports to be even more competitive.

“New Zealand and the UK are natural partners united by modern values. An agreement would reflect those ideals and is a win-win for both countries.

“It would also be an important step towards our accession to CPTPP, helping the UK gain access to 11 of the world’s biggest and fastestgrowing economies across the Pacific region and opening doors to dynamic markets across the world.”

New Zealand is a leading member of CPTPP (the Comprehensive and Progressive Agreement for Trans-Pacific Partnership), a free trade area worth around £9tr, which the UK is hoping to join.

Joining CPTPP would open opportunities for UK businesses to sell in some of the largest and fastest-growing markets in the world, populated by half a billion people. New Zealand is among those supporting the UK’s bid to join CPTPP. In the short term, it is the slashing of tariffs on food and drink that will benefit most people – in both the UK and New Zealand.

Dominic Goudie, head of international trade at the Food & Drink Federation, said: “We hope to see the UK conclude an ambitious trade deal with New Zealand which removes tariffs facing UK exports of quality manufactured food and drink. This would provide a welcome boost for producers and exporters of iconic UK products including chocolate, coffee, biscuits and soft drinks, where UK sales in New Zealand are currently £10m each year.”

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 51

International Trade Greater Birmingham

Commonwealth

Commonwealth Chamber Patron

Greater Birmingham Chamber of Commerce

Chamber of Commerce

Contact: Mandy Haque T: 0845 6036650

Contact: Mandy Haque T: 0121 725 8994

University’s global links help save lives The University of Birmingham says its links with India and other Commonwealth countries are helping to improve the lives of millions of people around the world.

Much of this is due to the joint research projects that the university conducts with other countries, including India, where it now has an office. The office – at the Taj Mahal Hotel in New Delhi – was opened two years after the university launched its India Institute in 2018, in order to forge research and education links.

Among the research currently underway is India H2O, a consortium of 20 organisations which is seeking to solve clean water shortages that exist in many rural areas in India.

India H20 – part funded by the Indian government – is developing new technologies to make it possible to use water that is too contaminated to be drink without treatment.

Further research is being carried out into the impact of the release of antibiotics into India’s waterways. The antibiotics are from manufacturing sources, and it is believed they may be having an impact on the spread of potentially fatal infections. It is estimated that 58,000 babies die in India every year due to superbug infections passed on from their mothers.

This is not just an Indian problem – it is believed that drug-resistant pathogens cause between 28,000 and 38,000 deaths in the European Union each year also.

The research programme into the issue is being led by the university, along with experts

Addressing global challenges: Professor Robin Mason

from the Indian Institute of Technology in Hyderabad.

A third water-related project is looking into the impact of billions of tonnes of plastic waste being dumped into the Ganges, which is one of the world’s most polluted rivers.

University of Birmingham Pro-Vice-Chancellor (International) Professor Robin Mason said: “The University of Birmingham is a leading global civic university committed to enriching the lives of citizens in Birmingham and beyond.

“We’re proud of our many research collaborations which address global and regional challenges. Our researchers are forging links with counterparts that will change millions of lives.”

Delay to safety standards UK firms have been given an extra year to apply new post-Brexit product safety marking rules, it has been announced.

Companies had faced a 1 January 2022 deadline to switch from Europe's CE mark to the new UK conformity assessed (UKCA) standard for most products, but this will be pushed back to 2023.

Firms have been able to use the new UKCA markings since 1 January which the Government says will allow it to have control over goods regulations ‘maintaining the high product safety standards expected in the UK’.

Chamber head of policy Raj Kandola said the extension would come as a relief to businesses.

He said: “Businesses will be breathing a sigh of relief as the Government has taken the

Transatlantic Chamber Patrons

Transatlantic

welcome step to extend the easement process for a minimum of 12 months given the practical issues a number of firms have faced in attempting to apply the new post Brexit safety standards.”

William Bain, head of trade policy at the British Chambers of Commerce, said: “Businesses will welcome this reprieve until 1 January 2023, which will protect supply chains and make a huge difference to consumers on the availability of items such as phones and laptops.

“There is currently a lack of testing capacity to enable the retesting of decades worth of CE marked items for the new UKCA specification, so this measure will be hugely important in allowing time for that capacity to be built and for retesting to take place.”

Malta trade mission showcases creative side A trade mission is heading for Malta next month in a bid to boost opportunities for the creative industries in the West Midlands.

The trip is being organised by the West Midlands Combined Authority and Create Central, as part of the West Midlands Creative Scale Up Programme.

The latter is a £1.3m two year programme funded by the Government, and it aims to help creative businesses in the West Midlands via a number of initiatives, including access to finance, workshops and mentoring sessions.

The trip takes place next month, and will include meetings with the Malta Film Commission, Gaming Malta and Malta Enterprise. Malta Enterprise will give an overview of the country and its economy. There will also be a meeting with Heritage Malta, and as part of this there will be a visit to locations used in the hit TV series ‘Game of Thrones’.

Malta is at first sight an unlikely place for the creative industries to target, as most people know it principally for tourism.

However, film production has been a huge contributor to the local economy, with more that 100 feature films being wholly or partially shot in the country between the dawn of Hollywood in the 1920s and 2016.

The country often stands in for a variety of locations and periods of history, such as ancient Rome and Greece, and the countries of the Middle East. The Maltese government offers various financial incentives to filmmakers, to encourage them to use the country.

Creative Scale Up manager Fiona Latter said: “We are very much looking forward to visiting Malta with a number of companies from our very successful WM Creative Scale Up Programme.

“Malta is a very digitally aware country, which will enable any business looking to expand or do business there access to a very well qualified digital talent pool.

“With this, alongside a shared interest in Birmingham 2022 as a Commonwealth country as well as a number of tax and other financial incentives available for businesses looking to conduct business there, our trade mission to Malta from November 3 – 6 2021 promises to offer a number of collaborative opportunities for businesses based here in the West Midlands.”

ERRATUM: In last month’s Chamberlink, Transatlantic Chamber member Dyke Yaxley was wrongly described as a ‘law firm’ in the story headlined ‘Caution is needed when expanding into the US’. The firm is in fact a tax specialist.

October 2021 CHAMBERLINK 51

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 52

International Trade

Key appointments made at trade body BritishAmerican Business (BAB), the leading transatlantic trade association of which the Transatlantic Chamber is part, has made key appointments on both sides of the Atlantic.

Emanuel Adam, previously executive director in London, to executive director, chief policy and trade officer, to be based in Washington, DC. Meanwhile, Alice Mount, previously director, strategic partnerships and events, becomes executive director in London.

Duncan Edwards, CEO of BAB, said: “I am pleased to be able to announce new roles for Emanuel and Alice which show the strength of our management team.

Emanuel has relocated to Washington and will lead our policy and trade from there where he will also service the many BAB members who are based in DC. “Alice has been a terrific deputy to Emanuel and has extensive experience gained at BAB in both London and New York City. I am delighted to appoint her as our new Executive Director in the UK. “Together with Tamra Eker, managing director based in New York, who will take a broader role overseeing membership and events, we have an excellent management group committed to the interests of our members and we are excited about the future.”

52 CHAMBERLINK October 2021

Intelligence services set to monitor the Taliban A Security Studies academic at Birmingham City University has suggested the CIA and MI6 will now be monitoring the Taliban for breaches of their promise to not seek revenge on the Afghan people, following the Taliban’s return to power in Afghanistan.

Dr Lily Hamourtziadou (pictured), senior lecturer in Criminology and Security Studies at the university, said the CIA director’s meeting with Taliban leader Abdul Ghani Baradar is reminiscent of the US’ programmes to arm the mujahideen in Afghanistan 40 years ago.

Dr Hamourtziadou said: “The news that CIA Director William J. Burns held a meeting in Kabul with the Taliban’s de facto leader Abdul Ghani Baradar is not surprising. Strategic alliances are common and this particular one is reminiscent of Operation Cyclone, the CIA program to arm and finance the mujahideen in Afghanistan 19791989, to fight against the Soviet Union.

“The mujahideen were also supported by Britain’s MI6, as part of a policy to aid militant Islamic groups that would help the West fight its Cold War enemies. It was from the mujahideen that the Taliban was formed in 1992, to rule the country for the next nine years.

“As foreign policy is always guided by interests, the US-Taliban Agreement signed on February 29, 2020 was essentially about guarantees and mechanisms through which the interests and security of the US and its allies would be

protected. While all foreign forces are to withdraw, the Taliban agrees to ‘prevent the use of the soil of Afghanistan by any group against the security of the United States and its allies.’

“The Taliban have reiterated that they will bring peace to the country and its long-suffering people, however they had promised the rule of law and the return to order before.

“The G7 have resolved to hold the Taliban accountable for their actions, so the challenges for US and UK intelligence are to monitor whether or not the Taliban honour their commitment to ‘send a clear message that those who pose a threat to the security of the US and its allies have no place in Afghanistan,’ as well as their promise that ‘there will be no revenge’ on the Afghan people.”

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 53

ABCC Updates and useful information from the largest ethnic support organisation in the UK Contact: Anjum Khan T: 0845 6036650

Advisory firm in move to penthouse Accountancy and business advisory firm SME Outsourcing has relocated to penthouse offices at Neville House in the heart of Edgbaston village after experiencing rapid levels of growth during the pandemic.

SME Outsourcing was established in October 2012 when multi-award winning businesswoman, accountant, and ABCC executive board committee member Amina Hussain decided to leave her role at KPMG and set up her own accountancy practice, to provide an accounting, taxation and advisory service to the SME market.

During the last 17 months, SME Outsourcing has offered clients a free furlough service, a unique offering in the world of accountancy, as a show of support to the community during Covid19.

The firm have also offered a free support service with bounce back loans, CBILS, small business grant applications.

Major milestone at India’s largest bank India’s largest bank, The State Bank of India (SBI), hosted its centenary celebrations at Edgbaston Cricket Ground last month, as it marked 100 years in the UK. SBI first launched its UK operations in 1921 and is the 43rd largest bank in the world. The bank also boasts a 25 per cent share of the total loans and deposits market in the world’s largest democracy and operates in 31 countries.

The anniversary celebrations at Edgbaston Cricket Ground saw business leaders toast the bank’s centenary at a stadium no stranger to English and Indian success.

Henrietta Brealey, CEO of Greater Birmingham Chambers of Commerce (GBCC), said: “On behalf of the GBCC I would like to congratulate the State Bank of India on this truly historic milestone.’

ABCC Patrons

Networking is back: Nurul Islam, Syed Maruf Ali, Amina Hussain, Anjum Khan and Jas Sans

Amina Hussain: Business is booming

Amina said: “Over the last nine months, our firm has been overwhelmed with new clients and has quadrupled in turnover based on the level of support we have provided to our clients since the start of lockdown. SME Outsourcing has shown strong resilience during the Covid-19 period and has continued to support clients and add value to the services we provide.

“We took the decision to move to a more improved location, not only to motivate our current workforce by placing them in a more appealing and a more desirable environment to work in, but to also create jobs and attract more people to our firm. We currently have 12 employees but we are looking to double our workforce in the next 12 months.”

Roadshow supports the local community The Asian Business Chamber of Commerce (ABCC) has introduced a series of networking events that will see members embark on a roadshow into the heart of the community.

Each month, ABCC will be holding its social networking events in restaurants and cafes across the region. Supported by sponsors SME Outsourcing and photographerJas Sansi, the first two events have already proved to be a huge success in reconnecting members.

ABCC director Anjum Khan said: “It’s great to be back in the heart of our community and we are so excited to be supporting our local restaurants and cafes.”

Book success for copywriter Asian Business Chamber executive committee member Mani Hayre has become a published author after turning her luck around following a job loss early last year.

In March 2020, Mani Hayre became one of many casualties of redundancy due to the pandemic and decided to set up a copywriting business, Mani’s Madness, during her hiatus.

Mani was soon approached by Amo Raju, CEO of the Disability Direct charity, with the proposition of working as a ghost-writer on his new, semi-autobiographical book ‘Walk Like A Man’.

Despite only meeting in real life a couple of times during the last 16 months, Mani and Amo worked together to bring Amo’s story to life through the eyes of main protagonist, Aj. Amo said: “I decided to hire a writer to help me bring my story to life. I had the first three or four chapters written but, with lockdown having an effect on us all, my motivation to continue by myself went with it. That’s when I happened

upon Mani just setting up her business and the rest was history.”

Walk Like A Man is due for release on Amazon this month. To keep up to date, follow WalkLikeAManBook on Facebook

Not about to be written off: Mani Hayre

Premier+ Partners

October 2021 CHAMBERLINK 53

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 54

Cannock Chase Chase Chamber Patrons

Cannock Chase

Chamber of Commerce

Future of paint stripping business is secured Accountant Azets, which has an office in Cannock, has advised a Tamworth-based paint stripping business on the acquisition of its leased premises.

The business is family-owned Enviro-Strip (GB) Ltd - a market leader in environmentally safe paint stripping for the automotive, manufacturing and process industries.

Enviro-Strip is owned by brothers Craig and Matthew Duncan and had previously leased its four units on Hedging Lane Industrial Estate, Wilnecote.

The firm was offered the opportunity to acquire the units last October, and although the brothers wanted to pursue the purchase, they did not believe they would get the necessary funding. However Azets’ specialist banking and finance team were brought in to help and were able to overcome the funding hurdle.

Craig Duncan, Enviro-Strip’s managing director, said: “This was a significant opportunity for us to secure the long-term future of our family business and set new, ambitious goals.

“We didn’t believe a deal could be done – but Azets’ specialist expertise and deep understanding of our business meant we were able to get the required funding and complete the deal. We’re now on a solid footing and our aim is to achieve 20 per cent growth, which would not have been possible without this acquisition and the advice from Azets.”

Contact: Chris Plant T: 0845 6036650

Digital experts to help boost growth Digital technology specialists have been appointed across the West Midlands to boost productivity and growth as part of the £1.9m ‘Made Smarter’ programme.

The five experienced digital experts will be sharing their knowledge to improve the digital skills of the local workforce, to boost the dayto-day operations of small and medium sized manufacturing and engineering businesses by reducing costs, improving manufacturing times or helping to win more overseas contracts.

The year-long scheme is being led by Coventry and Warwickshire Local Enterprise Partnership (CWLEP) Growth Hub, but among those taking part is the Staffordshire Growth Hub, led by digital technology specialist Tim Kirby Mr Kirby has extensive experience in the textile and automotive industries which has seen him work in South Africa and Germany, as well as for companies like Marks & Spencer, Toyota, and Bentley Motors.

While at Bentley, Tim learned the principles behind lean manufacturing, and will use this

Repairs for Rugeley boardwalk It may not be down by the sea, as the Drifters famously sang, but there’s a boardwalk in Rugeley that is set for a new lease of life.

The currently closed boardwalk – as well as bridges at Anglesey nature reserve in Hednesford and at Rawnsley Woods - is to be replaced, following a review of all boardwalks and bridges in Cannock Chase.

Repair work to the Rugeley boardwalk and the

Boardwalk is saved: Oliver Lyons with fellow councillor Phil Hewitt beside the currently closed structure in Rugeley town centre 54 CHAMBERLINK October 2021

two bridges will begin shortly and is expected to be completed in 2022/23.

The move follows an election commitment given by council leader Olivia Lyons.

Many of the bridges that are owned by the council are made of wood and have a limited life span, especially when in close contact with water. Some of them - including Rugeley boardwalk - have become damaged and in need of removal due to health and safety risks.

Councillor Lyons said: “The bridges mentioned are an important part of the visitor experience at the nature reserve and Rawnsley Woods. There is nothing worse when visiting special places like these to find your route is impeded.

“In Rugeley we have been campaigning for a while about the importance of the Boardwalk in creating an enjoyable entry into the town centre or as a departure from it, especially as we have some important opportunities coming up with the re-development of the former power station site and the Commonwealth Games. It therefore makes it important to improve the look and appeal of the town centre.

“The Rugeley Boardwalk takes in an attractive stream close to the shopping area. It has the potential to become a pleasant area for seating and relaxation, as well as being a nice route into the town centre.”

expertise in his role with Made Smarter to help businesses find efficient digital solutions.

He said: “I’m very pleased to be part of the Made Smarter team, especially for the Stokeon-Trent and Staffordshire area, to help companies on their journey and show them what can be gained by joining the programme.

“I feel the Made Smarter programme will enable SMEs in the area to reach their potential and become more efficient, thus bringing in new customers and enabling growth.”

Chamber director Chris Plant said: “It’s great to have Tim on board to help SMEs in our area develop the digital skills to take their businesses to the next level.

“As we head into an ever more digital future, it is vital that SMEs stay ahead of the curve, especially those in the manufacturing and engineering sectors.

“Tim’s expertise in the automotive industry will be a great boon to us as we work with businesses in Stoke-on-Trent and Staffordshire to ensure they have the skills they need to thrive over the coming years.”

Let’s Do Business event to make return Staffordshire Chamber’s flagship networking business event is set to return this November after a year long hiatus due to the Covid crisis.

Let’s Do Business will take place at Uttoxeter Racecourse on 11 November and will see hundreds of delegates from a broad range of business sectors, reconnect and do business.

The event is the showpiece of the Chamber’s networking calendar and aims to create a platform for anyone who wants to promote their business and network in the local business community. The event also puts Staffordshire on the map as a place to come to do business. Delegates will also get another opportunity to hear inspirational speaker, Chris Thrall.

Chamber director Chris Plant said: “Businesses have fought hard to survive the pandemic, and now is the time to seek new connections and opportunities to allow businesses of Staffordshire to flourish once again. There is no shortage of enterprise in this county but there is a shortage of shouting about it. So full marks to everyone who is planning to exhibit or attend our exhibition.”

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 55

Burton & District Burton & District Chamber Patrons

Contact: Chris Plant T: 0845 6036650

In brief

Online: Simon Chapman and James Blackman (right)

Chamber partnership gives website a refresh Former Burton and District Chamber president Simon Chapman has teamed up with James Blackman of the Lichfield and Tamworth Chamber on a website rebrand for his air conditioning business, Cool Services.

The air conditioning specialist chose Mr Blackman’s design agency Cocoonfxmedia to rebrand its website after joining the multidiscipline contractor Yee Group. The firm decided that the refresh would help establish their new corporate identity.

Cocoonfxmedia planned to increased traffic to the Cool Services website and boost bookings for its hire division.

James Blackman, managing partner at Cocoonfxmedia, explained: “An active strategy was developed to help Cool Services achieve

their goals. The previous website wasn’t performing and fell way short as a professional showcase of Cool Service’s talents”.

Cocoonfxmedia’s Search Engine Optimisation (SEO) strategy is already bringing in new visitors to the site and converting them to enquiries for all areas of the company’s business.

Simon Chapman, group managing director of Yee Group said: “We knew of Cocoonfxmedia as we are both past presidents of the Chamber of Commerce which gave us a level of awareness of each other’s businesses. This was a great starting point and an obvious benefit of our membership of our Chamber of Commerce.

"What we built from that foundation was a great creative and supportive relationship from the start.”

College chief to lead federation Burton and Burton and South Derbyshire College (BSDC) chief Dawn Ward (pictured) is to head up a global education body.

She has been named chair of the World Federation of Colleges and Polytechnics (WFCP).

The federation is an international network of colleges and associations and is the voice for professional technical education and training across the globe.

It brings together member institutions and supports their strategic objectives through practice sharing, joint research initiatives and collaborative working, with the aim of preparing students for the world of work.

WFCP has membership from six continents. It was formed in 1998 from a group of five countries (Canada, UK, USA, Australia and Africa) from a recognition that education institutions around the world faced similar issues and challenges.

Ms Ward said: “The Federation has done amazing work in bringing together a global network of internationally focused education institutions for collective benefit and I am keen to ensure that this momentum continues.

“My predecessor, Craig Robertson (CEO of TAFE Directors Australia) has left a strong and lasting legacy with the Federation and I would like to formally thank him for the excellent work he has done in his time leading the WFCP. “I know first-hand the life changing impact international education has on people’s life chances and career prospects which is why we have worked so hard at BSDC to embed this work into our learners’ journey and provide our domestic learners with the opportunity to not only think globally but to also secure international experiences that enhance their global outlook.”

Burton-headquartered Russell Roof Tiles has been awarded ‘gold’ status by the Supply Chain Sustainability School (SCSS).

The pitched roof tile manufacturer previously held the organisation’s ‘silver’ award.

Launched in 2012, the SCSS is an initiative which addresses sustainability within supply chains.

It provides free practical learning and support for the UK built environment, through sustainability training, networking, e-learning modules, tailored assessments, and online resources.

The aim of the organisation is to provide upskilling those working within, or aspiring to work within, the built environment sector.

Mark Parsons, Russell’s technical director, said: “Described by the school as an ‘outstanding achievement’, our SCSS gold status is the highest level we can achieve and is a key accreditation, acknowledging our work with the major national house builders and construction companies.”

The SCSS is part-funded by the Construction Industry Training Board (CITB) and other industry partners, where resources are shared to inspire the UK built environment to drive positive change.

Rogue drivers in Burton who are caught abusing the town’s High Street traffic ban now face being fined.

Only buses can access the High Street during the day, with taxis and loading allowed between 4pm and 10am.

Access is controlled by a ‘bus gate’, a device operated by Automatic Number Plate Recognition (ANPR) camera.

The bus gate is at High Street’s junction with New Street and Lichfield Street through to the junction with Worthington Way. By installing the measure, the local council is hoping to improve pedestrian safety, as through traffic has been removed.

Some vehicles have been able to dodge the bus gate, and they have been warned up to now – however, future transgressors will be fined.

Staffordshire County Council’s cabinet member for highways and transport, David Williams, said: “The new bus gate forms part of a wider package of improvements in Burton’s High Street and will improve pedestrian safety in the area.”

October 2021 CHAMBERLINK 55

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 56

Lichfield & Tamworth Lichfield & Tamworth Chamber Patrons Contact: Chris Brewerton T: 0845 6036650

Further funding to help support smaller firms The British Business Bank has increased Shire Leasing’s ‘Enable Funding’ commitment to £99.8m, improving the supply of finance to smaller companies for business–critical assets.

The Tamworth-based independent funder has been provided with a further £62.4m commitment under the Enable Funding programme.

This follows a first round of funding of £37.4m in 2017 - bringing the overall amount of money under the programme awarded to £99.8m.

Alongside £6.6m of mezzanine funding provided in 2017 by British Business Investments, a commercial subsidiary of the bank, it brings the total support provided to Shire to £106.4m.

The financing will aid Shire Leasing in delivering in excess of £150m to help smaller businesses with cash flow, recovery, growth, and investment plans.

Helen Lumb, chief financial officer of Shire Leasing, said: “Our partnership with British Business Bank allows us to grow and diversify our funding base.

“Our journey to achieve this increased facility shows, even during times of calamity, that Shire are continuously working with our strategic partners to make alternative lines of finance more readily available for businesses.

“This latest credit line under the Enable Funding programme comes at a vital time for our economy, enhancing our ability to support UK SMEs across all business sectors in accessing the finance required to recover, thrive, and grow affordably.”

Since the pandemic, Shire has secured finance for more than 750 deals across numerous sectors in the West Midlands. Shire has also provided loans via the Coronavirus Business Interruption Loan Scheme (CBILS) and Recovery Loan Scheme (RLS) following its accreditation as a lender by the British Business Bank.

Launched in 2014, the Enable Funding programme supports the bank’s objective to diversify finance markets for smaller UK businesses.

56 CHAMBERLINK October 2021

Providers of finance to SMEs often lack the scale required to access capital markets – a key source of funding for lending institutions – in a costefficient manner.

Dr Sophie Dale-Black, Midlands UK Network director at the British Business Bank, said: “By partnering with alternative and non-bank lenders, like Shire Leasing, we can give smaller businesses in the Midlands access to the asset and lease finance they need.”

Return of the Proms: Singers Claire Prewer and Anando Mukerjee at the event

Former IT apprentice rises to top role Tamworth IT firm Pure Cloud Solutions has promoted managing director Jamie Lake to chief executive officer.

Running the firm is going to remain a family affair, as Jamie’s dad and PCS founder Darren is now chairman, and his uncle, Martin Lake, will continue as chief operating officer.

Jamie said: “The move has allowed Darren and Martin to step back from any involvement in the day to day running of the business and has freed up time for both of them to focus more strategically on our acquisition strategy that will take the business to the next step.

“It doesn’t really change anything for PCS as my vision is shared with all other directors of the business. It does mean however, that I will be driving the business and directors forward to make sure we hit our goals and ambitions that we have set for this fiscal year.”

Jamie’s rise to the top has not taken long - he started work at PCS just nine years ago as an apprentice, with no experience of the IT industry.

Jamie said: “My journey has been an allencompassing one and I have worked my way up through all guises of the business which has given me the foundations to get to where I am today. I am excited to have been given the opportunity and I am looking forward to the challenge ahead.”

Helen Lumb: More funding available for SMEs

Crowds gather for Proms A huge crowd of 9,000 people have celebrated the return of Lichfield Proms at the city’s Beacon Park.

The event was the 22nd of its kind organised

by Lichfield District Council and featured music from Eureka Jazz and a performance by the British Police Symphony Orchestra.

Eureka Jazz played music from the ‘Great American Songbook’ and the British Police Symphony Orchestra was conducted by Richard Jenkinson, who was joined by compere Danny Mizon and singers Claire Prewer and Anando Mukerjee.

The orchestra’s performance included themes from ‘2001 – A Space Odyssey’, James Bond and Monty Python’s Flying Circus, as well as a medley including ‘The Sound of Music’, ‘Nessun Dorma’, the love duet from ‘Madam Butterfly’ and more.

Councillor Iain Eadie, cabinet member responsible for Parks & Leisure, said: “It was such a fantastic evening and wonderful to be outside with so many members of our community, celebrating together.

“Thank you to all the team who worked so hard over the year to organise Lichfield Proms.”

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 57

Sutton Coldfield

Sponsored by: Royal Sutton Coldfield Town Council

Sutton Coldfield Chamber Patrons

Sutton Coldfield

Charity of the Year

Chamber of Commerce

Contact: Chris Brewerton T: 0845 6036650

On the move: Agency PLOTT has relocated to Coppice

Reopen for business: The Bel Air nightclub

New home for PLOTT Branding and web agency PLOTT has moved into new offices at Coppice, home of popular restaurant The Fig and Olive.

The business has moved from Coleshill Manor, which was its home for 10 years since founders Anna and Richard Plotnek established the business.

PLOTT partnered with Coppice, in Middleton near Sutton Coldfield, on their recent brand refresh and new website to coincide with their expanded retail development.

Coppice now has three distinct branches the flagship Fig & Olive Restaurant, Forage

Foodhall and Lifestyle Boutique plus a rapidly growing retail village consisting of a raft of high-quality local businesses.

PLOTT has moved into the new offices to accommodate further growth. The new location allows provides access to the Fig and Olive restaurants and room for hosting events - something PLOTT is keen to do in the future.

Anna said: “The coming of major works for HS2 in and around Coleshill and the strange year we’ve had made us think hard about the future, which is perhaps why we decided to make the move. Coppice is a growing community and it’s wonderful to be a part of this.”

Chamber chair wins top award The chair of Sutton Coldfield Chamber of Commerce has earned a top award at a ceremony recognising the region’s best leaders.

Katie Hale, who previously served as president of the Sutton Chamber, won the Professional Services Leader award at TheBusinessDesk.com’s West Midlands Leadership Awards.

The award-winners were announced in front of 180 people at the Macdonald Burlington Hotel in Birmingham city centre.

Katie runs her own business, Halestorm Marketing, but was recognised for her work with the Chamber where she served as president for two years and was instrumental in the launch of the EcoPledge sustainability initiative.

She said: “I was absolutely thrilled to have been shortlisted and didn’t expect to win at all!

“It feels great to be recognised for the work that goes into leading a regional Chamber and the fantastic work they do for business as a whole.

“Many thanks to my fellow committee for supporting me during my time as president and beyond.”

The Belfry launches team building facilities The Belfry Hotel & Resort, near Sutton Coldfield, has launched an outdoor bar area and team building facilities - available exclusively for meetings, events and conferences.

The resort’s new facilities include ‘The 19th Green’ an outdoor bar situated on the old 18th hole of The Belfry’s iconic PGA National course.

The outdoor space is available for exclusive use with space for organisers to host dining and BBQs, and to set up large screens and staging for entertainment such as an outdoor cinema or live music.

The newly-refurbished PGA Golf Academy has an extensive bar area offering light bites and refreshments.

Alternatively, guests can compete against each other on the Ryder Legends Mini Golf Course, 12 holes of competitive fun through miniature versions of some of the most iconic holes in Ryder Cup history.

The Belfry’s Bel Air Nightclub has also reopened and is available for corporate exclusive use.

With outside space overlooking the famous 10th hole of The Brabazon, the club offers state-of-the-art sound and lighting and is a versatile space suitable for a range of events, from simple networking drinks to fashion catwalks and mini festivals.

Katie Niland, sales director at The Belfry, said: “Now that restrictions have been lifted, we have seen an overwhelming demand for outdoor hospitality, teambuilding and team recognition events from both existing and new clients as everyone is keen to reunite face-to-face. We are delighted to see this return in confidence from our clients.

“We are very fortunate to be able to offer a large variety of facilities, 500 acres of glorious countryside, and event spaces of all sizes so that we can respond and adapt quickly to changing customer needs.

“We’ve made a lot of exciting changes to the resort over the last year which we are pleased our clients can finally experience.”

Katie Hale: Thrilled to win October 2021 CHAMBERLINK 57

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 58

Solihull All the latest news, advice and events for the Solihull business community Contact: Samantha Frampton T: 0121 678 7488

Agreement secured at Solihull HS2 station site

Team work: A Crewsaders workforce at an event

Crewsaders partner with Commonwealth Games A Solihull company which provides key workers for the staging of events has become a partner of next year’s Birmingham Commonwealth Games.

Hampton in Arden based Crewsaders Ltd will help deliver key events and also play a role in media production.

Despite the strain and uncertainty which has hit event companies and the entire entertainment industry throughout the coronavirus pandemic, work has been taking place behind the scenes on the planning, procurement and partnership stages for the upcoming Games.

The planning has focused on appointing as many local suppliers as possible, in hope of boosting the regional economy and leaving a lasting legacy.

Crewsaders has proved to be a natural fit the Games, particularly with regard to the event stadiums, and particularly the opening and closing ceremonies and media production support.

Calum McConnachie, operations director at Crewsaders, said: “The Games is a great opportunity to harness new event talent within the locality of Solihull and beyond.

“It’s not every day that such a huge sporting event lands on your doorstep and whilst such huge investment is being tunnelled into our event spaces we should look forward with optimism knowing that a great event legacy will emerge from the world watching what happens in Birmingham 2022.”

Because of this, Crewsaders is actively looking to take on immediate large numbers of selfemployed workers on a project-led basis surrounding the Games.

All work will be temporary but full-time within durations of two to eight week blocks over the next year.

No previous crewing experience is necessary, as training will be provided. Work will likely commence at key regional venues in Solihull, Coventry, Royal Leamington Spa, Cannock Chase Forest, Royal Sutton Coldfield and Wolverhampton.

58 CHAMBERLINK October 2021

Solihull Council’s Urban Growth Company (UGC) have secured a ‘break-through agreement’ with the builder of the HS2 highspeed trainline.

It involves the development of key utility infrastructure during the building of the trainline, particularly at the HS2 Interchange Station at Arden Cross.

HS2 has agreed to build a large ‘under-track construction’ which will be used to carry electricity, water, gas and telecommunications to new business and residential users.

The infrastructure will be paid for by Solihull Council, and will be repaid by landowner Arden Cross Ltd once the work has been completed and handed over. UGC says it is the first time that such a contract has been agreed between HS2 Ltd and local partners.

UGC chairman Nick Brown said: “It’s been our priority to work with both HS2 and the landowners at Arden Cross to create an environment around the Interchange Station which will deliver the economic, environmental and social benefits we know to be possible at this prime site.”

Ben Gray, project director at Arden Cross Limited, said: “Arden Cross has the potential to be a global destination for business, leisure and living; and this agreement marks a huge step to

Breakthrough: Ben Gray (left), Niki French and Nick Brown

ensuring we deliver on the potential benefits that HS2 brings to the region and the incredible opportunity to deliver a world-class sustainable development.”

The Urban Growth Company is working on a series of projects across the ‘UK Central Hub’, the 1,300-hectare area which comprises Arden Cross as well as Birmingham Airport, Birmingham Business Park, Birmingham International Station, Jaguar Land Rover and the NEC. It is anticipated that the plans for The Hub will support 70,000 new and existing jobs, create 650,000 sq m of commercial space and up to 5,000 new homes, generating £6.2bn GVA per year.

Award judges announced The judging panel has been revealed for this month’s Solihull Chamber of Commerce annual awards.

The awards will take place on 14 October at the Forest of Arden Marriott Hotel & Country Club and will be attended by more than 200 guests.

The achievements of businesses and professionals from across Solihull will be recognised during the ceremony, which will also be live streamed to an online audience.

Ahead of the event, the judges will come together to decide which businesses deserve to be crowned winner of this year’s various categories.

Chairing this year’s judging panel is Helen Bates, chief financial officer at the Chamber.

She said: “I am honoured to be chairing this year’s Solihull Awards and am really looking forward to seeing all of the talent and success stories that this borough has to offer. While the pandemic has impacted our region in more ways than one, these awards are the perfect opportunity to showcase what our businesses are made of.”

Accompanying Ms Bates on the judging

panel are Deborah Leary, Pam Sheemar, Phil Arkinstall and Sabah Hussain.

Deborah Leary is CEO and founder of Forensic Pathways. She is also Birmingham Chamber’s senior vice-president, as well as being a board member for the Commonwealth Chamber.

Pam Sheemar has held various positions at one of the UK’s top five banks, Natwest, including local director for North and South Wales, and her current role within the Corporate Commercial Coverage team.

Pam also heads the Birmingham Entrepreneur Accelerator and supports hundreds of entrepreneurs to start, scale and succeed with their businesses.

Phil Arkinstall is chief executive of Ark Media, an award-winning video production company. Mr Arkinstall is also president of the Sutton Coldfield Chamber of Commerce.

Sabah Hussain is a business architect and coach at Correla and is vice-president of the Future Faces Chamber of Commerce.

Ms Hussain is invested in supporting her own business community, as her organisation is also based in Solihull.

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 59

Solihull Solihull Chamber Patrons

Renewed support: Anne-Marie Eden (left) and Samantha Frampton

Moors sponsorship renewed

By Claudia Congrave Solihull Chamber of Commerce has announced that it will once again sponsor the exclusive 2007 Club at Solihull Moors this season.

The Chamber, which has sponsored the room for the last two seasons, have renewed its deal with the club for the 2021/22 campaign.

The sponsorship guarantees the Chamber’s name remains front and centre of one of Moors’ most coveted hospitality areas.

Solihull Chamber's ability to link local businesses together positioned the organisation as the perfect partner for the Moors, who are in turn Chamber patrons.

Moors are competing this season in the National League, the fifth tier of the English football pyramid, and are just one step outside of the Football League.

Anne-Marie Eden, CEO of Solihull Moors, said: “It’s an incredible show of support from the Chamber given the current climate. Moors are first and foremost a community club. The work that the Chamber does for the business community matches the club’s ethos perfectly.”

Samantha Frampton, head of the Solihull Chamber, said: “We’re really thrilled to be sponsoring the 2007 Club for the next season at Solihull Moors. We’re looking forward to continuing to work closely with Moors as patrons.”

Help Harry Help Others welcomes new trustee Cancer charity Help Harry Help Others has announced a new addition to its board of trustees.

Help Harry Help Others is a local cancer charity that supports adults and children affected by any cancer throughout Solihull and Birmingham.

The charity was founded by 11 year-old Harry Moseley, before he lost his battle with cancer.

Supporting the vision and objectives of the charity going forwards will be David Baldwin, new addition to the charity’s board of trustees.

David Baldwin, joint director of BK Plus and formerly director of Baldwins Accountants, has supported the charity since he first met Georgie in 2012.

Harry’s mom, Georgie Moseley, said: “Having David Baldwin join our board is an exciting addition to our team. He has wholeheartedly supported HHHO since we first met and understands our mission and values.”

October 2021 CHAMBERLINK 59

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 60

Future Faces Future Faces Chamber Patrons Contact: Anna Assinder T: 0845 6036650

Attracting Generation Z talent Michal Nowinksi, Future Faces committee member and their Face of Greater Birmingham 2021, outlines how Generation Z differ from employees of the past and explains how organisations can appeal to this era of talent.

The latest Office for National Statistics (ONS) data suggests there is currently an alltime high of 835,000 job vacancies in the UK, spreading across a range of industries.

A great deal of these vacancies could be filled by younger members of society, including those that fall into Generation Z or “Gen Z” (people born between 1997 and 2012).

In order to attract more Gen Z candidates, there are many things that organisations need to understand about their values.

Firstly, members of Gen Z care deeply about a range of causes including social justice, environment and equality. They’re keen to ensure that their voices are heard on such important topics and they want to take a part in shaping everyone’s future and truly making a difference.

It is also common to see young people volunteering and working in the community for the collective good, with clear recent examples coming from vaccination centres, where many young people volunteered in roles from stewards to trained personnel.

The prospect of climbing the career ladder is also important to this generation of workers, who are actively seeking out opportunities to gain higher qualifications and obtain new skills.

Mixed with that comes financial mindfulness and the desire for security, largely impacted by Covid and the aftermath of the financial crisis post 2008 that impacted their parents.

Gen Z also highly value freedom of expression and authenticity and are drawn to actions wrapped in real values that matter to them.

‘The prospect of climbing the career ladder is also important to this generation of workers’ To reflect these values, organisations must first understand them and then adapt accordingly. The attitudes of Gen Z will undoubtedly have an impact on businesses, especially as they are current and future customers, as well as employees, and will choose to buy goods and services from companies that align with how they think.

There are many changes that businesses can consider in this case. The introduction of Corporate Social Responsibility programmes, such as the renovation of school gardens,

supporting hospices or enabling sustainable business processes, is a good way to attract new candidates as well as future-proofing a business.

The creation of a fair, friendly and inclusive working environment, where everyone’s voice is heard and taken into consideration, is also a must in modern organisations. This requires effort on all levels from top management to entry grade employees.

Generation Z want to be presented with real opportunities to grow within an organisation, starting from the beginning of the application process. Information of interest to these candidates include a clear salary range, benefits descriptions such as life insurance, medical insurance, childcare vouchers and additional maternity/paternity leave.

Intrapreneur programmes might be useful when tackling development, ensuring that employee’s ideas are heard, giving a greater sense of inclusion and ownership of their work, and possibly contributing to improvements in the organisation.

The current market conditions are demanding for both employers and employees.

Organisations need to do more to understand the next generation of workers and act to better meet their needs. The sooner this change happens, the greater the benefits will be for all parties.

Sabah’s no longer boxed in by self-doubt Sabah Hussain, vice-president of the Future Faces Chamber of Commerce and business architect and coach at Corella, has spoken about how a growth mindset helped her confidently step into the boxing ring.

Sabah Hussain (pictured) took part in a Thai Boxing competition last month after years of holding herself back due to self-doubt.

The competition took place at The Parade in Sutton Coldfield and brought together competitors from across the UK. Despite her experience in training, Sabah convinced herself that she was incapable and explained that she had put off the prospect of competing due to her fixed mindset.

Sabah said: “For years I sat firmly in the fixed mindset camp. I'd stopped myself, telling myself all the reasons why I wasn't capable and worrying about what could go wrong. But I knew that with time, the weight of regret would far outweigh the weight of nerves. So, I decided it was time to go for it.

“I had to consciously push myself into a growth mindset every time the voice of worry turned up - thinking about the learning and the confidence that sat on the other side of the final bell.

60 CHAMBERLINK October 2021

Stepping into the ring: Future Faces Vicepresident, Sabah Hussain

“I was white as a sheet right up to stepping into the ring - so many people watching, what if I made a complete fool of myself? But the first bell went and it was too late to turn back - now it was time to turn up.

“Nothing went disastrously wrong like I'd convinced myself, in fact it went amazingly well… and it was fun! I took a good few punches and kicks, but I gave as good as I got! Stepping out that ring, I felt so proud and finally free of my own shackles.”

After Sabah’s success in the ring, she urged people to consider the impact that their mindset might be having on their self-belief.

“Please don’t stop yourself before you've even tried. It's normal to feel scared and nervous, but showing up and being ready to face what lies ahead is half the battle.

“The confidence to be gained spreads throughout your life so next time the fixed mindset shows up, you can pull on all those experiences of expanding your comfort zone. Be mindful of what you tell yourself, spot when you're in fixed mindset mode and be kind to yourself to find the power in changing it to a growth mindset.”

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 61

Future Faces

The Chamber’s ever growing network for young professionals and the leaders of tomorrow.

An in-depth look at JERICHO

By Claudia Congrave Members of the Future Faces executive committee have taken a tour of the HQ and social enterprise facilities of and The Jericho Foundation to become better acquainted with the life-changing work of the organisation chosen as this year’s charity.

JERICHO was established in 1993 to provide people in need with work and training opportunities via social projects. In some cases, the people supported by the charity have experienced homelessness, addiction, mental ill health, modern slavery, or the criminal justice system and are offered a gateway to employment via the charity’s enterprise opportunities.

The JERICHO HQ in Balsall Heath is also home to a range of tenants and organisations whose work aligns with the foundation’s values, including mental health, FGM and victim support charities.

Led by deputy CEO Katie Webb and senior social enterprise manager Nigel Lawrence, members of the committee were given an insight into the positive change being made across the community thanks to JERICHO’s various projects, including that of the catering enterprise ChangeKitchen, JERICHO’s commercial and domestic cleaning services and The ReUsers second-hand store.

Nigel said: “Using a social enterprise gets people into employment and allows them to gain valuable experience in the industry. I’m biased, but I think it’s much better to benefit the local community when it comes to those needs.”

Visit (left to right): Kasim Choudhry, Jaccy Datta, Richard Craythorn, Katie Webb, Sabah Hussain and Vanessa Lewis at the Re-Users site

Travelling to Sutton Coldfield, the team were joined by manager Richard Craythorn as they explored the vast 15,198 square foot ReUsers site.

In addition to providing work opportunities to a team of young apprentices and volunteers, the mission of the ReUsers site is to reduce the city’s waste output.

Through the re-sale of donated items and hidden treasures, the ReUsers site prevents around 250 tonnes of waste entering landfill every year as well as generating revenue for the

benefit of the charity’s causes.

Jaccy Datta, president of Future Faces, said: “It was really enlightening to visit the JERICHO social enterprise site and be able to see what’s going on on the ground of such a fabulous organisation. We are very proud to have JERICHO as our chosen charity and are looking forward to supporting them further in their work across our community.”

For more information visit www.jericho.org.uk

Chamber launches podcast The Future Faces Chamber of Commerce (FF) will launch their new podcast this month as a vehicle for engaging the region’s young professionals on topics that matter to them most.

According to a 2020 YPulse survey, 62 per cent of young consumers aged 13-39 are avid podcast listers, presenting the perfect opportunity for the Future Faces network to communicate with their members in a more fun and personal way.

The new Future Faces podcast will be a platform to inspire, educate and develop and will showcase success stories, discuss prominent topics impacting young professionals and equip members with the tools they need to advance in their careers.

Kicking off the first episode will be Future Faces president, Jaccy Datta, telling the story of her own path to finding the Future Faces network and making life-long friends along the way.

Having moved to Birmingham in support of her husband’s career, Jaccy found herself starting fresh in an unknown city and in need of a breakthrough to the young professional scene.

She said: “When you become more aware of what’s going on and who people are, Birmingham feels more like a community rather than just the city you live in. I have lived in London before, and I don’t think I’d go back. It’s just not as friendly.

Birmingham definitely feels more like a community.”

To hear more, make sure to follow @ffchamber on Twitter for updates on the launch.

New Members Olivia Newell (RSM UK) Daniel Rowlands (RSM UK) Edward Pryce (RSM UK) Daniel Evans (RSM UK) Katie Driscoll (RSM UK) Joe Greenfield (Colour Cubed) Lauren Crates (Colour Cubed Creative

Communications)

October 2021 CHAMBERLINK 61

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 62

Feature

Enterprise & Innovation

62 CHAMBERLINK October 2021

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 63

Enterprise & Innovation

Feature

Targeting your business is more lucrative to cartels than drug trade

By Nikki Goh, messaging specialist, and Amanda Jukes, marketing manager, at METCloud s incidents of cybercrime attacks continue to soar, METCloud explains why 99.8% of UK businesses are prime targets for cybercriminals and how to avoid being a statistic.

The global cost of cybercrime is predicted to top US$10.5tr by 2025. In 2021, the cost of cybercrime damage is expected to hit US$6tr in the US alone, making it more profitable than illicit drug trafficking. If there is one thing to take away from the headline grabbing attacks like the Colonial Pipeline, cybercrimes today are strategically orchestrated with the intent to get organisations to comply with perpetrator demands.

“Cybercriminals today are incredibly organised and well-networked. They behave more like cartels than gangs. In fact, some of the more notorious groups like DarkSide are backed by ‘investors’ who take a cut of the payouts when their ransom has been granted,” explained Ian Vickers, CEO of Birmingham-based cybersecurity firm, METCloud.

Cybercrime is big business; experts have found that there is a surge of Crimeware-as-a-Service providers that aid criminals without technical IT backgrounds to execute the most heinous and sophisticated cyber attacks with the intent of extortion.

A

WHY 99.8 PER CENT OF UK BUSINESSES ARE PRIME TARGETS FOR CYBERCRIMINALS SMEs make up 99.8 per cent of the UK economy and they are particularly vulnerable to cyberattacks for various reasons. Although not as ‘lucrative’ as targeting large, multinational businesses, cyber criminals generally see SMEs as ‘easy targets’ as many of them have not scaled their cybersecurity measures to fit the size of the business.

In the case of cybersecurity, internal threats and breaches typically come in the form of human error. Due to the lack of understanding, employees may accidentally click on malicious links, divulging sensitive information or plugging compromised devices into the company’s network.

“Many SMEs lack the in-house resources to implement robust network security, and education on internal threat vulnerabilities and finding appropriate cybersecurity support. Furthermore, when an SME without technical cybersecurity support has been struck by ransomware, they tend to feel that they have to pay the ransom in order to minimise the lossmaking downtime,” said Ian.

SHOULD SMES BE PAYING THE RANSOM? While it is not uncommon for businesses to pay the ransom demanded by cybercriminals, it is strongly not advised by law enforcement and experts.

80 per cent of businesses that choose to submit to the ransom demands actually get hit again by a subsequent attack. Almost half of which have discovered that some, if not all their data that they have retrieved has been corrupted.

“Paying the ransom does not guarantee the safeguarding of your business data when it is returned. Without a dedicated cybersecurity team to detect where the vulnerabilities are, the targeted company will continue to be vulnerable and poised for another attack,” Ian added.

PREVENTION BETTER THAN CURE The best way for SMEs to protect themselves against being a cybercrime statistic is to take strong preventative measures. Here are three easy ways to reinforce your company’s moat against cyberthreats: 1) Educate your team regularly Good cybersecurity hygiene should be as much of a priority as the health and safety measures at your business. Much like an annual fire drill, it is imperative that businesses prioritise cybersecurity education within the team. This is especially important in 2021 as hybrid working becomes the latest work trend.

2) Scale your company’s cybersecurity measures to ensure that they are fit-for-function While many SMEs do not have the resources to hire a dedicated inhouse cybersecurity team, there are still outsourcing options available.

Cybersecurity firms make it possible for a business to have a team of experts that have immense experience in providing fit-for-function cybersecurity and cloud solutions that are scalable in accordance to business needs.

3) Brace for an attack - even if it feels unlikely In the event of a cyberattack, businesses are typically faced with the need to make speedy decisions. Building a disaster-recovery playbook helps ensure that the quick decisions remain logical and objective, rather than hasty, knee jerk reactions.

October 2021 CHAMBERLINK 63

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 64

Feature

Enterprise & Innovation

Business growth without burnout

By Daniella Genas (pictured), founder of She’s the Boss International and senior growth & innovation advisor at Innovate UK Edge or many small businesses, growth is a significant measure of success. Increases in sales, revenue, profits and the team indicates that the business is moving forward rather than remaining stagnant. However, growth does not always have a positive impact on the business and can in fact mean quite the opposite. When rapid growth occurs in small businesses, it can be incredibly problematic if the right structures and foundations are not in put in place. Many founders end up overwhelmed, flustered and burnt out trying to manage the various moving parts within their fast growing business.

Many founders choose this time to try and grow their team and begin hiring staff members to help alleviate some of the workload. Yet this isn’t always a guaranteed route to solving the problem. Hiring under pressure can often lead to making poor hiring choices out of desperation, which creates further problems down the line when the recruited staff are not performing to the required standard. The founder then finds that they are paying staff members but still doing the majority of the work, or having to constantly micromanage the staff they hired to ease their stress.

In addition, founders hire new staff members but don’t have the right systems and processes in place to effectively integrate the new team members into the business. They then end up spending a lot of time trying to train the new staff members, which takes them away from the core elements of the business which they should be prioritising. The lack of structure can

F

64 CHAMBERLINK October 2021

sometimes lead to the new hires being poorly managed. The founder still hasn’t solved the problem of managing the growth and now has a monthly payroll bill whilst still struggling to manage all of the work.

of having team members trying to work things out on the job or continually asking the founder for assistance, they can simply refer to the operations manual.

Automate manual processes So what’s the solution?

If founders of small businesses want to grow their business without suffering from burnout and in a way that increases their chances of sustained success, they need to ensure that they prioritise incorporate the following:

Document processes Each area of your business requires specific processes to run. Most business owners keep these processes in their head which then becomes challenging when trying to on-board and train new staff. Documenting these processes using flow diagrams or software is the first step in reducing the businesses reliance on what is in the founder’s head.

Create associated documents For each process flow, how to guides, checklists, scripts and/or templates need to be created.

This enables staff to effectively carry out the process without having to constantly defer to the founder.

Develop an operations manual Incorporating all of the mapped process flows and associated documents into a comprehensive manual provides a reference and training tool for all new staff members. Instead

Carrying out lengthy manual processes takes up a lot of time and resource. If founders identify elements which can be automated, they are able to claw back that time and use it for more strategic or revenue generating activity. Instead of manually going back and forth trying to get dates in the diary, why not use an automated scheduler. Saving time means boosting efficiency. If the business is more efficient then it is more profitable.

Outsource Employing staff isn’t the only way to grow a business. Outsourcing elements such as HR, Finance and Admin can help reduce the reliance on the founder significantly. It can also improve quality by ensuring that professionals are carrying out tasks to a high standard, rather than the founder trying to squeeze in tasks which do not really add value to the daily running of the business or that they are simply not experienced in.

‘Hiring under pressure can often lead to making poor hiring choices out of desperation’

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 65

Enterprise & Innovation

Feature

October 2021 CHAMBERLINK 65

2. Chamberlink OCT 31-66.qxp_Chamberlink 29/09/2021 12:06 Page 66

Feature

Health in the Workplace

Get the healthcare you deserve at Midland Health - an award-winning private medical centre in Birmingham run by experts. Our team of experienced medical professionals provide holistic pay-as-you-go medical care for you and your family, including: • • • • •

Private GP Services (Same-Day Appointments) Tests & Diagnostics (Pathology, Allergy, Cancer, Diabetes) Fast & Reliable COVID-19 Testing Services Full Health Checks for Women and Men Sexual Health (Contraception, Family Planning, STI Diagnostics & Treatment)

At Midland Health, you can also see a specialist without having to wait months to get an appointment. Home to consultants and GPs our private clinic in Birmingham offers face-to-face consultations with well-renowned experts in: • • • • • •

ENT (Tongue Tie, Ear Wax Removal) Dermatology (Mole and Wart Removal, Acne, Anti-Wrinkle Treatments) Physiotherapy (Mummy MOT, Women's Health Physio & Pregnancy Physio) Women’s Health Doctor - contraception, menopause and gynaecology problems CBT Therapist Paediatrics

With a client-centred approach and same-day appointments available, we deliver the high-quality medical care you need for a happy and healthy lifestyle.

Call the Midland Health Medical team on 0121 769 0999 to book an appointment at one of our state-of-the-art clinics today or email hello@midlandhealth.co.uk For Corporate Enquires please email groupbookings@midlandhealth.co.uk Midland Health Edgbaston • Highfield Clinic • 23a Highfield Road • Edgbaston • Birmingham • B15 3DP Midland Health Birmingham City Centre • Cornerblock 5th Floor • 2 Cornwall Street • Birmingham • B3 2DL

www.midlandhealth.co.uk 66 CHAMBERLINK October 2021

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 67

Health in the Workplace

Feature

Return to work - ensuring a healthy workplace during the Covid-19 pandemic A

s COVID-19 restrictions are cautiously eased, businesses are making their first steps on the way “back to normal”. Even though more than 88% of adults in the UK have received at least one dose of the Coronavirus vaccine, the Covid-19 pandemic isn’t over just yet, and the impending return to work makes ensuring employee health in the workplace more important and more challenging than ever before.

Putting increased health and safety measures in place, such as reorganising the work area to maintain social distancing and improving cleanliness across the workplace, barely scratches the surface of what needs to be done to make the office a safe space once again.

Employers must be prepared to take additional action

to ensure that their staff feel comfortable coming back to work. Not sure where to begin? Here’s what you can do to achieve a safe workplace and maintain a healthy work-life balance for everyone within your organisation in the age of coronavirus:

Provide mental health support With the isolation, sickness, financial trouble and loss experienced by millions across the UK as a result of the Covid-19 pandemic, taking care of the mental wellbeing of your employees is vital to their successful return to work. Offering access to additional support, such as consultations with specialists for those struggling to cope, can help you effectively protect the mental health of your workforce.

By Rupa Parmar (pictured) medical director, Midland Health October 2021 CHAMBERLINK 67

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 68

Feature

Health in the Workplace

Implement flexible & remote working policies Setting out expectations about the return to the physical workplace after a long period of self-isolation and remote working facilitates a smooth transition for your employees. However you decide to support their work-life balance, whether it’s by offering flexible working or by implementing a form of a hybrid remote working model, the process has to be outlined clearly in your formal policies to reduce the stress and anxiety associated with change.

Offer regular Covid-19 testing Perhaps, the most reliable way to ensure peace of mind for everyone coming back to the office is to reassure them that the people they work with are regularly tested for the virus. This is where corporate Covid-19 testing providers, such as Midland Health, can help your organisation by conducting scheduled return to work Covid testing as well as testing for business travel.

Launch a vaccination programme As an employer, you can encourage a positive health and safety culture in the office by offering flu

‘You need to ensure that your workplace health and safety practices evolve to satisfy the additional needs of your employees’

Let Shaw Care Look after you.

My name is Lorna, I am the founder of Shaw Care Services Ltd. With over 20 years' experience in the care industry, my goal is to provide quality care, at affordable prices.

Private care, without a private cost. I want all of my clients to feel valued, safe and happy with the care they receive from myself and my team.

● A team of quality carers that show compassion for the work they do ● Personal care on every level ● Clients are not rushed and always know who will be visiting ● Care at home or out and about to the highest of standards

T: 02477 046168 M: 07544 660880 W: www.shawcareservices.co.uk E: shawcareservicesltd@outlook.com 68 CHAMBERLINK October 2021

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 69

Health in the Workplace

vaccinations for employees and monitoring the uptake. The same approach should also be applied to the third Covid vaccines when they are announced to promote better health at work.

providing easy access to essential health checks. Health checks for employees or senior management teams can help identify the early warning signs of disease such as cancers, cardiovascular, respiratory and neurological conditions.

Offer regular health checks Amid all the coronavirus concerns, it’s easy to forget that there can be other threats to employee health, as well. Take a step further and ensure your staff is healthy by

There is no denying that returning to work while the Covid-19 virus is still spreading can be a daunting and distressing experience. However, to overcome

Feature

this, you need to ensure that your workplace health and safety practices evolve to satisfy the additional needs of your employees.

Investing in your team’s mental and physical health is a lot more than just a legal obligation, it is the best path to building a positive work environment where everyone feels safe and motivated to perform to the best of their abilities. A healthy workforce is the key to a healthy future for any organisation.

October 2021 CHAMBERLINK 69

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 70

Feature

Health in the Workplace

An education in providing a better level of care o matter what job, industry or sector you are in, grief and bereavement is something that affects everyone in their lifetime. The Hospice Charity Partnership, formed from Birmingham St Mary’s and John Taylor Hospices, provide expert palliative and end of life care to people and their families living with life-limiting illnesses. The charity also offers a range of palliative care and end of life training and educational courses to support health and social care professionals, GPs, nurses and medical students.

Camilla Barrow has worked at Birmingham St Mary’s Hospice since 2017. In her current role as Clinical Education Lead, Camilla is responsible for developing and coordinating the hospice’s education programme. Driving her work is a desire to share knowledge, experience and expertise to improve end of life and palliative care within our wider communities and collaboratively with external partners.

The Hospice Charity Partnership’s education courses cover a wealth of topics; from educating and training care home staff to provide good end of life care for residents and their loved ones; to supporting Birmingham’s homeless community and their palliative, end of life and bereavement support needs. The team aim to improve confidence in the community across Greater Birmingham when approaching grief, palliative and end of life care.

The charity also provides bespoke training for businesses.

Camilla explains the benefits that The Hospice Charity Partnership’s tailored courses can bring about for employers and employees. She says: “As a hospice, we deliver these educational courses to improve end of life and palliative care as a whole across Birmingham.

“The work that these courses provide is so important because death and dying is everyone’s business. It doesn’t matter where you work or what you do, a colleague could be dealing with bereavement or be going through

N

70 CHAMBERLINK October 2021

treatment for a life-limiting illness.

Our courses educate people on how best to respond to these situations.”

Feedback from participants in a recent session on Bereavement Awareness for HR professionals, led

by Camilla’s team, was incredibly positive - with 100 per cent of delegates saying they either ‘agree’ or ‘strongly agree’ that the teaching session will help them in their roles.

“HR teams that we have worked with previously on our bespoke courses have said that they feel illequipped to deal with palliative care, illness and bereavement as there are few courses out there

that educate teams,” adds Camilla.

“But educating employers on how to cope with the effects of these situations gives them the confidence to broach the subject, while knowing how they can help them in the workplace and signposting them to other support services if needed.

“People can be frightened by these situations and tend to back away from them because they feel uncomfortable. But if we address them, and know how to offer support, we can improve that person’s experience. And from a business’s point of view we know that being properly trained in how

Camilla Barrow

to deal with these subjects will mean staff feel happier and much more comfortable, improving the productivity of a workforce, organisation and even as a whole city. Our custom-made courses pull all of this really helpful information together for the organisation.

“We are hoping to launch more sessions in the near future – including a Compassionate Employers Programme - which will build on our current bespoke sessions and further educate companies across Greater Birmingham to better support their staff during these difficult periods of their lives.”

‘From a business’s point of view we know that being properly trained in how to deal with these subjects will mean staff feel happier and much more comfortable’

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 71

Health in the Workplace

Feature

October 2021 CHAMBERLINK 71

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 72

Sector Focus

Business Travel

Sector Focus The latest news from the sectors that matter to business

Progress being made at Perry Barr Rapid progress is being made on the development of the new Perry Barr railway station ahead of next year’s Birmingham 2022 Commonwealth Games.

A steel frame which will support the new station building is now taking shape on site as work continues at pace to get the structure ready for opening next spring.

Deputy mayor of the West Midlands Cllr Bob Sleigh was among guests to visit the site to see

‘The project is a key part of our overall aim to better connect Perry Barr to other parts of the city’ how the £30.9m development project is proceeding and sign the steel girders – thus preserving their names on the building for posterity.

When complete, the new, fully accessible station will include a ticket office, toilets and baby change facilities, lifts and new stairs to the platforms. It is replacing what was regarded as one of the most unattractive railway stations in the region.

Work is also soon to start on the linked redevelopment of the bus interchange outside One Stop Shopping Centre next door.

Station to station: Bob Sleigh and Chaman Lal (right)

Cllr Sleigh said: “It was only a few weeks ago that the old station was demolished so it is encouraging to see such rapid progress being made on site.

“This railway station will not only be a new gateway for visitors to Alexander Stadium for the Commonwealth Games next year, but also provide a more welcoming and accessible facility for residents of Perry Barr for years to come.

“This investment in rail and bus travel will be complemented by the development of the Sprint

rapid bus route on the A34 and new cycling and walking routes to offer residents alternatives to the car and help the region achieve its ambition to be net-zero carbon by 2041.”

The station and bus interchange are just one part of a wider £500m plus investment in Perry Barr led by Birmingham City Council.

The Perry Barr regeneration programme will see the delivery of new homes, improvements to public transport, walking and cycling routes, new community facilities and lively public spaces.

Dedicated driver chases top award The skill and dedication of a National Express West Midlands bus driver has won him a place in an international awards ceremony.

Mark Young, from Hollywood in Birmingham, works at the National Express West Midlands Yardley Wood bus depot.

Not only has Mark won the company’s Excellence Award for 2021 - he so impressed the judges that they put him forward to the global National Express grand final this winter.

Mark works as a trainer to other bus drivers, and his excellent coaching has put Yardley Wood garage at the top of the National Express leaderboard for driving skills. A review of the training process picked out Mark’s detailed and constructive coaching style as “setting a standard for best practice for the whole company”.

So Mark’s approach has now been adopted across all National Express 72 CHAMBERLINK October 2021

garages. All National Express West Midlands buses are fitted with cameras which are triggered by any sudden movement.

The recordings from these cameras are then uploaded and examined by the company’s training teams to ensure that the high professional standards of driving don’t start to slip.

Mark uses these video clips to coach 20 to 30 of his fellow drivers every week, giving a safer and more comfortable ride for customers and other road users.

Chris Gibbens, commercial director at National Express West Midlands, said: “I’m super proud that Mark will be representing Yardley Wood bus garage at the National Express global employee awards.

“It was Mark’s colleagues who put him in for this award. They wanted to draw attention to how h goes above and beyond trying to help them improve.”

On the buses: Chris Gibbens giving Mark Young his ‘Values Award’

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 73

Business Travel

Sector Focus

Snow Hill: Station is to be adopted

Snow Hill Station is up for adoption Colmore BID (business improvement district) has begun a search for volunteers as it gets on board with West Midlands Railway to adopt Snow Hill Station.

The BID wants people to join a new ‘Community Station Partnership’ that will adopt the station and make it a more interesting place, through gardening and arts installations.

Enhancements will include the installation of garden planters, community arts, poetry boards and other ideas generated by the community group.

It is believed that adopted stations have a renewed sense of localism that make them increasingly welcoming to visitors, relevant to the locality, engaging for passengers and supportive of the local economy and environment.

Snow Hill Station sees an average of 5.5 million passengers pass through its turnstiles every year (pre-Covid) and with the Commonwealth Games heading to the city next year, this figure is set to significantly increase.

Michele Wilby, CEO of Colmore BID, said: “The station adoption scheme is a fantastic way to bring local character and community involvement to the busy transport hub. We are delighted to be working with the train operating company and local community leads to help us bring ‘people spirit’ back into the city and we look forward to starting work on this new programme. I can’t wait to see the ideas that our city volunteers develop.”

The Snow Hill Station Adoption team will join The Shakespeare Line Community Station Partnership (CSP), the first partnership of its kind in the country, a not-for-profit volunteer led collective of station adopters named ‘Friends of the Shakespeare Line’.

The Shakespeare line runs from Birmingham Snow Hill to Stratford upon Avon, with a membership of a hundred community spirited volunteers who work together to enhance their stations along the route and both the train operators and passengers delight in the visible results of their work.

LST trial to be extended The Road Haulage Association (RHA) has welcomed a decision by the Department for Transport to extend a trial of longer semi-trailers (LSTs), as used on articulated lorries.

The trial of these trailers was actually begun in 2012, to see if they had any environmental and economic benefits. The hope was that the trailers would save more than 3,000 tonnes of carbon dioxide and give overall economic benefits of £33m.

The trial was originally due to end next year, but in 2017 the Government agreed to increase the number of LSTs by an additional 1,000 and to extend the trial by five years to 2027.

RHA managing director for policy and public affairs Rod McKenzie said: “We have fully supported these trials since they were first proposed. This is something we have long campaigned for so it’s good to see the government has listened to the RHA and its members.”

BOOK WITH CONFIDENCE – All our package holidays are ABTA/ATOL protected for your complete peace of mind.

FLEXIBILITY – If your package holiday cannot go ahead due to Covid travel restrictions, you will be entitled to a full refund or move your holiday to a later date* PERSONAL SERVICE – You will be booking your holiday with someone who is committed to delivering you the best service possible and we are here when you need us.

PRODUCTS – As independent agents, we work with over 300 trade suppliers allowing us to source you the best holiday at the best price.

TIME TO SMILE – We were born to travel. It’s what makes us happy so let’s get travelling again and make the world a happier place.

T: 02033 742 486 E : just4u@explorertravelholidays.co.uk W: just4u-explorertravelholidays.co.uk

*subject to availability and cost

October 2021 CHAMBERLINK 73

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 74

Sector Focus

Finance

Sponsored by: BOOST&Co

Firms raise over £300m in venture capital funding

Principal Matt Vincent

How our new Midlands team can turbocharge your growth BOOST&Co, which provides growth loans of £1m to £10m to innovative SMEs, is one of the fastest-growing alternative lenders in the UK – and our new team in the Midlands is ready to help fastgrowing businesses across the region, too.

As companies seek to build back better following the Covid-19 pandemic, alternative forms of funding provide a vital route to recovery and growth, and BOOST&Co has geared up to help SMEs by appointing principals who are part of the business communities in which they live and work.

Midlands-based principal Matt Vincent believes that ambitious, innovative firms need bespoke funding tailored by experts – exactly what BOOST&Co’s growth loans are designed to provide. He is looking for businesses with a proven operating model and visible revenue streams that can demonstrate profitability but require funding to help them achieve their targets for growth.

BOOST&Co took second place in the list of top 20 debt providers in Experian’s latest M&A report, but our expertise extends far beyond acquisitions. Our team will work closely with you to quickly gain an understanding of your industry and your business; we will then tailor our flexible funding to fit your needs, whether your strategy involves M&A, growth capital, MBOs, MBIs or refinancing existing debt.

To find out more, contact Matt on 07761 744755 or matt@boostandco.com

74 CHAMBERLINK October 2021

Businesses in the Midlands attracted £309m of venture capital (VC) investment in Q2 of 2021, according to KPMG’s latest ‘Global Venture Pulse’ survey.

It was raised across 35 deals in the region, representing five per cent of all UK deals by volume during the quarter.

The businesses with the most significant investments in the Midlands in Q2 were Alcesterbased Quanta Dialysis Technologies, who secured £245m in funding, and Birmingham-based Boomin who secured £35m in funding.

‘The UK has demonstrated resilience and adaptability in attracting overseas investment’ Stuart Pilgrim, head of TMT M&A at KPMG in the Midlands, said: “The investment we’re seeing in the region is testament to the variety of high quality businesses that the Midlands is home to.

“As investors seek out innovative businesses and ambitious management teams looking to realise their growth potential, I expect we’ll see a continued uptick in activity.

“In terms of sector strengths, we’re seeing plenty of interest in tech-enabled businesses and those with a strong ESG (environmental, social and governance) agenda, so early stage businesses with these elements are likely to attract more investment.”

The report found that global venture capital (VC) investors continue to deploy record amounts of money into UK scale-ups, with nearly £17bn raised in

the first half of 2021. This already surpasses the total sum raised in the whole of last year.

The research, using data supplied by PitchBook, recorded more than £6.5bn invested into fast growth UK businesses in Q2 21.

A strong Covid vaccination programme and greater business confidence in the post-Brexit environment, resulted in 708 deals being completed in Q2 21, up 7 per cent on the previous quarter.

Fintech and healthtech businesses attracted the largest deals in Q2 21, including a $500m (£360m) raise by B2B payments firm SaltPay, a $330m+ (£240m) raise over two rounds by AI-powered drug discovery company Exscientia, a $453m (£322m) raise by digital bank Starling Bank, and a $130m (£94m) raise by digital health company Huma.

While later stage deals continued to attract the majority of investment, interest in earlier stage deals grew, with more businesses beginning to raise Series A and smaller rounds.

Bina Mehta, chair of KPMG UK and head of the firm’s UK Emerging Giants Centre of Excellence, said: “The UK has demonstrated resilience and adaptability in attracting overseas investment in a post-Covid, post-Brexit era, which is likely due in part to the maturity of our scaleup ecosystem.

“The power of our disruptive businesses to deliver impact on a global scale is more important than it’s ever been, and our UK innovators are a real success story. VC investors, particularly from Asia and the US, continue to be attracted by the strength of our businesses and diversity of our UK scaleup ecosystems across the UK. “Supporting our early stage businesses will be crucial in order to continue to develop our ecosystem and maintain our global position as leaders in innovation.”

Insolvency levels continue to rise The Midlands branch of insolvency and restructuring trade body R3 has called on company directors to seek advice at the first sign their business is in trouble, as new Government statistics reveal more companies entering an insolvency process now than at this time last year.

The advice comes on the back of data published this week by the Insolvency Service which show that corporate insolvencies in England and Wales increased by 13.4 per cent to 1,094 in July 2021 compared to July 2020’s figure of 741.

R3 Midlands chair Eddie Williams, a partner at PwC in Birmingham, said: “This is the third consecutive month in which yearon-year corporate insolvency levels have risen, reflecting the effect the pandemic has had on our local business community.

“The 70.4 per cent increase in Creditors' Voluntary Liquidations this month compared to July 2020 suggests an increasing number of

Eddie Williams: Insolvency figures rising as directors give up on pandemic

directors have decided to close their businesses after spending over a year trying to survive the pandemic.

“Although Government support has continued to provide financial lifelines for many businesses, July was still a challenging month.

“The delay in lifting the final restrictions will have hit trading, footfall and spending, and a huge number of firms have spent 15

months combatting conditions which are wildly different to normal.”

R3 believes, however, that with the opening up of the economy, consumer confidence at prepandemic levels, and spending levels higher than in 2019, the future does look more optimistic, but it will take longer for the worse-hit sectors to recover from the pandemic.

Mr Williams added: “SMEs are the backbone of the UK economy, but so many have been badly affected.

“The restructuring community is better placed than ever to help them and other organisations with financial worries, but if directors leave it too late to ask for help, they will have fewer rescue or recovery options open to them.

“There is no shame in management asking for support or advice, and R3 members are ideally placed to provide it.”

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 75

Finance

Highlighting opportunities for high growth businesses A new report from Barclays and Beauhurst reveals the opportunities for high growth firms in the UK and their plans to tap further into international markets as they look to bounce back from the pandemic.

‘Trading Places’ reveals that British high growth companies have raised £19 billion in foreign investment in the past three years, with UK businesses proving to be an attractive proposition for international investors.

Nearly half of the total equity investment in high growth firms during the past four years was funded by deals with at least one foreign investor. Since 2011, 36 per cent of deals involving foreign investors were for companies raising their first round of equity.

The report, which includes data from Beauhurst’s network of more than 36,000 high growth UK companies, also shows a boom in US investment.

Over the past decade, the annual value of deals involving US investors has grown by more than 620 per cent, amounting to £4.5 billion in 2020 alone.

Thomas Constant (pictured), CEO and founder of BeoBia, which has received investment from EU countries, said: “Over the coming years, foreign investment will continue to be an important source of funding for BeoBia, helping us to expand and grow into new markets.”

Katherine Morgan, head of high growth and entrepreneurs at Barclays, said: “More people are

considering starting a business now than ever before, and it’s no surprise given the success of our homegrown entrepreneurs, many of whom have skilfully utilised international markets, generating new jobs and driving economic growth.

“It’s clear from our customers that both the EU and the wider international markets are equally attractive when it comes to raising funds, tapping into talent and introducing their products overseas.”

The ‘Trading Places’ report makes a series of recommendations to entrepreneurs and business leaders who are considering scaling their business: • Explore foreign investment – British entrepreneurs and business leaders should consider the funds and expertise that foreign investors can bring to the table, as these investors look to the UK to diversify their portfolios both geographically and sectorally • Tap into international talent – Those looking to start a new venture should consider the connections and experience that an international co-founder can bring • Consider foreign acquirers – US buyers were responsible for 40% of the top 20 acquired companies by valuation over the last 10 years.

Business leaders should consider adding some overseas buyers to long lists when weighing potential exits.

Sector Focus Active demand for investment A large number of mid-size Midlands businesses are looking for private equity investment in a bid to achieve post-pandemic growth, according to a new survey.

BDO’s latest ‘Rethinking the Economy’ survey of 500 midsized companies reveals 26 per cent of companies are actively looking for investors.

The survey showed that the biggest driver for seeking external investment is additional funding to cover immediate costs (37 per cent).

Andrew Mair, business assurance partner at BDO in the Midlands, said: “From a private equity perspective, the UK is very much ‘open for business’ at the moment, with PE investments at record levels during the first six months of 2021.

“Growing investor appetite, coupled with substantial available funds, provides an attractive proposition for Midlands companies actively looking to scale-up quickly in the wake of the coronavirus pandemic.”

October 2021 CHAMBERLINK 75

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 76

Sector Focus

Technology

Forresters joins technology network A leading firm of patent and trademark attorneys has become one of the latest patrons of the Technology Supply Chain.

Forresters is backing the Birmingham-based Community Interest Company, which supports manufacturing, engineering, technology and services companies.

The Technology Supply Chain works with a range of organisations, including universities and trade bodies, to help businesses find grants, fully-funded support and new opportunities.

Dr Jagvir Purewal and Greg Smith from Forresters said it was fantastic to see the firm become a

‘We are offering members free intellectual property (IP) clinics’ patron of the network, which was helping many innovative companies in the Midlands.

Dr Purewal said: “Forresters has a history of supporting innovative businesses and entrepreneurs, and so we are excited to be patrons of the Technology Supply Chain which helps these creative businesses and people achieve their objectives.

“As part of our involvement with the Technology Supply Chain we are offering members free

Helping hand: Dr Jagvir Purewal

intellectual property (IP) clinics where we explore how IP, e.g. patents, designs and trade marks, may assist these businesses in achieving their commercial objectives.”

Mr Smith added: “Every year UK businesses invest significantly in research and development. It is this investment that helps these businesses stay at the forefront of innovation.

“Protecting this investment through the use of IP is something that helps these companies to flourish even further in our experience and to maintain their competitive edge.

“For many businesses, their IP is one of their most valuable assets, and so is well worth protecting.”

Richard Fallon, CEO at The Technology Supply Chain, said: “We are thrilled that Forresters has joined us as patrons, as the input they have provided us with over the last few years has been invaluable.

“Our no-cost membership provides support and opportunities for a range of manufacturing, engineering, tech and services firms.

“It is the generous support of our patrons which allows us to do this.

We launched in 2018 with the vision of creating a golden age for manufacturing, engineering and tech firms in the West Midlands.

“Jagvir and Greg have worked with us since then, and it is wonderful to have them officially involved now through our patron scheme.

“It is surprising how many of our members are innovating, and yet don’t know about intellectual property, or money saving initiatives such as the patent box.

“Also, it is fantastic to have Forresters as a finalist and on the judging panel of our Innovation Awards and see them recognised for the work they do with innovative and creative companies.”

VR tool to deliver mental health support Chamber member Tantamount has worked with Illuminate VR to develop an interactive online mental health awareness training tool for managers.

Founded in 2013, Illuminate offers practical solutions to improve mental wellbeing in the workplace.

In the past, their courses were all offered face-to-face, but the pandemic put paid to in-house training and Illuminate founder Lisa Whittleton was keen to use some of the company’s offerings via online delivery.

She said: “I’d put off moving to online as there’s nothing quite like learning in a classroom setting and elearning has such a negative press.

“But the pandemic brought to the fore the need for remote training, as well as highlighting how this needs to be learner-led and accessible as and when the learner’s schedule allows.

“I wanted to create something more accessible and human than predictable PDFs, interminable videos and checkbox quizzes.

“And that’s precisely what Tantamount have provided - a user-paced module with interactive diagrams, bite-sized lessons and a personal activity book for each learner to keep and reflect on.

“It’s ideal to provide an introduction to the subject, ensuring all learners have the necessary foundation before bringing people together in a more traditional training environment.”

Gwyneth Box, director at Tantamount, said: “At Tantamount we’ve been involved with online training for many years, and now, with ubiquitous smartphones and tablets, the ‘always-on’ business attitude

76 CHAMBERLINK October 2021

Wellbeing goes digital: Gwyneth Box and Lisa Whittleton

and the power of rich media, bespoke, bite-sized learning is the way forward for many businesses and brands.

“While it’s possible to restrict and guide the learning experience, it’s also possible to present content in a non-linear format that allows the user to choose their own learning journey.”

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 77

Technology

Sector Focus

October 2021 CHAMBERLINK 77

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 78

Sector Focus

Retail

NI increase will hit independents The British Independent Retailers Association (Bira) says the Government's plans to increase in National Insurance contributions could put a further burden on struggling indies.

Bira’s concerns came after Boris Johnson’s announcement to hike National Insurance contributions by 1.25 per cent from next April to help fund a shortfall in social care, expecting to raise £36bn over three years.

While Bira said they appreciate the strain on the NHS and social care system, it is concerned this type of tax hike will put a further burden on independent retailers when they are already struggling post-pandemic.

Andrew Goodacre, Bira's CEO, said: “We all recognise the problems faced by the NHS and the need to improve our social care system.

“However, of all the options available to the Government, it is disappointing that increases in National Insurance have been chosen because of the impact on lower paid workers and small businesses.

“We will no doubt see above inflation increases to the National Minimum Wage announced in the autumn to compound the impact of these increases.

“Despite all the positive economic data, this recovery is still very fragile and independent retailers will need all their reliance and determination to withstand these increases.”

How the return of workers will bring a boost for retailers The arrival of autumn always signifies change, and perhaps never more so than this year when ‘back to school’ has extended to ‘back to the office’ for many. The return of office workers is a welcome boost for retailers as they prepare for the important trading months ahead, and it’s a win-win with retail and leisure operators acting as a draw for those travelling back into the workplace more regularly.

In order to continue to drive footfall into the city, it’s important that those returning to the office can appreciate the wider benefits of travelling into Birmingham, beside their place of work. Shops and amenities on the doorstep provide the opportunity to combine the working day in the office with picking up the weekly essentials, that special gift, or meeting a friend for a lunchtime catch up over coffee.

Bringing office spaces into a retail environment is a boost for both retailers and consumers.

Retailers see increased footfall and revenue mid-week, helping to drive sales and brand awareness. And for consumers, they are able to enjoy that all-important in-store

Retail Therapy

By David Pardoe Head of retail, marketing and tenant engagement at Mailbox experience that often leads to additional purchases and return visits.

Mixed-use schemes such as Mailbox have focused not only on the on-site office community, but also on building a unique leisure offer. This means workers can head out after work to catch up with colleagues and make the most of the city, without impacting on their time at home.

As Birmingham opened up over the summer months, events such as Birmingham Cocktail Weekend and sell-out shows at our city’s worldclass venues clearly demonstrated the strong appetite for people to

get back and enjoy the very best of Birmingham. The return of festivals, seasonal entertainment and muchanticipated cinema releases, such as the latest James Bond, ‘No Time To Die’, will all provide a continued boost to footfall. That desire to make the most of experiences and enjoy human interaction again, is a valuable opportunity for retailers to engage with customers and capitalise on the increasing number of people returning to the city.

The autumn/winter season is arguably one of the most critical for retail, covering major annual events from Halloween and Bonfire Night to Black Friday and, of course, Christmas. The pressure is on to create standout experiences that will keep visitors coming back.

Retailers are offering added value opportunities such as wine tastings, beauty events and in-store offers, and are focused on nurturing relationships with long-standing customers more than ever before.

We know that Birmingham has so much to offer and the public, including our returning office workers, are hungry to make up for lost time and enjoy shopping, bars, restaurants, theatres and cinemas once again.

Decline in retail stores slows across region More than 1,500 shops disappeared from Midlands retail locations in the first half of 2021 – although the number of closures did fall from the previous year.

In total, 601 shops opened across the region, compared to 1,511 closures, creating a net decline of 910.

The number of closures fell from 1,799 in H1 of 2020, according to PwC research compiled by the Local Data Company (LDC).

The overall net closure rate for the Midlands fell by 86 (eight per cent) lower than it was at the same point last year, despite some wellknown high street fashion and department stores exiting the market in early 2021.

Government support, in particular extended furlough and business rates relief until June 2021, have enabled operators to stay in business.

In addition, a rent moratorium has prevented 78 CHAMBERLINK October 2021

Sarah Phillips: Store closures have slowed down

landlords from evicting operators due to nonpayment of rent or arrears.

These measures have allowed stores to continue trading even where sites have been particularly hard hit by successive lockdowns.

Nationally, around 8,700 chain stores disappeared from Great Britain’s retail locations in the first six months of the year.

Sarah Phillips, PwC partner and consumer markets lead for the Midlands, said: “After an acceleration in store closures last year coupled with last minute Christmas tier restrictions and lockdowns, we might have expected a higher number of store closures this year.

“However, operators are far from out of the woods and the next six months will be a make or break for many chains.

“But the good news is that there are some green shoots of optimism. Consumers still want a physical shopping experience and a number of chain stores and restaurants are opening. There is opportunity for operators who can be nimble, taking advantage of the current situation to either open new stores or to move to better locations.”

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 79

Chamberlink

October 2021 CHAMBERLINK 79

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 80

Sector Focus

Legal

Don’t hide assets from an ex-spouse Ex-spouses should consider legal action if they feel they have been prevented from receiving full financial divorce settlements, according to Thursfields Solicitors.

The leading Midlands law firm’s advice comes in the wake of a high-profile court case where an ex-husband conspired with his son to prevent his former wife receiving what she was due.

Shane Miller, director and head of family law at Thursfields, was commenting after the Russian billionaire divorce case involving the Akhmedova family, where the wife was awarded a £453m divorce settlement but only received £5m.

The High Court ruled that husband Farkad Akhmedov had conspired with son Temur and transferred large sums of money and assets to him, including mansions, a superyacht, helicopter and extensive art collections, to stop ex-wife Tatiana receiving her full settlement.

Following the court’s ruling, the wife has since accepted substantial multi-million cash and art settlements from the husband and son.

Ms Miller said: “While this case has been settled, it just shows the measures some people take to prevent ex-spouses from receiving what is rightfully theirs.

“Everyone hopes for an amicable divorce, but as in this case a husband or wife may dispose of assets to other family members to prevent them from being considered within divorce proceedings.

Law firm advises on media deal Squire Patton Boggs has advised a major media real estate and studio services organisation on the acquisition of two renowned film and television studios in Ireland.

A joint venture of Hackman Capital Partners and its affiliate The MBS Group, along with Square Mile Capital Management, have acquired Ardmore Studios in Bray Co Wicklow and Troy Studios in Castletroy, Co Limerick.

The partnership owns the world’s largest independent studio and media portfolio, which now includes approximately €3.6bn in media real estate assets and services more than 360 sound stages 65 locations across 46 cities and four countries.

The team advising on the deal was led by partner and Birmingham head of corporate Geoff Perry, who said: “We are delighted to have advised our client on the expansion of its portfolio with the acquisition of two iconic studios in Ireland, recognised as a world-class production destination for international film and high-end TV production.

“Recent productions at the studios include Netflix’s ‘The Winx Saga’ and Apple TV’s upcoming sci-fi series ‘Foundation.’”

80 CHAMBERLINK October 2021

“Driving factors can involve couples not having had a prenuptial agreement in place for wealth accumulated before marriage, while other cases simply involve acting in spite to make things difficult for the other party.”

Ms Miller explained that courts have certain powers under Section 37 of the Matrimonial Causes Act 1973 which can prevent the disposal of assets or, in effect, bring them back.

These powers include preventing disposals or freezing orders, where a spouse can apply to prevent the other party disposing of assets if they are aware that large sums of money are about to be transferred to other relatives.

She said: “For such a claim to succeed, the court must be satisfied that the other party is about to dispose of an asset with the intention of defeating the claim for financial relief, or that the other party has the intention to frustrate its enforcement.

“Another option is where a spouse applies for a setting aside order on a disposal that has already been made.

“An example might be if the spouse gives their Rolex watch to their brother for no money, while the brother knows that divorce proceedings are active.”

Ms Miller said a spouse can also seek an avoiding enforcement order, setting aside an asset disposed of after financial proceedings have been determined.

She said: “An example could be where a wife is ordered to pay £50,000 to the husband, but to frustrate proceedings she transfers her entire investments, such as shares or bonds, to her mother. The court can enforce the order by ordering a sale against the investments.”

Shane Miller: Former spouses should not try and hide assets from their ex

Shortage of workers who fail to secure sponsorship Sponsoring oversees workers for roles such as lorry drivers and care home workers isn’t an option for many businesses unless there is a change in Government policy, an immigration lawyer has warned.

The UK is experiencing a well-publicised shortage of lorry drivers due to EU nationals leaving the country or not having the relevant status to work here.

And Julie Moktadir, head of immigration at Stone King, said that lorry drivers are among the roles not eligible for sponsorship.

It is a similar situation for care workers – with Ms Moktadir warning that many care homes simply cannot afford to sponsor those not in senior positions.

She said that sponsoring either of these roles isn’t an option, unless there is a change of Government policy.

She said: “Currently there are simply not enough lorry drivers in the UK as a result of so many EU nationals leaving the UK or not having the relevant status to work in the UK. “Lorry drivers are not, however, an eligible role for sponsorship so vacancies can’t be filled through this route.

“Only jobs that are eligible can be sponsored – the job must have a four-digit occupation code and be on the relevant list of ‘skilled workers’.

Julie Moktadir: Not enough lorry drivers and care home workers

“We act for a number of schools and charities who have applied for sponsor licences – fortunately many of the roles are eligible.

“Care homes and those working within the care sector are facing significant shortages of workers.

“This is particularly so for care workers.

“Currently only senior care workers on a salary of £16,900 per annum (or £10.10 an hour) can be sponsored.

“With many care workers receiving the national living wage of £8.91 per hour, many care homes can simply not afford to sponsor.”

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 81

Legal

Discrimination claim warning for vaccination mandates Employers should consider their workforce’s specific circumstances when seeking to introduce and enforce Covid-19 vaccination policies to avoid unfair dismissal and potential discrimination claims, says a legal expert.

It follows argument in the US around vaccine mandates for teachers and the news that media giant CNN has sacked a number of its employees for attending the office without being vaccinated against Covid.

While US workplaces can legally mandate vaccines for workers, and dismiss staff if they fail to comply, it is

‘When hiring or firing, decisions cannot be made based on whether or not an individual has been vaccinated’ far from clear that UK employers can do the same. Further, UK businesses could face claims of unfair dismissal if they let staff go based on refusal of vaccinations.

If dismissals are made, employees with two years of continuous service are eligible to bring an unfair dismissal claim in the employment tribunal.

Those who are dismissed having refused vaccination for medical reasons or on grounds of religion or belief could potentially bring discrimination claims regardless of their length of service.

Julian Hoskins

Julian Hoskins, who is a partner at Bevan Brittan and member of the Birmingham Law Society, said: “Although UK employers can encourage their workforce to get a vaccination, they cannot currently make it mandatory under UK law. Therefore, when hiring or firing, decisions cannot be made based on whether or not an individual has been vaccinated.

“It may be seen as ‘less risky’ for an employer to reject a job applicant if they cannot provide proof of vaccination as they will not have the service required to bring an unfair dismissal claim but the discrimination risk remains.”

Medical exemptions and genuine beliefs, such as veganism, are key reasons why individuals may refuse the vaccine. Employers could also be accused of ageism if policies are introduced before the end of September 2021, as many of the younger generation have not had the opportunity to be ‘double-jabbed.’

Vaccination is currently compulsory for all care home workers in the UK, but this could extend to other jobs over time.

Mr Hoskins added: “If further mandating is to go ahead, appropriate consultations must be made.

“When processes are reviewed this must be relayed to staff via a consultation process ahead of any changes regarding the workplace.”

Sector Focus Appointment makes history National law firm Bevan Brittan, which has an office in Birmingham, has been appointed to Historic England’s legal panel following a competitive national tender.

Bevan Brittan will advise Historic England on a range of legal issues including planning, property, estate management, commercial, procurement and subsidy control, as well as intellectual property, employment, pension law, commercial litigation, defendant personal injury, construction, charity and judicial review.

Historic England is the public body that helps people care for, enjoy and celebrate England's spectacular historic environment.

David Hobbs, property partner and head of Bevan Brittan’s estate management practice, said: “We’re thrilled to be appointed to the Historic England legal panel signalling further growth of our specialist estate management practice.”

Stuart Price who is a solicitor and commercial director at Thursfields Solicitors based in Birmingham, gives an insight into how lawyers can add value to any such project, in areas that you might not expect.

Company structure

Launching any new Product is always going to be a risk, and lack of sales isn’t the only one. What if the Product doesn’t work as planned? The company will be exposed to not only reputational damage, but Product liability claims. In order to mitigate risk, think about whether the Product should be launched through a new division or by forming a subsidiary company.

Intellectual Property Rights

The way a Product looks, the way it operates, and what it is called can often be protected by intellectual property laws, but in order to maximise protection, many forms of intellectual property have to be registered.

You should also carry out searches to ensure that the Product is not infringing the intellectual property rights of others.

Collaboration with third parties

Many companies will want to collaborate with others.

This is not without risk. Trade secrets or confidential information may need to be exchanged or ideas shared and developed independently. Without having

safeguards in place, this information may fall into the wrong hands. Non-Disclosure Agreements should be used to impose contractual restrictions on collaborating parties.

Ownership of intellectual property is also a concern here. Whilst intellectual property rights created by employees of the company will generally vest in their employer automatically, this most certainly is not the case where self-employed contractors are engaged unless all parties have agreed who should own the rights.

Supply chains

Bringing any new Product to market will involve having to have contractual relationships with third parties: manufacturers, logistics, sales agents and distributors, retailers etc. Each of these relationships will have contractual implications and either you will be doing business with them on their standard contractual terms, or fresh terms will need to be negotiated.

Sales

How are you going to get the Product to market?

Online sales only, or will you be engaging distributors

or sales agents in each territory to market and promote sales too. If you are employing agents or distributors, what terms of engagement do you have with them? Is that relationship exclusive or nonexclusive, will they commit to minimum sales obligations, are they going to be handling shipping costs, what about returns etc.

Customer data

If you end up selling the new Product direct to customers, particularly over the internet, it is highly likely that you will collect personal data. The UK GDPR tightly regulates how personal data should be collected and how it should be used by organisations.

Organisations collecting personal data should provide their customers with a privacy statement which should be made available before the customer is asked to impart their personal information.

Summary

Engaging a lawyer as part of your product development team should help the company avoid some of the many pitfalls along the way.

For advice contact Stuart Price T: 0345 20 73 72 8 E: sprice@thursfields.co.uk W: www.thursfields.co.uk

October 2021 CHAMBERLINK 81

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 82

Sector Focus

Property

Business rates proposals are ‘flawed’ The Government’s latest proposals on business rates will make things worse for businesses, according to rating experts at Colliers.

The firm has hit out after the release of a Government consultation document, which claimed that the introduction of new threeyearly revaluations would solve the current chaotic system.

While Colliers is supporting the move to threeyearly valuations, it says that a lack of resources at the Valuation Office Agency (VOA) may inevitably put a greater burden on ratepaying businesses.

The Government has also indicated it wants to introduce more regulation into the system, which John Webber, head of business rates at Colliers, says will just make things worse for businesses trying to appeal their business rates.

Colliers has highlighted what it says are a number of flaws in the proposed system, including ‘duty to notify’, mandatory provision of lease information, restrictions on appeal timescales and landlords being restricted from submitting challenges.

Of these, the firm says that ‘duty to notify’ is a ‘significant’ burden on ratepayers, as it will now involve an annual return. There is more red tape involved with the mandatory provision of lease

Industrial site sale completed An office and warehouse building with a self-contained yard on a 0.7 acre site in Nechells has been sold by commercial property agents Siddall Jones.

The site at 5 Clement Street, Nechells, Birmingham, has been acquired by Shield Environmental Services for £820,000. The buildings on the site have a gross internal area of 8.060 sq ft, and the investment is part vacant and part income producing.

Siddall Jones had placed the property on the market for offers based on £800,000 to purchase, or to rent at £60,000 per annum.

Associate director Ryan Lynch said: “We acted on behalf of KCT Logistics in disposing of the asset, and the site generated significant interest, resulting in the sale achieving over the asking price.”

He said the location of the property had proved popular, with the site fronting St Clement Street close to its junction with Nechells Place and the nearby A38 (M) Aston Expressway providing direct access to the M6.

The deal follows the recent sale of a small industrial estate in Sydenham Road, Birmingham, for a price close to £1m.

82 CHAMBERLINK October 2021

John Webber: New business rates system is ‘a mess’

information, which also now involves and annual return and additional information regarding arrangements agreed with landlords, even though the VOA already gets that from other sources.

The new restrictions on appeal timescales will reduce the time available to appeal from six to three months, which Colliers says is not enough.

The Government also wants to introduce fees for a challenge, with refunds upon success.

Currently, under the ‘Check Challenge Appeal’ (CCA) system, there are no fees.

Another issue is the proposal to restrict landlords from submitting challenges, which Colliers says is ‘unnecessary as well as undemocratic’.

Finally there is the ending of material change of circumstances (MCCs), which Colliers says is also ‘undemocratic and unjustified’.

Mr Webber said: “The Government introduced the current CCA system without proper consultation with the industry and without prior testing. The frustrations with that system are well chronicled. This has all the hallmarks of a similar mess. This new system would increase the bar to appeal against unfair rating assessments and thus reduce the number of appeals. The VOA will have no need to inspect properties or maintain the list that responsibility seems to have passed to every ratepayer in the country. If the proposals go ahead as in current form, the VOA will think it is Christmas.

“It’s interesting the proposals have been rushed out at the start of the summer holidays as businesses struggle with trying to return to normality and the pingdemic following lockdown.”

New housing status for CIC to benefit thousands Witton Lodge Community Interest Company (CIC) has achieved Registered Provider status – which could allow thousands of people to benefit from affordable housing.

This status will allow the newly-formed company to apply for funding in order to refurbish derelict properties and build new affordable and social housing for those in need.

Gareth Hopkins (pictured), homes and assets manager for Witton Lodge, said: “Achieving Registered Provider status enables Witton Lodge CIC to progress its housing development aspirations.

“There are currently around 17,000 housing applicants on Birmingham City Council's waiting list

‘We can now pursue the refurbishment of even more empty properties’ (May 2021) and over 9,000 empty properties across the city (August 2019).

“Homes England (the national Government agency for development and regulation of affordable housing) has a national funding pot to address the housing shortage.

“By becoming a registered provider we can now apply directly for funding to develop and manage properties.

“We can now pursue the refurbishment of even more empty properties, those which have become a blight on local communities and can cause issues such as anti-social behaviour.”

Witton Lodge Community Interest Company (WLCIC) was established in 2015 as a subsidiary of Witton Lodge Community Association to progress

housing and community asset development goals.

The association is a charity with a long and successful track record of community-led housing and capital asset development across North Birmingham.

Council chief officer Afzal Hussain said: “We’re delighted that Witton Lodge CIC has achieved registered provider status.

“The team and board have worked hard to get us to this stage, however, in many ways the real work starts now as we know there is huge demand for good quality, affordable homes.

“Another important feature is the ‘community-led’ element, where we are able demonstrate that there is a different model to developing new housing, which works with the grain of local communities.

“The work of the CIC will also complement the charitable activities of the Association which provides health, employment and community support services to hundreds of local residents.”

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 83

Property

Chamberlink

Book your free visit here: www.marshalls.co.uk/commercial/design-space Or email: designspacebirmingham@marshalls.co.uk October 2021 CHAMBERLINK 83

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 84

Sector Focus

84 CHAMBERLINK October 2021

Manufacturing

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 85

Manufacturing

Suppliers must prepare for production shortages A perfect storm of semi-conductor shortages, the ‘pingdemic’, the ending of furlough and the return of workers following the summer factory shutdowns means automotive manufacturing suppliers need to urgently address production fluctuations from original equipment manufacturers (OEMs).

The timely advice has been issued by Geoff Cousins (pictured), chairman of quality management expert G&P and formerly the managing director of Jaguar UK. He said that a flexible approach to working practices, which many suppliers have already adopted due to the pandemic, was one way that suppliers could combat changes in order demand.

He said: “There are a number of unique and recurring factors at play at the moment that automotive manufacturing suppliers need to address so that they are prepared for any changes in order demand from OEMs. “The most pressing is the shortage of semiconductors which will probably continue into next year and that is having a very real impact on

production schedules in the automotive industry, with a knock-on effect to suppliers.

“However, this is coupled with the imminent ending of furlough and the impact this will have on staff numbers, including at a time when many factory workers are returning from the annual summer shutdown.

“Manufacturing suppliers can protect themselves from a shortfall in personnel by using third-party providers such as G&P who can react quickly, and with flexibility, to their individual needs.”

G&P has access to a range of highly-skilled personnel, including supplier development engineers, resident engineers, quality inspectors and vehicle technicians who can be deployed to cover shortfall in personnel.

Mr Cousins said: “Factors which are beyond the control of suppliers adds to uncertainty as production is ramped up and down.

“Flexible outsourcing with a trusted partner is a way to fulfil production requirements, while meeting quality standards but avoiding investing fixed costs until a stable production schedule is established.”

Sector Focus Adi Automation in new partnership The automation division of a multi-disciplinary engineering firm has been chosen among a select few to partner with technology giant Siemens.

And the venture coincides with the launch of Birmingham-based Adi Automation’s new 5,000 sq ft facility, as it increases its operational footprint in the UK. The firm has been awarded a Siemens Solution Partner Certificate, for its expertise in automation and drives.

Adi Automation MD Ian Millington said: “We are thrilled to have been chosen as one of two Food and Beverage Expert Solution Partners of Siemens in England.

“Automation and technology play a hugely important role within all manufacturing sectors, so to have the added recognition that Siemens provides clients will be a huge boost moving forward.

“The certification couldn’t come at a better time in this regard, as the industry continues to adapt from the effects of the pandemic.”

The partnership will see Adi Automation work with Siemens on key customer projects.

Celebrating the C-type’s racing history Jaguar Classic is bringing a limited run of new C-type Continuations to life in celebration of the iconic model’s motorsport heritage, 70 years after it first raced to victory at the Le Mans 24 Hours.

The landmark vehicle made its public debut at the recent Concours of Elegance at Hampton Court Palace.

The C-type Continuation will be hand-built at Jaguar Classic Works in Coventry, to the specification of the 1953 ‘works’ C-types that dominated that year’s Le Mans 24 Hours, scoring the C-type’s second Le Mans win and continuing a run of motorsport success for the company.

The team at Jaguar Classic has painstakingly researched the Ctype’s history for the Continuation’s exacting specification, bringing Jaguar’s heritage to life through modern technology and engineering expertise.

This includes the use of the same authentic techniques and build methods as in period.

The original C-type was famed for its fluid and aerodynamic shape, which was designed by Malcolm Sayer, who was recruited by William Lyons in 1950.

Originally dubbed the XK120C and using that iconic vehicle as its base, the C-type would go on to

become one of the most important cars in Jaguar’s racing history.

The C-type used the XK120’s engine, transmission and suspension, while Malcolm Sayer penned its smooth and aerodynamic body using his background in engineering and aerodynamics from the aerospace industry to maximum advantage.

The C-type is particularly notable for the first use of disc brakes from 1952. Developed with Dunlop, combined with upgrades to the engine and suspension, they contributed to C-types dominating the 1953 Le Mans 24 Hour, with a first and second place finish, and a record smashing average speed of 105.841 miles per hour.

‘The C-type Continuation keeps Malcolm Sayers’ iconic and advanced design alive’

This was the first time the race had been completed at an average of more than 100 mph.

In its debut year, in 1951, the Ctype won the Le Mans 24 Hours, the first of many Jaguar motorsport victories.

Designed, engineered and built in just six months, 12 Jaguar personnel arrived with a trio of C-types at the 1951 race, having driven from the UK in the competing cars.

Three cars entered, driven by Stirling Moss and Jack Fairman, Leslie Johnson and Clemente Biondetti and the partnership that would go on to win the race: Peter Walker and Peter Whitehead.

Using complicated mathematic formulae to create threedimensional curves, Sayer applied his unique ability for artistic skill and aerodynamic expertise to produce the C-type.

Dan Pink, director, Jaguar Classic, said: “The C-type is one of the most iconic cars in Jaguar’s illustrious racing history, driven by some of the most-admired drivers in history. The C-type Continuation keeps Malcolm Sayers’ iconic and advanced design alive thanks to the first application of 3D CAD drawings by Jaguar Classic, marrying design and motorsport heritage with the very latest engineering tools.”

October 2021 CHAMBERLINK 85

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 86

Sector Focus

Sport

The Business of Sport Major matches for Edgbaston The England & Wales Cricket Board (ECB) have announced that seven major match days will take place at Edgbaston Stadium next summer, naming Birmingham as the host of some of the biggest cricket games in the world.

Edgbaston will host Joe Root’s England men side for a Test Match against South Africa from Thursday 25 to Monday 29 August and a mouth-watering Royal London International (one day international) versus India on Saturday 9 July.

The venue will also host the biggest day in the county cricket calendar, with Vitality Blast Finals Day returning to Edgbaston for the 14th time on Saturday 16 July.

Stuart Cain, chief executive of Edgbaston Stadium said: “Edgbaston and Birmingham are right at the heart of the global sporting calendar next summer. Our schedule of major match cricket in 2022 is among the best that we have ever hosted, with a men’s Test match, finals day and an ODI that sees the top two teams in the world rankings do battle and will attract a huge global TV audience.

“We’re also proud to play our part in hosting the inaugural women’s T20 tournament in Birmingham 2022, which will be a fantastic opportunity to build on this year’s success of The Hundred.”

Elite Performance and Innovation Centre opened Wasps Rugby have officially opened the doors of their new state-of-the-art Elite Performance and Innovation Centre – which gives the club one of the finest training complexes in English rugby.

The multi-million-pound centre at Henley-in-Arden will be the new home of Wasps’ men’s first team and academy.

It has taken six months to build the facility on the 13-acre site at a cost of £4m, with the construction project completed by Warwickshire-based Wigley Building & Development.

The Elite Performance and Innovation Centre will be Wasps first permanent training ground of its own since leaving Sudbury in 1999.

It features a grass pitch that is identical in size to that at the club’s home ground, Coventry Building Society Arena. A 3G plus surface has also been installed next to the grass pitch to allow for training in all weather conditions.

Work has included the creation of a purpose-built gym – kitted out

by Nuneaton specialist Indigo Fitness – and the construction of a media centre, medical complex and offices for coaching and administration staff.

Wasps have also worked with ecologists and arborists to create a wildlife catchment area in a pond on the site, with the pool also providing a water run-off for the

Touchdown: Christopher Holland, Derek Richardson, Alison Shaw (All Wasps), West Midlands mayor Andy Street, Stephen Vaughan and Joe Launchbury (Wasps)

two rugby pitches nearby.

The Elite Performance and Innovation Centre sees Wasps lay down further roots in Coventry and Warwickshire and signals a move to strengthen the club’s position in the region.

Stephen Vaughan, Wasps Group chief executive, said: “The new

training centre provides the perfect professional environment to support the development of elite athletes and is without doubt one of the finest training complexes in the sport.

“This has been a significant investment and signals an exciting new era for the club.”

Rugby club announces new team kit sponsor Birmingham Moseley Rugby Club has confirmed that its team kits will be sponsored by both the Embark Learning Care Academy and Fairway Homecare for the next three years.

As well as boosting the club overall, the sponsorship funds will also be used towards the Birmingham Moseley Foundation BTEC Community Education Scheme, which will be known as the ‘Embark Learning Care Academy Education Programme’.

Fairway Homecare and Embark Learning Care Academy have a partnership that has produced the sector-based work academy programme ‘My Care Portfolio’.

The programme, also in partnership with Walsall College and West Midlands Combined Authority, is set to grow further in the next academic year.

86 CHAMBERLINK October 2021

Home grown partnership: Fairway Marketing manager Libby Beavon and operations director Alex O'Neill launch the partnership with Birmingham Moseley director of rugby Adam Balding

The companies will combine to work towards ‘Project 1000’ which will see more than 80 professionals per month being recruited, trained and developed to boost the health and social care sector with new skills, best practice and a fresh caring attitude.

Alex O’Neill, operations director for Fairway Homecare and Embark Learning, said: “We are really excited at being able to expedite our growth plans on the back of the Care Academy, helping us to build our home grown team of peripatetic health and social care professionals across the city.”

Director at Birmingham Moseley Rugby Club Robin Johnson said: “We’re thrilled that Fairway Homecare/Embark Learning has become our kit sponsor, they are incredible businesses that I know will thrive.”

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 87

Member Profile

Member Section

Chamber Insight Focus on a member

Name: Marc Bell Company: The Bear Grylls Adventure (BGA) Job Title: General manager

What does your company do?

Located at the NEC Birmingham, we are the world’s first adventure activity centre themed and inspired by Bear Grylls. We provide guests with the opportunity to experience something out of the ordinary like indoor skydiving, a Royal Marines assault course or even diving with sharks in an ocean tank.

How did it all start?

We opened in October 2018 with the mission to create a home for adventure activities that are accessible and achievable for all.

As a world’s first collaborative effort between Merlin Entertainments and Bear Grylls Ventures, our goal is to create amazing memories for our guests.

What’s your greatest achievement so far?

Surviving the impact of Covid-19 has definitely been our biggest achievement. BGA was locked down in March 2020 and, apart from a short period last summer, only really fully re-opened in June 2021. We managed to continue and keep most of our staff with us and are currently trading well again and looking forward to 2022 with some optimism.

What is the biggest risk you’ve ever taken – and did it work out?

I once accepted a job that I didn’t really want to do. I was persuaded internally to take it on, but regretted it in the end. It worked out for a while but I should have followed my instincts!

What keeps you awake at night?

Making sure I have the balance right between spending time with my family and giving my time to Merlin Entertainments and The Bear Grylls Adventure.

If you could turn the clock back, what would you do differently?

I would have worked for my current employer earlier. Merlin is a values-driven global organisation with fantastic career opportunities.

What has surprised you most in your job?

The variety of my job on a daily basis. I could be talking to directors in London at 8am about new capital investment in our attraction and then clearing away tables in our café at 2pm in the afternoon. No two days are the same.

What advice would you give to someone starting out?

Trust your instincts and always listen. Don’t be afraid to start small and look at every opportunity to grow and gain new experience. Sometimes you start off with one expectation but things evolve into something completely new.

What exciting projects is your business working on?

A business case for a new top secret activity for next year at our attraction plus some new partnerships that will raise awareness of The Bear Grylls Adventure to schools and corporates around the UK. What made you join Greater Birmingham Chambers of Commerce and how are you making use of your membership?

To support our local business community and to raise awareness of our leisure attraction with potential new customers via networking. To gain insight from what other local organisations do to try and grow their businesses.

Call: 07973 693 146

Contact Monica If you are ready to secure audience support or convey confidence in that media interview: monicabrown.co.uk

October 2021 CHAMBERLINK 87

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 88

Member Section

New Members

New Members

Whatever your business size and requirements, the Chamber has a membership scale to suit your needs.

For more information visit: www.greaterbirminghamchambers.com/membership

Your guide to new recent sign-ups A and J Big Tops Limited Renting and leasing of other machinery, equipment and tangible goods n.e.c.

Bernie Hasler 01733 222999 www.ajbigtophire.com Birmingham Chamber of Commerce Accentuate Ltd specialised design activities Adam Baxter 0121 729 5113 www.accentuate.agency Birmingham Chamber of Commerce Acumen Finance Activities of insurance agents and brokers Alan Perrigo 07427 633802 www.acumenfinancealanperrigo.co.uk Solihull Chamber of Commerce Allica Bank Banks Matthew Ellery 0330 094 6666 www.allica.bank Birmingham Chamber of Commerce amindfulmessage Other human health activities Jas Soomal 07467 951487 Birmingham Chamber of Commerce Attack Creative Ltd specialised design activities Mark Atkinson 07980 987748 www.attackcreative.co.uk Solihull Chamber of Commerce Coaching by G Garcha Ltd Physical well-being activities Gurdial Garcha 07432295951 Asian Business Chamber of Commerce Colour Cubed Creative Communications Media representation services Simon Greenfield 0121 550 9995 www.colourcubed.co.uk Birmingham Chamber of Commerce Cool Renewable Energy LLP Plumbing, heat and air-conditioning installation Colin Szwed 88 CHAMBERLINK October 2021

07737 373725 www.coolrenewableenergy.co.uk Lichfield and Tamworth Chamber of Commerce Dearson Limited Manufacture of medical and dental instruments and supplies Calum Southall 0121 773 4100 www.dearsonvet.com Transatlantic Chamber Embello Printing n.e.c.

Kyle Raffo 01827 282 716 www.embello.co.uk Lichfield and Tamworth Chamber of Commerce Eminent Crisis Management Group Ltd Other business support service activities n.e.c.

Mark Biggs 0844 2821819 eminentgroup.net Transatlantic Chamber

Floral Image Renting and leasing of media entertainment equipment Sean O'Brien 0121 769 0131 gb.floralimage.com/floral-imagebirmingham Birmingham Chamber of Commerce General Raju Sinha Photography Photographic activities not elsewhere classified General Raju Sinhaaju 07710 452 319

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 89

New Members

Member Section

As the voice of local business since 1813, we strive to help firms across the region

connect, support and grow.

Birmingham Chamber of Commerce Golddust Marketing Advertising agencies Hannah Montgomery 0330 055 26 05 golddust.marketing Lichfield and Tamworth Chamber of Commerce Hayes Collins Media Ltd Other business support service activities n.e.c.

Sandra Collins 0121 517 1717 hayescollins.co.uk Birmingham Chamber of Commerce ITS Technology Group Other telecommunications activities Darren Swain 01928 291 000 www.itstechnologygroup.com Birmingham Chamber of Commerce Ivory Tower Bridal Couture Ltd Retail sale of clothing in specialised

stores Lisa Bryan 01564 770066 ivorytowerbridal.co.uk Solihull Chamber of Commerce

Amit Sohal 0121 388 8999 moremicro.com Birmingham Chamber of Commerce

Lichfield Design and Construction Construction of domestic buildings Kate Bevan 01543 416 200 www.lichfielddesignandconstructio n.co.uk Lichfield and Tamworth Chamber of Commerce

Showplace Activities of exhibition and fair organisers Desiree Flint 01789 331 164 www.showplace.co.uk GBCCC

Mojito Cartel Ltd Retail sale via stalls and markets of food, beverages and tobacco products Aisha Ali 0121 777 3356 mojitocartel.co.uk Asian Business Chamber of Commerce MoreMicro Retail sale of computers, peripheral units and software in specialised stores

Solid Crystals Advertising agencies Dionne Acheampong 0800 999 8833 WWW.SOLIDCRYSTALS.CO.UK Sutton Coldfield Chamber of Commerce The New Masala Merchant Ltd Unlicenced restaurants and cafes Syed Maruf 0121 458 4150 www.masallamerchant.co.uk Asian Business Chamber of Commerce

W H Horton (Tamworth) Ltd Wholesale of hardware, plumbing and heating equipment and supplies Shaun J Gault 01827 62050 www.hortonsbathrooms.co.uk Lichfield and Tamworth Chamber of Commerce Xhibeo Limited Activities of exhibition and fair organisers Jason Rammell 01905 754209 www.xhibeo.com Birmingham Chamber of Commerce Zephi Limited Information technology consultancy activities Aaron Roach 01543 523 950 www.zephi.co.uk Lichfield and Tamworth Chamber of Commerce

Bringing a Wealth of Health to your business Are you feeling overwhelmed, irritable, stressed or low in mood?

Has the pandemic brought weight gain that you’re struggling to shift?

Perhaps troublesome gut issues or low energy are affecting you on a daily basis?

You are not alone.

We have lived through one of the most challenging times of our lives and when things get too much, we may ditch the healthy eating, exercise, or self-care just to keep our head above water. As working hours, demands and challenges increase, time for self-care and personal needs are so easy to neglect. Whilst this can affect our own personal health it may also impact on our motivation, judgement, and our creativity within our businesses.

At The Emporium of Health we are passionate about your health. As Registered Nutritional Therapists we harness the power of Nutrition, Lifestyle, and Functional Medicine, along with the stress management techniques Heart Math

Pam Clark & Keeley Nicholas

and EFT to offer a Holistic approach. With our clinical backgrounds in Nursing and Dentistry we offer a unique perspective, but as busy entrepreneurs ourselves we truly understand the challenges. Everyday we support busy professionals, like you, get back into the driving seat and achieve optimal health.

Could you imagine waking refreshed from a full night’s sleep? Or to have continued clarity and focus to ensure you perform your job optimally? How would it feel to consistently have vibrant energy, a joyful mood without energy slumps or moods swings? Imagine what you could create at home and in the workplace?

At The Emporium of Health we offer bespoke individual programmes along with our EoH Membership to empower you to live life well.

We would be delighted to support you create the abundant, joyful, robust and healthful life, which you so deserve. Join us at: www.emporiumofhealth.com

October 2021 CHAMBERLINK 89

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 90

Member Section

Competition

...any other business A roundup of news from Chamber members

Doctor takes on marathon record A Sutton Coldfield doctor whose son was diagnosed with cystic fibrosis at three weeks old is gearing up for an ambitious world record attempt in this month’s London Marathon.

Jane Faulkner, a consultant anaesthetist at Birmingham’s Queen Elizabeth and Women’s hospitals, will attempt to set a new Guinness World Record for the fastest marathon dressed as a 3D plant.

The mother-of-two will also be raising funds for the Cystic Fibrosis Trust – a charity that has provided support to her family since eldest son William, aged seven, was diagnosed with the condition.

Jane completed the 2019 marathon in three hours and 44 minutes but was inspired to ‘up the ante’ this time around by targeting a place in the record books. Her record bid comes after a series of setbacks.

Not only was the 2020 marathon cancelled due to Covid-19, several of

Jane’s initial costume ideas – a giant capsule and a medical instrument were rejected by Guinness World Record adjudicators.

However, she eventually received the green light to run the 26.2 mile event as a giant 3D rose.

Jane said: “After the first two costumes were rejected, I thought about running as a bouquet of 65 roses which is a symbol of the CF community dating back to one of the original pioneers who raised awareness of the condition in the United States in the 1960s.

“Her sons had CF and, after overhearing her on the phone, they thought they had something called 65 Roses – so it stuck as an emblem.

“They said I couldn’t run as a bouquet of roses but I could enter as a single rose because there is an existing record for a 3D plant.”

To earn a place in the record books, Jane must complete the marathon in under five hours and 30 minutes.

New rose: Jane Faulkner with son William

Grand opening event for Coventry sports bar Special guests, partners and funders were treated to an evening of entertainment and food to celebrate the success of Coventry’s new sports bar.

The Anecdote at Coventry Building Society Arena (formerly the Ricoh Arena) welcomed around 100 people to a VIP opening event, where they toasted the early success of the bar – which has been welcoming guests for over a month.

Wasps Group CEO Stephen Vaughan delivered a welcome message and thanked partners and funders, including the Arena’s catering and hospitality partner Delaware North and the Coventry and Warwickshire Local Enterprise Partnership (CWLEP), for supporting the creation of the state-of-the-art bar.

Players from Wasps Rugby and representatives from Coventry City joined the VIP guests to experience the bar, which will be regularly filled with fans from the teams that call Coventry Building Society Arena home.

The event gave those in attendance the chance to enjoy The Anecdote’s sports bar menu while challenging each other on the interactive games, including giant foosball and shuffle ball.

Mr Vaughan said: “It was a great pleasure to welcome our partners to The Anecdote and to celebrate its success. After a difficult 18 months, it was great to see so many familiar and happy faces in the sports bar.

90 CHAMBERLINK October 2021

Pictured with possibly the biggest table football machine in the world are: left (front to back) - Stephen Vaughan, Sarah Windrum (CWLEP) and Doug Tetley (Delaware North). Right (front to back) – Charlie Atkinson (Wasps player), Amy Burgess and Nick Abell (CWLEP)

“We have made a huge seven-figure investment in this bar, with support from CWLEP and Delaware North, and this was a wonderful evening to celebrate its official opening.”

Amy Burgess, general manager at The Anecdote, added: “It was great to welcome everyone for the VIP open event and to give our thanks to all those who helped to support the

creation of this fantastic new sports bar.”

Delaware North funded a significant portion of the seven-figure investment in the sports bar, alongside investment from the CWLEP, which was been made via an allocation of funding as part of the Government’s Getting Building Fund, and from the Government’s Local Growth Fund and Growing Places Fund.

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 91

3. Chamberlink OCT 67-92.qxp_Chamberlink 29/09/2021 12:10 Page 92