inbusiness Dec Jan 24 by Kemps Publishing

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inbusiness #strongertogether DECEMBER 2023/JANUARY 2024

A ‘one-stop-shop’ for financial support Moorgate Finance is helping firms of all sizes THE OFFICIAL PUBLICATION OF NORTHAMPTONSHIRE CHAMBER AND MILTON KEYNES CHAMBER OF COMMERCE

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contents DECEMBER 2023/JANUARY 2024 57 community zone Art project to raise vital funds

60 chamber chat Meet Chamber members and learn about the latest member benefits

61 next generation Introducing the next generation of the region’s business leaders

4 welcome

62 new members

Chamber CEO Louise Wall reflects on a positive year

We welcome new members

business report New name for stadium as partnership is announced

24 business partners Logistics firm reveals new name and logo

26 going global Save the date: GBCC Conference

30 talking business Tom Roberts, managing director of Moorgate Finance

35 issue spotlight Apprenticeships, Skills & Training, Digital Media Services, Recruitment & HR

44 sector focus The latest news from the Manufacturing & Engineering, Finance & Legal and Skills sectors

52 events & training The latest comprehensive list of Chamber training courses and events

inbusiness THE OFFICIAL PUBLICATION OF NORTHAMPTONSHIRE CHAMBER AND MILTON KEYNES CHAMBER OF COMMERCE

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Editor: Clare Brennan

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News and articles should be sent to: inbusiness@Mk-Northantschamber.co.uk

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Northamptonshire Chamber of Commerce Waterside House 8 Waterside Way Northampton NN4 7XD T: 01604 490490

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cover photo Nick Freeman Photography DECEMBER 2023/JANUARY 2024 inbusiness 3

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welcome can hardly believe we are almost at the end of another year – a year that I know has been a very busy and productive one for everyone at the Northamptonshire Chamber and Milton Keynes Chamber and all our members. While it has been a period marked by significant accomplishments and creativity, there's no denying that 2023 will be remembered by many in our community as a time of challenges. Economic volatility stemming from high inflation and increasing interest rates has made business operations quite demanding. In October, our members had the opportunity to express their concerns during a roundtable event, where we were honoured to host Sir David Ramsden, the Deputy Governor of the Bank of England. We are sincerely appreciative of his time and his willingness to listen to the concerns of business professionals throughout the region. I'm also reflecting on the success of The Milton Keynes Exhibition, which drew businesses from the city and its surroundings on 2 November. As always, our businesses exhibitions are always incredibly well received and supported by the business community. I extend my thanks to all those who attended, connecting with our members who truly represent the core of our Chamber. We're just days away from the highly anticipated 2023 Northamptonshire Business Awards, scheduled for November 23. I am really looking forward to seeing you there! These awards stand as the highlight of our annual events calendar, featuring a dazzling ceremony that celebrates the finest talent, creativity, and innovation our county has to offer. It's the perfect way to conclude the year and set our sights on 2024!

Louise Wall CEO, Northamptonshire Chamber and Milton Keynes Chamber of Commerce

DISCLAIMER: Inbusiness is produced on behalf of Northamptonshire Chamber and Milton Keynes Chamber of Commerce by Kemps Publishing Ltd and is distributed without charge to all Chamber members and other leading businesses in Northamptonshire and Milton Keynes. The Chambers and the publisher are committed to achieving the highest quality standards. However, views expressed in the magazine are independent and while every care has been taken to ensure that the information it contains is accurate, neither Northamptonshire Chamber, Milton Keynes Chamber of Commerce nor the publisher can accept any responsibility for any omission or inaccuracies that might arise.

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PRIVACY NOTICE: Kemps Publishing Ltd process personal information for certain legitimate interest purposes, which includes the following: • To provide postal copies of this publication to Chamber members and Kemps' customers; and • To offer marketing and promotional opportunities within this publication to Chamber members and prospects. Whenever we process data for these purposes, we always ensure we treat your Personal Data rights in high regard. If you wish to, you can visit www.kempspublishing.co.uk to view our full Privacy Notice and to learn more about our legitimate interests and your rights in this regard.

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businessreport inbusiness keeps Northamptonshire Chamber and Milton Keynes Chamber of Commerce members up-to-date with the latest business news

Paul Batson, managing director of Master Abrasives with Mike Doney, from Daventry Town Football Club

New name for stadium as partnership is announced he home of Daventry Town Football Club has been named the Master Abrasives Stadium as part of an ongoing partnership between the two organisations. Daventry-based Master Abrasives, a global provider of manufacturing consumables and capital equipment for industry, has partnered with Daventry Town FC and supports the team’s community effort. Two pitch-side boards were recently introduced by Master Abrasives at the stadium on Browns Road and now the company’s name has been given pride of place at the main entrance. Paul Batson, managing director of Master Abrasives, said: “We are really pleased to be supporting such a great local club that works so hard to support the community and gives an opportunity for all ages to play football. When the chance came to further develop that support by renaming the ground, we jumped at the opportunity. We hope everyone enjoys their visit to the Master Abrasives Stadium and the club continues to go from strength to strength.”

Mike Doney, juniors coach and commercial contact for DTFC, added: “We are so grateful for the wonderful support from the team at Master Abrasives. I am really chuffed that so many

companies are so kindly supporting us and aligning not just to football, but the community – it’s so rewarding to see. Master Abrasives is a massive contributor to this success.” DECEMBER 2023/JANUARY 2024 inbusiness 5

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Kirsten steps up with new role at Dr Martens

Former University of Northampton student, Kirsten Noble

Keeping an open mind and saying ‘yes’ to opportunities has led one graduate from the University of Northampton to land a top job in the world of finance. 26-year-old Kirsten Noble is Northampton born and bred and graduated with a first-class honours degree in Finance and Accountancy four years ago. Since then, she has finalised her training and was recently named as Dr Martens’ Group financial accountant. Kirsten said that anyone wanting to follow in her footsteps should keep an open mind. She said: “Take on as many opportunities as you can, put your hand up for anything that comes your way, whether you’re at uni, work or in your social life. I did this, and it allowed me to be exposed to lots of opportunities. “It also showed I had an open attitude when it comes to learning, and that I am always trying to push myself to try something new.”

She also said that if you only work to your strengths and avoid risks, you’re not likely to move forward, and added: “Back yourself when you see a new opportunity come up, if you think you might not be ready for it, then simply ask yourself what you need to do to be ready? “I sometimes also think it's best to go for things before you are ready, you make most of your growth when you are outside of your comfort zone. “I remember when pushing for a promotion in a previous role, I said to the practice partner, ‘I am not saying that I am ready, but I am ready to be ready,’ so we just went from there and I got the promotion. “You are increasing your skills by always trying something new, you are also providing strong evidence that you have an open attitude, that prospective employers will be able to see on paper when they look at your experiences on your CV.”

BMW was successful in the Fleet News Awards 2023

Consider BMW for your fleet Jardine Motors Group is putting businesses in the driving seat when it comes to fleet management. The group, which has a BMW dealership in Milton Keynes, has a long track record of supplying the fleet market. Recently, the BMW Milton Keynes Corporate Team was excited to learn about BMW’s success in the Fleet News Awards 2023 where BMW won the highly coveted Fleet Manufacturer of The Year – Car award. There were also wins in other major categories including the BMW X1/iX1 winning Best Mid-Size SUV, the BMW i4 winning 6 inbusiness DECEMBER 2023/JANUARY 2024

Best Premium Car, and the BMW 5 Series was also highly commended as Best Executive Car. A spokesperson at BMW Milton Keynes said: “With the arrival of the new 5 Series, we are pleased to announce that the BMW all-electric family continues to grow with the reveal of the highly anticipated all-electric BMW i5. The BMW all-electric offering is ever evolving and with lower running costs, multiple tax efficiencies and the Benefit in Kind (BIK) rates for EVs being two per cent, an electric BMW should be one to consider for your business.”

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Psychotherapist gets fresh start in Northamptonshire fter escaping war in Ukraine, psychotherapist Valentyna Bukovska is building a new life – and a successful new business – in Northamptonshire. After dedicating the past 13 years to supporting people facing mental health challenges in Ukraine, Valentyna endured a perilous six-day journey across Europe to escape the Russian invasion. Thanks to a family who reached out to Valentyna on social media, she was able to take refuge in Northamptonshire rebuilding her business, Self Love Space, which supports businesses and their employees with psychological support and training. Valentyna said: “In today’s dynamic work environment, organisations recognise the

crucial role that staff support and training play in maintaining a positive psychological state among employees and fostering team productivity. Our staff training programmes offer a wide array of benefits which contribute to a more efficient and harmonious workplace. “These programmes equip employees with the skills to navigate conflicts effectively, thereby ensuring a more cohesive and collaborative atmosphere. This, in turn, leads to increased overall efficiency. Furthermore, staff support training fosters improved communication and emotional intelligence within the team. By investing in staff support training, companies can cultivate a motivated, resilient, and highly productive workforce, ultimately driving their success in an everevolving business landscape.”

‘In today’s dynamic work environment, organisations recognise the crucial role that staff support and training play in maintaining a positive psychological state among employees’

Valentyna Bukovska, founder of Self Love Space DECEMBER 2023/JANUARY 2024 inbusiness 7

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Martial arts club gets a kick out of business awards nominations he team at Northampton-based Proaction Martial Arts have proved they are really making a difference to the lives of people across the region after being nominated for two prestigious business awards. The club, which is based at the Brackmills Industrial Estate in Northampton, has been nominated for Family Business of the Year and the Positive Impact Award at the National SME Awards, reflecting its dedication and commitment not only as a business but also as a force for good for its members. Founder and chief instructor, Tom Nicholson said: “It’s a tremendous honour to be nominated for both the Family Business of the Year and Positive Impact awards. Proaction isn’t just focused on business success; we're driven by a commitment to nurturing strong family values and making a real difference in the lives of our members. “These nominations are a testament to the hard work and dedication of our entire team, and we know first-hand that training helps our members overcome personal challenges. These might be dips in confidence due to bullying at school, family breakdowns or diagnoses with conditions such as ADHD. We hear from parents and carers that their children have gone from being marginalised and bullied to confident, selfassured individuals with a solid sense of purpose.”

Founded in 2002 by Tom, a former ITF president (International Taekwon Do Federation) and World Champion, the club has grown into one of the largest martial arts schools in the country. The club offers a range of Taekwon Do, Kickboxing and personal fitness programmes and a specially designed programme for children aged between four and six. Proaction was also the 1000th club to be awarded Sport England’s Safeguarding Code in Martial Arts.

Founder and Chief Instructor Tom Nicholson celebrating Proaction Martial Arts’ success

Improved transport routes revealed • A new lunchtime service on the D4 from Daventry to Long Buckby

Improved transport links between Northampton, Daventry and the Daventry International Rail Freight Terminal (DIRFT) have been unveiled by West Northamptonshire Council (WNC). Working alongside Stagecoach and Prologis UK, WNC has announced changes to some bus services, improving transport links for residents around the region. The improvements include: • The D1 will provide a direct connection between Rugby and Daventry via Daventry International Rail Freight Terminal (DIRFT) • Reduced journey times between Daventry and Northampton on the revised D2 route 8 inbusiness DECEMBER 2023/JANUARY 2024

• The introduction of two hourly services, D5 and D6, improving the connectivity locally within Daventry • Extension of the D1 and 96 services to serve the new Royal Mail centre and northern part of DIRFT.

• A more regular service on the D3 between Daventry and Northampton via Kislingbury, Bugbrooke and Nether Heyford

Councillor Phil Larratt, Cabinet Member for Environment, Transport, Highways and Waste said: “Having listened to the feedback of residents, we are pleased to announce service improvements to multiple routes around Daventry.”

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businessreport ADVERTISEMENT FEATURE

Ding dong, merrily it’s time, when sales teams should be planning I would guess that 99% of businesses are currently in one of two states. Position one, frantically racing around in their busiest period, or position two, expecting business to wind down for the festive season. We all have busier and quieter periods depending on the time of year. For a sales team, one of the less busy times, such as December for many B2B based companies, or perhaps January for hospitality and retail, is a good time to be focusing on your sales planning. 1. Analyse the data from last year. It’s a real mistake to rely on guess work in sales, so really get to know your figures.

dates of bank holidays could have made a difference. 4. Talk to the marketing people and management about what you find. They will then be able to optimise the impact of promotions and set KPIs more accurately. 5. What could be done to make the most of the quieter periods? The more you understand your seasonal variations, the better you will be able to deal with them. Having a solid sales plan for the coming year could well turn out to be the best Christmas present you get this festive season.

2. You should know your conversion rates, if not, find out. Put these in the mix with the data and you will be able to plan for your optimal sales period. 3. Don’t assume you know the answers. Accuracy matters and small factors like the weather or

Julie Futcher

Contact Julie on 01604 532004 or visit www.thesalesace.co.uk

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The Scott Bader team

Local manufacturer celebrates double award shortlist success G

lobal chemicals group Scott Bader has been shortlisted in two categories at this year’s Business Culture Awards. The Wellingborough company has been named as a finalist in the Best Employee Voice and Best International categories following a rigorous two-year research and internal communications programme which led to important changes to its employee-owned structure. The project has also seen Scott Bader named as finalist in the Big Business of the Year category at the Northamptonshire Business Excellence Awards (NBEA). Chief executive Kevin Matthews said: “We invited staff and wider stakeholders to help us

shelve from our governance and structure what was no longer considered fit for purpose. Our ultimate goal was to give colleagues the opportunity to have their say and to help us

‘Our ultimate goal was to give colleagues the opportunity to have their say and to help us amplify everything we’re doing’ amplify everything we’re doing to make a positive impact - wherever we are in the world.” Led by a dedicated steering group, Scott

Bader has set about ensuring every one of its colleagues, in every single location, feels heard, valued and included in how the business moves forward. Crucially, the company appointed its first, full-time, independent representative to uphold industrial democracy across all geographical and operational areas of the business. Alongside creating this new role, a series of interviews, surveys, webinars, videos, newsletters and polls have shaped an ongoing programme of activity aimed at extracting meaningful data, generating conversations and galvanising company representatives into truly embracing the responsibility that comes with being an owner.

Take on ROkart challenge for charity Fundraisers will be in pole position when they take part in the annual ROkart Challenge to help raise money for the Lewis Foundation and the local branch of Eve, a charity which provides refuge and support to women affected by domestic abuse.

‘It is fast and furious and is greatly enjoyed by all participants’

£10,000 was raised in last year’s ROkart Challenge - an open indoor karting event organised by Rotary Nene Valley and held at Northampton Indoor Karting Centre on Harvey Reeves Road. The challenge, sponsored by Michael Jones Jeweller and taking place between 23 January and 19 March, will see 10 teams competing in 10 heats every Tuesday evening. At each of the heats, ten teams of five drivers will battle for a place in the grand final. All companies have been offered the chance to create their own team and take part to help raise money for these two important charities. Geoff Yeowart, from Rotary Nene Valley, said: “It is fast and furious and is greatly enjoyed by all participants.” Launched in 2016, ROkart has enabled the Nene Valley Rotary Club to donate around £70,000 to local charities and community projects. Everyone is welcome to take part. To learn more or to enter a team contact tonyclewett@gmail.com

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Hotel in partnership with theme park Holiday Inn Express Kettering has announced a new partnership with Kettering’s Wicksteed Park. The hotel, which is the largest budget hotel in the region, is able to offer discounted rates to

anyone who books an event at Wicksteed Park. Guests will be provided with a discount code that they will be able to use to book through the central reservations team at IHG. The Express

Wicksteed Park

Breakfast is always included so you can start your day the right way. Sales coordinator Alan Tew said: “We understand that organising accommodation for a group of people can be challenging so we are here to make it as easy as possible. “I’ve worked at the Holiday Inn Express Kettering for just over six years and we have always worked with Wicksteed Park in some form. By formalising our working relationship, we can attract more business to the area. It makes sense that we work together to offer discounted accommodation for events, conferences, weddings, and Christmas parties.”

Holiday Inn Express Kettering

Cyber security that delivers peace of mind ith more people than ever working from home, making sure your IT systems are protected from the threat of cyber-attacks should be a priority for all employers. Bharat Panchal, of Braunston-based C4 Secure, believes that organisations should take the time to make sure they have the right level of threat visibility and stay ahead of threats to minimise impact on their business.

‘Now more than ever, organisations need a high level of assurance that users are who they say they are’ Having spent 30 years working in IT, Bharat has launched C4 Secure, a company which specialises in RSA Unified Identity Access using identity insights, threat intelligence and business context to provide secure access to all users, across all their applications to deliver peace of mind to end users and to management. He said: “With our help firms don’t need to worry about contravening strict rules on data access and GDPR regulations or about loss of 12 inbusiness DECEMBER 2023/JANUARY 2024

data due to malicious attacks or plain forgetfulness. “As organisations turn on a growing number of on-premise, cloud and mobile applications, so their risk of being attacked increases along with the probability that a single compromised identity can lead to a catastrophic data breach. With most attacks relying on compromised identities somewhere in the chain, identity has become the most consequential threat vector that organisations are facing today. “Now more than ever, organisations need a high level of assurance that users are who they say they are. To be effective, and to ensure their businesses stay agile, they also need a secure access solution that won’t slow users down, but instead provide them with a common and convenient experience to any application, from any device. RSA ID Plus is that solution. “We can make password security become a highly controllable matter or eradicate their use completely and give total security to corporate data.”

Bharat Panchal, of C4 Secure

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ADVERTISEMENT FEATURE

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Agency is tickled pink with awards orthampton-based design agency Quagga Design has received two prestigious awards for its work with high street giants Primark and Marks & Spencer. The retail design agency was recognised at the Point of Purchase Advertising International (POPAI) awards which celebrate excellence in retail marketing and design.

‘Quagga Design’s success at the POPAI Awards further solidifies our position as a leader in the retail design industry’ Quagga Design won the Silver Award in the Sustainable Design Temporary category for its creation on behalf of Primark Cares. The agency’s design incorporated storytelling, customer interaction, and complete sustainable design from end to end, which impressed judges and shoppers alike.

They also won the Bronze Award in the Pop-Up Shop Within a Shop category for its work on Percy Pig World on behalf of Marks & Spencer. The agency’s creative team designed a dynamic, fun, and engaging pop-up which seamlessly integrated with the store's overall branding and messaging. Steve Green of Quagga Design said: “We are thrilled and honoured to receive these prestigious awards which are testament to the hard work and dedication of our talented team. “We are constantly pushing the boundaries of retail design and finding new ways to create impactful experiences for consumers. “Quagga Design’s success at the POPAI Awards further solidifies our position as a leader in the retail design industry. With our proven track record of delivering exceptional results, it is no surprise that we continue to be the go-to agency for brands looking to make a lasting impact in the competitive retail landscape. As the retail industry continues to evolve, Quagga Design remains at the forefront, constantly adapting and innovating to meet the ever-changing needs of our clients.”

Quagga Design won two POPAI awards for its work with Primark and Marks & Spencer

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Pictured from left to right are Lee Lewis from The Lewis Foundation, Mayoress, Liz Cox, Mayor of Northampton councillor Stephen Hibbert, and the CEO of The Lewis Foundation, Lorraine Lewis

Charity shop serves the community n eco-friendly, community-focused charity shop has raised thousands of pounds to support people living with cancer since it opened less than three months ago. The Lewis Foundation’s shop, which opened in Northampton’s Grosvenor Shopping Centre in July, sells new, branded items which are donated by businesses from surplus or unwanted stock. All of the money raised in the shop – which has so far exceeded £10,000 - helps to support the charity, which provides free gift packs to adults undergoing cancer treatment in 17 hospitals across the Midlands. Last month, a celebration was held at the

shop to mark its official opening and its success. Among the guests were The Mayor of Northampton, councillor Stephen Hibbert, the Mayoress, Liz Cox local business owners and loyal supporters. Lorraine Lewis, CEO of The Lewis Foundation, said: “It has been quite the ride getting to this point and today was one big celebration to bring together some of our most devoted supporters – without them none of this would be possible. “We have managed to make it a success in a matter of months which means we no longer have to rely solely on funding. We’ve even had other shopping centres in neighbouring counties

approach us about opening more stores, so we know our idea works and we hope to replicate it elsewhere very soon.” Special thanks were given to the many organisations which have supported The Lewis Foundation including Mannol UK and West Northamptonshire Social Enterprise Towns (WSNET). To donate surplus stock to The Lewis Foundation email: hello@thelewisfoundation.co.uk. For more information on The Lewis Foundation, visit www.thelewisfoundation.co.uk

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Helping people get back to work ince its launch Pathways 4 Recovery has helped to provide an integrated employment service for people across the region providing opportunities to those who have been most affected by the pandemic. The project is a part-funded European Social Fund SEMLEP-wide employment initiative, which has enabled some of the most disadvantaged people in the community to gain the confidence they need to engage with the job market and progress towards sustainable employment, education and training, improving their social inclusion and mobility. The project is led by the University of Northampton and Pauline Bain.

Pathways 4 Recovery has supported more than 800 people in their journey back to work

‘Mitch continues to get involved in the overall matchday experiences and prides himself on making sure fans leave with a smile’ She said: “Pathways 4 Recovery has to date supported more than 800 unemployed people in their journey back toward employment. The programme is enabling participants to improve their mental health, including confidence and self-esteem, and to improve their employability skills, their social skills, and ultimately to find independence. More than 200 people have progressed on to further education and support, and more than 150 have started in employment.” Both the Northamptonshire Chamber and Milton Keynes Chamber are among the delivery partners for the project, alongside a number of others including Northampton Town FC Community Trust. As a football enthusiast, Mitch was referred to the trust by Northampton Children’s Trust. Mitch was looking for his first steps into work after leaving the care system. The Northampton Town FC Community trust invited Mitch to Sixfields Stadium to have an informal stadium tour and open honest

conversation into how it could support his next steps, and he was offered a part-time role at the club, selling programmes and engaging with fans on matchdays. Ian Crow, employability officer of Northampton Town FC Community Trust, said: “Mitch has been an amazing addition to the NTFC family. He continues to get involved in the overall matchday experiences and prides himself on making sure fans leave with a smile.” Another participant, Karen, engaged with the Pathways for Recovery project in March, having recently relocated to the UK. With the support of Pathways for Recovery, Karen was able to rewrite her CV, create a cover letter and worked hard to develop her confidence and identify her transferrable skills. As a result, Karen has now found employment with eVolve Your Future as an administrator.

Alfie has also been able to find work with eVolve Your Future after getting involved with Pathways for Recovery. He was unemployed and in receipt of benefits when he joined the project for support to find employment. Over time, the project was able to help him develop his CV and create a cover letter for future applications. He said: “For me the most important results from Pathways were that it got me out of a negative spiral. I found employment through Pathways, developed confidence in myself, and had someone to talk to who understood my situation.”

New firm to offer expert intellectual property advice A new company has been launched in Daventry to help businesses navigate intellectual property law. Lucidity IP, which is run by UK and European IP attorney, Robert Sansby, aims to provide results-driven commercially focused IP advice.

‘We can advise on a range of IP matters including patents, designs copyright and trade marks’ He said: “IP can be complicated and managing an IP portfolio can be time consuming. This is why we remove the jargon when providing advice, and work with businesses to design an IP 16 inbusiness DECEMBER 2023/JANUARY 2024

strategy tailored towards business goals. “Whether it’s building an IP portfolio as part of an exit strategy, targeted corporation tax reductions or gaining external investment, we work with businesses to ensure maximum value is added through our work. We can advise on a range of IP matters including patents, designs copyright and trade marks. “We have particular technical expertise in the fields of mechanical, automotive and manufacturing engineering, with additional expertise covering software, physics and materials science. “We specialise in patent strategies that allow businesses to bring their corporation tax down to 10%. With the recent tightening of R&D tax claims, this can be an incredibly useful strategy to maximise profitability.”

Robert Sansby of Lucidity IP

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eventinfocus

Showcasing the best of Northamptonshire Following the success of our last Northamptonshire Business Exhibition back in September 2023, we are delighted to announce our first Northamptonshire Business Exhibition of 2024. orthamptonshire Chamber of Commerce is excited to announce our first business exhibition for 2024. The event will be held on International Women’s Day, Friday 8 March 2024, at Wicksteed Park, Kettering, NN15 6NJ, from 10am until 3.30pm. The exhibition, sponsored by Chamber Business Platinum Partners Mannol UK, is open to both members and non-members and is free to attend for all visitors on the day. The major event will boast up to 100 stands showcasing the best of Northamptonshire’s businesses, including local stakeholders including North Northamptonshire Council and West Northamptonshire Council. Exhibitors already confirmed include Chamber Business Partners, Mannol UK, Wilson Browne Solicitors, DBFB, Commsave Credit Union, Towergate, Barclaycard, and hireful. There will be plenty of opportunities for

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organisations across the county to connect, promote, and network. The exhibition itself will attract hundreds of local businesses visiting throughout the day.

‘We have the opportunity to hold up to 100 businesses on the day’ Northamptonshire Chamber of Commerce’s Group Commercial Director, Sunny Singh, said “After the roaring success of our Northamptonshire Business Exhibition that took place in September it’s with great pleasure that the Chamber can announce our first exhibition of 2024 taking place on International Women’s Day, 8 March, at Wicksteed Park. “It’s important for us at the Chamber that we cover the entire county, bringing together businesses of all sizes and industries with a

DATE: Friday 8 March 2024 TIME: 10.00am - 15.30pm VENUE: Wicksteed Park, Kettering NN15 6NJ COST: Free to attend

simple aim of championing, supporting and firmly putting the spotlight on our tremendous local businesses across the county. “I am delighted to see that we are taking the exhibition to Wicksteed Park where we have the opportunity to hold up to 100 businesses on the day that will be exhibiting. This means more networking, more opportunities to connect and more access to promote your business. “Finally, a big thank you to our headline sponsors Mannol UK who always deliver that something extra special for the day and no doubt the 8 March 2024 will be no different. We look forward to welcoming our sponsors, partners, exhibitors, and every visitor on the day.” Exhibition stands are available to book for Chamber members strictly on a first come first serve basis, visit our website at www.northants-chamber.co.uk for more information.

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Lend support to Foundation Day orthampton Saints Foundation is looking for support from local businesses at it prepares for its annual fundraiser taking place in March next year. Foundation Day is Northampton Saints Foundation’s biggest fundraising event which centres around Northampton Saints clash with Saracens in the Gallagher Premiership. Hosted at cinch Stadium at Franklin's Gardens, the entire Northampton Saints squad will be showing its support by wearing Foundationbranded warm-up t-shirts and matchday shirts, with an exciting activation taking place on the pitch at half-time. Supporters will be able to pick up freebies, take selfies with Saints players and get their hands on unique signed items and experiences through an auction and raffle to raise funds.

‘Our Foundation Day is the pinnacle of our fundraising efforts to make a positive difference in our community’ The foundation says that by lending their support, businesses will not only align themselves to an important cause, but gain valuable exposure and fulfil their company’s commitment to corporate social responsibility. Managing director of Northampton Saints Foundation Catherine Deans said: “Our Foundation Day is the pinnacle of our fundraising efforts to make a positive difference

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Players from Northampton Saints take to the pitch for Foundation Day 2023

in our community. Our sponsors will not only contribute to the success of Foundation Day but help make a lasting difference in the lives of those whom we support. “Over the next year the Foundation will continue to expand its reach and maintain its efforts to offer support to anyone who needs our help, inspiring them to learn, develop new skills,

increase in confidence and where appropriate, return to education, training or employment.” A range of sponsorship packages are available for local businesses to suit various preferences and budgets. To learn more email: admin@northamptonsaintsfoundation.org

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businesspartners

businesspartners Chamber Business Partners are an exclusive group of influential companies within Chamber membership

Directors of Xtra Express Logistics are pictured at their depot on Brackmills. From left to right, Roman Stajila, Charles GrantSalmon, Edward Grant-Salmon and Syed Ziaullah

Logistics firm looks to future with new name and logo Northampton-based logistics firm has unveiled a new name and logo, marking the start of a new era following a recent acquisition. Crisis Logistics, formerly known as Crisis Worldwide Couriers, will now be known as Xtra Express Logistics following the acquisition of parcel and pallet company Action Express Northampton earlier this year. Xtra Express Logistics will continue to operate from both sites in Hannington and Brackmills Industrial Estate and offer a broader portfolio of services including sameday delivery, haulage, international, pallets and parcels, and warehousing. Syed Ziaullah, who established Action Express Northampton in 1982, will sit on the board of directors at Xtra Express Logistics alongside chairman of Crisis Logistics, Charles GrantSalmon, managing director Edward GrantSalmon and operations director Roman Stajila.

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Edward Grant-Salmon said: “Crisis started life in 1998 as a same-day delivery service that you called in a Crisis. As the business evolved and grew, we were aware that the name – although a well-established and respected brand – didn’t quite fit who we were and what we offered as a business anymore.

‘The name just works and fits us so much better as a business’ “Now, as we embark on this new journey following the Action Express Northampton acquisition, it felt like the right time to rebrand. Our new name demonstrates that we can provide extra services to both Crisis Logistics and Action Express Northampton customers whilst retaining the combined 60 years of knowledge and experience. We have

also been told for years by our customers that the reason they keep coming back to us is because we go that extra mile for them, so the name just works and fits us so much better as a business.” The new Xtra Express Logistics branding features the dark blue of the Crisis Logistics logo but introduces green in a nod to the company’s environmental pledges and the colour green’s meaning out on the road being to go and move forward. The red arrow from the Crisis Logistics logo has also evolved into a chevron. Crisis Logistics has grown exponentially in the last three years, culminating in a £25m turnover in 2022. Since acquiring Action Express Northampton in April, the company has purchased 10 new vehicles, including seven articulated lorries and three 18-tonne trucks. Future plans include growing to a £50m turnover business and creating new jobs in Northamptonshire as it grows.

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businesspartners

SME business survey uncovers key concerns Topical business challenges such as rising costs, marketing challenges, employee retention, and imminent employment law changes are due to be discussed in the fourth annual SME Business Survey. Small and medium sized enterprises trading in the UK are being urged to share the obstacles they expect to face over the next 12 months as part of the barometer, organised in partnership with other firms, by Kettering-based HR Solutions. This is the fourth consecutive year that the award-winning human resources experts have run the study, which they use to gain a deeper understanding of the economic landscape and discover how SMEs plan to navigate the changing business climate. This time around, HR Solutions is partnering with local digital marketing firm, Qoob Agency and Pulse Group Media. The team anticipate that the collaboration with these market leaders in publishing and digital marketing will strengthen the survey’s authority and reach, and, therefore, provide greater insight into how SMEs are currently faring. Greg Guilford, chief executive of HR Solutions, said: “With our survey now in its fourth year, it has been enlightening to see the shift in mindset of SMEs during that time. Financial performance and securing new business were at the forefront of owner directors’ minds in 2023, but despite the challenges, the support network we have created in response to the survey has meant that we have provided numerous businesses with opportunities for growth. “We are proud to be able to provide this annual pulse check on the SME economic landscape and we are grateful to all those who take part in the survey and the subsequent support sessions as this enables us to collect useful information which can really make a difference. The results of the survey help us to predict the

key factors influencing businesses in the coming year and share insight on how to overcome challenges. “The more people that we can encourage to complete the survey, the better understanding we have on what support SMEs need right now. The survey is available online now and it is simple and speedy to take part. Please do get involved and help us to help you.” The SME Business Survey was originally launched in the middle of the pandemic in 2020, and since then has provided powerful and valuable insights into the problems SMEs face in both dayto-day operations, workforce management and planning for the future. HR Solutions uses all questionnaire data to produce an annual report addressing the issues raised and suggest recommendations for SME business owners to overcome the challenges. To take the survey please visit: www.hrsolutions-uk.com and search for ‘survey’.

Greg Guilford

Fun fitness activities delivered to all ages A UK wide celebration of all things fitness saw a host of activities delivered in Northampton by Trilogy Active for all ages. National Fitness Day encourages the nation to celebrate the fun of fitness and physical activity across the UK. The highlight was fitness classes that were available free for the people of Northampton and a Gym Challenge for Trilogy members that saw a month’s free membership given to the winner. “National Fitness Day is the most active day of the year!” said John Fletcher, managing director of Trilogy Active. “Therefore, we are delighted that here in Northampton Trilogy Active led the way and gave an opportunity for everyone from the town to come and take part in one of our free classes.” Trilogy Active operates Cripps Recreation Centre, Duston Sports Centre, Danes Camp Leisure Centre, Lings Forum, The Mounts Baths and the Forum Cinema as well as Berzerk Soft Play Centre. It spearheads Northampton’s annual involvement of National Fitness Day that gyms and organisations across the UK take part in.

‘Our members recorded their cardio minutes on the day itself with our gym teams with one of them winning a month’s free membership with us’ “We recognise the amazing power of fitness on all the family and across the community which is why this year we even gave an opportunity for our under-fives to take part in this important celebration.” John Fletcher continued. Under fives took part in the 10 at 10 during the soft play session at Duston - 10 minutes of fun fitness activities with Jason from Trilogy Active at 10am. “Many of our members look forward every year to taking part in National Fitness Day which is why in 2023 we set an exciting and competitive ‘Gym Challenge.’ said John Fletcher. “Our members recorded their cardio minutes on the day itself with our gym teams with one of them winning a month’s free membership with us.”

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inbusiness

goingglobal Expert advice, guidance and updates from the world of international trade

Save the date for annual conference he date has been set for The British Chambers of Commerce Global Annual Conference 2024. Being held at the QEII Centre in central London on Thursday 27 June, the event will bring business leaders from across the country together to tackle some of the most pressing issues facing UK businesses, alongside politicians, policy experts and the media. With a growing network of national and international, the British Chamber of Commerce is on a mission to help businesses thrive in trade, skills, the economy and Net Zero.

The Global Annual Conference provides unrivalled international trade opportunities for our members and is a highlight of the business calendar.

‘A highly interactive event, discussing the most important issues that drive the economy’ Featuring high-level keynote speakers, expert panel sessions, practical roundtable discussions and networking, it will be a highly interactive event, discussing the most

important issues that drive the economy. Hear from brilliant and inspiring speakers from the world of politics, business and beyond, and take advantage of amazing networking opportunities in which you can strengthen your existing connections and make new ones at the full day in-person conference. There is also the opportunity to help your fellow British businesses by adding your voice to the advocacy campaigns in the executive breakout sessions. For more information and to register your interest, visit: www.britishchambers.org.uk

All things international trade up for discussion On November 8, 2023, the International Trade Forum brought together companies involved in overseas trade and those with an interest in international business, creating a fantastic opportunity for collaboration. This event served as a valuable platform for international trade companies, featuring speakers from both Speedsource and Department for Business and Trade, ensuring a well-rounded and comprehensive discussion of essential topics such as Carnets. 26 inbusiness DECEMBER 2023/JANUARY 2024

This event provided an ideal environment for networking. Attendees had the chance to make meaningful connections within the industry, enhancing their potential for future collaboration and growth. Julie Maclennan, deputy chief executive of the Northamptonshire Chamber of Commerce and Milton Keynes Chamber of Commerce, said: “This event provided an exceptional platform for our International Trade members to exchange experiences and guidance with their peers.”

The International Trade Forum was held in November

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talking business

Tom Roberts of Moorgate Finance

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Financial support for businesses, every step of the way Moorgate Finance is a key player in the region’s financial sector. Managing director Tom Roberts talks about the firm’s success and plans for the future. “In every business there are dreams and aspirations which are never fulfilled often because people think they don’t have the money. We’re here to help every business realise its full potential.” o says Tom Roberts, managing director of Moorgate Finance the independent finance company he founded inside his own home a little over eight years ago. Since then, Moorgate Finance has grown to become the region’s leading independent finance company offering a wide range of products which cover everything from asset finance, invoice financing, finance for company cars and even mortgages for both commercial and domestic properties.

factfile • The region’s leading independent finance company • Lending panel of over 70 lenders • Revenue of £2.2M a year

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talkingbusiness ...from page 31 The company prides itself on supporting businesses of all kinds at every stage of their evolution – from start-ups to large corporates – whether they are sole traders or large corporates with interests abroad. The team at Moorgate live and breathe business finance, with its experts ensuring they are equipped with the latest industry data so they can offer the right advice to their clients – every time. Its impact on the growth of businesses across the UK – particularly in the sectors of manufacturing and logistics - is huge. In recent weeks, the company has been able to help a customer in the automotive industry with a £250,000 unsecured business loan to allow it to diversify into other areas of growth, while another client has been able to move into new premises in Central London to give it the space it needs to grow its team. And with Moorgate located at the heart of the Midlands’ golden logistics triangle, it is perfectly placed to put haulage firms on the road to a brighter future with a dedicated team – all with a background in logistics – ready and waiting to help. The financing Moorgate offers enables logistics and supply chain specialists to really seize the opportunities offered by the surge in online retailing, giving them to freedom to purchase everything from shipping containers to forklifts and lorries to expand their fleet. As a broker, Moorgate Finance, which is based just outside Towcester in the rolling Northamptonshire countryside, has access to some of the biggest finance companies in the UK and, according to Tom, will always go the extra mile on behalf of its clients. He said: “At Moorgate Finance we cover businesses from the very north of Scotland to the tip of Cornwall and everywhere in between. We look after businesses of all sizes from smaller independents right up to some big brands and household names. “Our emphasis is very much on customer service and working hard on behalf of our clients to ensure they get best finance deals possible to fulfil those dreams and ambitions. We want to be a ‘one-stop-shop’ which is why we offer such a diverse range of products to companies of all kinds. “If we have your details to help you with business finance, why not let us help you with the mortgage on your home as well. We’re agile and dynamic enough to be able to do that.” Moorgate Finance is justifiably proud of its ability to enable businesses from all sectors to thrive and take advantage of new and emerging technologies. Earlier this year, the company enabled a large manufacturing business to invest in two new Biomass boilers which will allow it to improve business efficiency for the future.

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talkingbusiness OPPOSITE TOP: Tom Roberts launched Moorgate Finance in 2015 OPPOSITE CENTRE: The team is based in the beautiful surroundings of Pury End Business Park OPPOSITE BOTTOM: Moorgate Finance looks after clients in a wide range of industries BELOW: Over the years the team has built up a wealth of experience

While logistics and manufacturing are very much at the heart of the work Moorgate Finance does, the wealth of experience and expertise within its 36-strong team also allows it to support some niche industries including pubs, breweries, agriculture and motorsport. Tom said: “We’ve moved into a number of areas simply because members of our team have a particular passion or interest for it. Take motorsport for example. A member of the team is a huge motorsport fan and suggested we might be able offer support to local teams. “We took the idea, developed a brand and Moorgate Motorsport Finance was born. Coupled with our sector knowledge and familiarity with finance in general it has proved to be very successful. Now we help teams access the funding they need to buy the cars, parts, team vehicle transporters and everything in between.” As the world closed down as a result of Covid, Moorgate Finance provided an important lifeline, allowing businesses to diversify into other areas and ultimately, to survive. “Covid was such a hard time for everyone, and sadly many businesses failed as a result,” explains Tom. “But in many cases, if a business wanted to innovate and move into something new, we were able to help.” While Moorgate Finance has evolved to become a key player in the world of business finance, its foundations are firmly rooted in the Northamptonshire community, the place it is very proud to call home. In 2019, Moorgate Finance moved into beautiful new offices at Pury End Business Park with an emphasis on developing its culture and nurturing the wellbeing of its staff surrounded by some of the county’s most stunning scenery. Earlier this year, the company became a Chamber Partner, cementing a strong

‘We wanted to become a Chamber Partner to really engage with the business community around us. The work we do is multi-faceted, as is the Chambers’, and we are delighted to be involved’ working relationship which goes back many years. Tom said: “Over the years, I’ve been heavily involved in networking, and we wanted to become a Chamber Partner to really engage with the business community around us. The work we do is multi-faceted as is the Chambers’, and we are delighted to be involved. “I am very proud of Moorgate Finance, the work we do and everyone who makes our business what it is. We’re excited for the future and to see the company grow and develop into new areas.”

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issuespotlight: apprenticeships, skills & training

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issuespotlight: apprenticeships, skills & training

issuespotlight Each issue of inbusiness takes a closer look at the key sectors operating in Northamptonshire and Milton Keynes

The benefits of mentoring M

entoring is a critical part of business success and The Mallows Company, which is based in Bozeat, Northamptonshire, is helping to spread the word among businesses of all kinds. Founded by Rachel Mallows MBE DL, The Mallows Company provides a wide range of services including leadership and management training, open courses, executive coaching and leadership mentoring. The company has recently unveiled two new projects with the Weetabix Northamptonshire Food and Drink Awards and Career Development Institute (CDI) a national organisation representing careers advisers and professionals. At the 15th Weetabix Northamptonshire Food and Drink Awards in November, Rachel announced a new scheme for finalists to access mentors or to become a mentor themselves. The Mallows Company will also help the CDI with training for mentors and support. Rachel said: “There is a perfect fit for this kind of work with our company ethos and values. “To mentor someone is to ‘walk alongside them’ and provide a combination of support and encouragement alongside constructive challenge or critical friend. It is not, as many believe, an opportunity to tell someone what to do! It is skilful and requires excellent deep listening skills and a range of techniques to enable the mentee to make changes in their thinking so that they can meet the demands of their role or business. “We love training mentors and supporting the development of these programmes in any kind of sector.”

Rachel Mallows MBE DL, founder and director, The Mallows Company

Nurturing the next generation of talent Since launching its Apprenticeship Programme in 2018, Milton Keynes-based Cerulean has recruited 11 apprentices into roles in manufacturing, development, ICT and finance. The company, which supplies test and measurement equipment to regulated industries, is committed to nurturing the next generation of talent, ensuring it has a workforce to support the future needs of the business. Managing director Stephen Frankham said: “As a business, we recognise the advantages investing in an apprentice brings. “Wherever possible our aim is to retain our apprentices and continue to develop them along their chosen career path. We are thrilled to see our apprentices flourish both professionally and personally and the value they are adding to Cerulean in their roles.”

Left to right: Grace Nickless, Alisha Moran and Tom Herring

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Paradise Training has launched a range of new courses

Get up to speed with Microsoft T

o support the growing needs of the corporate sector, Paradise Training has launched additional courses in Microsoft Applications, Professional Development and ERP. The Northampton-based IT solutions provider prides itself on being problem solvers in the digital journey, cultivating a culture of excellence that sets companies apart in the competitive business landscape.

Recent data from LinkedIn shows that Microsoft 365 proficiency is among the top five skills employers are seeking. Additionally, a Workforce Institute study reveals that 44% of employees identify a lack of soft skills training in the workplace. “Our courses are strategically designed to address these needs, enhancing both technical skills like Microsoft Excel, Power BI and Teams, along with personal and professional development,” said

Kerry Vollmer, paradise training coordinator. “Businesses can opt for on-site training to foster team cohesion or choose off-site sessions at Paradise's training suite in Althorp, Northampton, a beautiful setting conducive to focused learning. Paradise’s commitment doesn't stop at corporate training. “We’re deeply invested in the Northamptonshire business ecosystem,” said Cassandra Campbell, partner engagement

manager at Paradise. “We regularly host events that serve as collaborative platforms. We encourage training as a catalyst for growth. These gatherings are opportunities for professionals to share insights and best practices, benefiting not just individuals and companies, but the Northamptonshire community at large.” Paradise Training is a division of Paradise Computing, a leader in IT solutions since 1987.

Designing an office space that works With hybrid working becoming increasingly popular it has never been more important to create an office space that really works for you. As the region’s leading office refurbishment company, Cubex Contracts, based in Raunds, supports companies to rethink their office space, creating designs which contribute to employee satisfaction and retention. Andy MacKenzie, managing director of Cubex Contracts, said: “Hybrid work models have shown just how much traditional office spaces are underutilised.

Companies now need a variety of spaces to fulfil an even greater variety of employee needs - from collaborative areas and solo workstations to functional meeting spaces and confidential meeting rooms. There’s a distinct shift as vast open-plan spaces are being partitioned off to create smaller, more functional and confidential zones. “Studies show that a welldesigned office contributes to employee satisfaction and retention. To maintain an effective work culture, companies must consider regular office space

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Creating offices that meet a variety of needs

reviews. These workspace reviews can range from minor adjustments to complete refurbishments. “By doing so, businesses can ensure their office environment

continues to foster productivity, collaboration and employee satisfaction - ultimately contributing to their long-term success.”

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issuespotlight: digital media services

Photographer Nick Freeman is celebrating 35 years in business

‘I’ve had a fulfilling 35-year career following my own passion of photography. I’m now looking for people with other passions to feature in this commemorative project’

Photographer embarks on creative anniversary project opular professional photographer Nick Freeman is celebrating 35 years in business with an exciting new project. Nick, of Nick Freeman Photography, plans to shoot 35 people within the next year capturing their passions, for display in a picture book and exhibition. He said: “I’ve had a fulfilling 35year career following my own passion of photography. I’m now looking for people with other passions to feature in this commemorative project. “Maybe it’s an activity they discovered during lockdown or something they’ve done since childhood and it has become so much a part of their lives that they can’t be without it. Nothing is off limits.”

A few shoots have already taken place - covering alternative therapy, Rugby coaching, wood turning, collectors of motorbikes – but Nick needs more subjects to come forward to make the passion project a success. Once all 35 subjects have been photographed, the images will be collated in a book, as well as feature in a local gallery exhibition next year. Nick, who has a photography studio in Northamptonshire and is Northamptonshire Chamber and Milton Keynes Chamber’s official photographer, creates professional headshots for individuals in all industries, as well as actors, singers and models. His commercial photography helps firms refresh their brands, and he also offers editorial photography for magazines, newspapers, press releases and end of year reports.

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issuespotlight: digital media services

Gold for NLive at radio awards L

ocal radio station NLive Radio has been recognised for its coverage following the death of HM Queen Elizabeth II. At the 2023 Community Radio Awards, John Leivers of NLive Radio took home the gold award in the special category, HM Queen Elizabeth II – Her Life, Her Reign and Her Passing. The ceremony was held in Newcastle-upon-Tyne, alongside the UK Community Radio Network conference.

‘It’s great to have this kind of acknowledgment from my peers in local radio’ John said: “I am so happy to have been awarded gold by the judges. The story of the passing of the Queen was an international event, and our show told the local story of her death. The thing I love about local radio is telling the stories of

our local communities. During this time I was able to talk to people about their experiences - from the Lord Lieutenant to the people marking their respects outside All Saints Church. I was speechless to say the least on the night. Totally unexpected. It’s great to have this kind of acknowledgment from my peers in local radio.” The three-hour show celebrated and remembered the life of the Queen. John was supported by Multimedia Journalism and Multimedia Sports Journalism students from the University of Northampton, Zosia Czubak, Katie Rawson, Joseph Ashmenall, Sam Clark, Cole Mason and Eric Sandor. Dr Audrey Tang who presents the Wellbeing Lounge received Silver in the Female Presenter of the Year category. Her show was also a finalist in the Specialist Content Show of the Year category, while Undiscovered Northampton presenter Paul Brennecke was a finalist in the Sage Person of the Year category.

John Leivers from NLive Radio receives his award.

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issuespotlight: recruitment & hr

HR firm gives back to charity nsightful Group, a new HR and recruitment consultancy, has launched with a unique CSR model that donates up to 50% of the recruitment fee to their client’s nominated charity. Insightful Group is run by two experienced HR directors, Lindsey Charlesworth and Vic Beaumont, who have more than 30 years’ combined experience in the HR industry.

‘We believe that CSR should be meaningful and have a real impact’ They are passionate about helping businesses to improve their HR and recruitment practices, and they believe that their CSR model is a unique way to make a difference in the community. “We believe that CSR should be meaningful and have a real impact,” said Lindsey, co-director of Insightful Group. “That’s why we’re offering to donate up to 50% of our recruitment fees to our clients’ nominated charities. This way, our clients can make a real difference to the causes they care about, simply by working with us.” In addition to its recruitment services, Insightful Group also offers a range of HR consultancy services, including creating a people plan, HR audits, policy development, coaching, team development and HR software. The company is also a pending B Corp, which means that it is committed to social and environmental responsibility.

New partnership scores hole in one Family-run recruitment, outsourcing and training company, Chappell Enterprises UK, has joined forces with Golf Jobs as part of an exciting partnership which promises to revolutionise recruitment in the golf industry. The company, which is known for its bespoke recruitment services, will work alongside Golf Jobs to boost their shared expertise and resources to further enhance the recruitment and job search experience in the golf industry. Mike Chappell, owner of Chappell Enterprises UK, said: “Golf Jobs’ commitment to the golf industry and their innovative approach to job searching is impressive. “Together, we hope to redefine recruitment in the golf industry and facilitate the best possible matches between employers and potential employees.” The partnership comes at a pivotal time for the golf industry. The sector is experiencing an upsurge in demand, partly due to increased interest in outdoor activities following recent lockdowns. With this collaboration, Golf Jobs and Chappell Enterprises UK hope to effectively cater to the growing needs of the industry, simplifying recruitment processes, and aiding industry growth. 40 inbusiness DECEMBER 2023/JANUARY 2024

Vic Beaumont, left and Lindsey Charlesworth have launched Insightful Group HR

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inbusiness ADVERTISEMENT FEATURE

UK aerospace champion opens its engineering capabilities to everyone 1

or over 70 years, ARA in Bedford has been saving time, money and lives testing aircraft designs to deliver confidence they are safe and worth investing in. Its world class engineering services and facilities are now available to all. At the dawn of the jet age, ARA was founded by the finest aircraft companies in the UK including English Electric, Hawker, Westland and Rolls-Royce, to name a few. Since being opened in 1956 by HRH Prince Philip, Duke of Edinburgh, ARA has tested designs for iconic aircraft including Concorde and the Harrier jump jet. It even tested the design for the heat shield protecting the Cassini-Huygens lander, which safely reached the surface of Titan, Saturn’s largest moon.

Pioneers of technology More recently, ARA has tested state-of-the-art designs for aircraft including the Airbus A350 passenger jet, and the F35 Lighting fighter, which recently entered service with the RAF. Home to the UK’s only industrial scale transonic wind tunnel, ARA now has a global reach and continues to play a critical role in the 42 inbusiness DECEMBER 2023/JANUARY 2024

development of both civilian and military aircraft, working for the biggest aircraft manufacturers around the world. Throughout its history, ARA has pioneered the use of computer simulation alongside experimental testing, and has developed methods and tools that are still used by manufacturers such as Airbus as part of their core design capability. Alongside an onsite supercomputer, ARA has an advanced manufacturing centre which designs and constructs scale models and other test equipment used in experiments at ARA as well as in other facilities around the world. Within the last few years, ARA has created unique and world leading technology including a gust rig that enables it to accurately measure the impact on wing aerodynamics of vertical wind shear, and a dual stream jet propulsion rig that is used to test next generation jet engine nozzle designs that transform their shape in flight. ARA regularly collaborates with fellow centres of excellence in the UK and around the world and has won funding from huge research programmes setup by industry and government, including the EU Clean Sky programme alongside research initiatives funded by the Aerospace Technology Institute and Innovate UK.

Sharing the knowledge Every day brings a new engineering challenge and ARA has built a culture that solves complex problems within tight timescales and budgets. Success requires a bringing together of skills, capabilities and facilities from across multiple engineering disciplines that have been developed over decades to meet the exacting standards of international aerospace research. The recent, rapid advances in capabilities at ARA were enabled by an acceleration in technical developments and a boost in research funding. These advances have created an opportunity: many of the problems ARA has had to solve have little to do with aerodynamics – instead, their solutions have broad engineering applications across industry. So ARA is creating a new business built around the idea of helping engineering companies from start-ups to giants develop their products by making available its engineers, facilities and services in one easily accessible, flexible, and innovative service called ARA Prototypes. Delivering world-class aerospace engineering services requires many connected capabilities which ARA recently relied on to develop and test its own design for a modern fighter aircraft. An in-

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house team of aeronautical engineers created a concept design built on sound aerodynamic principles which they refined using the latest computer simulation techniques. Once the shape of the fighter jet was complete, it was given to the model design team who turned it into a practical wind tunnel model. The components were machined and assembled by the manufacturing team after which it was put through its paces in ARA’s Transonic Wind Tunnel. All the capabilities ARA used in the fighter jet project are available for hire, including engineering consultancy, prototype development, design, simulation and analysis, precision manufacture and calibration, testing and commissioning.

Finding the next generation of talent As a growing business, like many organisations in our region and around the UK, ARA has to work hard to find enough talented people to join its team. From being responsible for the powerful machinery that makes its Transonic Wind Tunnel go, to designing the models that will be tested at speeds so fast they generate shockwaves, there is a fantastic range of worldclass careers on offer. In order to secure its future, ARA is seeking to collaborate with other advanced engineering organisations to help create a supportive and engaging framework for young people who have a talent for problem solving and a spark of creativity and who want to put into practice what they have learned in a meaningful way that will make a profound difference to us all. Engineering can be an incredibly fun career with a huge amount of variety – there is always

1. Exploded view of a scale model ARA created to test its in-house fighter jet design 2. Artist impression of Saturn as seen from Titan with Cassini just visible – image courtesy of ESA 3. ARA’s computer simulation of its in-house fighter jet design manoeuvring rapidly and shedding vortices 4. Cockpit of the fighter jet scale model on a CNC machine in ARA’s manufacturing facility 5. Components of the fighter jet scale model being assembled in ARA’s manufacturing facility 6. Team members from ARA’s fighter jet project 7. Scale model of ARA’s fighter jet design under test in its Transonic Wind Tunnel facility

another challenge to work on and a sense of satisfaction to be found in achieving something amazing with friends and colleagues who take pride in what they are doing. Too often, that reality is hidden from young students who are buffeted by the day-to-day stresses, uncertainties and fears of growing up as they also have to deal with some very new challenges that their parents and teachers never experienced. ARA recognises that the wider engineering community – in particular industry – must take more responsibility in engaging with children and young adults if we are to increase the number of young, enthusiastic engineers prepared to take on the biggest problems our civilisation has ever

faced. This means being far more ambitious with the offer from industry to schools and colleges – and the best way to achieve that is through collaboration, not competition. ARA recently met with some inspirational leaders from Marshall Skills Academy, who are well known in our region for delivering highly regarded apprenticeships in aviation and recently opened their new centre in Cambridge, to explore how the world class engineers and facilities at ARA can contribute to this effort.

Re-Imagine the Sky Seeking novel ways of engaging the public, in early October, ARA supported an initiative by Bedford Creative Arts, sponsoring an augmented reality, interactive artwork called “Re-Imagine the Sky” celebrating Bedfordshire’s aviation heritage and future. You can find the mural above Lime Street opposite Goldings in the centre of Bedford – bring your smart phone and look out for the QR code at street level. You can learn more about Bedford’s new digital murals at www.bedfordcreativearts.org.uk

To discover how ARA Prototypes can help you and your business, follow the QR code on this page or visit www.araprototypes.co.uk. If you are interesting in working at ARA and finding more about the careers available, visit www.ara.co.uk/careers

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sectorfocus: manufacturing & engineering

sectorfocus The latest news from the manufacturing & engineering, finance & legal and skills sectors

Krohne Ltd operations manager Billy Aitchison speaks with a group of Year 11 Students, watched by KROHNE group chief operating officer (COO) Gaëlle Hotellier (Back far right)

Krohne Ltd’s headquarters in Wellingborough

Firm opens its doors for National Manufacturing Day tudents, businesses and local residents were welcomed behind the scenes at KROHNE LTD to mark National Manufacturing Day in September. The Wellingborough-based company, which has been manufacturing OPTIMASS Coriolis Mass flow meters from its two factories since 1994, invited the local community to learn more about careers and the roles available within manufacturing. Visitors were welcomed by general manager Edward Jukes and enjoyed presentations from Senior design mechanical development engineer James Blackmore and his team, HR advisor Daniella Stermasi, compliance officer Sandy Clark and international product manager, Juan Carlos. To close the presentations, chief operating officer Gaëlle Hotellier gave an inspirational speech about women in engineering and shared her experience in the manufacturing industry at KROHNE. They were then shown around the factory and shown how

Students are shown around the factory

the range of OPTIMASS Coriolis flowmeters are made. Billy Atchinson, operations director, said: “What a fantastic National Manufacturing Day 2023! I want to say a very loud and proud thank you to our many visitors who came into our Wellingborough facility to see first-hand what modern manufacturing looks like and to meet the KROHNE team. “Also, an equally huge thank you to all involved within the business who contributed to making the day a success. I feel sure NMD 2023 will be the foundation on which we now build our plans for an even greater NMD 2024.”

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sectorfocus: finance & legal

Sage and Swoop join forces to revolutionise business funding S

woop Funding has joined forces with Sage, the market leader in accounting, HR and payroll technology, to offer businesses a wide range of new funding opportunities. The company has partnered with Sage to make it easier for businesses to access the funding they need to grow. By integrating with Sage accounting ‘It is important software, businesses will be able to to make business identify accurate funding opportunities and streamline the entire process. finance more The global partnership brings a wide accessible and range of funding opportunities for businesses, including grants, loans, and less daunting’ equity investments, whilst streamlining the application and approval process. Andrea Reynolds, CEO of Swoop said: “We are thrilled to partner with Sage to bring our funding expertise to businesses and advisors worldwide. Together, we will simplify the path to financial empowerment for businesses of all sizes.” Chip Mahan, global commercial head, fintech, payments and banking at Sage said: “In a world full of fluctuations, with inflation and interest rates on the rise, businesses are facing unprecedented challenges, so it is

Chip Mahan, global commercial head, Fintech, Payments and Banking at Sage, left and Andrea Reynolds, CEO of Swoop, right are pictured with Ireland’s Deputy Prime Minister, Micheál Martin

important to make business finance more accessible and less daunting. This partnership with Swoop aligns perfectly with our mission and will make accessing essential financial capital quick and easy, ensuring businesses have the support they need to succeed.”

Rise Of The Robots – AI Versus Copyright By Gemma White (pictured), Commercial Litigation Team, Wilson Browne Solicitors AI technology has become popular, and is a hot topic due to its effects on society and businesses: it also brings potential problems and legal challenges. It’s generally accepted that current AI ‘scrapes’ the internet for content i.e. it doesn’t create original content but harvests other work/s and regurgitates it albeit in a form that may or may not be substantially different to the original content. The Government has been working with a group of representatives from the technology, creative and research sectors to come up with a code of practice on copyright and AI, the aim being to make it easier for AI firms to develop technology and ensure

there are protections in place for rights holders. If a code of practice cannot be agreed, the Government will consider legislation. The current position is the Copyright, Designs and Patents Act 1998 which has a limited exception to copyright infringement. More recently, the Government published ‘The Governance of Artificial Intelligence Interim Report’ (The governance of artificial intelligence: interim report – Science, Innovation and Technology Committee (parliament.uk) this covers more than just copyright and intellectual property rights but does say that policy must be created that establishes the rights of the original owner/creators of content and that

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these rights must be enforced. Getty v StabilityAI is a case that started earlier this year (Getty is suing StabilityAI for their use of

Getty’s photos that are protected by copyright, as one of the largest providers of stock photography, photos, illustrations and videos used by businesses of all sizes on a subscription basis) Employees using use AI in the creation of content for websites, articles and blogs, or even for creating images and illustrations can land a business in hot water (which is where our Commercial Litigation Team can help). If AI is used for CV screening, appraisals or other employment related issues…that’s really opening a Pandora’s Box of potential issues, so we have produced a useful employment AI checklist, downloadable at www.wilsonbrowne.co.uk/AI

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sectorfocus: finance & legal

Understanding the benefits of ISO standards In today’s global business landscape, companies must navigate a complex web of laws and regulations which govern their operations and activities. Ensuring legal compliance is not just a matter of avoiding fines and penalties, it’s also essential for building trust with customers, stakeholders, and investors. Based in Milton Keynes, Robinson Management Services (RMS) specialises in providing expert support for ISO standards implementation whether it’s for quality control, environmental, risk management, governance or information security. With backgrounds in manufacturing, construction and service-based industries, RMS’ consultants bring extensive knowledge and experience of working in process improvement to find cost-effective solutions to often complex problems. Director Paul Robinson said: “One powerful tool that companies can use to demonstrate legal

Paul Robinson, director of Robinson Management Services

compliance is the implementation of ISO standards. ISO standards provide a structured framework for identifying and meeting legal requirements and compliance obligations across various domains. “The utilisation of ISO standards to demonstrate legal compliance is a strategic decision that offers numerous benefits to companies. ISO standards not only provide a clear path for identifying legal

requirements but also offer a robust framework for internal audits to ensure ongoing compliance. Companies that embrace ISO standards in quality, environmental, health and safety, information security, and governance can experience improved risk management,

enhanced competitiveness, and a culture of accountability. “As businesses strive to meet legal obligations and build trust with stakeholders, ISO standards serve as invaluable tools to demonstrate their commitment to compliance and responsible business practices.”

How credit insurance can protect your business Credit insurance is designed to protect your business if a customer does not pay, becomes insolvent or a supplier does not deliver or becomes insolvent. It can also keep an eye on your customers’ credit to give advance warning and help reduce exposure to potential bad debt – all important in challenging times.

‘Consider what happened with Debenhams, Made.com and Cath Kidston; all strong brands that called in the administrators’ Richard Davies, of Towergate Insurance Brokers, said: “In these turbulent times, whether your supply chain and customers are local or international, your business is likely to be affected by the current economy. You may find your supplier is being affected by their own supply chain, impacting on your deliveries; or your customers may start to delay payment beyond the credit terms agreed. “Consider what happened with Debenhams, Made.com and Cath Kidston; all strong brands that called in the administrators. This is why you need to

understand the protection credit insurance provides for the longevity of your business. “The impact of Brexit, the war in Ukraine and inflation are still unpredictable, which means there has never been a more pertinent time to protect your business.” “If you are not paid or a contract is not completed and you are out of pocket, the insurer will chase the debt on your behalf. If that debt is not recoverable, then the insurer will pay the loss (or more normally 90% of the loss). In addition, the insurer will monitor the credit status and stability of your supply chain and warn you if a business looks vulnerable, giving you the opportunity to act in advance. Having the knowledge that your credit risks are reduced allows you to operate with confidence.” Richard Davies of Towergate Insurance Brokers

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sectorfocus: finance & legal

ADVERTISEMENT FEATURE

Supply chain resilience

upply chain risks are changing. Postpandemic changes, geopolitical trends, sustainability, and the drive for greater resilience are changing where goods are sourced and how they are transported. According to a 2022 report from Gartner, 74% of companies have made changes to the size and number of locations in their supply chain network in the past two years. Fifty-one per cent have increased the number of locations.

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Change brings opportunity and risk. As organisations consider new locations or new methods of manufacturing and services provision, they consider new suppliers. This might mean your customers or the organisations you rely on are changing. As an example, when organisations have moved from “just in time” to “just in case” supplies, the value of goods in transit and storage has increased. At the same time labour shortages,

transportation delays and capacity constraints continue to affect key points along the supply chain, such as road freight, shipping ports and government departments like customs and border control, meaning goods can be held in storage or transit for longer. This means a higher risk of damage, contamination, or theft, especially for higher-value items. Buyers will also increasingly factor sustainability into decisions, driven by incoming legislation such as the EU`s Corporate Sustainability Due Diligence Directive (CSDDD). With increasing complexity many organisations are looking to understand and manage the range of risks in their supply chains. According to Moody’s, almost 70% of businesses it surveyed are ramping up their investment in supplier risk detection. If your business relies on suppliers, then supply chain resilience is a must have. Zurich Resilience Solutions has expertise in supply chain resilience, marine cargo and traditional risk solutions. To learn more or discuss your supply chain resilience needs, please email us at zrs.enquiries@uk.zurich.com

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sectorfocus: finance & legal

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sectorfocus: skills

Multi-trust academy celebrates as new school opens to pupils t has been a busy time for The Denbigh Alliance which has celebrated the launch of another new school in Milton Keynes together with the many achievements of its pupils and staff. In September, The Denbigh Alliance, a multi-academy trust, opened the doors to its newest school, Watling Primary School, and officially welcomed its first ever cohort of pupils. At the same time, staff and pupils at Watling Academy celebrated an outstanding Ofsted inspection, while The Denbigh Alliance’s teaching training programmes were also graded

outstanding. Academic results at Denbigh School were also excellent, reflecting the hard work and dedication of students and staff. Sue Collings (pictured), CEO of The Denbigh Alliance, said: “I am thrilled with the quality of provision provided in all our schools and teacher training programmes within the trust. The staff, students and trainees have all done exceptionally well to meet the highest standards and we will use these judgements to continue to progress, grow and develop everyone even further.” The chair of trustees John Cove added: “Everyone’s hard work has paid off and the trust continues to

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meet its core values of care, education and opportunity for all. The trustees remain dedicated to

enabling the leaders to succeed and give their best to the young people in Milton Keynes.”

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sectorfocus: skills

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events & training

events & training Call the Training Team for more details on 01604 490490 or 01908 733082 Or email training@northants-chamber.co.uk

Sales & Marketing Linked In as a Sales Tool Date: Time: Cost:

5 December 2023 9.30am – 12.30pm Non-members: £190+VAT Members: £150+VAT Venue: Online This workshop is designed to support the delegate to generate quality sales leads through LinkedIn. By the end of this workshop delegates will: Have a ‘sales-ready’ personal profile; understand what to post to attract their target audience; understand how to use their company page to build creditability and relationships and understand how to use LinkedIn pro-actively and strategically to create strong sales leads and get results.

Telephone Sales Skills Date: Time: Cost:

11 January 2024 9:30am – 4:30pm Non-members: £319+VAT Members: £249+VAT Venue: Northamptonshire Chamber, 8 Waterside Way, NN4 7XD An effective telesales call is not just about picking up the phone and ‘going for it’; to win business and achieve your call objectives, it needs to capture your prospect’s attention, build rapport over the phone with the use of communication techniques and adapting to different personality types. This workshop is designed to show you how to effectively use the concept of upselling and cross selling for effective telesales that will have an immediate impact on business.

Management & Personal Development Assertiveness Skills Date: Time: Cost:

16 January 2024 9:30am – 4:30pm Non-members: £319+VAT Members: £249+VAT Venue: Northamptonshire Chamber, 8 Waterside Way, NN4 7XD At some time or another, most of us give in to people in authority or to those who are dominant or difficult. It stops us achieving our own goals and can leave us feeling inadequate, stressed, and angry. This course identifies the behaviour patterns that lead to these situations. You will practise a new set of behaviour patterns to enable you to be in control in interpersonal situations.

Successful Supervisory Management Date: Time: Cost:

24 and 25 January 2024 9:00am – 5:00pm Non-members: £699+VAT Members: £549+VAT Venue: Northamptonshire Chamber, 8 Waterside Way, NN4 7XD 52 inbusiness DECEMBER 2023/JANUARY 2024

This two-day course is appropriate for any supervisors, team leaders and anyone who manages staff and is responsible for the work of others. The course will support you in developing your skills to enable you to manage and motive people effectively and productively, build a strong foundation of key management skills. Develop a better understanding of how to influence your staff and identify areas of personal strength and areas for further development.

Business Toolkit Letters of Credit & Methods of Payment Date: Time: Cost:

23 January 2024 9:30am – 3:30pm Non-members: £389+VAT Members: £319+VAT Venue: Online The course provides an overview of all methods of payment when trading internationally to include the risks and benefits involved. It will the concentrate on the Letter of Credit aspect guiding you through the rules of managing a

letter of credit, making sure documents are compliant and payment is successful.

Intermediate Excel Date: Time: Cost:

23 January 2024 9:30am – 3:30pm Non-members: £319+VAT Members: £249+VAT Venue: Online Anyone who is familiar with the basic features of Excel together with basic formulas will benefit of Excel together with basic formulas will benefit from attending this course. This course places great emphasis upon the importance of understanding how to build the spreadsheet correctly with Dynamic Ranges. It is therefore important that participants are at the appropriate level to ensure a good learning experience.

Leading Hybrid Teams Date: Time: Cost:

30 January 2024 9:30am – 4:30pm Non-members: £319+VAT Members: £249+VAT Venue: Northamptonshire Chamber, 8 Waterside Way, NN4 7XD

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events & training

eventinfocus Christmas Charity Lunch hristmas is a time for charity and giving back. On 6 December, a Christmas charity lunch will be held at the famous Northants County Cricket Club. This cheerful event will be a lunch filled with fun and laughter whilst going towards a great cause. The event will be held between 12.00pm and 2.30pm and is open to all

The shift to hybrid working has had a substantial impact on managers. This course supports managers and supervisors to develop skills required to effectively manage diverse teams, adapt their management styles to meet differing circumstances while understanding key elements of staff motivation.

members from Northamptonshire Chamber, Milton Keynes Chamber and Next Generation. A ticket for this event will be £35+VAT per person. For more information, or to book your place, visit www.northantschamber.co.uk/events

upcomingevents Milton Keynes Chamber

International Trade

Speed Networking & Buffet Lunch Incoterms 9 January 2024 9.30am – 12:30pm Non-members: £249+VAT Members: £199+VAT Venue: Online This half-day course is suitable for all those currently working in an expert environment or are new to exporting. It will advise attendees on the most appropriate Incoterm® to use for their international transactions. This covers a full update on the changes between 2010 and 2020. It will guide on who has what obligation during a sale including where risk and cost pass from Seller to Buyer during the transaction

Date: 24 January Time: 11.30am – 1:30pm Venue: Horwood House Hotel Cost: Members only, £20+VAT to attend

Date: Time: Cost:

Next Generation Northamptonshire Chamber Speed Networking & Buffet Lunch Date: 17 January Time: 11.30am – 1:30pm Venue: Sedgebrook Hall Cost: Members only, £20+VAT to attend

Next Generation Personal Development – Goal Setting Date: 16 January Time: 5.30pm – 7pm Venue: Northamptonshire Chamber, Waterside Way, Northampton Cost: Free to attend, Next Generation Chamber members only DECEMBER 2023/JANUARY 2024 inbusiness 53

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communityzone

communityzone Bringing Northamptonshire and Milton Keynes businesses together and celebrating our community

The High Sheriff of Buckinghamshire Dame Ann Limb and The Lord Lieutenant of Buckinghamshire, Countess Howe show their support for the Tile Me A Story project

Art project to raise vital funds unique artwork which will help to tell the story of Milton Keynes is underway at Camphill MK. Designed to help raise money to support the charity, as well as reflecting the city’s personality, Tile Me a Story has been launched by The Lord Lieutenant of Buckinghamshire, Countess Howe and Dame Ann Limb, High Sheriff of Buckinghamshire. Hundreds of people from the wider community are being invited to join in by donating to Camphill MK to have their design included.

In return for a donation of £50, a Camphill MK resident will receive a tile to decorate on your behalf. For £75, you can submit a design you would like recreated on your behalf and for £150 you will be invited to Camphill MK for a three-hour workshop to decorate your own tile under the guidance of Camphill MK’s experienced staff. The tiles measure 15cm by 15cm and are hand-crafted on site. Countess Howe and Dame Ann chose to recreate their ceremonial badges and crests, with other guests using the tile as a canvas for their artwork or mark-

making to reflect their personality. Tim Davies, CEO at Camphill MK, said: "Our big ambitions to build new accessible accommodation have involved lots of conversations with the wider community, and we have been keen to find ways to involve the public in our project. It’s inspiring to have had so many contribute to Tile Me a Story, and I am excited to see the final artwork.” For more information about how to get involved visit www.camphillmk.co.uk/tileme-a-story DECEMBER 2023/JANUARY 2024 inbusiness 57

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The team from Northampton Basketball Club whose work has been supported by Northamptonshire Community Foundation

Financial support for region’s most vulnerable communities rants worth more than £1m have been distributed by Northamptonshire Community Foundation over the past six months, supporting a large number of charities and community organisations. Since the start of the financial year in April, a large number of groups and projects have

‘Our team works hard to ensure that the funds entrusted to us have the greatest possible impact within our local area’ received funding from the foundation including organisations offering advice services for local Asian communities, the

provision of sanitary products to people experiencing period poverty, accessible swimming sessions and a campaign against youth knife crime run by Northampton Basketball Club. Rachel McGrath, CEO of Northamptonshire Community Foundation, said: “We are so proud of this achievement, and thankful to our generous donors whose support has enabled us to award more than £1m in grants during the first half of this financial year. “Our team works hard to ensure that the funds entrusted to us have the greatest possible impact within our local area. We are wholly committed to this work and will continue to support local groups and charities across all four corners of the county, to better the lives of those most in need.”

Northamptonshire Community Foundation is the county’s leading independent grantmaking charity. Since 2001 the foundation has awarded more than £21m in grants, providing much needed and often life changing funds to some of Northamptonshire’s most disadvantaged communities. To ensure the most urgent needs are being addressed, the foundation has worked with the University of Northampton’s Institute for Social Innovation and Impact to publish the latest Northamptonshire Hidden Needs Report. The full report can be found at www.ncf.uk.com/hidden-needs To learn more about Northamptonshire Community Foundation, visit www.ncf.uk.com

Pub staff save the day to feed Age UK clients Staff at a Northampton pub quickly came to the rescue providing 150 lunches over four days to clients at the Age UK Northamptonshire Day Centre in York Road. When the oven at The William and Patricia Venton Centre failed, staff at The Cordwainer kindly stepped in to support Age UK Northamptonshire, plating up 150 portions of delicious hot meals for clients using the centre. Age UK Northamptonshire has been providing services to support older people for

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more than 60 years, relying on support from the across the community, including from local businesses. Senior day centre coordinator Amey Carrington said: “A big thank you to everyone at Wetherspoons for helping to save the day.” Day Centre client Jim, who had second helpings of sausage and beans, said: “Credit where credit is due. The food was first class and well done to everybody for sorting things out.”

Age UK Northamptonshire's client Jim enjoying a second helping of sausage beans and chips

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Label maker supports local hospice abel manufacturing company Piroto Labelling has raised more than £100,000 for Cynthia Spencer Hospice. The firm, based in Northampton, has taken part in a number of fundraising events on behalf of the charity, which provides compassionate end of life care for people across the county. Among them is Cycle4Cynthia, an annual event which sees members of staff cycle for 50 miles. This year, the team will be cycling 50 miles to celebrate the company’s 50th anniversary. Piroto’s managing director Leigh Mann said: “Fundraising for Cynthia Spencer Hospice helps us all to feel proud of our company and helps to reinforce its values.

Piroto Labelling has raised £100,000 for Cynthia Spencer Hospice

‘The fundraising event Cycle4Cynthia is something we look forward to taking part in each year’ This is especially noticeable when the hospice provides care for people we know. We, like many companies have stories of the hospice caring for people to the end. We also have a great story of the hospice providing vital care for a colleague with a brain injury when the hospital wasn’t quite the right set up to support her. I’m glad to say, 10 years on, that

colleague is still enjoying a good quality of life thanks to the hospice’s initial support.” Amy Douglass, business support administrator, said: “The fundraising event Cycle4Cynthia is something we look forward to taking part in each year. There have already been talks of who will ride the 50-mile route

this year as a tribute to us celebrating 50 years of Piroto.” For more information on how your business can get involved and support the hospice, please visit www.cynthiaspencer.org.uk or contact the fundraising team on 01604 973340.

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chamberchat

chamberchat Meet Chamber members and learn about the latest member benefits available to you What advice would you give to someone starting out? For me, you just have to do it and take action. It will be scary, a lot of time you won’t know what you are doing and you will make mistakes but you learn and grow for it.

member profile Lorraine Lewis Company: The Lewis Foundation

Which business person do you most admire? One of our incredible charity supporters Barry Tong from Stephensons Online. I love how Barry, together with his wife Katy, built their business from an idea and have grown it to the size it is today without any financial assistance or support, just passion, drive and determination.

Job Title: Co-founder and CEO

What does your organisation do? The Lewis Foundation provides adults diagnosed with cancer in hospital settings with a choice of free gift packs and support. How did it all start? My mother in law, Janice, was diagnosed with cancer in 2010. On the cancer ward, we saw so much isolation, loneliness, boredom and people not being able to afford things they needed or wanted as they were not able to work. Lee and I decided we had to do something about it. At the same time, we also had a young family member undergoing cancer treatment. On the children’s cancer wards we saw there was lots of gifts, visits and things to boost morale. On the adult wards there was nothing. We decided to replicate what we saw for children to adults. Just because you’re an adult does not mean that you don’t need support too. What’s your greatest achievement so far? Growing the charity to the size it is now from an idea we had all those years ago. It is amazing that we now cover so many areas across the Midlands (17 hospitals). What keeps you awake at night? Generating the funds we need to keep going. It has been a challenge the last few years with Covid-19 and then the cost-of-living crisis.

However, I am really grateful to have Lee, a good team, and supporters around me who I can be honest with, share how I feel and together we work on ways to ensure the funds are coming in so we can continue the work we do. What has surprised you most in your job? How hard it can be to persuade a patient that a gift in hospital is for free. You will see patients say no to a gift and then watch us go around handing them out to others, then when they realise no money has been exchanged, they call you back to take a gift! What’s the biggest risk you’ve ever taken – and did it work out? Stepping back from being a lawyer this summer. It’s a job I have been doing for the last 16 years, my first job since I left university, and I was good at it. However, I was not happy and The Lewis Foundation had grown to the size where I was struggling to do that and manage such an intense day job. I knew something had to give. The Lewis Foundation was where I felt I could make a real difference and it brought me joy.

What exciting projects is your organisation working on? Our surplus stock campaign, where businesses donate stock to our charity, which we sell via our retail outlet store in Grosvenor Shopping Northampton to raise funds. It is amazing to see the businesses that are on board with this, such as Stephensons Online, Mannol UK and Avon. All items on the outlet shop are now also available to buy online, giving us further opportunities to raise funds. What made your organisation join Northamptonshire Chamber and how are you making use of your membership? Joining the Chamber felt like being part of a really powerful and supportive community. I have met so many people from all different forms of businesses and charities. While it is an opportunity to showcase our work to raise awareness and support for The Lewis Foundation, I love that it is also a chance to build genuine connections and friendships. I have met so many amazing people. I love attending the networking events, expos and sharing what we are up via members news.

product spotlight: raise your profile Chamber Members have access to a wealth of marketing and media opportunities that can support your business to raise their profile, exposure, and brand awareness across the region.

TOP TIPS: Share your knowledge and expertise with the business community by submitting some top tips for publication via our website on our dedicated top tips page.

MEMBER2MEMBER OFFERS: Running a promotion or special discount? Submit your offer for promotion via our website on our dedicated Member2Member Offers page, to help push the services that your business provides.

JOB VACANCIES: Recruiting for your team? Upload your vacancies via our website to help grow your team.

NEWS: Got a good news story you’d like to share? Submit your articles for publication via our website on our dedicated news page and social media platforms. 60 inbusiness DECEMBER 2023/JANUARY 2024

MEMBER EVENTS: Running your own event? Let other members know by uploading it via our website. DIRECTORY: Make your business visible and allow potential customers/clients to find your business through our online members directory.

INBUSINESS: Shout about your business success by submitting an article for inclusion in our bimonthly business magazine. CHAMBER EVENTS: Make connections and build relationships with businesses from across the region by accessing a range of Chamber events, exclusively for members. CHAMBER LOGO: Let people know you are part of a powerful network by accessing the Chamber member logo to include on your business’ website, email signatures and marketing collateral.

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nextgeneration

nextgeneration Introducing the next generation of the region’s business leaders

member profile Lulu Pacey Company: Northamptonshire Chamber of Commerce & Milton Keynes Chamber of Commerce Job Title: Events and Marketing Administrator

Background – tell us a bit about you! I graduated in 2020 with a BA in Interior Architecture and Spatial Design. I worked in the industry for over two years, learning both commercial and residential design. After Covid19, I decided to change my career and follow my passion of social media. I started working as a Marketing Executive before joining the Chamber in 2022. What does your job involve? As Events and Marketing Administrator, I enjoy meeting many members across the range of events we run such as networking events, exhibition and awards ceremonies. My job involves processing event bookings and ensuring the events run smoothly. I also support on delivering marketing materials and events for the Local Skills Improvement Plan. This scheme supports filling the gaps within employment across the SEMLEP region. Why did you join Next Generation Chamber? Joining the Next Generation Chamber is beneficial to all young business people, as it assists you with building your networking community and learning about other people’s roles and how they could support you. The sessions are tailored to benefit the development of professional/personal growth. What has been your favourite Next Generation Chamber event and why? I enjoyed the networking events as they are informal but structured to encourage discussion and networking through activities such as quizzes. These events give me the confidence to engage with others at more networking events. Which Next Generation Chamber member do you admire? Why? There are many Next Generation members that are developing inspirational careers, it is great to learn from their experience and skills. I hope we can develop from each other and build strong professional connections.

What is the most important thing you’ve learned from Next Generation Chamber? From the Next Generation Chamber I have learnt that networking and building professional connections within your community is important for your career development.

You can learn from others around you and how they manage different experiences and challenges. Social media contact www.linkedin.com/in/lulu-pacey DECEMBER 2023/JANUARY 2024 inbusiness 61

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newmembers

newmembers Welcoming the newest members of Northamptonshire Chamber and Milton Keynes Chamber of Commerce 3RS IT Solutions Ltd IRTHLINGBOROUGH 01933 426129 www.3rs-it.co.uk Technology partner

Flip Connect HITCHIN 01462 417100 www.flipconnect.co.uk Telecoms Provider

Adams Property Contracts MILTON KEYNES 03003735793 www.adamspropertygroup.co.uk Property investment

FRWRD IT LTD London 01908 382492 www.frwrd-it.com IT Services & Solutions

Alfa Mortgages NORTHAMPTON 07778606254 www.alfamortgages.co.uk Mortgage brokers Arnold Engineering Plastics Limited NORTHAMPTON 01604 499651 www.arnoldplastics.com Engineering company . B Farm NORTHAMPTON 07724042057 Growing of micro herbs Bridgewater Home Care Northampton NORTHAMPTON 01604 926021 www.bridgewaterhomecare.co.uk/northampton Non-medical care at home Bulk Text Service NORTHAMPTON 01908 082000 Cost effective SMS services C2C Social Action NORTHAMPTON 01604 824080 www.c2csocialaction.com Charity Carbon Consulting Ltd T/A Auditel HORNINGHOLD 07354 954 099 www.auditel.co.uk Carbon, cost and procurement consultancy specialist Champagne Fire Truck MILTON KEYNES 07736 815413 www.champagnefiretruck.com Mobile champagne bar Cleanserv ATHERSTONE 07842 367301 www.cleanserv.uk Commercial cleaning company CyberScale Ltd NORWICH 01603 339550 www.cyberscale.co.uk Cyber security Emerge Renewable Solutions Ltd HUDDERSFIELD 07840 854675 www.emerge-renewables.com End to End solutions provider for the renewable energy world

Love Your Presence (Jaanlad) NORTHAMPTON 07921 437171 Holistic gift shop and wellness studio Macmaker Promotions RUSHDEN 07766 826792 www.macmaker.co.uk Events management specialist

Global and Inclusive Ltd MILTON KEYNES 07590606270 diversity, equity and inclusion

Milestone Projects MARKET HARBOROUGH 01858 414358 www.milestone-projects.com Warehouse and automation experts

Global Exposure LTD MILTON KEYNES 01908 229580 www.global-exposure.co.uk Advertising agency

Northampton Tennis CIC NORTHAMPTON 07738476680 www.northamptontenniscoaching.co.uk Affordable tennis coaching

Guilsborough Academy NORTHAMPTON 01604 740641 www.guilsborough.northants.sch.uk Single Academy Trust- Secondary School

Northamptonshire Titans Foundation KETTERING 07900 993211 www.titansfoundation.org.uk Basketball facilities

Icon Innovation Centre DAVENTRY 01327 304800 www.icon-innovation.co.uk Events centre

Paradise Computing Ltd NORTHAMPTON 01604 655900 www.paradisecomputing.co.uk Tech solution experts.

Ikea Milton Keynes MILTON KEYNES 01908 634600 www.ikea.com Home furnishing retailer I-Mark U KTD KETTERING 01536 507878 www.imarkuk.com Scalable solutions that increase efficiencies with the power of industrial coding equipment Insightful Group Ltd MILTON KEYNES 01908 686630 www.insightfulgroup.co.uk Insightful Group is a Pending B Corp that believes business should be a force for good Intercounty Truck & Van Limited WELLINGBOROUGH 01933 232600 www.intercounty.org.uk Sales and Servicing of commercial vehicles Job Centre Plus LEICESTER 0116 2063704 www.dwp.gov.uk Government department Joshua Thomas Media Ltd DESBOROUGH 07730333786 www.joshua-thomas.co.uk Calculating your carbon usage Kilsby Commercial Interiors DAVENTRY 01327 872 111 www.kilsbyinteriors.co.uk Commercial interior solutions

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Partnership Mortgage Group TOWCESTER 01327 354035 www.partnershipmortgagegroup.co.uk Building mortgage wellness. Sigma 3 Digital Ltd KETTERING 07938661085 www.sigma3digital.com Software and tech support Simply Techspace Ltd NORTHAMPTON 07817 403661 www.simplytechspace.com IT provider STORM Office Solutions Limited MILTON KEYNES 01908 272729 www.stormofficesolutions.com Office solutions - Printers, print management and visitor management

Sue Martin Authorised Utility Warehouse Partner MILTON KEYNES 07785736178 Utility warehouse SWFS Ltd- Bina Guhil WELLINGBOROUGH 07791596388 Finance Syncro Office Technology Ltd NORTHAMPTON 01604698220 www.syncro-group.co.uk Supply and support of office printers and photocopiers TJ Marketing Services Ltd NORTHAMPTON 01604 698948 www.tj-marketing.co.uk Marketing Wellness Metrics 07428 145562 www.wellnessmetrics.solutions.co.uk Evaluation of well-being initiatives x + why ltd MILTON KEYNES 07842243880 www.xandwhy.co.uk Flexible workspaces Xiria MILTON KEYNES 01252 933633 www.xiria.co.uk IT managed services and security provider Yellow Bus Catering NORTHAMPTON 01604 969076 Events catering YMD Boon LTD MARKET HARBOROUGH 01858 464482 www.ymdboon.co.uk Multi-disciplinary construction consultancy Yusen Logistics UK Ltd MILTON KEYNES 01908 364749 www.yusen-logistics.com A global supply chain logistics company

new partners Welcoming the newest partners of Northamptonshire Chamber and Milton Keynes Chamber of Commerce.

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