inbusiness Feb March 23

inbusiness

#strongertogether

Two chambers one vision

Strengthening of bonds will lead to innovation and success

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Avery warm welcome to this, the first edition of our newly-merged inbusiness magazine, serving the business communities of Northamptonshire and Milton Keynes.

The publication of this magazine marks the start of an exciting new chapter in the history of both Chambers - one in which we can look ahead to a shared future and the exciting new opportunities for collaboration and innovation it will undoubtedly bring.

Among those opportunities is the Northamptonshire Business Exhibition taking place at Kettering Conference on 8 March which will bring hundreds of business leaders from across Northamptonshire and Milton Keynes together for a day of networking and information.

This showcase event, organised by our Chambers who have decades of experience of hosting events on this scale, will be full of key exhibitors from across our community. It is free for all visitors and it promises to be a day not to be missed.

inbusiness also embodies our shared vision - Stronger Together. Every page is a celebration of our partnership, our creativity and our successes - and this edition is certainly no exception.

Inside this special, inaugural edition of inbusiness you will find our annual awards supplement, packed full of photos and stories from the Northamptonshire Business Awards which took place in November.

Whatever you’re doing today take a moment to look back on an extraordinary night, celebrate your own achievements and allow our community to inspire you in everything you do.

Louise Wall

CEO, Northamptonshire Chamber and Milton Keynes Chamber of Commerce

DISCLAIMER: Inbusiness is produced on behalf of Northamptonshire Chamber and Milton Keynes Chamber by Kemps Publishing Ltd and is distributed without charge to all Chamber members and other leading businesses in Northamptonshire and Milton Keynes.

The Chambers and the publisher are committed to achieving the highest quality standards. However, views expressed in the magazine are independent and while every care has been taken to ensure that the information it contains is accurate, neither Northamptonshire Chamber, Milton Keynes Chamber nor the publisher can accept any responsibility for any omission or inaccuracies that might arise.

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business report

inbusiness keeps Northamptonshire Chamber and Milton Keynes Chamber members up-to-date with the latest business news

A new lease of life for historic factory

Vulcan Works provides lettable office space, workshops, meeting rooms and co-working spaces for business owners from its newly revitalised space in the heart of Northampton’s Cultural Quarter.

The transformation of the Grade II listed former ironworks factory has been months in the making and the extensive construction works have created an impressive, state-of-the-art centre for local businesses to thrive, while being true to the building’s heritage.

The refurbishment works have been funded by West Northamptonshire Council (WNC) and South East Midlands Local Enterprise Partnership (SEMLEP), who facilitated a Local Growth Fund contribution of £6.3m, together with £3.06m from the European Regional Development Fund.

The hub, which is managed by Oxford Innovation Space, has already created quite a buzz, with plenty of interest from prospective tenants and businesses booking to use the space.

Centre manager Garrick Hurter said: “We have been busy preparing the centre ready for everyone to see, getting signage approved and making sure all the infrastructure is raring to go. Now we are proud to open our doors and

around 150 start-up businesses in its first 10 years, creating around 500 jobs in the area. The centre has also pledged to work with local contractors and agencies, ploughing more money back into the local economy.

welcome the business community, who I know will be wowed by the incredible facilities on offer. Our thriving creative community begins today, and I am excited to welcome you all. Whether you’re a start-up or want to scale up, we want to hear from you. Get in touch and make use of this extraordinary space.”

It is estimated that Vulcan Works will support

Cllr Daniel Lister, cabinet member for economic development, town centre regeneration and growth at WNC, said: “Vulcan Works has been a hugely exciting project to be involved with and I am delighted with how the space looks and feels. I am immensely proud that Northampton now boasts such an innovative and inspirational hub for fledgling creative start-ups, giving them the tailored support they need to flourish. I look forward to seeing the countless success stories that will, no doubt, come from this fantastic venture.”

To find out more about Vulcan Works or request a show around, email info@vulcanworks.co.uk

A brand new £14m hub supporting start-up businesses in creative industries opened its doors on 1 February.

Vulcan Works interior

‘Now we are proud to open our doors and welcome the business community, who I know will be wowed by the incredible facilities on offer’

Dachser makes two key hires as it moves into UK market

Dachser UK’s newly-appointed regional sales and commercial manager, Mark Cosgrove and branch manager, air and sea logistics Northampton, Chris Radley

Northampton-based Dachser UK has announced two new appointments designed to strengthen growth in the UK and Ireland.

Mark Cosgrove fills a newly-created role as regional sales and commercial manager responsible for both countries, while Chris Radley as branch manager, air and sea logistics Northampton, assumes full responsibility for Dachser’s Air & Sea Logistics (ASL) activities across the UK.

Mark Rollinson, Dachser UK’s managing director said: “Mark has an enviable depth of experience in the UK and Ireland’s road logistics market. I am convinced that his expertise in the sector along with his extensive market knowledge will be instrumental in the development of our services over the coming years, and will add significantly to the growth of our business in the UK and Ireland.

“The growth trend of ASL provides us with an ideal opportunity to invest further in this element of our business. The international freight forwarding sector continues to be an attractive market and the synergies we can offer customers with our interlocked ASL, European road distribution and logistics services are highly beneficial. Chris will be taking a leading role bringing these offerings to the market.”

Changing trading conditions for exporters and importers in both the UK and Ireland have brought many new opportunities for customers which Dachser UK will help them to exploit.

Cosgrove’s lengthy management experience will strengthen the UK and Irish subsidiary of Europe’s second largest distribution company in the groupage market segment coordinating key customer relationships. Radley’s task will be to build on the momentum created by record growth in its ASL business unit last year.

For more information visit www.dachser.co.uk

Major investment in EV charging points

Electric vehicle drivers in North Northamptonshire will have more charging points to choose from thanks to a new project being driven by the region’s council.

North Northamptonshire Council is planning to install around 80 new sockets in 21 sites around the region in early 2023.

The charging points will be installed, operated, maintained and funded by the UK’s fastest growing charge point operator, Liberty Charge, with the support of its delivery partner, Virgin Media O2.

North Northamptonshire’s councillor Graham Lawman says climate goals will only be reached by installing the infrastructure to support EVs on North Northamptonshire’s residential roads.

He said: “We’re delighted to provide these additional charge points, in order to help accelerate the move to more sustainable methods of transport,” he says.

“Without the infrastructure in place, it would be impossible to accommodate the growing popularity of EVs in our area and beyond. The fully-funded solution means there is zero cost to the tax-payer – of added importance in today’s financial climate.”

In consultation with North Northamptonshire Council and local residents it is proposed that two 22kW/h fast charging points, each with two charging sockets, will be located at:

• Barton Road

• Hawthorn Road

• Headlands

• Linden Avenue

• Pytchley Road

• The Grove in Kettering

• Campbell Road

• Cecil Drive

• Telford Lane in Corby

• Doddington Road

• Hatton Avenue

• Irthlingborough Road

• Roberts Street in Wellingborough

• Market Hill in Rothwell

• Victoria Street in Desborough

• Midland Road in Rushden

• Midland Road, Queensway

• Wood Street in Higham Ferrers

A single 22kW/h fast charging point, with two charging sockets, will be installed at Station Road and York Road in Kettering.

Drivers of electric vehicles in Northamptonshire will soon have more charging points to choose from

business report

Trophy manufacturer adds glitz and glamour to awards night

Apremium glass trophies that the winners took home from the Northamptonshire Business Awards.

Jaycee Trophies, based in Corby, supplied three varieties of award, each incorporating a star design and awarded in a protective presentation case to ensure they reached the recipient in pristine condition.

Owner Matthew Clark said: “The awards supplied were weighty, shiny and attention

Chamber members and since they joined the Chamber family, they have provided the awards for the last two Northamptonshire Business Awards ceremonies.

Matthew added: “It is a real glitz and glamour occasion - the perfect showcase for our corporate awards. The ceremonies are very well supported by the members, and we are so pleased to know that the awards are well received!

business joined Northamptonshire Chamber of Commerce, we feel part of a bigger family. We look forward to enveloping ourselves more in the NCOC culture and we cannot wait to see what 2023 brings! Hopefully many more celebrations.”

grabbing due to the way the light catches them under the awards night stage lights.

“Celebrating achievements is exactly what our business is all about - without these celebrations - we wouldn't exist.

“It is wonderful to know that we play a part in each of those celebrations - be it a child’s first Player of the Season trophy or an adult’s Best New Business of the Year Award. We know how important that moment is. To be recognised for any achievement will always be a positive experience. Having a beautiful, well-presented award is part of that moment. A true keepsake.”

Construction club launched for tradesmen

A new ‘club’ for sharing information within the construction industry was launched in September to mark National Tradesmen Day.

The Construction Club, created by Parm Bhangal of My Build Estimate, is a WhatsApp group consisting of 171 builders, homeowners, and property developers.

It provides a place for people to communicate and ask questions about the construction industry and building projects. Participants can compare costs, share best practice and offer networking opportunities.

Parm Bhangal said: “We speak to builders, homeowners and property developers every day, but we often found that they weren’t able to communicate with each other. There simply wasn’t an easy, practical way to do that.

“It became clear there was a real need for a

forum where they could informally ask questions of each other, gauge opinions and communicate in a way which moves the industry forward.

“With our contacts and knowledge of the industry, here at My Build Estimate we were in the ideal position to set up this WhatsApp group and allow participants to easily reach out to each other with questions, ideas and networking opportunities.

“We’ve seen numerous people helped through the group already. A problem which could perhaps have been causing a costly and stressful headache for one person, is easily remedied with a quick piece of advice from another.”

For more information, and to find out how to join the Construction Club, visit mybuildestimate.co.uk

Parm Bhangal

‘Celebrating achievements is exactly what our business is all about - without these celebrations - we wouldn't exist’

Campaign is great way to give back

Anew campaign led by a local charity will provide Northamptonshire retailers with an innovative way of giving back, while reducing their own waste and becoming more sustainable at the same time.

Working in partnership with Northamptonbased retailer Sol Retail, The Lewis Foundationwhich provides free gift packs to adult cancer patients in hospital - is calling on retailers across the county and the Midlands to consider donating surplus stock which can be used to raise vital funds for the thousands of individuals they support each year.

Barry Tong, owner of Sol Retail, has been donating stock to the charity since they met by

chance at a fundraising event in 2018. Since then, his company has gifted over £200,000 worth of products to The Lewis Foundation and is passionate about encouraging other local businesses to do the same.

He said: “Our donations provide The Lewis Foundation with multiple opportunities to keep doing what they’re doing, to drive revenue and continue to help others. You often don’t see the end result, but these gifts are going to those in need and those locally. We donate so much

product because we know they do so much good with it and it helps push their work further.”

The items received by The Lewis Foundation are used as tombola prizes and included in patient gift packs. The branded products can be re-sold at their monthly pop-up shop based in the Grosvenor Centre.

Lorraine Lewis, CEO at The Lewis Foundation said: “The donations from Barry as well as his advice and support over the years have been invaluable to the work we do. It’s a model that works brilliantly and provides a way for local businesses to give back to the community while

reducing waste. We’re keen to bring more and more businesses on board in 2023.”

The Lewis Foundation will be promoting the sustainability campaign with the help of Barry at Sol Retail through their LinkedIn and social channels, as well as making direct contact with retailers to ask for their support.

There are no restrictions on the type of stock they can receive or how much.

For more information on The Lewis Foundation visit: www.thelewisfoundation.co.uk

Kelmarsh Hall reopens to public

Kelmarsh Hall and Gardens are set to open their doors to the public again for their 2023 open season.

After such a successful season last year, having welcomed a record number of visitors, and with so many excited events planned, the team is delighted to be welcoming back their volunteers and visitors.

From Sunday 9 April the gardens, woodland, lakeside, and fairy walks will be open for the public to explore. Along with the gardens, the hall will be

open featuring The Story of Kelmarsh exhibition and their award-winning ‘Coalmarsh’ exhibition.

Visitors can also explore the old servants’ quarters and laundry rooms, showing the Victorian working life. Visitors would be pleased to know that the popular Sweet Peas Tearoom will also be making a return to Kelmarsh, serving light bites, lunches, and hot drinks.

Visitors can find the opening times on the Kelmarsh website www.kelmarsh.com

Kelmarsh Hall will be opening its doors to the public in April

Photo credit: Rob Benedict

‘The donations from Barry as well as his advice and support over the years have been invaluable to the work we do’

Lorraine and Lee from The Lewis Foundation are pictured with Barry and Katy Tong from Sol Retail

Trying to tell the truth about vaping

that have flooded the market. So we decided to give our shop a fresh new look and incorporate educational, informative and engaging facts about smoking and vaping into the design. We’ve used NFC technology so customers can scan their mobile phones to take them to the resources we use to educate ourselves, allowing them to read and digest information at their own pace.

At Right Vape, we have redesigned our retail business to help educate smokers and nicotine users on the safe use of vaping products after the rise of illegal ‘disposable’ vaping products that have got the nation hooked.

For almost six years, Right Vape have been advocates for using safe vaping products for Smoking Cessation, only selling low powered devices that are suitable for switching from combustible tobacco. We have achieved thousands of successful long-term ‘quits’ and helped many clients even stop vaping and using nicotine completely. The reality is that many long term smokers do need to continue using vaping products for the long term as harm reduction, as they would simply revert back to smoking if those products weren’t available.

Vaping is regularly in the press for all the wrong reasons:

• Popcorn lung

• EVALI lung disease

• Teenage vaping

• Illegal disposables

It’s very disruptive and distracting to smokers looking to make the switch to the one thing that currently achieves the best long term success with cessation compared to traditional nicotine replacement therapies like patches, lozenges and gum.

Over the years it’s become harder to communicate accurate information to our community, especially since the pandemic and the rise of illegal, poor quality vaping products

We’ve spent years researching statistics on smoking prevalence and using vapes to stop smoking, and actually delivered a contract for the Northamptonshire Stop Smoking Services for two years pre pandemic. We deliver ongoing behavioural support to NCSCT standards and where possible, use a monoxide monitor to help us monitor smoking rates and recommend appropriate nicotine doses to our clients. It’s always been our mission to give up to date, accurate guidance based on what key organisations like the NHS, Cancer Research, ASH and the Government are saying about smoking and vaping.

The industry was, up until the pandemic, very protected by laws and standards implemented in the UK for vaping products. All UK manufactured liquids were closely monitored to the Tobacco Products Directive (TPD) and consumers were able to access good quality products without really paying too much attention to what they were buying. Then the influx of single use products, many illegal, containing liquid manufactured overseas changed everything. The industry has gone backwards in terms of quality but we shall continue to steer our customers in the right direction with our high-quality products.

For more information, call or checkout our website and socials

Tel: 01604 212 078

Email: info@rightvape.co.uk

Website: www.rightvape.net

event in focus

The one event that your business can’t afford to miss!

The countdown has begun to the premier business event in the region – the Northamptonshire Business Exhibition - which takes place on 8 March.

Organised by the Northamptonshire Chamber, the trusted partner for businesses across Northamptonshire and Milton Keynes for more than 100 years, the first exhibition of 2023 will be held at Kettering Conference Centre between 10am and 3.30pm, with hundreds of businesses coming together for a day of discussion and networking, which is free to attend.

We’re delighted to be supported by a diverse range of organisations including key stakeholders such as, North Northamptonshire Council, West Northamptonshire Council and the University of Northampton, with many other partners due to be announced soon.

Exhibitors already confirmed include Chamber Business Partners, Wilson Browne Solicitors, MANNOL UK, dbfb, Global Health Tests, Opus Energy, Commsave, WT Transports and Right Digital Solutions.

Louise Wall, CEO from Northamptonshire Chamber and the Milton Keynes Chamber of

Commerce said: “If you do business in Northamptonshire, you simply cannot afford to miss the Northamptonshire Business Exhibition –the biggest event of its kind anywhere in the region.

“There will be more than 70 stands, showcasing the very best Northamptonshire has to offer. We already know that Northamptonshire is one of the best places to do business in the UK, but this event will give you the chance to see for yourself, with plenty of opportunities to meet industry leaders and the most influential people in our business community.

“Our community is the beating heart of industry in Northamptonshire, where we have been championing local businesses and their people for generations. When it comes to organising events on this scale and bringing our county’s innovators together, nobody is better placed to deliver. We look forward to seeing you there.”

A packed schedule of events begins with Business Before Hours – sponsored by LSIP, free

fact file

• Over 70 stands

• Open to both members and non-members

• Networking opportunities and events

• Free to attend

to attend for all, between 8.30am and 10am – a unique opportunity to network with other businesses over a breakfast roll and a coffee. It’s free for members and only £15 plus VAT for nonmembers.

Taking place on International Women’s Day, we will be hosting a panel discussion event run by the Chamber’s Women With Vision network which aims to highlight this year’s theme of #EmbraceEquity and how we can achieve this.

Later in the day, delegates can take part in a free Speed Networking event, in collaboration with NNBN, between 1.30pm and 2.30pm.

For more information about the exhibition visit www.northantschamber.co.uk or follow our dedicated LinkedIn page.

For the latest updates as the exhibition approaches, don’t forget to follow #NNEXPO.

Mark swoops in to role at Sloane Helicopters

Sloane Helicopters has announced the appointment of Mark Abbey who has joined the company as its Operations Director.

Mark will oversee all operational areas of the company including maintenance, Part M, logistics, flight operations and flight training.

Having been the CEO and Regional Director for CHC EMEA before joining Sloane, Mark brings a robust wealth of aviation experience with him, spanning more than 40 years.

Starting his career as an engineering apprentice with BAE SYSTEMS, Mark quickly progressed to executive positions, including managing director for Hampson Aerospace PLC. Throughout his career, Mark has developed a solid technical background, gaining invaluable operational and management experience across the world.

Mark said: “I am excited to be joining such a multifaceted company as Sloane.

“With more than 50 years of outstanding services built on trust, expertise and safety, I look forward to commencing my role as the Operations Director, working toward growth and increased resilience for Sloane.”

Chairman David George said: “We are pleased to welcome Mark to Sloane Helicopters. His wealth of experience within the aviation industry not only strengthens but brings greater resilience to the management team.

“Mark’s appointment underpins the Company’s long-term investments in support of its continued expansion and forthcoming growth plans. This is an exciting time for the future of Sloane.”

For more information on Sloane Helicopters, visit sloanehelicopters.com

Take a Minderful approach to your mental health

Minderful will be one of the ground-breaking businesses exhibiting at the Northamptonshire Business Exhibition on 8 March.

Developed by two friends, Dr Nick Prior, an NHS doctor who specialises in mental health, and James Harrop, an advertising creative, Minderful is leading the way in providing wellness solutions with a vision to create a world where looking after your mind is easy.

Dr Nick explains: “Minderful for Work is a B2B(2C) workplace wellness solution that offers a fresh and fun approach to mental health that empowers individuals and teams to build wellness routines that improve their health and happiness.

“We support organisations through consultancy, workshops, and access to an awardwinning app.

“Our experts work with businesses to create a bespoke mental health strategy and plan. We deliver a range of interactive workshops that educate and motivate people to invest in a diverse and personalised wellness routine. The app allows people to integrate their wellness routine into their daily lives and has been endorsed by Orcha as a digital health tool for the UK National Health Service (NHS) and featured by Apple as App of the Day in May 2022.

“We look forward to introducing ourselves and Minderful to the community and sitting alongside other inspiring local businesses in the Northampton area.”

Aerospace expert joins Milton Keynes Chamber

Association Ltd (ARA) in Bedford has been at the forefront of international aerospace research.

The company designs and manufactures high specification instrumented models and equipment for use in its suite of world class wind tunnels and supporting test facilities as well as delivering computer simulations to test designs of new aircraft.

If you have ever flown on an Airbus passenger jet, the work we have done helped make your journey possible – and every RAF fighter jet protecting the UK had its design tested within ARA’s facilities.

For the last 10 years, supported by government investment, ARA has been working on new, world class and world leading capabilities to support the development of the next generation of aircraft – from passenger jets with 30% less fuel burn to fighters that can fly without a pilot. Now, ARA is making its world class and world leading engineering capabilities available to everyone.

Christopher Burke, ARA’s head of new markets said: “We are launching a new service

– ARA Prototypes – which is intended to help companies develop and test new ideas rapidly and affordably. Any combination of our services can be cherry-picked from computer aided design and simulation to advanced manufacture to physical testing of equipment

Mark Abbey, operations director at Sloane Helicopters

James Harrop and Dr Nick Prior from Minderful

and systems – including those needing very high-pressure air and high voltage electricity.

“We are proud to be a new member of the MK Chamber of Commerce and we are looking forward to getting to know our fellow members.”

Naturally Tribal to the rescue - skincare brand in collaboration

Skincare brand Naturally Tribal Skincare is teaming up with legendary adventure pups Paw Patrol to launch a range of hair and body products for children.

Pharmacist Shalom Lloyd from Milton Keynes started Naturally Tribal Skincare in 2014, after giving birth to twins.

‘One in five children in the UK suffer with a skin condition’

Her son, Joshua, suffered with extreme eczema and itchy irritation. Shalom couldn’t bear the idea of smothering his sensitive new-born skin with chemicals and steroids, so she developed a clean, green and synthetic chemical free range to manage her son’s skin, naturally.

Since then Naturally Tribal Skincare has continued to grow and an opportunity to develop a brand with global entertainment giant Paramount, the licence-holders for Paw Patrol, is a dream come true.

Due to launch in April, the Clean and Soft Skin, Clean and Soft Hair and Clean and Soft Starter kit combine value, education and fun, in collaboration with the Institute of Technology learners at Milton Keynes College, and allow parents to confidently use the products during bath time while caring for their children’s’ skin.

One in five children in the UK suffer with a skin condition and the NHS spends up to £700m per year on skin conditions. The Soft and Clean sets offer a selection of natural products suitable not only for parents looking to manage their children’s skin conditions naturally but also parents who want to use products that nurture their children’s skin using the power of nature.

Amazon’s investment in the region tops a staggering £1.7m

Amazon has invested more than £1.7bn in Northamptonshire, Leicestershire and Rutland since 2010 according to a new report.

The Amazon UK Economic Impact Hub provides regional data on jobs created by Amazon locally, the number of regional independent small businesses supported by the company, the level of economic activity driven by Amazon’s investments and the export sales recorded last year by small businesses in Leicestershire, Rutland and Northamptonshire selling on Amazon.

Amazon’s investment has also led to the production of goods and services that contributed an estimated £1.8bn to the region’s GDP since 2010 and created around 8,000 full and part-time jobs in the East Midlands.

More than 470 people in the East Midlands have completed Amazon’s employability skills training programme since 2010 and more than 200 apprentices in the East Midlands have

qualified from the Amazon Apprenticeship programme.

Small businesses from the region selling on Amazon recorded more than £110m of export sales in 2021 and, in partnership with the charity Magic Breakfast, Amazon delivered more than 240,000 healthy breakfasts to vulnerable children and schools across the East Midlands in 2021.

David Hall, site leader at the Amazon Fulfilment Centre in Daventry said: “We help more than 2,500 small businesses across Leicestershire, Rutland and Northamptonshire sell on Amazon and reach customers around the world, and we also continue to support community organisations across the region through donations and volunteering. Recently, we have donated to a range of good causes including Harris Ballantyne Foundation and Chelsea's Angels while working with Magic Breakfast to deliver healthy breakfasts to vulnerable children and schools.”

fact file

Investment in the region: £1.7 billion

Full and part-time jobs created: 8,000

Qualified Amazon Apprentices: 200

Export sales for small businesses in 2021: £110 million

Magic Breakfasts delivered to vulnerable children and schools: 240,000

College restaurant offers theme nights

A series of theme nights and special lunches are on offer at The Manor Restaurant, run by Tresham College close to its Corby campus in Northamptonshire.

As the winter turns to spring it’s time to emerge from hibernation and enjoy more sunshine thanks to the team at Wine Chateau Ltd.

Instead of the bold, oaky wines we traditionally enjoy in the winter months, spring is the perfect time to enjoy refreshing styles with floral, fruity flavours like Riesling, Sauvignon Blanc, Viorica or Pinot Grigio.

Cristina Paunoiu, operational manager at Wellingboroughbased company Wine Chateau said: “Here are some of my favourites for you to enjoy this spring.

“Sauvignon Blanc PGI 2019 is a medium bodied white dry wine which will surprise you with a bouquet that explodes in fresh aroma of blackcurrant and green apples.

“Pinot Grigio 2020 will take you to a tropical delight with a bouquet that reveals aroma of melon and mango.

“As a dry rose wine, Malbec & Shiraz 2021, is full of freshness and reveals aromas of wild berries and ripe strawberries.

“As a lighter red dry wine, Pinot Noir, can be enjoyed on its own.”

Open to businesses as well as families and friends, the events offer a great way to sample some of the latest fashions in food at very reasonable rates.

On Wednesdays, lunches will be served from 12pm until 4pm throughout term-time until May. These can be specially crafted to suit all dietary and celebration or event style requirements.

There are also warming curry nights, and A Taste of Ukraine - a fundraising event with the menu designed by Level 3 student Laszlo Bodnarjuk, 27, who has family back in the war-torn country.

College catering course manager Andrew Robinson said: “The Manor Restaurant provides an authentic industry environment for students to practise their skills, and with up to 50 covers the pressure is real. It also allows the public to sample the skills of new up-and-coming chefs.”

A wine list fit for warmer weather

Financial planning firm celebrates fifth anniversary

Aleading financial planner is celebrating five years of trading with a rebrand and the launch of a new look website.

O’Sullivan Financial Planning was established by finance expert Conor O’Sullivan (pictured), who, half a decade on, has since grown his team to include two further financial planners and a paraplanner.

Conor is a Certified Financial Planner, Chartered Financial Planner and Fellow of the Personal Finance Society – only 5% of UK advisers are qualified to this level – and works closely with business owners and high net worth individuals to manage their investments and assets to create and maintain the life they want.

This includes pensions, insurance, estate planning, savings and investments. This has earned him a reputation of being the ‘lifestyle

financial planner’, focusing not on a client’s money but on what that money can do for the client. He makes it his mission to get to know his clients so he can help them to ’create a life well-lived’.

The new website - osullivanfp.co.uk - not only showcases the updated branding created to mark the milestone, but it also offers advice, case studies and insights to help people whatever stage of life they are in, from high earners and business owners to those looking to retire.

Conor, who has been in the industry almost 20 years, said: “It feels like a momentous occasion to reach our five-year anniversary, but I’m very much running a marathon not a sprint. Equally, most businesses don’t last five years so it is certainly a milestone to celebrate.

“The reality is that I’m looking more at the next 20 years and what they look like and

bringing in the next generation of advisers for the business.

“We have seen a lot of organic growth, growth this year which comes from decisions and actions taken three or four years ago – it’s the snowball effect of building relationships, both with clients and other trusted professionals such as accountants and lawyers. You need to put the work in in the short term to benefit in the long term. With the additional two advisers who have joined in the last quarter the growth should accelerate even further.

“Most importantly, I just want to continue to do the right thing for the client, and I feel like everything else will take care of itself.”

For further information about O’Sullivan Financial Planning visit www.osullivanfp.co.uk

Why your workplace needs a Menopause Champion

Introducing champions can be a valuable way of managing emotional issues in the workplace, according to menopause and trauma coach, Valerie Clark.

Menopause is being talked about more than ever before and, with women over 40 the fastest growing demographic in the workplace, it is important to have a menopause policy and framework in place. As part of this process, Valerie suggests introducing a Menopause Champion to help women feel supported and to open up important conversations.

Time for champions: Valerie Clark

Valerie said: “Having a menopause policy and framework shows that as an organisation, you are bringing positive change around menopause. Not having one means you run the risk of losing talent and experience which could cost thousands to replace.”

Similarly, trauma in the workplace is a growing problem. Valerie explained: “The past couple of years have been challenging times for many of us and The Great Resignation has proven that people have higher expectations from their employers than they did pre-pandemic. People have faced a pandemic and lockdown, racial violence, political upheaval with the change of prime ministers, environmental disasters and extreme climatic changes, war in Ukraine and anxiety and depression has risen in our population in both adults and children. This has highlighted the need for organisations to have a Trauma Informed Champion in the workplace.”

For more information on midlife, menopause and mind visit www.valerieclarkcoach.com

Move quickly if you want to snap up the best staff

A Kettering-based recruitment business is urging businesses to act quickly in order to attract staff in the current economic climate.

Katie Morris, of Wills Consultants, has emphasised the importance of acting immediately if you find a potential candidate.

She said: “We are experiencing a candidate driven market at the moment. We are strongly advising our clients on the need to have a recruitment plan in place. This is to ensure that candidates are not left waiting between the stages of the recruitment process. There is a real risk of losing good candidates to other employers if your recruitment plan is not streamlined with a quick turn round. We are also advising companies to review salaries and benefits packages, such as flexible working and

Web Alliance goes for gold at SME Business Awards

won the Gold Award in the Family Business of the Year category at the Northamptonshire SME Business Awards in November.

Web Alliance is a Northampton-based software solutions and consultancy. If you’re

Untether yourself from business waste

Have you ever wondered how many tethered cats you have in your business? If so Applied Lean Consulting (ALC) might be able to help.

the-shelf software which is not quite working for your business and your clients and staff are unable to access the system effectively and efficiently then the team at Web Alliance can help.

salary sacrifice schemes to ensure they remain an attractive employer.

“Salaries need to be attractive and should not fall below the industry minimum.

“We are seeing an increase of counteroffers. Employers are realising that staff are looking elsewhere, therefore, our advice, is to review their current salaries and benefits packages to retain employees.”

Once an offer has been made and accepted there can be a delay in the candidate starting their new role especially if they have a notice period.

“Communication is key here,” added Katie. “Regular communication with the candidate gives a positive impression of the company it keeps the candidate interested.”

Wills Consultants offers a wide range of services which can be tailored to suit individual clients.

Visit: www.willsconsultants.com

Working with a select group of associate consultants, ALC can help you to eliminate waste and drive efficiency in your businesses leading to significant savings.

Tim Scurlock, director of ALC said: “We often share the following story to get people thinking about the ‘waste’ in their business.

“Once there was a monastery where the monks befriended a stray kitten. While they played with it in the garden, it became a distraction when they went to pray. The Abbot solved the problem by buying a tether to restrain the cat outside the chapel while the monks were praying. Time we nt on and the cat grew up and became a part of the monks’ daily life. Then one day, the cat died and the monks were in crisis. How could they pray without a cat being tied up outside? After some discussion, they went into town to buy another kitten.

“How many tethered cats do you have in your business? How much value do they add and how much do they cost you? At ALC we’re cat lovers, but we also know what adds value to process and what waste looks like.”

Visit: www.appliedleanconsulting.com

Katie Morris

‘Salaries need to be attractive and should not fall below the industry minimum’

Ashish Kumar from Web Alliance said: “We were delighted to receive the award. Our team can help you with truly bespoke software which will learn and adapt to your existing working style so that you don't have to change how work and learn the software.

Kate helps small firms on their HR journey

AHR and training company in Cogenhoe has celebrated 12 months in business. Ena HR and Training Ltd was established in January 2022 by Kate Coulson after working in corporate HR and management roles for more than 20 years.

When Covid hit, Kate seized the opportunity to live in Greece for a year- a place she calls her ‘second homeland’. In December 2021, Kate knew she didn’t want to return to the corporate world. She wanted a high level, strategic role that fitted around her family. After helping a friend with taking on her first employees, Kate realised she could set up her own business supporting SMEs.

Kate’s love for Greece is reflected in her business name with Ena meaning ‘one’ in Greek. Ena is also the goddess known for

overseeing the preparation for a journey.

Since January last year, Kate has turned over £40,000, onboarded 11 retainer clients, launched a leadership and management training programme and been awarded three grants to invest in her business. She has also been appointed president of a new BNI chapter in Northamptonshire – the first online chapter in the region.

Kate said: “I’ve loved working on and in my business this last year, getting to know my clients and their businesses and meeting people at networking.

“HR is not just about policies and compliance. I can make a real difference to a business through training, processes and engaging and retaining staff. That’s what really drives me.”

A swift and secure currency service

Swift FX Limited was founded by Michael Vaughan and David Hodgson to provide a secure and personalised service in an increasingly automated foreign currency exchange sector.

Michael has held a number of senior positions in the FX industry since 2006 gaining a reputation for excellent personal service and reliability giving great peace of mind to existing and new clients. David has held senior risk management positions with a number of the UK’s leading banks for 40 years. He shares Michael’s ethos of working for the benefit of customers, building close relationships which are based on integrity, transparency and value for money allied to prompt and accurate delivery.

Accounts can be opened on-line at www.swiftfx.co.uk.

Swift FX provides currency exchange to private individuals, typically for foreign property purchase and sale, and to business clients who undertake cross border trade. Contracts can be either spot or forward and derivatives thereof. Swift FX can offer the most competitive rates in the market, and the team is confident it can beat any quotation you might have on a like for like basis.

David said: “We are delighted to be joining the Milton Keynes and Northamptonshire Chamber of Commerce and very much look forward to helping members with any of your currency exchange requirements.”

Kate Coulson celebrates the first anniversary of her business, Ena HR

Ashish Kumar from Web Alliance pictured receiving the Gold Award in the Family Business of the Year category at the Northamptonshire SME Business Awards

‘How many tethered cats do you have in your business? How much value do they add and how much do they cost you?’

Ballyhoo brings back popular PR Academy

APR training programme for small businesses is recruiting for a second cohort following a successful pilot in 2022.

Ballyhoo PR’s PR Academy ran for six monthly in-person sessions from September, each focussing on a different element of public relations: how to get media ready, formulating a PR plan, writing a press release, pitching to the media, crisis management, and what to do with press coverage to promote your business.

The programme was designed for business owners or those working in marketing roles for a small or medium-sized business (SMEs) and have responsibility for generating press coverage. Those who attended the pilot programme included a foot health company, HR business and youth charity.

Now, doors are open for the next intake. Again, the sessions will run over six months, with the first taking place in April. All classes will be taught at Ballyhoo PR’s office in Lamport, Northamptonshire and end in August with a graduation ceremony and certificate presentation.

Emma Speirs, director of Ballyhoo PR, said: “The Ballyhoo PR Academy was an idea in my head for a long time and it has been amazing to see it actually come to life. The students who have taken part have fully embraced it and taken their learnings back to their organisations, planning their communications, launching social media campaigns and seeking out collaborations that have resulted in press coverage and even a radio interview. I can’t wait to see what the next cohort of students can achieve.”

To book your place or request more details, email emma.speirs@ballyhoo-pr.co.uk

How a smart meter can help you save money

Firms of all sizes are currently confronted by a host of challenges, from soaring energy bills, labour shortages, spiralling inflation, and climbing interest rates.

As a business owner, you need to ensure that your doors stay open and that your business can thrive no matter what the season brings.

Did you know that a smart meter could help your business this winter and beyond? Smart meters are the next generation of gas and electricity meters currently being rolled out in homes and small businesses across Great Britain by energy suppliers.

If you are looking for practical advice to help tackle these challenges, a smart meter could be a positive step for your business.

Make informed choices about your firm’s energy usage

A smart meter could give you valuable insights into how your business uses energy, day and night, helping you to identify ways to reduce your energy use.

Close the door on estimated bills

Installing a smart meter is a positive step in taking control of business outgoings. Once installed, smart meters digitally measure how much energy you’re using and send your meter reading directly to your energy supplier at agreed intervals, putting an end to estimated bills.

Don’t let energy costs keep you awake at night

Installing a smart meter can help you closely monitor where you spend your money, helping with planning and projection of costs in the short, medium, and long term. They allow you to spend less time worrying about cash flow and more time running your business.

Find out if you are eligible for a smart meter

Whether you rent or own your business premises, you could still be eligible. If you don’t have your own gas and/or electricity meter, ask your landlord if they plan to get one for your building. Half of eligible businesses across Great Britain already have a smart or advanced meter installed.

Firms with 10 employees or less could be eligible for a smart meter. Visit: www.smartenergygb.org to find out whether you are eligible. You can also contact your energy supplier or broker.

Emma Speirs, managing director of Ballyhoo PR, and founder of the Ballyhoo PR Academy

We offer a range of homemade dishes inspired by our country of origin Jamaica.

We make our own sauces, seasonings and pickles to make our food totally original. Starters, mains and desserts are bound to tantalise your taste buds and take you on an island adventure.

With top class service we make our guests feel like you’re part of the family, whether you’re on your own or part of a big group. Come

Vizion

a different way to stay

EVEN MORE HUMAN – WHAT DOES THE SALESPERSON OF 2023 LOOK LIKE?

The world of sales has changed in the last few years. Lockdowns, technology, and economic factors have all impacted on what it means to be a salesperson. So how do we embrace the changes to succeed in the coming year?

Hybrid working does not seem to be going away and time soon and Monday and Friday are the most common days for working from home. You need to allow for that, particularly if you present or train as part of your sales process. Telephone calls are probably better made mid-week to avoid the ‘sorry they are working from home’ response. Always make a note of which customers work remotely and on what days in your CRM, then focus your week accordingly.

LinkedIn is important to buyers with over 50% saying they will check the profile of a salesperson. The effective salesperson in 2023 is active and has an up-to-date profile.

Video meetings are now standard practice so set yourself up a video area with clean sound and good light. Remember, a large part of communication is body language and tone of voice, both

of which are affected by video meetings.

Finally, do not forget the human factor in these changes. It may well be more convenient to ‘zoom’ than to take a client to lunch, but we all know which builds relationships. Balance is the key. Make sure to maintain the human touch, it is still the best sales technique.

To discuss how Julie can help you contact her at julie@thesalesace.co.uk or call 01604 532004

Julie Futcher

Acorn Analytical Services named best in show

Lconsultancies at the prestigious National Building and Construction Awards (NBCA).

Northampton-based Acorn Analytical Services, which also has offices in Wolverhampton, Cleckheaton and London, won the silver award in the Consultancy of the Year category at the NBCAs in November, cementing the company’s place as one of the biggest names in the asbestos industry.

Director Neil Munro said: “We are delighted to have received this award in front of some of the biggest names in the construction industry and it shows just how far Acorn Analytical Services has come over the past nine years.

“This award also recognises the hard work and dedication of our team of experts who always go above and beyond to help raise awareness of the hidden dangers of asbestos, while offering the very best guidance and support possible to our growing list of clients.”

It has been a remarkable year for the team at Acorn Analytical Services who won the Employer of the Year award at the Northamptonshire SME Awards in June.

Since then, the business, which marks its 10th anniversary this year, has continued to grow taking on new staff to meet increasing demand for its services.

Launched in 2013, Acorn Analytical Services is one of the last fully independent asbestos consultancies in the UK, specialising in asbestos management and compliance.

The company also educates about the dangers of asbestos through a programme of training sessions, a bestselling book Asbestos: The Dark Arts and a podcast, Asbestos: Knowledge Empire.

A different outlook on flexible working

Becoming a father changed Silverstone Leasing managing director Scott Norville’s outlook on recruiting new staff.

The dad-of-two previously only employed new team members with set hours, and no flexible working opportunities.

But since the arrival of his two sons, Scott now has two members of staff in his vehicle

leasing company who work flexible hours to fit in around their parenting roles.

He said: “Being a father, I can fully understand the pressures involved in parenting and working simultaneously so now I have two new members of the team who start after school drop offs, and finish to collect their kids. This works extremely well for us, as I find productivity is high with less breaks. However this is something I would have never considered before.”

Scott has also recently employed his wife Sophie on a part-time basis to run his accounts, after his current accountant announced she would be retiring in 2023.

He said: “At the time, Sophie was working full time and travelling a lot up and down the country. With the increase in nursery fees and Sophie wanting to spend more time with the boys, the idea of my wife working at Silverstone Leasing in accounts on a part time basis seemed the right choice. The children are little for such a short time and she doesn’t want to miss such important milestones and occasions in their little lives.

“The decision has been a good one for all of us. The company accounts are now much more easily accessible and interpretable and being looked after by someone I trust implicitly. My wife is employed with a flexible employer and our family is happy.”

Sophie makes a trio of new recruits in as many months at Northamptonshire’s leading vehicle leasing firm. The company, based at Preston Deanery, also bolstered its customer care department with the addition of apprentice Amber Thorpe and customer service adviser Emily Harris.

Dan Crask and David Kelsey from Acorn Analytical Services pictured with their award

‘The company accounts are now much more easily accessible and interpretable and being looked after by someone I trust implicitly’

Family business: Sophie Norville

‘This award also recognises the hard work and dedication of our team of experts who always go above and beyond’

Overcoming business challenges

Local business leaders discuss key skills challenges

As part of its ongoing partnership with the British Chambers of Commerce, The Open University (OU) recently held a roundtable with a variety of organisations from Milton Keynes. Employers large and small and representatives from local educational institutions came together to discuss the findings of the OU’s latest and sixth Business Barometer report. The event (part of the Milton Keynes Chamber’s Business Showcase) aimed to find out what the Business Barometer means to local employers and what skills challenges they are currently facing.

Sean Rose, head of policy at the Milton Keynes and Northamptonshire Chambers of Commerce, opened the session, touching on the economic and recruitment difficulties experienced by local businesses in the current climate. He said it’s a really challenging time and that training is vital to achieving business growth. He said: “We all know people are the most important part of a business. It’s the way we grow and get new ideas.”

views and experiences of 1,300 employers across a range of sectors, regions and UK nations, in the late spring of 2022.

Some of the findings in the South of England include that:

• 68% are experiencing issues with the skills gap and skills shortages

• over a third say skills gaps are impacting on their profitability, their ability to bid for work and their ability to deliver on operational timelines.

Plan, Train and Consult

Against that backdrop, what can employers do to ease the situation and overcome some of these challenges? Plan, train and consult, according to the Business Barometer.

“Plan for the upskilling of your workforce post-recession,” said Phil. “Focus on upskilling and reskilling the staff you’ve already got, and your retention will go up anyway. And consult.”

Insights from the Business Barometer Phil Kenmore, director of corporate development and partnerships at the OU, was next to speak. He highlighted some of the key findings from the Business Barometer report, which took in the

As Phil pointed out, these findings predate the war in Ukraine and the cost-of-living crisis, meaning that the situation now is even more challenging. “We are all facing hikes in costs, recession and issues around retention and the labour market. Our costs are going up, no matter how big or small our businesses are, and we are all facing these challenges.”

Other roundtable participants shared their own challenges around retention and recruitment against a new backdrop of remote working.

Consulting can take many forms – events such as the Milton Keynes roundtable are a great forum for meeting with other organisations to discuss key issues, challenges, best practice and potential solutions. Partnerships and collaborations with other local employers, professional bodies, local chambers, and training institutions are also important.

Download the Business Barometer

To find out more about the Business Barometer and the skills landscape, visit open.ac.uk/business/barometer-2022

Develop your workforce with The Open University open.ac.uk/business/developyour-workforce

businesspartners

Chamber Business Partners are an exclusive group of influential companies within Chamber membership

Help with the cost-of-living crisis

A leading human resources consultancy is suggesting ways that employers can help their workforce to manage the cost-of-living crisis.

Kettering-based HR Solutions have reassured business owners that looking after their employees doesn’t have to cost as much as they might think.

CEO Greg Guilford said: “The cost-of-living crisis is currently affecting everyone across the UK. Wages have gone up dramatically but for some struggling workers it’s still not enough to meet rising costs.

“While individuals are battling to make their wages stretch, business owners are also struggling as they face the same increased cost challenges.

“These employers, particularly small business owners, might not be able to afford to offer excessive salary increases or bonus schemes. It’s not an endless pot of money for SMEs who are doing what they can to be competitive.”

Employers who struggle to match offers or compete with impressive remuneration

packages due to also facing rising costs may instead consider offering shares or employee ownership schemes to help retain staff who would then also have a new motivation, with a vested interest in the company’s financial performance.

He said: “One person might want an increase to their hourly wage whereas another might be looking for a greater pension contribution or shopping discounts. Another might just want to feel heard, need signposting to additional services or want emotional support.

“Here at HR Solutions, we pay a small monthly subscription so all staff can access a discount website, which offers everything from free coffee to reductions on family holidays, helping their money to stretch further. We also use the site as a reward platform where we load credits on to employee accounts as a thank you or bonus scheme.”

Greg suggested encouraging staff to claim all the relevant government incentives and reassess their pensions to potentially free up a little more money each month. Businesses should also consider setting up employee engagement groups or sending out an employee survey to find out what your workforce needs.

HR Solutions offer a Lite Service too for business owners who need practical, specific employment advice. The affordable Lite Service gives customers access to a HR Solutions advisor, as well as provides case management, a micro handbook, news bulletins, legal updates, and access to useful webinars.

Greg added: “In an age where time is money, this service allows business owners to spend less time on HR and payroll and instead focus on growing their business. We are here to help.”

Help is at hand from HR Solutions for businesses navigating the cost of living crisis

‘This service allows business owners to spend less time on HR and payroll and instead focus on growing their business’

Wellbeing strategy to be delivered by brand refresh

Popular local leisure organisation Northampton Leisure Trust and Trilogy Leisure has rebranded, in order to better reflect and represent what they do.

The brand refresh will streamline and refresh the organisation’s identity, aligning its activity and company name under one brand, Trilogy Active.

The newly named Trilogy Active explains everything being delivered by managing director John Fletcher and his team, offering clarity locally and nationally for everyone involved in the organisation.

John said: “The objective of this important project is to unite everything Trilogy does behind one identity and a single brand. Our research and customer interaction shows that Trilogy Leisure is potentially a dated term and is not a holistic reflection of our organisation.

“Trilogy Active is a more modern and punchy reflection of what we do, it’s an illustration of our whole service. Trilogy Active represents our vision within our mission to Inspire Active Lifestyles.”

Trilogy Active enables the organisation to clear up any brand confusion and adopt a single identity covering all areas of our business going forward.

It is not geographically linked to a specific location, enables the organisation to diversify into new business and holds onto the legacy of the existing Trilogy brand, ensuring there is a flow through of its historical identity.

John added: “The aim of Trilogy Active is to deliver and identify directly with the company’s current Wellbeing Strategy. It represents our future and the exciting year ahead for our members, our team and the community that we serve.”

Improving customer care

key for Opus Energy fact file

Ensuring customers continue to receive the very best service possible remains an important focus for leading renewable energy supplier Opus Energy.

The past year has been a busy one for the Northamptonshire-based business, particularly given the well-documented energy crisis, which saw the company invest in a more customer centric approach.

Director Rob Brittain said: “We made significant operational improvements within our contact centre, including upskilling our teams to ensure customer queries are resolved more efficiently on first contact. This resulted in a 39% reduction in customer complaints.

“We’ve also made big improvements to our service levels. The average speed to answer customer calls is now under four minutes, and the average time to respond to customer emails is within 48 hours.”

The firm also implemented the Government’s Energy Bill Relief Scheme (EBRS) which was launched last year to help eligible business customers impacted by winter’s high energy prices. The EBRS applies a discount to the cost of energy usage between 1 October 2022 and 31 March 2023, supporting customers during a challenging time. The numerous customer improvements have proven successful, with Opus Energy’s impressive 4.4 Trustpilot rating, which is classed as excellent.

“But we’re not resting on our laurels,” said Rob. “This year we’ll continue to make further improvements so that our customers receive the best service possible.”

Opus Energy is a leading renewable energy supplier which has supplied businesses and other organisations since 2002 and currently power over 225,000 UK premises. They are part of Drax Group, which runs the UK’s biggest single-site renewable power generation plant and was

• Specialists in business energy

• Supplying businesses and other organisations since 2002

• Currently energise over 225,000 UK premises

• Provide renewable source electricity as standard

the world’s first business to announce its aim to be carbon negative by 2030.

Based at The Lakes, the company employs people from the local area and beyond, offering apprenticeships and providing flexible employment opportunities. While supporting the local economy, Opus Energy are also committed to supporting the local community. Last year the team raised over £700 to donate between The Lewis Foundation, The Lowdown and Animals in Need Northamptonshire. They also made donations to the food bank at The Hope Centre, raised £3,000 for the Movember campaign and gave a £1,500 corporate donation.

Opus Energy joined Northamptonshire Chamber as a Silver Partner last year and will exhibit at the Chamber’s Business Expo, as well as sponsor an upcoming Chamber Business After Hours event at Opus Energy House.

Rob said: “We were delighted to join the Northamptonshire Chamber. It provides a voice for the business community, ensuring local businesses can take advantage of the opportunities available in the region.”

Visit: opusenergy.com

is

going global

Expert advice, guidance and updates from the world of international trade fact

Scott Bader sticks to a plan for further expansion in India

file

Scott Bader, which manufactures adhesives, resins, gelcoats and functional polymers from its Wollaston base, has acquired the commercial business of Satyen Polymers Pvt Ltd.

The expanded partnership will see Scott Bader Pvt Ltd (Scott Bader India) assume responsibilities for direct sales and marketing for all resin and gelcoat products, whilst Satyen Polymers Pvt Ltd (SPPL) will manufacture for Scott Bader Pvt Ltd.

In addition, Scott Bader India will expand its product range using Scott Bader technology to bring industry leading composite and adhesive products to the Indian market.

The newly established company demonstrates Scott Bader’s commitment to the Indian market and their highly valued Indian customers.

Jonathan Stowell, Scott Bader’s group commercial director said: “We are delighted as

a group to be able to build on our longestablished relationships in India to bring best in class composite and adhesive products to the increasingly globally competitive Indian market.

Scott Bader Pvt Ltd is the latest addition to Scott Bader’s growing global presence. In 2021, Scott Bader established Scott Bader Italy and announced a $16m investment in a new 110,000 square foot manufacturing facility in Mocksville, North Carolina.

Scott Bader Croatia also recently welcomed British ambassador Simon Thomas OBE, Chris Barton, trade commissioner for Europe and Diana Nimac, trade director to their impressive manufacturing site in Zagreb for a guided tour.

The esteemed guests were hosted by Tina Buhin, site director for Scott Bader Croatia, and Đurđa Marš, board member. Tina and Đurđa presented the history of Scott Bader Croatia, established in 2006, and the group as

• Since 1921, Scott Bader has manufactured materials that are behind many big, successful brands, creating products that people rely on, every day.

• Today it works with industries, businesses and consumers the world over, providing innovative composite, structural adhesive and functional polymer products.

• Scott Bader is an employee-owned £270 million global manufacturer employing 800 people across seven manufacturing sites and 18 global offices.

a whole to give an insight into the organisation.

Simon Thomas OBE was appointed Her Majesty’s Ambassador to the Republic of Croatia in July 2021 and was awarded an OBE by Her Majesty Queen Elizabeth for services to British foreign policy in 2018.

A global manufacturer based in Wellingborough is expanding, with the acquisition of another business in India.

Scott Bader’s CEO, Dr Kevin Matthews, is pictured with Satyen Vora signing the agreement for Scott Bader India

talkingbusiness Stronger together

- much more than just a hashtag!

Chief executive of Northamptonshire Chamber and Milton Keynes Chamber

Louise Wall believes in the resilience of the region. And together with Robyn Allen, Chamber president, they’re speaking up for member businesses.

Exciting opportunities for collaboration and co-operation will ensure businesses across Northamptonshire and Milton Keynes continue to grow and thrive throughout 2023 and beyond.

That’s the view of Louise Wall, chief executive of the Northamptonshire Chamber and Milton Keynes Chamber, who believes a strengthening of the bonds between both Chambers, and businesses along the Northamptonshire/Milton Keynes corridor, will lead to the counties becoming a powerhouse of innovation.

“We’re incredibly proud of our history and, while we will always stay true to our culture and our strong traditions and values enables us to champion local business and providing a unique platform for the young business leaders of the future to grow and develop through our Next Generation Chamber.”

She said: “The past two years have been particularly challenging for businesses across our communities, and we have seen some signs of

caution when it comes to making key decisions and investments, but all that is starting to change.

“Throughout this important time, both Chambers have continued to listen to our members, providing support and information on the issues which really matter. We are heavily involved in the work the Department for Education is doing on future-proofing skills for the future. We are leading the way for the SEMLEP region with the Local Skills Improvement Plans (LSIP), and this important work will continue throughout 2023 and beyond.

“Our Quarterly Economic Survey (QES) has also been an important way for businesses to directly influence Government policy. By answering just a few key questions, businesses have been given the chance to directly feed into the Bank of England and any decisions they make around interest rates. The next survey is due in the Spring, and I would urge all our members to take part.

‘Throughout this important time, both Chambers have continued to listen to our members, providing support and information on the issues which really matter’

talking business

...from page 36

“We know our businesses are resilient, and while the economic climate remains challenging, we believe our community can now look ahead to the future positively and with a great deal of optimism.”

The recent merger of the Northamptonshire Chamber board and Milton Keynes Chamber board as well as the launch of a newly merged inbusiness magazine is designed to provide greater cohesion between the Chambers, providing one voice, greater representation and more coverage to showcase the businesses across our communities.

Robyn Allen, Northamptonshire Chamber and Milton Keynes Chamber president said: “The Chamber provides a safe place where businesses can come together and share the issues that affect them,

something the Northamptonshire Chamber has been doing with great success since 1917 and the Milton Keynes Cha mber for a decade.

“Members will be familiar with the hashtag #strongertogether but for the Northamptonshire Chamber and Milton Keynes Chamber it’s so much more than just a soundbite or a slogan, that’s why for me, it was very important that we merge our boards providing us with a stronger voice and greater engagement.

“It’s very much a way of life for all of us and delivers on our shared vision for the future.”

The Chambers will continue to draw on their rich heritage of organising the most prestigious dates in the business community’s calendar - the first of which will be the Northamptonshire Business Exhibition taking place at Kettering Conference

‘It was very important that we merge our boards providing us with a stronger voice and greater engagement”

Centre on 8 March. Members and non-members across Northamptonshire and Milton Keynes are welcome to attend.

Louise said: “Bringing businesses together and building new opportunities is what our Chamber does best.

“We’re really excited to welcome businesses in Northamptonshire and Milton Keynes to Kettering in March for the opportunity to connect, promote, and network with organisations across both counties. Hundreds of local businesses are expected to attend on the day to see the best Northamptonshire has to offer as well as attending events throughout the day such as our Business Before Hours networking and FREE Speed Networking in collaboration with NNBN.

“If you do business in Northamptonshire or Milton Keynes it’s a date you cannot afford to miss.”

In November, the Northamptonshire Business Awards will return following the soaring success of the 2022 event.

Louise said: “What a night it was! It was a fantastic evening and amazing to be able to come to together and celebrate the achievements of our business community, particularly after the challenges of the past few years.

“It’s always such a positive, uplifting event and it is testament to the innovation and creativity which exists in our community. If you were there, you can relive all the very best moments from the night in our special awards supplement which you will find in this edition of inbusiness.

“We have so much to celebrate in Northamptonshire and Milton Keynes – we have a rich, diverse and vibrant community and I would like to take this opportunity to thank our members for their continued partnership and for the conversations which help to make our businesses stronger.

“I would also like to thank my colleagues on the board and the staff of both Chambers for everything they do to support our members and businesses across Northamptonshire and Milton Keynes.

“2023 is shaping up to be a very important year and we are looking forward to building new relationships and maximising every opportunity for our future success – together.”

RIGHT: Louise Wall is keen to engage with businesses right across Northamptonshire and Milton Keynes

BELOW: Louise Wall and Robyn Allen are passionate about the Chamber’s vision for the future

issue spotlight

Each issue of inbusiness takes a closer look at the key sectors operating in Northamptonshire and Milton Keynes

A shift towards sustainable events

Event management agency Brightspace Events Ltd is challenging the way businesses think about events.

Recent improvements in virtual meeting technology combined with the drastic shift towards more sustainable business practices has brought the way the events industry operates into sharp focus.

While many now wonder if the inevitable carbon footprint of live events can be justified, Northampton-based Brightspace Events is challenging members to use their events to improve the environment and society at large.

Sarah Threlfall, managing director of Brightspace Events said: “Just imagine the good that could be done if all the money spent on events was invested in ethically sound, environmentally conscious companies – who themselves have a supply chain that brings wealth to poor communities or supports disadvantaged groups with employment. This is way more

than using biodegradable cups and wooden cutlery. This is about transforming the industry, the way we look at our own supply chain and making sure we are all making good choices in

everything that we do. One easy swap is to tell guests that their missing goody bag has instead funded the building of a school or funding a food bank.

“The full supply chain story is

so important. So now not only is your live event forming a critical part of your communication and sales strategy, it is also helping your business corporate social responsibility goals.”

Matt wins top prize at cooling industry awards

permit, for refrigeration and cooling equipment.

The award recognises his contribution, entrepreneurial spirit and passion for the cooling industry over the years.

team has been built purposely with belief in the company’s ethos. We all strive for the same vision. With further innovation on the horizon, we look forward to sharing our future success.”

Matt founded DCS in 2011, offering a fully compliant recycling solution with an approved IED Installations

He said: “This award is dedicated to the whole team at DCS for their efforts over the years. I am so grateful for their loyalty and hard work. The DCS

This award comes following a run of awards for DCS including Multiple Green apple awards and the respected Recycling facility of the year 2021 at the NRA 2021.

Matt Davis (pictured), managing director and founder of Earls Barton-based Davis Commercial Services Ltd (DCS) won the prestigious Fred Jamieson Award at the RAC Cooling Industry awards.

Event industry professionals met in Liverpool in October 2022 for a two-day conference, encouraging us all to use ‘Events as a Force for Good’

On the road: hazardous waste solutions from Cawleys

Cawleys are the ones to call for waste removal

Cawleys – the region’s largest independent recycling and waste management specialist – has recently expanded their Hazardous Waste Division offering a complete solution to businesses in the region.

The family run business works with several large organisations in the area ensuring they manage all types of hazardous waste safely and cost effectively.

Operating out of their Wellingborough depot, Cawleys specialist team work with customers to advise, identify and plan sustainable solutions for their waste.

“As waste management specialists we are proud to work with a number of large organisations in the area, our customers can trust us to manage their hazardous waste safely, ensuring they fully comply with the hazardous waste regulations,” said sales director, Kathryn Wright.

Stuart Stockley takes the reins at Veka Recycling

The UK’s leading PVC-U recycler, VEKA Recycling, has announced the appointment of a new managing director.

Stuart Stockley (pictured), who has a long history of heading manufacturing and merchanting operations for sector-leading brands, including wall and roofing components manufacturer Klöber Group, insulation distributors CCF and the UK’s largest builders’ merchant, Travis Perkins, joined the Wellingborough-based company in November.

He said: “I was particularly attracted to the proposition of the commercial and social potential of collecting and returning PVC-U for re-use over many cycles. We have an impressive facility here in Wellingborough and I am really looking forward to collaborating with our customers, colleagues and supply partners to help drive the business forward.”

VEKA Recycling’s Wellingborough plant is the most advanced of its kind in Europe. It was completed at the end of 2020 and can process PVC-U into high-quality recycled PVC-U pellet. This material is now used in the production of new window and door profiles, in addition to established high volume users including products for the electrical and HVAC industries.

The site was located within central England to reduce the carbon footprint of the recycling process by containing the material recycled and then re-manufactured within the geographical borders of the UK.

It is the third to be built by VEKA Group, the others being located in France and Germany.

Storopack delivers

fact file

The growing specialist team includes fully trained drivers using ADR compliant vehicles to treat and collect hazardous waste, recycling as much of it as possible including:

• Difficult and hazardous waste

• Inks, solvents and adhesives

• Paints

• Oily rags and oil filters

• WEEE recycling service

• Bulk liquid disposal

• Sewage disposal

Nichola Knight, from Whistl Fulfillment Ltd, added: “We know we can trust Cawleys to collect and dispose of our hazardous waste responsibly and sustainably, in line with all the required regulations – freeing us up to concentrate on our business. The service is quick, and the team are very helpful.”

packaging that’s fully compostable

As demand for more sustainable packaging increases the team at a global packaging supplier based in Brackley, has developed a new range of bio air cushions which can be composted at home.

Developed by Storopack’s pioneering research and development team in Germany, their bio air plus AIRplus® cushions have been created using renewable resource starch.

The organic film, which makes the cushions the perfect choice for light or medium weight products, has been certified by TÜV Austria for home composting, meaning they can by disposed of alongside organic waste on home compost heaps. The microculture of the compost fully converts the organic film into carbon dioxide, water, and biomass reducing plastic waste by closing the natural cycle.

Wilson Browne: A law firm that is standing out from the crowd

By Wayne Jenkins, Wilson Browne Solicitors.

Whether you’re of an age where the world of law was portrayed in Rumpole of the Bailey, are more of a Judge John Deed fan, or like the drama of ‘The Split’ then things have changed and are by no means as dramatic or glamorous as they appear on TV.

The business of law is just that – a business. There were at the last count, just under 10,000 registered law firms in England & Wales with the vast majority being incorporated companies or LLPs. The total number is down by 1750 since a peak just over a decade ago as many smaller practices can no longer face the burden of increasing overheads in all its forms.

In a crowded and noisy market what does it take to stand out and give one firm an edge over another? Do you really have to go to London or one of the big cities to get good legal advice?

When it comes to standing out, we retained the Northamptonshire

Large Law Firm of the year award building on the success of 2015, 2017/2018, 2019, (2020 was cancelled), 2021, and now again 2022. We also rolled-out the second instalment of our mould-breaking TV advert which dared to be different: a bold step but one that shows the strength of the firm and its willingness to invest and to always strive for better. We pride ourselves on being professional but down to earth and friendly and positively encourage our people to let their personality shine through, no matter what their role or their area of law.

As a regional firm, many people might be surprised to know that a number of our lawyers are themselves “exLondon”, having chosen to escape the clutches of the metropolis. Whether they are, or whether they trained and developed their careers with the firm, clients can still expect the same high quality advice and service. Lawyers at the firm were praised for their legal expertise in the Legal 500 a “who’s who of the legal world”, with 8 teams with no less than 16 lawyers recognised as Leading Lawyers 2023. In short, if you want ‘professional’ and you’re looking for legal services, we’re all the help you need.

To find out more contact the team at enquiries@wilsonbrowne.co.uk

Tackling business challenges with support from The Alternative Board

Running a business is unlike anything else - the weight of responsibility is heavy but thanks to The Alternative Board you don’t have to do it alone.

Phil Smith of The Alternative Board – Milton Keynes (TAB), helps business owners improve their businesses in ways that change their lives.

He said: “It has been a privilege to support my TAB members as they tackle the challenges of their businesses and develop their own effective personal leadership.

“My first year as part of TAB has been truly rewarding and I’d like to highlight just a part of the journey that I’ve shared with one

of my members, Chris Rodbourne of S-Digital Ltd, over the last 12 months.

“Using TAB’s Business Diagnostic tool, we identified that Financial Planning and Management were areas that he wanted to improve in his business.

“Despite the many pressing requirements of running a small business and some large and very demanding clients, Chris managed to deliver the first reports and projections from his newly installed accounting system. So, at the end of 2022, Chris and I celebrated his ‘champagne moment.’

Tax partner at Hawsons Chartered Accountants, David Cairns

Kevin Rogers, Chair of the Board and Commercial Litigation Partner

issue spotlight: professional services

Putting your firm in the hands of your employees

If you’re looking to restructure your business in 2023 an Employee Ownership Trust (EOT) could be just what you are looking for.

According to the team at Hawsons Chartered Accountants, an EOT is a trust set up for the benefit of all employees of a company or group of companies. Shareholders looking for an exit can hand the responsibilities of their company to trusted employees, who already understand the running and needs of the company.

EOTs work on an employee ownership which sees them engage with the running of the business. The sponsoring company makes a contribution to the EOT, which the EOT can use as a contribution to purchasing the shares from the existing shareholders. When shareholders or owners sell their company or part of it, to an EOT, the EOT becomes the new owner, administered by a board of trustees, who act on behalf of the employees.

EOTs have become a more popular way of business restructuring in recent years. It is important that the company is passed onto its employees as a means of maintaining the culture and retaining key employees. It will give an insight into various other commercial benefits to the business as well as tax incentives. Provided a number of conditions are met, you can sell your shares to an EOT tax free.

Hawsons experienced corporate finance and tax specialists can help determine whether selling to an EOT is the right fit for you and your business, with strategic advice and planning.

Providing care to those who need it

Good life begins with good health care, so say the team at healthcare recruitment agency TLC Professionals.

Founded by Zainab Dauda and her business partner Even Kroon, the agency, which is based in Northamptonshire, supplies staff to care homes and is expanding its services to include domiciliary care and recruitment across the UK.

Zainab said: “We may not be old in the market, but we have enough experience to offer the best services as we are driven by our passion and love.

“Dealing with ‘human beings’ is the best work we can ever enjoy. The direct impact you make on a person and their families can easily and directly be seen. TLC Professionals aims at giving the same care to our clients and we strive to act professionally, treat others with dignity.”

TLC Professionals offers a variety of professional support services, from care home staffing to personal assistance with daily tasks to complex care requirements. Our trained and attentive staff offer personalised care within an individual’s home.

TLC Professionals also supports care homes, offers personal care, 24-hour care, live-in care, and care for patients living with cancer, neurological disorders care including Alzheimers and dementia, palliative care and respite care.

Zainab said: “Our staff are chosen based on merit and we are well trained. The training together with the love and passion we have for our work makes us different from others.”

New perspective on building inspections

Get

Based in Milton Keynes, Dog House Drones is made up of a team of professional and fully qualified drone pilots who have attained Civil Aviation Authority to undertake commercial projects. Originally created from the volunteer Milton Keynes Search Dog organisation, the Dog House Drones team helps to raise money for the specialist K9 training and equipment by offering homeowners and businesses professional building service at very competitive rates.

Founder Neil Caldwell said: “The Dog House team is excited about joining the Milton Keynes Chamber of Commerce and look forward to meeting with other Chamber members and providing local communities with great service at great prices in support of a great cause.

Chris said: “Phil has been a constant source of support and energy throughout the year and, as a result of his assistance, I now have much improved financial

modelling. This will provide me with a great framework to support the execution of our strategic plan for 2023 and beyond.”

“Dog House Drones is able to provide professional drone building inspections including thermal efficiency property inspections to aid heating bill reductions, roof inspections, structural building inspections, and general building condition inspections.”

Chris Rodbourne of S-Digital celebrating his champagne moment with Phil Smith of The Alternative Board

Zainab Dauda, founder of TLC Professionals is pictured with her business partner, Even Kroon

issue spotlight: professional services

Artemis is a specialist claims handling and construction business and recently, our commitment to exceptional customer service was acknowledged on a national stage when we were awarded the prestigious LV= Insurance Award for "Customer at the Heart." This recognition was especially significant because all LV= suppliers were eligible to win, and the award was given to Artemis for going above and beyond.

issue spotlight: professional services

How cloud computing can help you save money and save the planet

With surging energy prices starting to bite, many businesses are reviewing their spending in an attempt to save cash.

According to the team at PCS Systems, moving your IT to the cloud could help you not only save money but enable you to do your bit for the planet too.

While many businesses have already made the move, if you’re still using on-premise infrastructure, cloud computing could save you thousands of pounds each year and help your business reduce its energy consumption.

Here are four ways the team at PCS Systems believe cloud computing helps lower your costs, carbon footprint and increase security while improving your business efficiency.

1. Using energy efficiently

Top class energy-saving equipment can be pricey and cloud data centres are often in a better position to buy and use the latest tech. A reliable cloud provider will only work with the best data centres using top-class equipment.

2. Less hardware means less energy, less carbon and a lower data centre/server room footprint

Moving to the cloud allows you to reduce the need for power consuming physical infrastructure. Using virtual services requires less equipment, and therefore less energy.

3. Reducing costs

Your electricity costs are likely to have increased due to the amount of energy required to run all of your software. Moving to the cloud and outsourcing to a cloud provider will allow you to handover the responsibility of running your own hardware and software.

4. More robust cyber security measures

A cloud solution gives you a more up to date operating system, two-factor authentication, antivirus, the list goes on. Cloud data centres are often more failure resistant and multi-site replicated for fire and theft security.

‘If you’re still using on-premise infrastructure, cloud computing could save you thousands of pounds each year’

issue spotlight: business protection

Why investing in happiness is key for future growth

Happiness is the key to success for your business –that’s the view of Rachel Collar, founder of Towcester-based HR consultancy, Haus of HR.

Rachel believes that if you invest time into your people, you are rewarded with loyalty. And that means a lower staff turnover; it demonstrates how much we really value our teams, and it makes them far more likely to want to develop their own skills to help the business grow further.

She said: “Developing a happy workforce could solve many of the problems you have in your business at present. And that’s because, if your people are happy, they’re more motivated, more engaged, and ultimately, more productive.

“But creating a happy workforce isn’t as simple as it seems. It requires commitment and investment from you as the business owner and from your managers. The good news is, once you start the journey to happiness, it’s actually pretty simple to maintain. That’s because your new ways of working become second nature. You get used to sharing, to nurturing great communication, and to developing your peoples’ skills and experience.”

Rachel believes there are seven key steps you need to take to hit that sweet spot and make real,

noticeable change in your business. To find out more she has just launched a free guide on how to keep your teams happy and motivated.

To get your copy or for more information about Haus of HR’s services visit www.hausofhr.com or call 01604 261380.

Tinderbox returns to school

Management consultant

Tinderbox has demonstrated its versatility by helping a private school to grow its reputation.

Tinderbox, based in Pattishall, provides expert business advice, support and training across a wide range of industries and disciplines, helping businesses to grow and thrive.

Regional director, Ian Taylor (pictured) said “Our client is an independent day and boarding school for boys and girls, aged five to 18 years. It has many great qualities, a wonderful history, a beautiful environment, offer wide

ranging sports and activities, and a strong educational ethos.

“The independent school sector is very challenging at the moment and our client needed to compete harder for students, build their reputation, grow pupil intake numbers, and increase revenues.

“We conducted a strategic review of the admissions and marketing teams and processes. From this we identified eight critical constraints and set out recommendations to improve performance which we are now working with the team to

implement, including creating a clearly defined admissions and marketing strategy that sets out clear differentiation in the marketplace and strengthening of the admissions and marketing team structure and leadership, to build team engagement and strategic focus.

“We have implemented training and development of selling skills and processes within the admissions team to improve admissions process outcomes identification and capture of key admissions data and metrics.”

The school’s headteacher said: “I am excited about getting this team working well again and your input in the weeks ahead will be immensely useful, I’m certain!”

Issured goes from strength to strength

Milton Keynes-based consultancy Issured continues to go from strength to strength with eight new members of staff joining the team so far this year. Since launching in 2014, Issured has supported countless businesses, helping them to embrace digital

and helping to make them more efficient, effective and future proof. The team at Issured continues to thrive and 2023 is looking to be an exciting year. The team has already won a number of new consultancy contracts and is growing its local footprint.

Rachel Collar of Haus of HR

manufacturing & engineering sector focus

The latest news from the manufacturing & engineering, finance & legal and skills sectors

Young engineers taking part in the Women in Engineering event

Niftylift hosts STEM event for female students

The sixth annual Women in Engineering event was held at Niftylift in Milton Keynes.

The manufacturer’s inspiring two-day showcase, held at its Shenley Wood headquarters, is held every year to encourage local schoolgirls to embrace science and technology and ultimately consider careers in engineering.

The latest event was its largest to date, welcoming more than 160 students and teachers from educational establishments in Milton Keynes and surrounding areas.

The days included factory tours, production assembly tasks, Control and Hydraulic Systems demonstrations, a 3D CAD Workshop, Purchasing and Supply-chain activities and the opportunity to talk to Niftylift’s female staff about careers at Niftylift.

Councillor Amanda Marlow, mayor of Milton Keynes, also visited with the schoolchildren. She said: “I found it incredibly inspiring to see how valued women are in engineering. Walking around the various activities that had been planned for visiting schools, you couldn’t fail to see how interested the girls were in what they were being shown. I really hope that for a lot of the young women who visited Niftylift, that they will be inspired by the manufacturing tour and will pick engineering as a career.”

CityFibre is helping ensure that Northampton is better connected

Northampton full fibre roll out is racing ahead

CityFibre, the UK’s largest independent full fibre platform, has laid enough full fibre in Northampton to lap the Silverstone Circuit 150 times.

The infrastructure provider has now implemented more than 840km of full fibre through Northampton, as part of its £40m plan to future-proof the town’s digital connectivity.

The milestone means that CityFibre has connected thousands of homes and businesses in Northampton to its full fibre network, allowing residents to access lightning-fast broadband services from launch partner Vodafone, on selected Vodafone Pro Broadband plans, while TalkTalk, Giganet, Zen, Air Broadband, Yayzi, IDNet and Octaplus, NoOne, A&A, Zybre, Factco, and Link Boradband are available in parts of the town.

James Cushing, CityFibre’s area manager for Northampton, said: “We’re making fantastic progress on our £40m investment to transform Northampton’s digital infrastructure through the rollout of our full fibre technology. Thanks to the work of our build team, the majority of Northampton now has access to full fibre broadband, up from less than one per cent when the project began.

“Our network is being installed throughout the town’s streets at speed. With thousands of residents

already able to access the best available digital connectivity, we cannot wait for Northampton to reap the many benefits of full fibre broadband.”

Councillor Jonathan Nunn, leader of West Northants Council, added: “We’re thrilled to learn that CityFibre is making significant progress on its

full fibre network, which takes Northampton well ahead of the national average of full fibre availability.

“We have also recently agreed a wayleave which will allow this infrastructure to be installed to thousands of council homes, providing residents with increased choice, competition and access to the latest digital infrastructure.

“The full fibre rollout will massively upgrade the town’s digital infrastructure and ensure our homes and businesses are equipped to thrive in the digital age.”

‘The full fibre rollout will massively upgrade the town’s digital infrastructure’

Tax management firm makes Citywire top 100

Wealth and Tax Management has been named as one of the best independent financial advice companies in the UK by Citywire, publisher of New Model Adviser.

The Milton Keynes-based company has once again been awarded Top 100 status after completing a stringent vetting process which involved demonstrating that the company is financially successful and has excellent values in areas such as diversity, training, ethics, professionalism, sustainability and local community activity.

of Wealth And Tax

Management having been awarded Top 100 status by Citywire again. It is a testament to our philosophy of continuous improvement and our focus on serving our stakeholdersour staff, clients and suppliers.

“We believe business is no longer just about financial success but also about doing the right thing by serving others who are impacted by your business in a positive manner. Long may it continue.”

For more information about Wealth and Tax Management visit www.wealthandtax.co.uk

New director to lead Howes Percival

Legal firm Howes Percival has strengthened its commercial property team in the East Midlands with the appointment of director, Michelle Woolston.

An experienced property solicitor, Michelle has re-joined Howes Percival where she trained and worked for a number of years. Michelle deals with all aspects of commercial property work, including commercial and residential development, advising landowners and developers in relation to options, conditional contracts and promotion agreements, dealing with landlord and tenant matters, including portfolio acquisitions and management, corporate support and secured lending.

Commercial property partner, Lucy Lord, said: “We are delighted to welcome Michelle back. She first joined Howes Percival as a trainee in 2000 and worked from both our Leicester and Northampton offices after qualifying. Michelle is a very accomplished property solicitor with a proven track record, a wealth of experience and a loyal client following.”

Howes Percival's commercial property lawyers have a strong reputation as one of the largest and most skilled teams of property legal specialists outside London. The team acts for many household names, including some of the country's largest housebuilders, commercial developers, investors, lenders, business owners, charities, landowners, construction firms and public sector organisations.

Managing director Tony Byrne (pictured) said: “I am extremely proud

Michelle Woolston, right, is pictured with commercial property partner, Lucy Lord

Fortitude Financial Planning looks back on a year of success

It has been a year of celebrations for the team at Fortitude Financial Planning in Towcester.

In June 2022, the business, which is based at Selby Barns in Duncote, was named Towcester Business of the Year and Business of the Year (less than 50 employees) at the Northamptonshire SME awards.

Just a few weeks later, the team celebrated its 20th anniversary and in September they received a commendation from Moneyfacts for Retirement Adviser of the Year. In October, Fortitude Financial Planning was named in New Model Advisers Top 100 advice firms

which celebrates the best of the financial planning community and in December, rounding off a busy year, they were finalists in the SME National Business Awards. Director Mark White said: “We are extremely proud of what we have achieved at Fortitude over the last 20 years and to be recognised in several awards during the year has made this an even more special year.”

For more information about Fortitude Financial Planning and the services they offer visit www.fortitudefp.co.uk

Appointments at Neves Solicitors bolsters team

Neves Solicitors has expanded three of its specialist teams with several new appointments.

Solicitor, Saqib Khan, has joined the dispute resolution team. He has a broad range of experience in dispute resolution matters as well as a keen interest in landlord and tenant matters, debt recovery,

breach of contract and professional negligence matters.

Ceyda Alkan and Sukhbir Sangra are commercial property solicitors. They have expertise in dealing with commercial property matters such as buying and selling property and land, leases, refinancing and landlord and tenant matters.

Awais Mahmood is a residential property and conveyancing solicitor advising buyers, sellers and lenders in relation to a variety of residential property transactions.

Stewart Matthews, joint managing partner and head of company commercial law, said: “I am very pleased to welcome our

new staff members to Neves. With their diverse wealth of experience and expertise, I believe Saqib, Ceyda, Sukhbir and Awais will prove invaluable to developing our already very experienced and dynamic team of lawyers across all three of our offices in Harpenden, Luton and Milton Keynes."

The team at Fortitude Financial Planning who have celebrated their 20th anniversary and a string of a big awards

‘We are extremely proud of what we have achieved at Fortitude over the last 20 years’

ADVERTISEMENT FEATURE

A sustainable business starts with a healthy workforce

Ahealthy and resilient workforce is essential for the long-term sustainability of any organisation. Worker health, safety and wellbeing is a key part of social sustainability (the ‘S’ in ESG), as demonstrated by the United Nation’s Sustainable Development Goals which include ‘Decent Work’, ‘Gender Equality’ and ‘Promote Well-being’, as well as goals around climate action and environmental protection.

Understanding more about worker mental health and wellbeing will help organisations to develop a more sustainable future. After all, it is the workforce who will help to innovate, develop and implement the sustainability strategy across the business.

Poor mental health, negative responses to stress and mental burnout can lead to losses for individuals, employers and customers.

Many organisations take a reactive approach to improving wellbeing and reducing these losses by attempting to fix people once they are in poor health. It is better for everyone (and more cost effective) to consider what an individual needs for good mental health, and to prevent harm occurring in the first place.

The What Works Centre for Wellbeing model identifies five individual needs, or drivers, for subjective wellbeing.

These are:

1. Good physical and mental health

2. Secure work and finances

3. Positive work culture

4. Supportive relationships

5. A sense of purpose through job engagement and quality.

Recent academic studies and guidance documents, including from the World Health Organisation, describe what the most effective management interventions are to prevent harm. These include leaders committed to positive mental health outcomes, social support from line managers, fair treatment, open discussions about mental health and purposeful work. All of these actions help to develop a positive psychosocial safety climate that benefits everyone.

It is best to target interventions where they will have the most impact. This means understanding your workforce and ensuring everyone has equal representation and opportunity. It also means assessing risks such as excessive workload or poor relationships to identify those aspects of work that have the greatest potential for psychological harm and taking preventative action to manage those risks. Recent research has shown that efficacy of Employee Assistance Programmes increases

when there is a positive psychosocial safety climate. Taking an organisational-level approach to worker wellbeing provides multiple benefits, and establishes the right environment to develop individual resilience and the ability to flourish at work, even in changing and uncertain times.

Free advice and tools are available from organisations such as the HSE, CIPD, What Works Centre for Wellbeing and World Health Organisation. However, as Hesketh and Cooper (2019) point out in ‘Wellbeing at Work’, it is useful to get expert help especially for organising and interpreting worker surveys and assessments.

Zurich Resilience Solutions has the expertise to help organisations identify, assess and manage risks. We now offer this service in the field of psychological health and safety as part of our unique Mental Health and Wellbeing proposition, which includes support with policy and strategy, psychosocial risk assessment and management, self-service management reviews and training.

To find out more, contact ZRS at zrs.enquiries@uk.zurich.com

Employee share schemes: an efficient loyalty bonus

with the level of service received. Getting the right advice is critical and we see Cottons as a key partner in achieving our short and long term goals.”

Employee share schemes don’t just help save tax, but also increase employee retention, make recruitment easier and significantly boost company growth. It demonstrates that the company values its employees and is willing to share in future success.

Promatica Digital, a leading healthcare software provider, has recently announced the creation of a new senior employee share scheme, with the help of Cottons Corporate Finance. The scheme is designed to support Promatica's aggressive growth strategy and will involve key employees and management team members being given shares in the company.

Cottons was able to advise Promatica on the scheme due to its expertise in employee share schemes and its ability to adapt these to fit any

type of organisation and requirements. The company engaged employees from across departments to ensure that the scheme remained tax efficient for all stakeholders.

This growth share scheme is particularly noteworthy as it had to be implemented in a way that did not void the tax benefits for investors who had previously purchased shares in the business.

In the words of Graham, CEO of Promatica: "This scheme is a crucial investment in Promatica’s future and we couldn’t be happier

For a free no-obligation meeting, please contact Adam at:

Honorary doctorates for local business leaders

Leading professionals from the fields of education, medicine and sport and business have received honorary doctorates and awards from the University of Northampton.

Dame Ann Limb, a British educationalist, business leader, charity chair and philanthropist has received an honorary doctorate. She said: “It’s a huge honour. It is something I am honoured to accept and pleased to be associated with a university I have watched develop over the past 25 years.”

Dr John Hare, a retired consultant anaesthetist from Northampton General Hospital, has also received an honorary doctorate. He said: “Working with student paramedics at the university has been an absolute privilege. I’m aware that when they come into my environment it’s completely alien to them as they are out of their comfort zone. Coming to see them at the university puts me slightly out of my comfort zone, but it has increased my rapport with them when they come into

the theatre. The facilities at the university are superb.”

Jacquie Marshall, former director of Swimming at Northampton Swimming Club has received an honorary fellowship.

Jacquie said: “When I received the letter from the University of Northampton about my fellowship, I was blown away. I couldn’t quite believe I’d been chosen to accept this award; it was quite a special moment.”

Rowena Bird, co-founder of LUSH, was awarded an Honorary Master of Arts degree. She said: “My advice to anyone finishing their studies and moving out into the big wide world is to look for your team and find something you love to do. If what you’re doing doesn’t bring you joy, change it.”

College to lead skills improvement

Milton Keynes College Group has won a million-pound Government contract to help raise standards in English and maths.

Called the Greater Than > Network the project aims to aid collaboration among teachers of both subjects, allowing them to share best practice and coordinate strategies across 40 further education colleges.

The project will benefit young people across the south and east of England, across London and the southeast, the East Midlands and the east of the country.

Deputy group principal Alex Warner (pictured) said: “This is a

real vote of confidence from the Government that Milton Keynes College is best placed to guide colleagues around the country in helping students attain the best

possible results. I’m so proud of the staff working in this part of the curriculum; we’ve been chosen because of the quality of their teaching and the outstanding results our students have achieved because of it.

“We’re hoping we can support the other 40 colleges in the project to bring their numbers up, but we also want to learn from the good things some of them are doing to make our own results even better. If young people are to have the fulfilling, worthwhile careers they deserve, these basic skills of literacy and numeracy are so important.”

L-R: Dame Ann Limb, Dr John Hare, Jacquie Marshall and Rowena Bird

‘If what you’re doing doesn’t bring you joy, change it’

Moulton College’s BTEC offering wins Bronze Award

Moulton College has been named as a Bronze Award winner in the prestigious 2022 Pearson BTEC Awards.

The #BTECAwards2022 showcase the very best in vocational learning, with the college recognised for the transformation it has undergone in recent years, culminating in the college receiving a ‘Good’ rating from Ofsted.

Renowned for its agriculture and equine courses, Moulton College has broadened its BTEC offering to include courses in construction, food and drink, animal care, sport, business, and uniformed public services.

Corrie Harris (pictured), principal and CEO of Moulton College, said: “We are delighted with the award, and I’m incredibly proud that it reflects the hard work of our staff and students in particular. BTECs are an important and increasingly popular choice for school leavers, as they allow students to study in a more practical way.

“In addition to our broad range of courses, facilities, and

environment, which help bring our BTEC and other qualifications to life, we are proactive in our approach to the positive mental health and wellbeing of our students during their time with us. We also work closely with regional employers to ensure we equip all of our learners with the skills they need to realise their full potential in their future careers.”

Moulton College has been named a Bronze Award winner in the Pearson BTEC Awards

‘BTECs are an important and increasingly popular choice for school leavers, as they allow students to study in a more practical way’

sector focus: skills

events & training

All Chamber training courses are currently delivered virtually. Call the Training Team for more details on 01604 490490 or email training@northants-chamber.co.uk

Sales & Marketing

The Art of Negotiation (half-day)

Date: 16 February 2023

Cost: Members £150 + VAT

Non-members £199 + VAT

This workshop is suitable for anyone working within a sales role. It will help to develop your negotiation skills, exceed your financial goals and deliver more profits into the business. This workshop will give you the understanding of planning and preparation and recognising behaviours and tactics used in negotiations.

SEO: The Importance of Online Marketing and How to Update Your Website (half-day)

Date: 23 February 2023

Cost: Members £150 + VAT

Non-members £199 + VAT

Suitable for any business owner/marketer, who is looking to broaden their understanding of what Google looks for, how to present your website in the right way and how updates to website pages technically and the content can help achieve the maximum results.

Using LinkedIn for Sales (half day)

Date: 1 March 2023

Cost: Members £150 + VAT

Non-members £199 + VAT

This workshop is designed to support the delegate to generate quality sales leads through LinkedIn. By the end of this workshop delegates will: Have a ‘sales-ready’ personal profile; understand what to post to attract their target audience; understand how to use their company page to build creditability and relationships and raise the credibility of their sales team and development of strong business relationships and get results.

Management & Personal Development

Effective Appraisal Skills (half-day)

Date: 1 February 2023

Cost: Members £150 + VAT

Non-members £199 + VAT

Appraisals are a key part of performance management. This session explains why we do appraisals, what preparation is needed and puts a structure around the communication skills needed during appraisal meetings.

Managing Your Workload (full-day)

Date: 7 February 2023

Cost: Members £249 + VAT

Non-members £319 + VAT

Anyone across the business with a need to set priorities and make best use of the available time would benefit from attending this course. It offers new strategies to make a real impact upon your

time management skills and motivate you to be able to organise your workload, with appropriate time given to balance activities effectively.

How to Hold Difficult Conversations (halfday)

Date: 9 February 2023

Cost: Members £150 + VAT

Non-members £199 + VAT

This course will help staff identify what it may be that’s preventing them from having difficult conversations and provide them with strategies to handle these conversations effectively.

Confident Customer Service (full-day)

Date: 8 March 2023

Cost: Members £249 + VAT

Non-members £319 + VAT

In this competitive economy it is essential that you attract and keep clients. Customer service is a critical part of this process. Whether you are handling customers face to face or over the phone it is essential that you master the skills and confidence to keep the conversation flowing and obtain important information that leaves the customer with a great lasting impression.

Conflict Management (full-day)

Date: 23 March 2023

Cost: Members £249 + VAT

Non-members £319 + VAT

This one-day course has a mixture of theory and practical exercises designed to help you create more effective outcomes when dealing with situations. By the end of this course, delegates will be able to understand and appreciate why conflict exists, know how to deal with difficult situations and have the tools to diffuse conflict before it arises.

The Business Toolkit

Essential Finance Knowledge for Managers (full-day)

Date: 15 February 2023

Cost: Members £249 + VAT

Non-members £319 + VAT

Finance is the common language of costing and pricing, impact of profit and loss, valuation of assets and liabilities. By the end of this course, delegates will be able to improve their ability to make good financial decisions, have a better understanding of key financial ratios, different methods of pricing and key financial jargons and the importance of finance.

Health & Safety in the Workplace (full-day)

Date: 2 March 2023

Cost: Members £249 + VAT

Non-members £319 + VAT

The most basic requirement of any workplace is that it is a safe place to work! This course provides solid and essential knowledge for any employee working in any area of the business, including how to identify potential hazards, how to report potential health and safety problems and how to work in safe and healthy manner. Good health and safety rely upon employers and their employees working together.

Emergency First Aid at Work (full-day)

Date: 14 March 2023

Cost: Members £249 + VAT

Non-members £319 + VAT

This full day course trains attendees to be able to administer an appropriate level of emergency first aid to anyone who is ill or injured in the workplace. The course teaches the appropriate level of first aid required in low-risk businesses

under the HSE 1981 Legislation. In addition, as part of the course students are assessed to ensure they understand and would be able to fulfil the role of first aider within their workplace.

International Trade Import Procedures including IP & OP (full-day)

Date: 16 February 2023

Cost: Members £319 + VAT

Non-members £389 + VAT

The course provides an overview of the end-toend import process and reviews all the areas that would be applicable to a new supplier, to include country and supplier risk, payment risk etc. It will review documentation requirements and how to ensure goods are imported successfully to include duty payments and an overview of the available Special Procedures.

Letters of Credit & Methods of Payment (full-day)

Date: 28 February 2023

Cost: Members £319 + VAT

Non-members £389 + VAT

The course provides an overview of all methods of payment when trading internationally to include the risks and benefits involved. It will then concentrate on the Letter of Credit aspect guiding you through the rules of managing a letter of credit, making sure documents are compliant and payment is successful.

Understanding Export & Export Documentation

(full-day)

Date: 14 March 2023

Cost: Member £319 + VAT

Non-members £389 + VAT

This course is suitable for beginners who are new to the role or those who work in an export environment but may not have had previous training. The course looks at the end-to-end process providing an understanding of the export documentation requirements and shipping using freight forwarders and couriers. By the end of this course, delegates will have gained the confidence that they are completing the correct forms in the correct way for the correct reasons.

Incoterms (half-day)

Date: 28 March 2023

Cost: Members £199 + VAT

Non-members £249 + VAT

This half day course is suitable for all those currently working in an export environment or are new to exporting. It will advise attendees on the most appropriate Incoterm® to use for their international transactions. This covers a full update on the changes between 2010 and 2020. It will guide on who has what obligation during a sale including where risk and cost pass from seller to buyer during the transaction.

event in focus

Speed Networking and Buffet

Enjoy networking with other members over lunch at the Speed Networking and Buffet taking place on March 16 at the beautiful Horwood House.

This relaxed event really allows you to really make the most of your lunchtime, allowing you to connect with more members in a short

space of time. Speed Networking takes place between 11.30am and 1.30pm and is open to members only. The cost is £15 + VAT.

For more information, or to book your place, visit www.northantschamber.co.uk/events

upcoming events

Northamptonshire

Chamber

Maximise Your Membership

Date: 22 February

Venue: Northampton Active

Time: 8.30am-10.30am

Cost: Free of charge (members only)

Northamptonshire Business Exhibition

Date: 8 March

Venue: Kettering Conference Centre

Time: 10am-3.30pm

Cost: Free of charge and open to all

Speed Networking with NNBN

Date: 8 March

Venue: Kettering Conference Centre

Time: 1.30pm-2.30pm

Cost: Free of charge (Northamptonshire Chamber members only)

Business Before Hours

Sponsored by LSIP

Date: 8 March

Venue: Kettering Conference Centre

Time: 8.30am-10am

Cost: Free of charge and open to all

LSIP Networking and Information Event

Date: 31 March

Venue: Kettering Park Hotel

Time: 08.30am – 10.30am

Cost: Free of charge and open to all

Milton Keynes Chamber

Maximise Your Membership

Date: 22 February

Venue: Northampton Active

Time: 8.30am-10.30am

Cost: Members only and free of charge

LSIP – Networking & Information Event

Date: 28 February

Venue: Milton Keynes College

Time: 8.30am-10.30am

Cost: Free of charge and open to all

Speed Networking and Buffet

Date: 16 March

Venue: Horwood House

Time: 11.30am-1.30pm

Cost: £15 + VAT

Women With Vision

International Women’s Day Panel Event

Date: 8 March

Venue: Kettering Conference Centre

Time: 11am-12pm

Cost: Free of charge and open to all

community zone

Bringing Northamptonshire and Milton Keynes businesses together and celebrating our community

Jeweller pledges to support charity

The Lowdown, a mental health charity based in Northampton, is set to benefit from a community fund set up by Michael Jones Jeweller.

BNorthampton for more than 32 years. The charity provides a caring, nonjudgemental environment where young people are supported in their journey towards positive emotional health and wellbeing.

They offer free and confidential counselling, wellbeing support, LGBTQ+ services, practical support and sexual health services for 11-25 year-olds in Northampton and the surrounding areas.

For the next three years, The Lowdown will receive £5,000 from Michael Jones Jeweller, which will go

towards the cost of developing and supporting new youth activities and projects.

The Lowdown’s fundraising and marketing manager Ellie White said: “We are delighted to be chosen as a beneficiary of the Michael Jones Jeweller Community Fund. Support from local businesses is so important and not only raises funds and awareness for our services, but also promotes the businesses and their support of charity work. The funds donated will make a huge difference to young people’s lives giving them access to new youth activities in the heart of Northampton town centre.”

Matthew Tyrrell, director of Michael Jones Jeweller said: “This is a wonderful charity for our community fund to support. Michael Jones Jeweller celebrated its centenary in 2019 but with global lockdowns, social media and the unstable nature of the planet, young people have never had such a complicated world to navigate. Our members are delighted to help The Lowdown with the vital support they provide.”

For more information on the Lowdown visit www.thelowdown.info

Representatives from The Lowdown and Michael Jones Jeweller celebrate their three-year partnership

‘The funds donated will make a huge difference to young people’s lives’

Spreading awareness of life-changing work

Foundation Day – the biggest event in the fundraising calendar for Northampton Saints Foundation – is set to kick off on Saturday 25 February.

Being held in association with Approved Business Finance and MPA, the event will be centred around Northampton Saints’ Gallagher Premiership clash with Gloucester at cinch Stadium at Franklin’s Gardens at 2.45pm.

Financially independent from Northampton Saints, the Foundation needs to raise £400,000 this year through fundraising, grants and corporate partnerships to sustain its life-

changing work supporting vulnerable and disadvantaged young people and encourage them back into mainsteam education and work. The Foundation does this by running social inclusion and education programmes in schools and through hubs in Northampton, Milton Keynes and Ipswich.

Managing director Catherine Deans (pictured) said: “Foundation Day is an incredibly important event to help spread awareness of the Foundation’s life-changing work, as well as raising funds so we can continue to make a lasting change to people’s lives.

“We support some of the country’s most vulnerable people, those who need additional guidance, and children within mainstream schools.

“Each year we see a significant rise in people who need our support. With a rise in numbers comes increased costs in venues, staff and the services we are able to provide – which is why days like Foundation Day are so important.

“I’d like to thank Foundation partners Approved Business Finance and MPA, who are supporting the event. We can’t wait to see everyone there on 25 February!”

Foundation Day is a vital part of the charity’s fundraising effort. More than £60,000 was raised at the event in 2022 thanks to the support of the loyal Saints and Bristol fans, Foundation supporters and the local community.

Tickets for the match are already on sale, and supporters can get the fundraising started by selecting the option to donate to the Foundation for all ticket purchases.

Charity in search for new sponsors

Northamptonshire Mind, one of the largest mental health providers in the county, is looking for corporate sponsors to help fundraise and increase the charity’s profile during 2023.

The charity works in partnership with local Minds, Northamptonshire Health Foundation Trust and other mental health providers to support the mental health and wellbeing of people in the local community through service provision, campaigning and influencing.

Northamptonshire Mind also provides education and learning opportunities for people completing professional qualifications in social care, counselling, and psychotherapy.

This year, Northamptonshire Mind is looking to work with businesses and corporate sponsors to help raise the profile of the work they do.

Email: nick.tite@northamptonshire mind.org.uk

Supporting local vulnerable children and young people

With recent research revealing that 18,000 children were living in poverty in Milton Keynes in 2021, MK Community Foundation has launched a Cost of Living Crisis Appeal to support the most vulnerable groups in the city.

As the economic climate continues to make life harder for children and young people, the appeal aims to raise funds to support local charity and community organisations who are working hard to ease the effects felt by the crisis.

Recognising that the impact of the crisis goes much further than heating and eating, MK Community Foundation has been speaking to vulnerable young people across the city to understand how the situation is affecting them.

Lauren, a 20-year-old currently working for SOFEA said: "I feel stuck. I'm working to just about live, counting pennies for fuel so I get to work. I don't feel I'm having the same experience my parents had at my age, people then could just move out of their parent’s homes.”

Fortunately, support is available to Lauren through SOFEA, a Milton Keynes-based charity

providing education, employability, and wellbeing programmes for vulnerable youngsters.

By donating to MK Community Foundation's Cost of Living Appeal, you can support th work of charities and community groups in the city. Without their services, young people like Lauren would face an even more uncertain future.

Visit: mkcommunityfoundation.enthuse.com

‘Foundation Day is an incredibly important event to help spread awareness of the Foundation’s lifechanging work’

A great day at the panto? Oh yes it was!

Seven of Age UK Northamptonshire’s day centre clients enjoyed a visit to Northampton’s Derngate Theatre for a matinee performance of Jack and The Beanstalk just before Christmas thanks to support from The Rotary Club Northampton Becket.

Bernice, Marilyn, Thelma, Margaret, Joyce, Jim and Ken, along with three helpers, really enjoyed their trip to the pantomime, which had been postponed due to the pandemic.

The trip was made possible thanks to the generosity of The Rotary Club Northampton Becket who provided free tickets.

Day Centre Manager Alex Knight, who was instrumental in organising the trip, said: “We are so grateful to everyone at The Rotary Club Northampton Becket. Without their generosity in providing the free tickets, our day centre clients would not have been able to enjoy such a joyful and entertaining event. We had a fantastic time.”

“Jim and Joyce were especially enthusiastic about joining in the traditional booing of the baddie. I hope people didn’t think they were too badly behaved!”

Bernice, who also attended, said: “I loved it, especially the bits where the whole cast joined in the singing and dancing together. The last pantomime I saw had Wayne Sleep in it and I did wonder whether I’d ever get the chance to go again.”

Visit:

www.ageuk.org.uk/northamptonshire

Call: 01604 611200

Bernice and friends on the way to The Derngate Theatre pantomime

chamber chat

Meet Chamber members and learn about the latest member benefits available to you

member profile

Nishi Patel

Company: N-Accounting

Job Title: Managing director

What does your organisation do?

We are accountants and business advisors who help ambitious small businesses grow, scale and achieve their six-figure profit and million-pound valuation.

How did it all start?

Around nine years ago, when I gave up my job to build an accounting firm that supports small businesses with the things that really count. I was tired of the corporate world, and I wanted the opportunity to make a difference in regular people’s lives.

What’s your greatest achievement so far?

Around 18 months ago I set out to create an affordable and comprehensive solution for small businesses that would go beyond just accounts and tax work and help them manage cashflows, their business plans, build processes and ensure they had the necessary awareness of their numbers. It’s been hard and we’ve rewritten the rulebook on how accountants should operate, but it’s also been hugely successful, and we’ve established a growing community of small business owners and achieved some amazing results with them.

What keeps you awake at night?

My one-year-old daughter! But also thinking about the world she will grow up in. People in general are getting less kind, more selfish and it’s clear that a lot of work is needed to reestablish the fabric of our communities. My role in that is to ensure that businesses have the

support they need, to create the affluence and opportunities that will enable people from all walks of life to elevate themselves through hard work, and a dedication to each other.

What has surprised you most in your job?

The lack of support small businesses get from the government, but also the massive gap between the quality of accounting available to them compared to a larger business. There are very few financial management and coaching solutions available at an affordable price to this group of people.

What’s the biggest risk you’ve ever taken – and did it work out?

Building our signature solution, the Apex program, has been the biggest risk as we had to stop growing our traditional accounting business and shut down mature marketing channels in the hope, we could establish new ones to bring us suitable clients for the program. Yes, it did work out, but I’ve had to really hold my nerve for the last 18 months, but I’ve been told that I set a good example to our clients who will be following in our footsteps.

What advice would you give to someone starting out?

Have a vision, write down your culture, work out exactly who you want to help, create a unique solution for them and create vast amounts of helpful content about how to solve their problem. Also recruit good quality people every time your cashflow allows it.

Which business person do you most admire?

It would be John Warrillow, as he’s written an amazing book to simplify exactly how a business should be scaled, it’s called Built to Sell

What exciting projects is your organisation working on?

We have our regular quarterly planning days and our aim is to make each one better then the last. This is an amazing opportunity for business owners to up-level their business education, network with their peers and walk away with a solid understanding of the immediate actions they can take to drive their businesses forward.

What made your organisation join Northamptonshire Chamber and how are you making use of your membership? We wanted to network with local businesses that were a closer size to ours, this is what we do.

Telephone: 07735501251

Email: nishi@n-accounting.co.uk

Website: n-accounting.co.uk

product spotlight: Start Up Membership

Our Start Up Membership package is aimed at businesses that have been trading for 12 months or less, as a cost-effective route to becoming full Chamber members.

This exciting membership allows start-up businesses to tap into the wide range of Chamber profile-raising benefits, including editorials in our Inbusiness magazine as well as the opportunity to attend the diverse range of

Chamber networking events, forums and seminars. The start-up membership also includes £1m worth of legal expenses insurance and the wider Chamber protection benefits such as Chamber HR, Chamber Legal, Chamber Health & Safety and Chamber Tax.

Contact membership: membership@northantschamber.co.uk, membership@chambermk.co.uk

next generation

next generation

Introducing the next generation of the region’s business leaders

member profile

Olivia Munnelly

Company: Northamptonshire and Milton Keynes Chambers

Job Title: Training executive

Tell us a bit about you!

Prior to the Chamber I worked as Cabin Crew, something I’d wanted to do for a while, and it was great fun. However, during covid the role of Cabin Crew really changed for me and I felt like I needed a new challenge. I started working at the Chamber in January 2022 – I can’t believe how quick this first year here has gone!

What does your job involve?

As the Training Executive I take enquiries from members and non-members who are enquiring and booking onto training courses. We offer a bespoke range as well as our scheduled courses. I help clients find the right training for them and arrange this with our trainers. Lots of our training courses are held at the Chamber office, I always enjoy meeting the delegates.

A training tender goes out every year for our members to submit their training courses to, which then forms our next training year and creates the scheduled training courses you’ll find on our website.

Why did you join Next Generation Chamber?

Next Gen is a fantastic way to share ideas and learn something new/different from other young businesspeople.

What has been your favourite Next Generation Chamber event and why?

The CPD sessions are great, there’s such a variety of topics covered and always something to take away from these. Time Out Tuesday’s quizzes are good fun too – thanks Jamie!

Which Next Generation Chamber member do you admire? Why?

It would be impossible to pick just one. Everyone brings something different to Next Gen.

What is the most important thing you’ve learned from Next Generation Chamber? Be you!

www.linkedin.com/in/olivia-munnelly-017691230

new members

Welcoming the newest members of Northamptonshire Chamber and Milton Keynes Chamber of Commerce

Actio Consulting UK Ltd

IRTHLINGBOROUGH

07925 854410

www.actioconsulting.co.uk

Active Ants UK Ltd

NORTHAMPTON 07971 489003 www.activeants.co.uk

Alliance Mortgages

WELLINGBOROUGH

01933 448005 www.alliance-mortgages.co.uk

Mortgage, commercial and protection

AMC Global Trading Ltd

NORTHAMPTON 01604 289767 www.amcglobal.co.uk

Amplitude Communications Ltd

NORTHAMPTON

01604 634926 www.thisisamplitude.co.uk

Aqua Marina UK Ltd

WELLINGBOROUGH

01604 678435 www.aquamarinauk.co.uk

Barclaycard NORTHAMPTON 0800 008008 www.barclaycard.co.uk

Bettys Caribbean Fusion NORTHAMPTON 07395061277 www.bettysfusion.co.uk

Step by Step with Joanne NORTHAMPTON

07595 622605 joannebanhamdance@gmail.com

Close Brothers Asset Finance

LONDON 07703 190562 www.closeassetfinance.co.uk

Cohesive Society CIC

NORTHAMPTON 01604 312140

www.cohesivesociety.org.uk

Customscleared.co.uk

RUGBY 0800 056 0234

www.customscleared.co.uk

Davis Commercial Services

EARLS BARTON 01604 813887 www.dcsint.co.uk

Dog House Drones BUCKINGHAM 07718 884169

www.doghousedrones.co.uk

Events Together MILTON KEYNES 07971122214

www.events-together.co.uk

Four Talent Ltd NORTHAMPTON 01604 969029

www.fourtalent.co.uk

Ghanaian Residents Association Northamptonshire Residents association grain40.co.uk/contact

GIG Hotels Ltd T/A Holiday Inn Express Kettering KETTERING 01536 210210 www.exhikettering.co.uk

Good Business Charter LONDON 07896 840397 www.goodbusinesscharter.com

Hannah Solicitors WELLINGBOROUGH 01933 447222

www.hannahsolicitors.co.uk

Legal

Hothorpe Hall

THEDDINGWORTH 01858 881500

www.hothorpe.co.uk

Inna Lyukshina Just Mortgages NORTHAMPTON 07827 104250

Mortgage and insurance advice

Mahr (UK) plc

MILTON KEYNES 01908 563700

www.mahr.com

Metrology

McDonald Water Storage

FIFE 07884 127243

www.mcdonaldwaterstorage.com

My Green Trip Ltd MILTON KEYNES 07774 931917

www.mygreentrip.co.uk

NatWest NORTHAMPTON 07917 559375

www.natwest.com

Northampton Town FC Community Trust

NORTHAMPTON 07915 318999

www.ntfccommunity.co.uk

Northamptonshire Centre for Counselling Studies (NCCS)

KETTERING 07999 858630

www.northantscounsellingtraining.co.uk

Photo-times Photography HARGRAVE 01933 779715

www.photo-times.co.uk

Provention Limited NORTHAMPTON 01908 104004 www.provention.co.uk

Recruitment Heroes Ltd CHESTER 07943939987

www.recruitment-heroes.com

Risk Fluent Ltd WELLINGBOROUGH 07496899683

www.riskfluentltd.com

Silverstone Leasing NORTHAMPTON 01604 978480 www.silverstoneleasing.com

Sofea MILTON KEYNES 01908 366122 www.sofea.uk.com

Spyder Motorcycles and Wheels to Work SILVERSTONE 01327 857213

www.spydermotorcycles.co.uk

Swift FX Limited HEMEL HEMPSTEAD 01442 773340

www.swiftfx.co.uk

Table Tennis England MILTON KEYNES 01908 208860

www.tabletennisengland.co.uk

Tavistock Private Client CAMBRIDGE 01223 869030

www.tavistockprivateclient.com

Teamory Limited KENT www.teamory.co

The Appy Chappy MILTON KEYNES 07863180014 www.TheAppyChappy.com

The Avenue Motion Picture Company WELLINGBOROUGH 07789 552041 www.avenue-mpc.com

TLC Professionals Ltd NORTHAMPTON 01604 355996 www.tlcprofessionals.co.uk

Umbrella HR Ltd HIGHAM FERRERS 07850 002514 www.umbrellahr.co.uk

Viral Entertainment CORBY 07944531243 www.viralentertainment.co.uk

Wellingborough & East Northants Chamber of Commerce WELLINGBOROUGH 07832 753197 www.wencc.co.uk

What Happened To You NEWTON BLOSSOMVILLE 07714 021326 www.valerieclarkcoach.com

White Knight Service Group Ltd CORBY 01536 682300 www.wksg.co.uk

WT Transport Ltd NORTHAMPTON 01604 702090 www.wttransport.com