inbusiness Milton Keynes Oct Nov 21

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inbusiness @ChamberMK

www.chambermk.co.uk

THE VOICE OF MILTON KEYNES BUSINESS

OCTOBER/NOVEMBER 2021

COMMITTED TO PUTTING THE CUSTOMER FIRST RIGHT DIGITAL SOLUTIONS BUSINESS REPORT: CHAMBER WELCOMES NEW PRESIDENT SPOTLIGHT: CORPORATE CHRISTMAS MEMBER ZONE: NEXT GENERATION THE OFFICIAL PUBLICATION OF MILTON KEYNES CHAMBER

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INBUSINESS

CONTENTS inbusiness

OCTOBER/NOVEMBER 2021

14 BUSINESS REPORT

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Chamber welcomes new president

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Trio of awards for recruitment firm

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Consultancy celebrates anniversary

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Publishers form new partnership

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Policy Matters: The latest views from policy executive Sean Rose

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Health and safety division reaches first birthday

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Advisory firm appoints regional manager

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Events company live streams sporting draw

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Marketing firm boosts growth for client

GOING GLOBAL 16

Rules of Origin – what you need to know

TALKING BUSINESS 18

Paul Gillett, chairman at Right Digital Solutions

IN THE SPOTLIGHT

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CORPORATE CHRISTMAS Standing out from the crowd like Santa

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ACCOUNTANCY SERVICES Expert joins International VAT Association

TRAINING & EVENTS 24

The latest comprehensive list of Chamber training courses and events

MEMBER ZONE

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Marketing agency builds website for wheelchair athlete

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MK Gallery wins regional RIBA Prize

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Member Profile: Harry Alston, EAC Consulting Group

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Next Generation, plus new members

The Dec 2021/Jan 2022 issue of inbusiness will include features on: Recruitment & HR and Health & Safety The deadline is: 6 October

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BUSINESS REPORT

inbusiness THE VOICE OF MK BUSINESS

CONTACT DETAILS

VIEWPOINT

T: 01604 490490 MILTON KEYNES CHAMBER OF COMMERCE Waterside House, 8 Waterside Way, Northampton NN4 7XD NEWS AND ARTICLES SHOULD BE SENT TO: inbusiness.MK@chambermk.co.uk Editorial process managed by Ballyhoo PR EDITOR: Laura Smith EDITORIAL ASSISTANT: Katie Macdonald

PUBLISHED BY: Kemps Publishing Ltd Unit 8, The Courtyard, 707 Warwick Road, Solihull B91 3DA T: 0121 765 4144 W: www.kempspublishing.co.uk MANAGING EDITOR: Laura Blake DESIGNER: Stuart Burton ADVERTISING T: 0121 765 4144 E: jon.jones@kempspublishing.co.uk PRINTERS: Stephens & George Print Group FRONT COVER: Paul Gillet, RDS See pages 18-19 COVER PHOTO: Supplied by Right Digital Solutions ABOUT THIS MAGAZINE: inbusiness is a bi-monthly publication and digital magazine distributed to over 3,000 Chamber members and key businesses in Milton Keynes. The publication focuses on news and information about local companies and the initiatives and advice available to increase the prosperity of firms in the Milton Keynes area.

Milton Keynes Chamber welcomes newsworthy articles of business interest, giving preference to Chamber members. As editorial space is limited, inclusion cannot be guaranteed and the editor may amend or reject articles submitted.

FOLLOW MILTON KEYNES CHAMBER AT:

www.facebook.com/MiltonKeynesChamber @ChamberMK www.linkedin.com/company/milton-keynes-chamber-ofcommerce

BRINGING BUSINESSES BACK TOGETHER AGAIN Since the lifting of Covid-19 restrictions it has been great to see people out and about. This incredibly positive news for us all as individuals is vital for the economy and for businesses particularly as pandemic support packages begin to be phased out.

The Chamber have been proactive in quickly raising issues with decision-makers throughout the pandemic – including with Milton Keynes MP Iain Stewart, who met with our Chamber team and board director Scott Jones – and there is no doubt that the Government has listened to the concerns of businesses and have changed the system.

These types of meetings, as well as our engaging Policy Hour calls, have helped to give businesses a direct route into key figures over the past 18 months, allowing business owners to talk directly to representatives from local Government, their MPs and also Government ministers.

The Chamber has always provided a voice for business and that it has never been more important than during the Covid crisis we have all been faced with.

Another positive from the lifting of restrictions means that there is an opportunity to return to face-to-face events, which is great news – particularly for companies in the business events sector who have been virtually dormant since March 2020.

The Chamber is launching its Milton Keynes Business Showcase taking place on 25 November, which will showcase the wealth of opportunities available from businesses across the region. This event will see the start of the return of our face-to-face events. For more details, please see page 25.

Even in a time when we haven’t been able to come together, it has been clear to me that people still buy from people and that, despite so much of our lives being online now, it is those connections that facilitate business growth.

That is where the Chamber adds massive value to companies across our patch and offers opportunities to meet new customers, suppliers and key contacts. And, even though the crisis is not over, it is great to be bringing businesses across our region together again to support one another in helping to grow our economy.

Best wishes, Louise Wall Interim CEO, Milton Keynes Chamber

www.youtube.com/MiltonKeynesChamber You can also follow our International Trade Team on Twitter: @ChamberMKExport For further information on Milton Keynes Chamber, call: 01908 547820 or visit: www.chambermk.co.uk

inbusiness is produced on behalf of Milton Keynes Chamber by Kemps Publishing Ltd and is distributed without charge to all Chamber members and other leading businesses in the Milton Keynes area. The Chamber and the publisher are committed to achieving the highest quality standards. However, views expressed in the magazine are independent and while every care has been taken to ensure that the information it contains is accurate, neither Milton Keynes Chamber nor the publisher can accept any responsibility for any omission or inaccuracies that might arise.

PRIVACY NOTICE: Kemps Publishing Ltd process personal information for certain legitimate interest purposes, which includes the following: • To provide postal copies of this publication to Chamber members and Kemps’ customers; and • To offer marketing and promotional opportunities within this publication to Chamber members and prospects.

Whenever we process data for these purposes, we always ensure we treat your Personal Data rights in high regard. If you wish to, you can visit www.kempspublishing.co.uk to view our full Privacy Notice and to learn more about our legitimate interests and your rights in this regard.

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CHAMBER BUSINESS PARTNERS

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BUSINESS REPORT

BUSINESS REPORT

MILTON KEYNES CHAMBER keeps its members up to date with all the latest business news. Whether it’s through the pages of this magazine, our website or regular email updates, we will always endeavour to keep you in the picture and informed

NICK STEPS UP TO TAKE ON ROLE AS PRESIDENT Milton Keynes Chamber of Commerce is delighted to welcome Nick Lygo-Baker (pictured) as its new president.

Nick is a leading expert in customer experience and a specialist in operationalising customer insight. Nick is an accredited member of the Market Research Society and Certified Customer Experience Professional.

Nick said: “I am privileged to be involved with the Chamber and I am honoured to succeed Jacqui Wilkins. I hope to continue her work with the chief executive, driving the Chamber forwards on a local and national scale. Jacqui championed engagement, ongoing excellence and

modernisation, and it shall be a tough act to follow.

“As a business community, we are facing up to national issues, but also local ones that are equally as pressing: such as recruitment, skills training and inspiring the next generation of workers,

entrepreneurs and business leaders. I encourage all businesses associated with, or based in, Milton Keynes to engage with their local Chamber. This is a membership organisation, run by members for members, to deliver real benefit.

“I look forward to supporting the Chamber as much as I can during my tenure.”

Interim Chief Executive Louise Wall added: “I am excited at the prospect of working alongside Nick as we develop our multi awardwinning Chamber further so we can continue to give outstanding support to the Milton Keynes business community.”

The appointment carries a threeyear term.

FUNDING TO BUILD SKILLS CENTRE Milton Keynes College has won a £3.5m bid for Government funding to set up a new skills centre to improve links with business.

The money will pay for the centre to be built at the Chaffron Way campus where companies and educators will collaborate in digital skills and artificial intelligence. If the trial is a success it could be rolled out across the country.

The centre will be operated in partnership with the South Central Institute for Technology (SCIoT), MK Chamber, the South East Midlands Local Enterprise Partnership (SEMLEP) and MK Council, along with the city-wide artificial intelligence group, MKAI. Dr Julie Mills OBE, CEO and group principal of MK College Group, said: “The success of this bid means

we can set up a new service which will be employerdriven to help make sure learners are being taught the digital skills local business really needs.

“Being asked to pilot what could become a really significant national scheme shows that the Department for Education has real confidence in the Milton Keynes College Group.

“Levelling-up is a central pillar of government policy which aligns perfectly with the group strategy to provide fairer futures for all.

“The Skills Match which this funding will support will allow companies to tell us directly what their needs are and for us to use that knowledge to shape the digital curriculum.”

MK College exterior

NEW CEO TO STEER STARSHIP Much-loved Milton Keynes robot delivery company Starship Technologies has welcomed a new CEO to the fold as it celebrates exponential growth.

Alastair Westgarth (pictured) has more than 30 years’ tech experience and was most recently CEO at Alphabet’s Loon, which started as part of X, Google’s Moonshot Factory. The company was focused on bringing internet access to unserved and underserved communities around the world via a network of balloons operating on the edge of space.

Alastair will play a pivotal role in helping Starship continue to grow its position as the market leader in autonomous delivery services.

In Milton Keynes, Starship has continued to expand its service offering, reaching a number of new towns and neighbourhoods in recent months and partnering with over 40 local retailers.

Over 200 robots have been added to the fleet to meet quadrupled growth, with demand continuing to increase after lockdown. Earlier this year, Starship robots surpassed 1.5m autonomous deliveries globally, and the robots now cross more than 80,000 roads every day. The robots were also recently filmed for a Channel 4 TV series and featured on CBeebies for the BBC. OCTOBER/NOVEMBER 2021

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BUSINESS REPORT

Cook Recruitment Group directors, David Cook, Jenny Cook and Glenn Cook

RECRUITMENT FIRM SCORES THREE AWARDS Cook Recruitment Group, the Milton Keynes-based medical recruitment company, is celebrating after winning three accolades in the national Best Companies To Work For scheme.

The company, which provides locum doctors, nurses and allied healthcare professionals to the NHS, has been named as the 21st best company to work for in the recruitment industry, the 41st best company to work for, of any size, in the southeast and the 62nd best mid-size company to work for anywhere in the UK. The accolades are proof of the company’s comprehensive care, incentive and training packages for its 130 staff.

The Best Companies research agency awarded the company a two-star rating, acknowledging the company’s “outstanding level of engagement, recognition of all you have done to make your organisation one of the best places to work”.

Cook Recruitment Group managing director David Cook said: “The pandemic has provided us with the greatest challenges we have ever faced since we launched our first recruitment agency in 2009.

“But we are a family business, operating on the principle that our staff are our greatest asset, and we are assiduous in looking after them.

“At the beginning of the pandemic, we set up an

engagement programme for employees who preferred to work from home; maintained our industry-leading reward and incentive schemes for all staff; and made our offices the safest, and most welcoming, that they could be.

“This external endorsement of our approach provides us with a benchmark – we will continue to strive to be the best employer that we can be, and will look for further ways of making our 130 staff feel truly valued and well rewarded.”

CREATING A VISION FOR THE OXFORDCAMBRIDGE ARC

A CHAMPION OF DIVERSITY Gender diversity is still a major issue in the tech sector, according to boxx Communications, which is actively working to remove prejudice from the industry and promote diversity at all levels.

Only 21% of IT technician roles in the UK held by women, and only a fraction of those roles held by women of colour. boxx Communications managing director, Dean Burgin said: “Diversity is part of the culture of a business from inception. We’ve always been committed to and have always aimed to recruit a range of individuals.”

Graduate marketing executive of boxx Communications, Molly Gill, said: “As a recent graduate working in a largely male dominated industry, boxx has made me feel completely at home, with ample opportunity to grow in the industry.”

The Government has launched a consultation on the Oxford to Cambridge Arc which is aimed to inform their approach and vision to the future of the Arc. The consultation began on 20 July and runs for 12 weeks until 12 October 2021.

Land and Property Professionals, Robinson & Hall, explain further that the Spatial Framework, which will be produced over the next two years, will set out the master vision for the Arc and will have the same weight in planning terms as the National Planning Policy Framework. This means that all of the Local Planning Authorities within the Arc will have to comply with this document when drawing up their own individual local planning policy.

The consultation covers the counties of Oxfordshire, Buckinghamshire, Northamptonshire, Bedfordshire and Cambridgeshire and is the first of three consultations. While the final Spatial Framework will not make site allocations, it will recommend areas for growth and will guide the Local Plans and investment decisions through to 2050. The Government believes

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that the Spatial Framework will allow them to plan for growth in a way that makes the area a better place to live and work for all; leaves a long-term legacy by protecting and enhancing the Arc’s built and natural environment and beautiful places; and helps combat and build resilience to climate change.

Make your voice heard now, as it will guide many planning decisions

over the next 20 years. Have your say on the Oxford to Cambridge Arc by visiting placebuilder.io/futureofthearc To speak to a Robinson & Hall expert about the Oxford to Cambridge Arc and potential impacts it could have on your land, call 01234 352201 and ask to speak to Andrew Jenkinson or Polly Sewell.

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BUSINESS REPORT

THIRTY YEARS IN BUSINESS European Health & Safety Consultants Ltd are celebrating three decades in business!

The second generation, family run, health and safety consultancy have been based in Milton Keynes for the past 15 years and boast some clients that have been with them since day one.

Beckie Staincliffe took over as managing director last year when her father, the much-loved Paul Winter MBE, suddenly died.

Having worked with her parents for the past 15 years, Beckie was delighted to ‘IT IS A DELIGHT take the helm.

TO WORK WITH SO Alongside her MANY AMAZING mother, BUSINESSES AND Margaret, Beckie is extremely TRANSFORM THEIR Margaret West and passionate about HEALTH AND health and safety SAFETY’ and safety culture and making a but are the support difference to all service for all health and businesses that European safety queries and, as a bonus, Health & Safety Consultants keep the directors out of jail too.”

(EHSC) work with.

The pandemic has been a busy Beckie said: “It is a delight to time for EHSC. At every change in work with so many amazing guidance, they were there at the businesses and transform their forefront guiding businesses health and safety. We not only help through the minefield. organisations rethink their health

DEVELOP YOUR UC&C STRATEGY

Beckie Staincliffe

Beckie added said: “It is fabulous to see how far we have come in 30 years from the dining room in Paul and Margaret’s house to our office in Milton Keynes. Huge thank you to our wonderful clients. This year will be filled with opportunities for reflection, building new connections, and celebrating successes.”

Digital workspace consultancy, Hoot & Company, are offering free sessions to help SMEs develop their UC&C strategy.

Unified communication and collaboration (UC&C) technology should be seen as your virtual office, with apps to support visibility, planning and collaboration.

Hoot & Company director Michael Broadley said: “Many organisations now use tools like Microsoft Teams, Miro or Trello but often their use doesn’t reflect the organisation’s values. Companies can optimise these tools to drive innovation, greater inclusion or higher productivity. However, when implementing change without a clear long-term purpose, the results can be frustrating for everyone.”

The free sessions are for up to five people per organisation.

To book a session visit www.hootandcompany.co.uk, email michael@ hootandcompany.co.uk or call 07501 238721

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BUSINESS REPORT

MAGAZINE PUBLISHERS IN NEW PARTNERSHIP

Simon Portwain

HOW ARE YOU DEALING WITH CYBER RISKS? Office solutions provider ACS has warned businesses that cybercrime is still on the rise, despite the changes in the world over the past 18 months.

ACS believe that a layered approach to security is best and have launched the KnowBe4 Security Awareness Training solution to protect the human layer in businesses.

Simon Portwain said: “One common theme has been the ongoing issue of phishing attacks, which is concerning since over 91% of all cyber attacks start with a simple phishing email.

“Email security is a way to protect against this, but the only way to truly protect your business from cyber attacks is to get a security awareness training solution in place to train staff to be able to defend against a range of cyberattacks.”

KnowBe4 is a marketleading security awareness solution that delivers a broad range of training to staff to help them become your human firewall. It also has phish-testing capabilities, allowing staff to be tested to see what happens when they receive fake emails spoofing services such as Microsoft 365, Zoom and others.

Simon added: “Employees are every business most valuable and intelligent resource, so it makes a lot of sense to make them a fundamental part of your cyber security defence.”

One of the area’s biggest magazine and newspaper publishers has joined forces with a fellow Chamber member.

Pulse Group Media, publisher of lifestyle magazines MK Pulse, NN Pulse, Business Times and Business MK the leading business newspapers in Northamptonshire, Milton Keynes, North Buckinghamshire and Bedfordshire - has entered into a new partnership with Square Media Solutions.

The link-up will see Square Media bring its expertise in web design and functionality to upgrade the leading publications’ websites, bringing them closer to their customers as they evolve to meet the changing demands and needs of their customers.

At the same time, Pulse Group Media will help promote Square Media to its total readership of more than 200,000.

“We’re genuinely excited at the opportunities that are presenting themselves,” said Pulse Group Media director Martin Lewis-Stevenson.

“We see this as a long-term partnership and us working together to grow each other’s business.”

Plans to transform the websites of Business Times and Business MK are under way and there are exciting ideas for the Pulse websites too.

“We work by understanding what the end user wants from the site and we encourage them to engage with us,” explained Square Media’s commercial manager Steve Rees.

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A survey has already been emailed to selected clients and readers to establish the elements that keep them coming back to the printed titles and the websites and to get feedback on how the sites could be improved.

“The chance to overhaul these sites is huge and it’s credit to Square Media that they’re ready to take this on,” said Pulse Group Media director Kerry LewisStevenson.

“They want to revive and improve our sites with ideas based on customer feedback and are approaching it from a customer experience perspective above everything else.”

Pulse Group media directors Martin LewisStevenson and Kerry Lewis-Stevenson with Square Media’s commercial manager Steve Rees

CREATIVE ACADEMY LAUNCHED Creative training provider World Media Initiatives has launched a brand-new academy that provides a Certified Management Course for leaders or managers who want to lead more inventively.

The Leading for a Creative Economy course is run by VINASHA Academy and implemented by the University of Surrey. It is a six-month programme coordinated by the former head of the British Film Institute, Jon Teckman. All modules

business owners who might all are run by Faculty of the University of Surrey who also provide want to go back to higher accreditation. This is overseen by education but do not have the time Professor Andy Adcroft, an award for high-quality full-time study. winning academic and the founder Participants of the course can take part online or in person. and director of the Surrey Based in Newport Pagnell, Innovation and Digital Enterprise founder and managing Academy. director of World This programme is Media Initiatives aimed at busy Nana Oguntola entrepreneurs and says she is professionals, ‘PARTICIPANTS excited to bring creatives, OF THE COURSE this MBA level managers and CAN TAKE PART course to a lot more people.

ONLINE OR IN According to PERSON’ Nana, VINASHA Academy came about because people kept asking her what she would offer older people. When she completed her Executive MBA for the Creative Industries from Ashridge Business School (HULT) she realised an abridged version of this programme would perfectly suit creative professionals.

Visit: www.vinashaacademy.org

Nana Oguntola

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POLICY MATTERS The Chamber’s policy executive Sean Rose represents your views to the people who matter

DO YOU HAVE ENOUGH ON YOUR PLATE RUNNING A BUSINESS? A SMART METER COULD HELP Running your very own restaurant, coffee shop or bar might be a dream, but you are up against huge competition, and it can be tough out there. For survival and success, you may want to consider the following: • Find your niche: small independents can compete with the big chains – but you need to find your USP. How are you different?

• Location is key: aim for areas of high footfall with few competing businesses nearby • Build the right team: you need to find great staff who can deliver outstanding customer service – you can’t do it on your own

NAVIGATING THE ISSUE OF COVID POST RECOVERY strength of the recovery. A We’ve seen the economy opening comprehensive rebuild strategy to up in recent months as Covid-19 turbo-charge growth post Covid is restrictions have eased. However, needed, alongside a clear plan for the economy is still short of its dealing with any future virus peak and there are response, to give firms undoubtedly many the confidence to underlying issues that start firing on all are going to weigh cylinders again. on businesses.

‘FIRMS ACROSS Firms across The loosening THE REGION WILL the region will of Covid-19 STILL NEED still need restrictions has, support as they undoubtedly, SUPPORT AS THEY move from helped MOVE FROM survival mode to businesses across SURVIVAL MODE’ looking to grow all sectors but it again. The has also presented Government must fresh challenges too. remain agile in dealing The ‘pingdemic’, as it with any unforeseen issues that has been dubbed, saw hundreds arise as the economy recovers. of thousands of people forced into The latest GDP data confirms a isolation – despite having no robust rebound in output as the UK symptoms and has left many firms economy unlocked and restrictions with staff shortages and fewer eased. customers than they might have The increase largely reflected a anticipated when they planned for striking rise in household spending reopening. as the easing of restrictions helped The Chamber has raised this consumers spend some of their issue with decision-makers – ‘unanticipated’ savings including with a number of MPs accumulated during lockdowns, and there is no doubt that the boosting output from consumer Government has listened to the facing services firms. concerns of businesses and have Business investment remains tweaked the system accordingly. short of pre-pandemic levels means It’s clear that Covid-19 isn’t going that it may be a weak point of the away completely any time soon so recovery, limiting UK productivity it’s vitally important that we and competitiveness. continue to find ways to navigate Against this backdrop, issues that arise and do everything policymakers must guard against we can to keep businesses growing complacency over the underlying and the economy moving forward.

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• Pick your suppliers carefully: your customers will only turn into regulars if you’re offering quality food and drink • And finally, don’t forget your bottom line: you also need keep an eye on regular outgoings such as your energy bills Energy is a key expense for small catering businesses which makes it a crucial area for these businesses to save money and take control of their finances. Smart meters could give businesses additional visibility over energy use and costs to make it easier to identify where changes and savings can be made.

In addition, sustainability is a key focus for many businesses across Great Britain – the smart meter rollout is predicted to reduce CO2 emissions by an estimated 34.4m tonnes – so by getting smart meters installed in your business you’re helping achieve this, making your business that bit more sustainable.

YOUR SMART METER WORKS AS HARD AS YOU DO Running an independent coffee shop, bar or restaurant is a round-theclock job and supplying your energy readings is often not a top priority. Smart meters send your gas and electricity readings directly to your energy supplier, saving you time to focus on other jobs.

Firms with 10 employees or less could be eligible and installations can be arranged at a convenient time to ensure minimal interruption to your business and your clients.

Visit: www.smartenergygb.org You can also contact your energy supplier or broker. It could be one of the best calls you make this week.

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BUSINESS REPORT another new health and safety consultant to work alongside Dominic and there are plans for a second new starter by the end of the year – a health and safety advisor – so the Health and Safety team will start 2022 as a trio.

HR Solutions offers a range of professional services to more than 450 SME clients. After identifying that Health and Safety was an additional area its current clients required support with, the company took the decision to launch the division to meet customer demand – which has paid dividends.

Dominic and the team are continually increasing the companies’ portfolio of health and safety clients while further expanding the services Dominic said: “Our HR Solutions has to greatest achievement offer, including so far has to be more training making the division courses for the ‘LAUNCHING IN financially viable construction THE MIDST OF THE from a standing and hospitality start.

PANDEMIC MEANT industries.

“Launching in THAT THERE WERE Dominic aims to the midst of the SOME TRICKY have 25 clients pandemic meant by the end of the TIMES’ that there were summer and wants some tricky times but to increase visibility having the confidence of locally. the board and CEO has

SUPER SUCCESS FOR HEALTH & SAFETY DIVISION The health and safety division of an award-winning HR consultancy is celebrating its first full year of servicing clients as it aspires for continued growth.

Dominic Greenwood (pictured) heads up the health and safety department of HR Solutions and has played an integral part in taking the section from a standing start to boasting more than 20 clients in less than 12 months.

Despite helping the company to launch the new services during the pandemic last August, Dominic was unfazed and determined to make a success of his task.

helped to get to this point.”

Just 12 months down the line, recruitment is underway for

For more information, go to www.hrsolutions-uk.com

DON’T LOSE YOUR DATA IT managed services specialists PCS Business Systems is encouraging local firms to test their server backups on a regular basis to avoid data loss.

The Northamptonshire based firm provides outsourced IT support options to organisations throughout the UK and PCS Cloud Backup will take complete backups of your servers and store them in the cloud.

Scott Hawkey of PCS said: “Having regular backups of your servers is a good thing, however can you be 100% sure that if the worst should happen you have everything you need? By ensuring that you have all your data and that it is usable, in the event of a disaster, could be the difference in having days of system down time and data loss as opposed to minutes and zero data loss.”

Speak to PCS today for a free 30 day trial and demo ask@pcs-systems.com 01536 532900

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REGIONAL DIRECTOR JOINS TINDERBOX National business advisory company Tinderbox are now operating fully in the Milton Keynes, Northamptonshire and Bedford area under the management of Ian Taylor (pictured).

Ian has taken up the position of Tinderbox regional director and is leading the team from his base in Pattishall, Northamptonshire.

Ian has an immense amount of experience at a senior level in business and, together with his team of Tinderbox regional specialists, will offer sound advice and assistance to SMEs looking to develop and grow their business, tackle tough market conditions or business challenges.

Ian said: “Our purpose is to make SME businesses successful or more successful. The Tinderbox team covers the majority of business disciplines including leadership, sales and marketing, operations and people management, and development. We have successfully helped well over 300 businesses improve their performance since their foundation in the Midlands in 2009, and they have a 100% client success rate.”

‘OUR PURPOSE “We are happy to meet any business free of charge, in absolute IS TO MAKE SME confidence, to discuss their particular challenges and help them progress.”

Ian’s appointment is the latest part of Tinderbox’s national expansion BUSINESSES process, giving businesses in this area the opportunity to tap into the SUCCESSFUL broad and practical business expertise available from the Tinderbox team OR MORE and access their comprehensive portfolio of online training courses.

SUCCESSFUL’

To connect with Ian call 07889 539814 or email him at ian.taylor@tinderboxbd.com

ENSAFE ACQUIRES CONSULTANCY FIRM

ECONOMIC IMPACT OF LOCAL INVESTMENT By the year 2030 more than 40,000 new homes will be built, 22,000 people in new jobs and at least 9,000 more learners will have qualified across Northamptonshire, Bedfordshire and in Milton Keynes.

A recent report, commissioned by the South East Midlands Local Enterprise Partnership (SEMLEP), focused on the economic impact of SEMLEP’s £265m Local Growth Fund (LGF) investment programme.

The multi-million-pound pot of funding, which has funded 55 capital projects across the area between 2015 and 2021, has been used to support business growth and productivity, fund new transport schemes and homes, and generate new jobs and opportunities for students.

SEMLEP chair Peter Horrocks CBE, added: “I’m immensely proud of the whole team for the successful

delivery of so many outstanding projects. In particular, I want to draw attention to one sentence in the evaluation summary, which I wholeheartedly agree with, ‘Programme management is overwhelmingly seen as extremely strong and an example of best practice. Relationship building and beginning to end involvement is exemplary and considered a key contributor to the success of the programme’.

“Having seen at the board how tightly the team manage the programme and on site how strong relationships are with all partners, I am not surprised by the findings - a real tribute to the whole SEMLEP team.”

Visit: www.semlep.com/localgrowth-fund

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Ensafe Consultants are delighted to announce the acquisition of Pam Brown Associates (PBA).

PBA are geotechnical and environmental specialists who provide a wide range of consultancy services from their office in Burton on Trent.

The expertise provided by PBA further cements Ensafe’s position as a leading national environmental services provider and will help enhance and grow Ensafe’s geo-environmental division even further.

The Ensafe Group now have over 250 regionally deployed personnel, supported by operational colleagues now based in Burton on Trent in

addition to those at Manchester, Northampton, Croydon, Plymouth, Glasgow and the Republic of Ireland.

CEO Greg Kirkman said: “This is another fantastic acquisition for the Ensafe Group. We have continued to grow and thrive throughout the pandemic, and this is a great opportunity for the business to develop our geoenvironmental division even further to support our clients’ requirements. We look forward to welcoming the PBA team into the Ensafe family.”

The Ensafe Group is an ever growing organisation with a highly-qualified and professional team now delivering a comprehensive range of tailored services across the UK, including: acoustics and vibration, air quality, asbestos surveys, testing and training, compliance delivery services and training, ecology, geo-environmental, ground remediation, environmental management, fire risk, health & safety, legionella and lighting.

For further information contact Rob Whittle, Business Development Director, Ensafe Consultants at rwhittle@ensafe.co.uk

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BUSINESS REPORT

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BUSINESS REPORT

SERVING UP BADMINTON LIVE STREAM EVENT Giggabox produced the graphics Events company Giggabox has live package for the live streamed streamed the official badminton event. This included all the draw ceremony for Badminton announcers’ named lower thirds, World Federation’s (BWF) global each accompanied by the BWF audience. logo and rotating shuttlecock More than 315,000 fans from animation beside. This all over the world tuned also involved the in to watch the lineups holding slide before for all five singles ‘GIGGABOX’S the ceremony and doubles STREAMING commenced, tournaments over TECHNICIAN WAS again, featuring the summer, RESPONSIBLE BWF’s official which were logo, and the streamed to five FOR INPUTTING event title. different online THE GRAPHICS Giggabox platforms: THROUGHOUT THE Philip Barnes said: YouTube Live, CEREMONY’ “Our live events Facebook Live, team travelled to the Zhibo TV, Weibo, & the venue on the day of the Olympic Channel. ceremony, to set up all the Many esteemed guests from the world of badminton were audio and camera equipment. invited to help conduct the “Giggabox’s streaming technician ceremony: including BWF council was responsible for inputting the member and former world graphics throughout the ceremony, champion, Nora Perry MBE; 2000 including all the players’ names, into the right location on-screen as Olympics Bronze Medallist, Simon soon as they were announced, Archer MBE; and current Team GB seamlessly filling out each of the Tokyo Paralympians, Jack Shephard tournaments’ draws.” and Dan Bethell.

KNOW THE PROPERTY PITFALLS A local lawyer has outlined the pitfalls of property development and how to avoid them.

Mathew Lutkin, senior associate in commercial property at Neves Solicitors has urged landowners to be aware of the legal viability of land for development.

Mathew He also warned of potential pitfalls Lutkin surrounding means of access and service infrastructure, planning consent and conditions, restrictive covenants, and adverse rights, as well as environmental considerations.

Mathew said: “Much has happened over the past 12 months’ since Boris Johnson announced the UK would ‘Build, Build, Build’ following the setting out of some of the most radical planning reforms seen since the end of the second world war.

“The role of local developers in this vision should not be underestimated. These developers do not have the benefit of large inhouse land, planning, technical and legal teams so may need specialist advice to avoid the pitfalls which could otherwise see a proposed scheme deemed unviable or severely damage the profitability of a given scheme.

“Seek advice if you are at all unsure.”

Call Neves Solicitors on 0330 0945 500 or email info@nevesllp.co.uk for advice.

14 inbusiness OCTOBER/NOVEMBER 2021

Giggabox team on site to live stream the draw for badminton events at the Tokyo Olympics

ASAP UK LAUNCHES CLEANROOM GLOVES Milton Keynes–based ASAP UK, a subsidiary of ASAP Innovations, one of the world’s largest manufacturers of PPE, launched its range of cleanroom gloves at the Cleanroom Technology Conference at the National Conference Centre, Birmingham, that took place on 1415 September.

The gloves are designed for optimum protection and comfort in environments from semiconductor manufacture to pharmaceuticals, and from aerospace to food production and handling.

ASAP UK was founded in 2019 and is part of a group that started in Malaysia as ASAP international in 1988; the company now has a presence in over 80 countries.

The range includes nitrile gloves, for better puncture and chemical resistance; nitrile performs well with solvents and is naturally anti – static and latex gloves, for elasticity and durability. All gloves are available in extended lengths, for better arm protection from hazardous materials.

All ASAP products are fully certified.

Since its formation in the UK the

company has focused on the automotive, industrial, and food and drinks sectors, but believes it can be as successful here with the cleanroom gloves as it has been in the rest of the world.

ASAP products can be ordered directly from the company’s UK – based distribution partners, and most products are available immediately ex – stock.

Visit: whyasap.co.uk

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BUSINESS REPORT

MARKETING FIRM DRIVES GROWTH 123 Internet Group, an awardwinning digital marketing agency based in Kiln Farm, have fuelled phenomenal growth for bestselling author and LinkedIn’s number 1 UK business influencer, Bernard Marr.

With over 1.47 million LinkedIn followers, Bernard Marr is a global influencer and Cranfield School of Management alumni who has worked with Google, Microsoft, Astra Zeneca and Forbes. Bernard trusted in 123 to transform his website, branding, social media and marketing assets to help businesses drive technological innovation and success post-pandemic.

123 Internet Group decluttered and Bernard Marr redesigned Bernard’s website to improve ‘WE’VE Scott Jones, performance and CEO of 123 user experience.

DELIVERED Internet Group, With a refreshed FANTASTIC said: “We’ve logo and mission CROSS-PLATFORM delivered statement, GROWTH FOR fantastic crossBernard’s new, platform growth fully responsive BERNARD for Bernard Marr. site benefits from MARR’ Adding podcasts to easier navigation on the website has all devices to promote resulted in 1000 extra news sharing and direct monthly downloads, and we users to books, articles and continue to manage Bernard’s downloadable content. social media channels.

Since launching, the website has “We’ve grown his YouTube seen around 200,000 monthly channel to over 32,000 subscribers, visits and a 20% drop in bounce and his newsletters reach over one rate – proof that users are finding million subscribers. It’s a huge win useful content. SEO performance for our agency.” also remains strong, with a first position Google ranking for ‘big To elevate your digital marketing, data strategy’, and a top three visit 123internet.agency or call position for ‘AI use cases’ against 01908 231 231.

2.29 billion results.

HOW SUSTAINABLE IS YOUR WEBSITE? Creative agency, YUMYUM, are encouraging businesses to check their website sustainability.

The Blisworth-based company uses a host which stores websites on the Google Cloud platform. This is currently run on 100% renewable energy and is twice as efficient as a typical data centre.

Hannah Needham, marketing manager, said: “Websites have become a part of our everyday lives. But what most people don't know is how much damage websites can do to the environment.

“The average website produces 4.61g of CO2 with each page visit, thanks to power-hungry servers storing the content. Luckily, a more sustainable future won't come at the expense of websites. Websites hosted on a local server have high carbon emissions, but major IT companies are switching to data centres that run on renewable energy.”

YUMYUM suggest asking about the sustainability of the hosting provider when approaching a new website agency or designer.

You can also visit www.websitecarbon.com to check a business’s digital carbon footprint. Environmental impact can be reduced by investing in a green website host, minimising unnecessary content or adverts and regularly updating the website.

OCTOBER/NOVEMBER 2021

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GOING GLOBAL

GOING GLOBAL The Chamber’s INTERNATIONAL TRADE TEAM can help you navigate your way through all of the regulatory procedures and documents that you’ll need for successful international trading

THE TROUBLE WITH RULES OF ORIGIN Rules of Origin (RoO) are putting a spanner in the works for UK exporters wishing to take advantage of the UK’s newly negotiated trade deals with the EU and all trade deals we had with the EU that have been rolled over.

The new trade agreements only allow goods of UK origin to move tariff and quota free.

Many UK exporters from a variety of sectors are finding that goods they thought they could export tariff and quota free do not meet the new origin rules putting their goods at a disadvantage compared to their EU competitors.

The rules define which goods can be counted as originating in the UK and therefore benefit from the negotiated agreements.

RoO are written into all trade

agreements to ensure that reduced tariffs and other non-trade barriers covered by the agreement are only available to goods originating in the countries that have signed the agreement.

Without RoO, companies could just import goods into a country that has a trade deal with another

country they want to trade with then just export the goods from that country to bypass the system.

With modern supply chains, parts come from all over the world, so if 50% of a product is from one country, that would be the country of origin. When the UK were a member of the EU, then parts from

EU counties counted towards the origin of the goods and in some agreements they still can as long as they processed in some way in the UK. This is called cumulation and is included in some format in most trade agreements. The issue UK businesses are having is that cumulation can only apply if the goods are processed and there is a list of minimal processes which do not change the origin of the goods.

In short, RoO are an added barrier to trade. Not all goods can move tariff and quota free between our trading partners.

If you need help with any international trade issues contact Milton Keynes Chamber’s International Trade Team on 01604 490490.

We provide specialist education and schooling advice to families relocating within the UK and internationally.

For corporate and private enquiries, call +44 (0)1908 395041 or email consulting@bowker.org.uk

www.bowker.org.uk 16 inbusiness OCTOBER/NOVEMBER 2021

Find out how your business can benefit from Breedon HR’s services by contacting Brenda Williams:

T: 07394 938979 E: Brenda.williams@breedonhr.co.uk W: breedonhrnorthbucks.co.uk

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INBUSINESS

Milton Keynes-based Virtual Assistant, Nikki Mugford, is pursuing her business dreams as the demand for services continues.

In September 2020, Nikki was without employment for the first time in her life. Having dreamed of working for herself for a long time, she finally took the leap on a new venture and founded Elite Virtual Services - a highly organised and professional Virtual Assistant service, providing flexible, remote admin and PA support to coaches, consultants, and small business owners.

“Due to the impact of COVID-19 and Brexit, more and more SMEs are reviewing their operations and deciding to outsource their admin and other business support functions - hiring a VA is the ideal staffing solution for businesses in such turbulent times – it’s reliable, adaptable and cost-effective.”

With over 20 years of combined executive support, senior administration, customer support and client liaison experience, Nikki has the ability to support all aspects of day-to-day administrative and operational functions.

She prides herself on providing an outstanding service and strives to ensure projects are completed within deadlines.

“My aim is to take the pressure off business owners and allow them to focus on what they do best.

Contact me for a free, no-obligation discussion about how my services can be tailored to support your specific needs.”

t: 01908 596321 e: miltonkeynes@diamondlogistics.co.uk

For further information: T: 07799 383096 E: nikki@elitevirtualservices.co.uk W: elitevirtualservices.co.uk

Nikki Mugford

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TALKING BUSINESS

PROVIDING THE LATEST IN WORKPLACE SOLUTIONS Paul Gillett (pictured), chairman at Right Digital Solutions, on how the firm has stood the test of time and why the customer is always king.

“So, I engaged with Capita and advised that the business, staff and When Paul Gillett sold and subsequently exited Right Digital Solutions customers would have a brighter future if it was independently owned.

(RDS) in 2014, he couldn’t have anticipated that he’d be back as Chairman That way everyone wins!” just six years later.

On 1 August 2020, Paul acquired RDS and the company became a Nobody could have predicted the journey the company would have private business again. It is now wholly owned by the management, bought taken in the past decade, being acquired by Capita Plc, the UK’s largest on a cash free, debt free basis. business outsourcer and then divested again during a global pandemic.

Paul said: “The deal has allowed RDS to be in an enviable position. We Add to that, opening two more regional offices and extending its managed are financially secure with a healthy balance sheet allowing significant service offerings, it has certainly been a busy and eventful journey for RDS – and its figurehead. investment in additional infrastructure at a time when the market has Paul Gillett joined RDS in 1988, as the company’s first suffered heavy losses and many major competitors face salesperson. The business was established as a vendor considerable financial challenges. agnostic third party managed print supplier, providing “No debt and a substantial injection of personal cash has independent maintenance and support for photocopiers, stood us in good stead and is now opening doors in terms fax machines and all forms of document management. of acquisitive and organic growth as we open service ‘MOST COMPANIES Paul commented: “Most companies in our industry are centres throughout the UK.” IN OUR INDUSTRY sales led with fewer service delivery people. But RDS Fast forward to today’s digital age and RDS have ARE SALES LED differentiated itself with tailored service delivery evolved to provide the very latest in workplace WITH FEWER bespoke to exacting client requirements. We gave every technology solutions for offices and hybrid working.

SERVICE DELIVERY customer an account manager along with a personalised Boasting the same ethos and core values, the transitioned PEOPLE’ service level agreement to guarantee performance company continues to help customers manage their “Even now, our sales staff are outnumbered 8:1 by our document workflow, managed print, telecommunications customer service personnel. It’s all about delivery to the and optimise their IT systems while supporting them in the customer. The customer is king.” journey of reshaping their office and mobile workspaces.

Due to the growth of the business and its reputation for unrivalled The Milton Keynes office in Witan Gate was chosen as the Home customer service, the company generated significant interest from the Counties base for its breadth of SMEs and corporate businesses crying out wider business services sector and in 2011 RDS was acquired by Capita Plc. for an independent service provider. The area is synonymous with “They pursued us aggressively,” remembers Paul, now executive entrepreneurs, emerging tech and draws fantastic talent into the area, not chairman. “They specifically wanted to get into the managed print and to mention its great transport links. document solutions arena and recognised that we were the pinnacle of that RDS also opened a new Centre of Excellence in the City of London and market. They acquired RDS enabling our solutions to be deployed across all recently upgraded their National Service Control Centre in Birmingham to of Capita’s large clients who ranged from national household names to further strengthen their UK wide service delivery credentials. local authorities to professional services businesses. This transition RDS continues to thrive because of their manufacturer independence presented enormous opportunity, infrastructure and scale.” and newfound agility. They have significantly extended their product But, like many businesses across the world, the Covid-19 pandemic at the offering, widened partnerships with other major IT and communications beginning of 2020 hit Capita hard and it decided to change its target providers taking more services into the cloud. They have also invested in market which culminated in the divestment of 18 businesses, including RDS. local offices and local additional staff, including Matt Gibson who is heading “There were a large number of interested parties looking to acquire up the new Milton Keynes operation.

RDS,” said Paul. “As the original major shareholder, I could not stand by and Paul said:” “It’s been a challenging time during the pandemic, but it’s watch RDS become absorbed into a conglomerate or manufacturer, where afforded us the opportunity to refine our business strategy and enhance shifting units, rather than delivering real customer service, is their main our service offerings allowing us to manage more IT, print and comms priority.” requirements. As a result we now have a much wider delivery of managed digital services. Everything from app-based workplace management tools and virtual receptionists through to unified-communication solutions and Microsoft Teams integration. – It’s a much broader scope.”

Established over 30 years ago, the first anniversary of the newly independent, RDS was celebrated by its staff last month, who Paul believes are the main reason behind the company’s continued success and new client acquisitions.

He said “We treat all our people as if they are customers and there’s enormous unity here - we feel like it’s a big family business. I think the combination of our long-term staff and the management team’s passion for never letting anyone down is the key. We just always work harder and smarter for our clients.”

RDS’s dedication to their customers is evidenced by their impressive Net Promoter score, which measures customer experience, and remains the highest in their sector.

“We are consistently ahead of the competition,” said Paul. “Our customer retention is driven through our focused service delivery, value for money and never forgetting customers have a choice We are a digital transformation company with workplace managed services at our core.

With people adopting hybrid working but still needing to rely on traditional offices services, our solutions help enhance collaboration, improve sustainability, boost operational efficiency, and increase our client’s bottom lines. After the pain of the recent pandemic, we think the future is really bright for us and our clients who have the Right Digital Solutions.”

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FACTFILE: RIGHT DIGITAL SOLUTIONS COMPANY BACKGROUND: “The business was established in 1988 as a vendor agnostic third party managed print supplier, providing independent maintenance and support for photocopiers, fax machines and all forms of document management. We differentiated ourselves with tailored service delivery bespoke to exacting client requirements. Because we were an independent business, we could deliver a solution that was the best fit for the customer and not the manufacturer, which remains exactly how we operate today.”

COMPANY DESCRIPTION: “We are a digital transformation company with managed print and communications at our core. We started off life as a managed print provider, the provision of hardware, software and service. We manage all aspects of the document life cycle, printing it, scanning it, archiving it. Fundamentally we are a consultative service partner, who will deliver the best solution that is tailored for the business. We recognise there isn’t a one size fits all solution.”

JOINING THE CHAMBER: “We decided to open an office in Milton Keynes as we already support many customers in the Home Counties. Milton Keynes, is the centre of this vibrant, fast growing and fast paced area, with large numbers of technology businesses, so we think we are in good company. Our sales and marketing director, Tim Hubbard has worked with Chambers of Commerce around the UK and felt it was a great way to reach the business community, get our services out there and find likeminded organisations to partner with and collaborate with.”

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IN THE SPOTLIGHT: CORPORATE CHRISTMAS

IN THE SPOTLIGHT

This issue’s spotlights are on the CORPORATE CHRISTMAS and ACCOUNTANCY SERVICES sectors in Milton Keynes.

TOP TIPS TO STAND OUT LIKE SANTA severe impacts on an individual, ’Twas the week before Christmas, and the knock-on effects this has on the factory floor, the elves on his business. started stirring, wanting to run for An occupational health and the door. The stockings were hung safety management system, such by the chimney with care, in the as ISO 45001, is designed to hope that St. Nicholas would soon manage risks and create better be there. working conditions.

But how does Santa manage Information Security such a large-scale mission – Santa has to each year? The world’s manage personal leading inspection, ‘SANTA HAS information for verification, testing TO MANAGE 2.2 billion and certification PERSONAL children in the company, SGS INFORMATION world. believe they know FOR 2.2 BILLION This is a huge the key to his responsibility, and success!

CHILDREN IN if he gets it wrong, Quality – The toys THE WORLD’ he could face huge have to be high quality!

Everyone knows that elves fines! Luckily for Santa are magical, but mistakes can he achieved ISO/IEC 27001 happen. Implementing an effective certification, the information quality management system with security management standard.

ISO 9001 will help Santa focus on This gave him the peace of mind he the important areas and improve needed to protect his sensitive data his overall efficiency. from cyber-attacks and data Occupational Health and Safety – breaches.

Santa has a huge responsibility, not only to all the good little boys and Be like Santa and implement a girls around the world, but also to management system in your his elves. organisation. Email the SGS team Supporting the mental wellbeing at uk.nowisthetime@sgs.com or of his workers is crucial to avoiding call 01276 697715

THE PERFECT STOCKING FILLERS FOR YOUR STAFF A Milton Keynes based natural skincare brand is encouraging corporates to consider their “pandemic fatigued” employees with some appreciation and wellbeing ideas this Christmas.

Naturally Tribal Skincare respects nature’s ability to support clean beauty and wellbeing, enabling a healthy body and a happy mind.

The brand ethos is built on valuing healthy, ethical, and sustainable living, simplicity and transparency whilst maintaining luxury.

The Naturally Tribal Skincare team believe that making staff feel loved and appreciated is vital and can be achieved through a simple act of kindness or token gift.

The company has positioned its

gift boxes as an option for corporate organisations to say thank you to employees, boost staff morale and encourage holistic wellbeing and wellness.

Their corporate gift boxes offering include the Imperfectly Perfect Starter Kit, the Starter Kit For Him, the Starter Kit For Her and the Mama and Baby Kit. All four offerings contain beautifully crafted products using the power of nature and presented in a luxury gift box.

The company’s packaging has been designed with sustainability at its heart. Naturally Tribal Skincare uses ultraviolet glass jars to maintain product integrity and product shelf life.

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IN THE SPOTLIGHT: CORPORATE CHRISTMAS

T: 01908 766114 E: info@queensbury-consulting.com

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IN THE SPOTLIGHT: ACCOUNTANCY SERVICES THE RISKS OF BENEFITS IN KIND Financial planning consultants Wealth and Tax Management have warned employees to be wary of benefits in kind (BIK).

If you receive any other benefits as part of your employment in addition to your salary, it may be the case that you are receiving a BIK. But Wealth and Tax Management say that though you might see it as a workplace perk, they may not necessarily come for free.

Managing director Tony Byrne said: “Tax-free BIKs are possibly the most common benefits you’re likely to encounter, for the very reason that they are tax-free. Neither the employee nor the employer is required to pay additional tax as a result of these benefits.”

Two of the most coveted BIKs are employer contributions to a workplace pension scheme or a life insurance policy - known as relevant life insurance.

A comprehensive list of tax-free employment benefits can be found at bit.ly/3A1M5iE Fully electric cars had a zero benefit-in-kind tax charges for 2020/21, but for 2021/22 the taxable BIK is still only one per cent of the value of the vehicle when it was new. Next tax year the BIK tax charge rises to two per cent. So even though fully electric cars have become once again subject to BIK taxation they are still a relatively cheap benefit-in-kind.

Tony added: “If your employer doesn’t offer a tax-free BIK or a fully electric company car why not ask for such benefits? What have you got to lose? You know it makes sense.”

The contents of this article are for information purposes only and do not constitute individual advice.

Ruth Corkin

TAX EXPERT JOINS VAT ASSOCIATION Ruth Corkin, VAT and Indirect Tax Principal at accountants Hillier Hopkins, has been appointed to a steering committee of the International VAT Association (IVA).

In her capacity as the representative for the UK VAT Practitioners Group, she will represent the views and concerns of small and medium sized businesses in the UK. Her appointment will also serve to ensure that these businesses are kept up to date with developments in the EU that may affect them.

The IVA is the world’s leading expert body on VAT and turnover taxes representing businesses of all sizes and their advisers. The body has members from across 40 countries and provides a forum for discussion and the sharing of ideas

between business, government and Ruth said: “Hillier Hopkins has a national tax administrations large client base of entrepreneurs including HMRC. leading successful small and Ruth is one the UK’s medium sized businesses. foremost VAT and VAT is a complex tax duties specialists. She made more so by has been an adviser Brexit. It is ‘IT IS to the government important that the IMPORTANT sitting on its voice of UK THAT THE VOICE Alternative business is heard Arrangements on the OF UK BUSINESS for Northern international IS HEARD ON THE Ireland stage, and I am INTERNATIONAL Committee and delighted to be STAGE’ acts a champion for appointed to IVA SMEs in accessing Board.”

HMRC’s systems in order The appointment was for them to be able to made on 28 June 2021 and prepare customs declarations. follows joining HMRC’s Land and In January 2021, Hillier Hopkins Property Liaison Group earlier that was named as just one of four month as one of two representatives English accountancy firms listed by of the Institute of Chartered HMRC as accredited customs agents.

Accountants of England and Wales.

ARE YOU READY FOR THE FUTURE OF TAX? Accountancy firm Trabalho Limited are urging businesses to be prepared for the future of UK tax.

HMRC’s Making Tax Digital (MTD) is a key part of government’s plan to make it easier for individuals and businesses to get their tax right and keep on top of their affairs. It is making fundamental changes to the way the tax system works, transforming tax administration so it is more effective, efficient and easier for taxpayers to get their tax right.

MTD requires businesses to keep records digitally and file their returns using software. It is increasingly common for business records and accounts to be kept digitally, in a software program or application on computers, tablets and smartphones. The records are maintained through these devices and stored using cloud-based applications.

Director Sobukola Coker said: “HMRC started the process of converting businesses to MTD a few years ago starting with compliance for VAT registered

22 inbusiness OCTOBER/NOVEMBER 2021

businesses with taxable turnover above the VAT threshold (£85,000). As a result, businesses that fall within this bracket are now required to follow MTD rules by keeping digital records and using software to submit their VAT returns.”

Businesses below the threshold are now able to join voluntarily. However, this will become a requirement for returns on or after April 2022.

Income tax and Corporation tax are also planned for move to MTD in short succession.

Trabalho Limited can help you get your business MTD compliant. Contact them for a free consultation by emailing info@trabalholtd.com * Please do not take any of the above as tax advice. Speak to your accountant if you require any help.

Sobukola Coker

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INBUSINESS

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TRAINING & EVENTS

TRAINING & EVENTS

Follow us on Twitter @ChamberMK

HEALTH AND SAFETY

TRAINING COURSES All Chamber training courses are currently delivered virtually.

Call the Training Team for more details on 01604 490490 or email training@northants-chamber.co.uk

PERSONAL AND MANAGEMENT DEVELOPMENT SUCCESSFUL SUPERVISORY MANAGEMENT

INTERNATIONAL TRADE TRAINING METHODS OF PAYMENT AND LETTERS OF CREDIT: BCC ACCREDITED

6 & 7 October (two days) Member £458 + VAT Non-member £598 +VAT The transition from team member to team leader is one of the most challenging. These pragmatic workshops teach you how to increase work output, improve the quality of work and achieve greater flexibility in working. It is essential training for established and newly appointed supervisory staff and is vital training for anyone about to become a supervisor.

Date: Cost:

MANAGING YOUR WORKLOAD

Date: Cost:

Date: Cost:

Date: Cost:

12 October (one-day) Member £229 + VAT Non-member £299 + VAT Take a day to reassess the purpose of your role and how to achieve the key tasks. Look at ways to manage the less productive tasks and then pick up lots of tips and techniques to help make things run more smoothly.

Take away a list of practical tasks and habit changes that you know will make a difference to the way you work.

TRAIN THE TRAINER Date: Cost:

1 and 2 November (two-day) Member £458 + VAT Non-member £598 + VAT This course will give staff who have recently been employed in a position of a trainer, or who are expected to train other staff in any areas such as procedures, skills or other core functions e.g. customer service or health and safety, the ability and confidence to deliver first class training.

13 October (one-day) Member £299 + VAT Non-member £369 + VAT The course provides an overview of all methods of payment when trading internationally to include the risks and benefits involved. It will then concentrate on the Letter of Credit aspect guiding you through the rules of managing a letter of credit, making sure documents are compliant and payment is successful.

CUSTOMS PROCEDURE, DOCUMENTATION AND RULES OR ORIGIN *2 MODULES 28 October (one-day) Member £299 + VAT Non-member £369 + VAT This course covers the key information required to understand: • Organisations involved in International Trade • What is an Export?

• International Documentation and key Information • Rules of Origin • Customs Compliance, HMRC – their role, Export Declarations, Customs Procedures • Import Duties, AEO, Audit, Phased Import Easements, NI Trade

INCOTERMS 2020 *1 MODULE Date: Cost:

30 November (half-day) Member £299 + VAT Non-member £369 + VAT Incoterms is a physical movement of goods, and it is vital that you meet your responsibilities and have an awareness of the rules and implications. Come along and learn how these rules help importers and exporters around the world to understand their responsibilities and avoid costly misunderstandings.

24 inbusiness OCTOBER/NOVEMBER 2021

LEVEL 2 HABC HEALTH AND SAFETY IN THE WORKPLACE Date: Cost:

21 October (one-day) Member £229 + VAT Non-member £299 + VAT The most basic requirement of any workplace is that it is a safe place to work. If this isn’t the case then your business is at risk from all kinds of legal cases and even worse, your employees may be risking their lives.

Good health and safety rely on employers and their employees working together. This course provides a solid foundation of knowledge that is required by everyone and provides essential knowledge of health and safety for employees working in any type of business sector.

EMERGENCY FIRST AID FAIB Date: Cost:

10 November (one-day) Member £229 + VAT Non-member £299 + VAT This course teaches the appropriate level of first aid required in low-risk businesses under the HSE 1981 legislation, delivered in line with the First Aid Industry Body (FAIB). By the end of the course delegates will be able to: Manage the scene of an accident, be able to treat any minor ailments and be able to think on their feet in times of an emergency, creating a safer workplace.

GETTING THE MESSAGE RIGHT DEVELOPING ASSERTIVENESS SKILLS Date: Cost:

14 October (one-day) Member £229 + VAT Non-member £299 + VAT Most of us have at least one person in our life whom we can’t communicate as effectively with as we would wish to. When this happens, it stops us achieving our own goals, our team goals, and can leave us feeling inadequate, stressed and angry. This course identifies the behaviour patterns that lead to these situations. It is a pragmatic course, built around action learning, enabling individuals to apply their own answers to their own communication goals.

HELPING DIFFICULT CUSTOMERS Date: Cost:

17 November (one-day) Member £140 + VAT Non-member £180 + VAT We all know how hard it can be to handle difficult people. With many organisations automating their processes and procedures, customers are even more likely to become difficult when they finally get through to a person. They take their frustration out on the poor staff member who answer the phone, email, the tweet, of the Facebook post. This course aids the challenge for staff to stay calm and deliver the level of service needed.

SALES AND MARKETING LINKEDIN FOR BUSINESS Date: Cost:

7 October (half-day) Member £140 + VAT Non-member £180 +VAT Utilise LinkedIn to grow your business by building deeper relationships with your current clients, get more referrals and connect with new potential clients.

Learn how to search effectively, use the reminder feature, are you publishing on LinkedIn and so much more. This is an interactive workshop to learn how to use LinkedIn as a marketing and business development tool.

EFFECTIVE TELESALES SKILLS Date: Cost:

19 October (one-day) Member £229 + VAT Non-member £299 + VAT Whether you are meeting your clients face to face or running sales meetings via zoom it’s important to get an understanding of their issues/problems, effectively demonstrating how you can help them and ultimately close to win the business. How effective are yours?

Are you winning business? If not, this is the workshop for you!

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TRAINING & EVENTS The CHAMBER EVENTS TEAM has worked hard to adapt and deliver a new format of events, increasing the range and availability of our schedule.

EVENT IN FOCUS SEO – BE SEEN ONLINE POST COVID Date: Cost:

28 October (half-day) Member £140 + VAT Non-member £180 +VAT By leveraging the fundamentals of search engine optimization (SEO), you can ensure that your business pops up in these all-important search results. This workshop is about mastering SEO fundamentals. How to make improvements that boost your website's visibility on search engines, attracting the right kind of traffic to the right pages on your site.

THE ART OF NEGOTIATING BASICS Date: Cost:

3 November (half-day) Member £140 + VAT Non-member £180 +VAT Training within a sales arena, negotiation arises at some point, and if you are unprepared or inexperience, you will find yourself giving into your customer’s demands. This ½ day workshop helps you to develop your negotiation skills for whatever scenario you come across in day-today dealings and helps to improve more beneficial outcomes.

With Covid-19 restrictions now lifted your Chamber will be offering a hybrid approach to events moving forward.

We will continue to put together a series of online networking events that will allow businesses across the region to make connections, build relationships and increase brand awareness. These events will include; PolicyHour’s, ChamberLIVE sessions and Joint Networking opportunities with other Chambers’ of Commerce across the region.

Alongside our virtual events we will be reintroducing a series of face to face networking opportunities. Milton Keynes Chamber marketing and events manager Cheyenne Angliss said: “The past 18 months have been a challenging time for all businesses and our series of online networking events have been a great success in providing a platform for businesses to keep connected and continue to build relationships.

“Moving forward, now that Government restrictions have been lifted, we are excited to see the return of face to face events and will be incorporating these into our successful line up of online events.”

The MK Business Showcase, taking place on Wednesday 17 November, 10am – 1pm at the Kingfisher Hotel, Buckingham Rd, Milton Keynes, MK19 6JY, will kickstart the return of our face-toface events by showcasing the best in business across the region, with a mini exhibition, Business Before Hours networking event and ChamberLIVE seminar taking place throughout the day.

This event is open to all businesses across Milton Keynes to get involved in! Whether you would like to exhibit, come along on the day or attend the networking and/or seminar, then get in touch by calling 01908 733082.

FORTHCOMING EVENTS Time: 10am-11am Cost: Free to attend Women With Vision members only.

POLICY HOUR – MEET YOUR MP: GRAHAM STUART MP (ONLINE)

INFORMATION TECHNOLOGY ADVANCED EXCEL

Date: Wednesday 17 November Time: 3pm-4pm Cost: Free to attend Members only

18 October (half-day) Member £200 + VAT Non-member £230 +VAT Anyone who uses Excel regularly to produce a range of spreadsheets and who has a good knowledge of the topics covered on the intermediate level course will benefit from attending this course. This course will help users get to grips with the most useful features of this powerful program. They will be able to improve their productivity and maximise their time when producing complex spreadsheets. Users can master some of the complex Excel functions bringing users a new level to their ability to present, store and analyse data.

MEET THE NEIGHBOURS WITH BEDFORDSHIRE CHAMBER (ONLINE)

NEXT GENERATION (CPD) – SELF CONFIDENCE IN THE WORKPLACE (ONLINE)

Date: Tuesday 5 October Time: 11am-12.15pm Cost: Free to attend Members only.

Date: Wednesday 27 October Time: 3.30pm-4.30pm Cost: Free to attend Next Generation members only.

NEXT GENERATION (CPD) – YOUR DIGITAL FOOTPRINT (ONLINE)

SPEED NETWORKING AND LUNCH

Date: Wednesday 24 November Time: 3.30pm-4.30pm Cost: Free to attend Next Generation members only

Open courses & bespoke training sessions on all Microsoft packages at all levels are available, call the Training Department on 01604 490490 for details.

Date: Friday 15 October Time: 10am-11am Cost: Free to attend Members only.

Date: Cost:

WOMEN WITH VISION NETWORKING (ONLINE) Date: Wednesday 13 October Time: 10am-11.15am Cost: Free to attend Women With Vision members only

POLICY HOUR – MEET YOUR MINISTER – NADHIM ZAHAWI MP (ONLINE)

Venue: Novotel MK Date: Tuesday 9 November Time: 11.30am-1.30pm Cost: TBC Members only.

WOMEN WITH VISION NETWORKING: PERSONAL DEVELOPMENT MAKE NETWORKING WORK FOR YOU (ONLINE) Date: Wednesday 10 November

MEET THE NEIGHBOURS WITH COVENTRY AND WARWICKSHIRE CHAMBER (ONLINE) Date: Tuesday 30 November Time: 10am-11.15am Cost: Free to attend Members only

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MEMBER ZONE

MEMBERZONE Latest news from MILTON KEYNES CHAMBER MEMBERS including award wins, relocations, appointments, new contracts, member profiles, mergers, company expansion plans, sponsorship deals and business success stories

TRUST TO RUN THIRD SCHOOL Denbigh Alliance MultiAcademy Trust has been selected to run a new primary school in Calverton Lane following a highly competitive process. The new school will be the third new primary school to be opened in the Western Expansion Area of Milton Keynes.

The primary school is expected to open from September 2023 and will cater for up to 630 pupils. The development will include sports facilities with some out of hours community access, plus provision for a 39 place full-time equivalent (FTE) nursery.

MK based Denbigh Alliance Multi Academy Trust already runs the nearby secondary school Watling Academy, which opened in September 2020 along with Denbigh School, located in Shenley Church End. Cllr Zoe Nolan, cabinet member for children and families, said: “This new school will support projected demand for school places in this fastgrowing region of Milton Keynes. We want every child in MK to have access to a high-quality school place and we’ll continue to invest in our network of local schools.”

Andy Squires, CEO of Denbigh Alliance Trust, said: “Following the successful secondary expansion of the Denbigh Alliance Trust provision at Watling Academy, the addition of a brand-new primary school is a natural and very exciting next step in our growth as a trust.”

The new school will be funded from a combination of Basic Need Government funding, Section 106 grant funding and council borrowing. The design and planning phase is now underway with construction scheduled to start in spring 2022.

DEDICATED WEBSITE FOR WHEELCHAIR ATHLETE Ella Beaumont has achieved many notable accomplishments in her young life to date. She has represented Great Britain in wheelchair basketball at the Under 25 World Championships, proudly carried the 2012 Olympic torch and worked as a TV and Film Researcher for Channel 4, BT and BBC, covering Rio 2016 Paralympics and Tokyo 2021.

When the world was forced indoors and exercise options were limited, sport-mad, wheelchair basketball coach and personal trainer Ella was frustrated with online workouts available for people living with disabilities, so she

developed her own series of wheelchair workouts to help everyone have fun while keeping fit.

With so many strings to her bow and being accidentally propelled into the role of ‘fitness influencer’ through social media, YouTube and multiple media appearances, thanks to her wheelchair workout success, Ella needed a website to tie everything together and give her an outlet for future activity.

Ella turned to Milton Keynes marketing agency, 4fx Design, for digital design and website development support. She said: “I needed to bring all the facets of my fitness and media research

activities into a single digital space.

The 4fx team has been great in helping me pull together all my content, focus on the story I wanted to tell and how I wanted people to interact. I’m so excited about the finished website.”

4fx co-founder Julie King, said: “Ella is an inspirational young woman who has achieved so much already. It has been a privilege to help her showcase some of these accomplishments and we very much hope the website supports her success in future activities.”

Call: 01908 375200 Visit: www.4fx.co.uk

NOMINATIONS FOR BARKING BAGS Milton Keynes-based company Barking Bags has been nominated for two major industry awards and is looking to become a global brand in the pet accessory market.

Barking Bags produce a range of specially designed bags which are fast becoming an essential companion for dog walkers. Their fashionable and multifunctional design allows the wearer the flexibility to use them cross body or as a bum bag, helping dog walkers to carry everything they need without compromising on style. They are weatherproof and available in a range of fabrics including luxury leather and vegan options.

Barking Bags, founded by former teachers, Debbie Greaves and Robert Angell, has just been nominated in the prestigious PetQuip Awards for pet accessory Product of the Year and also Business of the Year.

The designs include mesh pockets for water bottles and soggy toys, a poo bag dispenser, a safe place for keys and mobile and much more. Handmade by artisans in India the bags are packed and made ready

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for sale by learners at MK SNAP, a charity working with adults with learning difficulties. Barking Bags support national dog charities and promote responsible dog ownership through social media channels.

Visit: www.barkingbags.co.uk

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Credit: Johan Dehlin

MEMBER ZONE NEW HOME FOR SELVA FULFILMENT

MK Gallery as seen from Campbell Park

REGIONAL RIBA AWARD FOR GALLERY BUILDING thrilled with this award that recognises the MK Gallery’s newly configured building has been success of the Gallery’s major expansion. named the RIBA South Award Winner in the “The design is loved and enjoyed by our institute’s 2021 Regional Awards. visitors and local communities and has Tom Emerson, of 6a architects, who received extraordinary critical acclaim. designed the construction in the heart ‘THE DESIGN TEAM “The design team were passionate of Milton Keynes, also won project about the history of Milton Keynes architect of the year for his efforts in WERE PASSIONATE and really managed to breathe new the Royal Institute of British ABOUT THE life into the visionary planning that Architects honours.

HISTORY OF defines the city. The colourful, playful As part of the project, the gallery’s MILTON KEYNES’ and generous new spaces offer existing interior spaces were rejigged incredibly varied and lively programmes to provide a better user experience and give greater flexibility to the space. that are welcoming for everyone.”

The completely redeveloped art exhibition space and community hub was one For more information about MK Gallery please of 13 regional award winners. visit www.mkgallery.org or if you have a question about the gallery email info@mkgallery.org Anthony Spira, MK Gallery director, said: “We are

Selva Fulfilment have seen considerable growth in the last year due to the boom in online sales.

The massive influx of online shoppers has helped drive the demand for retailers, small and large, to expand their eCommerce operation by outsourcing order fulfilments and warehouse space.

With the future forecast of online sales only showing signs of continued growth, Selva Fulfilment recently took the opportunity to move with the times and rehome into a bigger and better warehouse in Milton Keynes.

They are steadily filling up their new warehouse with more customers and would like to take the opportunity to make businesses aware of their welcoming presence.

If you are a growing or established business looking for warehouse space or the use of a sustainable and bespoke fulfilment service, then visit selvafulfilment.co.uk or call 01908 648479.

SIGN UP NOW FOR ROTARY SWIMATHON MK Community Foundation’s outdoor 35th Birthday event

FUND TO HELP BUILD A BETTER FUTURE Milton Keynes Community Foundation have launched their Next Generation Fund to commemorate their 35th birthday.

With so many young people missing out on education and work opportunities because of the pandemic, the Community Foundation recognise the importance of looking forward.

Ian Revell, CEO of MK Community Foundation, said, “We’re building a future for our next generation, to change their lives and to fulfil their potential.”

In June, Milton Keynes Community Foundation celebrated over £33m in grant giving and rent subsidies, vital funding that has helped local organisations to deliver services and help the most vulnerable.

Kurshida Mirza, chair of trustees, said: “Looking forward into the future, I hope that we can expand the help we deliver to even more people and organisations that need it.”

The Community Foundation would like to thank everyone who has been involved over the past 35 years.

Rotary MK have announced next year’s date for their popular Swimathon charity fundraising event and are urging local businesses to get involved.

The fun swimming challenge will be held on Saturday 26 February 2022 at Wolverton Pool Milton Keynes.

The eight charities chosen for the postponed 2021 event will benefit: Willen Hospice, Bus Shelter MK, Transitions UK, Hazard Alley, Supershoes, Emergency Rider Volunteers, Q:alliance and Thames Valley Air Ambulance.

Rotarian Jill Moss said: “We are now looking for companies like yours to sign up for the fun event and pitch for a Chamber Challenge Cup. Teams of six, with no specific swimming ability, are sponsored to swim for 55 minutes in relay style, at a chosen time of the day. You can choose to support a chosen charity from the

list, or have your sponsorship spread between the eight charities.

“Your team can advertise your company by wearing your own Tshirts over swimwear, or a charity T-shirt if you chose to swim for a particular cause.”

Cups, certificates and medals will be given out for special effort and there are also awards for money raised, most humorous team name, and a unique, memorable X-Factor award.

Jill added: “This is not a race event. It is an opportunity to have fun together and rekindle the team spirit that’s been so difficult to keep alive during 2021.”

For more information visit www.rotarymk.org or contact Rotarian Euan Henderson now to book your team a place: euan@euanandirene.co.uk or 01908 616840.

Visit: www.mkcommunityfoundation.co.uk OCTOBER/NOVEMBER 2021

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MEMBER ZONE

MEMBER PROFILE

MEMBER BENEFITS For full details of all the benefits available to chamber members, visit: www.chambermk.co.uk

CHAMBER FX Exclusive foreign exchange member package offering free health check, low transfer fees and free account opening. Key benefits include bank-beating exchange rates.

CHAMBER HEALTH PLAN NAME: Harry Alston COMPANY: EAC Consulting Group JOB TITLE: Director WHAT DOES YOUR ORGANISATION DO? Sales and office recruitment

HOW DID IT ALL START? EAC Consulting Group started in 2017, with the vision of giving a premium consultative service to our clients and candidates across Milton Keynes and surrounding areas. Our aim has always been to be act as an extension of our client’s business, while offering candidates transparent and supportive career advice to ensure they reach their ambitions.

Provided by Westfield Health, Chamber Primary Health Plan can give members cover from just £5.57 per employee, per month.

CHAMBER PROTECTION This includes four services: Chamber HR, Chamber Health & Safety, Chamber Legal and Chamber Tax. They include an advice line covering HR, employment law, legal, health & safety, tax and VAT, legal and health & safety documents and legal expenses insurance cover.

PRODUCT SPOTLIGHT

WHAT’S YOUR GREATEST ACHIEVEMENT SO FAR? Alongside the rest of the team, building an award-winning business that has been recognised for its dedicated and service led approach to supporting the Milton Keynes and surrounding areas in hiring top talent. This recognition that has come in the form of over 130 Google Reviews at an average 4.9 stars, winning the 2021 Southern Enterprise Awards, winning the 2020 Prestige Awards and being a finalist at the SME Buckinghamshire Awards.

WHAT’S THE BIGGEST RISK YOU’VE EVER TAKEN – AND DID IT WORK OUT? I think setting up EAC in the first instance. I was a well-established manager in a market-leading recruitment firm, however I wanted something more and was keen to create something myself. The decision was a daunting one as I knew I wouldn’t earn a salary for a year as the business built its foundations, and of course there is always the risk it won’t work. However, both myself and my business partner had great belief in us making it work.

WHAT ADVICE WOULD YOU GIVE TO SOMEONE STARTING OUT? Focus, focus, focus! Set out what you want to achieve and plan how you are going to achieve it. You will hit obstacles and will need to adapt that plan but always keep in mind that long-term vision, focus on it and believe in yourself! Whether setting up a business, starting in recruitment or starting a career in another sector, I feel this advice is universal.

WHAT EXCITING PROJECTS IS YOUR ORGANISATION WORKING ON? Currently myself and my business partner Imran Elahi are working on our next business venture in our second company ‘Generation Z Marketing’. This is a marketing business orientated around increasing client’s visibility, market-share and overall profits through social media marketing.

WHY DID YOU JOIN THE CHAMBER? The opportunity for the business to gain exposure from other local businesses and business leaders, alongside forming partnerships and relationships with providers that can support our vision. We have regularly attended networking events in the past and always take advantage of the annual awards.

Call: 01908 049653 Email: harry.alston@eacgroup.co.uk Website: www.eacgroup.co.uk

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CHAMBERCUSTOMS Your Chamber has been appointed as an official delivery agent for ChamberCustoms, which delivers a customs declaration service for UK importers and exporters of all sizes.

The service is offered direct to businesses and through UK Customs Agents, ensuring that customs clearance is accurate, timely and avoids additional costs through delays or errors. With direct links to the HMRC Customs handling system and all inventory linked ports, we can ensure that your goods, no matter where they enter or leave the UK, will be cleared for onward transportation smoothly.

As ChamberCustoms agent, we offer: • A high level of compliance and assurance for customers • Confidence on tariff and data entry to remove fiscal risk; backed by the technical expertise of the market leader in this sector • A wealth of international trade experience and expertise from across the trusted Chamber of Commerce network UK. To find out more email chambercustoms@northants-chamber.co.uk

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MEMBER ZONE

OCTOBER/NOVEMBER 2021

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MEMBER ZONE BACKGROUND – TELL US A BIT ABOUT YOU! I have worked for Cynthia Spencer for just over two years now having previously worked for a large hotel group and the University of Northampton. I knew for quite some time I wanted to work for a charity but, it was realising I had transferable skills to do so and someone taking a chance on me that gave me the opportunity.

NEXT GENERATION PROFILE

WHAT DOES YOUR JOB INVOLVE? I look after all the businesses who wish to support the charity. This could be working with them as their chosen charity of the year, supporting them with running their own event or ensuring they have everything they need to get involved in one of ours. I also work with a lot of businesses who might like to volunteer to support the work of the charity too. Along with organising and running events, my favourite part of the job is relationship management. I get to work with so many different people and talk a lot, all for a good cause.

WHY DID YOU JOIN NEXT GENERATION CHAMBER? To have the opportunity to meet other young business professionals in Northamptonshire. It is a safe space to share ideas, speak up and allow your voice to be heard. The PD sessions have also made me look at things differently too and it is important to take time out to get the most out of these.

WHAT HAS BEEN YOUR FAVOURITE NEXT GENERATION CHAMBER EVENT AND WHY? The sandwich socials were a great way to interact with other members of Next Gen during lockdown. I had only got the chance to attend a couple of face to face sessions before the lockdown, one in which Paul Beesley ran and the other online session I really enjoyed was run by Reemesh Patel.

NAME: Nina Gandy COMPANY: Cynthia Spencer Hospice Charity JOB TITLE: Corporate partnerships fundraiser

WHICH NEXT GENERATION CHAMBER MEMBER DO YOU ADMIRE? WHY? Hannah Brady. Hannah Brady was a name I heard soon after I started with the Hospice (thanks to her singing and fundraising efforts) but, also as someone with so much ambition and drive and a very well respected member of the local business community. I have got to know Hannah more throughout the pandemic via virtual networking and she has shown me it is good to talk about the good days and bad.

WHAT IS THE MOST IMPORTANT THING YOU’VE LEARNED FROM NEXT GENERATION CHAMBER?

times you must go for it! Be bold and be brave.

Wellbeing has also been a huge thing during the pandemic, and it was important to see some sessions around this area too.

Linkedin: www.linkedin.com/in/nina-gandya5367264 Instagram: cynthiaspencercharity Facebook: Cynthia Spencer Hospice Twitter: @CynthiaSHospice

NEXT GENERATION CHAMBER PATRONS

Even if you are unsure about something and it pushes you out of your comfort zone there are

NEW MEMBERS Active Internet Marketing NORTHAMPTON 01604 765796 www.activeinternetmarketing.co.uk Digital marketing services AmpowerUK Ltd MILTON KEYNES 03301331050 www.ampoweruk.com Helping domestic and corporate clients save money on their energy bills by utilising affordable green energy that helps you to reduce your carbon footprint Breedon HR (North Bucks) Ltd WINSLOW 07394 938979 www.breedonhrnorthbucks.co.uk HR consultants delivering bespoke HR support and solutions Ecotextura MILTON KEYNES 077606 77606 www.ecotextura.com Ecotextura creates proprietary, eco-friendly and inclusive design PPE as well as fabrics for the medical industry

Firefly Aerial Limited Milton Keynes 0333 772 9293 www.fireflyaerial.co.uk Aerial photography, video and sensors, our pilots are available to help you complete your projects on-time and inbudget using our fleet of drones Hoot & Company LEIGHTON BUZZARD 07501 238721 www.hootandcompany.co.uk Digital workspace Consultancy. Hoot & Company help SMEs optimise the use of cloud technology for better collaboration, productivity and creativity S3UK Ltd LONDON 020 3961 0055 www.S3UK.com Industrial and commercial sourcing for the ‘Asian cost advantage’ with quality control and logistics management Selva Fulfilment Ltd MILTON KEYNES 01908 648479

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www.selvafulfilment.co.uk Fast, efficient and honest. A reputable and well-known fulfilment service. Our team is up for every job, managing projects with skill and experience clients expect Sheryne SR Ltd MILTON KEYNES 07515 636600 www.sherynesr.com Expert, flexible office support services including administration and secretarial services Starting Off NORTHAMPTON 01604 622855 www.startingoff.co.uk Successfully recruiting and training office based apprentices and graduates for over 30 years through Northamptonshire with dedicated training centres Tilltech Systems Ltd PAULERSPURY 08712 211300 www.till.tech A close team of marketers, creatives,

designers and developers who work together to create effective and engaging business solutions Tinderbox Ltd NORTHAMPTON 07889 539814 www.tinderboxbusinessdevelopment.co.uk Expert business advice, support, disciplines and training across a wide range of industries, helping businesses to grow profitably Trabalho Ltd MILTON KEYNES 07586 852490 www.trabalholtd.com Business consultancy and accountants World Media Initiatives NEWPORT PAGNELL 07737750394 www.localmediainitiatives.org Media/creative sector training centre for young people from the age of nine. Media production including documentaries, short films, commercials and event coverage

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MEMBER ZONE

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