inbusiness Northants Aug Sep 22 by Kemps Publishing

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inbusiness @NorthantsCoC

www.northants-chamber.co.uk

THE VOICE OF NORTHAMPTONSHIRE BUSINESS

AUGUST/SEPTEMBER 2022

TAKING ON THE CHALLENGE RAPID GROWTH FOR GLOBAL HEALTH TESTS

NEWS: AWARDS MAKE A RETURN EVENTS: BUSINESS EXHIBITION MEMBER ZONE: NEW MEMBERS THE OFFICIAL PUBLICATION OF NORTHAMPTONSHIRE CHAMBER

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INBUSINESS

CONTENTS inbusiness

AUGUST/SEPTEMBER 2022

BUSINESS REPORT

Northamptonshire Business Awards return

123 Internet Group create customerfriendly website

University tackles inequality

The hybrid and flexible working revolution

Pegasus welcomes new team member

Marketing agency unveils new solutions

Adapting to a new way of working

Nappy birthday to Bambino

Chamber Business Partners: Nick Freeman Photography and SGS UK Ltd

University partners with stonework specialists

New website for architectural firm

Garage joins elite network

HR firm makes awards shortlist

GOING GLOBAL 23

Chamber appoints business development executive for International Trade

ISSUE SPOTLIGHT 24

MANUFACTURING

FINANCIAL SERVICES

HEALTH & SAFETY

Niftylift wins big at awards Personal growth for financial boss Reunion at asbestos management company

TALKING BUSINESS 32

Carl Raven, CEO at Global Health Tests

TRAINING & EVENTS 34

The latest comprehensive list of Chamber training courses and events

MEMBER ZONE

Skills taster sessions for youngsters

Achievement for jeweller

Charity appoints fundraising manager

Member Profile: Luke Kennedy, Loop Digital Marketing Ltd

Next Generation, plus member benefits

The Chamber welcomes new members

The October/November 2022 issue of inbusiness will include features on: Growing your Business, Corporate Christmas and Construction & Redevelopment The deadline for editorial submissions is: 12 August

AUGUST/SEPTEMBER 2022 inbusiness 3

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INBUSINESS

inbusiness

THE VOICE OF NORTHAMPTONSHIRE BUSINESS

CONTACT DETAILS

VIEWPOINT

T: 01604 490490 NORTHAMPTONSHIRE CHAMBER OF COMMERCE Waterside House, 8 Waterside Way, Northampton NN4 7XD Editorial process managed by Ballyhoo PR EDITOR: Laura Smith NEWS AND ARTICLES SHOULD BE SENT TO: inbusiness@northants-chamber.co.uk

PUBLISHED BY: Kemps Publishing Ltd Unit 8, The Courtyard, 707 Warwick Road, Solihull B91 3DA T: 0121 765 4144 W: www.kempspublishing.co.uk MANAGING EDITOR: Laura Blake DESIGNER: Lloyd Hollingworth ADVERTISING T: 0121 765 4144 E: jon.jones@kempspublishing.co.uk PRINTERS: Stephens & George Print Group FRONT COVER: Carl Raven, CEO, Global Health Tests See pages 32-33 COVER PHOTO: Nick Freeman Photography ABOUT THIS MAGAZINE: inbusiness is a bi-monthly publication and digital magazine distributed to 6,000 Chamber members and key businesses in Northamptonshire. The publication focuses on news and information about local companies and the initiatives and advice available to increase the prosperity of county firms. Northamptonshire Chamber welcomes newsworthy articles of business interest, giving preference to Chamber members. As editorial space is limited, inclusion cannot be guaranteed and the editor may amend or reject articles submitted.

A PACKED SUMMER EVENTS SCHEDULE Summer has arrived and as well as bringing much-needed sunshine, we’ve had a plethora of news and fantastic events. We launched our prestigious Northamptonshire Business Awards and have been delighted by the calibre of incredible entries across all categories. Last year’s glittering gala awards night was a fantastic success and I am confident that we will see another amazing celebration judging by the wonderful entries. I don’t envy the judges in picking the worthy winners. Here at the Chamber, we’ve extended the team with the arrival of our new membership sales executive Jake Hill, who has settled into the fold brilliantly and is already bringing in new members to join the Chamber family. For more on Jake and his role, see page 6. Our renowned and well-loved Simon Elton-Thomson has moved from the membership team to the international trade team and will continue to ably assist our valued members here on anything import, export and documentation. Next Generation Chamber marked its upcoming fifth birthday with a celebratory barbecue at Northampton Active in June. The fun, summery event saw Next Generation Chamber members networking and socialising together – exactly as it planned when it was founded in 2017. Next Generation Chamber was uniquely designed to champion, develop and encourage young business professionals. Its activities reflect the core belief that we often learn and develop most effectively in the company of friends and peers, with obvious benefits for employers in the creation of more confident, knowledgeable and better networked staff. We are immensely proud of the platform Next Gen provides for aspiring young business people in the region to help them grow and develop through our networking events and personal development sessions. It is vital, especially after the past two years of uncertainty, that businesses are able to come together face to face to network and create long lasting connections that facilitate business growth. We are #StrongerTogether. With all best wishes for a sunny, successful summer.

FOLLOW NORTHAMPTONSHIRE CHAMBER AT:

Louise Wall www.facebook.com/northamptonshire.chamber

Interim chief executive, Northamptonshire Chamber of Commerce

@NorthantsCoC www.linkedin.com/company/northamptonshirechamber-of-commerce www.youtube.com/NorthantsChamber You can also follow our International Trade Team on Twitter: @NhntChambExport For further information on Northamptonshire Chamber call 01604 490490 or visit www.northants-chamber.co.uk inbusiness is produced on behalf of Northamptonshire Chamber by Kemps Publishing Ltd and is distributed without charge to all Chamber members and other leading businesses in Northamptonshire. The Chamber and the publisher are committed to achieving the highest quality standards. However, views expressed in the magazine are independent and while every care has been taken to ensure that the information it contains is accurate, neither Northamptonshire Chamber nor the publisher can accept any responsibility for any omission or inaccuracies that might arise. PRIVACY NOTICE: Kemps Publishing Ltd process personal information for certain legitimate interest purposes, which includes the following: • To provide postal copies of this publication to Chamber members and Kemps' customers; and • To offer marketing and promotional opportunities within this publication to Chamber members and prospects. Whenever we process data for these purposes, we always ensure we treat your Personal Data rights in high regard. If you wish to, you can visit www.kempspublishing.co.uk to view our full Privacy Notice and to learn more about our legitimate interests and your rights in this regard.

4 inbusiness AUGUST/SEPTEMBER 2022

CHAMBER BUSINESS PARTNERS

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BUSINESS REPORT

NORTHAMPTONSHIRE CHAMBER keeps its members up to date with all the latest business news. Whether it’s through the pages of this magazine, via our website or by regular email updates, we will always endeavour to keep you in the picture and informed

BUSINESS AWARDS ARE BACK! The Northamptonshire Business Awards 2022, recognising the fantastic work being done by organisations across the county, will take place on 3 November. Organised by Northamptonshire Chamber of Commerce, the prestigious event sees 13 awards up for grabs this year, including three new awards. Two of these – North Northamptonshire Business of the Year and West Northamptonshire Business of the Year – are being supported by North Northamptonshire Council and West Northamptonshire Council to recognise the standout business success story in their respective geographical areas. For the first time, there will also be a President’s Award, sponsored by Wilson Browne Solicitors. The winner of this award will be chosen by the President of the Northamptonshire Chamber of Commerce Board, Robyn Allen alongside headline sponsors, Wilson Browne Solicitors. They will be looking to recognise ‘an awesome human being in our local area that has done something exemplary in the last 12 months’. Robyn said: “I genuinely can’t wait for this year's Northamptonshire Business Awards. It is always inspiring to see businesses celebrating their successes. I’m also really looking forward to reading all the reasons why people get nominated for our new category this year, The President’s Award.” Other award categories include: Business Person of the Year, Young Business Person of the Year, Best New Business of the Year, Workplace Wellbeing Award, International Business of the Year, Small

Last year’s winners

Business of the Year, High Growth Business of the Year, Customer Commitment Award, Employer of the Year and Charity of the Year. N orthamptonshire Chamber’s interim chief executive, Louise Wall, added: “Last year’s awards were such a success and reinforced the need to come together in person and celebrate the successes of our local business community. “We can’t wait to read the entries that come through and find out about the amazing activities and achievements the organisations of Northamptonshire have undertaken.”

Finalists will be announced at the Northamptonshire Chamber Business Expo at Franklin’s Gardens on Wednesday 14 September with a glittering awards evening set to take place on Thursday 3 November at The Park Inn, Northampton. For further information about the Northamptonshire Business Awards visit www.northants-chamber.co.uk/ events/northamptonshire-business -awards

STATION BOSS AT JOURNALISM HEARING Martin Steers addresses the committee

Martin Steers, the station manager of local radio station NLive Radio, gave oral evidence to the DCMS Select Committee on the sustainability of local journalism. He was representing the UK Community Radio Network, of which he is one of the co-founders, and used his experience of NLive Radio and being part of the University of Northampton to inform both the oral evidence and previously submitted written evidence. The Committee opened its inquiry into the topic in February to examine the challenges facing local news organisations and what support should be put in place in order to maintain their democratic function. The DCMS Select Committee invited the UKCRN to give evidence, as a representative of the sector, to hear about what Community Radio Stations do local journalism wise, and understand the issues that may impact its future.

As one of the key focus areas of the UKCRN, its co-founder Martin Steers attended an oral evidence session on Tuesday 17 May, alongside Owen Meredith, chief executive of News Media Association and David Powell, chair at Local TV Network. Following the session, Martin Steers said: “It was a nervous but a worthwhile experience, expressing the concerns of the community radio sector regarding the sustainability of journalism. Our thoughts, comments and input seemed to be well received by the Select Committee, and I hope it can help start further conversations to secure more opportunities for the sector.” While at Parliament, Martin with his UKCRN colleague took the opportunity to meet a number of MPs, including local Northampton South MP Andrew Lewer to let him know about what’s going on with NLive Radio and their plans to bring digital radio to the town. AUGUST/SEPTEMBER 2022 inbusiness 5

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BUSINESS REPORT

I23 INTERNET GROUP CREATE YLO WEBSITE

Jake Hill

JAKE JOINS THE CHAMBER TEAM Northamptonshire Chamber and Milton Keynes Chamber have welcomed a brand-new membership sales executive to the team. Jake Hill started with the membership organisation in May and will work with the Chamber team to support local businesses and entrepreneurs across the region. The 33-year-old began his career in healthcare, working in the NHS and private sector for six years before moving to be business development manager for Chamber members NewGen IT. Jake said: “After attending so many Chamber networking events and meeting everyone here, I knew it’s where I wanted to be, supporting businesses across Northamptonshire and Milton Keynes with their journeys. “I’ve always enjoyed helping people and seeing the work the Chamber do across our county, with businesses, charities and many more, made it a really exciting opportunity for me.” Director of business development Sunny Singh said: “We are absolutely thrilled to welcome Jake to the Chamber team. I know, like us, he is passionate about championing local business and our #strongertogether ethos. “I hope the business communities of Northamptonshire and Milton Keynes will take the time to introduce themselves to Jake at our upcoming events.” For more information about becoming a Chamber member, contact Jake Hill on 01604 490490.

Award-winning full service digital marketing agency and Platinum Chamber Business Partner 123 Internet Group have created an innovative customer-friendly website tool to help generate more leads for communications and connectivity company ylo Limited. Northamptonshire’s ylo – provider of best connectivity, EV and mobile solutions – were looking to grow and expand their offering when they approached 123 Internet Group for help. While ylo provide services nationwide, certain products and packages are location dependant, and the availability of products and packages can vary depending on where the customer is ‘THE based. AVAILABILITY The firm needed CHECKER BUILT Scott Jones of 123 Internet Group (left) and Lee to find a way to for Wallis of ylo BY 123 INTERNET customers to be able to view exactly what IS THE PERFECT desktop, tablet ylo sales director Lee Wallis said: is available to them in and mobile “We have a number of different SOLUTION’ their location. devices. broadband and mobile products 123 Internet Group 123 Internet available to our customers and created a bespoke webGroup CEO Scott Jones wanted an easier way for them to based, customer friendly said: “We were excited to see what’s available to their availability checker tool, which work with Lee from ylo, having business. accurately provides all products understood the brief it was a clear “The availability checker built by and service based on the postcode option to create a web-based tool 123 Internet is the perfect solution entered, allowing the customer to which would act as both lead for this and has already led to browse the best deals, and select generation and a useful customer increased business through the multiple products to discuss further tool in a competitive market. The website. with a ylo expert. final result was well executed, and The web page is mobile we are looking forward to seeing The checker is live now at responsive to cater to customers on the positive results.” weareylo.com

DISCOVER THE KEYS TO SUCCESS Business owners looking to achieve a better work life balance and set attainable goals for their company can sign up for a one-day business support seminar, which will revolutionise thought processes and see participants walk away with a comprehensive business plan. Limited places are available for the 7 Key Successes seminar, which will be run by award-winning Kettering HR consultancy HR Solutions in partnership with internationally renowned Nordens Chartered Accountants at Kettering Park Hotel on 13 September. Just 20 business owners will be able to take part in the practical session, which will look at how to achieve a positive attitude in both business and in life, as well as analysing ways to maximise your profit, potential and credentials. The content of the workshop,

6 inbusiness AUGUST/SEPTEMBER 2022

which is part of the intensive Interactive Accelerator Programme (IAP), has been shaped by the business concerns and issues raised in the second ever annual HR Solutions SME Survey. The recently released 2022 findings showed that despite a second year of Covid-19 related restrictions, many businesses were able to diversify and strengthen their offering, standing them in good stead for the year ahead. HR Solutions CEO Greg Guilford said: “It is absolutely vital to have

clear goals and vision when running your own business, but with all the challenges business owners have faced recently and the time-consuming day to day operations of a business, it is sometimes difficult to find time and clarity to make purposeful goals. “It is essential to consider all the factors laid out in this seminar, from staff and team culture to profitability and cash flow in order to inform your vision and mission as a business. By addressing each factor in turn, you will discover the heart of your business and all that influences how it is run.” For more information visit: www.hrsolutions-uk.com/ upcoming-seminars Fir tickets visit: www.eventbrite.co.uk/e/7-keysuccesses-seminar-tickets344169469147

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#THEIMPORTANCEOFIMAGE

BUSINESS REPORT

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BUSINESS REPORT

UNI RANKS HIGHLY FOR TACKLING INEQUALITY A NEW HOME AND A NEW CHAPTER Gilt Edged Promotions have moved to a new premises on Moulton Park. The new space, on Deer Park Road, has been completely refurbished, making it an exciting new chapter for the business. Managing director Natalie Eichmann said: “We have been looking to move for some time, but finding the right space and location was of particular importance. When this gem on Moulton Park popped up, it was the perfect fit. “Our new office and upgraded facilities have enhanced our operational efficiencies and will help us to continue to grow and evolve. “We’ve been delighted by the overwhelming response from our customers and suppliers with well wishes and support, and we look forward to welcoming them all over the coming months.” Find Gilt Edged Promotions at 9-11 Deer Park Road, Moulton Park, Northampton, NN3 6RX. Call: 01604 671671 Email: sales@giltedged.co.uk

The University of Northampton has been named one of the world’s top 25 Higher Education institutions (HEIs) for tackling inequality. It was recognised for its work in the 2022 Times Higher Education Impact Rankings. The rankings are the only global performance tables that assess universities against the United Nations’ Sustainable Development Goals (SDGs). The SDGs are a collection of 17 interlinked global goals designed to be a blueprint to achieve a better and more sustainable future for all. The ‘SHOWING THAT SDGs were set in SUSTAINABILITY universities’ 2015 by the United IS AT THE research on the Nations General study of gender Assembly and are CORE OF equality, their intended to be WHAT WE DO’ policies on gender achieved by the equality, and their year 2030. commitment to UON was placed joint recruiting and promoting 24th out of 796 HEIs in the women. world – up three places from last Professor of social innovation year – and joint 11th in the UK, for Richard Hazenberg said: “We at the its performance in working towards University of Northampton are goal 10, Reduced Inequalities. This delighted with our performance in goal measures universities’ research the 2022 Times Higher Impact on social inequalities, their policies Rankings, maintaining our Top 200 on discrimination and their position globally, despite the commitment to recruiting staff and number of entrant universities students from under-represented increasing from just over 1,100 to groups. more than 1,400 institutions. The university was also placed in “In particular, it is very the top 100 in the world for SDG 5 heartening to see that with regards – Gender Equality – where it was to SDG10 Reducing Inequality, we ranked 94th. This goal measures

have now climbed to 24th globally, which is testament to the widening participation work that the University engages in, as well as the strategic focus we have as a university on delivering impact to the most disadvantaged communities. “Our work in supporting the environment and wildlife has also seen our rank climb from 70th to 49th in the world for SDG15 Life on Land, demonstrating the university’s commitment to social and environmental issues and showing that sustainability is at the core of what we do.” Northampton’s overall score in the rankings saw it finish joint 21st in the list of UK institutions, and maintain its place in the top 200 globally.

SENIOR PROMOTIONS AT HOWES PERCIVAL Leading regional law firm, Howes Percival has announced five senior promotions in the East Midlands, including a trio of new partners, Katherine Cereghino, Hannah Pryce, and Alexandra Kirkwood. Katherine, whose specialism is corporate and commercial, advises on company disposals, acquisitions, share arrangements, company restructuring, reorganisations, and company finance documentation, as well as commercial arrangements and documentation. Hannah, whose specialism is employment law, has considerable experience of providing contentious and non-contentious employment law advice to a broad range of clients. She has particular expertise in tribunal litigation, including complex discrimination and whistleblowing claims. Alexandra, whose specialism is real estate, joined Howes Percival

Alexandra Kirkwood

as a trainee in 2010 and her practice encompasses commercial property sales and acquisitions, residential & commercial development, landlord & tenant matters and property finance. Neena Jakhu, and Owen Franks have been made senior associates in the Northampton office. Geraint Davies, Howes Percival’s chairman said: “I’d like to congratulate everyone on their

8 inbusiness AUGUST/SEPTEMBER 2022

Hannah Pryce

promotions which acknowledge the hard work, dedication, and invaluable contribution these individuals have made to Howes Percival. As a firm, we adapted well to the pandemic and that gave us a very strong base to move forward as things eased and the economy opened up. “Our people have been at the heart of that and consistently

Katherine Cereghino

provided excellent service to our clients, which has enabled us to capitalise on the opportunities that have arisen. Investment in people, through both external appointments and nurturing our existing talent, is key to our strategy, our continued success and growth.” For more information visit: www.howespercival.com

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BUSINESS REPORT

THE HYBRID & FLEXIBLE WORKING REVOLUTION We’ve all heard of it; a lot of us are probably doing it – it does, after all, seem to be “the new normal”. What was initially an emergency response to a global pandemic to which we had to quickly adapt an overcome perhaps now needs a full and thorough review for the benefit of both the business and the employees. With limited space it’s obviously difficult to get into the finer detail, but here are a few important considerations. Getting the basics right: • Budgeting & Planning – do you need an allowance for essentials at home such as office equipment: allowing people to work on kitchen tables with domestic chairs not meant for prolonged work could lead to claims at a later date. • Set the parameters – agreed days of the week for remote working, and the hours. There is a tendency for people to sit at home and ‘plough through it’ which is not ideal – employees still need breaks and the working time directive may come into play. • Insurance – who’s insuring “the kit” in the home?

• Health and Safety Assessments – don’t just tick the boxes: make sure the work environment is fit for purpose. • Disability – do you need to help the employee with reasonable adjustments to work from home? • Contracts: do they need reviewing and updating - place of work; hours of work; expenses; home working trial period; confidentiality and Data Protection (how are confidential documents stored at home? Could sensitive information be overheard during phone calls?) • Policies: review and update - Data Protection Impact Assessments (DPIAs); Data Privacy; Data Security and Protection; IT and Communications Systems; Social Media Policy We can only scratch the surface here so if you’d like a more in-depth discussion contact our Employment team via newenquires@wilsonbrowne.co.uk with “hybrid working” in the subject; or call 0800 088 6004

Jennie Jahina

TINDERBOX REACHES A MAJOR MILESTONE Tinderbox Business Development have just helped their 350th client tackle the complexities of modern business. The milestone client praised the business advice firm for its “practical support”. They said: “Tinderbox has made me look at my business in a completely different way, I now not only see the opportunities for growth but also see a clear path of where my company is actually going with the business pushing forward to realise my ambitions. “Tinderbox’s approach provides practical support along with advice that has already delivered results within the business structure. The contribution from Tinderbox, includes a strategic growth plan, which is a first for me after 37 years in business. This has been one of the best moves I have made to move forward and most of all, a game plan in the future. I recommend Tinderbox for any business, especially if you think you’re doing well as a company.” Tinderbox regional director, Ian Taylor believes that every business

EVENTS PROGRAMME TO THANK NHS STAFF

Ian Taylor

should have the chance to be successful or more successful. Ian regularly attends Chamber events, and is happy to meet any business free of charge, in absolute confidence, to discuss their particular challenges and help them progress.

Brands, businesses and individuals are being given an incredible opportunity to recognise and thank Northamptonshire NHS and health and social care staff by supporting thankufest, a programme of 15 festivities taking place over the next 15 months. The events, which are being driven by local NHS charity Northamptonshire Health Charity Fund (NHCF) and delivered in partnership with experiential agency Hyphen, are a fantastic way to commemorate the hard work Northamptonshire NHS and heath care staff have done as frontline workers during the pandemic. They will be hosted across a number of fantastic venues across the county, such as Wicksteed Park and Franklin’s Gardens (pictured), home to Northampton Saints. The 15 invite-only free events will thank up to 40,000 Northamptonshire health care staff and their families for their incredible hard work, commitment, sacrifices and general resilience over these past couple of years. NHS and health care staff based in the Northamptonshire region are invited to visit www.thankufest.com to find out more and book tickets. There are plenty of opportunities for businesses to get involved to provide much needed financial support. There is also the opportunity for individuals to support by donating via the event’s justgiving page. For sponsorship and donation enquiries, contact Laura.Pugh@nhcf.co.uk For event/organiser enquiries, contact lbd@wearehyphen.co.uk Visit: www.justgiving.com/thankufest2022 AUGUST/SEPTEMBER 2022 inbusiness 9

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BUSINESS REPORT Stewart Hall

PEGASUS WELCOMES EMMA TO THE TEAM Pegasus Lift Truck Training have welcomed a new Emma Freer office manager to the team. Emma Freer was appointed after meeting director of the Higham Ferrers’ company Dawn Girardi at a Northamptonshire Chamber of Commerce Women with Vision event. Through the mentoring and networking program aimed specifically at local businesswomen, Dawn was chosen to be Emma’s mentor and she helped her achieve her goals with personal mentoring sessions alongside the WWV group online personal development events across the year. Emma said: “Pegasus was expanding fast, and Dawn was inundated with work where she desperately needed someone else to help carry the load in the office and free up her time to focus on business strategy – Dawn wanted to be working ‘on’ the business and not so much being ‘in’ the business. “We started talking and Dawn ‘THAT explained how she wanted to focus on WORK-LIFE her business strategy. She asked if I was open to a chat as there was an BALANCE IS opportunity to work with her and she KEY TO A could see me fitting in with their PRODUCTIVE business due to sharing the same WORKFORCE’ values. “Dawn and Pepe inspire me daily. personal ventures and there’s a daily They work hard and understand that workinterest in me and my family. The business life balance is key to a productive workforce. is expanding and I’m proud to be part of the We always laugh together – they’re genuinely a team facilitating its goals.” great team to work with. I’m supported in my own

ADDING TO YOUR TRAINING OFFERING Buckingham-based online training business, VBMS Training, are excited to offer bespoke course creation solutions to local companies looking to add new content to their existing training platform or Learning Management System (LMS). Recognising that nowadays many businesses already have an LMS platform, perhaps provided by their parent companies or global headquarters, but struggle with time or expertise to create new local content in the correct formats enabling upload to their LMS and to track trainees. VBMS Training are now offering a range of new content creation options, supporting both colleague and customer training. Director and co-founder, Stewart Hall, explained that VBMS Training has an established customer base nationally within the rural foodbased sector, working with both commercial clients and industry organisations to deliver bespoke training solutions both internally to colleagues and externally to supply chains, distributors and end customers. The next strand of the company’s growth strategy offers new content creation options within the Bucks and Northants regions, working with businesses own internal training and content experts, to produce digital courses than can be hosted online and made available on-demand as highly impactful training programmes. Learning and understanding can then be evidenced both in terms of tracking of participation and online assessments and knowledge checks. Stewart said: “Our experience through lockdown is that trainees prefer to log in to train at times that suit their diary, allowing them to juggle busy work and homelife schedules, whilst continuing to learn and develop. “Pre-recorded training, combined with smart interactions and knowledge checks, designed to engage trainees and check their understanding, are an excellent way to deliver essential training, especially to today’s hybrid workers, keeping them on top of their game.” Visit: vbms.co.uk/demo-2

NEW HOME FOR USB SUPPLIER A specialist supplier of branded USB memory sticks and promotional tech gifts has moved to a brand new, purpose-built premises. The USB2U team are still in Northampton, just a stone’s throw away from their previous office and warehouse facility on Moulton Park Industrial Estate. In June, all staff and operations moved to the new state-of-the-art building in WD Boxhub. USB2U’s new facility also boasts more green credentials,

10 inbusiness AUGUST/SEPTEMBER 2022

including more environmentally friendly insulation and electric car charging points. Sebastian La Porta, managing director said: “With current market conditions impacted by Brexit, post Covid-19 economic recovery and global transport issues, we have found an increase in demand for our UK stock and pro duction. “By offering UK stock printed and finished in house in our new facility, our customers can avoid the long lead times and increased

costs involved with sourcing directly from China and rest in the knowledge that our team can deliver. “This increase in demand has meant that our print and production split has shifted to predominantly UK based in recent years, and the office move will enable us to fully u tilise the warehouse and production space needed to provide our customers with the unmatched lead times and quality that they have become accustomed to.”

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BUSINESS REPORT

LOOP DIGITAL DEBUTS CUSTOMER SOLUTIONS Following the successful launch of their new brand Loop Digital, the Northampton-based digital marketing agency, is persevering with its post-rebrand commitments to becoming a leader in the digital space. To reinforce its abilities to provide exceptional customer experiences and maintain its dedication to innovation, the agency is thrilled to unveil a suite of new solutions. Loop Digital is debuting a selection of supplementary marketing services that can be purchased as singular, one-off projects or as an addition to their array of retained solutions. Some of the new additions included are Persona Development, Print Design, Branding and Identity, as well as Market Research Services. Riain Kerly, Loop Digital’s inbound marketing executive, said: “We’re looking to diversify our approach to the market by implementing an array of additional services that can help provide the best possible value to the businesses that work with us. Our recently launched services aren’t technically ‘new’ to Loop. Our talented and specialist team have always had the skills and knowledge required to deliver these solutions, we just haven’t shouted about them!” Loop Digital’s subsidiary services are now live on their website for those who are interested in learning more. Running with the theme of providing value, Loop Digital’s content team have recently added a new 36-page Content Marketing Guide to their Resource Hub. Riain Kerly

Visit: www.loop-digital.co.uk

NEW WEBSITE IS A BRIGHT SPACE Brightspace Events have recently relaunched their website after a shift in focus post-pandemic. The new site now reflects the much wider service offering. Through a series of partnerships with industry leading experts, Brightspace offers full event design including staging, lighting, branding, websites and more. Managing director Sarah Threlfall (pictured) said: “Personally, I’ve had over 20 years of delivering seamless event logistics for really complex conferences, exhibitions and sales incentives. However, we wanted to offer the full package for our clients and knew some incredible people in the industry. Through partnering with these specialists, we can now support clients with every aspect and coordinate everything via a lead event manager. “Post-pandemic, the industry has explo ded back into life which is exciting to see but it is placing pressure on supply chains across the world and the events industry is no exception. We hope that we can remove a lot of the stress from anyone organising their own events and allow them to focus on their day job.”

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A STRONG FINANCIAL WHY SALESPEOPLE YEAR FOR DACHSER NEED A LITTLE LOVE

In the 2021 financial year, international freight forwarders Dachser increased its consolidated revenue by 26 percent to EUR 7.1 billion. After the lockdown-driven lateral detour of the previous year, the logistics provider, which has a base in Brackmills Industrial Estate, Northampton, is back on a dynamic growth track. The positive outcome for 2021 is due to organic growth in shipments and tonnage of 6.3 percent, or 7.7 percent at the group level. High freight prices, caused by the shortage of load capacity experienced by all carriers, set the seal on this jump in revenue.

“There’s no question that 2021 was exceptional in many ways, with some extreme challenges to overcome,” said Dachser CEO Burkhard Eling. “It was marked by Brexit, the Covid19 pandemic, and global supply chains pushed to breaking point, all of which caused great uncertainty. Even in this situation, we managed to offer logistics solutions while still maintaining a high level of quality and service. In this way, we strengthened ties with customers and pursued targeted expansion of business, especially with our major accounts. This was an extraordinary achievement, where the difficult conditions meant that our teams had to give their all.”

There is a belief that salespeople are confident, self-reliant, selling machines. That they never need motivating because ‘the next deal’ is their only goal in life. This could not be further from the truth. This idea that they can just go out and succeed, that they somehow arrive pre-loaded with the skills they need, is a myth. If you believe that myth, at best your team will underperform, at worst they will be isolated, demotivated and want to leave. Any well-trained workforce will accomplish more and salespeople are no different. Training will increase your retention, improve your results, and encourage better applicants. So, with so many unfilled sales roles right now, motivation through appropriate training is also vital to retaining a great team. My advice is to show your salespeople some love by training them. They will pay you back with a full order book, loyalty, and increased employee retention.

Julie Futcher

To discuss how Julie can help you contact her on julie@thesalesace.co.uk or call 01604 532004 AUGUST/SEPTEMBER 2022 inbusiness 11

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BUSINESS REPORT Maggie Halsall

ADAPTING TO A NEW WAY OF WORKING couple of years so that they were The director of an outsourced HR able to not only start a new venture service has praised the business or keep a business going, but grow community’s diversification and in the “new normal” too. adaptation to change over the Maggie added: “For a number past few years. of years I’ve been Maggie Halsall of privileged to have Acanthus Management supported a number Limited said: ‘WE’VE ALL of business owners “Someone once said HAD TO ADAPT through this to me, ‘The only change and constant thing in TO A NEW WAY witnessed their life is change.’ and OF WORKING AND growth too. do you know, I IT’S BROUGHT Hospitality, think they were ITS OWN previously on its right! CHALLENGES’ knees, is now on the “We’ve all had to up. Manufacturing, in adapt to a new way of certain sectors flourished working, and it’s brought and has never been better, its own challenges, but with with continued expansion planned. change, I also believe we’ve In professional services, where developed and grown in ourselves, too.” moving to a virtual workplace meant that staff and clients were Many organisations have had a great deal of support over the past no longer seen in person heralded

a step change which was revolutionary. “I’d like to say that HR has been integral to their successes, but growth has been down to businesses who are open to change, I’ve just been their sounding board. By looking after your people, developing a new

culture at work and rising to the challenge that change brings has meant that growth has been achieved – it’s certainly worked for my business.” Contact Maggie on 07799 251852 or email maggie@acanthusmanagement.co.uk

NEW WAYS TO BUY CAFE-STYLE SNACKS Vending and coffee specialists Liquid Culture have launched two new vending opportunities for businesses. The Wellingborough-based firm now offers micro markets and cooler cafes as part of their snacking and fresh food ranges. The Cooler Café involves a smart lock fridge, which provides a cafestyle product line up. It comes with a cooler lock, attached kiosk, and credit card reader, so customers can select an item and purchase within seconds. Liquid Culture have also introduced True Markets, a brand of micro markets which offer food and drink options stored both in fridges and on shelves for self-serve access. Business development manager Ellie Porter said: “Our new Micro Markets and Cooler Café are taking traditional to the next level for consumers. Vending is always moving at a fast pace and is very different to a lot of people perceptions.” 12 inbusiness AUGUST/SEPTEMBER 2022

KINGSLEY SHOWROOM OPENED Kingsley Bathroom, Plumbing and Heating Centre is expanding, to open a brand new trade counter and showroom in Northampton. The new 13,000ft unit in WD Boxhub, Deer Park Road, is a substantial seven figure investment for the independent family firm, providing three floors of storage space and new offices, as well as the additional larger trade counter with showroom area. Kingsley will also continue to operate from their original premises in Junction Road, where the company has been based since it was founded in 1990. They mainly supply the trade with everything required for any plumbing and heating projects, from a leaky tap to large commercial heating projects and anything in between. The company has appointed two new members of staff to support the expansion.

Director Neil Tidmarsh said: “I joined the company nine years ago with a view to take the reins from my father-in-law John, who started the business in1990, and run it alongside my wife Sarah, for the next generation. “We managed to secure additional warehouse space in Bunting Rd five years ago providing extra storage but have now outgrown both locations. “We have a fantastic team with a wealth of experience across all aspects of plumbing, heating and bathrooms who have supported the expansion. “Phil, Dan and Tom will remain helping our customers at Junction Rd while Andy, Scottie, Joe, Layla, Tony, Nicki and Carol will be based at Deer Park Rd. We’re also looking to expand the team further.”

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BUSINESS REPORT

NAPPY BIRTHDAY TO BAMBINO! The world’s most recognised reusable nappy brand has celebrated 25 years of success. Since the birth of Bambino Mio in 1997, the resuable nappy specialist has saved nearly 2 billion single-use disposable nappies from landfill and incineration, gained over 140 awards, successfully supplied reusable nappies to over 50 countries and has been at the forefront of driving positive change in the nappy category. Guy Schanschieff MBE, cofounder and managing director of Bambino Mio, said: “This is a very special milestone and a wonderful opportunity to reflect on our incredible achievements since Bambino Mio was born. Saving nearly two billion nappies from landfill is a remarkable achievement and we’re so proud of our impact to date but we’re just getting started. “We’re grateful to all of our partners and parents who have helped us on our mission. Their support enables us to positively change the nappy category which it vital to help our environment. Our purpose and passion to help create a better world for future generations grows constantly and

‘SAVING NEARLY TWO BILLION NAPPIES FROM LANDFILL IS A REMARKABLE ACHIEVEMENT’

we will continue to try to have a positive impact on our planet.” The purpose-led business is marking the milestone birthday with a generous charitable donation of £65,000 to its Bambino Mio fund created in partnership with Northamptonshire Community Foundation. The fund supports local projects that help people and communities who need it most in Northamptonshire, Bambino Mio’s birthplace and home to its headquarters.

Guy added: “We want to continue to use our business as a force for good. It’s important to us that we give back to the world around us and support local causes.” This year, Bambino Mio was awarded a second Queen's Award for Enterprise, this time for Sustainable Development. The win acknowledges the brands inspirational leadership and

commitment to sustainable development practices with positive outcomes. As well as Bambino Mio’s credible award recognition, charitable efforts and impressive retail distribution, this courageous brand have vowed to make constant improvements in the years to come to ensure that the business continues to positively impact people and the planet.

“WE CLEAN, WE SELL, WE HIRE AND WE PROVIDE A SPECIALIST SERVICE THAT GOES BEYOND 100%.” T: 07594 886530 E: grant@gpcgroup.co.uk

Grant Phillips

Managing Director

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CHAMBER BUSINESS PARTNERS

BUSINESS PARTNERS PHOTOGRAPHER OPENS SECOND STUDIO SPACE light. It’s totally different from the Popular professional photographer Nick Freeman has opened his other studio.” second studio space in Nick, who has been a Northamptonshire. photographer for 34 years, has also Nick, of Nick Freeman taken on board customer feedback Photography, has built his with the new studio, which is successful reputation from his situated in Rothwell and is original studio in Corby for smaller and more personal the past five years, but than the first. The decided to launch a picturesque town ‘IT IS A second space also offers a great FANTASTIC, alongside the first backdrop for RELAXED after beginning lifestyle type the hunt for an shoots, offering ENVIRONMENT office. clients a wider WITHOUT THE “I’ve been using range of options. INTRUSION OF the corner of my This gives the FLASHES’ dining room as an creative two very office space for the distinct and different last few years and really areas to shoot in. wanted to find somewhere Nick said: “My original studio that would give me a dedicated is essentially just a box but that space for editing and client face to brings great benefits as you can face meetings that didn’t involve a make it whatever you want it to be. car journey,” said Nick. It’s quite big though when you just “This new split-level space gives need a small spot for a headshot and me room for a desk work meeting some clients felt a bit intimidated area downstairs and a studio when they came in. I wanted to be gallery upstairs, which has floor to able to offer another option. ceiling glass creating a really lovely “I’ve never had a natural light bright airy space that lends itself to studio which is the new studio’s anything where you need creative key feature. I’m making some

Chamber Business Partners are an exclusive group of influential companies from within the Northamptonshire Chamber membership. There are three levels of membership – Silver, Gold and Platinum

Nick Freeman in his new studio

modifications to allow control of the light so I can keep my specific style, but it is a fantastic, relaxed environment without the intrusion of flashes.” Nick creates professional headshots for individuals in all industries, as well as actors, singers and models and video clips. He can also provide talking headshots which are regularly used by firms to help them create compelling online and social media content. Nick is already working with a number of local businesses to enhance their images profiles.

Nick’s commercial photography helps firms refresh their brands, and he also offers editorial photography for magazines, newspapers, press releases and end of year reports. Both studios allow Nick to increasingly shoot product photography, something which he enjoys immensely. For further details on headshots or any other commissions, email hello@nickfreemanphotography. co.uk or call 07971 434463. Visit: nickfreemanphotography. co.uk

GET SUPPORT WITH YOUR CERTIFICATION The world’s leading testing, inspection and certification company SGS UK Ltd has given some insight in to how certification can help grow your business. For many businesses, working to industry recognised frameworks will help to ensure in house systems are fit for purpose, as well as improve customer satisfaction, reduce costs and increase income. ISO 9001 provides a Quality Management System that defines the way you operate to meet the needs of your customers and stakeholders maximising quality in everything you do. Managing your health and safety effectively will reduce costs and enhance your reputation.

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ISO 45001 will provide an Occupational Health & Safety Management System for you to work to, day in day out. To ensure you are considering the wider world we live in as part of your everyday business activities, ISO 14001 offers an Environmental Management System for you to continuously review your current activities against. ISO 50001 is all about Energy Management, helping you to drive efficiencies in the business and improve your energy usage. Managing personal data is integral to all organisations; ensuring your systems against cyber-attacks and training your staff on how to avoid phishing emails forms part of ISO 27001

Information Security certification. SGS UK Ltd’s regional sales executive Helen Muggeridge said: “Your customers’ demands for purchasing products and services are ever increasing. Quality and value for money are important, but they also want to understand your environmental strategies, know your data management policy and be sure you’re an ethical employer. Differentiating yourself from your competitors is vital to maintaining income streams and business longevity.” For more information on how SGS UK Ltd can support you with certification contact: Helen Muggeridge, regional sales, on 07717 438312.

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BUSINESS REPORT

Customers can now view products using augmented reality

UNIVERSITY PARTNERS WITH HADDONSTONE Cranfield University successfully Cranfield University has partnered supported Haddonstone to develop with stonework specialists a business case for a government Haddonstone to implement and funded Knowledge Transfer embed innovative process Partnership that contributed 67% of improvements to the cast stone the project costs including a fullindustry. time associate dedicated to the Haddonstone prides itself on the project, associate training, travel quality cast stone products it costs and administrative delivers to customers. support. Recognising that the cast Haddonstone stone industry has not worked with made significant Professor Mark technological ‘CUSTOMERS advancements in Jolly and Professor CAN VIEW over 100 years, Konstantinos PRODUCTS the company Salonitis, who are USING decided to based in Cranfield AUGMENTED undertake a review University’s REALITY’ with the Manufacturing Bedfordshire-based Theme. university. The academic The partnership skillsets, combined with outcomes have been the dedicated project significant. Processes have been associate, who has now joined the improved by -20% in two major lines company as an employee, delivered and Haddonstone are now looking significant outcomes for into technological developments Haddonstone who have now that would allow the company to embraced a culture of innovation at diversify its product line. the heart of what they do. In addition, the partnership has given Haddonstone a first in their To find out more about working industry where customers can view with Cranfield University through a products using augmented reality. Knowledge Transfer Partnership The company have also gained an contact Sandra Messenger, understanding of how to assess knowledge exchange manager at their carbon footprint with a view Cranfield University on to making improvements. sandra.messenger@cranfield.ac.uk AUGUST/SEPTEMBER 2022 inbusiness 15

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BUSINESS REPORT

NEW WEBSITE FOR ARCHITECTS Northamptonshire Architectural Practice, GSSArchitecture, are thrilled to announce the launch of their redesigned website. The new and improved site communicates the Practice’s impressive service offering and project experience through the use of high-quality imagery and moving image, with further emphasis being made on their approach to key industry topics such as social value, sustainability, health and wellbeing, carbon reduction and the use of modern methods of construction. Senior partner, Tom Lyons, said of the relaunch: “Our website is one of our most effective marketing tools, so it is crucial that we keep the site up to date, clear, informative and user friendly. “We are delighted with the improvements that have been made and are excited to better showcase our expertise to all site visitors. Our in-house marketing team and graphics division,

Tom Lyons

3DLABS, have worked extremely hard refreshing the site, from collating feedback from our internal teams and external clients, to filming and editing video footage and redesigning the layout. “We could not be happier with the end result and feel that the new site perfectly communicates our values as a practice.”

GSSArchitecture’s website is updated with new content on a regular basis, including a comprehensive news section, brochure downloads and details of various career opportunities on offer. With offices in Kettering, Gloucester, Harrogate, Milton Keynes, and Newcastle, GSSArchitecture have grown from a

Northamptonshire business, established in 1879 by John Alfred Gotch, to a national practice offering a wide range of services through their in-house divisions. For more information about GSSArchitecture and the services they offer, visit: www.gssarchitecture.com

AWARD-WINNING AFP REACHES MILESTONE

EB DESIGNS WORKS ON FLAGSHIP STORE Creative retail specialists EB Designs has just completed a three-year project to open a flagship sports store in Birmingham. The Lamport based multi-national business, which offers a variety of services for the retail, commercial and hospitality sectors, worked for Frasers Group to open their second flagship Sports Direct store and assist in elevating their brand to be the leading destination for sports and lifestyle. A vast retail space spanning 60,000 square feet across four floors, the store houses USC, Game, Belong and Evans Cycles brands and is Frasers Group’s biggest flagship store to date. A local graffiti artist was brought in to create the artwork to personalise one branded section and other areas were enhanced by the manufacture and installation of elevated brand headers. EB Designs have extensive experience in design and branding, project management, procurement, cost management and a full turnkey solution. They also pride themselves on having a flexible and adaptable global supply chain with specific long lasting manufacturing partnerships in Malaysia, Europe, and the UK. A spokesperson said: “Our service offerings include product development, value engineering, prototyping, testing, and quality control. “Our strong relationships enable us to adjust to the requirements of every individual project both globally and locally ensuring precision at every stage of the process.” 16 inbusiness AUGUST/SEPTEMBER 2022

AFP Services is celebrating 20 years of business, industry recognition, and record-breaking numbers. Richard Peel founded AFP in 2002 at The Business Exchange, Kettering with the idea of making the business world a better place for founders of small businesses. At first, AFP offered only accounting services to SMEs, but soon evolved into much more. As an opportunity arose to diversify the business by building an operations department, soon this grew to adding tax and compliance and client services departments too. These additions have helped AFP grow to be a truly unique offering for their clients. Their all-under-one-roof solution has proved successful over the last 20 years, gaining two Kettering business awards for Employer of the Year and Business of the Year

in 2018, and most recently the highly coveted AICPA/CIMA SME of the Year 2022. Richard said: “Many of our clients prospered through lockdown. Online sales skyrocketed, and our FMCG clients needed more support to ensure everything was carried out correctly. “Others struggled, and we offered extra support to those too, making sure to bring all available schemes to the forefront such as furlough and VAT postponement.” That same strength and commitment is shown internally. Now spanning an open plan office in Timsons Business Centre, Kettering, AFP is now over 60 staff strong, each with a passion for making a difference to their client’s businesses. Email: hello@afpservices.co.uk Call: 01536 419940 Visit: www.afpservices.co.uk

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BUSINESS REPORT Kettering Conference Centre

HOTELS MEET GREEN STANDARD Kents Hill Park, Sedgebrook Hall and Kettering Conference Centre are showing their commitment to creating sustainable meetings by signing up to the Green Tourism ‘Green Meetings’ Standard. The standard uses a strict three pillar sustainability criteria which focuses on people, places and planet and is examined by an independent assessor, and include focuses on areas such as food, health and wellbeing, carbon, waste and water consumption. Jo Austin, sales director at The Venues Collection, said: “We are passionate about sustainability and totally dedicated to ensuring that our venues are as sustainably run as possible. Independent and impartial accreditation offers our customers the easiest and most thorough way to check that our venues meet their sustainability standards. Sustainability is a constantly evolving journey, and the Green Meetings Standard gives each of our venues a road map to follow to ensure they are continually improving their offer and exceeding clients’ expectations.” This move builds on the recent announcement of the group’s Meetings for Change day delegate rate and 24-hour rate. These advancements all sit under their Future First Charter, a framework to shape and deliver the group’s social purpose initiatives and targets. The Charter is built around three key pillars; People Pledge, Food Focus and Enriching Environments and has been adopted by all head office staff and venue teams. All three venues are part of The Venues Collection, the residential venue business of Compass Group UK & Ireland.

LOCAL GARAGE JOINS ELITE BOSCH NETWORK A Northampton garage has been selected to join an Alex elite network of independent garages which is known Isherwood for delivering high quality vehicle servicing, maintenance and repairs. Service MOT Repairs Ltd is now an official Bosch approved service and repair centre, operating to a strict code of practice which ensure clients receive the highest levels of technical and customer service. The garage, based on the Round Spinney Industrial Estate, is one of only 300 Bosch approved centres across the whole of the UK and Ireland. Owner Alex Isherwood, who is a qualified motor vehicle technician with nearly two decades of experience in the motor ‘THIS IS THE trade, said: “We are thrilled to have WAY OUR been named a Bosch approved BUSINESS HAS service and repair centre because OPERATED SINCE Bosch only approves centres which deliver a first class service. IT LAUNCHED “In reality, it’s unsurprising that NEARLY 10 we’ve received this endorsement from YEARS AGO’ Bosch because so many of our core values align with theirs. “Bosch approved centres must be committed to treating all customers with fairness and respect, provide clear and uncomplicated billing and carry out work in a timely fashion. “They must also never sell unnecessary parts, Consumer Codes and provides enhanced protection for services or guarantees, only use like-for-like quality consumers in the vehicle servicing and repairs market. parts and ensure all their promotions are honest and It includes that all Bosch approved centres must truthful. guarantee they will perform all repair and maintenance “Although we have only recently become a Bosch work to the manufacturer’s specifications, so the approved centre this is the way our business has vehicle remains fully under warranty. operated since it launched nearly 10 years ago and is why we have built up such a loyal customer base.” For more information, contact Service MOT Repairs on The Bosch Car Service code of practice, which Alex’s 01604 491011 or visit www.northamptongarage.co.uk team adheres to, is one of the most long-established

BRAND FIRM CELEBRATES ANNIVERSARY Bloody Lovely Branding Co celebrates its anniversary, along with other major milestones in its first two years of trading. Founder Daniel Edwards said: “Since launching, we’ve experienced incredible growth despite the pressures of Covid19, working with clients worldwide. From Las Vegas to Manchester, it’s been a pleasure working alongside leadership teams to put beautiful, effective brands into the world. “Our sole purpose has always been to help those who do good, do more. A collaborative and strategic approach to building business and charity brands means we have also been able to support other businesses facing similar challenges from lockdowns. “I also became a dad, gained several grey hairs, supported local charities with pro-bono work and connected with wonderful people and friends far and wide.” The Daventry based brand consultancy operates from Northamptonshire Chamber member Bragborough Hall Business Centre, where it has been based for the last year. “Libby, Chris, Poppy and the team have been so welcoming and supportive during a difficult time for

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many businesses,” said Daniel. “We were the first business to move into the new expansion at Bragborough Hall. “The purpose-built office space and wonderful views make it a perfect space for us. The biggest attraction was the vast amount of exhibition space available with stateof-the-art conferencing technology, perfect for brand workshops both remotely and in-person thanks to the generously sized meeting rooms.” Daniel joined the Chamber in March and has already met lots of members at events. If you would like to find out more about Bloody Lovely Branding Co, visit www.bloodylovelybranding.co

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BUSINESS REPORT

HAUS OF HR ON AWARDS SHORTLIST Rakesh Shaunak (left) and Simon Harvey

CAVE & SONS IN NEW PARTNERSHIP Cave & Sons, the wealth management and independent financial advisory (IFA) firm are pleased to have partnered with MHA MacIntyre Hudson and have been renamed as MHA Caves Wealth as part of the new partnership. The deal, which has been approved by the Financial Conduct Authority (FCA), will form the basis of a lasting partnership, with MHA Caves Wealth’s investment managers and financial advisers collaborating with MHA MacIntyre Hudson’s private wealth client teams across the network of regional offices. Following an increase in client demand for an integrated and holistic private wealth service, MHA Caves Wealth will incorporate discretionary and advisory wealth management alongside tax planning and other accounting and advisory services. Simon Harvey, CEO of Cave & Sons, said: “This deal enables MHA MacIntyre Hudson and MHA Caves Wealth to become an integrated wealth management solution for both new and existing clients’ wealth management needs.” MHA Caves Wealth will continue to serve all existing clients while forming a core part of MHA MacIntyre Hudson’s comprehensive private wealth offering. Rakesh Shaunak, group chairman of MHA MacIntyre Hudson and MHA, said: “From now on we can complement all our existing advisory services with the sophisticated, highly-professional, in-depth financial advice and wealth management offering that Cave & Sons is well known for.” MHA Caves Wealth are an independent wealth management firm based in Northampton offering a wide range of financial services, including investment management, stockbroking, and financial planning. Call 01604 621421, or visit www.mhacaves.co.uk/contact

There’s cause for celebration at Haus of HR, as they’ve just been announced as finalists in the SME Northamptonshire Business Awards – in the Best New Business and Towcester Business of the Year categories. Haus of HR has been trading for less than a year but has already made a splash in Rachel the Northamptonshire business Collar community, delivering HR consultancy and people solutions ‘REFLECTS MY to clients both locally and across HARD WORK AND the UK. DETERMINATION Founder Rachel Collar said she is looking forward to TO MAKE THE celebrating her achievements BUSINESS A alongside the best of the county’s SUCCESS’ exceptional businesses. She said: “I continued to be overwhelmed “I’m over the moon, in simply by the generosity of other business owners, reaching the finals,” she said. “It makes who have willing shared their advice and support. the journey I have been on over the last “Everyone can relate to your story and are keen to year, in setting up a new business, all worthwhile. I share with you their learnings. On the plus side it has feel that this amazing achievement reflects my hard enabled me to grow an awesome business network work and determination to make the business a with critical strategic partners. success.” “I feel like a winner already and extend my heartfelt Rachel added that it was also a nod to all the congratulations to all the other finalists.” support she has received from other business owners, whilst on her journey transitioning from a corporate For more information about Haus of HR’s services HR career to being her own boss. visit: hausofhr.com or call 07846 656223.

COACH JOINS PEER BOARD Business coach Peter Woods of Cleartrack Business Growth has joined forces with Peer2Peer to establish a local version of the renowned Peer2Peer Board. Open to business owners, leaders and decision makers, the board will meet once a month and will include 10-20 non-competing local businesses. Each meeting will typically last half a day and will normally be divided into three 50-minute sessions although the agenda can be flexed around the member’s specific needs. The board will be based at Whittlebury Park between Milton Keynes and Northampton. It is designed to provide a strictly confidential platform where members can discuss ideas, share problems, and challenge each other’s way of thinking. Peer2Peer is an inclusive membership organisation for business owners and leaders who understand the correlation between growth and success both at a personal and organisational level.

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Peter Woods

It helps members to define their vision and purpose and to develop a compelling strategy. Peer2Peer supports members on their individual journey of twists and turns so that they can achieve and sustain the results they desire. Peter will be hosting two complimentary taster sessions at Whittlebury Park in early September so that prospective

members can be involved in a typical Peer2Peer board meeting. Peter says: “Seeing a fellow Peer2Peer colleague prosper is one of the most rewarding experiences of belonging to our community. Come along and enjoy the ride!” For full details, give Peter a call on 07919 368514 or email him at peter.woods@peer2peer.global

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GOING GLOBAL

The Chamber’s INTERNATIONAL TRADE TEAM will help you navigate your way through all of the regulatory procedures and documents that you’ll need for successful international trading

SIMON SAYS TRADE SUPPORT IS AVAILABLE Building relationships with businesses and helping them to develop their international trade ambitions will be a key part of Simon Elton-Thomson’s new role within Northamptonshire Chamber. Simon, who joined the Chamber in 2012, was recently named as its business development executive international trade, responsible for representing the Chamber at key events and working with businesses to help them unlock their potential. He said: “I am delighted to be taking on this new role. There is a lot to learn, but I am really looking forward to it and the challenges which lie ahead.” Simon will look to forge new relationships with businesses across the county as well as maintaining existing ones. He will also play an integral role in the team delivering on the requirements of the Chamber’s customers, led by international trade team leader, Janice Wright. She said: “Having worked alongside Simon for many years, I

am excited to have him as a valued member of my team, and I am honoured to be a small part in his future development as he enters a new chapter.” Simon added that businesses interested in exploring international trade should contact the Chamber. He said: “Businesses can maximise opportunities for international trade growth by contacting the Chamber, as we have lots of information and access to the worldwide network. “We are also the region’s biggest provider of the documentation required to ensure our customers do not fall foul of the pitfalls they may encounter as they continue to expand into overseas markets. “The Northamptonshire Chamber, incorporating Milton Keynes, is accredited to the British Chambers of Commerce and is part of a global structure. We continue to strive forward as the voice between business and policy makers to ensure Britain remains a trading force to be reckoned with.”

Simon Elton-Thomson and Janice Wright

RECRUITMENT FIRM GOES OVERSEAS

Steve Grainger outside the Madrid office

hireful have gone global, expanding its team into Madrid and South Africa. The Wellingborough recruitment firm now have three team members in South Africa and five in Madrid, as well as a brand-new city office in the Spanish capital. The UK office has also had a makeover, with refurbishment works including new seating options and a new pool table. While the vast majority of the local team are now working from the Strixton Manor Business

Centre three days a week, hybrid working is here to stay at hireful. A spokesperson for the company said: “We are delighted to be able to have the team back in the office so we can work together again, but hireful welcomes hybrid working to give new flexibility to our team. “Expanding our reach into Spain and South Africa has been an exciting leap this year and we look forward to working with our new team members to continue to offer a top-class service for clients.”

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IN THE SPOTLIGHT: MANUFACTURING

IN THE SPOTLIGHT

In this issue we look at the MANUFACTURING, FINANCIAL SERVICES, and HEALTH & SAFETY sectors in the Northamptonshire area

NIFTYLIFT TAKES HOME AWARD From left: Tom James (UK sales manager), John Keely (managing director), Simon Maher (marketing manager) and Lee Casebrook (service & parts manager) receive the Best Use of New Media award from presenter and comedian Jo Caulfield

Access platforms manufacturer Niftylift is celebrating winning Best Use of New Media at the Hire Awards of Excellence 2022. The Hire Awards of Excellence are run by the Hire Association Europe (HAE) and acknowledge the successes of the hirers, suppliers, and individuals who've helped set the standard within the hire industry. The Best Use of New Media award celebrates the most imaginative and productive use of social media as an effective tool, with emphasis on relevance, user

experience and innovation. The Niftylift win was for a two-part campaign that began with a series of short videos that investigated some potential ‘lesser known’ talents of the IPAF award-winning HR17N and culminated in a series that explored the footballing prowess of our All-Electric HR12LE, as the nation enjoyed the EURO 2021 tournament last summer. The campaign far exceeded expectations and generated an amazing response from staff, customers, friends, and followers on social media, who reached out

to express how much they enjoyed the campaign. Simon Maher, Niftylift’s marketing manager, said: “We wanted to try something a little different to celebrate our IPAF Product of the Year win, and what better way than to put a smile on people’s faces! The response to the HR17N videos was amazing and with the Euros around the corner, we saw an opportunity to up the ante and take our ‘Taskmaster’ style videos to the next level! “The response to our football series was phenomenal, and I’m very

proud of what we achieved. It was easily our most successful campaign to date and it shows what can be achieved in terms of awareness, engagement and action, with a good idea and a creative team to make it happen. I’d like to thank everyone in the team who helped to make them, a true Team Nifty effort! “We would also like to extend our thanks to the Hire Association Europe, with special mention to Paul Gaze, for hosting, and Ann Harrison for organising, a very professional event and honouring us with this award – thank you!”

LINXCOM IS RISING TO THE CHALLENGE 2022 has presented itself with new opportunities and challenges for Leicester-based telecommunication equipment manufacturer Linxcom, faced with changes in regulations, technology, and competitive environments. Today, telecommunication is characterised by digital convergence, blurring the lines between voice, data, and video. Despite most of the products Linxcom produces being tailor-made to meet individual client needs, they hadn’t accounted for the rise in bespoke data cabinet requests. The data cabinets, which prove popular on their e-commerce platforms have seen a steady increase in demand for customisations such as doors, sizes (WxDxH), RAL colours, and even minor details such as changes to the latches. A Linxcom spokesperson said: “While this has provided us with new challenges, we’re facing 24 inbusiness AUGUST/SEPTEMBER 2022

increased lead times in production. The pandemic provided plenty of business disruptions and many are now faced with backlogs. “Further disruptions in China due to electricity prices, strikes, regulations and - once again - the Covid-19 outbreak, are providing additional delays. “Before manufacturing lead-time was approximately 30 days to produce. Now, most companies are seeing lead time increases up to 45 days of production. Unfortunately, this means it is now affecting everyone involved. “Thanks to the fantastic rapport with our factories, Linxcom strives to, where possible, continue working towards the lower lead time of 30 days advising clients where necessary of any increments or delays outside of our control.”

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IN THE SPOTLIGHT: MANUFACTURING

A NATURAL APPROACH TO MANUFACTURING An award-winning skincare brand has emphasised the importance of transparency in the manufacturing supply chain. Naturally Tribal Skincare pride themselves on the traceability journey of their products, in which customers can follow the supply chain from source to jar. Founder Shalom Lloyd said: “Manufacturing is the backbone of any industrialised nation! Add to that the ‘Made in Britain’ tag, which speaks to the global demand for quality British retail goods, particularly in the premium and luxury sectors, and one is on to a winner. “The Naturally Tribal manufacturing ‘source to jar’ journey means that from the ethical sourcing of our high-quality, natural ingredients from Africa, to our manufacturing process in the UK, our customers can pick up any jar, and trace the main ingredients back to the source. “This journey starts in Africa in Essan Kingdom, where we ethically source our ingredients, which make their way to the United Kingdom where our ‘OUR manufacturers blend, whisk and MANUFACTURING melt a range of ancestral METHODS ingredients to create our signature ‘results-driven’ ENSURE THAT WE formulae.” MONITOR OUR Shalom added: “In order to stay This process is evident in the CARBON sustainable, we use small batch production and manufacturing of production to minimise waste. Hand FOOTPRINT’ the new addition to the Naturally poured to perfection, we continue to Tribal Skincare range, the MIMO facial utilise beautiful glass UV jars to maintain our range. strive for a clean and green planet. Our Launched in April 2022, using premium manufacturing methods ensure that we monitor our ingredients, the brand new MIMO Facial Range carbon footprint within the production process, underwent a robust source to jar process, ensuring helping us to achieve our goal of facilitating a the end-to-end supply chain is as seamless and as circular economy.” conscious as possible.

CDR PUMPS UP FOR FOUR AWARDS Chemical pump manufacturer CDR Pumps have been nominated for four industry awards. The Wellingborough based firm were finalists in three categories Product of the Year, Environmental Contribution of the Year and Contributions to Skills and Training – in the Pump Industry Awards. Their Product of the Year entry was for the Solids Handling Mag Drive Pump, which was also the focus for the Environmental Contribution of the Year. Managing director Ashley Fenn was shortlisted in Contributions to Skills and Training. CDR Pumps were also named as finalist for the Innovation Award for the Solids Handling Mag Drive Pump in the Chemicals Northwest Awards. Ashley said: “We are very proud to have been named finalists in these awards. The solids-handling mag drive pump is reinvigorating the industry as a centrifugal pump that can handle up to 30% solids. With this unit being magnetically driven, it features zero vapour-loss, while cross-contamination and expensive seal support systems are eradicated giving a cleaner, safer unit. “Thank you to everyone who voted for us.”

FORTEC INVESTS IN HUB IMPROVEMENTS Fortec Distribution Network has invested heavily in its Northamptonshire hub to improve efficiency and capacity. The company has invested £250,000 in a new fleet of 36 forklift trucks from Still, while an additional £180,000 has been spent on upgrading the roof of its 210,000 sq ft warehouse. The state-of-the-art RX70 LPG forklifts will enable its warehouse team to load and unload more quickly, ensuring a better service for Fortec pallet network members and customers. Safety was paramount in the choice of forklift truck, with the RX70 LPG delivering excellent allround visibility alongside its high performance. The roof upgrade, which is currently being installed, is designed to provide additional visibility through the use of skylights. Kevin Buchanan, Pall-Ex Group CEO, said: “This is a significant

investment that has provided the operations team with more reliable kit, ensuring quicker turnarounds and an all-round better service from the central hub. “The Still RX70 LPG is the best in class for the industry and benefits from state-of-the-art technology, a spacious driver’s cab, lateral battery change programmable drive and hydraulic performance, while complying with Euro V emission standard regulations. “We have replaced the previous fleet and increased it, enabling us to improve handling within the hub and reduce waiting times for our members. “The addition of the new roof will vastly improve the warehouse environment and provide the right setting to support our ambitious growth plans.”

Abel Louchbac Neto

To join the Fortec pallet network visit fortec-distribution.com/ become-a-member AUGUST/SEPTEMBER 2022 inbusiness 25

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IN THE SPOTLIGHT: MANUFACTURING

NOT BOTTLING IT ON QUALITY Beardow Adams is committed to delivering adhesives and services that build towards a more sustainable future, without compromising on quality. The manufacturer of hot melt adhesives, based in Milton Keynes, has launched a new vegan waterbased adhesive, which combines many important benefits that help bottlers boost productivity, enhance product performance, and improve the bottom line. Signacoll V 1007 offers excellent wet tack and provides good clean placement. The adhesive is fast setting ensuring label quality is not compromised in areas where containers come into contact. Label quality continues to benefit from excellent wet tack and resistance to condensation. Exceptional clean running performance helps bottlers

to reduce operating costs by increasing production uptime, lowering maintenance costs, and limiting material waste. Excellent running performance is important, which is why the new adhesive is formulated and tested to work on lines running up to 60,000 bottles per hour, successfully labelling dry, wet, cold, and warm glass bottles. Beardow Adams head of marketing Eric Coveney said: “Our new Signacoll V 1007 adhesive is formulated with synthetic materials only, which means that bottlers using our new adhesive will meet the growing consumer demand for vegan safe products – a trend that is growing year-by-year.” To find out more email marketing@beardowadams.com

Beardow Adams labels are helping bottlers boost productivity

GCP LOOK LOCAL FOR NEW WEBSITE DESIGN

A MARK OF QUALITY FOR MANUFACTURER HARTING Manufacturing UK Ltd have been awarded the prestigious Silver Quality Performance Level award from the International Railway Industry Standard (IRIS). This is a globally recognised standard which evaluates management systems for the railway sector. Silver Performance is currently the second highest performance level issued by IRIS and is a significant achievement for HARTING, making them one of only two UK companies to receive Silver status and putting them in the top five per cent globally of all IRIS certified companies. Stuart Fisher, director of operations at HARTING Manufacturing UK Ltd, said: “To receive such a prestigious award is great testimony to everybody at HARTING and really endorses our commitment to quality. It also clearly demonstrates our passion for quality throughout the business and offers our customers great confidence in our products. It's also clear that as a business we have a culture of continuous improvement and that we will strive to get even better at what we do.” Based on Brackmills in Northampton, the HARTING UK manufacturing facility produces bespoke cable assemblies and intercar jumpers for a wide range of markets, based on the extensive HARTING product portfolio. Additional services include full design and development support and onsite testing of cabling and wiring. As well as the IRIS Silver Quality Award, the facility also holds ISO 9001 certification for Quality Management, the ISO 14001 Environmental Standard and UL certification for Wiring Harnesses ZPFW2/ZPFW8. Visit: www.harting.com/UK/en-gb/solutions/harting-customisedsolutions-uk

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Northamptonshire manufacturer Great Central Plastics (GCP) have launched a brand new website. The development of the completely bespoke site was aided by Midlands-based company KAWEB. The new site allows users to search through the hundreds of standard tools that GCP have available. If the product you are looking for isn’t showing up, then you can submit a request for a bespoke product and the team will talk you through your options. Each month the new site will have more case studies and features to enhance the user experience. Head of sales and marketing Kiron Phillips said: “Often we rely on the creativity of our clients to come up with products for us to create for them. The aim of our new website is to showcase what can be achieved and inspire our clients to talk to us about new product ideas. Our team enjoy learning more about clients

and helping them turn concept into reality.” GCP are based in Northamptonshire and, since their founding in 1998, pride themselves on being a fully UK made manufacturing process. Their UK site hosts an in-house tool room, a range of injection moulding machines and a designated postproduction decoration and packing area. The new website was created by University of Northampton (UON) students, Natasha Dobson and Nigel Fovargue. Managing director Bal Phillips said: “It’s vitally important to us to support local wherever we can. Working with Natasha and Nigel was a thoroughly enjoyable experience, and the final results are fantastic.” Visit: www.greatcentralplastics.com

GCP staff, and friend, celebrate

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IN THE SPOTLIGHT: FINANCIAL SERVICES

PERSONAL GROWTH FOR FINANCIAL BOSS

Simon Laskey

FREE FINANCIAL CONSULTATION A brand new accountancy firm is offering fellow Chamber members a free one-hour initial consultation to help with their business finances. Tax adviser and accountant Simon Laskey of Simon Laskey Ltd, set up business in March 2022 and already has a serviced office in Kettering at 24 The Business Exchange. The Chartered Certified Accountant and Chartered Tax Adviser has been in the industry for over 20 years and now offers a one-to-one service to individuals and businesses. Simon, who is a big Leicester City fan and regularly attends matches with his family, said: “I offer a tailored, dedicated service, which I see as my strength as I’m involved in all aspects of the client relationship. “Larger firms for example might have a lead partner, a manager, a senior etc but this is just me and one point of contact and advice. “My main clients are individuals and owner managed businesses who want either tax lead advice, compliance work (Tax Returns, Accounts, VAT, etc) or just a second opinion. “I also undertake interim consultancy work and support larger firms of accountants based on my experience of looking after clients and running a practice.” For more information visit www.simonlaskey.com or www.facebook.com/SimonLaskey-Ltd-01833785789899/ or www.linkedin.com/in/ simonlaskey where Simon regularly posts helpful tax tips.

Conor O’Sullivan with a client

The last 12 months have seen plenty of change and growth at O’Sullivan Financial Planning, a Northamptonshire-based financial planning and wealth management business. Founder Conor O’Sullivan has been working on his personal growth, having achieved Certified Financial Planner accreditation at the end of 2021 – the only globally recognised financial planning qualification. Combined with his Chartered Financial Planner and Fellow of the Personal Society qualifications, this

places Conor in the top five per cent of qualified financial advisers in the UK. He also appeared in The Times in March for being one of the UK’s Top Rated Financial Advisers, for the second time. Conor is increasingly working with business owners and, already this year, has helped some achieve financial independence by exiting their business, with more transitions expected shortly. At the same time, the business continues to grow with increased support staff. Two additional Certified Financial Planners are

expected to join before the end of 2022. With increasing client numbers there is space for more recruitment over the coming months. Despite this, more change is in on the horizon with a new CRM and client portal landing imminently, to improve the client experience overall, as well as a project for a branding relaunch and a new website. Conor added: “Our purpose is to help clients live a life well lived, and all of these growth initiatives, both for the business and our own personal development, just helps to add value to this mission.”

HELPING FIRMS SECURE FUNDING Acorn Commercial Finance has helped over 60 businesses in securing 87 deals and lending over £8.1m in its first 12 months of trading. The commercial finance brokers, specialising in commercial, property, asset and invoice finance, are based at Sywell Aerodrome. Founders Ben Chilvers and Paul Cox have more than 35 years working in the finance industry and chose to merge their two businesses together to offer a full and complete spectrum of finance solutions. Ben said: “We are a regional broker with Asset Finance Solutions (UK) Ltd, one of the largest asset finance brokerages in the UK, which gives us immediate access to a large and comprehensive portfolio of UK funders across the commercial market.

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Paul Cox and Ben Chilvers

“Our aim is to provide simple and straightforward finance solutions to your business needs. “If you think we can help you and your business or know of anyone who may be after some help, then please do get in touch. We pride ourselves on offering a

relaxed and personal service to ensure we understand our customer needs so we can offer the right solution for you.” Contact Acorn Commercial Finance on 0345 565 2603 or visit www.acorncf.com

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IN THE SPOTLIGHT: FINANCIAL SERVICES

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IN THE SPOTLIGHT: HEALTH & SAFETY Acorn Analytical Services directors

Abi Crook

VENUE INVESTS IN TRAINING Lutyens House Meeting and Training Venue has recently dedicated time to ensure health and safety remains a priority, while investing in staff personal development. Apprentice and communications administrator Abi Crook has seen the benefit of this after having been part of a group who were put through a series of training courses. With no prior knowledge of health and safety, Abi was firstly given the full opportunity to learn the fundamentals, in the IOSH Managing Safely course. This covered the importance of managing safety and remaining vigilant in the workplace, how to identify and assess risks to then implement measures and understanding both personal and professional responsibilities in accordance with the law. The knowledge learnt from this course has become pivotal to everyday working, and Abi is now able to implement new ideas and precautions into the business whilst enabling key staff to reiterate the importance of staying safe to other staff members. As well this, Abi was enrolled in the Evac Chair Operator Training Course which aided her position of fire marshal, teaching her the process of using the chair in the event of an evacuation. She has actively refreshed this training by carrying out weekly refresher training with the three other marshals. Lutyens House and CABE are committed to supporting apprentices and will invest in them wherever possible, as well as actively encouraging continued learning.

REUNION AT ACORN ANALYTICAL SERVICES A Northampton-based asbestos management company has appointed a significant new hire for the business. Acorn Analytical Services has announced Sam Savage as its new commercial director. He joins the business from an asbestos consultancy in Daventry. In his new role with Acorn Analytical Services, Sam will looking after the sales function of the business as well as managing the day-to-day client care. The appointment can be regarded as a bit of a reunion with Sam having worked with fellow directors Neil Munro, Paul Knights and Ian Stone more than 10 years ago. Sam said: “I am absolutely delighted to be starting a new position as the commercial director at Acorn Analytical Services and working with Ian, Paul and Neil again.

Acorn with Sam on board driving “Acorn is a fantastically successful the commercial side of the business with ambitions to grow business.” further in the coming months and Ian Stone added: “Sam is a years. fantastic hire for Acorn and “I can’t wait to get started we are genuinely excited and work with the team to have him on board. to realise those “With his 20+ ambitions through ‘A years of experience managing the FANTASTICALLY in the asbestos whole commercial SUCCESSFUL industry, he will aspect of the BUSINESS WITH be a real asset to business and the company. Add getting to know AMBITIONS to that, that we our clients and TO GROW have previously their needs well.” FURTHER’ experience of “We have known working with Sam, we about Sam joining the know he will fit right in business for some time with the team and our clients. now and it is great to finally get “We can’t wait to see what he this piece of news out there,” said can bring to the company in his Neil Munro. new role as commercial director.” “We are very much looking forward to working with him again and seeing where we can take Visit: visit www.acorn-as.com

NEW FIRM OFFERS EXPERTISE Sarah-Louise and Robert Isaacson

For more information visit www.lutyenshouse.co.uk

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A brand-new company, established in March 2022, joined Northamptonshire Chamber of Commerce immediately after inception to help more local businesses to minimise risk and maximise potential. Located in Wellingborough, Business Mechanisms Coaching & Consulting Limited was created by Robert and Sarah-Louise Isaacson to bring together their expertise, knowledge and skills under one umbrella to support businesses. Sarah-Louise’s expertise is in corporate governance and management systems and she is proficient in creating, updating, reviewing or auditing company policies and procedures. Robert’s expertise is focussed on strategy, business development, sales and finance including risk management. Robert said: “BMCC is not your average consultancy service, we genuinely care about sharing our expertise, knowledge and skills in a truthful practicable honest way. We provide a flexible service to help discover, evaluate and support your needs whilst providing professional expertise and advice to establish and deliver objectives and solutions.” Visit: thebmcc.co.uk Email: hello@thebmcc.co.uk

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TALKING BUSINESS

A BUSINESS THAT IS BUILT ON ITS PEOPLE A demand Global Health Tests’ services exploded during Covid-19. We spoke to CEO, Carl Raven about capitalising on their success. service offering, their pricing structure remains fair and It is little wonder that Global Health Tests have recently been competitive for customers. awarded the title of High Growth Business of the Year. Carl said: “When we set up Global Health Tests, we wanted to For despite only establishing in January 2019, Carl Raven and Marcus Richardson’s firm is now the number one online global take our knowledge and skillset and build a globally diverse food intolerance, sensitivity and allergy company. group of brands. We wanted to build a much bigger profile for And though the founders were flying solo when they first ourselves. launched just three years ago, they now have more than 45 staff “At Global Health Tests, we are a full-service company having and 12 successful brands under the parent company’s nutritionists in the background to work with you and a GP that investment umbrella. will help you on your journey of what to do next or even step in CEO Carl says that although many companies across the before you do a test if necessary.” world were negatively impacted by Covid, the worldwide As well as investing in growing the Global Health Tests team, pandemic catapulted Global Health Tests into an unpredicted the company have also invested £500,000 in the technologies growth opportunity which the company grabbed with both behind the offerings. Carl and Marcus have a central platform hands in 2020. that they use for all products and services, that streamlines and The 46-year-old said: “When Covid happened it was very makes the user experience very palatable and easy, but it also unique. We became a government-approved supplier of travel allows the team quick access to products, the ability to tests and I focused heavily on that, thinking our other business communicate new information effectively and grow additional would slow down a bit but both businesses exploded. businesses that tap into that system. “We went from two people to 10 people in our first year of Carl and Marcus now run a total of 12 different brands from trading and then Covid took over everything and we the same system. Many of these are ecommerce now have 45 staff. It put us in a state of panic to based, the latest of which is a personality profiling be honest. There were lots of hurdles to face on company. that journey to becoming government Carl said: “We investigate opportunities ‘THE BIGGEST approved. There were lots of flaws in the then add our experience to make them a CHALLENGE FOR application process.” workable business. We are about to launch While it was undoubtedly a huge an online pet store off the back of our US HAS BEEN opportunity for the dynamic duo, the skillset, opportunity and market demand.” DEALING WITH unprecedented nature of the situation The self-described “odd ball” in the meant it also brought unavoidable portfolio, according to Carl, is FAST GROWTH, challenges. Northampton Active in Bedford Road, ESPECIALLY Carl said: “The biggest challenge for us Northampton. DURING COVID’ has been dealing with fast growth, especially The charity-led site includes a rowing club, during Covid. When you’re trying to recruit very canoe club, white water rafting, paddle quickly you don’t have the opportunity to ask boarding and tubing. enough questions to know what type of people are Carl said: “It comes back to opportunity with really coming into the business. myself and Marcus, we were introduced to the site and “Our business is very much built around the people in it, and heard about what they wanted to do. we are very fortunate to be more of a family. So, it is important “We started working in partnership with them and invested a to pick the right people to join us. That was tricky to do at huge amount of money to make the site more appealing and try speed and while some of those people have flown in the to get more exposure. We continue to invest in it and try to company, some have already moved on.” make it the best facility we can.” The sheer demand for Covid test kits also caused a problem The pair renovated old garages on the site in order to open a with logistics and delivery. Global Health Tests were sending café there during lockdown, which has proved hugely popular hundreds of Covid test out daily but not all made it to the within the local community. customer. While many locals assume that the site is a private members “Royal Mail couldn’t cope,” said Carl. “They were so busy that club, it is actually open to the general public. You can just turn a lot of Covid tests were mislaid or lost and that created a up, use the café and pay to go out on the water. mammoth issue for us. To overcome it we employed a courier “It’s the best kept secret of Northampton,” said Carl. “It’s not service at our own cost, but delivery services just couldn’t meet really a commercial business for us, it’s more of a lifestyle demand.” decision for us to give back to the region and it’s something It was frustrating for Carl and Marcus, who describe nice for our families to have access to. We really want more themselves as a customer first driven business. people to use the service down there.” “We are unique in the marketplace,” explains Carl. “Our care Carl and Marcus are rightly proud of the development of the staff can speak up to eight different languages. Where we can, waterpark – and of all their achievements in such a short we have someone available to help and explain to anyone who window of time. Chairman of the company Marcus, 50, focuses calls in. on strategy, finance, engagement, people and future goals, “We are also very proactive on listening to our customer base whereas Carl describes himself as the “firestarter”, creative and providing what they are asking for. Our systems make the thinker and opportunity hunter. customer journey much easier to understand and gain benefit “The perfect blend of what I do and what Marcus does has from in comparison to our competitors. And our people – well, made us what we have today,” he said. “It’s amazing to have we work very hard to ensure we have the best people possible.” someone by my side to help me achieve what I’m capable of.” Global Health Tests also have medical staff to help customers, The pairing appears to be a winning team – scooping three including an in-house GP and nutritionists. Despite the wider prestigious awards in the past six months alone. 32 inbusiness AUGUST/SEPTEMBER 2022

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TALKING BUSINESS PHOTOS BY: NICK FREEMAN PHOTOGRAPHY

FACTFILE: GLOBAL HEALTH TESTS COMPANY BACKGROUND: Carl Raven and Marcus Richardson began working together in 2016, in a small UK led company. In 24 months, the duo quadrupled the company turnover and turned it into a global business spanning more than 35 countries. Carl said: “As business entrepreneurs ourselves, we wanted to do our own thing and do things in our own way. The current owner of that business didn’t want to go on the same path as we did so we decided to do our own vision. “In January 2019 we left and set up Global Health Tests to take our knowledge and skillset and build a bigger, better testing business. That’s where it started.” DESCRIBE THE COMPANY: Global Health Tests is the number one online global food intolerance, sensitivity and allergy company. WHY DID YOU JOIN THE CHAMBER? “I joined the Chamber to understand what other businesses in our county were doing and to access the support they can open up within their network. When we were launching internationally, we tapped into their people who have far more knowledge of the dos and don’ts to consider. Being a member of the Chamber unlocks access to some of that.”

Northamptonshire Business Awards presented the team with the High Growth Business of the Year Award in November and Carl himself was named Business Person of the Year at the same ceremony. And they netted the FSB East Midlands International Trade Business of the Year Award for opening a number of brands and businesses in a global market covering more than 30 countries. It is a source of great personal pride for Carl, who left school after failing his GCSEs. “For me it’s a more personal achievement because I left school with no education so to sit back and look at where I am today with the businesses around me and what I have achieved, for me and my family to see what I’ve done is a very big thing for me. I’m massively proud. I stop and think and kick myself sometimes. It’s not a dream, I’ve achieved this.

“It’s only happened in the last five years, and it only really took off because I was at the right time in my career to unleash myself and be set free to see what I was capable of.” And it doesn’t stop here. Carl and Marcus plan a continued global roll out of their business brands led by a senior management team, allowing the pair to move into external business investment, helping business owners get the best out of their companies. “We are often approached by companies who want our help and support to develop their business and that’s a model we are trying to move forward,” said Carl. “We’ve got some incredible knowledge now on how to grow businesses and we are very smart about the way we do things. We want to share that knowledge.” AUGUST/SEPTEMBER 2022 inbusiness 33

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TRAINING & EVENTS

TRAINING COURSES All Chamber training courses are currently delivered virtually. Call the Training Team for more details on 01604 490490 or email training@northants-chamber.co.uk

SALES & MARKETING THE ART OF NEGOTIATION Date: Cost:

14 September (half-day) Members £150 + VAT Non-members £199 + VAT This workshop is suitable for anyone working within a sales role. It will help to develop your negotiation skills, exceed your financial goals and deliver more profits into the business. This workshop will give you the understanding of planning and preparation and recognising behaviours and tactics used in negotiations.

SEO: THE IMPORTANCE OF ONLINE MARKETING AND HOW TO UPDATE YOUR WEBSITE Date: Cost:

27 September (half-day) Members £150 + VAT Non-Members £199 + VAT Suitable for any business owner/marketer, who is looking to broaden their understanding of what Google looks for, how to present your website in the right way and how updates to website pages technically, as well as the content, can help achieve the maximum results. Updating your website is crucial for achieving top rankings against competitors!

MANAGEMENT AND PERSONAL DEVELOPMENT ASSERTIVENESS SKILLS Date: Cost:

6 September (ful- day) Members £249 + VAT Non-members £319 + VAT At some time or another most of us give in to people in authority or to those who are dominant or difficult. It stops us achieving our own goals and can leave us feeling inadequate, stressed and angry. This course identifies the behaviour patterns that lead to these situations. You will practise a new set of behaviour patterns to enable you to be in control in interpersonal situations.

HOW TO HOLD DIFFICULT CONVERSATIONS Date: Cost:

20 September (half-day) Members £150 + VAT Non-members £199 + VAT This course will help staff identify what it may be that’s preventing

them from having difficult conversations and provide them with strategies to handle these conversations effectively. This course is built around the impact of attitude, what makes a conversation difficult and how to approach a difficult conversation.

CONFLICT MANAGEMENT Date: Cost:

28 September (full-day) Members £249 + VAT Non-members £319 + VAT This one-day course has a mixture of theory and practical exercises designed to help you create more effective outcomes when dealing with situations. By the end of this course, delegates will be able to understand and appreciate why conflict exists, know how to deal with difficult

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situations, have the tools to diffuse conflict before it arises and have an appreciation and understanding of the other person’s point of view.

THE BUSINESS TOOLKIT EMERGENCY FIRST AID AT WORK Date: Cost:

15 September (full-day) Members £249 + VAT Non-members £319 + VAT This full-day course trains attendees to be able to administer an appropriate level of emergency first aid to anyone who is ill or injured in the workplace. The course teaches the appropriate level of first aid required in low-risk businesses under the HSE 1981 Legislation. In addition, as part of

the course students are assessed to ensure they understand and would be able to fulfil the role of first aider within their workplace.

FORECASTING AND BUDGETING WITH SME Date: Cost:

21 September (full-day) Members £249 + VAT Non-member £319 + VAT The purpose of this course is to delve into the detail of forecasting and budgeting techniques in the context of SME businesses. Delegates who attend this course will benefit from an enhanced accuracy of forecasts and budgets, understanding the difference between budgets, forecasts and targets. Better performance management and more accurate analysis, leading to better

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MEMBER ZONE The CHAMBER EVENTS TEAM has worked hard to adapt and deliver a new format of events, increasing the range and availability of our schedule

EVENT IN FOCUS BUSINESS EXHIBITION Northampton’s Park Inn will be the venue for the Northamptonshire Chamber Business Exhibition which is being held in September. Members and non-members are welcome to the attend the event which takes place on 14 September between 10am and 3.30pm. It is free for all visitors and offers a useful opportunity to network and learn more about the wealth of opportunities which are available across Northamptonshire. Early birds can also enjoy a Business Before Hours networking event which will be held between 8.30am and 10am. There is a small fee to attend of just £10 plus VAT for members and £15 plus VAT for non-members, which includes refreshments. For more information call 01604 490490 or email events@northants-chamber.co.uk

commercial decision-making and therefore profitability.

INTERNATIONAL TRADE CUSTOMS PROCEDURES, DOCS & RULES OF ORIGIN Date: Cost:

21 September (full-day) Members £319 + VAT Non-members £389 + VAT This course covers the key information required to understand: • Organisations involved in International Trade • What is an export? • International documentation and key information • Rules of Origin • Customs Compliance, HMRC – their role, Export Declarations, Customs Procedures • Import Duties, AEO, Audit, Phased Import Easements, NI Trade

FORTHCOMING EVENTS WOMEN WITH VISION PERSONAL DEVELOPMENT WITH MHAIRI RICHARDSON

CHAMBERLIVE PANEL DISCUSSION – HYBRID WORKING, DOES IT WORK?

Date: Time: Venue: Cost:

10 August 10.00 – 11.00 Online via Zoom Free to attend – WWV members only

14 September 11.00 – 12.00 Park Inn, Northampton Free to attend – open to all

NEXT GENERATION – TIME OUT TUESDAY MAXIMISE YOUR MEMBERSHIP Date: Time: Venue: Cost:

17 August 2022 08.30 – 10.00 Cynthia Spencer Donation Station Free to attend – members only

Date: Time: Venue: Cost:

16 August 2022 12:00 – 12:45 Online via Zoom Free to attend – Next Generation Chamber members only

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MEMBERZONE Latest news from NORTHAMPTONSHIRE CHAMBER MEMBERS including award wins, relocations, appointments, new contracts, member profiles, mergers, company expansion plans, sponsorship deals and business success stories

A TASTER IN WORK SKILLS Youngsters from schools across overview of what the college offers Northamptonshire have been on its study programmes. urged to “find your future” as part Pat Brennan-Barrett, principal of of a series of taster sessions giving Northampton College, said: “With so an insight into the skills required in much choice and so many options the modern workplace. available to them, deciding what to Northampton College welcomed do next can be overwhelming for pupils from The Parker EACT young people. We wanted to give Academy, DSLV E-ACT them a hands-on insight into Academy, Sponne School what various careers and Campion School actually entail, igniting to Daventry Campus the spark in their ‘A HANDS-ON for the event, which imagination and INSIGHT INTO formed part of its opening their eyes WHAT ongoing to a potential #IgniteTheSpark career. VARIOUS initiative to help “With sessions CAREERS young people get a covering ACTUALLY feel for the world everything from ENTAIL’ that awaits them and coding websites and the skills they need to fingerprint analysis to acquire to increase their beauty therapy and chances in the future job market. sustainable art, there really was Pupils from each school group something for everyone. Hopefully took part in interactive workshop we have shone a light on what lies sessions delivered by subject ahead for these young people who specialists. Students selected four are the future of our economy and out of eight available workshops to the leaders of tomorrow.” create their own bespoke ‘pick ’n Sessions included a £100 business mix’ taster session depending on investment challenge, virtual reality their interests, giving them an plumbing, hairdressing and

interactive website design. Shahnaz Aziz, from Campion School, said: “This event was a fantastic opportunity for our students to explore different career pathways. Students loved taking part in all the different practical sessions. “The event was organised exceptionally well, and staff both organisers and lecturers were very welcoming and developed a good rapport with our pupils.”

Simon Trussler, from Sponne School, added: “I am sure that it has got our students thinking about their futures and potential courses they could do at Northampton College.” For more information on Northampton College, or to apply for a course starting this September, visit www.northamptoncollege.ac.uk

THE IMPACT OF DOMESTIC VIOLENCE Domestic abuse support charity eve is urging local businesses to address domestic abuse by increasing awareness and education in workplaces. Eve can help firms to develop policy, raising awareness and educate employees on knowing the signs, as well as develop information to assist employees who are experiencing domestic abuse. In Northamptonshire economic and social costs of domestic abuse are estimated to be £1,081m per year. Three quarters of people who endure domestic abuse are targeted at work and one fifth of employed women take time off work because of domestic abuse. More than half of those living with abuse are frequently late for work and two per cent lose their jobs as a direct result of abuse. An eve spokesperson said: “eve believes that 36 inbusiness AUGUST/SEPTEMBER 2022

businesses must inform themselves about the impact of domestic abuse in the workplace. In addition to safeguarding people in work who are experiencing domestic abuse, addressing it also has benefits for businesses. It is essential that employers know about how domestic abuse affects the victim as well as the company, as they are ideally placed to offer key support.” To mark its 40th anniversary, eve wants to find 40 businesses which will raise funds for the charity this year. Any businesses that take part in the 40 Companies Campaign will receive a free webinar on domestic abuse awareness. For more information or to discuss your organisation’s needs, contact business manager, Danusia Huh, by emailing DanusiaH@eve.org.uk or calling 01604 230588. Visit www.eveda.org.uk

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A GLITTERING ACHIEVEMENT FOR JEWELLER The managing director of a Northampton jeweller has won a prestigious award. Stuart O’Grady of Michael Jones Jeweller in Gold Street scooped the much-coveted title of Best Fine Jewellery Retail MD at the Managing Director of the Year Awards 2022. Currently in its first year, the awards focus on those at the forefront of businesses, who have shown true excellence in leadership, commitment, and determination more than ever over the past 12 months across the UK. SME News prides itself on the validity of its awards and winners. The awards are given solely on merit and are awarded to commend those most deserving for their ingenuity and hard work, distinguishing them from their competitors and proving them worthy of recognition.

PRINTING COMPANY SPONSORS FORMULA VEE TEAM Northamptonshire printing services company BLUCPrints are working in association with the RCS Racing team and have agreed to sponsor the Formula Vee team. Formula Vee racing driver Rachel Swain is the only female Formula Vee racer in the UK. BLUCPrints have designed, supplied and installed vehicle graphics for the racing car and transporter displaying all RCS Racing sponsors, the newly

designed RCS racing logo and the events logos, clothing including caps, umbrellas hoodies and t-shirts. They’ve also provided new pit signs and other branded items to help the team progress through this challenging season. BLUCPrints Darren Bluck said: “It has been a pleasure and a privilege to work with the RCS Racing team and we wish them and Rachel the very best of luck for the upcoming season.” AUGUST/SEPTEMBER 2022 inbusiness 37

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CHARITY APPOINTS NEW FUNDRAISING MANAGER A Northamptonshire charity which supports independence in older people has appointed a corporate and community fundraiser. Nick Hayton has been busy developing Serve’s relationships with the business community and recently took on a 60km challenge as a belated 60th celebration raising more than £1,300 for the Rushden charity. Serve have also appointed a manager and two coordinators to their new befriending service to enable them to recruit and train volunteers to support older people who are lonely and isolated. The befriending service offers supportive, reliable relationships to help reduce feelings of isolation and loneliness for older people across North Northamptonshire, enabling individuals to remain living independently in their own home. The new Servescape gardening project, supported by the Big Lottery Community Fund, sees dedicated staff along with volunteers looking after gardens and offering a handy help service to support with installing key safes, grab rails and fence repairs. On 30 September there is a Serve charity fundraising golf day

ANNIVERSARY FOR SOLICITORS

Nick Hayton helps out on a stall at Higham Ferrers Mayor’s Market

at Rushden Golf Course. The cost is £240 for a team of four which will include a bacon roll and drink followed by 18 holes then a presentation raffle and two-course meal. If any organisations would like to join the golf day any funds raised would be put towards befriending or our gardening services to support older people remain in their own home. For details about befriending

and servescape gardening please email or call Jonathan Cook, Befriending Manager (Countywide) and Servescape Supervisor Jonathan.cook@serve.org.uk or 07917 863524. To enter a team on the golf day, sponsor a hole or look at corporate funding support for an event email nick.hayton@serve.org.uk or call 07738 190756.

JUBILEE CHERRY TREE PLANTED Age UK Northamptonshire welcomed the Deputy Lieutenant of Northamptonshire John Griffiths-Elsden to plant a Jubilee tree at their day centre in the heart of Northampton. “It may be late in the treeplanting season,” said Age UK Northamptonshire’s Chief Executive Christopher Duff. “But we are determined to join in the Queen’s Green Canopy initiative and play a small part in helping to create a legacy in honour of The Queen’s leadership of the Nation.” Age UK Northamptonshire chose to plant a flowering cherry at The William and Patricia Venton Centre in York Road. It is hoped that the tree will flourish in the urban setting, alongside the cherry that was planted 25 years ago when the building was built. It is particularly fitting that the Deputy Lieutenant is one of the Queen’s representatives in Northamptonshire, as the building was officially opened by The Queen Mother in November 1998. Most of the charity’s clients, especially

The Deputy Lieutenant plants the Platinum Jubilee cherry tree at Age UK Northampton

people who come to the day centre, have grown up with the Queen and will have memories of the many notable events in her life. The Deputy Lieutenant was joined at the tree-planting ceremony by the Mayor of Northampton Cllr Dennis Meredith, Mayoress Rona Meredith and also Deputy Lieutenant Neelam Aggarwal-Singh. More than a

million trees have been planted since May 2021 and the tree will be added to the QGC map when it reopens in October 2022. To find out more about the services and support provided by Age UK Northamptonshire, visit www.ageuk.org.uk/ northamptonshire or call 01604 611200.

Franklins Solicitors LLP hosted a celebration at Delapré Abbey to mark their 40th anniversary. The event was attended by clients, partners, friends and employees who have supported Franklins to become one of the leading law firms in Northamptonshire and Buckinghamshire. In his welcome speech, managing partner Simon Long acknowledged that the event was not just a celebration of 40 years but also an opportunity to get together in person and return to a sense of normality after so much time apart, due to the pandemic. The firm is now equally owned by Simon, Andrea Smith, Lee Holmes and Scott Wright. There was a huge appreciation for the firm’s employees (some of whom have been with the firm since 1982 and 1984) for their continued loyalty and hard work, especially for rising to the unprecedented challenges faced during the pandemic. Supporting local communities has always been at the heart of the Franklins ethos. This year in line with the firm’s 40th year the £40 challenge has been launched for individuals, corporates and organisations to turn £40 into as much money as possible to raise funds for the work carried out by Cynthia Spencer, Willen Hospice and MacIntyre. With the recent promotions of three solicitors to associate partners and some fantastic new talent joining the firm, the team at Franklins are looking forward to a bright future.

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MEMBER PROFILE

NAME: Luke Kennedy COMPANY: Loop Digital Marketing Ltd

JOB TITLE: Managing director

WHAT DOES YOUR ORGANISATION DO? We’re a digital marketing agency, specialising in crafting bespoke, endto-end digital marketing strategies that support businesses to grow.

HOW DID IT ALL START? I started Loop as a one-man-band in my conservatory back in 2014. I had the vision to bring a fresh and incomparable approach to the digital marketplace backed by providing real, tangible results.

WHAT’S YOUR GREATEST ACHIEVEMENT SO FAR? Professionally I’ve had the opportunity to work with businesses across a variety of different sectors and markets. My greatest achievement has been getting these brands to see the true value of digital and partnership.

WHAT KEEPS YOU AWAKE AT NIGHT? Our industry! One thing about our market is that it is never still for long, every single day there is a shift in tech or consumer behaviour which means we need to react quickly, so we always remain ahead of the curve.

WHAT HAS SURPRISED YOU MOST IN YOUR JOB? The people. As an employer I’m always surprised when we onboard new people to the team, to hear fresh ideas, new perspectives and great ambitions.

WHAT’S THE BIGGEST RISK YOU’VE EVER TAKEN – AND DID IT WORK? Personally, I take risks every day. I want my team to feel empowered and to crack on with the job at hand without the need for interference from me.

WHAT ADVICE WOULD YOU GIVE TO SOMEONE STARTING OUT? Listen to the people around you. One of the key reasons why we are where we are today is because I acknowledge that I’m not always going to be the smartest person in the room.

WHICH BUSINESS PERSON DO YOU MOST ADMIRE? Steven Bartlett. Not only is he a powerful example of modern entrepreneurship, but he’s a great aspirational figure that talks about the issues that matter to people, in and out of business.

WHAT EXCITING PROJECTS IS YOUR ORGANISATION WORKING ON? We’ve got some upcoming developments for our ‘Learn. Advance. Grow.’ marketing resource centre.

WHAT MADE YOUR ORGANISATION JOIN NORTHAMPTONSHIRE CHAMBER AND HOW ARE YOU MAKING USE OF YOUR MEMBERSHIP? We wanted to engage with more businesspeople in the area as well as keep local businesses in the Loop of the developments happening in our sector. Tel: 01604 806020 Email: luke@loop-digital.co.uk Website: www.loop-digital.co.uk

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MEMBER BENEFITS

‘WE OFTEN LEARN AND DEVELOP MOST EFFECTIVELY IN THE COMPANY OF FRIENDS AND PEERS’

CHAMBER AA Chamber members can save up to 63% on roadside assistance for business vehicles in a scheme provided by The AA.

CHAMBER HEALTH PLAN Provided by Westfield Health, Chamber Primary Health Plan can give members cover from just £6.13 per employee, per month.

PRODUCT SPOTLIGHT CHAMBER FOREIGN EXCHANGE

for employers in the creation of more confident, knowledgeable and better networked staff. “Our first summer barbecue was to celebrate our fantastic members and all that they achieve through our career development sessions and networking events. I look forward to it becoming a regular fixture on the business calendar.”

The British Chambers of Commerce has partnered with exchange experts, moneycorp to provide money saving foreign exchange to Chamber members. If you have international payment requirements moneycorp can help you save hundreds, thousands, even tens of thousands of pounds every year. Key exclusive benefits for Chamber members include: • Bank-beating exchange rates – typically as much as 4% better than the banks • Expert market guidance at the end of a phone moneycorp’s professional currency dealers can guide you through the foreign exchange market • Fast online money transfers 24/7 – trade at convenient times with online accounts and liverate information • Safeguarded client funds – moneycorp is authorised and regulated by the Financial Conduct Authority to provide payment services and safeguards all client funds in segregated customer accounts. Chamber Foreign Exchange will assess your exchange rates, transfer fees, speed of payments, the impact of currency movements on your payments, credit terms and online capabilities.

To find out more about Next Generation Chamber membership contact us on 01604 490490/ 01908 733082 or email us at info@NextGenerationChamber.co.uk

For more information on Chamber Foreign Exchange contact Patrick Solley at patrick.solley@moneycorp.com

SUMMER BARBECUE EVENT IS A SUCCESS Next Generation Chamber hosted its first ever summer barbecue and networking on 16 June. The inaugural event, which will be an annual occasion after its initial success, was held at Northampton Active in Bedford Road. Next Generation members and non-members from all sectors came together for an evening of celebrations to mark the fifth anniversary of the organisation’s support for young business professionals. Next Generation Chamber provides a platform for aspiring fledging entrepreneurs in the region to help them grow and develop through a series of exclusive monthly events, alternating between networking events and personal development sessions. Guests enjoyed an inspiring speech from sponsors Wilson Browne Solicitors as well as plenty of food and festivities. Northamptonshire Chamber and Milton Keynes Chamber deputy CEO Julie Maclennan said: “Next Generation Chamber reflects the core belief that we often learn and develop most effectively in the company of friends and peers, with obvious benefits

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NEWMEMBERS Northamptonshire Chamber of Commerce would like to welcome its NEW MEMBERS. Membership offers your business a whole host of support services and ways to connect and network with other companies. Contact the Chamber membership team on 01604 490490 Authenticae NORTHAMPTON 01604 419351 www.authenticae.co.uk Passionate about the sustainability of both leather and biomaterials BEB Consultancy (UK) Ltd NORTHAMPTON 07983 415690 www.bebconsultancy.co.uk Contract and legal services provider Big Film Group WELLINGBOROUGH 07802 887663 www.bigfilmgroup.com Brand placement specialists Clear Cashflow Solutions NORTHAMPTON 07889 643552 www.clearcs.co.uk Commercial financial brokerage, helping business owners find the most appropriate funding for their business or a specific project or goal Council for Voluntary Service Northamptonshire NORTHAMPTON 01604 627128 www.cvsnorthamptonshire.org.uk Support agency for voluntary groups in Northamptonshire Creative Folks NORTHAMPTON 01604 420430 www.creativefolks.co.uk Ideas-led creative agency, creating impactful digital experiences that attract and engage Horizon HR Ltd BEDFORD 01234 247445 www.horizonhr.co.uk Human resource solutions Medisec Ltd RAUNDS 01933 697194 www.medisec.co Security services-manned guarding, mobile patrol and keyholding, event security, crowd management. Training first aid, SIA security training

Miracle Design & Play Limited NORTHAMPTON 01604 658240 www.miracledesignandplay.co.uk Design, supply and installation pf high quality playground equipment and associated services and products such as landscaping, safety surfacing, fencing, seating. N-Accounting NORTHAMPTON 01604 330129 www.northantsaccounting.co.uk Specialists in helping small businesses survive and succeed. Providing solutions for our clients that integrate various aspects of accountancy NatWest MILTON KEYNES www.natwest.com Committed to helping and supporting local businesses grow and succeed

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NORSE Contracting NORTHAMPTON 01604 620441 www.norse-contracting.co.uk Recruitment business working in the industrial sector Oak Leaf Counselling/Mindsets Consulting WELLINGBOROUGH 07305 121718 www.oakleafcounselling.org.uk Oak Leaf is a counselling private practice and Mindsets will be a mental health consultancy with training in a range of mental health areas and health audits Safenames Ltd MILTON KEYNES 01908 200022 www.safenames.net Leading global provider of domain name management, cybersecurity, brand protection, SSL and UK hosting services

Salvatores Italiano FINEDON 07449 830166 www.salvatores.co.uk Italian restaurant offering inhouse and take away services Sanders & Sanders Ltd RUSHDEN 01933 353066 www.sanders-uk.com Manufacture men's shoes Service MOT Repairs Ltd NORTHAMPTON 01604 491011 www.northamptongarage.co.uk Service, MOT and repair for your vehicles by a reliable Northampton garage Sign In App Limited NORTHAMPTON 01604 355765 www.signinapp.com Sign in app allows operations managers to oversee numerous sites in different locations

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