Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

01 Executive Summary

Wellbeing, in the workplace and at home, is now at the forefront of organisational concerns given the worldwide Covid 19 pandemic. In 2015 we commissioned UK wide YouGov research to provide a national benchmark for Financial Wellbeing as well as Personal Wellbeing. In mid-2020 we revisited this and extended the survey to include Organisational Wellbeing – especially as ‘home’ became the new workplace. We wanted hard data on the impact of ‘the new normal'.

The NPS % results for Connecting with Wellbeing, show the following:

Financial Wellbeing has dropped by 14% (from -63% to -77%)

Personal Wellbeing has double dropped by 28% (from – 48% to – 76%)

Organisational Wellbeing comes in at -53% -53% (no 2015 comparator)

Financial Wellbeing -77% Personal Wellbeing -76% Organisational Wellbeing -53%