Employer of Choice Public Sector & NFP

2021

EMPLOYER OF CHOICE (PUBLIC SECTOR & NFP)

This award recognises the best public sector or not-for-profit organisation to work for in Australia. Finalists were judged on their leadership, engagement, communication and employee benefits.

WINNER

Export Finance Australia

EXCELLENCE AWARDEES

Achieve Australia Cancer Council Queensland CareFlight Level Crossing Removal Project Penrith City Council The Disability Trust VERTO FEATURED WINNER

Export Finance Australia

Export Finance Australia is a great example of what workplaces can achieve when they value their employees and customers equally. This certified Great Place to Work, and one of Australia’s Wrk+ Best Places to Work, believes that placing organisational culture at the heart of what it does will ensure ongoing success. This is reflected in the company’s strong, engaging work culture, which is focused on creating a sense of belonging, purpose and achievement. Export Finance Australia’s leadership programs and values have inspired loyalty among employees. Here are some of the highlights of its people-first approach: Inclusivity The leadership of Export Finance Australia have actively worked to create an inclusive culture that promotes growth and nurtures belonging. Teams are allowed to thrive and feel supported through the ability to get involved in organisational culture initiatives, including the Culture Champions, the Innovate Reconciliation Action Plan Working Group, many strategic leadership programs, and the women’s leadership program. Strong diversity Export Finance Australia is very focused on creating career pathways for its Indigenous employees. More than half of the company’s employees were born overseas, 41% are bilingual or multilingual, and 54% have lived overseas. Export Finance Australia is also an advocate for gender balance achieved with women’s representation on the Executive and Senior Leadership Team at 43% and 46% respectively. Engagement Even during the most challenging times, Export Finance Australia has been able to prioritise the wellbeing of its employees and support a safe and happy workforce. In 2021, the company received an engagement score of 87% and an Employee Net Promoter Score of 88%, acknowledging its commitment to its people and workplace culture. Furthermore, 98% of Export Finance Australia employees agree that they have the flexibility they need at work.

Email: info@exportfinance.gov.au Website: www.exportfinance.gov.au Phone: 1800 093 724

EMPLOYER OF CHOICE (PUBLIC SECTOR & NFP)

FEATURED EXCELLENCE AWARDEE

Achieve Australia

Achieve Australia is proud to have received this achievement and acknowledgement at the Australian HR Awards. Following a leadership restructure, over the last 12 months it has implemented significant workplace change, with key HR achievements including a cultural reset and alignment, organisational redesign of its frontline service delivery team, and a leadership strategy to drive high performance.

The company responded rapidly to changing COVID-19 restrictions to ensure its vulnerable clients, many with profound and complex disabilities, were kept safe. Achieve Australia led the way for the sector with its COVID response, establishing new and innovative service models, detailed risk mitigation frameworks, and policies to mitigate risk and escalate should one of its staff or clients test positive for COVID. It campaigned to ensure clients and the people who support them were vaccinated as a matter of priority.

Achieve Australia’s organisational redesign focused management. They co-designed consistent leadership expectations, developing leadership and culture initiatives to enable their teams to manage uncertainty and positively impact performance. Their frontline services restructure launched a new service delivery model delivering clear and focused performance expectations and a less casualised workforce. This has driven a reduction in staff turnover, assisting with stability and better client support.

The company’s cultural reset began in 2020 and continues through 2021. It focuses on building an innovative and connected culture program to manage and develop an intentional culture. Achieve Australia utilised key culture change levers, including leadership, mindsets and behaviours, symbols, systems and structure to drive, track and monitor performance and engagement. Achieve Australia was named in the top 10 in the Government, Education and Not-for-Profit category of the 2021 Australian Financial Review BOSS Best Places to Work list for its workforce initiatives. Achieve Australia’s people, performance and culture executive, Lorraine Salloum, has been recognised by the World Employee Experience Institute as an Employee Engagement Hero.

Email: marketing@achieveaustralia.org.au Website: www.achieveaustralia.org.au Phone: 1300 22 44 38