Chankya march 2014 edition

VOLUME 14

ISSUE 5

MARCH 2014

Focus HOSPITALITY MANAGEMENT

In This Issue A Rendezvous with Ms. Sudeshna Ms. Sudeshna Srivastava

Hospitality industry- a breakthrough triumph to step up tourism in India Ms. Neha Pathak

Hospitality management – careers, education and management today Mr. Abhijit Chitnis

The Road to Entrepreneurship Mr. P B Palekar

Impact Interview Lila Poonawala Foundation

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From the Director

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s yet another admission cycle dawns on us, the following straws floats across in my inbox (have not tracked the sources).

management education admissions for one year. Moreover, this would be a blanket condemnation, which itself should be condemned. Hence, what next!

“A total of 1.74 lakh candidates had appeared for CAT 2013. The CAT 2013 Results, however, shows that 95000 of those appearing for CAT either scored zero marks or obtained overall negative marks. The score cards released by IIMs on January 14 shows that the candidate who did not even answer any of the questions in the CAT 2013 paper, scored around 55 percentile. CAT 2013 convenor Dr Rohit Kapoor refused to comment on these statistics.”

It is time to bring out of the closet a practice amongst many BSchools, barring 'honorable' exceptions, that brushes aside CAT (and other tests, maybe) when it comes to selecting their students. Why this is in the closet, and why cut-off percentiles are still spoken of, is because of the 'legacy system' of CAT (and other flagships) being accepted as industry standards. Hence a little bit of 'head in the sand' was legitimate.

“IIM Shocker – Below 97 percentile will not be considered.”

Not because of the current situation, but because of our own conviction, we have adopted the longitudinal, 'profile-based' approach to admissions. There are a few givens for us –

“A survey shows only 40,000 who appeared for CAT will take admission.”

The last quote presages another round of folding up of B-Schools, the middle is trying to put on a brave face on an appalling reality of “best amongst the worst” scenario. But it is the first that that gives cause to pause and reflect.

(i) There is life before and beyond CAT. (ii) The highest percentiles would not flock, but saunter in to us. (iii) As a result of point (ii), we would be keeping out others suited for management education but falling short on one variable.

Sure, there are other entrance tests but there is an implicit belief that CAT is one of the (if not the one) flagship of entrance tests. Possibly it would be interesting to see what other tests reveal. It can be safely assumed a majority of the same set of aspirants sit for most of the test. If other tests throw up divergent results, then there is scope for another debate on validity and reliability – which we constantly engage within the case B-School rankings by multiple sources. But for the purposes of this reflection, CAT is being taken as indicative of the current set of aspirants.

Our philosophy of cut-off is not on entrance test, but the minimum numbers we would like to interview from our pool of applicants for our given number of seats. After all we prefer to 'honour' those interested in us, rather than pine for those who shy away from us. We acknowledge the baby in the bath-water of entrance tests by according a certain, but not overwhelming, weight in the final score for admission offer. The past academics, extra-curricular, all have their due weight – the longitudinal component. But we place great reliance on our experience of the individual when we interact with them one-on-one. We are confident this will stand us in good stead in the current situation.

One of our realities is that when the industry asks – “What is your admission process”, and they are told - “CAT (or any other flagship)”, they feel re-assured. “What is your cut-off” was once an indication of standards of admission, but would this really be valid if the crop is really bad?

Tailpiece: For those interested in such stats, our approach has yielded a median percentile of 73 in the last admission!

It would be fantasizing to expect B-Schools to put a moratorium on

Editorial

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s rightly said by Jesse Browner “Eating and hospitality in general is a communion and any meal worth attending by yourself is improved in the multiples by those with whom it is shared”. This quote truly conveys the feel of hospitality. With these opening lines team Chanakya brings you the March issue of the year 2014 and another exciting issue with its main topic as “Hospitality Management”.

This issue of Chanakya deals with hospitality management which gives an insightful view and focuses on the importance of resources and interpersonal skills in the hospitality industry. This issue gives an outline about the industry which itself says that innovation is much higher and more varied than regularly reported. It further indicates that innovative activities in low technology industries can be in place with less formalized forms of innovation management.

Implications of managing innovations in the hospitality industry are also discussed in the issue.

It is a 7 billion dollar industry that is dependent on leisure time and disposable income. It has grown to become a very vast and diverse field. People are visiting new places either for personal or professional reasons and have to lodge in a hotel, eat in a restaurant all the time. Any time they do this they are the customers of the hospitality industry. People want to be serviced in the best way possible, irrespective of whether they are in a 5 star hotel or in a motel. Thus the management of such establishments becomes extremely challenging and harrowing. The managers have to be extremely patient and flexible so as to be able to meet a variety of needs and demands.

We also bid adieu to our Batch 15 and wish them all the luck for their future endeavours!

Happy Reading!!!

The Editorial Team, Team Chanakya

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A Rendezvous with Ms. Sudeshna(Batch-4) Ms. Sudeshna Srivastava

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How would you describe your journey from KIAMS to your current state?

track.

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An undulating path, which I managed to traverse… thanks to the inspiration and support from the fantastic mentors I had both at KIAMS and later on in my work life. As GI recently mentioned… I chose to never look back, despite all odds. I am happy where I am today

Invest in yourself in your student years… learn from all around you. Don't ignore the theory but at the same time evolve as an individual. Don't forget to choose and learn from a mentor(s)…

I would personally like to thank GI sir and Professor Kulkarni for egging me on and instilling in me confidence when I needed it the most!

If I may, a big thank you to Dr. Iyengar, Prof Kulkarni, Prof Nargundkar, Dr Pai and Prof Kayastha for whatever little I have been able to achieve for myself.

2.

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Can you share with us your recent achievement in your current organization?

Three words you think your friends or colleagues would use to describe you Serious, Focused, Helpful!

About the author

Genpact has prestigious leadership development programs … one of them is GOLD (Global Operations Leadership Development). I was selected for GOLD this year through an entrance exam – this was aspirational as only 80 employees were chosen globally from amongst 700 applicants. From the Kolkata site only 2 were selected, including myself.

3.

What would be the main advice you would give to a student considering a career in Management?

· Ms. Sudeshna Srivastava is an alumni of Kirloskar Institute of Advanced Management Studies. · She studied in the college from 2001-03(Batch- 4). · She is currently working in 'Genpact Limited' as 'ManagerHR'. · She is presently based in Kolkata, West Bengal.

Do you think, providing career development opportunity is the responsibility of the company or as an employee you need to take charge? How was it in your case. I would say it's a combination of both… the employee must be driven / selfmotivated with a hunger to do more… mentors / the leadership team act as guides, leading the individual in the right direction.

Thereafter, it's upon the individual to take charge and stay on

Be kindly affectioned one to another with brotherly love; in honour preferring one another; Not slothful in business; fervent in spirit; serving the Lord; Rejoicing in hope; patient in tribulation; continuing instant in prayer; Distributing to the necessity of saints; given to hospitality.

-Bible Quotes 2

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Hospitality industry- a breakthrough triumph to step up tourism in India Ms. Neha Pathak

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ourism is travel for recreational, leisure, or business purposes, usually of a limited duration (according to Wikipedia).

Different forms of tourism like educational, cultural, medical, leisure, business, adventure and wildlife tourism exist today. Well, talking about India, it always had a great potential to become one of the popular tourist destinations of the world because of its rich and diverse art, religion, philosophies, culture and geographies (including flora and fauna). Various religious monuments like Khajurahao Temple, the 'Great Stupa' at Sanchi, Golden temple etc, have fascinated Indian as well as foreign tourists since a long time.

Surrounded by Himalayan ranges in the north, water on the three sides (Arabian Sea, Bay of Bengal and Indian Ocean), India offers a countless variety of places to visit. River rafting , Kayaking and Mountain climbing in Himalayas, Rock climbing in Madhya Pradesh, Skiing in Auli and Gulmarg, Boat racing in Bhopal and Paragliding in Maharashtra etc are some examples of one of the most exciting activities for adventure loving people. The famous hill stations like Mount Abu, Shimla, Manali, Munnar, Ooty, Darjeeling, Gulmarg, Srinagar etc are one of the greatest tourist destinations.

But if we look into the history, tourism proliferated in our country in a true sense in the recent past. And no doubt the credit goes to the manifold growth in the hospitality sector. Wikipedia defines 'hospitality industry' as a broad category of fields within the service industry that includes lodging, restaurants, event planning, theme parks, transportation, cruise line, and additional fields within the tourism industry. This definition clearly shows how inseparable the tourism industry is from the hospitality sector.

because of the excellent growth of the hospitality sector.

With the growth of economy of the country and focus of the industries on satisfying the needs of the people, the hospitality industry began to expand. A country which believes in Athithi Devo Bhav made attempt to give its guests a feel good effect in true sense.

Hotels and restaurants were opened in various cities and towns offering state-of –the art services. India is known for innumerable old caves, temples and palaces which make the tourist enjoy the culture and tradition of the place. Several old palaces, havelis were renovated to turn them into heritage hotels. One such example is of Madhya Pradesh where forts, palaces and ancient monuments were identified by the State Tourism Development Corporation for establishing heritage hotels.

Henceforth, we shall see the breakthrough triumph of hospitality industry and how it boosted tourism in India. Let us start with the hotels as they constitute a major part of the hospitality industry.

Earlier, hotel industry comprised of the unorganized and highly fragmented sector. Gradually various star category hotels like one star, two star, three star, four star, five star and five-star deluxe came up. Some examples of 5 star hotels providing the pinnacle of luxury are Taj Hotels, The ITC hotels, The Leela hotels, The Oberoi Hotels and The Trident hotels. They truly make our stay a journey into grandeur and splendor which is worth remembering forever. The hotel industry is striving continuously for gaining the customer attraction and retention by offering excellent services right from the arrival of the guests to his departure. These services make the tourist comfortable in a place which is almost unknown for him. The guest enjoys his stay due to the incredible cuisine, recreation and gaming activities offered to them. These services have largely boosted leisure and business tourism. The exuberant environment rejuvenates the tourist after a long and tiring journey and prepares him for further exploration of the place. They provide the business tourists a fresh mindset and a regal lifestyle with a home like environment which extricate all their worries and help them continue their business activities smoothly by arranging facilities for conferences. In the past 10 years, Bangalore hotels alone have hosted more than 100 visiting heads of state in the global IT capital.

When Barack Obama came to India, he chose to stay at the ITC Maurya, New Delhi and dine at the restaurants -DumPhukt and Bukhara - in the hotel. In 2006, then US President George W. Bush

There are some interesting figures regarding tourism in India. The number of Foreign Tourist Arrivals (FTAs) in India during 2011 increased to 6.31 million as compared to 5.78 million in 2010. The growth rate in FTAs during 2011 over 2010 was 9.2% as compared to 11.8% during 2010 over 2009.The share of India in international tourist arrivals in 2011 was 0.64%, while being 0.61% in 2010.

Number of domestic tourist visits in India during 2011 was 850.86 million as compared to 747.70 million in 2010, with a growth rate of 13.8 %. [1]According to the World Economic Forum's Travel and Tourism Competitiveness Report 2013, India ranks 11th in the Asia pacific region and 65th globally out of 140 economies ranked on Travel and Tourism Competitiveness Index. Undoubtedly, domestic and foreign tourist arrivals will continue to grow further from here

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chose the same facility and in 2000 Bill Clinton also stayed in the same hotel. During past few years, many international foreign brands like Hilton, Starwood, Orange County, Marriott etc also forayed into India. 100% foreign direct investment in hospitality industry will continue to contribute significantly in expanding tourism.

The hotels in India have not neglected the middle class segment while providing the world class comfort. Providing high service level in a low price is the USPs of one star and 2 star hotel in India. Other than this, small hotels, motels, lodges and resorts that are set up in the interior hilly regions have boosted the arrival of adventure loving tourists which otherwise witnessed a small number due to the lack of a good staying facility.

Several heritage hotels promoting Indian art, craft and culture attracts the tourists by reflecting rich medieval and ancient heritage of India. They are situated in culturally rich locations and provide a panorama of India's glorious history. A traditional palace, The Oberoi Udaivilas captures the rich heritage of the Mewar region of Rajasthan with its architecture, courtyards, fountains, pools and gardens. Boat ride across Lake Pichola, rooms with terraces that open on to semi-private swimming pools and stylish decor adds to the glory of the royal service offered to the tourists. Other examples of heritage hotels which have promoted tourism by promoting the diverse ethnic culture of India are Neemrana hotels, Sheesh Mahal Orcha in Madhya Pradesh and Gopnath Bungalow in Gujrat etc.

Rotels (hotels rotating on wheels) have changed the dimension of hospitality industry by bringing an entirely new concept. One such example of rotel in India is the exotic train 'Palace on Wheels' which travels from Delhi to Rajasthan and Uttar Pradesh covering all the tourist sites on its way. This fully furnished and luxurious train attracts the tourists worldwide.

flight. The flight attendants reflect optimistic behavior and patiently handle their queries during the journey. People now don't worry about their comfort during the journey as it is well taken care of. Travelling to a different language place becomes easy for a person as the flight attendants are well versed in different languages. They greet passengers, explain the use of safety equipment, and serve food or beverages.

Tourist Information Centers form an integral part of the hospitality industry as this industry relies on them to correctly advise and guide the tourists on the services it offers, such as accommodation and food & beverage services. Travel agents and Tour operators are the travel intermediaries and have the power to influence the customer directly. They provide all the tourism related information to people. On the one hand they help the local people to plan their holidays and on the other they also make travel arrangements for the business and commercial travel. They provide price promotions for travel because of which tourists are approaching them in large numbers for planning their travel. They ensure a stress free and cheerful trip to the domestic as well as international tourists.

Apart from all these, Cafes and night clubs are also a part of hospitality industry which is boosting tourism in our country.

Undoubtedly, the comfort experienced by the tourists during stay, travelling and exploring leads to the word-of-mouth publicity which results in increased number of tourists with the passage of time. The hotels, theme parks, night clubs, cafes provide outstanding contemporary experience which makes a tourist feel satisfied and happy. The hospitality industry has seen rapid growth and achievements in a short span of time and it really is a breakthrough triumph to step up tourism in India!

-Ms. Neha Pathak NITIE, Mumbai

Hospitality sector focuses on training the flight attendants to provide services to ensure passengers' safety and comfort during 4

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Hospitality management is not just a single branch, but a conglomeration of various other branches Mr.Harsh Agarwal

Hospitality is something that has become pivotal to all of us. The word literally translates into “relationship” and with the passage of time as man has become a social animal so surviving without certain interactions or services seems quite impossible to those who can afford it. Thus, the advent of the hospitality industry took place.

Each unit of this industry has a unique management characteristic.

Ambience and food quality in case of restaurants, cleanliness and nice interiors of rooms in case of hotels, technical aspects and kids attractions in case of amusement parks, delivering an awesome experience and safety promise in case of cruise ships, creating realistic marketing campaigns and increasing tourism through consistent follow ups in case of destination marketing organizations, staffing appropriately and giving every member of the club certain privileges in case of country clubs and lastly managing people and timely execution of activities in case of convention centres.

Taking the idea further, those who think that hospitality management is only about hotels & restaurants, well there is much more to it. With varied fields and portfolios in its gamut, this several billion dollar industry finds its application in a host of services like hotels, restaurants, amusement parks, cruise ships, destination marketing organizations, country clubs and convention centres, etc.

This industry which thrives on the availability of leisure time and disposable income is one of the fastest growing industries in the world.

So, it is not just one element which has to be managed but a whole line of management concerns are there in the ambit of a hospitality unit. Hospitality management is both a field of study & a field of work. As a field of study, it is involved in understanding the industry in general and management needs in particular. Those interested in careers in the industry can opt to pursue it as a field of study in order to have a strong base to start off. In the work sense, it is about the management of the various units in a hospitality industry such as hotels, restaurants, etc.

With people increasingly showing a shift from their conservative lifestyles and displaying a need for more interaction and entertainment, the hospitality industry is making a fortune for itself.

The increase in service costs in almost every country round the globe has also facilitated a convivial business environment and ensured consistent profits for the industry.

The hospitality industry is huge& very diverse. The time spent by people on outdoor recreation, be it on any activity is like patronizing this industry. The management of this industry is however, very challenging because managers need to be flexible to forestall& take actions well in advance. They also have to handle tasks like training employees, setting standards, handling staff and so on.

Since the last two decades, individuals and institutions have developed the appetite to take risks and grow bigger. With this, the mode of recreations have grown manifold and each mode has its own importance and relevance to its customers. From spending some hours in hotels/restaurants on having meals together to many days spent in absolute bliss on a cruise, this industry has a plethora of options to meet the requirements of all. However, as they say that there is nothing such as a “free lunch”, similarly these services also have costs associated with them. And in some cases these are obnoxiously high and can be availed only by a privileged few. An example of this would be country clubs and convention centres.

Generally people working in this industry learn the subtle nuances involved by working ground up. They have to undergo rigorous training and display excellent capacities to be promoted to managerial levels, which is true for almost all big industries. For those who want to work with a single organization for life, this ground up approach can prove to be a great thing since it acquaints them with all the aspects of the organization they are working for & this gives them a better idea of the work involved at all levels to ensure glitch-free work at a busy resort or a hotel or a cruise, etc.

Further, the hospitality industry cannot afford glitches in services.

Every mistake comes with a cost. It can result in legal litigations even in the most trivial of matters. Hence the need for hospitality management.

Those who obtain management training can go for certification programs and even bachelor's degrees in the field. This work is not for everyone. Professionalism hospitality management need to have outstanding customer service skills and at the same time the ability to be harsh but fair with the employees. Early identification & anticipation of needs, such as organizing orders of food or making preparations for the arrival of a guest are all requisites to a successful management outcome.

Maintaining logistics, resources, timely delivery, high-quality service, customer satisfaction, repeat footfalls, creating brand equity, cost considerations, staff management, branding all these are an imperative to hospitality management. Moreover, the dynamics at a hotel will be very different from those at an amusement park or a country club for that matter so the management ideologies at both places will vary significantly. The practices of a country club cannot be exactly replicated by an amusement park although some insights can be drawn from each other.

To sum it all, the industry requirement of management professionals is varied but a common element of people-centricity remains for all the units in the hospitality industry. Unless managers do not think on their feet and do not enjoy working with the people, they cannot really thrive in this booming industry. So to say, it is a conglomeration of various other branches!

On the outside it might appear to be an easy job but the level of intricacies and complications that are to be dealt with in each of these is only understood by those who are a part of it. As the industry gets bigger and domains more spread, the probability of glitches and goof-ups go higher and so does the money involved. Not only does a fault result in cost implications, but also in a loss of reputation which this industry cannot really afford to.

-Mr. Harsh Agarwal, Great lakes Institute of Management 5

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Hospitality management –A Conglomeration of Various Other Branches Mr. Tarun Shukla

Introduction Hospitality industry in itself is quite huge-it includes restaurants, lodging, theme parks etc. within the tourism industry. A hospitality unit such as a restaurant, hotel, or even an amusement park consists of multiple groups such as* Facility Maintenance * Direct Operations (servers, housekeepers, porters, kitchen workers, bartenders, etc.) * Management * Marketing * Human resources etc.

The performance of the hospitality unit is dependent on several other service/material providers. There are a lot of external components which affect the success of the hospitality unit. Being a service industry the performance is measured by certain variables such as “vacancy rate” which tells about the numbers of customers they process. This vacancy rate can be very low for a restaurant or theme park if the management is done in a manner which leads to reduced customer waiting time & giving the customer the service he/she desires.

Indian Hospitality Industry & its role in Tourism The total market size of Indian tourism and hospitality sector is more than US$ 120 billion and is expected to touch US$ 418.9 billion by 2022. This shows the kind of market and potential that Indian tourism & hospitality industry has achieved. The Indian tourism and hospitality industry has emerged as one of the key industries driving growth of the services sector in India. Tourism in India has registered significant growth in the recent years and the country has tremendous potential to become a major global tourist destination .Indian tourism Industry is growing at fast rate and the growth has been phenomenal thanks world class service provided by hotels etc.

There is a huge role of hospitality industry in deciding the fate of tourism of any country ,in Asia the standard of living / culture is totally different from the eastern world and to attract them the service provided should be perfect. To match the service level provided by world class players in Europe & USA , there has been great efforts put by our hospitality industry and in the near future Indian hospitality industry would be setting standards at the global level.

small boutiques, eight of the top 10 hotels in various categories were from India. This is the effect of constant efforts put by some key members in this industry to take it a totally new level. Recent developments show that there has been a huge investment in this sector by big players which is a good sign for the industry.

Hospitality management –A Conglomeration Hospitality industry is highly dependent on the performance of other supporting branches. The logistics & transportation branch is critical for the hotels & restaurants – the goods should be available as & when required. For example- the goods provided for 5 star hotels should be delivered before time especially in the case of perishable items. The logistics becomes important when a hotel in India imports material from all across the globe. Say a hotel in Banglore offers 10 different types of tea's – a Darjeeling tea will be sent & delivered well before as per the estimates of tea consumption. So it not only the transfer of goods is there but also estimating the right quantity of material to be purchased.

While logistics is important for delivery of goods on time at the right quantity, transportation facilities for customers also is really important & these days' people desire perfect service and a great experience even while travelling. Best travelling options should be available at a price which the customer accepts. Both inbound and out-bound logistics should be well in synchronization with the system. Effective supply chain management practices are used these days to manage goods and information flow across the value chain.

These days information management & integration of IT in the hospitality units is quite common. The system managing the bookings should be real time with accurate information; the systems are connected over the internet so that people can book online & give their priorities well in advance. The system that is used to manage booking, room check-in etc should be well developed & easy to manage. So, without IT the hospitality industry would not be well integrated and would lose many to-be customers.HRM –Human resource management is very close to the service industry and specially for the hospitality sector .The experience offered to the customer is dependent on the infrastructure and the people. Just imagine! Taj group of hotels all across India with so many employees, training them and other administrative work related to employees is quite cumbersome. The security services required also require orientation programs and implementation of other security options also require a good amount of efforts.

In the 2014 Travellers Choice announced by travel portal TripAdvisor, Indian properties ranging from major hotel chains to 6

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Managing any business requires the consideration of QCD- Quality, Cost & Delivery – in the case of hospitality industry the prime focus is on delivery – the perfect service at the right time with no delays & for this effective management comes into play.

In this highly competitive global environment wherein the profit margins are reducing day by day, the traditional methods of managing operations will no longer cater to the problems faced by the hospitality units. A single business model cannot be followed for each type of market in this present scenario, organizations which are successful have changed the way operate depending on the conditions faced in different markets. Cross functional teams & functions are the new reality of modern business. Present market

situation requires agile organizations which can adapt to the changes in market scenario, the hospitality sector organizations should initiate the change well in advance. The hospitality sector organizations require a perfect amalgamation, integration and alignment of the business /operational strategy & also other branches supporting it!

-Mr. Tarun Shukla, Symbiosis Institute of Management Studies

Experiences with industry integration Ms. Soad Fatma

Industrial Integration is one of the two credit courses in our syllabus, in which we have to visit at least two industries of which one has to be a manufacturing industry whereas the other one has to be a service industry. By this, we gained knowledge as to how an industry exactly works, as knowledge through books is completely different from practical knowledge. As we will soon be a part of the corporate industry, I feel this industrial training for the PGDM students is essential with respect to ones overall personality growth.

for ships.

The KAR MOBILE PVT LTD company vision and mission are: MISSION: “Provide superior products and services to our customers and maintain market leadership.”

VISION: “To increase our global presence in medium and large engine valve market.”

During our visit to the company, we saw each and every procedure involved in the manufacturing of valves i.e right from the procurement of raw materials till packaging. It was a great experience.

I, Soad Fatma, from Kirloskar Institute of Advance Management and Studies would like to share my experience, through the medium of Chanakya, which truly describes industrial integrity in real terms.

As a management student I can say that the whole industrial integrity program was beneficial for each and every student because during this program we not only visited the companies but also , learnt how to manage every situation by facing it out through our dedication and determination. We also learnt about time management and how to manage time by maximising efficiency that results to optimum utilisation of resources while staying within the constraints. We even learnt about making adjustments in every situation. We even had a great time with the managers of the company who impart training to their newly recruited employees.

We came to know about new process and innovative skills which are imparted in the organization for the smooth and efficient work of the organization.

Being a part of this industrial integration I observed that this is not just a course which we have to read, understand, and write in the examination, it is much more than that. Through this training we learnt a lot.

This industry integration program was conducted by our institute.

We are 120 students (1st year). We were divided in a group of 6 students and each group had a leader for industrial integration program. Our group was allotted FLAT WORLD SOLUTION LTD, a company in Bangalore which is a service industry. The other was KAR MOBILE PVT LTD, a manufacturing company, which was situated in Tumkur, a city far away from Bangalore.

Firstly we visited the company FLAT WORLD SOLUTION LTD., which is an outsourcing firm. About 12 years ago, this company started offering data processing solutions. Presently the company offers a rainbow of specialized services across different industry verticals. They help their clients save precious time in assessing vendor capabilities, negotiating contracts and much more.

So overall I can say that I had a great experience going through this industrial integration program which acted as a catalyst in an ongoing process of me becoming a manager and in also being a professional!

-Ms. Soad Fatma, PGDM I, KIAMS

Next we visited the manufacturing company that is KAR MOBILE PVT LTD. (A RANE GROUP COMPANY). This company is involved in manufacturing valves. They started manufacturing valves for small generators then tractors, marines, train etc (in a sequential order) and currently they are into manufacturing valves 7

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The Road to Entrepreneurship Mr. P B Palekar

"TWO ROADS DIVERGED IN THE YELLOW WOODS,

encounters. He led us in, walking straight with a smile on his face.

Those who knew Lobo, both teammates and opponents knew of his steely determination to win. Handshakes over, we took position. The start whistle blew. We attacked, fell back, passed, dribbled and shot at the goal. We were two down at half time. All the strategizing, planning, positioning, we had done before the game began, just wouldn't work.

I TOOK THE ONE LESS TRAVELED BY, AND THAT HAS MADE ALL THE DIFFERENCE" -Robert Frost The road less traveled is the road to entrepreneurship. It is lonely. It has its twists and turns and ups and downs. But it must be enjoyed.

The making of an entrepreneur happens in his or her teens and early adulthood. Here are a few stories that I am sharing with you, which will help you in understanding the making of an entrepreneur.

Our supporters were difficult to be heard. Their voices were muted before the drums and the bugles on the opposite side. We went into a huddle. This was the third game in a row. Most of us were tired, muscles and bones aching from the battering on the field and sheer fatigue. Our coach and the captain spoke to us for just those two or three minutes. Lobo was covered with cuts and bruises at several places on his legs and hands. His ribs pained from the kicks he had fielded while protecting the goal. He was determined, he said we will and must win this match. Why? Just for the sheer joy winning.

We entered the field for the second half and played like devils. The opponents were a bit relaxed from their lead. Lobo had told us this was the time to strike and strike fast and ruthlessly. The whole team moved on the field as if some spirit had got into us. We left our standard positions , we ran and backed up relentlessly. We did not hold on to the ball for long, but passed it as we made new positions, from the flanks from the centre , anywhere we found a gap, no plans no theories just alertness and determination. The entire field would move to back up the attacking player and passes were collected with double back up so that they did not just slip up between our legs.

Then suddenly Kurien the centre forward was charging away at the goal, sure to score. The opposing back just left the ball and tripped Kurein. He went into a spin, tumbled and fell. Joggy just behind him jumped over his fallen team mate and hit the ball into the nets. There was a roar from the side lines. Many of our supporters were leaving ten minutes into the second half. They heard the roar and those walking away turned right back. As if on a queue to take advantage of the slight disarray in the opposition, we moved as fast as we could and netted another. There was a hush all over the ground. The drums and trumpets fell silent for a moment. It was two goals all and some ten minutes for the final whistle.

Entrepreneurship - A Story The wind speeds were rising as the dark clouds gather in the skies. I had just sailed comfortably to a few kilometers from my club, the winds all the way with me. The sun had disappeared behind the clouds. The winds were blowing exactly opposite to the direction that I needed to take to reach the safety of the club wharf. The boatman was waiting there anxiously but with a smile on his face.

He had seen this many a times before. The boatman had told me, that as the clouds gather, the winds will begin to swirl around, giving little chance for me to keep the boat afloat. I just had to get back as fast as I could. I had no mate on board. I turned the boat to an angle of about 45deg. to the wind, stuck the till under my thigh and used both hands to turn the main and the jib sails just right to catch the winds that propelled me in the direction that I needed to go. I criss-crossed the wind but kept my bearing in the direction of the wharf. I landed at the warf as the waiting boatman helped me in. Anxious though he may have been he showed little of it. I saw on his face only confidence, that I would make it home safely.

Entrepreneurship - Other Stories The teaming crowds on both sides of the ground were screaming and shouting, as if like a war cry. The supporters of the two teams were lined on either side of the ground as if two armies were arrayed for the final assault. The stakes were high. It was the second and final replay of the finals of the Inter-collegiate football completion. Our supporters were large in numbers, but were not armed well. They had to depend on their lung power. The other, a military college, was well equipped, with trumpets, drums, cymbals and all. The noise they made , was deafening. It drowned our voices. For a moment there was silence, the referees walked on to the field and blew the whistle indicating that the teams should walk into the field, single file as usual. Lobo, our captain and goalkeeper lead us in. He was a tall and lanky man. Battered and bruised from the last two drawn

Those ten minutes were like ten hours. Up and down, right and left flanks we moved as the opponents would move, countering every move of theirs. Nothing seemed to be working, and then all of a sudden Kurien got a pass from the right flank, a very long pass curving over the heads of all to fall in the middle. Kurien moved deftly between the defending hulks. Sometimes ducking and 8

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sometimes weaving his body with the ball stuck to his legs as if by some powerful glue. He just pushed the ball into the goal. We were one up. The roars from our side were louder and cheering us on.

Then suddenly all mayhem broke loose. The opposing team had taken a shot at our goal and missed, but the referee awarded them a penalty kick. The opposing team captain, kept the ball on the spot and walked back to his run up. There was silence, deafening silence all round. Lobo took position placing his lanky frame as wide as possible. The ball rose from the ground, curved towards the nets and Lobo with all the aching bones in his body threw himself in the air. We watched with bated breath. Lobos extended arms just about punched the ball over the goal post. A hush and then the final whistle, all hell broke loose. The whole crowd just flooded into the ground dancing and singing. Some of them lifted us up on their shoulders and took us in a procession to the college gates. That was some day. The taste of victory was great.

had been a cold night, with just a blanket to cover us. It was easy to get out of bed as, far from luxury, even basic comfort was not part of our boarding school ethos. The sun was yet to show itself. A group of boys in their breaches and hats stood at the riding ring waiting for The Dafedar (our riding instructor . I was very fond of riding and always tried to get an extra turn at the ring. Dafedar asked me “ Aaj kounsa ghoda chahia tumhe. Agar dar nahi hai to Crippin ya Morrin lelo” These two were the worst of the lot. Hardly a rider could stay for long on their backs. A challenge they were. Dafedar had thrown it at me. I took it. That day I got Morrin. He was a short horse , somewhat between a mule and a horse. I got into the saddle with ease and even as I entered the ring and the gates were shut, he sprinted. No warning, no command. He put his neck down and cantered. I tried everything to stay in the saddle. I held on to the saddle, gripped my legs on to his back, and grabbed his neck. I tried everything in the book. As I entered the third round, I slipped off the saddle, right leg stuck in the stirrup and the left dangling in the air.

My head on the ground Morrin dragged me around the ring till he was stopped and I was helped off.

Entrepreneurship - Two Stories.

A staid set of boys, alighted from their school bus. All turned out in their whites and sports jackets. A duffel bag containing the football kit and school colours slung over their backs. The school principal in his immaculate suit and the coach were in tow. This was our best team for some years now. As they stepped down, there were jeers and laughter from the host school boys. The rival school team looked like of a bunch of ruffians , sometimes leading to a suspicion that they were overage for the tournament. They had a reputation for playing a very rough game. Our Principal and coach had told us that whatever be the provocation we should play by the rule. Long years in the military school had taught us to play by the rule, disciplined to the core.

The following week I was at the riding ring at the appointed time.

Daftedar asked me how I was and asked me if I would ride one of those horses again or take on one of the good boys. I chose Morrin again. Daftedar handed me a cane this time and wished me luck. I got into the saddle and into the ring on the trot.

Morrin was at his old tricks again. I warned him with the cane to behave. I hit him slowly in his under belly. He went crazy, tried all the tricks in his trade to get me off his back. I was about to fall, when the Dafedar reined me in. “Beta aap kya kar rahe ho. Morrin ko tickle kar rahe ho. Agar app ke hat me maine whip di hai to uska sahi tare se istamal karie” “ Jab Morrin ko kabu me lana hai to aise maro ki use malum pade ki aap ka irada kya hai.” I did as he said. I whipped him just once. A strong and clear message. Morrin fell in line. I had a wonderful ride that morning. Everytime I went back to the stables I met Morrin and thanked him for the lesson he had taught me.

We changed into our kit. We filed onto the ground. The jeers continued. We were definitely smaller made than our opponents.

They thought that we were a push over. The game started. The ground was wet and slippery from the previous night's rain. The opponents pushed us, tripped us and even sometimes punched and elbowed us. They seemed to have no game plan other than intimidation. The game went roller coaster. Sometimes we were on top and at other time they were on our D top. Many of us were bruised and some were limping with pain. We looked for support from our Principal. We played to our plan, not wavering even once.

We brushed aside all the injury and provocation. The days of practice, the repeated and tireless training regime gave us the edge and we won that day with flying colours.

What's your take from these stories? These are some real life experiences which prepared me for a life in Entrepreneurship. Do write in to me at pbpalekar@gmail.com and share your thoughts so we take this forward together!

--Mr. P B Palekar Director and CEO

Entrepreneurship: The second of the two stories.

Sri Hari Packaging Industries Pvt. Ltd., Pune It was six in the morning. Tea was yet to be served in the refractory. It 9

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Hospitality management – careers, education and management today Mr. Abhijit Chitnis

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s a child we all have at some point in time visited a five star hotel with our parents, and some dreamt of being associated with a job which had a certain amount of glamour like a hotel job. However not long ago, a hoteliers job was not looked upto with great dignity and pride in the society, and most often than not hospitality got regarded as one of the last options a graduate could opt for. Things have by far come a long way since then and the industry has now been recognized as one of the top 5 industries in the world and now contributes significantly not only to the Indian economy but also the world economy.

Hospitality management and hotel graduates have moved beyond horizons of just hotels into other streams of service industries such as IT, telecom and even healthcare.

The emergence of large international hotel brands in India over the past decade has given rise to higher standards of hospitality and service and therefore propelled the need for specialized education in the fields of rooms division, food & beverage and culinary. High quality education in hospitality is now available with some leading Hotel management institutes across India and further specialization in hospitality is now available at much more affordable fees in countries like Switzerland, England and Australia. Due to the

availability of high quality students the expectations of Hotel management companies too has raised the bar and the new breed of hotel graduates have added a new zing in the hotel business of today.

Specialized fields such as finance, sales, marketing and PR also have seen the trend of recruiting management graduates from leading MBA institutes across India which is a significant milestone in the hotel industry recruitment trends. Highly specialized courses are now available in the fields of revenue management, marketing, brand management and training.

Stiff competition, elevated guest expectation and accessibility of online technology have made the hotel industry one of the most competitive service industries of today. With minimal scope of error and highest levels of performance expected all the time, the need for highly well trained and qualified associates is on the rise. Constant training and upgradation of skills and techniques is the need of today which every company realizes. Relationships, personal attention and attention to basics will be the game changer between the ordinary and genius in times to come, and this will lay the foundation for emerging graduates of tomorrow!

-Mr. Abhijit Chitnis, Multi -propertyDirector of Sales & Marketing -J.W. Marriott and Courtyard, Marriott Pune Hinjewadi

Gen Y: The LEADER in me Mr. Akshay Raturi

“Leadership is not about titles, positions or flowcharts. It is about one life influencing another.” ~ John C. Maxwell KIAMS had launched the YOUNG LEADERS CHALLENGE on 20th December, 2013 for management aspirants and asked them: “An impact-full idea that can change lives in their city?”

The first phase of the "Young Leaders Challenge" just got over. We had received an overwhelming response of 750+ entries from across India.

The power of an idea can be life changing and the same was felt by the response we got. Gen Y's views poured across on various aspects ranging from solving road and electricity issues, women safety, reservation in education, improvement in legal systems and so on. These views were broadly classified into four categories: · Infrastructure, · Political and Economic · Safety · Healthcare issues.

A detailed analysis was carried out from the responses received. A summary of it is as stated below.

Infrastructure seemed to be the most important aspect with around 360 students expressing their views in and around it. Roads, education and water facilities gain the top three spots in this list followed by garbage disposal facilities and public transport issues.

Issues related to Politics and Economics were expressed by around 138 students, in which changes to be brought about in the various laws, environment concerns and unemployment were major issues that were looked upon.

Among safety concerns, women safety was the most discussed issue and approximately 130 students expressed that the women safety laws and measures needs drastic improvement.

Around 33 students talked about improving the healthcare related issues in their cities. They also expressed their views about how regular medication and proper medical facilities should be provided to the needy and also that the government should come up with better awareness programs to make people aware of the medical facilities and schemes available.

All in all Gen Y strongly believe the view point that it is high time that things should change and they also realize that their role in bringing about the change is of utmost importance. Given a chance Gen Y feels that YES , there is a LEADER in me who can work towards the betterment of the community and society as a whole.

It was absolutely a fantastic experience to see just how much they care to bring about a change in their respective cities. In the end I would just like to quote these words of Mahatma Gandhi to these budding future mangers that “You must be the change you wish to see in the world.”

My sincere appreciation to all the participants for their keen interest in participating in the “YOUNG LEADERS CHALLENGE”!

- Mr. Akshay Raturi PGDM-II, KIAMS 10

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HOSPITALITY… A Little Fire, A Little Food and an Immense Quiet!!!

Ms. Shradha Priyadarshini A Greek word that means love of stranger is attaining new heights in today's world. It's importance in the past could not be denied off but this century seems to have taken it a little more seriously. For they say, when hospitality meets art; it looses its soul but here we are- talking and dealing in boutique hotels, restaurants, airplanes or even hospitals and salons!

don't even demand for hardcore hotel mgmt. grads. The need to be in and to be hit here are simple- learn to anticipate needs of the customer (which again we are taught from day 1!!!), think quick and keep changing the rules you set every day.

Hospitality industry cannot be complete without the inclusion of its strongest pillarthe tourism industry. A growth engine, an employment generator, foreign exchange earner; its going the most correct way. Its need of highly specialised to a barely skilled or unskilled workforce takes care of a broad spectrum of social employment issues. And who would question the kind of revenue its earning for the nation? In a way, this is one of the most important reason why the hotel sector is flourishing the way it is. It's also helping in conservation and preservation of heritage sites. With the Incredible India campaign, it is roaring strong on the global forum. What we as budding managers get to extract from this lucrative field is in our hand, for the large palette of job it has to offer.

With an expected figure of 4.4 million visitors in the nation this year and an upcoming Commonwealth game the coming year the industry will only flourish more and is seen to grow at an all time high growth rate of a stupendous 12%. Statistically speaking, for every one million spent on tourism, it gives 45 direct employments and 80-90 indirect employments whereas for the same amount manufacturing industry gives 42 and 50-60 jobs respectively. With all these benefits comes certain cause of concern. These include improper infrastructure availability in the country, the safety of foreign nationals which comes to stake sometimes, and the culture clash, which is the most important of all. Also compared to countries like the US or Europe, the tourism industry in India is not as organised as theirs. But the future growth and some effective plannings of the doers in this field is certainly taking care of all the concerned issues.

From hotels to event managements, theme parks to transportation and tourism, or even watching a movie at your favourite multiplex, anything that includes a person's disposable income and leisure time together is hospitality. Though it is just a part of the service industry as a whole, its growth and need has been very significant. Talking here only about India, the hospitality sector has a market size of a whooping US$117.7 billion. The major contributor here is the travel and tourism sector which is expectedly growing at 8.8% per year. According to the CYGNUS report the growth is seen at a rate of 12.2% for the hospitality industry. Now this makes the industry a hot cake in terms of employment too. Employing over 48 million people directly or indirectly, the industry promises to create approximately 4,00,000 employments every year. But we ain't interested in all these facts and figures… or are we? To me its more about being employed at a place where rules are broken every minute, with every other customer and their demands. The industry demands managers to be right on their feet, to be flexible. The never ending challenges cannot be denied or escaped but how about facing a challenge sitting at a Marriot courtyard or a Taj and Oberoi's boardroom! The competition is tough indeed because here a MBA is competing with a Masters in Hotel mgmt. but eventually knowledge pays. And who says a MBA-HR/Marketing/Finance doesn't have scope here?

Guess this is one of the primary learnings of a MBA programmeAdaptability: in any sector! Here, technology comes at our rescue too. Using technology at its optimum best (which we are good at!) helps create that personal touch to services being offered which in a way would create that lasting impact and increasing profit for the business. Another very important industry that is directly related to this is the wine making industry. So for someone who doesn't want to directly be associated with the hospitality sector can choose this branch, which is again a very interesting and not-so-much explored field in India. With the presence of wineries like Indage, Sula, Renaissance and Vinicola to name a few, the options are endless.

Also with the upsurge of the café culture in the country, people actually have the option to work with the biggies of the nation like Café Coffee Day or even with top global players like Barista Lavazza, Costa Coffee or even Starbuck. The opening of more than 1450 CCD outlets in the country in a decade speaks how virgin is the market still. The best thing acting in our favour is that these café

The industry in totality can be seen shaping up in a way like never before. A 6.23% contributor of national GDP, 8.78% employment creator, and an industry that is undergoing a constant and a very positive transformation- the future looks immensely bright for the people working for this industry. The growing GDP, the increasing per capita income and the change in the spending pattern of the target customers is leading Indian Hospitality sector to grow at a much faster rate than most of the countries of the world. So don't be surprised if 2020 gives you a Vegas in India too- public demand, ofcourse!

-Ms. Shradha Priyadarshini, PGDM I, KIAMS 11

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Tourism and hospitality industry in India Mr. Hitesh Vats

The Indian hospitality industry has emerged as one of the key industries driving growth of the service sector in India. It has evolved into an industry that is sensitive to the needs and desires of the people. The fortunes of the hospitality industry have always been linked to the prospects of the tourism industry and tourism is the foremost demand driver of the industry. The Indian hospitality industry has recorded healthy growth fuelled by robust inflow of foreign tourists as well as increased tourist movement within the country and it has become one of the leading players in the global industry.

India has significant potential to become a preferred tourist destination globally. Its rich and diverse cultural heritage, abundant natural resources and biodiversity provides numerous tourist attractions. The total tourist visits in India have been growing at a steady rate of about 16 per cent over the past five years. According to the World Economic Forum's Travel and Tourism Competitiveness Report 2013, India ranks 11th in the Asia pacific region and 65th globally out of 140 economies ranked on travel and tourism Competitiveness Index.

Hotels are an extremely important component of tourism industry and they contribute to the sector by offering services and facilities of extremely high standard. The Indian hospitality sector has been growing at a cumulative annual growth rate of 14 per cent every year adding significant amount of foreign exchange to the economy.

Travel & tourism's contribution to capital investment is estimated to grow at 6.5 per cent per annum during 2013-2023, above the global average of five per cent. The tourism policy of Government of India aims at speedy implementation of tourism projects, development of integrated tourism circuits, special capacity building in the hospitality sector and new marketing strategies.

The total market size of tourism and hospitality industry in India stood at US$ 117.7 billion and is anticipated to touch US$ 418.9 billion by 2022. Foreign tourist arrivals (FTA) during the period January–December 2013 stood at 68.48 lakh as compared to FTAs of 65.78 lakh during 2012, registering a growth of 4.1 per cent.

FTAs during December 2013 were 8.00 lakh as compared to 7.53 lakh during December 2012 with a growth of 6.3 per cent. Foreign exchange earnings (FEE) during January–December 2013 stood at US$ 18.133 billion as compared to FEEs of US$ 17.737 billion during 2012, registering a growth of 2.2 per cent. FEEs during December 2013 were US$ 1.886 billion.

The Government of India has allowed 100 per cent FDI under the automatic route in hotel and tourism sector, according to the consolidated FDI Policy, released by DIPP, Ministry of Commerce and Industry, Government of India. It is also planning to rationalise the taxation charged on hospitality industry and follow a single tax structure across the country.

The Indian Government has introduced several campaigns such as ”Atithi Devo Bhavah”, Colors of India, the Wellness and Incredible India in order to promote Indian hospitality and tourism industry across the world. It has also set up a Hospitality Development and Promotion Board, which will monitor and facilitate hotel project approvals.

The Ministry of Tourism has been making efforts to develop quality tourism infrastructure at tourist destinations and circuits. It has sanctioned Rs 4,090.31 crore (US$ 652.42 million) for tourism

projects, which includes projects related to Product/ Infrastructure Development for Destination and Circuits (PIDDC), Human Resource Development (HRD), Fairs and Festivals and Adventure & Rural Tourism for infrastructure augmentation.

According to the Tourism Satellite Accounting (TSA) research, released by World Travel and Tourism Council (WTTC) and its strategic partner Oxford Economics in 2011: * India expected to attract 6,179,000 international tourist (overnight visitor) arrivals in 2011, generating INR 678.6 billion (US$ 15.3 billion) in visitor exports (foreign visitor spending, including spending on transportation). By 2021, international tourist arrivals are forecast to total 11,149,000, an increase of 6.1 per cent per annum generating expenditure of INR 1,344.7 billion (US$ 30.3 billion*). * The direct contribution of Travel & Tourism to GDP is expected to be INR 1,570.5 billion (US$ 35.4 billion) (1.9 per cent of total GDP) in 2011, rising by 8.1 per cent per annum (pa) to INR 3,414.8 billion (US$ 77.0 billion*) (2.0 per cent) in 2021. * The total contribution of Travel & Tourism to GDP, including its wider economic impacts, is forecast to rise by 8.8 per cent pa from INR 3,680.4 billion (US$ 83.0 billion) (4.5 per cent of GDP) in 2011 to INR 8,523.1 billion (US$ 191.2 billion*) (4.9 per cent) by 2021. * The Travel & Tourism sector is expected to attract capital investment of INR 1,233.0 billion (US$ 27.8 billion), rising by 8.7 per cent per annum to INR 2,827.5 billion (US$ 63.7 billion). This means that the sector's share of total national investment will increase from 4.7 per cent in 2011 to 4.8 per cent in 2021. * The TSA research also states that the Travel & Tourism sector is expected to directly support 24,931,000 jobs (5.0 per cent of total employment) in 2011, rising by 2.0 per cent pa to 30,439,000 jobs (5.2 per cent) by 2021.

The World Travel and Trade Council figures indicate that the Indian tourism demand is expected to grow at 8.8% from 2007-2016.

According to the World Travel and Tourism Council, revenue from foreigners travelling to India is expected to grow to US$424 billion by 2015. Indians travelling in India as well as abroad are expected tospend US$63 billion by 2015.

The country has the potential to become a major global tourist destination, with the Tourism sector expected to contribute around INR 3,414.8 billion (US$ 77.0 billion*) by 2021, according to a report by the World Travel and Tourism Council (WTTC).

In the near future, the Government of India will try to explore new tourist destinations in order to serve the rising demand for tourism and hospitality in India. It is estimated that the hospitality industry of India is likely to attract over US$ 12 billion of inbound investments in next couple of years which is going to boost up the economy's GDP and will allow India to grow faster .

What the Government of India can do is give proper financial support to the sector, help preserve the heritage by taking proper steps and promote the culture and tourism of the country on a worldwide scale as it is doing now by campaigns like 'INCREDIBLE INDIA'!!!!

-Mr. Hitesh Vats, PGDM I, KIAMS 12

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New campus, New adjustments Ms. Anuja Mathur

Decisions are something that we cannot alter or reverse, but as time passes we realise that it's always for common good. When there was a decision made that all the students of Pune campus have to shift to Harihar for 5 months, there was confusion, discontentment and a feeling of uncertainty amongst each and every person. But when we all gave it a thought and came to terms with the fact that we have to do it at any cost then that decision became a lot easier. 14th November 2013, we moved to a new land, new culture, new atmosphere and totally new place to adjust. It felt like an alien land and totally alien language and new people to understand. But soon we found that students in Harihar were very welcoming and were waiting to make us feel comfortable. In a fraction of time we adjusted (literally) to the surroundings and campus. As Harihar people kept on approaching us, we got an opportunity to know about our batch mates living in totally different atmosphere and situations.

quick needed to be done. The Management then came up with a totally dynamic activity OUT BOUND TRAINING. The whole batch was excited and the teams were divided irrespective of which campus they belonged to. Initially we all were a little tensed due to this sudden change in our comfort zone, but as the training started we realised that it was a lot more fun and learning to break our shells and interact with each other. This two day activity changed the picture completely: new friends were made, people started understanding each other, perceptions started changing, in short we all started mingling and enjoying each other's company as a whole.

One of the major advantages of Harihar campus is its sports facilities. We have a huge play ground and there is the ease to use various sports equipments. Taking all that into account KPL- the KIAMS cricket tournament was organised, and since every Indian is crazy about cricket, we all went insane on even a mere thought of it. Team owners were made and auction was conducted to form the teams. These moments were total fun and also gave us a sense of unity and equality. The teams were a combination of both campuses and the team owners were building their teams on the basis of skill & merit and were not at all biased about Harihar or Pune. The matches were held and there was a huge wave of joy and excitement in the campus. Regardless of who the winners and losers were, the thing that we all as students won was unity and a feeling of being one KIAMS family which was earlier distributed into groups of Harihar and Pune students.

Some of us were bit hesitant in disclosing our personal self to new people and preferred to stay in our comfort shell, but that's not the way out!!! Time made us realise that and soon we got to know the main motive of this massive shift over. Days were passing and new challenges with respect to social as well as academic adjustments were coming in front of us. Being management students this was very much necessary for us to make us adjusting and teach us the major quality of a good manager i.e. adaptability. Although all this high funda gyan was not that easy to absorb or inculcate!!

Challenges were still there when it came to people who were holding the positions of representatives so as to work in a cooperative and coordinative manner. This all became a lot easy when Harihar representatives took a brilliant step to have a common meeting of all the representatives and give them time and space to interact and sort out various actions. CRs i.e class representatives had a huge responsibility because now they had to coordinate a hybrid class of people with varied temperament and practices.

I would like to sum up this endless description of experience by saying, that at first glance everything seems to be a bit weird, every change brings a feeling of discomfort but the point is how fast we are able to familiarise with the weird and cope with the discomfort.

Life is full of experiences and learning, all this can't come to us every time we need to explore. And we all need to be open to changes and new people. Being management students we need to have an attitude of managing ourselves as well as others, analyse the other side of the coin and then come to any conclusion. In life, decisions give results when they are taken on the basis of facts & proofs and not on hypothesis & perceptions!

Ice breaking activity took place in the form of a DJ night which made all of us combine and dance to the beats. The Management realised that a lot more needed to be done in order to gel the batch together and make them a combined Pune-Harihar KIAMS batch, rather than a combination of two batches of students. That virtual line that existed need to be erased, time was one of the major factor that could have dissolved that drift, but time was too less to leave things fall into place on their own, so something serious and also

-Ms. Anuja Mathur, PGDM I, KIAMS

When friends are at your hearthside met, Sweet courtesy has done its most If you have made each guest forget That he himself is not the host.

- Thomas Bailey Aldrich 13

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Industrial visit: a new learning…

Ms. Pooja Tiwari

“Tell me and I forget, teach me and I may remember, involve me and I learn.” ¯ Benjamin Franklin

the whole visit. She told us about the functions of the foundation.

The foundation is into helping NGOs, providing financial assistance to new ideas, teaching the rural youth leadership skills, interpersonal skills etc. We met some of the students and it was one of the best moments of my life. They were so happy studying there. They shared their dreams with us like building a school in village, starting business etc. They also told us about their meeting with Mr. Ratan Tata. Then we met the innovators of Nanopix, it is a machine which separates cashew nuts based on size and variety at a very high speed.

They told us how it was an accidental discovery and how they left their well set career to work on their dream. Mr. Shashi, one of the innovators told us- “End is when you are dead” and “never be afraid of being an entrepreneur because you will never fail, it may take time, but you will succeed.” He motivated us to think new. Then we had an interaction with Mrs. Annie, HR head. She described how the foundation decides which NGOs to help? Which plans to fund? And also how the Grant making is done? She also told us that the organization's finance comes from the founder i.e. Mr. Gururaj Deshpande. They didn't take any assistance from the Government.

Then she arranged a meeting with the CEO Mr. Naveen Jha. He asked us if we had any questions. He was very friendly and interactive. We asked him many questions regarding his beginning in the foundation, his experience working in different nations etc. He told us that in terms of problems in society he didn't find much difference. The problems are almost same either in Canada or in India. He shared many of his experiences with us. He told us how he came from Canada and travelled to reach Hubli and how difficult it was to begin. He said that in any organization, in the beginning there is no department or function difference. Everybody has to get involved with everyone else to create a base. Then with development, structure is created and standardization of system occurs. He said that to help society, to develop it, you should not wait for someone else, just take the initiative and start, a team will be formed gradually as people will join you. Never compare work whether it is small or big just do it. All his words motivated us to do something for our society. We were so engrossed in the interaction that we did not realize about the flow of time. It was a life changing experience for us. We decided to go there again and be a part of the Lead Team, which gives a chance to work for others.

How true this statement is, I understood after going through the Industrial visit. The industry I visited was a great learning place, a place where I learnt through involvement. My group consisted of four girls and one boy. We were assigned two organizations, one manufacturing i.e. Kirloskar Ferrous Industries Ltd in Koppal and other Service providing organization i.e. Deshpande Foundation in Hubli.

The whole visit was to be managed by the group only. We were given a particular budget and we had to manage all our expenses in the given amount. As my entire group was from Hindi speaking background, we also had a challenge of interacting with the local people to know the route and to ask about other things.

First we went to KFIL. It took us almost three hours to reach there.

On the way, interacting with the bus conductor was quite fun. When we reached the factory, the cleanliness there amazed us. The complete factory campus was sparklingly clean and the gardens well maintained. They had invited a NGO once who had created some meaningful designs using scrap metal. We met Mr. Pavan Kumar, the HR manager of KFIL. He assisted us during the whole visit. He took us to the place where the blast furnace was situated. It was a new experience to see molten iron being formed. In between we asked questions, which he answered very patiently. We learnt about practicality of the theory we are learning. How an HR performs his role? How he plans the career path, the promotion strategy, the perks and incentives? He told us that the promotion was based both on performance and seniority. There is an open door policy in their organization. Anyone can go and talk to anyone on any level of the hierarchy. After that he took us to the Foundry. There we met Mr. Vivek Anand, the management representative of quality management system. He told us about the Six Sigma usages in manufacturing and how technology is important in every part of the work. The company used six sigma and DOE strategies to reduce errors. They used Kaizen and 5S principles in their operations.

They import some of the raw material like silicon from Germany.

They produce customized products for the customers. As the company is into B2B system, all its customers are big industries like Mahindra & Mahindra, Toyota Motors Auto Parts, Tata Motors Ltd, Eicher Motors etc. We couldn't meet anyone from the finance department because they were extremely busy with the process of audit going on. The visit came to an end after about 6 hours. We were tired but happy to learn so much, to see different operations being carried on before us. We even interacted with some workers there.

Then we took a bus to reach Hubli where we checked in a hotel.

Overall the visit was a great learning for us, about both the manufacturing and the service sector and also about a non-profit organization. In addition we also learnt how to manage resources, take decisions and work as team. This visit gave us a new point of view to learn things by keeping application in mind and taught us that involvement is equally important!

Then next day we went to Deshpande Foundation. As we reached there we were mesmerized by the structure of the building (it's quite unique) and when we came to know about its functions our amazement had no limits. There, Ms. Richi accompanied us through

-Ms. Pooja Tiwari, PGDM I, KIAMS

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Impact Interview -Mr. Kaustav Das

About Organisation The Lila Poonawala Foundation (LPF) was started in 1996. It is the 18th year of the foundation. Prominent educationists from Pune form the highly motivated team of trustees of the foundation, which got registered as a charitable trust (September 9, 1995). The students are gifted with an outright grant of up to one lakh rupees, to pursue post graduation studies depending on the financial needs of the person over a period of 2 years and up to two lakhs of rupees, for undergraduate course in engineering, over a period of 4 years. Meritorious girls are selected for this purpose.

1)

Our team of personality development and English speaking, consists of some well known names in the city. They help us voluntarily. By associating with us, they also get a platform to do social welfare work. In this way we make sure that the girl to whom the scholarship is associated is developed and groomed completely.

When did the journey of this organization start?

Ans: It started in 1996. Initially there were 4 members on advisory committee and 6 trustees. The office was small and Lila Madam and Firoz Sir were at the forefront. At that time we started by giving scholarships to 24 girls. Right now, we have given scholarship to 450 girls. So you can see that there is an dramatic increase in the number of scholarships.

5)

Are there any categories for providing scholarships?

Ans: Yes. We provide scholarships across 3 segments. For 7th class to 12th class the program is called 'Leela juniors'. For Undergraduates the program is called 'Leela Girls'.

2) Tell us something about the scholarship program in detail.

Ans: The scholarship is not a loan but a grant. It means that the student does not have to repay it back. We have some criteria against which we provide scholarship. The need is not the only criteria. We make sure that our scholarship goes to most genuine person, taking 60% in academics as our major consideration. This is done to ensure that the scholarship goes to the most deserving candidates. It is often a challenge for us to select the most deserving candidate.

6) Any other activities which the organization is associated with.

Ans: We have recently launched a new program whereby we will finance a girl child's education right from Class 7. We will adopt some girl students from class 7. From class 7 till college, our organization will bear all the costs with respect to education. The costs include school fees, uniform and other necessary costs. We started this process 2 years back. So it will take time to realize it. For this purpose we have tied up with 7 schools. Apart from that, we have recently finished the construction of toilets at schools at Thorandale in Maharashtra. We want to replicate this model in other rural areas even. Although this is not our core activity, we found out that in rural areas, student who for loo and do not come back as the distance between their house and schools is long. This affects their attendance and gradually they begin to lose interest in education. To overcome this we have initiated this activity.

3) Since the organization is giving scholarships for so many years, is there any alumni organization?

Ans: As such we don't have any alumni organization. But the students who avail of our scholarships have stayed in our touch.

They refer to Madam as MOM and Sir as DAD. They do stay in touch and contribute in our activities. Some of them give suggestions while some get involved in activities.

7) What message do you wish to convey to our readers? Ans: Madam Lilla Poonawala along with this organization believes in girl education. But apart from that, we also believe in overall grooming. We believe that all the activities in which we are engaged will lead to empowerment of women. Empowerment of women is our ultimate goal. Educating girls is just a stepping stone towards that goal.

4) Is academic scholarships the only help provided by the organization?

Ans : No. Our support does not stop at providing scholarships only.

Once the girl gets scholarship, she is monitored regularly. She is asked to report on alternate weeks. She is then groomed by our team.

As told by Ms. Sucheta To Mr. Saurav Jadhav

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FAREWELL Dedicated to our respected seniors-B15 Ms. Jaya Nidhi

SIP experiences – B15

Everyone is engulfed in deep brown thoughts Life will observe a change from here-a lot…a lot… a lot…

Built a strong bond, Innumerable stories and memories With all you around there seems to be no worries Tears filled eyes are getting flashbacks Heart is too weary while packing bags Still remembering the day when entered the college From then every day was new learning with lots of knowledge New friendships, fights and expectations Oh life… why separation is your destination??

These days will never return back Teasing, sharing, roaming and even cake smash Now the time has came to get out of this phase And there will be no more shadow to chase A new chapter opened and a chapter closed Nobody knows where we will go and what life has restored A dive into the past and getting ready for adventure Few memories to cast and a glimpse into the future…

Dear seniors, you all will be remembered in every grief and joy Everything you did for us, in those sweet memories lie From 'Formal introduction' and 'rotunda sessions' You inspired us to show our passion Yours 'not so tough' rules and regulations And we promise to follow the tradition All those celebration and healthy sports competition Was full of zeal, vigor and temptation You made us laugh, cry and learn And taught how to fight our weakness and earn As we would apart with heavy heart, I would like to say, We all pray… success, love and prosperity, always come your way Our heart is a place, where you dwell Our joy is alloyed with sorrow, as we bid you all a sweet "Farewell"

A Glimpse of Dawn

Ms. Jaya Nidhi PGDM 1, KIAMS

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BIZ QUEST 1. Who has acquired the Motorola Mobility business from Google for 2.91 Bn $ ?

2. Besides India, which emerging market economies are included in Fragile Five ?

3. Name the Indian who is all set to become the CEO of Microsoft.

15.

Name the 6 countries that make up the emerging markets CIVETS, coined by Robert Ward of EIU.

16.

Who has won the telecast rights for the FIFA world cup and other events for the next 5 yrs for the Indian sub-continent ?

4. Adidas created a store like a shoe box to promote their very popular Stan Smith range of shoes.

Where was this store set up?

17. With which foreign IT services major has HCL Tech announced a strategic alliance, sparking rumours of a merger ?

5. Which former IIM Calcutta Professor and well known Management consultant has been awarded the Padma Bhushan ?

18. Which tech major has acquired Nest , the makers of the smart thermostat and other home automation products ?

6. Which Indian retail co has the tagline 'Price�Less� Fashion' ?

19. CEAT India Ltd was set up in 1958 as a JV between CEAT of Italy and an Indian group. It was later sold to RPG group. Name the Indian group.

7. Who has acquired the low-end server business of IBM ?

20. Which two Tata companies invested in a JV with Bridgestone to create Bridgestone India ltd ? .Now divested totally

8. Which MNC will be launching Pringles chips in India soon ?

21. Maruti Suzuki will launch a hatchback Celerio soon.

Which 2 hatchback models have they withdrawn from Indian market ?

9. Which American company has launched the INDIAN motorcycle in India ?

22. On Sankranthi people celebrate by flying kites.

Which recent TVC features Amitabh Bachchan flying kites ?

10. HSBC set up the first ATM in India. Where was it done ?

23. In terms of the latest headcount available which of the following tech majors, has the largest no of employees ? a) Apple b) Google c) Amazon d) Microsoft

11. With which chain would you associate Dr P C Reddy ?

12. OLX is slowly emerging as the place to buy and sell used stuff online in India. Which was the country to have the first OLX ?

24. What is the name of the PC launched by Intel which is the size of an SD card ?

13. Which tech major has acquired the internet security start-up Impermium which has two indian founders ?

25. After growing continuously for how many years in a row did the Indian car sales declined for the first time in 2013 ?

14. Which brand has launched a 3 min video on YOuTube which ends with ' Har Ghar, ____ Ghar ' .? Fill in the blank.

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Brand Updates Mr. Kesav Satish

O

device.

ppo N1 phone with rotating camera launched at Rs 40K:

These games include a Fruit Ninja clone, Balance, Clay Shooter, Tennis and Matcher.

Chinese company Oppo launched its smartphone Oppo N1 at Rs 40,000 in India, marking the Chinese firm's entry into India.

The smartphone sports a 13 megapixel camera with 206 degree rotation and dualLED flash. The camera will firmly lock in position at any angle without shaking or moving while the shot is framed.

They have been created in such a way that the device's accelerometer, gyroscope and voice activation features can be used, said Google Glass developer's blog post.

New Bing fitness app for Windows Phone tracks you after the run is over It's a good thing that Microsoft has released a beta of Bing Health & Fitness for Windows Phone.

The phone that is powered by a 1.7GHz Qualcomm Snapdragon 600 processor and 2GB RAM comes with a large 5.9-inch full-HD IPS display. It runs a highly customised version of Android 4.2 (Color ROM). The smartphone is backed by a 3610mAh battery and comes in 16 and 32GB storage variants. Connectivity options include WiFi, Bluetooth 4.0, NFC and DLNA.

The software uses GPS to quantify your biking and running like many of its peers, but it also provides health advice; much like the Windows 8 app, you'll find a d iet tr a ck e r, ex e r cis e instructions and a symptom research tool. Your info will also sync across all your Windowsbased gear.

Olympus launches 50x super-zoom with unique 'Eagle Eye' gun sight Not only has Olympus unveiled the stylus SP-100 with a whooping 59x optical zoom lens, it's also tackled one of the biggest issues in using such cameras: losing moving subject. The new model is equipped with what the company calls its “eagleeye” dot-sight located just above the viewfinder, which projects a target onto a semi-transparent mirror below the flesh, as shown in the photo after the break. This camera includes a ½ inch 16 megapixel CMOS sensor witha TruePic VII sensor, 7 sps burst speed with six sigma buffer, 24-1200 LCD, 920K- dot EVF 1080/60 full HD video.

Those eager to slim down and shape up just have to swing by the Windows Phone Store to get started New app 'Selfie360' takes 3D photos: The Cycloramic team has reportedly come up with Selfie360, an app that automatically rotates your phone (hands-free, no less) to take a 360-degree photo.

The app provides three options to a selfie to click portrait, panorama or full photos.

According to TC, after the photo is posted by a selfie, it's doublechecked by a human to ensure it doesn't include any genitalia or drugs or things that is illegal, and then it goes live on a public feed and can be shared to Instagram, Facebook, Twitter, and a number of other social networks.

Google releases five mini-games for Glass eyewear to inspire developers In a bid to shape the future of gaming, Google Glass developers have launched the first series of games for the wearable device that's set to hit the markets later this year.

Founder of Selfie360 Bruno Francois said that that the team is planning to add a follow-based structure to the app, letting users curate their own feed, while including likes, hashtags, Search, direct messages, and geo-location to their pictures. (ANI)!

The California-based Google has released five mini-games in a bid to inspire game developers to begin efforts to create more games for its Glass wearable computing

-Mr. Kesav Satish PGDM I, KIAMS 18

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Biz News 1) Aditya Birla Retail plans to open large format Hypermarket stores – ABRL is looking at opening 10 large format Hypermarket stores costing about 100 crores by March 2014.

Through these stores, ABRL, plans to expand its range by adding Home Linen and Kitchen segments to its existing in – house apparel and footwear brands. According to ABRL CEO Russel Berman, the company expects its turnover to shoot up significantly with the opening of its stores. The company has had to rationalise its store network in the recent months owing to losses. Going forward the focus will only be to open stores that will make profit ABRL is now looking at profits will focus on categories and formats that help achieve this .

Cobalt, a minor metal , was quoted at $14.35 an ounce or $31,636 a tonne on the Londan Metal Exchange on 10th of February for three month futures as well as cash . It had touched a record $47,770 in April 2010 before dropping to $22,550 in November 2012.

Supplies are the main reason for cobalt's current run in the face of rising demand, driven by signs of growing economy. The volume of trading is also showing signs of rising, fuelling the rally further. On the other hand, buyers, anticipating a rise in demand, are ready to pay premium to stock up the material. Cobalt prices are seen heading north in the near futures with some see it extending its bull run until the end of February.

7) To get 10 – year extension for Barmer oil fields in Rajasthan, Carin India will have to convince the Petroleum and Natural Gas Ministry on the gas prospects in the acreage.

2) KFC now in Goa – Yum! brand has opened its flagship KFC store in Goa, which is Yum's 40000th restaurant. Based on a theme of Soul, Spirit and Heart , the store can serve over 130 people Yum! plans over 1000 KFC, Pizza Hut and Taco Bell outlets in more than 100 cities in India. The company aims to invest 1000 crores to open over 20000 restaurants in emerging markets by 2020.

Although the Rajasthan production – sharing contract (PSC) is valid till May 14, 2020, the joint venture comprising Carin India and state – run Oil and Natural Gas Corp (ONGC) , has approached the ministry seeking extension as a part of its future investment plan .

3) KARNATAKA STEEL PLANT PLAN PUT ON HOLD

The Anil Agarwal – led company has been saying the government should consider the Barmer oil-fields contract in the line with those signed under the hydrocarbon auction rounds under which contracts are valid till the life of the field. In fact, Agarwal , Chairman of the Vedanta Group , recently met senior ministry officials and sought an early decision . The issue of extension does not arise in the contracts signed under the New Exploration Licensing Policy, but for blocks given prior to auction rounds. NELP contracts do not have any 'specific term' for their validity, and hence continue to be in force as long as the commercial production lasts.

NMDC has put the proposal to set up a steel plant in Karnataka on the back burner for at test next two years as the miner's focus is on completing the project in Chhattisgarh, NMDC chief C S Verma said. He said he is confident of completing the Nagranar (Chhattisgarh) steel plant by the end of 2015 even as three auxiliary packages worth Rs. 1,000 crore are left to be awarded. “There is no progress on that (Karnataka steel plant proposal). That MoU (with reversal) is over by the lapse of time. First, we have to complete Nagranar steel plant. Then only we will see any other investment in the other steel plants, “he said.

Currently, Cairn and its partners ONGC are producing 190,000 barrels of oil equivalent per day from the Barmer oil fields and want to close this fiscal with 200-215000 boepd. And Cairn too acquired a 100 % stake in the block from Shell in 2002, which had signed the contract in 1995.

4) B-SCHOOLS OKAY WITH UGC-AICTE PACT Institutes offering PGDM courses have welcomed, the compromise formula reached by the HRD ministry under which UGC will regulate the B-Schools affiliated to universities and AICTE will govern the independent ones.

Today Carin holds 70% and ONGC the remaining 30% in the block.

5) Nasdaq- listed online travel company MakeMyTrip has acquired entire equity interest in EasytoBook.com Group. The company said it had purchased existing shareholders of ETB and had also invested more in the group. “The total purchase consideration and investment in EasytoBook.com Group is approximately $5 million,” the company said in a statement, adding that the acquisition would help MakeMyTrip expand its presence beyond South-East Asia.

8) Amway India will increase its production lines to manufacture its complete range of nutrition and beauty products the company will invest 150 crore over an above the originally proposed 400 crore in the manufacturing facility coming up at Nilakottai near Madurai. It is expected to start commercial production by the end of 2014, and scale up to full capacity by October next year.

The new facility is meant only to cater to the domestic market and to get better control over manufacturing of health –care products.

6) Cobalt, a metal in demand from electronics and automobiles industries was one of the top five commodities that gained last week.

Its prices rose over 7% last week, while in the last 12 months, the metal has gained over 20%.

'Amway will continue to source products from the existing contract manufactures too'

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CROSSWORD

Across 5. A specialized course offered in hotel management 6. A Greek word which means 'Love of stranger'.

7. Country where course in hotel management are offered at affordable fees.

9. Expand FTA 10. A gamechanger in the field of hotel management Down 1.

2.

3.

4.

8.

1. The US Presidents Barak Obama, George W. Bush and Bill Clinton, stayed in this hotel during their respective presidential visit to India.

Strongest pillar in hospitality industry.

This search engine company has realised 5 mini-games for glass eyewear to inspire developers.

Worldwide campaign promoted by the Government of India This variable is used to measure the performance in a service industry.

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The Chanakya Inter Bschool Contest

Winner: Neha Patak- NITIE- Mumbai

Other Contributors: Harsh Agarwal- Great Lakes, Chennai Tarun Shukla- Symbiosis Institute of Management Studies- Pune Dr. Hiral Khatri- Sikkim Manipal University Mufaddaldahodwala- JBIMS- Mumbai Ritesh Prasad- IBRAD School of Management- Kolkata Congratulations to the winners and to all the participants from Team Chanakya

ANSWERS OF BIZ QUEST 1.Lenovo 2.Indonesia, Turkey, Brazil and South Africa 3.Satya Nadella 4.London 5.Mrithyunjaya Athreya 6.V-Mart 7.Lenovo 8.Kellogg's 9.Polaris 10.Andheri, Mumbai in 1987 11.Apollo Hospitals 12.Argentina

13.Google 14.Amul 15.Columbia, Indonesia, Vietnam, Egypt, Turkey, South Africa 16.Sony Six 17.CSC 18.Google 19.Tata Group 20.ACC and TELCO ( now Tata Motors) 21.estilo and A-Star 22.ICICI Bank Tab banking 23.c. Amazon 24.Edison 25.11 years

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Placement News: Team Chanakya offers its heartiest congratulations to: S uc c e s sfu l C a n d ud a te s:

R e c ru ite rs

Pri yo jeet Kum a r Puj a Kum a r i J ha Deba shi sh S a rk a r Sub ho deep Bisw as Kum a r A bhi shek Ma hesh w a r Jul ka Nid hi Ma he shw a ri Sw ay a ndi p D a s Ro hit A S ha rm a Si ddha n t S hr iv a sta va Nih a l S in gh S uha g Kusha g r a A na nd Pri ya nk a Ku lshr esth a Ra g shree S iro hi Rit esh S oo d Sa k shi Gup ta Pri ya nk a S ha rm a Ash ish Cho uk sey Ka usta v S a nka r D a s Vi pul A ur an g e Ha rsh it Gup ta An a nt Ag r a w a l So um ik B ha tt a cha rj ee Ing i t B ha ra d w a j Na m r at a S ing ha l Pra sha n t A m a r Gok ul Kum ar Sa ur a v Ba g la Chi tr an sh S hr iv a st a va Sa ur a bh Pa reek Na ta n sh Pa r eek K V enk a ta N a ra sim h a Ra j u Ab hish ek Gup ta Ak sha y A m ber Ar pi t Pa l S ing h Sa ur a v Si ng h Him a n sh u B ha ti a Ma dh u V in ita Sum it Ba tr a

Q u ikr In d ia P vt L td .

A irte l Lt d .

G E N P AC T M ad u ra G ro u p P rice w ate rh ou s eC o o p e rs P riva te L im ite d (P W C ) L ind s tro m Se rvic e s In d ia P vt. L td .

R e d in g to n In d ia N au kri.c o m G E N P AC T B a ja j C ap ital A irte l Lt d .

P u rp u lg u ll Se rvice s In d ia P vt. L td Sc o rp io E ven ts M a n age m e n t P vt. L td .

J aro Ed u c ation A live M ed ia IC IC I Se c u rities L td .

Id e a Ce llu lar Lt d .

Field G lo b al M c N ro e C o n su m e r P ro d u ct s P vt. L td .

X L D yn a m ic s

Faculty Advisor Prof. Sunaina Kuknor

Cover page design: Mr. Rahul Raju, PGDM I, KIAMS.

Student Editorial Team Ms. Pulkit Tiwari, Ms. Bhaswati Chakraborty Mr. Bharathwaj S. Mr. Saurabh Jadhav (PGDM-II) Kesav Satish Nivedita Snehi Ishani Ray Himanshi Jain (PGDM-1)

We invite you to send in your feedback to help us bring out the best in 'The Chanakya'. chanakya@kiams.ac.in thechanakya.kiams@gmail.com

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Campus News · Lohri was celebrated with great pomp on the 13th of January. A cultural event was also organised by students to celebrate the festival. th

· Kite festival was also celebrated on the 14 of January with a spirit of friendly competition among students. · Republic Day was celebrated with patriotic fervour on the 26th of January. Director Gopal Iyengar and Professor V.S. Pai gave speeches which greatly inspired the students. Cultural night was also organised where students participated in a variety of events like dance, poetry and singing. A special dinner was also arranged. · Industrial training programme was held on the 4th and 5th of February where students of B16 gained a practical exposure of the working of 2 sectors of the industry- manufacturing and service. · Social Pragati- an endeavour to give back to society what KIAMS gained from them was th held on the 16 of February. Various local schools of Davengere and Harihar participated and helped to make it a grand success. · MDP programme was held in the Pune campus from 16th- 19th February.

Kirloskar Institute of Advanced Management Studies One Institute, Two Locations

Website : www.kiams.ac.in Email: kiams@bgl.vsnl.net.in

HARIHAR CAMPUS P. O. Yantrapur, Harihar - 577 602.

Karnataka.

Dixit Offset Printers, Dvg. Ph.: 232989

PUNE CAMPUS Gut No. 356&357, Near Tata Foundry Village Dhamane, Taluka Maval Pune - 410506. Maharastra (India)