WET AREAS

CONDENSATION - Condensation is common in bathrooms, laundries and sometimes can be seen in bedrooms and the kitchen. It occurs when excess humidity is released on to cold surfaces. To alleviate the condensation open windows and doors and use exhaust fans where applicable. If condensation is allowed to sit on windows and walls mould can occur and cause extensive damage. It is recommended to always use exhaust fans when they are installed and to clean exhaust fans regularly to allow for maximum air flow. If you are having issues with condensation, please refer to the Condensation on Windows and Doors PFD in your handover pack. DOORS – Due to the humidity in wet areas the water can cause doors to swell and change shape. If doors become tight or hard to open or close, then please contact us. TAPS – It is the responsibility of the homeowner to ensure that all taps are cleaned, maintained and serviced or replaced if need be. Please refer to the manufacturers’ guide for cleaning and maintenance information. Under your warranty you are only covered for leaking taps if it is deemed to have been installed incorrectly by the installer. Please check all taps and connections immediately and notify us of any leaks.

SINKS AND BASINS - Be sure to regularly clean any hair or bathroom products from your bathroom basin and shower drains. In the kitchen make sure you only dispose of suitable items down your drains such as water, the discarding of food scraps or other items not meant for sinks may cause blockages and will not be covered under warranty. Drains are designed for discarding water only, please remember this. Any leaks or blockages and related damage caused due to misuse will not be covered under warranty.

TOILETS – Your toilet is also a drain, although capable of handling more than just water all items placed in your toilet should be biodegradable and flush friendly. To assist in recognising what is not appropriate please do not flush any of the following items down your toilet: baby wipes, cotton wool balls, newspaper, toys or small objects, food, sanitary items or similar waste products.

In new estate or when recycled water is being used to flush toilets the sediment in the water may cause the cistern to constantly make a running noise. This is not a defect and it will be your responsibility to engage with a plumber to rectify this issue.

APPLIANCES The initial installation of your appliances is covered under your warranty; however, it is your responsibility after handover to fill in and return any warranty cards to the manufacturer. It is also your responsibility to clean, maintain and service your appliances as directed in the manufacturers’ guidelines. If you have any issues with your appliances, please report them directly to the manufacturer. SMOKE ALARMS – Smoke alarms are one of the most important lifesaving devises in your house. You should never tamper with (place sticky tape over when beeping or paint, etc) or cover smoke alarms. If you are moving smoke alarms, please read the link below regarding placement of smoke alarms in your house. https://www.vba.vic.gov.au/ consumers/guides/smoke-alarms It is the owner’s responsibility to regularly check the alarms are in working order and to change the batteries at least once a year. The CFA recommends changing them at the beginning and end of day lights savings each year, the first Sunday in April and the first Sunday in October. RANGEHOODS – these should be cleaned regularly, depending on the model installed this will differ. Please see the maintenance guide for directions on keeping this clean and serviced. Please note that this can become a fire hazard if not kept maintained.