CATEGORY 2 – MANUFACTURER’S WARRANTY

If you experience failure in any of our manufacturers’ products in your home, it is best to contact the relevant supplier directly to arrange a service call under their manufacturers’ warranty. This will ensure your issue is handled in the most efficient manner.

We have provided for you brochures and warranty documents for each supplier in your handover pack which will specify the terms and conditions for their manufacturers’ warranty as well their contact details. Suppliers and manufacturers’ products can include, but are not limited to, the following items: • Garage doors • Kitchen appliances • Heating and cooling units • Hot water units • Toilets • Windows

• Water tanks If your inquiry is not dealt with satisfactorily by the manufacturer then please contact the Kingsbridge Homes Home Care department on via email at homecare@ hermitagehomes.com.au. A member of our warranty team will make contact with you as soon as possible to discuss your concern.