Camea connect issue 10 by Konica Minolta CAMEA

CAMEA CONNECT

ISSUE 10

2015

Konica Minolta - CAMEA Golf Cup Kenya

CAMEA – GOLF (PRE)EVENTS

BLI PICK AWARDS

BIZHUB LEGAL

IN THIS ISSUE:

LATEST NEWS

TRAINING

04 – Konica Minolta launches bizhub Legal 06 – Staff Profile 08 – CAMEA Team Changes 10 – Printshop Mail (VDP) 11 – YSoft’s User and Cost Management 12 – CAMEA Solution Matrix 29 – Follow Us 21 – Environment

05 – Konica Minolta expands wireless printing solutions 14 – Konica Minolta wins 3 BLI Pick Awards for outstanding achievements 20 – 100% Light fastness, no whitening 28 – Client Briefing Centre in Brno 29 - Charterhouse expands to US market

26 – Ignite PP Certification Track 27 – Training Short News

TECHNICAL NEWS

COUNTRY NEWS

17 – Troubleshooting Guidelines A3 Machines

15 – Nigeria bizhub PRESS C1100 Launch 18 – Malta Coming Together 18 – Kazakhstan FIS Sponsorship 19 – Tunisia SIB Techno - Pointe 19 – Morocco University Challenge 19 – Iraq Japanese Brands in the Iraqi Market

GOLF (PRE)EVENTS 21 – Kenya Express Automation Ltd. 22 – Tunisia Techno - Pointe 23 – Malta Office Group Ltd. 24 – Kenya Pictorial overview Final Event

Scan the QR code for direct access to the digital version with working links of CAMEA Connect.

Please email your stories to CAMEA Connect camea_newsletter@konicaminolta.eu www.konicaminolta.eu Konica Minolta Business Solutions Europe GmbH Oftec Business Centre 2 Notabile Road Birkirkara Malta Layout Design: Oliver Ukat

CONTENT/EDITORIAL 02/03

Welcome to Issue 10

Dear Valued Partners, We have landed in the new financial year, and what a start! Changes are happening and CAMEA is moving in every direction possible. First of all, I would like to thank you for your continued support throughout FY ‘14. We achieved some good results but unfortunately we are still suffering in Africa and Central Asia due to political influences. Middle East however, has shown great growth potential. Financial Year ‘15 has now started with new, challenging targets and a reorganization of the CAMEA team. We are currently in the process of opening new sales offices in Turkey and South Africa, this so we can concentrate and be even more involved in the local, individual markets. The Service and Support Centre will be running in the same set-up as before and will remain in Malta. You can find some more in-depth information about the changes within our CAMEA team on pages 8 and 9 of this issue. I hope that your support will continue throughout this new financial year and I can assure you that your CAMEA team is here to support you in every way possible. So please do not hesitate to ask for assistance should you require this. We, as your new CAMEA team, are looking forward to working with to make Financial Year ’15 one of the most successful ones. Until we meet again.

Yours, Mark Oldfield Senior Area Manager CAMEA & Head of Malta Offices International Sales Division (ISD) Konica Minolta Business Solutions Europe

Konica Minolta launches bizhub Legal Konica Minolta recently launched the first solution specially designed to support legal companies in their daily business. The combination of a legal sector-specific multifunctional device, document management solutions and IT services addresses the specific requirements of the sector in areas like efficiency, security and compliance with legal and industry standards. Jurists, partnerships of lawyers and law firms are liable to special organisational guidelines required by law. This already starts with keeping extensive records for each mandate, what, for example, generates up to 60 per cent more print volume than similar-sized companies in other industries. In addition, the personal and mandate-related protection of data privacy is liable to special standards. With the ever-growing volume of work, efficient document management, secure communication and assured conformity with legal regulations become business-critical issues. “This is where bizhub LEGAL comes in: Combining our expertise in serving law firms with years of experience in document management and IT Services projects, we create a sector-specific offer”, says Manuel Arróniz, International Business Development Manager at Konica Minolta Business Solutions Europe. Legally accurate To this end, bizhub LEGAL combines a variety of solutions including hardware, applications and services. They are individually tailored for the specific working methods and legal requirements of each law firm: confidentiality, protection against unauthorized access or complete traceability of all processing steps by revision-proof document storage is preserved. In practice, the offers range from bizhub LEGAL solutions for multifunctional devices especially developed for law firms to professional

services and IT infrastructure management or secure cloud and mobile printing. „Our service ranges even up to converting written documents in sound recordings. Like that, the document content can be audibly accessed at any time and independent from location “, says Manuel Arróniz. Economically efficient Law firms are also economic entities, which increasingly compete with each other for mandates. Therefore bizhub LEGAL systematically supports the specific internal workflows and the law firm management processes in total as well. Like in other companies those processes significantly influence the productivity and thus the economic result. The outcome is efficient document management and automated document workflows. Advantages in everyday work routine are manifold: Mandates are processed faster, the communication with clients, other law firms and courts becomes more efficient, and files are administered in a structured system. The bizhub LEGAL is the result of years of experience in serving legal companies and of extensive research by Konica Minolta in the requirements of legal practices in Europe, especially of small and medium businesses. Konica Minolta collaborated with law firms in different European countries to have these solutions being developed.

Scan the QR code for direct access to the bizhub Legal brochure.

Clear benefits of bizhub Legal Improved security: • Matter-centric document management • Ready availability of documents for queries, reports and records • Automated scanning and processing of client documents and meeting protocols • Fast availability of all the information relating to one issue via a search function • Disaster recovery • Established role-based data access rules Increased efficiency: • Shorter paper-to-digital document management cycle • Fewer lost or wrongly filed data, worksheets and files • Faster information searches • Comprehensive audit trails • Time saved in preparing meetings, communications and document redaction • Valuable office space saved Estimates by Konica Minolta customers indicate they are saving 4-5 hours a week by capturing, storing and archiving documents more efficiently.

For more information please visit: http://legal.konicaminolta.eu/ or contact David Fava directly.

PRODUCT NEWS 04/05

INTERVIEW

Konica Minolta expands with new wireless printing solutions Changing work conditions bring about fundamental changes to the collaboration among co-workers; information and documents need to be available everywhere. Enhanced flexibility is what this mobile workforce most depends on; and this in turn is causing a significant increase in the use of smart mobile devices. This goes along with an urgent requirement for simpler and more straightforward mobile printing with reliable security. Over half of smartphones and tablet owners expect to be printing from their mobiles by 2015.1 To meet mobile users’ expectations, Konica Minolta has expanded its wireless capabilities with four new Wireless Printing Solutions: AirPrint, Google Cloud Print, Android Printing Framework and Mopria Print Service. With the support of Near Field Communication (NFC), mobile printing is even faster: users can print by tapping their mobile terminal on the Konica Minolta printing system. Furthermore, not only wireless environments need mobile printing. That is why Konica Minolta enabled its printing systems with easy ways to deliver a wireless environment, such as wireless LAN Access Point Mode and WiFi Direct. With today’s extensive availability of technological innovations, knowledge workers are increasingly mobile. Most office employees no longer need to spend their entire working time within the company they work for but can frequently work from location of their choice. IDC predicts the mobile worker population to reach 1.3 billion by 2015, representing 37.2% of the total workforce.2 To meet the demands of the increasing mobile workforce, professional cloud and mobile printing applications should provide reliable secure printing, offer flexible job submission and support a choice of mobile devices

as part of an organisation’s BYOD policy. A survey amongst Germany end users regarding the question why they do not print from their smartphones, wireless computer, or other mobile device, resulted in that over 24% replied that their mobile device does not support printing capabilities. Over 18% answered that it takes too much time to print from their handheld device and that they do not understand how to print to their printer from their mobile device.3 These results show how important it is to offer users printing opportunities matching different working styles, improving customers’ efficiency, ensuring a high compatibility and offering an easy kind of usage without any explanations. With AirPrint, Google Cloud Print, Konica Minolta Print Service and Mopria Print Service Konica Minolta exactly meets those requirements.

“Customers will enjoy a greater flexibility with our new mobility solutions, and new possibilities in their daily business”. Konica Minolta bizhub devices are AirPrint certified so that customers can print high-quality images and documents directly from applications without the need to install separate drivers. AirPrint is an Apple technology which is built into iOS devices such as Apple’s iPad, iPhone and iPod Touch, as well as OS X devices such as the iMac and Macbook Pro. Provided by Google, Google Cloud Print™ (GCP) allows users to print to a Google account registered printer, using a network-compatible device without installing the printer driver on the device. It is also possible to share printers with other employees.

KitKat or later) can print to many Konica Minolta devices, without the need for third party apps or additional print drivers. Mopria, an alliance between main mobile and printer providers, developed the Mopria Print Service plug-in, which lets consumers print directly from devices running Android 4.4 or later. Documents such as photographs, web pages and PDF files can be printed easily via wireless network to Mopriacertified output devices. For environment deprived of wireless network, Konica Minolta’s multifunction printer can act as a wireless Access Point Mode delivering a wireless network which is separated from the company network, ensuring a full security. Another possibility is to activate WiFi Direct on the printing system, for an instantaneous pairing with the mobile terminal. Besides, with the support of NFC, the output device and the mobile terminal are very easily connected for a direct printing. The mobile user is not bothered with any printer registration or network set up. “By running these technologies from a Konica Minolta multifunction device, customers will be able to directly print from their mobile terminal, in every environment, and without going through an external App nor a printer driver”, comments Julien Azzi, Product Manager Office Printing, Konica Minolta Business Solutions Europe. “Customers will enjoy a greater flexibility with our new mobility solutions, and new possibilities in their daily business”. More information: www. konicaminolta.eu/mobileprinting Footnotes:

GCP is supported by iOS, Android OS, Windows, and Mac OS. The Konica Minolta Print Service – based on the Android Printing Framework – is a plug-in which does not appear as an app on the device. Android users (with OS 4.4

IDC, March 2013 Press Release, IDC 2012: “Mobile Worker Population to Reach 1.3 Billion by 2015”; wide Mobile Worker Forecast 2011-2015 (IDC #232073, December 2011), http://www.idc.com/ IDC_MobilePrint.jsp 3 InfoTrends 2010 1 2

STAFF PROFILE

Senior Business Support Manager Middle East - Ted Walker

In this issue we have met up with Ted Walker - Senior Business Support Manager for the Middle East Area. What is your background? With a surname of “Walker” – it has to be constantly on the move. My father was an Engineer and as constantly getting shipped back and forth across the Atlantic. I left Canada when I was 7, took a ship across Atlantic, to Ireland and England. Then across to Detroit U.S.A. during the troubles of the late 60’s. I then went back to England and up to Scotland for University. My parents went back to Canada and I settled in U.K. MY career involved working in various sales roles in computer software in U.K. and Europe and eventually here in Malta. Where would you like to be in your career five years from now? I suppose it would be nice not to travel quite so much and spend a bit more time in something like sales and product training. Was there a person in your career who really made a difference? Looking back - my father in law. He kept saying I was a lousy accountant and should go into sales. So the day I got my “Charted Accountant”- I left accounting and joined IBM as a

salesman. Been doing it ever since...

What are you most proud of?

Can you describe a typical day or week in your position?

It was probably when I got my captain’s license for the boat. I studied for my MBA, qualified as an accountant etc … but getting “My Ticket” was what I really wanted to do rather than thinking about a career all the time.

You get up on Monday; head off to the airport and check the news to see what the latest situation is in that part of the Middle East that week. I have been doing it for 6 years now and have seen major revolutions in many of the countries – sometimes very close up! Despite all the havoc sometimes, the people still continue to carry on day by day and keep going.

What do you like to do most in your spare time? Certainly like not to jump in a plane somewhere as I spend too much time travelling. Get on the boat and see where the wind takes me…

What is your personal mission statement?

What are your lifelong dreams?

Eventually I want to continue to finish sailing around the world. There are still a lot of unspoiled places to see both above and under the sea before everywhere becomes developed and too crowded as is already happening to a lot of places now.

I have still not visited very much of the southern hemisphere. There is the whole of S. America, Southern India and Australia/New Zealand to discover! Tell me one thing about yourself you wouldn’t want me to know?

STAFF PROFILE 06/07

I suppose my secret hobby is that I like cooking – I see a lot of different foods travelling, all of which I enjoy trying. When I have time or when sailing, it is great to get together with friends and have a real gourmet meal over a few bottles of nice wine. There is no right or wrong answer, but if there is anywhere in the world right now, where would you be? Lake Kashagawigamog. What is the last book you read? Midnight Express – I wanted to learn about life in Turkey.

What would you do if you won the lottery?

being alone in a structure built by people 6,000 years ago. Amazing is not enough.

First – finish sailing around the world. Then probably go back to Canada and set up some kind of wood working business as a hobby and see more of my family as we are all over the world at the moment. My kids plan to emigrate there from the U.K. If you could choose one super hero power, what would it be and why? Wolverine – always gets smashed up and then seems to get patched up in no time! What is your favourite memory?

What magazines do you subscribe to? I don’t. Sometimes if I get held up in the airport – I’ll grab one of the boating magazines. What is the worst movie you’ve seen in the last year? All is Lost - how not to go sailing!

On one of my first trips to Egypt, I was offered the chance to visit the pyramids before dawn. I got the tickets and was shown the entrance. I climbed up to the central chamber and realized I was the only one in there as tourists had not started yet. There is no doubt – that was probably one of the experiences I will never forget or explain how it felt

In the next issue of CAMEA Connect we will be talking to Mounir Meghraoui - our Sales Consultant for the Middle East Area.

CAMEA Team Changes - an update and overview Recently Mark Oldfield announced the upcoming/ongoing changes for the CAMEA Team. Please find the information below in order to complete the new picture. Recently I informed you officially that Konica Minolta BEU has taken over the business in South Africa from Konica Minolta KMI Tokyo as of 1st April 2015. Enhancing business in emerging markets is one of our important strategic subjects on which we want to focus more; this commitment is clearly shown in our Mid Term Plan (MTP). We recently decided to change the current ISD (International Sales Department) organization for CAMEA business and the newly established organization of ISD CAMEA team was officially started on 1st April 2015. For the details of our new organization structure of ISD CAMEA team, please see the organisational charts. We are now proceeding to set up ISD new offices each in South Africa

(Johannesburg) and Turkey (Istanbul), and hope these will be ready in JuneJuly in time for FY15. Our current office in Malta (Sales operation) was closed by the end of March. Service and support functions will remain unchanged in Malta. In the transition phase of moving to these newly established offices, many of our colleagues currently working in Malta office will still continue to work there, but our newly structured organization of ISD CAMEA team became official from the 1st of April.

South Africa (SA)

SA office will take care of SA business through our strategic partners - Bidvest (Minolco) and ITEC - and also the business in the neighbouring countries. (West/East Africa) The expected mission for SA office is not only taking care of the existing business but also realizing future strategic business planning for the total CAMEA business for Konica Minolta. Tsukasa Uehara - currently the president of BR (Russia) - will be

transferred to SA office from the 1st of June, to take on his new assignment as Head of SA Office. Yu Nakasone - currently working as the assistant manager corporate planning at BD (Germany) - will be transferred to SA office from the 1st of June. Mr. Nakasone will take on his new responsibility as Business Support Manager and he will take on the role of account manager for Bidvest and ITEC. Mr. Nakasone will be starting to take on his role within our ISD CAMEA team gradually from April, even though he will be still in BD until the 1st of June. Paul Thin, currently under taking the role as Business Support Manager for our partners in the East and West African countries. Mr. Thin will also move to our SA office and his role remains unchanged.

Turkey (TR) TR office will take care of our partners in the Middle East, North Africa, Central Asia and BTR . Shintaro Inoue - currently in the

International Sales Department KM South Africa CAMEA Branch GeneralManager ISD Tad Murakami

Germany Assistant to CAMEA Team Pauline Galea Sales & Marketing Support Managerăť&#x152; Diana Lavender

South Africa

BEU Strategic Pl

BEU SCM

Senior Manager CAMEA Mark Oldfield

BEU PEFD BEU/SSD BEU/IMD

* = Acting

Head of South Africa Branch Tsukasa Uehara Part time Assistant NN

Manager Regional Sales Tsukasa Uehara *

Business Support Manager East Africa /West AF English KM & DV Paul Thin

Business Support Manager South Africa KM & DV Nakasone Yu

Business Development Manager Nakasone Yu *

Business Development Specialist TBA(Office)NN TBA(PP) NN

Strategic Business Unit Manager NN (BPT)

Portugues Consultant NN (Angola)

Local

LATEST NEWS 08/09

International Sales Department KM Turkey CAMEA Offices

Germany

General Manager ISD Tad Murakami BEU Strategic Pl

Assistant to CAMEA Team Pauline Galea Sales & Marketing Support Manager㻌 (exc SA) Diana Lavender

Turkey

BEU SCM BEU PEFD

Senior Manager CAMEA Mark Oldfield

BEU/SSD BEU/IMD

Strategic Planing Manager CAMEA

Head of Turkey Office Shintaro Inoue Part time Assistant NN

Business Development Manager Shintaro Inoue *

Manager Regional Sales Shintaro Inoue *

Senior Business Support Mgr. Middle East KM & DV Barry E (Ted) Walker

Business Support Mgr. North/West Africa/ Israel KM & DV (French speaking) Thomas Udolph

ME Consultant Joe Milad (Egypt)

NA Consultant Mounir Meghraoui (Morocco)

Business Support Manager Israel/Central Asia KM & DV Thomas Udolph*

Business Development Specialist Andra Peresso(PP) David Fava (OPS/office)

Barry E (Ted) Walker - currently taking the role of Senior Business Support Manager for Middle East region will be transferred to our TR office to continue his current role there. David Fava - as Business Development Specialist – will also move to our TR office.

BEU - Head Office, Germany Our ISD CAMEA team has a dedicated Marketing function, fully focusing on the CAMEA regions. Due to a closer collaboration with various activities driven by IMD in BEU Langenhagen this position has moved from Malta to Langenhagen. From that aspect, Diana Lavender, our Sales and Marketing Support Manager at ISD CAMEA team has been transferred to Langenhagen. Her responsibility and role remain unchanged. Pauline Galea - currently working as Assistant of Head of Malta Office and coordinator of related jobs on

Strategic Business Unit Manager Michel Sebag (BF)

CIS Consultant Askar Satybekov (Kazakistant)

Local positions of Regional Sales Manager and Strategic Planning Manager for the CAMEA team Malta office will be transferred to the newly established TR office as of the 1st of May, to take on his new assignment as Head of Istanbul Office.

* = Acting

GMA business for CAMEA. Due to the huge potential enhancing GMA business in the CAMEA region, Ms. Galea will also be moving to the Head office in Langenhagen, Germany. Ms. Galea will be able to collaborate more closely with the GMA department on a daily basis. Her current position remains therefore unchanged after her move to Langenhagen as assistant for the CAMEA Team and GMA Coordinator CAMEA. Thomas Udolph - currently Business Support Manager - his position will remain unchanged in Langenhagen. As a brief summary, our sales operation of CAMEA business at ISD is to be executed from SA office, TR office and BEU HQ Langenhagen. Mark Oldfield continues to steer the ISD CAMEA team entirely as Senior Manager CAMEA at ISD. There are still several vacant seats in the organization, but these are to be fulfilled step by step. Last but not least, I would inform that Akira Fujita has moved back to Japan to take his new assignment at KMI HQ Tokyo as of 1st April 2015. Tadashi Murakami - currently taking the role of Deputy MD of Konica

Minolta Sweden - will be transferred to BEU to take over Akira’s responsibility as General Manager of International Sales Division. Please join me to welcome Tad Murakami as a new member of BEU management team. Thank you very much for your kind cooperation and support given to Akira over the years and I hereby would like to ask all of you to continue to support Mr. Murakami in our further challenge of enhancing our CAMEA business in the near future. So many changes related to the CAMEA reorganization started from the 1st April. This was just the start for making our further challenge towards the business enhancement in our growing market to which was clearly committed in our European MTP. I really count on your continuous support which will enable us to achieve our ambitious target and realize the strong presence of Konica Minolta (Develop) business in CAMEA region. All the best and great success for all of our colleagues, starting to work from these new premises. Mark Oldfield Senior Manager CAMEA International Sales Division

Printshop Mail (Variable Data Printing - VDP) ANY DATABASE

PRINTSHOP MAIL

ANY MAJOR RIP TECHNOLOGIES

OUTPUT Graphic elements

ANY LAYOUT

WORKFLOW Printshop Mail is a the ideal application for Printing Personalized print jobs such as direct mail, invitations, tickets, postcards, calendars, business cards, versioned brochures, and any other kind of customized communications. Such print jobs help to increase response rates and capture new customers

Commercial printers as well as print and service providers wanting to produce professional, personalised one-to-one documents cannot pass the PrintShop Mail Suite by. As a powerful VDP solution, PrintShop Mail makes producing any versioned or personalised marketing piece a breeze. This flexible VDP application is available as a modular solution comprising an initial desktop edition for the straightforward creation of materials with variable content, plus an optional multi-user web version to produce and manage ongoing and repetitive communications. Commercial printers, print service providers and users from the creative sector will appreciate PrintShop Mail’s comprehensive one-to-one marketing tools, including wizard support to create expressions and business rules; a clearly structured,

Scan the QR code for direct access to the PrintShop Mail brochure.

intuitive user interface for design and publishing that makes creating personalised jobs child’s play; as well as powerful production features like imposition, page picking, subset finishing. Users also benefit from the complete integration of PrintShop Mail into their printing workflows; easy barcode generation and a free barcode library.

One-to-one marketing • Personalised printing with clear and simple operation: Targets anyone without expert knowledge as it requires no special graphic design knowledge. With simple drag-and-drop of elements from the database into the layout, a connection from the database to the document is automatically created and offers instant preview and check features. • Barcode printing: PrintShop Mail has an extensive

integrated barcode library, including QR codes, USPS, Datamatrix; Unicode and double-Byte characters are also supported. • Customer designs: Incorporating VDP assembly technology, PrintShop Mail Design removes the need to use plug-ins to graphic design tools. Users can simply take pre-designed PDF or EPS files and overlay variable data and images with easy drag-and-drop operation.

Integration into printing workflows • Design features: Enables the use of any database and any design. Completely application-independent, PrintShop Mail allows the use of any existing design and database format, such as PDF, Word, EPS, JPG, PNG, BMP, TIFF, WMF, GIF. • Support of device-specific settings: These include dynamic tray pulling, (subset) finishing, scripting (i.e. for crash numbering), and dynamic imposition. • Fast print process: Ensuring consderably reduced network traffic, the variable parts of the print job are continuously transmitted to the printer after the static part of the job has been sent just once.

APPLICATION NEWS 10/11

YSoft’s user and cost management solution, SafeQ 5 by David Fava - Business Development Specialist

In our last edition, we had started to tackle our solutions portfolio with individual explanation of basically the most popular software sales in CAMEA. The article in Issue 9 discussed in deep detail our famous total document management solution PSES (PageScope Enterprise Suite). In today’s review, we will discuss one of the hottest software around at the moment, YSoft’s user and cost management solution, SafeQ 5. About the product; What are the main functionalities that YSoft SafeQ 5 offers? Print accounting and monitoring Monitoring and accounting of all print, copy and scan operations. SafeQ 5 provides a detailed variety of information about individual print jobs such as job name, preview of first page, date, number of pages, toner coverage etc… Every operation is monitored and stored for later reports and analysis. Single web administration interface SafeQ provides a single and very advanced web interface for the administrator with a dashboard which can be configured easily. Advanced print, copy, scan and fax accounting This is available either via OpenAPI through SafeQ Embedded terminal, or through external terminals. Report creation Different reports and graphical overviews can be generated. Besides standard reports, one can also create customized reports adapted to specific needs. With ‘green agendas’ in mind, SafeQ5 can also generate green reports showing paper savings and other ecological related information. Centralised authentication management Authentication types can be centrally managed at the device, whether this concerns card authentication, user credentials or convenient PIN authentication.

Assign User Roles Allow access to devices only by user authentication and assign different roles. These rights define what privileges the user has. Multilevel project accounting This feature enables companies that allocate costs to clients to track printing and copying costs and bill them to the corresponding client projects. We can sum up YSoft SafeQ’s key benefits in 4 main aspects; YSoft SafeQ 5 is Efficient YSoft SafeQ increases employee productivity and the efficiency of corporate processes. Print Roaming allows users to pick up their prints at any printer in your organization – with no geographical limitation. Mobile Printing allows users to send the common file formats (DOCX, XLSX, PDF, JPEG, etc.) to print from their smartphone or other mobile device and pick up the print later at any printer in your organization. YSoft SafeQ 5 is Economical With YSoft SafeQ you save an average of 30% on print costs. Comprehensive reports help you optimise usage and reduce costs across your organization. No papers are left lying around the printers thanks to an easy selection which allows the user to choose which documents should be printed. Furthermore, rule-based printing lets you control whether prints are made in colour or B/W, simplex or duplex.

Scan the QR code for direct access to the Ysoft Safe Q brochure.

YSoft SafeQ 5 is Secure A high degree of document security is an essential part of the YSoft SafeQ solution. No prints, copies, or scans can be made without user authentication. Job rights for users, departments, or roles based on individual job duties can be specifically selected and set. Every operation is monitored and stored for later reports and analysis. YSoft SafeQ 5 is Green YSoft SafeQ helps reduce the use of natural resources and protect the environment. YSoft SafeQ helps you reduce the use of paper, toner, and energy. This is done via green reports that show savings to the natural environment your company has achieved in terms of trees, electricity, and more, whereby such reports are generated automatically by the software. As you all might be aware of – we have launched the new YSoft SafeQ 5 for CAMEA, in August 2014. Given the great technical detail pertaining to this software, there was a mutual agreement with our distributors that in order to sell this software, the distributing company must first achieve the required certification from Mplus. This is still an on-going project, therefore I would also like to take this opportunity to remind you that you can contact me directly for any questions you might have in this regard. Also, once certification is achieved, you are also entitled for a full DEMO licence to be used for showroom purposes.

‘Till next time!

CAMEA Solu Office Solutions Application Name/Category

Cloud & Mobile Printing

Device Management

Output Management

User & Cost Management

bESTGuard bEST Message bEST Payment

• •

•

bEST Personal Copy bEST Personal Print

•

bEST Personal Scan Document Navigator Essentials Document Navigator Everyone Print

•

PageScope Account Manager

•

PageScope Authentication Manager PageScope Mobile

• •

PageScope My Panel Manager

•

PageScope My Print Manager PageScope NetCare Device Manager

•

Pcounter: Pcounter CDK & CDK Counter Pcounter embedded Pcounter Print & Release App & Mobile Gateway - Pcounter Web Cashier - Pcounter Web Report - Pcounter WebPay Unity Document Suite YSoft SafeQ5: Authentication Module

•

Print Roamning

•

Reporting

•

Credit and Billing

•

Rule Based Printing

•

Scan Management Mobile Print

• •

Production Printing Solutions Application Name/Category

•

Cost & Coverage Analysis

Variable Data Printing

For more info

Workflow & Make-ready

Web to Print Solution

Color Care V2 Color Coverage Analyzer

•

Color Profiler Suite - Fiery Direct Smile

•

Fiery Impose/Compose Planet Press 7.5

• •

Printgrovve JTMan 5

•

Printgrovve JTWeb 5 Printshop Mail

• •

SOLUTIONS MATRIX 12/13

utions Matrix For more information on any of the Office Solutions, send an email to david.fava@konicaminolta.eu Connectivity

Document Caputure & Management

Security

Customer Size (in terms of device fleet)

•

Medium - Large

Remarks

Small - XL Small - Medium •

Small Small - Medium

•

Small - Medium

•

Small

•

Medium - XL •

Medium - Large Small - Medium

•

We adopted the solution matrix to your needs and modified it just enough by adding fields such as; Customer Type, Customer Size, definition of Customer Size (rough estimation/indicative figures)

Small - Large Small - Medium Small - Medium

•

Small - Medium Medium - XL

•

Konica Minolta offers you an extensive portfolio of software applications accompanied by diligent business process consulting, not only to optimise existing structures and workflows but to help you create and set up entirely new work cycles. However, we believe it is time that these solutions are categorized in a distributorfriendly way, depending on their proper target audience.

Free of Charge

Medium - XL

Small - Medium • • Medium - XL

This solution matrix will enable you to better select the best fitting solution for your particular client, case by case – enabling you to build an offer based solely on your estimations. Please Note: Customer size mentioned is only indicative. To adopt a more realistic figure to your local market – classify customer size (by device fleet) according to your business and define what is small, medium, large or XL in your market. Then simply match your outcomes with the sizes as indicated in the matrix and this will give you a clearer idea. Customer Size Map Office Solutions

ormation on any of the Production Printing Solutions, send an email to andrea.peresso@konicaminolta.eu

Colour Management

Customer Type

•

CRD - CP - DP CRD - CP - DP

•

Small

1 - 10 Devices

Medium

11 - 40 Devces

Large

41 - 90 Devices

91+ Devices

CRD - CP - DP CRD - CP - DP

Customer Type - PP Solutions CC

Copy Centre

CRD

Central Reprographic Department

CRD - CP - DP

Commercial Printer

CC - CRD - CP - DP

Digital Printer

CRD - CP - DP CRD CRD - CP

Konica Minolta wins 3 BLI Pick Awards for Outstanding Achievements Konica Minolta Business Solutions (Konica Minolta) has done it again: The market-leading supplier of document equipment and office software applications collected three of the coveted BLI Winter Pick 2015 Awards.

Two awards for the outstanding energy efficiency of its multifunctional A4 devices (MFP) bizhub 4750 and bizhub C3350, while the third award was granted also to the bizhub C3350 for its outstanding performance as an A4 colour MFP for mid-size workgroups. Buyers Laboratory LLC (BLI), an independent company who evaluates office document equipment and applications based on an extensive list of different criteria, gives its Pick Awards twice a year to those products and solutions that outperform their contenders in BLI’s exhaustive lab tests. “The fact that Konica Minolta has implemented its A3 core technologies into the A4 colour multifunctional bizhub C3350, was no doubt a key success factor for winning the BLI award for workgroup performance,” commented Ronja Harste, Product Manager for Konica Minolta Business Solutions Europe. “After all, this is what ensures common usability for the end user across the whole print fleet. With its flawless reliability, intuitive operation and open architecture, the bizhub C3350 is ideal for mid-sized workgroups. And we feel honoured that BLI has recognised this with its award!” Konica Minolta’s 33-ppm colour laser MFP convinced the BLI jury with its high performance, intuitive design, strong feature set and the value it delivers, all of which make it a perfect choice for mid-size workgroups. “One of the things that struck me was the very good colour print quality,” said BLI Senior Test Technician Tony Maceri. “Colours in charts and graphs really popped off the page, and flesh tones in photos were natural-looking.”

Both the bizhub 4750 and the bizhub C3350 achieved better than average results in the majority of performance categories tested. But they positively outshone their competitors with their dramatically lower than average energy consumption, which earned them BLI’s commendation for Outstanding Achievement in Energy Efficiency. “The Konica Minolta bizhub C3350 combines a lower than average annual energy consumption rate with a superb environmental feature set complete with a variety of features designed to reduce energy use or consumable and paper waste,” said Lisa Reider, BLI’s Senior Product Editor for Environmental. And Julien Azzi, Product Manager for Konica Minolta Business Solutions Europe, explained: “For years, Konica Minolta has been putting a lot of effort into developing environmentally friendly

materials and technologies along the whole product lifecycle. With the bizhub C3350 and the bizhub 4750 now both being awarded, these efforts have proven their worth as reliably achieving greater energy efficiency, which in turn leads to cost savings & reduced environmental impact for our customers.” Last year already, the faster bizhub C3850 won the renowned Red Dot Award, which also commended the excellent performance of Konica Minolta’s innovative A4 product series. This as well as the latest BLI awards is impressive proof of the success of Konica Minolta’s ongoing quest to meet different customers’ needs across diverse work environments and of the company’s commitment to the development of a wide range of products featuring advanced, userfriendly and green technology.

NEW(S)

from the CAMEA area

Skysat Technologies Ltd, our Distributor for in Nigeria and Ghana successfully launched on With thend “Competitive Encounter” the 22 of January the bizhub for the bizhub C224e to C554e sales PRESS C1100. representatives willThe get launch a helpfultook tool pointing out outstanding strengths to place in Abuja for an enthusiastic show the competitiveness of this new audience.

colour device. The specifications are weighted against This of many other each Event other was and one marked with traffic previous exhibitions organized lights to indicate the weaknesses and by Skysat Technologies Ltd. in disadvantages of the competitor’s conjunction with Konica to systems. Fourteen new Minolta, competitor promote Digitalrecently Print Solutions in models were added. All Nigeria. It is part of the successful judgements are based upon the current roll out of Konica Minolta digital print solutions which began 3 years ago and Skysat Technologies are well on the way of becoming a household name in the office documentation and digital printing sector in the West African Sub-region. It is through the result of this success that Skysat Technologies has decided

NEWS 14/15

bizhub PRESS C1100 Product Launch in Nigeria

to introduce the first of its kind in Nigeria, The Konica Minolta bizhub PRESS C1100 Series Press. Skysat Technologies is highly confident that this State of the Art PRESS will significantly help their customers to

improve the productivity and quality of their printing with many fantastic features. The event saw a great turnout of prospective and existing clients and was well covered in the local press.

WORKING ENVIRONMENTS IN STEP WITH TODAYâ&#x20AC;&#x2DC;S WORLD Our exclusively designed range of highly efficient and perfectly compatible multifunctionals extends from entry-level office devices, including laser printers and small all-in-ones, to cutting edge, high-performance production printing systems. Find out more and enable your business:

www.konicaminolta.eu

Models shown: left bizhub C224e and right C3850, below bizhub Press C1060/1070.

We have Partners in the following countries: Algeria, Angola, Armenia, Azerbaijan, Cyprus, Egypt, Gabon, Georgia, Ghana, Iraq, Jordan, Kazakhstan, Kenya, Kyrgyzstan, Libya, Lebanon, Madagascar Malta, Morocco, Mozambique, Nigeria, Rwanda, Senegal, Tajikistan, Tanzania, Tunisia, Turkey, Turkmenistan, Uganda, Uzbekistan and Zambia.

OFFICE

SERVICE AND SUPPORT 16/17

Troubleshooting Guidelines for A3 Machines In this issue of CAMEA Connect, we would like to remind the technical teams about the guidelines we strongly suggest to be followed when troubleshooting our latest series of A3 machines. Applicable to: • C224, C284, C364, C454, C554, C654, C754 • C224e, C284e, C364e, C454e, C554e, C654e, C754e • 224e, 284e, 364e, 454e, 554e, C654e, 754e In the new Zeus and Zeus MLK series, the board structure and data handling is different from the older generations of A3 machines. The main big difference is that whereas on the older generation of machines data such as Total Counters, Network settings and other data that the machine requires to run used to be stored in the NVRAM, this kind of data is now handled between different components. These are: • Solid State Drive Board – SSDB • Multifunctional Printer Board – MFPB • Printer Control Board – PRCB • And the Multi-Functional Device itself – MFD Therefore one has to take extra care and understand the data that is handled by each board before actually swapping or replacing any one of them when troubleshooting the machine. Failure to do so may result in corrupted data as-well as a locked

machine which cannot be recovered unless a special procedure is followed which also includes a specially prepared PRCB from KMI – Japan. In order to prevent such occurrences, a special guide has been prepared which gives a detailed explanation of the data related boards in the MFD and also includes guidelines to follow when troubleshooting the machine for suspected faulty boards. This guide can be downloaded from CSES document ID: TAEU1300521EN. In addition to the guide, we would also like to remind you about two firmware upgrades which we strongly recommend to be carried out on the latest A3 machine series. These two firmware versions are a preventative firmware for the

known SSD issue. The firmware can be downloaded from CSES as follows: • Version 6.03m - DLBT1401637EN • Version 6.05m - DLBT1412119EN • Manual indicating the SSD firmware update procedure is included. Should you require further clarification on anything mentioned in the guide or regarding the SSD firmware upgrade, feel free to contact us on scc@konicaminolta. eu. We will be happy to assist you.

Coming Together with Office Group Ltd. â&#x20AC;&#x201C; Malta On the 6th of March, Office Group Ltd. successfully organised an evening event for its major clientele. Office Group, already sole distributor for Konica Minolta since 30 years, has been recently entrusted to represent Develop brand for the territory of Malta. The concept of the event was to bring together existing and potential customers and share with them the past, present and future of the company by highlighting the strong business relationship with Konica Minolta. The atmosphere at the venue was one which reflected the colours of both brands as half of the marquee was set in blue glows whilst the other half was lightened in red colour. Various products from both brands were displayed on opposite sides according to the respective brand. All guests were also greeted at the entrance with a coloured welcome

drink and a photo for the occasion was taken in front of a customised backdrop showing Office Group, Konica Minolta and Develop logos. All photos were printed and handed to the guests in a nice designed folder as a memento. During the speech presentations, Anthony Micallef, Managing Director of OGL focused on the first years of the company and highlighted on the achievements attained along the years

thanks to the cooperation with Konica Minolta. On the other hand, Mark Oldfield, Senior Manager CAMEA, dedicated his presentation on the strong business relationship between Konica Minolta and Office Group and also communicated the corporate identity message from Konica Minolta. The present and the future of Office Group was prominent in the speech delivered by Robert Micallef, CEO of Office Group.

FIS Junior Championship Sponsoring by Infoland For the 1st time in history the FIS Nordic Junior and Under 23 Cross Country and World Ski Championship took place in Almaty, Kazakhstan. Our Local distributor for Kazakhstan, Infoland took the opportunity to raise brand awareness for the Konica Minolta brand and accepted a sponsorship for the FIS Junior and Under 23 Cross Country and World Ski Championship. The event was held in Infolandâ&#x20AC;&#x2122;s home town of Almaty and took place from the 1st until the 8th of February.

LOCAL NEWS 18/19

INTERVIEW

SIB participation for Techno-Pointe, Tunisia

SIB 2014, the International exhibition for computing, office automation technology, currently in its 28th edition, was held in Tunis from 25th to 30th of November.

Techno-Pointe, Konica Minolta distributor in Tunisia, has been participating in SIB since 1986. Our stand is located in the main area of the exhibition arena and is totalling 72 square meters. This exhibition is an opportunity for Techno-Pointe to meet their distributors and their customers, especially those who come from outside the capital Tunis. TechnoPointe uses SIB to measure the degree of satisfaction from their clients regarding Konica Minolta products quality and their after sales service efficiency. The show attracted a very large

crowd; the audience responded well to meaningful discounts during the exhibition. The exhibition discount will be extended throughout the month of December, and this means we can produce 10 to 12% of our annual turnover. The major advertising campaign was completed during the exhibition

in two major daily newspapers, important website information and a large e-mailing campaign. TechnoPointe believes they have reached the vast majority of potential customers. Now, it is over to their sales team to convert the generated leads and achieve sales.

Konica Minolta University Challenge Morocco On the 17th of December 2014 the official launch took place of the Konica Minolta University Challenge Morocco. A project between Konica Minolta and our Moroccan Distributor ARKEOS. The aim of the project is to organize a challenge in cooperation with the Universities in Morocco. Within this challenge, University teams will be analysing the document workflow within the University and propose improvements. The document workflow can be examined at 3 different levels; 1. Student Life Cycle 2. Academic Services and Learning 3. Campus Life and/or Students Services. The team will prepare a final presentation document with their findings, recommendations and solutions. All entries will be evaluated by a Jury. This jury will comprise of the

following members: 1. Chairman of the Jury – Member of the Ministry of Education 2. Representative of ARKEOS – the local Konica Minolta Distributor 3. Local Celebrity 4. Representative of Konica Minolta Business Solutions Europe

Representative of Konica Minolta Business Solutions Europe – CAMEA

All entries will be short listed and from the shortlist 3 finalists will be recommended. The winning team will win a trip to France. During the Award Ceremony the winning team will be announced and awarded with their prize.

100% light fastness, no whitening – Best results for Konica Minolta production printing systems With degree “6” in the Blue Wool Scale (1) the Fogra Forschungsgesellschaft Druck e.V. acknowledged the Simitri® HD E toner from Konica Minolta – used in all current production printing systems (2) – a very good light fastness. This result is completed by a refresh certification for food safety by TÜV Rhineland and for Deinkability by INGEDE, which previous Simitri® toners in former production printing systems of Konica Minolta achieved already in 2011 respective 2010.

Depending whether a print product is exposed to daylight or artificial light in indoor rooms, different requirements are made to the used materials to avoid significant colour changes through light exposition. Light fastness is an important quality criterion for graphic communication providers and in-house print rooms as this ensures that print products do not lose their quality by whitening. With the very good Fogra test results the Simitri® HD E toner has now been acknowledged that customers can rely longer on their product’s light fastness printed on a Konica Minolta production printing system. Furthermore, the afresh certification of a good deinkability by INGEDE ensures thus professionals who already use one of the current production printing systems or are planning to buy one can be sure that they are not printing at the expense of the environment while achieving excellent deinking properties and contribute to further closing of the paper loop. The re-approved food safety certification by TÜV Rhineland gives additionally new opportunities

Scan the QR code for direct access to the Simitri HD E brochure.

for entering new markets like package printing. The TÜV Rhineland AG and INGEDE e.V., both with their headquarters in Germany, are operating European wide. The German Fogra Forschungsgesellschaft Druck e.V. sets up ISO norm standards which are disposed worldwide. With all three reports Konica Minolta offers to graphic communication providers and in-house print rooms the most flexible production printing systems. “With the new Simitri® HD E toner we have developed a toner that is considered qualitative the best so far. This is further underlined by the three independent reports. So we are proud to offer our customers such fantastic opportunities,” emphasises

Karl-Friedrich Edenhuizen, ProductManager Colour Devices, Konica Minolta Business Solutions Europe. (1) For testing the light fastness Fogra is using the Blue Wool Standards (degrees 1 to 8), where degree 1 stands for “fugitive” and 8 for “good light fast ness”. (2) The following production printing systems of Konica Minolta use the Simitri® HD E toner: bizhub PRO C1060L, bizhub PRO C1060, bizhub PRO C1070, bizhub PRESS C1060, bizhub PRESS C1070, bizhub PRESS C1070P, bizhub PRESS C1070P, bizhub PRESS C1085, bizhub PRESS C1100

GOLF PRE-EVENTS 20/21

Kenya followed suit with 2nd event at the end of November 2014

Express Automation “tests” the grounds! Express Automation in st Kenya hosted the 1 Express Automation Invitational Golf Tournament on the 28th of November 2014. Here is a photographic impression of the day organised at their local golf course, The Windsor Golf and Country Club in Nairobi. Sounds familiar? It should as this is the course where the final event will take place, the Konica Minolta CAMEA Golf cup on the 27th of February 2015. A great first impression of the course you will be playing on during the Konica Minolta CAMEA Golf Cup.

• From left to right: Gautam Vidyarthi- Overall Winner, Priyesh Shah and Archith Rao - both from Express Automation.

Techno-Pointe Tunisia

In collaboration with La Soukra Golf Club, Techno-Pointe and Konica Minolta organised their golf tournament in Tunisia. The tournament took place on the 17th of January 2015 and was a great success. With the number of participants exceeding all expectations and reaching a staggering 72. All

participants came from Tunis and Hammamet. The winner of this first annual event is Mr. Nadhir Ben Ammar, who will participate in the final Nairobi golf event on the 27th of February. The five runners up were all awarded with a tablet computer for their efforts and participation.

GOLF PRE-EVENTS 22/23

Office Group Ltd. - Malta On the 25th of January 2015, the last pre-tournament, ahead of the final tournament in Nairobi, took place in Malta. Organised by the local Maltese distributor, Office Group Ltd. The tournament took place at the Royal Malta Golf Club with its stunning historical grounds and buildings. The tournament started at 8.20hrs and the last flight came in at 13.15hrs. The

• In the middle the Winner Mr. Herbert Froehlich ∆

• In the middle 2nd place winner Mr. Paul Gray ∆

• In the middle 3rd place winner Mr. Naum Janakiev

awards presentation took place before lunch and a charatable donation of €500 was handed over to Puttinu Cares representative Mr. Noel Bugeja. A luncheon followed and was attended by the Club Captain, Ronald Feenan and the Lady Captain Doreen Balzan. Thanks were expressed by Robert Micallef on behalf of Office Group ltd., and the Club Captain Mr. Feenan thanked organiser Office Group Ltd and Konica Minolta for sponsoring the tournament.

• Donation presentation to Puttinu Cares ∆

The first Konica Minolta - CAMEA Golf Cup took place on the 27th of February 2015. The location was the Windsor Golf and Country Hotel in Nairobi, Kenya and as you can see from the pictures the course and the surroundings where stunning. The event was the closing event for the pre-tournaments taking place throughout the CAMEA area. The tournament was won by the guest from our Moroccan Distributor ARKEOS - Mr. Youssef Oudghiri and for the ladies it was Mrs. Rina Marie Jacobs - Ladies Club Captain of the Windsor Golf Club. They both will be defending their title during the next final event which will take place in February 2016. The event was a tremendous success and we look forward to organising this years pre-tournaments together with our distributors. Weâ&#x20AC;&#x2122;ll see you all at the final in...

GOLF FINAL EVENT 24/25

Konica Minolta - CAMEA Golf Cup, Nairobi - Kenya

IGNITE PRODUCTION PRINTING CERTIFICATION TRACK The printing industry is undergoing fundamental changes. A print provider is now expected to do more with less, and in order for them to be ready for the constantly evolving digital economy, it is vital they identify their customers’ pain points and take a deep look at their internal processes along the entire value chain. IGNITE gives you all the insights you need to engage professionally with production printing customers! This Production Printing Certification Track is divided into four certification levels offered over a period of four years and is designed to create a common structure to successfully engage customers in a production print environment. IGNITE Bronze - Web-based training • COMPASS Skill Set – Production Printing Essentials • COMPASS Skill Set – Advanced Production Printing A prerequisite to join the IGNITE classroom training is to complete these two skill sets, which are part of COMPASS, the European Konica Minolta certification system. IGNITE classroom training Experience how a slight change in customer approach can make a world of difference. This training is designed to create a common communication structure to successfully engage production printing customers. IGNITE Silver - Web-based training Learn how to develop new business opportunities in production printing: business challenge, workflow automation, colour control,

Scan the QR code for direct access to the IGNITE brochure.

web-to-print, in-line finishing and variable data printing, referring to the content of DIGITAL1234. The main principle is: “Getting your customer’s house in order”. IGNITE+ classroom training Receive insights into the competition, what they have to offer and focus on how to eff ectively use DIGITAL1234 and the IGNITE content when engaging customers. The objective of the training is to increase the number of opportunities for selling solutions and equipment to both existing and potential customers. IGNITE Gold - Web-based training Learn how to raise process efficiency and optimise workflows by developing new business opportunities: cross-media, photo merchandise, wide format printing, book publishing, transpromo and environmental sustainability, referring to the content of DIGITAL1234. The main principle is: “Support your customer in growing his business.”

and understand why these concepts (e.g. marketing services, managed services, data centre or IT services) are important for the company. Benefit from this excellent opportunity to think outside the box of production printing. IGNITE Xtra classroom training* By the end of this course, all participants will speak the same customer-oriented language, act cohesively with their teams and know how to implement the IGNITE structure in their sales teams. How you benefit from the IGNITE Certification Track? Gain an understanding of production printing customers. Experience how a slight change in customer approach can make a world of difference. Know about our competitors and what they offer – so you can differentiate your Konica Minolta solution from theirs. Engage customers with a more customer than product-oriented approach.

IGNITE++ classroom training Learn to analyse competitors’ off ers (based on two examples) and to diff erentiate a Konica Minolta proposal from the competition’s. Achieve a better understanding of DIGITAL1234 and improve your ability to use the various tools when engaging customers. Improve your questioning techniques to better engage and further develop customer relationships on a business level.

Target group Production printing account managers, pre-sales consultants and sales managers.

IGNITE Platinum - Web-based training Gain an insight into Konica Minolta’s non-production offering

For more information, please contact Pauline Galea via pauline. galea@konicaminolta.eu.

Duration Four years; one level per year The web-based trainings are available in English. The classroom trainings are held in English, Swedish, Portuguese, Dutch, German, French, Spanish, Italian.

Tranining short news

by Pauline Galea

Language Support for iTraining With “Competitive Encounter” The the language support for iTraining has forbeen the bizhub C224e to C554e sales expanded. Amongst others, most representatives will getare a now helpful tool of the current models equipped pointing out outstanding strengths to with subtitles in Russian, Portuguese, show the competitiveness of this new Czech, Turkish and Ukrainian. colour device. The specifications weightedare: against Current availableare languages each and marked with traffic • other German lights indicate the weaknesses and • toEnglish disadvantages • French of the competitor’s systems. Fourteen new competitor • Danish models were recently added. All • Dutch judgements are based upon the current • Finnish • • • • • • • • • •

Norwegian Turkish Portuguese Ukrainian Russian Japanese Bulgarian Italian Spanish Swedish

Discover iTraining at: www.itraining.konicaminolta.eu Username: konicaminolta Password: bizhub

iTraining for PageScope Mobile is now available Our first iTraining for apps explains the basic functions of PageScope Mobile such as printing, scanning and sending via iOS or Android mobiles. For now the iTraining is available in English and German. You will find the new iTrainings under the “APPLICATIONS” tab. The most current iTrainings have been uploaded to a more powerful video platform. This will improve the video performance especially in Asia, Australia, New Zealand, Canada and USA. Further products will follow step by step.

TRAINING 26/27

Mplus/Compass Announcement As you are aware, we have state-of-the-art in colour MFPannounced market on several that our e-learning (segment 3 / occasions 4 / 5).

system will no longer be available on a free of charge 1st of April Complete URLbasistoas from Competitive this year. Encounter bizhub C224e to C554e v2.0 However, after discussions / December 2013 various Document (Word from the management together and PDF) on InfoHub Web Server: with our Konica Minolta Academy, it has now been decided to continue to offer https://infohub.konicaminolta.eu/4125 ALL Mplus trainings without any charge 6D65003A2928/0/3CDBEC98EC55E to ALL CAMEA distributors for the new B83C1257C3E003ABB85?OpenDocu financial year (FY15). ment TheComplete good performance andbyfrequent and URL to Side Side activity bizhub by the majority of v2.0 your database C224e to C554e employees helped to achieve this positive decision. Furthermore, no charges will apply for any of the COMPASS modules. We are very happy with the way this Sales Track has been integrated in the daily work of your sales employees. So far, around 200 Compass skill sets have been successfully completed only in CAMEA area and we consider this a

very good result. May we remind you that this is an education track which reflects our business goals + strategy, providing necessary knowledge to become a professional Sales Consultant so if you have not already done so, we encourage you to take the necessary actions required to make COMPASS a success within your organization too. We hope that you take once again full advantage and expect that we will see an increase in Mplus activity within the coming months for the CAMEA region. As a first step, it would be greatly appreciated if share this information within your organization.

Key Operator Training CAMEA We are pleased to announced that we have now scheduled an additional Key Operator Training, dedicated exclusively for the CAMEA region. This Training session is being organized in collaboration with our KM BEU Academy and will be held at Konica Minolta offices in Istanbul, Turkey on the following days:

Should you be interested to send a representative from your company, we kindly ask you to send a mail to my attention – if possible not later than Mid-May. Please also do not hesitate to contact Pauline Galea for any other information you may require.

Week 32: 3rd – 7th August 2015 Customer Training BEU Train-the-Trainer programs

2015-2016

You can find attached again the brochure you have already received earlier this year concerning this Training however as already mentioned above, this session will be especially catered for CAMEA partners’ needs & propositions. (Note : This Training applies only for those partners authorized to sell the PP range of products) Total number of participants would be Min 4 to Max 6 (1 per distributor) – and we will register the participants on ‘first come first served’ basis.

Use the QR code to download the Key Operator training info.

Japanese Brands in the Iraqi Market Technostar, our Distributor in Iraq was honered with a visit from the Deputy Chief of Mission - Minister of Japan.

Recently Technostar, our distributor in Iraq, was honoured with a visit of Mr Kansuke Nagaoka (Deputy chief of Mission-Minister) and Mr.Masaaki Honda First Secretary in Embassy of Japan (Economic Section They took their time to visit the Technostar offices in Baghdad. Mr. Ahmed Moshen from Technostar told us about the event; “Mr. Nagaoka, visited us last week and we discussed the business opportunities and ways to support the Japanese brands distributors in the Iraqi market. He was very supportive on finding ways to increase the business between Japan and Iraq and we hope we can build on that.”

Konica Minolta Business Solutions Czech

opens its first Client Briefing Centre in Brno Konica Minolta Business Solutions Czech opened the first Client Briefing Centre of European Business Innovation Centre (BIC) in Brno on March 18, 2015. The BIC concept is part of the global strategy transforming Konica Minolta from a supplier of hardware in a provider of new services, through Open innovation approach with customers and partners. The Brnobased centre will be the Client Briefing Centre of BIC Europe realizing the open innovation.

Attached to the Client Briefing Centre is an Innovation Services Lab, designed to develop new technology solutions to provide accelerated growth opportunities through Konica Minolta and client incubations. As an engine of growth for Konica Minolta Inc. business, the Client Briefing Centre will look to work closely with a diverse range of entities, to include research institutions, partner companies, start-ups, to develop new business areas, products, services, and technologies. The Client Briefing Centre will have a broad focus with the goal to add new business and product lines

that will bring emerging and disruptive solutions into Konica Minolta’s portfolio. Through the Client Briefing Centre, Konica Minolta will work to gain a deeper understanding of its customers’ evolving needs, industry forces and technologies that are reshaping businesses. The Brno Service Lab will then incubate, create next-generation products, invest or acquire solutions that will deliver differentiated value propositions to Konica Minolta and its clients. The Client Briefing Centre will also nurture entrepreneurship and support our brand promise to give shape to new ideas.

LOCAL NEWS 28/29

Charterhouse expands to US market Charterhouse PM Limited, a 100% owned company of Konica Minolta Business Solutions Europe, with headquarters in London, UK, continues its expansion into The Americas by establishing Charterhouse USA, Inc., led by President and COO Patrick Fogarty.

The company will be located in Ramsey, New Jersey, in the premises of Konica Minolta Business Solutions U.S.A., Inc. Charterhouse delivers marketing services solutions across procurement (print management), production (studio and creative production) and customer engagement (digital, data and creative services) activities, bringing ideas to life through expertise in service delivery, creative thinking, colour & brand management, innovation and sustainability. Charterhouse customers are prominent organisations and brands across the consumer goods, automotive, oil & gas, retail, telecoms, technology and utilities sectors. The expansion of Charterhouse is a strategic step towards delivering global solutions for these and other major global entities. Furthermore, Charterhouse is already generating interest from a number of major North American organisations. The expansion enables Charterhouse to support existing and new clients in the world’s largest marketing services region. “This is an exciting time for Charterhouse, with many of our clients talking to us about extending our coverage for them in the Americas. Our strategic development plan will see us continuing to invest in key people, our proposition and our wide global footprint to meet the evolving marketing services needs of the global brands we support”, Gary Mahoney, Charterhouse CEO, comments. “The reputation of Charterhouse is strongly established with global

Scan the QR code for direct access to the Charterhouse website.

organisations and we are ideally positioned to execute their marketing services, channelling our expertise in delivering procurement solutions combined with strategic innovation, multi-channel delivery, sustainability and colour management initiatives,” Patrick Fogarty adds. About Charterhouse Charterhouse is a Global Marketing Services company that manages the creation, production, sourcing and distribution of printed and digital communications. Established over 40 years ago in London, UK, today Charterhouse operates across 35 markets, employing over 350 staff. Charterhouse was acquired by global giant Konica Minolta in 2012, as part of the businesses’ plans to develop a wider portfolio of services with technology and data underpinning their print, digital and social offerings. In December 2014, Charterhouse announced the acquisition of INDICIA, a leading UK customer engagement agency as a strategic step in developing an integrated marketing services capability to meet the market’s drive towards digital marketing. Charterhouse works with some of the world’s top brands across multiple territories, striving to truly understand their marketing goals and delivering the most innovative, cost effective and sustainable solution for them. With deep expertise across marketing procurement & production as well as digital & customer engagement channels Charterhouse is well placed to extend its coverage across the global outsourced marketing services arena, as clients look for greater efficiency, quality and consistency from their marketing activities.

Daily updates are posted on Facebook containing the latest developments, so why not hit the “Like” button and keep up to date with CAMEA. Click on the Facebook logo for a direct link to the CAMEA Facebook page.

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Follow us on YouTube. Konica Minolta has their very own channel and with loads of educational and informative videos to choose from, there should be something for everyone. Just click on the logo and subscribe to the channel.

 If you have an editorial contribution available you would like to feature in the next issue of CAMEA Connect, please feel free to submit your contribution before the 28th of December 2014. You can email this to: camea_newsletter@ konicaminolta.eu We will be in touch! All other ideas, feedback and suggestions are more than welcome too! We look forward to receiving your emails. Until we meet again.

Ranked First Place in the Overall Manufacturing Sector in the 18th Nikkei Environmental Management Survey!

Konica Minolta, Inc. was ranked first place in the overall manufacturing sector in the 18th Environmental Management Survey conducted by Nikkei Inc. Ranked first place among 419 manufacturing companies that participated in the survey. Received high praise for our “Environmental Management Promotion System,” “Product Measures” and other categories. Recognized for our initiatives which go beyond the scope of our group and help customers and other members in society reduce their environmental impact.

The environmental management at Konica Minolta integrates solutions for environmental issues with business development. Our Eco Vision addresses issues and sets targets in order to protect the environment of our one precious earth. Our environmental plan integrates a management plan that sets targets for matching business growth with contributions to society. Our approach covers a broad range: product development, procurement, manufacturing, sales, services and customer use.

In addition to the Nikkei Environmental Management Survey, Konica Minolta has received high praise by other organizations as well. RobecoSAM Gold Class, CDP Leadership Positions, Dow Jones Sustainability Index, FTSE4Good Global Index, etc. Received high praise as a business that supports sustainable growth and as a reliable investment destination.

ENVIRONMENT 30/31

Ranked first place in the Overall Manufacturing Sector in the 18th Nikkei Environmental Management Survey In particular, our initiatives with the following features received attention.

Konica Minolta, Inc. was ranked first place in the overall manufacturing sector at the 18th Environmental Management Survey conducted by Nikkei Inc. (Published in Nikkei newspaper on January 25, 2015) 1,729 manufacturers were invited to take the survey and 419 companies responded. A list of the top 20 companies is shown below. (Figure 1)

Konica Minolta was praised specifically on these two points, for using the environmental expertise and experience developed over many years to go beyond the scope of the Konica Minolta group and help customers and other members in society reduce their environmental impact.

Figure 1: Top 20 manufacturers

2014 Rank 2013 Rank 1

Score

Company

(full score: 500)

Konica Minolta

489

Toshiba

486

Canon

486

Toyota

485

Nissan

482

Denso (Toyota subsidiary)

481

Sumitomo Elec.

480

Komatsu

479

Honda

478

Panasonic

476

Fuji Film (FX)

476

Keihin (Honda subsidiary)

476

Canon Elec.

476

YKK

476

Sharp

474

Ricoh

473

Brother

473

YKKAP

473

Toyoda Gosei (Toyota subsidiary)

469

Hitachi

469

(1) Technology support in energy savings and waste reduction for suppliers (2) Advising customers about environmental management issues

(3) Using sustainable plastic made with recycled materials We created our own unique materials technology to use recycled PET and polycarbonate bottles for the outer casing on multi-functional peripherals (MFPs) for the first time in the industry. (Figure 3) Figure 3: Using recycled PC / PET materials PC/PET bottles

Recycled PC/PET plastic

bizhub series of MFPs

High rate of recovery, stable procurement possible

Strong recycled plastic with high flame resistance developed

Recycled PC/PET plastic used in outer casing material

Each MFP uses recycled PC/PET plastic equivalent to about sixteen 500 ml PET bottles and two 5 gallon PC bottles.* * bizhub C554e series of color MFPs

The environmental management level in this survey was analyzed based on 5 categories: “Environmental Management Promotion System,” “Pollution Measures and Biodiversity Correspondence,” “Resource Recycling,” “Product Measures” and “Measures for Global Warming.” The evaluation was based on both the environmental measures and business growth. Konica Minolta was awarded high marks in all categories. (Figure 2)

Konica Minolta adopts energy saving and resource saving initiatives, not only for reducing CO2 emissions, but also as important activities that are essential for maintaining a competitive edge, which lead to lower production and material costs and help global development. In addition, we are using the successful models and examples in our environmental activities at the Konica Minolta group production locations to help our partners strengthen their competitive edge and reduce their environmental impact at their own plants. We send a specialist from Konica Minolta to the plant to assess the energy savings and focus specifically on strategies concerning policy proposals and other collaborative activities.

Figure 2: Score chart for Konica Minolta

1 Environmental Management Promotion System

5 Measures of

Global Warming

100 80 60

2 Pollution Measures and

Biodiversity Correspondence

40 20 0

4 Measures on Product

3 Resource Recycling

KONICA MINOLTA MAKES HISTORY Winning the A3 MFP Line of the Year Award for the fourth year in a row

There could hardly be a better start for Konica Minolta Business Solutions into 2014 than with winning the BLI’s A3 MFP Line of the Year for the fourth time in a row – unparalleled in the decades-long history of BLI Awards. Each year Buyers Lab, world’s leading provider of information and testing services to the document-imaging industry, awards the vendor whose product line is best, based on an extensive list of criteria. Konica Minolta convinced the jury across all areas - reliability, image quality, ease of use and productivity.

www.konicaminolta.eu

Konica Minolta Business Solutions Europe GmbH Europaallee 17 30855 Langenhagen Germany Tel.: +49 (0) 511 74 04-0 Fax: +49 (0) 511 74 10 50