CAMEA CONNECT
ISSUE 11
Istanbul - Distributor Meeting 2015
2015
12
NEWS FROM THE CAMEA AREA – TECHNO PRINT 2015
17
BLI PICK AWARD BIZHUB 4020
20
ACCESSIBILITY PACK
IN THIS ISSUE:
LATEST NEWS
TRAINING
04 – Konica Minolta enters new market 06 – Staff Profile 08 – New Investment Koncia Minolta 09 – Document Navigator Series 10 – CAMEA Solutions Matrix 12 – drupa 2016 18 – Distributor Meeting Istanbul 2015 23 – Follow Us
04 – Konica Minolta enters new market 08 – New Investment Konica Minolta 17 – BLI Summer Pick Award bizhub 4020 20 – Accessibility Pack 23 – 3rd Generation High-Chroma PP
21 – Training - Short News
TECHNICAL NEWS
COUNTRY NEWS
APPLICATION NEWS
14 – Troubleshooting Guidelines A3 Machines 15 – New Member of the Service Team
12 – Lebanon Brand(ed) new vehicles for Lebanon 12– Egypt Sidhom Printing Solutions Sponsors 16 – Kazakhstan Finance Day Participation Infoland 16 – Gabon Seminar with BS Gabon
09 – Document Navigator Series
Scan the QR code for direct access to the digital version with working links of CAMEA Connect.
Please email your stories to CAMEA Connect camea_newsletter@konicaminolta.eu www.konicaminolta.eu Konica Minolta Business Solutions Europe GmbH Oftec Business Centre 2 Notabile Road Birkirkara Malta Layout Design: Oliver Ukat
CONTENT/EDITORIAL 02/03
Welcome to Issue 11
Dear Valued Partners, As we have landed in the second quarter of our current financial year, we can clearly see it is going to be a year with challenges. Whether political or economical we seem to have them all present in our CAMEA area. That is probably why I can say that I’m happy to inform you that the CAMEA team is almost completed and we will do our upmost to assist you in your day-to-day tasks/business of representing the Konica Minolta brand in your country. With positive thoughts we look back to a very successful Distributor Meeting in Istanbul. We appreciate your participation, time and dedication during this event. Again we learned from each other through networking, case studies and listening. Let’s keep it up and build further on a very successful partnership. In this issue we would like to bring to your attention the valuable sales training that was held in Lebanon. The participants were introduced to a new concept of sales training. The training was conducted by Dirk Wetzel and David Fava. More of this kind of trainings will be rolled out throughout the CAMEA area. Watch this space! If you have not registered yet, please may I remind you to register for the PP training in Langenhagen in November. For more information on this event you can contact Ugur Bozat. Looking forward to seeing you all again in the near future.
Yours, Mark Oldfield Senior Area Manager CAMEA & Head of Malta Offices International Sales Division (ISD) Konica Minolta Business Solutions Europe
Celebrating a premiere: Konica Minolta enters the industrial printing market Konica Minolta presented at Labelexpo 2015 its first full-digital label press system, which will fill the gap between entry-level and high-end digital label printing presses. The bizhub PRESS C71cf is ideal for profitable short to mid runs for an affordable investment. Converters approaching digital engines benefit from its ease of operation, production flexibility, quicker turnaround and variable data printing functions. This is the first step of Konica Minolta in offering an innovative industrial printing portfolio. In spring of 2016, Konica Minolta will present KM-1, a revolutionary four colour digital printing machine. Premiere at Labelexpo 2015: With the introduction of its first digital label printing press system bizhub PRESS C71cf, Konica Minolta provides label converters with an efficient answer to the rapidly changing nature of print requests. In the past few years, producers of consumer and industrial goods have modified their approach towards labelling, avoiding the stocking of labels. Today, about 60 percent of converters’ print jobs are less than a run length of 10,0001. The bizhub PRESS C71cf is a smart answer to this transformation process, as it produces short to mid runs on-demand at a competitive price, provides a quick turnaround time and is easy to use.
Links and Information: Customer Movie “Part of the Family” https://vimeo.com/user9553191/ review/140322807/e0c1b1ccb8 Teaser Movie / 3D Animation “Redefining the Class”
“During the development of this press, we talked to potential customers and listened closely to their needs”, says Toshitaka Uemura, General Manager, CP Business Division/Sales Headquarters, Konica Minolta, Inc. “We are really proud of the outcomes of the extensive development phase and are positive that our new label press serves requirements that are yet unmet within the converter market by filling the gap between entrylevel and high-end digital label printing presses currently available.”
(2014) to 7 billion (2017). “The label industry is shifting towards digital printing. Individualised labelling is also gaining in relevance, and digital printing is the only opportunity for label printers to offer variable data printing”, emphasises Uemura.
Growth market: digital continues to conquer the label printing market According to recent surveys, more than 25 per cent of new narrow web label presses installed worldwide are digital.2 At the same time, growth in all digital packaging and label markets is booming. The latest figures of the marketing research institute Smithers Pira show that the volume of printed square metres in this sector will go up from 4 billion
Successful beta test: outstanding performance at printing house Litho Formas Before presenting its new roll-to-roll digital press at Labelexpo, Konica Minolta tested a prototype machine at the leading Portuguese printing house Litho Formas SA. Miguel Pinto, Managing Director at Litho Formas, summarises the testing phase: “The Konica Minolta digital press fits in with our other presses
https://vimeo.com/user9553191/ review/135843210/20ebe4240f
PRODUCT NEWS 04/05
INTERVIEW
perfectly. It is ideal for small to medium-sized label companies – although I could also see some bigger label converters being interested in it as a complement to their bigger digital presses.” Litho Formas also confirmed the high quality output of the C71cf press: “The solids are better than we can achieve with flexo, particularly on difficult colours like blue. The text is very sharp, and the vignettes fade well to zero. The halftones are offset, not flexo quality.” To achieve its highest performance, the device uses a dry toner electrophotographic imaging engine and will print roll-to-roll CMYK at 13.5m/min at a native solution of 1200 x 1200 DPI / 8 bit. Maximum unwind/rewind diameter is 500mm (20in). The continuous feed printing system is capable of printing a wide range of self-adhesive and nonadhesive material, including coated and uncoated paper, polypropylene and synthetic paper. The main application areas are labels for beverages, liquors, industrial goods, household products and food. Outlook: More print innovation from Konica Minolta Konica Minolta is No. 1 in terms of market share for Production Printing in Europe.3 With its innovative label printing press design, it now opens the doors to the industrial printing market to create new value
and innovations for its customers’ future business success. The next innovation coming soon: At drupa 2016, Konica Minolta will present its KM-1, a four colour printing machine with UV inkjet sheet system, capable of printing onto larger format B2+ sheets, which carries forward the company’s growth in the industrial printing market.
Foot-notes: 1
Source: What do converters want?,
InfoTrends, 2012 2 3
Labels and Labeling, James Quirk, 2013 Infosource
(2014),
http://www.
konicaminolta.eu/en/business-solutions/ company/newsroom/press-releases/presssingle/article/konica-minolta-defends-itsmarket-leadership-position-in-europe.html
The digital label press system bizhub PRESS C71cf will be available in Europe from February 2016.
Links and Information:
For more information about bizhub PRESS C71cf, please visit:
http://www.konicaminolta.eu/ bizhub-press-c71cf
http://w w w.konicaminolta.eu/ bizhub-press-c71cf
bizhub PRESS C71cf Datasheet:
Website:
http://infoportal.konicaminolta.eu/ search/results.aspx?k=Distributio nUniqueId:3f8739c8-06f3-4d9ebc5c-69c2efb9f9f9 D1234 Whitepaper for the Digital Label Printing Opportunity: http://infoportal.konicaminolta.eu/ search/results.aspx?k=Distributio nUniqueId:40d566ec-2658-4ac1b6b7-d9cae0cbff08 Facts & Figures Label Printing http://infoportal.konicaminolta.eu/ search/results.aspx?k=Distributio nUniqueId:2aa1fe95-d8eb-4fc38dfb-60773a8565b2
STAFF PROFILE
Mounir Meghraoui - Regional Business Consultant for North/West Africa
In Issue number 11 we wanted to find out what is behind Mounir Meghraoui. Our Consultant for the French speaking regions, based in Morocco.
Could you tell me a bit about yourself? I am always myself. I’m a family man who likes spending my free times with my wife and family especially because they don’t see me as much as they want to. What is your background? After my degree in finance, I worked as a financial advisor and then I figured out that I was better in selling rather than counting. I worked for several companies like HP, Lexmark before starting with Konica Minolta. Where would you like to be in your career five years from now? I hope that in 5 years from now, I will be in a higher position with more responsibilities. Was there a person in your career who really made a difference? Without any doubt, it’s my first Manager, who always told me that my place was in the field and to bring business rather than
behind a desk counting the numbers. Because of him, I am what I am now and he became one of my best friends. Can you describe a typical day or week in your position? This is what I like most about my position, I meet so many new people every day and learn a lot from each one and every one. My typical day is a constant flow of meetings and at the same time following the news to keep in touch with what is happening in my territory. The other task that I “practice” a lot is being on the phone. What is your personal mission statement? I would like to visit as many countries in the world as possible and discover new cultures and meet new people. What are you most proud of?
I am proud of what I am now since I grew up in a difficult neighbourhood. I watched most of my childhood friends getting into drugs and sometimes jail because of addictions. Because of my studies and achieving my degree, I met wonderful people whilst working for big companies. This makes me really proud of myself! What do you like to do most in your spare time? I like spending time with my wife and family and having fun with my friends. What are your lifelong dreams? I would like to go on a boat trip around the world. I have been dreaming about this ever since I was a child. Tell me one thing about yourself you wouldn’t want me to know. I like driving fast, very fast, but since I will not replace Paul Walker in Fast and
STAFF PROFILE 06/07
Furious 8, I like practicing everywhere when I have the opportunity. I know it’s a bad thing and that I am breaking the law each time, but the adrenaline that I feel during these moments is my biggest sin. There’s no right or wrong answer, but if you could be anywhere in the world right now, where would you be? Miami Florida, because it is the city for me that never sleeps and it drives me crazy each time. What’s the last book you read? Under the Dome by Stephen King He is one of my favourite authors.
What magazine(s) do you subscribe to? L’Economiste which is a Moroccan Financial newspaper. What’s the best movie you’ve seen in the last year? Hangover III, the craziest movie ever. What would you do if you won the lottery? I can’t imagine this otherwise I will stop working and start playing. But I am not lucky in those games
with my friends in the forest just before midnight because we were challenged by some other children and that we will not be able to go deep in the forest during the night. The way that we didn’t panic even with all the crazy sounds that we were hearing. It took us 3 hours finding our way back, not only did we become best friends after that but for sure it is my best childhood memory.
Who is/are your hero(es)? My Mother, she always supported me and pushed hard and for this she is my hero. If you could choose one super hero power, what would it be and why? Mind Control like Professor Charles From X Man; may be with it, I can control world leader’s mind and change the world and make it a better place for living in peace. What is your favourite memory from childhood? My best memory is to get lost
In the next issue of CAMEA Connect we will be speaking to Carolin Kalk. The new Assistant to the CAMEA Team.
New investment of Konica Minolta offers R&D career opportunities in the Czech Republic
Today, Konica Minolta, Inc. (Konica Minolta) opened in Brno, Czech Republic, its first Research and Development (R&D) centre in Europe. It will focus on product development in the field of data automation, digital work environment, 3D printing systems and wearable electronics. Czech IT specialists and researchers have the opportunity to be a part of the development of a new generation of products for customers around the world.
This is the second investment after the company established the first Client Briefing Centre of Konica Minolta Business Innovation Centre (BIC) in Brno in March. Its goal is to seek business opportunities, collect ideas and customer demands and develop new business models. The R&D centre will be responsible for the technological development and implementation of innovative products and solutions, based on the insights given from the Business Innovation Centre. Both centres in Brno plan to hire more than 100 IT experts within the next few years. “Given its favourable combination of a pool of qualified IT experts and
From Left to right: Norihisa Takayama, Tomáš Bednář, Kunihiro Koshizuka and Dennis Curry. research and development institutions, Brno metropolitan area has become a strategic location in Europe for Konica Minolta”, says Dennis Curry, Vice President & Director, Business Innovation and R&D Europe. “The establishment of the Client Briefing Centre of Business Innovation Centre in March this year was a first part of our innovation ecosystem. It focuses on customers, business partners and customer modifications excellence, while the R&D centre complements with technological and research excellence. The new generation of products, which will be developed by our Czech specialists, will be a part of the portfolio we offer globally.“ The R&D team in Brno will be responsible for Smart Systems research and development area. It incorporates development of intelligent sensor systems, solutions for data automation, data semantic understanding and the digital workspace automatisation. The wider European R&D team will also focus on research of 3D printing devices and systems, wearable technology and new medical devices. “With our new technologies we want to help our customers to save time, reduce costs and simplify the management of all data, information
and processes in today’s office and industrial environment“, said Matej Dusik, R&D Strategy and Technology Manager at Konica Minolta R&D centre in Brno. The R&D centre in Brno is the first established in Europe and one of the three existing centres worldwide. The first one is in Tokyo, Japan, and the second one in San Francisco (San Mateo), USA. The team in Brno will be managed directly by R&D Management based in London and will work closely with Konica Minolta Business Solutions in the Czech Republic as well as the whole European network of innovation labs. The establishment of the Brno R&D centre is the first step in the wider global corporate R&D strategy. The next centre will be opened in Munich focusing on healthcare technologies. Further R&D centres are planned in London and Berlin. The establishment of worldwide R&D centres and Business Innovation Centres is a part of Konica Minolta’s strategy to support the company’s transformation from a hardware supplier to a business solutions provider offering innovative products and services. Konica Minolta is making serious investments globally to expand its ICT services portfolio as well as existing technology focus areas.
NEWS/APPLICATION NEWS 08/09
Document Navigator Series by David Fava - Business Development Specialist
In the last two issues, I introduced the Solution Matrix, with the aim that this could help guide you in selecting the appropriate solution for your prospects – depending on the prospect’s size. If there is any feedback on this from your side – or if you think we should add something else to this Solution Matrix, please feel free to pass on your suggestions directly to me via e-mail. We continue to explore the Solutions that are listed in the Solution Matrix and on the agenda this time we have the Document Navigator series. Document Navigator offers 2 versions of the software; - the first one bearing the same name, Document Navigator and, - the second one, which is lite version of it called Document Navigator Essentials (DNe) About Document Navigator Essentials; Customer Size: S - M The main functionalities that Document Navigator Essentials offers can be clearly summed up in the picture below – making it an ideal Archiving Solution with the possibility of having various direct connectors such as SharePoint and Google Drive. Capturing and Conversion The documents are captured from predefined Windows folders or from the MFP itself. Whenever a document appears in the specified folder, it is automatically picked up and processed according to the workflow specification set forth by the user. Automatic conversion into the most popular electronic formats is supported, including Word, Excel, PDF, JPEG, TIFF, XML, PDF/A. Bar Code Recognition Document Navigator (both versions) comes with an integrated barcode reader. 1D barcodes can be
read and the recognised values used for document processing. In addition, documents can be separated by inserting sheets with barcodes before scanning. Users can thus combine multiple documents into a single scan job. The barcode separators ensure individual processing. Zone Recognition Zonal recognition enables recognition according to predefined zones. This capability is extremely useful for automation, since content can be read out and set for example as metadata or included in the document name. The latest version of DNe is v3.1. This can be downloaded as usual from our CSES Portal (DLEU1410393EN). Some of the new features include; • SharePoint Connector can now create none existing folders • Much faster loading of DNe at the MFP • ABBYY page-counter variable
About Document Navigator Document Navigator Server);
(aka
Customer Size: M - XL Data can be captured from various sources, including Konica Minolta devices with OpenAPI, desktop computers via the desktop client, e¬mails received by a registered e¬mail server, databases, FTP servers, and Windows folders monitored by Document Navigator. The server
version also offers OMR functionality which facilitates reading out surveys, helping to analyse, process or distribute the content, depending on the mark¬-up. Documents can be stored in several ERP/DMS/CRM/databases or Cloud environments, including SharePoint, Google Drive, Windream or Docuware. Even an XML generator is provided ensuring support by most electronic systems. The latest version of Document Navigator is v4.2 and can be downloaded on our CSES Portal. The new version boasts a; • New web client • New document cleaning and manipulation module • New Evernote connector Load-balancing is also possible now making it an attractive solution for tenders. Frequently, I receive queries regarding the capabilities of the OCR engine. The new ABBYY engine (which is that part that makes OCR possible) is a very good upgrade to the previous models. This can also do OCR of Arabic language – however, it is worth noting that this is not yet perfected – so, some minor technicalities might arise when trying to do OCR of an Arabic document – however, these are always aspects which our development team constantly works on!
CAMEA Solu Office Solutions Application Name/Category
Cloud & Mobile Printing
Device Management
Output Management
User & Cost Management
bESTGuard bEST Message bEST Payment
• •
•
bEST Personal Copy bEST Personal Print
•
bEST Personal Scan Document Navigator Essentials Document Navigator Everyone Print
•
PageScope Account Manager
•
PageScope Authentication Manager PageScope Mobile
• •
PageScope My Panel Manager
•
PageScope My Print Manager PageScope NetCare Device Manager
•
•
•
•
•
Pcounter: Pcounter CDK & CDK Counter Pcounter embedded Pcounter Print & Release App & Mobile Gateway - Pcounter Web Cashier - Pcounter Web Report - Pcounter WebPay Unity Document Suite YSoft SafeQ5: Authentication Module
•
Print Roamning
•
Reporting
•
Credit and Billing
•
Rule Based Printing
•
Scan Management Mobile Print
•
• •
Production Printing Solutions Application Name/Category
Cost & Coverage Analysis
Variable Data Printing
For more
Workflow & Make-ready
Web to Print Solution
Color Care V2 Color Coverage Analyzer
•
Color Profiler Suite - Fiery Direct Smile
•
Fiery Impose/Compose Planet Press 7.5
• •
Printgrovve JTMan 5
•
Printgrovve JTWeb 5 Printshop Mail
• •
SOLUTIONS MATRIX 10/11
utions Matrix For more information on any of the Office Solutions, send an email to david.fava@konicaminolta.eu Connectivity
Document Caputure & Management
Security
Customer Size (in terms of device fleet)
•
Medium - Large
Remarks
Small - XL Small - Medium •
Small Small - Medium
•
Small - Medium
•
Small
•
Medium - XL •
Medium - Large Small - Medium
•
We adopted the solution matrix to your needs and modified it just enough by adding fields such as; Customer Type, Customer Size, definition of Customer Size (rough estimation/indicative figures)
Small - Large Small - Medium Small - Medium
•
Small - Medium Medium - XL
•
•
•
Konica Minolta offers you an extensive portfolio of software applications accompanied by diligent business process consulting, not only to optimise existing structures and workflows but to help you create and set up entirely new work cycles. However, we believe it is time that these solutions are categorized in a distributorfriendly way, depending on their proper target audience.
Free of Charge
Medium - XL
Small - Medium • • Medium - XL
This solution matrix will enable you to better select the best fitting solution for your particular client, case by case – enabling you to build an offer based solely on your estimations. Please Note: Customer size mentioned is only indicative. To adopt a more realistic figure to your local market – classify customer size (by device fleet) according to your business and define what is small, medium, large or XL in your market. Then simply match your outcomes with the sizes as indicated in the matrix and this will give you a clearer idea. Customer Size Map Office Solutions
e information on any of the Production Printing Solutions, send an email to ugur.bozat@konicaminolta.eu
Colour Management
Customer Type
•
CRD - CP - DP CRD - CP - DP
•
Small
1 - 10 Devices
Medium
11 - 40 Devces
Large
41 - 90 Devices
XL
91+ Devices
CRD - CP - DP CRD - CP - DP
Customer Type - PP Solutions CC
Copy Centre
CRD
Central Reprographic Department
CRD - CP - DP
CP
Commercial Printer
CC - CRD - CP - DP
DP
Digital Printer
CRD - CP - DP CRD CRD - CP
drupa 2016 set for success: The new drupa!
Worldwide industry and its global players support this leading international trade fair to present their latest print and cross-media solutions. drupa 2016, the leading international trade fair for print and crossmedia solutions, is already set for success: Worldwide industry and its global players are giving their clear support for the next drupa, and many have booked larger exhibition space than for the previous show. Even now – 8 months before the start of the show on 31st May 2016 – 80 percent of the exhibition space is confirmed as booked. If this trend continues, drupa 2016 will once again, as throughout its 60 year history, be sold out and will cover the entire marketplace relating to print and crossmedia. International global players and market leaders will be at drupa 2016 alongside upcoming and innovative companies from around the world. “touch the future”: Future technologies and markets in sight Under the motto of “touch the future” drupa 2016 will focus more heavily on future-oriented technologies such as printed electronics, 3D printing and inkjet printing with its industrial applications. These innovative tech-nologies are driving the market forward and are
opening up significant op-portunities and growth potential worldwide, primarily in the field of packag-ing, functional and industrial printing. According to Smithers Pira (UK), sales in the packaging print sector will rise annually by four percentage points to US$ 970 billion by 2018. There are also indications of growth in the industrial and functional printing sector. Since 2008 this market, that includes printing processes for the production of decorative and laminated surfaces, ceramics, vehicle parts, promotional items or electronic prod-ucts, has risen annually by 13.4 percent and in 2013 achieved a volume of US$ 43.7 billion. Experts from InfoTrends (USA/ UK) currently value the market at US$ 100 billion. “We recognised the growth potential of these markets very early on and successfully set in motion the special “PEPSO” (Printed Electronics Products and Solutions) exhibition at drupa 2012, for example”, explains Werner M. Dornscheidt. “At drupa 2016 we will cover this topic with additional events in the specialised programme and in the form of special shows, known as “touch points”.” The market for 3D printing is developing even more dynamically. The global market volume is currently estimated at around US$ 2.2 billion. The Association of German Machine and System Engineers (Verband Deutscher Maschinen- und Anlagenbau) that recently founded the
com-pany Additive Manufacturing, is anticipating an annual growth rates of 25 percent. “We have therefore developed the “3D fab+print” brand specifi-cally for this market segment,” says Werner M. Dornscheidt. “At drupa and other relevant Düsseldorf trade fairs, we are joining forces with other ex-hibitors in 3D printing technology and bringing greater focus to the entire topic of 3D”. Crossmedia and multichannel: Printing in the time of the internet, big data, web-to-print & variable data printing. The internet and digital communication overall has changed print in a funda-mental way. This is emphasized by the current “drupa Global Insights” report entitled, “The effects of the internet on printing – the digital flood”. Interaction is the name of the game. Big data, web-to-print, variable data printing and internet-supported tools such as augmented reality and QR codes character-ise and impact the entire cosmos of printed products and the complete work-flow. Here drupa is pulling out all the stops with its highlighted topic of mul-tichannel printing. For more information about drupa 2016, please contact Diana Lavender or email her: diana.lavender@ konicaminolta.eu
NEW(S)
NEWS 12/13
from the CAMEA area
Brand(ed) new vehicles for Lebanon competitor’s systems. Fourteen new competitor models were recently added. All judgements are based upon the current state-of-the-art in colour
With Copytech the “Competitive SAL in Encounter” for the bizhub Lebanon have added C224e to C554e sales 3 new vehicles representatives will get a helpful to tool pointing their fleet. All out outstanding strengths to show branded with the the competitiveness of this office PP range new colourand device. The specifications are weighted in the bright coloured against each other and marked cloud, they are with traffic lights to indicate the definitely weaknesses andstanding disadvantages of of the out on the streets
Lebanon.
Sidhom Printing Solutions Sponsors Techno Print ‘15 Sidhom Printing Solutions - Egypt, represented Konica Minolta and KIP during the Techno print 2015 as one of the official sponsors during this event. Techno Print took place in Egypt from the 27th - 30th of April.
Troubleshooting Guidelines for A3 Machines In this issue of CAMEA Connect, we would like to bring to your attention the below maintenance firmware releases for both Office and Production Printing Products which we believe should be deployed accordingly. We would also like to inform you about the new release of Color Centro and a release of a new troubleshooting guide. Office Printing Machines Mass-Production Program Maintenance Release3 Function Version7 Applicable Models: C224e/ C284e/C364e/C454e/C554e and 224e/284e/364e/454e/554e. Firmware Code: G20-K2 CSES/Knova download code: DLBT1419127EN - Bizhub C364e/ C284e/C224e DLBT1419130EN - Bizhub C554e/ C454e DLBT1419124EN Bizhub 554e/454e/364e/284e/224e This firmware release is based on the previous G20-J9 version and fixes a number of issues such as; • The panel may remain blackout after returning from Power Save mode. • If MFP enters the low power mode after printing jobs from ID&Print Box, it may not return from it. • When printing from Fiery, C-FA14 (Detail code: 0x06AA) may occur. • When printing the document that use specific character, the document is garbled. • The values of MIB for the number of printed copies are decremented when jobs are being performed. For the complete list of fixes and improvements, please see the document included with the G20K2 firmware. This firmware is also available in languages other than EFIGS.
Production Printing Machines Mass production firmware Ver.19(I-ROM/C-ROM) Applicable Models: Bizhub PRESS C1060, C1070, C1070P and Bizhub Pro C1060L Firmware Code: Image Control Program ver. G00-19 Print Control Program ver. G00-19 Scanner Control Program ver. G00-20 CSES/Knova download code: DLBT1502739EN This firmware release is based on the previous G00-18 version and fixes a number of issues such as: • At the Special Parts Counter of service mode, P/N of Developer/M and Developer/C of C71hc is that of C1070. • [Charging Roller Bearing] of Special parts counter of RU-517 is not counted. • C-4840 - Case 1: The Job that has 5 pages, Set number is 10, A4, Duplex, Order is N to 1, Face Up, is held on C1070. And this held Job is output, and then C-4840 occurs in the middle of printing. • C-4840 - Case 2: The Job that
has A3, 15 pages, set number is 10, simplex, bypass paper, is output to sub-tray of FS-521. And C-4840 occurs in the middle of printing. • C-4850 occasionally occurs in the combination of IC-308 + C1070. The cause is memory over. • C-3503/C-3504 Current high temperature error detection mechanism for the fusing lower roller sometimes detects high temperature error (C-3503/3504), although there is no error of fusing lower roller’s temperature. To improve this, we changed the SC detection temperature to proper level. For the complete list of fixes and improvements, please see the document included with the G0019 firmware. Release of Color Centro for Bizhub PRESS C1100/ C1085/ C1070/ C1070P/ C1060/ C8000/ C7000/ C7000P/ C70hc/ C6000, PRO 1060L/ C6000L. - What changed: This is the release
SERVICE AND SUPPORT 14/15
New member of the Service team of Color Centro Ver.2.0.04000. - Newly added function: None - Correction of malfunction: If a job, which is inserted blankpapers to the pdf file with A4 Tab (15mm), is applied Tone Curve Adjustment, the blank-papers aren’t inserted. - Specification Changes: None CSES/Knova download code: DLBT1500191EN For the complete list of fixes, improvements and upgrade procedure please see the document included with the software. Release of the troubleshooting guide ver.1.9 for Bizhub PRESS C1100/ C1085/ C1070/ C1070P/ C1060/ C8000/ C7000/ C7000P/ C70hc/ C6000, PRO 1060L/ C6000L Information included in the new release of the troubleshooting guide: - Image density is lighter on uncoated paper (rough paper) - Coverage setting for the exit toner band - Color Spots (black spots) - First thing in the morning, Attachment of white dusts like a eraser shaving on the paper - Image got blurred affected by ozone (cyclic white band) - Photoconductor (Drum) memory - Developing screw mark (at low speed) - Lines or banding on image due to speed change (shock noise) - Developing roller (44mm) cycle banding (different density) CSES/Knova download TNBT1400078EN.
code:
For the complete list of fixes, improvements and solutions please check the full guide which can be downloaded from CSES. Should you have any queries about the firmware, software, guide mentioned in this article, please feel free to contact us on our team’s email address: scc@konicaminolta.eu.
We would also like to introduce our new member of the Support Competence Center Malta team – Mr. Bruno Godinho. Bruno will be taking the position of a Technical Specialist focusing mainly on Production Printing machines and related Production application software. Having 14 years of experience in this area, Bruno will be an important asset to our team as he will help to strengthen the team’s knowledge in this area and as a result this will enable us to provide even better Production Printing support to you, our Partners, in the CAMEA region. His activities will include: • 2nd level support to all Konica Minolta and Develop partners in the CAMEA region • Replication and investigation of technical issues in our test environment • Collaboration with BEU headquarters to resolve technical issues • Collaboration with BEU to host Production Printing related workshops and events
• On-site technical support for product launches, in-house fairs and assistance for fault troubleshooting where deemed required. • Support for EFI, JT, Printgroove and Directsmile applications Mr. Godinho can be reached via his personal contact details as shown above, via our team’s email address scc@konicaminolta.eu or via a CSES report. Please join us in welcoming him and extend the usual constructive co-operation.
NEW(S)
from the CAMEA area
Finance Day participation for Infoland, Kazakhstan state-of-the-art in colour MFP market (segment 3 / 4 / 5).
Recently Infoland, our distributor for Kazakhstan, participated in the With the “Competitive Encounter” “Finance day” organised by for the bizhub C224e to C554eProfit. sales kz (www.profit.kz). event representatives will get aThis helpful tool gatheredout more than 100strengths CIOs from pointing outstanding to financial (National show the institutions competitiveness of thisbank new of Kazakhstan, commercial banks, colour device. micro crediting organizations, The specifications are weighted against insurance companies, National Post each other and marked with traffic office, KAzakhTelecom, Central lights to indicate the weaknesses and Depository of securities etc.). disadvantages of the competitor’s The conference was build up out systems. Fourteen new competitor of four sections; 1) Innovations in models were recently added. All finance, 2) Technologies generating judgements based upon the current income, 3)are IT infrastructure in financial organizations and 4) Security of financial data. Askar Satybekov, our Regional Consultant for the CIS countries, presented the Optimised Print Services from Konica Minolta
during the section “IT infrastructure in financial organizations”. This presentation interested representatives of several banks who later expressed they would want to
implement pilot projects. The most interesting lead gained from this event for OPS, is the National Bank of Kazakhstan (4500 employees and 1500 machines).
Print Cost Reduction and Application Seminar in Gabon
Recently BS Gabon, the distributor for Konica Minolta in Gabon, hosted a Print Cost Reduction and Application Seminar. Konica Minolta was represented by Michel Sebag and Mounir Meghraoui.
LOCAL NEWS/AWARD 16/17
INTERVIEW
bizhub 4020 wins BLI Summer Pick Award 2015
Konica Minolta Business Solutions Europe (Konica Minolta) has received the BLI Summer Pick Award 2015 from Buyers Laboratory LLC (BLI) for its A4 multifunctional peripherals printer (MFP) bizhub 4020. The system was acknowledged as an “Outstanding MFP for small to mid-size workgroups”. Key factors for this recognition have been its minimal downtime, its above average image quality or its support for Konica Minolta’s mobile printing app PageScope Mobile, among others. BLI, an independent company who evaluates office document equipment and applications based on an extensive list of different criteria, gives its Pick Awards twice a year to those products and solutions that outperform their contenders in BLI’s exhaustive lab tests. “The Konica Minolta bizhub 4020 is easy to use thanks to My Tab, which lets users customize a tab in the drivers to simplify job programming, and the Konica Minolta. INFO-Palette control panel with tablet-style navigation,” said BLI Senior Test Technician Tony Maceri. “And because scanning is a key part of
workflow, the unit’s robust scanning, including the ability to send to several destination types and create profiles for frequent job settings, is a real advantage.” “The bizhub 4020 is an easyto-use MFP that delivers reliability, quality output and a strong feature set, but its greatest strength is the value it brings to business users,” said BLI Senior Analyst of Printers/A4 MFPs Marlene Orr.” “The bizhub 4020 was designed to fulfil all requirements of small to medium user groups, and we feel honoured by this award from BLI. Its reliability and ease of use make the bizhub 4020 the perfect tool for printing contracts, scanning colour documents to several destinations, or any daily task”, said Julien Azzi, Product Manager, Office Printing, International Marketing Division, Konica Minolta Business Solutions Europe. Twice a year with its Pick awards, BLI gives special recognition in each category to those products that provided the most outstanding performances in BLI’s durability test is unique among office product evaluations and uniquely qualifies BLI to assess reliability, a critical factor for
buyers and IT directors. Other performance attributes evaluated include ease of use, media handling, productivity and value, among others. Each product that successfully passes BLI’s lab test earns BLI’s Recommended or Highly Recommended seal and a BLI Certificate of Reliability and the best performers qualify as Pick contenders. Consequently, a BLI Pick is a hard-earned award that buyers and IT directors can trust to better guide them in their acquisition decisions.
Buyers Laboratory LLC
Pick Award
Konica Minolta Business Solutions Europe GmbH
bizhub 4020 Outstanding MFP for Small to Mid-Size Workgroups
Summer 2015 Gerry Stoia CEO
Date
THE LEADING INDEPENDENT GLOBAL DOCUMENT IMAGING PRODUCTS TEST LAB BUYERS LABORATORY INC. LLC NORTH AMERICA EUROPE ASIA BUYERSLAB.COM ©2015 Buyers Copyright Laboratory. 2015 Buyers Reproduction Laboratory without LLC. written Reproduced permission withfrom the written Buyers Laboratory permission is ofillegal Buyers and Laboratory. strictly prohibited.
A quick photo overview of the Konica Minolta - CAMEA Distributor Meeting 2015. The meeting took place on the 8th and the 9th of September at the Wyndham Grand Kalamaris Marina Hotel in Istanbul. We can look back at a very successful event where besides numerous meetings we also found time for some networking and getting to know each other. On behalf of the team we would like to say “Thank you� to all participants for your time, input and participation. We as CAMEA team, look forward to the next Distributor Meeting.
DISTRIBUTOR MEETING 2015 18/19
Konica Minolta - CAMEA Distributor Meeting - Istanbul 2015
Accessibility Pack; designed for Users with a visual impairment
At Konica Minolta, we are committed to making our products easy to use for everyone and anyone, including those with a visual impairment. This is why we have created our Accessibility Pack. With it, as a visually impaired user you gain access to all basic functionalities on Konica Minolta multifunctional devices, even though you might not be able to see them well. The Accessibility Pack combines the principles of our innovative touch screen technology and our versatile authentication system: The former allows configuring the screen individually in such a way that all preferred functions are accessible from a single screen, while thanks to the latter, even users with disabilities can easily identify themselves at the system and instantly access their personalized screen. In addition to this, we use an electrostatic polyester film that covers the touch screen to precisely position Braille points corresponding to the copying, scan, and fax functionality over the locations of these key features in the screen. Simple and straightforward operation for the visually impaired With the help of a simple polyester film with Braille markings, users with a visual impairment gain greater autonomy in their daily work in the company. The Braille markings on this thin electrostatic polyester film perfectly correspond to the position of the key features in the bizhub touch screen, thus making these features accessible to those who cannot see them. These functionalities are available with the Accessibility Pack: – ID & Print: The visually impaired
Scan the QR code for direct access to the Accessibility brochure.
user can send a print job to the MFP from his computer, walk to the MFP, and identify with a personal badge. It is advisable for the user to empty the print output tray before identifying himself, as this will avoid inadvertently mixing previously printed documents with own prints. – Copy: After authenticating at the MFP, the copy screen opens by default. The Braille markings exactly fit the functions in the personalised display (such as colour/ black & white, paper tray, simplex/duplex, stapling, etc.). The user puts his thumb on a reference point on the screen, reads the Braille, makes his selections and can start copying. – Scan-to-USB: Scanning is available as Scan-to-USB, with the default setting simplex, PDF, colour scan. After identifying, the user inserts the USB key; this supports the Braille writing “Scan” on the film. The document set in the feeder or on the glass can then be scanned and saved to the USB key. The user can also change the settings to scanning double-sided PDF colour. – Fax: The user presses the labelled fax key, dials the destination number on the side keyboard, and can send the fax. Easy operation is thus ensured for anyone using a bizhub device equipped in this way: Visually impaired users conveniently access their personal screen by authenticating themselves and can then operate the device by reading the Braille. All other users can simply ignore the Braille markings and continue operating the device as
before. As it’s very thin, the polyester film will not be in their way. The benefits: – ACCESSIBILITY: The pack gives visually impaired users convenient access to the main bizhub features. – AUTONOMY: Devices thus equipped are fully available to users with a visual impairment, who no longer need assistance but enjoy improved working conditions and gain independence in their daily office work. – PRODUCTIVITY: Everyone can focus fully on their tasks; visually impaired users no longer need to ask for assistance, enhancing the overall efficiency.
The Accessibility Pack includes: •
A sheet of transparent electrostatic polyester film with Braille markings: The sheet is affixed over the operation panel so that the Braille points correspond to the feature locations in the screen.
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A user guide featuring regular text plus information in Braille, including tactile descriptions of the hardware components.
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Logo sticker for internal communication: Attached to the device, the sticker will indicate to the staff that this MFP is specially equipped for users with a visual impairment. Other users can still access the device without any difficulty.
Tranining short news
TRAINING 20/21
by Carolin Kalk
Konica Minolta receives Quality Award for its eLearning Track We are proud to inform you that Konica With the “Competitive Encounter” Minolta Business Solutions Europe has been for the bizhub C224e to C554e sales awarded with the Seal of Quality for its “Project representatives will get a helpful tool Management Education Track (PMET)” and, in pointing out outstanding strengths to addition, received an award for excellence in show the competitiveness of this new content quality from the German association colour device. vebn. The specifications are weighted against The vebn (Verband eLearning Business each other and marked with traffic Norddeutschland) is an association of partners lights to indicate the weaknesses and like media agencies, learning providers and disadvantages of the competitor’s university faculties. They are involved with blended learning, WBT creation, learning management systems and knowledge management. The awards went to Konica Minolta and to our long-standing partner szenaris GmbH from Germany. While Konica Minolta was awarded for the track concept, szenaris received the recognition for the creation of the excellent eLearning modules. vebn has developed a profound catalogue of quality criteria for excellent learning content, where we have achieved an excellent result of 94,6 %. It is very meaningful for the Konica Minolta Academy to receive this external recognition as it encourages our approach to invest more time in concept and content quality to make sure we can properly serve the needs of our learners. In the laudation, one of the jurors explained: “The jury was especially thrilled by the type and tone of the narration. This possibility to motivate and to enable a sustainable learning success was – with regard to previously evaluated contents since 2008 – hardly ever been presented in such great quality.” The PMET is Konica Minolta’s approach to provide an education track tailored exactly to the method and different target groups for project management in the Konica Minolta world. While the track was developed in Europe and is in use since 2013, it has started going global in the meantime. Our colleagues in the U.S. and in the Asian Pacific Region including Japan have recently started to adopt the same contents and concept for their project management education.
All-new Mplus, check it out today! If you want to get ahead, you’re best off starting today – with MPLUS, the ideal self-study platform. This training platform for all Konica Minolta Europe staff and system partners offers you lots of free courses to enhance your skills. You can book the courses any time and from any place. And you can work through their content online or offline. What can I learn? MPLUS helps you to manage your vocational training activities and offers you a wide variety of training courses that can be conducted online or through a managed training process from this training platform. The web-based courses include: • Certification system for service staff • Certification system for sales staff • Technical product training • New hire training • Compliance training • Soft skills’ training • MS Office training modules • Project management education track • English training programme
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Easy accessibility: You can now access MPLUS from mobile devices like tablets and smartphones as well. Successful searches: All-new MPLUS now has a powerful search function to help you find all the e-learning and other training content by entering a title or a tag. Just think of the term of greatest relevance for your work, e.g. “Project Management”, “Colour Management Skills” or “Controller Training”, and you can easily select the right training course(s) that suit your individual needs. Intuitive platform: All-new MPLUS features state-of–theart technology that supports all the necessary training processes while offering improved usability, performance and security.
Should you wish to receive more details on the all new MPLUS, just send an email to: carolin.kalk@konicaminolta.eu.
Get ahead now!
All-new MPLUS – clearly better
Middle East Sales Training Event by David Fava - Business Development Specialist
The event took place at Copytech Headquarters in Beirut Lebanon. This was chosen by the Business Development Team after in-depth discussions to try and create or better yet, come up with a new concept of sales training – one where the attendees would be the main focus and where the participating distributors would be of the same mindset when it comes to sales. The focus area was chosen to be the Middle East – hence the term Middle East Sales Training Event, because the focus was on Middle Eastern distributors and the way of doing business in this region. The main aim of this sales training was to start building up a new way of thinking, a new concept on how to carry out sales efforts – something which in CAMEA (not just the ME) is still lagging behind when compared to Europe and other Western areas. We were after the goal of incepting a new idea in the mind of the attendees that they are not just selling a box now, but they are selling themselves, their company’s ideology and try to create a friendship with the prospect so that it would result in a long term relationship and not just a sale. For this training we invited sales senior Dirk Wetzel as main trainer. Dirk headed the whole first day where the main focus was on the term Consulting – which is the main factor shifting us from just selling, to creating a relationship with our customers. In the second day, the attendees were divided into 2 groups and given
two different case studies where they had to Consult the matter at hand. They were asked to present their Consultation at the end of the day, where the best team – the team that approached the prospect with the most innovative consultation - was awarded with a Konica Minolta USB Stick. We believe that such training will pave the way for our future business – IT Services and OPS. Such offerings are not tangible and that is why our
distributors need to start thinking in a new way – which was what we were after from this training. The second day was concluded by the participants themselves. Copytech and TESCO were asked to prepare and showcase tow of their best clients as a success story. These were clients that purchased both hardware and software. This was done especially to show newcomers (Technostar and KMS) how our partners do business. Copytech also provided a tour of the premises and gave a demo of several solutions such as; bEST Payment, YSoft SafeQ, PS Mobile. In conclusion, I would also like to take this opportunity and express my gratitude towards our partners Copytech, for playing the perfect hosts and also to our dear colleague Mr. Dirk Wetzel for his excellent contribution as always. Stay tuned for round 2 of the ME Sales Training! Details will follow soon!
LOCAL NEWS 22/23
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Konica Minolta presents 3rd generation of high-chroma PP systems Konica Minolta Business Solutions Europe (Konica Minolta) introduces the bizhub PRESS/PRO C71hc to provide enhanced printing services based on the advanced colour reproduction capabilities of the manufacturer’s proprietary high-chroma toner. Truly amazing quality results can be achieved for photo books and photo merchandise, promotional materials, and other sophisticated print products. “The colour production printing market is steadily growing and there can be no doubt that RGB data and the high-chroma technology will continue to increase in importance in the future. In this context, Konica Minolta is proud to introduce the 3rd generation of high-chroma products with the new bizhub PRESS and PRO C71hc” – explains Karl-Friedrich Edenhuizen, Product Manager Production Printing, Konica Minolta Business Solutions Europe. With the growing need to print product images or photo albums from digital cameras, but also with the demand to combining online with printed communication, the requirement for the accurate reproduction of RGB workflows is rapidly increasing. But due to the narrower colour range of a conventional CMYK printer, some
of the colours seen in real life or on a monitor may change in print or appear less vivid. Konica Minolta now presents the professional solution with the bizhub PRESS/PRO C71hc: The high-chroma toner of these colour production systems has an extended colour range that is much closer to sRGB than that of conventional CMYK toners. Colours can be printed virtually as they are displayed for example on a calibrated monitor. “Today’s communication channels cover print, online and mobile communication, so that professionals are changing their colour management from traditional CMYK to sRGB. With our new generation of Konica Minolta’s production printing systems, we don’t just offer our customers impressive colour reproduction over a wide range. We enable colour users to get the best out of photos, printing them in a fantastic quality. The bizhub PRESS/PRO C71hc will easily print even colours that until now have proven difficult to reproduce, such as vivid pinks and purples, and different shades of green,” concludes Edenhuizen. Another asset of the bizhub PRESS/PRO C71hc is their wide range of finishing capabilities. Features like booklet production, perfect binding, auto ring binding and of course the extensive stacking capacity of up to 10,000 sheets allow one-step printing and finishing without manual intervention.
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If you have an editorial contribution available you would like to feature in the next issue of CAMEA Connect, please feel free to submit your contribution. You can email this to: camea_ newsletter@konicaminolta.eu We will be in touch! All other ideas, feedback and suggestions are more than welcome too!
We look forward to receiving your emails. Until we meet again.
DISCOVER THE BRILLIANCE OF COLOUR
The bizhub PRESS C71hc – experience a new world of colour printing. Impressive colour reproduction over a wider gamut, a performance at the top of its class, and the efficiency of a wide selection of add-ons: The bizhub PRESS C71hc not only gives you great productivity and reliability – it also helps you create new printing services through its ability to produce beautiful photos and vivid designs in amazing colours. Thanks to its high chroma toner, the bizhub PRESS C71hc prints colours that until now have proven difficult to reproduce, such as vivid pinks and purples, and different shades of green.
www.konicaminolta.eu
PRODUCTION PRINTING SOLUTIONS